Personnal Admin

Select The Blank

Question
Issues of collective bargaining and ________ are outside the scope of council.
Correct Answer
Individual grievances
Your Answer
Salary negotiations

Multiple Choice Single Answer

Question
Promotion which does not receive any increase in salaries is called
Correct Answer
Dry promotion
Your Answer
Horizontal promotion

Multiple Choice Single Answer

Question
Employees wish to know what career advancements opportunities are available in the :-
Correct Answer
Organization
Your Answer
Organization

True/False
Question
It is difficult to measure service & judge the seniority.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer

Question
Various theories to study an impact of compensation on employee behavior are :-
Correct Answer
Reinforcement theory , Expectancy theory , Equity theory
Your Answer
Reinforcement theory , Expectancy theory , Equity theory

True/False
Question
Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the
perview of Workers Participation Schemes.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer

Question
Promotion policies are as follows :-
Correct Answer
It should be consistent & should be applied uniformly to all employees , It should be fair & impartial ,
Favoritism should not be taken as a basis of promotion
Your Answer
It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be
transparent policy for the promotion

Multiple Choice Multiple Answer

Question
Participative forms prevalent in India are:-
Correct Answer
Works Committees , Joint Management Councils , Joint Councils
Your Answer
Works Committees , Joint Management Councils , Joint Councils

Select The Blank

Question
The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent
exploitation of ________.
Correct Answer
Unorganized labour
Your Answer
Unorganized labour

True/False
Question
Continuous communication with employees about change is not required
Correct Answer
False
Your Answer
False

Select The Blank

Question
Organizations visit campuses to recruit candidates for ________.
Correct Answer
Entry level positions
Your Answer
Entry level positions

Select The Blank

Question
Advertisement is an ________ of seeking recruits.
Correct Answer
Effective way
Your Answer
Effective way

Match The Following

Question
Correct Answer
Your Answer
Mediator
No power of decision
No power of decision
Union manifestation
Stresses
Labour turnover
Management manifestation
Termination
Stresses
Arbitrator acts as
Judge
Judge

Multiple Choice Single Answer

Question
Employees are demoted on :-
Correct Answer
Disciplinary grounds
Your Answer
Disciplinary grounds

Multiple Choice Multiple Answer

Question
Following are measures of effectiveness of personnel function.
Correct Answer
Relatedness of pay to performance , Reduced grievances , Improved moral
Your Answer
Relatedness of pay to performance , Reduced grievances , Improved moral

Multiple Choice Single Answer

Question
What is necessary to maintain harmonious employee relation?
Correct Answer
Constant dialogue
Your Answer
Constant dialogue

Question
Direct compensations are medical benefits, paid leave & insurance.
Correct Answer
False
Your Answer
False

Question
Shop Council for each department in an industry where ________ workmen are employed.
Correct Answer
500 or more
Your Answer
500 or more

Question
The recruitment agency is paid certain % of the incumbents' salary as professional charges.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer

Question
Satisfactory resolution of the disputes may avoid the following :-
Correct Answer
Ill will , Strikes , Non co-operative actions
Your Answer
Strikes , Non co-operative actions , Dispute

Question
To remain competitive, organization needs to build positive employee relation.
Correct Answer
True
Your Answer
True

Question
Trade union prefer ________ as a sole basis of promotion.
Correct Answer
Seniority
Your Answer
Seniority

Multiple Choice Multiple Answer

Question
Types of manifestation of conflicts of unions are :-
Correct Answer
Non-co-operation , Arguments , Hostility
Your Answer
Hostility , Cooperation

Multiple Choice Single Answer

Question
A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary
condition for :-
Correct Answer
Success
Your Answer
Success

Question
Participation is impossible at all levels of management.
Correct Answer
False
Your Answer
False

Question
Discipline is a process to correct & mould employees for ________.
Correct Answer
Better performance
Your Answer
Better performance

Multiple Choice Multiple Answer

Question
Criteria for selection includes :-
Correct Answer
Experience , Personal characteristics , Educational accomplishments
Your Answer
Educational accomplishments , Experience , Personal characteristics

Multiple Choice Single Answer

Question
The company appoints trained psychologists who acts as :-
Correct Answer
Counselors
Your Answer
Counselors

