Imd World Digital Competitiveness RANKING 2020: About The Institute For Management Development (IMD)

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IMD WORLD

DIGITAL COMPETITIVENESS
RANKING 2020
Preface

We are pleased and proud to present the IMD World Digital Competitiveness Ranking (WDCR) for 2020. The
fourth edition of this ranking comes at a very challenging time for the world. Since the beginning of the year,
every aspect of our lives has been affected by the pandemic. Technology has been incorporated to address
the pandemic in different dimensions from communication to monitoring, assessing and, hopefully in the non-
distant future, finding a cure for the virus.

WDCR measures the capacity and readiness of 63 economies to adopt and explore digital technologies for
economic and social transformation. The ranking relies on three factors: Knowledge, which captures the
intangible infrastructure necessary for the learning and discovery dimensions of technology; Technology, which
quantifies the landscape of developing digital technologies; and Future Readiness, that examines the level of
preparedness of an economy to assume its digital transformation.

For most countries the responses of our survey were acquired during the first wave of COVID-19. To be clear,
the questions we ask do not refer specifically to issues related to the pandemic. Still, if technology is the most
important tool in our battle against the pandemic, some of the trends we identify have an added significance.

And the trends follow past observations. The role of knowledge generation and talent development in
combination with effective regulation and infrastructure, continue to drive digital competitiveness. Furthermore,
the flexibility and adaptability of not only enterprises but of individuals as well sustain the digital progress of
countries.

An undertaking like the IMD World Digital Competitiveness Ranking could not have been accomplished without
the support and assistance of many stakeholders. Our Partner Institutes, the IMD Alumni community and our
Panel of Experts from all the countries generously offer data and insights that are crucial for completing such
a project. We are fortunate and honored for their continuous collaboration. Yet, this year, they miraculously
managed to make us feel that it was business as usual and not a uniquely complicated and difficult environment.
The reason you have this publication in your hands now is, to a great extent, due to our stakeholders. We are
humbled and thankful!

Professor Arturo Bris Dr Christos Cabolis


Director Chief Economist & Head of Operations
IMD World Competitiveness Center IMD World Competitiveness Center

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 3
Table of Contents

The IMD World Digital Competitiveness Ranking 2020

Preface������������������������������������������������������������������������������������������������������������������������������������������������������������������3

User’s Guide to the IMD World Digital Competitiveness Ranking�����������������������������������������������������������������������14


Overall and Breakdown Digital Rankings����������������������������������������������������������������������������������������������������14
Digital Competitiveness Country Profiles����������������������������������������������������������������������������������������������������15

Trends in the World Digital Competitiveness Ranking, 2020������������������������������������������������������������������������������18

IMD World Digital Competitiveness Ranking 2020����������������������������������������������������������������������������������������������27

Methodology in a Nutshell�����������������������������������������������������������������������������������������������������������������������������������30

What is the IMD World Digital Competitiveness ranking?�����������������������������������������������������������������������������������31

The 2020 IMD World Competitiveness Rankings : Selected Breakdowns ���������������������������������������������������������32


Populations greater than 20 million������������������������������������������������������������������������������������������������������������������������������� 32
Populations less than 20 million������������������������������������������������������������������������������������������������������������������33
GDP per capita greater than $20,000���������������������������������������������������������������������������������������������������������34
GDP per capita less than $20,000��������������������������������������������������������������������������������������������������������������35
Europe- Middle East - Africa������������������������������������������������������������������������������������������������������������������������36
Asia - Pacific������������������������������������������������������������������������������������������������������������������������������������������������37
The Americas����������������������������������������������������������������������������������������������������������������������������������������������37
Knowledge���������������������������������������������������������������������������������������������������������������������������������������������������38
Technology��������������������������������������������������������������������������������������������������������������������������������������������������39
Future Readiness����������������������������������������������������������������������������������������������������������������������������������������40
Factor Rankings - 5 years overview������������������������������������������������������������������������������������������������������������42
Sub-factor Rankings������������������������������������������������������������������������������������������������������������������������������������44

Digital Competitiveness Country Profiles������������������������������������������������������������������������������������������������������������45

Appendices and Sources����������������������������������������������������������������������������������������������������������������������������������172

Notes and Sources by Criteria��������������������������������������������������������������������������������������������������������������������������174


Factor I: Knowledge����������������������������������������������������������������������������������������������������������������������������������174
Factor II: Technology���������������������������������������������������������������������������������������������������������������������������������176
Factor III: Future Readiness����������������������������������������������������������������������������������������������������������������������178

Index to Criteria�������������������������������������������������������������������������������������������������������������������������������������������������180

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World Digital Competitiveness Country Profiles

Argentina��������������������������������������������������������� 46 Lithuania�������������������������������������������������������� 110


Australia���������������������������������������������������������� 48 Luxembourg�������������������������������������������������� 112
Austria������������������������������������������������������������� 50 Malaysia�������������������������������������������������������� 114
Belgium����������������������������������������������������������� 52 Mexico����������������������������������������������������������� 116
Brazil��������������������������������������������������������������� 54 Mongolia�������������������������������������������������������� 118
Bulgaria����������������������������������������������������������� 56 Netherlands��������������������������������������������������� 120
Canada������������������������������������������������������������ 58 New Zealand������������������������������������������������� 122
Chile���������������������������������������������������������������� 60 Norway���������������������������������������������������������� 124
China��������������������������������������������������������������� 62 Peru��������������������������������������������������������������� 126
Colombia��������������������������������������������������������� 64 Philippines����������������������������������������������������� 128
Croatia������������������������������������������������������������� 66 Poland����������������������������������������������������������� 130
Cyprus������������������������������������������������������������� 68 Portugal��������������������������������������������������������� 132
Czech Republic����������������������������������������������� 70 Qatar������������������������������������������������������������� 134
Denmark���������������������������������������������������������� 72 Romania�������������������������������������������������������� 136
Estonia������������������������������������������������������������ 74 Russia����������������������������������������������������������� 138
Finland������������������������������������������������������������� 76 Saudi Arabia�������������������������������������������������� 140
France������������������������������������������������������������� 78 Singapore������������������������������������������������������ 142
Germany���������������������������������������������������������� 80 Slovak Republic��������������������������������������������� 144
Greece������������������������������������������������������������� 82 Slovenia��������������������������������������������������������� 146
Hong Kong SAR���������������������������������������������� 84 South Africa��������������������������������������������������� 148
Hungary����������������������������������������������������������� 86 Spain������������������������������������������������������������� 150
Iceland������������������������������������������������������������� 88 Sweden��������������������������������������������������������� 152
India����������������������������������������������������������������� 90 Switzerland���������������������������������������������������� 154
Indonesia��������������������������������������������������������� 92 Taiwan, China������������������������������������������������ 156
Ireland������������������������������������������������������������� 94 Thailand��������������������������������������������������������� 158
Israel���������������������������������������������������������������� 96 Turkey������������������������������������������������������������ 160
Italy������������������������������������������������������������������ 98 UAE��������������������������������������������������������������� 162
Japan������������������������������������������������������������� 100 Ukraine���������������������������������������������������������� 164
Jordan����������������������������������������������������������� 102 United Kingdom��������������������������������������������� 166
Kazakhstan���������������������������������������������������� 104 USA��������������������������������������������������������������� 168
Korea Rep.���������������������������������������������������� 106 Venezuela������������������������������������������������������ 170
Latvia������������������������������������������������������������� 108

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6 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
The IMD World Competitiveness
Center
For more than thirty years, the IMD World Competitiveness Center has pioneered research on how countries and companies
compete to lay the foundations for sustainable value creation. The competitiveness of nations is probably one of the most
significant developments in modern management and IMD is committed to leading the field. The World Competitiveness
Center conducts its mission in cooperation with a network of 57 Partner Institutes worldwide to provide the government,
business and academic communities with the following services:

• Competitiveness Special Reports


• Competitiveness Prognostic Reports
• Workshops/Mega Dives on competitiveness
• IMD World Competitiveness Yearbook
• IMD World Digital Competitiveness Ranking
• IMD World Talent Ranking

The IMD World Competitiveness Center team:

At IMD Professor Arturo Bris Director of The IMD World Competitiveness Center
Christos Cabolis Chief Economist & Head of Operations
José Caballero Senior Economist
Madeleine Hediger Data Research and Online Services Specialist
Catherine Jobin Order and Sales Administrator
William Milner Research Projects Associate Manager
Marco Pistis Research Specialist
Maryam Zargari Research Specialist



At KAESCO Jean-François Kaeser
Consulting

We also have the privilege of collaborating with a unique network of Partner Institutes, and other organizations, which
guarantees the relevance of the data gathered.

Contact:
Tel: + 41 21/618 02 51
E-mail : [email protected]
Internet: www.imd.org/wcc

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 7
Partner Institutes
We would like to express our deep appreciation for the contribution of our Partner Institutes, enabling an extensive
coverage of competitiveness in their home countries. The following Institutes and people supplied data from national
sources and helped distribute the survey questionnaires:

Argentina

Research Program on Economic Development and Dr. Alicia Caballero, Dean


Institutions Dr. Marcelo F. Resico, Senior Economist
Faculty of Economic Sciences Mr. Santiago Franco, Research Assistant
Catholic University of Argentina, Buenos Aires
http://www.uca.edu.ar

Australia

CEDA – Committee for Economic Development of Australia Jarrod Ball, Chief Economist
www.ceda.com.au Roxanne Punton, Director, External Affairs

Austria

Federation of Austrian Industries, Vienna Dr. Christian Helmenstein, Chief Economist


Austrian Institute of Economic Research, Vienna Ms. Helena Zwickl
http://www.iv-net.at Mr. Michael Oliver

Belgium

FEB - Federation of Enterprises in Belgium, Brussels Christophe Ernaelsteen, Conseiller


www.vbo-feb.be Centre de compétence Economie & conjoncture

Brazil

Fundação Dom Cabral, Innovation and Entrepreneurship Carlos Arruda, Professor and Director FDC Innovation and
Center Entrepreneurship Center
https://www.fdc.org.br/ Ana Burcharth, Professor
Naira T. A. C. Gonçalves, Researcher

Bulgaria

Center for the Study of Democracy, Sofia Mr. Ruslan Stefanov, Director, Economic Program
www.csd.bg Ms. Daniela Mineva, Research Fellow, Economic Program
Mr. Martin Vladimirov, Analyst, Economic Program
Dr. Todor Galev, Senior Analyst, Economic Program

Canada

Information and Communications Technology Council Alexandra Cutean, Director Research & Policy
(ICTC) Rosina Hamoni, Research Analyst
www.ictc-ctic.ca

Chile

Universidad de Chile Dr. Enrique Manzur, Vice Dean


Facultad de Economía y Negocios (FEN) Dr. Sergio Olavarrieta, Ph.D Program Director
www.fen.uchile.cl Dr. Pedro Hidalgo, Department Head

China

China Institute for Development Planning, Tsinghua Prof. Yang Yongheng, Associate Dean of School of Public
University Policy & Management, Executive Associate Director of
China Institute for Development Planning
Prof. Wang Youqiang, Associate Director of China Institute
for Development Planning
Dr. Gong Pu, Research Fellow
Mr. Wang Hongshuai, PhD Candidate

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Ms. Song Wenjuan, PhD Candidate
Mr. You Shuai, PhD Candidate
Ms. Xie Xiaohong, PhD Candidate
Mr. Mao Junsong, Graduate Student
Ms. Sun Xiao, Graduate Student

Colombia

National Planning Department Luis Alberto Rodríguez, Director, National Department of


https://www.dnp.gov.co/DNPN/Paginas/default.aspx Planning
Juan Sebastián Robledo Botero, Director, Innovation and
Private Sector Development

Croatia

National Competitiveness Council Ivica Mudrinic, President


http://konkurentnost.hr/en/ Jadranka Gable, Advisor
Kresimir Jurlin, PhD, Researcher

Cyprus

Economics Research Centre, University of Cyprus Sofronis Clerides, Professor of Economics


Nicoletta Pashourtidou, Assistant Director

Cyprus Employers and Industrialists Federation (OEB) Antonis Frangoudis


www.oeb.org.cy

Czech Republic

Consumer Forum (Spotřebitelské fórum) Dr. Kryštof Kruliš


www.spotrebitelskeforum.cz

Denmark

Confederation of Danish Industry Allan Sørensen, Chief analyst


https://www.danskindustri.dk/english/

Estonia

Estonian Institute of Economic Research (EKI) Ms. Marje Josing, Director


www.ki.ee

Enterprise Estonia (EAS) Mr. Tanel Rebane, Director of Trade Development Agency

Finland

ETLA Economic Research Ville Kaitila, Researcher


www.etla.fi Markku Lehmus, Head of Forecasting
Aki Kangasharju, Managing Director

France

Business France, Paris Ms. Sylvie Montout, Chief Economist


http://en.businessfrance.fr/

Greece

Federation of Industries of Greece (SBE), Thessaloniki Dr. Christos Georgiou, Director, Research and
Documentation Department
Mr. Constantinos Styliaras, Economist, Research and
Documentation Department

Foundation for Economic and Industrial Research (FEIR/ Aggelos Tsakanikas, Associate Professor National
IOBE), Athens Technical University of Athens - Head of Entepreneurship
Observatory
Sophia Stavraki, Research Associate

Hong Kong SAR

Hong Kong Trade Development Council Ms. Alice Tsang, Assistant Principal Economist
www.hktdc.com Ms. Doris Fung, Economist

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Hungary

ICEG European Center, Budapest Ms. Renata Anna Jaksa, Director


http://icegec.org Dr. Oliver Kovacs, Senior Research Fellow

National University of Public Service, Prof. Dr. Magdolna Csath, Research Professor
Competitiveness and Fiscal Stability Research Group,
Budapest - http://en.uni-nke.hu/

Iceland

Icelandic Chamber of Commerce, Reykjavik Mr. Konrad S. Gudjonsson, Chief Economist


www.chamber.is Mr. Isak Einar Runarsson, Economic Analyst

India

National Productivity Council, New Delhi Dr.K.P.Sunny, Director & Head (Economic Services)
www.npcindia.gov.in Mr. Rajesh Sund, Director (Economic Services) & Head
(Productivity Awareness)
Dr. Rajat Sharma, Director (Economic Services)

Indonesia

Lembaga Management, Faculty of Economics and Dr. Willem A. Makaliwe, Managing Director
Business, Universitas Indonesia (LM FEB UI), Jakarta Dr. Toto Pranoto, Senior Adviser
http://www.lmfeui.com/index.php Bayuadi Wibowo, Group Head of Research Services
Arza Faldy Prameswara, Senior Researcher
Yendra Emirsyah Kivatra, Research Analyst
Ajeng Awliya Puspitasari, Research Analyst
Nadia Feby Artharini, Research Analyst

NuPMK Consullting, Jakarta Ms. Tini Moeis, Managing Director


http://nupmk.co.id

Ireland

IDA Ireland Karen Law


www.idaireland.com

Israel

The Federation of Israeli Chambers of Commerce, Tel-Aviv Israela Many – Deputy Managing Director of Economy and
www.chamber.org.il Tax
Itay Boyman – Executive Economist

Italy

CONFINDUSTRIA, Economic Research Department, Rome Dr. Alessandro Fontana, Economist


www.confindustria.it Dr. Cristina Pensa, Economist
Dr. Lorena Scaperrotta, Economist

Japan

Mitsubishi Research Institute, Inc., Tokyo Dr. Hirotsugu Sakai, Research Director
Research Center for Policy and Economy
www.mri.co.jp

Jordan

Ministry of planning and International Cooperation Zeina Toukan, Secretary General


www.mop.gov.jo Ghada Issa, Head of Competitiveness Division

Kazakhstan

Economic Research Institute, JSC of the Ministry of National Ruslan Sultanov, Chairman of the Board
Economy of the Republic of Kazakhstan, Nur-Sultan Shakharbanu Zhakupova, Deputy Chairman of the Board
www.economy.kz Bakytgul Khambar, Director, Center for Strategic Research
and Sustainable Development
Assem Mukazhanova, Deputy Director, Center for Strategic
Research and Sustainable Development

10 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Madina Nurzhanova, Senior Expert, Center for Strategic
Research and Sustainable Development
Nauryz Baizakov, Senior Expert, Center for Strategic
Research and Sustainable Development
Temirlan Otepov, Expert, Center for Strategic Research and
Sustainable Development

Korea Rep.

Korea Institute for International Economic Policy (KIEP) Dr. Young gui Kim, Senior Research Fellow
http://www.kiep.go.kr/eng/ Ms. Nayoun Park, Researcher

The Korea Chamber of Commerce and Industry Ethan Cho, Manager


http://english.korcham.net/

Latvia

University of Latvia Centre for European and Transition Mrs. Zane Zeibote
Studies, LU CETS
http://www.lu.lv/cets

Lithuania

Enterprise Lithuania Vytautas Adomaitis, Regulatory Affairs Officer


www.enterpriselithuania.com

Luxembourg

Chamber of Commerce of the Grand Duchy of Luxembourg Ms. Christel Chatelain, Head of Economic Affairs
www.cc.lu Mr. Jean-Baptiste Nivet, Senior Economist
Ms. Sidonie Paris, Economist

Malaysia

Malaysia Productivity Corporation (MPC), Petaling Jaya, Dato’ Abdul Latif Hj. Abu Seman, Director General MPC
Selangor En. Ab Rahim Yusoff, Deputy Director General MPC
www.mpc.gov.my En. Zahid Ismail, Deputy Director General MPC
Pn. Wan Fazlin Nadia Wan Osman, Director Productivity &
Competitiveness Development Division
En. Mohamad Muzaffar Abdul Hamid, Deputy Director
Productivity & Competitiveness Development Division
Pn. Haslizayanti Othman, Assistant Manager Productivity &
Competitiveness Development Division

Mexico

Center for Strategic Studies for Competitiveness M.C. Carlos Maroto Cabrera
www.ceec.edu.mx M.S. Carlos Maroto Espinosa

Mongolia

Economic Policy and Competitiveness Research Center Mr. Tsagaan Puntsag, Founder and Chairman of Board
www.ecrc.mn Ms. Lakshmi Boojoo, Director General
Ms. Odonchimeg Ikhbayar, Deputy Director and Head of Research
Ms. Tungalag Erdenebat, Research Economist
Mr. Mungunjiguur Battsolmon, Research Economist
Ms. Munkhshur Purevsuren, Researcher and Administrative
Officer
Mr. Iderkhangai Khenmedekh, Research Economist
Ms. Yesunchuluu Khuderchuluu, Research Economist

Netherlands

Confederation of Netherlands Industry and Employers Mr. Thomas Grosfeld


(VNO-NCW), The Hague Mr. Tim Zandbergen
www.vno-ncw.nl

New Zealand

Kerridge & Partners, Auckland Mr Peter Kerridge, Partner


https://kerridgepartners.com/

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Peru

CENTRUM PUCP Mrs. Beatrice Avolio, Head of the Graduate Business


http://centrum.pucp.edu.pe Department
Mr. Percy Marquina, General Director
Mr. Luis Del Carpio, Center of Competitiveness Director
Mr. Victor Fajardo, Research Analyst

Philippines

Asian Institute of Management Rizalino S. Navarro Policy Jamil Paolo Francisco, Ph.D. – Executive Director, AIM RSN
Center for Competitiveness (AIM RSN PCC) PCC & Associate Dean, Asian Institute of Management
policy.aim.edu John Paul Flaminiano – Associate Director and Senior
Economist, AIM RSN PCC
Christopher Ed Caboverde – Research Associate, AIM RSN
PCC

Poland

SGH Warsaw School of Economics Prof. Marzenna Weresa


World Economy Research Institute Dr. Anna Dzienis
Collegium of World Economy
https://ssl-www.sgh.waw.pl/pl/Strony/default.aspx

Portugal

Porto Business School, University of Porto, Porto Prof. Daniel Bessa


https://www.pbs.up.pt/ Prof. Álvaro Almeida
Prof. José Luís Alvim
Prof. João Loureiro
Prof. Filipe Grilo
Prof. Ramon O’Callaghan
Dr. Rui Coutinho

Qatar

Planning and Statistics Authority Dr. Issa Ju’ma Ibrahim, Economic Expert
Department of Strategic Planning Hissa Alassiry, Project Manager
www.psa.gov.qa

Romania

CIT-IRECSON Center of Technological Information, Mr. Bogdan Ciocanel, PhD, Director


Bucharest Mr. Dan Grigore, Economist
www.cit-irecson.ro

Russia

Moscow School of Management SKOLKOVO Dr. Andrey Shapenko, Associate Professor, Academic
https://school.skolkovo.ru/en/ Director, MBA Programme
Mr. Vladimir Korovkin, Head of Digital and Innovations
Research

Saudi Arabia

NCC, National Competitiveness Center H.E. Dr. Eiman AlMutairi, CEO of National Competitiveness
https://www.ncc.gov.sa/en/Pages/default.aspx Center
Waleed AlRudaian, Vice President
Salman M. AlTukhaifi, Director of Analytical Department
Deema Almudaheem, Project Manager
Abdulrahman AlGhamdi, Senior Analyst

Singapore

Singapore Business Federation Ms. Cheryl Kong, Assistant Executive Director


www.sbf.org.sg/

Economics Division, Ministry of Trade and Industry,


Singapore
www.mti.gov.

12 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Slovak Republic

F.A.Hayek foundation, Bratislava Martin Reguli, Project Manager


http://www.hayek.sk/ Matúš Pošvanc, Director

Slovenia

Institute for Economic Research, Ljubljana Mr. Peter Stanovnik, PhD, Associate Professor
http://www.ier.si/ Ms. Sonja Ursic, M.A.

University of Ljubljana, Faculty of Economics Ms. Mateja Drnovsek, PhD, Full Professor
http://www.ef.uni-lj.si/en Mr. Ales Vahcic, PhD, Full Professor

South Africa

Productivity SA Mr Mothunye Mothiba, CEO


https://productivitysa.co.za/ Dr Leroi Raputsoane, Chief Economist
Ms Juliet Sebolelo Mashabela, Economist

Spain

Spanish Confederation of Employers, Madrid Ms. Edita Pereira, Head of Economic Research Unit
www.ceoe.es Ms. Paloma Blanco, Economic Research Unit

Taiwan, China

National Development Council, Taipei Mr. Cheng, Cheng-Mount, Deputy Minister


http://www.ndc.gov.tw Ms. Wu, Ming Huei, Director of Economic Development
Department
Mr. Wang, Chen-Ya, Specialist

Thailand

Thailand Management Association (TMA), Bangkok Ms. Wanweera Rachdawong, Chief Executive Officer, TMA
www.tma.or.th Ms. Pornkanok Wipusanawan, Director, TMA Center for
Competitiveness
Mr. Nussati Khaneekul, Senior Manager, TMA Center for
Competitiveness

Turkey

TUSIAD, Turkish Industry and Business Association Zümrüt İmamoğlu, Chief Economist
Economic Research Department İsmet Tosunoğlu, Expert
www.tusiad.org

United Arab Emirates (UAE)

Federal Competitiveness & Statistics Authority (FCSA),


Dubai
http://fcsa.gov.ae/en-us

Ukraine

International Management Institute (MIM-Kyiv) Dr. Iryna Tykhomyrova, President


https://mim.kiev.ua/en Dr. Volodymyr Danko, Professor
Ms. Oksana Kukuruza, External Relations Director

Venezuela

National Council to Investment Promotion (CONAPRI) Mr. Juan Cabral, Executive Director
www.conapri.org Ms. Jennyn Osorio, Manager of Economic Affairs
Ms. Lilian Zambrano, Manager of Legal Affairs

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 13
User’s Guide to the IMD World Digital
Competitiveness Ranking
Overall and Breakdown Digital Rankings

The IMD World Digital Competitiveness Ranking

The IMD World Digital Competitiveness Ranking


presents the 2020 overall rankings for the 63 economies
covered by the WCY. The rankings are calculated on the
basis of the 52 ranked criteria: 32 Hard and 20 Survey
data. The countries are ranked from the most to the least
digital competitive and the results from the previous
year’s scoreboard (2019) are shown in brackets. The
index value or “score” is also indicated for each country.

Selected breakdowns of the IMD World Digital Competitiveness Ranking

In addition to global digital rankings, other rankings


are provided to show comparisons based on different
perspectives. These digital rankings include countries
split by population size (populations above and below 20
million), by GDP per capita to reflect different peer groups
(above and below $20,000) and three regional rankings
drawn from different geographical areas (Europe-Middle
East-Africa, Asia-Pacific and the Americas).

Digital Competitiveness Factor Rankings

The global rankings for each of the Digital KNOWLEDGE


Know-how necessary to discover, understand and build new technologies

Competitiveness Factors are then shown as individual 0


97.922
10 20 30 40 50 60 70 80 90 100
(1) USA 1

ranking tables. Again, the economies are ranked from 92.031


89.770
(3) Singapore 2
(2) Switzerland 3

the most to the least digital competitive and the previous


89.199 (4) Sweden 4
88.825 (5) Canada 5
86.145 (6) Denmark 6

year’s rankings (2019) are shown in brackets. Similar to 85.380


85.105
(7) Hong Kong SAR 7
(18) China 8

the Overall Digital Ranking, the values or “scores” are


84.485 (8) Israel 9
82.499 (11) Korea Rep. 10
81.821 (10) Austria 11

indicated for each Factor. However, there is only one 81.028


81.012
(12) Germany 12
(14) United Kingdom 13

economy that has a score of 100 and one economy with


80.839 (13) Netherlands 14
80.438 (9) Finland 15
78.196 (16) Norway 16

a score of 0 across all four Factors. 77.848


76.335
73.636
(15) Australia 17
(17) Taiwan, China 18
(19) Malaysia 19
71.021 (20) France 20
70.902 (23) Belgium 21
70.092 (25) Japan 22
69.565 (30) Estonia 23
68.812 (24) Ireland 24
68.773 (26) Lithuania 25
67.891 (22) Russia 26
66.615 (29) Iceland 27
66.603 (21) New Zealand 28
66.239 (27) Slovenia 29
66.083 (33) Poland 30
66.003 (35) UAE 31
65.852 (28) Spain 32
64.937 (31) Portugal 33
62.942 (32) Kazakhstan 34

14 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
62.641
62.488
(34) Luxembourg 35
(36) Latvia 36
60.941 (37) Czech Republic 37
58.381 (40) Ukraine 38
56.231 (38) India 39
55.703 (55) Cyprus 40
55.374 (42) Croatia 41
Overall Ranking and Digital Competitiveness Factors

This section presents the overall rankings and the 5-year


OVERALL Knowledge Technology Future readiness
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
Argentina 55 57 55 59 59 53 56 58 58 50 56 58 54 56 62 46 49 45 56 47 Argentina

trends for each of the three Digital Competitiveness


Australia 14 15 13 14 15 16 18 15 15 17 15 15 14 14 14 7 14 11 14 17 Australia
Austria 19 16 15 20 17 12 12 13 10 11 28 28 26 32 28 19 15 14 23 16 Austria
Belgium 18 22 23 25 25 20 22 25 23 21 21 24 24 21 19 16 22 23 25 25 Belgium
Brazil 54 55 57 57 51 54 55 62 59 57 54 55 55 57 57 49 44 47 43 43 Brazil

Factors: Knowledge, Technology and Future Readiness.


Bulgaria 47 45 43 45 45 38 41 41 46 47 38 42 42 42 45 58 57 55 48 44 Bulgaria
Canada 5 9 8 11 12 7 3 3 5 5 14 13 12 13 13 3 8 9 18 15 Canada
Chile 37 40 37 42 41 51 52 47 50 49 34 34 35 41 40 32 33 31 37 39 Chile
China 35 31 30 22 16 24 23 30 18 8 39 36 34 26 27 38 34 28 21 18 China

Thus, the reader is able to analyze the digital evolution


Colombia 56 58 59 58 61 56 57 57 57 59 59 60 60 60 61 44 53 56 55 50 Colombia
Croatia 44 48 44 51 52 45 50 43 42 41 43 47 49 50 49 50 56 54 60 62 Croatia
Cyprus - 53 54 54 40 - 46 55 55 40 - 54 56 59 52 - 54 44 40 29 Cyprus

of an economy over the past few years relative to the


Czech Republic 32 32 33 37 35 34 36 38 37 37 26 26 31 34 36 34 37 34 39 36 Czech Republic
Denmark 8 5 4 4 3 8 8 8 6 6 12 10 10 11 9 6 1 1 2 1 Denmark
Estonia 27 26 25 29 21 30 28 29 30 23 17 19 20 22 23 26 26 26 30 20 Estonia
Finland 6 4 7 7 10 9 9 9 9 15 7 4 4 8 10 5 4 8 7 9 Finland

others on a global basis.


France 22 25 26 24 24 21 19 20 20 20 23 22 19 16 15 20 28 27 29 31 France
Germany 15 17 18 17 18 10 13 14 12 12 25 21 21 31 31 14 18 20 16 19 Germany
Greece 45 50 53 53 46 46 51 51 53 48 52 52 51 54 43 36 47 46 53 46 Greece
Hong Kong SAR 11 7 11 8 5 6 6 5 7 7 2 3 6 4 2 27 17 24 15 10 Hong Kong SAR
Hungary 42 44 46 43 47 43 48 48 44 44 37 38 40 36 39 45 55 58 57 60 Hungary
Iceland 26 23 21 27 23 32 30 28 29 27 22 20 18 20 21 18 21 19 26 22 Iceland
India 53 51 48 44 48 39 37 46 38 39 57 59 53 49 50 54 51 48 46 56 India
Indonesia 60 59 62 56 56 60 58 61 56 63 58 56 59 47 54 60 62 62 58 48 Indonesia
Ireland 20 21 20 19 20 25 25 22 24 24 27 25 29 28 30 12 10 13 5 14 Ireland
Israel 13 13 12 16 19 5 7 2 8 9 24 27 25 30 32 9 11 7 19 23 Israel
Italy 34 39 41 41 42 40 42 42 41 42 44 45 41 46 46 29 30 36 31 38 Italy
Japan 23 27 22 23 27 23 29 18 25 22 19 23 23 24 26 23 25 25 24 26 Japan
Jordan 48 56 45 50 53 59 61 56 49 54 45 50 48 53 44 37 48 41 52 58 Jordan
Kazakhstan 43 38 38 35 36 47 40 35 32 34 42 35 39 39 41 41 38 40 35 33 Kazakhstan
Korea Rep. 17 19 14 10 8 15 14 11 11 10 13 17 17 17 12 25 24 17 4 3 Korea Rep.
Latvia 33 35 35 36 38 33 34 34 36 36 33 32 32 23 34 39 41 39 45 42 Latvia
Lithuania 29 29 29 30 29 18 21 23 26 25 29 29 30 25 29 33 31 33 32 30 Lithuania
Luxembourg 21 20 24 21 28 29 27 32 34 35 11 12 15 12 17 24 23 21 17 27 Luxembourg
Malaysia 24 24 27 26 26 22 17 17 19 19 16 18 22 19 20 28 27 29 28 32 Malaysia
Mexico 52 49 51 49 54 52 54 54 52 52 49 48 46 52 56 56 50 50 49 52 Mexico
Mongolia 57 61 61 62 62 55 59 53 62 58 55 61 62 62 60 52 60 59 61 59 Mongolia
Netherlands 4 6 9 6 7 13 11 12 13 14 10 9 8 6 8 2 3 4 3 4 Netherlands
New Zealand 10 14 19 18 22 14 20 21 21 28 6 11 16 15 18 15 20 18 20 21 New Zealand
Norway 9 10 6 9 9 17 15 16 16 16 3 2 2 3 3 13 12 6 8 6 Norway
Peru 58 62 60 61 55 61 62 60 61 55 53 57 57 58 58 55 58 60 59 55 Peru
Philippines 46 46 56 55 57 50 53 50 51 62 50 51 58 55 53 40 43 52 54 54 Philippines
Poland 38 37 36 33 32 27 32 33 33 30 36 39 37 37 37 51 39 37 33 35 Poland
Portugal 31 33 32 34 37 31 31 27 31 33 35 37 36 38 38 31 35 32 34 41 Portugal
Qatar 28 28 28 31 30 37 35 37 45 45 31 31 27 33 25 21 19 16 22 24 Qatar
Romania 49 54 47 46 49 48 47 45 47 53 46 46 44 45 48 57 59 57 51 49 Romania
Russia 40 42 40 38 43 28 24 24 22 26 47 44 43 43 47 53 52 51 42 53 Russia
Saudi Arabia - 36 42 39 34 - 39 40 39 46 - 41 50 40 24 - 32 38 38 28 Saudi Arabia
Singapore 1 1 2 2 2 1 1 1 3 2 1 1 1 1 1 4 6 15 11 12 Singapore
Slovak Republic 41 43 50 47 50 41 43 49 48 51 41 43 47 44 51 43 46 53 47 51 Slovak Republic
Slovenia 36 34 34 32 31 26 26 26 27 29 40 40 38 35 35 35 36 35 36 37 Slovenia
South Africa 51 47 49 48 60 49 49 52 54 60 51 53 52 51 55 47 42 43 44 57 South Africa
Spain 30 30 31 28 33 36 33 31 28 32 32 33 33 29 33 30 29 30 27 40 Spain
Sweden 3 2 3 3 4 2 2 7 4 4 4 5 5 7 6 8 5 5 6 7 Sweden
Switzerland 7 8 5 5 6 3 4 6 2 3 9 8 9 10 11 10 13 10 10 5 Switzerland
Taiwan, China 16 12 16 13 11 19 16 19 17 18 8 7 11 9 5 22 16 22 12 8 Taiwan, China
Thailand 39 41 39 40 39 42 44 44 43 43 30 30 28 27 22 48 45 49 50 45 Thailand
Turkey 50 52 52 52 44 58 60 59 60 56 48 49 45 48 42 42 40 42 41 34 Turkey
UAE 25 18 17 12 14 35 38 36 35 31 20 14 7 2 4 17 7 12 9 11 UAE

Digital Sub-factor Rankings


Ukraine 59 60 58 60 58 44 45 39 40 38 60 62 61 61 59 61 61 61 62 61 Ukraine
United Kingdom 12 11 10 15 13 11 10 10 14 13 18 16 13 18 16 11 9 3 13 13 United Kingdom
USA 2 3 1 1 1 4 5 4 1 1 5 6 3 5 7 1 2 2 1 2 USA
Venezuela 61 63 63 63 63 57 63 63 63 61 61 63 63 63 63 59 63 63 63 63 Venezuela

A summary of the rankings for all nine sub-factors Knowledge Technology Future readiness

Technological framework
is presented for the 63 economies for 2020. It is

Scientific concentration

Regulatory framework
Training & education
possible, at a glance, to determine in what areas of

Adaptive attitudes

Business agility

IT integration
digital competitiveness an economy excels or has

Capital
Talent
par ticular weaknesses and to make comparisons Argentina 56 43 55 57 62 56 49 39 52 Argentina

between countries. These rankings provide a more Australia


Austria
6
12
28
12
19
14
6
24
13
30
20
33
5
21
43
21
12
9
Australia
Austria

detailed examination of specific aspects of the digital Belgium


Brazil
20
62
31
61
21
27
19
52
21
58
29
50
24
39
35
41
26
48
Belgium
Brazil

transformation and can be used to, for example, evaluate Bulgaria


Canada
48
8
50
6
42
7
55
12
48
3
39
26
41
16
40
16
47
13
Bulgaria
Canada

the technological framework of a country or support Chile


China
37
13
49
40
58
2
33
18
40
31
44
32
22
17
54
4
40
35
Chile
China

international investment decisions. Colombia


Croatia
54
61
48
26
57
32
60
59
56
43
61
40
60
46
38
63
49
59
Colombia
Croatia
Cyprus 57 30 35 47 52 52 28 42 29 Cyprus
Czech Republic 26 46 31 45 27 28 34 27 36 Czech Republic

We view the rankings as a tool for managers or policy Denmark


Estonia
4
31
9
3
15
47
4
30
23
29
6
17
2
18
5
26
1
22
Denmark
Estonia

makers to use when they analyze the above questions. Finland


France
11
25
20
36
12
13
13
9
6
20
10
19
10
36
22
36
2
21
Finland
France

Of course, each company must take into consideration Germany


Greece
22
50
17
56
5
36
28
41
16
49
45
46
23
44
15
55
20
45
Germany
Greece

the logic of its own economic sector, economic forecasts Hong Kong SAR
Hungary
7
44
5
45
17
44
7
39
12
46
2
24
4
62
14
59
19
41
Hong Kong SAR
Hungary

and its own traditions as well as governments should Iceland


India
33
41
15
51
46
29
15
53
35
7
16
62
25
55
19
52
27
55
Iceland
India

consider the national identity and value system of their Indonesia


Ireland
43
19
63
35
51
25
51
14
41
45
55
30
58
12
24
9
60
25
Indonesia
Ireland

economy. Israel
Italy
28
42
1
58
3
22
32
48
26
54
36
43
26
42
29
23
14
39
Israel
Italy
Japan 46 18 11 44 33 5 19 56 23 Japan
Jordan 40 33 63 42 38 53 61 37 57 Jordan
Kazakhstan 49 4 54 23 55 48 33 13 46 Kazakhstan
Korea Rep. 21 11 4 26 25 3 1 3 15 Korea Rep.
Latvia 27 27 49 37 50 13 51 45 37 Latvia
Lithuania 23 16 40 27 42 18 47 18 32 Lithuania
Luxembourg 39 23 41 8 15 35 48 34 16 Luxembourg
Malaysia 30 8 26 35 18 15 30 30 33 Malaysia

Digital Competitiveness Country Profiles Mexico


Mongolia
45
60
57
41
43
61
50
58
53
60
54
60
52
40
50
61
53
61
Mexico
Mongolia
Netherlands 3 29 16 11 2 12 6 7 5 Netherlands
New Zealand 17 37 34 21 24 21 13 46 18 New Zealand
Norway 16 10 23 2 9 9 7 8 6 Norway
Peru 58 39 59 49 37 59 54 47 58 Peru
Philippines 55 59 56 62 39 49 57 32 56 Philippines
Poland 29 32 28 46 36 23 29 33 38 Poland
Portugal 24 38 30 20 44 42 31 57 34 Portugal
Qatar 15 53 60 29 19 31 27 17 28 Qatar

Each two page profile analyses the performance of It is possible, in one glimpse, to evaluate the digital
Romania
Russia
51
47
54
13
39
24
43
40
61
57
37
41
45
43
53
60
54
51
Romania
Russia

one of the 63 economies that are included in the IMD evolution of each economy over time and its relative
Saudi Arabia
Singapore
34
1
34
7
62
10
25
1
5
11
47
1
37
20
28
11
24
3
Saudi Arabia
Singapore

World Digital Competitiveness Ranking. The economies strengths and weaknesses. However, each economy’s
Slovak Republic
Slovenia
53
35
52
22
38
33
61
38
47
28
38
34
50
38
62
31
44
31
Slovak Republic
Slovenia
are presented in alphabetical order. The term economy particular situation is influenced by its development
South Africa
Spain
59
32
60
42
53
20
56
36
32
34
57
27
59
35
58
48
50
30
South Africa
Spain
signifies an economic entity and does not imply any level, political restraints and social value system.
Sweden
Switzerland
9
2
2
14
6
9
5
10
4
14
11
14
8
9
10
6
4
7
Sweden
Switzerland
political independence. Taiwan, China
Thailand
18
36
21
55
18
37
16
31
8
17
4
25
14
53
1
44
17
43
Taiwan, China
Thailand
Turkey 38 62 45 34 51 51 32 20 42 Turkey
UAE 5 44 52 3 10 8 15 12 8 UAE
Ukraine 52 19 50 54 59 58 56 51 62 Ukraine
United Kingdom 10 25 8 17 22 22 11 25 11 United Kingdom
USA 14 24 1 22 1 7 3 2 10 USA
Venezuela 63 47 48 63 63 63 63 49 63 Venezuela

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 15
Page 1: Digital Competitiveness – Overall and factors trends

This page shows the overall, factors and sub- Ranking and World Digital Competitiveness Ranking in
factors ranking performances of the country in 2020, the last 5 years.
their 5-years trends and a comparison of between
competitiveness and digital competitiveness rankings. Peer Group Rankings: Based on geographical region
The following indicators are presented: and population size.

