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    Online Feedback System 1723

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    santosh kumar
    This document summarizes an online feedback case regarding a faulty power plant module installed in Kundeigola, Deogarh, Odisha. The complainant is Sanjeeb Kumar Sahu who reported an issue with the 25A module from the manufacturer ELTEK SGS Pvt. Ltd. The case is currently acknowledged by the quality assurance center and is awaiting remarks and investigation from various BSNL departments and the vendor before a satisfactory report can be submitted.

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    © All Rights Reserved
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    Online Feedback System 1723

    Uploaded by

    santosh kumar
    18 views2 pages
    This document summarizes an online feedback case regarding a faulty power plant module installed in Kundeigola, Deogarh, Odisha. The complainant is Sanjeeb Kumar Sahu who reported an issue with the 25A module from the manufacturer ELTEK SGS Pvt. Ltd. The case is currently acknowledged by the quality assurance center and is awaiting remarks and investigation from various BSNL departments and the vendor before a satisfactory report can be submitted.

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    This document summarizes an online feedback case regarding a faulty power plant module installed in Kundeigola, Deogarh, Odisha. The complainant is Sanjeeb Kumar Sahu who reported an issue with the 25A module from the manufacturer ELTEK SGS Pvt. Ltd. The case is currently acknowledged by the quality assurance center and is awaiting remarks and investigation from various BSNL departments and the vendor before a satisfactory report can be submitted.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    18 views2 pages

    Online Feedback System 1723

    Uploaded by

    santosh kumar
    This document summarizes an online feedback case regarding a faulty power plant module installed in Kundeigola, Deogarh, Odisha. The complainant is Sanjeeb Kumar Sahu who reported an issue with the 25A module from the manufacturer ELTEK SGS Pvt. Ltd. The case is currently acknowledged by the quality assurance center and is awaiting remarks and investigation from various BSNL departments and the vendor before a satisfactory report can be submitted.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Online Feedback System http://qa.bsnl.co.in/feedback/views/index.php?action=progressm&case=...

    ONLINE FEEDBACK SYSTEM


    Welcome....eltek

    Home Change Password Logout

    Case No: FC-1723-POW-15-16

    Case details

    sanjeeb kumar sahu/SANJEEB KUMAR SAHU


    Complainant Name/ Address/ Office ph/ Mobile/ Email
    SDE(CMTS),SAMBALPUR///

    Manufacturer/Supplier ELTEK SGS PVT. LTD

    PLG/12-11/PP-25A(7+1)/12-13/11 dt. 26-02-2014 dt.


    PO No & date
    26-02-2014

    IC No & date dt.

    Date Of Registration of case 03-06-2015

    Complaint Reference No & date dt.

    Product S M P S POWER PLANT-48V/25A

    Product Description(if any), Model No, Serial no 25A MODULE/TEC25/1400W/134671103536

    Quantity of faulty items/ Total Quantity Received received by the


    1/
    consignee

    Place where the equipment is installed/ SSA/ Contact no of person KUNDEIGOLA,DEOGARH,ODISHA/ SAMBALPUR/
    where equipment is installed 9437560777

    Complaint Details MAINTENANCE

    Warranty Status(complainant) WITHIN WARRANTY

    Warranty Status(by FB ADMIN) Within Warranty

    A/T Completed? NO

    Type of Case Feedback

    Compliance details

    Rectification Details.

    Date of clearance of fault

    "Value of stores tested" of the faulty item/ equipment

    "Total value of stores tested" of the above item/equipment

    IC date (GPMS)

    Whether satisfactory report from the field received/ enclosed?

    Analysis of fault

    Warranty date

    Investigation details:

    a) Deficiencies in specs.

    b) Deficiencies in prescribed QA procedures

    1 of 2 10/9/2015 1:22 PM
    Online Feedback System http://qa.bsnl.co.in/feedback/views/index.php?action=progressm&case=...

    c) Deficiencies in implementation of QA procedures

    d) Human lapse(s). If so, the responsible person(s) should be identified

    Observation Period

    Action taken against QA employee for his/ their lapses

    Action taken against vendor for vendor's lapses

    Any suggestion(s) to avoid recurrence (preventive measures)

    Present Status of the Case: ACKNOWLEDGED BY QACENTRE

    PROGRESS OF THE CASE

    No JTO/ SDE remarks.

    No DE remarks.

    No DGM remarks.

    No GM remarks.

    Vendor remarks by: --

    No Tech Section remarks.

    No DGM(TSE) remarks.

    No GM(HQ) remarks.

    Satisfactory report entry date & time:

    Satisfactory report:
    Satisfactory report not entered.

    2 of 2 10/9/2015 1:22 PM

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