Speakerphone/ Answering System 1855: User Manual (Part 2)

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User Manual (Part 2)


Speakerphone/
Answering System 1855
with Caller ID & Call Waiting

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User Manual (Part 2)


Speakerphone/
Answering System CA
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1855 ME
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Table of contents
For customer service or product Please also read
information, visit our web site at Important Product Information
www.telephones.att.com Enclosed in product package.
or call 1-800-222-3111. Getting Started Answering System Operation
Quick reference guide ........................2 Answering system operation ..........17
Parts checklist.......................................3 Day and time announcements ........18
Before you begin ..................................4 Outgoing announcements................19
Telephone installation .........................5 Announce Only mode ......................20
Wall mounting ......................................6 Changing feature options.................21
Message playback ...............................22
Telephone Operation
Recording and playing memos ........23
Basic operation.....................................8
Message window displays.................24
Options during calls ............................9
Remote access....................................25
Feature menu......................................10
Appendix
Memory Dialing
Icons, tones & indicator lights.........26
One touch dialing ..............................12
In case of difficulty.............................27
Speed dialing .......................................12
INDEX..................................................29
Entering numbers...............................13

Caller ID Log
How Caller ID works.......................14
To review Caller ID log....................15
To dial a Caller ID entry..................16

Copyright © 2005 Advanced American Telephones. All Rights Reserved.


AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
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Getting Started Getting Started

Quick reference guide Parts checklist


Remember to save your sales receipt and original packaging in case you ever need to
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Memory
ship your telephone for warranty service. Check to make sure the telephone package
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system dialing
controls
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includes the following:

Telephone Telephone
function keys function keys

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Telephone function keys (see pages 8-9)


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REDIAL ..................Press to redial last number called.


FLASH ....................During a call, press to receive an incoming call, if you
subscribe to a Call Waiting service.
VOLUME ................Press to adjust volume of ringer or active call.
MUTE ......................Press to silence microphone; press again to resume.
SPEAKER ..............Press to turn speakerphone on or off (begin or end a call). Handset cord

Telephone
Telephone
handset

Answering system controls (see pages 17-24) Power


adapter
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Repeat message, record CA Skip to next message, Telephone line cord
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memo or change menu record announcement or
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Press to play or stop playing messages.


Press and hold to play old messages.
Directory card
REMOVE ................Press to delete message currently playing.
ON/OFF ..................Press to turn answering system on or off.
SETUP ....................Press to review, hold to change answering system options.
CLOCK....................Press to review, hold to set the day and time.

Memory dialing (see pages 12-13)

DISPLAY DIAL........Lift handset and press to dial number displayed on screen.


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PROG/MEM ............Press to program or dial a number in Speed Dial memory.
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M1-M3 ....................Press to program or dial a One Touch Dialing number.

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Getting Started Getting Started

Before you begin Telephone installation


Install the telephone as shown below. Choose a location where the phone is not
About Caller Identification exposed to excessive heat, cold, dust or moisture.
Caller ID with Call Waiting features in
this telephone let you see who’s calling
before you answer the phone, even
Plug line cord into
when you’re on another call.These telephone jack.
features require services provided by
your local telephone company.
Plug power cord
Contact your telephone service transformer into
provider if: electrical outlet.

• You have both Caller ID and Call


Waiting, but as separate services
(you may need combined service)
Route cord through slot.
• You have only Caller ID service, or
only Call Waiting service
• You don’t subscribe to any Caller
ID or Call Waiting services. AC 6V

You can use this phone with regular TEL LINE POWER

Caller ID service, and you can use its


other features without subscribing to
either Caller ID or combined Caller
ID with Call Waiting service.There
may be fees for these services, and Plug coiled handset
cord into jack on left
they may not be available in all areas. side of telephone.
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
See Caller ID Operation, beginning on
page 14, for more details about how
these features work.

NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111.

Be sure to use an electrical outlet not controlled by a wall switch.