Overall Performance: Overall, factors and sub-factors


digital ranking performances of the country in 2020. The
direction of the triangles indicates whether there has
been an improvement or a decline with respect to the
previous year.

Overall & Factors – 5 years: The evolution of the


overall and factors digital rankings in the past 5 years.

Competitiveness and Digital Rankings: Comparison of


the country’ performances in the World Competitiveness

DIGITAL TRENDS - OVERALL


Sub-Factor Rankings
Knowledge Technology Future readiness

THAILAND

Technological framework
Scientific concentration

Regulatory framework
Training & education

Adaptive attitudes

Business agility

IT integration
Capital
Talent
OVERALL PERFORMANCE (63 countries)
Argentina 56 43 55 57 62 56 49 39 52 Argentina
Australia 6 28 19 6 13 20 5 43 12 Australia
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors Austria 12 12 14 24 30 33 21 21 9 Austria
Belgium 20 31 21 19 21 29 24 35 26 Belgium
1 2 2 2 2 2 2
Brazil 62 61 27 52 58 50 39 41 48 Brazil
4 4 4 2 2 Bulgaria 48 50 42 55 48 39 41 40 47 Bulgaria
6.5 4 4 2 2
43
Canada 8 6 7 12 3 26 16 16 13 Canada
8.5 4 4 2 2 36 55 37 Chile 37 49 58 33 40 44 22 54 40 Chile
11 4 4 2 2 China 13 40 2 18 31 32 17 4 35 China
Colombia 54 48 57 60 56 61 60 38 49 Colombia
Croatia 61 26 32 59 43 40 46 63 59 Croatia
Talent Training & education Scientific concentration
Knowledge Cyprus 57 30 35 47 52 52 28 42 29 Cyprus
Czech Republic 26 46 31 45 27 28 34 27 36 Czech Republic
Denmark 4 9 15 4 23 6 2 5 1 Denmark
Estonia 31 3 47 30 29 17 18 26 22 Estonia
Finland 11 20 12 13 6 10 10 22 2 Finland

39
France 25 36 13 9 20 19 36 36 21 France
22 31 17 25 Germany 22 17 5 28 16 45 23 15 20 Germany
Greece 50 56 36 41 49 46 44 55 45 Greece
Hong Kong SAR 7 5 17 7 12 2 4 14 19 Hong Kong SAR
Hungary 44 45 44 39 46 24 62 59 41 Hungary
Regulatory framework Capital Technological framework Iceland 33 15 46 15 35 16 25 19 27 Iceland
Technology
India 41 51 29 53 7 62 55 52 55 India
Indonesia 43 63 51 51 41 55 58 24 60 Indonesia
Ireland 19 35 25 14 45 30 12 9 25 Ireland
Israel 28 1 3 32 26 36 26 29 14 Israel
Italy 42 58 22 48 54 43 42 23 39 Italy
45 53 44 43 Japan 46 18 11 44 33 5 19 56 23 Japan

Factor Rankings - 5 years Overview


Jordan
Kazakhstan
40
49
33
4
63
54
42
23
38
55
53
48
61
33
37
13
57
46
Jordan
Kazakhstan
The direction of the triangle indicates the
Korea Rep. 21 11 OVERALL
4 26 25 3 1 Knowledge
3 15 Korea Rep.
performance change from the last year:
Adaptive attitudes Business agility IT integration Latvia 201627 27
2017 49
2018 37
2019 50 2020 13 2016 51 2017452018 37
2019 2020 Latvia
 improved or stable Future readiness Lithuania
Argentina 23
55 16 57 40 55 27 59 42 5918 5347 56 18 58 32 58 50 Lithuania
declined Luxembourg
Australia 39
14 23 15 41 13 8 14 15 1535 1648 18 34 15 16 15 17 Luxembourg
Malaysia
Austria 30
19 8 16 26 15 35 20 18 1715 1230 12 30 13 33 10 11 Malaysia
Mexico
Belgium 45
18 57 22 43 23 50 25 53 2554 2052 22 50 25 53 23 21 Mexico
Mongolia
Brazil 60
54 41 55 61 57 58 57 60 5160 5440 55 61 62 61 59 57 Mongolia
Netherlands
Bulgaria 473 29 45 16 43 11 45 2 4512 38 6 41 7 41 5 46 47 Netherlands
New Zealand
Canada 17
5 37 9 34 8 21 11 24 1221 713 3 46 3 18 5 5 New Zealand
OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020 ChileNorway 16
37 10 40 23 37 2 42 9 419 51 7 52 8 47 6 50 49 Norway
ChinaPeru 58
35 39 31 59 30 49 22 37 1659 2454 23 47 30 58 18 8 Peru
Philippines
Colombia 55
56 59 58 56 59 62 58 39 6149 5657 57 32 57 56 57 59 Philippines
OVERALL 39 41 39 40 39 Poland
Croatia 29
44 32 48 28 44 46 51 36 5223 4529 50 33 43 38 42 41 Poland
Portugal
Cyprus - 24 38 53 30 54 20 54 44 4042 - 31 46 57 55 34 55 40 Portugal
CzechQatar
Republic 15
32 53 32 60 33 29 37 19 3531 3427 36 17 38 28 37 37 Qatar
Knowledge 42 44 44 43 43 Romania
Denmark 51
8 54 5 39 4 43 4 61 337 845 8 53 8 54 6 6 Romania
Russia
Estonia 47
27 13 26 24 25 40 29 57 2141 3043 28 60 29 51 30 23 Russia
Saudi Arabia
Finland 34
6 34 4 62 7 25 7 5 1047 937 9 28 9 24 9 15 Saudi Arabia
Technology 30 30 28 27 22 Singapore
France 221 7 25 10 26 1 24 11 241 2120 19 11 20 3 20 20 Singapore
Slovak Republic
Germany 53
15 52 17 38 18 61 17 47 1838 1050 13 62 14 44 12 12 Slovak Republic
Slovenia
Greece 35
45 22 50 33 53 38 53 28 4634 4638 51 31 51 31 53 48 Slovenia
Future readiness 48 45 49 50 45 Hong South
KongAfrica
SAR 59
11 60 7 53 11 56 8 32 557 659 6 58 5 50 7 7 South Africa
Spain
Hungary 32
42 42 44 20 46 36 43 34 4727 4335 48 48 48 30 44 44 Spain
Sweden
Iceland 269 2 23 6 21 5 27 4 2311 32 8 30 10 28 4 29 27 Sweden
IndiaSwitzerland 532 14 51 9 48 10 44 14 4814 39 9 37 6 46 7 38 39 Switzerland
Taiwan, China
Indonesia 18
60 21 59 18 62 16 56 8 564 6014 58 1 61 17 56 63 Taiwan, China
Thailand
Ireland 36
20 55 21 37 20 31 19 17 2025 2553 25 44 22 43 24 24 Thailand

COMPETITIVENESS & DIGITAL RANKINGS IsraelTurkey 38


13 62 13 45 12 34 16 51 1951 532 7 20 2 42 8 9 Turkey
ItalyUAE 345 44 39 52 41 3 41 10 428 4015 42 12 42 8 41 42 UAE
JapanUkraine 52
23 19 27 50 22 54 23 59 2758 2356 29 51 18 62 25 22 Ukraine
2016 2017 2018 2019 2020 United Kingdom
Jordan 10
48 25 56 8 45 17 50 22 5322 5911 61 25 56 11 49 54 United Kingdom
USA
Kazakhstan 14
43 24 38 1 38 22 35 1 367 47 3 40 2 35 10 32 34 USA
KoreaVenezuela
Rep. 63
17 47 19 48 14 63 10 63 863 1563 14 49 11 63 11 10 Venezuela
Latvia 33 35 35 36 38 33 34 34 36 36
Lithuania 29 29 29 30 29 18 21 23 26 25
Digital Luxembourg 21 20 24 21 28 29 27 32 34 35

Competitiveness
28 27 25 Breakdown Rankings
Malaysia
Mexico
24
52
24
49
27
51
26
49
26
54
22
52
17
54
17
54
19
52
19
52
30 29 Mongolia 57 61 61 62 62 55 59 53 62 58
Netherlands 4 6 9 6 7 13 11 12 13 14
N.B. This graph provides only a 39 41 39 40 39 New Zealand 10 14 19 18 22 14 20 21 21 28
comparison of the country’s Norway 9 10 6 9 9 17 15 16 16 16
performance in the two rankings. Peru 58 62 60 61 55 61 62 60 61 55
Philippines 46 46 56 55 57 50 53 50 51 62
Poland 38 37 36 33 32 27 32 33 33 30
Portugal 31 33 32 34 37 31 31 27 31 33
Qatar 28 28 28 31 30 37 35 37 45 45
Romania 49 54 47 46 49 48 47 45 47 53
Russia 40 42 40 38 43 28 24 24 22 26
PEER GROUPS RANKINGS Saudi Arabia - 36 42 39 34 - 39 40 39 46
Singapore 1 1 2 2 2 1 1 1 3 2
Slovak Republic 41 43 50 47 50 41 43 49 48 51
ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries) Slovenia 36 34 34 32 31 26 26 26 27 29
South Africa 51 47 49 48 60 49 49 52 54 60
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 Spain
Sweden
30
3
30
2
31
3
28
3
33
4
36
2
33
2
31
7
28
4
32
4
Switzerland 7 8 5 5 6 3 4 6 2 3
Taiwan, China 16 12 16 13 11 19 16 19 17 18
14
15 15 Thailand 39 41 39 40 39 42 44 44 43 43
10 10 10 10 10 16 16 Turkey 50 52 52 52 44 58 60 59 60 56
UAE 25 18 17 12 14 35 38 36 35 31
Ukraine 59 60 58 60 58 44 45 39 40 38
United Kingdom 12 11 10 15 13 11 10 10 14 13
USA 2 3 1 1 1 4 5 4 1 1
Venezuela 61 63 63 63 63 57 63 63 63 61

16 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Page 2: Factors breakdown & Strengths and Weaknesses

This page shows the country’s performance over time for composing the World Digital Competitiveness Ranking
each of the nine sub-factors composing the three Digital and can thus be considered the digital competitive
Competitiveness Factors (Knowledge, Technology and advantages and disadvantages of the economy.
Future Readiness) and their 52 criteria rankings for
2020. The full criteria names can be found in the Appendix and
the statistical tables are available for subscribers of the
Factors Breakdown: shows the 5-years evolution of IMD World Competitiveness Online.
the sub-factors rankings composing the three factors of
Knowledge, Technology and Future Readiness. It is important to note that what constitutes a strength or
weakness is relative to each economy’s circumstances or
Strengths and Weaknesses: this section highlights the development. Also, the ranking position of a country may
economy’s strongest and weakest criteria included in the not necessarily improve or decline as a consequence
World Digital Competitiveness Ranking. The triangles of its own evolution since it is always relative to the
(►) identify the five top criteria in which the economy performance of the other economies. Therefore, an
ranks best (strengths – filled triangle) and the five criteria improvement may not be reflected by a higher ranking
in which its performance is the worst (weaknesses position if other economies have performed better for
– empty triangle) compared to the other countries the criterion in question. The same can be said for any
included in the WCY sample. The selection of indicators declines in performance – the economy’s ranking position
is determined by the standard deviation values (STD) relative to the others may or may not fall, depending on
of the country for that specific criteria. In other words, how the other economies have performed.
the criteria selected represent the highest STD values
and the lowest STD values among the 52 indicators

Factor Rankings - 5 years Overview


FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES OVERALL Knowledge

THAILAND
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
Argentina 55 57 55 59 59 53 56 58 58 50
u Overall top strengths Australia 14 15 13 14 15 16 18 15 15 17
Austria 19 16 15 20 17 12 12 13 10 11
w Overall top weaknesses Belgium 18 22 23 25 25 20 22 25 23 21
Brazil 54 55 57 57 51 54 55 62 59 57
Bulgaria 47 45 43 45 45 38 41 41 46 47
Canada 5 9 8 11 12 7 3 3 5 5
KNOWLEDGE Chile 37 40 37 42 41 51 52 47 50 49
China 35 31 30 22 16 24 23 30 18 8
Colombia 56 58 59 58 61 56 57 57 57 59
Croatia 44 48 44 51 52 45 50 43 42 41
Subfactors 2016 2017 2018 2019 2020 Cyprus - 53 54 54 40 - 46 55 55 40
Czech Republic 32 32 33 37 35 34 36 38 37 37
Talent 42 42 42 40 36 Denmark 8 5 4 4 3 8 8 8 6 6
Estonia 27 26 25 29 21 30 28 29 30 23
Training & education 44 47 44 50 55 Finland 6 4 7 7 10 9 9 9 9 15
France 22 25 26 24 24 21 19 20 20 20
Scientific concentration 41 43 45 35 37 Germany 15 17 18 17 18 10 13 14 12 12
Greece 45 50 53 53 46 46 51 51 53 48
Hong Kong SAR 11 7 11 8 5 6 6 5 7 7
Talent Rank Training & education Rank Scientific concentration Rank Hungary 42 44 46 43 47 43 48 48 44 44
Iceland 26 23 21 27 23 32 30 28 29 27
Educational assessment PISA - Math 48 Employee training 25 Total expenditure on R&D (%) 37 India 53 51 48 44 48 39 37 46 38 39
International experience 15 w Total public expenditure on education 58 Total R&D personnel per capita 40 Indonesia 60 59 62 56 56 60 58 61 56 63
Ireland 20 21 20 19 20 25 25 22 24 24
Foreign highly-skilled personnel 16 Higher education achievement 48 u Female researchers 6 Israel 13 13 12 16 19 5 7 2 8 9
Management of cities 27 w Pupil-teacher ratio (tertiary education) 54 R&D productivity by publication 31 Italy 34 39 41 41 42 40 42 42 41 42
Japan 23 27 22 23 27 23 29 18 25 22
Digital/Technological skills 45 Graduates in Sciences 16 w Scientific and technical employment 54 Jordan 48 56 45 50 53 59 61 56 49 54
Kazakhstan 43 38 38 35 36 47 40 35 32 34
Net flow of international students 35 Women with degrees 47 High-tech patent grants 47 Korea Rep. 17 19 14 10 8 15 14 11 11 10
Robots in Education and R&D 21 Latvia 33 35 35 36 38 33 34 34 36 36
Lithuania 29 29 29 30 29 18 21 23 26 25
Luxembourg 21 20 24 21 28 29 27 32 34 35
Malaysia 24 24 27 26 26 22 17 17 19 19
Mexico 52 49 51 49 54 52 54 54 52 52
Mongolia 57 61 61 62 62 55 59 53 62 58
TECHNOLOGY Netherlands 4 6 9 6 7 13 11 12 13 14
New Zealand 10 14 19 18 22 14 20 21 21 28
Norway 9 10 6 9 9 17 15 16 16 16
Peru 58 62 60 61 55 61 62 60 61 55

Subfactors 2016 2017 2018 2019 2020 Philippines


Poland
46
38
46
37
56
36
55
33
57
32
50
27
53
32
50
33
51
33
62
30
Regulatory framework 43 38 34 33 31 Portugal 31 33 32 34 37 31 31 27 31 33
Qatar 28 28 28 31 30 37 35 37 45 45
Capital 21 21 28 21 17 Romania 49 54 47 46 49 48 47 45 47 53
Russia 40 42 40 38 43 28 24 24 22 26
Technological framework 32 30 23 29 25 Saudi Arabia - 36 42 39 34 - 39 40 39 46
Singapore 1 1 2 2 2 1 1 1 3 2
Slovak Republic 41 43 50 47 50 41 43 49 48 51
Regulatory framework Rank Capital Rank Technological framework Rank
Sub-factor Rankings
Slovenia
South Africa
36
51
34
47
34
49
32
48
31
60
26
49
26
49
26
52
27
54
29
60
Starting a business 27 IT & media stock market capitalization 20 Communications technology 24 Spain 30 Knowledge
30 31 28 33
Technology 36Future
33 31 28
readiness 32
Sweden 3 2 3 3 4 2 2 7 4 4
Enforcing contracts 29 Funding for technological development 27 u Mobile Broadband subscribers 10
Technological framework
Scientific concentration

Switzerland 7 8 5 5 6 3 4 6 2 3
Regulatory framework
Training & education

Immigration laws 23 u Banking and financial services 9 Wireless broadband 23 Taiwan, China 16 12 16 13 11 19 16 19 17 18
Adaptive attitudes

Thailand 39 41 39 40 39 42 44 44 43 43
Business agility

Development & application of tech. 32 Country credit rating 40 Internet users 54


IT integration

Turkey 50 52 52 52 44 58 60 59 60 56

Scientific research legislation 28 Venture capital 24 Internet bandwidth speed 20 UAE 25 18 17 12 14 35 38 36 35 31


Capital
Talent

Ukraine 59 60 58 60 58 44 45 39 40 38
Intellectual property rights 44 Investment in Telecommunications 14 u High-tech exports (%) 11 United Kingdom
Argentina
12
56
11
43 55
10
57
15
62
13
56
11
49
10
39
10
52
14 13
Argentina
USA 2 3 1 1 1 4 5 4 1 1
Australia 6 28 19 6 13 20 5 43 12 Australia
Venezuela 61 63 63 63 63 57 63 63 63 61
Austria 12 12 14 24 30 33 21 21 9 Austria
Belgium 20 31 21 19 21 29 24 35 26 Belgium
Brazil 62 61 27 52 58 50 39 41 48 Brazil
Bulgaria 48 50 42 55 48 39 41 40 47 Bulgaria
Canada 8 6 7 12 3 26 16 16 13 Canada
FUTURE READINESS Chile 37 49 58 33 40 44 22 54 40 Chile
China 13 40 2 18 31 32 17 4 35 China
Colombia 54 48 57 60 56 61 60 38 49 Colombia
Croatia 61 26 32 59 43 40 46 63 59 Croatia

Subfactors 2016 2017 2018 2019 2020 Cyprus


Czech Republic
57
26
30
46
35
31
47
45
52
27
52
28
28
34
42
27
29
36
Cyprus
Czech Republic
Adaptive attitudes 47 51 55 58 53 Denmark 4 9 15 4 23 6 2 5 1 Denmark
Estonia 31 3 47 30 29 17 18 26 22 Estonia
Business agility 34 32 34 30 44 Finland 11 20 12 13 6 10 10 22 2 Finland
France 25 36 13 9 20 19 36 36 21 France
IT integration 55 53 55 51 43 Germany 22 17 5 28 16 45 23 15 20 Germany
Greece 50 56 36 41 49 46 44 55 45 Greece
Hong Kong SAR 7 5 17 7 12 2 4 14 19 Hong Kong SAR
Adaptive attitudes Rank Business agility Rank IT integration Rank Hungary 44 45 44 39 46 24 62 59 41 Hungary
Iceland 33 15 46 15 35 16 25 19 27 Iceland
E-Participation 42 Opportunities and threats 38 E-Government 49 India 41 51 29 53 7 62 55 52 55 India
Indonesia 43 63 51 51 41 55 58 24 60 Indonesia
Internet retailing 49 u World robots distribution 11 Public-private partnerships 16 Ireland 19 35 25 14 45 30 12 9 25 Ireland
w Tablet possession 58 Agility of companies 36 Cyber security 34 Israel 28 1 3 32 26 36 26 29 14 Israel
Italy 42 58 22 48 54 43 42 23 39 Italy
Smartphone possession 47 Use of big data and analytics 35 w Software piracy 56 Japan 46 18 11 44 33 5 19 56 23 Japan
Jordan 40 33 63 42 38 53 61 37 57 Jordan
Attitudes toward globalization 12 Knowledge transfer 29 Kazakhstan 49 4 54 23 55 48 33 13 46 Kazakhstan
Entrepreneurial fear of failure 53 Korea Rep. 21 11 4 26 25 3 1 3 15 Korea Rep.
Latvia 27 27 49 37 50 13 51 45 37 Latvia
Lithuania 23 16 40 27 42 18 47 18 32 Lithuania
Luxembourg 39 23 41 8 15 35 48 34 16 Luxembourg
Malaysia 30 8 26 35 18 15 30 30 33 Malaysia
Mexico 45 57 43 50 53 54 52 50 53 Mexico
Mongolia 60 41 61 58 60 60 40 61 61 Mongolia
Netherlands 3 29 16 11 2 12 6 7 5 Netherlands
New Zealand 17 37 34 21 24 21 13 46 18 New Zealand
Norway 16 10 23 2 9 9 7 8 6 Norway
Peru 58 39 59 49 37 59 54 47 58 Peru
Philippines 55 59 56 62 39 49 57 32 56 Philippines
Poland 29 32 28 46 36 23 29 33 38 Poland
Portugal 24 38 30 20 44 42 31 57 34 Portugal
Qatar 15 53 60 29 19 31 27 17 28 Qatar
Romania 51 54 39 43 61 37 45 53 54 Romania
Russia 47 13 24 40 57 41 43 60 51 Russia
Saudi Arabia 34 34 62 25 5 47 37 28 24 Saudi Arabia
Singapore 1 7 10 1 11 1 20 11 3 Singapore
Slovak Republic 53 52 38 61 47 38 50 62 44 Slovak Republic
Slovenia 35 22 33 38 28 34 38 31 31 Slovenia
South Africa 59 60 53 56 32 57 59 58 50 South Africa

17
Spain 32 42 20 36 34 27 35 48 30 Spain
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Sweden
Switzerland
9
2
2
14
6
9
5
10
4
14
11
14
8
9
10
6
4
7
Sweden
Switzerland
Taiwan, China 18 21 18 16 8 4 14 1 17 Taiwan, China
Thailand 36 55 37 31 17 25 53 44 43 Thailand
Turkey 38 62 45 34 51 51 32 20 42 Turkey
UAE 5 44 52 3 10 8 15 12 8 UAE
Ukraine 52 19 50 54 59 58 56 51 62 Ukraine
Trends in the IMD World Digital
Competitiveness Ranking, 2020
Arturo Bris Christos Cabolis
Director Chief Economist
IMD World Competitiveness Center IMD World Competitiveness Center

José Caballero Marco Pistis


Senior Economist Research Specialist
IMD World Competitiveness Center IMD World Competitiveness Center

Introduction

The IMD World Competitiveness Center is publishing In 2020, USA held the top position for the third consecutive
the fourth edition of the IMD World Digital Competitiveness year. Singapore held the 2nd spot, while Denmark overtook
Ranking (WDCR) that measures the capacity and readiness Sweden to claim 3rd place. Hong Kong climbed three ranks to
of 63 economies to adopt and explore digital technologies 5th, and Switzerland dropped one place to claim the 6th spot.
for economic and social transformation.
2020 has been a challenging year for the world. Every
WDCR relies on three factors: Knowledge, which aspect of our lives has been affected by COVID-19 and
captures the intangible infrastructure necessary for technology has been incorporated to address the pandemic
the learning and discovery dimensions of technology; in different dimensions from communication to monitoring,
Technology, which quantifies the landscape of developing assessing and, hopefully in the non-distant future, finding a
digital technologies; and Future Readiness, that examines cure for the virus.
the level of preparedness of an economy to assume its
digital transformation. For most countries the responses of our survey were
acquired during the first wave of COVID-19. To be clear, the
In this edition of the WDCR, we introduce one new variable questions we ask do not refer specifically to issues related
related to “Entrepreneurial fear of failure” as an additional to the pandemic. Still, if technology is the most important
criterion in the Business Agility sub-factor. The source of this tool in our battle against the pandemic, some of the trends
variable is the Global Entrepreneurship Monitor (GEM). we identify have an added significance.

Figure 1:Changes in Digital competitiveness ranking between 2019 and 2020

18 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Figure 2: Trends in Digital Competitiveness by region

For 2020, economies that top our ranking focus economies. The Republic of Korea, Denmark and the USA
on building their talent pool and thus strengthen the excel in the dimension of individual adaptive attitudes while
knowledge infrastructure necessary to develop and employ Taiwan-China, the USA, the Republic of Korea and China
digital technology with Singapore, Switzerland, and the capture the four highest places in the area of business
Netherlands holding the top three positions respectively. agility.

In addition, most leading economies in our ranking In the following sections, we review the main facts for the
provide an effective regulatory framework that enables the top ten economies, we identify the characteristics of the
development and introduction of technologies. Singapore, largest increases and declines, as well as the challenges
Norway, UAE and Denmark capture the top four places in for the bottom ten economies in our ranking. We begin by
this sub-factor. outlining the trends in digital competitiveness at the sub-
regional level.
Finally, top performers in digital competitiveness also
combine individual adaptability with business agility in their

Digital competitiveness regional trends: Overall ranking

The WDCR studies 63 economies most of which have a Figure 2 presents the sub-regional overall digital
high or middle level of income per capita. Figure 1 provides competitiveness ranking trend for the years 2016 to 2020.
a visualization of the changes in the ranking between 2019 Only Eastern Asia and South America regions achieved an
and 2020. Of the economies in the study, 29, experienced increase in their digital competitiveness rankings between
a decline in the ranking. From the remaining, 23 advanced, 2019 and 2020; the other sub-regions remained stable or
while 11 remained in the position as last year. experienced a decline in their overall average positions.

The largest improvements in the ranking compared to Eastern Asia tops the regional rankings, steadily
2019 have been experienced by Cyprus, Estonia, Turkey, increasing since 2016 from an average ranking position
Greece, Brazil and China. The largest declines have of about 20th to about 15th in 2019 finally reaching an
affected instead South Africa, Luxembourg, Russia, Mexico average of 13.4 in 2020. Western Europe remains stable
and Spain. Below, we discuss these trends in more details. at about 21st in 2020 but becomes the second most digital
competitive region because of a small decline experienced

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 19
Figure 3: Digital competitiveness factors performance across regions in 2020

worse
>
<
better

by North America (which drops from an average position shows a slight improvement this year increasing its average
of about 20th over the past four years to 22.3 in 2020). position from 56th in 2019 to an average ranking of 55th in
Southern Asia and the Pacific and Western Asia and Africa 2020.
regions saw a decline in the 2019-2020 period reaching the
33rd and the 36th positions respectively. In terms of the digital competitiveness factors (Figure
3), regional rankings are fairly similar to the overall digital
The performance of Eastern European countries is stable competitiveness scores. However, a noticeable difference
in 2020 around an average 40th position. Ex-Cis and Central is present in the knowledge factor where North America
Asia economies declined from about 45th to 47th during and Ex-CIS and Central Asia economies perform better
the same period. Conversely, the South American region compared to the general score.

Top 10

The top 10 economies remain the same as last Denmark exceeds in the future readiness factor. In
year. The USA continues to lead the IMD World Digital the latter, it ranks 1st in IT integration, 2nd in adaptive
Competitiveness Ranking for the third consecutive attitudes and 5th in business agility. At the indicator level,
year. Likewise, Singapore remains in the 2nd spot. While Denmark ranks 1st in attitudes toward globalization and
Denmark overtakes Sweden moving up one place (3rd e-government, and 3rd in the effectives of companies’
and 4th respectively), Hong Kong SAR rises three ranks response to opportunities and threats, and in knowledge
to 5th. Switzerland drops to 6th (from 5th) and similarly the transfer between companies and universities.
Netherlands declines to 7th (from 6th). Korea Rep. moves up
to 8th (from 10th), Norway remains at 9th and Finland rounds At the factor level, Sweden reaches its highest ranking in
up the top 10 dropping 3 places from 7th. knowledge which is driven by its performance in training and
education (2nd). Among the indicators, Sweden ranks the
The USA’s performance is largely driven by the highest in the development and application of technology
knowledge and future readiness factors. More specifically, and in country credit rating (1st in both), and it reaches the
it is sustained by factors related to scientific concentration 2nd spot in the availability of digital/technological skills and
(e.g., percentage of scientific and technical employment in attitudes toward globalization.
and the use of robots in education and R&D), capital (e.g.,
availability of venture capital), adaptive attitudes (e.g., Hong Kong’s improvement in the overall digital
e-participation) and business agility (e.g., world robots competitiveness ranking is mainly the result of its
distribution or the percentage share of world robots). performance in the technology factor and to a lesser extent
in knowledge. In the former, Hong Kong ranks highest in the
Singapore achievements comes mainly on the back of technological framework (2nd), and in the latter, in talent (7th).
its performance in the knowledge and technology factors. Its strengths include high-tech exports (as a percentage of
Particularly, Singapore tops the rankings in talent, and in manufactured exports) and the private sector’s response to
the regulatory and technological frameworks. In training and opportunities and threats ranking 1st in both, graduates in
education, employee training rises from the 28th place to the sciences (2nd) and high-tech patent grants (2nd).
16th. In addition, in scientific concentration, the scientific and
technical employment indicator shows improvement.

20 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
The slight drop experienced by Switzerland this year is factors. In the talent factor, its performance slumps in the
the result of declines in both the knowledge and technology management of cities, the availability of digital/technological
factors. In knowledge, the most significant change is in skills, and total public expenditure on education. Within
scientific concentration in which Switzerland moves down the technology factor, the Netherlands sees a decline
from 7th to 9th, mainly as a result of a somewhat stagnant in the effectiveness of immigration laws (whether or not
performance in the percentage of female researchers they prevent companies from employing foreign labor)
indicator (34th) and R&D productivity by publication (38th). and the efficiency of the banking and financial services.
In technology, Switzerland drops in the technological Under the future readiness factor, e-participation, the
framework from 9th in 2019 to 14th which results from a agility of companies and their use of big data and analytics
significant drop in high-tech exports. experience a downturn.

