CHL v4 - U1 Task 2 Opportunities For Improvement (CT9)

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MEMO

FROM: Francois Damba


SUBJECT: Unit 1, Task 2 – Opportunities for Improvement

We like your ideas for improving the performance of the supply chain.
1. What actions will you take to implement these improvements?
Ans: Improving Performance of the Supply Chain, some strategy or things need to implement.
These are: -
 Involvement in assessment team: In aby disaster response, an initial assessment conducted
by program department. But most of the time they do not include supply chain professional
in the assessment team. For a successful relief operation, it is very important to have a
proper assessment. So, for a proper assessment, I will talk with the management for making
a SoP for assessment where it will be mandatory to have a supply chain professional in the
team.
 Communication: For a better supply chain process, it is very important to have strong
communication with different people within the organization and other different
humanitarian organization. I will make proper a plan to increase the communication skill of
supply chain persons within the team. Also, will regular follow up with other organization
and departments to link among the people responsible for operation.
 Analyze the supply chain strategy: I must analyze the supply chain strategy of my
organization for improving supply chain performance. I need to make it sure that our supply
chain strategy is suitable for our operation. For improving supply chain performance, it is
important to have a suitable strategy for operation. I will analyze the strategy and take
action to make suitable for operation.
 Embrace Technology: Information technology is one of the most important things to
improve performance in supply chain. I will take action to use technology to improve the
supply chain. The right technology like, forklift, Automatic picking machine, warehouse
management systems can make supply chain effective, successful, and accessible to all. Also
using of ERP Software for whole supply chain process is helps to fulfil the demand on a
timely manner. I will establish an ERP System for supply chain to Gear up all the process.
 Conduct training for Skill Development: For supply chain professional and other
department staff, it is very important to know the use of process and procedure of supply
chain properly. Also, they should have knowledge about supply chain process and
procedure. I will conduct training course for supply chain professional and others
department staff for development their skill and knowledge about the process and
procedures of supply process.
 Collaborating with association: For a better and successful operation, there is no alternative
to keep up to date with the changes in logistics and supply chain. I will involve with an
association like Logistics Cluster for keeping up to date with the changes. Also, it will
increase the skill and knowledge of supply professional.

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MEMO
2. How will you monitor the effect of these actions to see if they are improving the performance of
the supply chain?
3. What is ‘segregation of duties? Does it need to be applied to any aspects of the supply chain?
4. What are ‘Standard Operating Procedures (SOPs)’? How can you use SOPs to help improve
supply chain performance? How can they help with segregation of duties?

Thank you,
Francois

To answer this task, you may find the following sections of the learning materials useful:
1.5 Improving Performance of the Supply Chain
1.6 Compliance & Organizational Policies

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