CV - Haryett Ann Arraiza v4

HARYETT ANN M.
ARRAIZA
0999 223 1065
[email protected]
Work Experiences:
Manager – HRBP (May 15, 2018 – present)

Wipro Philippines Inc.
Group Manager – HRBP (January 1, 2018 – May 9, 2018)

Deputy Manager – HRBP (July 1, 2015 – December 31, 2017)
WNS Global Services
 Provides overall HR advisory and HR support to business unit leaders and employees
 Certified Competency Based interviewer
 Prepares HR management reports as required, such as headcount, attrition and demographics
 Partner with Operations in addressing people issues, retention, engagement activities, people
development, and performance management
 Create and/or review company and account specific policies making sure it is aligned to Code of
Conduct
 Provide HR guidance and counsel front line managers and business leads on all matters of
business which includes handling disciplinary actions and appropriate resolution of employee
relation issues
 Ensures data accuracy and maintains HR data and reporting for the payroll systems, and HR e-
services applications
 Escalates HR issues and problems as appropriate to Business Head, HR Leadership teams for
review and resolution
HR People Advisor
Accenture Inc., Philippines (August 5, 2013 – June 30, 2015)
Responsible in providing coaching and guidance to Account leaders and employees in the ff. areas:
 Talent Management
o Endorses, assesses, and validates eligibility of employees for internal transfer within the
deal or within the company
o Validates and challenges endorsed real time promotions
o Works hand-in-hand with account leads in making sure that employees are aligned to
their correct skill set and in making sure that job descriptions are aligned with the roles
o Ensures that proper work council and organizational assignments are aligned and
updated in SAP
 Learning and Development
o Monitors training completion for each employee and assists in pushing for 100%
compliance
o Conducts HR Learning Sessions to empower and equip the leadership, especially the
newly promoted ones, with the necessary skills and knowledge on the different
performance-related and personnel-handling processes
Sensitivity: Internal & Restricted

o Conducts HR 101 to new hires for them to be familiar with the company’s policies,
culture, core values, and employee benefits and total rewards system
o Conducts roll-outs and brownbag sessions for new, streamlined, or enhanced HR
processes
 Performance Management
o Ensures that a comprehensive succession plan is in place for each account lead by
conducting a quarterly succession plan review with each of them and that their
successors are on “ready” status
o Conducts performance rating deliberations among account leads and challenges the
assessments they give to make sure that sound decision is given
o Reviews policies and score cards within each deal
o Monitors performance-related cases and conducts admin hearing for those already in the
terminable stage
 Regularization Process
o Works hand-in-hand with account leads in making sure that complete documentation and
proper justification is given for an employee’s regularization or non-regularization
 Employee Retention
o Reviews rewards and recognition programs within each deal and responsible in
assessing its worth and value add to employee engagement
o Conducts Focused Group Discussions, 1x1s, and Pulse Surveys to monitor and analyze
employee engagement, and as well as to identify issues and concerns for resolution
o Initiates monthly Business Reviews with account leads to relay trends and people issues
within the deal
 Discipline Process
o Evaluates offenses committed against the company’s discipline policy and
reviews/approves the deal’s decision on those cases
o Ensures that employees and the internal policies implemented within the deal adhere to
the company’s policies
o Serves Notice to Explain and Communication of Decision to employees for cases from
Employee Relations
 Exit Management
o Works hand-in-hand with the account leads to identify reasons for attrition and come up
with an action plan on how to manage it
o Conducts exit interviews and HR clearance to leaving employees
o Handles employee death cases – from coordinating with the family about the different
benefits entitled to them, to making sure that needed requirements are properly
submitted to the concerned departments
 Responsible in coordinating between the different HR groups such as Compensation and
Benefits, Total Rewards, Employee Relations, and Enablement Teams in making sure that
employees are given the proper service and guidance
 Served as the team’s POC in the ff. areas: Performance Management Process, HR Learning
Session Program, Site wide Engagement activities, Culture Journey
HR Business Partner
Sutherland Global Services (September 2011 – August 1, 2013)

 Handles general HR related concerns such as Benefits, Labor Relations, Organization
Development, Events.
 Conducts Focus Group Discussion, Internal Endorsements/Recruiting, and Exit Interviews.
 Assist the functional head to ensure that attrition in the process is well within the laid out norms
 Run the IJP program successfully
 Maintain employee 201 files
 Handle disciplinary cases escalated to HR
 Develop and Implement Rewards and Recognition Program
 Develop and deliver a fully integrated employee engagement activity calendar
 Measure engagement levels through Employee Engagement Survey and drive interventions
based on the findings.
 Attrition Analysis and track action plans
 Deliver good HR service to employees; ensure excellent relation with the staff, give quick and
pertinent answers to their concerns; propose and join in initiatives to improve working
environment
 Maintain good cooperation with different teams and departments; answer queries from
management members, provide advice, support, updates and briefings on HR matters.
Recruitment Sr. Specialist

Sutherland Global Services (August 2007 – September 2011)
 Responsible for end-to-end recruitment process for associate roles.

