Theoritical of Call
Theoritical of Call
Theoritical of Call
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Lance Knowles
DynEd International
lknowles@dyned.com
In its early days, CALL was driven by technology and technologists. Proponents
of CALL tended to focus on the “Computer Assisted” portion of the acronym rather than
the “Language Learning” portion. Technology seemed to offer solutions that could be
plugged-in and delivered through a box and game-like interactions. Learning would be fun
and relatively effortless, and the role of teachers would diminish.
However, technical limitations and the lack of a reliable delivery and support
infrastructure led to an adventurous but unstable environment where much money was
wasted. Institutions invested in systems that were either underutilized or were used in
ways that had little if any benefit for education other than to keep students occupied and
labs appearing to be modern. As for teachers, they were seldom consulted or provided
with training, partly because there were few in academia with relevant experience and
partly because teachers, with justification, regarded CALL with scepticism and fear. There
was an implicit belief that teachers and CALL were competing for the same role -- CALL
versus classroom-only -- rather than in a partnership where each approach “assisted” the
other.
What was missed by many was the recognition that the most effective use of
technology is not just to do old things in new ways. Rather, the real opportunity was to
examine how the new tools of technology had broken through the page and text barrier,
First published in Language Magazine, (c) 2004 Journal of Communication & Education, www.languagemagazine.com
Multi-Modal Learning
Recent research in the neural sciences has provided many insights into how
learning takes place and how language learning may be optimized. In particular, it
supports the view that multimedia exercises can be designed to take advantage of how
neural processes work together in the learning process. Figure 1, for example, is an
Long-Term Memory
Working
Memory
Figure 1
oversimplified diagram that shows how various processors in the brain communicate with
the working memory, which is instrumental in the learning process. The key point in the
figure is that multiple processors, such as the visual, auditory, conceptual, phonological,
orthographic, and many others, are involved and can be activated in well-designed
activities. Research shows that these processors work in parallel in the unconscious and
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interact with the working memory and long-term memory to piece together and interpret
language -- along with the sensory input that accompanies and supports language.
Neuropsychologist Donald Hebb was one of the first to hypothesize that learning
involves the alteration of neural connections. His ideas are often summarized by the
phrase: “neurons that fire together wire together,” and this is just what CALL allows and
promotes. For language learning, a key element is the synchronized activation of the
auditory, phonological, and visual systems in the brain, especially important for listening
and reading development. These distinct systems work together with grammatical and
conceptual processors to decode sensory input into meaningful language. Damage to any
one of them, or the connections between them, can severely limit the ability to learn one or
all of the language skills.
Laboratory research has revealed that much of this sensory and language
processing is extremely fast, especially for listening and speaking skills, and is beyond
conscious control. There is simply no time to reflect on or search for rules when one is
listening. Automaticity is required, and this kind of skill learning requires practice of a
kind that has not been provided in sufficient quantity or quality by textbook-based
instruction.
The neurolinguist Steven Pinker says that competence comes from practice, and
automaticity comes with copious practice. When learning to read, Pinker says, children
need practice at connecting letters to sounds, not just immersion in a text-rich
environment. He goes on to say:
Without an understanding of what the mind was designed to do in the environment in
which we evolved, the unnatural activity called formal education is unlikely to succeed.
(How the Mind Works 342)
Without question, effective practice is the engine that drives long-term learning, but what
are the elements of effective practice? The nature of how neural processors work together
and how long-term memories are formed provides valuable insights for both designing
lessons and coaching learners how to use effective practice strategies.
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The activation of multiple processors at the same time, for example, increases the
probability that neurons will wire together to form the neural structures and neural
pathways necessary to lead from comprehension, to automaticity, and to long-term
learning. This rewiring takes time and is an unconscious process that involves both
declarative (i.e., memory of events and facts) and procedural memory (i.e., skill memory,
especially involving sequences such as the playing of a piano scale).
Research shows that long-term learning generally requires frequent repetition over
an extended period of time. Long-term learning doesn’t happen overnight when one crams
to pass a vocabulary quiz or consciously memorize a dialog for the next day. Short,
frequent practice sessions repeated over a longer period of time appears to be the most
efficient way to increase language proficiency.
