Final TS Consolitaded Report ASHL
Final TS Consolitaded Report ASHL
Final TS Consolitaded Report ASHL
OBJECTIVE:
This course aims at enabling the students to understand the various Components of the
specialization settings and develops skills and competencies required for effective social work
interventions at different levels, this will be done by organizing block placement in specialized
settings for a period of 30 days during the fourth semester.
COURSE OBJECTIVE:
Apollo Sindoori’s credo is to enrich lives by empowering customers and positively affect
change in the lives of people associated with Apollo Sindoori. We strive constantly to achieve
“Excellence in Hospitality”. We believe our clients and vendors are partners in our growth and
since we are in the food business, together we can enrich lives with our sustained commitment
towards the society. So collaborative growth is essential to all our four business units – Catering,
Management Services, Restaurants and Hospitality.
Drawing on thirty years of heritage, we are dedicated to provide tailor-made catering and
hospitality solution to suit your unique business needs across corporate, institutions, hospitals
and industries. Our increasing list of clientele is a testament to our commitment to deliver high
quality food by adhering to highest standards and constantly pushing the bar to serve our clients
better.
With offices across major cities and towns in India, Apollo Sindoori has the reach and
muscle to cater to large and small organizations with equal commitment. Furthermore, the ability
to customize services according to client needs ensures that our quality, service and people
competes with the best the industry has to offer.
Approach
We at Apollo Sindoori strive consistently to ensure production and service of quality food
materials towards achieving ultimate guest satisfaction. By using high quality raw materials
procured from certified brands, storing effectively, following good manufacturing practices with
our trained staff, we provide consistent hygienic service.
Food Flow
Hospital diet process
BOARD OF DIRECTORS
- Sindoori Reddy
- G.Venkatraman
- George Eapen
1985
Company Incorporated and registered in the name of “Om Sindoori Hotels Ltd.”
1987
Om Sindoori Hotels become fully Operational - It’s a 100 bedded 3 star hotel
located in Greams road, Chennai
1994
1997
Sindoori Central Hotel was awarded as Best Economy Hotel, for the year 1997 by
Food and Beverage Service Magazine.
1998
2001
Management services was started with Apollo Hospitals, Greams road and
expanded to all other Apollo Hospitals in Chennai. (Provision of Manpower
services in the field of F&B, H.K, F.O, Transport, Ambulance Orderly etc.,)
2003
Management services were extended to all Apollo Hospitals across india.
2004
Catering services started with Apollo Nursing Hostels in Chennai.
2005
Catering services extended to clients in IT industries, Media, Healthcare in
Chennai.
2006
Offered Catering services to various clients across Tamil Nadu.
2007
2009
2011
Apollo Sindoori opened a business hotel in Chennai. Catering services started with
Apollo Nursing College & Nursing Hostel in Madurai.
2013
Sketch The Cafe – A new venture from Apollo Sindoori commenced operation.
Apollo Sindoori opened a business hotel in Bangalore.
2015
One Vibe - A new business opened by the Apollo sindoori for open work space
with the chair count of 500.
2018
Cloud Kitchen – A new venture from Olive and twist under the Apollo sindoori.
Total of 6 kitchens was started.
2019
New restaurant Runaway rice was started by Apollo sindoori in the month of
January.
CLIENTS
Accounts
Admin
Civil
Electrical
Engineering store
Environment management
HR
Instrumentation
IT
Medical Service
Project
Public Relations
Quality Assurance
Quality Control
Raw Material Store
Utility.
ACTIVITIES DONE:
TIME OFFICE:
Supports various time events mechanisms like in/out, break times, inter site travels and
off-site work. Time Office consists of manpower planning, leave management, shift
management, overtime management, reporting tool and employee self-help application. It is
configurable to suit even most unique time office requirements and work-flows. It is seamless
multi-location system.
Key features:
No limits on shifts.
Understands all types of shift patterns e.g. weekly, second or fourth Saturday etc
Auto shift detection for flexi-time work environment.
Leave Management.
Employee log in by password.
Reports by Employee Id.
Integration possible with Single Sign On, SAP.
Manages work-flows:
On 23rd of every month they should send the leave/ absent details, OT, OD, Payroll details for the
salary purpose.
Shift types:
A shift.
B shift.
C shift.
General shift.
Shift timing:
SHIFT OFF:
In common to all the employees there will be one day week off, but for the general shift
employees, due to 9 hours of working time the company provide them 1st and 3rd Saturday off.
For general shift they can change their shift for two times in a month. If changed more
than 2 times they will be considered as Shift basis employee and their shift will be changed.
For every employee there will be an off in every week according to the industrial law.
The week off can be changed two times a month i.e. before 2days or after 2days of the actual
week off. To avail a week off minimum of 4 days to be worked in a week. The off availed after
the first 4days and for the next off the employee is eligible only after working for 9 days.
