Lesson 4 - Non Verbal Communication

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The key takeaways are that non-verbal communication conveys important implicit messages through facial expressions, gestures, body language, tone of voice, and physical distance. It accounts for 70-80% of overall communication.

The different types of non-verbal communication discussed are gestures, facial expressions, tone of voice, eye contact, body language, posture, and physiological changes.

Some examples of hand gestures mentioned are hand supine (palm upward to show approval), hand adverse (palm outward to show dislike), hand index (pointing finger to point out ideas), and clenched fist (to express earnestness).

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NON-VERBAL COMMUNICATION

Lesson Objectives:

At the end of the lesson, the students will be able to;

1. Define Non-Verbal Communication

2. Familiarize with the meanings of gestures in different cultures

3. Differentiate Non-Verbal and Verbal Communication

When we talk about ‘communication’, we often mean ‘what we say’: the words
that we use. However, interpersonal communication is much more than the explicit
meaning of words, and the information or message that they convey. It also includes
implicit messages, whether intentional or not, which are expressed through non-verbal
behaviours.

Non-verbal communication includes facial


expressions, the tone and pitch of the voice,
gestures displayed through body language
(kinesics) and the physical distance between the
communicators (proxemics). These non-verbal
signals can give clues and additional information
and meaning over and above spoken (verbal)
communication. Indeed, some estimates suggest
that around 70 to 80% of communication is non-
verbal.

Nonverbal communication refers to gestures, facial expressions, tone of voice, eye


contact (or lack thereof), body language, posture, and other
ways people can communicate without using language. It uses
the entire body to communicate. It can only occur when all the
parties in the conversation can see each other. It is a
continuous process. It’s not well-thought-out and is largely
involuntary, although, you can train yourself to use it more
purposefully.

Nonverbal communication happens on an unconscious level. One doesn’t really


think about it actively. It is also difficult to decode because you have to pay attention
to many factors including speaker’s body language, facial expressions, and tone.

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Three Types of Gestures

1. Emphatic Gesture
2. Descriptive Gesture
3. Suggestive Gesture

Kinds of Hand Gestures

1. Hand supine - palm upward- to show approval, plan or request.

2. Hand adverse - palm outward, away from the body to show stronger
feeling of dislike and suppressed complete rejection

3. Hand Index - first finger extended as if pointing to show or point out


an idea, a fact, a place, or a person

4. Clenched fist - to express great earnestness or intensity of feeling

There are lots of gestures that used all over the world and they vary in meaning
depending on cultures. A very positive gesture in one culture may have a completely
different meaning in other cultures.

Click here to see more about the meanings of different gestures in different
cultures: https://www.slideshare.net/meryemx/meanings-of-hand-gestures-in-
differenet-cultures

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Benefits Derived from Bodily Action and Gestures

1. They help break down stage fright.


2. They are an outlet for nervous energy.
3. They penetrate enthusiasm in the speaker.
4. They stimulate rapidity of thinking and fluency of utterance.
5. They reveal the personality of the speaker.
6. They help in understanding the message.

Using Non-Verbal Communication

 Non-verbal communication helps people to:


 Reinforce or modify what is said in words.
 Convey information about their emotional state.
 Know how people feel from their non-verbal communication.
 Define or reinforce the relationship between people.
 Provide feedback to the other person.
 Regulate the flow of communication

Types of Non-Verbal Communication

There are many different types of non-verbal communication;

Body movements (kinesics), for example, hand gestures or nodding or shaking the

head, which are often the easiest element of non-verbal communication to control;

Posture, or how you stand or sit, whether your arms are crossed, and so on;

Eye contact, where the amount of eye contact often determines the level of trust and
trustworthiness;

Para-language, or aspects of the voice apart from speech, such as pitch, tone, and
speed of speaking;

Closeness or personal space (proxemics), which determines the level of intimacy,


and which varies very much by culture;

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Facial expressions, including smiling, frowning and blinking; which are very hard to
control consciously. Interestingly, the broad facial expressions that show strong
emotions, such as fear, anger, and happiness, are the same throughout the world; and

Physiological changes, for example, you may sweat or blink more when you are
nervous, and your heart rate is also likely to increase. These are almost impossible to
control consciously and are therefore a very important indicator of mental state.

In Conclusion

Non-verbal communication is an extremely complex yet integral part of overall


communication skills. However, people are often totally unaware of their non-verbal
behaviour.

A basic awareness of non-verbal communication strategies, over and above


what is actually said can help to improve interaction with others. Knowledge of these
signs can be used to encourage people to talk about their concerns and can lead to a
greater shared understanding, which is, after all, the purpose of communication.

Reference: https://www.skillsyouneed.com/ips/nonverbal-communication.html

TASK:

1. In 3-5 sentences, define NON VERBAL communication in your own words.

2. Show the different gestures, together with their meaning, which are commonly used
in our country. Present it by means of sketch note.

2. Show the difference between VERBAL and NON VERBAL COMMUNICATION


through Venn diagram. Make it neat and attractive.

Note: Take a photo of your sketch note using “Cam Scanner”. Share all of
your outputs as a file (Word document/ PDF) to [email protected]

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