Cyber Series
Cyber Series
Cyber Series
Introduction
Accu-Time Systems, Inc.
420 Somers Road
Ellington, Connecticut 06029 USA
(860) 870-5000
(800) 355-4648
www.accu-time.com
MANU-CYBER-01y Printed August 23, 2005
ii
FCC Compliance
Part 15 This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Caution: Changes or modifications to this equipment not expressly approved by the
manufacturer (Accu-Time Systems, Inc.) could void the user's authority to operate the
equipment under FCC rules.
Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted
by the ACTA. On the modem PC board of this equipment is a label that contains,
among other information, a product identifier in the format:
US:AAAEQ##TXXXX
If requested, this number must be provided to the telephone company.
Introduction
This equipment has the following Universal Service Order Code (USOC), Facility
Interface Code (FIC), and Service Order Code (SOC):
USOC jack: RJ11C
FIC: 02LS2
SOC: 9.0Y
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices
that may be connected to a telephone line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an incoming call. In most but not all
areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the
local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of
0.3). For earlier products, the REN is separately shown on the label.
If this equipment (Cyber modem) causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn't practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
iii
procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment (Cyber modem), for repair or warranty
information, please contact Accu-Time Systems, Inc., 800-355-4648. If the equipment
is causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
This equipment is not intended to be serviceable. Please refer to the warranty
information if a problem occurs. For service, contact Accu-Time Systems, Inc., or
your local Accu-Time Systems representative.
This equipment may not be used with party lines or coin lines.
Accu-Time Systems, Inc. recommends the use of a surge arrestor on all AC power
connections.
Accu-Time Systems, Inc.
420 Somers Road, Ellington, CT 06029
800-355-4648
www.accu-time.com
Industry Canada NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
Introduction
abbreviation, IC, before the registration number signified that registration was
performed based on a Declaration of Conformity indicating that Industry Canada
technical specifications were met. It does not imply that Industry Canada approved the
equipment.
NOTICE: The Ringer Equivalent Number (REN) for this terminal equipment is 0.1.
The REN assigned to each terminal equipment provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
iv
Table of Contents
Preface
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Character Representations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i-xi
1 Terminal Description
Available Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
RS485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Ethernet Communication Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
One-Way Application Ack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Two-Way Application ACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
2 Installation
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Basic Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing Data Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
RS232 Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Glossary
Index
Tables
Table 1: Text Formatting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Table 2: Non-Printing Character Representations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Table 1-1: Cyber Series Terminal Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Table 1-2: Cyber Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Table 2-1: Wire Length Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Table 3-1: COMM Port Setup Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Table 3-2: Possible Serial Framings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Table 3-3: AUX1 Port Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Purpose This manual describes the Cyber Series family of terminals, which includes
standard, biometric, and NEMA 4X versions. It tells you how to install, set up, and
test a Cyber Series terminal, and how to get firmware version information from the
terminal to help diagnose a problem if one occurs.
Intended You should read this manual if you are responsible for the installation or operation
of a Cyber Series terminal.
Audience
• Chapter 1, Terminal Description, gives a general overview of the
characteristics and specifications of Cyber Series terminals.
Document The sections below explain the conventions used to present information in this
manual.
Conventions
Table 1: Text Formatting
Convention Description
Subscripts Subscripts indicate the base of a number. For example,
2810 is 28 base 10, and 3F16 is 3F base 16.
BOLD CAPITALS Bold capitals represent keys on a Cyber Series terminal
keypad, such as the ENTER key.
nnnn nnnn represents a numeric string of digits.
xxxx xxxx represents a string of alphabetic characters.
Blue underline Cross references in the manual are shown as blue
underlined text. If you read this manual online, these
cross-references act as hyperlinks, which work in the same
way as links on a web page. If you click the cursor on a
cross-reference, the display will shift to the corresponding
location in the document. When viewed online, the
document contents are listed in a frame at the left of the
Introduction
screen that contains hyperlinks to chapters, headings,
figures, and tables. Each entry in the index is also a
hyperlink that will take you to the page on which the
reference is located.
Character The syntax of the UCS command set used by Cyber Series terminals includes some
Representations non-printing control characters (character codes 000 to 03110, 000 to 1F16) plus the
space character. These non-printing characters and the space character are
represented in this manual in various ways as shown in the table below. In many text
editors, you can generate a control character by holding down the CTRL key and
pressing the appropriate printing key. For example, you can generate a record
separator (3010, 1E16) by holding down the CTRL key and pressing the caret ^ key
(SHIFT-6).This key sequence is represented as CTRL/^. Other text editors, such as
the DOS editor, let you enter control characters by pressing the ALT key, then
entering the three-digit decimal value.
Table 2: Non-Printing Character Representations
Value Use Symbol CTRL
2810, 1C16 Field separator or ¬ CTRL/\
2910 , 1D16 Group separator CTRL/]
3010, 1E16 Record separator rs, ^, or CTRL/^
3110, 1F16 Unit separator us, v, or CTRL/_
3210, 2016 Space character or
-
Introduction
Terms Refer to the Glossary for definitions of many of the terms and acronyms used in this
manual.
Revisions
Level Changes
i Default COMM port baud rate changed to 19200
j Added stop bit and serial framings information in Setup mode (firm-
ware revision 053).
k Added additional TCP/IP setup information.
l Skipped to avoid confusion with numeral 1.
m Added printer information. Added daylight savings time information.
Updated further 053 information.
n Added single-board Ethernet description.
o Changed default “locked” message.
Revised test mode screen descriptions to include finger scan.
p Corrected expected duration of memory backup from battery.
Updated for flash version 055.
Introduction
Documented expanded diagnostic display information.
Added information for CS2102 finger geometry terminal including
additional maintenance information.
Revised list of supported badge formats.
Updated Figure 2-5 to show 6-pin power jumper configuration.
Removed description of powering terminal through a serial network
(network power).
Added information about cleaning Bioscrypt finger sensor drive ring.
y Updated setup/test information for flash version 075.
The Accu-Time Cyber Series family of time and attendance terminals, shown in
Figure 1-1, include standard, biometric, and NEMA 4X enclosure versions. Highly
versatile for incorporation into many time or data collection environments, the
Cyber Series offers a large user memory base of up to 1 megabyte. The Cyber
Series supports standard EIA RS232 and RS485 communication formats and a
TCP/IP Ethernet 10/100BASE-T interface. The many options of the Cyber Series
include:
Introduction
Introduction
NEMA 4X (CSxN)
ENROLL
Ethernet Memory
Model Serial Modem Flash Display DIDO Mounting
10M 10/100M Base
Introduction
CS2B Std - Std Opt 512K 256K 4x20 Opt Lock
Specifications Table 1-2 lists the specifications for Cyber Series terminals.
Introduction
• Wand
• DIDO
• TCP/IP Ethernet 10/100BASE-T 802.3 (optional)
• Modem (optional)
• Serial interface printer port (optional)
Enclosures: Choice of:
• Die cast aluminum housing with key-lockable base
• Unit construction gullwing mount
• NEMA 4X
Power: • +10 to +17VDC (+12VDC @ 300mA nominal)
• Non-interruptible power source w/charger
Environment: • 32 to 110 degrees Fahrenheit (0 to 43 degrees Centigrade)
Heated NEMA 4X enclosure option available for opera-
tion below 32° F (0° C)
• 5% to 95% relative humidity, non-condensing
Introduction
Certifications: • FCC Part 15 Class A
• CE
• NEMX 4X (for CSxN terminals)
Connectivity Cyber Series terminals support three forms of connectivity to a host computer:
serial RS232, serial RS485, and Ethernet.
RS232 An RS232 serial line connection is the simplest connection between terminal and
host. Requiring only a modular cable and COMM port adapter, installation is quick
and easy. Cable length between host and terminal is limited, however, to a
maximum of 50 wire-feet, and the number of terminals is limited to the number of
COMM ports available. Serial RS232 connections support only a simple
communication protocol with limited verification. An RS232 connection typically
uses ATS Poll Protocol, which is described in a separate manual.
RS485 RS485 serial line connections may be suitable for more elaborate installations.
RS485 junction boxes support multiple terminals, allowing up to 32 terminals to be
installed. Cable length of all combined host/terminal drop points should not exceed
5,000 wire-feet. An RS485 connection typically uses ATS Poll Protocol, which is
described in a separate manual.