TYPES OF LEAVES:
SICK LEAVE:
This is a type of leave issued by the management for the purpose when the employee
needs rest due to medical issues. SL for an employee is 7 days per annum. SL can be taken
minimum of 0.5days to maximum of 2 days without any medical certificate. If SL used above 3
days the employee should issues a medical certificate from a registered doctor. Remaining SL
which is not used will be lapsed to SL in the next year. To the extent of 60 days the SL will be
lapsed. Over 60 days it will not be laps.
CASUAL LEAVE:
This is a type of leave issued by the management for the purpose when the employee
needs any leave for emergency. CL for an employee is 7 days per annum. CL can be taken
minimum of 0.5days to maximum of 2 days in an extent. Remaining CL which is not used will
be lapsed to EL in the next year. To the extent of 100 days the CL will be lapsed. Over 100 days
it will not be laps.
EARNING LEAVE:
This is a type of leave issued by the management to the employees which is holiday with
salary. EL for an employee will be differ from grade of the employee. On a basic for employee it
is 21 days per annum. EL can be taken minimum of 3days to maximum of 2 days and above.
Remaining EL which is not used will be lapsed to EL in the next year. To the extent of 100 days
the EL will be lapsed. Over 100 days it will not be laps.
LEAVE TYPE:
Y S E1 & ACCUMULATION
ABOVE
EL On completion NIL 21 Days 100 days
of one year per
annum
SL Immediate after NIL 7 Days 60 Days
employment per
annum
CL/TL Immediate after 7 Days per 7 Days CL will be lapsed
employment annum per to EL and TL will
annum not be laps with
any leave.
EL leave calculation:
In Apollo Sindoori Hotel Ltd Chennai there are two types of Training and development is
practiced, they are:
Why training?
Existing REQUIRED
Skills * Skills
Knowledge TRAINING HELPS * Knowledge
Attitude TO BRIDGE THE GAP * Attitude
METHODS OF TRAINING
ON THE JOB TRAINING
On the job training methods are simple and cost-effective training method.
The employees are trained in actual working scenario.
The motto of such training is "learning by doing.
Basic Theme - Learns the method involved and get perfection over a specific task.
OFF THE JOB TRAINING
Off the job training methods are provided away from the actual working condition.
It is generally used in case of new employees.
costly and is effective if and only if large number of employees have to be trained within
a short time period.
Off the job training is also called as vestibule training i.e. the employees are trained in a
separate area where the actual working conditions are duplicated.
CSR ( corporate social responsibility):
The amendment notified in the Companies Act, 2013 requires companies with a net
worth of INR 500 crore (US $70 million) or more, or an annual turnover of INR 1000 crore (US
$140 million) or more, or net profit of INR 5 crore (US $699,125) or more, to spend 2 percent of
their average net profits of three years on CSR.
Prior to that, the CSR clause was voluntary for companies, though it was mandatory to
disclose their CSR spending to shareholders. CSR includes but is not limited to the following:
RECRUITMENT:
The process of finding and hiring the best-qualified candidate (from within or outside of
an organization) for a job opening, in a timely and cost-effective
manner. The recruitment process includes analyzing the requirements of a job, attracting
employees to that job, screening and selecting applicants, hiring, and integrating the new
employee to the organization.
INTERVIWE PROCEDURE:
TYPES OF RECRUITMENT:
On site recruitment
Campus interview.
Responsibility: HR Manager.
Procedures:
LABOUR LAWS:
PF calculation:
The Indian Constitution has defined a 'living wage' that is the level of income for a
worker which will ensure a basic standard of living including good health, dignity, comfort,
education and provide for any contingency. However, to keep in mind an industry's capacity to
pay the constitution has defined a 'fair wage. Fair wage is that level of wage that not just
maintains a level of employment, but seeks to increase it keeping in perspective the industry’s
capacity to pay.
PETAERNITY BENEFIT:
Though it's the mother who actually delivers the child, father plays an equally important
role. A father is expected to be emotionally and physically available for both, mother and child,
before and after the delivery. Provisions for paternity leave for a father private employee with
less than two surviving children for a period of 3 days to take care of his wife and new born
child.
ESI CALCULATION:
Employer contribution + employee contribution = Total amount.
(0.75% of the gross pay) (3.25% of the gross pay)
PAYMENT OF GRATUITY ACT, 1972:
Gratuity is a defined benefit plan given by the employer to the employee for rendering
services continuously for five years or more. It is a monetary benefit usually given at the time of
retirement. But there are certain rules that make an employee eligible to receive gratuity before
the age of retirement or superannuation. According to the Payment of Gratuity Act, 1972, an
employee is eligible to receive gratuity if he has rendered continuous service for at least five
years with an organisation.
GRATUITY CALCULATION:
SUPERANNUATION CALCULATION:
BENEVALENT FUND:
It is a type of benefit where the employees are entitled to get the benefit at the time of
emergency time. Each member shall contribute Rs30 per month to the fund, the company also
contribute an equal amount to the fund. The following benefits will be available for the members
and their dependents.
Employee appraisals.
Attendance logs.
Performance goals.
Performance improvement plan (if applicable).
Requests for training, transfer, and internal job applications.
Training and professional development records.
Employee recognition, including awards and performance letters.