Once students are placed, a well-designed multimedia lesson can deliver optimum
language through a fluid combination of visual, auditory, and contextual inputs. It can
present and coordinate these inputs in ways not previously possible. In addition, it can
interact with learners and gather data about their level of comprehension and activity.
With careful sequencing and extension of the language models, students can be
guided to where they recognize, comprehend, and can respond appropriately to the
modelled language patterns and to variations of those patterns without the need for
immediate text or translation support. Then, if they practice saying and recording the
language models, they can activate yet another processor, the phonological processor,
though this processor would also have been used to some degree in the listening phase.
As listening and speaking fluency develop, the student can then focus on text, both
reading and writing – the 4 skills path. It is interesting to note that in comparison with
listening and speaking, reading and writing processors are relatively slow. Listening and
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speaking fluency can support the learning of reading and writing skills, but reading fluency
can slow down and interfere with the development of listening skills, in part because the
slower but stronger reading processors will dominate and cause the listening processors to
swerve off course, interrupting the automatic decoding mechanisms that must be
developed.
Following the 4-skills path provides repetition and multi-modal reinforcement that
leads to long-term learning. It can also increase motivation, especially if the content is
varied and extended at each step. Taken together, and repeated over a suitable length of
time, these multiple inputs facilitate long-term learning, not only of vocabulary, but also of
the unconscious decoding mechanisms that break down and tag chunks of language for
their grammatical and syntactic properties. Without these mechanisms, few sentences of
any length can be understood even if the definitions of each word are known.
Blended Learning
Guided by research, learning theories, and by actual classroom experience, CALL
is now moving toward a blended model where the multimedia computer provides the
necessary optimal input and practice activities, and the classroom provides the human
element where the language models come to life and are extended in a social context.
Viewed from this blended model, both classroom and multimedia activities play
an essential role. Without the social environment of the classroom, learning is tedious,
unmotivating, and too restrictive to meet the needs of learners. Typically, drop-out rates
are reported to be 80 percent or more in e-learning environments where little or no
classroom support is available. On the other hand, without the effective practice provided
by well-designed, media-rich courseware, language learning is slow, painful and
discouraging, a fact borne out by the results of traditional language learning models which
suffer from a lack of practice and an overemphasis on memorization and conscious rule
learning that is soon forgotten.
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Well-designed programs can assist the teacher, both in providing coaching and in
pointing out practice strategies and materials that are useful at various stages of the
learning process. A good records management system can also analyze the study data to
identify students who are practicing in inefficient ways, such as not recording or using
speech recognition exercises often enough, or those who have other problems that need
early intervention. This can be a big time saver for overworked teachers who deal with
large numbers of students.
In our own courseware and in our Records Manager, we have developed a new
metric, the Completion Percentage, to assess how well students are utilizing each lesson.
The Completion Percentage is a measure of the number of micro-learning-steps (MLS) that
a student has completed. Taking our cue from the neural sciences, we define a micro-
learning-step to be any one of the following: (1) listening to and comprehending a
language utterance, (2) recording and monitoring an utterance with comprehension, (3)
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processing information and completing a task in the target language, and (4) reading or
writing a sentence or phrase with comprehension in the target language.
Assessment
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References
Adams, Marilyn J. Beginning to Read: Thinking and Learning About Print. Cambridge,
MA: The MIT Press, 1990
LeDoux, Joseph. The Emotional Brain. New York, Simon and Schuster, 1996.
Lidz, Jeffrey, Henry Gleitman and Lila Gleitman. ”Understanding How Input
Matters: Verb Learning and the Footprint of Universal Grammar.” Cognition 87.3
(2003): 151-178.
Pinker, Steven. How the Mind Works. New York: W.W. Norton & Company,
1997.
Pinker, Steven. The Language Instinct: How the Mind Creates Language. New
York: William Morrow, 1994.
Pinker, Steven Words and Rules: The Ingredients of Language. New York: Basic Books,
1999.
Lance Knowles is among the world's foremost experts on the development and use of
multimedia ELT courseware. As the founder and President of DynEd International, he has
personally led the design of more than ten multimedia courses, including the world’s first
interactive language learning program on CD-ROM in 1987, and the award-winning
course, New Dynamic English.