The Netherlands sees a slight decline in the overall digital Conversely, Korea improves across all factors. Its
competitiveness ranking as a result of drops across all strongest performance comes in the future readiness

Figure 4: Digital competitiveness ranking 2020 Top 10


Overall Knowledge Technology Future
Rank Readiness

1 USA 1 7 2

2 Singapore 2 1 12

3 Denmark 6 9 1

4 Sweden 4 6 7

5 Hong Kong SAR 7 2 10

6 Switzerland 3 11 5

7 Netherlands 14 8 4

8 Korea Rep. 10 12 3

9 Norway 16 3 6

10 Finland 15 10 9

factor (3rd), specifically in the adaptive attitudes (1st) and number of internet users (per 1000 people, 2nd) and tablet
business agility (3rd) sub-factors. In adaptive attitudes, it and smartphone possession (3rd and 4th, respectively).
ranks 1st in e-participation and internet retailing. In business
agility, Korea benefits from a positive turn in executives’ Finland remains in the top 10 despite declining in several
perceptions particularly in terms of how enterprises manage aspects including graduates in sciences, the effectiveness
opportunities and threats, the agility of companies and their of immigration laws, IT & media stock market capitalization,
use of big data and analytics. e-participation and internet retailing. Nevertheless, Finland
improves in the business agility sub-factor (from 27th to 22nd)
Norway’s strengths are mainly in the technology factor as a result of gains in executives’ perceptions about how
(3rd). Under the regulatory framework sub-factor in which companies react to opportunities and threats, and their use
it ranks 2nd, Norway performs well in the enforcement of of big data and analytics.
contracts (3rd) and in the effectiveness of immigration laws
(7th). Other strengths include country credit rating (joint 1st),

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 21
Largest Improvements

Cyprus experiences the largest increase (from 54th to 40th) Greece ranks 46th (up from 53rd) in the overall ranking.
in this year’s overall digital competitiveness ranking. This is Within the technology factor (up to 43rd from 54th), Greece
the results of improvements across all factors increasing from performs well in the regulatory framework sub-factor rising to
55th to 40th in knowledge, 59th to 52nd in technology and 40th to 41st (from 52nd). Such a boost comes from improvements in,
29th in future readiness. The key drivers of such boost include for example, the starting business indicator, in which Greece
increases in high-tech patent grants (percentage of all patents advances from 26th to 6th. In the future readiness factor (46th,
granted), investment in telecommunications (percentage up from 53rd), Greece advances in business agility (from 60th
of GDP), e-participation and e-government. Cyprus also to 55th) and IT integration (from 50th to 45th).
benefits from a favourable turn in executive perceptions.
Brazil improves from the 57th place to 51st rising from
In the overall ranking, Turkey moves from the 52 place nd
near the bottom of the ranking. To different degrees,
to 44th. The move originates mainly from improvements in Brazil’s performance in scientific concentration, regulatory
future readiness particularly in adaptive attitudes (e.g., rise framework, capital and business agility improves.
from 35th to 22nd in e-participation) and business agility (e.g., Specifically, business agility shows advancement in most
moves from 58th to 42nd in the private sector’s use of big data of its components including knowledge transfer between
and analytics). private sector and universities (59th to 54th) and in the agility
of companies (57th to 39th).
Estonia’s improves from the 29th spot to the 21st which
represents its highest position since the inception of the In the overall digital competitiveness ranking, China
digital competitiveness ranking. Estonia performs well in advances from the 22nd spot to the 16th. This improvement is
knowledge (from 30th to 23rd) and future readiness (from 30th driven by boost in talent (19th to 13th), scientific concentration
to 20th). The boost in the knowledge factor is largely the result (9th to 2nd) and adaptive attitudes (24th to 17th). In particular,
of an advancement in talent (from 37th to 31st) and training China advances in measures of scientific and technical
and education (from 10th to 3rd). Estonia’s performance in employment, high-tech patent grants, IT & media stock
future readiness improves in adaptive attitudes (from 26th to market capitalization, e-participation and e-government.
18th) and business agility (from 43rd to 26th).

Largest Delines

South Africa drops from the 48th spot to the 60th which performance in measures related to e-participation,
represents the largest decline in the overall ranking. To business’ response to opportunities and threats, limited use
different degrees, South Africa underperforms in all digital of big data and analytics by the private sector, e-government,
factors with the steepest decline in future readiness from and public and private sector ventures (whether they support
44th to 57th. At the sub-factor level, it also declines in all technological development).
but one with the talent (49th to 59th) and business agility
(from 40th to 58th) sub-factors displaying the largest drop. In Spain declines to 33rd (down from 28th) largely as a result
terms of talent, the decline is mainly due to limited access of a downturn on several measures of future readiness.
to foreign highly-skilled personnel and availability of digital/ These include e-participation, tablet and smartphone
technological skills. Business agility suffers, for example, possession, knowledge transfer and cyber security.
from an ineffective private sector response to opportunities Similarly, Russia drops to 43rd (from 38th) mainly from a dip
and threats, and its limited use of big data and analytics. in the future readiness sub-factor. This is particularly so in
terms of business agility (e.g., private sector’s management
Luxembourg slumps from the 21st place to the 28th in the of opportunities and threats) and IT integration (e.g.,
overall ranking. It sees a downturn in all digital factors with e-government and public-private partnerships).
the largest decline in future readiness (17th to 27th). The latter
decrease results from the deterioration in Luxembourg’s

Bottom 10

Mexico drops to the bottom 10 of the overall ranking Indonesia remains in 56th despite improving in the future
declining from the 49th spot to the 54th. The downturn comes readiness factor, particularly in e-participation (58th to 45th)
as measures of graduates in sciences, effectiveness of and internet retailing (58th to 50th). Such an improvement is
immigration laws, investment in telecommunications and counterbalanced by a drop in the technology factor in which
e-participation experience a decrease. the efficiency of the banking and financial services, the level
of investment in telecommunication and wireless broadband
Despite moving up from the 61st to the 55th spot, Peru (penetration rate, per 100 people) show a steep decline.
remains in the bottom of the overall ranking. Peru shows
a strong improvement in capital (45th to 37th) and business The Philippines slightly falls from 55th to 57th. The
agility (59th to 47th) but remains somewhat stagnant in, for decline reflects the weakening of the talent and training
example, talent (58th), scientific concentration (59th) and and education sub-factors. The deterioration of these sub-
technological framework (59th). In addition, Peru experiences factors is mainly driven by decreases in the availability of
a decline in adaptive attitudes (49th to 54th) mainly as a result internationally experienced senior managers, attracting
of a drop in e-participation. foreign highly-skilled personnel and employee training.

22 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Figure 5: Digital competitiveness ranking 2020 Bottom 10
Overall Knowledge Technology Future
Rank Readiness

54 Mexico 52 56 52

55 Peru 55 58 55

56 Indonesia 63 54 48

57 Philippines 62 53 54

58 Ukraine 38 59 61

59 Argentina 50 62 47

60 South Africa 60 55 57

61 Colombia 59 61 50

62 Mongolia 58 60 59

63 Venezuela 61 63 63

Ukraine improves, moving up two spots from 60th to Despite strong advancements in business agility,
58th, which is driven by gains in talent, particularly in the Colombia drops from 58th place to 61st. The decline
availability of digital/technological skills (40th to 27th), originates largely in a downturn in the technological
e-participation (53rd to 39th) and agility of companies (47th framework and adaptive attitudes sub-factors. In addition,
to 33rd). Colombia experiences stagnation in several other aspects
including talent, training and education, regulatory
Argentina remains in the 59th spot. It experiences some framework and capital.
improvements in the future readiness factor, especially in
adaptive attitudes (57th to 49th) and business agility (48th to Mongolia remains in the 62nd place and Venezuela in the
39th). However, Argentina declines in talent (51st to 56th), 63rd of the overall digital competitiveness ranking.
scientific concentration (50th to 55th), regulatory framework
(49th to 57th) and capital (51st to 62nd).

As discussed previously, South Africa ranks 60th (down


from 48th) which represents the largest decline in this year’s
overall digital competitiveness ranking.

Concluding Remarks

The Digital technologies remain at the core of Furthermore, the flexibility and adaptability of not only
strengthening the competitiveness of an economy. In enterprises but of individuals sustain the digital progress
particular, the role of knowledge generation and talent of countries. This is particularly so in the current pandemic
development in combination with effective regulation and context in which flexibility and adaptability to upcoming
infrastructure, continue to drive digital competitiveness. digital technologies will enable societies to overcome the
crisis.

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 23
Appendices

Figure 6: Digital competitiveness ranking 2019 and 2020

Country / Country
Economy / Economy
2020 Change
2020 2019
Change 2019 Country / Country
Economy 2020
/ Economy Change
2020 2019
Change 2019
USA USA 1 ▬ (0)
1 ▬ (0) 1 1 Spain Spain 33 ▼ 33
(-5) ▼ (-5)28 28
SingaporeSingapore 2 ▬ (0)
2 ▬ (0) 2 2 Saudi Arabia
Saudi Arabia 34 ▲ 34
(+5) ▲ (+5) 39 39
Denmark Denmark 3 ▲ (+1)
3 ▲ (+1)4 4 Czech Republic
Czech Republic 35 ▲ 35
(+2) ▲ (+2) 37 37
Sweden Sweden 4 ▼ (-1)
4 ▼ (-1)3 3 Kazakhstan Kazakhstan 36 ▼ 36
(-1) ▼ (-1)35 35
Hong Kong SARKong SAR 5
Hong ▲ (+3)
5 ▲ (+3)8 8 Portugal Portugal 37 ▼ 37
(-3) ▼ (-3)34 34
Switzerland
Switzerland 6 ▼ (-1)
6 ▼ (-1)5 5 Latvia Latvia 38 ▼ 38
(-2) ▼ (-2)36 36
Netherlands
Netherlands 7 ▼ (-1)
7 ▼ (-1)6 6 Thailand Thailand 39 ▲ 39
(+1) ▲ (+1) 40 40
Korea Rep.Korea Rep. 8 ▲ (+2)
8 ▲ (+2)10 10 Cyprus Cyprus 40 ▲ 40
(+14) ▲ (+14)
54 54
Norway Norway 9 ▬ (0)
9 ▬ (0) 9 9 Chile Chile 41 ▲ 41
(+1) ▲ (+1) 42 42
Finland Finland 10 ▼ 10
(-3) ▼ (-3)7 7 Italy Italy 42 ▼ 42
(-1) ▼ (-1)41 41
Taiwan, China
Taiwan, China 11 ▲ 11
(+2) ▲ (+2)13 13 Russia Russia 43 ▼ 43
(-5) ▼ (-5)38 38
Canada Canada 12 ▼ 12
(-1) ▼ (-1)11 11 Turkey Turkey 44 ▲ 44
(+8) ▲ (+8) 52 52
United Kingdom
United Kingdom 13 ▲ 13
(+2) ▲ (+2)15 15 Bulgaria Bulgaria 45 ▬ 45
(0) ▬ (0) 45 45
UAE UAE 14 ▼ 14
(-2) ▼ (-2)12 12 Greece Greece 46 ▲ 46
(+7) ▲ (+7) 53 53
Australia Australia 15 ▼ 15
(-1) ▼ (-1)14 14 Hungary Hungary 47 ▼ 47
(-4) ▼ (-4)43 43
China China 16 ▲ 16
(+6) ▲ (+6)22 22 India India 48 ▼ 48
(-4) ▼ (-4)44 44
Austria Austria 17 ▲ 17
(+3) ▲ (+3)20 20 Romania Romania 49 ▼ 49
(-3) ▼ (-3)46 46
Germany Germany 18 ▼ 18
(-1) ▼ (-1)17 17 Slovak Republic
Slovak Republic 50 ▼ 50
(-3) ▼ (-3)47 47
Israel Israel 19 ▼ 19
(-3) ▼ (-3)16 16 Brazil Brazil 51 ▲ 51
(+6) ▲ (+6) 57 57
Ireland Ireland 20 ▼ 20
(-1) ▼ (-1)19 19 Croatia Croatia 52 ▼ 52
(-1) ▼ (-1)51 51
Estonia Estonia 21 ▲ 21
(+8) ▲ (+8)29 29 Jordan Jordan 53 ▼ 53
(-3) ▼ (-3)50 50
New Zealand
New Zealand 22 ▼ 22
(-4) ▼ (-4)18 18 Mexico Mexico 54 ▼ 54
(-5) ▼ (-5)49 49
Iceland Iceland 23 ▲ 23
(+4) ▲ (+4)27 27 Peru Peru 55 ▲ 55
(+6) ▲ (+6) 61 61
France France 24 ▬ 24
(0) ▬ (0) 24 24 Indonesia Indonesia 56 ▬ 56
(0) ▬ (0) 56 56
Belgium Belgium 25 ▬ 25
(0) ▬ (0) 25 25 PhilippinesPhilippines 57 ▼ 57
(-2) ▼ (-2)55 55
Malaysia Malaysia 26 ▬ 26
(0) ▬ (0) 26 26 Ukraine Ukraine 58 ▲ 58
(+2) ▲ (+2) 60 60
Japan Japan 27 ▼ 27
(-4) ▼ (-4)23 23 Argentina Argentina 59 ▬ 59
(0) ▬ (0) 59 59
LuxembourgLuxembourg 28 ▼ 28
(-7) ▼ (-7)21 21 South Africa
South Africa 60 ▼ 60
(-12) ▼ (-12)
48 48
Lithuania Lithuania 29 ▲ 29
(+1) ▲ (+1)30 30 Colombia Colombia 61 ▼ 61
(-3) ▼ (-3)58 58
Qatar Qatar 30 ▲ 30
(+1) ▲ (+1)31 31 Mongolia Mongolia 62 ▬ 62
(0) ▬ (0) 62 62
Slovenia Slovenia 31 ▲ 31
(+1) ▲ (+1)32 32 VenezuelaVenezuela 63 ▬ 63
(0) ▬ (0) 63 63
Poland Poland 32 ▲ 32
(+1) ▲ (+1)33 33

24 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Figure 7: Digital competitiveness ranking 2018, 2019 and 2020

1 63 Digital 2020
​ 59 15
13 17
58 63 Digital 2019
​ 59 25
14 1 14 51
15 20
44 60 25 45
12 1 63 Digital 2018
​ 55
13 57
39 10 15 12
52 58 23 45
11 40 17 57 11 41
52 43
6 13 42 16
39 8
4
3
5
5
16
IMD WORLD 37
30
22
58
61
33 52

DIGITAL
28 3 59 51
60 31 44 40
48 54
31 49 54

50
32
34 COMPETITIVENESS 33
37
35

3
47 4
2 2
50
2
RANKING 4
25 29 21
34 39 42 7 7 10
38 40 26
43 24 24
47 18
46 17
49 28 53 18
31 53
30 32 11 46
34 36 8
46
37 5
33 56 21 43
32 55 60 48 27 47
6 62
57 61 44 23
19 20
55 9 9 12 56
61 41 48
18 51 22 19
9 6 27 24 45 16 56
29 35 14 38
22 62 41 20
49 23
7 26 21 50 19
62 30 36 10 35 42
54 27
26 28
29 38 8 36 53
Latvia

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 25
Figure 8: Composition of sub-regions and regions

 Austria  Italy
 Belgium  Luxembourg
 Cyprus  Netherlands
 Denmark  Norway
 Finland  Portugal
Western Europe
 France  Spain
 Germany  Sweden
 Greece  Switzerland
 Iceland  United Kingdom
 Ireland Europe,
 Bulgaria  Latvia Middle East &
 Czech Republic  Poland Africa
 Estonia  Romania
Eastern Europe
 Croatia  Slovenia
 Hungary  Slovak Republic
 Lithuania  Ukraine
 Israel  South Africa
Western Asia &  Jordan  Turkey
Africa  Qatar  UAE
 Saudi Arabia
Ex-CIS &  Kazakhstan  Russia
Central Asia  Mongolia
 China Mainland  Korea Rep.
Eastern Asia  Hong Kong SAR  Taiwan
 Japan Asia &
 Australia  New Zealand Pacific
Southern Asia &  India  Philippines
The Pacific  Indonesia  Singapore
 Malaysia  Thailand
 Canada  USA
North America
 Mexico
 Argentina  Colombia The Americas
South America  Brazil  Peru
 Chile  Venezuela

26 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
IMD WORLD DIGITAL
COMPETITIVENESS
RANKING 2020

The statistical tables are available for subscribers of the


IMD World Competitiveness Online.

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I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 27
T h e 2 0 2 0 I M D Wo r l d D i g i t a l
DIGITAL COMPETITIVENESS RANKING (Ranks 1 - 30)
0 10 20 30 40 50 60 70 80 90 100

100.000 (1) USA 1

98.052 (2) Singapore 2

96.013 (4) Denmark 3

95.146 (3) Sweden 4

94.451 (8) Hong Kong SAR 5

93.693 (5) Switzerland 6

92.567 (6) Netherlands 7

92.252 (10) Korea Rep. 8

92.170 (9) Norway 9

91.130 (7) Finland 10

90.772 (13) Taiwan, China 11

90.482 (11) Canada 12

86.314 (15) United Kingdom 13

85.970 (12) UAE 14

85.472 (14) Australia 15

84.105 (22) China 16

83.127 (20) Austria 17

81.062 (17) Germany 18

80.723 (16) Israel 19

79.232 (19) Ireland 20

78.030 (29) Estonia 21

77.690 (18) New Zealand 22

77.091 (27) Iceland 23

76.983 (24) France 24

76.977 (25) Belgium 25

75.985 (26) Malaysia 26

75.099 (23) Japan 27

73.269 (21) Luxembourg 28

72.932 (30) Lithuania 29

71.619 (31) Qatar 30

(2019 rankings are in parentheses)

28 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Competitiveness Ranking
DIGITAL COMPETITIVENESS RANKING (Ranks 31 - 63)
0 10 20 30 40 50 60 70 80 90 100

69.475 (32) Slovenia 31

69.233 (33) Poland 32

68.985 (28) Spain 33

67.910 (39) Saudi Arabia 34

67.459 (37) Czech Republic 35

66.524 (35) Kazakhstan 36

66.511 (34) Portugal 37

65.502 (36) Latvia 38

64.265 (40) Thailand 39

61.664 (54) Cyprus 40

61.518 (42) Chile 41

60.911 (41) Italy 42

59.950 (38) Russia 43

59.823 (52) Turkey 44

56.295 (45) Bulgaria 45

56.209 (53) Greece 46

55.914 (43) Hungary 47

54.836 (44) India 48

53.668 (46) Romania 49

53.261 (47) Slovak Republic 50

52.095 (57) Brazil 51

52.045 (51) Croatia 52

51.844 (50) Jordan 53

51.509 (49) Mexico 54 The IMD Digital World Competitiveness


Ranking presents the 2020 overall ranking
50.120 (61) Peru 55 for the 63 economies covered by the
50.075 (56) Indonesia 56
Center. The economies are ranked
from the most to the least competitive
50.031 (55) Philippines 57 and the results from the previous year’s
ranking (2019) are shown in brackets.
48.807 (60) Ukraine 58 The Scores shown to the left are actually
indices (0 to 100) generated for the
48.784 (59) Argentina 59
unique purpose of constructing charts
48.353 (48) South Africa 60 and graphics.

46.450 (58) Colombia 61

43.681 (62) Mongolia 62

23.991 (63) Venezuela 63

(2019 rankings are in parentheses)

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 29
Methodology in a Nutshell

1. The IMD World Digital Competitiveness (WDC) ranking analyzes and ranks the extent to which countries adopt
and explore digital technologies leading to transformation in government practices, business models and society
in general.

2. As in the case of the IMD World Competitiveness ranking, we assume that digital transformation takes place
primarily at enterprise level (whether private or state-owned) but it also occurs at the government and society
levels.

3. Based on our research, the methodology of the WDC ranking defines digital competitiveness into three main
factors:

- Knowledge
- Technology
- Future readiness

4. In turn, each of these factors is divided into 3 sub-factors which highlight every facet of the areas analyzed.
Altogether, the WDC features 9 such sub-factors.

5. These 9 sub-factors comprise 52 criteria, although each sub-factor does not necessarily have the same number
of criteria (for example, it takes more criteria to assess Training and Education than to evaluate IT integration).

6. Each sub-factor, independently of the number of criteria it contains, has the same weight in the overall
consolidation of results, that is approximately 11.1% (100 ÷ 9 ~ 11.1).

7. Criteria can be hard data, which analyze digital competitiveness as it can be measured (e.g. Internet bandwidth
speed) or soft data, which analyze competitiveness as it can be perceived (e.g. Agility of companies). Hard
criteria represent a weight of 2/3 in the overall ranking whereas the survey data represent a weight of 1/3.

8. The 52 criteria include 19 new indicators which are only used in the assessment of the WDC ranking. The rest of
the indicators are shared with the IMD World Competitiveness Ranking.

9. In addition, two criteria are for background information only, which means that they are not used in calculating
the overall competitiveness ranking (i.e., Population and GDP).

10. Finally, aggregating the results of the 9 sub-factors makes the total consolidation, which leads to the overall
ranking of the WDC.

30 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
W h a t i s t h e I M D Wo r l d D i g i t a l
Competitiveness ranking?
Digital Competitiveness Factors and Sub-factors
FA C T O R S

Knowledge Technology Future Readiness

Know-how necessary to Overall context that enables Level of country preparedness to


discover, understand and build the development of digital exploit digital transformation.
new technologies. technologies.
S U B - FA CTO R S

Talent Regulatory Framework Adaptive Attitudes

Training and Education Capital Business Agility

Scientific Concentration Technological Framework IT Integration

Computing the Rankings

Hard Data Survey Data


Statistics from international International panel of experts
regional and national sources Executive Opinion Survey

32 Criteria 20 Criteria

Compute STD Values


Individually, for all criteria used
in the rankings

52 Criteria

Criteria Rankings Factor Rankings Overall Rankings


Each of the 52 criteria is Knowledge, Technology, Aggregates the STD values for
individually ranked for the Future Readiness all the 52 ranked criteria
countries

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 31
T h e 2 0 2 0 I M D Wo r l d D i g i t a l
Competitiveness Rankings :
S e le c t e d B re a k d o w n s
Populations greater than 20 million
Populations greater than 20 million
0 10 20 30 40 50 60 70 80 90 100

100.000 USA 1
92.252 Korea Rep. 2
90.772 Taiwan, China 3
90.482 Canada 4
86.314 United Kingdom 5
85.472 Australia 6
84.105 China 7
81.062 Germany 8
76.983 France 9
75.985 Malaysia 10
75.099 Japan 11
69.233 Poland 12
68.985 Spain 13
67.910 Saudi Arabia 14
64.265 Thailand 15
60.911 Italy 16
59.950 Russia 17
59.823 Turkey 18
54.836 India 19
52.095 Brazil 20
51.509 Mexico 21
50.120 Peru 22
50.075 Indonesia 23
50.031 Philippines 24
48.807 Ukraine 25
48.784 Argentina 26
48.353 South Africa 27
46.450 Colombia 28
23.991 Venezuela 29

32 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Populations less than 20 million
Populations less than 20 million
0 10 20 30 40 50 60 70 80 90 100

98.052 Singapore 1
96.013 Denmark 2
95.146 Sweden 3
94.451 Hong Kong SAR 4
93.693 Switzerland 5
92.567 Netherlands 6
92.170 Norway 7
91.130 Finland 8
85.970 UAE 9
83.127 Austria 10
80.723 Israel 11
79.232 Ireland 12
78.030 Estonia 13
77.690 New Zealand 14
77.091 Iceland 15
76.977 Belgium 16
73.269 Luxembourg 17
72.932 Lithuania 18
71.619 Qatar 19
69.475 Slovenia 20
67.459 Czech Republic 21
66.524 Kazakhstan 22
66.511 Portugal 23
65.502 Latvia 24
61.664 Cyprus 25
61.518 Chile 26
56.295 Bulgaria 27
56.209 Greece 28
55.914 Hungary 29
53.668 Romania 30
53.261 Slovak Republic 31
52.045 Croatia 32
51.844 Jordan 33
43.681 Mongolia 34

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 33
GDP per capita greater than $20,000
GDP per capita greater than $20,000
0 10 20 30 40 50 60 70 80 90 100

100.000 USA 1
98.052 Singapore 2
96.013 Denmark 3
95.146 Sweden 4
94.451 Hong Kong SAR 5
93.693 Switzerland 6
92.567 Netherlands 7
92.252 Korea Rep. 8
92.170 Norway 9
91.130 Finland 10
90.772 Taiwan, China 11
90.482 Canada 12
86.314 United Kingdom 13
85.970 UAE 14
85.472 Australia 15
83.127 Austria 16
81.062 Germany 17
80.723 Israel 18
79.232 Ireland 19
78.030 Estonia 20
77.690 New Zealand 21
77.091 Iceland 22
76.983 France 23
76.977 Belgium 24
75.099 Japan 25
73.269 Luxembourg 26
71.619 Qatar 27
69.475 Slovenia 28
68.985 Spain 29
67.910 Saudi Arabia 30
67.459 Czech Republic 31
66.511 Portugal 32
61.664 Cyprus 33
60.911 Italy 34

34 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
GDP per capita less than $20,000
GDP per capita less than $20,000
0 10 20 30 40 50 60 70 80 90 100

84.105 China 1
75.985 Malaysia 2
72.932 Lithuania 3
69.233 Poland 4
66.524 Kazakhstan 5
65.502 Latvia 6
64.265 Thailand 7
61.518 Chile 8
59.950 Russia 9
59.823 Turkey 10
56.295 Bulgaria 11
56.209 Greece 12
55.914 Hungary 13
54.836 India 14
53.668 Romania 15
53.261 Slovak Republic 16
52.095 Brazil 17
52.045 Croatia 18
51.844 Jordan 19
51.509 Mexico 20
50.120 Peru 21
50.075 Indonesia 22
50.031 Philippines 23
48.807 Ukraine 24
48.784 Argentina 25
48.353 South Africa 26
46.450 Colombia 27
43.681 Mongolia 28
23.991 Venezuela 29

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 35
Europe - Middle East - Africa
Europe - Middle East - Africa
0 10 20 30 40 50 60 70 80 90 100

96.013 Denmark 1
95.146 Sweden 2
93.693 Switzerland 3
92.567 Netherlands 4
92.170 Norway 5
91.130 Finland 6
86.314 United Kingdom 7
85.970 UAE 8
83.127 Austria 9
81.062 Germany 10
80.723 Israel 11
79.232 Ireland 12
78.030 Estonia 13
77.091 Iceland 14
76.983 France 15
76.977 Belgium 16
73.269 Luxembourg 17
72.932 Lithuania 18
71.619 Qatar 19
69.475 Slovenia 20
69.233 Poland 21
68.985 Spain 22
67.910 Saudi Arabia 23
67.459 Czech Republic 24
66.524 Kazakhstan 25
66.511 Portugal 26
65.502 Latvia 27
61.664 Cyprus 28
60.911 Italy 29
59.950 Russia 30
59.823 Turkey 31
56.295 Bulgaria 32
56.209 Greece 33
55.914 Hungary 34
53.668 Romania 35
53.261 Slovak Republic 36
52.045 Croatia 37
51.844 Jordan 38
48.807 Ukraine 39
48.353 South Africa 40

36 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Asia - Pacific
Asia - Pacific
0 10 20 30 40 50 60 70 80 90 100

98.052 Singapore 1
94.451 Hong Kong SAR 2
92.252 Korea Rep. 3
90.772 Taiwan, China 4
85.472 Australia 5
84.105 China 6
77.690 New Zealand 7
75.985 Malaysia 8
75.099 Japan 9
64.265 Thailand 10
54.836 India 11
50.075 Indonesia 12
50.031 Philippines 13
43.681 Mongolia 14

The Americas
The Americas
0 10 20 30 40 50 60 70 80 90 100

100.000 USA 1
90.482 Canada 2
61.518 Chile 3
52.095 Brazil 4
51.509 Mexico 5
50.120 Peru 6
48.784 Argentina 7
46.450 Colombia 8
23.991 Venezuela 9

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 37
Knowledge
KNOWLEDGE
Know-how necessary to discover, understand and build new technologies

0 10 20 30 40 50 60 70 80 90 100
97.922 (1) USA 1
92.031 (3) Singapore 2
89.770 (2) Switzerland 3
89.199 (4) Sweden 4
88.825 (5) Canada 5
86.145 (6) Denmark 6
85.380 (7) Hong Kong SAR 7
85.105 (18) China 8
84.485 (8) Israel 9
82.499 (11) Korea Rep. 10
81.821 (10) Austria 11
81.028 (12) Germany 12
81.012 (14) United Kingdom 13
80.839 (13) Netherlands 14
80.438 (9) Finland 15
78.196 (16) Norway 16
77.848 (15) Australia 17
76.335 (17) Taiwan, China 18
73.636 (19) Malaysia 19
71.021 (20) France 20
70.902 (23) Belgium 21
70.092 (25) Japan 22
69.565 (30) Estonia 23
68.812 (24) Ireland 24
68.773 (26) Lithuania 25
67.891 (22) Russia 26
66.615 (29) Iceland 27
66.603 (21) New Zealand 28
66.239 (27) Slovenia 29
66.083 (33) Poland 30
66.003 (35) UAE 31
65.852 (28) Spain 32
64.937 (31) Portugal 33
62.942 (32) Kazakhstan 34
62.641 (34) Luxembourg 35
62.488 (36) Latvia 36
60.941 (37) Czech Republic 37
58.381 (40) Ukraine 38
56.231 (38) India 39
55.703 (55) Cyprus 40
55.374 (42) Croatia 41
54.920 (41) Italy 42
54.193 (43) Thailand 43
53.634 (44) Hungary 44
53.559 (45) Qatar 45
50.787 (39) Saudi Arabia 46
50.023 (46) Bulgaria 47
49.780 (53) Greece 48
49.501 (50) Chile 49
49.097 (58) Argentina 50
49.093 (48) Slovak Republic 51
48.874 (52) Mexico 52
48.839 (47) Romania 53
48.636 (49) Jordan 54
46.924 (61) Peru 55
46.294 (60) Turkey 56
44.349 (59) Brazil 57
44.127 (62) Mongolia 58
43.754 (57) Colombia 59
43.055 (54) South Africa 60
42.757 (63) Venezuela 61
42.557 (51) Philippines 62
41.260 (56) Indonesia 63

(2019 rankings are in parentheses)

38 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Technology
TECHNOLOGY
Overall context that enables the development of digital technologies

0 10 20 30 40 50 60 70 80 90 100
99.504 (1) Singapore 1
94.603 (4) Hong Kong SAR 2
89.874 (3) Norway 3
89.038 (2) UAE 4
88.675 (9) Taiwan, China 5
88.348 (7) Sweden 6
87.927 (5) USA 7
87.618 (6) Netherlands 8
86.394 (11) Denmark 9
86.270 (8) Finland 10
82.734 (10) Switzerland 11
82.634 (17) Korea Rep. 12
82.050 (13) Canada 13
81.766 (14) Australia 14
80.046 (16) France 15
76.803 (18) United Kingdom 16
76.123 (12) Luxembourg 17
75.946 (15) New Zealand 18
75.034 (21) Belgium 19
74.771 (19) Malaysia 20
74.461 (20) Iceland 21
73.168 (27) Thailand 22
72.565 (22) Estonia 23
72.011 (40) Saudi Arabia 24
71.890 (33) Qatar 25
71.773 (24) Japan 26
71.706 (26) China 27
70.113 (32) Austria 28
69.800 (25) Lithuania 29
68.134 (28) Ireland 30
67.851 (31) Germany 31
67.506 (30) Israel 32
66.800 (29) Spain 33
66.191 (23) Latvia 34
65.610 (35) Slovenia 35
64.740 (34) Czech Republic 36
63.190 (37) Poland 37
62.861 (38) Portugal 38
62.334 (36) Hungary 39
60.318 (41) Chile 40
57.292 (39) Kazakhstan 41
54.402 (48) Turkey 42
53.990 (54) Greece 43
52.234 (53) Jordan 44
51.906 (42) Bulgaria 45
51.828 (46) Italy 46
51.653 (43) Russia 47
50.593 (45) Romania 48
50.344 (50) Croatia 49
49.982 (49) India 50
49.896 (44) Slovak Republic 51
48.576 (59) Cyprus 52
47.250 (55) Philippines 53
46.772 (47) Indonesia 54
46.216 (51) South Africa 55
45.179 (52) Mexico 56
44.818 (57) Brazil 57
44.739 (58) Peru 58
37.215 (61) Ukraine 59
34.397 (62) Mongolia 60
34.083 (60) Colombia 61
33.072 (56) Argentina 62
0.00 (63) Venezuela 63

(2019 rankings are in parentheses)

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 39
Future Readiness
FUTURE READINESS
Level of country preparedness to exploit digital transformation

0 10 20 30 40 50 60 70 80 90 100
100.000 (2) Denmark 1
98.652 (1) USA 2
96.124 (4) Korea Rep. 3
93.745 (3) Netherlands 4
93.075 (10) Switzerland 5
92.943 (8) Norway 6
92.393 (6) Sweden 7
91.808 (12) Taiwan, China 8
91.184 (7) Finland 9
87.872 (15) Hong Kong SAR 10
87.371 (9) UAE 11
87.123 (11) Singapore 12
85.630 (13) United Kingdom 13
85.252 (5) Ireland 14
85.073 (18) Canada 15
81.948 (23) Austria 16
81.302 (14) Australia 17
80.004 (21) China 18
78.809 (16) Germany 19
76.461 (30) Estonia 20
75.023 (20) New Zealand 21
74.700 (26) Iceland 22
74.679 (19) Israel 23
73.910 (22) Qatar 24
69.495 (25) Belgium 25
67.932 (24) Japan 26
65.545 (17) Luxembourg 27
65.432 (38) Saudi Arabia 28
65.216 (40) Cyprus 29
64.725 (32) Lithuania 30
64.384 (29) France 31
64.048 (28) Malaysia 32
63.839 (35) Kazakhstan 33
63.274 (41) Turkey 34
62.927 (33) Poland 35
61.197 (39) Czech Republic 36
61.078 (36) Slovenia 37
60.486 (31) Italy 38
59.236 (37) Chile 39
58.805 (27) Spain 40
56.238 (34) Portugal 41
52.328 (45) Latvia 42
51.618 (43) Brazil 43
51.458 (48) Bulgaria 44
49.936 (50) Thailand 45
49.357 (53) Greece 46
48.685 (56) Argentina 47
46.695 (58) Indonesia 48
46.074 (51) Romania 49
46.015 (55) Colombia 50
45.295 (47) Slovak Republic 51
44.976 (49) Mexico 52
44.807 (42) Russia 53
44.789 (54) Philippines 54
43.198 (59) Peru 55
42.797 (46) India 56
40.289 (44) South Africa 57
39.164 (52) Jordan 58
37.020 (61) Mongolia 59
36.275 (57) Hungary 60
35.325 (62) Ukraine 61
34.917 (60) Croatia 62
13.717 (63) Venezuela 63

(2019 rankings are in parentheses)

40 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 41
Factor Rankings - 5 years overview

