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    Farwa Khalid
    St Cuthbert's Healthcare owns and operates 3 hospitals around Australia with 500 total beds. They provide various medical services and have over 800 affiliated medical specialists. Their mission is to provide compassionate care addressing patients' physical, emotional, intellectual, social and spiritual needs. Patients are admitted through referrals or transfers and use various clinical systems, though observation records are still paper-based. There is agreement that investing in technology could improve patient outcomes and meet stakeholder needs by better collecting and analyzing patient information across the disconnected systems currently in use.

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    PDF Health

    Uploaded by

    Farwa Khalid
    84 views2 pages
    St Cuthbert's Healthcare owns and operates 3 hospitals around Australia with 500 total beds. They provide various medical services and have over 800 affiliated medical specialists. Their mission is to provide compassionate care addressing patients' physical, emotional, intellectual, social and spiritual needs. Patients are admitted through referrals or transfers and use various clinical systems, though observation records are still paper-based. There is agreement that investing in technology could improve patient outcomes and meet stakeholder needs by better collecting and analyzing patient information across the disconnected systems currently in use.

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    St Cuthbert's Healthcare owns and operates 3 hospitals around Australia with 500 total beds. They provide various medical services and have over 800 affiliated medical specialists. Their mission is to provide compassionate care addressing patients' physical, emotional, intellectual, social and spiritual needs. Patients are admitted through referrals or transfers and use various clinical systems, though observation records are still paper-based. There is agreement that investing in technology could improve patient outcomes and meet stakeholder needs by better collecting and analyzing patient information across the disconnected systems currently in use.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    84 views2 pages

    PDF Health

    Uploaded by

    Farwa Khalid
    St Cuthbert's Healthcare owns and operates 3 hospitals around Australia with 500 total beds. They provide various medical services and have over 800 affiliated medical specialists. Their mission is to provide compassionate care addressing patients' physical, emotional, intellectual, social and spiritual needs. Patients are admitted through referrals or transfers and use various clinical systems, though observation records are still paper-based. There is agreement that investing in technology could improve patient outcomes and meet stakeholder needs by better collecting and analyzing patient information across the disconnected systems currently in use.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    ST CUTHBERT’S HEALTHCARE

    St Cuthbert’s healthcare owns and runs 3 medium sized, private, not for profit, hospital
    facilities in urban areas around Australia; comprising a total of 500 hospital beds. More than
    830 medical specialists are accredited to practice at the hospitals and FTE staff numbers
    average 700 per year. Services include routine medical and clinical services, maternity,
    rehabilitation and mental health. In addition to hospital admission they offer home nursing,
    disability services and social outreach programs. Their mission is to inspire hope and
    contribute to health and well-being by providing compassionate care to everyone, touching
    all aspects of their life (physical, emotional, intellectual, social and spiritual).

    Patients attend the hospitals for day surgery and treatments and overnight admissions.
    Patients can be admitted to the hospital from doctor/specialist referral or by hospital
    transfer and are allocated beds upon arrival. Patient flow is an important part of the
    admission and discharge procedures. Patients are given estimates of the costs before
    admittance and payers/patients are billed at discharge.

    “The Australian healthcare system generates large amounts of data from public and private
    clinical and non-clinical sources. The lack of connectivity across healthcare services has
    resulted in significant impacts on the quality of care and patient safety” (Alcidion.com).

    There is general agreement at St Cuthbert’s Healthcare for the need to invest in technology
    to collect and analyse patient information in order to improve patient outcomes and meet
    stakeholder requirements. There are many different clinical information systems used in the
    hospitals, for instance patients are admitted to hospital using an electronic patient
    administration system (PAS) which was installed in each hospital in 2002; CareStream
    radiology is used for diagnostic imaging; pathology and test results are usually received by
    email from the patient’s doctor or pathology provider. Paper based observation records are
    used in all the hospitals and kept with the patient while they are in hospital, and later stored
    in the patient’s file.

    You are required to construct a business case for a technology solution that will help St
    Cuthbert’s Healthcare in WA manage and analyse the data it collects. The technology you
    select for the business case has to align with the hospital’s strategic objectives.

    This involves
    Part 1:
     Conducting an environmental scan of the healthcare sector with an emphasis on issues
    affecting hospitals and patients in Australia (market conditions and competitive
    environment).
     Considering the hospital’s mission and strategy;
     Identifying and assessing stakeholder concerns;
     Isolating a problem and evaluating opportunities for IT at St. Cuthbert’s;
     Researching an IT solution to solve the problem(s) - to innovate practice and/or improve
    processes at the hospital;
     Evaluating different solutions to the problem, shortlisting the options and selecting the
    “best” solution.
    Part 2:
     Expanding on work done in Part 1
     Constructing a detailed business plan for investment in the IT solution chosen.

    You are “selling” the IT solution to the hospital’s Board of Directors. The business plan must
    make a compelling argument for the Board to support and invest in the technology.

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