SECURITY QUESTIONNAIRE - NBP CHEST/SUB-CHEST BRANCHES

Sr. Question Answer

1. General/Overall Points
a. Does an independent Security Department exist in the National Bank of
Pakistan, Head Office and their respective branches having Chest/Sub- No
Chests ?

b. What is the Security Organogram? Nil

c. Does a written SOP exist for security of Chest/Sub-Chest ? Nil
d. What are the salient of this SOP ? Are the responsibilities of Head Office
and Branch clearly given ? Nil

e. How many departments/security organizations are involved in the

provision of security to National Bank of Pakistan Chest/Sub-Chest Police
Branches ? e.g. Police, Rangers, Army ?

f. Are regular rehearsals/exercises being carried out to assess efficacy of

security mechanism? What is their frequency interval? No

g. What are the Lessons learnt of these exercises? How are remedial actions
being implemented? Nil

h. What all type of personnel are entrusted with security duties? E.g., NBP
own Guards, Police Guards, and / or Private (outsourced) Guards. Police Guards

i. What is their combination/ratio? 100% Police

j. Does clear demarcation of duties/responsibilities exist between these
security staff. No

k. Does each NBP Chest/Sub-Chest Branch have a dedicated Security

Officer? No

l. Are his duties clearly chalked down? No

m. Has any security breach of NBP Chest/Sub-Chest occurred in the Past? No
n. Is the National Treasure being kept clearly separated in the Chest/Sub-
Chest? Yes

o. Who all have authorized access to NBP Chest/Sub-Chest? Does any

authority / permission/procedure exist in this regard for approval of Yes
access to NBP Chest/Sub-Chest?

p. What is the Procedure/standard/pre-requisite for giving access to certain Prior

staff to have access to NBP Chest/Sub-Chest? authorization
from Controlling
office
q. What is the security clearance procedure for staff who have access to NBP
Chest/Sub-Chest ? Yes

r. How frequently these staff members having access to NBP Chest/Sub- On need basis

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 Chest are changed/transferred?

s. Does a procedure of regular reconciliation exist between SBP and NBP for
periodic verification of national treasure being kept in the NBP Nil
Chest/Sub-Chests?

t. What is the frequency of these periodic reconciliation verifications? Nil

2. Branch Site/Chest Area
a. Are the NBP Chest/Sub-Chest branches located clear of other buildings
structures on all six sides or these are co-located with some other No
commercial/public entities ?

b. Are the passages/access to NBP Chest/Sub-Chest branches exclusive or

common with other users? Exclusive

c. Is a security command and control center/room available in the NBP

Chest/Sub-Chest Branches ? What are the manning strength and No
timings ?

d. What is the strength of security personnel during working hours, after

working hours and on holidays in the NBP Chest/Sub-Chest branches ? 05

e. Are there some staff members who reside in the branch ? If yes how
many ? No

f. Are their living quarters separated from the main office building ? Nil
g. What is the plan to secure the Bank/Branch? Nil
h. Do you have adequate plan and training to cope with robbery and
burglary in the Bank? No

i. What is the strength of Police guards along with state of weapons inside /
outside the Bank? 05

j. Is there any shortage of police guard or any station vacant/ unoccupied

due to:-
 Non provisioning/shortage of manpower;
 Leave Nil
 Short Leave
 Deployment/ Out duty
 Medical emergency
k. What is the deployment of Police guards around the chest/sub-chest? Nil
l. Has verification of police personnel been carried out for posting at
sensitive place? Yes

m. Are the police individual alert, ready and trained to react to any
untoward situation? Yes

n. Is briefing of all police guards before posting at duty station being carried
out? Yes

o. What is the method of communication with each security individual Nil

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 inside / outside the Bank?

p. How will they communicate in an emergency with your HQ for help and
what is alternative communication? Nil

q. Is proper handing/ taking over between guards and shifts being ensured? Yes
r. Are all individuals physically and mentally fit to perform their duties in a
befitting manner? Yes

s. What is the weapon and ammunition state? Good

t. Is it confirmed that duty stations are manned with operational weapons
with safety lever on safe position? Yes

u. Do the security staff carry out round of entire bank to observe any
abnormality? Yes

v. On job training of newly posted police guards at Bank being conducted? Yes
w. Any incident of accidental firing occurred during duty? What was the
disposal? Nil

x. What is the security of Bank at night? Presence of

police guards
y. How does the bank coordinate with local police of the area? Telephonic
conversation
z. Do all security/police personnel enjoy good working relationship with
bank management? Yes

aa. Has the branch informed any loop holes in the security to the higher
management well in advance? Yes

bb. Whether the branch exists at a location where LEAs/Fire Brigade/1122

have easy access with minimum loss of time? Yes

cc. Is the branch secured through parameter walls strengthened with the
razor-cut barbed wire? No

dd. Is the branch secured through in-house fire fighting arrangements? At

chest/vault, being the most sensitive area, whether the access to Yes
employees is denied without authorization of the Manager?

