Dishwasher: Owner'S Manual

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OWNER'S MANUAL

DISHWASHER

Before beginning installation, read these instructions carefully.


This will simplify installation and ensure that the product is
installed correctly and safely. Leave these instructions near the
product after installation for future reference.

EN ENGLISH

DFB227** DFB325**
DFB425** DFB424**

www.lg.com
MFL70282422
Rev.01_120518
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS........................................................3
IMPORTANT SAFETY INSTRUCTIONS..................................................... 3

INSTALLATION.......................................................................10
Specifications............................................................................................ 10
Accessories (On Some Models)................................................................ 11
Preparing Cabinet Opening....................................................................... 11
Installing Moisture Barrier Tape (On Some Models).................................. 14
Levelling the Appliance.............................................................................. 14
Installing the Drain Hose........................................................................... 15
Connecting the Water Supply Hose.......................................................... 16
Preparing Electrical Wiring........................................................................ 17
Final Check................................................................................................ 17

OPERATION............................................................................18
Before Using the Appliance....................................................................... 18
Using the Appliance................................................................................... 22
Control Panel............................................................................................. 23
Cycles........................................................................................................ 25
Cycle Options............................................................................................ 26
Auto Open Dry (AOD) (On Some Models)................................................ 27
SignaLight™ (On Some Models)............................................................... 27
Programme Guide (model dependent)...................................................... 28
Available Options....................................................................................... 29
Information for Energy Test (EN50242)..................................................... 30
Loading the Dishwasher............................................................................ 31
Adding Cleaning Agents............................................................................ 36
Refilling...................................................................................................... 38
Drying........................................................................................................ 38

SMART FUNCTIONS..............................................................39
Using LG SmartThinQ Application............................................................. 39
Using Smart Diagnosis™.......................................................................... 41

MAINTENANCE.......................................................................43
Cleaning the Exterior................................................................................. 43
Cleaning the Interior.................................................................................. 43
Cleaning the Filters.................................................................................... 44
Cleaning the Spray Arms........................................................................... 45
Cleaning the Water Supply Hose Filter..................................................... 47

TROUBLESHOOTING............................................................48
Diagnosing Problems................................................................................ 48
Error Codes............................................................................................... 53
SAFETY INSTRUCTIONS EN

The following safety guidelines are intended to prevent


unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.

This symbol is displayed to indicate matters and


operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:

Children in the Household


This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.

3
EN

Installation

•Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• the power cord is damaged or the hole of the socket outlet is
•If
loose, do not use the power cord and contact an authorized
service centre.
• not modify the power cord provided with the appliance. Please
•Do
contact the LG Customer information centre to advise of its
incompatibility.

•This appliance should only be transported by two or more people
holding the appliance securely.
• not install the appliance in a damp and dusty place. Do not
•Do
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
• not plug multiple socket outlets, an extension power cable or
•Do
adapter with this appliance.

•Disconnect the power cord, house fuse or circuit breaker before
installing or servicing the appliance.

•When moving or installing the product in a different location, call
qualified service personnel for installation and service.
• the drain hose securely in place.
•Fix

•This appliance is not designed for maritime use or for mobile
installations such as in RVs, trailers, or aircraft.

•This appliance must be positioned near to an electrical power
supply.

•When installing or moving the appliance, be careful not to pinch,
crush, or damage the power cord.

4
EN


•Use new hose or hose-set supplied with the appliance. Reusing
old hoses can cause a water leak and subsequent property
damage.

•Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance
is properly grounded.

•This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.

•This appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.

•After installing, check the hose connection for leaks before moving
the appliance into the cabinet opening.
• not damage or place heavy items on the power cord of the
•Do
appliance.

•This appliance is intended to be used in household and domestic
applications only and must not be used for commercial purposes.

•For a permanently connected dishwasher: This appliance must be
connected to a grounded metal, permanent wiring system, or an
equipment-grounding conductor must be run with the circuit
conductors and connected to the equipment-grounding terminal or
lead to the appliance.

•Connect the ground wire to the green ground connector in the
terminal box.

5
EN

Operation

•Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
• not repair or replace any part of the appliance. All repairs and
•Do
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
• not leave the appliance door open. Children may hang on the
•Do
door or crawl inside the appliance, causing damage or injury.
• not use flammable gas and combustible substances (benzene,
•Do
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
• not attempt to separate any panels or disassemble the
•Do
appliance. Do not apply any sharp objects to the control panel in
order to operate the appliance.
• not bend the power cable excessively or place a heavy object
•Do
on it.
• not put animals, such as pets into the appliance.
•Do
• not touch the power plug or the appliance controls with wet
•Do
hands.
• there is a gas leakage (isobutane, propane, natural gas, etc.),
•If
do not touch the appliance or power plug and ventilate the area
immediately.
• case of flood, disconnect the power plug and contact the LG
•In
Electronics Customer Information Centre.

•Under certain conditions, hydrogen gas may be produced in a
hot-water system that has not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has
not been used for such a period, before using the appliance turn
on all hot water tap and let the water flow from each for several
minutes. This will release any accumulated hydrogen gas. As the
gas is flammable, do not smoke or use an open flame during this
time.

6
EN


•Keep the area underneath and around your appliances free of
combustible materials such as lint, paper, rags, chemicals, etc.

•Some dishwasher detergents are strongly alkaline. They can be
extremely dangerous if swallowed. Avoid contact with the skin and
eyes and keep children away from the dishwasher when the door
is open. Check that the detergent receptacle is empty after
completion of the wash cycle.
• not operate the appliance unless all enclosure panels are
•Do
properly in place.

•Use only detergents or wetting agents recommended for use in a
appliance and keep them out of the reach of children.
• not wash and dry articles that have been soaked in explosive
•Do
substances such as gasoline, solvents, solvent-based detergent.

•When loading items to be washed:
−−Locate sharp items so that they are not likely to damage the
door seal.
−−Load sharp knives with the handles up to reduce the risk of
cut-type injuries.
• not wash plastic items unless they are marked "dishwasher
•Do
safe" or the equivalent. For plastic items not so marked, check the
manufacturer’s recommendations.
• not touch any heating element (where it is exposed) during or
•Do
immediately after use.
• not abuse, sit on, or stand on the door or dish rack of the
•Do
dishwasher.

•After cleaning the dishes, turn off the tap. Turn on the tap again
and check the connection status of water supply hose before
cleaning.
• not open the door while the appliance is in operation. Water
•Do
will splash out and could cause a slipping hazard.
• careful not to catch your hand when closing the door of the
•Be
appliance.
• not wash and dry articles that have been soaked in explosive
•Do
substances such as gasoline, solvents, solvent-based detergent.

7
EN

• not come into contact with any fitted steam outlet.


•Do

•Small parts, such as rack clips and filter retaining posts can be a
choke hazard to small children if removed from the dishwasher.
Keep out of reach of small children.

•Knives and other utensils with sharp points must be loaded in the
basket with their points down or placed in a horizontal position.

•The door should not be left in the open position since this could
present a tripping hazard.

Maintenance

•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.

•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
• not spray water inside or outside the appliance to clean it.
•Do

•Disconnect the appliance from the power supply before cleaning
the appliance. Setting the controls to the OFF or stand by position
does not disconnect this appliance from the power supply.

Disposal

•Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.

•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.

•Remove the door before disposing of or discarding this appliance
to avoid the danger of children or small animals getting trapped
inside.

8
EN

CAUTION
To reduce the risk of fire, electric shock, or injury to persons
when using your product, basic safety precautions should
be followed, including the following:
Installation

•Install the product on a firm and level floor.
• not put the drain hose under the dishwasher during installation.
•Do

Operation

•Turn off the water tap and unplug the appliance if the appliance is
to be left for an extended period of time, such as during vacations.
• not place objects on the top of the appliance.
•Do
• not wipe or coat the surface of the product with liquid
•Do
detergent or bleach (chlorine bleach, oxygen bleach, etc). Failure
to follow these instructions may result in corrosion or discoloration
of the coating.
• not touch water draining from the machine as it may be hot.
•Do
• the drain hose and the water supply hose are frozen in winter,
•If
defrost before using.
• not put hands, feet, or metal objects below or behind the
•Do
appliance.
• not wash dishes stained with chemical products such as oil,
•Do
cream or lotions used in a massage parlor, skin care shop, beauty
shop or barber shop.