Match The Following

Question
Correct Answer
Your Answer
Procedure of training
Identify training needs
Job rotation
Induction
Reduces Turnover
Exposed to new idea
Training
Exposed to new idea
Reduces Turnover
Type of training
Job rotation
Identify training needs
Multiple Choice Multiple Answer
Question
Which are the internal factors?
Correct Answer
Organization culture , Leadership , Strategy
Your Answer
Organization culture , Leadership , Strategy

Question
________ energizes human behavior to achieve goals.
Correct Answer
Motivation
Your Answer
Motivation

Multiple Choice Single Answer

Question
Fair practices in selecting the right man for right job provide opportunities for career growth based on :-
Correct Answer
Merit
Your Answer
Performance

Multiple Choice Multiple Answer

Question
Under the trusteeship, the inherent responsibility of business enterprises is towards it's :-
Correct Answer
Consumers , Workers , Shareholders
Your Answer
Workers , Shareholders

Question
Compensation should not ensure internal equity.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer

Question
The compensation practices differ in the following ways :-
Correct Answer
Structure , Mix , Quantum
Your Answer
Structure , Mix , Quantum

Question
Participation in decision is the negligible form of participation.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
On short term basis an overtime may be an alternative to :-
Correct Answer
Recruitment
Your Answer
Recruitment
Question
An effective organization must meet both company's objectives & employee ________.
Correct Answer
Needs
Your Answer
Needs

Multiple Choice Multiple Answer

Question
Through web pages, prospective applicants can obtain the data about the company for :-
Correct Answer
Its products , Its services , Employment opportunities
Your Answer
Its products , Its services , Employment opportunities

Multiple Choice Single Answer

Question
Design of compensation programmes is significant in :-
Correct Answer
Personnel management
Your Answer
Personnel management

Multiple Choice Single Answer

Question
Shortage of skilled employee's can be solved through :-
Correct Answer
Training
Your Answer
Training

Select The Blank

Question
Job evaluation is the process by which relative worth of ________ in the organization is determined for the
purpose of salary computation.
Correct Answer
Various jobs
Your Answer
Various jobs

Question
Personnel department plays important role in managing change
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
Aims of Personnel Administration is :-
Correct Answer
Getting cooperation of people
Your Answer
Getting cooperation of people

Multiple Choice Single Answer

Question
Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :-
Correct Answer
Vacancies occurring
Your Answer
Vacancies occurring
Question
Job analysis can help in ________.
Correct Answer
Strategic planning
Your Answer
Performance

Multiple Choice Multiple Answer

Question
Solutions to surplus employees are :-
Correct Answer
Attrition , Early retirement , Layoffs
Your Answer
Early retirement , Layoffs

Personnel Administration - 2
True/False
Question
Standing orders means the rules of conduct for workmen employed in industrial establishments.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
Approaches to discipline are :-
Correct Answer
Hot stove rule , Warning , Immediate burn
Your Answer
Hot stove rule , Warning

Select The Blank

Question
Some appraisers, at times, rate persons they like ________ than those they do not like.
Correct Answer
Higher
Your Answer
Higher

Multiple Choice Multiple Answer

Question
Under BIR Act an Appellate court hears appeals against the orders of :-
Correct Answer
The Registrar of Union , Labour Commissioner , Wage boards
Your Answer
The Registrar of Union , Labour Commissioner , Wage boards

Multiple Choice Multiple Answer

Question
Works Committee is related with :-
Correct Answer
Latrines , Urinals , Temperature
Your Answer
Suggestion schemes

Match The Following

Question
Correct Answer
Your Answer
Grievance Redressal System
To reduce grievances
To reduce grievances
Performance Appraisal ratings
O, VG, G, A, I .
Parameter
Updation of Personnel Manual
Periodically
Annually
Policy serves as
Guide
Guide

Select The Blank

Question
Job enrichment is ________ loading of the job.
Correct Answer
Vertical
Your Answer
Vertical

Multiple Choice Multiple Answer

Question
When employees are given constructive feedback, to:-
Correct Answer
Encourage initiative , Perform better , Develops sense of responsibility
Your Answer
Encourage initiative , Perform better , Develops sense of responsibility

