Emerging Neuroscience of Social Media
Emerging Neuroscience of Social Media
Emerging Neuroscience of Social Media
To encourage research in this domain, here we propose a framework for using social media to
study social cognitive processes and the neural systems that support them. First, we review the 1
Department of Education and
social motives that drive humans to use social media, and propose neural systems associated Psychology, Freie Universität, Berlin,
with social media use. We then describe how researchers can procure and employ social media Germany
2
Department of Psychology, Princeton
data in research. Finally, we conclude by discussing important avenues of future research, as
University, Princeton, NJ, USA
well as privacy and ethical considerations in conducting research with social media data.
Trends in Cognitive Sciences, December 2015, Vol. 19, No. 12 http://dx.doi.org/10.1016/j.tics.2015.09.004 771
© 2015 Elsevier Ltd. All rights reserved.
Box 1. What are Social Media?
Social media come in many forms. Broadly defined, they allow for the formation of online communities by enabling people
to share information, ideas or opinions, messages, and videos [85].
The prototypical form of social media is the social network. As of 2015, there were over 200 different social networks
functioning worldwidevi. Social network platforms are web-based services that allow individuals to: (i) construct a public
or semipublic profile; (ii) build a list of other users with whom they share a connection; and (iii) view their list of connections
and those made by others within the system [86]. Information included on a profile varies by social network, but usually
includes a picture of the user and a user name, as well as information about demographics and personality, such
as gender, dates of birth, education, employment, and interests. Facebook is currently the most widely used online
social network, with 1.5 billion regular usersi,ii. Other social networks focus on specific uses, such as LinkedIn with a
career focus, Twitter with a microblogging focus, and Instagram with a photo-sharing focus.
Other major categories of social media include media sharing, social news, and collaborative content. Media sharing
platforms, such as YouTube and Flickr, provide people with an arena to share media such as videos or pictures. This
category often overlaps with social networks, because media-sharing platforms sometimes allow for profiles, comments,
or feedback on posted content. For example, Instagram has been categorized as both a social network focused on
photo sharing, as well as a media-sharing platform. Social news platforms, such as Reddit and Digg, provide people with
an arena to share and discuss news. Typically, news that receives many positive votes is featured more prominently on
these sites. Finally, collaborative content platforms, such as Wikipedia, provide people with an arena to collectively
contribute to content on a public website. Users can generate, edit, and delete content, but often do not interact as
socially as in other platforms.
‘friend’ co-workers or Instagram allowed us to ‘like’ their posts. Social media merely capitalize
on pre-existing social drives [11].
People are driven to connect with others and manage their reputation, and likely derive
significant adaptive advantages from doing so. Indeed, finding ways to fulfill our need to belong
to a social group may be as important to our survival as fulfilling our basic biological needs, such
as obtaining food and sex [12]. Living as part of an interconnected group enhances reproductive
success by providing access to potential mates, and enhances physical survival by providing
increased safety from potential predators, as well as providing access to the fruits of communal
agriculture and cooperative hunting efforts [13]. Managing one's reputation within a group
enhances survival rates by helping to sustain successful social connections [14–17]. Groups
increase the potential to not only survive, but also thrive [18]; strong social bonds enhance
psychological wellbeing and protect individuals from feelings of loneliness and depression [19].
Social media provide a platform for people to satisfy these fundamental social drives. Specifi-
cally, social media allow us to connect with others and groom our reputation via at least five
key behaviors (Figure 1): (i) users broadcast information (e.g., text, pictures, links, videos, etc.).
Users can share information that is personal (e.g., vacation photos) [20], or they can propagate
information that is not self-referential in nature (e.g., posting an article about top vacation spots);
and (ii) users receive feedback on broadcasted information. For example, a user might have
pictures of a vacation that she would like to share with others. The user uploads pictures to
social media and then other users provide feedback by commenting on the pictures and/or
providing a signal of approval (e.g., a ‘like’ or ‘favorite’, depending on the social media platform).
This reciprocity works in the opposite direction as well: (iii) users observe information broadcast
by others; and (iv) users provide feedback on others’ posts. For example, a user might see
a picture of a friend's vacation, ‘like’ the picture on Facebook, and then comment on how
much fun the vacation looked. Feedback is usually visible to the user's network or, in some
cases, the public. In either case, (v) users engage in social comparison, by contrasting their own
broadcasts and feedback to others’ [21], such as the number of likes received. This social
comparison is not limited to posts and feedback; descriptive information in a user's profile may
also be used for social comparison, such as online social network size, relationship status, and
age, for example.
