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    Knowledge Management MBA-90/R/MS Fall2020-H: 3. Instructions

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    Waqar Ahmad

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    Knowledge Management MBA-90/R/MS Fall2020-H: 3. Instructions

    Uploaded by

    Waqar Ahmad
    18 views2 pages

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    1025CO_KM

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    18 views2 pages

    Knowledge Management MBA-90/R/MS Fall2020-H: 3. Instructions

    Uploaded by

    Waqar Ahmad

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    Knowledge Management

    ACD/3/001
    MBA-90/R/MS Fall2020-H

    1.Objective / Goal This course will provide students with an introduction to the concepts and practice of
    knowledge management and equip them with ideas and practical approaches to implement
    knowledge management system in an organization.

    2.Learning Outcome
     Use a framework and a clear language for knowledge management concepts;
     Describe how valuable individual, group and organizational knowledge is managed
    throughout the knowledge management cycle;
     Define the different knowledge types and explain how they are addressed by
    knowledge management;
     Describe the major roles and responsibilities in knowledge management
    implementations;
     Identify some of the key tools and techniques used in knowledge management
    applications.
     Identify and evaluate major KM issues such as ethics, knowledge ownership vs.
    authorship, copyright, intellectual property and knowledge sharing incentives

    3. Instructions Students must adhere to following:


    1. Must come prepared for the class.
    2. Must read the topics to be discussed in advance.
    3. Must reach class two minutes before start.
    4. Must be properly attired.
    5. Must complete all assignments in time.
    6. Must not use red or green ink in all grading examinations.
    7. Must switch off cell phones during class time.
    4. Attendance Students are required to maintain 75% attendance.

    5. Books Text book: Knowledge Management by Elias Awad & Hassan Ghaziri
    Reference book: The Knowledge Management Toolkit by Amrit Tiwana

    6. Assessment
    Activity Marks Duration Frequency Selection Weight age
    Quiz 10 Max. 10 minutes 3 Best 2 10%
    Assignment 10 One week 2 Best 1 10%
    Term Exam 20 1 hr. 15 min, 2 Best 1 20%
    Report/ Presentation 10 N/A 1 1 10%
    CSR/Class Participation 10 N/A N/A N/A 10%
    Final 40 3 hours One One 40%

    Grade Percentage GPA Grade Percentage GPA


    A+ 85% & above 4.00 C 60% - 64% 2.00
    A 80% – 84% 3.75 D+ 55% - 59% 1.50
    B+ 75% - 79% 3.50 D 50% - 54% 1.00
    B 70% - 74% 3.00 F Below 50% 0.00
    C+ 65% - 69% 2.50

    7. LECTURE-WISE COURSE BREAKDOWN

    Study
    Sessions Topics
    Ref
    Chapter 1 - Introduction to Knowledge Management
    1 What is Knowledge Management
    2 Why Knowledge Management
    3 KM Justification, KM Drivers
    Chapter 2 - Understanding Knowledge
    4 Key Challenges, Summarizing Chapter 1
    5 Data, Information , Knowledge
    6 Types of Knowledge

    Page 1 of 2
    Knowledge Management
    ACD/3/001
    MBA-90/R/MS Fall2020-H

    7 Shallow and Deep Knowledge


    8 Reasoning and Heuristics
    9 From Procedural to Episodic Knowledge, Explicit and Tacit Knowledge
    Chapter 3 - Knowledge Management System Life Cycle
    10 Human Thinking and Learning
    Challenges in Building KM Systems, Conventional versus KM System Life
    11
    Cycle
    12 Rapid Prototyping Process,

    13 Evaluating Existing Infrastructure


    14 Form the KM Team, Design the KM Blue Print
    15 Key Layers of KM System Infrastructure,

    16 Test the KM System


    17 Implementation of KM System, Post System Evaluation
    18 Implication for Knowledge Management,

    Chapter 4 - Knowledge Creation & Knowledge Architecture


    19 Knowledge Creation
    20 Nonaka's Model of Knowledge Creation & Transformation
    21 Knowledge Architecture,
    TERM EXAM #01
    Chapter 5 – Capturing Tacit Knowledge
    22 What is Knowledge Capture?, Evaluating the Expert
    23 Developing a Relationship with Experts
    24 Guide Successful Interview
    Chapter 6 - Other Knowledge Capture Techniques
    25 Brain Storming, Protocol Analysis
    26 The Repertory Grid, The Delphi Method
    27 Concept Mapping,
    Chapter 7 - Knowledge Codification
    28 What is Knowledge Codification? , Why Codify?
    29 Modes of Knowledge Conversion , Decision Tables, Decision Tree
    30 Knowledge Maps, Frames, Production Rules,
    Chapter 8 – System Testing and Deployment
    31 Case Based Reasoning
    32 Quality and Quality Assurance, Knowledge Testing
    33 Approaches To logical Testing,

    34 Approaches to User Acceptance Testing


    35 KM System Deployment, Issues Related to Deployment
    36 User Training and Deployment,
    Chapter 11 - Learning from Data
    37 Neural Networks as a Learning Model
    38 Association Rules
    39 Classification Trees,

    Chapter 12 – Data Mining


    40 What is Data Mining, Data Mining and Business Intelligence
    41 Machine Learning, Data Warehouses
    42 OLAP,

    Page 2 of 2

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