Imd World Digital Competitiveness RANKING 2020: About The Institute For Management Development (IMD)
Imd World Digital Competitiveness RANKING 2020: About The Institute For Management Development (IMD)
Imd World Digital Competitiveness RANKING 2020: About The Institute For Management Development (IMD)
DIGITAL COMPETITIVENESS
RANKING 2020
Preface
We are pleased and proud to present the IMD World Digital Competitiveness Ranking (WDCR) for 2020. The
fourth edition of this ranking comes at a very challenging time for the world. Since the beginning of the year,
every aspect of our lives has been affected by the pandemic. Technology has been incorporated to address
the pandemic in different dimensions from communication to monitoring, assessing and, hopefully in the non-
distant future, finding a cure for the virus.
WDCR measures the capacity and readiness of 63 economies to adopt and explore digital technologies for
economic and social transformation. The ranking relies on three factors: Knowledge, which captures the
intangible infrastructure necessary for the learning and discovery dimensions of technology; Technology, which
quantifies the landscape of developing digital technologies; and Future Readiness, that examines the level of
preparedness of an economy to assume its digital transformation.
For most countries the responses of our survey were acquired during the first wave of COVID-19. To be clear,
the questions we ask do not refer specifically to issues related to the pandemic. Still, if technology is the most
important tool in our battle against the pandemic, some of the trends we identify have an added significance.
And the trends follow past observations. The role of knowledge generation and talent development in
combination with effective regulation and infrastructure, continue to drive digital competitiveness. Furthermore,
the flexibility and adaptability of not only enterprises but of individuals as well sustain the digital progress of
countries.
An undertaking like the IMD World Digital Competitiveness Ranking could not have been accomplished without
the support and assistance of many stakeholders. Our Partner Institutes, the IMD Alumni community and our
Panel of Experts from all the countries generously offer data and insights that are crucial for completing such
a project. We are fortunate and honored for their continuous collaboration. Yet, this year, they miraculously
managed to make us feel that it was business as usual and not a uniquely complicated and difficult environment.
The reason you have this publication in your hands now is, to a great extent, due to our stakeholders. We are
humbled and thankful!
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Table of Contents
Preface������������������������������������������������������������������������������������������������������������������������������������������������������������������3
Methodology in a Nutshell�����������������������������������������������������������������������������������������������������������������������������������30
Index to Criteria�������������������������������������������������������������������������������������������������������������������������������������������������180
4 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
World Digital Competitiveness Country Profiles
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6 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
The IMD World Competitiveness
Center
For more than thirty years, the IMD World Competitiveness Center has pioneered research on how countries and companies
compete to lay the foundations for sustainable value creation. The competitiveness of nations is probably one of the most
significant developments in modern management and IMD is committed to leading the field. The World Competitiveness
Center conducts its mission in cooperation with a network of 57 Partner Institutes worldwide to provide the government,
business and academic communities with the following services:
At IMD Professor Arturo Bris Director of The IMD World Competitiveness Center
Christos Cabolis Chief Economist & Head of Operations
José Caballero Senior Economist
Madeleine Hediger Data Research and Online Services Specialist
Catherine Jobin Order and Sales Administrator
William Milner Research Projects Associate Manager
Marco Pistis Research Specialist
Maryam Zargari Research Specialist
At KAESCO Jean-François Kaeser
Consulting
We also have the privilege of collaborating with a unique network of Partner Institutes, and other organizations, which
guarantees the relevance of the data gathered.
Contact:
Tel: + 41 21/618 02 51
E-mail : [email protected]
Internet: www.imd.org/wcc
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Partner Institutes
We would like to express our deep appreciation for the contribution of our Partner Institutes, enabling an extensive
coverage of competitiveness in their home countries. The following Institutes and people supplied data from national
sources and helped distribute the survey questionnaires:
Argentina
Australia
CEDA – Committee for Economic Development of Australia Jarrod Ball, Chief Economist
www.ceda.com.au Roxanne Punton, Director, External Affairs
Austria
Belgium
Brazil
Fundação Dom Cabral, Innovation and Entrepreneurship Carlos Arruda, Professor and Director FDC Innovation and
Center Entrepreneurship Center
https://www.fdc.org.br/ Ana Burcharth, Professor
Naira T. A. C. Gonçalves, Researcher
Bulgaria
Center for the Study of Democracy, Sofia Mr. Ruslan Stefanov, Director, Economic Program
www.csd.bg Ms. Daniela Mineva, Research Fellow, Economic Program
Mr. Martin Vladimirov, Analyst, Economic Program
Dr. Todor Galev, Senior Analyst, Economic Program
Canada
Information and Communications Technology Council Alexandra Cutean, Director Research & Policy
(ICTC) Rosina Hamoni, Research Analyst
www.ictc-ctic.ca
Chile
China
China Institute for Development Planning, Tsinghua Prof. Yang Yongheng, Associate Dean of School of Public
University Policy & Management, Executive Associate Director of
China Institute for Development Planning
Prof. Wang Youqiang, Associate Director of China Institute
for Development Planning
Dr. Gong Pu, Research Fellow
Mr. Wang Hongshuai, PhD Candidate
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Ms. Song Wenjuan, PhD Candidate
Mr. You Shuai, PhD Candidate
Ms. Xie Xiaohong, PhD Candidate
Mr. Mao Junsong, Graduate Student
Ms. Sun Xiao, Graduate Student
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Enterprise Estonia (EAS) Mr. Tanel Rebane, Director of Trade Development Agency
Finland
France
Greece
Federation of Industries of Greece (SBE), Thessaloniki Dr. Christos Georgiou, Director, Research and
Documentation Department
Mr. Constantinos Styliaras, Economist, Research and
Documentation Department
Foundation for Economic and Industrial Research (FEIR/ Aggelos Tsakanikas, Associate Professor National
IOBE), Athens Technical University of Athens - Head of Entepreneurship
Observatory
Sophia Stavraki, Research Associate
Hong Kong Trade Development Council Ms. Alice Tsang, Assistant Principal Economist
www.hktdc.com Ms. Doris Fung, Economist
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Hungary
National University of Public Service, Prof. Dr. Magdolna Csath, Research Professor
Competitiveness and Fiscal Stability Research Group,
Budapest - http://en.uni-nke.hu/
Iceland
India
National Productivity Council, New Delhi Dr.K.P.Sunny, Director & Head (Economic Services)
www.npcindia.gov.in Mr. Rajesh Sund, Director (Economic Services) & Head
(Productivity Awareness)
Dr. Rajat Sharma, Director (Economic Services)
Indonesia
Lembaga Management, Faculty of Economics and Dr. Willem A. Makaliwe, Managing Director
Business, Universitas Indonesia (LM FEB UI), Jakarta Dr. Toto Pranoto, Senior Adviser
http://www.lmfeui.com/index.php Bayuadi Wibowo, Group Head of Research Services
Arza Faldy Prameswara, Senior Researcher
Yendra Emirsyah Kivatra, Research Analyst
Ajeng Awliya Puspitasari, Research Analyst
Nadia Feby Artharini, Research Analyst
Ireland
Israel
The Federation of Israeli Chambers of Commerce, Tel-Aviv Israela Many – Deputy Managing Director of Economy and
www.chamber.org.il Tax
Itay Boyman – Executive Economist
Italy
Japan
Mitsubishi Research Institute, Inc., Tokyo Dr. Hirotsugu Sakai, Research Director
Research Center for Policy and Economy
www.mri.co.jp
Jordan
Kazakhstan
Economic Research Institute, JSC of the Ministry of National Ruslan Sultanov, Chairman of the Board
Economy of the Republic of Kazakhstan, Nur-Sultan Shakharbanu Zhakupova, Deputy Chairman of the Board
www.economy.kz Bakytgul Khambar, Director, Center for Strategic Research
and Sustainable Development
Assem Mukazhanova, Deputy Director, Center for Strategic
Research and Sustainable Development
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Madina Nurzhanova, Senior Expert, Center for Strategic
Research and Sustainable Development
Nauryz Baizakov, Senior Expert, Center for Strategic
Research and Sustainable Development
Temirlan Otepov, Expert, Center for Strategic Research and
Sustainable Development
Korea Rep.
Korea Institute for International Economic Policy (KIEP) Dr. Young gui Kim, Senior Research Fellow
http://www.kiep.go.kr/eng/ Ms. Nayoun Park, Researcher
Latvia
University of Latvia Centre for European and Transition Mrs. Zane Zeibote
Studies, LU CETS
http://www.lu.lv/cets
Lithuania
Luxembourg
Chamber of Commerce of the Grand Duchy of Luxembourg Ms. Christel Chatelain, Head of Economic Affairs
www.cc.lu Mr. Jean-Baptiste Nivet, Senior Economist
Ms. Sidonie Paris, Economist
Malaysia
Malaysia Productivity Corporation (MPC), Petaling Jaya, Dato’ Abdul Latif Hj. Abu Seman, Director General MPC
Selangor En. Ab Rahim Yusoff, Deputy Director General MPC
www.mpc.gov.my En. Zahid Ismail, Deputy Director General MPC
Pn. Wan Fazlin Nadia Wan Osman, Director Productivity &
Competitiveness Development Division
En. Mohamad Muzaffar Abdul Hamid, Deputy Director
Productivity & Competitiveness Development Division
Pn. Haslizayanti Othman, Assistant Manager Productivity &
Competitiveness Development Division
Mexico
Center for Strategic Studies for Competitiveness M.C. Carlos Maroto Cabrera
www.ceec.edu.mx M.S. Carlos Maroto Espinosa
Mongolia
Economic Policy and Competitiveness Research Center Mr. Tsagaan Puntsag, Founder and Chairman of Board
www.ecrc.mn Ms. Lakshmi Boojoo, Director General
Ms. Odonchimeg Ikhbayar, Deputy Director and Head of Research
Ms. Tungalag Erdenebat, Research Economist
Mr. Mungunjiguur Battsolmon, Research Economist
Ms. Munkhshur Purevsuren, Researcher and Administrative
Officer
Mr. Iderkhangai Khenmedekh, Research Economist
Ms. Yesunchuluu Khuderchuluu, Research Economist
Netherlands
New Zealand
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Peru
Philippines
Asian Institute of Management Rizalino S. Navarro Policy Jamil Paolo Francisco, Ph.D. – Executive Director, AIM RSN
Center for Competitiveness (AIM RSN PCC) PCC & Associate Dean, Asian Institute of Management
policy.aim.edu John Paul Flaminiano – Associate Director and Senior
Economist, AIM RSN PCC
Christopher Ed Caboverde – Research Associate, AIM RSN
PCC
Poland
Portugal
Qatar
Planning and Statistics Authority Dr. Issa Ju’ma Ibrahim, Economic Expert
Department of Strategic Planning Hissa Alassiry, Project Manager
www.psa.gov.qa
Romania
Russia
Moscow School of Management SKOLKOVO Dr. Andrey Shapenko, Associate Professor, Academic
https://school.skolkovo.ru/en/ Director, MBA Programme
Mr. Vladimir Korovkin, Head of Digital and Innovations
Research
Saudi Arabia
NCC, National Competitiveness Center H.E. Dr. Eiman AlMutairi, CEO of National Competitiveness
https://www.ncc.gov.sa/en/Pages/default.aspx Center
Waleed AlRudaian, Vice President
Salman M. AlTukhaifi, Director of Analytical Department
Deema Almudaheem, Project Manager
Abdulrahman AlGhamdi, Senior Analyst
Singapore
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Slovak Republic
Slovenia
Institute for Economic Research, Ljubljana Mr. Peter Stanovnik, PhD, Associate Professor
http://www.ier.si/ Ms. Sonja Ursic, M.A.
University of Ljubljana, Faculty of Economics Ms. Mateja Drnovsek, PhD, Full Professor
http://www.ef.uni-lj.si/en Mr. Ales Vahcic, PhD, Full Professor
South Africa
Spain
Spanish Confederation of Employers, Madrid Ms. Edita Pereira, Head of Economic Research Unit
www.ceoe.es Ms. Paloma Blanco, Economic Research Unit
Taiwan, China
Thailand
Thailand Management Association (TMA), Bangkok Ms. Wanweera Rachdawong, Chief Executive Officer, TMA
www.tma.or.th Ms. Pornkanok Wipusanawan, Director, TMA Center for
Competitiveness
Mr. Nussati Khaneekul, Senior Manager, TMA Center for
Competitiveness
Turkey
TUSIAD, Turkish Industry and Business Association Zümrüt İmamoğlu, Chief Economist
Economic Research Department İsmet Tosunoğlu, Expert
www.tusiad.org
Ukraine
Venezuela
National Council to Investment Promotion (CONAPRI) Mr. Juan Cabral, Executive Director
www.conapri.org Ms. Jennyn Osorio, Manager of Economic Affairs
Ms. Lilian Zambrano, Manager of Legal Affairs
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User’s Guide to the IMD World Digital
Competitiveness Ranking
Overall and Breakdown Digital Rankings
14 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
62.641
62.488
(34) Luxembourg 35
(36) Latvia 36
60.941 (37) Czech Republic 37
58.381 (40) Ukraine 38
56.231 (38) India 39
55.703 (55) Cyprus 40
55.374 (42) Croatia 41
Overall Ranking and Digital Competitiveness Factors
A summary of the rankings for all nine sub-factors Knowledge Technology Future readiness
Technological framework
is presented for the 63 economies for 2020. It is
Scientific concentration
Regulatory framework
Training & education
possible, at a glance, to determine in what areas of
Adaptive attitudes
Business agility
IT integration
digital competitiveness an economy excels or has
Capital
Talent
par ticular weaknesses and to make comparisons Argentina 56 43 55 57 62 56 49 39 52 Argentina
the logic of its own economic sector, economic forecasts Hong Kong SAR
Hungary
7
44
5
45
17
44
7
39
12
46
2
24
4
62
14
59
19
41
Hong Kong SAR
Hungary
economy. Israel
Italy
28
42
1
58
3
22
32
48
26
54
36
43
26
42
29
23
14
39
Israel
Italy
Japan 46 18 11 44 33 5 19 56 23 Japan
Jordan 40 33 63 42 38 53 61 37 57 Jordan
Kazakhstan 49 4 54 23 55 48 33 13 46 Kazakhstan
Korea Rep. 21 11 4 26 25 3 1 3 15 Korea Rep.
Latvia 27 27 49 37 50 13 51 45 37 Latvia
Lithuania 23 16 40 27 42 18 47 18 32 Lithuania
Luxembourg 39 23 41 8 15 35 48 34 16 Luxembourg
Malaysia 30 8 26 35 18 15 30 30 33 Malaysia
Each two page profile analyses the performance of It is possible, in one glimpse, to evaluate the digital
Romania
Russia
51
47
54
13
39
24
43
40
61
57
37
41
45
43
53
60
54
51
Romania
Russia
one of the 63 economies that are included in the IMD evolution of each economy over time and its relative
Saudi Arabia
Singapore
34
1
34
7
62
10
25
1
5
11
47
1
37
20
28
11
24
3
Saudi Arabia
Singapore
World Digital Competitiveness Ranking. The economies strengths and weaknesses. However, each economy’s
Slovak Republic
Slovenia
53
35
52
22
38
33
61
38
47
28
38
34
50
38
62
31
44
31
Slovak Republic
Slovenia
are presented in alphabetical order. The term economy particular situation is influenced by its development
South Africa
Spain
59
32
60
42
53
20
56
36
32
34
57
27
59
35
58
48
50
30
South Africa
Spain
signifies an economic entity and does not imply any level, political restraints and social value system.
Sweden
Switzerland
9
2
2
14
6
9
5
10
4
14
11
14
8
9
10
6
4
7
Sweden
Switzerland
political independence. Taiwan, China
Thailand
18
36
21
55
18
37
16
31
8
17
4
25
14
53
1
44
17
43
Taiwan, China
Thailand
Turkey 38 62 45 34 51 51 32 20 42 Turkey
UAE 5 44 52 3 10 8 15 12 8 UAE
Ukraine 52 19 50 54 59 58 56 51 62 Ukraine
United Kingdom 10 25 8 17 22 22 11 25 11 United Kingdom
USA 14 24 1 22 1 7 3 2 10 USA
Venezuela 63 47 48 63 63 63 63 49 63 Venezuela
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Page 1: Digital Competitiveness – Overall and factors trends
This page shows the overall, factors and sub- Ranking and World Digital Competitiveness Ranking in
factors ranking performances of the country in 2020, the last 5 years.
their 5-years trends and a comparison of between
competitiveness and digital competitiveness rankings. Peer Group Rankings: Based on geographical region
The following indicators are presented: and population size.
