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    PI Tool SensingJourneys PDF

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    Sensing journeys involve participants immersing themselves in unfamiliar environments and contexts to gain new perspectives. They break patterns of seeing and listening by stepping into different relevant experiences. Small groups visit places, people, and organizations and use deep listening skills to have open-ended conversations. After each visit, the groups debrief by reflecting on what was surprising, meaningful, or insights into the system as a whole. The goal is to generate innovative ideas and awareness of different stakeholder perspectives.

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    PI Tool SensingJourneys PDF

    Uploaded by

    Mary
    32 views3 pages
    Sensing journeys involve participants immersing themselves in unfamiliar environments and contexts to gain new perspectives. They break patterns of seeing and listening by stepping into different relevant experiences. Small groups visit places, people, and organizations and use deep listening skills to have open-ended conversations. After each visit, the groups debrief by reflecting on what was surprising, meaningful, or insights into the system as a whole. The goal is to generate innovative ideas and awareness of different stakeholder perspectives.

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    Sensing journeys involve participants immersing themselves in unfamiliar environments and contexts to gain new perspectives. They break patterns of seeing and listening by stepping into different relevant experiences. Small groups visit places, people, and organizations and use deep listening skills to have open-ended conversations. After each visit, the groups debrief by reflecting on what was surprising, meaningful, or insights into the system as a whole. The goal is to generate innovative ideas and awareness of different stakeholder perspectives.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    32 views3 pages

    PI Tool SensingJourneys PDF

    Uploaded by

    Mary
    Sensing journeys involve participants immersing themselves in unfamiliar environments and contexts to gain new perspectives. They break patterns of seeing and listening by stepping into different relevant experiences. Small groups visit places, people, and organizations and use deep listening skills to have open-ended conversations. After each visit, the groups debrief by reflecting on what was surprising, meaningful, or insights into the system as a whole. The goal is to generate innovative ideas and awareness of different stakeholder perspectives.

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    of 3

    PRESENCING INSTITUTE TOOLKIT SENSING JOURNEYS

    SENSING JOURNEYS

    PRINCIPLES

    A deep-dive sensing journey requires engaging


    in three types of listening:
    1. Listening to others: to what the people you meet
    are offering to you.
    2. Listening to yourself: to what you feel emerging
    from within.
    3. Listening to the emerging whole: to what
    emerges from the collective and community
    settings that you have connected with.

    OVERVIEW Go to the places of most potential. Meet your


    interviewees in their context: in their workplace or
    where they live, not in a hotel or conference room.
    Sensing Journeys pull participants out of their daily When you meet people in their own context you
    routine and allow them to experience the learn a lot by simply observing what is going on.
    organization, challenge, or system through the lens Take whatever you observe as a starting point to
    of different stakeholders. Sensing journeys bring improvise questions that allow you to learn more
    participants to places, people, and experiences that about the real-life context of your interviewee.
    are most relevant for the respective question they
    Observe, observe, observe: Suspend your voices of
    are working on.
    judgment (VOJ) and cynicism (VOC) and connect
    These Learning Journeys allow participants to: with your sense of appreciation and wonder.
    • Move into unfamiliar environments Without the capacity to suspend judgment and
    • Immerse themselves in different contexts cynicism, all efforts to conduct an effective inquiry
    • Step into relevant experiences process will be in vain. Suspending your VOJ means
    shutting down the habit of judging and opening up a
    new space of exploration, inquiry, and wonder.
    PURPOSE
    USES & OUTCOMES
    To allow participants to break-through patterns of
    seeing and listening by stepping into a different and • Increased awareness of the different aspects of
    relevant perspective and experience. Sensing a system and their relationships
    Journeys can also help build relationships with key • Enhanced awareness of the different
    stakeholders, and gain a system perspective. perspectives of the stakeholders and
    participants in the system
    • Connections between stakeholders and
    participants
    • Ideas for prototypes
    • Use with… Listening tools
    PRESENCING INSTITUTE TOOLKIT SENSING JOURNEYS

    EXAMPLE
    Materials
    An automobile manufacturing firm’s product
    development team decided to use Sensing Journeys If the hosts agree, it is advised to take pictures
    to broaden their thinking and to generate new ideas. and/or videos during the journey. These can be
    Their task was to build the self-repair capacity of useful during reviews with the other groups and as a
    their cars’ engines. The team visited a broad reminder for the participants.
    selection of other companies, research centers, and
    Other materials may be collected as well, after
    even experts in traditional Chinese medicine (TCM).
    seeking permission from the hosts. A pen and
    As it turned out, the visits with TCM experts journal are required for taking notes during and after
    generated the most innovative ideas for this project the journey.
    (including the idea to design self-repair functions for
    the “dream state” of the car--that is, for those periods
    when the car is not in use). PROCESS