OVERALL Knowledge
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
Argentina 55 57 55 59 59 53 56 58 58 50
Australia 14 15 13 14 15 16 18 15 15 17
Austria 19 16 15 20 17 12 12 13 10 11
Belgium 18 22 23 25 25 20 22 25 23 21
Brazil 54 55 57 57 51 54 55 62 59 57
Bulgaria 47 45 43 45 45 38 41 41 46 47
Canada 5 9 8 11 12 7 3 3 5 5
Chile 37 40 37 42 41 51 52 47 50 49
China 35 31 30 22 16 24 23 30 18 8
Colombia 56 58 59 58 61 56 57 57 57 59
Croatia 44 48 44 51 52 45 50 43 42 41
Cyprus - 53 54 54 40 - 46 55 55 40
Czech Republic 32 32 33 37 35 34 36 38 37 37
Denmark 8 5 4 4 3 8 8 8 6 6
Estonia 27 26 25 29 21 30 28 29 30 23
Finland 6 4 7 7 10 9 9 9 9 15
France 22 25 26 24 24 21 19 20 20 20
Germany 15 17 18 17 18 10 13 14 12 12
Greece 45 50 53 53 46 46 51 51 53 48
Hong Kong SAR 11 7 11 8 5 6 6 5 7 7
Hungary 42 44 46 43 47 43 48 48 44 44
Iceland 26 23 21 27 23 32 30 28 29 27
India 53 51 48 44 48 39 37 46 38 39
Indonesia 60 59 62 56 56 60 58 61 56 63
Ireland 20 21 20 19 20 25 25 22 24 24
Israel 13 13 12 16 19 5 7 2 8 9
Italy 34 39 41 41 42 40 42 42 41 42
Japan 23 27 22 23 27 23 29 18 25 22
Jordan 48 56 45 50 53 59 61 56 49 54
Kazakhstan 43 38 38 35 36 47 40 35 32 34
Korea Rep. 17 19 14 10 8 15 14 11 11 10
Latvia 33 35 35 36 38 33 34 34 36 36
Lithuania 29 29 29 30 29 18 21 23 26 25
Luxembourg 21 20 24 21 28 29 27 32 34 35
Malaysia 24 24 27 26 26 22 17 17 19 19
Mexico 52 49 51 49 54 52 54 54 52 52
Mongolia 57 61 61 62 62 55 59 53 62 58
Netherlands 4 6 9 6 7 13 11 12 13 14
New Zealand 10 14 19 18 22 14 20 21 21 28
Norway 9 10 6 9 9 17 15 16 16 16
Peru 58 62 60 61 55 61 62 60 61 55
Philippines 46 46 56 55 57 50 53 50 51 62
Poland 38 37 36 33 32 27 32 33 33 30
Portugal 31 33 32 34 37 31 31 27 31 33
Qatar 28 28 28 31 30 37 35 37 45 45
Romania 49 54 47 46 49 48 47 45 47 53
Russia 40 42 40 38 43 28 24 24 22 26
Saudi Arabia - 36 42 39 34 - 39 40 39 46
Singapore 1 1 2 2 2 1 1 1 3 2
Slovak Republic 41 43 50 47 50 41 43 49 48 51
Slovenia 36 34 34 32 31 26 26 26 27 29
South Africa 51 47 49 48 60 49 49 52 54 60
Spain 30 30 31 28 33 36 33 31 28 32
Sweden 3 2 3 3 4 2 2 7 4 4
Switzerland 7 8 5 5 6 3 4 6 2 3
Taiwan, China 16 12 16 13 11 19 16 19 17 18
Thailand 39 41 39 40 39 42 44 44 43 43
Turkey 50 52 52 52 44 58 60 59 60 56
UAE 25 18 17 12 14 35 38 36 35 31
Ukraine 59 60 58 60 58 44 45 39 40 38
United Kingdom 12 11 10 15 13 11 10 10 14 13
USA 2 3 1 1 1 4 5 4 1 1
Venezuela 61 63 63 63 63 57 63 63 63 61

42 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Technology Future readiness
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
56 58 54 56 62 46 49 45 56 47 Argentina
15 15 14 14 14 7 14 11 14 17 Australia
28 28 26 32 28 19 15 14 23 16 Austria
21 24 24 21 19 16 22 23 25 25 Belgium
54 55 55 57 57 49 44 47 43 43 Brazil
38 42 42 42 45 58 57 55 48 44 Bulgaria
14 13 12 13 13 3 8 9 18 15 Canada
34 34 35 41 40 32 33 31 37 39 Chile
39 36 34 26 27 38 34 28 21 18 China
59 60 60 60 61 44 53 56 55 50 Colombia
43 47 49 50 49 50 56 54 60 62 Croatia
- 54 56 59 52 - 54 44 40 29 Cyprus
26 26 31 34 36 34 37 34 39 36 Czech Republic
12 10 10 11 9 6 1 1 2 1 Denmark
17 19 20 22 23 26 26 26 30 20 Estonia
7 4 4 8 10 5 4 8 7 9 Finland
23 22 19 16 15 20 28 27 29 31 France
25 21 21 31 31 14 18 20 16 19 Germany
52 52 51 54 43 36 47 46 53 46 Greece
2 3 6 4 2 27 17 24 15 10 Hong Kong SAR
37 38 40 36 39 45 55 58 57 60 Hungary
22 20 18 20 21 18 21 19 26 22 Iceland
57 59 53 49 50 54 51 48 46 56 India
58 56 59 47 54 60 62 62 58 48 Indonesia
27 25 29 28 30 12 10 13 5 14 Ireland
24 27 25 30 32 9 11 7 19 23 Israel
44 45 41 46 46 29 30 36 31 38 Italy
19 23 23 24 26 23 25 25 24 26 Japan
45 50 48 53 44 37 48 41 52 58 Jordan
42 35 39 39 41 41 38 40 35 33 Kazakhstan
13 17 17 17 12 25 24 17 4 3 Korea Rep.
33 32 32 23 34 39 41 39 45 42 Latvia
29 29 30 25 29 33 31 33 32 30 Lithuania
11 12 15 12 17 24 23 21 17 27 Luxembourg
16 18 22 19 20 28 27 29 28 32 Malaysia
49 48 46 52 56 56 50 50 49 52 Mexico
55 61 62 62 60 52 60 59 61 59 Mongolia
10 9 8 6 8 2 3 4 3 4 Netherlands
6 11 16 15 18 15 20 18 20 21 New Zealand
3 2 2 3 3 13 12 6 8 6 Norway
53 57 57 58 58 55 58 60 59 55 Peru
50 51 58 55 53 40 43 52 54 54 Philippines
36 39 37 37 37 51 39 37 33 35 Poland
35 37 36 38 38 31 35 32 34 41 Portugal
31 31 27 33 25 21 19 16 22 24 Qatar
46 46 44 45 48 57 59 57 51 49 Romania
47 44 43 43 47 53 52 51 42 53 Russia
- 41 50 40 24 - 32 38 38 28 Saudi Arabia
1 1 1 1 1 4 6 15 11 12 Singapore
41 43 47 44 51 43 46 53 47 51 Slovak Republic
40 40 38 35 35 35 36 35 36 37 Slovenia
51 53 52 51 55 47 42 43 44 57 South Africa
32 33 33 29 33 30 29 30 27 40 Spain
4 5 5 7 6 8 5 5 6 7 Sweden
9 8 9 10 11 10 13 10 10 5 Switzerland
8 7 11 9 5 22 16 22 12 8 Taiwan, China
30 30 28 27 22 48 45 49 50 45 Thailand
48 49 45 48 42 42 40 42 41 34 Turkey
20 14 7 2 4 17 7 12 9 11 UAE
60 62 61 61 59 61 61 61 62 61 Ukraine
18 16 13 18 16 11 9 3 13 13 United Kingdom
5 6 3 5 7 1 2 2 1 2 USA
61 63 63 63 63 59 63 63 63 63 Venezuela

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 43
Sub-factor Rankings

Knowledge Technology Future readiness

Technological framework
Scientific concentration

Regulatory framework
Training & education

Adaptive attitudes

Business agility

IT integration
Capital
Talent
Argentina 56 43 55 57 62 56 49 39 52 Argentina
Australia 6 28 19 6 13 20 5 43 12 Australia
Austria 12 12 14 24 30 33 21 21 9 Austria
Belgium 20 31 21 19 21 29 24 35 26 Belgium
Brazil 62 61 27 52 58 50 39 41 48 Brazil
Bulgaria 48 50 42 55 48 39 41 40 47 Bulgaria
Canada 8 6 7 12 3 26 16 16 13 Canada
Chile 37 49 58 33 40 44 22 54 40 Chile
China 13 40 2 18 31 32 17 4 35 China
Colombia 54 48 57 60 56 61 60 38 49 Colombia
Croatia 61 26 32 59 43 40 46 63 59 Croatia
Cyprus 57 30 35 47 52 52 28 42 29 Cyprus
Czech Republic 26 46 31 45 27 28 34 27 36 Czech Republic
Denmark 4 9 15 4 23 6 2 5 1 Denmark
Estonia 31 3 47 30 29 17 18 26 22 Estonia
Finland 11 20 12 13 6 10 10 22 2 Finland
France 25 36 13 9 20 19 36 36 21 France
Germany 22 17 5 28 16 45 23 15 20 Germany
Greece 50 56 36 41 49 46 44 55 45 Greece
Hong Kong SAR 7 5 17 7 12 2 4 14 19 Hong Kong SAR
Hungary 44 45 44 39 46 24 62 59 41 Hungary
Iceland 33 15 46 15 35 16 25 19 27 Iceland
India 41 51 29 53 7 62 55 52 55 India
Indonesia 43 63 51 51 41 55 58 24 60 Indonesia
Ireland 19 35 25 14 45 30 12 9 25 Ireland
Israel 28 1 3 32 26 36 26 29 14 Israel
Italy 42 58 22 48 54 43 42 23 39 Italy
Japan 46 18 11 44 33 5 19 56 23 Japan
Jordan 40 33 63 42 38 53 61 37 57 Jordan
Kazakhstan 49 4 54 23 55 48 33 13 46 Kazakhstan
Korea Rep. 21 11 4 26 25 3 1 3 15 Korea Rep.
Latvia 27 27 49 37 50 13 51 45 37 Latvia
Lithuania 23 16 40 27 42 18 47 18 32 Lithuania
Luxembourg 39 23 41 8 15 35 48 34 16 Luxembourg
Malaysia 30 8 26 35 18 15 30 30 33 Malaysia
Mexico 45 57 43 50 53 54 52 50 53 Mexico
Mongolia 60 41 61 58 60 60 40 61 61 Mongolia
Netherlands 3 29 16 11 2 12 6 7 5 Netherlands
New Zealand 17 37 34 21 24 21 13 46 18 New Zealand
Norway 16 10 23 2 9 9 7 8 6 Norway
Peru 58 39 59 49 37 59 54 47 58 Peru
Philippines 55 59 56 62 39 49 57 32 56 Philippines
Poland 29 32 28 46 36 23 29 33 38 Poland
Portugal 24 38 30 20 44 42 31 57 34 Portugal
Qatar 15 53 60 29 19 31 27 17 28 Qatar
Romania 51 54 39 43 61 37 45 53 54 Romania
Russia 47 13 24 40 57 41 43 60 51 Russia
Saudi Arabia 34 34 62 25 5 47 37 28 24 Saudi Arabia
Singapore 1 7 10 1 11 1 20 11 3 Singapore
Slovak Republic 53 52 38 61 47 38 50 62 44 Slovak Republic
Slovenia 35 22 33 38 28 34 38 31 31 Slovenia
South Africa 59 60 53 56 32 57 59 58 50 South Africa
Spain 32 42 20 36 34 27 35 48 30 Spain
Sweden 9 2 6 5 4 11 8 10 4 Sweden
Switzerland 2 14 9 10 14 14 9 6 7 Switzerland
Taiwan, China 18 21 18 16 8 4 14 1 17 Taiwan, China
Thailand 36 55 37 31 17 25 53 44 43 Thailand
Turkey 38 62 45 34 51 51 32 20 42 Turkey
UAE 5 44 52 3 10 8 15 12 8 UAE
Ukraine 52 19 50 54 59 58 56 51 62 Ukraine
United Kingdom 10 25 8 17 22 22 11 25 11 United Kingdom
USA 14 24 1 22 1 7 3 2 10 USA
Venezuela 63 47 48 63 63 63 63 49 63 Venezuela

44 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
DIGITAL
COMPETITIVENESS
COUNTRY PROFILES

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I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 45
DIGITAL TRENDS - OVERALL

ARGENTINA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 250 2 56 43 55
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

59 62 57 62 56

Regulatory framework Capital Technological framework


Technology

47 49 39 52
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 55 57 55 59 59

Knowledge 53 56 58 58 50

Technology 56 58 54 56 62

Future readiness 46 49 45 56 47

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 55 55
Competitiveness 57
56 59 59
58
N.B. This graph provides only a 62
comparison of the country’s 61
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

23 22
5 24
6 6 7 7 26 26

46 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths ARGENTINA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 50 54 47 51 56
Training & education 57 61 63 62 43
Scientific concentration 40 42 41 50 55

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 56 Employee training 53 Total expenditure on R&D (%) 48
International experience 30 u Total public expenditure on education 15 Total R&D personnel per capita 42
Foreign highly-skilled personnel 60 Higher education achievement 37 u Female researchers 2
Management of cities 51 Pupil-teacher ratio (tertiary education) 24 R&D productivity by publication 23
Digital/Technological skills 49 Graduates in Sciences 59 Scientific and technical employment 56
Net flow of international students 17 Women with degrees 29 w High-tech patent grants 62
Robots in Education and R&D 35

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 46 46 48 49 57
Capital 59 59 48 51 62
Technological framework 54 56 53 57 56

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 61 IT & media stock market capitalization 30 Communications technology 60
Enforcing contracts 49 w Funding for technological development 62 Mobile Broadband subscribers 53
u Immigration laws 5 w Banking and financial services 62 Wireless broadband 54
Development & application of tech. 58 w Country credit rating 62 Internet users 53
Scientific research legislation 56 w Venture capital 62 Internet bandwidth speed 55
Intellectual property rights 60 u Investment in Telecommunications 12 High-tech exports (%) 53

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 49 49 49 57 49
Business agility 42 36 37 48 39
IT integration 51 54 52 52 52

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 28 Opportunities and threats 36 E-Government 29
Internet retailing 44 World robots distribution 38 Public-private partnerships 47
Tablet possession 39 Agility of companies 46 Cyber security 53
Smartphone possession 44 Use of big data and analytics 49 Software piracy 58
Attitudes toward globalization 60 Knowledge transfer 55
u Entrepreneurial fear of failure 13

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 47
DIGITAL TRENDS - OVERALL

AUSTRALIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 17 2 6 28 19
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

15 14 6 13 20

Regulatory framework Capital Technological framework


Technology

17 5 43 12
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 14 15 13 14 15

Knowledge 16 18 15 15 17

Technology 15 15 14 14 14

Future readiness 7 14 11 14 17

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 13
14 15 14 15
19
N.B. This graph provides only a 17 21 18 18
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

3 4 5 4 5
4 6
5 5 5

48 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths AUSTRALIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 6 8 8 7 6
Training & education 47 51 32 29 28
Scientific concentration 12 14 11 13 19

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 28 Employee training 38 Total expenditure on R&D (%) 21
International experience 37 Total public expenditure on education 19 Total R&D personnel per capita -
Foreign highly-skilled personnel 9 Higher education achievement 14 Female researchers -
Management of cities 26 Pupil-teacher ratio (tertiary education) - R&D productivity by publication 17
Digital/Technological skills 40 w Graduates in Sciences 53 Scientific and technical employment 15
u Net flow of international students 1 Women with degrees 11 w High-tech patent grants 44
Robots in Education and R&D 25

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 6 11 6 7 6
Capital 15 16 18 19 13
Technological framework 17 21 19 17 20

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 5 IT & media stock market capitalization 37 w Communications technology 51
Enforcing contracts 6 Funding for technological development 24 u Mobile Broadband subscribers 1
Immigration laws 26 Banking and financial services 19 Wireless broadband 10
Development & application of tech. 17 u Country credit rating 1 Internet users 28
Scientific research legislation 18 Venture capital 35 Internet bandwidth speed 41
Intellectual property rights 8 u Investment in Telecommunications 4 High-tech exports (%) 25

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 2 4 2 7 5
Business agility 22 42 28 35 43
IT integration 8 10 6 11 12

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 9 w Opportunities and threats 45 E-Government 5
Internet retailing 10 World robots distribution 29 Public-private partnerships 25
u Tablet possession 4 w Agility of companies 48 Cyber security 28
Smartphone possession 7 Use of big data and analytics 29 Software piracy 5
Attitudes toward globalization 21 Knowledge transfer 27
Entrepreneurial fear of failure 43

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 49
DIGITAL TRENDS - OVERALL

AUSTRIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 211 2 12 12 14
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

17 28 24 30 33

Regulatory framework Capital Technological framework


Technology

16 21 21 9
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 19 16 15 20 17

Knowledge 12 12 13 10 11

Technology 28 28 26 32 28

Future readiness 19 15 14 23 16

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
16
Competitiveness 15 19
16 17
19 20
24 18
N.B. This graph provides only a 25
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

11 9 9 9 11 10 10
12 12 13

50 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths AUSTRIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 13 12 12 12 12
Training & education 4 4 7 8 12
Scientific concentration 22 21 18 14 14

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 22 u Employee training 2 Total expenditure on R&D (%) 7
International experience 27 Total public expenditure on education 28 Total R&D personnel per capita 7
Foreign highly-skilled personnel 17 Higher education achievement 35 w Female researchers 46
Management of cities 10 u Pupil-teacher ratio (tertiary education) 2 w R&D productivity by publication 50
Digital/Technological skills 38 Graduates in Sciences 8 Scientific and technical employment 17
u Net flow of international students 4 Women with degrees 38 High-tech patent grants 24
Robots in Education and R&D 10

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 29 25 24 25 24
Capital 39 38 38 34 30
Technological framework 19 22 21 31 33

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 53 IT & media stock market capitalization 36 Communications technology 21
Enforcing contracts 10 Funding for technological development 19 Mobile Broadband subscribers 18
w Immigration laws 45 Banking and financial services 18 Wireless broadband 35
Development & application of tech. 22 Country credit rating 12 Internet users 30
Scientific research legislation 13 Venture capital 27 Internet bandwidth speed 39
Intellectual property rights 9 w Investment in Telecommunications 58 High-tech exports (%) 34

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 30 25 25 29 21
Business agility 9 8 5 25 21
IT integration 16 9 10 15 9

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 6 Opportunities and threats 18 E-Government 15
Internet retailing 18 World robots distribution 23 Public-private partnerships 23
Tablet possession 16 Agility of companies 11 Cyber security 7
Smartphone possession 36 Use of big data and analytics 36 u Software piracy 6
Attitudes toward globalization 42 Knowledge transfer 10
Entrepreneurial fear of failure 21

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 51
DIGITAL TRENDS - OVERALL

BELGIUM
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 21 2 20 31 21
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

25 19 19 21 29

Regulatory framework Capital Technological framework


Technology

25 24 35 26
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 18 22 23 25 25

Knowledge 20 22 25 23 21

Technology 21 24 24 21 19

Future readiness 16 22 23 25 25

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
18
22 23
N.B. This graph provides only a 25 25
comparison of the country’s 22 23
performance in the two rankings. 26 27

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

10 11
14 14 15 16 15 15 15 16

52 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths BELGIUM


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 12 17 17 18 20
Training & education 24 29 30 26 31
Scientific concentration 30 27 29 24 21

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 14 Employee training 26 u Total expenditure on R&D (%) 11
International experience 12 u Total public expenditure on education 7 Total R&D personnel per capita 14
Foreign highly-skilled personnel 27 Higher education achievement 23 Female researchers 35
Management of cities 39 Pupil-teacher ratio (tertiary education) 39 R&D productivity by publication 42
Digital/Technological skills 32 w Graduates in Sciences 57 Scientific and technical employment 21
Net flow of international students 14 Women with degrees 24 High-tech patent grants 42
Robots in Education and R&D 18

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 13 16 17 22 19
Capital 19 23 23 25 21
Technological framework 29 31 33 26 29

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 28 IT & media stock market capitalization 33 Communications technology 30
Enforcing contracts 40 Funding for technological development 12 Mobile Broadband subscribers 16
Immigration laws 12 Banking and financial services 22 w Wireless broadband 56
Development & application of tech. 30 Country credit rating 19 Internet users 19
Scientific research legislation 17 Venture capital 16 Internet bandwidth speed 22
u Intellectual property rights 11 Investment in Telecommunications 28 High-tech exports (%) 38

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 18 21 19 23 24
Business agility 7 21 21 33 35
IT integration 23 19 21 23 26

Adaptive attitudes Rank Business agility Rank IT integration Rank


w E-Participation 56 w Opportunities and threats 46 E-Government 36
u Internet retailing 11 World robots distribution 24 Public-private partnerships 34
u Tablet possession 11 Agility of companies 31 Cyber security 30
Smartphone possession 20 Use of big data and analytics 31 Software piracy 13
Attitudes toward globalization 38 Knowledge transfer 17
w Entrepreneurial fear of failure 46

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 53
DIGITAL TRENDS - OVERALL

BRAZIL
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 257 2 62 61 27
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

51 57 52 58 50

Regulatory framework Capital Technological framework


Technology

43 39 41 48
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 54 55 57 57 51

Knowledge 54 55 62 59 57

Technology 54 55 55 57 57

Future readiness 49 44 47 43 43

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 51
Competitiveness 54
55
56
57 57 57
N.B. This graph provides only a
60
comparison of the country’s 61 59
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

5 5 5 4 20
6 22 23 24 24

54 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths BRAZIL


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 59 60 61 61 62
Training & education 49 48 57 59 61
Scientific concentration 43 44 54 44 27

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 55 w Employee training 59 Total expenditure on R&D (%) 31
International experience 56 u Total public expenditure on education 9 Total R&D personnel per capita 44
Foreign highly-skilled personnel 57 Higher education achievement 56 u Female researchers 8
w Management of cities 59 Pupil-teacher ratio (tertiary education) 46 u R&D productivity by publication 9
w Digital/Technological skills 60 Graduates in Sciences 55 Scientific and technical employment 40
Net flow of international students 41 Women with degrees 51 High-tech patent grants 46
u Robots in Education and R&D 14

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 58 60 59 57 52
Capital 54 56 56 61 58
Technological framework 47 48 47 47 50

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 58 IT & media stock market capitalization 42 w Communications technology 59
Enforcing contracts 42 Funding for technological development 55 Mobile Broadband subscribers 23
Immigration laws 30 Banking and financial services 45 Wireless broadband 43
Development & application of tech. 55 Country credit rating 56 Internet users 46
Scientific research legislation 55 Venture capital 49 Internet bandwidth speed 49
Intellectual property rights 51 Investment in Telecommunications 38 High-tech exports (%) 31

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 44 45 38 33 39
Business agility 51 46 52 58 41
IT integration 48 49 51 49 48

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 18 Opportunities and threats 44 E-Government 47
Internet retailing 43 World robots distribution 17 Public-private partnerships 56
Tablet possession 47 Agility of companies 39 Cyber security 51
Smartphone possession 34 w Use of big data and analytics 58 Software piracy 36
Attitudes toward globalization 44 Knowledge transfer 54
u Entrepreneurial fear of failure 18

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 55
DIGITAL TRENDS - OVERALL

BULGARIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 247 2 48 50 42
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

45 45 55 48 39

Regulatory framework Capital Technological framework


Technology

44 41 40 47
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 47 45 43 45 45

Knowledge 38 41 41 46 47

Technology 38 42 42 42 45

Future readiness 58 57 55 48 44

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 43
Competitiveness 45 45 45
47
55 48 48 48
N.B. This graph provides only a 49
50
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

30 26 27 27
31 28
32 32 30
33

56 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths BULGARIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 52 51 53 50 48
Training & education 40 39 42 46 50
Scientific concentration 31 30 33 37 42

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 44 w Employee training 61 Total expenditure on R&D (%) 45
International experience 52 Total public expenditure on education 48 Total R&D personnel per capita 26
w Foreign highly-skilled personnel 56 Higher education achievement 44 u Female researchers 12
Management of cities 47 u Pupil-teacher ratio (tertiary education) 14 R&D productivity by publication 52
Digital/Technological skills 23 Graduates in Sciences 47 Scientific and technical employment 42
Net flow of international students 53 Women with degrees 35 High-tech patent grants 26
Robots in Education and R&D 50

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 48 50 52 46 55
Capital 36 46 50 42 48
Technological framework 34 34 36 44 39

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 47 IT & media stock market capitalization 38 Communications technology 37
Enforcing contracts 32 Funding for technological development 41 Mobile Broadband subscribers 39
Immigration laws 55 Banking and financial services 52 u Wireless broadband 22
Development & application of tech. 54 Country credit rating 42 Internet users 44
w Scientific research legislation 56 Venture capital 39 Internet bandwidth speed 40
w Intellectual property rights 55 Investment in Telecommunications 34 High-tech exports (%) 40

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 58 47 48 43 41
Business agility 60 61 59 56 40
IT integration 53 55 54 47 47

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 22 Opportunities and threats 51 E-Government 39
Internet retailing 52 World robots distribution 45 Public-private partnerships 39
Tablet possession 46 Agility of companies 54 w Cyber security 56
Smartphone possession 41 Use of big data and analytics 39 Software piracy 50
Attitudes toward globalization 51 Knowledge transfer 49
u Entrepreneurial fear of failure 9

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 57
DIGITAL TRENDS - OVERALL

CANADA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 5 2 8 6 7
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

12 13 12 3 26

Regulatory framework Capital Technological framework


Technology

15 16 16 13
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 5 9 8 11 12

Knowledge 7 3 3 5 5

Technology 14 13 12 13 13

Future readiness 3 8 9 18 15

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 5
Competitiveness
8 8
9
10
N.B. This graph provides only a 11
12 10 12
comparison of the country’s
performance in the two rankings. 13

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

2 2 2
3
2 2 2 2 2 4

58 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths CANADA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 10 9 7 13 8
Training & education 13 10 4 7 6
Scientific concentration 4 4 4 2 7

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 11 Employee training 20 Total expenditure on R&D (%) 23
International experience 17 Total public expenditure on education 35 Total R&D personnel per capita 22
Foreign highly-skilled personnel 11 Higher education achievement 6 Female researchers 20
Management of cities 16 Pupil-teacher ratio (tertiary education) 7 R&D productivity by publication 11
Digital/Technological skills 9 w Graduates in Sciences 38 Scientific and technical employment 6
Net flow of international students 10 u Women with degrees 2 High-tech patent grants 12
Robots in Education and R&D 9

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 17 21 11 17 12
Capital 5 1 5 10 3
Technological framework 24 27 24 27 26

Regulatory framework Rank Capital Rank Technological framework Rank


u Starting a business 2 IT & media stock market capitalization 24 Communications technology 17
w Enforcing contracts 50 Funding for technological development 14 w Mobile Broadband subscribers 43
Immigration laws 14 Banking and financial services 4 w Wireless broadband 51
Development & application of tech. 8 u Country credit rating 1 Internet users 17
Scientific research legislation 9 Venture capital 10 Internet bandwidth speed 11
Intellectual property rights 12 Investment in Telecommunications 16 High-tech exports (%) 27

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 16 13 15 17 16
Business agility 1 5 4 16 16
IT integration 7 15 12 13 13

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 16 Opportunities and threats 14 E-Government 26
Internet retailing 6 World robots distribution 13 u Public-private partnerships 3
Tablet possession 22 Agility of companies 14 Cyber security 13
Smartphone possession 33 u Use of big data and analytics 4 Software piracy 13
Attitudes toward globalization 16 Knowledge transfer 7
w Entrepreneurial fear of failure 42

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 59
DIGITAL TRENDS - OVERALL

CHILE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 49 2 37 49 58
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

41 40 33 40 44

Regulatory framework Capital Technological framework


Technology

39 22 54 40
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 37 40 37 42 41

Knowledge 51 52 47 50 49

Technology 34 34 35 41 40

Future readiness 32 33 31 37 39

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

35
Digital 36
35
Competitiveness 37 37
38
40
N.B. This graph provides only a 41
42
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

24 24
25 25
3 3 3 3 3 26

60 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths CHILE


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 35 34 31 36 37
Training & education 52 50 49 55 49
Scientific concentration 58 59 61 57 58

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 49 Employee training 47 w Total expenditure on R&D (%) 53
International experience 19 Total public expenditure on education 17 w Total R&D personnel per capita 52
u Foreign highly-skilled personnel 8 Higher education achievement 43 Female researchers 36
Management of cities 40 Pupil-teacher ratio (tertiary education) - R&D productivity by publication 22
Digital/Technological skills 42 Graduates in Sciences 48 Scientific and technical employment 47
Net flow of international students 48 Women with degrees 45 w High-tech patent grants 61
Robots in Education and R&D 46

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 32 33 33 36 33
Capital 23 20 26 44 40
Technological framework 45 46 41 42 44

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 31 IT & media stock market capitalization 47 Communications technology 26
Enforcing contracts 38 Funding for technological development 48 Mobile Broadband subscribers 47
u Immigration laws 6 u Banking and financial services 14 Wireless broadband 38
Development & application of tech. 40 Country credit rating 26 Internet users 39
Scientific research legislation 51 Venture capital 46 Internet bandwidth speed 38
Intellectual property rights 40 Investment in Telecommunications 17 High-tech exports (%) 51

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 22 30 27 27 22
Business agility 44 31 39 50 54
IT integration 37 40 38 39 40

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 28 Opportunities and threats 20 E-Government 31
Internet retailing 36 World robots distribution 48 Public-private partnerships 27
Tablet possession 29 Agility of companies 20 Cyber security 49
u Smartphone possession 8 w Use of big data and analytics 56 Software piracy 46
u Attitudes toward globalization 11 Knowledge transfer 51
w Entrepreneurial fear of failure 52

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 61
DIGITAL TRENDS - OVERALL

CHINA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 8 2 13 40 2
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

16 27 18 31 32

Regulatory framework Capital Technological framework


Technology

18 17 4 35
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 35 31 30 22 16

Knowledge 24 23 30 18 8

Technology 39 36 34 26 27

Future readiness 38 34 28 21 18

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 13 14
18 16
Competitiveness
22
25 20
31 30
N.B. This graph provides only a
comparison of the country’s
35
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

6 8 7
7 12 11
9 9 9 13

62 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths CHINA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 21 23 18 19 13
Training & education 54 53 46 37 40
Scientific concentration 3 3 21 9 2

Talent Rank Training & education Rank Scientific concentration Rank


u Educational assessment PISA - Math 1 Employee training 19 Total expenditure on R&D (%) 15
w International experience 44 w Total public expenditure on education 51 Total R&D personnel per capita 36
Foreign highly-skilled personnel 32 Higher education achievement 19 Female researchers -
Management of cities 11 Pupil-teacher ratio (tertiary education) 38 u R&D productivity by publication 1
Digital/Technological skills 12 Graduates in Sciences - u Scientific and technical employment 2
w Net flow of international students 46 Women with degrees - High-tech patent grants 9
u Robots in Education and R&D 1

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 38 32 26 20 18
Capital 27 22 30 32 31
Technological framework 46 47 40 32 32

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 16 IT & media stock market capitalization 22 Communications technology 16
Enforcing contracts 5 Funding for technological development 20 Mobile Broadband subscribers 36
Immigration laws 33 Banking and financial services 43 Wireless broadband 24
Development & application of tech. 23 Country credit rating 27 w Internet users 56
Scientific research legislation 21 Venture capital 38 Internet bandwidth speed 25
Intellectual property rights 42 Investment in Telecommunications 36 High-tech exports (%) 7

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 36 32 23 24 17
Business agility 32 24 19 1 4
IT integration 50 44 41 41 35

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 9 Opportunities and threats 11 E-Government 40
Internet retailing 19 u World robots distribution 1 Public-private partnerships 11
Tablet possession 31 Agility of companies 29 Cyber security 15
Smartphone possession 17 Use of big data and analytics 8 w Software piracy 56
Attitudes toward globalization 8 Knowledge transfer 24
Entrepreneurial fear of failure 35

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 63
DIGITAL TRENDS - OVERALL

COLOMBIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 259 2 54 48 57
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

61 61 60 56 61

Regulatory framework Capital Technological framework


Technology

50 60 38 49
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 56 58 59 58 61

Knowledge 56 57 57 57 59

Technology 59 60 60 60 61

Future readiness 44 53 56 55 50

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 51
52
Competitiveness 54 54
56 58
58 58
N.B. This graph provides only a 59
comparison of the country’s 61
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

24 25 25
7 7 7 6 26
8 28

64 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths COLOMBIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 55 58 57 56 54
Training & education 46 45 45 49 48
Scientific concentration 57 58 57 58 57

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 54 Employee training 33 Total expenditure on R&D (%) 56
International experience 51 Total public expenditure on education 42 Total R&D personnel per capita 49
Foreign highly-skilled personnel 34 Higher education achievement 51 Female researchers 29
Management of cities 49 Pupil-teacher ratio (tertiary education) 34 u R&D productivity by publication 18
Digital/Technological skills 54 Graduates in Sciences 36 Scientific and technical employment 51
Net flow of international students 50 Women with degrees 46 w High-tech patent grants 60
Robots in Education and R&D 50

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 57 58 62 61 60
Capital 53 55 57 55 56
Technological framework 55 55 55 52 61

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 40 IT & media stock market capitalization 51 Communications technology 55
w Enforcing contracts 63 Funding for technological development 52 w Mobile Broadband subscribers 61
u Immigration laws 27 Banking and financial services 57 w Wireless broadband 60
Development & application of tech. 42 Country credit rating 45 Internet users 51
Scientific research legislation 52 Venture capital 53 w Internet bandwidth speed 60
Intellectual property rights 53 u Investment in Telecommunications 6 High-tech exports (%) 47

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 42 53 57 56 60
Business agility 47 54 54 55 38
IT integration 44 45 48 45 49

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 26 Opportunities and threats 54 E-Government 52
Internet retailing 55 World robots distribution 49 Public-private partnerships 32
Tablet possession 53 Agility of companies 40 Cyber security 57
Smartphone possession 59 Use of big data and analytics 41 Software piracy 40
Attitudes toward globalization 36 Knowledge transfer 40
u Entrepreneurial fear of failure 14

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 65
DIGITAL TRENDS - OVERALL

CROATIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 241 2 61 26 32
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

52 49 59 43 40

Regulatory framework Capital Technological framework


Technology

62 46 63 59
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 44 48 44 51 52

Knowledge 45 50 43 42 41

Technology 43 47 49 50 49

Future readiness 50 56 54 60 62

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
44 48 44
51 52
N.B. This graph provides only a 58 61
comparison of the country’s
performance in the two rankings. 59 60 60

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

31 31 28 27
34 36 29 31
37 32

66 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths CROATIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 56 59 59 58 61
Training & education 37 41 36 31 26
Scientific concentration 36 35 32 33 32

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 37 w Employee training 63 Total expenditure on R&D (%) 39
w International experience 62 Total public expenditure on education 18 Total R&D personnel per capita 38
Foreign highly-skilled personnel 62 Higher education achievement 41 u Female researchers 10
Management of cities 60 u Pupil-teacher ratio (tertiary education) 9 R&D productivity by publication 48
Digital/Technological skills 53 Graduates in Sciences 20 Scientific and technical employment 31
Net flow of international students 52 u Women with degrees 5 u High-tech patent grants 10
Robots in Education and R&D 41

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 47 52 55 59 59
Capital 48 52 52 50 43
Technological framework 40 40 43 41 40

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 48 IT & media stock market capitalization - Communications technology 44
Enforcing contracts 24 Funding for technological development 57 Mobile Broadband subscribers 17
Immigration laws 60 Banking and financial services 58 Wireless broadband 49
w Development & application of tech. 63 Country credit rating 53 Internet users 37
Scientific research legislation 60 Venture capital 56 Internet bandwidth speed 46
Intellectual property rights 57 u Investment in Telecommunications 3 High-tech exports (%) 44

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 54 43 37 51 46
Business agility 45 62 63 62 63
IT integration 46 46 49 57 59

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 22 w Opportunities and threats 62 E-Government 44
Internet retailing 47 World robots distribution 49 w Public-private partnerships 62
Tablet possession 34 Agility of companies 62 Cyber security 58
Smartphone possession 30 Use of big data and analytics 62 Software piracy 43
Attitudes toward globalization 61 Knowledge transfer 62
Entrepreneurial fear of failure 48

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 67
DIGITAL TRENDS - OVERALL

CYPRUS
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 402 2 57 30 35
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

40 52 47 52 52

Regulatory framework Capital Technological framework


Technology

29 28 42 29
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 53 54 54 40

Knowledge 46 55 55 40

Technology 54 56 59 52

Future readiness 54 44 40 29

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 30
37 40
41 41
N.B. This graph provides only a
comparison of the country’s 53 54 54
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

28
37 39 39 25
31 33 33

68 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths CYPRUS


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 56 62 62 57
Training & education 22 29 33 30
Scientific concentration 51 52 53 35