 Assess candidates base on their competencies / program fit.
 Sourcing qualified candidates for TSR/CSR vacancies.
 Participate in different job fairs held at malls and universities/colleges.
 Responsible for coordinating with operations team for candidate endorsements.
 Calibrate with all programs to ensure meeting their requirements.
 Facilitates job offer, contract signing, collecting requirements, and new hire orientation.
Recruitment Specialist
Call Center Academy (September 2006- August 2007)
 Sourcing qualified candidates for CSR/TSR vacancies of our BPO partners.

 Assess eligibility of candidates for TESDA’s PGMA scholarship program.
 Visit partner BPOs to attend calibration and meeting.
 Teach resume writing and power dressing to training classes.
 Does mock interview at the same time manage endorsements to partner BPOs
Sourcing Specialist
Call Center Academy (August 2006- September, 2006)
 Responsible for generating pool of candidates.

 Does phone screening, scheduling of interviews, facilitating tests, etc.
Test Administrator
Mirof Resources Inc. (April 26, 2006- July 01, 2006)
 Administer and check behavioral, analytical and language tests.

 Acts as front desk officer to accommodate incoming applicants.
 Helps in sourcing candidates for account requirements.

Education:
2002-2006 FAR EASTERN UNIVERSITY, Nicanor Reyes, Sampaloc Manila

Bachelor of Science Major in Pyschology
1998-2002 ST. MARY’S COLLEGE, 37 Mo. Ignacia Ave. Q.C.
1992-1998 OUR LORD’S GRACE MONTESSORI, Commonwealth, Q.C.
Trainings/Seminars Attended:
Title Sponsored by Venue Date
Journey to Healing Rotary Club FEU Auditorium Feb. 23, 2006

(A Wellness Program Makati Jupiter
To People with Sub-
Stance Abuse)
Gandang Pinoy: Pambansang FEU Auditorium Nov. 24-26, 2005

Loob at Labas Samahan ng
Sikolohiyang
Pilipino
Gear Up! Develop Psychological Society FEU Multi-media Mar. 9, 2005

Your Personality
Unleash the Mask Rotary Club of Makati FEU Auditorium Nov. 17, 2004
Of the Projected Image Jupiter
Reference:
Sonia Bungay
Manager-Human Resources, Accenture
09175312828
Angelito Cruz
VP-Human Resources, Stellar Philippines
09266114543
Leslie Lucas
Group Manager-Human Resources, WNS
09178534266

CV - Haryett Ann Arraiza v4

Uploaded by

Copyright:

Available Formats

CV - Haryett Ann Arraiza v4

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

CV - Haryett Ann Arraiza v4

Uploaded by

Copyright:

Available Formats

HARYETT ANN M.

Manager – HRBP (May 15, 2018 – present)

Group Manager – HRBP (January 1, 2018 – May 9, 2018)

Sensitivity: Internal & Restricted

Sensitivity: Internal & Restricted

Recruitment Sr. Specialist

 Responsible for end-to-end recruitment process for associate roles.

 Sourcing qualified candidates for CSR/TSR vacancies of our BPO partners.

 Responsible for generating pool of candidates.

 Administer and check behavioral, analytical and language tests.

Sensitivity: Internal & Restricted

2002-2006 FAR EASTERN UNIVERSITY, Nicanor Reyes, Sampaloc Manila

1998-2002 ST. MARY’S COLLEGE, 37 Mo. Ignacia Ave. Q.C.

1992-1998 OUR LORD’S GRACE MONTESSORI, Commonwealth, Q.C.

Title Sponsored by Venue Date

Journey to Healing Rotary Club FEU Auditorium Feb. 23, 2006

Gandang Pinoy: Pambansang FEU Auditorium Nov. 24-26, 2005

Gear Up! Develop Psychological Society FEU Multi-media Mar. 9, 2005

Sensitivity: Internal & Restricted

You might also like