MAINTENANCE
• cooking oil is spilled on the exterior of the product, wipe it off
•If
immediately. Do not clean the exterior of the product with cleaners
which contain alcohol, thinners, bleach, benzene, flammable
liquids, or abrasives. These substances may discolor or damage
the appliance.

9
INSTALLATION EN

Specifications

1 Control Panel & Door Handle


1
2 Front Cover
5
3 Lower Cover
4 Leveling Feet
6
2 5 Drain Hose
6 Water Supply Hose
7 Power Cord

3 7

1 Top Wash Impeller


1 2 Upper Spray Arm
3 Lower Spray Arm
4 Salt Container Cap
2
5 Filtration System
8
6 Cutlery Basket
9 (On Some Models)
3
7 Detergent and Rinse Aid
4 Dispenser
5 8 Cutlery Rack
(On Some Models)
6 10
9 Upper Rack
11
10 Lower Rack
11 Steam Nozzle (Steam Models)
7

••Power supply: 220-240 V~ 50 Hz / 220 V~ 50 Hz (India Only)


••Size: 600 mm (W) X 600 mm (D) X 850 mm (H)
••Product weight: DFB425** / DFB424** - 49 kg, DFB227** / DFB325** - 52 kg
••Max. capacity: DFB227** / DFB325** / DFB425** / DFB424** - 14 place settings
••Water feed pressure: 0.05 – 0.6 Mpa
••Power consumption: 1600 – 1800 W / 1600 W (India Only)
••Appearance and specification is may vary without notice to improve the quality of the
appliance.

10
EN

Accessories (On Some Models)

Funnel Noise Strip Cover Felt Moisture Barrier Tape


(All models) (Lower - 1EA / Front (Aluminum Tape)
- 1EA / Side - 2EA)

Preparing Cabinet Opening CAUTION


••Any bare wood surrounding the appliance
should be sealed with a waterproof paint or
sealant to prevent it from swelling.
••Slide the dishwasher into the cabinet, opening
carefully. Make sure that the drain hose
behind the machine and inside the cabinet is
not kinked or stretched.
••Install the appliance on a flat and stable area.
Do not place any objects in-between the floor
Min. 600 mm
and base or leg off the appliance.

NOTE
••This installation must be conducted by
100 mm
820 - 870 mm
75 mm
qualified service personnel to ensure it has
been installed correctly.
600 - 605 mm ••Do not pull or lift the appliance using the
Flat and handle; dosing so can damage the door and
stable area
hinges. Open the door and grab the body
frame and the top front opening of the tub to
••Cut out for hoses and electrical cables on move or lift the appliance.
either side. (Approximately 100 mm X 75 mm)
••Select a location as close to the sink as
possible for ease of connection to the water
and drain pipes.
••To ensure drainage, the appliance should not
be installed more than 1 meter away from the
sink.
••If the appliance is installed in a corner, allow
minimum clearance of at least 50 mm
between the appliance and an adjacent
cabinet or wall. ••Do not push the door of the dishwasher with
knees.
••Before sliding the appliance into the
installation opening, all necessary height
adjustments should be made using a spanner.

11
EN

Attaching the Strip to the 4 Remove the double-sided tape from the
Appliance Base lower and front strips.

To reduce noise attach the strip to the appliance


base.

1 Lay down the appliance and pull on both


the hooks at the bottom of the lower cover.

5 Attach the black coloured lower strip to the


bottom of the lower cover.

Black lower strip

2 Pull on the lower cover to remove it.

6 Attach the white coloured front strip to the


top of the lower cover.
••The length of the front strip is longer than
the lower cover. Attach the front strip so
that the overhang is equal on both sides
of the lower cover.

Black

3 Remove the double-sided tape on the back


of the felt and attach it to the front side of
White
the appliance's bottom.
White front strip

7 Attach the lower cover with the strip onto


the appliance.

12
EN

Attaching the Strip to the Removing the Top Cover


Appliance side cabinet If the height of the opening is below 850 mm,
To reduce noise attach the strip to the appliance follow these instructions.
sides, if the opening space allows.
1 Remove the 2 screws on the back.
1 Remove the double-side tape from the side
strips.

2 Attach the side strip to the front of the side 2 Pull the top cover backwards after removing
cabinet and then push down the side strip the two screws and then lift it up to remove
so that the side strip adheres well to the it.
cabinet.

3 Remove the locating pins on the top by


using a Phillips screw driver.

View A-A'

3 Repeat the above steps for attaching the


opposite side strip to the opposite side
cabinet. NOTE
••When the appliance is correctly leveled, there
should be no slant, stickiness or rubbing
sound when the door is opened.

13
EN

Installing Moisture Barrier Levelling the Appliance


Tape (On Some Models) Levelling the appliance prevents unnecessary
leakage and poor washing. Place the appliance
When the appliance is installed without the top
on a solid, level floor. Do not install the
cover, the counter top underside may be
appliance on an elevated surface.
damaged by steam or condensation when the
door is opened. If the appliance is not properly level, adjust all
levelling feet as necessary.
Install the moisture barrier tape to the underside
of counter top to protect the counter top from Turn them clockwise to raise and counter-
condensation when the appliance opened. clockwise to lower until the appliance no longer
wobbles, both front-to-back and side-to-side and
1 Clean and dry the underside of the counter corner-to-corner.
top on which the tape will be attached.

Levelling feet Levelling feet

NOTE
••The appliance is not level if there is a rubbing
2 Remove the protective film from the tape. sound or stickiness when the door is opened.

3 Install the tape to the underside of the


counter top.

NOTE
••Moisture barrier tape is included in the manual
assembly bag.
••If the counter top is made of grinite or
waterproof materials, the moisture barrier tape
is not required.
••Condensation may occur on the underside or
along the front edge of the counter top when
the room temperature is low.

14
EN

Case 1. The Door is Slanted to v Installing the Drain Hose


the Right If the end of the drain hose does not fit to the
drain line, use a drain extension kit (optional)
1 Unscrew (counter-clockwise) the rear left that is resistant to heat and detergent.
leg and correct the level.
This should be available from a plumbing shop
or a hardware store.
2 Check the opening of door and repeat if
necessary until the door opens and closes
properly. Connection to the Waste Spigot
Check the waste spigot when initially installing.
An OE error can occur when the waste spigot
below the sink is not drilled out properly. To
connect the drain hose, drill out at least a 15
mm diameter hole in the waste spigot before
Slant to the right
connecting and securing.

Waste spigot
Case 2. The Door is Slanted to
the Left CAUTION
1 Unscrew (counter-clockwise) the rear right ••Make sure that plastic debris is not remaining
inside of spigot after it has been drilled out.
leg and correct the level.
••Do not attempt to open the waste hole with a
screwdriver and hammer. this will induce
2 Check the opening of door and repeat if debris to become stuck and cause a
necessary until the door opens and closes malfunction.
properly.
••Caution should be taken when passing hoses
through Cabinetry holes as they may have
sharp edges and could damage the hoses.
Smooth or sand edges to avoid damaging the
drain or inlet hose.

Slant to the left

••Make sure that the line is not kinked or


sharply bent.
••Make sure the drain hose is straight before
feeding the end of it through the hole for the
water supply.

15
EN

To prevent siphoning, one of the following


methods must be used.
Connecting the Water Supply
Hose
Connect the water supply hose to the water tap.
Method 1
When the drain hose is connected to a waste
spigot, the hose must be looped up to the
Water tap
underside of the bench top and secured.

