Waters Empower 3 Service Release 2 PDF

R E L E A S E N O T E S
Waters Empower 3 Service

Release 2
Waters® Empower® 3 Service Release 2 (SR2) corrects various software defects.
These release notes contain the following important information for installing and using Empower 3
Service Release 2 software.
Unless superseded, all previous release notes and product support information apply to this software
release.
Table of Contents
Table of Contents ....................................................................................................................... 1
GxP compliance requirements .................................................................................................... 4
System and software requirements ............................................................................................ 4
Before you install Empower 3 SR2 software ............................................................................... 4
Install Empower 3 Service Release 2.......................................................................................... 5
After installing Empower 3 Service Release 2 ................................................................................. 5
Install Empower 3 SR2 on a single computer ................................................................................. 5
Install Empower 3 SR2 on multiple computers using the PsExec utility .............................................. 6
Install Empower 3 SR2 on multiple Citrix servers ........................................................................... 9
Verify the Empower 3 Service Release 2 installation ................................................................ 10
Enhancements added to this release ........................................................................................ 10
Issues fixed in this release ....................................................................................................... 11
Issues fixed in Empower 3 SR2 ................................................................................................... 12
Issues fixed in Impurity Processing ............................................................................................. 13
Issues fixed in Agilent GC Instrument Control ............................................................................... 13
Issues fixed in Empower Toolkit .................................................................................................. 14
Waters and “THE SCIENCE OF WHAT’S POSSIBLE.” are registered trademarks of Waters Corporation.
All other trademarks are the sole property of their respective owners.
Copyright  2014 Waters Corporation
*716004166* *Rev.A*
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Issues fixed in Review and Processing ......................................................................................... 15
Issues fixed in Data Analysis and Processing ................................................................................ 15
Issues fixed in Run Samples ....................................................................................................... 16
Issues fixed in Configuration Manager ......................................................................................... 17
Issues fixed in Preview and Reporting .......................................................................................... 17
Issues fixed in Mass Spec Capabilities .......................................................................................... 18
Issues fixed in Audit Trail and Result Audit Viewer......................................................................... 18
Issues fixed in Compare ............................................................................................................. 19
Issues fixed in Method Validation Manager (MVM) ......................................................................... 19
Issues fixed in QuickStart........................................................................................................... 19
Issues fixed in Empower Online Information System...................................................................... 20
Issues fixed for installation ......................................................................................................... 20
Known software issues in this release ...................................................................................... 21
General issues or behaviors ........................................................................................................ 21
Known issues with assigned PCS numbers .................................................................................... 21
Known issues in Data Analysis and Processing .............................................................................. 21
Known issues in Review and Processing ....................................................................................... 22
Known issues in Compare .......................................................................................................... 23
Known issues in Method Validation Manager (MVM) ....................................................................... 23
Known issues in Run Samples ..................................................................................................... 24
Known issues in system configuration and project management...................................................... 24
Known issues for installation, upgrade, administration, and instrument control software .................... 25
Known issues in Reporting.......................................................................................................... 27
Known issues in Empower software application components ........................................................... 28
Known issues in Empower Toolkit ................................................................................................ 28
Program files modified in this release ...................................................................................... 30
Test configurations ................................................................................................................... 40
Client computer ........................................................................................................................ 40
Personal Workstation ................................................................................................................. 41
Windows Database Server .......................................................................................................... 42
Solaris database server.............................................................................................................. 43
RedHat Linux database server .................................................................................................... 43
RedHat Linux RAC database server .............................................................................................. 44
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Citrix® Server (XenApp™ 6.5)..................................................................................................... 45
LAC/E32 module ........................................................................................................................ 46
Empower 3 support on VMware® vSphere ................................................................................ 47
VMware vCenter Server 5.0 for the vSphere 4.1 and 5.0 environments ............................................ 47
vCenter Server 5.5 for the vSphere 5.5 environment ..................................................................... 48
SQL 2008 server for the vSphere 4.1 and 5.0 environments ........................................................... 49
SQL 2008 server for the vSphere 5.5 environment ........................................................................ 50
VM Storage Unit: vSphere 4.1 .................................................................................................... 50
VM Storage Unit: vSphere 5.0/5.5............................................................................................... 50
VM Backup Storage Unit: vSphere 4.1/5.0/5.5.............................................................................. 50
ESXi host information ............................................................................................................... 51
vSphere 4.1 environment ........................................................................................................... 51
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GxP compliance requirements
When you install Empower software for the first time, or when you uninstall it, you must qualify the
software so that it meets GxP compliance requirements.
Recommendation: Whenever you install or uninstall software in a GxP environment, follow your
organization’s management-approved, standard operating procedures for changing software.
System and software requirements

Empower 3 SR2 software supports Windows® 7 Professional or Enterprise, Windows XP Professional, and
Windows Server 2008 R2, with Service Pack 1. Specifically, it supports these platforms and operating
systems:
Platform Operating systems
Windows 7 Professional or Enterprise with Service Pack 1, 64-

Personal workstation
bit
• Windows 7 Professional or Enterprise with Service Pack 1, 64-

Client or LAC/E32
™ module bit, or
• Windows XP Professional with Service Pack 3, 32-bit
• Windows Server 2008 R2, Enterprise edition with Service

Pack 1, 64-bit (Oracle RDBMS 11.2.0.2.0 with Patchset 15)
• Windows Server 2008 R2, Standard edition with Service Pack
Database server 1, 64-bit (Oracle RDBMS 11.2.0.2.0 with Patchset 15)
• Oracle Solaris 10 (8/11), patched to 9/11 (Oracle RDBMS
11.2.0.2.3)
• Red Hat Enterprise Linux 6.2 (Oracle RDBMS 11.2.0.3.6)
• Oracle Enterprise Edition for Windows, 64-bit, version

11.2.0.2, Patch Set 11
RAC server
• Oracle Enterprise Edition for Solaris and Red Hat, version
11.2.0.3.6
Citrix® Server XenApp™ 6.5 Windows 2008 R2, Standard and Enterprise, 64-bit
Data Guard server Windows 2008 R2, Enterprise, 64-bit
Before you install Empower 3 SR2 software

Back up all Empower projects, library information, and databases before installing this software.
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Install Empower 3 Service Release 2
You can install Empower 3 Service Release 2 by downloading it from the Waters Website or from the
installation media.
Restriction: You cannot roll back or remove an Empower 3 Service Release 2 installation.
Requirement: You must have local administrator privileges to install Empower 3 SR2. Note that the
Domain Administrator account might not have local administrator account privileges.
After installing Empower 3 Service Release 2

After installing Empower 3 Service Release 2, when you log into Empower, the software automatically
updates your projects. The time required for the update to SR2 corresponds to the number of projects.
You can install Empower 3 Service Release 2 in the following ways, depending on your system
configuration:
Computer configuration Installation process

Single computer running a • Installation wizard
supported Windows • Command line interface (silent installation)
operating system
Multiple computers: • Installation wizard
Clients, LAC/E32, or Citrix • Command line interface (silent installation)
servers • PsExec utility (push installation)
Install Empower 3 SR2 on a single computer

You can install Empower 3 SR2 on a single computer using the Installation Wizard or using the command
line interface.
To install Empower 3 SR2 using the Installation Wizard:
1. In Windows Explorer, browse to the folder containing the Empower3SR2Setup.exe file that you
downloaded from the Waters Website, and double-click it.
Alternative: Insert the installation media into the media drive. In Windows Explorer, browse to the
media drive, and then double-click Empower3SR2Setup.exe.
2. Follow all the prompts to complete the installation.
Recommendation: If you have problems installing Empower 3 SR2 due to a Verify Files issue,
contact your local Waters Support organization.
3. After the installation finishes, restart the computer.
4. Log into the computer.
5. Log into Empower.
6. If the computer is in a client/server environment, when prompted to update the database, enter the
password EMPOWER3CSUPDATE, one word in all uppercase letters.
Result: Empower 3 Service Release 2 does not update the currently installed version of Oracle. It
updates only the database tables that Empower software uses.
Important: In a client/server environment, wait several minutes before logging into Oracle Enterprise
Manager.
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To install Empower 3 SR2 on a single computer using the command line interface (silent
install):
1. In a command prompt window, if required, change to the directory that contains the file
Empower3SR2Setup.exe.
2. At the command prompt, type the following command along with the required command line options,
and any other options you want to use, as listed in the following tables.
Empower3SR2Setup.exe /s /v"WAT_RESTART=YES WAT_LOG_FILE_NETWORK_LOCATION=”\\<your

network file location>” /qn”
Example network file location: M58_103153\c\SR2logs
4. Log into the computer.
password EMPOWER3CSUPDATE (one word, all uppercase letters).
Manager.
Required command line options:
Option Description
/s Run the installation in silent mode.
/v Passes one or more command line options to notification services.msi.

When including multiple command line options, enclose them in quotation
marks.
Rule: Do not include a space between the /v and the command line option.
/qn Installs the software without displaying the user interface.
Install Empower 3 SR2 on multiple computers using the PsExec utility

When installing Empower 3 SR2 on multiple computers (push installation), use the PsExec utility and the
Waters command line interface and options according to the account you use to install the software. You
can enter the commands in a command window at the system prompt.
Rule:
• You must use a domain account to run Empower3SR2Setup.exe and specify the –u and –p
options. Ensure that the domain account is added as a local administrator on each machine. Log in
as the local domain administrator on each machine when performing the push installation.
• Use a batch file to execute the push install.
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Requirement:
• Ensure that each drive and folder containing media to be pushed allows a domain user full control
permissions.
• Create a batch file containing the SR2 upgrade push install options.
To install Empower 3 SR2 on multiple client computers using the PsExec utility:
1. From the following Website, download the currently available version of the PsExec utility onto the
system from which you plan to install Empower 3 SR2 onto other computers, into any folder:
http://technet.microsoft.com
2. Create a text file, and within it, enter the name or IP address of each client computer on a separate
line, and then save the file.
3. Create a batch file containing the SR2 upgrade push install options:
<PATH_A>\Empower3SR2Setup.exe/s /v"WAT_RESTART=YES
WAT_LOG_FILE_NETWORK_LOCATION=”\\<your network file location>” /qn”
Tip: Use these options to create the batch file and specify your language:
<PATH_A >\Empower3SR2Setup.exe/s /<language>/v"WAT_RESTART=YES

WAT_LOG_FILE_NETWORK_LOCATION=”\\<your network file location>” /qn”
4. In a command window or batch file, enter the following command with the required command line
options, listed in the tables that follow:
Using the domain user account:
PsExec @<PATH_C> \file –u domain\username -p password –h –d CMD /C

\\<PATH_D>\batchfile.bat
6. Log into the computer as a local admin user.
password EMPOWER3CSUPDATE, one word in all uppercase letters.
Manager.
PsExec command line options: Required
-d Do not wait for the process to finish Yes

(non-interactive)
-u Specifies username for login Yes
-p Specifies password for user name Yes
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PsExec command line options: Required
-h If the target system is Vista or higher, Yes

has the process run with the account's
elevated token, if available.
Waters command line interface options and variables:
Variable Substitute this value Required
PATH_A Path to the Empower 3 SR2 media Yes
File Name of the text file (filename.txt) Yes
PATH_B A network share Yes
PATH_C Path to the text file containing the client Yes

computer names
PATH_D Path to location of batch file Yes
<language> L1033 for English No

