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    Questionnaire For Employees of Hotels

    Uploaded by

    Sonia Sehrish
    The document is a questionnaire for employees of hotels and restaurants in Quetta, Balochistan. It aims to collect data on the effects of employee cynicism, emotional burnout, and their performance. The questionnaire contains background questions on demographics and employment details. It then contains scales to rate the level of agreement with statements related to employee cynicism, emotional burnout, and performance. The respondent is assured of confidentiality and their participation is appreciated.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Questionnaire For Employees of Hotels

    Uploaded by

    Sonia Sehrish
    60 views3 pages
    The document is a questionnaire for employees of hotels and restaurants in Quetta, Balochistan. It aims to collect data on the effects of employee cynicism, emotional burnout, and their performance. The questionnaire contains background questions on demographics and employment details. It then contains scales to rate the level of agreement with statements related to employee cynicism, emotional burnout, and performance. The respondent is assured of confidentiality and their participation is appreciated.

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    Original Title

    Questionnaire for Employees of Hotels

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    The document is a questionnaire for employees of hotels and restaurants in Quetta, Balochistan. It aims to collect data on the effects of employee cynicism, emotional burnout, and their performance. The questionnaire contains background questions on demographics and employment details. It then contains scales to rate the level of agreement with statements related to employee cynicism, emotional burnout, and performance. The respondent is assured of confidentiality and their participation is appreciated.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    60 views3 pages

    Questionnaire For Employees of Hotels

    Uploaded by

    Sonia Sehrish
    The document is a questionnaire for employees of hotels and restaurants in Quetta, Balochistan. It aims to collect data on the effects of employee cynicism, emotional burnout, and their performance. The questionnaire contains background questions on demographics and employment details. It then contains scales to rate the level of agreement with statements related to employee cynicism, emotional burnout, and performance. The respondent is assured of confidentiality and their participation is appreciated.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Questionnaire for Employees.

    Dear Respondents,
    I am a student of M.phil in the field of Business Studies, Sardar Bahadur Khan Women's University. The
    purpose of this questionnaire is to collect primary data for conducting a study on the topic: Effect of
    employee’s cynicism and emotional burnout on employee’s performance In Quetta
    Balochistan . In this regard I kindly request the Employees of Hotels and restaurants located in Quetta
    Balochistan to provide me reliable information that is to the best of your knowledge so that the findings
    from the study will meet the intended purpose. I strongly assure you of confidential treatment of your
    responses and would like to extend my deep appreciation in advance for being a volunteer to devote your
    valuable time in filling this form.

    Background Information:
    Please tick () the option which most accurately represents your information.
    1. Organization's Name: _______________________________________.
    2. Qualification: Metric BA Master M.phil PHD
    3. Business type : Restaurant Hotels
    4. Designation: waiter Cook/Chef Manager CEO
    5. Department: ____________________________
    6. Gender: Male Female
    7. Age : 15-35 36-45 46-56 above 60
    8. Marital Status: Single Married other
    9. Monthly Income: 15000-25000 25000-45000 45000-65000 65000-75000

    Please Tick ()the response that most accurately represents your level of satisfaction.
    Strongly Disagree

    No. Please mention your level of agreement on the Strongly Agree


    following statements.
    Disagree

    Neutral

    Agree

    5-point Likert scale (1= strongly disagree; 2=


    disagree; 3= neutral;
    4= agree; 5= strongly agree).
    Employee Cynicism
    1 My company sufficiently supports me in what and who
    I am.
    2 I see enough similarity between what my company says
    it will do and what it actually does.
    3 My company's policies, goals and practices seem to
    have little in common.
    4 The top-management of my company does not make
    too much money in comparison with what I make.
    5 I do not feel frustrated by how I have been treated by
    my organization.
    6 I am not afraid to be fired.
    7 My company do what it says.
    8 My company does not reward my hard work.
    9 I feel betrayed by my organization.
    10 I get back enough from the profit my company makes.
    11 I feel anger towards my organization.
    12 My organization does more for me than is strictly
    necessary.
    13 I believe that my company does what it promises to do.

    Strongly Disagree
    No. Please mention your level of agreement on the

    Strongly Agree
    following statements.

    Disagree

    Neutral

    Agree
    5-point Likert scale (1= strongly disagree; 2=
    disagree; 3= neutral;
    4= agree; 5= strongly agree).
    Employee Burnout
    1 Worry at night, have trouble falling asleep.
    2 Feel less competent than before.
    3 Feel less effective than before.
    4 Consider yourself unappreciated on the job.
    5 Feel tired/ fatigued rather than energetic even when
    you get enough sleep.
    6 Dread going to work.
    7 Feel angry, irritated, annoyed in people around you.
    8 Suffer from physical complaints.
    9 See close friends and family less often.
    10 More forgetful( about appointments, deadlines,
    personal possessions) .
    11 Always watch the clock during working hours.
    12 Avoiding Conversation with co-workers.
    13 Having difficulty in finding job.
    Strongly Disagree

    No. Please mention your level of agreement on the


    Strongly Agree

    following statements.
    Disagree

    Neutral

    Agree

    5-point Likert scale (1= strongly disagree; 2=


    disagree; 3= neutral;
    4= agree; 5= strongly agree).
    Employee Performance
    1 I am a self motivated person.
    2 I am clear about my duties and responsibilities.
    3 I enjoy my work.
    4 I receive the respect I deserve from my
    colleagues.
    5 The rewards for success are greater than the penalties
    for failure.
    6 The manager encourages me at work.
    7 I gain personal growth by learning various skills in my
    work.
    8 I have the tools and resources to do my job
    well.
    9 I could clearly define quality goals in my work.
    10 My skills and abilities are put into good use in
    my work.
    11 I am satisfied with my benefit packages.
    12 I am rewarded for the quality of my efforts.

    thank you :)

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