BSB50215 Diploma of Business

BSB51415 Diploma of Project

Management
BSB51918 Diploma of Leadership
and Management
BSBINN502
Build and sustain an innovative work
environment
Task 2 – Report and Presentation

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Candidate Instructions

Purpose of this Assessment task

This assessment task is designed to test your skills in building and sustaining an innovative work
environment as required by the unit BSBINN502 Build and sustain an innovative work environment. Your
trainer/assessor will be assessing your work and provide you with constructive feedback on Canvas. This
task will assess your skills to:
 Lead innovation by example
 Establish work practices that support innovation
 Promote innovation
 Create a physical environment which supports innovation
 Provide learning opportunities.

In this assessment you will analyse the provided simulated scenario, undertake research in the topics
presented, conduct 1 presentation to demonstrate your skills and provide report to your Trainer. By
successfully completing this Report you will provide the required performance evidence of your
competence in building and sustaining an innovative work environment.

What are you required to do to undertake this Case Study?

You should carefully read the provided documents of Bounce Fitness and undertake all questions. The
task includes: (i) Analysing the case (ii) Undertaking required research (iii) Presentation and (iv)
Reporting.

To successfully undertake this assessment, you should be doing the following:

 Read the provided scenario and Bounce Fitness additional Resources couple of times and
understand its requirements
 Clarify the requirements with your trainer and assessor, if you are not sure
 Research appropriate websites as directed by your trainer/assessor
 Self-reflect and practice the presentation before you record it and upload them on Canvas
 Discuss with your trainer/assessor the contents of the report you will be presenting.

Context and conditions of undertaking the tasks?

The prescribed tasks will be undertaken by you after carefully analysing the scenario. Your
trainer/assessor will provide you a context to present the scenario. Your trainer will also provide you
guidance on the websites to be researched. Your trainer/assessor may also set certain conditions under
which you will perform the tasks required by this assessment. For example, your trainer may set a time
limit to perform a task or, ask you to repeat a task or, ask you to give additional information about the
performance by asking you some verbal questions or, they may prescribe you some new conditions to
undertake certain tasks.

Given your personal conditions, your trainer/assessor should also be able to make some reasonable
adjustments in undertaking the tasks of this assessment. You should check with your trainer/assessor

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about the conditions under which the tasks should be completed, and the possible adjustment they can
make in undertaking these tasks.

What specific WHS requirements may be involved?

This assessment will require you to be aware of the standard Workplace Health and Safety requirements
e.g. Workplace Health and Safety Act and Workplace Health and Safety Legislation Your trainer/assessor
will advise you on these and other legislative requirements.

Tasks and frequency of performance

Details of the tasks to be undertaken in this assessment are provided in this document. The tasks listed in
that document must be performed at least once. The presentation question in Part D should involve at
least 2 team members.

Getting Started
The assessment may be re-attempted on two further occasions (maximum three attempts in total). All
assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly
indicate “Re-submission” on your resubmitted work.

You must complete all questions unassisted by the assessor or other personnel but may refer to
reference material as may be needed. All questions must be answered satisfactorily for the assessment to
be completed satisfactorily.

For any assessment conducted that is incomplete, or without satisfactory performance, the assessment
will need to be completed again after further training support. This may be simply to focus on question
areas not achieved in the prior assessment.

Submitting your assessment

When you are ready to submit your assessments, upload the files in Canvas via the submission tab. It is
important that you keep a copy of all electronic assessments submitted to Canvas. Please submit all
assessment components.

Word count
In this assessment some of the questions include a word count. This is a guideline only, but your answers
should not vary substantially (i.e. +/- 10%) from the word count provided. Microsoft Word includes a
word count tool.

To test the required application skills in building and sustaining an innovative

Objective
work environment.

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 Task 2: Report and Presentation

General instructions:

This assessment task must be conducted using the simulated business Bounce Fitness. You can
access the documents that you require on Canvas page for Task 2. You may need to conduct
further research.

Part A – Reflection – Lead innovation

This part requires you to examine your effect on a team’s innovation; specifically, how you
have lead innovation through your personal example. In order to assess this, you will be
required to write a personal reflection of the way in which you have established procedures
and practices to foster innovation through your work including:

 Collaborative work arrangements

 Building team capacity to contribute to innovation
 Providing formal and informal learning opportunities
 Evaluating ideas
 Celebration and promotion of innovation
 Consultation
 Respectful communications and sharing of ideas and feedback.

Your personal reflection should be approximately 1,500 words long and must include concrete
examples of each of the factors listed above.

Personal reflection in procedures and practices to foster innovation

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 I personally think that innovation must be encouraged to every single member of the
team, I mean, people need to understand that think outside the box, generate success.
Independently if the person fails, or the idea never progress, experimentation and risk-
taking are success from the very beginning as human beings.
By creating a strong organizational culture, you devolve power down to every employee
to innovate.
Teams also need to create a real sense of psychological safety where open and honest
communication can prevail.
One of the most powerful tools for promoting employee creativity and innovation is
recognition. People want to be recognized and rewarded for their ideas and initiatives,
and it is a practice that can have tremendous payoff for the organization
Innovation in the Workplace Some managers use team-building games to encourage
creativity, collaboration, and communication. Others experiment with workflows and
flexible summer schedules like the 9/80 model. Consider opening up certain decisions to
the group, including events, workflows, and even office layouts

Part B – Practical – Develop innovation

This part requires you to establish work practices that support innovation. In order to
accomplish this, you must provide examples of conditions, procedures and arrangements
that you would create in the Bounce Fitness Centre Cairns that encourage innovation in the
workplace. You should also provide evidence for building and leading teams in innovative
ways. These could include:

 Minutes of Meetings;
 Examples of working arrangements such as flexible time or other relevant
arrangements that you have set;
 Procedures and policies that involve innovation;
 Practices that encourage innovation;
 Team building documents.

