Training Manual SAP SNC v1.1
Training Manual SAP SNC v1.1
Training Manual SAP SNC v1.1
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
2 Table of Contents
1 History ............................................................................................................................................. 2
2 Table of Contents ............................................................................................................................ 3
3 General ............................................................................................................................................ 5
3.1 Introduction ................................................................................................................................. 5
3.2 Log on......................................................................................................................................... 5
3.3 Main Menu – Overview............................................................................................................... 7
3.4 General Functions ...................................................................................................................... 8
3.4.1 Screen history navigation .................................................................................................... 8
3.4.2 Message Log ....................................................................................................................... 8
3.4.3 Help function – possible entries .......................................................................................... 8
3.4.4 Log off ................................................................................................................................. 8
3.4.5 Choose Entry Screen .......................................................................................................... 8
4 Exceptions Menu ............................................................................................................................. 9
4.1 General ....................................................................................................................................... 9
4.2 Alert Monitor ............................................................................................................................... 9
4.2.1 Alert Monitor – Acknowledge an alert ............................................................................... 10
4.3 Quick View ............................................................................................................................... 11
4.3.1 Microblog Tab.................................................................................................................... 11
4.3.2 Purchase Orders Tab ........................................................................................................ 14
4.3.3 Scheduling Agreement Releases Tab............................................................................... 15
4.3.4 Advanced Shipping Notifications Tab ............................................................................... 16
5 Forecast Monitor............................................................................................................................ 16
5.1 Initial set up .............................................................................................................................. 16
5.1.1 Time bucket profile set-up ................................................................................................. 17
5.1.2 Data selection.................................................................................................................... 18
5.2 Demand menu .......................................................................................................................... 20
5.2.1 Order Forecast Details ...................................................................................................... 20
6 Purchasing documents .................................................................................................................. 22
6.1 Release Menu: Schedule Agreements ..................................................................................... 22
6.1.1 Schedule Agreements: Release – Overview and Details ................................................. 22
6.1.2 Release – Comparison ...................................................................................................... 23
6.2 Purchase Orders Menu ............................................................................................................ 23
6.2.1 Purchase Orders - Overview and Details .......................................................................... 23
6.2.2 Purchase Orders – PO History (Supplier) ......................................................................... 24
7 Delivery Menu................................................................................................................................ 25
7.1 Due list as Open Orderlist ........................................................................................................ 25
7.1.1 Download the due list ........................................................................................................ 26
7.2 Due List for Creation of ASN .................................................................................................... 27
7.2.1 Create ASN - Selecting items for delivery ......................................................................... 27
7.2.2 Create ASN – Add Packaging information (=Mandatory !!!) ............................................. 28
7.2.3 Create ASN - Save ASN as draft ...................................................................................... 32
7.2.4 Create ASN - Print labels .................................................................................................. 33
7.2.5 Create ASN - Publish ASN = final confirmation! ............................................................... 34
8 ASN Maintenance ......................................................................................................................... 35
8.1 ASN Overview .......................................................................................................................... 35
8.2 ASN History .............................................................................................................................. 36
9 Master Data ................................................................................................................................... 38
9.1 Packaging Specifications ......................................................................................................... 38
9.1.1 Create packaging specification ......................................................................................... 39
9.1.2 Assign packaging instruction to vendor ............................................................................ 42
9.1.3 Change an existing packaging specification ..................................................................... 43
9.2 Partner-Dependent Product Data ............................................................................................. 45
10 FAQ ............................................................................................................................................... 46
11 Technical Requirements ................................................................................................................ 47
11.1 Internet connection ................................................................................................................... 47
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11.2 Browser Requirements ............................................................................................................. 47
11.3 Testing SAP SNC functionalities .............................................................................................. 47
11.4 Agreement - Packaging information per product for start up ................................................... 47
11.5 Agreement – Rounding values ................................................................................................. 47
11.6 Contact persons ....................................................................................................................... 47
11.7 Questions – suggestions about this SAP SNC manual ........................................................... 47
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3 General
3.1 Introduction
The purpose of this training manual is to describe how a supplier of Daikin Europe can use Web EDI
for making deliveries to different premises within the organization of Daikin Europe NV. As Web EDI
software, a standard platform of SAP is used: SAP SNC which stands for SAP Supply Network
Collaboration.