Receive 3 Provide
feedback feedback
2 4
Broadcast Compare
1 5
Figure 1. Five Key Social Media Behaviors. Social media users can: (1) broadcast information; (2) receive feedback on
this information; (3) observe the broadcasts of others; (4) provide feedback on the broadcasts of others; and (5) compare
themselves with others.
With these key behaviors in mind, we can now propose several neural systems involved in social
media use.
Mentalizing Network
Using social media requires us to think about the mental states and motivations of other users: to
mentalize [11,22]. For example, before and after a social media user broadcasts information, she
PCC
IFG DMPFC VS
TPJ
MPFC
VTA VMPFC
ATP
Figure 2. Proposed Brain Networks Involved in Social Media Use. Extensive neuroimaging research into social
cognition with offline paradigms has revealed several key brain networks that may be involved in social media use. (i) The
mentalizing network (brain regions in blue): dorsomedial prefrontal cortex (DMPFC), temporoparietal junction (TPJ), anterior
temporal lobe (ATL), inferior frontal gyrus (IFG), and the posterior cingulate cortex/precuneus (PCC); (ii) the self-referential
cognition network (brain regions in red): medial prefrontal cortex (MPFC) and PCC; and (iii) the reward network (brain regions
in green): ventromedial prefrontal cortex (VMPFC), ventral striatum (VS), and ventral tegmental area (VTA). Adapted and
reproduced, with permission, from [87,88].
Neuroimaging studies of offline social behaviors have demonstrated that thinking about others’
thoughts, feelings, and intentions reliably recruits a network of brain regions, including the
dorsomedial prefrontal cortex (DMPFC), bilateral temporoparietal junction (TPJ), anterior tem-
poral lobes (ATL), inferior frontal gyri (IFG), and posterior cingulate cortex/precuneus (PCC)
[23–25]. Recent studies have directly linked activity in these regions to sharing information
[26,27] and receiving other's shared information [28]. These regions, implicated in offline
information sharing and receipt, as well as in mentalizing more broadly, likely also help us to
process the social thoughts and behaviors elicited by social media.
Reward Network
Social media provide users with a consistent supply of social rewards, with each and every
suggestion of social connection or reputation enhancement. For example, Facebook users can
receive positive feedback in the form of a ‘like,’ or social connections in the form of a ‘friend’
request. Even minimalistic cues of social success such as these may activate our brain's
reward system, and keep us coming back to Facebook for more.
Social rewards activate a network of brain regions including the ventromedial prefrontal
cortex (VMPFC), ventral striatum, and ventral tegmental area [32,33]. Neuroimaging research
of offline social behaviors has already implicated this network in each of the five key behaviors
outlined above. For example, sharing of information with others activates the VMPFC and
ventral striatum [31], as does receiving positive social feedback (e.g., getting cues that others
understand you [34], agree with you [35–37], like you [38], or think highly of you [5,39,40]).
Providing others with these same social rewards (e.g., giving a ‘like’ on Facebook), may be
akin to other types of prosocial behavior, which also activate the reward system (e.g.,
donating to charity) [41,42]. Reading others’ posts may likewise elicit reward activity,
because receiving information elicits curiosity [43], a feeling associated with activity in the
ventral striatum [44]. Finally, the ventral striatum may underlie social comparison, with
research showing that activity in this region reflects the comparison between one's own
obtained reward and another person's, rather than the absolute level of one's own reward
[45,46]. These regions, implicated in offline information sharing and receipt, giving and
receiving feedback, and reward processing more broadly, likely also process the rewards
endowed by social media.
Research into the neural underpinnings of social cognitive processes provides scaffolding for our
understanding of processes involved in social media use. Future neuroscientific research with
social media should shed light on the actual neurocognitive processes involved. To the extent
that online social behaviors mirror those in the offline social world, we can harness this
knowledge to expand extant social cognitive research in the context of new media.