Bench top

Water supply hose


770 mm – 1000 mm
300 mm Min.

WARNING
••Do not shorten or damage the water supply
hose as it contains electrical wires and
components. It can not be detached or
removed from the appliance for installation
Method 2
purposes.
When the drain hose is connected to a separate
••It is important that the water supply hose not
standpipe, it is essential that an airtight
be tampered with, cut, disassembled, pulled,
connection be made. If not, it can induce odors.
or kinked. It contains electrical wiring inside
and if damaged, can cause an electrical
hazard.
Air Tight
Connection
1000 mm Max.

CAUTION
700 mm Min.

••Only use the threaded nut of the water supply


hose to tighten it to the tap.
300 mm Min.

••Do not twist or kink the water supply hose


when connecting it to the tap.

Standpipe 40 mm diametre Min.

16
EN

CAUTION Final Check


••This appliance may be fed with either hot or
cold water. If the water connection can not be 1 Turn on electrical power.
maintained below 65ºC, the appliance must be
connected to cold water.
••Use sealant tape or sealing compound on the 2 Turn on house water supply.
tap's thread to avoid water leaks.
••Make sure that the line is not kinked or
sharply bent.
3 The door should open and close smoothly
and without harsh noises, if the unit has
been leveled correctly.
NOTE
••Before connecting the water supply hose to
the tap, turn on the tap to flush out foreign
4 Run the appliance on a Rinse cycle to verify
proper operation and check for leaks.
substances (dirt, sand or sawdust) in the
water lines. Let water drain into a bucket.
••It takes about 3 – 4 minitues for the first Error Code Possible Cause and Solution
supply water.Preparing Electrical Wiring Drain hose kinked or pinched.
Feed the drainage and supply
hoses through the hole under the
Preparing Electrical Wiring sink. Then gradually slide the
dishwasher into the cabinet while
Connect the appliance to an earthed socket in
pulling on the hoses under the
accordance with the current wiring regulations,
sink to take up any slack. This
protected by a minimum 15 amp circuit breaker OE Error helps avoid kinking the hoses or
or time delay fuse.
trapping them beneath the
Wiring must be two wires with earth. dishwasher.
The power cord should not be positioned Waste spigot under sink is
behind the appliance but within 1.2 meters of clogged.
the side so that the plug is easily accessible. Drill out the waste spigot under
the sink.
WARNING Water supply line kinked under
••For personal safety, remove house fuse or dishwasher.
open circuit breaker or switch off power plug Feed the drainage and supply
before installation. hoses through the hole under the
••Do not use an extension cord or double sink. Then gradually slide the
adapter. dishwasher into the cabinet while
••The plug must be plugged into an appropriate pulling on the hoses under the
outlet that is properly installed and grounded IE Error sink to take up any slack. This
in accordance with all local codes and helps avoid kinking the hoses or
ordinances. trapping them beneath the
dishwasher.
••Repairs to the appliance must only be carried
out by qualified service personnel. Repairs House water supply not turned
carried out by inexperienced persons may on.
cause injury or serious malfunctioning. Turn water on. Water pressure
Contact our local service centre. may be too high or too low.
••Connect to a properly rated, protected, and
sized power circuit to avoid electrical overload.

17
OPERATION EN

Before Using the Appliance Checking Water Hardness Level


This model has a water softener to soften hard
water. Method 1
1 Check the water hardness in your area. The
NOTE water utility company can help you with this.
••The appliance can be used without
dishwasher salt if not required, however, the
hardness level needs to be set to H0 so that 2 Set the softening system level of the
the icon does not remain lit. appliance according to the water hardness
level.
••In order to provide satisfactory rinsing results,
the appliance requires soft water, i.e.,
containing little or no lime, otherwise water
stains will be left behind on the dishes and Method 2
inside the appliance. You can check water hardness by using the test
••If the tap water exceeds a certain level of strip included in the product.
hardness, it must be softened, i.e., decalcified.
This is achieved by adding dishwasher salt to
1 Immerse all reaction zones of the test strip
for about a second. Do not in running water.
the water softener inside the appliance. The
required amount of the salt is set up according
to how hard tap water is.
2 Shake off excess liquid from the strip and
wait for 1 minute.

3 Check the water hardness color from the


strip. Refer to the wrapper.

Water Hardness Table

The value Hardness range Softening


Water
of mmol/l mg/l system
°d °e °f quality
hardness (Ca+Mg) Ca level
0 <4 <5 <7 <0.7 <29 Soft H0
75 4-7 5-9 7 - 13 0.7 - 1.3 29 - 50 H1
125 7 - 14 9 - 17.5 13 - 25 1.3 - 2.5 50 - 100 H2
250 14 - 21 17.5 - 26 25 - 38 2.5 - 3.8 100 - 150 H3
375 >21 >26 >38 >3.8 >150 Hard H4

18
EN

Setting the Water Softening Filling with Dishwasher Salt


System The Dishwasher Salt tank must be filled before
For effective washing performance, adjust the starting the washing programme. In case of
setting corresponding to the hardness level of insufficient salt, the Salt refill icon indicates
water used in water supply. The water softener on the display, unless the hardness level has
has 5 adjustment levels, and the appliance is been set to H0.
programmed at the factory for a water hardness
level of H2. You can check the default setting CAUTION
value and adjust it in the following steps: ••Once you have filled with dishwasher salt you
must run the Rinse cycle immediately to
remove the salt and the salt water around the
1 Press Power and Half Load button
inner tub in order to prevent corrosion.
simultaneously.
••Current setting value indicated.
1 Remove the lower rack and remove the cap
of the salt container located on the left side
2 Press the Delay Start button, and then set of the filters.
up the intended value.
••Scope of setting value is H0 to H4.
2 Before using the appliance for the first time,
it is necessary to pour 1.0 kg of dishwasher
salt and 1 litre of water at the same time if
3 Press the Start button to save the setting.
intending to use the water softener system.
••The power turns off after saving. When refilling the salt, use a funnel. Refer
to Before Using the Appliance section.
NOTE
••The Salt refill icon turns on in the display
if dishwasher salt is not in the softening
system.
W
at

••If the hardness setting is set to H0, no icon Salt


er

indicates in spite of no salt.

3 Refit the cap tightly.

4 Run the Rinse cycle without dishes.

19
EN

Salt Refill Cycle (1 kg for each load) Adding Rinse Aid


The Rinse Aid indicator appears in the display
H1 H2 H3 H4
when more rinse aid is needed.
Cycles 130 50 20 10 The use of rinse aid is recommended to prevent
water spots on dishes and to enhance drying
••The table describes information of Auto performance.
programme.
••Cycle may vary on the salt refill amount.
1 Open the rinse aid lid by lifting up the flap.

CAUTION
••Do not pour any detergent in the water
softener. It will cause a malfunction.
••Wipe off any spilled salt around the water
softener cap.
••Seal the cap properly by aligning it
horizontally and turning it clockwise. A loosely
fitted cap may cause the salt solution to leak
from the compartment back into the tub and 2 Add a liquid rinse aid to the maximum fill
cause corrosion. level. The rinse aid should be settled in the
••After refilling the dishwasher salt, a wash dispenser while filling, or air bubbles may
programme should be operated without result in poor drying performance. Avoid
dishes, as any spilled salt inside the appliance overfilling the dispenser.
may cause rust or damage to the appliance if
the left unwashed.

NOTE
••The salt can be purchased from salt
3 Close the lid to lock the dispenser. Rinse
aid is dispensed automatically during the
distributors. final rinse cycle.

20
EN

CAUTION Setting the Rinse Aid Level


••Wipe off any spilled rinse aid to prevent suds. The dispenser has five adjustment levels. The
appliance is programmed at the factory for a
rinse aid dispenser level of 2. This can be
NOTE checked and altered by using the buttons on
••Only use liquid rinse aid in the appliance. the control panel.
••Do not overfill the rinse aid dispenser.
••Too much or too little rinse aid can inhibit the
1 Ensure the appliance is off.

drying performance.
2 Press Power and Dual Zone
simultaneously to check the current setting.

