1st In-Course, Id 91805044

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1.

Explain the importance of Emotional Intelligence (EI) from the personal perspective
(your benefits) and organizational perspective (company’s benefit).

Ans: Emotional intelligence refers to the capability of a person to manage and control his or her emotions
and possess the ability to control the emotions of others as well.

The importance of emotional intelligence

The importance and benefits of emotional intelligence are immense, both professionally and
personally. EI improves relationships, confidence, and communication skills to achieve academic
and professional success.

Emotional intelligence is important in forming and developing people’s growth, which is why
psychologists have suggested teaching EI in schools Emotionally intelligent children grow up to
become emotionally intelligent adults and productive and compassionate members of society.

personal perspective and organizational perspective:


1. self-awareness: anger is usually associated with being a negative emotion. However, it can be
a completely reasonable and appropriate emotion in certain circumstances – emotional
intelligence allows us to recognize our anger and understand why this emotion has occurred.
2. self-regulation: The ability to be in control of your emotions, impulses, or disruptive thoughts.
People who self-regulate are flexible and adapt easily to changes and situations, and they are
great at managing conflict and taking responsibility. Self-regulation can help you think before
you act, allowing you to be more thoughtful without compromising your values.
3. Motivation: The ability to self-motivate, determine what motivates you, and achieve self-
gratification without waiting for validation or praise from others. People who have high
emotional intelligence are usually motivated and work consistently towards their goals, and are
highly productive and effective in everything they do.
4. Empathy: The ability to recognize and identify other people’s feelings, wants, needs, and
viewpoints and how to respond to them in social situations. Empathy helps you understand the
emotions of others even if they are not obvious. It allows you to listen well, judge fairly, avoid
stereotypes, and give constructive feedback.
5. Social skills: The ability to use your understanding of other’s emotions to build better
relationships and connect with people using social skills such as listening and verbal and
nonverbal communication. People that use social skills are usually friendly and easy to talk to.
They are diplomatic in nature and experts at managing conflicts and helping others succeed.

2. Discuss with examples the ways to build owns Emotional Intelligence (EI)
Ans:
1. Think About Your Feelings: Emotional intelligence starts and ends with self and social-awareness.
Recognizing how i feel and how others feel will help me to understand myself and those around so
much better. I should find out What is my emotional strengths and weaknesses? How am I currently
feeling? What’s really going on underneath it all?

2. Think Before Speak and Act: Such a simple thing, that EVERYONE can benefit from. Ever say
something out of anger, that you quickly regretted? Or do something without thinking first and
ended up completely embarrassed? Me too! Taking the time to think about what you say or do can
save you from doing something you’ll regret. It does take some strength, but just like working your
glutes at the gym, it gets easier over time!
3. Give Praise: We all want to be acknowledged for our efforts. When you recognize other people’s
achievements, it will help instantly feel better myself. It also builds trust!

4. Be Honest: Being honest about how I am feeling instead of bottling it up with help others understand
me better. It will help to feel a lot better! It’s not always easy to be honest, especially if it’ll hurt
someone’s feelings. I used to agree to things I didn’t necessarily want to do because I didn’t want
to hurt anyone’s feelings. But, since I started speaking up and just being honest about how I feel,
I’ve become way more confident…. and emotionally stronger! I am not saying to be brutally honest!
There is a difference, and if you’re emotionally strong you’ll understand it!

5. Learn to Say Sorry: Saying sorry when I am wrong takes strength. It shows humility, which
automatically makes others feel differently about me. If i value a relationship, saying sorry doesn’t
mean that I am totally wrong. It means I can care deeply about keeping that relationship strong and
moving on!

6. Learn to Control Myself: I can’t always control how i feel, but i can control how to choose to react.
An emotionally strong person doesn’t blow up when they’re angry. They think rationally and take
a moment to think things over before they react.

3. “The leader’s mood and behaviors drive the moods and behaviors of everyone else’- Explain
the statement (with example) in light with the article “Primal Leadership-The hidden driver of great
performance”.

Ans: The leader’s mood and behavior drive the moods and behavior. A leader influences his team. He can
grow up team spirit. But leader’s emotion also influences his team’s emotion. a surly and merciless
supervisor makes a harmful association loaded up with negative underachieves who disregard openings, a
motivational comprehensive pioneer produces acolytes for whom any difficult is conquerable. The last
connection in the chain is execution.

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