Why should researchers endeavor to use these types of online behavior as a proxy for similar
offline behaviors? Social media metrics provide important advantages over other types of social
behavior metrics. First and foremost, social media data provide externally valid measures of
people's real-world behavior, while they are actually interacting with others. These data are not
collected during experimental sessions, and are thus less susceptible to demand characteristics
[50]. Social media data can bypass self-report, which is notably susceptible to errors in recall
or self-presentation biases. These data are not completely immune to biases; however, they still
reflect actions people have actually taken in the world and, thus, provide meaningful insight into
people's real, rather than hypothetical, social behaviors [51,52]. As such, these data provide
researchers with a tool to assess the real-world implications for any targeted social cognitive
process under investigation. Second, these data can be simpler to procure than offline social
behaviors (Box 2). Real-time, continuous measures of social behavior used to be available only
Researchers can more directly assess participants’ online behavior by accessing their social media profiles as another
user would and cataloguing visible behaviors. If participants’ behavior is private or restricted to their social network,
researchers can ask participants to add researcher profiles to their network. This approach is more accurate than self-
report. Because it is time consuming, however, this may render it unfeasible for large-scale studies. Furthermore, many
behaviors may not be visible to researchers simply observing the profile of the study participants.
Researchers can obtain a wider range of participants’ accurate social media data by downloading them directly from the
social media platform. This can be accomplished with API. For example, through Facebook's Graph APIvii, researchers
can access user data, such as ‘likes,’ posts, and profile information [82]. On the Facebook platform, study participants
need to give researchers permission to access their data by entering their email address and Facebook password. An API
is also available for the Twitter platformviii, through which researchers can access data such as tweets from specific users,
tweets from all users on a specific topic, connections between users, and so on. Twitter API users have limited access to
historical tweets, and can only access a subset of ongoing tweet activity. Some companies offer broader access to
Twitter (e.g., Topsy). Overall, after an initial time investment to establish data access through the API, researchers can use
direct download methods to obtain a high volume of specific, time-stamped, quantifiable data created on social media.
Social media data open new doors for researchers interested in linking externally valid social
behaviors to brain structure and function. Researchers can draw from content generated in
the world of social media; for example, there are many online behaviors that neuroscientists
can employ as a proxy for offline social behaviors, or personally relevant variables that can be
extracted, including the following: (i) broadcasts: social media users broadcast their life and
receive broadcasts about real-world events through social media. This behavior, assessed as
the quantity and content of a user's posts or profile information, can be used as a proxy
measure of the content of an individual's offline thoughts or disclosures. For example, one
can assess an individual's tendency to self-disclose as the frequency of ‘I’ statements in
posts, or as the ratio of self-referential to non-self-referential, or informational posts [29].
Further, a user's broadcasts can also be analyzed to measure that individual's emotional
states [54]. Comparing user broadcasts can be used to measure social conformity, by
examining attitude changes in broadcasts after exposure to friends’ broadcasts. Finally,
studies can employ these text and image broadcasts as subject-specific, personally relevant
stimuli; (ii) providing positive feedback: this behavior, measured with likes or positive com-
ments, can be used as a surrogate for offline prosocial behavior; (iii) curiosity: this motivational
construct, assessed via the amount of scrolling through news feeds, clicks on content, or
time spent on social media, can be used as a representation of offline curiosity; (iv) personality
traits: these psychological constructs, which can be predicted from a user's digital footprint
on social media [55,56], can be used as a surrogate for survey assessment of personality.
Currently, one's digital footprint has been used to predict only the ‘big five’ traits, but with
time, neuroscientists will have opportunities to assess more and varied personality traits [57];
(v) social network shape: the location of an individual within their social network (e.g., central
hub or isolated outsider) can be ascertained by analyzing their online social group [58], and
this measure can be used as a proxy for their offline social interactions [59]. The type
of connections between two individuals (e.g., close friends versus distant acquaintances)
can be quantified with social network metrics, and employed as subject-specific social
manipulations.
Neuroscientists have only just begun to leverage this approach to gain a deeper understanding
of human social cognition and neural functioning. For example, two studies examined the
relation between online social network size and gray matter density [4,7]. Replicating previous
research with real-world social networks [60], the authors found that individuals with larger online
social networks had larger amygdalae than individuals with smaller social networks. Another
recent study capitalized on the fact that reputation management drives social media use [10] by
examining the relationship between intensity of online social media use and neural processing
of offline gains in reputation [5]. Results showed that the response of the nucleus accumbens to
reputation enhancement predicted participants’ intensity of social media use. These findings
corroborate the importance of these structures to the maintenance of social networks and
extend our knowledge of the factors that motivate social behaviors, respectively. More impor-
tantly, they establish the viability of using metrics generated by social media use for the study
of social neurocognitive processes.