3 Press Delay Start to change the rinse aid


dispenser setting. Each press of the button
changes the setting one step from L0(off) to
L4.

4 Once the desired rinse aid dispenser setting


is selected, press Start to save.
••The power turns off after saving.

CAUTION
••If the rinse aid lid is not closed properly, a
large amount of rinse aid will release into the
tub and cause washability problems.

NOTE
••The Rinse aid refill icon will illuminate
when more rinse aid is needed.
••If you notice cloudy spots, streaks or water
marks on the glassware after washing,
increase the setting level.
••Setting the control too high can cause
foaming, which will cause poor wash
performance.
••If the glass is smeared or foam is present on
the bottom, decrease the level setting.
••Setting the rinse aid control too low can cause
spotting and streaking on dishes and poor
drying performance.

21
EN

Using the Appliance 5 Load the dishes in the rack.


Make certain that no dishes or utensils are
1 Press the Power button. in the path of the spray arms.
The unit will turn on. Check the indicators. Do not place one dish on top of another.

2 Check that there is rinse aid and


dishwasher salt present.
Refill the rinse aid and the salt, if the
corresponding icons illuminate. For more
information, refer to Refilling section.
•• : Salt refill icon
•• : Rinse aid refill icon
6 Add the proper amount of detergent
powder to the dispenser.
3 Open the door and check the filters. If using Tablets, they can simply be placed
Always clean the filter either after a wash or directly on the base of the tub, or on the
before a wash so that it does not impair the lower part of the inner door.
washing performance.

25
15

7 Set and start the programme.


4 Ensure the spray arms can The programme will start automatically in 4
unobstructedly rotate. seconds after any setting is selected.
Ensure that the upper spray arms and the
lower spray arms rotate well. Remove the WARNING
spray arm and clean it if it does not rotate.
••Do not load any items in upper rack when the
lower rack is pulled out and loaded. Failure to
do so may result in injury as the appliance
could become unbalanced and topple over.
••Push the upper rack in all the way.
••Empty the lower rack first and then the upper
one. It will avoid water dripping from the upper
rack onto the dishes below.
••Do not open the door during operation or right
after it has completed the wash cycle as the
steam may cause scalding as the door is
opened.

NOTE
••Never use liquid dishwashing detergent in the
appliance.

22
EN

Control Panel

1 2

••Depending on the model, the logo and may be located either on the front of the appliance
or the top of the door.

23
EN

1 Power •• : Machine Clean Icon


••Press Power button to turn power on and off. −−This icon flashes after every 30 cycles.
••After the cycle is complete, the power −−To activate or deactivate the icon, press the
automatically turns off for purposes of safety Delicate button for 3 seconds.
and economy. •• : Wi-Fi
••If there is a power surge, power outage, or −−When the appliance is connected to the
disruption of any kind, power is automatically internet through a home Wi-Fi network, this
turned off for safety. icon illuminates.
••When power is connected again, it will turn on •• : Salt refill Icon
automatically and resume the cycle.
−−This icon flashes when the salt level is low.
2 Display The LED automatically shuts off when the
•• : Digial Display salt is refilled.
−−The digital display on the control panel
shows the ESTIMATED cycle time. When 3 Cancel
the cycle and options are selected, the ••The drain pump activates and the cycle
display shows the total estimated time to cancels. Once the appliance finishes draining,
complete those selections. During operation, the power turns off.
the display shows the remaining estimated
operating time. ••Press and hold Start button for 3 seconds to
activate the cancel function.
−−The estimated time shown on the display
does not include delay times for heating
water, etc. 4 Start
••To operate the appliance, close the door and
−−If Delay Start is selected, the display shows
press Start button.
the delay time in hours.
••If Start button is not pressed to start the cycle
−−The Auto cycle time may vary depending on
within 4 minutes, the power will automatically
the soil level of your load.
turn off.
•• : Rinse Aid Icon
−−This icon flashes when the rinse aid level is
low. The LED automatically shuts off when Chime On/Off
the rinse aid is refilled or the level is set to ••To activate or deactivate the button sounds,
0. press and hold Dual Zone and Energy Saver
simultaneously for 3 seconds. The error alert
sound cannot be turned off.

24
EN

Cycles Download Cycle


Use a dedicated cycle downloadable via Wi-Fi
or NFC. (depending on model).
Auto NOTE
This cycle senses the soil amount and water ••Only the cycle code for the currently
clarity and optimizes the wash to achieve the downloaded cycle appears on the appliance.
best cleaning. The wash time may vary See the smartphone app for cycle codes,
depending on the soil level. names, and more information about the
available cycles.
Intensive −−Default Cycle: P1. Pots & Pans

This cycle is for heavily soiled dishes and


dishes with hardened on soil. The Heavy cycle Machine Clean
defaults to the strongest spray intensity and This cycle is for cleaning the inside of the
uses it to wash heavily soiled dishes. appliance. Use the cycle without dishes in the
appliance. It eliminates residual soils, odor,
Delicate white spots, and other dirt. Add citric acid or
another cleaning agent for more effective
Use this cycle to clean delicate items such as results.
fine china and stemware. ••Press and hold Intensive for 3 seconds to
activate.
Refresh
This cycle freshens up and warms dishes that Rinse
have been unused for a long time. This cycle is a quick rinse only for dishes that
••Do not use detergent when using this cycle. will not be washed immediately. The cycle
rinses dishes that have excess soil to soften
dried on residue. Rinsing the dishes helps
Eco prevent odors in the appliance. Do not use
••It provides the most efficient energy and water detergent with the Rinse function.
consumption for a good washing performance ••This cycle does not have drying.
and drying result on a normally soiled load
••Press and hold Eco for 3 seconds to activate.
and as it uses very little energy.

Turbo Express
This cycle will quickly clean lightly soiled dishes.
This cycle will clean moderately soiled dishes
using slightly more energy and water. ••This cycle does not have drying. Select the
Extra Dry option or another cycle for better
••Extra Dry is set to on as default. If you do not
drying. Extra Dry will add to the overall cycle
want to dry dishes after washing, turn off the
time.
Extra Dry option. Not drying the dishes will
result in a shorter cycle time. ••Press and hold Turbo for 3 seconds to
activate.
••Detergent tablets are not recommended for
use of Express cycle. If the detergent tablets
are used, it may cause detergent residue on
dishes due to the relatively low rinse
temperatures.

25
EN

Cycle Options Extra Dry


Select the desired cycle button and then select Select the Extra Dry option for better drying
the options for that cycle. For more information performance. This option adds Extra Drying
about Cycle Options, see the Available Options time to the cycle and raises the heating rinse
section. temperature.
••When the rinse aid is empty, the Extra Dry
Dual Zone option is selected automatically.

This option automatically sets the spray


intensity to soft for the upper spray arm and
Delay Start
strong for the lower spray arm. Place heavily The Delay Start feature delays the start of a
soiled dishes like plates and bowls in the lower selected cycle. Each time the Delay Start
rack and lightly soiled dishes like cups and button is pressed, the delay time increases by
small plates in the upper rack to get the best an hour. The delay time can be set from 1 to 12
results. hours, in one-hour increments.
••To cancel the Delay Start, turn the power off.
Half Load ••To change the cycle and cycle option, open
This option washes intensively by selecting the the door and then select another cycle and
upper or lower racks. For small loads, use just cycle option. The countdown will continue.
the upper or lower rack to save energy and
time. By pressing the Half Load button, the Control Lock
settings (Upper) , (Lower) and the
cancellation of the Half Load option are The Control Lock feature helps prevent settings
available. from being changed during a cycle. Selecting
this feature locks all of the buttons, except for
the Power button, on the control panel. This
Energy Saver feature does not lock the door.
This option saves energy by reducing the wash ••On models with the external display, while a
and rinse temperatures. Wash time is increased cycle is running, press and hold Half Load
to maintain wash performance. Do not use this and Energy Saver simultaneously for 3
cycle with heavily soiled dishes. seconds to activate or deactivate Control
Lock. On models with a concealed display,
open the door during operation and follow the
Steam same instruction.
This option adds steam during the cycle to ••When the Control Lock feature is activated,
improve wash performance. the display code will show on the display.
••To start a new cycle, deactivate Control Lock.
High Temp ••Control Lock button can be set at any time by
turning on the appliance.
Raises the main wash or heating rinse
temperature to improve cleaning.
••A chime will sound to alert you of any residual Wi-Fi
temperatures inside the appliance. Wait for Press and hold Delay Start for 3 seconds to
the appliance to completely cool down before connect to the network. Refer to SMART
opening the door. FUNCTIONS sections for detailed information
about this feature.