Ethernet Ethernet provides the most robust network connection between the host and
Introduction
terminal. Using TCP/IP communication protocol and CAT-5 cable, cable lengths
between a terminal and an Ethernet network hub can be up to 328 wire-feet. Accu-
Time Systems implements Ethernet IEEE 802.3, with a default host port of 2500
and Microsoft or UNIX Berkely sockets.
One-Way One-Way application acknowledgement guarantees that data sent from a terminal
Application Ack to a host has been delivered and processed. It does not guarantee that data sent
from a host to a terminal has been processed. ATS does not recommend using this
level of acknowledgement.
Two-Way Two-way application acknowledgement (TWAA) ensures not only that the host/
Application ACK server has received the last transaction from the network, but also that the terminal
has in turn received the transaction from the host. ATS recommeds that you
ALWAYS use Two-Way Application ACK. The AppAck that is used by the
terminal is also used by the host. Refer above for AppAck definition.
Should there be a connection failure, the terminal will continue from where it left
off upon reconnection. Therefore, upon reconnection, the host should also continue
from where it left off. The only exception is when the terminal resets. In this case,
a power-on message transmits, which indicates that the process needs to be
restarted. The only case where the terminal will reset of its own accord is during a
C-load or Flash load whereupon records are received out of sequence. If the
terminal transmits a packet out of sequence by more than one (1), the host will
receive an AG00 data packet from the terminal, which recognizes that the terminal
does not contain a C-load. If the BG00 data packet is received, the C-load has been
transmitted successfully.
The Accu-Time terminal operates over non-blocking sockets. Upon a socket error,
call the Windows function ‘Get last error’ for detection. If it is anything but ‘e
would block,’ then close the socket, listen for the terminal, reconnect, and pick up
where it was left off. If ‘e would block’ lasts longer than 3.5 minutes, then close
the socket.
To ensure and validate that the terminal and host are in the TWAA mode, the
Introduction
following packets must be sent separately across a connection.
\A!gs sp ATSspREQ=request
This packet requests for AppAck mode. In the event that TWAA is not present, the
terminal will remain in AppAck mode.
A!gs sp ATSspTWY=two-way app ack
This packet designates the TWAA mode
\A!gs sp ATSspCFG=verify
This packet verifies the mode by returning a response (none, 1 way, or 2 way).
ATS ACK
ATS ACK
Introduction
The terminal does not delete
the data from its buffer until
it receives this verification.
Transmitted data is not
If the host does not receive deleted by either the host
the data or the terminal does or the terminal until it
not receive acknowledgement, receives this verification from
the terminal the receiver of the data.
will resend the same data
every 30 seconds until it
receives a valid Ack response If the host or the terminal
from the host. After five does not receive the data
resends, the terminal will or either does not receive
perform a reconnect a valid acknowledgement,
sequence. the originator will resend
the data every 30 seconds
No data delivery verification until a valid acknowledgement
is present in this mode for is received. After 5 resends,
host-to-terminal transfers. the host or terminal will
initiate a reconnect sequence.
General The Cyber Series time and data collection terminal is a durable industrial-grade
device that can endure harsh environments, but environmental constraints exist and
Installation care should be taken when selecting a location for installing and operating the
Guidelines Cyber Series terminal. ATS recommends the Cyber Series terminal operate in an
ambient temperature range of between 32° and 110° Fahrenheit. Non-condensing
relative humidity should be less than 95%. The terminal should be mounted on a
vibration-free surface.
Select a location with adequate lighting and accessibility so employees can operate
the terminal safely.
After you have installed the terminal in its location and run the wiring to the host
computer, refer to Chapter 3, Setup, Test, Diagnostics, and Maintenance, for
information about configuring and testing the terminal.
Installation Cyber Series terminals are available in three enclosure styles: locking base mount,
gullwing flange mount, and NEMA 4X flange mount. Each type has similar wiring
and location requirements.
Basic Locate a flat wall surface on which to mount the Cyber Series terminal. A
Requirements convenient mounting height for most Cyber Series terminals is 48 inches from the
floor to the terminal display. The CSxG finger geometry terminals should be
mounted slightly lower. ATS recommends mounting a CSxG back plate so that its
“keyhole” mounting screw slots are approximately 44 1/4” above the floor. These
heights are compliant with the Americans with Disabilities Act. Observe OSHA and
local safety codes when operating tools during all phases of the installation.
Be sure the distance from the terminal’s location to the host computer does not
exceed the wire length limitation of the connection type you plan to use. These
limits are shown in Table 2-1.
Introduction
5,000 wire-feet.
Ethernet 328 wire-feet (100 meters) from terminal to Ethernet
10/100BASE-T hub or switch
Installing Power A Cyber Series terminal requires 12VDC power for operation. In a typical
Wiring installation, this power is supplied by plugging the output cable from an ATS
12VDC power pack directly into the back of the terminal. Ensure that a
conventional 120VAC wall outlet (220VAC in Europe and other areas, check local
electrical code requirements) is available to accept the power pack assembly. The
outlet should be within 4 feet of the terminal’s location.
Installing Data The Cyber Series terminal can communicate using three types of data connection:
Wiring RS232, RS485, and Ethernet. Each requires a different cable type with different
requirements, as described in the sections below. Figure 2-5 gives the RS485 and
RS232 pinouts used by Accu-Time Systems terminals.
RS232 Cable When using an RS232 connection, the Cyber Series terminal must be no more than
Installation 50 wire-feet from the host computer. EIA standards for RS232 protocol data
transmission dictate this cable distance. Exceeding this requirement greatly
increases the chances for transmission error and excessive data re-transmission.
For RS232 applications, ATS recommends using its modular telephone type data
cable. This eight conductor shielded flat cable has RJ45 modular plugs on each end.
The 50-foot cable can run along side base moldings, walls, overheads, or in hostile
environments through conduit tubing. Terminate one end of the cable at the Cyber
Series terminal’s communication port and the other end at the host computer’s serial
port through an ATS RS232 Communication Adapter. Be sure to select RS232
protocol when you set up the terminal’s COMM port (see Setting the COMM Port
on page 3-11).
POWER
INVALID VALID
7 +VDC
1 2 3 F1 F5 8 Ground
4 5 6 F2 F6
7 8 9 F3 F7
NOTE: Pinouts are referenced to the terminal
CLEAR
0 ENTER F4 F8
TO HOST
COMM ADAPTER
Introduction
DB25-RJ45 W/PWR
Modem Installation You can also establish a serial connection using a modem.
Figure 2-2 shows the inside of a typical Cyber Series base plate with a modem card
installed. (Modem cards in older terminals may look slightly different.) Figure 2-6
on page 2-12 shows the location of the modem board in a Cyber Series finger
geometry terminal. If you have the modem option, be sure the short jumper cable
from the modem is plugged into the serial jack in the back of the terminal (see
Figure 2-5 on page 2-11 or Figure 2-6). Plug a standard RJ11 modular phone cable
into the other jack on the modem card and into an analog telephone wall jack. The
modem does not support digital telephone lines.
You will need to configure the modem using the terminal setup commands
described in Chapter 3, Setup, Test, Diagnostics, and Maintenance.
To Serial jack
on terminal
To analog
telephone
jack
Introduction
RS485 Installation When using an RS485 connection, the total cable length of the combined RS485
terminal/host drop points should not exceed 5,000 wire-feet. EIA standards for
RS485 protocol data transmission dictate this cable distance. Exceeding this
requirement greatly increases the chances for continual data re-transmission, which
may never be acknowledged.
The short drops from a RS485 hub to the individual terminals can be ATS modular
cable, as shown in Figure 2-3 on page 2-6.
NOTE: If the host computer is not equipped with an RS485 communication port,
you can use an ATS RS232/485 converter with 12 volt power pack assembly to
convert the terminal communication lines to host RS232 levels. The host output of
the RS232/485 converter plugs directly into the ATS RS232 Communication
Introduction
Adapter.
Using an RS485 connection lets the Cyber Series terminal be used in multi-dropped
networks. Thirty-two terminals can be supported on a single host communication
port. ATS Series 1000 network controllers support up to 256 terminals on a single
host communication port.
Be sure to select RS485 protocol when you set up the terminal’s COMM port (see
Setting the COMM Port on page 3-11).