THAILAND
Technological framework
Scientific concentration
Regulatory framework
Training & education
Adaptive attitudes
Business agility
IT integration
Capital
Talent
OVERALL PERFORMANCE (63 countries)
Argentina 56 43 55 57 62 56 49 39 52 Argentina
Australia 6 28 19 6 13 20 5 43 12 Australia
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors Austria 12 12 14 24 30 33 21 21 9 Austria
Belgium 20 31 21 19 21 29 24 35 26 Belgium
1 2 2 2 2 2 2
Brazil 62 61 27 52 58 50 39 41 48 Brazil
4 4 4 2 2 Bulgaria 48 50 42 55 48 39 41 40 47 Bulgaria
6.5 4 4 2 2
43
Canada 8 6 7 12 3 26 16 16 13 Canada
8.5 4 4 2 2 36 55 37 Chile 37 49 58 33 40 44 22 54 40 Chile
11 4 4 2 2 China 13 40 2 18 31 32 17 4 35 China
Colombia 54 48 57 60 56 61 60 38 49 Colombia
Croatia 61 26 32 59 43 40 46 63 59 Croatia
Talent Training & education Scientific concentration
Knowledge Cyprus 57 30 35 47 52 52 28 42 29 Cyprus
Czech Republic 26 46 31 45 27 28 34 27 36 Czech Republic
Denmark 4 9 15 4 23 6 2 5 1 Denmark
Estonia 31 3 47 30 29 17 18 26 22 Estonia
Finland 11 20 12 13 6 10 10 22 2 Finland
39
France 25 36 13 9 20 19 36 36 21 France
22 31 17 25 Germany 22 17 5 28 16 45 23 15 20 Germany
Greece 50 56 36 41 49 46 44 55 45 Greece
Hong Kong SAR 7 5 17 7 12 2 4 14 19 Hong Kong SAR
Hungary 44 45 44 39 46 24 62 59 41 Hungary
Regulatory framework Capital Technological framework Iceland 33 15 46 15 35 16 25 19 27 Iceland
Technology
India 41 51 29 53 7 62 55 52 55 India
Indonesia 43 63 51 51 41 55 58 24 60 Indonesia
Ireland 19 35 25 14 45 30 12 9 25 Ireland
Israel 28 1 3 32 26 36 26 29 14 Israel
Italy 42 58 22 48 54 43 42 23 39 Italy
45 53 44 43 Japan 46 18 11 44 33 5 19 56 23 Japan
Competitiveness
28 27 25 Breakdown Rankings
Malaysia
Mexico
24
52
24
49
27
51
26
49
26
54
22
52
17
54
17
54
19
52
19
52
30 29 Mongolia 57 61 61 62 62 55 59 53 62 58
Netherlands 4 6 9 6 7 13 11 12 13 14
N.B. This graph provides only a 39 41 39 40 39 New Zealand 10 14 19 18 22 14 20 21 21 28
comparison of the country’s Norway 9 10 6 9 9 17 15 16 16 16
performance in the two rankings. Peru 58 62 60 61 55 61 62 60 61 55
Philippines 46 46 56 55 57 50 53 50 51 62
Poland 38 37 36 33 32 27 32 33 33 30
Portugal 31 33 32 34 37 31 31 27 31 33
Qatar 28 28 28 31 30 37 35 37 45 45
Romania 49 54 47 46 49 48 47 45 47 53
Russia 40 42 40 38 43 28 24 24 22 26
PEER GROUPS RANKINGS Saudi Arabia - 36 42 39 34 - 39 40 39 46
Singapore 1 1 2 2 2 1 1 1 3 2
Slovak Republic 41 43 50 47 50 41 43 49 48 51
ASIA - PACIFIC (14 countries) POPULATIONS > 20 MILLION (29 countries) Slovenia 36 34 34 32 31 26 26 26 27 29
South Africa 51 47 49 48 60 49 49 52 54 60
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 Spain
Sweden
30
3
30
2
31
3
28
3
33
4
36
2
33
2
31
7
28
4
32
4
Switzerland 7 8 5 5 6 3 4 6 2 3
Taiwan, China 16 12 16 13 11 19 16 19 17 18
14
15 15 Thailand 39 41 39 40 39 42 44 44 43 43
10 10 10 10 10 16 16 Turkey 50 52 52 52 44 58 60 59 60 56
UAE 25 18 17 12 14 35 38 36 35 31
Ukraine 59 60 58 60 58 44 45 39 40 38
United Kingdom 12 11 10 15 13 11 10 10 14 13
USA 2 3 1 1 1 4 5 4 1 1
Venezuela 61 63 63 63 63 57 63 63 63 61
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Page 2: Factors breakdown & Strengths and Weaknesses
This page shows the country’s performance over time for composing the World Digital Competitiveness Ranking
each of the nine sub-factors composing the three Digital and can thus be considered the digital competitive
Competitiveness Factors (Knowledge, Technology and advantages and disadvantages of the economy.
Future Readiness) and their 52 criteria rankings for
2020. The full criteria names can be found in the Appendix and
the statistical tables are available for subscribers of the
Factors Breakdown: shows the 5-years evolution of IMD World Competitiveness Online.
the sub-factors rankings composing the three factors of
Knowledge, Technology and Future Readiness. It is important to note that what constitutes a strength or
weakness is relative to each economy’s circumstances or
Strengths and Weaknesses: this section highlights the development. Also, the ranking position of a country may
economy’s strongest and weakest criteria included in the not necessarily improve or decline as a consequence
World Digital Competitiveness Ranking. The triangles of its own evolution since it is always relative to the
(►) identify the five top criteria in which the economy performance of the other economies. Therefore, an
ranks best (strengths – filled triangle) and the five criteria improvement may not be reflected by a higher ranking
in which its performance is the worst (weaknesses position if other economies have performed better for
– empty triangle) compared to the other countries the criterion in question. The same can be said for any
included in the WCY sample. The selection of indicators declines in performance – the economy’s ranking position
is determined by the standard deviation values (STD) relative to the others may or may not fall, depending on
of the country for that specific criteria. In other words, how the other economies have performed.
the criteria selected represent the highest STD values
and the lowest STD values among the 52 indicators
THAILAND
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
Argentina 55 57 55 59 59 53 56 58 58 50
u Overall top strengths Australia 14 15 13 14 15 16 18 15 15 17
Austria 19 16 15 20 17 12 12 13 10 11
w Overall top weaknesses Belgium 18 22 23 25 25 20 22 25 23 21
Brazil 54 55 57 57 51 54 55 62 59 57
Bulgaria 47 45 43 45 45 38 41 41 46 47
Canada 5 9 8 11 12 7 3 3 5 5
KNOWLEDGE Chile 37 40 37 42 41 51 52 47 50 49
China 35 31 30 22 16 24 23 30 18 8
Colombia 56 58 59 58 61 56 57 57 57 59
Croatia 44 48 44 51 52 45 50 43 42 41
Subfactors 2016 2017 2018 2019 2020 Cyprus - 53 54 54 40 - 46 55 55 40
Czech Republic 32 32 33 37 35 34 36 38 37 37
Talent 42 42 42 40 36 Denmark 8 5 4 4 3 8 8 8 6 6
Estonia 27 26 25 29 21 30 28 29 30 23
Training & education 44 47 44 50 55 Finland 6 4 7 7 10 9 9 9 9 15
France 22 25 26 24 24 21 19 20 20 20
Scientific concentration 41 43 45 35 37 Germany 15 17 18 17 18 10 13 14 12 12
Greece 45 50 53 53 46 46 51 51 53 48
Hong Kong SAR 11 7 11 8 5 6 6 5 7 7
Talent Rank Training & education Rank Scientific concentration Rank Hungary 42 44 46 43 47 43 48 48 44 44
Iceland 26 23 21 27 23 32 30 28 29 27
Educational assessment PISA - Math 48 Employee training 25 Total expenditure on R&D (%) 37 India 53 51 48 44 48 39 37 46 38 39
International experience 15 w Total public expenditure on education 58 Total R&D personnel per capita 40 Indonesia 60 59 62 56 56 60 58 61 56 63
Ireland 20 21 20 19 20 25 25 22 24 24
Foreign highly-skilled personnel 16 Higher education achievement 48 u Female researchers 6 Israel 13 13 12 16 19 5 7 2 8 9
Management of cities 27 w Pupil-teacher ratio (tertiary education) 54 R&D productivity by publication 31 Italy 34 39 41 41 42 40 42 42 41 42
Japan 23 27 22 23 27 23 29 18 25 22
Digital/Technological skills 45 Graduates in Sciences 16 w Scientific and technical employment 54 Jordan 48 56 45 50 53 59 61 56 49 54
Kazakhstan 43 38 38 35 36 47 40 35 32 34
Net flow of international students 35 Women with degrees 47 High-tech patent grants 47 Korea Rep. 17 19 14 10 8 15 14 11 11 10
Robots in Education and R&D 21 Latvia 33 35 35 36 38 33 34 34 36 36
Lithuania 29 29 29 30 29 18 21 23 26 25
Luxembourg 21 20 24 21 28 29 27 32 34 35
Malaysia 24 24 27 26 26 22 17 17 19 19
Mexico 52 49 51 49 54 52 54 54 52 52
Mongolia 57 61 61 62 62 55 59 53 62 58
TECHNOLOGY Netherlands 4 6 9 6 7 13 11 12 13 14
New Zealand 10 14 19 18 22 14 20 21 21 28
Norway 9 10 6 9 9 17 15 16 16 16
Peru 58 62 60 61 55 61 62 60 61 55
Switzerland 7 8 5 5 6 3 4 6 2 3
Regulatory framework
Training & education
Immigration laws 23 u Banking and financial services 9 Wireless broadband 23 Taiwan, China 16 12 16 13 11 19 16 19 17 18
Adaptive attitudes
Thailand 39 41 39 40 39 42 44 44 43 43
Business agility
Turkey 50 52 52 52 44 58 60 59 60 56
Ukraine 59 60 58 60 58 44 45 39 40 38
Intellectual property rights 44 Investment in Telecommunications 14 u High-tech exports (%) 11 United Kingdom
Argentina
12
56
11
43 55
10
57
15
62
13
56
11
49
10
39
10
52
14 13
Argentina
USA 2 3 1 1 1 4 5 4 1 1
Australia 6 28 19 6 13 20 5 43 12 Australia
Venezuela 61 63 63 63 63 57 63 63 63 61
Austria 12 12 14 24 30 33 21 21 9 Austria
Belgium 20 31 21 19 21 29 24 35 26 Belgium
Brazil 62 61 27 52 58 50 39 41 48 Brazil
Bulgaria 48 50 42 55 48 39 41 40 47 Bulgaria
Canada 8 6 7 12 3 26 16 16 13 Canada
FUTURE READINESS Chile 37 49 58 33 40 44 22 54 40 Chile
China 13 40 2 18 31 32 17 4 35 China
Colombia 54 48 57 60 56 61 60 38 49 Colombia
Croatia 61 26 32 59 43 40 46 63 59 Croatia
17
Spain 32 42 20 36 34 27 35 48 30 Spain
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Sweden
Switzerland
9
2
2
14
6
9
5
10
4
14
11
14
8
9
10
6
4
7
Sweden
Switzerland
Taiwan, China 18 21 18 16 8 4 14 1 17 Taiwan, China
Thailand 36 55 37 31 17 25 53 44 43 Thailand
Turkey 38 62 45 34 51 51 32 20 42 Turkey
UAE 5 44 52 3 10 8 15 12 8 UAE
Ukraine 52 19 50 54 59 58 56 51 62 Ukraine
Trends in the IMD World Digital
Competitiveness Ranking, 2020
Arturo Bris Christos Cabolis
Director Chief Economist
IMD World Competitiveness Center IMD World Competitiveness Center
Introduction
The IMD World Competitiveness Center is publishing In 2020, USA held the top position for the third consecutive
the fourth edition of the IMD World Digital Competitiveness year. Singapore held the 2nd spot, while Denmark overtook
Ranking (WDCR) that measures the capacity and readiness Sweden to claim 3rd place. Hong Kong climbed three ranks to
of 63 economies to adopt and explore digital technologies 5th, and Switzerland dropped one place to claim the 6th spot.
for economic and social transformation.
2020 has been a challenging year for the world. Every
WDCR relies on three factors: Knowledge, which aspect of our lives has been affected by COVID-19 and
captures the intangible infrastructure necessary for technology has been incorporated to address the pandemic
the learning and discovery dimensions of technology; in different dimensions from communication to monitoring,
Technology, which quantifies the landscape of developing assessing and, hopefully in the non-distant future, finding a
digital technologies; and Future Readiness, that examines cure for the virus.
the level of preparedness of an economy to assume its
digital transformation. For most countries the responses of our survey were
acquired during the first wave of COVID-19. To be clear, the
In this edition of the WDCR, we introduce one new variable questions we ask do not refer specifically to issues related
related to “Entrepreneurial fear of failure” as an additional to the pandemic. Still, if technology is the most important
criterion in the Business Agility sub-factor. The source of this tool in our battle against the pandemic, some of the trends
variable is the Global Entrepreneurship Monitor (GEM). we identify have an added significance.
18 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Figure 2: Trends in Digital Competitiveness by region
For 2020, economies that top our ranking focus economies. The Republic of Korea, Denmark and the USA
on building their talent pool and thus strengthen the excel in the dimension of individual adaptive attitudes while
knowledge infrastructure necessary to develop and employ Taiwan-China, the USA, the Republic of Korea and China
digital technology with Singapore, Switzerland, and the capture the four highest places in the area of business
Netherlands holding the top three positions respectively. agility.
In addition, most leading economies in our ranking In the following sections, we review the main facts for the
provide an effective regulatory framework that enables the top ten economies, we identify the characteristics of the
development and introduction of technologies. Singapore, largest increases and declines, as well as the challenges
Norway, UAE and Denmark capture the top four places in for the bottom ten economies in our ranking. We begin by
this sub-factor. outlining the trends in digital competitiveness at the sub-
regional level.
Finally, top performers in digital competitiveness also
combine individual adaptability with business agility in their
The WDCR studies 63 economies most of which have a Figure 2 presents the sub-regional overall digital
high or middle level of income per capita. Figure 1 provides competitiveness ranking trend for the years 2016 to 2020.
a visualization of the changes in the ranking between 2019 Only Eastern Asia and South America regions achieved an
and 2020. Of the economies in the study, 29, experienced increase in their digital competitiveness rankings between
a decline in the ranking. From the remaining, 23 advanced, 2019 and 2020; the other sub-regions remained stable or
while 11 remained in the position as last year. experienced a decline in their overall average positions.
The largest improvements in the ranking compared to Eastern Asia tops the regional rankings, steadily
2019 have been experienced by Cyprus, Estonia, Turkey, increasing since 2016 from an average ranking position
Greece, Brazil and China. The largest declines have of about 20th to about 15th in 2019 finally reaching an
affected instead South Africa, Luxembourg, Russia, Mexico average of 13.4 in 2020. Western Europe remains stable
and Spain. Below, we discuss these trends in more details. at about 21st in 2020 but becomes the second most digital
competitive region because of a small decline experienced
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 19
Figure 3: Digital competitiveness factors performance across regions in 2020
worse
>
<
better
by North America (which drops from an average position shows a slight improvement this year increasing its average
of about 20th over the past four years to 22.3 in 2020). position from 56th in 2019 to an average ranking of 55th in
Southern Asia and the Pacific and Western Asia and Africa 2020.
regions saw a decline in the 2019-2020 period reaching the
33rd and the 36th positions respectively. In terms of the digital competitiveness factors (Figure
3), regional rankings are fairly similar to the overall digital
The performance of Eastern European countries is stable competitiveness scores. However, a noticeable difference
in 2020 around an average 40th position. Ex-Cis and Central is present in the knowledge factor where North America
Asia economies declined from about 45th to 47th during and Ex-CIS and Central Asia economies perform better
the same period. Conversely, the South American region compared to the general score.
Top 10
The top 10 economies remain the same as last Denmark exceeds in the future readiness factor. In
year. The USA continues to lead the IMD World Digital the latter, it ranks 1st in IT integration, 2nd in adaptive
Competitiveness Ranking for the third consecutive attitudes and 5th in business agility. At the indicator level,
year. Likewise, Singapore remains in the 2nd spot. While Denmark ranks 1st in attitudes toward globalization and
Denmark overtakes Sweden moving up one place (3rd e-government, and 3rd in the effectives of companies’
and 4th respectively), Hong Kong SAR rises three ranks response to opportunities and threats, and in knowledge
to 5th. Switzerland drops to 6th (from 5th) and similarly the transfer between companies and universities.