26
EN

Auto Open Dry (AOD) (On SignaLight™ (On Some


Some Models) Models)
The door will open automatically at the end of a SignaLight™ shows the status of the appliance,
programme that includes drying in order to whether it has encountered any problems,
enhance drying performance. whether it is operating normally, or whether it is
••The AOD feature is not available in all models. ready to wash dishes.
••To activate or deactivate AOD feature, press ••Depending on the model, the lamp may be
and hold the Energy Saver button and the located either on the front of the appliance or
High Temp button simultaneously for 3 the top of the door.
seconds.
••The AOD feature is not available when the
Machine Clean and Rinse cycle is selected.
••When you select the Download Cycle, the
AOD feature may operate even if the feature
is deactivated. Because the Download Cycle
is designed to achieve the best performance
in a specific purpose regardless of appliance
settings.
••The display shows whether the AOD feature is
on or off.
Red (left)
••The red lamp flashes when the appliance
encounters an error. For more information
about the error, see the Error Code part of the
TROUBLESHOOTING section.

White (middle)
••The white lamp flashes when you select an
option cycle or when a cycle has been
paused.
••The white lamp lights up when a cycle is
running.

Green (right)
••The green lamp lights up when a cycle is
WARNING
finished. When the door is opened, the lamp
••Keep children away from the appliance while turns off.
the appliance is operating. Exposure to high
••If the appliance does not detect that the door
temperature steam may cause scalding or
has been opened, the lamp will turn off after
burns.
90 seconds.

27
EN

Programme Guide (model dependent)


Wash Rinse
Programme Soil Level Dry
Pre wash Main wash Rinse Heating rinse

Auto All levels


(50-55 °C) (70 °C)

Intensive Heavy
(75 °C) (70 °C)

Delicate Light
(55 °C) (70 °C)

Refresh
(75 °C)

Eco Moderate (AOD On: 49 °C) (AOD On: 54 °C)


(AOD Off: 42 °C) (AOD Off: 65 °C)

Turbo Moderate
(65 °C) (65 °C)

Express Light
(45 °C) (60 °C)

Rinse Light

Machine Clean
(50 °C) (70 °C)

••Running time may vary according to the water temperature, ambient temperature, water pressure
and voltage.
••When the Auto Open Dry(AOD) feature is activated, the heating rinse temperature will be changed
as 62°C.

28
EN

Available Options
Options
Programme Dual Half Energy High Delay
Steam Extra Dry
Zone Load Saver Temp Start
Auto

Intensive

Delicate

Refresh

Eco

Turbo

Express

Rinse
Machine
Clean
Download
Cycle

••The Energy Saver option is not available with the High Temp or Extra Dry option.

29
EN

Information for Energy Test Upper Rack


(EN50242)
Appliance loaded in accordance with standard
specifications.

For Models with Auto Open Dry


(AOD) Function
••Capacity: 14 place settings
••Comparability course: Eco
••Rinse Aid setting: L2
••Reference cleaner: 35 g of detergent onto the
inside surface of the door.
••Height-adjustable Rack-U position: Middle
••Auto Open Dry(AOD) setting: On
a Glasses
For Models without AOD (Auto b Cups
Open Dry) Function c Saucers
d Large bowl
••Capacity: 14 place settings
e Medium bowl
••Comparability course: Eco
••Rinse Aid setting: L4
••Reference cleaner: 35 g of detergent onto the Lower Rack
inside surface of the door.
••Height-adjustable Rack-U position: Middle

Cutlery Basket

f Small bowl
g Dinner plates (Meat)
h Dinner plates (Egg)
i Soup plates
j Oval platter
k Dessert dishes (Spinach)
l Dessert dishes (Egg)

30
EN

Loading the Dishwasher Loading the Lower Rack


For effective washing performance, always
follow the instructions. Daily Use Load
••Remove large particles of food debris from The lower rack is suitable for dinner plates,
plates including bones etc. before loading. soup bowls, dishes, pots, pans, lids and even a
Always rinse off plates when loading if they grill tray.
are not to be washed immediately. Plates should be positioned upright and facing
••Items with burnt on food should be soaked the centre of the rack and pots, pans and large
prior to loading in the appliance. dishes must be turned upside down.
••Deep based items should be placed upside To make it easier to load larger dishes, the front
down. row of tines can be folded down.
••Plastic items will not dry well, compared to
other items.
••Make sure that all items do not touch each
other.

Non appliance safe items


The combination of high water temperature and CAUTION
appliance detergents may damage certain ••Do not obstruct the rotation of the spray arms.
items. Do not wash the following items.
••Copper or anodised aluminium
••Hand painted silver or gold leaf crockery
••Wood or bone handled utensils
••Iron or non rust proof utensils
••Plastic items which are not appliance safe
••Expensive ware such as silver and dishes with
golden rings
••Fragile item such as crystal glasses

CAUTION
••Do not place pots or pans with plastic handles
in the appliance as the handles may
deteriorate due to the heat and detergent.
••Water proof or long lasting lipstick smudges
on glasses may not be removed during the
wash.

31
EN

Folding Down the Rack Tines The cup racks provide support for long steam
Fold tines down to fit larger dishes; pull tines glasses.
back up to fit smaller dishes.

The left side row of tines can be folded down or


the cup racks can be folded up out of the way
for tall crockery items.

Loading the Upper Rack

Daily Use Load


The upper rack is suitable for delicate items
such as, small plates, long cutlery, cups, CAUTION
glasses and appliance safe plastic items.
••Do not obstruct the rotation of the spray arms.
Cups, glasses and bowls must be positioned
upside down.
Plates should be positioned upwards with the
plate.

32
EN

Removing and Replacing Cup Height Adjustable Upper Rack


Racks The height of the upper rack can be adjusted
The left and right cup racks are interchangeable when you load glasses with long stems or tall
and can be removed. crockery items.
There are three available positions for adjusting
1 Slide cup rack down into its closed position. the height of the upper rack to create more
space.

2
1

3
2
1

2 Locate assembly slot on cup rack and firmly


pop rack off support bar on that side.
••The rack on the left pops free at the back. Lowering the Rack
The rack on the right pops free at the Hold the rack at the centre of each side to
front. support its weight. Then, push the button on
each side to release the rack and lower it to the
lower position.

Raising the Rack


3 Slide cup rack off support bar on opposite Lift the rack at the centre of each side until the
rack locks into place in the upper position. It is
side.
not necessary to lift the lock levers to raise the
rack.

4 Reverse instructions to replace cup rack.

33
EN

Possible plate size according to the upper NOTE


rack position ••Before pushing the upper rack into the
appliance, ensure the rack height is the same
Plate Size (mm) on both sides. If the height is not the same on
both sides, the appliance door will not shut
Upper Upper Rack and the upper spray arm will not connect to
the water inlet.
Rack Lower
with without ••Raise the upper rack without pushing the
Position Rack
Cutlery Cutlery buttons on each side. Pushing the buttons
when raising the rack will prevent the rack
Rack Rack
from locking into position.
Upper 165 215 300 ••To set the rack to the middle position, it may
Middle 193 243 272 be easier to lower the rack all the way down
Lower 221 271 244 and then raise each side of the rack
individually until it clicks into place.

