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    Belt S

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    Shanna Belt has over 15 years of experience in client services, budgeting, scheduling, and communication. She has worked as a billing specialist, home health coordinator, assistant principal, and client service representative. Her skills include expense reporting, contract management, time management, training, relationship building, and customer service. She has a Bachelor's degree in Health Science and certifications in fitness instruction and as a personal trainer.

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    Belt S

    Uploaded by

    api-471587567
    63 views2 pages
    Shanna Belt has over 15 years of experience in client services, budgeting, scheduling, and communication. She has worked as a billing specialist, home health coordinator, assistant principal, and client service representative. Her skills include expense reporting, contract management, time management, training, relationship building, and customer service. She has a Bachelor's degree in Health Science and certifications in fitness instruction and as a personal trainer.

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    Shanna Belt has over 15 years of experience in client services, budgeting, scheduling, and communication. She has worked as a billing specialist, home health coordinator, assistant principal, and client service representative. Her skills include expense reporting, contract management, time management, training, relationship building, and customer service. She has a Bachelor's degree in Health Science and certifications in fitness instruction and as a personal trainer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    63 views2 pages

    Belt S

    Uploaded by

    api-471587567
    Shanna Belt has over 15 years of experience in client services, budgeting, scheduling, and communication. She has worked as a billing specialist, home health coordinator, assistant principal, and client service representative. Her skills include expense reporting, contract management, time management, training, relationship building, and customer service. She has a Bachelor's degree in Health Science and certifications in fitness instruction and as a personal trainer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Shanna L.

    Belt
    Overland, MO

    Summary of Qualifications

     Expense Budget and  Contract Management  Effective


    Reporting  Schedule Management Communication Skills
     Client Assessment  Staff Assessment (Written and Oral)
     Time Management  Customer Service  Critical Thinking
     Records Retention and (Internal and External)  Strong Interpersonal
    Management  Sales Skills
     Training and  Team Building  Microsoft Office Suite
    Development  Event Planning and  Client Right / HIPPA
     Relationship Building Coordination

    Professional Experience
    Rehabilitation Professionals, Inc. (RPI)
    January 2019 – Present
    Billing Specialist & Home Health Coordinator
    Responsible for verifying patient insurance and properly scanning documentation into client record; requesting referrals
    from healthcare providers; case management and reconciliation; scheduling therapy appointments and reception coverage
    when needed.

    Key Accomplishments:
     Assigned home health position upon third week of hire
     Maintain client confidentiality across both professional settings
     Liaison between professional office, senior residential facilities and home health

    Every Child’s Hope (ECH)


    December 2004 – January 2019
    Assistant Principal and Admissions Coordinator
    Responsible for conducting educational data research to assist Director of Education (DOE) and teachers with developing
    annual individual educational plans for students; Work with social workers and parents on admission for incoming students;
    Schedule parent, teacher and student meetings for purpose of development and behavioral plan reviews and assessments;
    Manage expenses for professional travel, conferences, onsite trainings and employee reimbursements; Develop and
    manage school and agency-wide announcements and communications; Assisted Director of Education with administrative
    functions related to teacher classroom support; Oversee building support functions (i.e. maintenance, transportation,
    stabilization); Assist with annual staff review process which manages performance and merit increases.

    Key Accomplishments:
     Developed and maintained an alert system for required trainings
     Developed expense and budget reporting for DOE and administrative leaders
     Developed and maintaining systemic filing system for student and administrative records
     Established team building initiatives and professional development opportunities

    Planet Fitness
    July 2015 – August 2016
    Shanna Belt Page 2
    Client Service Representative
    Completed facility walkthroughs for potential new clients; Provided an in depth review of fitness center, membership options
    and benefits; Completed weekly inventory and sales reports for management team; Identified and completed product and
    club promotion sales based on customer’s fitness needs; Completed front desk customer service functions including
    answering an average of 50 incoming direct customer calls; Served as subject matter expert on customer inquiries for facility
    and amenity information; Assisted sales, marketing and administrative teams with various daily needs, including out of stock
    product location based on customer request.

    Key Accomplishments:
     Assisted management team with internal marketing opportunities through visual display
     Helped grow fitness center clientele by 10% to 15% of annual enrollment
     Helped build positive customer relationships through elevated customer service experience

    EDUCATION
    Purdue University Global November 2017 – October 2019
    Bachelor of Health Science, Health and Wellness
     Coursework in Health Science, Business Management

    National Academy of Sports Medicine August 2018 - Present


    Certified Fitness Instruction, Personal Trainer
     National Academy of Sports Medicine (NASM) Certificate
     Coursework in Kinesiology, Health and Wellness

    St. Louis Community College August 2010 – May 2017


    Associate of Applied Science, Human Services
     3.5 GPA
     Member of National Honor Society

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