Viano 2011 PDF
Viano 2011 PDF
Viano 2011 PDF
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The new Viano. TREND & AMBIENTE
The new Viano. TREND & AMBIENTE.
Take-back of end-of-life vehicles. Coming full circle. At the end of its long working life, you can return your Viano to us for environment-friendly disposal in accordance
with the EC End-Of-Life Vehicle Directive. But that day lies a long way off. The take-back of end-of-life vehicles applies in accordance with national regulations to vehicles
up to 3.5 tonnes gross weight. The Viano has met the statutory requirements governing the suitability of the vehicle’s design for reuse and recycling for a number of
years now. A network of vehicle take-back depots and dismantlers has been established which will process your vehicle in an environment-friendly manner. The ways
in which both vehicles and parts can be recovered are subject to ongoing development and improvement. Consequently, the Viano will be able to comply with any future
increases in the recycling quota within the stipulated time limits. Further information is available from www.mercedes-benz.com or your national hotline.
Please note: changes may have been made to the product since this brochure went to press (31.01.2010). The manufacturer reserves the right to make changes to
the design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed
reasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights
may be derived solely from these. The illustrations and descriptions may include accessories and items of special equipment which are not part of standard specification.
Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. This brochure may contain models and services which
are not available in certain countries.
This brochure is distributed internationally. Information given regarding statutory regulations, legal requirements and taxation and the consequences thereof applies
to the Federal Republic of Germany only and is correct at the time of going to press. Please consult your Mercedes-Benz van dealer for final details.
www.mercedes-benz.com
Daimler AG, Stuttgart VAN/VMK 4720 · 2B503 · 02-00/0110 Printed in Federal Republic of Germany/Imprimé en République fédérale d’Allemagne
Space galore!
Contents
Thanks to Albert Einstein, we all know that space is relative. Now the
new Viano is here to prove that space can also be comfortable, efficient
and eco-friendly. Its amply proportioned and adaptable interior grants
you all the freedom of mobility you are seeking. State-of-the-art engines
combine with the standard BlueEFFICIENCY package1 to redefine
standards for economy and sustainability – but without forsaking driv-
ing pleasure. Enjoy every metre of the journey at the wheel of your
new Viano.
A shining example
of successful family planning
Our free time is our most precious time, but unfortunately life isn’t all
play, so we’ve given the new Viano a wealth of other virtues besides.
Thanks to its new comfort suspension, the vast array of equipment
features and an interior that now has an even higher-quality feel to it,
the Viano isn’t just an outstanding family car; it also makes an excel-
lent shuttle vehicle, company car or tourer. The restyled front and rear
sections also do their bit by injecting the Viano with an added air of
dynamism and prestige.
Travelling in the Viano is a relaxing experience. safe and easy to use, this system permits an need extra load space, individual seats can
Luxurious comfort seats, a light, airy feel as well almost limitless number of seating permutations, be removed from the passenger compartment
as plenty of freedom of movement combine to which can be adjusted to suit your requirements without the need for tools: all you have to do is
keep everyone aboard in good spirits on even the whenever you wish. Rearranging the rear seats fold the seat into the package position, release
longest journeys. This is all down to an interior to face each other is straightforward too, allowing the catch and lift the seat out of the rail guide.
concept that is as intelligent as it is flexible. At passengers to converse with one another with
its heart is a rail system, which the comfortable ease during the journey. The backrest angle of the
seats and bench seats can be moved along in seats can also be adjusted, allowing the occu-
25-mm increments. Apart from being extremely pants to truly sit back and relax. And if you ever
The Viano has always been renowned for its dynamic, comfortable and,
above all, safe handling. The pleasant all-round driving sensation
can be attributed not least to the rear air suspension with electronic
self-levelling (standard for Viano AMBIENTE) as well as the Electronic
Stability Program ESP, which can also be specified with ESP Trailer
Stability Assist built in as an option. Ride comfort has now been given
a further boost by the newly developed comfort suspension, featuring
a new spring and damper set-up as well as new wishbones and com-
fort mountings. The results of this are both audible and tangible, as
it reduces noise levels at the same time as improving tyre vibration
characteristics.