Multiple Choice Single Answer

Question
Which of the following makes employee more competent?
Correct Answer
Job rotation
Your Answer
Job rotation

Multiple Choice Single Answer

Question
Job description may be used to set up goals and targets and :-
Correct Answer
Standards of performance
Your Answer
Standards of performance

Select The Blank

Question
Problem solving approach method identifies problems which may be interfering with________.
Correct Answer
Employee performance
Your Answer
Employee performance

Multiple Choice Single Answer

Question
Participation involves parting with :-
Correct Answer
Power
Your Answer
Power

True/False
Question
The well established bases of promotion are qualification & productivity.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer

Question
Which is external influence in the organization?
Correct Answer
Govt. Rules & Regulation.
Your Answer
Govt. Rules & Regulation.

Multiple Choice Multiple Answer

Question
Aims of the Works Committee are:-
Correct Answer
To promote good relations , To comment on matters of common interest , To endeavor to compose any
differences
Your Answer
To promote good relations , To endeavor to compose any differences , To bargain with management

Multiple Choice Single Answer

Question
Principle of Personnel Administration is:-
Correct Answer
Scientific Selection
Your Answer
Scientific Selection

True/False
Question
Assessment centers is one method to understand promotable employees in the organization.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
Performance appraisal indicates how the employees has performed on the :-
Correct Answer
Job
Your Answer
Job

Match The Following

Question
Correct Answer
Your Answer
Head hunters
Higher level managerial positions
Higher level managerial positions
Urgent recruitment
Walk-in-interviews
Walk-in-interviews
Cost effective method of screening applications
Educational accomplishments
Educational accomplishments
Medical examinations
After offer letter
After offer letter

Multiple Choice Multiple Answer

Question
Following are the types of audit in personnel department.
Correct Answer
Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy
Your Answer
Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy

Multiple Choice Single Answer

Question
In majority of the companies increments are linked with :-
Correct Answer
Performance
Your Answer
Performance

Select The Blank

Question
Assessment centers gives idea about________
Correct Answer
Promotable employee
Your Answer
Organization development

Multiple Choice Multiple Answer

Question
Following actions are initiated by HR department in Performance Appraisal System :-
Correct Answer
Devising appropriate appraisal system , To train the line managers , To device norms & instruments for
employees appraisal periodically
Your Answer
Devising appropriate appraisal system , To train the line managers , To negotiate with workers & trade
unions

Multiple Choice Single Answer

Question
Career development provides a supply of :-
Correct Answer
Talents & abilities
Your Answer
Knowledge

Select The Blank

Question
Employees quit if compensation levels are not ________.
Correct Answer
Competitive
Your Answer
Satisfactory

Multiple Choice Single Answer

Question
The workers interest lies in improving their:-
Correct Answer
Earnings
Your Answer
Living standard

Multiple Choice Single Answer

Question
A policy is a rule of predetermined :-
Correct Answer
Course of action
Your Answer
Decision

Select The Blank

Question
Information Technology reverses the effect of ________.
Correct Answer
Bureaucracy
Your Answer
Rigidity

Select The Blank

Question
Each person has a unique ________.
Correct Answer
Personality
Your Answer
Personality

Multiple Choice Multiple Answer

Question
Which are the external influences?
Correct Answer
Technology , Economic condition , Unions
Your Answer
Technology , Economic condition

True/False
Question
Measurement of merit is very easy.
Correct Answer
False
Your Answer
False

True/False
Question
Induction also helps to old employees.
Correct Answer
False
Your Answer
True

Select The Blank

Question
When the recruitment is urgent recruitment may be conducted by ________.
Correct Answer
Walk-in-interviews
Your Answer
Placement agency

True/False
Question
Job of similar responsibilities must be placed in the same grade.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Individual abilities can be expanded by enrolling for :-
Correct Answer
Training programmes , Acquiring additional degree , Seeking new work assignments
Your Answer
Training programmes , Acquiring additional degree , Seeking new work assignments

True/False
Question
Payment must be related to performance.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
The problem with subjective method is the bias of the rater. Some of the common biases are:-
Correct Answer
Halo effects , Contrast error , Personal prejudice
Your Answer
Contrast error , Personal prejudice , Personal opinion