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Getting Started Getting Started

Wall mounting Wall mounting


The telephone can be installed on any standard wall-phone outlet. Choose a location Plug line cord into telephone, then wrap
where the phone is not exposed to excessive heat, cold, dust or moisture. cord around posts as shown below. Leave a
few inches free, enough to route wire under
tabs and plug into the wall jack.
Line cord Power cord

After cords are connected, press and


slide down firmly so phone is held
AC 6V securely on outlet mounting pegs.
TEL LINE POWER

Press and pull to remove wall-mount bracket.

Turn bracket upside down.

Plug power cord transformer


into electrical outlet.

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Remove handset cradle tab, rotate and replace to


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hold handset securely in place when wall mounted.

Insert bracket tabs into lower notches. Press down firmly to click in place.

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Telephone Operation Telephone Operation


Volume level

Basic operation EM NC
MSG# Options while on calls
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Making and answering calls To adjust listening volume


To answer a call, lift the handset, or press SPEAKER to Press the VOLUME buttons to adjust listening volume.
use the speakerphone. There are eight volume levels for the speakerphone,
To make a call, lift the handset (or press SPEAKER), and four levels for the handset. Each button press
then dial a number. Replace the handset (or press raises or lowers listening volume by one level.
SPEAKER) to hang up.

Call waiting
Hands-free speakerphone calls If you have Call Waiting service, you will hear a beep if
To answer an incoming call, press SPEAKER. To make a someone calls while you are already on a call. Press
call, press SPEAKER, then dial a number.When the FLASH to put your current call on hold and take the
handset is out of the cradle you can press SPEAKER to new call.You can press FLASH at any time to switch
toggle between hands-free speakerphone and normal back and forth between calls.
handset use. Press SPEAKER again to hang up. Light is on when phone is muted
MSG# Mute
555 1234 0 Last number redial Press MUTE to silence the microphone during a call.
REDIAL The most recently dialed number is displayed when you You will be able to hear, but your caller will not be able
lift the handset or press SPEAKER. Press REDIAL to dial to hear you until you press MUTE again to resume your
it again. conversation.

Volume level To adjust ringer volume


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MSG#
To adjust the ringing volume, press the VOLUME but-

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tons while the phone is idle. Each button press raises


or lowers the ringer volume by one level.You can turn
22 CALL 4 NEW the ringer off, or select one of seven volume levels.

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Telephone Operation Telephone Operation


Turn off answering system
(red light off)
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Feature menu Feature menu
In the feature menu you can customize how the tele-
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phone works. Make sure the answering system is off Language
MSG#

0
(red light off), then press SET UP repeatedly until the Press SKIP/REPEAT to select the language used in all
feature you want is displayed. Press SKIP/REPEAT to menus and screen displays.You can choose English,
change settings. Press SET UP again to accept the new WHICH LANGUAGE? Espanol or Francais.
Press SET UP to select feature. setting and move to the next feature.
Press SKIP/REPEAT to change.
Press SET UP to save. Home area code/Local area codes
MSG#

MSG#
Contrast HAC-- 0 Caller ID numbers are not always displayed in the
correct dialing format.To make callbacks easier, you can
4 0 Press SKIP/REPEAT to adjust screen contrast to maxi-
mize readability in different lighting conditions.There
HOME AREA CODE? enter your home area code so that it is not included
when a number is displayed or dialed.
SET CONTRAST are five contrast levels (1-5). MSG#

0
You can also enter up to 4 local area codes for areas
LAC1-- nearby.When you receive a call from one of these
MSG#
Call history LOCaL AREA CODE areas, the local area code is automatically included

0 Press SKIP/REPEAT to turn the Caller ID log on or off: when the number is displayed or dialed.
Use the keypad to enter your home area code, then
CALL HISTORY • All Calls: Each incoming call is logged.
press SET UP to enter up to 4 other area codes if
• No Calls: No Caller ID information is kept. desired.
When you dial a Caller ID entry:
MSG#
Repeated calls • Calls from your designated home area code will be
0 The Caller ID log notifies you when multiple calls are
received from the same number. Press SKIP/REPEAT to
dialed out using 7 digits, without the area code
(i.e., 555-1234)
REPEATED CALLS
turn this feature on or off: • Calls from your designated local area codes will be
• Combined: Only the most recent call from each dialed out using 10 digits, with the area code included
number is kept. A “REP” icon is displayed if more (i.e., 818-555-1234).
than one call is received from the same number.
• Separate: Each call is logged, even if the same person
calls more than once.