The rear air suspension enhances ride comfort and maintains a virtually constant
ride height regardless of the load being carried – even when towing a trailer
Safety 17
To make sure you can get all your passengers, both large and small,
to their destination with complete peace of mind, we have devised a
coherent all-round safety concept for the Viano. It is based on a safety
body with a high-strength passenger cell accompanied by a host of
sensible safety components. These include three-point seat belts on
all seats, belt tensioners for the front seats and a seat belt reminder.
A driver airbag is standard as is a front passenger airbag with seat
occupancy sensor. Even more extensive airbag protection is available
in the form of optional windowbags for the driver and front passenger
and thorax bags1. In order to maximise active safety, the Viano comes
equipped with all the essential electronic driver assistance systems.
1 Standard on the Viano AMBIENTE, thorax bags not available in conjunction with swivelling seats
Safety 19
Not only does the new Viano offer you freedom of your individual preferences and space require-
mobility in abundance, it gives you plenty of free- ments. You have a choice of three body lengths
dom of choice too. First, there are the two design in all: compact, long and extra-long. When the
and equipment lines, TREND and AMBIENTE, numerous equipment options are added to the
which each bestow a distinctive character on the equation, the result is countless possible con-
Viano in their own individual way. Besides this, figurations – and, ultimately, a Viano which is
however, each of the two lines can be tailored to perfectly moulded to your lifestyle.
Compact (length 4763 mm) Long (length 5008 mm) Extra-long (length 5238 mm)
Ready to explore
life with you
Eating up the miles in the new Viano TREND is now more by the addition of special equipment features, such as
enjoyable than ever. A whole series of detail enhancements a tilting/sliding glass sunroof in the front as well as
have brought about a further substantial improvement in a panoramic roof for the passengers in the rear. And to
the interior’s feel and ease of operation. You ride in seats accommodate all the luggage that adventurous travellers
covered in an even higher-quality upholstery, read infor- usually take with them too, there is up to 4610 litres of
mation off a high-contrast matrix display and can sense the luggage space (depending on the body variant), along with
workmanship that went into crafting the new controls. all manner of handy stowage spaces and compartments.
Then there is the atmospheric ambient lighting and the
generous use of soft carpeting to make the passenger
compartment more pleasing to the eye and more appealing
to the touch.
A lively travelling
companion
Instantly recognisable from afar by its new light-alloy convenience of cup holders. The standard equipment list for
wheels with 225/55 R 17 tyres, the new Viano AMBIENTE the Viano AMBIENTE also includes thorax bags for driver
pampers its occupants with a tastefully designed interior and front passenger, plus a self-levelling rear air suspension.
featuring high-class materials. Upon opening their doors,
the driver and front passenger are welcomed by illumi-
nated entrances and soft carpeting. Leather covers all six
individual seats, the new-look 4-spoke multifunction
steering wheel, the restyled shift lever as well as parts of
the inner door panelling. The standard Lugano leather
upholstery with fluting on the seat centre sections makes
a particularly elegant impression.
An air of sophistication
The new Viano AMBIENTE
The centre console, shift lever knob and cockpit decor strip boast
The new light-alloy wheels with 225/55 R 17 tyres make quite an an exclusive burr-walnut-effect design in the Viano AMBIENTE, In addition to front airbags for driver and front passenger, the
impression with their sporty 5-spoke styling, giving added impact with the choice of a light or dark finish. The leather appointments Viano AMBIENTE also comes equipped with two thorax bags as
to the dynamic, elegant looks of the Viano AMBIENTE are standard standard
There are places where you’re happy
the filling station isn’t one of them
to spend a little extra – but
We thrive on efficiency
The engines for the new Viano
Agility | Engines and transmissions 37
You have a choice of three fuel-efficient CDI diesel engines for your Viano which
each take power output and power build-up to a whole new level. The newly
developed OM 651 4-cylinder CDI engine is available in two power ratings which
both inject an added dose of dynamism. Topping the diesel range is the OM 642
V6 CDI unit, which has also had its power increased and now musters up
165 kW and a peak torque of 440 Nm to effortlessly handle even the toughest
jobs. All three CDI diesel models meet the requirements of the EU 5/III emis-
sions standard. Their far lower fuel consumption, reduced exhaust emissions
and even smoother operation clearly set them apart from the previous engines.