1 2 3 4 5 6 7 8
Pgnd 1
N/C 2
Pgnd 3 E.GND
COMM
P.GND +VDC P.GND
Net DI+ 4
Net DO- 5
Net DO+ 6
1 2 3 4 5 6 7 8
Host Net DI- 7
Egnd 8
Comm Adapter E.GND P.GND+VDC P.GND
COMM
DB25-RJ45 W/PWR
Network Continued
1 2 3 4 5 6 7 8
TO HOST
12 VDC E.GND P.GND+VDC P.GND
POWER COMM
SUPPLY
DC POWER
4 DO -
5 DI +
6 Ground
7 +VDC
8 Ground
NOTE: Pinouts are referenced to the terminal
Introduction
12 VDC
POWER 12 VDC
SUPPLY POWER
SUPPLY
Ethernet Installation When using an Ethernet connection, the Cyber Series terminal can be located at any
point in a TCP/IP Ethernet 10/100BASE-T network, providing the single segment
length from the network hub or switch to the terminal does not exceed 328 wire-feet.
A typical topology for the Cyber Series terminal in an Ethernet 10/100BASE-T
network is a star configuration.
Refer to Figure 2-5 or Figure 2-6 to find the location of the Ethernet jack on the back
of your Cyber Series terminal. Early Cyber Series terminals had a separate Ethernet
interface card, as shown in the top drawing of Figure 2-5. This is known as the two-
board design. Later Cyber Series terminals have the Ethernet interface built into the
terminal’s main board, shown in the lower drawing of Figure 2-5 and in Figure 2-6.
Functionality is the same for both designs, but the location of the Ethernet jack is
different.
Hub
POWER
SUPPLY
Ethernet Hub
ATS ATS
12VDC 12VDC
POWER POWER
SUPPLY SUPPLY
POWER
1 2 3 F1 F5
1 2 3 F1 F5
4 5 6 F2 F6
4 5 6 F2 F6
7 8 9 F3 F7
7 8 9 F3 F7
CLEAR
0 ENTER F4 F8
CLEAR
0 ENTER F4 F8
Connecting a If you have an optional printer, you will need to connect it to the terminal. This can
Printer be done in two ways:
• Through the serial COMM port. Use this connector when the terminal is
equipped with a biometric finger scanner or a relay. If you use this
connector, the terminal can communicate with the host only through an
Ethernet connection.
• Through the AUX1 (DIDO) port. Use this connector unless the terminal
has a biometric finger scanner or relay. This will let you use either serial
or Ethernet communication with the host.
The pinouts are different for each connector. Consult the factory if you need
assistance.
Be sure you select the printer option for the COMM or AUX1 port during terminal setup, as
described in Setting the COMM Port on page 3-11 or Setting the AUX1 Port on page 3-12.
You should set the printer baud rate to 9600 baud. (Look for a DIP switch setting on the
printer.)
To print to the printer, refer to the description of the LPT command in the UCS manual.
Introduction
Installing the Find the appropriate mounting template printed at the end of this chapter:
Terminal
• Figure 2-7, Cyber Series Locking Base Mounting Template on page 2-13
• Figure 2-8, Cyber Series Gullwing Base Mounting Template on page 2-14
• Figure 2-9, Cyber Series NEMA 4X Enclosure Mounting Template (50% Full
Size) on page 2-15.
CAUTION: These templates were created exactly to size, but their dimensions may grow
or shrink slightly when printed because of printer variations. Be sure to compare the
dimenions of a printed template to the dimensions specified on the termplate to see if there
is a discrepancy and adjust as necessary.
Introduction
Select and remove one or more of the knockouts in the terminal enclosure to accommodate
the data transmission cable and the 12VDC power cable. (If you have a NEMA 4X
enclosure, there are three gasketed holes in the enclosure for cable pass-through.) Attach the
terminal base to the flat wall surface using screws or other fasteners in the mounting holes
marked on the template.
If you are installing a terminal with a separate locking base, align the front face section of
the Cyber Series terminal over the terminal base.
Insert the data cable through the previously-removed knockout in the terminal enclosure, or
through one of the gasketed holes in the NEMA 4X enclosure, and into the appropriate
communication port of the Cyber Series terminal.
Use an appropriate bushing or cable clamp to secure and protect the cable where it passes
through the enclosure. Ensure that the cable is terminated into the appropriate 8-conductor
modular connector.
Attach the other end of the data cable to the host computer port.
Install the 12VDC power cable in the enclosure a similar fashion. If you have a basic Cyber
Series or a biometric Cyber Series terminal, plug the output of the 12VDC power cable into
the power jack of the terminal (Figure 2-5).
If you have a Cyber Series finger geometry terminal without the battery backup
option, plug the plug the output of the 12VDC power cable into a power jack on the
connector board (see Figure 2-6). There are two power jacks on the connector
board. Choose the one that matches the plug on the power pack cable. Plug the short
power jumper cable from the connector board into the power outlet of the terminal.
If your Cyber Series finger geometry terminal has the battery backup option
installed, plug the plug the output of the 12VDC power cable into a power jack on
the battery charger charger board mounted on the left-hand side of the base. There
are two power jacks on the battery charger board. Choose the one that matches the
plug on the power pack cable. Plug the short power jumper cable from the connector
board into the power outlet of the terminal.
Be sure the 6-pin power jumper shown in the lower illustration of Figure 2-5
and in Figure 2-6 is set correctly. If you have an older model Cyber Series
terminal with a 3-pin power jumper (upper illustration in Figure 2-5), the
jumper should go on the upper two pins.
If you have a Cyber Series finger geometry terminal, be sure the battery
jumper on the connector board is set correctly.
Plug the primary of the power pack assembly to a conventional wall outlet.
Introduction
If the face is separate, attach the face to the terminal base after connecting the
wiring. Secure the face to the base with the key lock.
When 12VDC is connected, the Cyber Series terminal will power up and display its
on-line default message. The Cyber Series terminal is now ready for setup and
configuration. Refer to Chapter 3, Setup, Test, Diagnostics, and Maintenance for
terminal setup instructions.
BUSY
LINK
DIDO 1 EARTH GND
1 2 GND
3 +5V
WAND 4 N/C
WAND 5 DATA
(J2)
ETHERNET 6 N/C
(OPTIONAL)
JTAG
ETHERNET INDICATOR LEDS JTAG
(IF ETHERNET PRESENT)
(FACTORY
USE)
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EARTH
GND
SIX-PIN POWER JUMPER
+12V GND STANDARD POSITION,
NO MODEM
POWER
(P7) POSITION IF MODEM
INSTALLED
3 2 1
LINK LED BATTERY
(P8)
_ RS232 RS485
ETHERNET + 1 EARTH GND _
1 2 TERM REC TERM REC
(OPTIONAL) 3 TERM TRANS TERM XMIT +_
SERIAL 4 TERM RTS TERM XMIT
5 TERM CTS TERM REC +
(J8) 6 PWR GND1
7 POWER (CONSULT FACTORY)
POWER 8 PWR GND2
BUSY LED
BATTERY
1 SIO-IN (CONSULT FACTORY)
1 2 DIGITAL-IN
SERIAL DIDO 3 GND
4 +5V (CONSULT FACTORY)
(J9) 5 DIGITAL-OUT
6 SIO-OUT (CONSULT FACTORY)
DIDO
1 EARTH GND
WAND 1 2 GND
3 +5V
WAND 4 N/C
(J2) 5 DATA
6 N/C
JTAG
JTAG
(FACTORY
USE)
MODEM
ETHERNET
POWER
BATTERY
(NOT USED) ANALOG PHONE LINE
SERIAL
FROM
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DIDO
DIDO BOARD
IN BASE
WAND
NO
PLUG IN BATT BATT FROM
POWER BATTERY
PACK CHARGER
(CHOOSE BOARD
ONE)
RIBBON
CONNECTOR BOARD CABLES
FROM
CAMERA
"A"
(1 15/32")
(3 9/32")
3.28"
1.47"
(2 3/8")
2.37"
"B"
"A"
"B"
6.00
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(2 3/8")
2.37"
3.00"
(4 3/4")
4.75"
"A"
7 23/32
4 7/32
Installation
Figure 2-9: Cyber Series NEMA 4X Enclosure Mounting Template (50% Full Size)
0.375
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11.250
0.210" HOLES, 4X
6.500
0.375
0.750
0.750
9/64 "
1 1/4"
IMPORTANT!!!