MSG#
Call waiting

0 When on, the telephone displays and logs Caller ID


information if you get a new incoming call while on an
cid-CALL WAIT
existing call. Press SKIP/REPEAT to turn this feature on
or off.

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Memory Dialing

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MSG# Memory dialing Press PROG/MEM, then enter number

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555 1234 MSG# Entering numbers


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Memory capacity
555 1234 0 One touch dialing (M1-M3)
ENTER NUMBER
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The telephone can store up to 12 numbers in memory To program One Touch buttons:
locations for quick dialing. Each memory location can ME
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store a number up to 24 digits long.
2 Enter a telephone number (up to 24 digits), or
Press PROG/MEM, then press button import one by pressing REDIAL or REPEAT/MEMO.
One touch dialing (M1-M3) (M1-M3) or enter location (1-9)
3 Press PROG/MEM.
To dial numbers stored in One Touch buttons, lift the
MSG# 4 Press a One Touch button (M1, M2, M3).
handset (or press SPEAKER), then press a One Touch
button (M1, M2, M3). 0 5 Repeat steps 2-4 to program another button, or
ENTER LOCATION?
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press REMOVE to save and exit.
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Speed dialing (1-9)


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MSG# Speed dialing (1-9)
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To dial numbers in Speed Dialing memory locations:


555 1234 To dial numbers in Speed Dialing memory locations:
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2 Press PROG/MEM.
1 Press PROG/MEM.

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3 Press a digit to dial the location you want (1-9). 2 Enter a telephone number (up to 24 digits), or
MSG# import one by pressing REDIAL or REPEAT/MEMO.

Timeouts and error tones


0 3 Press PROG/MEM.
STORED 4 Press a digit to select the location you want (1-9).
If you pause for too long while programming a memory
location, the procedure will time out and you will have
Repeat to enter another number, or 5 Repeat steps 2-4 to program another memory
press REMOVE to exit.
to begin again. location, or press REMOVE to save and exit.
If you store a number in a memory location that is
already in use, the old number will be overwritten with Options while entering numbers
the new number.
• Press SKIP to erase numbers if you make a mistake.
Directory card
• Press REPEAT twice to enter a 3-second dialing pause.
M1- Mom Directory card
M2- Bill at work • Press REMOVE to exit without saving the number.
M3- School
The directory card provided with your telephone can
1- John Smith be used to record names or numbers stored in memory
2- Betty Johnson locations.The back peels off to expose an adhesive To change numbers
3- Pat Taylor surface so you can attach it to the underside of the To change a number, follow the steps above to enter
4- Chris Williams handset if desired. another number in its place.

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Caller ID Log

Caller ID Log No: 1 12:34 PM 10-23 MSG#

12:34 PM 10-23 MSG#


555 1234 0 To review your call log
Pat Williams
0 How Caller ID works
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555 234 To review your Caller ID log


If you subscribe to Caller ID service provided by your
Pat Williams Press to display the most recent call.
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local phone company, information about each caller will ME
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be displayed after the first or second ring.
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Information about the last 50 incoming calls is stored in calls, or press REPEAT/MEMO to scroll back to more
No: 2 12:08 PM 10-23 MSG#

0
your call log.You can review the call log to find out recent calls.
who has called, or return the call without dialing. 555 4321
If you answer a call before the information appears on cHRIS THOMPSON CA
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To return a call
the screen, it will not be saved in your call log.
To call a number that is currently displayed, lift the
handset (or press SPEAKER) then press DISPLAY DIAL.
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Light on: New call(s) received
(See page 16 for important dialing options.)
No: 2 12:08 PM 10-23 MSG#