ee. Is the chest being guarded 24 hours with armed policemen/bank guards? Yes
ff. Are the employees being issued with the cards by Manager (operations)
after receiving official request and they pass through the walkthrough
gate/ checked with the help of metal detectors and other security Yes
protocols?

gg. Whether entry to Chest is restricted to authorized persons only? Yes

hh. Are the Duty Officers having regular rounds of this area to ensure the
vigilance in close coordination and on the pattern similar to SBP BSC No
security protocol?

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ii. Whether all access, entry/exit points of the Chest are covered by CCTV
surveillance and have biometric access control or high quality RFID Yes
readers.

jj. Are the visitors entering the Chest in possession of original CNIC and
recorded in Visitors Management System (VMS) database? Yes

kk. Whether the visitors being asked to deposit their cell phones at the
visitor’s desk against coupons at the entrance of the Chest/Branch? No

ll. Are the visitors being informed about bank visitor’s policy while
coordinating appointments by NBP? Yes

3. Main Entry Gates

a. Is the bank opened and closed in the presence of Police In charge and
entry made in the register? Yes

b. What is the SOP to check the entry of employee / visitor in the Bank? Employee card
c. Has all entries been recorded in the register? Yes
d. What is method for equipment/mail entry into the Bank? Walk through
gate
e. What is the SOP for remittance coming in / going out? In the presence
of Sec.Guards
f. Are measures adequate to thwart any threat of destruction, sabotage,
killing of persons or kidnapping etc? Yes

g. Whether a separate entrance exists for the general public? Yes

h. Whether proper access control security procedures deployed inside
premises? Yes

i. Is the General public visiting Banking halls for routine businesses allowed
to have access to the Chest area? No

j. Are the Main Gates of the Branch strong enough to withstand the impact
of medium size High Explosive blast? No

k. Are the Main Gates of the Branch supported by steel barriers and
hydraulic road blockers /bollards and UVI monitors for under vehicle No
inspection?
l. Whether a separate wicket gate exists for entry of employees/workers? No
m. Does the Main entrance have zigzagged heavy cement block/Jersey
barriers or dragon teeth to deny direct/ straight/forced entry to any No
vehicle?

n. Whether Observation Posts exist for the police guards at the entry/ exit
gates equipped with radio handset and telephone communication with No
the Duty/ Control Room?
o. Whether a system exists for opening of gates on written permission of
Manager for transportation of remittances/ stores as and when Yes
applicable?
p. Are the vehicles being searched thoroughly at the entry gates? Nil

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4. Control Room/CCTV Surveillance
a. Whether a Control Room, suitably equipped with video management
system and video analytics to cover approaches to entry/ exit points, Yes
pathways, banking halls, corridors and perimeter boundary exist?

b. Whether the Control Room exists at suitable safe location from where all
activities within the branch are centrally monitored. Yes

c. Whether arrangements for round the clock monitoring of CCTV

surveillance backed up by hourly rounds of Duty Officer exist? No

d. Is CCTV recording of all security cameras being maintained in the

secondary control room for 90 days in case of Chest Area? Yes

e. What is the communication set up ? Landline

5. Display of ID Cards
a. Whether employees display their original digital cards issued by the
Bank? Yes

b. Are the parcels, shoppers, and hand bags being checked/ searched
through Yes

c. X-Ray baggage scanner and/or manually? Manually

d. Whether traveling bags/ suitcases or heavy baggage are allowed or not Not allowed
6. Contractor’s Daily Wage Laborers
a. Are the private workers undertaking works inside chest, verified by
police Special Branch? Nil

b. Whether the contractor is in possession of authority letter of the

requisitioning department concerned. Nil

c. Are the workers being physically checked before allowing them entry and
in possession of valid original CINC? Nil