Future Trends in The Smartphone Industry: Alex Rugglearo XXYYZZ CORP Managing Director

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FUTURE TRENDS IN THE

SMARTPHONE INDUSTRY

Alex Rugglearo
XXYYZZ CORP Managing Director
Team,
We need to take decisions which will shape the future of our organization. We need to decide the
strategic direction in which the company needs to go so that we can take the necessary steps to
remain successful.
Our company plans to invest significant amounts to increase automation and hence it is essential
to know the future trends in the smartphone industry.
I believe that me and my team are best suited to take up this research project. We also plan to
temporarily hire employees only for this research project to get an additional workforce to do the
job. This will also have an additional advantage of getting an outside opinion on the various
insights. The other parameters which I have considered are –

• Time – The project needs to be completed in one month and selecting an outside firm is time
consuming and considering the urgency of project, it needs to be started as quickly as possible.

• Budget – An outside firm doing the research in such a short time frame will charge much
higher and if we go for lower quote, there will be a concern of quality of the report.

• Expertise – We have a team of market research analysts and they already have previous
knowledge about the research topic.

• Bias free – We have decided to commission outside research so that we can understand the
current trends to reach to a decision objectively with the help of the data obtained. We have
previously worked with vendors and hence we have a network which is reliable and can provide
us with the necessary data.

Our methodology will consist of:

 Desk Research – Our team will conduct interviews with employees and analyse the data
which is available with us like customer satisfaction, age profile of our customers, sales (model
and region), etc. The team will also search online for various reports which are available on
smartphone technologies to develop a baseline for the work which needs to be done. This will
help us understand
 Current profile of customer and detail about our segment
 Our major competitors
 Why our customers buy from us

 Research Reports – We will ask our vendors for focus group research, internet panel
research reports that they have done recently for understand customer expectations. These
reports will help us to understand
 Trends in Cellular handset market
 Behavioral and psychographic characteristics
 Demographics of the market of the future
 Attributes of future smartphone valued by various segments
 Primary Research – On the basis of desk research and research reports, we will get to
know the segment which we need to find out more about. On that basis we plan to conduct
primary research like focus group interviews, internet panel review across various regions to
find out the customer expectations like
 Hardware Specifications (Battery, Processor, Memory, etc)
 New technologies like wearables.
 Amount willing to be spent for the desired features

Timeline for project


The desk research and buying of research reports can be done in the first week itself. We
will also hire the additional workforce which we require in this duration itself.
The primary research is most important part of the research and hence we will do an in-depth
coverage of the segment that needs to be targeted. This will be done in the 2 nd and 3rd week.
The last week we will come up with recommendations for future products on the basis of the
data we have obtained from all the sources
Budget projection for project
I feel that the research project can be done in the budget of $25000 which has been
allotted to us. The approximate breakup is -
• Research Reports - $7,000
• Primary Research - $11,000
• Research Intern - $7,000

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