L1041 for Japanese
L1042 for Korean
L2052 for Chinese
Example command line to install the
Japanese version of Empower 3 SR2:
Empower3SR2Setup.exe /s /L1041
WAT_LOG_FILE_NETWORK_ The name of a network share in which to No

LOCATION=<share_ name> create the installation log file.
Resulting log file name for a
successful installation:
computername_datetime_empower3.log
Resulting log file name for an
unsuccessful installation:
ERR_computername_datetime_empower
3.log
If the network share is inaccessible for
any reason, the log file is created in the
local Windows folder.
WAT_RESTART=<value> Enter Yes or No to specify whether to No

reboot the system.
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Install Empower 3 SR2 on multiple Citrix servers
When installing Empower 3 SR2 on multiple Citrix servers, use the PsExec utility and the Waters command
line interface and options. You enter the commands in a command window at the system prompt.
Requirement: Confirm that the default admin$ share is enabled on all Citrix servers on which you plan to
install Empower 3 SR2.
To install Empower 3 SR2 on multiple Citrix servers:
1. From the following Website, download the currently available version of the PsExec utility onto the
Citrix server, into any folder:
http://technet.microsoft.com
Requirement: You must have administrator privileges on each Citrix server.
2. In any text editor, create a text file (filename.txt), and within it, enter the name or IP address of each
Citrix server on a separate line, and then save the file.
3. To set the mode to install, in any text editor, create a batch file, for example, PushCitrix.bat, and
within it, enter the following options:
change user install
<Path_A>\Empower3SR2Setup.exe /s /v"WAT_RESTART=Yes
WAT_LOG_FILE_NETWORK_LOCATION="<Path_B>\Log" /qn"
change user /execute
4. On the host computer, run the batch file using the following command line syntax:
PsExec @<PATH_C>\file –u domain\username -p password –h –d CMD /C \\<PATH_D>\PushCitrix.bat
• For “PATH_C”, specify a valid path to the text file containing the Citrix server names
• For “PATH_D”, specify a valid path to the location of the batch file
5. After the installation finishes, restart the host computer.
6. Log onto each Citrix server.
8. When prompted to update the database, enter the password EMPOWER3CSUPDATE (one word, all
uppercase letters).
Important: After installing Empower 3 Service Release 2, when you log into Empower, the software
automatically updates your projects. The time required for the update to SR2 corresponds to the
number of projects.
Manager.
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Verify the Empower 3 Service Release 2 installation
You can verify that Empower 3 SR2 was installed by running a utility called Verify Files. Running Verify
Files creates a checksum.txt file that maintains a record of all Empower options and service packs installed
on an Empower computer. The checksum.txt file also verifies the integrity of disk files by comparing their
current CRCs and sizes with original values recorded during installation of the base software and any
installed option or service pack.
To verify your Empower installation:
Click Start > All Programs > Empower > Verify Files.
To view the checksum.txt file:
From Windows Explorer, click Empower > Script > Checksum.txt.
To confirm that Empower 3 SR2 is installed on the computer:
Click Start > All Programs > Empower > Installation Log to view the installation log, and search for lines
similar to these:
=== Logging Started: 5-18-2014 13:14:36 - Empower 3 Service Release 2 ===
******* Product: Empower 3 Service Release 2
[13:14:36]: Empower 3 Service Release 2 Installer Setup was initialized.
[13:16:48]: The Empower 3 Service Release 2 Installer has successfully completed installing
Service Release 2 on this computer.
[13:16:48]: Empower 3 Service Release 2 Installer has completed.
=== Logging Stopped: 5-18-2014 13:16:48 ===
Enhancements added to this release

The following table lists the enhancements added in Empower 3 Service Release 2. The PCS (Product
Change System) numbers identify software issues that Waters personnel monitor within a system change
request tracking tool.
Enhancements added in Empower 3 SR2:
PCS Number Description
45534 Empower can now calculate and report 'statistical moments' in Review and
Report Publisher when the System Suitability option is enabled.
51184 There is a new result field, Maximum Impurities Threshold, that contains a copy
of the Maximum Allowed Value, Maximum Impurity from the impurity tab of the
processing method. There is also a new result field, Total Impurities Threshold
that contains a copy of the Maximum Allowed Value, Total Impurities from the
impurity tab of the processing method.
51185 A new processing method component field, Impurity RRF, is now used to adjust
peak area values when calculating % Adjusted Area, Total Adjusted Area, %
Area against Main Component, and %w/w if wValue is Area. Impurity RRF is also
used to adjust the peak height values when calculating % w/w if wValue is
Height.
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Enhancements added in Empower 3 SR2:
51545, 52516 Email service is now available on Empower Personal.
52644 The Open Access interface has been renamed Walk-Up. All references to Open
Access in the user interface and online help have been changed to Walk-Up.
Issues fixed in this release

The following tables contain lists of the software problems fixed in Empower 3 Service Release 2. The PCS
(Product Change System) numbers identify software issues that Waters personnel monitor within a system
change request tracking tool.
• General issues fixed in Empower 2 SR2
• Impurity processing
• Agilent GC instrument control
• Empower Toolkit
• Review and Processing
• Data Analysis and Processing
• Run samples
• Configuration manager
• Preview and Reporting
• Mass Spec capabilities
• Audit Trail and Result Audit Viewer
• Compare
• Method Validation Manager (MVM)
• Quickstart
• Empower online information system
• Installation
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Issues fixed in Empower 3 SR2
Issues fixed in Empower 3 SR2:
44296, 49503, The InstrumentServer Directory is currently shared to Everyone.

and 51805 Follow these instructions to change InstrumentServer share permission on both
XP and Windows 7 operating systems:
1. Start Windows Explorer, right-click Empower\InstrumentServer, and then

select Properties.
2. On the InstrumentServer Properties dialog, select the Sharing tab.
Note:
• On XP systems, if "Do not share this folder" is selected, click "Share this
folder". Then click the Permissions button.
• On Windows 7 systems, click the Advanced Sharing button. Then, on the
Advanced Sharing dialog, click the Permissions button.
3. On the Permissions for InstrumentServer dialog, select the line for
"Everyone" and click the Remove button.
4. Click Add.
5. In the Select Users, Computers, Service Accounts, or Groups dialog, enter
"Domain Users" in the entry box.
6. Click the Check Names button. Confirm that the Domain Users name is
underlined.
7. Click OK.
8. Click OK on each remaining dialog to finish.
48957, 50054, Application startup and login time has been improved, as well as performance
51533 when using Verify Files in a WAN environment.
51511, 51512 The translations of the Analytics Number of Admin in System Summary and
"Active" have been corrected.
51737 Manually changing the IP address in DHCP Configuration no longer causes the
operating system to halt.
51761 Importing of NetCDF files is no longer limited to 18 files at one time.
51762 The IP address set via Waters DHCP Server Configuration wizard is now saved
after the computer is rebooted.
51820 Removing and then reinstating the Tree View Method Set Editor Window no
longer causes the method set information to disappear.
51821 Instrument method editor no longer displays PDA information for non-PDA
instruments.
51915 The error, "Current method contains errors. Please fix before continuing.", no
longer appears when you switch from Channel view to Instrument view in the
Instrument method editor.
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Issues fixed in Empower 3 SR2:
52221 Empower 3 FR2 Backup Project no longer produces errors.
52315, 52345 Background processing no longer exits unexpectedly when processing a sample
set containing one or more blank channels when "European Pharmacopoeia" is
selected in the Processing Method Editor's System Suitability Tab.
52577 Using spectrum review in QS Review to export to NIST no longer produces the
error "C:\Empower\Nist\FILSPEC.FIL" contains an incorrect path.".
52614 Empower 3 Reserved Custom Fields are now stored in database correctly, no
longer causing data loss when migrating data from earlier versions of Empower.
52773 Japanese dissolution calculations would not calculate due to an error. This has
been fixed.
Issues fixed in Impurity Processing
Issues fixed in Impurity processing:
52670 Custom field processing during quantitation or calibration has been fixed so that
the peak custom fields calculated using values from summary result custom
fields are calculated correctly.
Issues fixed in Agilent GC Instrument Control
Issues fixed in Agilent GC Instrument Control:
49149 For 6890 - Empower 3 will now acquire two (2) GC channels from a single-tower
injection when both channels are enabled in the instrument method.
51784 PC COM ports 3 and 4 on the Serial Ports tab of Empower Node Properties are
now activated for serial instruments including the 6890 GC.
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Issues fixed in Empower Toolkit
Issues fixed in Empower Toolkit:
48871 Toolkit no longer relies on a registry key to login to the database.
49082 A new Toolkit function similar to the Project.MessageCenter function will also
specify what Category (General, Security, Processing, etc.) and the Severity of
message (Inform, Warning, or Error) is being written to the Message Center.
49102 Toolkit will no longer allow individual or all messages in the message center to
be purged without a password if the message center password protection is
enabled.
50990 Corrected text in Toolkit Error Code 459.
51008 Users without a full name will now be able to view a report using Toolkit.
51233 The Empower 3 Toolkit has been updated with the functionality to resume or
abort a paused Sample Set.
51363 The maximum login attempts of a Toolkit user is now tied to that user’s account.
52188 Toolkit Result Sign Off now properly releases allocated memory.
52314 Toolkit Viewers now properly release allocated memory.
52330 Accessing the Toolkit DBProjects Names property now properly releases
allocated memory.
52332 The Toolkit Instrument.Connect function now properly releases allocated

memory.
52333 The Toolkit Instrument.InstConfigs property now properly releases allocated

memory.
52334 The Toolkit SampleSetMethod.Fetch() function now properly releases allocated

memory.
52391 Accessing the Toolkit SampleSetMethod.FetchByTemplate function now properly

