Why Is Online Etiquette Important?
Why Is Online Etiquette Important?
Why Is Online Etiquette Important?
Section: 12 ICT – B
Online Etiquette
-This is called online etiquette, or netiquette for short. Online etiquette is the correct or acceptable
way of communicating or behaving on the Internet.
You need to have been introduced to the person before you IM them, says Pachter. So if you
only know the person through social media but have never actually met them, you shouldn't IM
them.
When starting a conversation with someone over IM, you should always say "hi" or "hello" and
then check to make sure it's a good time for them to chat. Otherwise, you may be interrupting
them.
This form of communication can be really disruptive for those on the receiving end, since the
message pops up on their screens, says Pachter. You should always adjust your style of
communication to meet the other person's, whether they are colleagues, bosses, customers, or
clients.
Ask yourself, will this message require the receiver to take time to think about their response? If
yes, you might want to send an email or call them instead
5. Be careful with abbreviations.
Similar to texting, it's common to use abbreviations and shortcuts such as "LOL" (laugh out
loud), "np" (no problem), or "u" (you) in an IM, but make sure the abbreviation you use is
appropriate.
IM is too casual a medium to have an important conversation, particularly one that's negative.
For example, you should not IM a colleague or employee that they have not been chosen for a
project. It's difficult to know what tone you're giving off in a short message, so Pachter says it's
safer to stick to only neutral or good news when sending an online chat to people in your
professional network.
If you're going to change a meeting time or venue at the last minute, give the person a call out
of respect, says Pachter. They may not check their computers before leaving to meet you.
Do not send someone an online chat if their status is "away" or "busy." You may be disrupting
their work by popping up in the middle of their computer screen.