MSG#
555 4321 0 To copy an entry into memory

0 REDIAL To copy any displayed number into memory, press


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PROG/MEM until “Enter Location?” is displayed, then
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enter a memory location number (1-9).
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Old (viewed) calls New (unviewed) calls To delete entries


Press REMOVE to delete the displayed entry from your
Caller ID log. Press and hold REMOVE to delete all
New call (unviewed) Time/date of call entries.
Repeat call
(see page 10)
NEW
REP
1 12:34 PM10-23 MSG#

0
No:

555 1234
Call number
(1 to 50)

Caller’s number
Pat Williams
Caller’s name

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Caller ID Log Answering System Operation

12:34 PM 10-23 MSG# MSG# Answering System


555 1234 3 To dial a call log entry 4 Operation
Pat Williams
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To call a number that is currently displayed, lift the
handset (or press SPEAKER) then press DISPLAY DIAL.
Message capacity
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Message counter
Dialing options The answering system can record up to 99
Number of messages recorded (or, messages, depending on how long each message is.
Caller ID numbers may appear with an area code that during playback, message number
Individual messages can be up to 3 minutes long, but
may not be required for local calls. If the number currently playing).
total maximum recording time is 19 minutes. Messages
displayed is not in the correct format, you can change will remain available for replay until you delete them.
how it is dialed.
While the number is displayed, press SET UP, then
press ANNC to see various dialing options (with or
without area code, with or without preceding “1”).
When the option you want is displayed, lift the handset
(or press SPEAKER) then press DISPLAY DIAL. Press to repeat message; Press to skip message;
hold while listening to slow hold while listening to speed up
down playback (see page 22). playback (see page 22).
Press to start or stop message
Press and hold to record memo playback (see page 22). Press and hold record outgoing
(see page 23). announcement (see page 19).

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Press to turn answering CA
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system on or off.

Press to delete message


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Press to hear feature options.


Hold to change options (see
page 21).

Press to hear day/time.


Hold to set day/time
(see page 18).

NOTE: The answering system must be on to review or change any settings.

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Answering System Operation Answering System Operation


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MSG#

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Day and time announcements Outgoing announcements


To set day and time The outgoing announcement is what callers hear when
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calls are answered by the answering system.
Before playing each message, the answering system
announces the day and time the message was received. The phone is pre-programmed to answer calls with
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Before using the answering system, you should follow
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1 CLOCK can use this announcement, or replace it with a record-


the steps at left to set the day and time, so messages ing of your own voice.
“Sunday” are dated correctly. Press and hold SKIP/ANNC.
Begin speaking when “A”
2 SKIP/REPEAT To begin, press and hold the CLOCK button for 1 second. appears in message window.
To record your outgoing announcement
“Monday” The system uses voice prompts to guide you. Release button to stop recording.
Press and hold SKIP/ANNC. Begin speaking when “A”
Press until correct day is spoken. Each time you press SKIP, the day, hour, minute or year appears in the message window.To stop recording,
advances by one. Each time you press REPEAT, the day, release the button.The message just recorded will be
3 CLOCK
hour, minute or year is reduced by one.When you hear Speak into microphone.
played back.
“12 PM” the correct setting, press CLOCK to move to the next
setting. Speak facing the telephone from about 9 inches away.
4 SKIP/REPEAT You can record an announcement up to 3 minutes long.
“1 PM” Announcements less than 3 seconds long will not be
To check day and time recorded.
Press until correct hour is spoken.
You can press CLOCK at any time to hear the
5 CLOCK
current day and time without changing it. To review your outgoing announcement
“0” Microphone
Press PROG/MEM, then SKIP/ANNC to hear the
6 SKIP/REPEAT currently used outgoing announcement.
“1”
Press until correct minute is spoken. To delete your outgoing announcement
7 CLOCK Press PROG/MEM, then SKIP/ANNC to hear the
“2004” currently used outgoing announcement. Press REMOVE
during playback to delete your announcement.
8 SKIP/REPEAT
When your announcement is deleted, calls will be
“2005” answered with the pre-programmed announcement
Press until correct year is spoken. described above.
9 CLOCK