Written warnings and/or disciplinary hearings.
Legal documentation:
Resignation letter.
Termination letter (if applicable).
Exit interview record.
Unemployment and insurance documents.
Final pay records (vacation, retirement etc.)
EMPLOYEE RECORDS AND FILES
Employers typically keep a number of different employee records, often called personnel
files, as a way of documenting an employee’s relationship with a company. In certain instances,
documentation in a personnel file can provide important supportive data—for example, to show
an employee’s discipline history in support of a termination in subsequent litigation. The
personnel file can also track performance goals, leaves of absence and any employment-related
agreements.
Master data management is one of the commonly faced challenges in an agile enterprise.
Especially in large organizations with offices in multiple locations, it is a very tedious job to
maintain data of a large employee workforce. Winshuttle Query provides an easy way to extract
any Employee Master Data into Excel, Access or user defined Forms. The live data can be
extracted by a non-technical user without compromising on SAP security.
Employee ID
Employee Name
Date of birth
Father name
Mother name
Residential address
Contact number
Mail id
Education details
Salary
Date of joining
Unit
Department
ESI applicability
ESI Number
PF (UAN) Number
Aadaar number
PAYROLL:
A company's payroll is the list of employees of that company that are entitled to receive
pay and the amounts that each should receive. Along with the amounts that each employee
should receive for time worked or tasks performed, payroll can also refer to a company's records
of payments that were previously made to employees, including salaries and wages, bonuses,
and withheld taxes, or the company's department that calculates and pays out these amounts. One
way that payroll can be handled is in-house.
This means that a company handles all aspects of the payroll process on its own, including
timesheets, calculating wages, producing pay checks, sending the ACH, or Automated Clearing
House, for any direct deposits, and remitting any tax payments necessary. Payroll can also be
outsourced to a full-service payroll processing company. When a company chooses to outsource
their payroll, timesheets, wage calculations, creating pay checks, direct deposits, and tax
payments can be handled all, or in part, by the payroll company.
COMPONENTS OF PAYROLL:
Hours worked
Time off(leave)
Salaries and wages
OT (Overtime)
Fringe benefits
Deductions
Tax deductions
WHAT IS A LICENSE:
A license is an official permission or permit to do, use, or own something (as well as the
document of that permission or permit)
In particular, a license may be issued by authorities, to allow an activity that would otherwise
be forbidden. It may require paying a fee or proving a capability. The requirement may also
serve to keep the authorities informed on a type of activity, and to give them the opportunity to
set conditions and limitations.
FSSAI LICENSE:
FSSAI is an acronym for the food regulatory authority of India and it basically stands for
the Food Safety and Standards Authority of India. The Food authority regulates and checks
for safe food manufacture, storage and handling practices of Food Business Operators(FBOs).
FSSAI checks for compliance and that FBOs are following the regulations and standards as
mentioned in the Food Safety and Standards Act, 2006. Since 2006, all acts and regulations
related to food and related products have been under the jurisdiction of FSSAI. FSSAI issues
compliant FBOs a Compliance (C) badge and in accordance with their annual turnover, issue
them an appropriate Food License. Now that you have learned many things about FSSAI, full
form, functions as well as their jurisdiction, let’s look at this FSSAI license in detail.
Many times as a Food Business Owner it is difficult to determine what license to go for
State or Central. Here, we list down the eligibility criteria so you can look up your type of
business and swiftly proceed to acquire your food license.
Basic FSSAI registration is applicable for all food businesses and related activities like
storage, sales, distribution, repacking and labeling for which the annual turnover does not cross
Rs. 12 lakhs or for food businesses that have a maximum turn over of Rs. 12 lakh Annually.
The following Food Business Owners have been deemed eligible to obtain the FSSAI central
license by the regulatory authority
TRADE LICENSE:
There are 3 types of trade licenses that a company or individual can apply
for based on the type of trade or business they take forward.
Shop License
This license is required for anyone who wants to open a shop. The shop
can be of any retail type.
Industrial License
This type of license is required for any company that wants to open a
small or mid-sized industrial unit.
Food Establishment License
Any establishment that plans on getting into the food and beverage
industry requires this license. The license applies to restaurants, cafes, meat
shops, bakeries and vegetable shops.
PERSONAL LEARNINGS:
Learnt what and what should not do in the interview.
Learnt to be bold.
Understand the importance of communication.
Learnt be emotionally intelligence.
PROFESSIONAL LEARNINGS:
Acceptance.
Planning skills.
Flexibility.
Learnt to do file audit.
Responsibility.
Learnt the importance of the HR in the company.
To generate ESI and PF number for old & new employees.
Role of HR in the hospitality settings.
Learnt to retain the employee
Role of Time Office.
Role of CSR.
Role of Recruitment.
Role of training and development.
Time management.
CONCLUSION:
This training is very useful for me I think it will help me for my Future. I have learned a
lot and gained a lot about the function is of the management as a HR student, this training
makes me professional. It will be very useful for my carrier, this is a wonderful experience I
enjoyed a lot and learned a lot.