PUA Ineligibility Determinations
PUA Ineligibility Determinations
PUA Ineligibility Determinations
Governor
SECURITY DIVISION
MEDIA CONTACT: ELISA CAFFERATA
ROSA MENDEZ Director
[email protected]
LYNDA PARVEN
Administrator
PRESS RELEASE
For Immediate Release
December 10, 2020
CARSON CITY, NV – Today, the Nevada Department of Employment, Training and Rehabilitation
(DETR) announced that nearly 167,000 Pandemic Unemployment Assistance (PUA) ineligibility
claim determination notices will be sent in this week.
Staff have been working to verify the identity of PUA claimants. If identity cannot be validated,
these cases have been determined to be ineligible for benefits. Individuals have the right to
appeal this determination.
If individuals think that they received this disqualification in error, they are encouraged to file an
appeal. Individuals can also contact the PUA call center at either 775-298-6007 or 702-998-3081.
Call center agents will work with DETR staff to address these particular claims scenarios and
resolve issues as quickly as possible.
DETR has identified a large number of questionable claims. In order to best address suspected
fraud, DETR has flagged and reviewed these claims. Where a claimant’s identity cannot be
validated, DETR has determined these claims have been found to be ineligible and they won’t be
processed further.
In each case, the claimant either did not follow through with an ID.me request for information or
the claim was flagged for questionable identity. DETR has contracted with ID.me, a secure,
identity verification platform, to confirm claimant identifies. Individuals who received a message
requesting identity verification with ID.me are encouraged to respond by clicking on the green
button and following instructions to verify identity.
2800 E. St. Louis Ave. • Las Vegas, Nevada 89104 • (702) 486-7923 • Fax (702) 486-6426
500 East Third Street • Carson City, Nevada 89713 • (775) 684-3911 • Fax (702) 775-7340
https://detr.nv.gov
Filers who receive notification of claim determination will get information about how to file an
appeal at the same time. A request for appeal typically must be filed within 11 days after the
date of mailing of the notice of determination of claim. DETR has currently waived the 11-day
deadline due to the significant number of potential fraud claims. PUA claimants can file their
appeal online at EmployNV.gov by clicking on the link to for more information on unemployment
benefits on their claimant dashboard and then clicking on the “Appeals” link listed in the
Unemployment Services screen.
Claimants are reminded to continue to file weekly claims for unemployment benefits while the
appeal is pending in order to receive payments if the appeal is decided in their favor.
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ABOUT DETR: The Department of Employment, Training & Rehabilitation (DETR) is the state’s lead workforce
development agency. It consists of divisions that offer workforce related services, job placement and training,
services for people with disabilities, investigation of claims of discrimination, unemployment insurance benefits,
labor market data and more. Many of these services are provided through Nevada JobConnect career centers and
in cooperation with its community partners.
2800 E. St. Louis Ave. • Las Vegas, Nevada 89104 • (702) 486-7923 • Fax (702) 486-6426
500 East Third Street • Carson City, Nevada 89713 • (775) 684-3911 • Fax (702) 775-7340
https://detr.nv.gov