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
Lance Knowles
DynEd International
lknowles@dyned.com
This is an exciting time in the field of language teaching. Yet many ESL/EFL
professionals are either unaware of or remain indifferent to developments in other fields that
are of fundamental importance to language teaching, such as the evolving role of computer
assisted language teaching (CALL) and recent learning theories based on neuroscientific
studies. New areas of research outside the profession have barely made a dent in how
ESL/EFL teachers and academics approach the classroom and materials development, while
language teaching conferences and journals continue to focus on many of the same issues
that have preoccupied the profession for many years. This inwardness, I suggest, threatens
the integrity and competence of the profession, especially in relation to those countries,
such as China, where more efficient English language teaching solutions are being sought.
Well-designed multimedia lessons can now coordinate visual, auditory and contextual
input in ways that a book or language lab cannot. It is now possible for true beginners, for
example, to receive and interact with optimal language input from the very first lesson with
little or no need for text support. By displaying a simple picture or icon, such as a book, a
triangle, or a number, the learner can process the foreign-sounding phrase and immediately
know the meaning. No need for text. No need for explanation.
First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
Using CALL, visual and auditory input delivered in a well-ordered sequence can lead
the learner to understand the grammar, syntax and vocabulary of the target language with no
need for text support. Learners can interact with the presentation, and have their interactions
recorded into their study records and even influence the pace and level of the presentation.
This is not an insignificant development given the role that text and textbooks have played
in traditional approaches to language teaching.
For years people in the profession have said that listening is the key skill, yet most
ESL/EFL classes remain dependent on text-based and reading activities as their primary
source of language material. Even during listening exercises, many teachers still ask the
class questions while those questions are displayed on a screen or in a textbook. A better
strategy would be to reveal the text after the students have answered each question, or not at
all, depending on the situation and student proficiency level.
This dependence on text is unfortunate because research shows that reading and
listening skills use different pathways within the brain. In addition, the auditory pathway is
considerably faster, involving language processors rooted in the brain’s cerebellum, which
is far more involved in auditory processing than in any other species. According to one
neuroscientist,
“At the rate words are presented in speech, the speaker or listener must be able rapidly to
generate associated words and avoid letting earlier associations interfere. The cognitive
search process must be as rapid but as shallow as possible. Any slight tendency to
perseverate would entirely derail the process.” [Deacon]
Exposing students to auditory input along with text support sets up competing sets of
input, making it more difficult to develop the auditory processing speed necessary to decode
incoming speech. As another neuroscientist, Richard Restack says, “Competition between
sensory channels can also prove disruptive.” [Restak]
When students are studying a lesson, they should, therefore, be coached not to rely on
text until after they have developed their ability to understand and repeat the key sentences.
However, many students (and teachers) find the use of text to be a comfortable way to learn
because it gives them time for conscious analysis. Though it may be comfortable, research
indicates that it isn’t effective. Again, with well-designed CALL lessons, dependence on
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
text can be reduced and the effects on learning can be measured with a fair amount of
control.
Listening and speaking skills both involve complex sequences of neural processes and
need to be developed in a step-by-step sequence, moving from short, simple phrases to
longer, more complex sentences. Students who say they need to use text as a support have
generally been placed too high and should be encouraged to focus on easier material, at a
level where they can process the language input without text.
CALL multimedia language exercises can provide this kind of learning activity, again and
again, with detailed record-keeping to monitor student activity.
Multimedia is, like the name implies, multi-modal. A media-rich lesson gives students
practice in using visual and other contextual clues to process the incoming language. The
rapid integration of visual, contextual, conceptual, and auditory input, all within the
constraints of working memory and without the distraction of text is the basis for
developing listening and speaking skills.
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Learning techniques that develop procedural memory and unconscious routines are
therefore central to effective language learning. This is especially true for listening and
speaking development. Practice is the key and should predominate in any language
learning environment. Repetitive, interactive exercises, though seemingly mechanical, play
an essential role in this type of learning and can better prepare language students to more
confidently participate in classroom-based communicative activities such as oral
presentations, role-plays and paired activities where well-practiced language routines can be
personalized and extended with relative success and confidence.
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larger issue of procedural memory and skill acquisition which is at the heart of language
learning and which CALL can address.