Netherlands declines to 7th (from 6th). Korea Rep. moves up
to 8th (from 10th), Norway remains at 9th and Finland rounds At the factor level, Sweden reaches its highest ranking in
up the top 10 dropping 3 places from 7th. knowledge which is driven by its performance in training and
education (2nd). Among the indicators, Sweden ranks the
The USA’s performance is largely driven by the highest in the development and application of technology
knowledge and future readiness factors. More specifically, and in country credit rating (1st in both), and it reaches the
it is sustained by factors related to scientific concentration 2nd spot in the availability of digital/technological skills and
(e.g., percentage of scientific and technical employment in attitudes toward globalization.
and the use of robots in education and R&D), capital (e.g.,
availability of venture capital), adaptive attitudes (e.g., Hong Kong’s improvement in the overall digital
e-participation) and business agility (e.g., world robots competitiveness ranking is mainly the result of its
distribution or the percentage share of world robots). performance in the technology factor and to a lesser extent
in knowledge. In the former, Hong Kong ranks highest in the
Singapore achievements comes mainly on the back of technological framework (2nd), and in the latter, in talent (7th).
its performance in the knowledge and technology factors. Its strengths include high-tech exports (as a percentage of
Particularly, Singapore tops the rankings in talent, and in manufactured exports) and the private sector’s response to
the regulatory and technological frameworks. In training and opportunities and threats ranking 1st in both, graduates in
education, employee training rises from the 28th place to the sciences (2nd) and high-tech patent grants (2nd).
16th. In addition, in scientific concentration, the scientific and
technical employment indicator shows improvement.
20 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
The slight drop experienced by Switzerland this year is factors. In the talent factor, its performance slumps in the
the result of declines in both the knowledge and technology management of cities, the availability of digital/technological
factors. In knowledge, the most significant change is in skills, and total public expenditure on education. Within
scientific concentration in which Switzerland moves down the technology factor, the Netherlands sees a decline
from 7th to 9th, mainly as a result of a somewhat stagnant in the effectiveness of immigration laws (whether or not
performance in the percentage of female researchers they prevent companies from employing foreign labor)
indicator (34th) and R&D productivity by publication (38th). and the efficiency of the banking and financial services.
In technology, Switzerland drops in the technological Under the future readiness factor, e-participation, the
framework from 9th in 2019 to 14th which results from a agility of companies and their use of big data and analytics
significant drop in high-tech exports. experience a downturn.
The Netherlands sees a slight decline in the overall digital Conversely, Korea improves across all factors. Its
competitiveness ranking as a result of drops across all strongest performance comes in the future readiness
1 USA 1 7 2
2 Singapore 2 1 12
3 Denmark 6 9 1
4 Sweden 4 6 7
6 Switzerland 3 11 5
7 Netherlands 14 8 4
8 Korea Rep. 10 12 3
9 Norway 16 3 6
10 Finland 15 10 9
factor (3rd), specifically in the adaptive attitudes (1st) and number of internet users (per 1000 people, 2nd) and tablet
business agility (3rd) sub-factors. In adaptive attitudes, it and smartphone possession (3rd and 4th, respectively).
ranks 1st in e-participation and internet retailing. In business
agility, Korea benefits from a positive turn in executives’ Finland remains in the top 10 despite declining in several
perceptions particularly in terms of how enterprises manage aspects including graduates in sciences, the effectiveness
opportunities and threats, the agility of companies and their of immigration laws, IT & media stock market capitalization,
use of big data and analytics. e-participation and internet retailing. Nevertheless, Finland
improves in the business agility sub-factor (from 27th to 22nd)
Norway’s strengths are mainly in the technology factor as a result of gains in executives’ perceptions about how
(3rd). Under the regulatory framework sub-factor in which companies react to opportunities and threats, and their use
it ranks 2nd, Norway performs well in the enforcement of of big data and analytics.
contracts (3rd) and in the effectiveness of immigration laws
(7th). Other strengths include country credit rating (joint 1st),
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 21
Largest Improvements
Cyprus experiences the largest increase (from 54th to 40th) Greece ranks 46th (up from 53rd) in the overall ranking.
in this year’s overall digital competitiveness ranking. This is Within the technology factor (up to 43rd from 54th), Greece
the results of improvements across all factors increasing from performs well in the regulatory framework sub-factor rising to
55th to 40th in knowledge, 59th to 52nd in technology and 40th to 41st (from 52nd). Such a boost comes from improvements in,
29th in future readiness. The key drivers of such boost include for example, the starting business indicator, in which Greece
increases in high-tech patent grants (percentage of all patents advances from 26th to 6th. In the future readiness factor (46th,
granted), investment in telecommunications (percentage up from 53rd), Greece advances in business agility (from 60th
of GDP), e-participation and e-government. Cyprus also to 55th) and IT integration (from 50th to 45th).
benefits from a favourable turn in executive perceptions.
Brazil improves from the 57th place to 51st rising from
In the overall ranking, Turkey moves from the 52 place nd
near the bottom of the ranking. To different degrees,
to 44th. The move originates mainly from improvements in Brazil’s performance in scientific concentration, regulatory
future readiness particularly in adaptive attitudes (e.g., rise framework, capital and business agility improves.
from 35th to 22nd in e-participation) and business agility (e.g., Specifically, business agility shows advancement in most
moves from 58th to 42nd in the private sector’s use of big data of its components including knowledge transfer between
and analytics). private sector and universities (59th to 54th) and in the agility
of companies (57th to 39th).
Estonia’s improves from the 29th spot to the 21st which
represents its highest position since the inception of the In the overall digital competitiveness ranking, China
digital competitiveness ranking. Estonia performs well in advances from the 22nd spot to the 16th. This improvement is
knowledge (from 30th to 23rd) and future readiness (from 30th driven by boost in talent (19th to 13th), scientific concentration
to 20th). The boost in the knowledge factor is largely the result (9th to 2nd) and adaptive attitudes (24th to 17th). In particular,
of an advancement in talent (from 37th to 31st) and training China advances in measures of scientific and technical
and education (from 10th to 3rd). Estonia’s performance in employment, high-tech patent grants, IT & media stock
future readiness improves in adaptive attitudes (from 26th to market capitalization, e-participation and e-government.
18th) and business agility (from 43rd to 26th).
Largest Delines
South Africa drops from the 48th spot to the 60th which performance in measures related to e-participation,
represents the largest decline in the overall ranking. To business’ response to opportunities and threats, limited use
different degrees, South Africa underperforms in all digital of big data and analytics by the private sector, e-government,
factors with the steepest decline in future readiness from and public and private sector ventures (whether they support
44th to 57th. At the sub-factor level, it also declines in all technological development).
but one with the talent (49th to 59th) and business agility
(from 40th to 58th) sub-factors displaying the largest drop. In Spain declines to 33rd (down from 28th) largely as a result
terms of talent, the decline is mainly due to limited access of a downturn on several measures of future readiness.
to foreign highly-skilled personnel and availability of digital/ These include e-participation, tablet and smartphone
technological skills. Business agility suffers, for example, possession, knowledge transfer and cyber security.
from an ineffective private sector response to opportunities Similarly, Russia drops to 43rd (from 38th) mainly from a dip
and threats, and its limited use of big data and analytics. in the future readiness sub-factor. This is particularly so in
terms of business agility (e.g., private sector’s management
Luxembourg slumps from the 21st place to the 28th in the of opportunities and threats) and IT integration (e.g.,
overall ranking. It sees a downturn in all digital factors with e-government and public-private partnerships).
the largest decline in future readiness (17th to 27th). The latter
decrease results from the deterioration in Luxembourg’s
Bottom 10
Mexico drops to the bottom 10 of the overall ranking Indonesia remains in 56th despite improving in the future
declining from the 49th spot to the 54th. The downturn comes readiness factor, particularly in e-participation (58th to 45th)
as measures of graduates in sciences, effectiveness of and internet retailing (58th to 50th). Such an improvement is
immigration laws, investment in telecommunications and counterbalanced by a drop in the technology factor in which
e-participation experience a decrease. the efficiency of the banking and financial services, the level
of investment in telecommunication and wireless broadband
Despite moving up from the 61st to the 55th spot, Peru (penetration rate, per 100 people) show a steep decline.
remains in the bottom of the overall ranking. Peru shows
a strong improvement in capital (45th to 37th) and business The Philippines slightly falls from 55th to 57th. The
agility (59th to 47th) but remains somewhat stagnant in, for decline reflects the weakening of the talent and training
example, talent (58th), scientific concentration (59th) and and education sub-factors. The deterioration of these sub-
technological framework (59th). In addition, Peru experiences factors is mainly driven by decreases in the availability of
a decline in adaptive attitudes (49th to 54th) mainly as a result internationally experienced senior managers, attracting
of a drop in e-participation. foreign highly-skilled personnel and employee training.
22 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Figure 5: Digital competitiveness ranking 2020 Bottom 10
Overall Knowledge Technology Future
Rank Readiness
54 Mexico 52 56 52
55 Peru 55 58 55
56 Indonesia 63 54 48
57 Philippines 62 53 54
58 Ukraine 38 59 61
59 Argentina 50 62 47
60 South Africa 60 55 57
61 Colombia 59 61 50
62 Mongolia 58 60 59
63 Venezuela 61 63 63
Ukraine improves, moving up two spots from 60th to Despite strong advancements in business agility,
58th, which is driven by gains in talent, particularly in the Colombia drops from 58th place to 61st. The decline
availability of digital/technological skills (40th to 27th), originates largely in a downturn in the technological
e-participation (53rd to 39th) and agility of companies (47th framework and adaptive attitudes sub-factors. In addition,
to 33rd). Colombia experiences stagnation in several other aspects
including talent, training and education, regulatory
Argentina remains in the 59th spot. It experiences some framework and capital.
improvements in the future readiness factor, especially in
adaptive attitudes (57th to 49th) and business agility (48th to Mongolia remains in the 62nd place and Venezuela in the
39th). However, Argentina declines in talent (51st to 56th), 63rd of the overall digital competitiveness ranking.
scientific concentration (50th to 55th), regulatory framework
(49th to 57th) and capital (51st to 62nd).
Concluding Remarks
The Digital technologies remain at the core of Furthermore, the flexibility and adaptability of not only
strengthening the competitiveness of an economy. In enterprises but of individuals sustain the digital progress
particular, the role of knowledge generation and talent of countries. This is particularly so in the current pandemic
development in combination with effective regulation and context in which flexibility and adaptability to upcoming
infrastructure, continue to drive digital competitiveness. digital technologies will enable societies to overcome the
crisis.
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 23
Appendices
Country / Country
Economy / Economy
2020 Change
2020 2019
Change 2019 Country / Country
Economy 2020
/ Economy Change
2020 2019
Change 2019
USA USA 1 ▬ (0)
1 ▬ (0) 1 1 Spain Spain 33 ▼ 33
(-5) ▼ (-5)28 28
SingaporeSingapore 2 ▬ (0)
2 ▬ (0) 2 2 Saudi Arabia
Saudi Arabia 34 ▲ 34
(+5) ▲ (+5) 39 39
Denmark Denmark 3 ▲ (+1)
3 ▲ (+1)4 4 Czech Republic
Czech Republic 35 ▲ 35
(+2) ▲ (+2) 37 37
Sweden Sweden 4 ▼ (-1)
4 ▼ (-1)3 3 Kazakhstan Kazakhstan 36 ▼ 36
(-1) ▼ (-1)35 35
Hong Kong SARKong SAR 5
Hong ▲ (+3)
5 ▲ (+3)8 8 Portugal Portugal 37 ▼ 37
(-3) ▼ (-3)34 34
Switzerland
Switzerland 6 ▼ (-1)
6 ▼ (-1)5 5 Latvia Latvia 38 ▼ 38
(-2) ▼ (-2)36 36
Netherlands
Netherlands 7 ▼ (-1)
7 ▼ (-1)6 6 Thailand Thailand 39 ▲ 39
(+1) ▲ (+1) 40 40
Korea Rep.Korea Rep. 8 ▲ (+2)
8 ▲ (+2)10 10 Cyprus Cyprus 40 ▲ 40
(+14) ▲ (+14)
54 54
Norway Norway 9 ▬ (0)
9 ▬ (0) 9 9 Chile Chile 41 ▲ 41
(+1) ▲ (+1) 42 42
Finland Finland 10 ▼ 10
(-3) ▼ (-3)7 7 Italy Italy 42 ▼ 42
(-1) ▼ (-1)41 41
Taiwan, China
Taiwan, China 11 ▲ 11
(+2) ▲ (+2)13 13 Russia Russia 43 ▼ 43
(-5) ▼ (-5)38 38
Canada Canada 12 ▼ 12
(-1) ▼ (-1)11 11 Turkey Turkey 44 ▲ 44
(+8) ▲ (+8) 52 52
United Kingdom
United Kingdom 13 ▲ 13
(+2) ▲ (+2)15 15 Bulgaria Bulgaria 45 ▬ 45
(0) ▬ (0) 45 45
UAE UAE 14 ▼ 14
(-2) ▼ (-2)12 12 Greece Greece 46 ▲ 46
(+7) ▲ (+7) 53 53
Australia Australia 15 ▼ 15
(-1) ▼ (-1)14 14 Hungary Hungary 47 ▼ 47
(-4) ▼ (-4)43 43
China China 16 ▲ 16
(+6) ▲ (+6)22 22 India India 48 ▼ 48
(-4) ▼ (-4)44 44
Austria Austria 17 ▲ 17
(+3) ▲ (+3)20 20 Romania Romania 49 ▼ 49
(-3) ▼ (-3)46 46
Germany Germany 18 ▼ 18
(-1) ▼ (-1)17 17 Slovak Republic
Slovak Republic 50 ▼ 50
(-3) ▼ (-3)47 47
Israel Israel 19 ▼ 19
(-3) ▼ (-3)16 16 Brazil Brazil 51 ▲ 51
(+6) ▲ (+6) 57 57
Ireland Ireland 20 ▼ 20
(-1) ▼ (-1)19 19 Croatia Croatia 52 ▼ 52
(-1) ▼ (-1)51 51
Estonia Estonia 21 ▲ 21
(+8) ▲ (+8)29 29 Jordan Jordan 53 ▼ 53
(-3) ▼ (-3)50 50
New Zealand
New Zealand 22 ▼ 22
(-4) ▼ (-4)18 18 Mexico Mexico 54 ▼ 54
(-5) ▼ (-5)49 49
Iceland Iceland 23 ▲ 23
(+4) ▲ (+4)27 27 Peru Peru 55 ▲ 55
(+6) ▲ (+6) 61 61
France France 24 ▬ 24
(0) ▬ (0) 24 24 Indonesia Indonesia 56 ▬ 56
(0) ▬ (0) 56 56
Belgium Belgium 25 ▬ 25
(0) ▬ (0) 25 25 PhilippinesPhilippines 57 ▼ 57
(-2) ▼ (-2)55 55
Malaysia Malaysia 26 ▬ 26
(0) ▬ (0) 26 26 Ukraine Ukraine 58 ▲ 58
(+2) ▲ (+2) 60 60
Japan Japan 27 ▼ 27
(-4) ▼ (-4)23 23 Argentina Argentina 59 ▬ 59
(0) ▬ (0) 59 59
LuxembourgLuxembourg 28 ▼ 28
(-7) ▼ (-7)21 21 South Africa
South Africa 60 ▼ 60
(-12) ▼ (-12)
48 48
Lithuania Lithuania 29 ▲ 29
(+1) ▲ (+1)30 30 Colombia Colombia 61 ▼ 61
(-3) ▼ (-3)58 58
Qatar Qatar 30 ▲ 30
(+1) ▲ (+1)31 31 Mongolia Mongolia 62 ▬ 62
(0) ▬ (0) 62 62
Slovenia Slovenia 31 ▲ 31
(+1) ▲ (+1)32 32 VenezuelaVenezuela 63 ▬ 63
(0) ▬ (0) 63 63
Poland Poland 32 ▲ 32
(+1) ▲ (+1)33 33
24 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Figure 7: Digital competitiveness ranking 2018, 2019 and 2020
1 63 Digital 2020
59 15
13 17
58 63 Digital 2019
59 25
14 1 14 51
15 20
44 60 25 45
12 1 63 Digital 2018
55
13 57
39 10 15 12
52 58 23 45
11 40 17 57 11 41
52 43
6 13 42 16
39 8
4
3
5
5
16
IMD WORLD 37
30
22
58
61
33 52
DIGITAL
28 3 59 51
60 31 44 40
48 54
31 49 54
50
32
34 COMPETITIVENESS 33
37
35
3
47 4
2 2
50
2
RANKING 4
25 29 21
34 39 42 7 7 10
38 40 26
43 24 24
47 18
46 17
49 28 53 18
31 53
30 32 11 46
34 36 8
46
37 5
33 56 21 43
32 55 60 48 27 47
6 62
57 61 44 23
19 20
55 9 9 12 56
61 41 48
18 51 22 19
9 6 27 24 45 16 56
29 35 14 38
22 62 41 20
49 23
7 26 21 50 19
62 30 36 10 35 42
54 27
26 28
29 38 8 36 53
Latvia
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 25
Figure 8: Composition of sub-regions and regions
Austria Italy
Belgium Luxembourg
Cyprus Netherlands
Denmark Norway
Finland Portugal
Western Europe
France Spain
Germany Sweden
Greece Switzerland
Iceland United Kingdom
Ireland Europe,
Bulgaria Latvia Middle East &
Czech Republic Poland Africa
Estonia Romania
Eastern Europe
Croatia Slovenia
Hungary Slovak Republic
Lithuania Ukraine
Israel South Africa
Western Asia & Jordan Turkey
Africa Qatar UAE
Saudi Arabia
Ex-CIS & Kazakhstan Russia
Central Asia Mongolia
China Mainland Korea Rep.
