Level Third Chapter

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4.3.

16 LEVEL OF SATISFACTION ABOUT THE SMARTPHONE

Option about level of satisfaction among smartphone as shown in the table

Table 4.16

Level of satisfaction about the smartphone

S.NO Level of satisfaction Highly Satisfied Neutral Dissatisfied Highly


dissatisfied
Satisfied

1 Safety Count 72 84 75 9 16

Percentage 28.1 (32.8) (29.3) (3.5) (6.3)

2 Web surfing Count 102 63 22 43 26

Percentage (39.8) (24.6) (8.6) (16.8) (10.2)

3 Privacy Count 73 43 83 29 28

Percentage (28.5) (16.8) (32.4) (11.3) (10.9)

4 Keep in touch Count 224 20 12


easily Percentage (87.5) (7.8) (4.7) - -

5 Easy access to Count 119 77 60


your social Percentage (46.5) (30.1) (23.4) - -
media networks

6 Finish many Count 172 57 27


tasks easier Percentage (67.2) (22.3) (10.5) - -

7 Entertainment Count 163 82 11

(63.7) (32.0) (4.3) - -

8 Comfortable Count 170 65 21

Percentage (66.4) (25.4) (8.2) - -

Source: Primary Data


It is clear from the Table that, out of 256 respondents

 75(29.3%) respondents have neutral with safety.


 102(39.8%) respondents have highly satisfied with web surfing.
 83(32.4%) respondents have neutral with privacy.
 224(87.5%) respondents have neutral with keep in touch easily.
 119(46.5%) respondents have highly satisfied with Easy access to your social media
networks.
 172(67.2%) respondents have highly satisfied with finish many task easier.
 163(63.7%) respondents have highly satisfied with entertainment.
 170(66.4%) respondents have highly satisfied with comfortable.

One way ANOVA test are given in table 3.27

The null hypothesis framed is that there is no significant relationship between Age of the
respondents and usage pattern of smart phones.
Table 3.29

Age of the respondents and usage pattern of smartphones – one way ANOVA test

ONE WAY ANOVA

USAGE PATTERN Sum of Df Mean F Sig.


Squares Square

Chatting BetweenGroups 134.540 3 44.847 77.196 .000

Within Groups 146.398 252 .581

Total 280.938 255

Voice/video call Between Groups 171.812 3 57.271 76.653 .000

Within Groups 188.278 252 .747

Total 360.090 255

Take picture/video Between Groups 111.918 3 37.306 51.351 .000

Within Groups 183.078 252 .726

Total 294.996 255

News reading Between Groups 24.880 3 8.293 4.030 .008

Within Groups 518.558 252 2.058

Total 543.437 255

Watching video Between Groups 139.953 3 46.651 62.150 .000

Within Groups 189.156 252 .751

Total 329.109 255

Internet browsing Between Groups 208.089 3 69.363 104.393 .000

Within Groups 167.439 252 .664

Total 375.527 255

Social networking Between Groups 75.373 3 25.124 35.494 .000


sites

Within Groups 178.377 252 .708

Total 253.750 255

Downloading apps/ Between Groups 115.453 3 38.484 51.659 .000


soft Within Groups 187.731 252 .745

Total 303.184 255

Playing Games Between Groups 168.672 3 56.224 36.045 .000

Within Groups 393.078 252 1.560

Total 561.750 255

Music Listening Between Groups 162.707 3 54.236 83.064 .000

Within Groups 164.539 252 .653

Total 327.246 255

INTERPRETATION

The significance value of variable is less than 0.05. It means that null hypothesis is rejected.
Hence, there is no significance relationship difference between age of the respondents and usage
pattern of smartphone.

It is note that all usage pattern of smartphone is less than 0.05 (0.00<0.05). Thus, it is
proved that there is a significant relationship between age of the respondents and usage pattern of
smartphone.

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