SAMN32C: System Administration and Maintenance

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SAMN32C: System Administration and Maintenance

Group Members:

1. 3.
2. 4.

Midterm Period
Common Computer Problems
Activity No. 8:

Directions: Your teacher will group you into 4 members and to discuss the common computer
problems. Each member will collaborate his/her team and to complete the given table by
answering the probable cause for the software and hardware failures. Please refer to the
example given below. The teacher will facilitate and organize the MS Team Channel for the
breakout session for the group activity.

PROBLEM SOFTWARE HARDWARE

Could be malware, too Could be hard drive is


many start-up items fragmented or starting to
Computer is slow
(Windows) or build-up of fail, not enough RAM or an
temporary files old CPU

It could be hardware failure


or system instability can
It could be malware
1. Computer keeps trigger the computer to reboot
attack, faulty windows
restarting automatically. The problem
update, etc.
could be RAM, hard drive,
power supply etc.

2. Keyboard, mouse, printer Probably computer port


Probably it could be driver
or other peripherals aren’t issues, and this can cause by
issues.
working properly wrong drivers

3. Peripheral commands
interpreted incorrectly

4. App command not Probably the application was Cause by many different
working unable to start properly due programs resulting the
hardware in computer, lack
to corrupted system files,
of system resources or
missing download files and
software bugs can cause app
etc.
command to stop working

Probably when too many


people get online at the same It could be problem in
wi-fi in terms of streaming, modem or router wi-fi signal
5. Internet is slow
downloading, and playing or and signal strength on cable
updating application line.
software

Probably too many files, Could be loose cables or


video, songs, and other older modems and routers
6. Downloads take forever
application was downloaded may hinder full access to
at the same time internet original speed

Sometimes cause by
unresponsive application
software abnormally while
you attempt to start or exit
Probably caused by hard
the application program and
drive, an overheating CPU,
7. Computer freezes too many apps running on
bad memory, or failure to
task manager/ computer
power supply
where it may cause PC to run
low on resources as memory
is used by several
applications

Probably the file format is


unrecognizable followed by Most likely the program itself
bad file association and or computer and mobile
8. Attachments won’t open
compressed files which may devices is not supported by
hinder to access/ open the the de-compression program
file

9. PC blue screen of death

Probably caused by existing Probably the device or


adware that hides your computer are not updated a
computer, or tech support long time ago or not
10. Pop-up ads scam used to convince the supported anymore which
users in terms of warning can cause the device itself to
and threatening your be intruded by several pop-
personal information ads
Although recovery programs
can help open corrupted
files, they don't always Always keep two or three
work. You may have no updated copies on your
11. Corrupt files or long
choice but to delete the bad computer or keep a copy on
delays accessing files
file and start over from a separate storage device
scratch. such as a USB flash drive.

13. : Force-close
unresponsive tabs.
Sometimes, Chrome
tabs lock up Internet performing slow due
or freeze. In such to two reasons. May be one
situations, use app is running in your pc
the Chrome task which consuming more
manager to force- bandwidth than it requires or
12. Google performing oddly
close individual tabs. your hard disk may be failed.
Go to
the More menu, then
select More
Tools > Task
Manager.

14. Sudden shut off…or


sudden anything weird

15. Graphical errors like your


computer screen are
jumbled

16. Unusual noises

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