“Monday, 1 pm, 2005”

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Answering System Operation Answering System Operation


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MSG#

Ao Announce Only mode


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Changing feature options
In Announce Only mode, callers hear an announcement When the answering system is on, you can customize
AN

but cannot leave messages.This option is useful, for how the system operates. Press and hold SET UP to
“AO” (Announce Only) stops
flashing after an announcement
example, to notify callers that you will be away for an begin, then press repeatedly to hear each feature. Press
is recorded. extended period and request that they call back after a SKIP/REPEAT to change the setting of any feature.
certain date.
1 SET UP
Feature options (Default settings underlined)
Press and hold for 1 second
1 SET UP To turn Announce Only on or off to enter feature menu.
“Selected Press and hold SET UP until you hear “Selected System announces: Feature description:
announcement is A” announcement is A.” Then press SKIP/REPEAT until you 2 SET UP
hear the option you want: Press until desired feature “Selected announcement is...” A: Callers can leave messages.
2 SKIP/REPEAT
is heard (see list at right). Options: A / Announce Only Announce Only: Callers cannot leave
• A: Callers hear current outgoing announcement and messages (see page 19).
“Announce Only”
can leave messages.
3 SKIP/REPEAT “Number of rings is...” Choose number of rings before the system
• Announce Only: Callers hear current outgoing Options: 2-7 / 24 / 46 (default 4) answers a call (2 to 7). There are two toll-
3 PLAY/STOP announcement and cannot leave messages. Press until desired selec- saver options: 2/4 (2 rings if new messages,
4 otherwise) and 4/6 (4 rings if new
tion is heard.
Press PLAY/STOP to save your selection and exit, or press messages, 6 otherwise).
SET UP again to change other features (see page 21). “Message alert is...” When on, the telephone beeps every 10
4 SET UP Options: On / Off seconds when you have new messages.

Press to set selection and “Remote access code is...”


To record your outgoing announcement move to next menu option.
Follow prompts to enter a 3-digit number
Options: 500-999 / (default 500) (must be between 500 and 999).
After turning on the Announce Only feature, follow the
“Priority call code is...” A special tone alerts you when callers
procedure on page 19 to record your announcement. Or Options: 500-999 / (default 999) enter this code (must be 500-999).
If you do not record an announcement, incoming calls
“Announcement monitor is...” When on, you will hear your outgoing
will be answered after 10 rings, but callers will hear no PLAY/STOP Options: On / Off announcement as callers hear it.
announcement and will not be able to leave a message.
Press to set selection and “Number announce is...” When on, you will hear Caller ID number
exit menu. Options: On / Off spoken when a call is received.

“Store number is...” When on, you will hear caller’s phone
What is Priority Call Code? Options: On / Off number spoken before message playback.
If a caller enters your Priority Call
“Accept blocked calls is...” When on, the telephone will accept calls
Code while your announcement is
Options: On / Off from callers with blocked Caller ID.
playing, you’ll be alerted with a
special tone so you can answer
the call.
“Call screening is...” When on, you can hear callers as they
Options: On / Off leave messages.
The code is pre-set to 999. See
steps at right to change it.
“Selected ring is...” Press SKIP/REPEAT to hear and select
Options: Ring style 1-4 one of four different ringing styles.

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Answering System Operation Answering System Operation


Number of messages
MSG#

12
(or, during playback, message
number currently playing). Message playback Recording and playing memos
MSG# Press PLAY/STOP to hear only new (unheard) messages. Memos are messages you record yourself.They are
3
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Press and hold PLAY/STOP to hear all messages. CA
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saved, played back and deleted exactly like incoming
messages.You can record a memo as a reminder to
If you have new messages waiting, you will hear only the
yourself, or leave a message for someone else if others
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in your household use the answering system.