Terminal MUST be grounded.
Refer to instructions enclosed
with the ground wire inside terminal.
Grounding is ESSENTIAL
8"
to proper terminal operation.
3/4" 4 1/2"
Power-Up Connect an ATS 12VDC power supply locally or remotely to the terminal. When
power is applied to the terminal, the terminal will beep, execute a power-up
sequence, and display the text shown in Figure 3-1. The “Waitng for host” message
indicates that the terminal is ready to accept a program download. This is the
normal condition on initial power-up.
The numeric value nnnn-nnn is the version number of the firmware installed in the
terminal. The descriptions in this chapter apply to firmware version 6001-075.
If your terminal has an earlier or later firmware version, your setup, diagnostic, and
test screens may vary slightly from those described. The functionality, however,
will be similar.
“Waiting for host” means the terminal is waiting for a program download and will
not accept any user input. To load the terminal:
1. Configure the terminal’s communication and operating characteristics. Refer
to Entering Test, Setup, and Diagnostic Mode on page 3-2 for details.
2. Send a download file to the terminal to program the terminal’s operation.
Cyber Series terminals use the ATS Universal Command Set (UCS). Refer to
the Universal Command Set Reference Manual, MANU0000-11, for
details.
Entering Test, Cyber Series terminals have a built-in test, setup, and diagnostic mode (TSD mode).
For details of each capability, refer to Test Mode on page 3-3, Setup Mode on page
Setup, and 3-9, and Diagnostics Mode on page 3-22.
Diagnostic
To enter TSD mode:
Mode
1. Press and hold the CLEAR and ENTER keys simultaneously for about 5
seconds.
2. The Cyber Series terminal will beep, then display the test, setup, or
diagnostic menu selection sequence shown in Figure 3-2. The menu
selection sequence begins with the choice to enter test mode. Cycle
through the list by pressing the CLEAR key. Choose one of the modes
by pressing the ENTER key. Return to a previous menu by pressing the
F8 key.
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ATS TSD MODE
ENTER
Enter Test Mode Test mode
CLEAR F8
CLEAR F8
CLEAR F8
CLEAR
Test Mode ATS Test Mode checks the functionality of the terminal keypad, display, memory,
real time clock, card reader, and bar code wand circuitry. When you press the
ENTER key to enter test mode, the terminal will briefly display the message, “Enter
or Clear To Continue,” then display a screen of filled-in character blocks as shown
in Figure 3-3. Press the CLEAR key to continue with Test mode, or press the ENTER
key to return to the next menu shown in Figure 3-2.
Enter or Clear
To Continue
ENTER
Enter Setup Mode screen
CLEAR
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Continue with Test Mode
Figure 3-4 shows the sequence of the test mode screens. Pressing the CLEAR key
proceeds to the next test, while pressing the ENTER key returns to the previous test.
After going through all the tests, pressing the CLEAR key transfers control to the
Enter Setup Mode screen (Figure 3-2).
CLEAR CLEAR
CLEAR CLEAR
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CLEAR CLEAR
CLEAR
CLEAR
CLEAR
Initializing Reader
IF NO READER,
ENTER SETUP
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Test Finger Enroll
Place Finger
Quality = nn IF ENROLL
Content = nn
FAILS
IF VERIFY FAILS
Testing the To test the reader or wand, swipe a badge through the terminal’s reader or scan a
Reader or Wand code with the wand. Verify that the proper value is displayed on the screen.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing the Real- The RTC test checks the real-time clock. When you select this test, the display
Time Clock shows the current date and time stored in the terminal, blinks the green LED and
beeps twice a second, and increments the time display once a second. Check that the
(RTC) settings are correct and that the time is incrementing properly. (If the date or time
are incorrect, you can set the values using Setup mode.)
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing the To test the keypad, press in sequence the keys 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, F1, F2, F3,
Keypad F4, F5, F6, F7, F8. Each key should echo (display), the green “Valid” LED should
blink, and the terminal should give a short beep. The function keys echo as A, B, C,
D, E, F, G, H.
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If you press a key out of sequence, or if there is an error, the key will not echo, the
red “Invalid LED will blink, and the terminal will give a longer beep.
Control will automatically proceed to the low power test selection screen after you
press the F8 key.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing Low The low power test is applicable only if a terminal has the battery backup option.
Power
To test the low power warning, first ensure the battery backup is installed. Then
unplug the +12VDC power supply from the terminal. The low power warning LED
on the front of the terminal should light up and the display should read POWER
LOW. The low power warning light should go out when you plug the +12VDC
power supply connector back into the terminal (normal power).
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing Serial When you select the RS232 test screen, the terminal will perform an internal
RS232 loopback test of the RS232 circuit. The green “Valid” LED should blink and the
terminal beep approximately twice a second. (You can press 1 on the keypad to
toggle the beep off or on.) Pressing F2 will test the external network. Pressing F1
will return to the internal (default) test.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing Serial When you select the RS485 test screen, the terminal will perform an internal
RS485 loopback test of the RS485 circuit. The green “Valid” LED should blink and the
terminal beep approximately twice a second. (You can press 1 on the keypad to
toggle the beep off or on.) Pressing F2 will test the external network. Pressing F1
will return to the internal (default) test.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing the Serial Plug an AUX loopback connector into the AUX port. This is a connector with the
AUX transmit and receive lines tied together. A test message is sent out the port then
echoed back. The message echoed should match the message sent.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
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Testing DIDO Two screens let you test DIDO 1 and 2 or DIDO 3 and 4. Plug a DIDO loopback
connector, available from Accu-Time Systems, into the DIDO port. The green
“Valid” LED should blink and the terminal beep approximately twice a second.
Press the CLEAR key to continue to the next test screen, or press the ENTER key to
return to the previous test.
Testing the If you enable modem support for the COMM port or modem support for Host
Modem Connect, the Modem Host Echo test screen will appear. The Modem Host Echo test
sets the terminal so it will echo characters sent to it by the host. To use the test, you
should set the terminal modem to auto-answer, enable the Modem Host Echo test
by pressing the ENTER key in response to the Modem Host Echo test screen, dial the
terminal from a host PC, send characters to the terminal, and verify that they are
properly echoed back to the host.
Testing the Finger The finger scan test lets you enroll and then verify a finger scan to test the operation
Scanner of the finger scan reader. If you choose this test but there is no finger scan reader
present, the screen will display Reader Not Detected! Press the CLEAR key to
continue to the Enter Setup Mode screen. Press the ENTER key to return to the
Test DIDO screen.
Place your finger on the finger scan window. (See Appendix A, Proper Use of a
Biometric Reader, for guidelines on how to properly place your finger on the
reader.) After the reader scans your finger, the screen will display:
Quality = nn
Content = nn
If the quality and content values are not greater than Quality=20 and Content=40,
or if you fail to place your finger on the reader, the screen will flash Enrollment
Failed and return to the original Test Finger Print screen.
Introduction
Test Finger Verify
Place Finger
Place the same finger on the reader again. If the verification meets a minimum
standard for verification, the screen will display:
The value nn is the actual match percentage achieved. The terminal will then return
to the Test Finger Print screen.
If the verification fails to meet the minimum match criteria, the screen will display
Verify Failed and return to the Test Finger Print screen. Failure will also
occur if a finger is not placed on the reader, the finger is placed incorrectly, or if the
wrong finger is used.
Setup Mode Use ATS Setup Mode to configure the operating parameters of the terminal.
Figure 3-6 shows the selection of screens available in setup mode. Step through the
sequence of setup screens by pressing the CLEAR key on the terminal. Press the
ENTER key to choose a particular setup selection. Return to a previous screen by
pressing the F8 key.
The details of each setup choice are explained in individual sections, below.
