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    KPI For Utility (Electric Power House) KPI Category Measure Attainable Realistic Time-Bound

    Uploaded by

    Ahmad Zaman
    The document outlines several key performance indicators (KPIs) for an electric power utility company across different categories including operational performance, cost and management, financial performance, customer service quality, workforce health and safety, sustainability, and repair and maintenance. Some example KPIs listed include the system average interruption frequency index (SAIFI) measured quarterly, calculating operating costs semi-annually, handling complaints with priority on a weekly basis, and forecasting problematic areas to be serviced quarterly. Time frames for measurement range from weekly, monthly, quarterly to semi-annually.

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    KPI For Utility (Electric Power House) KPI Category Measure Attainable Realistic Time-Bound

    Uploaded by

    Ahmad Zaman
    65 views2 pages
    The document outlines several key performance indicators (KPIs) for an electric power utility company across different categories including operational performance, cost and management, financial performance, customer service quality, workforce health and safety, sustainability, and repair and maintenance. Some example KPIs listed include the system average interruption frequency index (SAIFI) measured quarterly, calculating operating costs semi-annually, handling complaints with priority on a weekly basis, and forecasting problematic areas to be serviced quarterly. Time frames for measurement range from weekly, monthly, quarterly to semi-annually.

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    kpi for utility

    Original Title

    KPI for Utility

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    The document outlines several key performance indicators (KPIs) for an electric power utility company across different categories including operational performance, cost and management, financial performance, customer service quality, workforce health and safety, sustainability, and repair and maintenance. Some example KPIs listed include the system average interruption frequency index (SAIFI) measured quarterly, calculating operating costs semi-annually, handling complaints with priority on a weekly basis, and forecasting problematic areas to be serviced quarterly. Time frames for measurement range from weekly, monthly, quarterly to semi-annually.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    65 views2 pages

    KPI For Utility (Electric Power House) KPI Category Measure Attainable Realistic Time-Bound

    Uploaded by

    Ahmad Zaman
    The document outlines several key performance indicators (KPIs) for an electric power utility company across different categories including operational performance, cost and management, financial performance, customer service quality, workforce health and safety, sustainability, and repair and maintenance. Some example KPIs listed include the system average interruption frequency index (SAIFI) measured quarterly, calculating operating costs semi-annually, handling complaints with priority on a weekly basis, and forecasting problematic areas to be serviced quarterly. Time frames for measurement range from weekly, monthly, quarterly to semi-annually.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    KPI for utility (Electric Power House)

    KPI Category Measure Attainable Realistic Time-


    Bound

    Operational Quality and Customers By regular Regulating quarterly


    performance reliability of interrupted in reporting and voltage
    power year/total forecasting fluctuation event
    delivery customers
    (SAIFI)

    Operational customer Calculation Budgeting breakeven sales Semi-


    Cost & service cost operating volume Annually
    Management costs for the
    period

    Financial Cost recovery operation Equipping Accounting/Book- Semi-


    Performance index recovery/cost operations Keeping annually
    excluding team with
    capital technological
    expenses tools

    Customer performance connection handling Third party Call weekly


    Service connection completed complaints center
    Quality service within 5 days with priority

    Workforce all Number of ill Per month Avoiding over monthly


    (Including injury/illness leaves per physical exertion
    Health & frequency month examination
    Safety)
    Sustainability Lost time Employee Fixing one Offering quarterly
    work incident accidents leave per monetary
    results in month Benefits
    missing works

    Repair and total outages services Forecasting annual quarterly


    maintenance restoration problematic transformers
    time areas replaced/serviced
    Quaid-e-Azam Solar Power
    Quaid-e-Azam Solar Power (Pvt.) Limited is a public-sector for ‘profit company established by
    the Government of the Punjab. The company has been established for the setting up of
    renewable energy projects in general and Solar Energy Power Projects in particular. Quaid-e-
    Azam Solar Power (Pvt.) Limited is the first ever utility scale solar power plant in the country. It
    .aims to initiate solar energy programs and research projects with respect to Solar Energy
    power generation plants. We, at Quaid-e-Azam Solar, seek to achieve socio economic
    prosperity and sustainability for the nation. Energy producted 7.31% according to nepra.

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