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    How To Cancel or Freeze Your Youfit Membership

    Uploaded by

    Milena Moreno
    The document outlines the membership cancellation and freeze policies for Youfit Health Clubs. It provides the steps to cancel a membership, which includes visiting a location, filling out a cancellation form, paying any fees, and turning in one's membership card. Memberships can also be frozen for up to 3 months twice per year for medical reasons with a doctor's note. Additionally, memberships can be frozen for 1-3 months at $5 per month if requested at least 30 days before the next billing date.

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    How To Cancel or Freeze Your Youfit Membership

    Uploaded by

    Milena Moreno
    140 views2 pages
    The document outlines the membership cancellation and freeze policies for Youfit Health Clubs. It provides the steps to cancel a membership, which includes visiting a location, filling out a cancellation form, paying any fees, and turning in one's membership card. Memberships can also be frozen for up to 3 months twice per year for medical reasons with a doctor's note. Additionally, memberships can be frozen for 1-3 months at $5 per month if requested at least 30 days before the next billing date.

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    How to cancel or Freeze your Youfit Membership (4)

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    The document outlines the membership cancellation and freeze policies for Youfit Health Clubs. It provides the steps to cancel a membership, which includes visiting a location, filling out a cancellation form, paying any fees, and turning in one's membership card. Memberships can also be frozen for up to 3 months twice per year for medical reasons with a doctor's note. Additionally, memberships can be frozen for 1-3 months at $5 per month if requested at least 30 days before the next billing date.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    140 views2 pages

    How To Cancel or Freeze Your Youfit Membership

    Uploaded by

    Milena Moreno
    The document outlines the membership cancellation and freeze policies for Youfit Health Clubs. It provides the steps to cancel a membership, which includes visiting a location, filling out a cancellation form, paying any fees, and turning in one's membership card. Memberships can also be frozen for up to 3 months twice per year for medical reasons with a doctor's note. Additionally, memberships can be frozen for 1-3 months at $5 per month if requested at least 30 days before the next billing date.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Membership Cancellation & Freeze

    Membership Cancellation
    While we hate to see you go we understand that discontinuing your membership might be the right
    choice for you at this time. Below you will find the step by step process for discontinuing your Youfit
    Health Clubs membership.

    ● Visit your Youfit location


    ● Upon reaching the front desk please make them aware of your request
    ● Fill out the membership cancellation request form.
    ● Provide payment of any required cancellation or processing fees.
    ○ The required notice is 10 days. Any fees due within the 10 day period must be paid
    in order for the cancellation to occur.
    ○ The maximum required processing fee to cancel your membership is just $60.
    ● See your membership agreement for exact agreement term details. We can provide you with a
    copy at the club or online at youfit.com. The terms of your agreement will always supersede the
    terms explained on this document.
    ● All fees are waived with written proof of military deployment or medical circumstances rendering
    you physically unable to avail yourself.
    ● Payment must be made at the club in order to process your cancellation. Without it, club staff is
    not capable of completing your cancellation.
    ● It may take up to 10 days to process your cancellation. We suggest giving proper notice in order
    to avoid additional payments becoming due.
    ● You will be responsible for any payments coming due during that 10 day period.
    ● Turn in your membership card when you are done utilizing our facilities. You will have access to
    Youfit for every day that you have paid for.

    If you cannot visit a local Youfit location you may request a cancellation via certified mail. Simply write
    out your request and mail it to us with any required payments. Please retain your certified mail receipt
    for your records. We cannot fulfill cancellation requests sent via fax, email, or telephone.

    Please reconsider us in the future when you are looking for your next health club membership.

    Membership Freeze

    You may request a freeze of your membership for medical purposes. We require a written note from
    your doctor and will freeze for up to 3 months two times per year.
    There is no fee for freezing your membership. However, all freeze requests must be at least 10 days
    prior to next bill date to be eligible. In order to process your request you must visit a local Youfit location
    or submit your request in writing via certified mail. Please retain your certified mail receipt for your
    records. We cannot fulfill requests sent via fax, email, or telephone.
    YouFit $5 Freeze Policy

    Freeze policy for any other reason aside from medical and military:

    ● $5/month freeze (up to 3 months at a time, with a max of 6 months in a calendar year)
    ● All $5/month freeze requests must be at least 30 days prior to the next bill date to be eligible.

    Procedure:
    ● Visit your Youfit location
    ● Upon reaching the front desk please make them aware of your request
    ● Fill out and sign a Request form stating that you will be going on a 1-3 month freeze
    at $5/per month.
    ● A signature must be obtained for this to be valid.

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