WARNING
••Before adjusting, ensure the rack is empty of
all dishes. Otherwise dishes may get
damaged or you may get injured.

••There is a 56 mm gain in height when the


upper rack is moved to the lower position.
••After adjusting the rack levels, check that the
spray arms are free to rotate.
••With the lower position of the upper rack,
check if the bottom part of upper rack
including spray arm is not disturbing items on
the lower rack.
••When the upper rack is in the lower position,
push in the upper rack first, and the lower
rack later.
••Pull out the lower rack first, and the upper
rack later.
••Raise the upper rack without pushing the
buttons on each side. Pushing the buttons
when raising the rack will prevent the rack
from locking into position.
••When the upper rack is in the lower position,
the possible height of dishes differs with
models where the cutlery rack is fitted.

34
EN

Loading the Cutlery Basket (On Loading the Cutlery Rack (On
Some Models) Some Models)
The cutlery rack is best suited for flatware and
Daily Use Load most cooking or serving utensils. It can also fit
For Large utensils, such as whisks, the cover small prep bowls and lids. The separators on
can be opened by being unhinged. the cutlery rack help keep utensils separated to
Place forks and spoons in the cutlery basket avoid damage and improve cleaning.
with their handles downwards.

WARNING
••To prevent injuries, place knives and other
utensils with sharp points on the cutlery
basket.
••If you want to load them in the cutlery basket,
place them with the pointed edges facing
downwards.
If the handles of your cutlery are too thick, then
CAUTION reverse the pieces so that the handles face the
other direction.
••Do not obstruct the rotation of the spray arms.
••The cutlery shouldn’t be longer than 18 cm.
Max. 18cm

35
EN

Height Adjustable Tray (On Some Adding Cleaning Agents


Models)
Adding Detergent to the
The tray on the left side can be adjusted to a
high or low position to accommodate utensils or
Dispenser
cutlery of different sizes. Remove dishes before ••Remove the label on the dispenser prior to
adjusting the tray. Adjust the tray by sliding the running the appliance for the first time.
lever. ••The amount of detergent needed depends on
the cycle, load size, and soil level of dishes.
••Put detergent into the detergent compartment
before starting any cycle, except the Rinse
cycle.

1 Push the button on the dispenser lid to


open the cover.

Removing the Cutlery Rack (On


Some Models) 2 Add dishwashing detergent to the main
wash compartment until the level is
The entire cutlery rack can be removed if more
between the lines marked 15 and 25.
space is needed on the upper rack for larger
items. ••Fill to over the 25 line for hard water or
heavily solied loads.
Always remove the cutlery from the rack before
removing the rack. ••Fill to the 15 line for soft water or lightly
solied loads.
Pull the rack out to the end of the rails. Then,
lift the front of the rack so that the rollers clear
the stop on the end of the rail. The rack can
now be slid forward and removed from the rails.
25
15

3 Push the detergent lid to slide the lid closed


until it clicks.

WARNING
••Be careful when loading and unloading items
with sharp edges. Load sharp knives with the
blade down to reduce the risk of injury.

36
EN

4 If a prewash is desired, fill the recessed CAUTION


prewash compartment area on the lid with ••Use only detergent intended for dishwashers.
detergent. Incorrect detergent may cause the appliance
to fill with suds during operation. Excess suds
may reduce wash performance and may
cause the appliance to leak.
••To avoid damaging the appliance, do not pull
up on the dispenser to close the appliance
door.

Amount of detergent
Programme Pre wash Main wash
(onto the lid) (dispenser)
Auto 5g 20 g
Intensive 5g 30 g ••Use of an unsuitable detergent and rinse aid
Delicate 5g 20 g may result in a risk of damage, corrosion,
poor washing performance, poor drying or
Refresh - - leakage.
Eco - 25 g ••Only use the detergent and rinse aid that has
Turbo 5g 20 g been qualified with standard. Use of an
Download unqualified detergent and rinse aid may
5g 20 g present a risk of damage, corrosion, poor
cycle
Machine washing performance, poor drying, and
5g 20 g leakage.
clean
Rinse - -
NOTE
Express - 20 g
••Too much detergent can leave a film on
dishes and in the appliance, resulting in poor
wash performance.
WARNING
••After washing, check whether the detergent
••Dishwasher detergent and rinse aid contain
was completely washed out.
chemical components, like all other household
detergent. So, they must be kept out of the ••Some appliance detergent tablets may
reach of children. become stuck in the dispenser due to their
excessive size. Tablets can be placed onto the
base of the wash tub next to the filter before
starting the cycle.
••Never use liquid dishwashing detergent in the
appliance.
••Detergent tablets are not recommended for
use of Express cycle. If the detergent tablets
are used, it may cause detergent residue on
dishes due to the relatively low rinse
temperatures.

37
EN

Refilling Drying
••Plastic items may cause poor drying
To maintain the effective wash performance of performance compared to other items.
the appliance, check and refill dishwasher salt ••To assist drying, the door can be opened for a
regularly. short period of time after the cycle.
To maintain the effective dry performance of the
appliance, check and refill rinse aid regularly. NOTE
••Make sure that all items do not touch each
other.
Checking the Rinse Aid
••If dry performance is not good or water stains
When the Rinse aid refill icon illuminates lit, remain, add the Extra Dry option or set the
it means the rinse aid is almost empty. If rinse level.
necessary, refill the rinse aid chamber. ••When using tablet type (2 in 1, 3 in 1)
detergent, an additional rinse may be
required, depending on the volume of dishes,
Checking the Dishwasher Salt in this case use the Extra Dry option or set
After refilling the dishwasher salt, a wash the rinse level.
programme should be operated without dishes,
as any spilled salt inside the appliance may
cause rust or damage to the appliance if the left
unwashed.
When the Salt refill icon illuminates, it
means the salt is almost empty. If necessary,
refill the salt chamber.

CAUTION
••Do not add detergent or any other solution
into the water softener housing other than
dishwasher salt. Doing so will cause the water
softening system to malfunction.

38
SMART FUNCTIONS EN

Using LG SmartThinQ NOTE


Application ••To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit.
Things to check before using LG ••The appliance supports 2.4 GHz Wi-Fi
SmartThinQ networks only. To check your network
frequency, contact your Internet service
••For appliances with the or logo provider or refer to your wireless router
manual.
1 Check the distance between the appliance
••LG SmartThinQ is not responsible for any
and the wireless router (Wi-Fi network).
network connection problems or any faults,
••If the distance between the appliance and malfunctions, or errors caused by network
the wireless router is too far, the signal connection.
strength becomes weak. It may take a
••If the appliance is having trouble connecting to
long time to register or installation may
the Wi-Fi network, it may be too far from the
fail.
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
2 Turn off the Mobile data or Cellular Data ••The Wi-Fi connection may not connect or may
be interrupted because of the home network
on your smartphone.
••For iPhones, turn data off by going to environment.
Settings → Cellular → Cellular Data. ••The network connection may not work
properly depending on the Internet service
provider.
••The surrounding wireless environment can
make the wireless network service run slowly.
••The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
••If the firewall on your wireless router is
3 Connect your smartphone to the wireless enabled, disable the firewall or add an
router. exception to it.
••The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
••Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
••If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.

39
EN

Installing LG SmartThinQ Machine Clean Reminder


This function shows how many cycles remain
Search for the LG SmartThinQ application from
before it is time to run the Machine Clean cycle.
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application. Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the
Wi-Fi Function appliance based on the pattern of use.
••For appliances with the or logo
Communicate with the appliance from a smart Settings
phone using the convenient smart features. Various functions are available.