Eastern Asia Hong Kong SAR Taiwan
Japan Asia &
Australia New Zealand Pacific
Southern Asia & India Philippines
The Pacific Indonesia Singapore
Malaysia Thailand
Canada USA
North America
Mexico
Argentina Colombia The Americas
South America Brazil Peru
Chile Venezuela
26 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
IMD WORLD DIGITAL
COMPETITIVENESS
RANKING 2020
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 27
T h e 2 0 2 0 I M D Wo r l d D i g i t a l
DIGITAL COMPETITIVENESS RANKING (Ranks 1 - 30)
0 10 20 30 40 50 60 70 80 90 100
28 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Competitiveness Ranking
DIGITAL COMPETITIVENESS RANKING (Ranks 31 - 63)
0 10 20 30 40 50 60 70 80 90 100
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 29
Methodology in a Nutshell
1. The IMD World Digital Competitiveness (WDC) ranking analyzes and ranks the extent to which countries adopt
and explore digital technologies leading to transformation in government practices, business models and society
in general.
2. As in the case of the IMD World Competitiveness ranking, we assume that digital transformation takes place
primarily at enterprise level (whether private or state-owned) but it also occurs at the government and society
levels.
3. Based on our research, the methodology of the WDC ranking defines digital competitiveness into three main
factors:
- Knowledge
- Technology
- Future readiness
4. In turn, each of these factors is divided into 3 sub-factors which highlight every facet of the areas analyzed.
Altogether, the WDC features 9 such sub-factors.
5. These 9 sub-factors comprise 52 criteria, although each sub-factor does not necessarily have the same number
of criteria (for example, it takes more criteria to assess Training and Education than to evaluate IT integration).
6. Each sub-factor, independently of the number of criteria it contains, has the same weight in the overall
consolidation of results, that is approximately 11.1% (100 ÷ 9 ~ 11.1).
7. Criteria can be hard data, which analyze digital competitiveness as it can be measured (e.g. Internet bandwidth
speed) or soft data, which analyze competitiveness as it can be perceived (e.g. Agility of companies). Hard
criteria represent a weight of 2/3 in the overall ranking whereas the survey data represent a weight of 1/3.
8. The 52 criteria include 19 new indicators which are only used in the assessment of the WDC ranking. The rest of
the indicators are shared with the IMD World Competitiveness Ranking.
9. In addition, two criteria are for background information only, which means that they are not used in calculating
the overall competitiveness ranking (i.e., Population and GDP).
10. Finally, aggregating the results of the 9 sub-factors makes the total consolidation, which leads to the overall
ranking of the WDC.
30 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
W h a t i s t h e I M D Wo r l d D i g i t a l
Competitiveness ranking?
Digital Competitiveness Factors and Sub-factors
FA C T O R S
32 Criteria 20 Criteria
52 Criteria
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 31
T h e 2 0 2 0 I M D Wo r l d D i g i t a l
Competitiveness Rankings :
S e le c t e d B re a k d o w n s
Populations greater than 20 million
Populations greater than 20 million
0 10 20 30 40 50 60 70 80 90 100
100.000 USA 1
92.252 Korea Rep. 2
90.772 Taiwan, China 3
90.482 Canada 4
86.314 United Kingdom 5
85.472 Australia 6
84.105 China 7
81.062 Germany 8
76.983 France 9
75.985 Malaysia 10
75.099 Japan 11
69.233 Poland 12
68.985 Spain 13
67.910 Saudi Arabia 14
64.265 Thailand 15
60.911 Italy 16
59.950 Russia 17
59.823 Turkey 18
54.836 India 19
52.095 Brazil 20
51.509 Mexico 21
50.120 Peru 22
50.075 Indonesia 23
50.031 Philippines 24
48.807 Ukraine 25
48.784 Argentina 26
48.353 South Africa 27
46.450 Colombia 28
23.991 Venezuela 29
32 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Populations less than 20 million
Populations less than 20 million
0 10 20 30 40 50 60 70 80 90 100
98.052 Singapore 1
96.013 Denmark 2
95.146 Sweden 3
94.451 Hong Kong SAR 4
93.693 Switzerland 5
92.567 Netherlands 6
92.170 Norway 7
91.130 Finland 8
85.970 UAE 9
83.127 Austria 10
80.723 Israel 11
79.232 Ireland 12
78.030 Estonia 13
77.690 New Zealand 14
77.091 Iceland 15
76.977 Belgium 16
73.269 Luxembourg 17
72.932 Lithuania 18
71.619 Qatar 19
69.475 Slovenia 20
67.459 Czech Republic 21
66.524 Kazakhstan 22
66.511 Portugal 23
65.502 Latvia 24
61.664 Cyprus 25
61.518 Chile 26
56.295 Bulgaria 27
56.209 Greece 28
55.914 Hungary 29
53.668 Romania 30
53.261 Slovak Republic 31
52.045 Croatia 32
51.844 Jordan 33
43.681 Mongolia 34
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 33
GDP per capita greater than $20,000
GDP per capita greater than $20,000
0 10 20 30 40 50 60 70 80 90 100
100.000 USA 1
98.052 Singapore 2
96.013 Denmark 3
95.146 Sweden 4
94.451 Hong Kong SAR 5
93.693 Switzerland 6
92.567 Netherlands 7
92.252 Korea Rep. 8
92.170 Norway 9
91.130 Finland 10
90.772 Taiwan, China 11
90.482 Canada 12
86.314 United Kingdom 13
85.970 UAE 14
85.472 Australia 15
83.127 Austria 16
81.062 Germany 17
80.723 Israel 18
79.232 Ireland 19
78.030 Estonia 20
77.690 New Zealand 21
77.091 Iceland 22
76.983 France 23
76.977 Belgium 24
75.099 Japan 25
73.269 Luxembourg 26
71.619 Qatar 27
69.475 Slovenia 28
68.985 Spain 29
67.910 Saudi Arabia 30
67.459 Czech Republic 31
66.511 Portugal 32
61.664 Cyprus 33
60.911 Italy 34
34 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
GDP per capita less than $20,000
GDP per capita less than $20,000
0 10 20 30 40 50 60 70 80 90 100
84.105 China 1
75.985 Malaysia 2
72.932 Lithuania 3
69.233 Poland 4
66.524 Kazakhstan 5
65.502 Latvia 6
64.265 Thailand 7
61.518 Chile 8
59.950 Russia 9
59.823 Turkey 10
56.295 Bulgaria 11
56.209 Greece 12
55.914 Hungary 13
54.836 India 14
53.668 Romania 15
53.261 Slovak Republic 16
52.095 Brazil 17
52.045 Croatia 18
51.844 Jordan 19
51.509 Mexico 20
50.120 Peru 21
50.075 Indonesia 22
50.031 Philippines 23
48.807 Ukraine 24
48.784 Argentina 25
48.353 South Africa 26
46.450 Colombia 27
43.681 Mongolia 28
23.991 Venezuela 29
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 35
Europe - Middle East - Africa
Europe - Middle East - Africa
0 10 20 30 40 50 60 70 80 90 100
96.013 Denmark 1
95.146 Sweden 2
93.693 Switzerland 3
92.567 Netherlands 4
92.170 Norway 5
91.130 Finland 6
86.314 United Kingdom 7
85.970 UAE 8
83.127 Austria 9
81.062 Germany 10
80.723 Israel 11
79.232 Ireland 12
78.030 Estonia 13
77.091 Iceland 14
76.983 France 15
76.977 Belgium 16
73.269 Luxembourg 17
72.932 Lithuania 18
71.619 Qatar 19
69.475 Slovenia 20
69.233 Poland 21
68.985 Spain 22
67.910 Saudi Arabia 23
67.459 Czech Republic 24
66.524 Kazakhstan 25
66.511 Portugal 26
65.502 Latvia 27
61.664 Cyprus 28
60.911 Italy 29
59.950 Russia 30
59.823 Turkey 31
56.295 Bulgaria 32
56.209 Greece 33
55.914 Hungary 34
53.668 Romania 35
53.261 Slovak Republic 36
52.045 Croatia 37
51.844 Jordan 38
48.807 Ukraine 39
48.353 South Africa 40
36 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Asia - Pacific
Asia - Pacific
0 10 20 30 40 50 60 70 80 90 100
98.052 Singapore 1
94.451 Hong Kong SAR 2
92.252 Korea Rep. 3
90.772 Taiwan, China 4
85.472 Australia 5
84.105 China 6
77.690 New Zealand 7
75.985 Malaysia 8
75.099 Japan 9
64.265 Thailand 10
54.836 India 11
50.075 Indonesia 12
50.031 Philippines 13
43.681 Mongolia 14
The Americas
The Americas
0 10 20 30 40 50 60 70 80 90 100
100.000 USA 1
90.482 Canada 2
61.518 Chile 3
52.095 Brazil 4
51.509 Mexico 5
50.120 Peru 6
48.784 Argentina 7
46.450 Colombia 8
23.991 Venezuela 9
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 37
Knowledge
KNOWLEDGE
Know-how necessary to discover, understand and build new technologies
0 10 20 30 40 50 60 70 80 90 100
97.922 (1) USA 1
92.031 (3) Singapore 2
89.770 (2) Switzerland 3
89.199 (4) Sweden 4
88.825 (5) Canada 5
86.145 (6) Denmark 6
85.380 (7) Hong Kong SAR 7
85.105 (18) China 8
84.485 (8) Israel 9
82.499 (11) Korea Rep. 10
81.821 (10) Austria 11
81.028 (12) Germany 12
81.012 (14) United Kingdom 13
80.839 (13) Netherlands 14
80.438 (9) Finland 15
78.196 (16) Norway 16
77.848 (15) Australia 17
76.335 (17) Taiwan, China 18
73.636 (19) Malaysia 19
71.021 (20) France 20
70.902 (23) Belgium 21
70.092 (25) Japan 22
69.565 (30) Estonia 23
68.812 (24) Ireland 24
68.773 (26) Lithuania 25
67.891 (22) Russia 26
66.615 (29) Iceland 27
66.603 (21) New Zealand 28
66.239 (27) Slovenia 29
66.083 (33) Poland 30
66.003 (35) UAE 31
65.852 (28) Spain 32
64.937 (31) Portugal 33
62.942 (32) Kazakhstan 34
62.641 (34) Luxembourg 35
62.488 (36) Latvia 36
60.941 (37) Czech Republic 37
58.381 (40) Ukraine 38
56.231 (38) India 39
55.703 (55) Cyprus 40
55.374 (42) Croatia 41
54.920 (41) Italy 42
54.193 (43) Thailand 43
53.634 (44) Hungary 44
53.559 (45) Qatar 45
50.787 (39) Saudi Arabia 46
50.023 (46) Bulgaria 47
49.780 (53) Greece 48
49.501 (50) Chile 49
49.097 (58) Argentina 50
49.093 (48) Slovak Republic 51
48.874 (52) Mexico 52
48.839 (47) Romania 53
48.636 (49) Jordan 54
46.924 (61) Peru 55
46.294 (60) Turkey 56
44.349 (59) Brazil 57
44.127 (62) Mongolia 58
43.754 (57) Colombia 59
43.055 (54) South Africa 60
42.757 (63) Venezuela 61
42.557 (51) Philippines 62
41.260 (56) Indonesia 63
38 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Technology
TECHNOLOGY
Overall context that enables the development of digital technologies
0 10 20 30 40 50 60 70 80 90 100
99.504 (1) Singapore 1
94.603 (4) Hong Kong SAR 2
89.874 (3) Norway 3
89.038 (2) UAE 4
88.675 (9) Taiwan, China 5
88.348 (7) Sweden 6
87.927 (5) USA 7
87.618 (6) Netherlands 8
86.394 (11) Denmark 9
86.270 (8) Finland 10
82.734 (10) Switzerland 11
82.634 (17) Korea Rep. 12
82.050 (13) Canada 13
81.766 (14) Australia 14
80.046 (16) France 15
76.803 (18) United Kingdom 16
76.123 (12) Luxembourg 17
75.946 (15) New Zealand 18
75.034 (21) Belgium 19
74.771 (19) Malaysia 20
74.461 (20) Iceland 21
73.168 (27) Thailand 22
72.565 (22) Estonia 23
72.011 (40) Saudi Arabia 24
71.890 (33) Qatar 25
71.773 (24) Japan 26
71.706 (26) China 27
70.113 (32) Austria 28
69.800 (25) Lithuania 29
68.134 (28) Ireland 30
67.851 (31) Germany 31
67.506 (30) Israel 32
66.800 (29) Spain 33
66.191 (23) Latvia 34
65.610 (35) Slovenia 35
64.740 (34) Czech Republic 36
63.190 (37) Poland 37
62.861 (38) Portugal 38
62.334 (36) Hungary 39
60.318 (41) Chile 40
57.292 (39) Kazakhstan 41
54.402 (48) Turkey 42
53.990 (54) Greece 43
52.234 (53) Jordan 44
51.906 (42) Bulgaria 45
51.828 (46) Italy 46
51.653 (43) Russia 47
50.593 (45) Romania 48
50.344 (50) Croatia 49
49.982 (49) India 50
49.896 (44) Slovak Republic 51
48.576 (59) Cyprus 52
47.250 (55) Philippines 53
46.772 (47) Indonesia 54
46.216 (51) South Africa 55
45.179 (52) Mexico 56
44.818 (57) Brazil 57
44.739 (58) Peru 58
37.215 (61) Ukraine 59
34.397 (62) Mongolia 60
34.083 (60) Colombia 61
33.072 (56) Argentina 62
0.00 (63) Venezuela 63
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 39
Future Readiness
FUTURE READINESS
Level of country preparedness to exploit digital transformation
0 10 20 30 40 50 60 70 80 90 100
100.000 (2) Denmark 1
98.652 (1) USA 2
96.124 (4) Korea Rep. 3
93.745 (3) Netherlands 4
93.075 (10) Switzerland 5
92.943 (8) Norway 6
92.393 (6) Sweden 7
91.808 (12) Taiwan, China 8
91.184 (7) Finland 9
87.872 (15) Hong Kong SAR 10
87.371 (9) UAE 11
87.123 (11) Singapore 12
85.630 (13) United Kingdom 13
85.252 (5) Ireland 14
85.073 (18) Canada 15
81.948 (23) Austria 16
81.302 (14) Australia 17
80.004 (21) China 18
78.809 (16) Germany 19
76.461 (30) Estonia 20
75.023 (20) New Zealand 21
74.700 (26) Iceland 22
74.679 (19) Israel 23
73.910 (22) Qatar 24
69.495 (25) Belgium 25
67.932 (24) Japan 26
65.545 (17) Luxembourg 27
65.432 (38) Saudi Arabia 28
65.216 (40) Cyprus 29
64.725 (32) Lithuania 30
64.384 (29) France 31
64.048 (28) Malaysia 32
63.839 (35) Kazakhstan 33
63.274 (41) Turkey 34
62.927 (33) Poland 35
61.197 (39) Czech Republic 36
61.078 (36) Slovenia 37
60.486 (31) Italy 38
59.236 (37) Chile 39
58.805 (27) Spain 40
56.238 (34) Portugal 41
52.328 (45) Latvia 42
51.618 (43) Brazil 43
51.458 (48) Bulgaria 44
49.936 (50) Thailand 45
49.357 (53) Greece 46
48.685 (56) Argentina 47
46.695 (58) Indonesia 48
46.074 (51) Romania 49
46.015 (55) Colombia 50
45.295 (47) Slovak Republic 51
44.976 (49) Mexico 52
44.807 (42) Russia 53
44.789 (54) Philippines 54
43.198 (59) Peru 55
42.797 (46) India 56
40.289 (44) South Africa 57
39.164 (52) Jordan 58
37.020 (61) Mongolia 59
36.275 (57) Hungary 60
35.325 (62) Ukraine 61
34.917 (60) Croatia 62
13.717 (63) Venezuela 63
40 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 41
Factor Rankings - 5 years overview
OVERALL Knowledge
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
Argentina 55 57 55 59 59 53 56 58 58 50
Australia 14 15 13 14 15 16 18 15 15 17
Austria 19 16 15 20 17 12 12 13 10 11
Belgium 18 22 23 25 25 20 22 25 23 21
Brazil 54 55 57 57 51 54 55 62 59 57
Bulgaria 47 45 43 45 45 38 41 41 46 47
Canada 5 9 8 11 12 7 3 3 5 5
Chile 37 40 37 42 41 51 52 47 50 49
China 35 31 30 22 16 24 23 30 18 8
Colombia 56 58 59 58 61 56 57 57 57 59
Croatia 44 48 44 51 52 45 50 43 42 41
Cyprus - 53 54 54 40 - 46 55 55 40
Czech Republic 32 32 33 37 35 34 36 38 37 37
Denmark 8 5 4 4 3 8 8 8 6 6
Estonia 27 26 25 29 21 30 28 29 30 23
Finland 6 4 7 7 10 9 9 9 9 15
France 22 25 26 24 24 21 19 20 20 20
Germany 15 17 18 17 18 10 13 14 12 12
Greece 45 50 53 53 46 46 51 51 53 48
Hong Kong SAR 11 7 11 8 5 6 6 5 7 7
Hungary 42 44 46 43 47 43 48 48 44 44
Iceland 26 23 21 27 23 32 30 28 29 27
India 53 51 48 44 48 39 37 46 38 39
Indonesia 60 59 62 56 56 60 58 61 56 63
Ireland 20 21 20 19 20 25 25 22 24 24
Israel 13 13 12 16 19 5 7 2 8 9
Italy 34 39 41 41 42 40 42 42 41 42
Japan 23 27 22 23 27 23 29 18 25 22
Jordan 48 56 45 50 53 59 61 56 49 54
Kazakhstan 43 38 38 35 36 47 40 35 32 34
Korea Rep. 17 19 14 10 8 15 14 11 11 10
Latvia 33 35 35 36 38 33 34 34 36 36
Lithuania 29 29 29 30 29 18 21 23 26 25
Luxembourg 21 20 24 21 28 29 27 32 34 35
Malaysia 24 24 27 26 26 22 17 17 19 19
Mexico 52 49 51 49 54 52 54 54 52 52
Mongolia 57 61 61 62 62 55 59 53 62 58
Netherlands 4 6 9 6 7 13 11 12 13 14
New Zealand 10 14 19 18 22 14 20 21 21 28
Norway 9 10 6 9 9 17 15 16 16 16
Peru 58 62 60 61 55 61 62 60 61 55
Philippines 46 46 56 55 57 50 53 50 51 62
Poland 38 37 36 33 32 27 32 33 33 30
Portugal 31 33 32 34 37 31 31 27 31 33
Qatar 28 28 28 31 30 37 35 37 45 45
Romania 49 54 47 46 49 48 47 45 47 53
Russia 40 42 40 38 43 28 24 24 22 26
Saudi Arabia - 36 42 39 34 - 39 40 39 46
Singapore 1 1 2 2 2 1 1 1 3 2
Slovak Republic 41 43 50 47 50 41 43 49 48 51
Slovenia 36 34 34 32 31 26 26 26 27 29
South Africa 51 47 49 48 60 49 49 52 54 60
Spain 30 30 31 28 33 36 33 31 28 32
Sweden 3 2 3 3 4 2 2 7 4 4
Switzerland 7 8 5 5 6 3 4 6 2 3
Taiwan, China 16 12 16 13 11 19 16 19 17 18
Thailand 39 41 39 40 39 42 44 44 43 43