Introduction
• Setting RAM on page 3-22
CLEAR F8
CLEAR F8 CLEAR F8
CLEAR F8 CLEAR F8
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CLEAR F8 CLEAR F8
CLEAR F8
CLEAR F8
CLEAR F8
Setting the If you press the ENTER key to select COMM port setup, the follow screen will
COMM Port appear:
This screen lets you choose protocol, baud rate, number of data bits, and parity. The
choices for each parameter are shown in Table 3-1:
Table 3-1: COMM Port Setup Parameters
Parameter Choices
Protocol RS232, RS485
Baud rate 115200 (not currently supported), 57600, 38400, 28800, 19200,
14400, 9600, 4800, 2400, 1200
Data bits 7, 8
Parity Odd, Even, None
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Cycle forward through the choices for each parameter, beginning with the protocol
type, by pressing the CLEAR key. Cycle backward by pressing the F8 key. Select a
parameter value and move to the next parameter by pressing the ENTER key.
The values for you select for number of data bits and for parity determine what
happens next. If you select 8 data bits and no parity, the following screen will
appear:
Cycle forward through the choices (1 or 2) by pressing the CLEAR key. Make your
selection by pressing the ENTER key.
This option, in conjunction with the data and parity selections, lets you configure
the following serial framings:
Table 3-2: Possible Serial Framings
Stop
Data Bits Parity Frame Size
Bits
7 Odd 1 10 bits
7 Even 1 10 bits
After you select the number of stop bits, or if you selected other than 8 bits, no
partiy, control will go to the next COMM setup screen, setting flow control:
This screen lets you choose the type of flow control: NONE, or RTS/CTS. Cycle
forward through the list of choices by pressing the CLEAR key. Cycle backward by
pressing the F8 key. Select a parameter value and move to the next screen, Setup
AUX1 Port, by pressing the ENTER key.
Introduction
You now select the type of device, if any, connected to the COMM port. The
following screen will appear:
Possible choices for device are None, Modem, or Printer. Cycle forward through the
list of choices by pressing the CLEAR key. Cycle backward by pressing the F8 key.
If you are using the COMM port for a direct serial connection to the host, choose
None. If have a modem or printer connected to the COMM port, cycle the display
to the correct choice and press the ENTER key. (Note: do not select “Printer” here if
you connect the print to the AUX1 port. If you select Printer, set the COMM port’s
baud rate to 9600 baud.)
Setting the AUX1 If you pressed the ENTER key to select Setup AUX1 port (it may be labeled DIDO
Port on the back of the terminal), the following screen will appear:
Possible values for the AUX1 port baud rate are 115200 (not currently supported),
57600, 38400, 28800, 19200, 14400, and 9600. Cycle forward through the list of
choices by pressing the CLEAR key. Cycle backward by pressing the F8 key. Choose
the baud rate you want by pressing the ENTER key. Be sure to note the individual
device baud rate requirments given in Table 3-3.
After you set the AUX1 port baud rate, the following screen will appear:
Device Details
Fingerprint Finger scan reader (For this device, set baud rate to 57600.)
Finger Geom. Finger geometry reader. (For this device, set baud rate to 9600.)
MODEM Modem.
Introduction
Printer Printer. (Note: do not select “Printer” here if you connect the
printer to the COMM port. If you select Printer, set the AUX1
port’s baud rate to 9600 baud.)
NONE No AUX1 device.
Cycle forward through the list of choices by pressing the CLEAR key. Cycle
backward by pressing the F8 key. Choose the device you want by pressing the
ENTER key. After you select the AUX1 port device, control will go to the next setup
screen, Setup Display.
Setting the If you pressed the ENTER key to select Setup Display , the following screen will
Display appear:
SETUP DISPLAY
Number of Lines: 4
Possible values for the number of display lines are 2 or 4. Cycle forward through the
list of choices by pressing the CLEAR key. Cycle backward by pressing the F8 key.
Choose the number that corresponds to your terminal’s display by pressing the
ENTER key. After you choose the number of display lines, control will go to the next
setup screen, Setup Host Connect. The new display setting will take effect the next
time power to the terminal is turned off, then on.
Setting Host If you pressed the ENTER key to select Setup Host Connect, the following screen
Connect will appear:
This screen lets you select the data transport protocol. The choices are ATS COMM
Poll, TCP/IP, and Digi One. Cycle forward through the list of choices by pressing
the CLEAR key. Cycle backward by pressing the F8 key. Choose a protocol by
pressing the ENTER key.
Configuring ATS If you pressed the ENTER key to select ATS COMM Poll, the following screen will
COMM Poll appear:
Introduction
Valid terminal ID values range from 01 to 32. (Note: if you specify a value greater
than 32, the terminal ID will be set to 32.) Enter a terminal ID value using the
numeric keypad. Press the CLEAR key to erase a value. Press the ENTER key to
accept it.
After you specify a terminal ID, the following screen will appear:
This screen lets you assign a letter code to identify the type of application that will
run in the terminal. For example, for your business you may have some terminals
running a strict time and attendance application, while other terminals may be on a
shop floor running an application that also processes job ticket information. By
assigning an application identifier to the terminal, you can identify which terminals
should receive a particular application update when terminals are reprogrammed.
Valid values for AppType are A through J. Cycle forward through the list of choices
by pressing the CLEAR key. Cycle backward by pressing the F8 key. Select a value
by pressing the ENTER key. After you select a value, control will go to the next setup
screen, setting host connect.
Valid values are Enable and Disable. Cycle forward through the list of choices by
pressing the CLEAR key. Cycle backward by pressing the F8 key. Choose a setting
by pressing the ENTER key. If you choose Disable, control will go to the screen
Setup Reader1.
Set the appropriate country code (00 through 99) by entering the digits on the
keypad. When you have set the value, press the ENTER key to go the Auto Answer
screen:
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SETUP HOST CONNECT
Auto Answer: 1
Valid values for Auto Answer are None, 1 ring, 2 rings, or 3 rings. Cycle forward
through the list of choices by pressing the CLEAR key. Cycle backward by pressing
the F8 key. Select a value by pressing the ENTER key. After you select a value, the
terminal will try to initialize the modem. If initialization succeeds, control will go
to the screen to Setup Reader1. If initialization fails, the following screen will
appear:
When you press a key, control will go back to the screen, Setup Host Connect.
Configuring TCP/IP If you choose TCP/IP for host connect, the following screen will appear:
SETUP SOCKET
Type: Client Mode
Choices are Client Mode or Server Mode. Make this selection by pressing the
ENTER key.
In client mode, the terminal makes the TCP/IP connection to the designated host.
When in this mode, it will not accept a connection request from any outside device.
In server mode, the terminal listens for a host connection. The terminal does not
attempt to connect to any host. Therefore it becomes the host’s responsibility to
make the connection request with any given terminal. The terminal is set up such
that it will accept a single connection, and this connection can come from any host.
Introduction
On the negative side, any host on the network can try to make a connection with the
terminal. If that host were "predatory" and knew how to communicate with the
terminal, it could read data from the terminal.
SET CONNECTING
SOCKET PORT: 02500
Enter a socket number on the keypad. When you have entered the value, press the
ENTER key.
SETUP ADDRESSING
Type: Static TCP/IP
Choices are Static TCP/IP or Dynamic DHCP. Cycle through the list of choices by
pressing the CLEAR key. Make your selection by pressing the ENTER key.
Dynamic DHCP If you select Dynamic DHCP, the following screen will appear:
Valid values are 128 through 255. Default is 128. This is the option code the
terminal will use to read a list of up to five host IP addresses from the server. Enter
a value using the numeric keypad. Press the ENTER key after entering the last digit.
For more details on setting up the DHCP option code on the DHCP server, refer to
Setting Up the DHCP Option Code on page 3-35.
The terminal’s DHCP support uses standard DHCP conventions. It does automatic
lease renewal and uses only standard option codes in the range 0 through 127 that
any network DHCP server would be expected to support.
After setting the DHCP option host code, control will go to the Setup Etherenet
Mode screen shown below.
Static TCP/IP If you select Static TCP/IP, the following screen will appear:
Setup Clock IP
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000.000.000.000
“Clock” refers to the terminal. Enter an IP address for the terminal using the
numeric keypad. Press the CLEAR key to to back up a digit. Press the F8 key to skip
a digit. Press the ENTER key after entering the last digit. The following screen will
appear:
Setup Host IP
000.000.000.000
Enter the IP address of the host computer with which the terminal will
communicate, just as you entered the IP address of the terminal. Press the ENTER
key after entering the last digit. The following screen will appear:
Enter the appropriate network subnet mask. Press the ENTER key after the last digit.