At least two (2) pieces of evidence is required. For the evidence that you are providing,
ensure that you write down exactly what it is demonstrating, and how the change increased
innovation at Bounce Fitness.
(Approx. 200 words)

P ractices that support innovation at Bounce Fitness

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 One of the most notorious evidences, was the increase of subscription of new members.
This is due to the staff that works motivated and happy, after the innovations made
months ago. Team building, this is the process of turning individuals within a group into a
team. Essentially it involves the establishment of a team. A team is people working
together towards a common goal. In innovation management if you can get individuals to
work together, you are able to facilitate innovation at a faster pace than trying to get
separate
individuals working towards the goal
 Family-friendly leave entitlements
 Flexible working hours
 Social leave
 Study leave
 Time provided for coming up with ideas
Bounce Fitness intends to market its brand through excellence in service and expertise to
establish itself as a premier provider of fitness and wellness in Australia.
Classes are innovative and varied with regular changes to routines and activities.

Part C – Project: Promote innovation

This part requires that you provide evidence of your ability to promote innovation in
Bounce Fitness Cairns.
You must also provide evidence that you are taking advice and suggestions from colleagues
to build innovation (at least two examples).

For each piece of evidence that you provide:

 ensure that you write down exactly what it is demonstrating,

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  write down how the change would increase innovation at Bounce Fitness.
(Approx. 200 words)

Bounce Fitness is made up of four fitness centres. Head offi ce is currently established in
Cairns, Queensland. Each centre has a Manager, who reports to the CEO in Cairns, and a
team of permanently employed fitness instructors and other casual instructors, all of
whom report to the Centre Manager
Collaborative work arrangements are a useful way to innovate. There are several
ways to consider: a Vertical Team is one where the leader of the team (usually the
manager) is responsible for setti ng the direction, priorities and the goals for the team;
Working with Supplier Organisations or Partner Organisations; On a Horizontal Team, the
team leader is still responsible for setti ng the direction of the team
Based on these individual priorities, each team member identifies the degree of
impact on, or involvement for, their teammates and their functions.

Part D – Group Work: Create a physical Promote innovation

This part requires you to develop new ideas for improving the physical environment. It
includes a (video) presentation These could include collaborative spaces, social areas,
inspirational features such as designs, interesting objects, posters, etc.

You are required to:

 create an overall plan for improving the effi ciency of the Cairns Centre.

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  present your findings to your fellow learners.

Your overall plan should include:

 An evaluation of the current situation of Bounce Fitness Cairns Centre
 You are to collaborate with a project team (your fellow learners) on how to enhance
the physical working environment
 Consider new ideas for resources and equipment that may enhance innovation
 Examine ways of improving the creative mind set of others, including an examination
of design, fit-out and decoration
Your presentation of the plan:
(a) should be around 5 to 10 minutes in length
(b) must be delivered using presentation slides.

Your assessor will be looking for:

 Use of clear language appropriate to the audience to promote and share
information, requirements and recommendations relating to the workplace redesign
 Presentation of ideas and concepts using structure and language to suit the audience
 Alignment of ideas for workspace changes to workplace goals and objectives
 Collaboration and sharing of ideas with the project team
 An understanding of how the physical working environment could be modified to
support creative thinking and innovation activities
 Identification of physical challenges and barriers to innovation that could be at
Bounce Fitness Cairns Centre.

Adjustment for online students:

● The project team or group does not need to be fellow students but can be comprised of
at least 2 of your friends, family, local club members, workmates, and so on.
● Submit your recorded video via Canvas. Ensure that the assessor can see your face while
presenting.

Part E – Practical: Provide learning opportunities

This part requires you to look at how learning opportunities can be used for increasing
overall innovation.
In order to do this, you must provide a written report on the outcomes of Part D. This
report must

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  Outline any information that you have shared with others, with a discussion of how
this improved overall innovation.

 Discuss formal and informal learning opportunities that could be put in place in
Bounce Fitness, that help or would help develop skills for innovation (as well as any
further ideas that you would like to introduce).

 Discuss how you will create opportunities in which individuals can learn from the
experience of others.
(Approx. 200 words)

Provide or encourage formal and informal learning opportunities to help develop the
skills needed for innovation. Another approach to the challenges of change and
innovation is to promote ‘learning’ as an underpinning value in the organization. Before a
Learning Organisation can be implemented, a solid foundation can be made by taking into
account the points on the table below. What is Needed to Create a Learning Organisation:
The focus of control shifts from managers to workers. This is where the term
Empowerment is introduced. The workers become responsible for their actions; but the
managers do not lose their involvement.

Create Opportunities in which Individuals can Learn from the Experience of Others
Managers and supervisors have their own styles, but they can always learn from
formal training and from others such skills as team development, group problem
solving techniques and communications

Mentoring and coaching are really an extension of training. Mentoring is where a

more experienced and more senior member of the organisation acts as a sounding
board, providing vital insights and suggestions and feedback on how to survive in an
organisation. Rather like taking someone ‘under their wing

The trained managers, supervisors and other staff need to then place an emphasis
on improving interpersonal relationships, with particular emphasis on identifying, and
where practicable, meeting people’s needs

End of Assessment
Congratulations, you have completed this assessment task. Please ensure all questions are
answered and upload the following:

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 This completed workbook
 Video Recording of Part D (If you are completing this unit online)
 PowerPoint slides used when carrying out the presentation in Part D.

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