CHRISTIAN DELCASTILLO, SPHR, SHRM-SCP

982 W. Ocean View Ave. Norfolk, VA 23503 • 302-258-4070 • [email protected]

CAREER SUMMARY

Human Resources professional with 12+ years of progressive generalist experience. Areas of experience include
staffing & recruiting, employee relations, benefits administration, training & development, and policies &
programs. Motivated and self-starter professional who is viewed as a trusted business partner for supervisors and
managers, with strong communication skills and the ability to work with all levels within the organization.

PROFESSIONAL EXPERIENCE

ARCONIC (FORMER ALCOA HOWMET CASTINGS). Hampton, VA August 2014 -

 Recruited qualified candidates for Engineering, Technical and Manufacturing positions using both internal and
external resources, including ATS, CoE Talent Acquisition, and the VEC. Worked closely with agencies to
manage temporary staffing needs.
 Participated in the Society of Hispanic Professional Engineers Conference and recruited diversity candidates
for companywide positions.
 Identified and sourced candidates for Intern and Entry Level positions from local universities: Old Dominion
University, College of William and Mary, Virginia Tech University, and ECPI. Recruited at the 2016 Mid-Atlantic
Region E Society of Women Engineers Conference held in conjunction with Old Dominion University. Alcoa
served as a Gold Level Sponsor in this event.
 Managed the summer internship program. Organized weekly Lunch & Learn meetings with Business Unit
leaders and interns through video conference calls, community service events and project presentation to
senior management.
 Coordinated grant applications with the Alcoa and Arconic Foundation for The College of William & Mary, Girl
Scouts of the Colonial Coast, Aviation Academy to initiate interest and provide support to students to pursue
studies in a STEM field.
 Led the employee engagement strategy that impacted positively the Global Voices Survey results. Developed
monthly engagement plan and chaired the Site Engagement Steering Committee. Communicated plan to
managers and front line supervisors in daily management meetings. Improved the engagement scores for IGT
and HSC plants to 71% and 73%, and participation rates to 81% and 90%, respectively.
 Led the annual Month of Service by planning and coordinating 44 community service events. Managed the
application and approval processes for 10 grants and 5 charitable contributions to local non-profit
organizations through the Alcoa Foundation.
 Led the Global Voices Survey (GVS) for approximately 700 employees. In preparation of the GVS, I created
compelling Engagement Year-In-Review presentations for Plant Managers. Trained front line supervisors to
highlight achievements to their team members. Administered GVS Pulse surveys and conducted focus groups
to obtain employee feedback in areas identified as least favorable in the survey. Created action plan and
tracked progress on a monthly basis.
 Conducted orientation for new hires and contractors to include presenting new hire material, collecting
necessary documentation, reviewing company policies, and explaining benefits.
 Led and participated in comprehensive investigation and fact-finding activities that resulted in positive
employee relations. Provided advice and guidance to management and front line supervisors in disciplinary
actions to make sure policies are being followed and discipline is being issued consistently and fairly across the
sites. Facilitated appeal, peer review and management review processes.
 Investigated Integrity Line complaints and issued response reports to Corporate Ethics & Compliance
department. Administered annual Code of Conduct training for approximately 700 employees.
 Managed rewards & recognition program in SharePoint and reported metrics in daily management meetings.
 Coordinated monthly “Talk of the Town” meetings between Plant Managers and Human Resources Manager.
 Administered exempt salaried, non-exempt salaried and hourly performance management process.
 Administered Advancing Supervisory Excellence virtual training program for 15 front line supervisors.
 Participated in policy revision, communication and ensuring employee compliance.
 Responsible for plant-wide communications using text messaging services and/or posting on communication
boards, engagement boards, and electronic boards.
 Responsible for completing HR metrics and reports on a weekly basis to Senior Operations Management and
HR Management.