Turkey 50 52 52 52 44 58 60 59 60 56
UAE 25 18 17 12 14 35 38 36 35 31
Ukraine 59 60 58 60 58 44 45 39 40 38
United Kingdom 12 11 10 15 13 11 10 10 14 13
USA 2 3 1 1 1 4 5 4 1 1
Venezuela 61 63 63 63 63 57 63 63 63 61
42 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
Technology Future readiness
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
56 58 54 56 62 46 49 45 56 47 Argentina
15 15 14 14 14 7 14 11 14 17 Australia
28 28 26 32 28 19 15 14 23 16 Austria
21 24 24 21 19 16 22 23 25 25 Belgium
54 55 55 57 57 49 44 47 43 43 Brazil
38 42 42 42 45 58 57 55 48 44 Bulgaria
14 13 12 13 13 3 8 9 18 15 Canada
34 34 35 41 40 32 33 31 37 39 Chile
39 36 34 26 27 38 34 28 21 18 China
59 60 60 60 61 44 53 56 55 50 Colombia
43 47 49 50 49 50 56 54 60 62 Croatia
- 54 56 59 52 - 54 44 40 29 Cyprus
26 26 31 34 36 34 37 34 39 36 Czech Republic
12 10 10 11 9 6 1 1 2 1 Denmark
17 19 20 22 23 26 26 26 30 20 Estonia
7 4 4 8 10 5 4 8 7 9 Finland
23 22 19 16 15 20 28 27 29 31 France
25 21 21 31 31 14 18 20 16 19 Germany
52 52 51 54 43 36 47 46 53 46 Greece
2 3 6 4 2 27 17 24 15 10 Hong Kong SAR
37 38 40 36 39 45 55 58 57 60 Hungary
22 20 18 20 21 18 21 19 26 22 Iceland
57 59 53 49 50 54 51 48 46 56 India
58 56 59 47 54 60 62 62 58 48 Indonesia
27 25 29 28 30 12 10 13 5 14 Ireland
24 27 25 30 32 9 11 7 19 23 Israel
44 45 41 46 46 29 30 36 31 38 Italy
19 23 23 24 26 23 25 25 24 26 Japan
45 50 48 53 44 37 48 41 52 58 Jordan
42 35 39 39 41 41 38 40 35 33 Kazakhstan
13 17 17 17 12 25 24 17 4 3 Korea Rep.
33 32 32 23 34 39 41 39 45 42 Latvia
29 29 30 25 29 33 31 33 32 30 Lithuania
11 12 15 12 17 24 23 21 17 27 Luxembourg
16 18 22 19 20 28 27 29 28 32 Malaysia
49 48 46 52 56 56 50 50 49 52 Mexico
55 61 62 62 60 52 60 59 61 59 Mongolia
10 9 8 6 8 2 3 4 3 4 Netherlands
6 11 16 15 18 15 20 18 20 21 New Zealand
3 2 2 3 3 13 12 6 8 6 Norway
53 57 57 58 58 55 58 60 59 55 Peru
50 51 58 55 53 40 43 52 54 54 Philippines
36 39 37 37 37 51 39 37 33 35 Poland
35 37 36 38 38 31 35 32 34 41 Portugal
31 31 27 33 25 21 19 16 22 24 Qatar
46 46 44 45 48 57 59 57 51 49 Romania
47 44 43 43 47 53 52 51 42 53 Russia
- 41 50 40 24 - 32 38 38 28 Saudi Arabia
1 1 1 1 1 4 6 15 11 12 Singapore
41 43 47 44 51 43 46 53 47 51 Slovak Republic
40 40 38 35 35 35 36 35 36 37 Slovenia
51 53 52 51 55 47 42 43 44 57 South Africa
32 33 33 29 33 30 29 30 27 40 Spain
4 5 5 7 6 8 5 5 6 7 Sweden
9 8 9 10 11 10 13 10 10 5 Switzerland
8 7 11 9 5 22 16 22 12 8 Taiwan, China
30 30 28 27 22 48 45 49 50 45 Thailand
48 49 45 48 42 42 40 42 41 34 Turkey
20 14 7 2 4 17 7 12 9 11 UAE
60 62 61 61 59 61 61 61 62 61 Ukraine
18 16 13 18 16 11 9 3 13 13 United Kingdom
5 6 3 5 7 1 2 2 1 2 USA
61 63 63 63 63 59 63 63 63 63 Venezuela
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 43
Sub-factor Rankings
Technological framework
Scientific concentration
Regulatory framework
Training & education
Adaptive attitudes
Business agility
IT integration
Capital
Talent
Argentina 56 43 55 57 62 56 49 39 52 Argentina
Australia 6 28 19 6 13 20 5 43 12 Australia
Austria 12 12 14 24 30 33 21 21 9 Austria
Belgium 20 31 21 19 21 29 24 35 26 Belgium
Brazil 62 61 27 52 58 50 39 41 48 Brazil
Bulgaria 48 50 42 55 48 39 41 40 47 Bulgaria
Canada 8 6 7 12 3 26 16 16 13 Canada
Chile 37 49 58 33 40 44 22 54 40 Chile
China 13 40 2 18 31 32 17 4 35 China
Colombia 54 48 57 60 56 61 60 38 49 Colombia
Croatia 61 26 32 59 43 40 46 63 59 Croatia
Cyprus 57 30 35 47 52 52 28 42 29 Cyprus
Czech Republic 26 46 31 45 27 28 34 27 36 Czech Republic
Denmark 4 9 15 4 23 6 2 5 1 Denmark
Estonia 31 3 47 30 29 17 18 26 22 Estonia
Finland 11 20 12 13 6 10 10 22 2 Finland
France 25 36 13 9 20 19 36 36 21 France
Germany 22 17 5 28 16 45 23 15 20 Germany
Greece 50 56 36 41 49 46 44 55 45 Greece
Hong Kong SAR 7 5 17 7 12 2 4 14 19 Hong Kong SAR
Hungary 44 45 44 39 46 24 62 59 41 Hungary
Iceland 33 15 46 15 35 16 25 19 27 Iceland
India 41 51 29 53 7 62 55 52 55 India
Indonesia 43 63 51 51 41 55 58 24 60 Indonesia
Ireland 19 35 25 14 45 30 12 9 25 Ireland
Israel 28 1 3 32 26 36 26 29 14 Israel
Italy 42 58 22 48 54 43 42 23 39 Italy
Japan 46 18 11 44 33 5 19 56 23 Japan
Jordan 40 33 63 42 38 53 61 37 57 Jordan
Kazakhstan 49 4 54 23 55 48 33 13 46 Kazakhstan
Korea Rep. 21 11 4 26 25 3 1 3 15 Korea Rep.
Latvia 27 27 49 37 50 13 51 45 37 Latvia
Lithuania 23 16 40 27 42 18 47 18 32 Lithuania
Luxembourg 39 23 41 8 15 35 48 34 16 Luxembourg
Malaysia 30 8 26 35 18 15 30 30 33 Malaysia
Mexico 45 57 43 50 53 54 52 50 53 Mexico
Mongolia 60 41 61 58 60 60 40 61 61 Mongolia
Netherlands 3 29 16 11 2 12 6 7 5 Netherlands
New Zealand 17 37 34 21 24 21 13 46 18 New Zealand
Norway 16 10 23 2 9 9 7 8 6 Norway
Peru 58 39 59 49 37 59 54 47 58 Peru
Philippines 55 59 56 62 39 49 57 32 56 Philippines
Poland 29 32 28 46 36 23 29 33 38 Poland
Portugal 24 38 30 20 44 42 31 57 34 Portugal
Qatar 15 53 60 29 19 31 27 17 28 Qatar
Romania 51 54 39 43 61 37 45 53 54 Romania
Russia 47 13 24 40 57 41 43 60 51 Russia
Saudi Arabia 34 34 62 25 5 47 37 28 24 Saudi Arabia
Singapore 1 7 10 1 11 1 20 11 3 Singapore
Slovak Republic 53 52 38 61 47 38 50 62 44 Slovak Republic
Slovenia 35 22 33 38 28 34 38 31 31 Slovenia
South Africa 59 60 53 56 32 57 59 58 50 South Africa
Spain 32 42 20 36 34 27 35 48 30 Spain
Sweden 9 2 6 5 4 11 8 10 4 Sweden
Switzerland 2 14 9 10 14 14 9 6 7 Switzerland
Taiwan, China 18 21 18 16 8 4 14 1 17 Taiwan, China
Thailand 36 55 37 31 17 25 53 44 43 Thailand
Turkey 38 62 45 34 51 51 32 20 42 Turkey
UAE 5 44 52 3 10 8 15 12 8 UAE
Ukraine 52 19 50 54 59 58 56 51 62 Ukraine
United Kingdom 10 25 8 17 22 22 11 25 11 United Kingdom
USA 14 24 1 22 1 7 3 2 10 USA
Venezuela 63 47 48 63 63 63 63 49 63 Venezuela
44 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
DIGITAL
COMPETITIVENESS
COUNTRY PROFILES
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 45
DIGITAL TRENDS - OVERALL
ARGENTINA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 250 2 56 43 55
11 4 4 2 2
59 62 57 62 56
47 49 39 52
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 55 57 55 59 59
Knowledge 53 56 58 58 50
Technology 56 58 54 56 62
Future readiness 46 49 45 56 47
Digital 55 55
Competitiveness 57
56 59 59
58
N.B. This graph provides only a 62
comparison of the country’s 61
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
23 22
5 24
6 6 7 7 26 26
46 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 47
DIGITAL TRENDS - OVERALL
AUSTRALIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 17 2 6 28 19
11 4 4 2 2
15 14 6 13 20
17 5 43 12
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 14 15 13 14 15
Knowledge 16 18 15 15 17
Technology 15 15 14 14 14
Future readiness 7 14 11 14 17
Digital
Competitiveness 13
14 15 14 15
19
N.B. This graph provides only a 17 21 18 18
comparison of the country’s
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
3 4 5 4 5
4 6
5 5 5
48 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 49
DIGITAL TRENDS - OVERALL
AUSTRIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 211 2 12 12 14
11 4 4 2 2
17 28 24 30 33
16 21 21 9
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 19 16 15 20 17
Knowledge 12 12 13 10 11
Technology 28 28 26 32 28
Future readiness 19 15 14 23 16
Digital
16
Competitiveness 15 19
16 17
19 20
24 18
N.B. This graph provides only a 25
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
11 9 9 9 11 10 10
12 12 13
50 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 51
DIGITAL TRENDS - OVERALL
BELGIUM
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 21 2 20 31 21
11 4 4 2 2
25 19 19 21 29
25 24 35 26
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 18 22 23 25 25
Knowledge 20 22 25 23 21
Technology 21 24 24 21 19
Future readiness 16 22 23 25 25
Digital
Competitiveness
18
22 23
N.B. This graph provides only a 25 25
comparison of the country’s 22 23
performance in the two rankings. 26 27
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
10 11
14 14 15 16 15 15 15 16
52 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 53
DIGITAL TRENDS - OVERALL
BRAZIL
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 257 2 62 61 27
11 4 4 2 2
51 57 52 58 50
43 39 41 48
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 54 55 57 57 51
Knowledge 54 55 62 59 57
Technology 54 55 55 57 57
Future readiness 49 44 47 43 43
Digital 51
Competitiveness 54
55
56
57 57 57
N.B. This graph provides only a
60
comparison of the country’s 61 59
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
5 5 5 4 20
6 22 23 24 24
54 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 55
DIGITAL TRENDS - OVERALL
BULGARIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 247 2 48 50 42
11 4 4 2 2
45 45 55 48 39
44 41 40 47
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 47 45 43 45 45
Knowledge 38 41 41 46 47
Technology 38 42 42 42 45
Future readiness 58 57 55 48 44
Digital 43
Competitiveness 45 45 45
47
55 48 48 48
N.B. This graph provides only a 49
50
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
30 26 27 27
31 28
32 32 30
33
56 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 57
DIGITAL TRENDS - OVERALL
CANADA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 5 2 8 6 7
11 4 4 2 2
12 13 12 3 26
15 16 16 13
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 5 9 8 11 12
Knowledge 7 3 3 5 5
Technology 14 13 12 13 13
Future readiness 3 8 9 18 15
Digital 5
Competitiveness
8 8
9
10
N.B. This graph provides only a 11
12 10 12
comparison of the country’s
performance in the two rankings. 13
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
2 2 2
3
2 2 2 2 2 4
58 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 59
DIGITAL TRENDS - OVERALL
CHILE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 49 2 37 49 58
11 4 4 2 2
41 40 33 40 44
39 22 54 40
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 37 40 37 42 41
Knowledge 51 52 47 50 49
Technology 34 34 35 41 40
Future readiness 32 33 31 37 39
35
Digital 36
35
Competitiveness 37 37
38
40
N.B. This graph provides only a 41
42
comparison of the country’s
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
24 24
25 25
3 3 3 3 3 26
60 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 61
DIGITAL TRENDS - OVERALL
CHINA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 8 2 13 40 2
11 4 4 2 2
16 27 18 31 32
18 17 4 35
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 35 31 30 22 16
Knowledge 24 23 30 18 8
Technology 39 36 34 26 27
Future readiness 38 34 28 21 18
Digital 13 14
18 16
Competitiveness
22
25 20
31 30
N.B. This graph provides only a
comparison of the country’s
35
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
6 8 7
7 12 11
9 9 9 13
62 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 63
DIGITAL TRENDS - OVERALL
COLOMBIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 259 2 54 48 57
11 4 4 2 2
61 61 60 56 61
50 60 38 49
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 56 58 59 58 61
Knowledge 56 57 57 57 59
Technology 59 60 60 60 61
Future readiness 44 53 56 55 50
Digital 51
52
Competitiveness 54 54
56 58
58 58
N.B. This graph provides only a 59
comparison of the country’s 61
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
24 25 25
7 7 7 6 26
8 28
64 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 65
DIGITAL TRENDS - OVERALL
CROATIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 241 2 61 26 32
11 4 4 2 2
52 49 59 43 40
62 46 63 59
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 44 48 44 51 52
Knowledge 45 50 43 42 41
Technology 43 47 49 50 49
Future readiness 50 56 54 60 62
Digital
Competitiveness
44 48 44
51 52
N.B. This graph provides only a 58 61
comparison of the country’s
performance in the two rankings. 59 60 60
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
31 31 28 27
34 36 29 31
37 32
66 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 67
DIGITAL TRENDS - OVERALL
CYPRUS
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 402 2 57 30 35
11 4 4 2 2
40 52 47 52 52
29 28 42 29
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 53 54 54 40
Knowledge 46 55 55 40
Technology 54 56 59 52
Future readiness 54 44 40 29
Digital
Competitiveness 30
37 40
41 41
N.B. This graph provides only a
comparison of the country’s 53 54 54
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
28
37 39 39 25
31 33 33
68 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 69
DIGITAL TRENDS - OVERALL
CZECH REPUBLIC
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 37 2 26 46 31
11 4 4 2 2
35 36 45 27 28
36 34 27 36
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 32 32 33 37 35
Knowledge 34 36 38 37 37
Technology 26 26 31 34 36
Future readiness 34 37 34 39 36
Digital
Competitiveness 27 28 29
33 33
N.B. This graph provides only a 32 32 33
comparison of the country’s 37 35
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
21 20 21 21
22 21 22 24
26 24
70 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 71
DIGITAL TRENDS - OVERALL
DENMARK
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 6 2 4 9 15
11 4 4 2 2
3 9 4 23 6
1 2 5 1
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 8 5 4 4 3
Knowledge 8 8 8 6 6
Technology 12 10 10 11 9
Future readiness 6 1 1 2 1
Digital 3
4 4
Competitiveness 5
6 6
7
N.B. This graph provides only a 8 8
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
1 3 3 2
2 2 4
3 6
5
72 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 73
DIGITAL TRENDS - OVERALL
ESTONIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 23 2 31 3 47
11 4 4 2 2
21 23 30 29 17
20 18 26 22
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 27 26 25 29 21
Knowledge 30 28 29 30 23
Technology 17 19 20 22 23
Future readiness 26 26 26 30 20
Digital
Competitiveness 21
27 26 25
29 28
N.B. This graph provides only a
comparison of the country’s 31 30 31
performance in the two rankings. 35
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
13 13
17 17 16 18 17 17 17 17
74 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 75
DIGITAL TRENDS - OVERALL
FINLAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 15 2 11 20 12
11 4 4 2 2
10 10 13 6 10
9 10 22 2
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 6 4 7 7 10
Knowledge 9 9 9 9 15
Technology 7 4 4 8 10
Future readiness 5 4 8 7 9
4
6 7 7
Digital
10
Competitiveness
15 16 15
13
N.B. This graph provides only a 20
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
3 2 3
5 5 4
6 6 6
8
76 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 77
DIGITAL TRENDS - OVERALL
FRANCE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 220 2 25 36 13
11 4 4 2 2
24 15 9 20 19
31 36 36 21
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 22 25 26 24 24
Knowledge 21 19 20 20 20
Technology 23 22 19 16 15
Future readiness 20 28 27 29 31
Digital
Competitiveness
22 24 24
25 26
N.B. This graph provides only a
comparison of the country’s 32 31 31 32
performance in the two rankings.
