Scribd Logo
Upload

Welcome to Scribd!

  • 165 views

    Fastag

    Uploaded by

    Vivek
    FASTag is an RFID tag installed on vehicle windscreens that automates toll payments direct from the linked account. It is mandated for toll payments on national highways. Key benefits include cashback, monthly pass facility, SMS alerts, and seamless movement through dedicated FASTag lanes. Users can report incorrect deductions and block lost tags through the issuing bank's customer care. Various vehicle classes have distinct FASTag colors and fees include a one-time issuance fee and refundable security deposit.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Fastag

    Uploaded by

    Vivek
    165 views9 pages
    FASTag is an RFID tag installed on vehicle windscreens that automates toll payments direct from the linked account. It is mandated for toll payments on national highways. Key benefits include cashback, monthly pass facility, SMS alerts, and seamless movement through dedicated FASTag lanes. Users can report incorrect deductions and block lost tags through the issuing bank's customer care. Various vehicle classes have distinct FASTag colors and fees include a one-time issuance fee and refundable security deposit.

    Original Title

    fastag

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    FASTag is an RFID tag installed on vehicle windscreens that automates toll payments direct from the linked account. It is mandated for toll payments on national highways. Key benefits include cashback, monthly pass facility, SMS alerts, and seamless movement through dedicated FASTag lanes. Users can report incorrect deductions and block lost tags through the issuing bank's customer care. Various vehicle classes have distinct FASTag colors and fees include a one-time issuance fee and refundable security deposit.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    165 views9 pages

    Fastag

    Uploaded by

    Vivek
    FASTag is an RFID tag installed on vehicle windscreens that automates toll payments direct from the linked account. It is mandated for toll payments on national highways. Key benefits include cashback, monthly pass facility, SMS alerts, and seamless movement through dedicated FASTag lanes. Users can report incorrect deductions and block lost tags through the issuing bank's customer care. Various vehicle classes have distinct FASTag colors and fees include a one-time issuance fee and refundable security deposit.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 9
    At a glance
    Powered by AI
    FASTag is an electronic toll collection system in India that uses Radio Frequency Identification technology for making toll payments directly from the prepaid or savings account linked to it. It provides a seamless travel experience across toll plazas.

    A FASTag is a device that employs Radio Frequency Identification (RFID) technology for making electronic toll payments directly from the prepaid account linked to it.

    Benefits of FASTag include saving fuel and time due to swift movement across toll plazas, online access to transaction statements, SMS alerts, hassle-free monthly pass facility and 5% cashback on toll payments.

    FASTAG SOLUTION

    CUSTOMER PRESENTATION
    SIMPLE | SECURE | SEAMLESS
    What is a FASTag?

    FASTag is a device created by


    NHAI that employs Radio
    Frequency Identification
    (RFID) technology, for electronic
    collection of tolls on National
    Highways.

    SIMPLE | SECURE | SEAMLESS


    The FASTag Program

    Future Dynamics
    o State and City highways to
    come under the NETC
    program very shortly.
    Today’s Scenario o Parking / Fuel refilling to
    become a part of the program
    o Program launched by National o Mandatory for all new
    Payments Corporation of India vehicles delivered post 1st
    (NPCI), the Technology hub December 2017
    for Indian Banks, in Sept 2016 o 40+ MSRDC Toll Plazas
    on behalf of NHAI / IHMCL being added soon
    (Govt. of India)
    o Part of the ‘Digital India’ &
    ‘Cashless India’ Initiatives of
    PM Modi
    o Pan India Footprint – Single
    Tag valid across all toll plazas
    on the National Highway
    SIMPLE | SECURE | SEAMLESS
    Benefits of FASTag
    A monthly cashback of 5% on
    every transaction done at a toll
    plaza directly into your account
    for FY 2018-19
    Cashback Help save fuel and time
    due to swift movement
    across toll plazas
    No need to rely on drivers No cash Saves Fuel
    with huge amounts of cash
    Intervention & Time