As an alternative to the CDI diesel engines, there is also a 3.5 l V6 petrol unit
with an output of 190 kW, which now fulfils the EU 5/I emissions standard.
BlueEFFICIENCY
Innovations for sustainable mobility
For Mercedes-Benz, responsibly shaping the long-term future of ▸ Economical 4-cylinder CDI diesel engine in 2 new power ratings
mobility is both an aspiration and a duty. The way forward is called ▸ State-of-the-art V6 CDI diesel engine (with automatic transmission)
BlueEFFICIENCY – a package of intelligently combined, innovative ▸ Fuel-saving ECO Gear 6-speed manual transmission2
technologies that help to significantly cut fuel consumption and ▸ The inclusion of additional fuel-economy measures depending
pollutant emissions. In the new Viano 4-cylinder and V6 CDI diesel on the particular model variant (e.g. ECO start/stop function2,
models you are now able to experience the concrete benefits of shift point indicator2, ECO power steering pump, internal engine
this for yourself – without having to compromise on safety, comfort measures, battery management, regulated fuel pump and lower
and driving pleasure. The various measures which form part of rolling resistance tyres)
the standard BlueEFFICIENCY package1 include:
1 Not available in conjunction with petrol engine
2 Omitted in conjunction with automatic transmission
Effortlessly gets through thick and thin.
And wet and slippery. And icy and steep
The Viano with 4MATIC permanent all-wheel drive1
Agility | 4MATIC 41
If you and your Viano frequently have to contend 4ETS, the Electronic Traction System. The 4ETS
with adverse weather and road conditions, then cuts in when one or more wheels start to spin,
the optional 4MATIC permanent all-wheel drive1 applying the brakes individually at the spinning
could be just what you need. This system directs wheels and thereby increasing the drive torque
the engine’s power to all four wheels simulta- at the wheels which still have sufficient grip.
neously, with a 35 : 65 split between the front and This enables the vehicle to pull away and accel-
rear axles. The result is noticeably superior trac- erate quickly with ease, especially on poor road
tion, even when driving on snow or loose leaves, surfaces. And because the 4ETS is integrated into
on poorly kept roads, in the wet or when towing the standard-fit ESP on the Viano, the 4MATIC
a trailer. The 4MATIC is assisted in its task by the system works even more effectively.
Electronic Stability Program (ESP) as well as
1 Available for the Viano CDI 2.0 and CDI 2.2. All-wheel drive is not available in
all countries
4ETS. Instead of having mechanical differential locks, the 4MATIC models work using the Electronic Traction System (4ETS).
This automatically directs the drive torque to the wheels that have the best grip on the road
Equipment | Standard equipment 45
Standard equipment
5-speed automatic transmission for V6 CDI diesel engine and petrol engine Heated exterior mirrors, electrically adjustable, with aspherically curved mirror glass
Adaptive brake lights and integral indicators
Additional heat exchanger in rear with separate control unit Multifunction steering wheel
Airbags for driver and front passenger with emergency fuel shut-off Outside temperature display
ASSYST service computer Power steering with safety steering column
BlueEFFICIENCY package for 2.0, 2.2 and 3.0 CDI diesel engines Power vent windows, left and right for 2nd rear seat row
Body-coloured bumpers, rub strips and door handles Power windows for driver and front passenger, with one-touch control and obstruction sensor
Comfort seats for driver and front passenger, manually adjustable Reflector headlamps with enlarged reflectors, fog lights and daytime driving lights
Diesel particulate filter with separate light source1
Electronic Stability Program (ESP) including anti-lock braking system (ABS), Three-point seat belts for all seats, with belt tensioners and belt force limiters for
acceleration skid control (ASR) and Brake Assist (BAS) driver and front passenger
ESP Trailer Stability Assist in conj. with optional trailer coupling or trailer coupling pre-fittings Tinted glass all round
Extended central locking with radio remote control
1 Not available for the Viano AMBIENTE
Handle with reading lamp and ambient lighting
Exterior mirrors with enlarged field of vision and integral indicators, electrically adjustable Design highlight: the new tail light clusters
