Bdesmond Professional Resume

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BRIANNA DESMOND

EXPERIENCE CONTACT
Student Support Technician 248 835 5897
TCAPS | Traverse City, MI | Oct 2020 – Current [email protected]
Responsible for the upkeep of the One-to-World
Chromebook system for 2000+ students. Also created
content and taught for technology internship courses. SKILLS
Position included Dell & Lenovo certification, with hands- • Troubleshooting abilities
on experience. • Team building
• Responded to assistance requests from students, • Training & development
parents, and teachers, and directed individuals • Microsoft Office
through basic troubleshooting tasks.
• Documented repair processes and helped EDUCATION & TRAINING
streamline procedures for future technical support MA Special Educational Needs
actions. University of East London | 2020
• Generated reports and updated files and • Graduated with
documentation. distinction for my
dissertation research in
Cover Teacher supporting disabled,
Vision Teaching | London, UK | Dec 2019 – Apr 2020 LGBTQ+, students in
Long-term cover for year 7-11 GCSE AQA combined sexuality and gender
science course at sixth form schools. expression.
• Engaged students and boosted understanding of • Course representative,
material using focused instructional strategies and acted as peer to
hands-on activities. professor liaison.
• Assisted fellow teachers with assignment
development, special projects, tests, administrative BA Secondary Education
updates and grading. Ferris State University | 2019
• Developed lessons, activities and materials to
cover required course material.

Senior Resident Advisor


Ferris State University| Aug 2016 – May 2019
Live-in paraprofessional tasked with safety security, and
holistic development of on-campus students, as well as
cultivation of effective student-staff team and hall
community.
• Training presenter for 160+ student staff members
on issues facing underrepresented students and
conflict resolution.
• Programmed and maintained open
communication with cross-campus departments.
• Advised and referred students to appropriate
resources in personal, social and academic
matters.

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