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 42 Employee training 36 Total expenditure on R&D (%) 51
u International experience 13 Total public expenditure on education 20 Total R&D personnel per capita 46
Foreign highly-skilled personnel 30 u Higher education achievement 10 Female researchers 27
Management of cities 30 Pupil-teacher ratio (tertiary education) 29 w R&D productivity by publication 58
Digital/Technological skills 28 w Graduates in Sciences 60 u Scientific and technical employment 7
w Net flow of international students 61 Women with degrees 16 u High-tech patent grants 13
Robots in Education and R&D -

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 45 51 56 47
Capital 54 60 60 52
Technological framework 54 49 48 52

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 29 IT & media stock market capitalization 44 Communications technology 33
w Enforcing contracts 58 Funding for technological development 46 w Mobile Broadband subscribers 62
Immigration laws 53 Banking and financial services 26 Wireless broadband 46
Development & application of tech. 38 Country credit rating 55 Internet users 42
Scientific research legislation 34 Venture capital 50 Internet bandwidth speed 54
Intellectual property rights 37 Investment in Telecommunications 29 High-tech exports (%) 18

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 56 45 34 28
Business agility 51 45 57 42
IT integration 47 46 38 29

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 14 Opportunities and threats 48 E-Government 18
Internet retailing - World robots distribution 58 Public-private partnerships 30
Tablet possession 36 Agility of companies 47 Cyber security 32
Smartphone possession - Use of big data and analytics 50 Software piracy 34
Attitudes toward globalization 46 Knowledge transfer 35
Entrepreneurial fear of failure 19

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 69
DIGITAL TRENDS - OVERALL

CZECH REPUBLIC
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 37 2 26 46 31
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

35 36 45 27 28

Regulatory framework Capital Technological framework


Technology

36 34 27 36
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 32 32 33 37 35

Knowledge 34 36 38 37 37

Technology 26 26 31 34 36

Future readiness 34 37 34 39 36

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 27 28 29
33 33
N.B. This graph provides only a 32 32 33
comparison of the country’s 37 35
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

21 20 21 21
22 21 22 24
26 24

70 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths CZECH REPUBLIC


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 22 26 29 35 26
Training & education 50 49 55 44 46
Scientific concentration 33 34 36 30 31

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 21 Employee training 35 u Total expenditure on R&D (%) 19
International experience 33 Total public expenditure on education 29 Total R&D personnel per capita 20
Foreign highly-skilled personnel 42 Higher education achievement 45 w Female researchers 50
Management of cities 33 Pupil-teacher ratio (tertiary education) 41 R&D productivity by publication 34
Digital/Technological skills 39 Graduates in Sciences 33 Scientific and technical employment 29
u Net flow of international students 12 Women with degrees 44 High-tech patent grants 36
u Robots in Education and R&D 19

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 39 43 44 43 45
Capital 17 15 19 28 27
Technological framework 15 15 18 28 28

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 56 u IT & media stock market capitalization 12 Communications technology 43
w Enforcing contracts 52 Funding for technological development 32 Mobile Broadband subscribers 20
Immigration laws 32 Banking and financial services 35 Wireless broadband 26
Development & application of tech. 39 Country credit rating 21 Internet users 27
Scientific research legislation 37 Venture capital 31 Internet bandwidth speed 34
Intellectual property rights 35 Investment in Telecommunications 40 High-tech exports (%) 19

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 48 42 34 46 34
Business agility 29 33 25 37 27
IT integration 36 33 34 35 36

Adaptive attitudes Rank Business agility Rank IT integration Rank


w E-Participation 50 Opportunities and threats 31 E-Government 35
Internet retailing 22 u World robots distribution 16 w Public-private partnerships 55
Tablet possession 45 Agility of companies 32 Cyber security 42
Smartphone possession 27 Use of big data and analytics 27 Software piracy 20
Attitudes toward globalization 40 Knowledge transfer 31
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 71
DIGITAL TRENDS - OVERALL

DENMARK
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 6 2 4 9 15
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

3 9 4 23 6

Regulatory framework Capital Technological framework


Technology

1 2 5 1
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 8 5 4 4 3

Knowledge 8 8 8 6 6

Technology 12 10 10 11 9

Future readiness 6 1 1 2 1

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020
2

Digital 3
4 4
Competitiveness 5
6 6
7
N.B. This graph provides only a 8 8
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
1 3 3 2
2 2 4
3 6
5

72 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths DENMARK


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 8 6 6 6 4
Training & education 7 5 3 6 9
Scientific concentration 18 19 14 17 15

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 12 u Employee training 1 Total expenditure on R&D (%) 9
International experience 10 Total public expenditure on education 6 u Total R&D personnel per capita 1
Foreign highly-skilled personnel 19 Higher education achievement 27 Female researchers 33
Management of cities 2 Pupil-teacher ratio (tertiary education) 4 w R&D productivity by publication 49
Digital/Technological skills 5 w Graduates in Sciences 45 Scientific and technical employment 19
Net flow of international students 7 Women with degrees 22 w High-tech patent grants 38
Robots in Education and R&D 27

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 9 8 8 10 4
Capital 26 25 22 27 23
Technological framework 8 5 5 8 6

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 26 w IT & media stock market capitalization 46 Communications technology 2
Enforcing contracts 13 Funding for technological development 6 Mobile Broadband subscribers 8
Immigration laws 20 Banking and financial services 11 Wireless broadband 9
Development & application of tech. 3 u Country credit rating 1 Internet users 8
Scientific research legislation 4 Venture capital 13 Internet bandwidth speed 7
Intellectual property rights 1 w Investment in Telecommunications 35 High-tech exports (%) 29

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 5 1 5 1 2
Business agility 15 11 6 10 5
IT integration 10 11 5 1 1

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 9 Opportunities and threats 3 u E-Government 1
Internet retailing 4 World robots distribution 30 Public-private partnerships 5
Tablet possession 19 Agility of companies 2 Cyber security 12
Smartphone possession 10 Use of big data and analytics 12 Software piracy 8
u Attitudes toward globalization 1 Knowledge transfer 3
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 73
DIGITAL TRENDS - OVERALL

ESTONIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 23 2 31 3 47
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

21 23 30 29 17

Regulatory framework Capital Technological framework


Technology

20 18 26 22
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 27 26 25 29 21

Knowledge 30 28 29 30 23

Technology 17 19 20 22 23

Future readiness 26 26 26 30 20

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 21
27 26 25
29 28
N.B. This graph provides only a
comparison of the country’s 31 30 31
performance in the two rankings. 35

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

13 13
17 17 16 18 17 17 17 17

74 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths ESTONIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 46 40 34 37 31
Training & education 3 2 17 10 3
Scientific concentration 38 38 39 46 47

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 7 u Employee training 5 Total expenditure on R&D (%) 26
International experience 45 Total public expenditure on education 8 Total R&D personnel per capita 29
Foreign highly-skilled personnel 29 Higher education achievement 29 Female researchers 19
Management of cities 36 Pupil-teacher ratio (tertiary education) 16 w R&D productivity by publication 60
w Digital/Technological skills 47 Graduates in Sciences 14 Scientific and technical employment 30
Net flow of international students 34 Women with degrees 10 High-tech patent grants 20
w Robots in Education and R&D 50

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 19 23 25 31 30
Capital 16 18 21 24 29
Technological framework 14 18 15 16 17

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 7 IT & media stock market capitalization - Communications technology 20
Enforcing contracts 8 Funding for technological development 36 Mobile Broadband subscribers 44
w Immigration laws 59 Banking and financial services 38 u Wireless broadband 4
Development & application of tech. 24 Country credit rating 23 Internet users 11
Scientific research legislation 42 Venture capital 18 Internet bandwidth speed 29
Intellectual property rights 25 Investment in Telecommunications 33 High-tech exports (%) 24

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 28 31 24 26 18
Business agility 20 19 29 43 26
IT integration 25 25 22 26 22

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 1 Opportunities and threats 29 u E-Government 3
Internet retailing 20 w World robots distribution 47 Public-private partnerships 44
u Tablet possession 7 Agility of companies 9 Cyber security 16
Smartphone possession 31 Use of big data and analytics 37 Software piracy 30
Attitudes toward globalization 32 Knowledge transfer 42
Entrepreneurial fear of failure 12

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 75
DIGITAL TRENDS - OVERALL

FINLAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 15 2 11 20 12
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

10 10 13 6 10

Regulatory framework Capital Technological framework


Technology

9 10 22 2
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 6 4 7 7 10

Knowledge 9 9 9 9 15

Technology 7 4 4 8 10

Future readiness 5 4 8 7 9

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

4
6 7 7
Digital
10
Competitiveness
15 16 15
13
N.B. This graph provides only a 20
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

3 2 3
5 5 4
6 6 6
8

76 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths FINLAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 15 10 13 9 11
Training & education 8 8 9 16 20
Scientific concentration 7 12 9 10 12

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 15 Employee training 8 Total expenditure on R&D (%) 12
International experience 16 Total public expenditure on education 14 Total R&D personnel per capita 9
Foreign highly-skilled personnel 39 Higher education achievement 33 Female researchers 40
Management of cities 7 w Pupil-teacher ratio (tertiary education) 47 w R&D productivity by publication 51
Digital/Technological skills 4 Graduates in Sciences 19 Scientific and technical employment 13
Net flow of international students 16 Women with degrees 7 High-tech patent grants 8
Robots in Education and R&D 23

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 7 2 4 9 13
Capital 13 10 9 11 6
Technological framework 7 8 6 13 10

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 18 IT & media stock market capitalization 15 u Communications technology 1
Enforcing contracts 34 u Funding for technological development 1 Mobile Broadband subscribers 7
w Immigration laws 52 u Banking and financial services 1 Wireless broadband 5
Development & application of tech. 4 Country credit rating 12 Internet users 6
u Scientific research legislation 3 u Venture capital 3 Internet bandwidth speed 24
Intellectual property rights 3 w Investment in Telecommunications 48 w High-tech exports (%) 43

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 9 3 6 6 10
Business agility 12 17 22 27 22
IT integration 5 2 1 2 2

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 14 Opportunities and threats 26 E-Government 4
Internet retailing 15 World robots distribution 33 Public-private partnerships 10
Tablet possession 9 Agility of companies 23 Cyber security 5
Smartphone possession 12 Use of big data and analytics 15 Software piracy 13
Attitudes toward globalization 6 Knowledge transfer 8
Entrepreneurial fear of failure 24

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 77
DIGITAL TRENDS - OVERALL

FRANCE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 220 2 25 36 13
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

24 15 9 20 19

Regulatory framework Capital Technological framework


Technology

31 36 36 21
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 22 25 26 24 24

Knowledge 21 19 20 20 20

Technology 23 22 19 16 15

Future readiness 20 28 27 29 31

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
22 24 24
25 26
N.B. This graph provides only a
comparison of the country’s 32 31 31 32
performance in the two rankings.
28

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

8 9 9 10 9
14 16 14 15
17

78 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths FRANCE


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 24 24 21 24 25
Training & education 34 35 33 28 36
Scientific concentration 9 10 17 12 13

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 24 w Employee training 50 Total expenditure on R&D (%) 13
w International experience 54 Total public expenditure on education 21 Total R&D personnel per capita 21
Foreign highly-skilled personnel 28 Higher education achievement 25 Female researchers 47
Management of cities 17 Pupil-teacher ratio (tertiary education) 40 R&D productivity by publication 15
Digital/Technological skills 34 Graduates in Sciences 24 Scientific and technical employment 18
Net flow of international students 15 Women with degrees 30 High-tech patent grants 18
u Robots in Education and R&D 5

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 15 15 5 8 9
Capital 31 26 25 18 20
Technological framework 22 25 28 22 19

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 21 IT & media stock market capitalization 25 Communications technology 14
Enforcing contracts 15 Funding for technological development 16 Mobile Broadband subscribers 41
u Immigration laws 9 Banking and financial services 36 Wireless broadband 36
Development & application of tech. 26 Country credit rating 16 Internet users 23
Scientific research legislation 22 Venture capital 20 Internet bandwidth speed 15
Intellectual property rights 17 Investment in Telecommunications 22 u High-tech exports (%) 8

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 23 26 32 36 36
Business agility 21 44 36 39 36
IT integration 19 20 19 19 21

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 18 w Opportunities and threats 57 E-Government 19
u Internet retailing 13 u World robots distribution 8 Public-private partnerships 20
Tablet possession 48 w Agility of companies 55 Cyber security 26
Smartphone possession 40 Use of big data and analytics 47 Software piracy 20
w Attitudes toward globalization 62 Knowledge transfer 26
Entrepreneurial fear of failure 22

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 79
DIGITAL TRENDS - OVERALL

GERMANY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 12 2 22 17 5
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

18 31 28 16 45

Regulatory framework Capital Technological framework


Technology

19 23 15 20
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 15 17 18 17 18

Knowledge 10 13 14 12 12

Technology 25 21 21 31 31

Future readiness 14 18 20 16 19

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
12
15
13 17
15
N.B. This graph provides only a 17 18 17 18
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

9 5 6
10 11 10 10 7 7 8

80 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths GERMANY


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 16 16 22 25 22
Training & education 2 15 19 14 17
Scientific concentration 15 15 10 4 5

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 19 u Employee training 3 Total expenditure on R&D (%) 8
International experience 14 Total public expenditure on education 39 Total R&D personnel per capita 12
Foreign highly-skilled personnel 20 Higher education achievement 49 Female researchers 49
Management of cities 15 u Pupil-teacher ratio (tertiary education) 3 R&D productivity by publication 13
w Digital/Technological skills 56 u Graduates in Sciences 3 Scientific and technical employment 22
Net flow of international students 20 Women with degrees 43 High-tech patent grants 21
u Robots in Education and R&D 2

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 23 20 23 27 28
Capital 22 19 16 17 16
Technological framework 30 26 27 40 45

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 51 IT & media stock market capitalization 10 w Communications technology 53
Enforcing contracts 12 Funding for technological development 25 w Mobile Broadband subscribers 57
Immigration laws 22 Banking and financial services 23 Wireless broadband 47
Development & application of tech. 41 u Country credit rating 1 Internet users 18
Scientific research legislation 27 Venture capital 20 Internet bandwidth speed 26
Intellectual property rights 7 Investment in Telecommunications 45 High-tech exports (%) 26

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 20 22 22 16 23
Business agility 6 18 20 11 15
IT integration 17 16 18 17 20

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 45 w Opportunities and threats 53 E-Government 24
Internet retailing 12 World robots distribution 5 Public-private partnerships 37
Tablet possession 24 Agility of companies 43 Cyber security 25
Smartphone possession 23 Use of big data and analytics 46 Software piracy 8
Attitudes toward globalization 33 Knowledge transfer 15
Entrepreneurial fear of failure 6

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 81
DIGITAL TRENDS - OVERALL

GREECE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 48 2 50 56 36
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

46 43 41 49 46

Regulatory framework Capital Technological framework


Technology

46 44 55 45
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 45 50 53 53 46

Knowledge 46 51 51 53 48

Technology 52 52 51 54 43

Future readiness 36 47 46 53 46

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
45 46
50 53 53
N.B. This graph provides only a
comparison of the country’s
49
performance in the two rankings.
56 57 57 58

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

29 28
32 33 30
35 32 32
38 38

82 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths GREECE


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 47 47 50 53 50
Training & education 51 55 58 60 56
Scientific concentration 34 33 37 34 36

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 41 Employee training 56 Total expenditure on R&D (%) 35
International experience 47 Total public expenditure on education 44 Total R&D personnel per capita 28
w Foreign highly-skilled personnel 58 Higher education achievement 31 Female researchers 28
Management of cities 46 w Pupil-teacher ratio (tertiary education) 57 R&D productivity by publication 33
Digital/Technological skills 41 u Graduates in Sciences 10 Scientific and technical employment 25
Net flow of international students 51 Women with degrees 36 High-tech patent grants 45
Robots in Education and R&D 39

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 51 49 47 52 41
Capital 55 58 54 52 49
Technological framework 49 49 48 49 46

Regulatory framework Rank Capital Rank Technological framework Rank


u Starting a business 6 u IT & media stock market capitalization 11 Communications technology 50
w Enforcing contracts 59 Funding for technological development 50 Mobile Broadband subscribers 40
u Immigration laws 15 w Banking and financial services 60 Wireless broadband 40
Development & application of tech. 47 w Country credit rating 57 Internet users 40
Scientific research legislation 40 Venture capital 57 Internet bandwidth speed 51
Intellectual property rights 45 u Investment in Telecommunications 11 High-tech exports (%) 32

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 33 41 50 41 44
Business agility 40 53 49 60 55
IT integration 43 48 47 50 45

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 41 Opportunities and threats 47 E-Government 37
Internet retailing 29 World robots distribution 44 Public-private partnerships 40
Tablet possession 41 Agility of companies 57 Cyber security 37
Smartphone possession 48 Use of big data and analytics 57 Software piracy 52
Attitudes toward globalization 48 Knowledge transfer 53
Entrepreneurial fear of failure 26

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 83
DIGITAL TRENDS - OVERALL

HONG KONG SAR


OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 7 2 7 5 17
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

5 2 7 12 2

Regulatory framework Capital Technological framework


Technology

10 4 14 19
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 11 7 11 8 5

Knowledge 6 6 5 7 7

Technology 2 3 6 4 2

Future readiness 27 17 24 15 10

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020
1 1
2 2
Digital
5
Competitiveness
7
8
N.B. This graph provides only a
comparison of the country’s 11 11
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

2 2 2 2 4
6 7
3 8
9

84 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths HONG KONG SAR


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 3 4 5 4 7
Training & education 26 27 13 12 5
Scientific concentration 6 7 5 16 17

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 3 Employee training 30 w Total expenditure on R&D (%) 42
International experience 4 w Total public expenditure on education 45 Total R&D personnel per capita 31
Foreign highly-skilled personnel 14 Higher education achievement 9 Female researchers -
Management of cities 4 Pupil-teacher ratio (tertiary education) 30 R&D productivity by publication 19
Digital/Technological skills 13 u Graduates in Sciences 2 Scientific and technical employment 3
w Net flow of international students 43 Women with degrees - u High-tech patent grants 2
w Robots in Education and R&D 54

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 4 6 14 12 7
Capital 2 6 6 6 12
Technological framework 11 9 11 3 2

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 4 IT & media stock market capitalization 5 Communications technology 7
Enforcing contracts 25 Funding for technological development 15 Mobile Broadband subscribers 13
Immigration laws 8 Banking and financial services 7 Wireless broadband 8
Development & application of tech. 16 Country credit rating 15 Internet users 13
Scientific research legislation 20 Venture capital 8 Internet bandwidth speed 6
Intellectual property rights 12 w Investment in Telecommunications 46 u High-tech exports (%) 1

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 6 9 11 12 4
Business agility 57 25 26 8 14
IT integration 20 21 25 22 19

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation - u Opportunities and threats 1 E-Government -
Internet retailing 24 World robots distribution 37 Public-private partnerships 13
Tablet possession 6 Agility of companies 4 Cyber security 9
u Smartphone possession 1 Use of big data and analytics 21 Software piracy 28
Attitudes toward globalization 3 Knowledge transfer 11
Entrepreneurial fear of failure 23

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 85
DIGITAL TRENDS - OVERALL

HUNGARY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 44 2 44 45 44
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

47 39 39 46 24

Regulatory framework Capital Technological framework


Technology

60 62 59 41
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 42 44 46 43 47

Knowledge 43 48 48 44 44

Technology 37 38 40 36 39

Future readiness 45 55 58 57 60

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness

42 44 43
N.B. This graph provides only a
46 47
comparison of the country’s 46 47 47
performance in the two rankings. 52

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

29 26 26
31 30 27
33 34 29 29

86 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths HUNGARY


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 43 46 46 47 44
Training & education 41 43 48 43 45
Scientific concentration 46 46 51 45 44

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 35 Employee training 52 Total expenditure on R&D (%) 24
International experience 49 Total public expenditure on education 22 Total R&D personnel per capita 30
Foreign highly-skilled personnel 50 Higher education achievement 50 Female researchers 44
Management of cities 43 u Pupil-teacher ratio (tertiary education) 21 R&D productivity by publication 47
Digital/Technological skills 59 Graduates in Sciences 35 Scientific and technical employment 38
u Net flow of international students 18 Women with degrees 41 High-tech patent grants 40
Robots in Education and R&D 29

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 30 29 35 35 39
Capital 47 44 51 46 46
Technological framework 44 45 46 19 24

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 38 IT & media stock market capitalization 29 Communications technology 39
u Enforcing contracts 22 Funding for technological development 45 u Mobile Broadband subscribers 5
Immigration laws 35 Banking and financial services 48 Wireless broadband 58
Development & application of tech. 50 Country credit rating 47 Internet users 31
Scientific research legislation 46 Venture capital 48 u Internet bandwidth speed 13
Intellectual property rights 43 Investment in Telecommunications 26 High-tech exports (%) 23

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 50 57 62 62 62
Business agility 50 58 56 53 59
IT integration 35 38 36 37 41

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 55 w Opportunities and threats 61 E-Government 44
Internet retailing 38 World robots distribution 27 Public-private partnerships 45
Tablet possession 51 w Agility of companies 60 Cyber security 52
w Smartphone possession 60 w Use of big data and analytics 60 Software piracy 27
w Attitudes toward globalization 63 Knowledge transfer 44
Entrepreneurial fear of failure 31

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 87
DIGITAL TRENDS - OVERALL

ICELAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 27 2 33 15 46
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

23 21 15 35 16

Regulatory framework Capital Technological framework


Technology

22 25 19 27
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 26 23 21 27 23

Knowledge 32 30 28 29 27

Technology 22 20 18 20 21

Future readiness 18 21 19 26 22

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 20 21
23
21 20
N.B. This graph provides only a
23 23
comparison of the country’s
26 27
performance in the two rankings.
24

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

14
15
15 13 14 16 16 16
16 16

88 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths ICELAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 41 38 37 34 33
Training & education 10 7 18 18 15
Scientific concentration 37 37 35 39 46

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 25 Employee training 27 Total expenditure on R&D (%) 17
International experience 43 u Total public expenditure on education 2 u Total R&D personnel per capita 5
Foreign highly-skilled personnel 41 Higher education achievement 24 Female researchers 14
Management of cities 29 Pupil-teacher ratio (tertiary education) - w R&D productivity by publication 63
u Digital/Technological skills 1 Graduates in Sciences 49 Scientific and technical employment 14
w Net flow of international students 59 Women with degrees 9 w High-tech patent grants 56
w Robots in Education and R&D 54

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 22 22 18 15 15
Capital 43 43 40 39 35
Technological framework 10 11 12 15 16

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 34 IT & media stock market capitalization - u Communications technology 4
Enforcing contracts 26 Funding for technological development 26 Mobile Broadband subscribers 25
Immigration laws 10 Banking and financial services 33 Wireless broadband 11
Development & application of tech. 15 Country credit rating 33 Internet users 10
Scientific research legislation 23 Venture capital 45 Internet bandwidth speed 45
Intellectual property rights 18 Investment in Telecommunications 31 High-tech exports (%) 10

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 25 16 18 28 25
Business agility 5 10 11 24 19
IT integration 27 28 28 28 27

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 42 u Opportunities and threats 5 E-Government 12
Internet retailing 26 w World robots distribution 55 Public-private partnerships 38
Tablet possession - Agility of companies 10 Cyber security 23
Smartphone possession 14 Use of big data and analytics 19 Software piracy 34
Attitudes toward globalization 13 Knowledge transfer 20
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 89
DIGITAL TRENDS - OVERALL

INDIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 239 2 41 51 29
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

48 50 53 7 62

Regulatory framework Capital Technological framework


Technology

56 55 52 55
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 53 51 48 44 48

Knowledge 39 37 46 38 39

Technology 57 59 53 49 50

Future readiness 54 51 48 46 56

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
45 44 43 43
41 44
N.B. This graph provides only a 51 48 48
comparison of the country’s 53
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

11 11 11 18 18
19
12 12
21 21

90 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths INDIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 38 43 43 38 41
Training & education 56 57 59 47 51
Scientific concentration 21 6 26 28 29

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math - Employee training 44 Total expenditure on R&D (%) 47
International experience 41 Total public expenditure on education 34 Total R&D personnel per capita 55
Foreign highly-skilled personnel 46 Higher education achievement 59 Female researchers -
Management of cities 54 Pupil-teacher ratio (tertiary education) 55 u R&D productivity by publication 2
Digital/Technological skills 22 u Graduates in Sciences 6 Scientific and technical employment -
Net flow of international students 42 Women with degrees - High-tech patent grants 39
Robots in Education and R&D 20

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 56 59 56 55 53
Capital 30 28 3 3 7
Technological framework 61 63 62 62 62

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 57 u IT & media stock market capitalization 13 Communications technology 36
w Enforcing contracts 62 Funding for technological development 33 w Mobile Broadband subscribers 60
Immigration laws 25 Banking and financial services 30 w Wireless broadband 63
Development & application of tech. 31 Country credit rating 49 w Internet users 63
Scientific research legislation 33 Venture capital 22 Internet bandwidth speed 57
Intellectual property rights 48 u Investment in Telecommunications 1 High-tech exports (%) 42

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 57 59 54 54 55
Business agility 35 29 33 29 52
IT integration 54 56 56 56 55

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 28 Opportunities and threats 34 E-Government 59
Internet retailing 56 u World robots distribution 12 Public-private partnerships 31
w Tablet possession 60 Agility of companies 35 Cyber security 38
Smartphone possession 53 Use of big data and analytics 32 Software piracy 48
Attitudes toward globalization 22 Knowledge transfer 47
Entrepreneurial fear of failure 54

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 91
DIGITAL TRENDS - OVERALL

INDONESIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 263 2 43 63 51
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

56 54 51 41 55

Regulatory framework Capital Technological framework


Technology

48 58 24 60
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 60 59 62 56 56

Knowledge 60 58 61 56 63

Technology 58 56 59 47 54

Future readiness 60 62 62 58 48

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 32
42 43 40
48
N.B. This graph provides only a 60 59 56 56
comparison of the country’s 62
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

12
13 13
14 14 23 23
27 26 28

92 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths INDONESIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 54 48 51 42 43
Training & education 60 59 61 61 63
Scientific concentration 53 54 58 52 51

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 57 Employee training 32 Total expenditure on R&D (%) 57
International experience 23 Total public expenditure on education 59 Total R&D personnel per capita 50
Foreign highly-skilled personnel 24 Higher education achievement 58 u Female researchers 15
Management of cities 41 Pupil-teacher ratio (tertiary education) 56 u R&D productivity by publication 10
Digital/Technological skills 44 Graduates in Sciences 51 Scientific and technical employment -
Net flow of international students 39 Women with degrees 53 High-tech patent grants 55
Robots in Education and R&D 43

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 60 61 57 51 51
Capital 42 37 34 26 41
Technological framework 57 58 60 56 55

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 60 u IT & media stock market capitalization 21 Communications technology 52
Enforcing contracts 57 Funding for technological development 34 Mobile Broadband subscribers 31
Immigration laws 37 Banking and financial services 27 Wireless broadband 42
Development & application of tech. 33 Country credit rating 44 w Internet users 61
Scientific research legislation 38 Venture capital 23 w Internet bandwidth speed 62
Intellectual property rights 47 w Investment in Telecommunications 61 High-tech exports (%) 45

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 61 63 61 60 58
Business agility 48 35 46 21 24
IT integration 59 61 60 60 60

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 45 Opportunities and threats 23 E-Government 57
Internet retailing 50 World robots distribution 25 Public-private partnerships 22
Tablet possession 59 Agility of companies 30 Cyber security 40
Smartphone possession 55 u Use of big data and analytics 17 w Software piracy 61
Attitudes toward globalization 25 Knowledge transfer 28
u Entrepreneurial fear of failure 16

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 93
DIGITAL TRENDS - OVERALL

IRELAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 24 2 19 35 25
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

20 30 14 45 30

Regulatory framework Capital Technological framework


Technology

14 12 9 25
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 20 21 20 19 20

Knowledge 25 25 22 24 24

Technology 27 25 29 28 30

Future readiness 12 10 13 5 14

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

7 6 7
Digital
Competitiveness 12 12

20 20 19 20
N.B. This graph provides only a 21
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

11 12 12
12 12 12 13 13
13 14

94 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths IRELAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 18 15 14 10 19
Training & education 25 34 34 30 35
Scientific concentration 32 31 24 29 25

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 20 Employee training 24 Total expenditure on R&D (%) 36
International experience 9 w Total public expenditure on education 56 Total R&D personnel per capita 17
Foreign highly-skilled personnel 10 Higher education achievement 11 Female researchers 32
Management of cities 42 w Pupil-teacher ratio (tertiary education) 50 R&D productivity by publication 43
Digital/Technological skills 33 Graduates in Sciences 32 Scientific and technical employment 20
Net flow of international students 25 Women with degrees 12 High-tech patent grants 11
Robots in Education and R&D 37

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 18 14 20 13 14
Capital 49 49 53 49 45
Technological framework 18 13 13 24 30

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 12 w IT & media stock market capitalization 50 w Communications technology 54
Enforcing contracts 48 Funding for technological development 21 Mobile Broadband subscribers 30
u Immigration laws 2 Banking and financial services 25 Wireless broadband 28
Development & application of tech. 21 Country credit rating 27 Internet users 20
Scientific research legislation 11 Venture capital 17 Internet bandwidth speed 33
Intellectual property rights 21 w Investment in Telecommunications 57 High-tech exports (%) 9

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 13 12 10 3 12
Business agility 8 2 3 9 9
IT integration 22 24 24 20 25

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 28 u Opportunities and threats 9 E-Government 25
u Internet retailing 7 World robots distribution 43 Public-private partnerships 23
Tablet possession 15 u Agility of companies 5 Cyber security 31
Smartphone possession 10 Use of big data and analytics 18 Software piracy 19
u Attitudes toward globalization 7 Knowledge transfer 13
Entrepreneurial fear of failure 11

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 95
DIGITAL TRENDS - OVERALL

ISRAEL
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 9 2 28 1 3
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

19 32 32 26 36

Regulatory framework Capital Technological framework


Technology

23 26 29 14
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 13 13 12 16 19

Knowledge 5 7 2 8 9

Technology 24 27 25 30 32

Future readiness 9 11 7 19 23

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
13 13 12
Competitiveness 16
19
21 22 21
N.B. This graph provides only a 24
comparison of the country’s
26
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

8 8 8 9 10 9 9 10
11 11

96 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths ISRAEL


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 23 21 19 27 28
Training & education 6 11 2 3 1
Scientific concentration 2 2 2 5 3

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 38 Employee training 29 u Total expenditure on R&D (%) 1
International experience 20 u Total public expenditure on education 3 Total R&D personnel per capita -
Foreign highly-skilled personnel 26 Higher education achievement 20 Female researchers -
Management of cities 31 Pupil-teacher ratio (tertiary education) - w R&D productivity by publication 56
Digital/Technological skills 19 Graduates in Sciences - Scientific and technical employment 8
Net flow of international students 45 Women with degrees 6 u High-tech patent grants 6
Robots in Education and R&D 43

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 26 26 30 32 32
Capital 20 27 20 20 26
Technological framework 26 28 20 35 36

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 17 IT & media stock market capitalization 17 Communications technology 47
Enforcing contracts 47 Funding for technological development 13 Mobile Broadband subscribers 50
w Immigration laws 51 Banking and financial services 44 Wireless broadband 17
Development & application of tech. 14 Country credit rating 25 Internet users 34
Scientific research legislation 15 Venture capital 9 Internet bandwidth speed 37
Intellectual property rights 26 w Investment in Telecommunications 55 High-tech exports (%) 12

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 17 18 17 21 26
Business agility 11 9 2 19 29
IT integration 3 7 4 16 14

Adaptive attitudes Rank Business agility Rank IT integration Rank


w E-Participation 51 Opportunities and threats 21 E-Government 28
Internet retailing 23 World robots distribution 39 Public-private partnerships 14
Tablet possession 18 Agility of companies 24 u Cyber security 3
Smartphone possession 15 u Use of big data and analytics 3 Software piracy 17
Attitudes toward globalization 23 Knowledge transfer 14
w Entrepreneurial fear of failure 51

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 97
DIGITAL TRENDS - OVERALL

ITALY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 42 2 42 58 22
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

42 46 48 54 43

Regulatory framework Capital Technological framework


Technology

38 42 23 39
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 34 39 41 41 42

Knowledge 40 42 42 41 42

Technology 44 45 41 46 46

Future readiness 29 30 36 31 38

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
34
39 41 41
N.B. This graph provides only a
35 42
comparison of the country’s
performance in the two rankings. 44 42 44 44

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

24 28 28 29 29 12
15 16 17 16

98 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths ITALY


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 44 44 41 44 42
Training & education 48 46 56 57 58
Scientific concentration 29 32 28 23 22

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 30 w Employee training 60 Total expenditure on R&D (%) 27
International experience 50 Total public expenditure on education 41 Total R&D personnel per capita 25
Foreign highly-skilled personnel 52 Higher education achievement 52 Female researchers 37
Management of cities 44 Pupil-teacher ratio (tertiary education) 49 u R&D productivity by publication 6
Digital/Technological skills 51 Graduates in Sciences 26 u Scientific and technical employment 16
Net flow of international students 33 Women with degrees 48 High-tech patent grants 48
u Robots in Education and R&D 11

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 41 42 41 44 48
Capital 51 53 49 53 54
Technological framework 43 42 44 46 43

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 42 IT & media stock market capitalization 39 Communications technology 49
w Enforcing contracts 56 Funding for technological development 47 Mobile Broadband subscribers 49
Immigration laws 21 w Banking and financial services 54 Wireless broadband 26
Development & application of tech. 52 Country credit rating 48 Internet users 24
Scientific research legislation 47 Venture capital 52 Internet bandwidth speed 43
Intellectual property rights 31 Investment in Telecommunications 24 High-tech exports (%) 46

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 27 27 36 35 42
Business agility 16 30 32 31 23
IT integration 33 35 32 34 39

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 35 Opportunities and threats 25 E-Government 34
Internet retailing 27 u World robots distribution 6 Public-private partnerships 48
Tablet possession 42 Agility of companies 45 Cyber security 47
Smartphone possession 51 w Use of big data and analytics 59 Software piracy 33
w Attitudes toward globalization 55 Knowledge transfer 33
u Entrepreneurial fear of failure 4

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 99
DIGITAL TRENDS - OVERALL

JAPAN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 22 2 46 18 11
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

27 26 44 33 5

Regulatory framework Capital Technological framework


Technology

26 19 56 23
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 23 27 22 23 27

Knowledge 23 29 18 25 22

Technology 19 23 23 24 26

Future readiness 23 25 25 24 26

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 26
23 22 23
27 27
25 30
N.B. This graph provides only a 26 34
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

9 10 8 9
7 8 7 8 11
9

100 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths JAPAN


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 30 41 36 46 46
Training & education 28 31 14 19 18
Scientific concentration 14 16 12 11 11

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 5 Employee training 28 Total expenditure on R&D (%) 6
w International experience 63 Total public expenditure on education 55 Total R&D personnel per capita 18
Foreign highly-skilled personnel 54 Higher education achievement 8 Female researchers 56
Management of cities 14 u Pupil-teacher ratio (tertiary education) 1 R&D productivity by publication 16
w Digital/Technological skills 62 Graduates in Sciences 44 Scientific and technical employment 37
Net flow of international students 26 Women with degrees 8 High-tech patent grants 4
Robots in Education and R&D 4