    A dedicated web portal for online


    Online
    Hassle free way to avail Online access to detailed transaction
    Monthly statement and recharge facility via
    online Monthly Pass facility Portal
    Pass credit card, debit card and net
    for all NHAI operated toll
    banking
    plaza

    SMS Alerts

    Get SMS & Email alerts for transactions, low


    balance and notifications. 24x7 call center

    SIMPLE | SECURE | SEAMLESS


    Monthly Pass Issuance Steps
    1. FASTag holders or Customer visits NHAI
    portal http://nhai.gov.in/ and Click on “FASTag Monthly Pass”
    link
    2. Customer select the Plaza name – ID and Enter the captcha value
    3. Customer get redirected to the acquiring bank page where the
    customer will enter Tag ID or VRN
    4. System will check and validate
    5. If the validation successful, it will move to next step or throw the
    error message
    6. The customer has to choose the various pass scheme option of
    Plazas
    7. Customer has to declare the acceptance of ToS and select the
    payment options
    8. Post conformation, customer will be redirected to the acquirer
    payment gateway page to complete the process
    9. Customer will get pas receipt on acquirer bank page. Customer
    may print the receipt / download for future reference.

    SIMPLE | SECURE | SEAMLESS


    Vehicle Classification

    NPCI Vehicle Class Description FASTag Color

    Car / Jeep / Van / Tata Ace and Similar mini Light


    4 Violet
    Commercial Vehicle

    5 Light Commercial vehicle 2-axle Orange

    6 Bus/Truck 3-axle Yellow

    7 Bus 2-axle / Mini bus, Truck 2-axle Green

    12 Tractor / Tractor with trailer, Truck 4, 5 & 6-axle Pink

    15 Truck 7-axle and above Blue

    16 Earth Moving / Heavy Construction Machinery Black

    SIMPLE | SECURE | SEAMLESS


    Some General FAQs
    What are the fees and charges for FASTag?
    A FASTag has a one-time issuance fee of INR 100 and a refundable security deposit as per the classification
    of the vehicle

    Can a FASTag user avail a monthly pass?


    Yes. A FASTag user can avail a monthly pass on his/her FASTag through http://www.nhai.org/.

    Is there a specific lane at toll plazas for FASTag users?


    Yes, a FASTag user will have to use the lane/s demarcated for FASTag

    How would a FASTag user cross a toll plaza if the ETC equipment is not working?
    If the tag reader is not working at the toll plaza, the toll operator will read the FASTag with a handheld
    reader. In case the reader is not working, the FASTag user has to be allowed to pass for free, as per the
    directives of the Government of India.

    How would a user report an incorrect deduction and how will he/she get back the same?
    A FASTag user can report an incorrect deduction by calling the Issuing Bank’s call center. A review of the
    request will be done by the bank officials and if found correct, the incorrect deduction will be reversed.

    SIMPLE | SECURE | SEAMLESS


    Some General FAQs
    What can a FASTag user do in case the tag is lost? What will happen to the account balance?
    The FASTag user needs to call the Issuing Bank’s customer care and get the FASTag blocked. Once a new
    FASTag is provided, account balance will be transferred.

    If a FASTag user resides within 10 Km of a particular Toll plaza, can he/she get the concessions
    available for local vehicles?
    Yes, the user will need to submit documents to the concessionaire validating that they residence within 10km
    of a particular plaza. Once it is verified, they may avail the concession on the FASTag assigned to their
    vehicle.

    In case of Harassment/ misconduct/ discourteous/ rude behaviour of toll collection staff, what can a
    FASTag user do?
    In case of such a scenario, a complaint can be lodged with respective Project Directors at the toll plaza or the
    user can call NHAI’s toll free number 1033.

    SIMPLE | SECURE | SEAMLESS


    THANK YOU
    Visit us at Follow us on
    www.1pay.in

    You might also like