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Announcements Press and hold REPEAT/MEMO,


To record a memo
ME
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NC then begin speaking. Elapsed
• Before each message, you will hear the day and time time is shown in message window.
Follow the steps at left to record a memo. Elapsed time
Press PLAY/STOP to begin or it was received. Press PLAY/STOP to stop
end message playback. (in seconds) is shown in the message window as you
recording.
• After the last message, you will hear “End of messages.” record.You can record a memo up to 3 minutes long.
If the system has less than 5 minutes of recording Memos less than 1 second long will not be recorded.
1 PLAY/STOP time left, you will hear time remaining. Speak into microphone.
Message playback begins. See
options at right. To play back a memo
Options during playback
Press PLAY/STOP to hear messages and memos (see
2 PLAY/STOP • Press VOLUME button to adjust speaker volume. page 22 for other options).
Message playback ends. • Press SKIP to skip to next message (or hold down
to speed up message playback).
• Press REPEAT to repeat message currently playing.
Microphone
NOTE: If “F” is flashing in Press twice to hear previous message. (Hold down
the message window, memory is to slow down message playback).
full. You will have to delete some
messages before new ones can • Press REMOVE to delete message being played back.
be received.
• Press PLAY/STOP to stop playback.

NOTE: If you have new To delete all messages


(unheard) messages, the “Delete
All” feature will not work. To delete all messages, press and hold REMOVE while
the phone is idle (not during a call, or during message
playback).

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Answering System Operation Answering System Operation


A 3-digit security code is

0
required to access your
Message window displays answering system from any Remote access
touch-tone phone.This
The message window usually displays the total number
code is “500” by default; Play messages Press 1 to hear all messages.
of memos and incoming messages. See the list below for
Message window explanations of other displays in this window.
see page 21 to change it. 1/2 Press 2 to hear only new messages.

Repeat message Press to repeat current message.


Message window displays 1 Dial your telephone number from
any touch-tone phone.
4
0 No messages waiting.
Skip message Press to skip to next message.
1-99 Number of messages/memos, or message
currently playing (see page 22).
2 When system answers, enter your
3-digit Remote Access Code (500
6
Current Remote Access Code while setting unless you have changed it).
(see page 21). Stop Press to stop any operation

0-7 / 1-8 Current ringer volume/listening volume level


5 (stop playback, stop recording).
3 Enter remote commands
while adjusting. (see list at right).
Delete message Press 3 to delete message during playback.
0-59 (counting) Elapsed time while recording a memo (see page
23) or announcement (see page 19). 3 Press 33 to delete all messages.
4 Hang up to end call and save all
F (flashing) Memory is full. Messages must be deleted before undeleted messages.
new messages can be received. Review announcement Press to review current outgoing

CL (flashing) Clock needs to be set (see page 18).


7 announcement.

AO Announce Only mode is on. If flashing, no


Record announcement Press * 7, wait for beep, then begin speak-
announcement has been recorded (see page 19).
*7to begin recording ing. Press 5 to stop recording and hear
-- System is answering a call, or being accessed
5to stop recording playback of new announcement.
remotely.
-- (flashing) System is being programmed or initialized.
Record memo Press #, wait for beep, then begin
-||- -- Displayed for 1 second when any answering #to begin recording speaking. Press 5 to stop recording.
(on) (off) system setting is turned on or off.
5to stop recording
Turn system on If off, system will answer after 10 rings. Enter
00 your access code, then press 0 0 to turn on.

Review/set day & time Press 8 to hear current day & time. Press # 8
8 / #8 to change day & time.

Review settings Press to hear current status of all answering


9 system settings.

Exit Press to hang up answering system.