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 37 37 40 42 44
Capital 29 33 33 37 33
Technological framework 3 6 4 2 5

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 44 IT & media stock market capitalization 9 Communications technology 35
Enforcing contracts 36 Funding for technological development 39 u Mobile Broadband subscribers 1
Immigration laws 56 Banking and financial services 40 u Wireless broadband 2
Development & application of tech. 45 Country credit rating 31 Internet users 5
Scientific research legislation 45 Venture capital 34 Internet bandwidth speed 19
Intellectual property rights 33 Investment in Telecommunications 52 High-tech exports (%) 22

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 15 14 13 15 19
Business agility 33 57 55 41 56
IT integration 15 18 15 18 23

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 4 w Opportunities and threats 63 E-Government 14
Internet retailing 16 u World robots distribution 2 Public-private partnerships 46
Tablet possession 21 w Agility of companies 63 Cyber security 45
Smartphone possession 21 w Use of big data and analytics 63 u Software piracy 2
Attitudes toward globalization 50 Knowledge transfer 45
Entrepreneurial fear of failure 32

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 101
DIGITAL TRENDS - OVERALL

JORDAN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 54 2 40 33 63
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

53 44 42 38 53

Regulatory framework Capital Technological framework


Technology

58 61 37 57
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 48 56 45 50 53

Knowledge 59 61 56 49 54

Technology 45 50 48 53 44

Future readiness 37 48 41 52 58

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness

48 45
50 53
N.B. This graph provides only a 56
comparison of the country’s 53 52
performance in the two rankings. 57 58

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

28
34 32 35 38 31 30
39
33 33

102 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths JORDAN


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 40 55 39 43 40
Training & education 59 58 41 32 33
Scientific concentration 61 62 63 63 63

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 53 Employee training 23 Total expenditure on R&D (%) 54
International experience 24 Total public expenditure on education 49 Total R&D personnel per capita 56
Foreign highly-skilled personnel 36 Higher education achievement - Female researchers 55
Management of cities 45 Pupil-teacher ratio (tertiary education) 23 R&D productivity by publication 46
Digital/Technological skills 29 Graduates in Sciences 23 Scientific and technical employment -
u Net flow of international students 21 Women with degrees - High-tech patent grants 51
Robots in Education and R&D -

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 50 53 43 47 42
Capital 24 30 39 41 38
Technological framework 50 53 54 55 53

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 50 IT & media stock market capitalization - Communications technology 40
Enforcing contracts 53 Funding for technological development 28 Mobile Broadband subscribers 26
Immigration laws 47 Banking and financial services 28 Wireless broadband 45
Development & application of tech. 27 Country credit rating 59 w Internet users 60
Scientific research legislation 32 Venture capital 28 Internet bandwidth speed 47
Intellectual property rights 30 u Investment in Telecommunications 20 w High-tech exports (%) 60

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 43 55 58 61 61
Business agility 31 34 23 22 37
IT integration 40 50 42 54 57

Adaptive attitudes Rank Business agility Rank IT integration Rank


w E-Participation 60 Opportunities and threats 40 w E-Government 60
w Internet retailing 60 World robots distribution - Public-private partnerships 33
Tablet possession 54 Agility of companies 37 u Cyber security 20
Smartphone possession 25 u Use of big data and analytics 11 Software piracy 46
Attitudes toward globalization 41 u Knowledge transfer 22
Entrepreneurial fear of failure 50

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 103
DIGITAL TRENDS - OVERALL

KAZAKHSTAN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 234 2 49 4 54
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

36 41 23 55 48

Regulatory framework Capital Technological framework


Technology

33 33 13 46
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 43 38 38 35 36

Knowledge 47 40 35 32 34

Technology 42 35 39 39 41

Future readiness 41 38 40 35 33

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 32 34
35 36
38 38
N.B. This graph provides only a 43
comparison of the country’s
performance in the two rankings. 47 42

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

27 26 24 25 22 22
30 24 25
27

104 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths KAZAKHSTAN


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 45 36 44 39 49
Training & education 31 21 6 1 4
Scientific concentration 55 56 55 55 54

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 47 Employee training 21 w Total expenditure on R&D (%) 61
International experience 36 Total public expenditure on education 54 Total R&D personnel per capita 51
Foreign highly-skilled personnel 31 u Higher education achievement 1 u Female researchers 3
Management of cities 34 Pupil-teacher ratio (tertiary education) 37 R&D productivity by publication 25
Digital/Technological skills 55 Graduates in Sciences 31 Scientific and technical employment 46
w Net flow of international students 57 u Women with degrees 1 w High-tech patent grants 58
Robots in Education and R&D -

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 27 18 22 16 23
Capital 56 51 59 54 55
Technological framework 37 35 42 43 48

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 11 IT & media stock market capitalization - Communications technology 48
u Enforcing contracts 4 Funding for technological development 37 Mobile Broadband subscribers 33
Immigration laws 19 Banking and financial services 41 Wireless broadband 53
Development & application of tech. 36 Country credit rating 49 Internet users 52
Scientific research legislation 39 Venture capital 44 Internet bandwidth speed 50
Intellectual property rights 46 w Investment in Telecommunications 62 High-tech exports (%) 15

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 41 48 47 39 33
Business agility 36 27 43 15 13
IT integration 45 39 44 46 46

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 25 Opportunities and threats 41 E-Government 27
Internet retailing 53 World robots distribution - Public-private partnerships 28
Tablet possession 44 Agility of companies 41 Cyber security 43
Smartphone possession 28 Use of big data and analytics 13 w Software piracy 59
Attitudes toward globalization 35 Knowledge transfer 38
u Entrepreneurial fear of failure 1

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 105
DIGITAL TRENDS - OVERALL

KOREA REP.
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 210 2 21 11 4
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

8 12 26 25 3

Regulatory framework Capital Technological framework


Technology

3 1 3 15
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 17 19 14 10 8

Knowledge 15 14 11 11 10

Technology 13 17 17 17 12

Future readiness 25 24 17 4 3

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

10 8
Digital
14
Competitiveness 17 19
23
N.B. This graph provides only a 29 29 27 28
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

3 3 2 2
4 5
6 6 7 7

106 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths KOREA REP.


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 27 25 26 30 21
Training & education 14 13 8 5 11
Scientific concentration 8 9 7 6 4

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 6 Employee training 15 u Total expenditure on R&D (%) 2
International experience 39 Total public expenditure on education 36 Total R&D personnel per capita 3
w Foreign highly-skilled personnel 43 Higher education achievement 4 w Female researchers 54
Management of cities 12 Pupil-teacher ratio (tertiary education) 33 R&D productivity by publication 26
Digital/Technological skills 18 Graduates in Sciences 11 Scientific and technical employment 34
w Net flow of international students 49 Women with degrees 20 High-tech patent grants 3
Robots in Education and R&D 13

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 28 28 27 26 26
Capital 35 41 44 29 25
Technological framework 2 2 2 7 3

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 19 u IT & media stock market capitalization 2 Communications technology 10
Enforcing contracts 2 Funding for technological development 38 Mobile Broadband subscribers 10
Immigration laws 39 w Banking and financial services 49 Wireless broadband 20
w Development & application of tech. 44 Country credit rating 19 Internet users 16
Scientific research legislation 31 Venture capital 41 u Internet bandwidth speed 2
Intellectual property rights 38 Investment in Telecommunications 42 High-tech exports (%) 6

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 8 10 3 4 1
Business agility 43 48 47 5 3
IT integration 21 23 20 21 15

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 1 Opportunities and threats 24 E-Government 2
u Internet retailing 1 World robots distribution 3 Public-private partnerships 29
Tablet possession 20 Agility of companies 13 Cyber security 21
Smartphone possession 16 Use of big data and analytics 15 Software piracy 20
Attitudes toward globalization 14 Knowledge transfer 30
Entrepreneurial fear of failure 15

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 107
DIGITAL TRENDS - OVERALL

LATVIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 36 2 27 27 49
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

38 34 37 50 13

Regulatory framework Capital Technological framework


Technology

42 51 45 37
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 33 35 35 36 38

Knowledge 33 34 34 36 36

Technology 33 32 32 23 34

Future readiness 39 41 39 45 42

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
33 35 35 36 38
N.B. This graph provides only a
comparison of the country’s 37
performance in the two rankings.
40 40 40 41

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

23 24 24 22
25 23 23 23
27 24

108 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths LATVIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 28 29 28 32 27
Training & education 12 20 28 27 27
Scientific concentration 48 47 46 47 49

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 23 Employee training 39 Total expenditure on R&D (%) 46
International experience 29 u Total public expenditure on education 12 Total R&D personnel per capita 37
Foreign highly-skilled personnel 40 Higher education achievement 32 u Female researchers 4
Management of cities 32 Pupil-teacher ratio (tertiary education) 18 w R&D productivity by publication 53
Digital/Technological skills 26 Graduates in Sciences 46 Scientific and technical employment 39
Net flow of international students 32 Women with degrees 25 High-tech patent grants 34
Robots in Education and R&D 49

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 35 34 31 30 37
Capital 45 31 36 35 50
Technological framework 23 24 26 14 13

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 15 IT & media stock market capitalization - Communications technology 25
u Enforcing contracts 14 Funding for technological development 40 Mobile Broadband subscribers 20
w Immigration laws 61 Banking and financial services 52 u Wireless broadband 13
Development & application of tech. 35 Country credit rating 36 u Internet users 14
Scientific research legislation 44 Venture capital 39 Internet bandwidth speed 18
Intellectual property rights 39 w Investment in Telecommunications 54 High-tech exports (%) 20

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 38 46 52 52 51
Business agility 46 41 41 47 45
IT integration 38 36 37 44 37

Adaptive attitudes Rank Business agility Rank IT integration Rank


w E-Participation 59 Opportunities and threats 39 E-Government 43
Internet retailing 34 w World robots distribution 58 Public-private partnerships 49
Tablet possession 28 Agility of companies 42 Cyber security 14
Smartphone possession 49 Use of big data and analytics 30 Software piracy 40
Attitudes toward globalization 45 Knowledge transfer 41
Entrepreneurial fear of failure 41

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 109
DIGITAL TRENDS - OVERALL

LITHUANIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 25 2 23 16 40
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

29 29 27 42 18

Regulatory framework Capital Technological framework


Technology

30 47 18 32
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 29 29 29 30 29

Knowledge 18 21 23 26 25

Technology 29 29 30 25 29

Future readiness 33 31 33 32 30

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

29
Digital 29 29 29 29
Competitiveness
30
30 31
32
N.B. This graph provides only a 33
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

18 18 18
19 19 19 19 19 19 19

110 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths LITHUANIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 29 33 27 23 23
Training & education 5 6 16 13 16
Scientific concentration 24 28 31 41 40

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 34 Employee training 17 Total expenditure on R&D (%) 41
International experience 21 Total public expenditure on education 32 Total R&D personnel per capita 34
Foreign highly-skilled personnel 38 Higher education achievement 12 Female researchers 7
Management of cities 28 Pupil-teacher ratio (tertiary education) 12 w R&D productivity by publication 54
u Digital/Technological skills 3 Graduates in Sciences 25 Scientific and technical employment 32
w Net flow of international students 54 Women with degrees 15 High-tech patent grants 29
Robots in Education and R&D 47

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 24 27 28 24 27
Capital 37 42 35 36 42
Technological framework 25 17 22 21 18

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 20 IT & media stock market capitalization - u Communications technology 6
u Enforcing contracts 7 Funding for technological development 29 Mobile Broadband subscribers 22
w Immigration laws 57 Banking and financial services 47 Wireless broadband 21
Development & application of tech. 29 Country credit rating 34 Internet users 32
Scientific research legislation 25 Venture capital 25 Internet bandwidth speed 17
Intellectual property rights 27 w Investment in Telecommunications 59 High-tech exports (%) 33

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 37 35 41 45 47
Business agility 39 28 24 18 18
IT integration 29 29 31 32 32

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 49 u Opportunities and threats 6 E-Government 20
Internet retailing 28 World robots distribution 46 Public-private partnerships 43
Tablet possession 35 u Agility of companies 3 Cyber security 24
w Smartphone possession 54 Use of big data and analytics 14 Software piracy 43
Attitudes toward globalization 31 Knowledge transfer 34
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 111
DIGITAL TRENDS - OVERALL

LUXEMBOURG
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 235 2 39 23 41
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

28 17 8 15 35

Regulatory framework Capital Technological framework


Technology

27 48 34 16
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 21 20 24 21 28

Knowledge 29 27 32 34 35

Technology 11 12 15 12 17

Future readiness 24 23 21 17 27

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 8
11 11 12
Competitiveness 15
21 20 21
N.B. This graph provides only a 24
comparison of the country’s 28
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

13 12 13 14 13 14
15 17 16 17

112 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths LUXEMBOURG


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 33 31 33 31 39
Training & education 29 30 26 24 23
Scientific concentration 25 23 44 42 41

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 32 Employee training 13 Total expenditure on R&D (%) 34
International experience 6 Total public expenditure on education 30 Total R&D personnel per capita 6
u Foreign highly-skilled personnel 4 Higher education achievement 13 Female researchers 48
Management of cities 21 Pupil-teacher ratio (tertiary education) 8 w R&D productivity by publication 62
Digital/Technological skills 37 w Graduates in Sciences 56 Scientific and technical employment 23
w Net flow of international students 60 Women with degrees 23 High-tech patent grants 25
Robots in Education and R&D -

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 8 10 9 4 8
Capital 3 3 4 9 15
Technological framework 28 32 35 34 35

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 35 u IT & media stock market capitalization 3 Communications technology 19
Enforcing contracts 17 Funding for technological development 22 Mobile Broadband subscribers 55
u Immigration laws 3 Banking and financial services 29 Wireless broadband 31
Development & application of tech. 19 u Country credit rating 1 Internet users 9
Scientific research legislation 8 Venture capital 26 Internet bandwidth speed 9
Intellectual property rights 15 w Investment in Telecommunications 60 High-tech exports (%) 49

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 34 33 29 22 48
Business agility 19 16 17 20 34
IT integration 12 5 13 6 16

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 53 Opportunities and threats 19 E-Government 30
Internet retailing - w World robots distribution 58 Public-private partnerships 21
Tablet possession - Agility of companies 21 Cyber security 11
Smartphone possession - Use of big data and analytics 38 u Software piracy 4
Attitudes toward globalization 34 Knowledge transfer 23
Entrepreneurial fear of failure 39

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 113
DIGITAL TRENDS - OVERALL

MALAYSIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 219 2 30 8 26
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

26 20 35 18 15

Regulatory framework Capital Technological framework


Technology

32 30 30 33
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 24 24 27 26 26

Knowledge 22 17 17 19 19

Technology 16 18 22 19 20

Future readiness 28 27 29 28 32

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
22
19
22
N.B. This graph provides only a 24 24
comparison of the country’s 27 26 26
performance in the two rankings. 27

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

10 8 10 10
8 7 8 8 11
9

114 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths MALAYSIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 26 27 24 22 30
Training & education 11 3 10 11 8
Scientific concentration 27 26 30 27 26

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 43 Employee training 31 Total expenditure on R&D (%) 25
International experience 32 Total public expenditure on education 33 Total R&D personnel per capita 39
Foreign highly-skilled personnel 25 Higher education achievement 40 u Female researchers 11
Management of cities 22 Pupil-teacher ratio (tertiary education) 28 R&D productivity by publication 28
Digital/Technological skills 30 u Graduates in Sciences 1 w Scientific and technical employment 50
Net flow of international students 24 u Women with degrees 4 High-tech patent grants 19
Robots in Education and R&D 21

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 21 30 29 29 35
Capital 7 9 12 14 18
Technological framework 21 19 32 20 15

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 52 IT & media stock market capitalization 23 Communications technology 42
Enforcing contracts 28 Funding for technological development 23 Mobile Broadband subscribers 29
w Immigration laws 44 Banking and financial services 21 Wireless broadband 19
Development & application of tech. 20 Country credit rating 36 Internet users 41
Scientific research legislation 26 Venture capital 30 Internet bandwidth speed 36
Intellectual property rights 34 u Investment in Telecommunications 8 u High-tech exports (%) 3

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 29 28 30 30 30
Business agility 17 12 15 17 30
IT integration 30 34 35 33 33

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 28 Opportunities and threats 35 E-Government 41
w Internet retailing 45 World robots distribution 22 Public-private partnerships 17
Tablet possession 27 Agility of companies 34 Cyber security 29
Smartphone possession 26 Use of big data and analytics 26 w Software piracy 45
Attitudes toward globalization 27 Knowledge transfer 25
Entrepreneurial fear of failure 36

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 115
DIGITAL TRENDS - OVERALL

MEXICO
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 252 2 45 57 43
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

54 56 50 53 54

Regulatory framework Capital Technological framework


Technology

52 52 50 53
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 52 49 51 49 54

Knowledge 52 54 54 52 52

Technology 49 48 46 52 56

Future readiness 56 50 50 49 52

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 45 48
Competitiveness
49 49
51 53
52 50
N.B. This graph provides only a
comparison of the country’s
54
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

20 20 20 20
4 4 4 4 21
5

116 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths MEXICO


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 51 53 52 55 45
Training & education 42 44 51 53 57
Scientific concentration 56 57 53 40 43

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 51 Employee training 43 Total expenditure on R&D (%) 55
International experience 22 Total public expenditure on education 57 Total R&D personnel per capita 54
Foreign highly-skilled personnel 33 Higher education achievement 54 Female researchers 31
Management of cities 55 u Pupil-teacher ratio (tertiary education) 17 u R&D productivity by publication 7
Digital/Technological skills 48 Graduates in Sciences 29 Scientific and technical employment 49
Net flow of international students 38 Women with degrees 52 High-tech patent grants 50
u Robots in Education and R&D 12

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 42 39 45 48 50
Capital 44 45 42 47 53
Technological framework 52 52 50 53 54

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 45 u IT & media stock market capitalization 16 Communications technology 57
Enforcing contracts 33 w Funding for technological development 58 Mobile Broadband subscribers 45
Immigration laws 50 Banking and financial services 46 Wireless broadband 57
Development & application of tech. 51 Country credit rating 41 w Internet users 57
w Scientific research legislation 58 Venture capital 51 Internet bandwidth speed 53
Intellectual property rights 52 Investment in Telecommunications 47 High-tech exports (%) 17

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 53 40 40 47 52
Business agility 58 55 57 51 50
IT integration 49 52 53 53 53

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 35 Opportunities and threats 52 E-Government 50
Internet retailing 46 u World robots distribution 10 Public-private partnerships 50
Tablet possession 49 Agility of companies 50 w Cyber security 59
w Smartphone possession 58 Use of big data and analytics 51 Software piracy 42
Attitudes toward globalization 29 Knowledge transfer 48
Entrepreneurial fear of failure 44

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 117
DIGITAL TRENDS - OVERALL

MONGOLIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 258 2 60 41 61
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

62 60 58 60 60

Regulatory framework Capital Technological framework


Technology

59 40 61 61
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 57 61 61 62 62

Knowledge 55 59 53 62 58

Technology 55 61 62 62 60

Future readiness 52 60 59 61 59

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 57
Competitiveness
60 61
N.B. This graph provides only a 61 61
comparison of the country’s 62 62
performance in the two rankings. 62 62

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

13 13 33
14 14 14 34 34 34 34

118 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths MONGOLIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 57 62 60 60 60
Training & education 36 38 24 45 41
Scientific concentration 60 60 60 60 61

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math - u Employee training 9 Total expenditure on R&D (%) 59
International experience 59 Total public expenditure on education 37 Total R&D personnel per capita 47
Foreign highly-skilled personnel 51 Higher education achievement 39 u Female researchers 9
Management of cities 62 Pupil-teacher ratio (tertiary education) 52 R&D productivity by publication 61
Digital/Technological skills 57 Graduates in Sciences 27 Scientific and technical employment -
Net flow of international students 56 u Women with degrees 21 w High-tech patent grants 63
Robots in Education and R&D -

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 53 57 58 62 58
Capital 52 61 55 58 60
Technological framework 53 59 61 58 60

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 43 IT & media stock market capitalization - Communications technology 56
Enforcing contracts 44 Funding for technological development 61 Mobile Broadband subscribers 56
Immigration laws 54 Banking and financial services 61 Wireless broadband 44
Development & application of tech. 60 Country credit rating 61 w Internet users 62
Scientific research legislation 62 Venture capital 60 Internet bandwidth speed 52
w Intellectual property rights 62 u Investment in Telecommunications 9 High-tech exports (%) 56

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 32 39 31 31 40
Business agility 54 63 61 63 61
IT integration 58 62 62 62 61

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 58 Opportunities and threats 60 E-Government 58
Internet retailing - World robots distribution - Public-private partnerships 61
Tablet possession - Agility of companies 59 w Cyber security 62
u Smartphone possession 9 Use of big data and analytics 53 Software piracy -
Attitudes toward globalization 56 w Knowledge transfer 63
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 119
DIGITAL TRENDS - OVERALL

NETHERLANDS
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 14 2 3 29 16
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

7 8 11 2 12

Regulatory framework Capital Technological framework


Technology

4 6 7 5
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 4 6 9 6 7

Knowledge 13 11 12 13 14

Technology 10 9 8 6 8

Future readiness 2 3 4 3 4

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 5
4 4 4
Competitiveness
6 6
7
N.B. This graph provides only a 8
comparison of the country’s 9
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
2 3
4 4 4 5 5
6 7 6

120 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths NETHERLANDS


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 4 3 3 3 3
Training & education 33 32 31 36 29
Scientific concentration 16 18 16 19 16

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 8 Employee training 7 Total expenditure on R&D (%) 14
u International experience 3 Total public expenditure on education 23 Total R&D personnel per capita 8
Foreign highly-skilled personnel 6 Higher education achievement 21 w Female researchers 51
Management of cities 9 Pupil-teacher ratio (tertiary education) 25 R&D productivity by publication 24
Digital/Technological skills 10 w Graduates in Sciences 58 Scientific and technical employment 12
Net flow of international students 9 Women with degrees 31 High-tech patent grants 14
Robots in Education and R&D 26

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 14 9 10 6 11
Capital 9 5 7 5 2
Technological framework 13 14 14 10 12

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 13 IT & media stock market capitalization 4 Communications technology 9
w Enforcing contracts 45 Funding for technological development 4 Mobile Broadband subscribers 15
Immigration laws 11 Banking and financial services 15 w Wireless broadband 32
Development & application of tech. 7 u Country credit rating 1 Internet users 4
Scientific research legislation 10 u Venture capital 2 Internet bandwidth speed 16
Intellectual property rights 6 w Investment in Telecommunications 43 High-tech exports (%) 13

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 3 5 7 9 6
Business agility 2 7 12 7 7
IT integration 2 3 7 3 5

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 9 Opportunities and threats 13 E-Government 10
Internet retailing 5 World robots distribution 21 Public-private partnerships 6
Tablet possession 13 Agility of companies 16 Cyber security 18
Smartphone possession 24 Use of big data and analytics 20 Software piracy 13
Attitudes toward globalization 9 u Knowledge transfer 2
u Entrepreneurial fear of failure 3

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 121
DIGITAL TRENDS - OVERALL

NEW ZEALAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 228 2 17 37 34
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

22 18 21 24 21

Regulatory framework Capital Technological framework


Technology

21 13 46 18
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 10 14 19 18 22

Knowledge 14 20 21 21 28

Technology 6 11 16 15 18

Future readiness 15 20 18 20 21

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
10
Competitiveness
14
16
19 18
N.B. This graph provides only a 16
comparison of the country’s 22
performance in the two rankings. 23 21

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
2
4 8
6 6 7 10 11
12 14

122 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths NEW ZEALAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 9 14 16 11 17
Training & education 32 36 37 34 37
Scientific concentration 17 20 15 26 34

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 26 w Employee training 51 Total expenditure on R&D (%) 28
International experience 40 Total public expenditure on education 13 Total R&D personnel per capita 16
Foreign highly-skilled personnel 12 Higher education achievement 26 Female researchers -
w Management of cities 49 Pupil-teacher ratio (tertiary education) 36 R&D productivity by publication 44
w Digital/Technological skills 50 Graduates in Sciences 41 Scientific and technical employment 10
u Net flow of international students 2 Women with degrees 26 w High-tech patent grants 49
Robots in Education and R&D 47

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 1 7 13 11 21
Capital 4 4 14 15 24
Technological framework 20 20 25 25 21

Regulatory framework Rank Capital Rank Technological framework Rank


u Starting a business 1 IT & media stock market capitalization 31 Communications technology 28
Enforcing contracts 20 Funding for technological development 43 Mobile Broadband subscribers 35
Immigration laws 49 Banking and financial services 20 Wireless broadband 15
Development & application of tech. 25 Country credit rating 14 Internet users 22
Scientific research legislation 29 Venture capital 33 Internet bandwidth speed 21
Intellectual property rights 16 Investment in Telecommunications 19 High-tech exports (%) 41

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 24 20 14 13 13
Business agility 14 26 35 32 46
IT integration 6 17 17 10 18

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 4 Opportunities and threats 37 u E-Government 8
Internet retailing 17 World robots distribution 41 w Public-private partnerships 53
Tablet possession 12 Agility of companies 44 Cyber security 39
Smartphone possession 18 Use of big data and analytics 48 u Software piracy 2
Attitudes toward globalization 20 Knowledge transfer 39
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 123
DIGITAL TRENDS - OVERALL

NORWAY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 16 2 16 10 23
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

9 3 2 9 9

Regulatory framework Capital Technological framework


Technology

6 7 8 6
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 9 10 6 9 9

Knowledge 17 15 16 16 16

Technology 3 2 2 3 3

Future readiness 13 12 6 8 6

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 6
7
8
9 9 9
N.B. This graph provides only a 10
comparison of the country’s 11
performance in the two rankings. 11

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

4 5 5
6 6 6 7 7
8 8

124 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths NORWAY


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 20 20 20 16 16
Training & education 15 12 11 17 10
Scientific concentration 23 22 20 21 23

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 18 Employee training 4 Total expenditure on R&D (%) 16
International experience 25 Total public expenditure on education 16 Total R&D personnel per capita 11
Foreign highly-skilled personnel 15 Higher education achievement 18 Female researchers 26
Management of cities 13 Pupil-teacher ratio (tertiary education) 5 w R&D productivity by publication 45
Digital/Technological skills 11 w Graduates in Sciences 40 Scientific and technical employment 24
w Net flow of international students 55 Women with degrees 17 High-tech patent grants 28
Robots in Education and R&D 30

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 5 3 1 3 2
Capital 8 7 2 7 9
Technological framework 4 3 3 6 9

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 14 IT & media stock market capitalization 18 Communications technology 12
u Enforcing contracts 3 Funding for technological development 10 Mobile Broadband subscribers 6
Immigration laws 7 Banking and financial services 13 Wireless broadband 29
Development & application of tech. 10 u Country credit rating 1 u Internet users 2
Scientific research legislation 6 Venture capital 14 Internet bandwidth speed 8
Intellectual property rights 19 w Investment in Telecommunications 30 High-tech exports (%) 16

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 7 8 8 5 7
Business agility 28 20 14 23 8
IT integration 9 14 9 9 6

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 18 Opportunities and threats 12 E-Government 13
Internet retailing 8 w World robots distribution 42 Public-private partnerships 7
u Tablet possession 3 Agility of companies 8 Cyber security 16
u Smartphone possession 4 Use of big data and analytics 6 Software piracy 10
Attitudes toward globalization 24 Knowledge transfer 12
Entrepreneurial fear of failure 8

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 125
DIGITAL TRENDS - OVERALL

PERU
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 255 2 58 39 59
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

55 58 49 37 59

Regulatory framework Capital Technological framework


Technology

55 54 47 58
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 58 62 60 61 55

Knowledge 61 62 60 61 55

Technology 53 57 57 58 58

Future readiness 55 58 60 59 55

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 52
Competitiveness 54 55 54 55 55
58
N.B. This graph provides only a 60 61
comparison of the country’s 62
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

6 22
8 8 8 8 25 28 27 28

126 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths PERU


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 60 61 58 59 58
Training & education 58 60 43 42 39
Scientific concentration 59 63 62 62 59

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 52 Employee training 49 w Total expenditure on R&D (%) 60
International experience 26 Total public expenditure on education 47 Total R&D personnel per capita 58
Foreign highly-skilled personnel 22 u Higher education achievement 7 Female researchers 41
w Management of cities 61 Pupil-teacher ratio (tertiary education) 43 R&D productivity by publication 29
Digital/Technological skills 58 u Graduates in Sciences 9 Scientific and technical employment 28
Net flow of international students - Women with degrees 40 w High-tech patent grants 59
Robots in Education and R&D 41

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 49 51 49 50 49
Capital 40 48 47 45 37
Technological framework 60 61 59 61 59

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 55 IT & media stock market capitalization 35 Communications technology 58
Enforcing contracts 46 Funding for technological development 54 Mobile Broadband subscribers 54
u Immigration laws 13 Banking and financial services 38 w Wireless broadband 59
Development & application of tech. 56 Country credit rating 39 Internet users 55
Scientific research legislation 54 Venture capital 36 w Internet bandwidth speed 59
Intellectual property rights 56 u Investment in Telecommunications 15 High-tech exports (%) 57

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 52 61 59 49 54
Business agility 49 50 50 59 47
IT integration 56 59 59 59 58

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 44 Opportunities and threats 49 E-Government 54
Internet retailing 57 World robots distribution 54 Public-private partnerships 42
Tablet possession 52 Agility of companies 52 Cyber security 55
Smartphone possession 46 Use of big data and analytics 54 Software piracy 53
Attitudes toward globalization 28 Knowledge transfer 56
u Entrepreneurial fear of failure 7

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 127
DIGITAL TRENDS - OVERALL

PHILIPPINES
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 62 2 55 59 56
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

57 53 62 39 49

Regulatory framework Capital Technological framework


Technology

54 57 32 56
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 46 46 56 55 57

Knowledge 50 53 50 51 62

Technology 50 51 58 55 53

Future readiness 40 43 52 54 54

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 42 41
46
50
46 46 45
N.B. This graph provides only a
comparison of the country’s 56 55 57
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

11 11
12 12 17 18
13 23 22 24

128 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths PHILIPPINES


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 32 39 48 41 55
Training & education 55 54 52 54 59
Scientific concentration 49 53 50 54 56

Talent Rank Training & education Rank Scientific concentration Rank


w Educational assessment PISA - Math 59 Employee training 37 Total expenditure on R&D (%) 58
International experience 38 Total public expenditure on education 52 Total R&D personnel per capita 57
Foreign highly-skilled personnel 37 Higher education achievement 55 u Female researchers 5
Management of cities 48 Pupil-teacher ratio (tertiary education) 53 R&D productivity by publication 30
Digital/Technological skills 52 u Graduates in Sciences 12 Scientific and technical employment 55
Net flow of international students 37 Women with degrees 49 u High-tech patent grants 16
Robots in Education and R&D 53

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 59 62 61 60 62
Capital 28 29 43 40 39
Technological framework 48 50 52 51 49

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 62 IT & media stock market capitalization 41 w Communications technology 62
w Enforcing contracts 61 Funding for technological development 51 Mobile Broadband subscribers 52
Immigration laws 41 Banking and financial services 24 Wireless broadband 33
Development & application of tech. 46 Country credit rating 43 Internet users 58
Scientific research legislation 48 Venture capital 47 w Internet bandwidth speed 61
Intellectual property rights 54 u Investment in Telecommunications 10 u High-tech exports (%) 2

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 46 50 60 53 57
Business agility 23 23 31 42 32
IT integration 57 57 57 58 56

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 45 Opportunities and threats 29 E-Government 55
Internet retailing 58 World robots distribution 40 Public-private partnerships 35
Tablet possession 56 Agility of companies 28 Cyber security 50
Smartphone possession 56 Use of big data and analytics 34 Software piracy 55
Attitudes toward globalization 17 Knowledge transfer 46
Entrepreneurial fear of failure 20

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 129
DIGITAL TRENDS - OVERALL

POLAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 30 2 29 32 28
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

32 37 46 36 23

Regulatory framework Capital Technological framework


Technology

35 29 33 38
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 38 37 36 33 32

Knowledge 27 32 33 33 30

Technology 36 39 37 37 37

Future readiness 51 39 37 33 35

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 33 34
33 32
38 37 36
N.B. This graph provides only a
comparison of the country’s 38 38 39
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

12
13 13
22 21 14 14
26 26 25

130 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths POLAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 17 28 30 28 29
Training & education 22 23 35 35 32
Scientific concentration 39 40 38 31 28

Talent Rank Training & education Rank Scientific concentration Rank


u Educational assessment PISA - Math 9 Employee training 22 Total expenditure on R&D (%) 33
International experience 35 Total public expenditure on education 25 Total R&D personnel per capita 33
Foreign highly-skilled personnel 45 Higher education achievement 30 Female researchers 25
Management of cities 35 Pupil-teacher ratio (tertiary education) 32 u R&D productivity by publication 14
Digital/Technological skills 43 Graduates in Sciences 37 Scientific and technical employment 36
Net flow of international students 27 Women with degrees 34 High-tech patent grants 35
Robots in Education and R&D 16

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 45 47 46 45 46
Capital 32 32 32 38 36
Technological framework 39 39 37 30 23

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 54 IT & media stock market capitalization 27 Communications technology 45
Enforcing contracts 39 Funding for technological development 35 Mobile Broadband subscribers 42
w Immigration laws 46 Banking and financial services 34 u Wireless broadband 3
w Development & application of tech. 48 Country credit rating 35 Internet users 38
Scientific research legislation 41 Venture capital 29 Internet bandwidth speed 27
Intellectual property rights 36 Investment in Telecommunications 44 High-tech exports (%) 36

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 51 38 33 37 29
Business agility 55 45 40 28 33
IT integration 41 41 40 36 38

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 9 Opportunities and threats 42 E-Government 23
Internet retailing 33 World robots distribution 19 w Public-private partnerships 51
u Tablet possession 8 Agility of companies 25 Cyber security 46
Smartphone possession 43 Use of big data and analytics 22 Software piracy 36
w Attitudes toward globalization 54 Knowledge transfer 43
Entrepreneurial fear of failure 40

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 131
DIGITAL TRENDS - OVERALL

PORTUGAL
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 33 2 24 38 30
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

37 38 20 44 42

Regulatory framework Capital Technological framework


Technology

41 31 57 34
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 31 33 32 34 37

Knowledge 31 31 27 31 33

Technology 35 37 36 38 38

Future readiness 31 35 32 34 41

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
31 33 32 34
37
N.B. This graph provides only a 33
comparison of the country’s 39 39 39
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

20 20
21 21
21 22 21 23 26 23

132 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths PORTUGAL


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 31 30 23 26 24
Training & education 21 18 27 39 38
Scientific concentration 35 36 34 32 30

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 27 w Employee training 58 Total expenditure on R&D (%) 29
International experience 48 Total public expenditure on education 31 Total R&D personnel per capita 23
Foreign highly-skilled personnel 35 Higher education achievement 42 Female researchers 18
Management of cities 24 u Pupil-teacher ratio (tertiary education) 13 R&D productivity by publication 32
Digital/Technological skills 14 u Graduates in Sciences 13 Scientific and technical employment 33
Net flow of international students 28 Women with degrees 39 High-tech patent grants 41
Robots in Education and R&D 34

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 20 19 19 21 20
Capital 50 50 45 48 44
Technological framework 38 43 39 45 42