releases allocated memory.
52609 Toolkit Project Copy now maintains System Policy Settings during the copy.
52611 Toolkit LoginX function now works with usertype in VB.Net.
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Issues fixed in Review and Processing
Issues fixed in Review and Processing:
45438 Interactive System Suitability will now stop a Sample Set after the re-inject limit
has been reached when limits are exceeded on a Summary Custom Field.
49608 Rounding differences for peak retention time values shown in the peak table and
on the peak label in the chromatogram have been reconciled.
50465 The comment entered when creating a Processing Method using the Processing
Method Wizard now appears in the audit trails.
51736 The new Empower FR2 “Purity” peak field is renamed to "Purity (Component)"
and the “Purity” sample component field is renamed to “Purity (Vial).”
51802 Changes made in Processing Method Editor are now saved when exiting the
Processing Method Editor.
51859, 51999 Background processing no longer exits unexpectedly when reprocessing a result
set or result with “use existing integration” when the results were created by
processing extracted PDA or MS 3D channels or derived 2D channels.
52023 Clear calibration command will now be applied to all systems in sample sets
where multiple instrument systems were used.
52154 Values in “RRT” custom fields in projects created prior to Empower 3 Feature
Release 2 are now maintained when the project is restored into Empower 3
Service Release 2.
52525 PDA 3D blank subtract from Agilent DAD channels can now be performed.
52700 Calibration IDs now update correctly when manual results are added.
Issues fixed in Data Analysis and Processing
Issues fixed in Analysis and Processing:
51287 In rare cases, when performing CODA, 3D blank subtract and baseline correction
on 3D MS continuum data, small artifacts in displaying the spectra would occur.
This has been corrected. Peak spectra from new results created by processing
newly created CODA channels no longer display artifacts in Empower 3 SR2.
51466 QuickStart would exit unexpectedly if you viewed a method set that had more
than one channel using the same processing method, and then switched to the
processing method view and then to Browse Project.
This has been fixed. Quickstart no longer exits unexpectedly if you switch
directly from the View Method/Processing view to the Browse Project view.
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Issues fixed in Run Samples
Issues fixed in Run samples:
44345 It is now possible to make a 2nd injection with a system containing a ZQ and
2998 detector.
45845, 50938 Save Preferences are now maintained when a minimized Run Samples Window
is closed.
47442, 48896, Utilizing Auto-addition delay is now possible with Ethernet control of the
49039, and eAlliance.
52187
48493 A user can now create an enumerated text custom field which also allows free-
form text to be entered.
48945 Users can now save an instrument method if the needle wash mode is changed.
The Save button and File > Save menu items are now enabled.
49130, 49317 Loading sample set methods with a large number of reporting lines was taking a
long time to load the method into Run Samples. The loading time for the
method has improved.
50811 The Data Start and Next Injection delay fields are now grayed out when non-
inject functions are used.
51193 The Monitor and Setup buttons are no longer grayed out on Run Samples after
running a Shutdown method.
52514 Walk-Up interface now allows a user to define plates, no longer preventing the
use of the 1:A,1 nomenclature, which is necessary for vial positions in ACQUITY
UPLC-based systems.
52650 Run Samples preferences are now saved in Empower-J, in the Pro interface.
53039 When using a 1525 connected via IEEE through a busLace, using the stop flow
or change flow buttons would cause the instrument server to exit unexpectedly.
This has been fixed.
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Issues fixed in Configuration Manager
Issues fixed in Configuration Manager:
49153 Activating and deactivating multiple projects in the Global Project View window
no longer causes the application to exit unexpectedly.
51214 UV and MS libraries can now be exported in the JCAMP format. In addition,
channels, injections, sample sets, results sets, and results can be exported to
JCAMP format.
51686 The full name of the user for LDAP authentication can now be taken from the
‘displayname’ field rather than the ‘cn’ field. The ‘cn’ field can have multiple
values, including nicknames.
51695, 52370 The New > User > Local User menu option would disappear after configuring
LDAP and logging out. This has been fixed. The Local User option now appears
in the menu.
52880 In an LDAP configuration, users would not appear in the list of available LDAP
users if the user was created with a UPN value that did not contain
'@domain.com'. (For example, the name was entered as “user” only, and not
entered as “[email protected]”.) This has been fixed. All LDAP users now
appear in the “Select users from LDAP tree” list.
Issues fixed in Preview and Reporting
Issues fixed in Preview and Reporting:
42681, 51434, A landscape report no longer becomes portrait during export and signoff.
52208
47651, 51418 Numbers are no longer truncated in tables in reports.
47885 When a result is generated through background processing, a new Method Set
ID (Result) field will contain the ID of the method set used to process the result.
48451 For summary reports that contain duplicate sample results, the "Include
Duplicate Results" option for the first table no longer affects the display of
duplicates in subsequent tables.
51215 Unknown peaks named based on Relative Retention Time can now be grouped
and reported in System Suitability reporting Summary Plots.
51594 When using LDAP user accounts and signing off reports, the username is no
longer case sensitive.
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Issues fixed in Preview and Reporting:
52286 For environments installed on a German Windows operating system, Empower 3

no longer reports the “Printer not activated” error.
Issues fixed in Mass Spec Capabilities
Issues fixed in Mass Spec Capabilities for QDa support:
29505 A new novel MS library matching algorithm has been implemented for improved
performance with both centroid and continuum data.
50320 The times where leading and tailing spectra are extracted are now displayed in
the chromatogram in the Mass Analysis window.
52548 MS spectra are correctly extracted when the MS data collection time range
differs from the data collected in the PDA channel.
Issues fixed in Audit Trail and Result Audit Viewer
Issues fixed in Audit Trail and Result Audit Viewer:
48840 Configuration Manager now warns users that if they have more than 10,000
audit trail entries and are exporting the audit trail in text mode, multiple export
files will be required.
49165 Acquisition-related Audit Trail records will be stored in the correct project after
users switch between projects to set up multiple acquisitions on the same
system, while using the “Wait For User” feature.
50987 The Audit Trail message for the Toolkit error code 468 has been fixed, and now
displays the correct message: “The user “User A” is logged on from more than
one location.”
51716 In Result Audit Viewer, selecting "Match All" in Find now obeys the "Highlighted
data" font selection the way “find each one individually” does.
51717 Pressing F1 was not launching Help in Result Audit Viewer. This has been fixed.
F1 now displays help for the main Result Audit Viewer dialog, the main Results
table, and the tabs in the table.
51829 Sample History details visible in Alter Sample are now visible in the Results
Audit Viewer.
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Issues fixed in Compare
Issues fixed in Compare:
50864 Table and plot properties are now saved by Save Preferences in the Compare
window.
Issues fixed in Method Validation Manager (MVM)
Issues fixed in Method Validation Manager (MVM):
46648 Intercept t-Ratio calculation no longer returns a negative value.
51153 In the MVM Manager the user can now change the system precision criteria in a
Read Only Study.
51462, 52274 During Specificity testing, the main component is no longer incorrectly faulted
for Relative Resolution and Absolute Value of Relative Resolution in the Relative
Peaks Table if the values are blank if the new “Ignore empty field” checkbox is
checked.
An “Ignore empty field” checkbox has been added to absolute and relative
criteria settings.
52275 Ignoring missing peaks is now possible when processing MVM specificity results.
Processing error code MV87 was added to the validation result. To avoid seeing
this error, check the box, "Do Not Fault if Missing", when you add the criterion
for a component type.
Issues fixed in QuickStart
Issues fixed in QuickStart:
49276, 51424 Users now require proper privileges to save a method set in QuickStart.
51538 When switching from one project to another project, the sample set method
editor now opens and closes properly.
51540 In the browse project view in QuickStart, the tabs for Peaks, View Filters,
Custom Calculations and Audit Trails are now visible.
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Issues fixed in Empower Online Information System
Issues fixed in Empower Online Information System:
51459 F1 key now opens the correct help topic in Project Properties > Browse for
Parent > Select Project.
51513, 51514 Empower 3 System Administration Help translation missing content has been
fixed.
51739 Added information to Data Acquisition help that the ability to modify dissolution
parameters is disabled for data from the current Dissolution Default project or
data created by a sample set method template.
52077 Fixed the Reporting link in Empower Basics help. (Empower Basics > Getting
Started with Empower > What’s new in this release of Empower. Then click
Reporting link on the first page.)
52413 Added information to Data Acquisition help about default amounts and how to
enter values. Updated the text in the “Default Amounts tab” topic and a table in
the “Creating Processing methods” topic.
52469 Searching for the phrase "Getting Started Guide" in English Help brought up
generic templates. This issue has been fixed for English help in Empower 3 SR2.
Issues fixed for installation
Issues fixed for installation:
51602 Empower DCOM Exceptions are no longer restricted to the subnet.
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Known software issues in this release
General issues or behaviors
CODA processing and MS 3D baseline subtraction can take a significant amount of time, enough so that it
may seem as though the system is hung. Wait a sufficient amount of time for the process to finish.
Known issues with assigned PCS numbers

The following tables describe known software issues and workarounds for Empower 3 Service Release 2.
The PCS (Product Change System) numbers identify software issues that Waters personnel monitor within
a system change request tracking tool.
• Data analysis and processing
• Review and processing
• Compare
• Method Validation Manager (MVM)
• Run Samples
• System configuration and project management
• Installation, administration, and instrument control software
• Reporting
• Empower software application components
• Empower Toolkit
Known issues in Data Analysis and Processing
Known issues in data analysis and processing:
52883 If MS 3D Channels are brought into Review and processed to create a CODA
and/or MS 3D baseline subtracted MS 3D channel, Apply Method set fails if this
processed MS 3D channel is the selected channel in the 3D channel table in
Review.
Apply Method set works correctly when a Sample set or injection is brought into
Review.
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Known issues in data analysis and processing:
52893 When a channel with a non-constant data rate is integrated using the
Traditional integration algorithm, the Zeroth Moment does not equal the Area.
If this same channel is integrated using the ApexTrack integration algorithm, the
Zeroth Moment equals the Area.
The reason for this difference is that the Traditional Peak Area is calculated
using the average time interval between all the data points, while the Peak
Moments and the ApexTrack Peak Area are calculated using the actual time
interval between points.
Known issues in Review and Processing
Known issues in review and processing:
53111 In Review, when modifying a processing method in the Processing Method

editor, if a “Save Processing Method” message appears and Review opens a
“Save As” dialog to force the saving of the processing method under a new
name, you might see multiple characters when you enter the new name or a
comment.
Workaround: To avoid seeing multiple characters added to the new name,

after performing any operation that would change a processing method that is
currently being edited, perform a manual "Save As" operation before the
automatic display of the "Save As" dialog.
53181 Results that have already been processed using a processing method without 3D
MS Processing cannot be reprocessed using a processing method with 3D MS
Processing enabled.
Workaround: Process the injection or channel using the processing method
with 3D MS Processing enabled.
53183 When both PDA and MS 3D channels are brought into Review, the "next 3D
channel" button works intermittently.
Workaround: Click the channel of interest in the 3D channel tab.
53219 The method set is not automatically applied for a PDA 3D channel.
Workaround: To ensure the method set is applied to the channel of interest,

click “Apply method set” after opening the method set.
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Known issues in review and processing:
53223 After changing the precision in the mass label in the chromatogram properties to
a value greater than 3, the expected mass and Base Peak masses in the table in
Review may display only the figures after the decimal place.
Workaround: Change the column width in the column properties.
Known issues in Compare
Known issues in Compare:
53363 When deleting a selection in a table using the File > Delete menu in the
Compare Window, other data may no longer be visible.
Workaround: Use the Delete key on the keyboard when deleting from the
Compare Window.
53365 When in the Compare window, faulted values in the Peak Table are not
formatted as faulted values, as set in the properties.
53381 When viewing data in the Compare window, unexpected behavior can result if
the data being viewed is from different projects. The window title and status
field in the lower right hand corner may not update to display information for
the selected data item.
Only custom fields common to all the projects will display in the Peak table and
other tables.
Known issues in Method Validation Manager (MVM)
Known issues in Method Validation Manager:
53230 In Method Validation Manager, it is sometimes necessary to expand the Column

width to see both the criteria and the relative criteria in the data tab.
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Known issues in Run Samples
Known issues in Run Samples:
48075 When running in a virtual environment and there is high memory usage,
injection time stamps may be inaccurate.
Workaround: Reconfigure the virtual server to disable "synchronize guest time

with host", and execute a manual command to force time synchronization with
domain controllers.
51061 For systems that include a 2414 detector, when you initiate a sample set that
contains a Purge Detector function, and then close the Run Samples window, the
sample set pauses after the Purge Detector function completes. The sample set
run resumes when you reopen Run Samples.
52680 It has been found that there are instances where the positioning of windows
(such as Instrument Method, Time Remaining, etc.) within the Run Samples
dialog are not maintained when the dialog is closed and then reopened. Upon
reopening, the windows are moved back to their default position along the left
edge of the Run Samples dialog. This is independent of Empower “Save
Preferences”, as these window position preferences are maintained by the
operating system.
It is already known that positional preferences are not maintained when a