Airbags for driver and front passenger1 Adaptive brake lights Reflector headlamps with integrated fog lights and daytime
driving lights (standard on TREND)
Equipment | Standard equipment 47
The picture on page 46 (bottom left) shows various activated airbags at maximum deployment for illustrative purposes only
ECO Gear 6-speed manual transmission for 2.0 and 2.2 CDI Steering wheel adjustable for height and reach The seat rail system for flexible arrangement of the interior
Power windows, vent windows and electrical exterior mirrors TEMPMATIC electronically controlled air conditioning system Additional heat exchanger for rear with separate control unit
1
Equipment | Special equipment 49
Special equipment
Driver’s and front passenger seats electrically adjustable (for fore/aft position, height Valuables compartment under front passenger seat
and seat cushion angle as well as height of head restraint) with 3 memory settings Windowbags for driver and front passenger
Electric sliding door
1 Available for the Viano CDI 2.0 and Viano CDI 2.2, only in conjunction with automatic transmission
Electrically folding exterior mirrors 2 Only available for the compact and long versions
Floor net for luggage compartment 3 Further information can be found on our internet sites
4 Standard on the Viano AMBIENTE
Headlamp cleaning system4
5-spoke light-alloy wheels with 225/55 R 17 tyres (standard on Viano AMBIENTE) Additional sliding door for the driver’s side
The distinctively styled light-alloy wheels with 245/45 R 18 tyres The automatic tyre pressure monitoring system The tinted glass protects the rear compartment from prying eyes
Equipment | Special equipment 51
Electric tilting/sliding rear sunroof Heated seats for driver and front passenger Electrically adjustable seats with 3 memory settings
Equipment | Genuine accessories 53
Cradles for mobile phones2. Matching cradles are available for all popular Rear-mounted bicycle rack. Designed to
mobile phone models which form a link between your mobile phone and the be fitted to the tailgate. For holding two
phone console. The cradles ensure optimum speech quality and ergonomic bicycles of virtually any type and size. The
ease of operation, and can be fitted without paying a visit to the workshop tailgate can still be opened with the rear-
mounted bicycle rack attached. Includes
statutory repeater lights which require
a power supply at the rear of the vehicle.
1 The illustrations may show genuine accessories that are not available in all countries Please take this into account when order-
2 Picture shows similar product. The mobile phone illustrated is not supplied ing the vehicle
3 The Mercedes-Benz Interface Kit allows music to be played via the iPod application
METALLIC PAINTS
obsidian black metallic1 9197 brilliant silver metallic1 9744 sanidine beige metallic1 1798
○* T / – A ○ T / ○* A – T/● A
○* T / – A ○ T / ○* A – T/● A
FABRIC LEATHER
anthracite
anthracite
orion grey
orion grey
Lugano,
Lugano,
Lugano,
stone
stone
Leon,
Leon,
Leon,
NON-METALLIC PAINTS
arctic white 9147 ■ □ ■ ■ □ ■
aqua green 6830 ■ ■ ■ ■ ■ ■
atlantis blue 5373 ■ – ■ ■ – ■
velvet red 3583 ■ ■ ■ ■ ■ ■
pebble grey 7701 ■ □ ■ ■ □ ■
flame red 3534 ■ □ ■ ■ □ ■
METALLIC PAINTS
obsidian black metallic 9197 ■ ■ ■ ■ ■ ■
brilliant silver metallic 9744 ■ □ ■ ■ □ ■
cubanite silver metallic 9723 ■ □ ■ ■ □ ■
jasper blue metallic 5345 ■ □ ■ ■ □ ■
amber red metallic 3548 ■ ■ ■ ■ ■ ■
flint grey metallic 7368 ■ □ ■ ■ □ ■
sanidine beige metallic 1798 ■ □ ■ ■ □ ■
■ Recommended □ Possible – Not recommended
58 Technical data | Engine data and weights
Rated output [kW (hp)] 100 (136) 120 (163) 165 (224) 190 (258) 100 (136) 120 (163)
at engine speed [rpm] 3800 3800 3800 5900 3800 3800
Acceleration1 0–100 km/h [s] 14.1/13.5 12.1/11.1 –/9.1 –/10.4 –/16.0 –/13.0
(with manual/automatic transmission)
Top speed, approx. [km/h] 174/172 188/182 –/201 –/217 –/161 –/174
(with manual/automatic transmission)
1 Performance figures for a weight in accordance with DIN 70020-3 (corresponding to the EC kerb weight + 4 Depends on version (compact/long/extra-long) and/or permissible GVW
payload of 200 kg) 5 In conjunction with optional load uprating
2 Figures according to Directive 92/21/EC in the version applicable at time of going to print (kerb weight incl. tools/spare 6 Only in conjunction with automatic transmission