To begin with, when people communicate face to face, they must abide by social norms [62]. For
example, people take turns in normal conversations, allowing everyone a chance to speak
in similar doses and waiting one's turn to reciprocate. By contrast, contact on social media is
often unidirectional, rather than reciprocal. That is, online users have limitless opportunities
for one-sided conversation, taking turn after turn for themselves.
In real-world, face-to-face communication, people generally know the person they are speaking to, or can visually identify
the person. People communicate verbally, to friends or members of the public, with no restrictions on length of
discussion. This communication is restricted to a local environment and is usually not recorded. Online social behaviors
vary widely with regard to these environmental features (Table I). Researchers can use these features to assess both
how representative social media data might be of offline social behavior and how environmental factors constrain
or enable human social behaviors.
a
This table contains several social media platforms and the environmental features that determine how users interact on the
sites. We list only primary functions for ease of description and to highlight potential avenues for researchers. N/A, not
applicable.
Social media also enable people to interact with others separated by immense spatial, temporal,
and social distance [61,63]. More so than with telegraphs, telephones, and same-day mail
services, we are becoming less and less constrained by spatial or social proximity; people can
talk with a close friend or neighbor next door just as easily as they can have anonymous
conversations with strangers on the other side of the world. Online contact is also more likely to
be socially transient: in the real world, we may only minimally interact with a store clerk, but the
likelihood that we will see that person again is high. By contrast, on social media, we may interact
with someone only once and not know if or when we will interact with that person again. Online
interactions are often also temporally intransient, recorded in databases in perpetuity, whereas
face-to-face interactions often go unrecorded. Finally, online social interactions are often
temporally extended, allowing for breaks in communication. Online, a person does not have
to respond to anything right away; they can wait a minute, an hour, a day, or much longer, and
still be in line with online social norms. Face-to-face communication does not afford this luxury;
during face-to-face conversation, a person who waits in silence for even one minute would be
considered socially awkward.
No longer constrained by spatial, social, and temporal distance, social media allows people to
interact with audiences that are essentially limitless in size. We can just as easily share
information with hundreds of Facebook friends, or Twitter followers, from the comfort of our
own smartphone, as we can chat face-to-face with our nearest friends, one or two at a time. At
the same time, because of the distance and current limitations of technology, people are likely to
miss out on a rich array of social cues that define close interactions: seeing microexpressions,
feeling physical contact, hearing subtleties of intonations [63,64]. Social media may allow for
communication that can be more far-reaching and impactful than ever before, but it also
consent from one participant may allow researchers to download data created by other users Do interactions on social media provide
who have not provided consent to their data (see discussion of the API in Box 2). If a consenting individuals with a meaningful source of
participant posts a picture on Facebook and a friend comments on it, researchers may be able social connection, or do they merely
to download the identity of the friend and the content of the comment, potentially breaching the provide surface cues of social connec-
tion without the same long-term, sub-
friend's privacy. A good rule of thumb in this circumstance is to adhere to the privacy and ethical stantive benefits we derive from face-
guidelines developed for offline psychological research with human subjects when proceeding to-face interaction? Is social media use
with social media data collection [81]. For a full review of these issues, see [81,82]. adaptive or maladaptive?
Neuroscience research has only just begun to employ social media for garnering insights about
humanity's social prowess and the neural systems that support it. These abundant new social
media data allow researchers to ask new questions about human sociality, and to get new
answers to old questions (see Outstanding Questions). If the same key neural systems engaged
by the offline social world are also engaged by the online social world, the online social world
provides a promising environment within which to study social behaviors. Occasions where the
online social world diverges from the real world also hold immense promise. To capture the
Social media provide researchers with a powerful new tool. We hope to encourage researchers
to harness these social media data for insight into our sociality, as well as the neural processes
supporting our social motives and behaviors, and build on the small handful of current endeavors
in this domain.
Acknowledgments
We would like to thank Brent Hughes, Emma Templeton, and Adrian Ward for comments on previous versions of this
manuscript. Funding was provided by the German Research Foundation (DFG) to H.R.H.
Resources
i
http://newsroom.fb.com/company-info/
ii
www.pewinternet.org/2015/01/09/social-media-update-2014/
iii
www.pewinternet.org/fact-sheets/social-networking-fact-sheet/
iv
www.pewinternet.org/fact-sheets/teens-fact-sheet/
v
www.pewinternet.org/2015/04/09/teens-social-media-technology-2015/
vi
https://en.wikipedia.org/wiki/List_of_social_networking_websites
vii
https://developers.facebook.com/docs/graph-api
viii
https://dev.twitter.com/rest/public
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