window is minimized and then closed from the minimized state, but this issue
has been seen when normally sized windows are closed.
This issue does not occur on all machines. It has been observed on machines
running the Windows Basic theme. If you see this issue, change the Windows
theme to something other than Basic.
Known issues in system configuration and project management
Known issues in system configuration and project management:
51443, 52555 When you use the View As > Audit Records function, Empower displays the
selected data in the Audit Trails tab. You can return to the original data tab by
clicking View As Previous. However, after you return to the original data tab,
you cannot return to the Audit Trails tab by clicking View As Next. If you click
View As Next, Empower logs an OCI_INVALID_HANDLE message in the Message
Center, and displays the message: "No rows found. You may want to change
the conditions specified in the current view filter."
Workaround: Click OK to close the error message. Click View As Previous to

return to original data tab, select the desired data, and then click View As >
Audit Records.
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Known issues in system configuration and project management:
52978 When connected to a Solaris database server and attempting to restore a

project, Configuration Manager can exit unexpectedly.
Workaround: When configuring a Solaris database server, configure the

settings as follows:
Oracle processes: 1500

Sessions: 1700
Open cursors: 3000
Known issues for installation, upgrade, administration, and instrument

control software
Known issues for installation, upgrade, administration, and instrument control software:
48053 When creating an instrument method for a system containing a 2695, the
sparge reservoir fields are unavailable until the method is saved and reopened.
52210 After installing Empower 3 FR2, the Windows Application and Services logs
sometimes display messages indicating that attempts to update registry entries
were denied. These messages are an artifact of the installation utility, and
should be disregarded.
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52457 When push installing Empower 3 Feature Release 2 and Empower 3 Service
Release 2 from a Windows 7 Operating System to a Windows XP system, you
must use a batch file, utilizing a domain user account. (The domain user is a
local administrator on the host machine and all destination machines.)
To push install from a Windows 7 system to a Windows XP system:
1. Create a batch file, such as Push.bat, with the following values:
\Host Machine\C\<PATH_TO_MEDIA>"setup.exe"/responseFile
\\"<PATH_TO_CONFIG_FILE>"e3.config"
2. Enter the following command:
PSExec @<PATH_A>\File –u <DOMAIN\USERNAME> -p

<DOMAIN PASSWORD> -h –d CMD /c
<PATH_TO_BATCH>install.bat
Where:
• PATH_A is the path to the text file which contains the clients
• File is the name of the text file (such as STARTPC.txt). Ensure the text
file contains the client machine name, or the client IP address.
52552 The busLace card will not boot after 2998 is upgraded with Driver Pack 4. The
problem is caused when upgrading the 2998 to Driver Pack 4 using the installed
ZQ driver.
Workaround: After upgrading the 2998 with a new driver, uninstall the ZQ
driver and then reinstall the ZQ driver.
52583 Empower 3 SR2 Personal cannot be uninstalled using the Empower 3 FR2 kit
after you restart the computer. You can only initiate the uninstallation process
after you turn off the WatersEmailService.
Workaround: Before you uninstall Empower 3 SR2, run the batch file
"Remove_Email_Service.bat", from the .\Empower (root) folder, using
administrative privileges.
52613 Before installing or removing any instrument driver (or drivers), execute the
"Stop_Email_Service.bat" batch file from the Empower root directory, with
Administrator privilege. If you do not run this batch file to stop the Email
Service, the Instrument Driver Deployment Manager will prevent driver
installation or removal because it will detect a running Empower process.
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52671 In the Empower 3 Installation, Configuration, and Upgrade Guide, the version of
the PsExec utility is incorrect. The information on pages 190, 195, and 213 of
the installation guide instructs users to download and install version 1.98 of
PsExec. This version is no longer available. Users should download the latest
version of PsExec, from the URL in the installation instructions on pages 7 and 9
of this release notes document.
52709 Before removing Empower 3 FR2, execute the "Remove_TestExecute.bat" batch

file from the Empower root directory, with Administrator privilege. If you do not
run this batch file to remove TestExecute, then uninstalling Empower 3 FR2 will
not remove the TestExecute program, and you will need to use the Add/Remove
Programs utility to remove TestExecute.
53452 After installing Personal versions of Empower-Japanese, Empower-Chinese, or

Empower-Korean, the installation log will report that “NewFeature1” has been
installed rather than reporting that “Waters Email Service” has been installed.
The installation is successful and the Waters Email Service functionality is not
affected.
Known issues in Reporting
Known issues in Reporting:
52927 When you print an instrument method for an ACQUITY UPLC system that
includes a BSM controlled by the ACQUITY driver installed from ACQUITY Driver
Pack 4 (DP4), Empower displays the message "Unable to load instrument setup
information for the ACQ-BSM.".
Workaround: View the instrument method parameters in the instrument

method editor or by selecting Method properties > Method differences.
53218 When reporting the Peak Ratio Table, although you can select Include Criteria in
Reports from the report group properties, the criteria will not be included in the
report.
Workaround: To report criteria, use the generic Table report group.
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Known issues in Empower software application components
Known issues in Empower application components:
52338 When you run Empower using Windows Remote Desktop or VMWare and you
choose "Fit to Window" or "100%" scaling in QuickStart Preview, the X and Y
axis may no longer be visible; however, the report prints correctly. This issue is
not observed when running Empower natively.
Known issues in Empower Toolkit
Known issues in Empower Toolkit:
52533 In the ToolKit, Empower custom fields created with the same name are
overwritten, even if the difference in the name is a space (for example Column
Name and ColumnName). To avoid the ToolKit overwriting the name and only
updating one of the fields, do not create custom fields with the same name as
one that already exists in Empower that has a space between the parts of the
name.
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Known issues in Empower Toolkit:
52625 Toolkit query fails when conditions contain SQL keywords.
When a search condition contains any words on the list of Oracle SQL reserved
words, an Oracle error can occur. An example would be when a system name
contains one of the Oracle SQL reserved keywords. Do not use Oracle SQL
reserved keywords in a Toolkit query.
The following is the list of current Oracle SQL reserved keywords:
ACCESS, ADD, ALL, ALTER, AND, ANY, AS, ASC, AUDIT, BETWEEN, BY, CHAR,
CHECK, CLUSTER, COLUMN, COMMENT, COMPRESS, CONNECT, CREATE,
CURRENT, DATE, DECIMAL, DEFAULT, DELETE, DESC, DISTINCT, DROP, ELSE,
EXCLUSIVE, EXISTS, FILE, FLOAT, FOR, FROM, GRANT, GROUP, HAVING,
IDENTIFIED, IMMEDIATE, IN, INCREMENT, INDEX, INITIAL, INSERT, INTEGER,
INTERSECT, INTO, IS, LEVEL, LIKE, LOCK, LONG, MAXEXTENTS, MINUS,
MLSLABEL, MODE, MODIFY, NOAUDIT, NOCOMPRESS, NOT, NOWAIT, NULL,
NUMBER, OF, OFFLINE, ON, ONLINE, OPTION, OR, ORDER, PCTFREE, PRIOR,
PRIVILEGES, PUBLIC, RAW, RENAME, RESOURCE, REVOKE, ROW, ROWID,
ROWNUM, ROWS, SELECT, SESSION, SET, SHARE, SIZE, SMALLINT, START,
SUCCESSFUL, SYNONYM, SYSDATE, TABLE, THEN, TO, TRIGGER, UID, UNION,
UNIQUE, UPDATE, USER, VALIDATE, VALUES, VARCHAR, VARCHAR2, VIEW,
WHENEVER, WHERE, WITH
You can create a project using one of the reserved words (unless it contains an
illegal character), because Empower does not use the project name as an Oracle
reference. Instead, Empower uses the schema name. For example, you can
create a project named “access” because Oracle uses the Empower schema
name rather than the project name.
Refer to the Oracle® Database Programmer's Guide to the Oracle Precompilers

for more information about 11g reserved words.
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Program files modified in this release
The following program files in the Empower\Bin directory contain updates to one or more source code files
for this release:
File name Description
AutoArchive.exe The AutoArchive application
Cmgr.exe The Configuration Manager application
Compare.exe The Compare application
Empower.exe The main Empower application
ImmdSrvr.exe Contains immediate background processing reporting and

exporting support
impexp.dll The Import/Export Library
InEditor.exe The Instrument Editor application
InstrumentServer.exe The Instrument Service application
Mil0.dll Contains base objects which implement database connection,

security, user and user type objects, etc.
Mil1.dll Contains base objects which implement higher level objects

such as methods, results, etc.
Mil2.dll Contains base objects which implement higher level objects

including data processing, integration, calibration, etc.
Mil3.dll Contains objects which implement higher level objects such

as reporting groups and display graphics
milp.dll Contains base objects which implement higher level objects

