Connect Alarm User Operations

SECURITY PRODUCTS
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Connect Alarm app

App operation quick guide
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Connect Alarm – App installation and first use
 Download the app from Google Play Store or Apple App
store and install it in your phone
 Start the app and accept Terms of Use
 On the welcome screen, enter server address

(connect.tycomonitor.com) and press „+” button (Android)
or Add New button (iOS)
 Add preferred name for the panel and enter panel ID

(Integration Identification number). This number can be
found in option [851][422] and should be provided to you by
your installer.
 In case the number is not available (communicator without

this number), please use MAC address (option [851][998]).
This number should be provided to you by your installer.
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Connect Alarm – App installation and first use
 To activate the panel for the first time you will be

requested to enter the master user code.
 To connect to your PowerSeries Neo panel,

enter your user password then click OK.
 If you get an error message, please try again.
 If you enter the wrong code 3 times, you will be

locked out for 5 minutes.
Connect Alarm – App operation
 You can now access, view, arm or disarm and change

the alarm system status.
 The screen has 4 active areas: Area 1

 Area 1 System status, partitions if your system
supports more than one partition, and system
activation;
Area 2
 Area 2, Alarms and Troubles;
 Area 3 shows latest information;
 And, in area 4, there is a quick navigation menu. Area 3
Area 4
 In area 1 you can see the system status and select the
partition you want to work with.
 You can also see if the system is armed, in stay, night or

away mode, or disarmed – as shown.
 If the icon is red, the system is armed
 Click Away to activate the system.
 Click Disarm to deactivate the system.
 Click Night or Stay to arm specific areas.
 Area 1 will appear in every screen, but you can hide it to

have a bigger working area.
 In the application settings you can change various

app settings, such as languages, quick navigation and
view settings.
 In the panel settings you can manage push

notifications and users, set panel date and time and
allow remote installer access
 To access the panel settings menu, click here:
 Area 2 shows any events that occurred while the

system was armed.
 Click the icons to get more information.

 Alarm icon to see the alarms
 Trouble icons to see any system issues
 Click Alarms to see information about latest alarm

events
 To return to the main screen, click the Main icon
 Area 3 shows the latest activities, such as who disarmed

the system, and when.
 Check earlier activities by clicking View All.
 Area 4 gives you fast access to the main functions.
 Main - Returns you to the Main menu
 Devices – Access to Device Section
 Output – Access to Outputs Control Screen
 Events – Access to Event Screen Log
 More – Open the Alarms and Troubles
 Device Section.
A list of all connected sensors and devices is shown.
It displays the device photo, label and the partitions
the device belongs to. You can also bypass or un-
bypass a device by swiping left.
 Click the filter symbol to filter the list. This can be

useful in large properties.
 The filter options include:
 Detectors
 Controls
 Sirens and repeaters
 In order to filter, click desired type of devices, for

example detectors.
 Output Control Screen. Clicking Outputs in

Area 4, will take you to outputs control screen
and allow you to control outputs.
 You may turn outputs on or off, however you

will not be able to see their current status.
 Event Screen Log. Clicking Events at the

bottom takes you to the event log screen.
 You may review event log from the panel.
 You may directly access videos associated

with alarms
 Colors and icons differentiate types of events
 You may filter certain types of events like

arming / disarming, alarms etc.
Contact information
To learn more about the Connect Alarm app,

please visit www.dsc.com or contact your local installer/sales representative

Connect Alarm User Operations

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SECURITY PRODUCTS

Connect Alarm app

 Start the app and accept Terms of Use

 On the welcome screen, enter server address

 Add preferred name for the panel and enter panel ID

 In case the number is not available (communicator without

 To activate the panel for the first time you will be

 To connect to your PowerSeries Neo panel,

 If you get an error message, please try again.

 If you enter the wrong code 3 times, you will be

 You can now access, view, arm or disarm and change

 The screen has 4 active areas: Area 1

 You can also see if the system is armed, in stay, night or

 If the icon is red, the system is armed

 Click Away to activate the system.

 Click Disarm to deactivate the system.

 Click Night or Stay to arm specific areas.

 Area 1 will appear in every screen, but you can hide it to

 In the application settings you can change various

 In the panel settings you can manage push

 To access the panel settings menu, click here:

 Area 2 shows any events that occurred while the

 Click the icons to get more information.

 Click Alarms to see information about latest alarm

 To return to the main screen, click the Main icon

 Area 3 shows the latest activities, such as who disarmed

 Check earlier activities by clicking View All.

 Area 4 gives you fast access to the main functions.

 Main - Returns you to the Main menu

 Devices – Access to Device Section

 Output – Access to Outputs Control Screen

 Events – Access to Event Screen Log

 More – Open the Alarms and Troubles

 Click the filter symbol to filter the list. This can be

 In order to filter, click desired type of devices, for

 Output Control Screen. Clicking Outputs in

 You may turn outputs on or off, however you

 Event Screen Log. Clicking Events at the

 You may review event log from the panel.

 You may directly access videos associated

 Colors and icons differentiate types of events

 You may filter certain types of events like

To learn more about the Connect Alarm app,

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