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 33 IT & media stock market capitalization 34 u Communications technology 5
Enforcing contracts 30 Funding for technological development 30 w Mobile Broadband subscribers 59
u Immigration laws 4 Banking and financial services 42 Wireless broadband 52
Development & application of tech. 18 Country credit rating 46 u Internet users 12
Scientific research legislation 30 Venture capital 42 Internet bandwidth speed 23
Intellectual property rights 29 Investment in Telecommunications 39 w High-tech exports (%) 55

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 31 34 35 32 31
Business agility 27 40 27 52 57
IT integration 32 32 30 29 34

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 35 Opportunities and threats 50 E-Government 32
Internet retailing 35 World robots distribution 31 Public-private partnerships 41
Tablet possession 32 w Agility of companies 53 Cyber security 41
Smartphone possession 41 w Use of big data and analytics 55 Software piracy 28
Attitudes toward globalization 19 Knowledge transfer 32
Entrepreneurial fear of failure 49

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 133
DIGITAL TRENDS - OVERALL

QATAR
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 245 2 15 53 60
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

30 25 29 19 31

Regulatory framework Capital Technological framework


Technology

24 27 17 28
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 28 28 28 31 30

Knowledge 37 35 37 45 45

Technology 31 31 27 33 25

Future readiness 21 19 16 22 24

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 10
13 14 14
Competitiveness 17

N.B. This graph provides only a 28 28 28 30


comparison of the country’s 31
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

18 18 18 18 18 18
19
20 19 19

134 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths QATAR


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 25 19 15 15 15
Training & education 27 24 38 48 53
Scientific concentration 54 55 59 61 60

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 50 Employee training 10 Total expenditure on R&D (%) 49
u International experience 5 w Total public expenditure on education 60 Total R&D personnel per capita 48
Foreign highly-skilled personnel 7 w Higher education achievement 57 Female researchers 38
u Management of cities 5 Pupil-teacher ratio (tertiary education) 31 w R&D productivity by publication 57
Digital/Technological skills 8 Graduates in Sciences 39 Scientific and technical employment 53
Net flow of international students 19 Women with degrees - High-tech patent grants 15
Robots in Education and R&D 54

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 33 31 32 28 29
Capital 18 17 24 23 19
Technological framework 42 36 30 38 31

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 46 IT & media stock market capitalization - Communications technology 15
Enforcing contracts 55 Funding for technological development 8 Mobile Broadband subscribers 32
Immigration laws 16 Banking and financial services 5 Wireless broadband 12
Development & application of tech. 11 Country credit rating 22 Internet users 36
Scientific research legislation 12 Venture capital 11 Internet bandwidth speed 32
Intellectual property rights 20 Investment in Telecommunications 56 w High-tech exports (%) 62

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 12 15 16 18 27
Business agility 26 15 8 12 17
IT integration 28 27 26 27 28

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 56 Opportunities and threats 7 E-Government 51
Internet retailing 48 w World robots distribution 57 Public-private partnerships 8
u Tablet possession 5 Agility of companies 18 u Cyber security 1
Smartphone possession 6 u Use of big data and analytics 1 Software piracy 38
Attitudes toward globalization 15 Knowledge transfer 6
Entrepreneurial fear of failure 38

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 135
DIGITAL TRENDS - OVERALL

ROMANIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 253 2 51 54 39
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

49 48 43 61 37

Regulatory framework Capital Technological framework


Technology

49 45 53 54
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 49 54 47 46 49

Knowledge 48 47 45 47 53

Technology 46 46 44 45 48

Future readiness 57 59 57 51 49

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 46
47
Competitiveness 49 49 49
50
49
N.B. This graph provides only a 54 51
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

28
34 32 30 30
35 35 32 32
38

136 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths ROMANIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 49 45 45 48 51
Training & education 45 52 50 51 54
Scientific concentration 42 41 43 38 39

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 46 Employee training 46 Total expenditure on R&D (%) 50
International experience 53 Total public expenditure on education 53 Total R&D personnel per capita 45
Foreign highly-skilled personnel 49 Higher education achievement 53 u Female researchers 13
w Management of cities 57 Pupil-teacher ratio (tertiary education) 48 u R&D productivity by publication 20
Digital/Technological skills 21 u Graduates in Sciences 15 Scientific and technical employment 52
Net flow of international students 44 Women with degrees - High-tech patent grants 31
Robots in Education and R&D 36

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 31 41 39 41 43
Capital 58 60 62 59 61
Technological framework 36 33 31 36 37

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 39 IT & media stock market capitalization 48 Communications technology 23
u Enforcing contracts 18 Funding for technological development 53 Mobile Broadband subscribers 51
Immigration laws 36 Banking and financial services 55 Wireless broadband 40
w Development & application of tech. 57 Country credit rating 52 Internet users 43
Scientific research legislation 53 Venture capital 54 u Internet bandwidth speed 10
Intellectual property rights 50 Investment in Telecommunications 51 High-tech exports (%) 39

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 59 60 46 48 45
Business agility 56 60 60 46 53
IT integration 42 58 58 55 54

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 39 Opportunities and threats 55 E-Government 48
Internet retailing 40 World robots distribution 35 w Public-private partnerships 60
Tablet possession 38 Agility of companies 49 Cyber security 36
Smartphone possession 38 Use of big data and analytics 43 Software piracy 51
w Attitudes toward globalization 57 w Knowledge transfer 57
Entrepreneurial fear of failure 25

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 137
DIGITAL TRENDS - OVERALL

RUSSIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 26 2 47 13 24
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

43 47 40 57 41

Regulatory framework Capital Technological framework


Technology

53 43 60 51
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 40 42 40 38 43

Knowledge 28 24 24 22 26

Technology 47 44 43 43 47

Future readiness 53 52 51 42 53

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
40 40 38
42 43
N.B. This graph provides only a
comparison of the country’s 44 46 45 45
performance in the two rankings. 50

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

27 27 27
29 30 15 14
16 17 17

138 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths RUSSIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 37 35 40 45 47
Training & education 17 14 12 9 13
Scientific concentration 26 25 23 18 24

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 29 Employee training 55 Total expenditure on R&D (%) 38
w International experience 61 Total public expenditure on education 50 Total R&D personnel per capita 24
Foreign highly-skilled personnel 55 u Higher education achievement 5 Female researchers 23
Management of cities 53 Pupil-teacher ratio (tertiary education) 10 u R&D productivity by publication 4
Digital/Technological skills 46 u Graduates in Sciences 7 Scientific and technical employment 43
Net flow of international students 22 u Women with degrees 3 High-tech patent grants 33
u Robots in Education and R&D 8

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 36 36 38 40 40
Capital 57 57 58 57 57
Technological framework 35 37 38 39 41

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 24 IT & media stock market capitalization 45 Communications technology 34
Enforcing contracts 19 Funding for technological development 49 Mobile Broadband subscribers 28
Immigration laws 38 w Banking and financial services 59 Wireless broadband 39
Development & application of tech. 49 Country credit rating 49 Internet users 45
Scientific research legislation 49 w Venture capital 59 Internet bandwidth speed 42
Intellectual property rights 58 Investment in Telecommunications 25 High-tech exports (%) 35

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 40 44 39 40 43
Business agility 61 59 62 54 60
IT integration 39 43 43 43 51

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 26 Opportunities and threats 58 E-Government 33
Internet retailing 37 World robots distribution 32 Public-private partnerships 58
Tablet possession 40 w Agility of companies 61 Cyber security 48
Smartphone possession 29 Use of big data and analytics 33 Software piracy 53
w Attitudes toward globalization 59 Knowledge transfer 58
Entrepreneurial fear of failure 37

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 139
DIGITAL TRENDS - OVERALL

SAUDI ARABIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 462 2 34 34 62
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

34 24 25 5 47

Regulatory framework Capital Technological framework


Technology

28 37 28 24
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 36 42 39 34

Knowledge 39 40 39 46

Technology 41 50 40 24

Future readiness 32 38 38 28

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 26 24
39
36 34
39
N.B. This graph provides only a 42
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

25 28 23 13 14
29 17 15

140 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SAUDI ARABIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 22 38 20 34
Training & education 16 39 38 34
Scientific concentration 61 49 59 62

Talent Rank Training & education Rank Scientific concentration Rank


w Educational assessment PISA - Math 58 Employee training 34 Total expenditure on R&D (%) -
International experience 11 u Total public expenditure on education 4 Total R&D personnel per capita -
Foreign highly-skilled personnel 13 Higher education achievement 36 w Female researchers 52
Management of cities 23 Pupil-teacher ratio (tertiary education) 44 R&D productivity by publication 35
Digital/Technological skills 15 Graduates in Sciences 43 Scientific and technical employment -
Net flow of international students 40 Women with degrees 37 w High-tech patent grants 52
w Robots in Education and R&D 54

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 48 50 39 25
Capital 36 31 13 5
Technological framework 41 56 54 47

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 22 IT & media stock market capitalization - Communications technology 29
Enforcing contracts 37 u Funding for technological development 7 Mobile Broadband subscribers 37
Immigration laws 28 Banking and financial services 10 Wireless broadband 18
u Development & application of tech. 9 Country credit rating 27 Internet users 47
Scientific research legislation 24 Venture capital 12 Internet bandwidth speed 48
Intellectual property rights 24 Investment in Telecommunications 13 w High-tech exports (%) 61

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 29 43 50 37
Business agility 38 48 36 28
IT integration 31 33 30 24

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 51 Opportunities and threats 27 E-Government 38
Internet retailing 42 World robots distribution 52 u Public-private partnerships 4
Tablet possession 33 Agility of companies 27 u Cyber security 2
Smartphone possession 37 Use of big data and analytics 24 Software piracy 38
Attitudes toward globalization 18 Knowledge transfer 21
Entrepreneurial fear of failure 28

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 141
DIGITAL TRENDS - OVERALL

SINGAPORE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 2 2 1 7 10
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

2 1 1 11 1

Regulatory framework Capital Technological framework


Technology

12 20 11 3
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 1 1 2 2 2

Knowledge 1 1 1 3 2

Technology 1 1 1 1 1

Future readiness 4 6 15 11 12

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

1 1 1 1
Digital
2 2 2
Competitiveness
3 3
N.B. This graph provides only a 4
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

1 1 1 1 1 1 1 1 1 1

142 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SINGAPORE


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 1 1 1 1 1
Training & education 9 9 1 4 7
Scientific concentration 11 8 19 22 10

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 2 Employee training 16 Total expenditure on R&D (%) 20
International experience 7 w Total public expenditure on education 61 Total R&D personnel per capita 13
Foreign highly-skilled personnel 5 Higher education achievement 2 w Female researchers 45
Management of cities 1 Pupil-teacher ratio (tertiary education) 27 w R&D productivity by publication 41
Digital/Technological skills 7 Graduates in Sciences 4 Scientific and technical employment 11
Net flow of international students 6 Women with degrees - u High-tech patent grants 1
Robots in Education and R&D 32

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 2 1 2 2 1
Capital 10 14 8 8 11
Technological framework 1 1 1 1 1

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 3 IT & media stock market capitalization 26 Communications technology 8
u Enforcing contracts 1 Funding for technological development 3 u Mobile Broadband subscribers 1
w Immigration laws 48 Banking and financial services 3 Wireless broadband 7
Development & application of tech. 2 u Country credit rating 1 Internet users 1
Scientific research legislation 2 Venture capital 7 u Internet bandwidth speed 1
Intellectual property rights 5 w Investment in Telecommunications 41 High-tech exports (%) 4

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 11 11 20 19 20
Business agility 13 14 18 6 11
IT integration 1 1 3 4 3

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 6 Opportunities and threats 16 E-Government 11
Internet retailing 25 World robots distribution 15 Public-private partnerships 2
Tablet possession 23 Agility of companies 19 Cyber security 6
Smartphone possession 31 Use of big data and analytics 10 Software piracy 17
Attitudes toward globalization 4 Knowledge transfer 4
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 143
DIGITAL TRENDS - OVERALL

SLOVAK REPUBLIC
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 51 2 53 52 38
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

50 51 61 47 38

Regulatory framework Capital Technological framework


Technology

51 50 62 44
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 41 43 50 47 50

Knowledge 41 43 49 48 51

Technology 41 43 47 44 51

Future readiness 43 46 53 47 51

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 40
41 43
N.B. This graph provides only a 50 47 50
comparison of the country’s
performance in the two rankings. 51 55 53 57

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

28 30 25 26 29
36 33 36 31 31

144 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SLOVAK REPUBLIC


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 48 50 56 54 53
Training & education 35 40 47 52 52
Scientific concentration 44 39 42 36 38

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 31 w Employee training 62 Total expenditure on R&D (%) 43
International experience 58 Total public expenditure on education 43 Total R&D personnel per capita 35
w Foreign highly-skilled personnel 61 Higher education achievement 38 u Female researchers 21
Management of cities 52 u Pupil-teacher ratio (tertiary education) 26 R&D productivity by publication 39
Digital/Technological skills 35 Graduates in Sciences 42 Scientific and technical employment 41
Net flow of international students 58 Women with degrees 42 High-tech patent grants 30
Robots in Education and R&D 33

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 52 55 60 58 61
Capital 34 39 46 43 47
Technological framework 33 38 34 37 38

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 49 IT & media stock market capitalization - Communications technology 38
Enforcing contracts 35 Funding for technological development 59 Mobile Broadband subscribers 46
w Immigration laws 62 Banking and financial services 51 Wireless broadband 37
w Development & application of tech. 61 Country credit rating 30 u Internet users 26
Scientific research legislation 59 Venture capital 55 Internet bandwidth speed 30
Intellectual property rights 59 u Investment in Telecommunications 18 High-tech exports (%) 37

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 39 52 51 42 50
Business agility 53 52 58 61 62
IT integration 34 37 45 40 44

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 53 Opportunities and threats 59 E-Government 42
Internet retailing 30 World robots distribution 28 Public-private partnerships 54
Tablet possession 37 Agility of companies 56 Cyber security 60
Smartphone possession 34 Use of big data and analytics 52 u Software piracy 26
Attitudes toward globalization 58 w Knowledge transfer 60
Entrepreneurial fear of failure 33

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 145
DIGITAL TRENDS - OVERALL

SLOVENIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 29 2 35 22 33
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

31 35 38 28 34

Regulatory framework Capital Technological framework


Technology

37 38 31 31
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 36 34 34 32 31

Knowledge 26 26 26 27 29

Technology 40 40 38 35 35

Future readiness 35 36 35 36 37

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
32 31
36 34 34
N.B. This graph provides only a 43
comparison of the country’s 37 37 35
performance in the two rankings. 43

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

20 20
23 23 21 20 22 22
25 23

146 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SLOVENIA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 39 37 35 33 35
Training & education 16 17 23 22 22
Scientific concentration 20 24 25 25 33

Talent Rank Training & education Rank Scientific concentration Rank


u Educational assessment PISA - Math 13 Employee training 18 Total expenditure on R&D (%) 18
International experience 42 Total public expenditure on education 26 u Total R&D personnel per capita 15
w Foreign highly-skilled personnel 53 Higher education achievement 34 Female researchers 43
Management of cities 38 u Pupil-teacher ratio (tertiary education) 15 w R&D productivity by publication 59
Digital/Technological skills 24 Graduates in Sciences 21 Scientific and technical employment 27
Net flow of international students 36 Women with degrees 32 High-tech patent grants 23
Robots in Education and R&D 31

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 44 44 42 37 38
Capital 41 40 29 31 28
Technological framework 41 44 45 33 34

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 25 IT & media stock market capitalization 40 Communications technology 27
w Enforcing contracts 54 Funding for technological development 31 u Mobile Broadband subscribers 9
Immigration laws 34 Banking and financial services 32 Wireless broadband 48
Development & application of tech. 37 Country credit rating 32 Internet users 33
Scientific research legislation 36 Venture capital 43 Internet bandwidth speed 28
Intellectual property rights 28 u Investment in Telecommunications 5 High-tech exports (%) 50

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 45 37 44 44 38
Business agility 37 43 30 34 31
IT integration 31 30 29 31 31

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 28 Opportunities and threats 33 E-Government 22
Internet retailing 39 World robots distribution 36 w Public-private partnerships 52
Tablet possession 30 Agility of companies 22 Cyber security 22
w Smartphone possession 52 Use of big data and analytics 28 Software piracy 30
Attitudes toward globalization 47 Knowledge transfer 37
Entrepreneurial fear of failure 29

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 147
DIGITAL TRENDS - OVERALL

SOUTH AFRICA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 260 2 59 60 53
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

60 55 56 32 57

Regulatory framework Capital Technological framework


Technology

57 59 58 50
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 51 47 49 48 60

Knowledge 49 49 52 54 60

Technology 51 53 52 51 55

Future readiness 47 42 43 44 57

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness

51 47 49 48 59
N.B. This graph provides only a 60
comparison of the country’s 52 53 53 56
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

37 33 35 34 40 19 19 19 19
27

148 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SOUTH AFRICA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 53 52 54 49 59
Training & education 38 37 54 58 60
Scientific concentration 50 49 47 48 53

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math - Employee training 57 Total expenditure on R&D (%) 44
International experience 55 u Total public expenditure on education 1 Total R&D personnel per capita 53
Foreign highly-skilled personnel 44 w Higher education achievement 60 u Female researchers 16
Management of cities 58 Pupil-teacher ratio (tertiary education) 45 R&D productivity by publication 27
w Digital/Technological skills 61 Graduates in Sciences 52 Scientific and technical employment -
Net flow of international students 30 Women with degrees 54 High-tech patent grants 54
Robots in Education and R&D 38

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 54 54 53 53 56
Capital 33 35 27 30 32
Technological framework 56 57 58 59 57

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 59 u IT & media stock market capitalization 7 w Communications technology 61
Enforcing contracts 51 Funding for technological development 56 Mobile Broadband subscribers 48
Immigration laws 58 Banking and financial services 50 Wireless broadband 50
Development & application of tech. 53 Country credit rating 54 w Internet users 59
Scientific research legislation 43 Venture capital 58 Internet bandwidth speed 56
Intellectual property rights 41 u Investment in Telecommunications 2 High-tech exports (%) 54

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 55 54 56 55 59
Business agility 38 37 38 40 58
IT integration 47 42 39 42 50

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 45 Opportunities and threats 56 E-Government 56
w Internet retailing 59 World robots distribution 34 Public-private partnerships 57
Tablet possession 57 Agility of companies 58 Cyber security 54
Smartphone possession 45 Use of big data and analytics 44 u Software piracy 20
Attitudes toward globalization 52 Knowledge transfer 52
Entrepreneurial fear of failure 47

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 149
DIGITAL TRENDS - OVERALL

SPAIN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 32 2 32 42 20
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

33 33 36 34 27

Regulatory framework Capital Technological framework


Technology

40 35 48 30
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 30 30 31 28 33

Knowledge 36 33 31 28 32

Technology 32 33 33 29 33

Future readiness 30 29 30 27 40

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness

30 30 28
N.B. This graph provides only a
31 33
comparison of the country’s 36
performance in the two rankings. 34 34 36 36

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

11 11
17 12 12
20 20 20 22 13

150 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SPAIN


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 34 32 32 29 32
Training & education 43 42 40 40 42
Scientific concentration 28 29 27 20 20

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 33 w Employee training 54 Total expenditure on R&D (%) 32
International experience 46 Total public expenditure on education 40 Total R&D personnel per capita 27
Foreign highly-skilled personnel 23 Higher education achievement 28 Female researchers 22
Management of cities 25 Pupil-teacher ratio (tertiary education) 20 u R&D productivity by publication 8
Digital/Technological skills 36 Graduates in Sciences 34 Scientific and technical employment 26
Net flow of international students 31 Women with degrees 27 High-tech patent grants 43
u Robots in Education and R&D 7

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 34 35 36 34 36
Capital 38 34 37 33 34
Technological framework 27 23 29 23 27

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 41 u IT & media stock market capitalization 14 Communications technology 18
Enforcing contracts 23 Funding for technological development 44 Mobile Broadband subscribers 38
Immigration laws 17 Banking and financial services 37 Wireless broadband 30
Development & application of tech. 43 Country credit rating 36 Internet users 25
w Scientific research legislation 50 Venture capital 32 u Internet bandwidth speed 14
Intellectual property rights 32 Investment in Telecommunications 32 High-tech exports (%) 48

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 26 24 26 25 35
Business agility 30 47 44 38 48
IT integration 26 26 27 25 30

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 34 Opportunities and threats 43 E-Government 17
Internet retailing 31 u World robots distribution 9 Public-private partnerships 26
Tablet possession 26 Agility of companies 38 Cyber security 44
w Smartphone possession 57 w Use of big data and analytics 61 Software piracy 32
Attitudes toward globalization 37 w Knowledge transfer 50
Entrepreneurial fear of failure 45

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 151
DIGITAL TRENDS - OVERALL

SWEDEN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 4 2 9 2 6
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

4 6 5 4 11

Regulatory framework Capital Technological framework


Technology

7 8 10 4
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 3 2 3 3 4

Knowledge 2 2 7 4 4

Technology 4 5 5 7 6

Future readiness 8 5 5 6 7

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

2
Digital 3 3 3
4
Competitiveness 5
6
N.B. This graph provides only a
comparison of the country’s 9 9 9
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

1 1 1 1
2 2 2 2
2 3

152 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SWEDEN


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 14 11 10 8 9
Training & education 1 1 5 2 2
Scientific concentration 5 5 3 3 6

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 16 Employee training 11 Total expenditure on R&D (%) 5
International experience 8 Total public expenditure on education 5 Total R&D personnel per capita 10
Foreign highly-skilled personnel 21 Higher education achievement 22 w Female researchers 42
Management of cities 8 Pupil-teacher ratio (tertiary education) 22 w R&D productivity by publication 40
u Digital/Technological skills 2 Graduates in Sciences 18 Scientific and technical employment 5
Net flow of international students 23 Women with degrees 14 High-tech patent grants 7
Robots in Education and R&D 23

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 3 4 12 5 5
Capital 11 13 10 4 4
Technological framework 5 7 7 12 11

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 23 IT & media stock market capitalization 19 Communications technology 3
Enforcing contracts 31 Funding for technological development 5 Mobile Broadband subscribers 27
Immigration laws 24 Banking and financial services 8 Wireless broadband 16
u Development & application of tech. 1 u Country credit rating 1 Internet users 7
Scientific research legislation 5 Venture capital 4 Internet bandwidth speed 4
Intellectual property rights 4 Investment in Telecommunications 27 w High-tech exports (%) 28

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 10 7 9 8 8
Business agility 10 13 10 13 10
IT integration 11 4 11 12 4

Adaptive attitudes Rank Business agility Rank IT integration Rank


w E-Participation 35 Opportunities and threats 10 E-Government 6
Internet retailing 14 World robots distribution 18 Public-private partnerships 12
u Tablet possession 2 Agility of companies 7 Cyber security 19
Smartphone possession 4 Use of big data and analytics 7 Software piracy 6
u Attitudes toward globalization 2 Knowledge transfer 5
w Entrepreneurial fear of failure 30

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 153
DIGITAL TRENDS - OVERALL

SWITZERLAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 3 2 2 14 9
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

6 11 10 14 14

Regulatory framework Capital Technological framework


Technology

5 9 6 7
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 7 8 5 5 6

Knowledge 3 4 6 2 3

Technology 9 8 9 10 11

Future readiness 10 13 10 10 5

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

2 2 4
Digital 3
Competitiveness 5 5
6
7
N.B. This graph provides only a 8
comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

3 3 3 5 4 4 5
4 7
5

154 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths SWITZERLAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 2 2 2 2 2
Training & education 18 25 15 15 14
Scientific concentration 13 13 6 7 9

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 10 Employee training 6 Total expenditure on R&D (%) 3
u International experience 1 Total public expenditure on education 24 Total R&D personnel per capita 4
u Foreign highly-skilled personnel 1 Higher education achievement 15 w Female researchers 34
Management of cities 6 Pupil-teacher ratio (tertiary education) 6 w R&D productivity by publication 38
Digital/Technological skills 16 Graduates in Sciences 30 Scientific and technical employment 4
Net flow of international students 8 Women with degrees 28 High-tech patent grants 32
Robots in Education and R&D 15

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 10 13 15 14 10
Capital 12 11 15 16 14
Technological framework 9 10 8 9 14

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 37 w IT & media stock market capitalization 43 Communications technology 11
w Enforcing contracts 41 Funding for technological development 9 Mobile Broadband subscribers 14
Immigration laws 18 Banking and financial services 12 Wireless broadband 34
Development & application of tech. 6 u Country credit rating 1 Internet users 21
u Scientific research legislation 1 Venture capital 15 Internet bandwidth speed 3
Intellectual property rights 2 Investment in Telecommunications 23 High-tech exports (%) 30

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 21 23 12 11 9
Business agility 3 4 7 14 6
IT integration 14 13 16 7 7

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 18 Opportunities and threats 15 E-Government 16
Internet retailing 9 World robots distribution 26 Public-private partnerships 9
Tablet possession 9 Agility of companies 17 Cyber security 10
Smartphone possession 3 Use of big data and analytics 25 Software piracy 10
Attitudes toward globalization 26 u Knowledge transfer 1
Entrepreneurial fear of failure 2

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 155
DIGITAL TRENDS - OVERALL

TAIWAN, CHINA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 18 2 18 21 18
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

11 5 16 8 4

Regulatory framework Capital Technological framework


Technology

8 14 1 17
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 16 12 16 13 11

Knowledge 19 16 19 17 18

Technology 8 7 11 9 5

Future readiness 22 16 22 12 8

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness 14
12 11
13
N.B. This graph provides only a 16 16
comparison of the country’s
14
performance in the two rankings. 17 16

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

4 4 3
3 6 6
4 4
5 5

156 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths TAIWAN, CHINA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 19 18 25 21 18
Training & education 23 28 25 20 21
Scientific concentration 19 17 13 15 18

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 4 Employee training 12 Total expenditure on R&D (%) 4
International experience 34 w Total public expenditure on education 46 u Total R&D personnel per capita 2
w Foreign highly-skilled personnel 47 Higher education achievement 3 w Female researchers 53
Management of cities 18 w Pupil-teacher ratio (tertiary education) 51 R&D productivity by publication 37
Digital/Technological skills 25 Graduates in Sciences 5 w Scientific and technical employment 44
Net flow of international students 11 Women with degrees 33 High-tech patent grants 17
Robots in Education and R&D 17

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 25 24 21 23 16
Capital 6 8 13 12 8
Technological framework 6 4 10 4 4

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 10 u IT & media stock market capitalization 1 Communications technology 22
Enforcing contracts 11 Funding for technological development 18 u Mobile Broadband subscribers 1
Immigration laws 28 Banking and financial services 16 Wireless broadband 14
Development & application of tech. 28 Country credit rating 23 Internet users 29
Scientific research legislation 19 Venture capital 19 Internet bandwidth speed 5
Intellectual property rights 22 Investment in Telecommunications 37 High-tech exports (%) 5

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 19 19 28 14 14
Business agility 24 6 13 3 1
IT integration 24 22 23 24 17

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation - Opportunities and threats 2 E-Government -
Internet retailing 21 World robots distribution 7 Public-private partnerships 15
Tablet possession 25 u Agility of companies 1 Cyber security 8
u Smartphone possession 2 Use of big data and analytics 5 Software piracy 25
Attitudes toward globalization 10 Knowledge transfer 19
Entrepreneurial fear of failure 10

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 157
DIGITAL TRENDS - OVERALL

THAILAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 243 2 36 55 37
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

39 22 31 17 25

Regulatory framework Capital Technological framework


Technology

45 53 44 43
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 39 41 39 40 39

Knowledge 42 44 44 43 43

Technology 30 30 28 27 22

Future readiness 48 45 49 50 45

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
27 25
28 30 29

N.B. This graph provides only a 39 41 39 40 39


comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

14
15 15
10 10 10 10 10 16 16

158 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths THAILAND


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 42 42 42 40 36
Training & education 44 47 44 50 55
Scientific concentration 41 43 45 35 37

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 48 Employee training 25 Total expenditure on R&D (%) 37
International experience 15 w Total public expenditure on education 58 Total R&D personnel per capita 40
Foreign highly-skilled personnel 16 Higher education achievement 48 u Female researchers 6
Management of cities 27 w Pupil-teacher ratio (tertiary education) 54 R&D productivity by publication 31
Digital/Technological skills 45 Graduates in Sciences 16 w Scientific and technical employment 54
Net flow of international students 35 Women with degrees 47 High-tech patent grants 47
Robots in Education and R&D 21

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 43 38 34 33 31
Capital 21 21 28 21 17
Technological framework 32 30 23 29 25

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 27 IT & media stock market capitalization 20 Communications technology 24
Enforcing contracts 29 Funding for technological development 27 u Mobile Broadband subscribers 10
Immigration laws 23 u Banking and financial services 9 Wireless broadband 23
Development & application of tech. 32 Country credit rating 40 Internet users 54
Scientific research legislation 28 Venture capital 24 Internet bandwidth speed 20
Intellectual property rights 44 Investment in Telecommunications 14 u High-tech exports (%) 11

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 47 51 55 58 53
Business agility 34 32 34 30 44
IT integration 55 53 55 51 43

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 42 Opportunities and threats 38 E-Government 49
Internet retailing 49 u World robots distribution 11 Public-private partnerships 16
w Tablet possession 58 Agility of companies 36 Cyber security 34
Smartphone possession 47 Use of big data and analytics 35 w Software piracy 56
Attitudes toward globalization 12 Knowledge transfer 29
Entrepreneurial fear of failure 53

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 159
DIGITAL TRENDS - OVERALL

TURKEY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 256 2 38 62 45
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

44 42 34 51 51

Regulatory framework Capital Technological framework


Technology

34 32 20 42
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 50 52 52 52 44

Knowledge 58 60 59 60 56

Technology 48 49 45 48 42

Future readiness 42 40 42 41 34

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
Competitiveness
38 47 46
51 44
N.B. This graph provides only a 50 52 52 52
comparison of the country’s 46
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

31
36 36 18 22 21 21 18
37 37

160 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths TURKEY


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 36 49 49 52 38
Training & education 61 63 62 63 62
Scientific concentration 52 48 48 43 45

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 39 Employee training 42 Total expenditure on R&D (%) 40
International experience 28 Total public expenditure on education 38 Total R&D personnel per capita 41
Foreign highly-skilled personnel 48 Higher education achievement 46 Female researchers 30
Management of cities 37 w Pupil-teacher ratio (tertiary education) 58 u R&D productivity by publication 12
Digital/Technological skills 31 Graduates in Sciences 50 Scientific and technical employment 45
Net flow of international students 29 Women with degrees 50 w High-tech patent grants 57
Robots in Education and R&D 28

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 40 40 37 38 34
Capital 46 47 41 56 51
Technological framework 51 51 51 50 51

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 36 IT & media stock market capitalization 28 Communications technology 40
Enforcing contracts 21 Funding for technological development 42 u Mobile Broadband subscribers 12
Immigration laws 31 Banking and financial services 31 Wireless broadband 55
Development & application of tech. 34 w Country credit rating 58 Internet users 49
Scientific research legislation 35 Venture capital 37 w Internet bandwidth speed 58
Intellectual property rights 49 Investment in Telecommunications 49 w High-tech exports (%) 59

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 35 36 42 38 32
Business agility 41 39 42 44 20
IT integration 52 51 50 48 42

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 22 u Opportunities and threats 8 E-Government 46
Internet retailing 41 World robots distribution 20 Public-private partnerships 36
Tablet possession 43 u Agility of companies 12 Cyber security 35
Smartphone possession 39 Use of big data and analytics 42 Software piracy 48
Attitudes toward globalization 30 Knowledge transfer 36
u Entrepreneurial fear of failure 5

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 161
DIGITAL TRENDS - OVERALL

UAE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 231 2 5 44 52
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

14 4 3 10 8

Regulatory framework Capital Technological framework


Technology

11 15 12 8
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 25 18 17 12 14

Knowledge 35 38 36 35 31

Technology 20 14 7 2 4

Future readiness 17 7 12 9 11

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

5
7
Digital 10 9
12
Competitiveness 15 14
18 17

N.B. This graph provides only a 25


comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

7 8 9 9
11 10 12 11
15 15

162 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths UAE


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 5 5 4 5 5
Training & education 53 56 53 41 44
Scientific concentration 51 52 56 56 52

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 45 Employee training 14 Total expenditure on R&D (%) 30
u International experience 2 w Total public expenditure on education 62 Total R&D personnel per capita 32
Foreign highly-skilled personnel 3 Higher education achievement 47 Female researchers 39
Management of cities 3 Pupil-teacher ratio (tertiary education) 42 w R&D productivity by publication 55
Digital/Technological skills 17 Graduates in Sciences 17 Scientific and technical employment 35
Net flow of international students 3 Women with degrees 19 High-tech patent grants 27
Robots in Education and R&D 39

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 16 5 3 1 3
Capital 14 12 11 2 10
Technological framework 31 29 16 5 8

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 8 IT & media stock market capitalization 8 Communications technology 32
Enforcing contracts 9 Funding for technological development 11 Mobile Broadband subscribers 34
u Immigration laws 1 Banking and financial services 6 u Wireless broadband 1
Development & application of tech. 12 Country credit rating 16 Internet users 35
Scientific research legislation 14 Venture capital 6 Internet bandwidth speed 31
Intellectual property rights 23 w Investment in Telecommunications 50 w High-tech exports (%) 58

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 14 17 21 20 15
Business agility 18 1 1 4 12
IT integration 18 8 14 8 8

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 16 Opportunities and threats 4 E-Government 21
Internet retailing 32 w World robots distribution 53 u Public-private partnerships 1
Tablet possession 14 Agility of companies 6 Cyber security 4
Smartphone possession 19 u Use of big data and analytics 2 Software piracy 20
Attitudes toward globalization 5 Knowledge transfer 16
Entrepreneurial fear of failure 27

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 163
DIGITAL TRENDS - OVERALL

UKRAINE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 238 2 52 19 50
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

58 59 54 59 58

Regulatory framework Capital Technological framework


Technology

61 56 51 62
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 59 60 58 60 58

Knowledge 44 45 39 40 38

Technology 60 62 61 61 59

Future readiness 61 61 61 62 61

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 54
55
Competitiveness
58 58
59
N.B. This graph provides only a 60 60
comparison of the country’s 59
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

38 25 25
39 26
40 40 40 27 27

164 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths UKRAINE


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 58 57 55 57 52
Training & education 20 26 22 21 19
Scientific concentration 45 45 40 49 50

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 40 Employee training 45 Total expenditure on R&D (%) 52
International experience 60 u Total public expenditure on education 11 Total R&D personnel per capita 43
Foreign highly-skilled personnel 59 Higher education achievement - u Female researchers 17
Management of cities 56 u Pupil-teacher ratio (tertiary education) 11 u R&D productivity by publication 21
Digital/Technological skills 27 Graduates in Sciences 28 Scientific and technical employment 48
Net flow of international students 47 Women with degrees - High-tech patent grants 37
Robots in Education and R&D 43

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 55 56 54 54 54
Capital 60 62 61 62 59
Technological framework 58 60 57 60 58

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 32 IT & media stock market capitalization - Communications technology 46
Enforcing contracts 43 Funding for technological development 60 w Mobile Broadband subscribers 63
Immigration laws 40 Banking and financial services 56 w Wireless broadband 62
Development & application of tech. 59 Country credit rating 60 Internet users 50
w Scientific research legislation 61 Venture capital 61 Internet bandwidth speed 44
w Intellectual property rights 61 u Investment in Telecommunications 7 High-tech exports (%) 52

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 60 58 53 59 56
Business agility 59 56 53 45 51
IT integration 60 60 61 61 62

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 39 Opportunities and threats 32 E-Government 53
Internet retailing 51 World robots distribution 51 Public-private partnerships 59
Tablet possession 55 Agility of companies 33 w Cyber security 61
Smartphone possession 49 Use of big data and analytics 40 Software piracy 60
Attitudes toward globalization 49 Knowledge transfer 59
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 165
DIGITAL TRENDS - OVERALL

UNITED KINGDOM
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 213 2 10 25 8
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

13 16 17 22 22

Regulatory framework Capital Technological framework


Technology

13 11 25 11
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 12 11 10 15 13

Knowledge 11 10 10 14 13

Technology 18 16 13 18 16

Future readiness 11 9 3 13 13

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital
11 10
Competitiveness 12 13
15
18 19 19
N.B. This graph provides only a 20
comparison of the country’s 23
performance in the two rankings.