including data processing, integration, calibration, etc.
MilTK.dll Contains basic Toolkit objects
msgcenter.exe The Message Center application
Open Access.exe The Open Access application
OQ.exe The Operations Qualification application
pmeditor.exe The Processing Method Editor application
ProcSrvr.exe The Processing Server application
project.exe The Project application
Quickset.exe The Run Samples application
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QuickStart.exe The QuickStart application
Report Publisher.exe The Report Publisher application
Review.exe The Review application
SetEmailDatabase.exe The Set E-Mail database application
ValidationManager.exe The Validation Manager application
ValidationReview.exe The Validation Review application
WatersEmailService.exe The Waters E-mail service
WatersService.exe The Waters Service
VerifyOpt.exe The Verify Options application
AnalyticsObjects.dll Contains objects for the Empower Analytics application
AnalyticsSetup.exe Analytics Setup application
Waters.Empower.AnalyticsViewer.exe Waters Empower Analytics Viewer application
ShowMeHelpSynchronizer.dll Contains objects for the Empower Show Me Help
EmpowerLicensingPlugin.dll Contains objects for the Empower licensing C# plugin
English Language Directory (Empower\Bin\en)
AutoArchiveRes.exe Resources for Auto Archive (English)
CmgrRes.dll Resources for Configuration Manager (English)
CompareRes.dll Resources for Compare (English)
DconvertRes.dll Resources for Dconvert (English)
EmpowerRes.dll Resources for the Empower application (English)
ImmdsrvRes.dll Resources for Immd server (English)
ImpexpRes.dll Resources for Import export application (English)
InEditorRes.dll Resources for Instrument Editor application (English)
InstrumentServerRes.dll Resources for Instrument Server application (English)
MantuneRes.dll Resources for Manual Tune application (English)
Mil0Res.dll Resources for Mil0 (English)
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MilresRes.dll General resources (English)
MilTkRes.dll Toolkit resources (English)
msdiagRes.dll Resources for the msDialog (English)
mseditorRes.dll Resources for the MS Editor application (English)
MsgCenterRes.dll Resources for the Message Center application (English)
MtkCtrlRes.dll Resources for the Toolkit Control (English)
Open Access Res.dll Resources for the Open Access application (English)
optintRes.dll Resources for the OptInt application (English)
OqRes.dll Qualification resources (English)
PdacalibRes.dll Resources for the PDA calibration application (English)
pdadiagRes.dll General resources (English)
pmeditorRes.dll Toolkit resources (English)
ProcMonRes.dll Resources for the Processing Monitor application (English)
ProcSrvRes.dll Resources for the Processing Server application (English)
ProjectRes.dll Project resources (English)
QuicksetRes.dll Quickset resources (English)
QuickStartRes.dll QuickStart resources (English)
Report PublisherRes.dll Resources for the Report Publisher application (English)
restoreDBRes.dll General resources (English)
ReviewRes.dll Resources for the Review application (English)
RPTViewerRes.dll Resources for the Report Viewer application (English)
SetArchDatabaseRes.dll Resources for the Set Archive Database application (English)
SetEmailDatabaseRes.dll Resources for the Set Email Database application (English)
SSEditorRes.dll Resources for the Sample Set Editor application (English)
SysmonRes.dll System Monitor resources (English)
update2487Res.dll General resources (English)
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ValidationManagerRes.dll Validation Manager resources (English)
ValidationReviewRes.dll Validation Review resources (English)
VerifyOptRes.dll Verify Opt resources (English)
WatersEmailServiceRes.dll Waters Email Service resources (English)
Japanese Language Directory (Empower\Bin\ja)
AutoArchiveRes.exe Resources for Auto Archive (Japanese)
CmgrRes.dll Resources for Configuration Manager (Japanese)
CompareRes.dll Resources for Compare (Japanese)
DconvertRes.dll Resources for Dconvert (Japanese)
EmpowerRes.dll Resources for the Empower application (Japanese)
ImmdsrvRes.dll Resources for Immd server (Japanese)
ImpExpRes.dll Resources for Import export application (Japanese)
InEditorRes.dll Resources for Instrument Editor application (Japanese)
InstrumentServerRes.dll Resources for Instrument Server application (Japanese)
ManTuneRes.dll Resources for Manual Tune application (Japanese)
Mil0Res.dll Resources for Mil0 (Japanese)
MilresRes.dll General resources (Japanese)
MilTkRes.dll Toolkit resources (Japanese)
msdiagRes.dll Resources for the msDialog (Japanese)
msEditorRes.dll Resources for the MS Editor application (Japanese)
MsgCenterRes.dll Resources for the Message Center application (Japanese)
MtkCtrlRes.dll Resources for the Toolkit Control (Japanese)
Open Access Res.dll Resources for the Open Access application (Japanese)
optintRes.dll Resources for the OptInt application (Japanese)
OqRes.dll Qualification resources (Japanese)
PdacalibRes.dll Resources for the PDA calibration application (Japanese)
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pdadiagRes.dll General resources (Japanese)
pmeditorRes.dll Toolkit resources (Japanese)
ProcMonRes.dll Resources for the Processing Monitor application (Japanese)
ProcSrvRes.dll Resources for the Processing Server application (Japanese)
ProjectRes.dll Project resources (Japanese)
QuicksetRes.dll Quickset resources (Japanese)
QuickStartRes.dll QuickStart resources (Japanese)
Report PublisherRes.dll Resources for the Report Publisher application (Japanese)
restoreDBRes.dll General resources (Japanese)
ReviewRes.dll Resources for the Review application (Japanese)
RPTViewerRes.dll Resources for the Report Viewer application (Japanese)
SetArchDatabaseRes.dll Resources for the Set Archive Database application

(Japanese)
SetEmailDatabaseRes.dll Resources for the Set Email Database application (Japanese)
SSEditorRes.dll Resources for the Sample Set Editor application (Japanese)
SysmonRes.dll System Monitor resources (Japanese)
update2487Res.dll General resources (Japanese)
ValidationManagerRes.dll Validation Manager resources (Japanese)
ValidationReviewRes.dll Validation Review resources (Japanese)
VerifyOptRes.dll Verify Opt resources (Japanese)
WatersEmailServiceRes.dll Waters Email Service resources (Japanese)
Waters.Empower.AnalyticsViewer.resou Waters Analytics Viewer resources (Japanese)

rces.dll
Korean Language Directory (Empower\Bin\ko)
AutoArchiveRes.exe Resources for Auto Archive (Korean)
CmgrRes.dll Resources for Configuration Manager (Korean)
CompareRes.dll Resources for Compare (Korean)
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DconvertRes.dll Resources for Dconvert (Korean)
EmpowerRes.dll Resources for the Empower application (Korean)
ImmdsrvRes.dll Resources for Immd server (Korean)
ImpExpRes.dll Resources for Import export application (Korean)
InEditorRes.dll Resources for Instrument Editor application (Korean)
InstrumentServerRes.dll Resources for Instrument Server application (Korean)
ManTuneRes.dll Resources for Manual Tune application (Korean)
Mil0Res.dll Resources for Mil0 (Korean)
MilresRes.dll General resources (Korean)
MilTkRes.dll Toolkit resources (Korean)
msdiagRes.dll Resources for the msDialog (Korean)
msEditorRes.dll Resources for the MS Editor application (Korean)
MsgCenterRes.dll Resources for the Message Center application (Korean)
MtkCtrlRes.dll Resources for the Toolkit Control (Korean)
Open Access Res.dll Resources for the Open Access application (Korean)
optintRes.dll Resources for the OptInt application (Korean)
OqRes.dll Qualification resources (Korean)
PdacalibRes.dll Resources for the PDA calibration application (Korean)
pdadiagRes.dll General resources (Korean)
pmeditorRes.dll Toolkit resources (Korean)
ProcMonRes.dll Resources for the Processing Monitor application (Korean)
ProcSrvRes.dll Resources for the Processing Server application (Korean)
ProjectRes.dll Project resources (Korean)
QuicksetRes.dll Quickset resources (Korean)
QuickStartRes.dll QuickStart resources (Korean)
Report PublisherRes.dll Resources for the Report Publisher application (Korean)
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restoreDBRes.dll General resources (Korean)
ReviewRes.dll Resources for the Review application (Korean)
RPTViewerRes.dll Resources for the Report Viewer application (Korean)
SetArchDatabaseRes.dll Resources for the Set Archive Database application (Korean)
SetEmailDatabaseRes.dll Resources for the Set Email Database application (Korean)
SSEditorRes.dll Resources for the Sample Set Editor application (Korean)
SysmonRes.dll System Monitor resources (Korean)
update2487Res.dll General resources (Korean)
ValidationManagerRes.dll Validation Manager resources (Korean)
ValidationReviewRes.dll Validation Review resources (Korean)
VerifyOptRes.dll Verify Opt resources (Korean)
WatersEmailServiceRes.dll Waters Email Service resources (Korean)
Waters.Empower.AnalyticsViewer.resou Waters Analytics Viewer resources (Korean)

rces.dll
Chinese Language Directory (Empower\Bin\zh-CHS)
AutoArchiveRes.exe Resources for Auto Archive (Chinese)
CmgrRes.dll Resources for Configuration Manager (Chinese)
CompareRes.dll Resources for Compare (Chinese)
DconvertRes.dll Resources for Dconvert (Chinese)
EmpowerRes.dll Resources for the Empower application (Chinese)
ImmdsrvRes.dll Resources for Immd server (Chinese)
ImpExpRes.dll Resources for Import export application (Chinese)
InEditorRes.dll Resources for Instrument Editor application (Chinese)
InstrumentServerRes.dll Resources for Instrument Server application (Chinese)
ManTuneRes.dll Resources for Manual Tune application (Chinese)
Mil0Res.dll Resources for Mil0 (Chinese)
MilresRes.dll General resources (Chinese)
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MilTkRes.dll Toolkit resources (Chinese)
msdiagRes.dll Resources for the msDialog (Chinese)
mseditorRes.dll Resources for the MS Editor application (Chinese)
MsgCenterRes.dll Resources for the Message Center application (Chinese)
MtkCtrlRes.dll Resources for the Toolkit Control (Chinese)
Open Access Res.dll Resources for the Open Access application (Chinese)
optintRes.dll Resources for the OptInt application (Chinese)
OqRes.dll Qualification resources (Chinese)
PdacalibRes.dll Resources for the PDA calibration application (Chinese)
pdadiagRes.dll General resources (Chinese)
pmeditorRes.dll Toolkit resources (Chinese)
ProcMonRes.dll Resources for the Processing Monitor application (Chinese)
ProcSrvRes.dll Resources for the Processing Server application (Chinese)
ProjectRes.dll Project resources (Chinese)
QuicksetRes.dll Quickset resources (Chinese)
QuickStartRes.dll QuickStart resources (Chinese)
Report PublisherRes.dll Resources for the Report Publisher application (Chinese)
restoreDBRes.dll General resources (Chinese)
ReviewRes.dll Resources for the Review application (Chinese)
RPTViewerRes.dll Resources for the Report Viewer application (Chinese)
SetArchDatabaseRes.dll Resources for the Set Archive Database application (Chinese)
SetEmailDatabaseRes.dll Resources for the Set Email Database application (Chinese)
SSEditorRes.dll Resources for the Sample Set Editor application (Chinese)
SysmonRes.dll System Monitor resources (Chinese)
update2487Res.dll General resources (Chinese)
ValidationManagerRes.dll Validation Manager resources (Chinese)
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ValidationReviewRes.dll Validation Review resources (Chinese)
VerifyOptRes.dll Verify Opt resources (Chinese)
WatersEmailServiceRes.dll Waters Email Service resources (Chinese)
Waters.Empower.AnalyticsViewer.resou Waters Analytics Viewer resources (Chinese)

rces.dll
The following Waters files in the Empower\Bin\ directory were rebuilt for this release. These files were not
modified.
Rebuilt file name Description
andims.dll Contains ANDI mass spectrometry library objects
CmgrLib.dll Contains the Configuration Manager library
dconvert.exe The application that restores pre-Millennium 3.0 data
EthernetIeee.dll Contains all the control objects necessary to connect and use
the National Instruments Ethernet to IEEE converter box
Interop.OPTINTLib.dll C Sharp support library
IPalisade.dll Contains the Palisade mass spectrometry library
ManTune.exe The Manual Tune application
MillServices.dll Contains definitions for the Millennium user interface
Milres.dll Common resources
msdiag.exe The TMD Diagnostics application
mseditor.exe The Method Set Editor application
MtkCtrl.dll Contains Toolkit control objects
netcdf.dll Contains low level processor format objects
OptInt.dll Contains licensing and option objects
Pdacalib.exe The PDA Calibration application
Pdadiag.exe The PDA Diagnostic application
procmon.exe The Processing Monitor application
restoredb.exe The Restore Database application
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RptViewer.exe The Report Viewer application
setarchdatabase.exe The Set AutoArchive database application
Sseditor.exe The Sample Set Editor application
StoreSrv.dll Contains Storage Server classes
StoreSrv.exe The Storage Server application
StoreSrvProxy.dll Contains Storage Server proxy stubs
SysMon.exe The System Monitor application
Update2487.exe Firmware updates for the 2487 Detector
Waters.Licensing.Wizard.exe The Waters Licensing Wizard application
Waters.UI.WatStyle.dll The Waters Licensing UI style objects
Waters.UI.WatTreeView.dll The Waters Licensing UI tree view objects
Waters.UI.WatValidator.dll The Waters Licensing UI validation objects
The following support files in the Empower\Bin directory were rebuilt for this release. These files were not
modified.
InstrumentServerps.dll Instrument Server proxy stub library
memlib32.dll Library support dll.
pallib32.dll Library support dll.
pbmlib32.dll Library support dll.
pltlib32.dll Library support dll.
reflib32.dll Library support dll.
ulblib32.dll Library support dll.
UpdateDBUtils.dll Support library
wlylib32.dll The Wiley library support dll.
716004166, Rev A
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Test configurations
Empower 3 Service Release 2 software was tested on the following system configurations.
Client computer
Operating system and service pack: Windows 7 Professional with SP1, 64-bit, (Internet Explorer 9)
Microsoft Windows hot fixes:
KB2764913 KB2764916 KB2718695 KB2670838 KB2592687 KB971033 KB2305420