LIEBHERR MINING EQUIPMENT CO. Newport News, VA June 2014 – July

 Assisted in administering the staffing function, including recruitment sourcing that ensures a qualified, diverse
applicant pool for all positions, screening resumes, scheduling interviews, interviewing, extending offers,
scheduling pre-employment drug screens and physicals, maintaining applicant log and corresponding with
applicants, coordinating relocation when applicable and visa processing.
 Tracked and reviewed performance appraisals and salary changes for compliance and consistency.

PERDUE FOODS, LLC. Milford, DE April 2005 – June

 Led employee relations function for the complex. Supervise two direct reports: Nightshift Associate Relations
Representative (exempt) and Associate Relations Clerk (non-exempt). Assume managerial responsibilities in
the absence of Complex HR Manager.
 Counseled with plant and live production management on conflict resolution, disciplinary actions, termination
process and policy interpretation, as well as responded to associate concerns and issues. Conducted
investigations for hotline complains, sexual harassments, and violation of company policy. Performed exit
interviews on departing employees whenever possible; initiated several new plant-wide activities and events
to boost overall employee satisfaction and present company as an Employer of Choice. Responsible for round
table meetings, including notes, posting of results, associate selection, attendance tracking, coordination as
well as reporting to senior management on progress and status.
 Implemented and managed Leave of Absence Program to ensure compliance with Family Medical Leave Act
(FMLA) as well as company's policies. This included: identify leave types, approve or deny requests, calculate
and monitor leave duration, and coordinate return to work with wellness center on policy compliance.
 Implemented performance appraisal and recognition programs for live haul truck drivers in Delmarva region.
 Managed full-cycle University recruiting activities, including company presentations, career fair
representation, on-campus interviews, on-site events and travel arrangements for candidates. Developed on-
going relationship with schools to identify top talent to bring into the organization.
 Served as functional expert on employment verification with a strong knowledge of I-9 compliance and
immigration law. Managed the electronic I-9 process and e-Verify process.
 Conducted team leader (Supervisor) survey to 900+ associates to improve employee satisfaction, compile and
analyze data and made recommend action plans. Prepared turnover reports, attendance reports and LOA
reports for senior management.
 Working knowledge of OSHA regulations and company safety policies. Participated in safety audits, meetings,
training and communication.
 Organized annual open enrollment meetings and monthly enrollment sessions.
 Managed peer review and management review processes.
 Conducted benefits enrollment meetings as well as information sessions.
 Responsible for information on bulletin boards in plant, feed mill and hatchery facilities. Main contact for
Corporate communications. Contributed with articles for newsletter and company cues.
 Participated in community and company-sponsored activities, such as: Live Near Your Work, Haiti Relief
Program, March of Dimes, Delaware DART Share, bonus referral program, banks, etc.
 Management unemployment claims and represented company in hearings.
 Managed recognition and training programs, such as buddy system, perfect attendance, ESL, GED, and HR
trainers.
 Conducted hiring process for salaried and hourly associates, including prescreening, interviewing, and follow-
ups. Represented plant in job fairs and open houses for hourly and salaried positions. Monitored plant staffing
levels and tracked job postings, promotions and transfers in and out of plant.
 Administered performance evaluation program for over 800 hourly associates in the complex.
 Conducted New Hire Orientation for salaried, clerical and hourly associates.

EDUCATION / CERTIFICATIONS

Master of Science in Human Resource Management - Purdue University, West Lafayette, IN.
Bachelor of Law - Universidad de Lima, Peru.
Senior Professional of Human Resources (SPHR) – HR Certification Institute (HRCI).
SHRM Senior Certified Professional (SHRM-SCP) – Society for Human Resource Management (SHRM).
Bilingual: English / Spanish.

COMPUTER SKILLS

PeopleSoft, SAP HCM, Oracle, Kronos, ADP I-9 Compliance, TALX I-9 Management, BalanceTrak, BrassRing, Kenexa,
SharePoint, Navex Global, social media and web-based HR tools. Microsoft Word, Excel, PowerPoint, Access,
Outlook.