Studies of the brain and long-term memory formation show that repetition strengthens
and even builds neural connections and subassemblies that process language. But repetition
needn’t be defined as parroting the same thing over and over. There are different kinds of
repetition. One kind of repetition, “shallow” repetition, is the repeating of an exact phrase
or group of phrases. However, since language processing involves the use of a large
number of processors to decode the sounds and syntactic elements of language, it is helpful
to recognize the fact that though sentences may vary on the surface, their underlying
structure may be the same. This allows for a different kind of repetition, “deep” repetition.
Deep repetition involves the repetition of the conceptual content rather than the surface
details. For example, when focusing on one aspect of the life of a fictitious character, such
as their daily schedule, one may repeat the content at a deep level without using any of the
same content words by shifting the communicative focus to the lives of each student and
their daily schedules. This kind of deep repetition involves many of the same conceptual
processors and helps to wire in the neural assemblies necessary to process that set of
concepts in the target language.
Varying the learning modality is another way to get useful repetition. By following the
“4-Skills Path” students can practice communicating a set of concepts (information) in
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
This 4-skills learning sequence provides repetition that employs many of the same
language processors, brings in new vocabulary and grammar, and brings in additional
neural processors (orthographic, etc.) that lead to long-term learning. In other words, the
linking and sequencing of listening, speaking, reading and writing activities can provide the
type of repetition necessary for skill development – but without the sense of mechanical
parroting – though a certain amount of shallow repetition is also necessary as well.
Shallow repetition can and should be provided through interactive exercises that employ
such interactive technologies as speech recognition, which students return to again and
again, despite the fact that the tasks are blatantly repetitive. Using the music metaphor,
shallow repetition is like the practicing of musical scales and should be done frequently, as
a part of every practice session.
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
Again, neuroscience has something to teach us that supports the work of previous
writers such as Wilkins (1976), who looked at the underlying conceptual and functional
structures of language. In particular, brain research shows clearly that there are highly
localized parts of the brain that are conceptual in nature. Poke someone in the brain at just
the wrong place, and that person will not be able to determine the relative size or shape of
something [Restack].
Rather than focusing on the uniqueness of each utterance, learners need to focus on the
similarities. This can only happen if the language presentation is designed to show those
similarities – especially important at lower proficiency levels. Order prevails through the
application of rules and markers. For example, the verb markers have+V(n) and be+V(ing)
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
always occur in the same order: have been arriving. There are no exceptions. In English,
one cannot say: is having arrived, where the markers are reversed. And we cannot use
more than one modal, as in will can go. Instead, we say: will be able to go, which has the
same meaning. Regardless of the verb, these rules still apply and tell us how the verb is
being used and interpreted. This ordering or concatenation is done unconsciously by neural
assemblies that operate like a chain of little subroutines in a software program.
It isn’t that language diversity or richness comes from a large vocabulary. Rather, it
comes from the variations and combinations of a smaller set of vocabulary and language
routines which are processed and applied automatically and then adjusted and interpreted to
meet the situation. Fine adjustments and interpretation are based on other sensory input
such as visual information, context, vocabulary, and previous knowledge – and employ
symbolic thinking of a kind that is unique to humans. But in terms of processing speed, it is
a minor adjustment to something done before, like shooting a basketball, or picking up a
telephone. Each action is unique, but is appended to a learned sequence that functions like
a template. The action sequence is the same, but the final adjustments, though critical,
allow for learning and memory efficiency.
To see the power of combination, it’s useful to point out that just five numbers: 1, 2, 3,
4, 5 can be arranged in 120 distinct sequences. With ten numbers, the number of distinct
sequences grows to 3,628,800. This illustrates how powerful a small number of language
items can be, since the combinations are enormous. However, the application of a single
rule to the above set of numbers, such as to require that larger numbers must follow smaller
numbers, reduces the number of possible combinations to just 1, a clear example of rule-
governed simplicity.
In the search for a Universal grammar that underlies all languages, the evidence mounts
that this grammar is largely conceptual, and biological in nature, based on how we perceive
and experience the world. Organizing the world into time, space, properties, motion, forces
and causality are universal and are how we construct the reality about which we
communicate.