KB2393802 KB2425227 KB2475792 KB2479628 KB2479943 KB2484033 KB2485376
KB2488113 KB2491683 KB2492386 KB2503665 KB2505438 KB2506014 KB2506212
KB2506928 KB2507618 KB2509553 KB2511250 KB2511455 KB2515325 KB2518869
KB2522422 KB2524375 KB2529073 KB2532531 KB2533552 KB2536275 KB2536276
KB2539635 KB2541014 KB2544893 KB2545698 KB2547666 KB2552343 KB2556532
KB2560656 KB2563227 KB2564958 KB2567680 KB2570947 KB2572077 KB2574819
KB2579686 KB2584146 KB2585542 KB2588516 KB2603229 KB2604115 KB2618451
KB2619339 KB2620704 KB2620712 KB2621440 KB2631813 KB2633873 KB2633952
KB2639308 KB2639417 KB2640148 KB2641653 KB2641690 KB2644615 KB2645640
KB2647518 KB2647753 KB2653956 KB2654428 KB2655992 KB2656356 KB2656373
KB2656411 KB2658846 KB2659262 KB2660075 KB2660465 KB2660649 KB2661254
KB2665364 KB2667402 KB2676562 KB2679255 KB2685811 KB2685813 KB2685939
KB2688338 KB2690533 KB2691442 KB2695962 KB2698365 KB2699779 KB2705219
KB2709630 KB2709981 KB2712808 KB2718704 KB2719857 KB2724197 KB2726535
KB2727528 KB2729094 KB2729452 KB2732059 KB2732487 KB2732500 KB2735855
KB2736233 KB2736422 KB2739159 KB2742599 KB2743555 KB2749655 KB2750841
KB2753842 KB2756921 KB2757638 KB2758857 KB2761217 KB2763523 KB2769369
KB2770660 KB2773072 KB2778344 KB2778930 KB2779562 KB2785220 KB2786081
KB2786400 KB2789645 KB2790113 KB2790655 KB2791765 KB2798162 KB2799494
KB2799926 KB2803821 KB2804579 KB2807986 KB2808679 KB2808735 KB2813170
KB2813347 KB2813430 KB2813956 KB2817183 KB2820197 KB2820331 KB2823324
KB2829361 KB2829530 KB2830290 KB2832414 KB2833946 KB2834140 KB2834886
KB2835361 KB2835364 KB2836502 KB2836943 KB2838727 KB2839894 KB2840149
KB2840631 KB2844286 KB2845187 KB2845690 KB2846071 KB2846960 KB2847077
KB2847311 KB2847927 KB2849470 KB2850851 KB2852386 KB2853952 KB2859903
KB2861191 KB2861698 KB2861855 KB2862152 KB2862335 KB2862772 KB2862966
KB2863058 KB2863240 KB2864058 KB2864202 KB2868038 KB2868116 KB2868623
KB2868626 KB2868725 KB2872339 KB2875783 KB2876284 KB2876331 KB2879017
KB2882822 KB2883150 KB2884256 KB2887069 KB2888049 KB2891804 KB2892074
KB2893294 KB2893519 KB2893984 KB2898785 KB2900986 KB2904266 KB2913152
KB958488 KB976002 KB976902 KB976932 KB982018
716004166, Rev A
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Personal Workstation
Operating system and service pack: Windows 7 Professional with SP 1, 64-bit, (Internet Explorer 9)
Microsoft Windows hot fixes:
KB2764913 KB2533552 KB2639417 KB2695962 KB2770660 KB2835361 KB2868116

KB2764916 KB2536275 KB2640148 KB2698365 KB2773072 KB2835364 KB2868623
KB2718695 KB2536276 KB2641653 KB2699779 KB2778344 KB2836502 KB2868626
KB2670838 KB2539635 KB2641690 KB2705219 KB2779562 KB2836942 KB2868725
KB2592687 KB2541014 KB2644615 KB2709162 KB2785220 KB2836943 KB2872339
KB971033 KB2544893 KB2645640 KB2709630 KB2786081 KB2839894 KB2875783
KB2305420 KB2545698 KB2647518 KB2709715 KB2786400 KB2840149 KB2876284
KB2393802 KB2547666 KB2647753 KB2709981 KB2789645 KB2840631 KB2876331
KB2425227 KB2552343 KB2653956 KB2712808 KB2790113 KB2844286 KB2879017
KB2475792 KB2556532 KB2654428 KB2718704 KB2790655 KB2845187 KB2882822
KB2479628 KB2560656 KB2655992 KB2719857 KB2791765 KB2845690 KB2883150
KB2479943 KB2563227 KB2656356 KB2726535 KB2798162 KB2846071 KB2884256
KB2484033 KB2564958 KB2656373 KB2727528 KB2799494 KB2846960 KB2887069
KB2485376 KB2567680 KB2656411 KB2729094 KB2799926 KB2847077 KB2888049
KB2488113 KB2570947 KB2658846 KB2729452 KB2803821 KB2847311 KB2891804
KB2491683 KB2572077 KB2659262 KB2732059 KB2804579 KB2847927 KB2892074
KB2492386 KB2574819 KB2660075 KB2732487 KB2807986 KB2849470 KB2893294
KB2503665 KB2579686 KB2660465 KB2732500 KB2808679 KB2850851 KB2893519
KB2505438 KB2584146 KB2660649 KB2736233 KB2808735 KB2852386 KB2893984
KB2506014 KB2585542 KB2661254 KB2736422 KB2813170 KB2853952 KB2898785
KB2506212 KB2588516 KB2665364 KB2739159 KB2813347 KB2861191 KB2900986
KB2506928 KB2603229 KB2667402 KB2742599 KB2813430 KB2861698 KB2904266
KB2507618 KB2604115 KB2676562 KB2743555 KB2813956 KB2861855 KB2913152
KB2509553 KB2618451 KB2677070 KB2749655 KB2820197 KB2862152 KB2913431
KB2511250 KB2619339 KB2679255 KB2750841 KB2820331 KB2862330 KB2913602
KB2511455 KB2620704 KB2685811 KB2753842 KB2829361 KB2862335 KB958488
KB2515325 KB2620712 KB2685813 KB2756921 KB2829530 KB2862966 KB976002
KB2518869 KB2621440 KB2685939 KB2757638 KB2830290 KB2863058 KB976902
KB2522422 KB2631813 KB2686831 KB2758857 KB2832414 KB2863240 KB976932
KB2524375 KB2633873 KB2688338 KB2761217 KB2833946 KB2864058 KB982018
KB2529073 KB2633952 KB2690533 KB2763523 KB2834140 KB2864202
KB2532531 KB2639308 KB2691442 KB2769369 KB2834886 KB2868038
716004166, Rev A
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Windows Database Server
Operating system and service pack: Windows Server 2008 R2 SP1, 64-bit, Enterprise Edition
Windows hot fixes:
KB981391 KB981392 KB977236 KB981111 KB977238 KB2764913 KB2764916

KB2718695 KB977239 KB2670838 KB2592687 KB981390 KB2386667 KB2425227
KB2446710 KB2479943 KB2484033 KB2488113 KB2492386 KB2497640 KB2503658
KB2503665 KB2505438 KB2506014 KB2506212 KB2506223 KB2506928 KB2507618
KB2508272 KB2508429 KB2509553 KB2510531 KB2511250 KB2511455 KB2515325
KB2518869 KB2522422 KB2524375 KB2529073 KB2533552 KB2534366 KB2536275
KB2536276 KB2539635 KB2541014 KB2544893 KB2545698 KB2547666 KB2552343
KB2556532 KB2560656 KB2563227 KB2564958 KB2567680 KB2570947 KB2572077
KB2574819 KB2584146 KB2585542 KB2588516 KB2603229 KB2604115 KB2607047
KB2608658 KB2618451 KB2620704 KB2620712 KB2621440 KB2631813 KB2633873
KB2633952 KB2636573 KB2639308 KB2639417 KB2640148 KB2641653 KB2641690
KB2643719 KB2644615 KB2645640 KB2647518 KB2647753 KB2653956 KB2654428
KB2655992 KB2656356 KB2656373 KB2656411 KB2658846 KB2659262 KB2660075
KB2660649 KB2661254 KB2665364 KB2667402 KB2676562 KB2679255 KB2685811
KB2685813 KB2685939 KB2686831 KB2688338 KB2690533 KB2691442 KB2695962
KB2698365 KB2699779 KB2705219 KB2709630 KB2709981 KB2712808 KB2718704
KB2719857 KB2719985 KB2724197 KB2726535 KB2727528 KB2729094 KB2729452
KB2731771 KB2731847 KB2732059 KB2735855 KB2736233 KB2736422 KB2739159
KB2741355 KB2742599 KB2743555 KB2749655 KB2750841 KB2753842 KB2756822
KB2756921 KB2757638 KB2758857 KB2761217 KB2762895 KB2763523 KB2765809
KB2769369 KB2770660 KB2778344 KB2778930 KB2779562 KB2785220 KB2786081
KB2786400 KB2789645 KB2790113 KB2790655 KB2791765 KB2798162 KB2799494
KB2803821 KB2804579 KB2807986 KB2808679 KB2808735 KB2813170 KB281334
KB2813430 KB2820197 KB2820331 KB2829361 KB2829530 KB2830290 KB2832414
KB2833946 KB2834140 KB2834886 KB2835361 KB2835364 KB2836502 KB2836942
KB2836943 KB2838727 KB2839894 KB2840149 KB2840631 KB2844286 KB2845187
KB2845690 KB2846071 KB2846960 KB2847077 KB2847311 KB2847927 KB2849470
KB2850851 KB2853952 KB2859903 KB2861191 KB2861698 KB2861855 KB2862152
KB2862330 KB2862335 KB2862966 KB2863058 KB2863240 KB2864058 KB2864202
KB2868038 KB2868116 KB2868623 KB2868626 KB2868725 KB2870699 KB2872339
KB2875783 KB2876284 KB2876315 KB2876331 KB2879017 KB2882822 KB2883150
KB2884256 KB2887069 KB2888049 KB2891804 KB2892074 KB2893294 KB2893519
KB2898785 KB2900986 KB2904266 KB2913152 KB2913431 KB2913602 KB976902
KB976932 KB982018
716004166, Rev A
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Solaris database server
Operating system and patch set: Sun® Solaris 10™ Database server with Patchset 10
Packages:
SUNWarc Lint Libraries (usr)
SUNWbtool CCS tools bundled with SunOS
SUNWcsl Core Solaris, (Shared Libs)
SUNWhea SunOS Header Files
SUNWi15cs X11 ISO8859-15 Codeset Support
SUNWi1cs X11 ISO8859-1 Codeset Support
SUNWi1of ISO-8859-1 (Latin-1) Optional Fonts
SUNWlibC Sun Workshop Compilers Bundled libC
SUNWlibm Math & Microtasking Library Headers & Lint Files (Usr)
SUNWlibms Math & Microtasking Libraries (Usr)
SUNWsprot Solaris Bundled tools
SUNWtoo Programming Tools
SUNWxwfnt X Window System platform required fontsHotfixes:
Patches: 20753-06: SunOS 5.10: Microtasking libraries (libmtsk) patch, 139574-03: SunOS 5.10
141414-02 141444-09
RedHat Linux database server