The following screen will appear:
The choices are Yes and No. Cycle forward through the list of choices by pressing
the CLEAR key. Cycle backward by pressing the F8 key. Make a selection by
pressing the ENTER key. If you select No, control will go to the next setup screen,
setting reader1.
If you choose to set up a router by selecting Yes, the following screen will appear:
Setup Router IP
000.000.000.000
Enter a router IP address using the numeric keypad, as you did for the terminal and
host IP addresses. Press the ENTER key after the last digit. The display will advance
Introduction
to the Setup Ethernet Mode screen.
Setup Ethernet Mode The Setup Ethernet Mode screen lets you set the data transmission mode. The screen
shown below appears:
Cycle forward through the list of choices by pressing the CLEAR key. Cycle
backward by pressing the F8 key. Make a selection by pressing the ENTER key. ATS
recommends you choose Auto Negotiate unless you have a specific hardware
reason not to.
Choices are YES or NO. Cycle forward through the list of choices by pressing the
CLEAR key. Cycle backward by pressing the F8 key. Make a selection by pressing
the ENTER key. If you select YES, the terminal will append an EOT character (0416)
to each transaction record sent to the host.
After you make your selection, the terminal will ask if you want to initilize the TCP/
IP stack. Select Yes or No using the CLEAR key, then press the ENTER key. The
terminal will initializet he stack, if that is your choice, then control will go to the
next setup screen, setting reader1.
Setting Reader1 If you press the ENTER key to select reader1 setup, the following screen will appear:
Introduction
This screen lets you specify the type of reader being used. The choices are Optical/
Magnetic and Proximity/Wiegand. Cycle forward through the list of choices by
pressing the CLEAR key. Cycle backward by pressing the F8 key. Make a choice by
pressing the ENTER key. After you make your selection by pressing the ENTER key,
control will go to the next setup screen, setting date and time.
Setting Date and If you press the ENTER key to select date and time setup, the following screen will
Time appear:
Cyber Series terminals support three date formats: MM/DD/YY, YY/MM/DD, and
DD/MM/YY. Cycle forward through the list of choices by pressing the CLEAR key.
Cycle backward by pressing the F8 key. Make a choice by pressing the ENTER key.
After you make your selection by pressing the ENTER key, the following screen will
appear:
The date displayed will be in the format just chosen (MM/DD/YY, YY/MM/DD, or
DD/MM/YY). Set the current date and time using the numeric keypad. Press the
CLEAR key to to back up a digit. Press the F8 key to skip a digit. Press the ENTER
key to enter the value.
The terminal does not check for the validity of entered date or time values. The
terminal will accept, for example, a date of 99:99:99.
After you enter the date and time, the following screen will appear:
DAYLIGHT SAVINGS
Enable
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Cyber Series terminals can automatically adjust for daylight savings time. When the
terminal detects a time change, it will send the transaction:
DS00rsYYMMDDHHMMSSrs (rs = record separator) to let the host know exactly when
the terminal changed over to or from daylight savings time.
Possible values are Enable and Disable. Cycle forward through the list of choices
by pressing the CLEAR key. Cycle backward by pressing the F8 key. Make a
selection by pressing the ENTER key.
After you make the selection, control will go to the next setup screen, setting a
watchdog timeout.
Setting a Cyber Series terminals offer a watchdog timer that will reset the terminal if a
Watchdog processor halt occurs.
Timeout If you press the ENTER key to select watchdog setup, the following screen will
appear:
This value is the amount of time, in minutes, the terminal will wait after a processor
halt before doing an automatic reset. Enter a timeout value using the numeric
keypad. The valid range is 00 to 60. If you enter a value greater than 60, the value
will be set to 60. Setting the value to 00 disables the watchdog timer. ATS
recommends leaving this value at 00. Press the CLEAR key to erase an entered value.
Press the ENTER key to enter the value. After you set the timeout value, control will
go to the next setup screen, setting a password.
Setting a Cyber Series terminals are shipped with a blank password, so there is no password
Password protection. Anyone can press the Clear and Enter keys at the same time and enter
TSD mode. You can define a numeric password value for a teminal in the range
0000001 through 9999999 so only authorized persons can enter TSD mode and
change settings. You can also use the function keys F1 through F8 as password
“digits.” If you press ENTER at the Setup Password screen, the display will show:
Enter the desired password value using the numeric keypad. Press the CLEAR key
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to back up a digit. Press the ENTER key to enter the value. The display will show:
CONFIRM PASSWORD
_
Enter the same value again, followed by the ENTER key. The terminal is now
password-protected.
If you make a mistake and type a different value when confirming the password, the
screen will display “Invalid Password.” Press the Clear or ENTER key to continue.
Control will go to the next setup screen, Setup RAM.
Note: Be sure you record the password value and keep it in a safe place so you don’t
forget or lose it! Without the password, you will not be able to set up or test the
terminal.1
You can remove password protection by creating a blank password. Press the
ENTER key at the password input prompt without entering any value.
1 - If you have this problem, contact Accu-Time Systems for recovery assistance.
Setting RAM If you press the ENTER key to select Setup RAM, the following screen will appear:
Note: Clearing memory is not always required or desirable. If you have data
(punches) stored in the terminal, they will be lost if you clear memory. If the
terminal does contain data, you may want to peform only the setup steps required to
establish host and clock communication. Then you can poll the terminal to retrieve
the data before you clear memory.
Press the CLEAR key if you do not want to clear memory. Control will go to the next
setup screen, Exit Setup.
Press the ENTER key to clear the terminal memory. If you press the ENTER key, the
following display will appear:
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Press the CLEAR key if you do NOT want to clear memory. Control will go to the
next setup screen, Exit Setup.
Press the ENTER key to clear the terminal memory. The terminal will clear memory,
cycle through several displays, and return to the Terminal Locked display
(Figure 3-1) that appears when the terminal is powered up.
Exiting Setup If you press the ENTER key to exit setup mode, a display will appear asking if you
want to perform a hardware reset. Select Yes or No using the CLEAR key, then press
the ENTER key. (ATS strongly recommends you always select Yes to do a hardware
reset.) After performing a reset, if that was your choice, control will go to the Enter
Diagnostics screen, shown in Figure 3-2.
Diagnostics Cyber Series terminals can provide selected information to help diagnose problems
that may occur. Accu-Time Systems may ask you to provide this diagnostic
Mode information if you call to report a problem.
Figure 3-7 shows the sequence of diagnostic screens. Press the CLEAR key to cycle
through the series of screens Press the ENTER key to display that screen’s
corresponding diagnostic information. Return to a previous screen by pressing the
F8 key.
CLEAR F8
CLEAR F8
CLEAR F8
Introduction
ATS Diagnostics Mode
G-10 Number ENTER
CLEAR F8
CLEAR F8
CLEAR F8
CLEAR
Software Versions The version numbers of the software installed in a Cyber Series terminal are
displayed on a sequence of screens, as shown in Figure 3-8. If you select Software
Versions diagnostics by pressing the ENTER key, the first screen shown in Figure 3-
8 will appear. Cycle through the screens by pressing the CLEAR key. Move on to the
Ethernet Diagnostics screen by pressing the ENTER key. Return to a previous screen
by pressing the F8 key.
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CLEAR F8
CLEAR
Firmware Version
ENTER
nn/nn/nn nn:nn:nn
To CSL Config display
Optional screen; present only if
biometric finger scan reader installed
CLEAR F8
and selected for the AUX1 port
Drivers Version
nn/nn/nn nn:nn:nn ENTER
CLEAR F8
Devices Version
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ENTER
nn/nn/nn nn:nn:nn
CLEAR F8
CLEAR F8
Program Version
nn/nn/nn nn:nn:nn ENTER
CLEAR F8
Program Number
nnnn/nnn
CLEAR F8
Ethernet If you request Ethernet diagnostic information and Ethernet hardware is present,
Diagnostics the following display appears:
Ethernet Hardware
Detected Rev. 91
When you press the CLEAR key, the following screen will appear:
Press the CLEAR key to proceed to the Physical Connection Mode display.
Ethernet Hardware
Not Detected
Introduction
Press the CLEAR key to proceed to the Serial Number display, or press the ENTER
key to return to the previous diagnostic display. Press the F8 key to back up to the
Software Versions display.