In this regard, we must also not forget the essential role that visual input and context
play in language. The visual display of an icon such as a triangle activates many areas of
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
the brain. The recognition of a familiar object (or icon) activates knowledge, concepts, and
associations about that and similar objects – which are utilized to decode the meaning of a
string of sounds. Examples of this ‘iconic’ approach can be found in First English and
English for Success, multimedia courses which were designed for school-age children and
take advantage of what the students already know to help bootstrap the language learning
process.
From this perspective, the grammatical-semantic underpinnings of English are like the
trunk and branches of a tree. In contrast, the vocabulary and expressions are like the leaves.
There are many leaves on a tree, but without the branches they just drift to the ground.
The trunk and branches are therefore the key elements in a syllabus: the grammar and
syntax related to the concepts we need to express. And just like a tree, some branches are
offshoots of others and deal with higher levels of detail or abstraction not suitable for the
beginner. The key point here is that developing the trunk and branches is far more
important than piling on lexical items that have nowhere to go but short-term memory.
Furthermore, from our experience, it seems that the branches, when exercised, become
sticky. When specifying size or shape, for example, the brain seems conditioned to look for
lexical items that will fit onto that branch. Once there, these items have the tags necessary
for quick retrieval. This argues against the traditional use of word lists to be memorized.
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First published in ESL Magazine, 2004. www.eslmag.com (c) Modern English Publishing
Instead, lexical items should be presented so that their grammatical function and conceptual
meaning are clearly marked. Once the main branches of the tree are established,
elaboration and extension of the language to suit the specific needs of the learner, including
the building of a rich vocabulary, becomes increasingly efficient.
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References
Deacon, T.W. (1997) The Symbolic Species: The Co-evolution of Language & the Brain. NY:
WW Norton
Hebb, Donald. The Organization of Behavior Wiley, 1949.
Pinker, Steven. How the Mind Works. New York: W.W. Norton & Company,1997.
Pinker, Steven. Words and Rules: The Ingredients of Language. New York: Basic Books, 1999.
Pinker, Steven (1994) How could a child use verb syntax to learn verb semantics? Lingua, 92
Pinker, S. (1984) Language Learnability and Language Development. Cambridge, MA: Harvard
University Press
Restak, Richard M., M.D. (1994) The Modular Brain. Macmillan, New York
Shukla, Mohinish. “Revealing the Workings of Universal Grammar.” Journal of Bioscience 28.5
(September 2003): 535-537.
Wilkins, D. (1976) Notional Syllabuses. London: Oxford University Press.
Ulman, Michael T. “Contributions of memory circuits to language: the declarative/procedural
model” Cognition doi: 10.1016/j.cognition.2003.10.008
Lance Knowles is a pioneer in the design and use of multimedia ELT courseware. As founder and
president of DynEd International, he has developed over ten multimedia titles, which have been
approved by several Ministries of Education and have won more than 30 educational awards. He is an
internationally featured speaker at language teaching conferences. Lance can be reached at
lknowles@dyned.com
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pending publication in FEELTA/NATE Conference Proceedings © 2008
Lance Knowles
DynEd International
lknowles@dyned.com
where learning activities can take advantage of the hierarchical structure of the human brain
and the interplay between listening, speaking, memory, and the pattern-recognition logic
conceptual and phonological inputs not possible with textbooks, or even in classroom
including a rethinking of the relationship between the 4 skills, with the skills of listening and
speaking elevated to playing their key roles. It also brings into focus the realization that too
much precision and language ‘knowledge’ may work against the learning process. In fact, a
tolerance for ambiguity becomes a predictor of language learning success and guessing
becomes one of the learning skills to be encouraged in the language learning process.
issues. It has been developed to guide the development of learning materials and activities,
This presentation offers an overview and key concepts of RHR, such as Multimodal
Bootstrapping.
From the neurosciences, we know that there are several kinds of memory systems.