wheel if supplied by manufacturer, fuel tank 90 % full, driver 68 kg and luggage 7 kg) for standard-specification vehicles. 7 The figures shown were obtained in accordance with the prescribed measuring process [Regulation (EC) 715/2007
Special equipment and accessories will generally increase this figure and reduce the payload capacity accordingly. in the currently applicable version]. The figures are not based on an individual model and do not constitute part of the
Note: when measured in accordance with ISO-M06 1176, the kerb weights are reduced by up to 75 kg product offer; they are provided solely for purposes of comparison between different vehicle models
3 Extra-long version or as special equipment in conjunction with additional seating or optional load uprating XA2
Technical data | Engine data and weights 59
Perm. gross combination weight [kg] 4770/49403 4770/49403 4770/49403 4770/49403 4770/49403 4770/49403
increased in conj. with special equipment 5100/5300 3 5100/5300 3 5100/5300 3 5100/5300 3 5100 /5300
5 3, 5 5100/53003
CO2 emissions7, combined [g/km] 190–195/211–216 190–195/211–216 –/224–226 –/279–284 –/232–234 –/232–234
(with manual/automatic transmission)
Fuel consumption7 [l/100 km] urban 8.8–9.0/10.0–10.2 8.8–9.0/10.0–10.2 –/10.8–10.9 –/16.3–16.5 –/11.1–11.2 –/11.1–11.2
(with man./autom. transmission) extra-urban 6.4–6.6/6.8–7.0 6.4–6.6/6.8–7.0 –/7.1–7.2 –/9.3–9.5 –/7.4–7.5 –/7.4–7.5
combined 7.2–7.4/8.0–8.2 7.2–7.4/8.0–8.2 –/8.5–8.6 –/11.9–12.1 –/8.8–8.9 –/8.8–8.9
60 Technical data | Dimensions
Compact version
1338
18755, 6, 7
1872–
518
1901 3200
4763
Long version
1338
524
2253 3200
5008
(2013 with exterior mirrors folded in)
Extra-long version
1 Dimensions can be increased by moving/removing seats
1295
2 Measured along the vehicle floor
3 Clear width ignoring wheel arches
4 Clear width between wheel arches
522
7 Vehicle height in conjunction with optional 4MATIC all-wheel-drive version:
1939–1942 mm
3430
All illustrations are approximate. The dimensions shown are mean values 5238
(in mm) and apply to standard-specification, unladen vehicles
Technical data | Dimensions 61
1405
3441
14283
11964
24092
985
1650
5891
14283
11964
26542
985
1880
8191
14283
11964
28842
985
62 Glossary
ADAPTIVE ESP Electronic lock braking system (ABS), accelera- Brake Assist (BAS) Start-off Assist Acceleration skid control (ASR)
Stability Program tion skid control (ASR), electronic In tests carried out in the driving Start-off Assist, which is integrated At the first signs of wheel slip, that
ADAPTIVE ESP is an innovative brake force distribution (EBD), Brake simulator, our research engineers into the ESP system and comes is to say if the rotational speed of
dynamic handling control system, Assist (BAS) and the optional Start- established that drivers do not apply as standard on automatic models, one of the driven wheels suddenly
which for the first time also takes off Assist system. The ESP Trailer the brakes vigorously enough during allows hill starts to be performed increases, ASR reduces the engine
the vehicle load into account. It Stability Assist furthermore enhances emergency braking. This finding with ease: after the brake pedal is power and also intervenes in the
actively intervenes in certain hazard- driving safety when towing a trailer. led them to develop the Brake Assist released, the brake pressure is brake system to prevent prolonged
ous driving situations, e.g. if there system. From the speed at which maintained for approximately two wheel spin. ASR ensures smooth
is an imminent risk of skidding, Note: the brake pedal is depressed, Brake seconds, allowing the driver to start-off and acceleration, without
by applying a braking force to one ADAPTIVE ESP can only act within Assist is able to detect a situation move their foot from the brake pedal prolonged wheel spin or sideways
or more wheels and adjusting the the limits of the laws of physics. As which calls for emergency braking. In to the accelerator without having drift. The result is improved traction
engine output as required so as to a result, it cannot prevent skidding such cases, the system automatically to worry about the vehicle starting – and safety – particularly on split-
help the driver deal with the hazard- caused by aquaplaning, for example. increases the brake pressure, aided to roll. Start-off Assist is activated friction or slippery surfaces.