    RESOURCES
    SEQUENCE
    C. Otto Scharmer, (2009) Theory U: Learning from the
    Future as it emerges. Berrett- Koehler: San Francisco.
    Step 1
    Identify Learning Journeys: find places, individuals,
    SET UP
    organizations that provide you and the group with a
    new perspective.
    People & Place
    Step 2
    The group splits up into sub-teams of about 5
    participants. The group composition matters Prepare as a group by discussing:
    because a mix of perspectives enhances the impact
    • What is the context that we will experience?
    of the sensing journeys.
    • Who are the key players that we will talk to?
    Define places of high potential for the sensing • What questions do we want to explore?
    journeys. The whole group of participants should go • What assumptions do I bring with me? What do
    to several places that can provide insights into: I expect?
    • The different perspectives of the system’s key • Share your most eye-opening sensing
    stakeholders experience to date
    • The different aspects of that system
    • The ‘voiceless’: people in the system, those Start by developing a short questionnaire (7-10
    who usually are not heard or seen. questions) that guides your inquiry process. Keep
    updating your questionnaire as your inquiry process
    unfolds.
    A good way to get a sense of the system is to take
    the perspective of its “extreme users”: these can be Prepare the host: Share the purpose and intent of
    customers who use services or products more than the visit. Communicate that it would be most helpful
    others or in different ways, or on a societal level, for the group to gain some insight into their ”normal”
    those with special requirements, such as a person daily operations, rather than a staged presentation.
    living in a remote area needing access to a health Try to avoid “show and tell” situations.
    system.
    Step 3
    Time
    Small groups travel to the host’s location.
    The length of a sensing journey depends on the size
    of the geographic area being covered. It is While at the site: Trust your intuition and ask
    recommended to allocate at least 1 day to sensing authentic questions raised by the conversation.
    journeys in a workshop context and several days or Asking simple and authentic questions is an
    weeks (sometimes spread over a period of months) important leverage point in shifting or refocusing the
    in a larger project setting. attention to some of the deeper systemic forces at
    play.
    PRESENCING INSTITUTE TOOLKIT SENSING JOURNEYS

    Step 3, Continued Step 4


    Use deep listening as a tool to hold the space of After the visit, reflect and debrief: To capture and
    conversation. When your interviewee has finished leverage the findings of your inquiry process,
    responding to one of your questions, don’t jump in conduct a disciplined debriefing process right after
    automatically with the next question. Attend to what each visit. Don’t switch on cell phones until the
    is emerging from the now. debriefing is complete.
    Example questions for sensing journeys: Here are a few sample questions for the debriefing:
    • What personal experience or journey brought • What was most surprising or unexpected?
    you into your current role? • What touched me? What connected with me
    • What issues or challenges are you confronted personally?
    with? • If the social field (or the living system) of the
    • Why do these challenges exist? visited organization or community were a living
    • What challenges exist in the larger system? being, what would it look and feel like?
    • What are the blockages? • If that being could talk: what would it say (to
    • What are your most important sources of us)?
    success and change? • If that being could develop—what would it want
    • What would a better system look like for you? to morph into next?
    • What initiative, if implemented, would have the • What is the generative source that allows this
    greatest impact for you? For the system as a social field to develop and thrive?
    whole? • What limiting factors prevent this field/system
    • If you could change just a few elements of the from developing further?
    system, what would you change? • Moving in and out of this field, what did you
    • Who else do we need to talk to? notice about yourself?
    • What ideas does this experience spark for
    possible prototyping initiatives that you may
    want to take on?

    Step 5
    Close the feedback loop with your hosts: Send an
    email (or other follow-up note) expressing a key
    insight you took away from the meeting (one or two
    sentences), and your appreciation.
    Step 6
    Debrief as a whole group: After a one-day learning
    journey this debriefing would take place in next
    meeting with the whole group. In the case of a multi-
    days learning journey you plan to meet between the
    individual days if logistics allow.
    Structure of the whole group debrief meeting:
    • Get everyone on the same page by sharing
    concrete information about the Journeys:
    Where did you go, who did you talk to, what did
    you do?
    • Talk about your findings and generate new
    ideas

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