Episodic memory is responsible for explicit memory (event and fact learning), that is,
learning with awareness. Procedural memory is responsible for implicit memory (skill
learning), that is, learning without awareness [Restak: p 79]. Procedural memory is used
for carrying out a skill. A skill involves the activation of an automatic sequence of actions
that have been acquired through repetition and/or practice over a suitable period of time.
automatic subroutines. RHR assumes that unconscious neural routines – not knowledge
about a language – do the heavy work of breaking down, chunking, and reassembling
language for comprehension or oral expression. These neural routines involve pattern
recognition, and follow the learning sequence: (1) familiarization (2) recognition (3)
accomplished through the multi-modal input of language models that follow a learning path
that makes efficient use of Long Term (LT) memory. Language input and language practice
Multimodal Input
Also from the neural sciences we are learning about the nature of brain plasticity, the
kinds of changes in the brain that occur when learning takes place. We know that
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connections, which is the stuff of new memories, especially procedural memories. As the
famous neuroscientist, Donald Hebb said: Neurons that fire together, wire together. This is
the basis for Hebbian learning: that repeated excitations of a sequence of neurons modifies
the synaptic connections between those neurons.[Hebb: pg 62] As a result, RHR stresses
the importance of multimodal practice: listening, seeing, speaking, acting, and processing
information.
conceptual, and other systems within the brain – something that well-designed multimedia
exercises can provide – unlike textbooks, which are page-based, non-temporal, and require
flowing upward and downward within the brain. Figure 1 is an oversimplified diagram that
shows how various processors in the brain communicate with each other and the working
memory.
Long-Term Memories
Working Memory
Figure 1
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processors in ways not previously possible. These processors work in parallel and interact
with the working memory and long-term (LT) memory to piece together and interpret
language and sensory input. A well-designed multimedia program optimizes this process,
both in the presentation of language models and in the interactive exercises that support
them. In particular, long term (LT) memory, visual information, and conceptual processors
The process begins by presenting visual inputs arranged so that the general meaning
can be inferred without any language or auditory input. This takes advantage of the brain’s
and extrapolates, fills in, or infers the rest. RHR takes Figure 2
With well-designed multimedia exercises, we can develop the oral skills, step by
step, taking advantage of how brain systems work together, how memories are formed, and
helping the learner facilitate the learning process by using what is known to fill in gaps and
discover rules and patterns that lead to more efficient processing, which is the key to oral
During practice sessions, students are coached to listen multiple times to a language
model in context and supported by synchronized, visual input of an iconic nature, such as
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relationships. These kinds of visuals help learners to infer the meaning of an utterance, or a
series of utterances, especially if they are animated or brought into focus so that the visual
and auditory inputs are appropriately synchronized. With each passing sentence or question,
the underlying language patterns and gaps are perceived, with or without conscious
awareness of the patterns themselves. As this process is repeated over several days, the
To accomplish this, the language models must be carefully arranged to help learners
to discover the underlying language framework and resolve ambiguities before they lead to
frustration. Learners can generally guess the meaning by using their knowledge of the world
and the conceptual logic that is wired into our brains. This guessing process, followed by the
elimination of wrong choices, appears to be a much faster way to learn than trying to learn
tiny cortical columns in the brain’s neocortex, each one of which processes a specific type of
sensory input. When groups of these columns are switched on repeatedly, they wire
together to form a networked assembly that can be instantly activated as a whole, thereby
increasing the speed with which language input can be processed and chunked. RHR
predicts that appropriate multi-modal practice activities accelerate this wiring process.
When developing the oral skills, RHR follows the “4-skills path” [Knowles 2004].
Listening comes first, supported by visual, conceptual, and LT memory inputs. Oral
repetition follows, with the aim of developing the skill to organize language into phrases, or
chunks. This is done by having the student focus on parts of each sentence until the parts
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can be grouped together and repeated as a whole. For example, “The person on the left is a
woman” may be broken into three units at first: (1) The person (2) on the left (3) is a
student can do this, over a period of several days, the student will be able to process the
During the above activity, RHR suppresses any text support, especially for older
learners and false beginners. The use of text can interfere with the listening process and
reduces the temporal tension that activates the pattern recognition logic of the brain.
Temporal tension, provided that it’s the right amount, helps to develop the chunking skill.
Another disadvantage of text is that it often causes graphical interference – where the
learner’s previous phonetic model of the text distorts what is actually heard.
Once students are able to listen to and repeat the entire sentence – with confidence
and relative fluency – they can begin to look at the text for confirmation. This provides
another form of repetition, and additional orthographic input, which reinforces the memory.
Beyond this, writing exercises can provide yet another opportunity for practice, input and
extension.
advanced level are surprised by their inability to process language without text support.