28
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
8 9 9 10 9
14 16 14 15
17
78 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 79
DIGITAL TRENDS - OVERALL
GERMANY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 12 2 22 17 5
11 4 4 2 2
18 31 28 16 45
19 23 15 20
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 15 17 18 17 18
Knowledge 10 13 14 12 12
Technology 25 21 21 31 31
Future readiness 14 18 20 16 19
Digital
Competitiveness
12
15
13 17
15
N.B. This graph provides only a 17 18 17 18
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
9 5 6
10 11 10 10 7 7 8
80 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 81
DIGITAL TRENDS - OVERALL
GREECE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 48 2 50 56 36
11 4 4 2 2
46 43 41 49 46
46 44 55 45
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 45 50 53 53 46
Knowledge 46 51 51 53 48
Technology 52 52 51 54 43
Future readiness 36 47 46 53 46
Digital
Competitiveness
45 46
50 53 53
N.B. This graph provides only a
comparison of the country’s
49
performance in the two rankings.
56 57 57 58
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
29 28
32 33 30
35 32 32
38 38
82 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 83
DIGITAL TRENDS - OVERALL
5 2 7 12 2
10 4 14 19
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 11 7 11 8 5
Knowledge 6 6 5 7 7
Technology 2 3 6 4 2
Future readiness 27 17 24 15 10
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
2 2 2 2 4
6 7
3 8
9
84 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 85
DIGITAL TRENDS - OVERALL
HUNGARY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 44 2 44 45 44
11 4 4 2 2
47 39 39 46 24
60 62 59 41
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 42 44 46 43 47
Knowledge 43 48 48 44 44
Technology 37 38 40 36 39
Future readiness 45 55 58 57 60
Digital
Competitiveness
42 44 43
N.B. This graph provides only a
46 47
comparison of the country’s 46 47 47
performance in the two rankings. 52
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
29 26 26
31 30 27
33 34 29 29
86 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 87
DIGITAL TRENDS - OVERALL
ICELAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 27 2 33 15 46
11 4 4 2 2
23 21 15 35 16
22 25 19 27
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 26 23 21 27 23
Knowledge 32 30 28 29 27
Technology 22 20 18 20 21
Future readiness 18 21 19 26 22
Digital
Competitiveness 20 21
23
21 20
N.B. This graph provides only a
23 23
comparison of the country’s
26 27
performance in the two rankings.
24
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
14
15
15 13 14 16 16 16
16 16
88 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 89
DIGITAL TRENDS - OVERALL
INDIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 239 2 41 51 29
11 4 4 2 2
48 50 53 7 62
56 55 52 55
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 53 51 48 44 48
Knowledge 39 37 46 38 39
Technology 57 59 53 49 50
Future readiness 54 51 48 46 56
Digital
Competitiveness
45 44 43 43
41 44
N.B. This graph provides only a 51 48 48
comparison of the country’s 53
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
11 11 11 18 18
19
12 12
21 21
90 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 91
DIGITAL TRENDS - OVERALL
INDONESIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 263 2 43 63 51
11 4 4 2 2
56 54 51 41 55
48 58 24 60
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 60 59 62 56 56
Knowledge 60 58 61 56 63
Technology 58 56 59 47 54
Future readiness 60 62 62 58 48
Digital
Competitiveness 32
42 43 40
48
N.B. This graph provides only a 60 59 56 56
comparison of the country’s 62
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
12
13 13
14 14 23 23
27 26 28
92 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 93
DIGITAL TRENDS - OVERALL
IRELAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 24 2 19 35 25
11 4 4 2 2
20 30 14 45 30
14 12 9 25
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 20 21 20 19 20
Knowledge 25 25 22 24 24
Technology 27 25 29 28 30
Future readiness 12 10 13 5 14
7 6 7
Digital
Competitiveness 12 12
20 20 19 20
N.B. This graph provides only a 21
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
11 12 12
12 12 12 13 13
13 14
94 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 95
DIGITAL TRENDS - OVERALL
ISRAEL
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 9 2 28 1 3
11 4 4 2 2
19 32 32 26 36
23 26 29 14
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 13 13 12 16 19
Knowledge 5 7 2 8 9
Technology 24 27 25 30 32
Future readiness 9 11 7 19 23
Digital
13 13 12
Competitiveness 16
19
21 22 21
N.B. This graph provides only a 24
comparison of the country’s
26
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
8 8 8 9 10 9 9 10
11 11
96 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 97
DIGITAL TRENDS - OVERALL
ITALY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 42 2 42 58 22
11 4 4 2 2
42 46 48 54 43
38 42 23 39
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 34 39 41 41 42
Knowledge 40 42 42 41 42
Technology 44 45 41 46 46
Future readiness 29 30 36 31 38
Digital
Competitiveness
34
39 41 41
N.B. This graph provides only a
35 42
comparison of the country’s
performance in the two rankings. 44 42 44 44
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
24 28 28 29 29 12
15 16 17 16
98 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 99
DIGITAL TRENDS - OVERALL
JAPAN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 22 2 46 18 11
11 4 4 2 2
27 26 44 33 5
26 19 56 23
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 23 27 22 23 27
Knowledge 23 29 18 25 22
Technology 19 23 23 24 26
Future readiness 23 25 25 24 26
Digital
Competitiveness 26
23 22 23
27 27
25 30
N.B. This graph provides only a 26 34
comparison of the country’s
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
9 10 8 9
7 8 7 8 11
9
100 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 101
DIGITAL TRENDS - OVERALL
JORDAN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 54 2 40 33 63
11 4 4 2 2
53 44 42 38 53
58 61 37 57
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 48 56 45 50 53
Knowledge 59 61 56 49 54
Technology 45 50 48 53 44
Future readiness 37 48 41 52 58
Digital
Competitiveness
48 45
50 53
N.B. This graph provides only a 56
comparison of the country’s 53 52
performance in the two rankings. 57 58
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
28
34 32 35 38 31 30
39
33 33
102 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 103
DIGITAL TRENDS - OVERALL
KAZAKHSTAN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 234 2 49 4 54
11 4 4 2 2
36 41 23 55 48
33 33 13 46
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 43 38 38 35 36
Knowledge 47 40 35 32 34
Technology 42 35 39 39 41
Future readiness 41 38 40 35 33
Digital
Competitiveness 32 34
35 36
38 38
N.B. This graph provides only a 43
comparison of the country’s
performance in the two rankings. 47 42
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
27 26 24 25 22 22
30 24 25
27
104 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 105
DIGITAL TRENDS - OVERALL
KOREA REP.
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 210 2 21 11 4
11 4 4 2 2
8 12 26 25 3
3 1 3 15
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 17 19 14 10 8
Knowledge 15 14 11 11 10
Technology 13 17 17 17 12
Future readiness 25 24 17 4 3
10 8
Digital
14
Competitiveness 17 19
23
N.B. This graph provides only a 29 29 27 28
comparison of the country’s
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
3 3 2 2
4 5
6 6 7 7
106 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 107
DIGITAL TRENDS - OVERALL
LATVIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 36 2 27 27 49
11 4 4 2 2
38 34 37 50 13
42 51 45 37
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 33 35 35 36 38
Knowledge 33 34 34 36 36
Technology 33 32 32 23 34
Future readiness 39 41 39 45 42
Digital
Competitiveness
33 35 35 36 38
N.B. This graph provides only a
comparison of the country’s 37
performance in the two rankings.
40 40 40 41
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
23 24 24 22
25 23 23 23
27 24
108 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 109
DIGITAL TRENDS - OVERALL
LITHUANIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 25 2 23 16 40
11 4 4 2 2
29 29 27 42 18
30 47 18 32
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 29 29 29 30 29
Knowledge 18 21 23 26 25
Technology 29 29 30 25 29
Future readiness 33 31 33 32 30
29
Digital 29 29 29 29
Competitiveness
30
30 31
32
N.B. This graph provides only a 33
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
18 18 18
19 19 19 19 19 19 19
110 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 111
DIGITAL TRENDS - OVERALL
LUXEMBOURG
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 235 2 39 23 41
11 4 4 2 2
28 17 8 15 35
27 48 34 16
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 21 20 24 21 28
Knowledge 29 27 32 34 35
Technology 11 12 15 12 17
Future readiness 24 23 21 17 27
Digital 8
11 11 12
Competitiveness 15
21 20 21
N.B. This graph provides only a 24
comparison of the country’s 28
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
13 12 13 14 13 14
15 17 16 17
112 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 113
DIGITAL TRENDS - OVERALL
MALAYSIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 219 2 30 8 26
11 4 4 2 2
26 20 35 18 15
32 30 30 33
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 24 24 27 26 26
Knowledge 22 17 17 19 19
Technology 16 18 22 19 20
Future readiness 28 27 29 28 32
Digital
Competitiveness
22
19
22
N.B. This graph provides only a 24 24
comparison of the country’s 27 26 26
performance in the two rankings. 27
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
10 8 10 10
8 7 8 8 11
9
114 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 115
DIGITAL TRENDS - OVERALL
MEXICO
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 252 2 45 57 43
11 4 4 2 2
54 56 50 53 54
52 52 50 53
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 52 49 51 49 54
Knowledge 52 54 54 52 52
Technology 49 48 46 52 56
Future readiness 56 50 50 49 52
Digital 45 48
Competitiveness
49 49
51 53
52 50
N.B. This graph provides only a
comparison of the country’s
54
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
20 20 20 20
4 4 4 4 21
5
116 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 117
DIGITAL TRENDS - OVERALL
MONGOLIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 258 2 60 41 61
11 4 4 2 2
62 60 58 60 60
59 40 61 61
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 57 61 61 62 62
Knowledge 55 59 53 62 58
Technology 55 61 62 62 60
Future readiness 52 60 59 61 59
Digital 57
Competitiveness
60 61
N.B. This graph provides only a 61 61
comparison of the country’s 62 62
performance in the two rankings. 62 62
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
13 13 33
14 14 14 34 34 34 34
118 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 119
DIGITAL TRENDS - OVERALL
NETHERLANDS
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 14 2 3 29 16
11 4 4 2 2
7 8 11 2 12
4 6 7 5
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 4 6 9 6 7
Knowledge 13 11 12 13 14
Technology 10 9 8 6 8
Future readiness 2 3 4 3 4
Digital 5
4 4 4
Competitiveness
6 6
7
N.B. This graph provides only a 8
comparison of the country’s 9
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
2 3
4 4 4 5 5
6 7 6
120 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 121
DIGITAL TRENDS - OVERALL
NEW ZEALAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 228 2 17 37 34
11 4 4 2 2
22 18 21 24 21
21 13 46 18
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 10 14 19 18 22
Knowledge 14 20 21 21 28
Technology 6 11 16 15 18
Future readiness 15 20 18 20 21
Digital
10
Competitiveness
14
16
19 18
N.B. This graph provides only a 16
comparison of the country’s 22
performance in the two rankings. 23 21
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
2
4 8
6 6 7 10 11
12 14
122 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 123
DIGITAL TRENDS - OVERALL
NORWAY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 16 2 16 10 23
11 4 4 2 2
9 3 2 9 9
6 7 8 6
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 9 10 6 9 9
Knowledge 17 15 16 16 16
Technology 3 2 2 3 3
Future readiness 13 12 6 8 6
Digital
Competitiveness 6
7
8
9 9 9
N.B. This graph provides only a 10
comparison of the country’s 11
performance in the two rankings. 11
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
4 5 5
6 6 6 7 7
8 8
124 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 125
DIGITAL TRENDS - OVERALL
PERU
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 255 2 58 39 59
11 4 4 2 2
55 58 49 37 59
55 54 47 58
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 58 62 60 61 55
Knowledge 61 62 60 61 55
Technology 53 57 57 58 58
Future readiness 55 58 60 59 55
Digital 52
Competitiveness 54 55 54 55 55
58
N.B. This graph provides only a 60 61
comparison of the country’s 62
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
6 22
8 8 8 8 25 28 27 28
126 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 127
DIGITAL TRENDS - OVERALL
PHILIPPINES
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 62 2 55 59 56
11 4 4 2 2
57 53 62 39 49
54 57 32 56
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 46 46 56 55 57
Knowledge 50 53 50 51 62
Technology 50 51 58 55 53
Future readiness 40 43 52 54 54
Digital
Competitiveness 42 41
46
50
46 46 45
N.B. This graph provides only a
comparison of the country’s 56 55 57
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
11 11
12 12 17 18
13 23 22 24
128 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 129
DIGITAL TRENDS - OVERALL
POLAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 30 2 29 32 28
11 4 4 2 2
32 37 46 36 23
35 29 33 38
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 38 37 36 33 32
Knowledge 27 32 33 33 30
Technology 36 39 37 37 37
Future readiness 51 39 37 33 35
Digital
Competitiveness 33 34
33 32
38 37 36
N.B. This graph provides only a
comparison of the country’s 38 38 39
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
12
13 13
22 21 14 14
26 26 25
130 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 131
DIGITAL TRENDS - OVERALL
PORTUGAL
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 33 2 24 38 30
11 4 4 2 2
37 38 20 44 42
41 31 57 34
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 31 33 32 34 37
Knowledge 31 31 27 31 33
Technology 35 37 36 38 38
Future readiness 31 35 32 34 41
Digital
Competitiveness
31 33 32 34
37
N.B. This graph provides only a 33
comparison of the country’s 39 39 39
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
20 20
21 21
21 22 21 23 26 23
132 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 133
DIGITAL TRENDS - OVERALL
QATAR
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 245 2 15 53 60
11 4 4 2 2
30 25 29 19 31
24 27 17 28
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 28 28 28 31 30
Knowledge 37 35 37 45 45
Technology 31 31 27 33 25
Future readiness 21 19 16 22 24
Digital 10
13 14 14
Competitiveness 17
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
18 18 18 18 18 18
19
20 19 19
134 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 135
DIGITAL TRENDS - OVERALL
ROMANIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 253 2 51 54 39
11 4 4 2 2
49 48 43 61 37
49 45 53 54
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 49 54 47 46 49
Knowledge 48 47 45 47 53
Technology 46 46 44 45 48
Future readiness 57 59 57 51 49
Digital 46
47
Competitiveness 49 49 49
50
49
N.B. This graph provides only a 54 51
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
28
34 32 30 30
35 35 32 32
38
136 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 137
DIGITAL TRENDS - OVERALL
RUSSIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 26 2 47 13 24
11 4 4 2 2
43 47 40 57 41
53 43 60 51
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 40 42 40 38 43
Knowledge 28 24 24 22 26
Technology 47 44 43 43 47
Future readiness 53 52 51 42 53
Digital
Competitiveness
40 40 38
42 43
N.B. This graph provides only a
comparison of the country’s 44 46 45 45
performance in the two rankings. 50
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
27 27 27
29 30 15 14
16 17 17
138 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 139
DIGITAL TRENDS - OVERALL
SAUDI ARABIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 462 2 34 34 62
11 4 4 2 2
34 24 25 5 47
28 37 28 24
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 36 42 39 34
Knowledge 39 40 39 46
Technology 41 50 40 24
Future readiness 32 38 38 28
Digital
Competitiveness 26 24
39
36 34
39
N.B. This graph provides only a 42
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
25 28 23 13 14
29 17 15
140 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 141
DIGITAL TRENDS - OVERALL
SINGAPORE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 2 2 1 7 10
11 4 4 2 2
2 1 1 11 1
12 20 11 3
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 1 1 2 2 2
Knowledge 1 1 1 3 2
Technology 1 1 1 1 1
Future readiness 4 6 15 11 12
1 1 1 1
Digital
2 2 2
Competitiveness
3 3
N.B. This graph provides only a 4
comparison of the country’s
performance in the two rankings.