True/False
Question
Job analysis is a systematic process of collecting information about a job.
Correct Answer
True
Your Answer
True

Select The Blank

Question
The policy of the Management is to assure ________.
Correct Answer
Security of the employment
Your Answer
Growth of employee

True/False
Question
A grout without leader is given a topic for discussion & asked to arrive at a group decision.
Correct Answer
False
Your Answer
False

True/False
Question
An exit interview provides last opportunity to discover the nature of dissatisfaction.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Transfer is a ________.
Correct Answer
Horizontal job assignment
Your Answer
Horizontal job assignment

Select The Blank

Question
________ can reduces anxiety in the new employee.
Correct Answer
Induction
Your Answer
Induction

Multiple Choice Multiple Answer

Question
Personnel Management helps in :-
Correct Answer
Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in
work.
Your Answer
Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in
work.

Multiple Choice Single Answer

Question
The supervisor ranks all the persons in his department from the best to the worst using a specified overall :-
Correct Answer
Criterion
Your Answer
Criterion

Multiple Choice Multiple Answer

Question
What are the objectives of training?
Correct Answer
Exposure to new idea , Expanding knowledge , To Motivate employees
Your Answer
Reduce turnover , Exposure to new idea , Expanding knowledge

Multiple Choice Single Answer

Question
Personnel Department audit involves
Correct Answer
Timely compliance with legal requirements
Your Answer
Timely compliance with legal requirements

Multiple Choice Multiple Answer

Question
Information Technology helps the business in :-
Correct Answer
Outsourcing , Restructuring , Reengineering
Your Answer
Outsourcing , Restructuring , Reengineering

Multiple Choice Single Answer

Question
Promotion is an advancement of a employee to a better job in terms of :-
Correct Answer
Higher responsibility
Your Answer
Higher responsibility

Multiple Choice Single Answer

Question
Objective of Personnel Administration is:-
Correct Answer
Ensure compliance with law
Your Answer
Ensure compliance with law

Select The Blank

Question
________ can be utilized for employees promotion & progress from one stage to another stage.
Correct Answer
Job analysis data
Your Answer
Job analysis data

Multiple Choice Single Answer

Question
Job descriptions & job specifications provide information for advertisement for:-
Correct Answer
The position
Your Answer
Recruitment

True/False
Question
Case method is one of the training type.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
The following are the benefits provided under ESI Act :-
Correct Answer
Sickness benefit , Funeral benefit , Medical benefit
Your Answer
Sickness benefit , Funeral benefit , Medical benefit

Select The Blank

Question
Only________ jobs are needed to take up for job analysis study.
Correct Answer
Critical
Your Answer
Managerial grade's

Select The Blank

Question
The Works Committee are set up under the ________.
Correct Answer
Industrial Dispute Act
Your Answer
Workmen Compensation Act

Select The Blank

Question
Personnel Administration is concerned with managing people at________.
Correct Answer
Work
Your Answer
Work
Multiple Choice Multiple Answer
Question
Works Committee normally deal with :-
Correct Answer
Ventilation , Lighting , Sanitation
Your Answer
Ventilation , Lighting , Sanitation

True/False
Question
Eligibility for gratuity is minimum 10 years of service.
Correct Answer
False
Your Answer
False

True/False
Question
Integrating the human resources function with business is not a goal of Personnel Department
Correct Answer
False
Your Answer
False

Select The Blank

Question
________ is a first stapes of training procedure.
Correct Answer
Identify training requests.
Your Answer
Identify training requests.

Multiple Choice Multiple Answer

Question
As per the Edward Flippo Personnel Administration is :-
Correct Answer
Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource
Your Answer
Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource

Match The Following

Question
Correct Answer
Your Answer
Objective of industry
Profit
Profit
Maintenance of work force
Labour Welfare Activity
Dignity of labour
Principles of Personnel Administration
Dignity of labour
Labour Welfare Activity
Personnel Manager has to have support
Top Management
Top Management

Multiple Choice Single Answer

Question
Challenge in front of personnel department is of :-
Correct Answer
Recruit & retain qualified persons
Your Answer
Recruit & retain qualified persons