Operating system: Red Hat Linux Server release 6.2
Packages:
binutils-2.20.51.0.2-5.28.el6.x86_64
compat-libstdc++-33-3.2.3-69.el6.x86_64
elfutils-libelf-0.152-1.el6.x86_64
elfutils-libelf-devel-0.152-1.el6.x86_64
gcc-4.4.6-3.el6.x86_64
gcc-c++-4.4.6-3.el6.x86_64
glibc-2.12-1.47.el6.x86_64
glibc-2.12-1.47.el6.i686
glibc-common-2.12-1.47.el6.x86_64
glibc-devel-2.12-1.47.el6.x86_64
glibc-headers-2.12-1.47.el6.x86_64
716004166, Rev A
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libaio-0.3.107-10.el6.x86_64
libaio-devel-0.3.105-2.x86_64
libgcc-4.4.6-3.el6.x86_64
libgcc-4.4.6-3.el6.i686
libstdc++-4.4.6-3.el6.x86_64
libstdc++-devel-4.4.6-3.el6.x86_64
make-3.81-19.el6.x86_64
RedHat Linux RAC database server

Operating system: Red Hat Linux Server release 6.2
Packages:
binutils-2.20.51.0.2-5.28.el6.x86_64
compat-libstdc++-33-3.2.3-69.el6.x86_64
elfutils-libelf-0.152-1.el6.x86_64
elfutils-libelf-devel-0.152-1.el6.x86_64
gcc-4.4.6-3.el6.x86_64
gcc-c++-4.4.6-3.el6.x86_64
glibc-2.12-1.47.el6.x86_64
glibc-2.12-1.47.el6.i686
glibc-common-2.12-1.47.el6.x86_64
glibc-devel-2.12-1.47.el6.x86_64
glibc-headers-2.12-1.47.el6.x86_64
libaio-0.3.107-10.el6.x86_64
libaio-devel-0.3.105-2.x86_64
libgcc-4.4.6-3.el6.x86_64
libgcc-4.4.6-3.el6.i686
libstdc++-4.4.6-3.el6.x86_64
libstdc++-devel-4.4.6-3.el6.x86_64
make-3.81-19.el6.x86_64
716004166, Rev A
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Citrix® Server (XenApp™ 6.5)
Operating system and service pack: Windows Server 2008 R2 SP1 Enterprise, 64-bit (ENGLISH)
Citrix hotfixes: XA650W2K8R2X64025
Windows hotfixes:
KB2032276 KB2079403 KB2158563 KB2160329 KB2183461 KB2207566 KB2272691

KB2286198 KB2296011 KB2305420 KB2345886 KB2347290 KB2360131 KB2362765
KB2386667 KB2387149 KB2393802 KB2398632 KB2416471 KB2416472 KB2419640
KB2423089 KB2425227 KB2442962 KB2454826 KB2467023 KB2468871 KB2483614
KB2484033 KB2487367 KB2488113 KB2492386 KB2505438 KB2506014 KB2506212
KB2506928 KB2507618 KB2509553 KB2510531 KB2511250 KB2511455 KB2515325
KB2522422 KB2529073 KB2529073 KB2533523 KB2533552 KB2535512 KB2536275
KB2536276 KB2541014 KB2544521 KB2544893 KB2545698 KB2545698 KB2547666
KB2547666 KB2552343 KB2560656 KB2563227 KB2564958 KB2567680 KB2570947
KB2574819 KB2584146 KB2585542 KB2592687 KB2598845 KB2600217 KB2603229
KB2603229 KB2604114 KB2604115 KB2604121 KB2607047 KB2607576 KB2608658
KB2618451 KB2620704 KB2620712 KB2621440 KB2631813 KB2633952 KB2636573
KB2640148 KB2643719 KB2644615 KB2645640 KB2647753 KB2653956 KB2654428
KB2655992 KB2656351 KB2656355 KB2656356 KB2656368 KB2656372 KB2656373
KB2656405 KB2658846 KB2659262 KB2660075 KB2661254 KB2667402 KB2676562
KB2677070 KB2679255 KB2685939 KB2686827 KB2686830 KB2686831 KB2688338
KB2690533 KB2691442 KB2695962 KB2698365 KB2699779 KB2699988 KB2703157
KB2705219 KB2706045 KB2709162 KB2709630 KB2709715 KB2709981 KB2712808
KB2718704 KB2719857 KB2719985 KB2724197 KB2729094 KB2731771 KB2731847
KB2732059 KB2735855 KB2736233 KB2739159 KB2741355 KB2743555 KB2744842
KB2749655 KB2756822 KB890830 KB890830 KB890830 KB890830 KB890830
KB971468 KB972270 KB974431 KB974571 KB975467 KB975560 KB976264
KB976422 KB976662 KB976932 KB977074 KB977236 KB977238 KB977239
KB978542 KB978601 KB978637 KB978886 KB979099 KB979309 KB979482
KB979538 KB979559 KB979683 KB979687 KB979688 KB979916 KB980195
KB980218 KB980232 KB980408 KB980436 KB980846 KB981111 KB981332
KB981390 KB981391 KB981392 KB981793 KB981852 KB981957 KB982018
KB982018 KB982110 KB982132 KB982214 KB982381 KB982519 KB982526
KB982632 KB982664 KB982671 KB982799 KB983590
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LAC/E32 module
Operating system and service pack: Windows 7 Professional with SP 1, 64-bit, (Internet Explorer 10)
HotFixes:
982861 KB2560656 KB2660075 KB2736422 KB2799926 KB2845187 KB2868725

KB971033 KB2563227 KB2660649 KB2741355 KB2803821 KB2846960 KB2872339
KB2479943 KB2564958 KB2661254 KB2742599 KB2804579 KB2847077 KB2875783
KB2484033 KB2570947 KB2667402 KB2743555 KB2807986 KB2847204 KB2876284
KB2488113 KB2579686 KB2676562 KB2749655 KB2808679 KB2847311 KB2876331
KB2491683 KB2584146 KB2685811 KB2750841 KB2808735 KB2847927 KB2879017
KB2505438 KB2585542 KB2685813 KB2753842 KB2813170 KB2849470 KB2882822
KB2506014 KB2603229 KB2685939 KB2756921 KB2813347 KB2852386 KB2883150
KB2506212 KB2604115 KB2690533 KB2757638 KB2813430 KB2853952 KB2884256
KB2506928 KB2618451 KB2691442 KB2758857 KB2813956 KB2855844 KB2887069
KB2509553 KB2619339 KB2698365 KB2761217 KB2817183 KB2861191 KB2888049
KB2511250 KB2620704 KB2699779 KB2762895 KB2820197 KB2861698 KB2891804
KB2511455 KB2621440 KB2705219 KB2763523 KB2820331 KB2861855 KB2892074
KB2515325 KB2631813 KB2706045 KB2769369 KB2829361 KB2862152 KB2893294
KB2522422 KB2640148 KB2709630 KB2770660 KB2830290 KB2862330 KB2893519
KB2529073 KB2644615 KB2712808 KB2773072 KB2832414 KB2862335 KB2898785
KB2532531 KB2645640 KB2718704 KB2779562 KB2833946 KB2862966 KB2900986
KB2533552 KB2647753 KB2719857 KB2785220 KB2834140 KB2863058 KB2904266
KB2536275 KB2653956 KB2726535 KB2786081 KB2834886 KB2863240 KB2913431
KB2536276 KB2654428 KB2727528 KB2786400 KB2835364 KB2864058 KB2913602
KB2541014 KB2655992 KB2729094 KB2789645 KB2836943 KB2864202 KB976002
KB2544893 KB2656356 KB2729452 KB2790113 KB2839894 KB2868038 KB976902
KB2545698 KB2656411 KB2732059 KB2790655 KB2840149 KB2868116 KB976932
KB2547666 KB2658846 KB2732487 KB2791765 KB2840631 KB2868623 KB982018
KB2552343 KB2659262 KB2732500 KB2798162 KB2844286 KB2868626
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Empower 3 support on VMware® vSphere
Unless noted below, there is no deviation in supported operating systems when Empower 3 is installed in a
virtualized environment. Therefore, the following platforms and operating systems are supported by
Empower 3 for native and virtual installations.
• Empower database server - Windows Server 2008 R2 Enterprise SP1, 64-bit
• Empower File server - Windows Server 2008 R2 Enterprise SP1, 64-bit
• Empower Clients - Windows 7 Professional or Enterprise, 64-bit; Windows XP Professional SP3, 32-
bit
• Citrix® server (includes the Citrix server, license server, farm controller, and webserver) –
Windows Server 2008 R2, Standard and Enterprise, 64-bit; XenApp™ Server 6.5
Exception: Acquisition Clients and/or LAC/E32 modules are not supported for use in a virtual environment.
VMware vCenter Server 5.0 for the vSphere 4.1 and 5.0 environments
Windows Server 2008 R2 SP1, with hotfixes:
KB981391 KB981392 KB977236 KB981111 KB977238 982861

KB977239 KB2670838 KB2592687 KB981390 KB2425227 KB2506014
KB2506212 KB2506928 KB2509553 KB2511455 KB2529073 KB2533552
KB2536275 KB2536276 KB2541014 KB2544893 KB2545698 KB2547666
KB2552343 KB2560656 KB2563227 KB2564958 KB2570947 KB2574819
KB2584146 KB2585542 KB2603229 KB2604115 KB2607047 KB2608658
KB2618451 KB2620704 KB2620712 KB2621146 KB2621440 KB2631813
KB2636573 KB2640148 KB2643719 KB2644615 KB2645640 KB2653956
KB2654428 KB2655992 KB2656356 KB2656411 KB2658846 KB2659262
KB2660075 KB2661254 KB2667402 KB2676562 KB2685811 KB2685813
KB2685939 KB2688338 KB2690533 KB2691442 KB2698365 KB2699779
KB2705219 KB2706045 KB2709630 KB2709981 KB2712808 KB2718704
KB2719857 KB2724197 KB2726535 KB2729094 KB2729452 KB2732059
KB2735855 KB2736233 KB2736422 KB2742599 KB2743555 KB2749655
KB2750841 KB2753842 KB2756921 KB2757638 KB2758857 KB2761217
KB2763523 KB2765809 KB2769369 KB2770660 KB2772930 KB2778930
KB2779562 KB2785220 KB2786081 KB2786400 KB2789645 KB2791765
KB2798162 KB2806748 KB2807986 KB2808679 KB2813347 KB2813430
KB2820331 KB2832414 KB2833946 KB2834140 KB2834886 KB2836943
KB2839894 KB2840149 KB2840631 KB2844286 KB2847311 KB2849470
KB2853587 KB2853952 KB2855844 KB2861191 KB2861698 KB2861855
KB2862152 KB2862330 KB2862335 KB2862966 KB2863240 KB2864058
KB2864202 KB2868038 KB2868116 KB2868623 KB2868626 KB2868725
KB2872339 KB2875783 KB2876284 KB2876331 KB2882822 KB2883150
716004166, Rev A
Page 47 of 51
KB2884256 KB2887069 KB2888049 KB2888505 KB2891804 KB2892074
KB2893294 KB2893519 KB2893984 KB2898785 KB2900986 KB2904266
KB976902 KB982018
vCenter Server 5.5 for the vSphere 5.5 environment