ous situation. As well as aiding If the driver exceeds these limits, by the anti-lock braking system (ABS) on uphill slopes of approx. 4 % or
directional stability, ADAPTIVE ESP even ADAPTIVE ESP will not be able which prevents the wheels from steeper. It is not activated when start-
combines the functions of the anti- to prevent an accident. locking. ing off on the flat or on a downhill
slope.
Glossary 63
ESP Trailer Stability Assist Adaptive brake lights Air suspension with self-levelling PARKTRONIC Diesel particulate filter
This system complements ADAPTIVE The adaptive brake lights enhance function PARKTRONIC is a parking aid which Particulate emissions per diesel car
ESP and improves driving safety active safety as they give a clearer Thanks to its electronic self-levelling assists the driver when parking have been drastically lowered in
when towing a trailer by strategically signal when the vehicle is braked in function, the rear air suspension or manoeuvring in confined spaces. recent years. Nonetheless, the con-
applying the wheel brakes on the an emergency. This is achieved by ensures safe roadholding under all Working on the same principle stantly increasing number of diesel
towing vehicle and reducing the engine all the brake lights starting to flash in load conditions while also providing as sonar, the system automatically vehicles means that total emissions
torque if the trailer starts to sway the event of emergency braking at a high level of passenger comfort warns the driver of obstacles just are too high and need to be reduced
from side to side, thereby helping the speeds above 50 km/h, thus warning and protection for sensitive cargo. in front of or behind the vehicle. further. The diesel particulate filter
driver to stabilise the vehicle/trailer following traffic and shortening the The electronic level control keeps The warning is provided initially in from Mercedes-Benz is a breath of
combination. Where the system inter- reaction times of the drivers behind. the vehicle at the same ride height the form of a visual display in the fresh air in this respect. It removes
venes several times in succession, If the vehicle is braked to a standstill whatever the load carried – a factor centre of the instrument panel. When more than 95 % of the particulates
the braking force is increased each from a speed of over 70 km/h, the which also has advantages in the distance to an obstacle falls from the exhaust gases. At the same
time, resulting in a noticeable drop in hazard warning lights are activated the hours of darkness, as the road below 35 cm, the audible warning is time a continuous regeneration pro-
road speed. automatically. is always illuminated effectively also activated, first intermittently cess prevents the filter from becom-
without dazzling other traffic. The and then as a continuous tone at a ing clogged – which means that no
vehicle can be manually raised and distance of about 20 cm. fuel additives are needed.
lowered at the touch of a button
to facilitate loading and unloading.
64 Services
Insurance
Vehicle insurance
GAP insurance
Payment protection
Extension of warranty
66 Services
Extended opening hours. Mercedes-Benz service Mercedes-Benz ExpressService. As vehicle avail- warranty and the repairs are likely to take more
outlets are open from Monday to Friday until ability is paramount we offer you the Mercedes- than two hours. Your Mercedes-Benz dealer would
8 p.m., 10 p.m. or, in some cases, around the clock. Benz ExpressService. Oil changes can be carried be happy to provide you with further details
This means that you can have major mainte- out, minor maintenance and repairs performed about MobilityGo conditions and coverage – just
nance or repair work taken care of when your on wear parts and small parts replaced without call in and ask!
vehicle isn’t normally being used. having to make an appointment and at a fixed
price. Meaning that all the work necessary for Mercedes-Benz GenuineParts. Mercedes-Benz
Mercedes-Benz Service24h. You can always count quickly resuming your journey can usually be genuine parts undergo rigorous material and
on us: should your Mercedes ever have starting completed within the space of 2 hours. functional testing, are engineered to fit your
problems or break down en route, our freephone1 vehicle perfectly and continue to be available for
Service24h hotline (on 00800 3 777 7777) will Mercedes-Benz MobilityGo. Mercedes-Benz 15 years after the end of series production.