Physical Following the Ethernet MAC Address display, the following display will appear::
Connection Mode
Phy. Connection Mode
xxxxxxxxxxx
This display will show the type of connection mode set in the terminal. Press the
CLEAR key to advance to the Unit ID display.
Unit ID Following the Physical Connection Mode display, the following display will
appear:
UNIT ID:
ATSnnnnnn
Press the CLEAR key to advance to the Static Client Host Port display.
Static Client Following the Unit ID display, the following display will appear:
Mode Host Port
Static Client Mode
Host Port: nnnnn
Host IP Following the Static Client Mode Host port display, the following display will
appear:
HOST IP:
nnnnnnnnnnn
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Clock IP Following the Host IP display, the following display will appear:
CLOCK IP:
nnnnnnnnnnn
Subnet Mask Following the Clock IP display, the following display will appear:
SUBNET MASK:
nnnnnnnnnnn
Serial Number The Serial Number display begins with a header screen:
Press the ENTER key to display the terminal’s serial number, the CLEAR key to
advance to the G-10 number display, or the F8 key to back up to the Ethernet
Diagnostics display.
If you request serial number diagnostic information, the following display appears.
Terminal Serial #:
nnnnnnnnnnn
Press the CLEAR key to proceed to the next diagnostic display, or press the ENTER
key to return to the previous diagnostic display. Press the F8 key to back up to the
Ethernet Diagnostics display.
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G-10 Number The G-10 number identifies the PC board used in the terminal. Accu-Time Systems
may ask you for this number if you contact the ATS support group for assistance.
G10#:
nnnnnnnnnn
Press the CLEAR key to proceed to the next diagnostic display, or press the ENTER
key to return to the previous diagnostic display. Press the F8 key to back up to the
Serial Number display.
RTC Diagnostic If you request the RTC (real-time clock) diagnostic, the following display appears:
RTC Diagnostic
Date Format: MMDDYY
This screen shows the current setting used by the terminal for displaying the date.
This example shows MMDDYY. Press the CLEAR or ENTER key to advance to the
next RTC diagnostic screen:
RTC Diagnostic
DST Active
This screen shows you the current terminal setting for daylight savings time. Press
the CLEAR or ENTER key to advance to the next RTC diagnostic screen:
RTC Diagnostic
MM/DD/YY hh:mm:ss
This screen shows the current values for the date and time stored in the terminal. (If
the date display for your terminal is set for a different format, the display will reflect
that setting.) The time that is displayed will increment once a second. Press the
CLEAR or ENTER key to advance to the RAM Amount diagnostic display.
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RAM Amount If you request the amount of RAM available in the terminal, the following display
appears:
Press the CLEAR key to proceed to Exit Diagnostic Mode display, or press the
ENTER key to display the amount of RAM available in each memory bank. Press the
F8 key to back up to the G-10 Number display.
If you press the ENTER key, a series of displays of the following form will appear:
Press the CLEAR or ENTER key to step through the series of displays. After
displaying information about the last memory bank, the next key press will advance
to the Exit Diagnostic Mode display.
Exit Diagnostic The following screen will apear after the final diagnostics display:
Mode
ATS DIAGNOSTICS MODE:
Exit Diag. Mode
Press the CLEAR key to return to the beginning of the Diagnostics screen sequence,
or press the ENTER key to exit Diagnostics mode. Press the F8 key to back up to the
RAM Amount display.
If you press the Enter key, the following display will appear:
Introduction
Verifying This section tells you how to perform a simple query and answerback sequence
between a Cyber Series terminal and its host. This will verify that installation is
Installation correct.
Accu-Time Systems, Inc. makes available two sample host applications:
AccuComm and Accu-Engine. Your ATS representative can provide a copy. Using
one of those applications, you can send a program download file to a terminal and
monitor the terminal’s response.
Test Download Use a text editor capable of inserting control characters (000 through 03110, 000
File through 1716) to create a download file containing the lines:
DR00^
DM00^Test Message^10^
DD00^
ON00^
The ^ symbol represents a record separator character, 3010 or 1E16. Refer to Table 2
on page xi for a further guide to control character symbols. Those commands reset
the terminal, specify a message to display, terminate the download, and put the
terminal online.
Introduction
Use AccuComm or Accu-Engine to send that download file to the terminal. The
terminal should respond with a beep and the text “Test Message” should appear on
the terminal display for 10 seconds.
Programming Cyber Series terminals recognize the Accu-Time universal command set (UCS).
Those programming commands are explained in the Universal Command Set
the Terminal Reference Manual. For further information, refer to that manual.
Maintenance The Cyber Series terminal is a low-maintenance data collection terminal. The only
required procedure is periodic cleaning of the badge reader, finger sensor, or other
input device.
Cleaning the To clean the badge reader, swipe a cleaning card pre-moistened with isopropyl
Badge Reader alcohol (rubbing alcohol) through the reader several times. Low usage readers
should be cleaned monthly. High usage readers should be cleaned weekly.
Cleaning the ATS uses two different finger sensors in its terminals, one made by Bioscrypt and
Finger Sensor one made by Cogent. The following table identifies which type of finger sensor is
used in each model of Cyber Series terminal:
Introduction
Cleaning the The Bioscrypt finger sensor used in Cyber Series biometric terminals is a rugged
Bioscrypt Finger solid-state device designed to provide years of trouble-free service. It has been
Sensor laboratory-tested with over two million touches and no measurable wear. Although
the sensor has few maintenance and handling requirements, a few basic precautions
in caring for it will help to ensure a high level of performance over the life of the
sensor.
Oily deposits from fingers will accumulate on the surface of the finger sensor after
repeated use. This will normally not have any effect on sensor operation, but you
may want to clean the sensor from time to time for aesthetic reasons. In normal use,
Accu-Time recommends cleaning the sensor once a month, or any time an oily
residue is visible on the sensor surface.
4. After cleaning with the wet swab, gently rub the surfaces again with a
clean dry cotton swab.
The border, called the drive ring, that surrounds the sensor surface is made of high-
conductivity silver-filled epoxy. After an extened period of use, this border may
become tarnished. Although this should not affect reader performance, you may
with to clean the surface for the sake of appearance. To clean this surface, perform
the following steps:
Introduction
1. Remove electrical power from the finger sensor by disconnecting the
terminal from its power source.
2. Using a new pink rubber pencil eraser, “erase” the surface of the drive
ring to remove the tarnishing. Do not rub the sensor surface with the
eraser. Do not use an old eraser.
3. Brush off the eraser dust with a clean dry cotton swab or tissue. Do not
remove the eraser dust with a wet or damp material. Do not scratch
the sensor surface.
Caring for the The Bioscrypt finger sensor is designed to perform well even under harsh
Bioscrypt Finger conditions. Nevertheless, some precautions should be taken to avoid damaging the
Sensor sensor:
• Do not place the finger sensor close to a heat source, such as a radiator or
hot plate. The sensor can be stored in temperatures ranging from –6º C to
+150º C, and can operate in temperatures ranging from 0º C to + 60º C.
Cleaning the Cogent Clean the surface of the finger sensor with a lint-free cloth dampened with isopropyl
Finger Sensor alcohol.
Introduction
Setting Up the If you choose the DHCP setup option in a Cyber Series terminal see Dynamic
DHCP on page 3-17), you need to configure a vender option code (default is 128)
DHCP on your DHCP server so it will return a list of up to five IP addresses for valid host
Option Code PCs to which the terminal can connect.
The data type for the option code values on the server should be ip-address, in an
array up to five elements long. There must be at least one valild value. If there are
more than five entries, the extra entries will be ignored. Cyber Series terminals
cannot resolve URLs, so these entries must be numeric IP addresses.
You must also set the DHCP server so those IP addresses are always assigned to the
valid host PCs.
Introduction
Troubleshooting Guide
Problem: Terminal does not power up, the display and none of the status LEDs are
lit.
Possible cause: No DC power applied
Solution: Ensure primary side of DC power pack assembly is plugged into a live AC
outlet. Ensure secondary side of DC power pack assembly is plugged into the
Time and Data Collection Terminal (DCT).
Solution: Test the outlet by plugging in another appliance.
Solution: If all else fails, replace the power pack assembly.
