United Nations Nations Unies: Unocha Myanmar - Vacancy Announcement

United Nations Nations Unies
B U R E A U D E L A C O O R D I N AT I O N O F F I C E F O R T H E C O O R D I N AT I O N
D E S A F FA I R E S H U M A N I T A I R E S O F H U M A N I TA R I A N A F FA I R E S
UNOCHA MYANMAR - VACANCY ANNOUNCEMENT
The United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) is seeking the applications
from dynamic and highly motivated Myanmar nationals for the following vacancy. Detailed terms of reference for
vacancy are attached.
Vacancy No: UNOCHA/YGN/2016/006

Job Code Title: ICT Associate
Contract Type: Fixed-Term Appointment (FTA)
Position Number: 1 Position
Grade: GS6
Duration: One year with possibility of extension
Position Start Date: As soon as possible
Duty Station: Yangon, Myanmar
Requirements:
 Secondary education with relevant certifications in hardware and software management and
application (Microsoft
 Certification, Cisco Certification). University Degree in Computer Science desirable, but it is not
a requirement. Cisco Certified Network Administrator (CCNA) and Microsoft Certified
Professional (MCP) required. If certification is not available at the time of recruitment, it should
be obtained within 6 months.
 6 years of relevant working experience, including network administration, management of
hardware and software platforms, telecommunications facilities, knowledge of Windows-based
packages/applications.
 Fluency in English and Myanmar language
Applications should be addressed to:
Admin and HR Unit, UNOCHA Myanmar

Room (211), No (5), Kanbawza Street, Shwe Taung Kyar (2) Ward,
Bahan Township, Yangon, Myanmar (In front of Pearl Condo)
Email: [email protected], [email protected]
Only those candidates in whose qualifications and experience the Organization has further interest will be
contacted for subsequent interview(s). Interviews will be competency based.
The incumbent must be a Myanmar citizen. People living with HIV/AIDS are encouraged to apply.
Qualified women are encouraged to apply. Applicants are also requested to mention in the applications if they are
related through marriage or by blood to any of the employees currently serving with any of the UN agencies in
Myanmar.
UNOCHA is an equal opportunity employer. UNOCHA regrets its inability to reply individually or
attend to telephone queries on the advertised posts.
Closing Date: 31 May 2016

I. Position Information
Job code title: ICT Associate

Pre-classified Grade: GS-6
Supervisor: Administrative & Finance Management Officer
II. Organizational Context
Under the guidance and direct supervision of the Administrative & Finance Management
Officer, the ICT Associate provides ICT services, implements ICT management systems and
strategies, provides daily technical support to users of information management tools and
technology infrastructure. The ICT Associate promotes a client-oriented approach.
The ICT Associate works in close collaboration with the Administration unit, Programme and
Operations teams in the CO and UNOCHA Field Offices in Sittwe, Myitkyina, Bhamo and
Naypyitaw as well as NY and Geneva HQ staff for resolving complex ICT-related issues,
collaborates with Regional ICT Officers (ROAP Bangkok ), other ICT Managers and other ICT
Staff.
III. Functions / Key Results Expected

Summary of key functions:
 Implementation of ICT strategies and introduction/implementation of new technologies

 Effective functioning of the CO hardware and software packages
 Support to networks administration
 Provision of web management services
 Provision of administrative support
 Facilitation of knowledge building and knowledge sharing
1. Ensures implementation of ICT strategies and introduction/implementation of new

technologies, focusing on achievement of the following results:
 Compliance with corporate information management and technology standards,

guidelines and procedures for the CO technology environment.
 Participation in development and implementation of ICT annual plan
 Prepare ICT budget for inclusion in the annual cost plan( budget)
 Implementation of Microsoft windows server 2008 R2 Enterprise with Lotus domino
Server 8.5.1
2. Ensures effective functioning of the CO hardware and software packages, focusing on

the achievement of the following results:
 Effective functioning (installation, operation and maintenance) of all UNOCHA

hardware equipment and acquisition of hardware supplies.
 Performance of specific technical functions, including changing of hardware electronic
components (disks, memories, network wiring, power sources, etc.) and routine
repairs.
 Installation of commercial and in-house developed software and related upgrades,
anti-virus programs on a timely basis.
 Negotiate contracts with most reliable vendors for most critical ICT hardware and
software
3. Ensures efficient networks administration, focusing on achievement of the following

results:
 Monitoring of the network connection on a daily basis to ensure a stable and