Within this manual, only following relevant business processes are explained:
Release Process and Purchase Order Collaboration.
3.2 Log on
For logging on to SAP SNC, go to the Daikin Europe website http://www.daikin.eu
Select “Suppliers” from top main menu and select “Information” and “Web EDI” afterwards.
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Following screens appears:
Click on “WEB EDI Productive Environment”, to work on the ‘live’ SNC system.
Click on “WEB EDI Test Environment”, to work on the test system of SNC.
Fill in the User and Password that you received from Daikin Europe for the first log on. After the first
log on, you will be requested to change your Password. Always choose English as language.
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Figure 4: Log on to SNC- 4
From this menu, the different functionalities of the web EDI can be accessed:
Via pressing the names of the main menu, the underlying structure of the menu can be displayed,
similar as in Windows applications.
Example:
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3.4 General Functions
3.4.1 Screen history navigation
On the left side of the SAP SNC menu, you find the screen history navigation buttons. These buttons
allow you to navigate back and forth between the screens that you have previously visited on the SAP
SNC Web UI.
Choose (Previous Screen) to go backwards through the screen history.
Choose (Next Screen) to go forwards through the screen history.
Choose to display a dropdown list of screens that you have visited. From this list, you can jump
directly to a particular screen in the screen history:
Remark:
DO NOT use the BACK button in the internet browser, as this function will try to end your session!
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4 Exceptions Menu
4.1 General
The exceptions menu contains 2 items: the Alert Monitor and the Quick View.
By filling in your selection, you can filter the Alerts according to your own needs. The possible
parameters where you can filter are described in the table below:
Group the alerts in a good way to get a clear overview and press the button “Go”
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By clicking on the number, you can see the details of the alerts with the contents of the involved
documents.
Now different user actions are possible, after selecting an alert of this screen:
Want to see immediately after login if there is any change to the system?
Always acknowledge your alerts when you processed them and then limit your initial selection
in the alert monitor to the un-acknowledged alerts: Acknowledged = ‘N’
The table is empty when there are no changes to the system.
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4.3 Quick View
A new functionality added since SNC 7.0 which gives a comprehensive “at-a-glance” view of the
user’s work and helps the user to focus on the most critical items.
Available for PO’s, Releases and ASNs where the user can take immediate action by drilling-down to
the detailed SNC screens.
Initial screen:
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Microblog users can post messages on the microblog for information purposes, for example business-
specific announcements such as location closures. If the user requires a response from the recipient,
he or she can post messages that require an acknowledgment, for example if you want the recipient
to acknowledge the location closure, or messages that ask questions requiring the recipient to answer
with yes or no.
FEATURES
Microblog Views
You can use the following views on the microblog:
My Timeline
In this view, the microblog displays all messages you have created and received.
Posted by My Partner
In this view, the microblog displays all messages that users who belong to the same business
partner as you have created and received.
If you want to reuse an existing message, for example you want to send an existing message to a
different recipient, you can copy the message. If you copy a message, any attachments that the
original message contained are not copied. You copy a message by choosing Copy from the Post
New Message dropdown button.
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Replying to Messages
You can reply to messages you have received. To reply to a message, you select the message and
choose Reply from the Post New Message dropdown button.
Tracking Responses
You can track the responses of the message recipients. To track responses, you select the link in the
Track Response field. The system displays the response status of all of the message recipients.
Tagging Messages
If you want to group or mark messages you can use the following tags:
You can tag messages by entering the # symbol before the words in the message that you
want to use as a tag. You can tag a message, for example, if you want to group all messages
that reference a specific topic. You can have multiple tags for a message. By tagging a word
or a message, the system enters the tagged word or message in the Tag column, where you
can sort or filter.