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
1 1 1 1 1 1 1 1 1 1
142 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 143
DIGITAL TRENDS - OVERALL
SLOVAK REPUBLIC
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 51 2 53 52 38
11 4 4 2 2
50 51 61 47 38
51 50 62 44
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 41 43 50 47 50
Knowledge 41 43 49 48 51
Technology 41 43 47 44 51
Future readiness 43 46 53 47 51
Digital
Competitiveness 40
41 43
N.B. This graph provides only a 50 47 50
comparison of the country’s
performance in the two rankings. 51 55 53 57
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
28 30 25 26 29
36 33 36 31 31
144 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 145
DIGITAL TRENDS - OVERALL
SLOVENIA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 29 2 35 22 33
11 4 4 2 2
31 35 38 28 34
37 38 31 31
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 36 34 34 32 31
Knowledge 26 26 26 27 29
Technology 40 40 38 35 35
Future readiness 35 36 35 36 37
Digital
Competitiveness
32 31
36 34 34
N.B. This graph provides only a 43
comparison of the country’s 37 37 35
performance in the two rankings. 43
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
20 20
23 23 21 20 22 22
25 23
146 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 147
DIGITAL TRENDS - OVERALL
SOUTH AFRICA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 260 2 59 60 53
11 4 4 2 2
60 55 56 32 57
57 59 58 50
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 51 47 49 48 60
Knowledge 49 49 52 54 60
Technology 51 53 52 51 55
Future readiness 47 42 43 44 57
Digital
Competitiveness
51 47 49 48 59
N.B. This graph provides only a 60
comparison of the country’s 52 53 53 56
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
37 33 35 34 40 19 19 19 19
27
148 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 149
DIGITAL TRENDS - OVERALL
SPAIN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 32 2 32 42 20
11 4 4 2 2
33 33 36 34 27
40 35 48 30
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 30 30 31 28 33
Knowledge 36 33 31 28 32
Technology 32 33 33 29 33
Future readiness 30 29 30 27 40
Digital
Competitiveness
30 30 28
N.B. This graph provides only a
31 33
comparison of the country’s 36
performance in the two rankings. 34 34 36 36
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
11 11
17 12 12
20 20 20 22 13
150 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 151
DIGITAL TRENDS - OVERALL
SWEDEN
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 4 2 9 2 6
11 4 4 2 2
4 6 5 4 11
7 8 10 4
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 3 2 3 3 4
Knowledge 2 2 7 4 4
Technology 4 5 5 7 6
Future readiness 8 5 5 6 7
2
Digital 3 3 3
4
Competitiveness 5
6
N.B. This graph provides only a
comparison of the country’s 9 9 9
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
1 1 1 1
2 2 2 2
2 3
152 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 153
DIGITAL TRENDS - OVERALL
SWITZERLAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 3 2 2 14 9
11 4 4 2 2
6 11 10 14 14
5 9 6 7
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 7 8 5 5 6
Knowledge 3 4 6 2 3
Technology 9 8 9 10 11
Future readiness 10 13 10 10 5
2 2 4
Digital 3
Competitiveness 5 5
6
7
N.B. This graph provides only a 8
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
3 3 3 5 4 4 5
4 7
5
154 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 155
DIGITAL TRENDS - OVERALL
TAIWAN, CHINA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 18 2 18 21 18
11 4 4 2 2
11 5 16 8 4
8 14 1 17
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 16 12 16 13 11
Knowledge 19 16 19 17 18
Technology 8 7 11 9 5
Future readiness 22 16 22 12 8
Digital
Competitiveness 14
12 11
13
N.B. This graph provides only a 16 16
comparison of the country’s
14
performance in the two rankings. 17 16
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
4 4 3
3 6 6
4 4
5 5
156 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 157
DIGITAL TRENDS - OVERALL
THAILAND
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 243 2 36 55 37
11 4 4 2 2
39 22 31 17 25
45 53 44 43
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 39 41 39 40 39
Knowledge 42 44 44 43 43
Technology 30 30 28 27 22
Future readiness 48 45 49 50 45
Digital
Competitiveness
27 25
28 30 29
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
14
15 15
10 10 10 10 10 16 16
158 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 159
DIGITAL TRENDS - OVERALL
TURKEY
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 256 2 38 62 45
11 4 4 2 2
44 42 34 51 51
34 32 20 42
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 50 52 52 52 44
Knowledge 58 60 59 60 56
Technology 48 49 45 48 42
Future readiness 42 40 42 41 34
Digital
Competitiveness
38 47 46
51 44
N.B. This graph provides only a 50 52 52 52
comparison of the country’s 46
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
31
36 36 18 22 21 21 18
37 37
160 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 161
DIGITAL TRENDS - OVERALL
UAE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 231 2 5 44 52
11 4 4 2 2
14 4 3 10 8
11 15 12 8
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 25 18 17 12 14
Knowledge 35 38 36 35 31
Technology 20 14 7 2 4
Future readiness 17 7 12 9 11
5
7
Digital 10 9
12
Competitiveness 15 14
18 17
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS < 20 MILLION (34 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
7 8 9 9
11 10 12 11
15 15
162 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 163
DIGITAL TRENDS - OVERALL
UKRAINE
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 238 2 52 19 50
11 4 4 2 2
58 59 54 59 58
61 56 51 62
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 59 60 58 60 58
Knowledge 44 45 39 40 38
Technology 60 62 61 61 59
Future readiness 61 61 61 62 61
Digital 54
55
Competitiveness
58 58
59
N.B. This graph provides only a 60 60
comparison of the country’s 59
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
38 25 25
39 26
40 40 40 27 27
164 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 165
DIGITAL TRENDS - OVERALL
UNITED KINGDOM
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 213 2 10 25 8
11 4 4 2 2
13 16 17 22 22
13 11 25 11
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 12 11 10 15 13
Knowledge 11 10 10 14 13
Technology 18 16 13 18 16
Future readiness 11 9 3 13 13
Digital
11 10
Competitiveness 12 13
15
18 19 19
N.B. This graph provides only a 20
comparison of the country’s 23
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (40 countries) POPULATIONS > 20 MILLION (29 countries)
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
7 7 7 7 3 3 3
6 5
8
166 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 167
DIGITAL TRENDS - OVERALL
USA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 1 2 14 24 1
11 4 4 2 2
1 7 22 1 7
2 3 2 10
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 2 3 1 1 1
Knowledge 4 5 4 1 1
Technology 5 6 3 5 7
Future readiness 1 2 2 1 2
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
1 1 1 1 1 1 1 1 1 1
168 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 169
DIGITAL TRENDS - OVERALL
VENEZUELA
OVERALL PERFORMANCE (63 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 261 2 63 47 48
11 4 4 2 2
63 63 63 63 63
63 63 49 63
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 61 63 63 63 63
Knowledge 57 63 63 63 61
Technology 61 63 63 63 63
Future readiness 59 63 63 63 63
Digital 61
Competitiveness
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
28
29 29 29 29
9 9 9 9 9
170 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0 171
A p p e n d i c e s a n d S o u rc e s
The statistical tables are available for subscribers of the IMD World Competitiveness Online.
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B a c k g ro u n d S t a t i s t i c s
0.0.1 [B] Population - market size Estimates in millions
0.0.2 [B] GDP per capita US$ per capita
Fa c t o r I : K n o w le d g e
1 . 1 Ta le n t
1 . 2 Tr a i n i n g & e d u c a t i o n
1 . 3 S c i e n t i f i c co n ce n t r a t i o n
Fa c t o r I I : Te c h n o lo g y
2.2 Capital
2.2.1 IT & media stock market capitalization % of total stock market capitalization
2.2.2 [S] Funding for technological development Funding for technological development is readily available
2.2.3 [S] Banking and financial services Banking and financial services do support business activities efficiently
2.2.4 Country credit rating Index (0-60) of three country credit ratings: Fitch, Moody’s and S&P
2.2.5 [S] Venture capital Venture capital is easily available for business
2.2.6 Investment in Telecommunications Percentage of GDP
172 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 0
2 . 3 Te c h n o lo g i c a l f r a m e w o r k
2.3.1 [S] Communications technology Communications technology (voice and data) meets business requirements
2.3.2 Mobile Broadband subscribers 3G & 4G market, % of mobile market
2.3.3 Wireless broadband Penetration rate (per 100 people)
2.3.4 Internet users Number of internet users per 1000 people/ Source: Computer Industry Almanac
2.3.5 Internet bandwidth speed Average speed
2.3.6 High-tech exports (%) Percentage of manufactured exports
Fa c t o r I I I : Fu t u re R e a d i n e s s
3.1 Adaptive attitudes
3.1.1 E-Participation Use of online services that facilitate public’s interaction with government
3.1.2 Internet retailing US$ Per ‘000 People
3.1.3 Tablet possession % households
3.1.4 Smartphone possession % households
3.1.5 [S] Attitudes toward globalization Attitudes toward globalization are generally positive in your society
3.2.1 [S] Opportunities and threats Companies are very good at responding quickly to opportunities and threats
3.2.2 World robots distribution Percentage share of world robots
3.2.3 [S] Agility of companies Companies are agile
3.2.4 [S] Use of big data and analytics Companies are very good at using big data and analytics to support decision-making
3.2.5 [S] Knowledge transfer Knowledge transfer is highly developed between companies and universities
3.2.6 Entrepreneurial fear of failure % indicating that fear of failure would prevent them from setting up a business
3.3 IT integration
3.3.1 E-Government Provision of online government services to promote access and inclusion of citizens
3.3.2 [S] Public-private partnerships Public and private sector ventures are supporting technological development
3.3.3 [S] Cyber security Cyber security is being adequately addressed by corporations
3.3.4 Sofware piracy % of unlicensed software installation
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Notes and Sources by Cr iter ia
The source of the survey criteria is always :
IMD World Competitiveness Center’s Executive Opinion Survey 2020.
Which was conducted from mid-February to early May 2020, with a total number of 5'866 respondents.
Exchange Rate As most data are expressed in U.S. dollars, you will find the exchange rates used at the beginning
of the Statistical Tables. The sources for the Exchange Rates are International Financial Statistics
Online March 2020 (IMF) and national sources.
Per capita For all information presented “per capita” the sources for the population are Passport GMID
(Euromonitor) and national sources.
% of GDP For all information presented as a “percentage of GDP” the sources for GDP are the OECD
Main Economic Indicators April 2020 and national sources.
Provisional data or estimates for most recent year. Malaysia: Data 2017 & 2018: Preliminary; Data 2019 is sum of 4 quarters.
Mid-year estimates. Croatia: new census in 2011 with a new methodology.India: break in series in 2011. Jordan: series have been
revised according to the the new Population and Housing Census published in 2016: end of year population for 2019. Portugal:
methodological change in 2011. Russia: including Crimea as of 2015. UAE: re-estimation of the national population was made by the
National Bureau of Statistics in 2010 (consequent increase as of 2008). Lithuania: break in series 2011 - census revised population
figure downwards by 10% (emigration to EU over past decade). Philippines: Latest available census data is for 2010. 2011-2015
figures are projections based on PSA’s annual Philippines in Figures publication.
Factor 1: Knowledge
1.1 Talent
The OECD’s Programme for International Student Assessment (PISA) is a regular survey of 15-year olds which assesses aspects
of their preparedness for adult life. PISA selects a sample of students that represents the full population of 15-year-old students in
each participating country or education system, in both public and private schools. Mathematical literacy: an individual’s capacity to
identify and understand the role that mathematics plays in the world, to make well-founded judgments and to use and engage with
mathematics in ways that meet the needs of that individual’s life as a constructive, concerned and reflective citizen. Scientific literacy:
an individual’s scientific knowledge and use of that knowledge to identify questions, to acquire new knowledge, to explain scientific
phenomena, and to draw evidence based conclusions about science-related issues, understanding of the characteristic features
of science as a form of human knowledge and enquiry, awareness of how science and technology shape our material, intellectual,
and cultural environments, and willingness to engage in science-related issues, and with the ideas of science, as a reflective citizen.
Hong Kong (China), Netherlands, Portugal and United States: Data did not meet the PISA technical standards but were accepted as
largely comparable. China: limited regions (B-S-J-Z); the municipalities of Beijing and Shanghai and the provinces of Jiangsu and
Zhejiang participated.
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1.1.6 Net flow of international students (Tertiary-level international students inbound minus students outbound (per
1000 people))
UNESCO http://stats.uis.unesco.org
Net flow of internationally mobile students (inbound from abroad studying in a given country minus outbound from a given country),
both sexes, in tertiary education. Data can refer to the school or financial year prior or after the reference year.
Total general (local, regional and central) government expenditure in educational institutions (current and capital). It excludes
transfers to private entities such as subsidies to households and students, but includes expenditure funded by transfers from
international sources to government. It includes pre-primary, primary, secondary all levels and tertiary public institutions. Chile and
Jordan: Budgetary central government. Philippines: Includes expenditure for items other than basic and higher education such as
vocational education, culture and sports.
1.2.3 Higher education achievement (Percentage of population that has attained at least tertiary education for persons
25-34)
OECD Education at a Glance 2019
National sources
Percentage of the population aged 25-34 that has attained tertiary-type B and tertiary-type A and advance research programs.