NOTE: If the battery backup option is installed, the terminal will operate for
approximately 1.5 hours after the primary voltage source is lost. After this, the
terminal will power off. The yellow low power indicator LED, located on the front
of the terminal, will illuminate while operating in the battery backup mode.
Problem: Yellow Low Power indicator is lit.
Possible cause: Low DC power is attached.
Solution: Check the AC voltage.
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Solution: Replace 12-volt DC power pack.
Problem: Terminal is not communicating with host computer.
Solution: Verify cable is tested and plugged into both ends. (Ensure cable
termination guidelines and lengths are observed.)
Solution: Ensure the application package is loaded and running on the host.
Possible cause: Communication parameters (for example, baud rate) for the
terminal do not match those of the host computer.
Solution: Ensure media faces to the right (away from the keypad).
Solution: Ensure badge code is among those supported. Supported codes include
most standard bar code formats including UPCA, 128, 3 of 9, 2 of 5, Interleave
2 of 5 and more, as well as IATA Track I and ABA Track II magnetic stripe
input (program dependent).
Possible cause: Badge reader needs cleaning.
Introduction
the configuration number of the product.
NOTE: The terminal has no user serviceable parts. Accu-Time terminals must be
operated within the parameters included in this manual. Any operation performed
contrary to these parameters will void the warranty
Possible cause: The primary of the power pack assembly is not plugged into an AC-
wall outlet, is not plugged into the terminal, or is the wrong voltage.
Solution: Check the outlet, both power pack connections, and that it is a 12VDC
power pack.
NOTE: If the battery backup option is installed, the terminal will operate for
approximately 1.5-hours when the primary voltage source is lost. After this,
the terminal will power off. The yellow indicator light, located on the front of
the terminal, will illuminate prior to the terminal blanking out.
Solution: Perform the above solution if the terminal display goes blank upon
Introduction
removal of the battery connector.
Solution: Place terminal in Test Mode and step through ACCU-RATE Test
procedures. Your network administrator needs to provide the following:
Solution: If parameters are set, place terminal in Use Mode and perform a "ping" on
the terminal.
Solution: Verify that the cable is plugged into both ends (terminal and hub) and
terminated to the appropriate eight- (8) position modular connector.
Solution: Verify that the single segment cable length is equal or less than the
specified 100 meters (328 feet). The cable should also be a 10/100BASE-T
category 5, twisted pair high-speed data transmission cable with both ends
properly crimped.
Solution: Ensure application package is loaded and running on the host. Check the
Ethernet diagnostic LEDs (refer to Figure 2-5):
BUSY: Terminal is BUSY processing
LINK: Terminal is LINKED to host
Problem: A previously working terminal now is not operational.
Possible cause: Cables not plugged in or host application software not operational.
Solution: Insure that all connections are made and that the host software application
is functional. If possible, take a known working terminal, re-address it for this
particular node and determine if the problem is related to the terminal,
installation or host.
Problem: Terminal sends duplicate punches.
Possible cause: This behavior will occur if the terminal is set for AppAck but the
host is not. Be sure communication protocols are set correctly.
Introduction
If neither the standard nor Ethernet troubleshooting guide is of any help, please
contact the Accu-Time Product Service Center, (860) 870-5000, for further
assistance.
This appendix gives guidelines for using the finger scanner on a Cyber Series
biometric terminal. Proper use of the scanner will help ensure consistent and
accurate finger scans. The illustrations on the next page summarize the three key
steps:
• PRESS - When your finger joint is in position on the raised ridge, bend
your finger slightly and press the pad of your finger down against the
reader window with moderate pressure.
A finger may not scan properly if it is extremely dry. If that problem occurs, it may
help to rub the finger across one’s forehead or beside one’s nose to pick up a bit of
natural skin oil. The finger should not be wet.
ARD
Slide your finger forward SLIDE FORW
until the first knuckle joint
goes over the raised ridge
on the front of the reader.
Try to put your finger in the
same position each time
you use the reader.
PRESS
DOWN
Slightly bend your finger
joint to press the pad of
your finger down onto
the reader glass with
moderate pressure.
Updating ATS periodically releases updated firmware for Cyber Series terminals. Because
the firmware is stored in the terminal’s flash memory, you can easily upgrade your
Terminal Cyber Series terminal to the latest revision of the firmware.
Firmware
Contact your ATS representative to find out if a newer firmware revision is
available for your terminal. When you call, be ready to provide the program
number of the currently installed firmware. The currently installed flash program
number is shown as part of the initial display screen when you first power on the
terminal. See Figure 3-1 on page 3-1.
If you attempt to load an incorrect flash image into your teminal, it will become
completely inoperative and will have to be returned to ATS for repair.
After you receive the proper flash image, you download it to the terminal exactly
as you would download any program image. For example, you can use the ATS
Accu-Engine program to do the download. Create an Accu-Engine script file to do
the download, specifiying the name of the flash image file and including its file
type of .CFL. Using Accu-Engine, establish a communication link between the
terminal and a host PC and execute the script.
Accu-Engine will download the flash image to the terminal, displaying status
message on the terminal’s display screen as it does so. Do not interrupt the
download process! When the download is complete, the terminal will return to its
initial display. Check to be sure the new program version number appears in the
display.
ATS will send you a firmware image file. (Occasionally, there may be multiple
files.) Verify that you have the proper flash image for your reader.
After you receive the proper flash image, you download it to the reader exactly as
you would download any program image to the terminal. For example, you can use
the ATS Accu-Engine program to do the download. Create an Accu-Engine script
file to do the download, specifiying the name of the flash image file and including
its file type of .FFL. Using Accu-Engine, establish a communication link between
the terminal and a host PC and execute the script. If you received multiple files, be
sure to download them in the correct order.
Accu-Engine will download the flash image to the reader. Do not interrupt the
download process! When the download is complete, the terminal will return to its
initial display. Go to Diagnostics mode and check to be sure the new reader
program version number appears in the display.
This appendix gives guidelines for maintaining and using the finger geometry reader on a Cyber Series
biometric finger geometry terminal. Proper maintenance and use of the reader will help ensure
consistent and accurate results.
Maintenance
The Cyber Series finger geometry terminal is a nearly maintenance-free data collection device. The only
required procedure is periodic cleaning of the badge reader, biometrics finger platen, mirror, and lenses.
Badge Reader
To clean the badge reader, swipe a pre-moistened (isopropyl alcohol) cleaning card through the bar code or
magnetic reader several times. Low usage readers should be cleaned monthly. High usage readers should be
cleaned weekly.
Finger Platen
Remove any finger marks and dust from the finger platen (the surface the fingers are placed on) with a soft lint-
free cloth. Wet the cloth with a mild dishwashing liquid or comparable cleaneing solution and wipe the platen
surfaces gently. Polish using a dry soft cloth. You should clean the platen about twice a month, or whenever
there is a visible build-up of dust and dirt.
• Using gasoline (petrol), benzene, acetone, or similarly aggressive solvents likely to attack the plastic
surfaces.
To clean lens #1, insert the cleaning brush into the front of the camera near the left side. move it up,
then pull it gently forward and down until the small hooked brush stops against the lens plate as shown
in the cross-section view of Figure A-1 on page A-3. Hold the brush handle horizontally and gently move
the brush left and right across the lens to clean it. The brush will be able to move slightly less than
halfway across the width of the camera before it is stopped by the imaging block, and shown in the
front view.
To clean lens #2, insert the cleaning brush on the right-hand side of the camera opening and repeat the
operation.
To clean the mirror, use the long cleaning brush on the end of the handle to dust the mirror. This will
remove any dust. If there are smudges on the mirror, wet a soft lint-free cloth with a mild dishwashing
liquid or comparable cleaning solution and wipe the mirror surface gently. Polish using a dry soft cloth. You
should clean the mirror whenever there is a visible build-up of dust and dirt.
CLEANING
BRUSH
Handle is
horizontal
for proper
cleaning
Angled Left: :
• If the lower left LED is on, the fingers are angled from left to
right. Ensure that the fingers enter the reader directly from the
front.
Angled Right:
• If the lower right LED is on, the fingers are angled from right to
left. Ensure that the fingers enter the reader directly from the
front.
Term Description
U
Unit separator i-xi
V
Validation File
defined 1-2
Version numbers of software
listing 3-24
W
Wand
testing 3-6
Watchdog timeout
setting 3-20