Their oral fluency level is much lower. Such students have never developed the
automaticity necessary to chunk language. This explains their lack of confidence and
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limited oral fluency. In RHR, chunking ability is proportional to fluency, and chunking is a
In RHR, listening and speaking are the primary language skills and should always
come first in the skill acquisition process. Though learners and teachers may find the use of
text a useful and comfortable support, this comfort comes at a high cost because it
RHR predicts that reversing the order of skills – which is the common practice –
delays the language acquisition process. As argued above, relying on text support short-
circuits the process of developing the gap-filling, pattern recognition circuits necessary for
oral skills to develop quickly. Therefore, students who are uncomfortable or unable to
practice without text support should be given lower level material to work with, and coached
temporal, not spatial. Unlike text, which is static and visible, speech input flows quickly
through the brain. Language processing must be done quickly and the input must be held in
memory lasts between one and five seconds and can hold from four to seven “chunks.
(Short-term memory is measured in chunks rather than sounds because each item can be a
label that points to a much bigger information structure in long-term memory, such as the
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temporal tension, which can engage and motivate the learner – if done in short, frequent
sessions. However, too much tension can lead to frustration, so it is essential to place
learners into a learning sequence where the length and complexity of the target language is
appropriate. Hence a good placement test, monitoring, and frequent testing are important.
These only have utility, however, if they can assess the chunking skill of the learner. An
so that the key patterns are in abundance and appropriately sequenced. Without this
preparation, RHR cannot work, or will be severely limited. The patterns must be there to be
recognized and acquired. Without that, the language input becomes noise to the brain, not
Conceptual Sequencing
In RHR, language chunks are built around concepts – which express elements of
information – or language functions – which signal the type of speech act (e.g. request,
suggestion) being expressed. Examples of concepts include: point of time (after arriving,
when it started), frequency (several times a week, sometimes), and events (the car went off
Teaching discrete words is avoided. Instead, lexical items are presented in phrases,
such as ‘a book’, ‘a red book’, ‘a green book’ ‘open the red book’, etc. Presenting
vocabulary in this way – without text support at first – facilitates conceptual chunking while
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Processing a single word or number is a relatively shallow process. It’s fast and can
easily be remembered for a short time. However, research suggests that as the level of
processing deepens, more neural linkages and associations facilitate long-term learning
[Craik 1975]. Abstracting and generalizing are natural processes that are conceptually based
and provide a means for storing information and consolidating memories. Routines,
templates, and conceptual ‘patterns’ seem to be the building blocks of thought and language.
Many of the most common words work as indices, or switches, to concepts or sets of
concepts. These marker words switch on various concept areas. The preposition ‘at’ for
example signals location in time or space. Such marker words head a phrase that can be
chunked around a concept. The brain anticipates that some location in time or space is
forthcoming: ‛at her house’ or ‛at the end of the performance.’ Similarly, the word ‛for’
activates a set of conceptual areas, including duration (for a few minutes) and purpose (for
her school). Depending on what words actually follow (e.g. few minutes), the alternative
These examples also indicate how the meaning of a word depends on the words and
context around it, which is another reason why RHR rejects word lists. When acquiring a
new language, the goal is to facilitate the recognition of patterns, not discrete lexical items.
The hierarchical structure of memories and concepts is a key feature in RHR. RHR
suggests that the optimum learning sequence moves from basic concepts such as object and
event to complex concepts where many concepts are embedded within other concepts, such
as “while he was driving home”, which expresses duration but which has other concepts
embedded within it (process, direction, etc.). Optimum learning sequences should resonate
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with how memories are associated in the brain and how concepts are organized in our
environment.