responsive network environment.
 Trouble-shooting and monitoring of network problems. Ensure that the UNOCHA
desktop and network resources are protected from malicious virus attacks and deploy
countermeasures in the event of the attacks
 Response to user needs and questions regarding network access.
 Maintenance of up-to-date parameters of information for the network clients and
electronic mail.
 Implementation of backup and restoration procedures for local drives. Maintenance of
backup logs. Organization of off-site storage of backups.
 Maintenance of measures in place for business continuity and disaster recover
processes and procedures including backup and restoration of both server and local
storage facilities.
 Networks administration support to other UN agencies as required and preparation of
bills for cost recovery for the service provided.
 Monitor and implement wireless networks among UN agencies
4. Provides web management services, focusing on achievement of the following results:
 Support to the maintenance of the CO websites and Intranet on Lotus Notes

 Trouble-shooting and monitoring of websites for UNOCHA and other UN agencies
upon request
 Preparation of bills for cost recovery for the service provided.
 Support the MIMU webmaster in implementing XAMPP server for apache/ php /SQL
database
5. Provides administrative support, focusing on achievement of the following results:
 Provision of advice on and assistance in procurement of new ICT equipment for the
CO and projects, provision of technical specifications and information on best options
in both local and international markets, review of quotations and bids
 Maintenance of an up-to-date inventory of the software and hardware.
 Maintenance of a library of ICT related reference materials
 Maintenance of the inventory and stock of supplies and spare parts in cooperation with
the Administration and Procurement Teams.
 Provision of ICT support to key events.
 Maintain VHF Radio Inventory
 Prepared the Handbook for Communication in Emergency
6. Ensures facilitation of knowledge building and knowledge sharing in the CO, focusing
on achievement of the following results:
 Identification and promotion of different systems and applications for optimal content
management, knowledge management and sharing, information provision.
 Participation in the organization of training for the CO staff on ICT issues.
 Maintenance of staff training profiles.
 Synthesis of lessons learned and best practices in ICT.
 Sound contributions to knowledge networks and communities of practice.
 Train the MIMU ICT interns in ICT support, guiding them in the implementation of ICT
projects
 Train Database Associate in the hub office in providing ICT support to the field office
7. Performs any other tasks assigned by the supervisor and/or the Head of Office.
IV. Impact of Results
The key results have an impact on the overall efficiency of the Country Office including
improved business results and client services. Forward-looking ICT management has an
impact on the organization of office management, knowledge sharing, and information
provision.
V. Competencies and Critical Success Factors
Corporate Competencies:
 Demonstrates commitment to UNOCHA’s mission, vision and values

 Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies:
Knowledge Management and Learning

 Shares knowledge and experience and provides helpful advice to others in the office
 Ability to develop systems for structuring, codifying and providing access to information and
knowledge
Development and Operational Effectiveness

 Ability to provide IT support services including IT hardware/ infrastructure support, ERP
support, other IT applications support, web design and maintenance
 Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security
and viral protection systems, knowledge of web design, knowledge of Microsoft Windows
network administration, ERP
 Ability to provide input to business processes re-engineering, elaboration and implementation
of new systems
Leadership and Self-Management

 Focuses on result for the client and responds positively to feedback
 Consistently approaches work with energy and a positive, constructive attitude
 Demonstrates openness to change and ability to manage complexity

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United Nations Nations Unies

UNOCHA MYANMAR - VACANCY ANNOUNCEMENT

Vacancy No: UNOCHA/YGN/2016/006

Applications should be addressed to:

Admin and HR Unit, UNOCHA Myanmar

Closing Date: 31 May 2016

Job code title: ICT Associate

II. Organizational Context

III. Functions / Key Results Expected

 Implementation of ICT strategies and introduction/implementation of new technologies

1. Ensures implementation of ICT strategies and introduction/implementation of new

 Compliance with corporate information management and technology standards,

2. Ensures effective functioning of the CO hardware and software packages, focusing on

 Effective functioning (installation, operation and maintenance) of all UNOCHA

3. Ensures efficient networks administration, focusing on achievement of the following

 Monitoring of the network connection on a daily basis to ensure a stable and

4. Provides web management services, focusing on achievement of the following results:

 Support to the maintenance of the CO websites and Intranet on Lotus Notes

5. Provides administrative support, focusing on achievement of the following results:

IV. Impact of Results

V. Competencies and Critical Success Factors

 Demonstrates commitment to UNOCHA’s mission, vision and values

Knowledge Management and Learning

Development and Operational Effectiveness

Leadership and Self-Management

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