arrange expert assistance for you as quickly as MobilityGo gives you free on-the-spot breakdown
possible. The hotline can be reached from any- or starting assistance should your vehicle ever Mercedes-Benz Genuine Remanufactured Parts.
where in Europe. Our service personnel are on break down or fail to start; the free MobilityGo If your vehicle has been on the road for some
hand 24 hours a day, 365 days a year to ensure service package also includes payment of taxi time, Mercedes-Benz genuine remanufactured
that you are back on your way again without delay. fares and the provision of a replacement vehicle. parts are an ideal choice. Reconditioned in
We will also keep you mobile and pay your costs accordance with the current state of the art, they
if your vehicle has to go into the workshop under are subjected to the same function checks as
Services 67
new parts and offer the same high standard of Mercedes-Benz Financial Services. If you already attractive conditions. Further information about
guaranteed quality as our Mercedes-Benz have your heart set on a particular Viano model the financing and leasing products available from
genuine parts. There’s one key difference: they and wish to remain financially independent, you Mercedes-Benz Financial Services can be found
cost up to 50 % less! may be interested in our range of financial ser- online by visiting www.mercedes-benz-bank.de
vices. With the standard financing package, you
MercedesCard. It acts as your ticket to the world can pay for the model of your choice in conve- 1 This hotline number can be called free of charge from landline phones and mobile
phones. In some European countries, calls from mobile phones are subject to
of Mercedes-Benz and doubles as a practical nient fixed monthly instalments, for example. a charge set by the network operator. If your network operator does not permit
credit card – with no fee if you complete our This allows you to enjoy financial flexibility and international or freephone calls, we recommend that you use the relevant
supplementary number for the country concerned as an alternative. This can be
annual questionnaire. The MercedesCard instant mobility. Or maybe you would like to found on the Service24h sticker in your vehicle
Journal regularly features details of exclusive drive a Viano equipped to your own specification
sporting, travel and cultural events, as well but only pay for the use of it? Then our leasing
as news of exciting products. There’s also the option is just what you’re looking for. Leasing
Mercedesmagazine containing fascinating doesn’t tie up any capital and does not affect your
articles about the Mercedes-Benz brand. And credit potential in any way, while the fixed rates
your MercedesCard gives you free entry when make it easy to keep a track of your finances.
you visit the Mercedes-Benz Museum. Please We are your one-stop shop for leasing, financing,
consult your national Mercedes-Benz website insurance and service packages, all offered at
for further details.
Test drive 69
Take-back of end-of-life vehicles. Coming full circle. At the end of its long working life, you can return your Viano to us for environment-friendly disposal in accordance
with the EC End-Of-Life Vehicle Directive. But that day lies a long way off. The take-back of end-of-life vehicles applies in accordance with national regulations to vehicles
up to 3.5 tonnes gross weight. The Viano has met the statutory requirements governing the suitability of the vehicle’s design for reuse and recycling for a number of
years now. A network of vehicle take-back depots and dismantlers has been established which will process your vehicle in an environment-friendly manner. The ways
in which both vehicles and parts can be recovered are subject to ongoing development and improvement. Consequently, the Viano will be able to comply with any future
increases in the recycling quota within the stipulated time limits. Further information is available from www.mercedes-benz.com or your national hotline.
Please note: changes may have been made to the product since this brochure went to press (31.01.2010). The manufacturer reserves the right to make changes to
the design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed
reasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights
may be derived solely from these. The illustrations and descriptions may include accessories and items of special equipment which are not part of standard specification.
Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. This brochure may contain models and services which
are not available in certain countries.
This brochure is distributed internationally. Information given regarding statutory regulations, legal requirements and taxation and the consequences thereof applies
to the Federal Republic of Germany only and is correct at the time of going to press. Please consult your Mercedes-Benz van dealer for final details.
www.mercedes-benz.com
Daimler AG, Stuttgart VAN/VMK 4720 · 2B503 · 02-00/0110 Printed in Federal Republic of Germany/Imprimé en République fédérale d’Allemagne