*9

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Appendix Appendix

Icons, tones & indicator lights In case of difficulty


NEW ERR Status icons If you have difficulty with your phone, please try the suggestions below. For Customer
REP
1 MSG#

CL
No: Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111.
Ringer is off (see page 8).
NEW New call received (see page 14). Telephone does • Make sure the AC adapter is plugged into an outlet not controlled by
REP Repeat call from same number (see page 14). not work at all a wall switch.
• Make sure the line cord is plugged firmly into the telephone and the
No. Call number (see page 14).
modular jack (see page 5).
ERR Error (current operation has been unsuccessful; try again).
MSG# Message number (see page 17).
Telephone does • Make sure the ringer is on (see page 8).
CL If flashing, set answering system clock (see page 18). not ring • Make sure the telephone line cord and AC adapter are plugged in
properly (see page 5).
Alert tones
• You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.
“Beep” Confirmation tone (procedure completed).
CA
LL E
R ID / MESSAG
ES
(1 quick beep)
ME
MO NC

“Beep-Beep-Beep-Beep-Beep” Error tone (current operation has been


AN

If you hear • Appliances plugged into the same circuit as the telephone can cause
(5 quick beeps) unsuccessful; try again). noise or interference. Try moving the appliance or telephone to another outlet.
interference • Disconnect the telephone from the modular jack and connect another
“Beep-Beep-Beep” Priority call alert (caller has entered during a call
(3 quick beeps, repeated) priority call code; see page 21). telephone. If calls are still not clear, the problem is probably in your
wiring or local service. Call your local telephone service company.

Indicator lights

NEW CALL
On when new call(s) received since
Caller ID log last reviewed.

CA
LL E
R ID / MESSAG
ES ANSWERING SYSTEM
On: Answering system is on.
Off: Answering system is off.
ME
MO
AN
NC
Flashing: New message(s) received

MUTE
On when microphone is muted.

SPEAKER
On when speakerphone is in use.

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Appendix Appendix

In case of difficulty Index


A M
Incomplete • If a caller leaves a very long message, part of it may be lost when the
messages system disconnects the call after 3 minutes. AC adapter, 5, 7 Making calls, 8
Access code, 25 Memos, 23
• If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call. Alert tones, 26 Menus, 2, 10-11, 21
Answering calls, 8 Message alert, 21
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
Answering system, 17 Messages, 17-25
announce only, 20 Microphone, 19, 23
delete messages, 22 Missed calls, 14
Difficulty hear- • Increase speaker volume. feature options, 21 Mute, 9
ing messages outgoing announcement, 19
memos, 23 N
play messages, 22, 25 Number of rings before answer, 21
System does not • Make sure that the answering system is on.
answer after remote access, 25
correct number
• If Toll Saver is activated, the number of rings changes when you have O
of rings
new messages waiting (see page 21). C On/off button, 17
• In some cases, the system may be affected by the ringing system Call logs, 14 Outgoing announcement, 19
used by the local telephone company.
Caller ID, 14
• If the memory is full or the system is off, the system will answer after delete entries, 15 P
10 rings.
dial entries, 16 Playback (messages), 22
Call screening, 21 Problems, 27
“CL” flashes in • You need to reset the answering system clock (see page 18). Call waiting, 4, 9
message window Q
D
Quick reference guide, 2
System does • Make sure to enter your Remote Access Code correctly (see page 25).
Day/time, 18
not respond Delete Call Log entries, 15 R
• Make sure you are calling from a touch-tone phone. When you dial a Dialing,
to remote number, you should hear tones. If you hear clicks, the phone is not a Receiving calls, 8
commands touch-tone telephone and cannot activate the answering system. manual dialing, 8 Redial, 8
memory dialing, 12 Repeat, 22
• The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announce- Ring tone options, 21
E
ment is over before entering the code. Ringer volume, 8
• There may be noise or interference on the phone line you are using. Ending calls, 8 S
Press dial-pad buttons firmly. Error tones, 26 Skip, 22
Sounds & alerts, 26
F
Announcement • When you record your announcement, make sure you speak in a Speakerphone, 8
message is not normal tone of voice, about 9 inches from the telephone. Flash (switchhook flash), 9
clear • Make sure there is no “background” noise (TV, music, etc.) while T
I
you are recording. Time, 14, 18
• Record your outgoing announcement from a remote telephone Incoming call log, 14 Tones, 26
(see page 25). Incoming calls, answering, 8 Troubleshooting, 27
Incoming messages, 17
Indicator lights, 25 V
Volume controls, 8, 9
L
Last number redial, 8

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