Windows 2008 R2 SP1, with hotfixes:
KB981391 KB981392 KB977236 KB981111 KB977238 KB2764913

KB2764916 KB2718695 KB977239 KB2670838 KB2592687 KB981390
KB2386667 KB2425227 KB2506014 KB2506212 KB2506928 KB2509553
KB2511455 KB2515325 KB2529073 KB2533552 KB2536275 KB2536276
KB2541014 KB2544893 KB2545698 KB2547666 KB2552343 KB2560656
KB2563227 KB2564958 KB2570947 KB2574819 KB2584146 KB2585542
KB2603229 KB2604115 KB2607047 KB2608658 KB2620704 KB2621440
KB2631813 KB2636573 KB2640148 KB2643719 KB2647753 KB2653956
KB2654428 KB2655992 KB2656356 KB2660075 KB2667402 KB2676562
KB2685811 KB2685813 KB2685939 KB2690533 KB2691442 KB2698365
KB2699779 KB2705219 KB2706045 KB2709630 KB2709981 KB2712808
KB2718704 KB2719857 KB2726535 KB2729094 KB2729452 KB2732059
KB2736422 KB2742599 KB2743555 KB2750841 KB2756921 KB2757638
KB2758857 KB2761217 KB2763523 KB2765809 KB2770660 KB2772930
KB2785220 KB2786081 KB2786400 KB2789645 KB2791765 KB2798162
KB2806748 KB2807986 KB2808679 KB2813347 KB2813430 KB2820331
KB2832414 KB2833946 KB2834140 KB2834886 KB2836502 KB2836943
KB2839894 KB2840149 KB2840631 KB2844286 KB2847311 KB2849470
KB2853587 KB2853952 KB2855844 KB2861191 KB2861698 KB2861855
KB2862152 KB2862330 KB2862335 KB2862966 KB2863058 KB2863240
KB2864058 KB2864202 KB2868038 KB2868116 KB2868623 KB2868626
KB2868725 KB2872339 KB2875783 KB2876284 KB2876331 KB2882822
KB2883150 KB2884256 KB2887069 KB2888049 KB2888505 KB2891804
KB2892074 KB2893294 KB2893519 KB2893984 KB2898785 KB2900986
KB2904266 KB2913152 KB2913431 KB2913602 KB976902 KB982018
716004166, Rev A
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SQL 2008 server for the vSphere 4.1 and 5.0 environments
Windows 2008 R2 SP1, with hotfixes:
KB971513 KB971512 944036 982861 KB940518 KB960362

KB2761494 KB2079403 KB2117917 KB2141007 KB2158563 KB2160329
KB2183461 KB2207566 KB2286198 KB2296011 KB2296199 KB2305420
KB2345886 KB2347290 KB2360131 KB2362765 KB2387149 KB2388210
KB2393802 KB2416400 KB2416470 KB2419640 KB2423089 KB2436673
KB2442962 KB2443685 KB2447568 KB2467659 KB2481109 KB2483185
KB2492386 KB2505189 KB2506014 KB2506212 KB2507618 KB2507938
KB2508429 KB2509553 KB2510531 KB2511455 KB2522422 KB2530548
KB2533623 KB2535512 KB2536275 KB2536276 KB2544521 KB2544893
KB2545698 KB2563227 KB2564958 KB2570947 KB2584146 KB2585542
KB2598479 KB2598845 KB2604094 KB2604105 KB2618451 KB2620704
KB2620712 KB2621440 KB2631813 KB2632503 KB2633952 KB2643719
KB2644615 KB2645640 KB2646524 KB2653956 KB2654428 KB2655992
KB2656362 KB2656374 KB2656409 KB2658846 KB2659262 KB2676562
KB2677070 KB2679255 KB2685939 KB2686833 KB2688338 KB2690533
KB2691442 KB2695962 KB2698365 KB2699988 KB2705219 KB2706045
KB2712808 KB2718523 KB2718704 KB2719985 KB2726535 KB2729453
KB2731847 KB2742601 KB2748349 KB2756919 KB2757638 KB2758857
KB2762895 KB2763674 KB2770660 KB2780091 KB2785220 KB2789646
KB2798162 KB2807986 KB2808679 KB2813345 KB2813430 KB2820917
KB2832412 KB2833947 KB2834886 KB2836945 KB2839894 KB2840149
KB2844287 KB2847311 KB2849470 KB2855844 KB2859537 KB2861190
KB2861855 KB2862152 KB2862330 KB2862335 KB2862966 KB2863058
KB2863253 KB2864058 KB2864063 KB2864202 KB2868038 KB2868116
KB2868623 KB2868626 KB2875783 KB2876284 KB2876331 KB2883150
KB2884256 KB2888505 KB2900986 KB942288 KB948609 KB948610
KB949189 KB950050 KB950762 KB950974 KB951066 KB951698
KB951978 KB952004 KB952287 KB953733 KB954155 KB954459
KB955020 KB955069 KB955302 KB955430 KB956250 KB956572
KB956744 KB956802 KB957097 KB957200 KB957321 KB958481
KB958483 KB958623 KB958624 KB958644 KB958687 KB958869
KB959130 KB959426 KB960225 KB960803 KB961371 KB961501
KB967190 KB967723 KB968389 KB969058 KB969947 KB970238
KB970430 KB970653 KB971029 KB971468 KB971486 KB971557
KB971657 KB971737 KB971961 KB971961 KB972036 KB972270
KB973507 KB973525 KB973565 KB973687 KB973917 KB974145
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SQL 2008 server for the vSphere 5.5 environment

Windows 2012 Server, with hotfixes:
KB2736693 KB2742616 KB2756872 KB2756923 KB2757638 KB2758246

KB2761094 KB2764870 KB2769034 KB2769165 KB2769166 KB2770660
KB2770917 KB2771431 KB2777166 KB2779768 KB2780342 KB2784160
KB2785094 KB2785220 KB2789650 KB2795944 KB2798162 KB2800033
KB2800088 KB2802618 KB2805966 KB2807986 KB2808679 KB2811660
KB2812829 KB2813430 KB2822241 KB2823516 KB2829254 KB2832418
KB2833959 KB2835361 KB2836946 KB2836988 KB2839894 KB2840633
KB2844289 KB2845533 KB2847311 KB2849470 KB2849568 KB2850674
KB2851234 KB2855336 KB2856758 KB2861194 KB2861704 KB2862073
KB2862152 KB2862330 KB2862335 KB2862768 KB2862966 KB2863058
KB2863243 KB2863725 KB2864058 KB2864202 KB2866029 KB2868038
KB2868626 KB2868725 KB2869628 KB2871389 KB2871690 KB2871777
KB2875783 KB2876331 KB2876415 KB2877211 KB2877213 KB2881468
KB2882780 KB2883150 KB2883201 KB2884256 KB2887069 KB2888505
KB2889784 KB2891804 KB2892074 KB2893294 KB2893519 KB2893984
KB2896496 KB2898785 KB2900986 KB2903938 KB2904266 KB2913152
VM Storage Unit: vSphere 4.1

46 x 600GB fiber SCSI (fSCSI) drives in a single disk group
VM Storage Unit: vSphere 5.0/5.5

72 x 600GB 10k SAS drives across 3 10Gb iSCSI storage arrays in a single disk group
VM Backup Storage Unit: vSphere 4.1/5.0/5.5

15 x 1.0TB fiber ATA (fATA) drives in a single disk group
16 x 1.0TB fiber ATA (fATA) drives in a single disk group
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ESXi host information
vSphere 4.1 environment
5 x VMware ESXi 4.1 build 433742 (Update 1, Patch 4)

3 x VMware ESXi 5.0 build 1311175 (Update 3)

3 x VMware ESXi 5.5 build 1331820 (base installation of 5.5)
716004166, Rev A
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R E L E A S E N O T E S

Waters Empower 3 Service

GxP compliance requirements .................................................................................................... 4

System and software requirements ............................................................................................ 4

Before you install Empower 3 SR2 software ............................................................................... 4

Install Empower 3 Service Release 2.......................................................................................... 5

After installing Empower 3 Service Release 2 ................................................................................. 5

Install Empower 3 SR2 on a single computer ................................................................................. 5

Install Empower 3 SR2 on multiple Citrix servers ........................................................................... 9

Verify the Empower 3 Service Release 2 installation ................................................................ 10

Enhancements added to this release ........................................................................................ 10

Issues fixed in this release ....................................................................................................... 11

Issues fixed in Empower 3 SR2 ................................................................................................... 12

Issues fixed in Impurity Processing ............................................................................................. 13

Issues fixed in Agilent GC Instrument Control ............................................................................... 13

Issues fixed in Empower Toolkit .................................................................................................. 14

Issues fixed in Data Analysis and Processing ................................................................................ 15

Issues fixed in Run Samples ....................................................................................................... 16

Issues fixed in Configuration Manager ......................................................................................... 17

Issues fixed in Preview and Reporting .......................................................................................... 17

Issues fixed in Mass Spec Capabilities .......................................................................................... 18

Issues fixed in Audit Trail and Result Audit Viewer......................................................................... 18

Issues fixed in Compare ............................................................................................................. 19

Issues fixed in Method Validation Manager (MVM) ......................................................................... 19

Issues fixed in QuickStart........................................................................................................... 19

Issues fixed in Empower Online Information System...................................................................... 20

Issues fixed for installation ......................................................................................................... 20

Known software issues in this release ...................................................................................... 21

General issues or behaviors ........................................................................................................ 21

Known issues with assigned PCS numbers .................................................................................... 21

Known issues in Data Analysis and Processing .............................................................................. 21

Known issues in Review and Processing ....................................................................................... 22

Known issues in Compare .......................................................................................................... 23

Known issues in Method Validation Manager (MVM) ....................................................................... 23

Known issues in Run Samples ..................................................................................................... 24

Known issues in system configuration and project management...................................................... 24

Known issues in Reporting.......................................................................................................... 27

Known issues in Empower software application components ........................................................... 28

Known issues in Empower Toolkit ................................................................................................ 28

Program files modified in this release ...................................................................................... 30

Test configurations ................................................................................................................... 40

Client computer ........................................................................................................................ 40

Personal Workstation ................................................................................................................. 41

Windows Database Server .......................................................................................................... 42

Solaris database server.............................................................................................................. 43

RedHat Linux database server .................................................................................................... 43

RedHat Linux RAC database server .............................................................................................. 44

LAC/E32 module ........................................................................................................................ 46

Empower 3 support on VMware® vSphere ................................................................................ 47

vCenter Server 5.5 for the vSphere 5.5 environment ..................................................................... 48

SQL 2008 server for the vSphere 5.5 environment ........................................................................ 50

VM Storage Unit: vSphere 4.1 .................................................................................................... 50

VM Storage Unit: vSphere 5.0/5.5............................................................................................... 50

VM Backup Storage Unit: vSphere 4.1/5.0/5.5.............................................................................. 50

ESXi host information ............................................................................................................... 51

vSphere 4.1 environment ........................................................................................................... 51

vSphere 5.0 environment ........................................................................................................... 51

vSphere 5.5 environment ........................................................................................................... 51

System and software requirements