By default, the Tag column is hidden. To display tags on the microblog, you must include the
Tag column on the microblog.
To add a user name, a business partner, or a group to your recipients list, you can enter the @
symbol before the user name, business partner, or a group in the message text. If the user
name, business partner, or a group exists in the system, it is automatically added to the
recipients list.
Public Messages
On the microblog of the customer view of the SAP SNC Web UI, a customer user can select the
Public checkbox when creating a new message to ensure that the message is visible to all SAP SNC
users.
Microblog Settings
You can make the following personal settings to your microblog:
You can set up the system to forward all messages to a specified e-mail address, for example
if you only access the microblog once a day but want to track the messages you receive by
means of your e-mail inbox.
You can determine the maximum number of messages that the microblog displays.
When the maximum number of messages you have set under Microblog Settings has been
reached, the oldest message is no longer displayed on the microblog. If you want to access
the message that is no longer displayed, you can increase the maximum number of
messages or by contacting a system administrator who can access the message using the
Microblog Administration report.
You can ensure that the system displays a confirmation pop-up before you recall messages
or before you delete a group.
To make settings to the microblog, select Microblog Settings
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4.3.2 Purchase Orders Tab
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4.3.3 Scheduling Agreement Releases Tab
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4.3.4 Advanced Shipping Notifications Tab
5 Forecast Monitor
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In order to have a better display of the forecast, first some initial set up needs to be done. Usually, this
is already done at Daikin side. But if you want to adapt according to your preferences, below you can
find how to.
Now, you have to fill in the time horizon you want for your forecast. In general, Daikin provides data
for ± 18 months.
In here, you have to indicate how many weeks you want to have the forecast displayed in weekly
quantities and how many months you want in monthly quantities. To change this, click on “edit”;
select ‘Save for all my location products’; change the data and save it.
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To change following parameters have to be filled in:
- Display Horizon: the maximum horizon for how long you need the forecast.
→ Should be “Months” and the number of months, or “years” and the number of years.
As the planning horizon in Daikin is generally 18 months, it is best to select “Months” and fill in
18.
- No. of Years: the number of years you want to see on month level. This is only selectable
if you have put in the display horizon “Years”
- No. of Weeks: the number of months you want to see on week level.
- No. of Days: the number of weeks you want to see on day level.
- Start Offset: always ‘0’
- Number of overview status columns: always ‘0’
Recommended settings are the following and are usually already implemented:
Forecast for the next 18 months, with the first 4 months on week level and 14 months on month
level.
On the next screen you have to input the customer location and click on ‘Go’.
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To personalise the display, first the forecast monitor has to be executed as above. Otherwise
you can’t click on ‘Personalize’.
After clicking on personalize you see the following screen and you click on the tab ‘Key Figure
Selection’
By clicking the “save as” button you will be able to save this view as initial view. The below pop-up
appears :
Save the display as ‘Forecast Monitor’ and click on “OK”. The final view should look like this:
The forecast is only valid for materials which are ordered on purchase order level. In fact, the
forecast quantities are the purchase requisitions which are not confirmed in a PO yet.
Order forecasting is not applicable for schedule agreements as the total time frame is visible
and available in the due list.
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Following selection will appear:
Please fill in the customer location and the product for which you’d like to see the forecast and click
on ‘Go’.
If you leave the product selection empty, all materials will be shown by default.
The forecast will be displayed as below and can be exported to an excel spreadsheet by clicking on
export.
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6 Purchasing documents
6.1 Release Menu: Schedule Agreements
After pressing “Go” on the initial screen, you get an overview of the existing Scheduling Agreement
Releases. You can filter the result by filling data in the selection fields.
By selecting a line and clicking on “Details” you can view the details of the release
- the Release History including Release Dates
- SA Schedule lines for a Release Number
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Via the “Display SL” button, you can see the status of the SA Schedule line
- Production and Material Go-Ahead
- Material Go-Ahead
- Forecast
Remark:
You can also go directly to the details of a Release by selecting “Release Details“ in the Release
main menu.