Iconic Presentation
input. Icons are visual objects that alone or in combination with other icons communicate
information independent of language input. RHR uses icons to provide visual cues that
work to activate LT memories and associations. This process stimulates the brain to guess
meaning which can then be used to fill-in language gaps and identify language patterns.
or actions, and charts. For an icon to work, it must connect to the long-term memory of the
learner so that it activates a set of concepts in memory. Shown a triangle, for example, the
brain immediately activates a set of attributes associated with a triangle. If we now say “A
triangle has 3 x,” then one anticipates that x means either side or angle. This is because the
attributes of a triangle are inherited in the target language. If the next visual input shows one
or more sides highlighted, then the meaning ‘angle’ is eliminated in favor of side. There is
Multimedia computers facilitate the use of icons. Animation and the sequential
presentation of iconic visuals cannot be done in a textbook, but is easily done in brain-based
programs like those developed at DynEd [www.dyned.com] where we specialize in this type
effective mental trigger or mnemonic device. In contrast, the presentation of too much
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knowledge is systematically used to aid the acquisition process. Steven Pinker used the term
‘bootstrapping’ when he hypothesized how children use meaning to acquire language syntax
academic and professional subject matter that can be drawn on to facilitate inductive
learning. As a result, learning can be more efficient and motivating, because the brain is
An interesting example of how this has been applied is a course for airline pilots:
Aviation English [Knowles, 2007]. In situations where an airplane is about to land and the
wind suddenly shifts, we can predict and use the knowledge and experience of pilots to
anticipate what course of action to consider. This knowledge and experience is language
independent. Therefore, a Chinese pilot learning to speak English will use this knowledge
and experience to fill in the language gaps and ‘bootstrap’ the learning process. However,
this can only happen if the language input is designed with this in mind, and with the
In other words, a student can use knowledge of math and science to learn English;
because this knowledge is language independent. If I show you two parallel lines and say
“These two lines never X”, you know that X means intersect or cross. An example of this
approach is seen in the DynEd course, English for Success [Knowles 2004]. This course
uses the knowledge of school subjects such as math, science and geography to help
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In relation to the classroom, RHR supports the notion that the most efficient
In the RHR blended model, both computers and the classroom have roles to play.
The strengths and the limitations of each are recognized. Language models are introduced
and practiced through multimedia-based listening and speaking activities. This is followed
up, personalized and extended through classroom activities, and then extended again through
paper-based reading and writing exercises in an expanding spiral. Learners are active, not
passive, and work at an optimal language level which is adjusted and monitored by the
software.
manifold, particularly in the total amount of productive time on task. If coached properly,
the number of learning encounters per session is significantly higher than in a classroom-
accommodating the needs and lives of learners in a social context. Through communication
activities such as oral presentations, pair work, role plays, and discussions, learners extend
and personalize the language previously presented and practiced in their multimedia
sessions. And in the best case, the teacher guides and facilitates these activities, with very
little lecturing.
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In this skills-based approach, multimedia practice activities form the core of the
learning process and provide the conceptual framework for communication activities. The
teacher is in overall control, not only in the classroom, but in setting and monitoring the
learning paths for the students, who now rely on practice and acquired skills rather than
memorization.
Conclusion
RHR makes predictions that can be tested – under the right conditions and with an
awareness of the large number of variables that affect language acquisition, including the
teacher and testing instruments, both of which have built-in biases. Some of these
predictions are:
1. Delaying text and following the “4-Skills Path” accelerates fluency development.
2. Frequent speaking practice which focuses on chunks of increasing length and
conceptual complexity without text support results in accelerated fluency.
3. Vocabulary is best taught in phrases rather than in isolation. Word lists should be
avoided.
4. Oral fluency facilities reading and writing skills.
RHR offers a new and practical approach to language acquisition and materials
design. Brain-based CALL (BB-CALL) materials used in a blend with classroom activities
take advantage of this approach, and are now being used by several million students around
expected and systematically utilized. Now that computers are available and connected,
opportunities for rethinking language teaching principles abound, with plenty of data
available to test assumptions. And the insights from neuroscience should be a part of every
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“Human children appear preadapted to guess the rules of syntax correctly, precisely because
languages evolve so as to embody in their syntax the most frequently guessed patterns. The brain has co-
evolved with respect to language, but languages have done most of the adapting.” [Deacon 1997: p122]
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Executive Summary
DynEd was founded in 1987 by the former director of the Language Institute of Japan
(LIOJ), Lance Knowles, and a team of engineers. DynEd created the world’s first
interactive multimedia language learning CD-ROM in 1988 and received a U.S. patent for
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The learning theory behind the design of its core courses, Recursive Hierarchical
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DynEd has also developed an award-winning administrative software system that monitors
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In recognition of its quality, DynEd products have received numerous awards and been
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However, the most important testament to DynEd’s quality has been the test of time,
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