Monitoring Push Alert


Check the current status, cycle, options running Turn on the Push Alerts to receive appliance
time and cycle end time for the application on a status notifications.
single screen.
The notifications are triggered even if the LG
SmartThinQ application is off.
Download Cycle
Download new and special cycles that are not
NOTE
included in the basic cycles on the applicance. ••If you change your wireless router, Internet
service provider, or password, delete the
Appliance that have been successfully
registered appliance from the LG SmartThinQ
registered can download a variety of specialty
application and register it again.
cycles specific to the appliance.
••The application is subject to change for
Only one cycle can be stored on the appliaice
appliance improvement purposes without
at the same time.
notice to users.
Once cycle download is completed in the
••Functions may vary and are limited by model.
appliance, the appliance keep the downloaded
cycle untill a new cycle is downloaded.

40
EN

Open Source Software Notice Using Smart Diagnosis™


Information
To obtain the source code under GPL, LGPL, Smart Diagnosis™ Through the
MPL, and other open source licenses, that is
contained in this product, please visit http:// Customer Information Centre
opensource.lge.com. Use this function if you need an accurate
In addition to the source code, all referred diagnosis by an LG Electronics customer
license terms, warranty disclaimers and information centre when the appliance
copyright notices are available for download. malfunctions or fails. Use this function only to
LG Electronics will also provide open source contact the service representative, not during
code to you on CD-ROM for a charge covering normal operation.
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon 1 Press the Power button to turn the
appliance on. Do not press any other
email request to [email protected]. This
buttons.
offer is valid for a period of three years after our
last shipment of this product. This offer is valid
to anyone in receipt of this information.
2 When instructed to do so by the call centre,
place the mouthpiece of your phone close
to the Smart Diagnosis™ icon.

x.
Ma
0 mm
1

3 Press and hold Download Cycle until a


countdown displays on the appliance.

4 Keep the phone in place until the tone


transmission has finished.
••For best results, do not move the phone
while the tones are being transmitted.
••If the call centre agent is not able to get
an accurate recording of the data, you
may be asked to try again.

41
EN

5 Once the countdown is over and the tones


have stopped, resume your conversation
with the call centre agent, who will then be
able to assist you using the information
transmitted for analysis.

NOTE
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can receive better service if you use
the home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.

Smart Diagnosis™ Using a Smart


Phone
••For appliances with the or logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the
appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.

42
MAINTENANCE EN

To maintain performance and prevent problems,


check the outside and inside of the appliance,
Cleaning the Interior
including filters and spray arms regularly. Clean the interior of the appliance periodically
with a soft, damp cloth or sponge to remove
WARNING food and dirt particles.
••When cleaning the outside and inside of the Food residue may be stuck in the narrow gaps
appliance, do not use any solvent based inside the appliance after completion of
solutions such as thinners or accetone. It may washing. Wipe off all food residue.
cause fire or explosion.

NOTE
••If you have not used the appliance for a long
time, refresh the inside by running Turbo or
Machine Clean programme with detergent.
When the cycle is finished, clean the inside
and outside of the appliance according to the
Maintenance instructions.
••Prevent animals from nibbling on the power
cable or water hose.

Cleaning the Exterior


In most cases, the exterior of the appliance can
be cleaned with a soft damp cloth or sponge,
then dried with a soft cloth. If the appliance has Using Citric Acid
a stainless steel exterior, use a stainless steel
Remove all dishes, cutlery basket and cutlery
cleaner.
basket holder from appliance. Only racks should
remain in tub. For best results, use citric acid
CAUTION powder (can be found in canning sections of
most supermarkets or online). Measure 3
••If cooking oil is spilled on the exterior of the
tablespoons (45 g) of citric acid powder. Fill
product, wipe it off immediately. Do not clean
main wash compartment with measured
the exterior of the product with cleaners which
powder.
contain alcohol, thinners, bleach, benzene,
flammable liquids, or abrasives. These
substances may discolor or damage the
appliance
25
15

43
EN

Using White Vinegar Cleaning the Filters


If you cannot find citric acid powder, pour
approximately 3/4 - 1 1/4 cups (200-300 mL) of 1 Remove the lower rack and position the
bottom spray arm so a wider vee is open to
white vinegar into shallow bowl and place in
the front.
upper rack. Run Auto cycle. Do not use
detergent. When the cycle is finished, restart.
2 Turn the inner filter counter-clockwise and
take out the assembled inner filter and
stainless steel filter.

CAUTION
••Do not pour Vinegar directly into the base.
3 Clean the filters with a soft brush under
••Excessive use of vinegar may cause damage running water. Reassemble the filters before
to the appliance. reinstalling them.

Seasonal Maintenance and


Storage
••If you will be absent for an extended period of
time during warmer months, close the water
valve and unplug the power cord, or turn off
the circuit breaker. Clean the filter, tub and
dispenser to prevent odor.
••If you will be absent for an extended period of 4 To replace the assembled filters, position
time during colder months and there is a the spray arm so the wider vee is toward
possibility of freezing temperatures, winterize the front. Fit the filters back into the filter
the water supply lines and the appliance itself. holder and secure them by turning the inner
Winterization must be performed by qualified filter clockwise until it clicks into place.
service personnel.

44
EN

WARNING Cleaning the Spray Arms


••Be cautious of sharp edges when handling the
If the spray arm holes are blocked by any food
stainless steel filter.
residue, dishes may not be cleaned well due to
improper water spray.
CAUTION It is recommended that the spray arms be
cleaned once every two weeks.
••After using the appliance, particles of food are
filtered by the filters. Any unremoved food
residue may cause bad smell. In addition,
drainage may have a problem due to food Cleaning the Lower Spray Arm
residue stuck in the filters.
1 Make sure that the water jet holes are not
blocked by food particles.
NOTE
••When assembling, rotate it firmly until it clicks.
2 If any food residue blocks the spray arm
holes, remove it with a pin or any sharp
tool.

CAUTION
••To avoid breaking the variable angle spray
arm end sections, do not pull or manually
rotate them.

45
EN

Cleaning the Upper Spray Arm 6 After cleaning the upper spray arm, press it
up into place. Turn the nut 1/8 turn
1 Pull the upper rack forward. Make sure that clockwise to make sure that the nut locks
the water jet holes are not blocked by food back into place.
particles.

2 When cleaning is necessary, remove the


upper spray arm by turning the nut on the
bottom of the spray arm 1/8 turn
counterclockwise and pulling down.

7 After assembly, check whether the spray


arms rotate freely.

3 Remove food particles by rinsing or shaking


the spray arm.

4 If any food residue blocks the spray arm


holes, remove it with a pin or any sharp
tool.

5 After removing the food residue, clean the


spray arms holes under running water.

46
EN

Cleaning the Water Supply


Hose Filter
1 Unplug the appliance.

2 Turn off the water tap.

3 Unscrew the water supply hose.

4 Remove the seal and the plastic filter with a


pair of small pliers or scissor grips.

5 Refit the filter and gasket and make sure


that it is sitting correctly.

6 Refit and secure the water supply hose in


reverse order. Do not use any mechanical
device to tighten the hose. A soft cloth can
be used to assist hand tightening.

NOTE
••A filter is fitted into the inlet of the water
supply hose connection.
••If insufficient water flows into the appliance,
check that the filter is not blocked.
••If there is a leak, the water supply hose will
need to be checked for proper connection.
••Never over tighten the water supply valve or
use mechanical devices to tighten.
••When reassembling the seal and the filter,
ensure that they free from dirt or grit that may
have come from the water supply.