After clicking “Go” you get an overview of all Purchase orders that are still open or partially delivered.
A filter can still be used.
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6.2.2 Purchase Orders – PO History (Supplier)
Go via the PO main menu and choose Purchase Order History.
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7 Delivery Menu
7.1 Due list as Open Orderlist
The method to make deliveries to Daikin Europe NV is working via the due list.
The due list is in fact the open order list that the supplier can use anytime and download
to Excel if required.
To enter the due list, select “Due list for Purchasing Documents” from the menu bar.
Make sure that you are on the correct tab ‘DUE LIST OVERVIEW’ as there are some other
navigation result tabs which do not contain all data (result from another limited selection) !!!
You should always fill in the mandatory field ‘Customer Location’ and press ENTER
The ‘Apply’ button is to save your entered selection as default for next request.
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7.1.1 Download the due list
The due list contains the open orders and schedule agreements towards DENV. This list can be
downloaded to Microsoft Excel by selecting the Export button:
A pop-up screen will appear with the question if you want to open or save the file:
You can save it on your server or drive, but if you open it directly you get the data in Excel format.
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7.2 Due List for Creation of ASN
After selecting the relevant lines, you can make a delivery by clicking the button “Create ASN”. The
abbreviation ASN stands for ‘Advanced Shipping Notification.’
- ASN No. : Reference number of the delivery note of supplier e.g. ASN12345
- Delivery Date (ETA): Expected Time of Arrival = Date when the parts will arrive at destination
- Shipping Date: Date when the goods will be shipped
- ASN Qty: Quantity that will be shipped on the ASN e.g. 1000 500
REMARK:
The delivery date (and time) should always be in the future at the moment you publish the ASN !
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Save your ASN frequently as DRAFT to avoid data loss due to time-out or other reasons.
The next mandatory step is adding the packaging data for the ASN. You cannot publish an ASN
when all items are not fully packed.
Click on the button “Packing”. Following screen appears:
Now there are 2 possible ways to pack the item lines: Automatic packing or manual packing
If there is a “Packaging Specification Identifier” created and linked, then you can use the function
Automatic Packing. All handling units will be created automatically based on the Packing Specification
Identifier you have put in via master data maintenance in SNC.
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For every line of the ASN, you can check whether there is a Packing Specification present. See
screenshot below. If not, you can first create one for this material before continuing, see 8.1.
Packaging Specifications.
First create a packing, which will be called HU in the further text. HU stands for “Handling Unit”.
Click on the button “Create HU”
Fill in the packaging material, which is mandatory. When you are in the field with your cursor, you can
press F4 (or click the icon next to “Packing Material”) to get an overview of the allowed packaging
materials.
e.g. select EB2 and press the button Ok
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If you do not find any packaging material that fits your requirement, you have to select “REP”,
Requires Repacking, as packaging material.
Step 3: Select the handling unit number line and item line(s) you want to combine + press Pack
Step 4: Fill in the quantity of the product that is packed in the handling unit + press Ok
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From this screen you can notice following things:
Items
Item 000001 is fully packed and the colour changed from red to green.
HU – Hierarchical view
Pack level2 is added with the material and qty as part of the HU (level1)
Now DESELECT the handling unit you are busy (select the line under) and repeat the same process,
till everything is packed. Finally all lines should be green = fully packed.
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REMARK:
You can select more than 1 item line for packing in a handling unit, but this is business wise only
allowed when the Products of the selected lines are the same. Different products in one handling
unit are not allowed.
When the ASN is packed, the ASN should be saved as Draft before printing the labels.
Click on “Save ASN/Draft”.
After saving, a message appears: “Delivery ASN12345 was changed and saved successfully”
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7.2.4 Create ASN - Print labels
From the draft ASN, you can print out all labels per handling unit. A PDF file will be generated where
there are 2 labels on one A4 page.
These Odette labels should be attached on the goods so that they can easily be scanned by the
warehouse operator.
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7.2.5 Create ASN - Publish ASN = final confirmation!