Multiple Choice Multiple Answer

Question
Methods of forecasting demand for human resources are :-
Correct Answer
Expert estimates , Trend projection , Unit level demand forecasting
Your Answer
Expert estimates , Trend projection , Unit level demand forecasting

Select The Blank

Question
Career planning is viable way to meet the organization's ________.
Correct Answer
Internal staffing requirements
Your Answer
Internal staffing requirements

Multiple Choice Multiple Answer

Question
Job descriptions may be used to set up :-
Correct Answer
Goals , Targets , Standards of performance
Your Answer
Goals , Targets , Standards of performance

Select The Blank

Question
________ means limitation of organized action.
Correct Answer
Directing
Your Answer
Directing

Question
Information Technology enables organisationwide access to educational & training material.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer

Question
What is quality circles?
Correct Answer
Small group of people who solve the problem.
Your Answer
A group of people who maintain quality of product.

Multiple Choice Single Answer

Question
Direct compensation includes :-
Correct Answer
Wages
Your Answer
Wages

Multiple Choice Multiple Answer

Question
What are the objectives of induction?
Correct Answer
Reduce anxiety , Reduce turnover , Save time
Your Answer
Reduce anxiety , Reduce turnover , Save time

Multiple Choice Single Answer

Question
Personnel Administration is connected with :-
Correct Answer
Employee
Your Answer
Employee

Question
The advertisement does not necessarily create a positive image of the company.
Correct Answer
False
Your Answer
True

Question
Article 43 'A' was inserted in the constitution under the ________.
Correct Answer
Directive Principles of State Policy
Your Answer
Directive Principles of State Policy

Multiple Choice Single Answer

Question
What is Job analysis?
Correct Answer
Systematic process of collecting information about job.
Your Answer
Systematic process of collecting information about job.

Question
Resignation used sparingly, results in ________.
Correct Answer
Promotion
Your Answer
Promotion

Multiple Choice Single Answer

Question
Oral reprimand is sufficient to achieve :-
Correct Answer
Desired results
Your Answer
Desired achievement

Question
It is Management prerogative to accept the suggestions of workers.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
Which of the following increases responsibility of employee?
Correct Answer
Job Enrichment
Your Answer
Job enlargement

Multiple Choice Single Answer

Question
The purpose of the Industrial Employment Act is to standardize :-
Correct Answer
Working conditions
Your Answer
Working conditions

Question
Consultative participation involves a higher degree of sharing views.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
The objective of P.F. Act is to make available the benefits of :-
Correct Answer
Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund
Your Answer
Statutory schemes of PF , Deposit linked insurance fund , Safety of employment

Question
Employees expect their supervisors to play an active role in their ________.
Correct Answer
Career development
Your Answer
Career development

Match The Following

Question
Correct Answer
Your Answer
BIR Act
Prevention of strikes & lockouts
Regarding employment
Standing orders
Rules of conduct
Prevention of strikes & lockouts
Industrial dispute
Regarding employment
Regarding working conditions
Accumulation of leave
30 days
30 days

Multiple Choice Multiple Answer

Question
Process of selection includes :-
Correct Answer
Preliminary screening , Interviews , Employment tests
Your Answer
Preliminary screening , Interviews , Employment tests

Question
Manual need not be revised periodically.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer

Question
In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee
gets :-
Correct Answer
More salary , Higher authority , Responsibility
Your Answer
More salary , Higher authority , Responsibility

Question
Due to Information Technology salary administration becomes ________.
Correct Answer
Easier
Your Answer
Accurate

Multiple Choice Single Answer

Question
Human recourse planning becomes easier because skills available in the organization are :-
Correct Answer
Documented
Your Answer
Recorded

Multiple Choice Multiple Answer

Question
Following are the purposes of promotion :-
Correct Answer
To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To
reward loyal employees
Your Answer
To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To
reward loyal employees

Multiple Choice Single Answer

Question
Organization can cope up with change with :
Correct Answer
Quality improvement program
Your Answer
Quality improvement program

Question
The MBO approach involves establishing performance goals jointly by Superior & subordinates.
Correct Answer
True
Your Answer
True

True/False
Question
To remain competitive, organization needs to build positive employee relation.
Correct Answer
False
Your Answer
True