PEER GROUPS RANKINGS

EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

7 7 7 7 3 3 3
6 5
8

166 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths UNITED KINGDOM


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 7 7 9 17 10
Training & education 19 19 20 23 25
Scientific concentration 10 11 8 8 8

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 17 w Employee training 41 Total expenditure on R&D (%) 22
International experience 18 Total public expenditure on education 27 Total R&D personnel per capita 19
Foreign highly-skilled personnel 18 Higher education achievement 16 Female researchers 24
Management of cities 19 Pupil-teacher ratio (tertiary education) 35 u R&D productivity by publication 5
Digital/Technological skills 20 Graduates in Sciences 22 Scientific and technical employment 9
u Net flow of international students 5 Women with degrees 18 High-tech patent grants 22
u Robots in Education and R&D 6

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 11 12 7 18 17
Capital 25 24 17 22 22
Technological framework 16 16 17 18 22

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 9 IT & media stock market capitalization 32 Communications technology 31
Enforcing contracts 27 Funding for technological development 17 Mobile Broadband subscribers 19
w Immigration laws 43 Banking and financial services 17 Wireless broadband 25
Development & application of tech. 13 Country credit rating 18 Internet users 15
Scientific research legislation 16 u Venture capital 5 w Internet bandwidth speed 35
Intellectual property rights 10 w Investment in Telecommunications 53 High-tech exports (%) 14

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 4 6 4 10 11
Business agility 25 22 16 26 25
IT integration 13 6 2 14 11

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 6 Opportunities and threats 28 E-Government 7
u Internet retailing 3 World robots distribution 14 Public-private partnerships 18
Tablet possession 17 Agility of companies 26 Cyber security 27
Smartphone possession 22 Use of big data and analytics 23 Software piracy 10
w Attitudes toward globalization 39 Knowledge transfer 18
Entrepreneurial fear of failure 34

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 167
DIGITAL TRENDS - OVERALL

USA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 1 2 14 24 1
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

1 7 22 1 7

Regulatory framework Capital Technological framework


Technology

2 3 2 10
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 2 3 1 1 1

Knowledge 4 5 4 1 1

Technology 5 6 3 5 7

Future readiness 1 2 2 1 2

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020
1 1 1
2
Digital
3 3
3
Competitiveness 4

N.B. This graph provides only a 10


comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

1 1 1 1 1 1 1 1 1 1

168 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths USA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 11 13 11 14 14
Training & education 30 33 21 25 24
Scientific concentration 1 1 1 1 1

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math 36 w Employee training 40 Total expenditure on R&D (%) 10
International experience 31 Total public expenditure on education 10 Total R&D personnel per capita -
Foreign highly-skilled personnel 2 Higher education achievement 17 Female researchers -
Management of cities 20 Pupil-teacher ratio (tertiary education) 19 R&D productivity by publication 3
Digital/Technological skills 6 w Graduates in Sciences 54 u Scientific and technical employment 1
Net flow of international students 13 Women with degrees 13 High-tech patent grants 5
Robots in Education and R&D 3

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 12 17 16 19 22
Capital 1 2 1 1 1
Technological framework 12 12 9 11 7

Regulatory framework Rank Capital Rank Technological framework Rank


Starting a business 30 IT & media stock market capitalization 6 Communications technology 13
Enforcing contracts 16 Funding for technological development 2 Mobile Broadband subscribers 23
w Immigration laws 63 Banking and financial services 2 Wireless broadband 6
Development & application of tech. 5 Country credit rating 11 Internet users 3
Scientific research legislation 7 u Venture capital 1 Internet bandwidth speed 12
Intellectual property rights 14 Investment in Telecommunications 21 High-tech exports (%) 21

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 1 2 1 2 3
Business agility 4 3 9 2 2
IT integration 4 12 8 5 10

Adaptive attitudes Rank Business agility Rank IT integration Rank


u E-Participation 1 Opportunities and threats 17 E-Government 9
Internet retailing 2 World robots distribution 4 Public-private partnerships 19
u Tablet possession 1 Agility of companies 15 Cyber security 33
Smartphone possession 13 Use of big data and analytics 9 u Software piracy 1
w Attitudes toward globalization 53 Knowledge transfer 9
Entrepreneurial fear of failure 17

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 169
DIGITAL TRENDS - OVERALL

VENEZUELA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 261 2 63 47 48
11 4 4 2 2

Talent Training & education Scientific concentration


Knowledge

63 63 63 63 63

Regulatory framework Capital Technological framework


Technology

63 63 49 63
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
 improved or stable Future readiness
declined

OVERALL & FACTORS - 5 years 2016 2017 2018 2019 2020

OVERALL 61 63 63 63 63

Knowledge 57 63 63 63 61

Technology 61 63 63 63 63

Future readiness 59 63 63 63 63

COMPETITIVENESS & DIGITAL RANKINGS


2016 2017 2018 2019 2020

Digital 61
Competitiveness

N.B. This graph provides only a 63 63 63 63


comparison of the country’s
performance in the two rankings.

PEER GROUPS RANKINGS

THE AMERICAS (9 countries) POPULATIONS > 20 MILLION (29 countries)

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

28
29 29 29 29
9 9 9 9 9

170 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES

u Overall top strengths VENEZUELA


w Overall top weaknesses

KNOWLEDGE

Subfactors 2016 2017 2018 2019 2020


Talent 61 63 63 63 63
Training & education 39 62 60 56 47
Scientific concentration 47 50 22 51 48

Talent Rank Training & education Rank Scientific concentration Rank


Educational assessment PISA - Math - Employee training 48 Total expenditure on R&D (%) 62
International experience 57 Total public expenditure on education - Total R&D personnel per capita -
Foreign highly-skilled personnel 63 Higher education achievement - u Female researchers 1
Management of cities 63 Pupil-teacher ratio (tertiary education) - R&D productivity by publication 36
Digital/Technological skills 63 Graduates in Sciences - Scientific and technical employment -
Net flow of international students - Women with degrees - High-tech patent grants 53
Robots in Education and R&D 54

TECHNOLOGY

Subfactors 2016 2017 2018 2019 2020


Regulatory framework 61 63 63 63 63
Capital 61 63 63 63 63
Technological framework 59 62 63 63 63

Regulatory framework Rank Capital Rank Technological framework Rank


w Starting a business 63 IT & media stock market capitalization 49 w Communications technology 63
Enforcing contracts 60 Funding for technological development 63 Mobile Broadband subscribers 58
Immigration laws 42 Banking and financial services 63 Wireless broadband 61
Development & application of tech. 62 w Country credit rating 63 Internet users 48
Scientific research legislation 63 Venture capital 63 w Internet bandwidth speed 63
Intellectual property rights 63 w Investment in Telecommunications 63 High-tech exports (%) -

FUTURE READINESS

Subfactors 2016 2017 2018 2019 2020


Adaptive attitudes 56 62 63 63 63
Business agility 52 49 51 49 49
IT integration 61 63 63 63 63

Adaptive attitudes Rank Business agility Rank IT integration Rank


E-Participation 61 u Opportunities and threats 22 E-Government 61
Internet retailing 54 World robots distribution 56 Public-private partnerships 63
Tablet possession 50 Agility of companies 51 Cyber security 63
Smartphone possession 61 Use of big data and analytics 45 Software piracy 62
Attitudes toward globalization 43 Knowledge transfer 61
Entrepreneurial fear of failure -

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 171
A p p e n d i c e s a n d S o u rc e s
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B a c k g ro u n d S t a t i s t i c s

0.0.1 [B] Population - market size Estimates in millions
0.0.2 [B] GDP per capita US$ per capita

Fa c t o r I : K n o w le d g e

1 . 1 Ta le n t

1.1.1 Educational assessment PISA - Math PISA survey of 15-year olds


1.1.2 [S] International experience International experience of senior managers is generally significant
1.1.3 [S] Foreign highly-skilled personnel Foreign highly-skilled personnel are attracted to your country’s business environment
1.1.4 [S] Management of cities Management of cities supports business development
1.1.5 [S] Digital/Technological skills Digital/Technological skills are readily available
1.1.6 Net flow of international students Tertiary-level international students inbound minus students outbound (per 1000 people)

1 . 2 Tr a i n i n g & e d u c a t i o n

1.2.1 [S] Employee training Employee training is a high priority in companies


1.2.2 Total public expenditure on education Percentage of GDP
1.2.3 Higher education achievement Percentage of population that has attained at least tertiary education for persons 25-34
1.2.4 Pupil-teacher ratio (tertiary education) Number of pupils per teacher
1.2.5 Graduates in Sciences % of graduates in ICT, Engineering, Math & Natural Sciences
1.2.6 Women with degrees Share of women who have a degree in the population 25-65

1 . 3 S c i e n t i f i c co n ce n t r a t i o n

1.3.1 Total expenditure on R&D (%) Percentage of GDP


1.3.2 Total R&D personnel per capita Full-time work equivalent (FTE) per 1000 people
1.3.3 Female researchers % of total (headcount FT&PT)
1.3.4 R&D productivity by publication No. of scientific articles over R&D expenditure (as % GDP)
1.3.5 Scientific and technical employment % of total employment
1.3.6 High-tech patent grants % of all patents granted by applicant’s origin (average 2015-2017)
1.3.7 Robots in Education and R&D number of robots

Fa c t o r I I : Te c h n o lo g y

2.1 Regulatory framework

2.1.1 Starting a business Distance to Frontier


2.1.2 Enforcing contracts Distance to Frontier
2.1.3 [S] Immigration laws Immigration laws do not prevent your company from employing foreign labor
2.1.4 [S] Development & application of technology Development and application of technology are supported by the legal environment
2.1.5 [S] Scientific research legislation Laws relating to scientific research do encourage innovation
2.1.6 [S] Intellectual property rights Intellectual property rights are adequately enforced

2.2 Capital

2.2.1 IT & media stock market capitalization % of total stock market capitalization
2.2.2 [S] Funding for technological development Funding for technological development is readily available
2.2.3 [S] Banking and financial services Banking and financial services do support business activities efficiently
2.2.4 Country credit rating Index (0-60) of three country credit ratings: Fitch, Moody’s and S&P
2.2.5 [S] Venture capital Venture capital is easily available for business
2.2.6 Investment in Telecommunications Percentage of GDP

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2 . 3 Te c h n o lo g i c a l f r a m e w o r k

2.3.1 [S] Communications technology Communications technology (voice and data) meets business requirements
2.3.2 Mobile Broadband subscribers 3G & 4G market, % of mobile market
2.3.3 Wireless broadband Penetration rate (per 100 people)
2.3.4 Internet users Number of internet users per 1000 people/ Source: Computer Industry Almanac
2.3.5 Internet bandwidth speed Average speed
2.3.6 High-tech exports (%) Percentage of manufactured exports

Fa c t o r I I I : Fu t u re R e a d i n e s s
3.1 Adaptive attitudes

3.1.1 E-Participation Use of online services that facilitate public’s interaction with government
3.1.2 Internet retailing US$ Per ‘000 People
3.1.3 Tablet possession % households
3.1.4 Smartphone possession % households
3.1.5 [S] Attitudes toward globalization Attitudes toward globalization are generally positive in your society

3.2 Business agility

3.2.1 [S] Opportunities and threats Companies are very good at responding quickly to opportunities and threats
3.2.2 World robots distribution Percentage share of world robots
3.2.3 [S] Agility of companies Companies are agile
3.2.4 [S] Use of big data and analytics Companies are very good at using big data and analytics to support decision-making
3.2.5 [S] Knowledge transfer Knowledge transfer is highly developed between companies and universities
3.2.6 Entrepreneurial fear of failure % indicating that fear of failure would prevent them from setting up a business

3.3 IT integration

3.3.1 E-Government Provision of online government services to promote access and inclusion of citizens
3.3.2 [S] Public-private partnerships Public and private sector ventures are supporting technological development
3.3.3 [S] Cyber security Cyber security is being adequately addressed by corporations
3.3.4 Sofware piracy % of unlicensed software installation

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Notes and Sources by Cr iter ia
The source of the survey criteria is always :
IMD World Competitiveness Center’s Executive Opinion Survey 2020.
Which was conducted from mid-February to early May 2020, with a total number of 5'866 respondents.

Standard notes used in the data tables


When statistical data is not available or is too out-dated to be relevant for a particular economy, the name appears at the
bottom of the statistical table and a dash is shown. When the data is older than the reference year, the year of the data is
shown next to the criterion value.

Exchange Rate As most data are expressed in U.S. dollars, you will find the exchange rates used at the beginning
of the Statistical Tables. The sources for the Exchange Rates are International Financial Statistics
Online March 2020 (IMF) and national sources.

Per capita For all information presented “per capita” the sources for the population are Passport GMID
(Euromonitor) and national sources.

% of GDP For all information presented as a “percentage of GDP” the sources for GDP are the OECD
Main Economic Indicators April 2020 and national sources.

[B] GDP per capita (US$ per capita)


OECD (2020), Main Economic Indicators - complete database
National sources

Provisional data or estimates for most recent year. Malaysia: Data 2017 & 2018: Preliminary; Data 2019 is sum of 4 quarters.

[B] Population - market size (Estimates in millions)


UNDP Human Development Report 2019

Mid-year estimates. Croatia: new census in 2011 with a new methodology.India: break in series in 2011. Jordan: series have been
revised according to the the new Population and Housing Census published in 2016: end of year population for 2019. Portugal:
methodological change in 2011. Russia: including Crimea as of 2015. UAE: re-estimation of the national population was made by the
National Bureau of Statistics in 2010 (consequent increase as of 2008). Lithuania: break in series 2011 - census revised population
figure downwards by 10% (emigration to EU over past decade). Philippines: Latest available census data is for 2010. 2011-2015
figures are projections based on PSA’s annual Philippines in Figures publication.

Factor 1: Knowledge

1.1 Talent

1.1.1 Educational assessment PISA - Math (PISA survey of 15-year olds)


PISA 2018 (OECD)
http://www.oecd.org/pisa/

The OECD’s Programme for International Student Assessment (PISA) is a regular survey of 15-year olds which assesses aspects
of their preparedness for adult life. PISA selects a sample of students that represents the full population of 15-year-old students in
each participating country or education system, in both public and private schools. Mathematical literacy: an individual’s capacity to
identify and understand the role that mathematics plays in the world, to make well-founded judgments and to use and engage with
mathematics in ways that meet the needs of that individual’s life as a constructive, concerned and reflective citizen. Scientific literacy:
an individual’s scientific knowledge and use of that knowledge to identify questions, to acquire new knowledge, to explain scientific
phenomena, and to draw evidence based conclusions about science-related issues, understanding of the characteristic features
of science as a form of human knowledge and enquiry, awareness of how science and technology shape our material, intellectual,
and cultural environments, and willingness to engage in science-related issues, and with the ideas of science, as a reflective citizen.
Hong Kong (China), Netherlands, Portugal and United States: Data did not meet the PISA technical standards but were accepted as
largely comparable. China: limited regions (B-S-J-Z); the municipalities of Beijing and Shanghai and the provinces of Jiangsu and
Zhejiang participated.

174 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
1.1.6 Net flow of international students (Tertiary-level international students inbound minus students outbound (per
1000 people))
UNESCO http://stats.uis.unesco.org

Net flow of internationally mobile students (inbound from abroad studying in a given country minus outbound from a given country),
both sexes, in tertiary education. Data can refer to the school or financial year prior or after the reference year.

1.2 Training & education

1.2.2 Total public expenditure on education (Percentage of GDP)


UNESCO http://stats.uis.unesco.org
Eurostat April 2020
National sources

Total general (local, regional and central) government expenditure in educational institutions (current and capital). It excludes
transfers to private entities such as subsidies to households and students, but includes expenditure funded by transfers from
international sources to government. It includes pre-primary, primary, secondary all levels and tertiary public institutions. Chile and
Jordan: Budgetary central government. Philippines: Includes expenditure for items other than basic and higher education such as
vocational education, culture and sports.

1.2.3 Higher education achievement (Percentage of population that has attained at least tertiary education for persons
25-34)
OECD Education at a Glance 2019
National sources

Percentage of the population aged 25-34 that has attained tertiary-type B and tertiary-type A and advance research programs.
Tertiary-type A education covers more theoretical programs that give access to advanced research programs and to professions with
high general skills requirements. Tertiary-type B education covers more practical or occupationally specific programs that provide
participants with a qualification of immediate relevance to the labor market. Hong Kong: Figures starting from 2012 exclude post-
secondary diploma or certificate and exclude foreign domestic helpers. New-Zealand and Slovenia: break in series. Peru: Tertiary
education type A refers to University tertiary level and terciary education type B refers to Non-university tertiary level; for 25 years and
more. Singapore: proportion of resident non-students aged 25-34 years with polytechnic, professional qualification or other diploma,
or university qualification. Japan: Data for tertiary education include upper secondary or post-secondary non-tertiary programmes
(less than 5% of adults are in this group).

1.2.4 Pupil-teacher ratio (tertiary education) (Number of pupils per teacher)


UNESCO http://stats.uis.unesco.org
OECD Education at a Glance 2019
National sources

Average number of pupils per teacher at a given level of education, based on headcounts of both pupils and teachers. Tertiary
education (ISCED levels 5 to 8). Tertiary education builds on secondary education, providing learning activities in specialised fields
of education. It aims at learning at a high level of complexity and specialisation. Tertiary education includes what is commonly
understood as academic education but also includes advanced vocational or professional education. Australia, Czech Republic,
Estonia, Greece and Ireland: based on full-time equivalents. Philippines: Academic Year 2017-2018 data. Data includes students and
faculty from both public and private tertiary educational institutions.

1.2.5 Graduates in Sciences (% of graduates in ICT, Engineering, Math & Natural Sciences)
OECD Education at a Glance 2019
UNESCO
National sources

Share of graduates in Natural Sciences; Mathematics and Statistics; Information and Communication technologies; Engineering,
manufacturing and construction. In tertiary education (ISCED2011 levels 5 to 8), both sexes (%). Philippines: Academic Year 2017-
2018 data..

1.2.6 Women with degrees (Share of women who have a degree in the population 25-65)
OECD Education at a Glance 2019

Educational attainment in tertiary education of 25-64 year-old females expressed as a percentage of the female population 25-64.
In most countries data refer to ISCED 2011 (codes 5/6/7/8). Japan: includes data from another category. Kazakhstan: Proportion of
women aged 24-44 who have received tertiary education.

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Scientific concentration

1.3.1 Total expenditure on R&D (%) (Percentage of GDP)


OECD Main Science and Technology Indicators
UNESCO http://stats.uis.unesco.org
National sources

National estimates, projections or provisional data for the most recent year. Chile, Denmark, France, Japan, Korea, Netherlands,
Portugal, Slovenia, Spain and Sweden: break in series. Hungary (up to 2003), Israel: defense excluded(all or mostly). Indonesia:
Estimate based on target GERD by the Ministry of Science and Technology. Sweden: underestimated or based on underestimated
data. USA: excludes most or all capital expenditure.

1.3.2 Total R&D personnel per capita (Full-time work equivalent (FTE) per 1000 people)
OECD Main Science and Technology Indicators
UNESCO http://stats.uis.unesco.org
National sources

National estimates, projections or provisional data for most recent year. Czech Republic, Colombia, Denmark, Finland, Korea,
Mexico, Netherlands, Hungary, Japan, Portugal, Slovenia, Sweden and Taiwan: break in series. United Kingdom: underestimated or
based on underestimated data. Jordan, Philippines: based on headcount, not FTE.

1.3.3 Female researchers (% of total (headcount FT&PT))


UNESCO

Female researchers (headcount) who are mainly or partially employed in R&D. This includes staff employed both full-time and part-
time. Expressed as a percentage of the total workforce (male + female)

1.3.4 R&D productivity by publication (No. of scientific articles over R&D expenditure (as % GDP))
NSF Science & Engineering Indicators 2020
Courtesy: National Science Foundation
National sources

The indicator is calculated as a ratio between the number of scientific articles by author’s origin and the total expenditure in R&D
as % GDP, which clearly include the input costs to produce research (e.g. researchers’ salaries, equipement etc.). The result gives
therefore the number of scientific articles published every year for a one percent (of GDP) expenditure in R&D activities. This measure
can be consider as a proxy to assess the efficiency (or productivity) in producing high-level scientific research at country level.

1.3.5 Scientific and technical employment (% of total employment)


Business Monitor International
Eurostat
OECD

Scientific and technical employment as a % of total employment. Defined as formal employment within the ‘scientific and technical’
sector. For more information, refer to NACE2 category M (or equivalent).

1.3.6 High-tech patent grants (% of all patents granted by applicant’s origin (average 2014-2016))
WIPO Statistics Database
http://www.wipo.int/ipstats/en/statistics/patents/
TIPO for Taiwan

High-Tech patent grants as a percentage of total patent grants (Direct and PCT national phase entries) by applicant’s origin. Three
year average to reduce volatility. Counts are based on the grant date. Country of origin refers to the country of residency of the first-
named applicant in the application. Taiwan: data compiled by TIPO using data supplied by international patent offices (USPTO, JPO,
EPO, KIPO, SIPO).

1.3.7 Robots in Education and R&D (number of robots)


World Robotics 2019
International Federation of Robotics (IFR)

Industrial robot as defined by ISO 8373:2012: an automatically controlled, reprogrammable, multipurpose manipulator programmable
in three or more axes, which can be either fixed in place or mobile for use in industrial automation applications.

The primary source is data on robot installations by country, industry and application that nearly all industrial robot suppliers worldwide
report to the IFR Statistical Department directly. Several national robot associations collect data on their national robot markets and
provide their results as secondary data to the IFR. This data is used to validate and complete the IFR primary data.

IFR Statistical Departments estimates the operational stock assuming an average service life of 12 years with an immediate
withdrawal from service afterwards.

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Factor 2: Technology

2.1 Regulatory framework

2.1.1 Starting a business (Distance to Frontier)


Doing Business 2020 - World Bank

The distance to frontier score aids in assessing the absolute level of regulatory performance and how it improves over time. This
measure shows the distance of each economy to the “frontier,” which represents the best performance observed on each of the
indicators across all economies in the Doing Business sample since 2005. This allows users both to see the gap between a particular
economy’s performance and the best performance at any point in time and to assess the absolute change in the economy’s regulatory
environment over time as measured by Doing Business. An economy’s distance to frontier is reflected on a scale from 0 to 100, where
0 represents the lowest performance and 100 represents the frontier. For example, a score of 75 in DB 2016 means an economy was
25 percentage points away from the frontier constructed from the best performances across all economies and across time. A score
of 80 in DB 2017 would indicate the economy is improving. In this way the distance to frontier measure complements the annual ease
of doing business ranking, which compares economies with one another at a point in time.

2.1.2 Enforcing contracts (Distance to Frontier)


Doing Business 2020 - World Bank

The distance to frontier score aids in assessing the absolute level of regulatory performance and how it improves over time. This
measure shows the distance of each economy to the “frontier,” which represents the best performance observed on each of the
indicators across all economies in the Doing Business sample since 2005. This allows users both to see the gap between a particular
economy’s performance and the best performance at any point in time and to assess the absolute change in the economy’s regulatory
environment over time as measured by Doing Business. An economy’s distance to frontier is reflected on a scale from 0 to 100, where
0 represents the lowest performance and 100 represents the frontier. For example, a score of 75 in DB 2016 means an economy was
25 percentage points away from the frontier constructed from the best performances across all economies and across time. A score
of 80 in DB 2017 would indicate the economy is improving. In this way the distance to frontier measure complements the annual ease
of doing business ranking, which compares economies with one another at a point in time.

2.2 Capital

2.2.1 IT & media stock market capitalization (% of total stock market capitalization)
Thomson One Banker
Thomson Data Stream

Datastream Telecom, Media and IT (TMT) Market Value in national currency. Calculated as a percentage of Datastream Total Market
Value in national currency. Figures for close-of-business on the 29th March each year.

2.2.4 Country credit rating (Index (0-60) of three country credit ratings: Fitch, Moody’s and S&P)
Fitch, Moody’s and S&P

IMD WCC created index of the three country credit ratings Fitch, Moody’s and S&P. Each rating, including the outlook, is converted
to a numerical score from 20-0 and totalled for each country.

2.2.6 Investment in Telecommunications (Percentage of GDP)


Passport GMID
Source: © Euromonitor International 2020
National sources

Investment refers to as the annual capital expenditure; this is the gross annual investment in telecom (including fixed, mobile and other
services) for acquiring property and network. The term investment means the expenditure associated with acquiring the ownership of
property (including intellectual and non-tangible property such as computer software) and plant. This includes expenditure on initial
installations and on additions to existing installations where the usage is expected to be over an extended period of time. Note that
this applies to telecom services that are available to the public, and exclude investment in telecom software or equipment for private
use.

2.3 Technological framework

2.3.2 Mobile Broadband subscribers (3G & 4G market, % of mobile market)


Business Monitor International

Total active mobile 3G and 4G subscriptions, excluding broadband connections on dedicated data SIM cards or USB dongles. Data
given as a percentage of the total mobile market.

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2.3.3 Wireless broadband (Penetration rate (per 100 people))
Passport GMID
Source: © Euromonitor International 2020

The penetration rates of wireless broadband is calculated by dividing the number of Wireless Broadband subscribers by the total
population and multiplying by 100. Wireless-broadband subscriptions refer to the sum of satellite broadband, terrestrial fixed wireless
broadband and active mobile-broadband subscriptions to the public Internet. The indicator refers to total active wireless-broadband
Internet subscriptions using satellite, terrestrial fixed wireless or terrestrial mobile connections. Broadband subscriptions are those
with an advertised download speed of at least 256 kbit/s. In the case of mobile-broadband, only active subscriptions are included
(those with at least one access to the Internet in the last three months or with a dedicated data plan). The service can be standalone
with a data card, or an add-on service to a voice plan. The indicator does not cover fixed (wired)-broadband or Wi-Fi subscriptions.
Both residential and business subscriptions should be included.

2.3.4 Internet users (Number of internet users per 1000 people/ Source: Computer Industry Almanac )
Computer Industry Almanac Inc. April 2018
National sources

2.3.5 Internet bandwidth speed (Average speed)


M-Labs / cable.co.uk
Ookla
Akamai
OpenSignal

Average connection speed in Mbps: data transfer rates for Internet access by end-users.

Values presented are an average compiled from four different sources: M-Labs / cablie.co.uk; Ookla; Akamai; and OpenSignal.

2.3.6 High-tech exports (%) (Percentage of manufactured exports)


The World Bank (Development Data Group)
http://databank.worldbank.org
National sources

High-technology exports are products with high R&D intensity, such as in aerospace, computers, pharmaceuticals, scientific
instruments, and electrical machinery.

Factor 3: Future readiness

Adaptive attitudes

3.1.1 E-Participation (Use of online services that facilitate public’s interaction with government)
UN E-Government Knowledge Database

The e-participation index (EPI) measures the use of online services to facilitate provision of information by governments to citizens
(“e-information sharing”), interaction with stakeholders (“e-consultation”), and engagement in decision-making processes (“e-decision
making”).

3.1.2 Internet retailing (US$ Per ‘000 People)
Passport GMID
Source: © Euromonitor International 2020

Retail Value excluding sales tax

3.1.3 Tablet possession (% households)


Passport GMID
Source: © Euromonitor International 2020

Percentage of households having at least one item. Portable, usually battery-powered, and very thin personal computer contained
with a touchscreen panel.

3.1.4 Smartphone possession (% households)


Passport GMID
Source: © Euromonitor International 2020

Percentage of households having at least one item. A smartphone is a cellular telephone with an integrated computer and other
features not originally associated with telephones, such as an operating system, Web browsing, music and movie player, camera and
camcorder, GPS navigation, voice dictation for messaging, the ability to run software applications, etc.

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Business agility

3.2.2 World robots distribution (Percentage share of world robots)


World Robotics 2019
International Federation of Robotics (IFR)

Industrial robot as defined by ISO 8373:2012: an automatically controlled, reprogrammable, multipurpose manipulator programmable
in three or more axes, which can be either fixed in place or mobile for use in industrial automation applications.

The primary source is data on robot installations by country, industry and application that nearly all industrial robot suppliers worldwide
report to the IFR Statistical Department directly. Several national robot associations collect data on their national robot markets and
provide their results as secondary data to the IFR. This data is used to validate and complete the IFR primary data.

IFR Statistical Departments estimates the operational stock assuming an average service life of 12 years with an immediate
withdrawal from service afterwards.

3.2.6 Entrepreneurial fear of failure


Global Entrepreneurship Monitor https://www.gemconsortium.org/data

Percentage of 18-64 population perceiving good opportunities to start a business who indicate that fear of failure would prevent them
from setting up a business.

IT integration

3.3.1 E-Government (Provision of online government services to promote access and inclusion of citizens)
UN E-Government Knowledge Database

The E-Government Development Index presents the state of E-Government Development of the United Nations Member States.
Along with an assessment of the website development patterns in a country, the E-Government Development index incorporates the
access characteristics, such as the infrastructure and educational levels, to reflect how a country is using information technologies
to promote access and inclusion of its people. The EGDI is a composite measure of three important dimensions of e-government,
namely: provision of online services, telecommunication connectivity and human capacity.

3.3.4 Sofware piracy (% of unlicensed software installation)


BSA Global Software Survey

The BSA Global Software Survey calculates unlicensed installations of software that runs on PCs — including desktops, laptops, and
ultra-portables, such as netbooks. A key component of the BSA Global Software Survey is a global survey of more than 20,000 home
and enterprise PC users, conducted by IDC. In addition, a parallel survey was carried out among 2,200 IT managers in 22 countries.
Please consult the original report for a more detailed explanation of the methodology.

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Index to Cr iter ia
The first number indicates the Competitiveness Factor, the second number indicates the sub-factor and the third number
indicates the criterion number.

A
Agility of companies...........................................................................................................................................3.2.1-3.2.3
Attitudes toward globalization..................................................................................................................................... 3.1.5

B
Banking and financial services....................................................................................................................................2.2.3
Big data.......................................................................................................................................................................3.2.4
Broadband........................................................................................................................................................ 2.3.2-2.3.3

C
Capital...............................................................................................................................................................2.2.1-2.2.6
City, management....................................................................................................................................................... 1.1.4
Communications technology.......................................................................................................................................2.3.1
Company agility.................................................................................................................................................3.2.1-3.2.3
Computer penetration.........................................................................................................................................3.1.1-3.1.5
Cyber security.............................................................................................................................................................3.3.3
Credit Rating...............................................................................................................................................................2.2.4

D
Degrees,............................................................................................................................................................1.2.5-1.2.6
Digital/Technological skills.......................................................................................................................................... 1.1.5

E
Education........................................................................................................................................................... 1.2.1-1.2.6
Educational assessment PISA - Math..........................................................................................................................1.1.1
E-Government............................................................................................................................................................3.3.1
Employee training....................................................................................................................................................... 1.2.1
Enforcing contracts..................................................................................................................................................... 2.1.2
Entrepreneurship (fear of failure).................................................................................................................................3.2.6
E-Participation............................................................................................................................................................ 3.1.1
Exports, High-tech......................................................................................................................................................2.3.6

F
Fear of failure (entrepreneurship)................................................................................................................................3.2.6
Female researchers....................................................................................................................................................1.3.3
Foreign highly-skilled personnel................................................................................................................................. 1.1.3
Funding for technological development...................................................................................................................... 2.2.2

G
Globalization, attitudes towards.................................................................................................................................. 3.1.5
Graduates in Sciences................................................................................................................................................1.2.5

H
Higher education achievement....................................................................................................................................1.2.3
High-tech exports (%).................................................................................................................................................2.3.6
High-tech patent grants...............................................................................................................................................1.3.6

I
Immigration laws......................................................................................................................................................... 2.1.3
Innovative firms.......................................................................................................................................................... 3.2.2
Intellectual property rights.......................................................................................................................................... 2.1.6
International experience............................................................................................................................................. 1.1.2
Internet............................................................................................................................................................. 2.3.1-2.3-6
Internet bandwidth speed............................................................................................................................................2.3.5
Internet retailing.......................................................................................................................................................... 3.1.2
Internet users..............................................................................................................................................................2.3.4
Investment.........................................................................................................................................................2.2.1-2.2.6
Investment in Telecommunications.............................................................................................................................2.2.6

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Investment risk............................................................................................................................................................2.2.4
IT & media stock market capitalization........................................................................................................................2.2.1
IT penetration......................................................................................................................................................3.1.1-3.1.5
IT, digital skills............................................................................................................................................................. 1.1.5

K-L
Knowledge transfer.....................................................................................................................................................3.2.5
Legislation..........................................................................................................................................................2.1.1-2.1.6

M
Management of cities.................................................................................................................................................. 1.1.4
Mobile Broadband subscribers...................................................................................................................................2.3.2

N-O
Net flow of international students................................................................................................................................ 1.1.6
Opportunities and threats...........................................................................................................................................3.2.1

P
Piracy..........................................................................................................................................................................3.3.4
Public-private partnerships.........................................................................................................................................3.3.2
Pupil-teacher ratio (tertiary education)........................................................................................................................1.2.4

R
R&D .................................................................................................................................................................. 1.3.1-1.3.6
R&D productivity.........................................................................................................................................................1.3.4
Regulations.........................................................................................................................................................2.1.1-2.1.6
Robotics............................................................................................................................................................ 1.3.7, 3.2.2

S
Scientific and technical employment...........................................................................................................................1.3.5
Scientific research legislation..................................................................................................................................... 2.1.5
Skills.........................................................................................................................................................1.1.2, 1.1.3, 1.1.5
Smartphone possession............................................................................................................................................. 3.1.4
Sofware piracy............................................................................................................................................................3.3.4
Starting a business..................................................................................................................................................... 2.1.1

T
Tablet possession....................................................................................................................................................... 3.1.3
Talent........................................................................................................................................................1.1.2, 1.1.3, 1.1.5
Technological regulation............................................................................................................................................. 2.1.4
Technology....................................................................................................................................................... 2.3.1-2.3-6
Total expenditure on R&D (%)..................................................................................................................................... 1.3.1
Total public expenditure on education.........................................................................................................................1.2.2
Total R&D personnel per capita..................................................................................................................................1.3.2
Training....................................................................................................................................................................... 1.2.1

U-V
Use of big data and analytics......................................................................................................................................3.2.4
Venture capital............................................................................................................................................................2.2.5

W
Wireless broadband....................................................................................................................................................2.3.3
Women with degrees..................................................................................................................................................1.2.6

I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 181
About the Institute for Management Development (IMD)

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