HD11 XE Internal Error - Philips HD11 XE MedWrench

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HD11 XE internal Thu Jun 28 2018


error

Philips HD11 XE Ultrasound Machine


switched on, it works for 2-3 mints then
suddenly this error occurs ." The
Instrument has detected internal error and
is collecting information to help diagnose
the problem.. The "Restart" control will be
enabled when the information has been
collected. Machine also have problem while
saving the ultrasound snaps. looking some
good advise, expert guide lines to solve this
problem..Service password, Service manual
, also [email protected]

" Report Post

Reply from Kennedy Krieg Thu Jun 28 2018

For help with this question, try


contacting the companies below:

AUE

Conquest Imaging

Summit Imaging

Trisonics

Ultrasound Gurus

Philips

Kennedy Krieg
MedWrench - Digital Marketing Executive
email us: [email protected]

" Report Post

Reply from kahout Mon Jul 02 2018

reinstall sw

" Report Post

Reply from T.J Mon Jul 02 2018

kahout Reply from kahout


reinstall sw Please tell me
which sw...?

" Report Post

Reply from Set-Ing Mon Oct 01 2018

Could you solved it? Do you need


help?

Specialized in US, RX

" Report Post

Reply from mi Sat Oct 27 2018

tomorrow I am going to client which


has the same problem.

I am planning to check connections


and make check hdd dicc, maybe look in logs
what is the error code.

any other hint?

how to obtain SW discs to install?

[email protected]

" Report Post

Reply from T.J Sat Nov 03 2018

finaly problem diagnosed with


SPB board....signal processing
board....tried to purchase some
in good working condition but
this SPB is not available still
any where...

" Report Post

Reply from Jim Carr Sun Nov 04 2018

Howdy TJ,

Advanced Ultrasound
Electronics has the SPB board
for the HD11 XE in stock at
both our USA and UK offices.
Please contact us for a quotation.

USA: [email protected]

UK: [email protected]

Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-
620-2831
USA office: +1 918-628-2831
Email: [email protected] and
[email protected]

" Report Post

Reply from T.J Tue Jul 02 2019

problem solved. thanks for all.

" Report Post

Reply from Hajooze Mon Jan 25 2021

Hi T.J

This post is a bit old, but I am


facing same issue, on SPB
there is an exploded capacitor,
I removed it and cleaned
around but still the same

Can you please tell me how you solved it?

" Report Post

Reply from Sat Feb 05 2022


johnametchi_4717

Hello Hajooze

I am also facing the same problem. In


my case there is no sign of damage
component on the SPB.

I can accces the log to know exactly from


where is the problem in the machine.

If you get any tips let's share idea. Thank you

" Report Post

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