Tertiary-type A education covers more theoretical programs that give access to advanced research programs and to professions with
high general skills requirements. Tertiary-type B education covers more practical or occupationally specific programs that provide
participants with a qualification of immediate relevance to the labor market. Hong Kong: Figures starting from 2012 exclude post-
secondary diploma or certificate and exclude foreign domestic helpers. New-Zealand and Slovenia: break in series. Peru: Tertiary
education type A refers to University tertiary level and terciary education type B refers to Non-university tertiary level; for 25 years and
more. Singapore: proportion of resident non-students aged 25-34 years with polytechnic, professional qualification or other diploma,
or university qualification. Japan: Data for tertiary education include upper secondary or post-secondary non-tertiary programmes
(less than 5% of adults are in this group).
Average number of pupils per teacher at a given level of education, based on headcounts of both pupils and teachers. Tertiary
education (ISCED levels 5 to 8). Tertiary education builds on secondary education, providing learning activities in specialised fields
of education. It aims at learning at a high level of complexity and specialisation. Tertiary education includes what is commonly
understood as academic education but also includes advanced vocational or professional education. Australia, Czech Republic,
Estonia, Greece and Ireland: based on full-time equivalents. Philippines: Academic Year 2017-2018 data. Data includes students and
faculty from both public and private tertiary educational institutions.
1.2.5 Graduates in Sciences (% of graduates in ICT, Engineering, Math & Natural Sciences)
OECD Education at a Glance 2019
UNESCO
National sources
Share of graduates in Natural Sciences; Mathematics and Statistics; Information and Communication technologies; Engineering,
manufacturing and construction. In tertiary education (ISCED2011 levels 5 to 8), both sexes (%). Philippines: Academic Year 2017-
2018 data..
1.2.6 Women with degrees (Share of women who have a degree in the population 25-65)
OECD Education at a Glance 2019
Educational attainment in tertiary education of 25-64 year-old females expressed as a percentage of the female population 25-64.
In most countries data refer to ISCED 2011 (codes 5/6/7/8). Japan: includes data from another category. Kazakhstan: Proportion of
women aged 24-44 who have received tertiary education.
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Scientific concentration
National estimates, projections or provisional data for the most recent year. Chile, Denmark, France, Japan, Korea, Netherlands,
Portugal, Slovenia, Spain and Sweden: break in series. Hungary (up to 2003), Israel: defense excluded(all or mostly). Indonesia:
Estimate based on target GERD by the Ministry of Science and Technology. Sweden: underestimated or based on underestimated
data. USA: excludes most or all capital expenditure.
1.3.2 Total R&D personnel per capita (Full-time work equivalent (FTE) per 1000 people)
OECD Main Science and Technology Indicators
UNESCO http://stats.uis.unesco.org
National sources
National estimates, projections or provisional data for most recent year. Czech Republic, Colombia, Denmark, Finland, Korea,
Mexico, Netherlands, Hungary, Japan, Portugal, Slovenia, Sweden and Taiwan: break in series. United Kingdom: underestimated or
based on underestimated data. Jordan, Philippines: based on headcount, not FTE.
Female researchers (headcount) who are mainly or partially employed in R&D. This includes staff employed both full-time and part-
time. Expressed as a percentage of the total workforce (male + female)
1.3.4 R&D productivity by publication (No. of scientific articles over R&D expenditure (as % GDP))
NSF Science & Engineering Indicators 2020
Courtesy: National Science Foundation
National sources
The indicator is calculated as a ratio between the number of scientific articles by author’s origin and the total expenditure in R&D
as % GDP, which clearly include the input costs to produce research (e.g. researchers’ salaries, equipement etc.). The result gives
therefore the number of scientific articles published every year for a one percent (of GDP) expenditure in R&D activities. This measure
can be consider as a proxy to assess the efficiency (or productivity) in producing high-level scientific research at country level.
Scientific and technical employment as a % of total employment. Defined as formal employment within the ‘scientific and technical’
sector. For more information, refer to NACE2 category M (or equivalent).
1.3.6 High-tech patent grants (% of all patents granted by applicant’s origin (average 2014-2016))
WIPO Statistics Database
http://www.wipo.int/ipstats/en/statistics/patents/
TIPO for Taiwan
High-Tech patent grants as a percentage of total patent grants (Direct and PCT national phase entries) by applicant’s origin. Three
year average to reduce volatility. Counts are based on the grant date. Country of origin refers to the country of residency of the first-
named applicant in the application. Taiwan: data compiled by TIPO using data supplied by international patent offices (USPTO, JPO,
EPO, KIPO, SIPO).
Industrial robot as defined by ISO 8373:2012: an automatically controlled, reprogrammable, multipurpose manipulator programmable
in three or more axes, which can be either fixed in place or mobile for use in industrial automation applications.
The primary source is data on robot installations by country, industry and application that nearly all industrial robot suppliers worldwide
report to the IFR Statistical Department directly. Several national robot associations collect data on their national robot markets and
provide their results as secondary data to the IFR. This data is used to validate and complete the IFR primary data.
IFR Statistical Departments estimates the operational stock assuming an average service life of 12 years with an immediate
withdrawal from service afterwards.
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Factor 2: Technology
The distance to frontier score aids in assessing the absolute level of regulatory performance and how it improves over time. This
measure shows the distance of each economy to the “frontier,” which represents the best performance observed on each of the
indicators across all economies in the Doing Business sample since 2005. This allows users both to see the gap between a particular
economy’s performance and the best performance at any point in time and to assess the absolute change in the economy’s regulatory
environment over time as measured by Doing Business. An economy’s distance to frontier is reflected on a scale from 0 to 100, where
0 represents the lowest performance and 100 represents the frontier. For example, a score of 75 in DB 2016 means an economy was
25 percentage points away from the frontier constructed from the best performances across all economies and across time. A score
of 80 in DB 2017 would indicate the economy is improving. In this way the distance to frontier measure complements the annual ease
of doing business ranking, which compares economies with one another at a point in time.
The distance to frontier score aids in assessing the absolute level of regulatory performance and how it improves over time. This
measure shows the distance of each economy to the “frontier,” which represents the best performance observed on each of the
indicators across all economies in the Doing Business sample since 2005. This allows users both to see the gap between a particular
economy’s performance and the best performance at any point in time and to assess the absolute change in the economy’s regulatory
environment over time as measured by Doing Business. An economy’s distance to frontier is reflected on a scale from 0 to 100, where
0 represents the lowest performance and 100 represents the frontier. For example, a score of 75 in DB 2016 means an economy was
25 percentage points away from the frontier constructed from the best performances across all economies and across time. A score
of 80 in DB 2017 would indicate the economy is improving. In this way the distance to frontier measure complements the annual ease
of doing business ranking, which compares economies with one another at a point in time.
2.2 Capital
2.2.1 IT & media stock market capitalization (% of total stock market capitalization)
Thomson One Banker
Thomson Data Stream
Datastream Telecom, Media and IT (TMT) Market Value in national currency. Calculated as a percentage of Datastream Total Market
Value in national currency. Figures for close-of-business on the 29th March each year.
2.2.4 Country credit rating (Index (0-60) of three country credit ratings: Fitch, Moody’s and S&P)
Fitch, Moody’s and S&P
IMD WCC created index of the three country credit ratings Fitch, Moody’s and S&P. Each rating, including the outlook, is converted
to a numerical score from 20-0 and totalled for each country.
Investment refers to as the annual capital expenditure; this is the gross annual investment in telecom (including fixed, mobile and other
services) for acquiring property and network. The term investment means the expenditure associated with acquiring the ownership of
property (including intellectual and non-tangible property such as computer software) and plant. This includes expenditure on initial
installations and on additions to existing installations where the usage is expected to be over an extended period of time. Note that
this applies to telecom services that are available to the public, and exclude investment in telecom software or equipment for private
use.
Total active mobile 3G and 4G subscriptions, excluding broadband connections on dedicated data SIM cards or USB dongles. Data
given as a percentage of the total mobile market.
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2.3.3 Wireless broadband (Penetration rate (per 100 people))
Passport GMID
Source: © Euromonitor International 2020
The penetration rates of wireless broadband is calculated by dividing the number of Wireless Broadband subscribers by the total
population and multiplying by 100. Wireless-broadband subscriptions refer to the sum of satellite broadband, terrestrial fixed wireless
broadband and active mobile-broadband subscriptions to the public Internet. The indicator refers to total active wireless-broadband
Internet subscriptions using satellite, terrestrial fixed wireless or terrestrial mobile connections. Broadband subscriptions are those
with an advertised download speed of at least 256 kbit/s. In the case of mobile-broadband, only active subscriptions are included
(those with at least one access to the Internet in the last three months or with a dedicated data plan). The service can be standalone
with a data card, or an add-on service to a voice plan. The indicator does not cover fixed (wired)-broadband or Wi-Fi subscriptions.
Both residential and business subscriptions should be included.
2.3.4 Internet users (Number of internet users per 1000 people/ Source: Computer Industry Almanac )
Computer Industry Almanac Inc. April 2018
National sources
Average connection speed in Mbps: data transfer rates for Internet access by end-users.
Values presented are an average compiled from four different sources: M-Labs / cablie.co.uk; Ookla; Akamai; and OpenSignal.
High-technology exports are products with high R&D intensity, such as in aerospace, computers, pharmaceuticals, scientific
instruments, and electrical machinery.
Adaptive attitudes
3.1.1 E-Participation (Use of online services that facilitate public’s interaction with government)
UN E-Government Knowledge Database
The e-participation index (EPI) measures the use of online services to facilitate provision of information by governments to citizens
(“e-information sharing”), interaction with stakeholders (“e-consultation”), and engagement in decision-making processes (“e-decision
making”).
“
3.1.2 Internet retailing (US$ Per ‘000 People)
Passport GMID
Source: © Euromonitor International 2020
Percentage of households having at least one item. Portable, usually battery-powered, and very thin personal computer contained
with a touchscreen panel.
Percentage of households having at least one item. A smartphone is a cellular telephone with an integrated computer and other
features not originally associated with telephones, such as an operating system, Web browsing, music and movie player, camera and
camcorder, GPS navigation, voice dictation for messaging, the ability to run software applications, etc.
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Business agility
Industrial robot as defined by ISO 8373:2012: an automatically controlled, reprogrammable, multipurpose manipulator programmable
in three or more axes, which can be either fixed in place or mobile for use in industrial automation applications.
The primary source is data on robot installations by country, industry and application that nearly all industrial robot suppliers worldwide
report to the IFR Statistical Department directly. Several national robot associations collect data on their national robot markets and
provide their results as secondary data to the IFR. This data is used to validate and complete the IFR primary data.
IFR Statistical Departments estimates the operational stock assuming an average service life of 12 years with an immediate
withdrawal from service afterwards.
Percentage of 18-64 population perceiving good opportunities to start a business who indicate that fear of failure would prevent them
from setting up a business.
IT integration
3.3.1 E-Government (Provision of online government services to promote access and inclusion of citizens)
UN E-Government Knowledge Database
The E-Government Development Index presents the state of E-Government Development of the United Nations Member States.
Along with an assessment of the website development patterns in a country, the E-Government Development index incorporates the
access characteristics, such as the infrastructure and educational levels, to reflect how a country is using information technologies
to promote access and inclusion of its people. The EGDI is a composite measure of three important dimensions of e-government,
namely: provision of online services, telecommunication connectivity and human capacity.
The BSA Global Software Survey calculates unlicensed installations of software that runs on PCs — including desktops, laptops, and
ultra-portables, such as netbooks. A key component of the BSA Global Software Survey is a global survey of more than 20,000 home
and enterprise PC users, conducted by IDC. In addition, a parallel survey was carried out among 2,200 IT managers in 22 countries.
Please consult the original report for a more detailed explanation of the methodology.
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Index to Cr iter ia
The first number indicates the Competitiveness Factor, the second number indicates the sub-factor and the third number
indicates the criterion number.
A
Agility of companies...........................................................................................................................................3.2.1-3.2.3
Attitudes toward globalization..................................................................................................................................... 3.1.5
B
Banking and financial services....................................................................................................................................2.2.3
Big data.......................................................................................................................................................................3.2.4
Broadband........................................................................................................................................................ 2.3.2-2.3.3
C
Capital...............................................................................................................................................................2.2.1-2.2.6
City, management....................................................................................................................................................... 1.1.4
Communications technology.......................................................................................................................................2.3.1
Company agility.................................................................................................................................................3.2.1-3.2.3
Computer penetration.........................................................................................................................................3.1.1-3.1.5
Cyber security.............................................................................................................................................................3.3.3
Credit Rating...............................................................................................................................................................2.2.4
D
Degrees,............................................................................................................................................................1.2.5-1.2.6
Digital/Technological skills.......................................................................................................................................... 1.1.5
E
Education........................................................................................................................................................... 1.2.1-1.2.6
Educational assessment PISA - Math..........................................................................................................................1.1.1
E-Government............................................................................................................................................................3.3.1
Employee training....................................................................................................................................................... 1.2.1
Enforcing contracts..................................................................................................................................................... 2.1.2
Entrepreneurship (fear of failure).................................................................................................................................3.2.6
E-Participation............................................................................................................................................................ 3.1.1
Exports, High-tech......................................................................................................................................................2.3.6
F
Fear of failure (entrepreneurship)................................................................................................................................3.2.6
Female researchers....................................................................................................................................................1.3.3
Foreign highly-skilled personnel................................................................................................................................. 1.1.3
Funding for technological development...................................................................................................................... 2.2.2
G
Globalization, attitudes towards.................................................................................................................................. 3.1.5
Graduates in Sciences................................................................................................................................................1.2.5
H
Higher education achievement....................................................................................................................................1.2.3
High-tech exports (%).................................................................................................................................................2.3.6
High-tech patent grants...............................................................................................................................................1.3.6
I
Immigration laws......................................................................................................................................................... 2.1.3
Innovative firms.......................................................................................................................................................... 3.2.2
Intellectual property rights.......................................................................................................................................... 2.1.6
International experience............................................................................................................................................. 1.1.2
Internet............................................................................................................................................................. 2.3.1-2.3-6
Internet bandwidth speed............................................................................................................................................2.3.5
Internet retailing.......................................................................................................................................................... 3.1.2
Internet users..............................................................................................................................................................2.3.4
Investment.........................................................................................................................................................2.2.1-2.2.6
Investment in Telecommunications.............................................................................................................................2.2.6
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Investment risk............................................................................................................................................................2.2.4
IT & media stock market capitalization........................................................................................................................2.2.1
IT penetration......................................................................................................................................................3.1.1-3.1.5
IT, digital skills............................................................................................................................................................. 1.1.5
K-L
Knowledge transfer.....................................................................................................................................................3.2.5
Legislation..........................................................................................................................................................2.1.1-2.1.6
M
Management of cities.................................................................................................................................................. 1.1.4
Mobile Broadband subscribers...................................................................................................................................2.3.2
N-O
Net flow of international students................................................................................................................................ 1.1.6
Opportunities and threats...........................................................................................................................................3.2.1
P
Piracy..........................................................................................................................................................................3.3.4
Public-private partnerships.........................................................................................................................................3.3.2
Pupil-teacher ratio (tertiary education)........................................................................................................................1.2.4
R
R&D .................................................................................................................................................................. 1.3.1-1.3.6
R&D productivity.........................................................................................................................................................1.3.4
Regulations.........................................................................................................................................................2.1.1-2.1.6
Robotics............................................................................................................................................................ 1.3.7, 3.2.2
S
Scientific and technical employment...........................................................................................................................1.3.5
Scientific research legislation..................................................................................................................................... 2.1.5
Skills.........................................................................................................................................................1.1.2, 1.1.3, 1.1.5
Smartphone possession............................................................................................................................................. 3.1.4
Sofware piracy............................................................................................................................................................3.3.4
Starting a business..................................................................................................................................................... 2.1.1
T
Tablet possession....................................................................................................................................................... 3.1.3
Talent........................................................................................................................................................1.1.2, 1.1.3, 1.1.5
Technological regulation............................................................................................................................................. 2.1.4
Technology....................................................................................................................................................... 2.3.1-2.3-6
Total expenditure on R&D (%)..................................................................................................................................... 1.3.1
Total public expenditure on education.........................................................................................................................1.2.2
Total R&D personnel per capita..................................................................................................................................1.3.2
Training....................................................................................................................................................................... 1.2.1
U-V
Use of big data and analytics......................................................................................................................................3.2.4
Venture capital............................................................................................................................................................2.2.5
W
Wireless broadband....................................................................................................................................................2.3.3
Women with degrees..................................................................................................................................................1.2.6
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