47
TROUBLESHOOTING EN

The appliance is equipped with an automatic error-monitoring system to detect and diagnose
problems at an early stage. If the appliance does not function properly or does not function at all,
check the following before you call for service:

Diagnosing Problems
Problem Possible Cause Solutions
Door is not completely ••Level the appliance again.
closed.
Power supply or power ••Connect the power supply or cord
cord is not connected. properly.
••Deactivate the Control Lock button.
Appliance will not operate. When the Control Lock ••Press and hold Half Load and
feature is activated, the Energy Saver simultaneously for 3
display code will show seconds to activate or deactivate
on the display. Control Lock.
Fuse is blown or circuit ••Replace the fuse or reset the circuit
breaker tripped. breaker.
Appliance continuously The contents of the ••Close the door until the appliance
beeps when the door is appliance are hot and care and dishes have cooled down. The
opened, during or right should be used when beeping will stop if the door is closed
after a cycle has placing your hands inside or the interior temperature has
completed. the appliance. cooled.
Drain hose is kinked or ••Adjust hose or clear blockage.
clogged.
Water remains in sump Water may remain if the
after completion of cycle. power supply was lost
before normal end of the ••Re-start the course.
course or was manually
disconnected.
Sprays arms do not rotate Holes of spray arms are
smoothly. blocked by food particles. ••Clean the holes of spray arms.
••See the Height Adjustable Upper
Upper rack is crooked. Rack is poorly adjusted. Rack section.
Lamps do not illuminate. Power is not connected. ••Connect power supply.
Failure to use the ••Use the detergent exclusive for
detergent exclusive for
There is excessive foam appliance.
appliance.
inside the appliance.
An excessive amount of ••Reduce the rinse aid dispensing
rinse may cause foam. level.

48
EN

Problem Possible Cause Solutions


••Adjust the left/right height of the
Unbalanced upper rack.
upper rack.
Detergent is left in the Detergent may not be ••Correctly arrange the dishes and
detergent dispenser. dispensed because poor always dry out the dispenser before
stacking of the dishes adding new detergent so that it does
prevent automatic opening not clump together.
of the detergent dispenser.
The door may not be
closed due to tilted ••Check the leveling by adjust the leg.
appliance. In this case a
water leak may occur.
Wrong installation of
Water leaks outside the ••Check the connecting part of
drainage hose may cause
appliance. drainage hose.
water leak.
If the power is off, a water
leak may be caused by a ••Check the connection water supply
poor connection to the hose.
tap.
••Use less detergent and use a rinse
Combination of excessive aid to minimize the problem.
Cloudiness on glassware. detergent and hard water. ••Check the setting of softening
system.
Black or gray marks on Aluminum items rubbing ••Reposition the dishes.
dishes. dishes during cycle.
Yellow or brown film on ••Eliminate the stain by using a stain
inside surfaces of Coffee or tea stains. removal product.
appliance.
When initially using the ••This is a normal condition, and it is
Yellow water remains appliance, Yellow water harmless to humans. It disappears
inside the dishwater may generate in the water after 1~3 cycles.
softener tank.

49
EN

Problem Possible Cause Solutions


Wrong amount of ••Use the recommended amount of
detergent used. detergent.
Overloading. ••Do not overload the appliance.
Improper loading. ••See the Operation section.
Insufficient water ••Water pressure should be between
pressure. 20 and 80 psi.
••Add the recommended amount of
Insufficient detergent. detergent. See the Operation
section.
Rinse aid dispenser is ••Refill rinse aid dispenser.
empty.
The water softener has no ••Check whether there is the salt in
salt or insufficient the salt. the water softener.
Water hardness level may ••Increase the hardness level setting
be set too low. value.
Spots and filming on
dishes. The rinse aid may be ••Refill the rinse aid or increase the
insufficient. dispensing level.
••Remove all dishes, cutlery basket
and cutlery basket holder from
appliance. Only racks should remain
in tub. For best results, use citric
acid powder (can be found in
canning sections of most grocery
stores or online). Measure 3
tablespoons (45 g) of citric acid
Hard water buildup in the powder. Fill main wash compartment
tub with measured powder. If you cannot
find citric acid powder, pour
approximately ¾ - 1 ¼ cups
(200-300mL) of white vinegar into
shallow bowl and place in upper
rack. Run Auto cycle. Do not use
detergent. When the cycle finish, run
it again.

50
EN

Problem Possible Cause Solutions


••Turn on the power, run the Cancel
The previous cycle was
stopped before completion cycle option to remove the residual
water, then run the Quick cycle using
and residual water detergent but with the appliance
remains in the appliance. empty.
There is food in the ••Clean the filter and the interior
Odor bottom of the unit or in according to the Maintenance
the filter. section of the owner’s manual.
••Cycle with one cup of white vinegar
in a appliance safe glass or bowl
Unwashed dishes are left placed on the upper rack. (Vinegar is
in the unit for a long time. an acid, and with constant use it
could damage your appliance.)
••Select correct cycle based on soil
Improper cycle selection. level and type of dishware being
washed.
Water temperature is too ••Check water supply connection or
low. water heater setting.
Dishwashing detergent ••Use recommended detergent.
was not used.
Low inlet water pressure. ••Water pressure should be between
Food soil remains on 20 and 80 psi.
dishes. Water jet holes on spray ••Clean the spray arms.
arms blocked.
••Make sure dishes do not block spray
Improper loading of arm rotation or interfere with
dishes. detergent dispenser.
Filters are clogged. ••Clean filters.
••Large particles of food residues
Too much Unremoved should be removed from the dishes
food debris on dishes. before staring wash.

51
EN

Problem Possible Cause Solutions


••Detergent cover opening.
Some level of noise is
••Drain pump at the beginning of drain
normal during operation. cycle.
The appliance is not level. ••Adjust leveling feet.
Noise
Nozzle arm knocking ••Reposition the dishes.
against dishes.
Water pressure is too ••Adjust water pressure.
high.
••Check and refill the rinse agent
Rinse agent dispenser dispenser if empty. For better drying
empty. result, slightly open the door after
operation.
••Change to a tablet that includes a
Dishes don’t dry. Tablets used may not rinse agent (contact the tablet
have a built in rinse aid. manufacturer if unsure). Alternatively,
This will reduce the drying you can use a liquid rinse agent in
performance. the dispenser if the tablets don’t
have a rinse agent built in.
A cycle without the Extra ••Select a cycle that defaults to the
Dry option was selected. Extra Dry option.
••Find the Wi-Fi network connected to
The password for the your smartphone and remove it, then
Wi-Fi that you are trying register your appliance on LG
to connect to is incorrect. SmartThinQ.
••Turn off the Mobile data of your
Mobile data for your smartphone and register the
smartphone is turned on. appliance using the Wi-Fi network.
••The wireless network name (SSID)
The wireless network should be a combination of English
name (SSID) is set letters and numbers. (Do not use
incorrectly. special characters.)
Your home appliance and
smartphone is not ••Only a 2.4 GHz router frequency is
connected to the Wi-Fi supported. Set the wireless router to
network. 2.4 GHz and connect the appliance
The router frequency is to the wireless router. To check the
not 2.4 GHz. router frequency, check with your
Internet service provider or the router
manufacturer.
••If the distance between the
appliance and the router is too far,
The distance between the the signal may be weak and the
appliance and the router connection may not be configured
is too far. correctly. Move the location of the
router so that it is closer to the
appliance.

52
EN

Error Codes
Problem Possible Cause Solutions
••Check for a clogged, kinked or frozen
Water inlet problem. water supply hose.
••Check water supply.
••Check for a clogged, kinked or frozen
Drainage Problem. drain hose.
Waste spigot is clogged. ••Remove knockout on waste spigot.
Filters are clogged. ••Clean Filters.
••Do not use hand dishwashing liquids.
Only use detergents which are designed
for use in automatic dishwashers.
Oversudsing caused by
improper detergent, such ••To remove detergent residue in the tub,
as liquid dish soap. pour approximately 100~200 mℓ of milk
into a shallow bowl, place it to the upper
rack and then run the appliance on the
Auto cycle.
••Make sure that the appliance is properly
Failure to level appliance. leveled.
••If the voltage exceeds 300V, heater
operation is temporarily stopped to
Heater circuit failure. prevent heater burnout. If this is repeated
for a long time, an HE error may occur.

Excessive Water supplied.

Water leakage problem.

••Call for service if the same problem


Thermistor failure occurs again.

Motor trouble

Vario motor trouble

53
Memo
Memo

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