After you have attached the labels to the packages, you can send the ASN to Daikin Europe NV by
“Publishing the ASN”
This is the final step of creating an ASN. After you published, you cannot change the ASN anymore.
REMARK:
Exceptionally, you can CANCEL an ASN and start over again to make a new ASN. (the due qty is re-
opened)
Be aware that when you published the ASN, the system sended a message to DENV SAP and
created an inbound delivery.
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T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
8 ASN Maintenance
Remark:
Create ASN is not used from this menu as you will have to fill in all data manually (high risk on
errors). As already explained, you should always create ASN’s based on the DUE LIST.
Select ASN Overview in the menu and you will see the latest screen that you used as ASN overview
Same remark as in the due list: Make sure that you are on the correct tab ‘ASN LIST-List of ASN’ as
there are some other navigation result tabs which do not contain all data (result from another limited
selection) !!!
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
Customer Location: Plant within Daikin Europe organization where you have to deliver
Product: Material included in ASN
Delivery Date (ETA): date of arrival of goods
Shipping Date: date of shipping of goods
Document Date: date when the ASN was created
ASN Status: status about the delivery – possible entries
DV = Draft
PB = Published
GC = Goods Receipt Complete
GP = Partial Goods Receipt
CA = Cancelled ASN
ASN No.: Reference delivery note of supplier
PO number: PO relevant to the requested ASN(‘s)
SA number: SA relevant to the requested ASN(‘s)
By selecting a line, you can choose to publish, cancel, copy or see the history details of the ASN.
Click on the ASN number itself to go to the ASN details from which you can change it when the status
is draft.
This can also be used to reprint labels.
To access ASN History, go via the previously explained ASN overview or via the main Delivery menu
and select ASN History
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
Limit your selection criteria and push the GO button:
Now you can see the historical changes on the specific ASN.
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
9 Master Data
9.1 Packaging Specifications
Packaging specifications should be maintained to use the automatic packing function during the ASN
creation.
Each new pack.spec should first be created and then assigned to the vendor. You will not be
able to use the automatic packing function if these 2 steps are not completed !
Before you start to create a new pack.spec, it should be good to check if it already exists.
Or if you want to see the existing packaging specifications, select the option “Packaging
Specification Overview” via the menu.
Fill in your materialnumber and press GO (or leave everything blank to see them all)
When the packaging specification(s) exists, you will get the number(s) in the overview :
When the packaging specification does not exist yet, you will get a message:
HEADER DATA:
REMARKS:
In the DENV material numbers, there are 2 characters used which are not allowed in the
packaging spec.ID: the space ‘ ‘ and hyphen ‘-‘ character. Use ‘_’ underscore instead of the
hyphen and delete the space character.
We want to use a standard naming convention for the ID and the description:
ID: PS_<materialnumber without hyphen or space>
Description: <materialnumber with hyphen and space> <qty>pcs/<packtype>
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
Push ENTER and continue with the CONTENT of the pack specification
Normally the line is already selected and ready for input, otherwise click on the tab Add Content and
fill in following data:
Content Sequence: always use “1”
Product: input the material to be packed e.g. 2PW34476-1
Quantity: enter smallest possible quantity for the packaging, so always ”1”
When you push ENTER, the data will be validated and the material description will be automatically
filled in.
- Level Seq: level of packing, use “1” as we currently only work with single packaging.
- Target Qty: maximum quantity to be packed e.g. “10” (= lotsize per label)
- Minimum Qty: minimum quantity to be packed always “1”
- HU Creation: always mark the box for the creation of a handling unit number on the label
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
Now scroll-down and add the packaging material type:
- Element Sequence: Sequence number for packaging materials used. Use always “1”
- Packing Material: Enter packing material e.g. EB3
- Packaging Material Description: will be filled in automatically once you pushed ENTER
- HU relevance: choose always 1, as we currently only use the main Packaging Material
- Quantity: number of packaging materials. Always enter 1
The pack spec is created and saved now but the status is NEW.
Push the Activate button to activate the packaging specification
After activation, following screen appears, with the message “Pack Spec has been activated”
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
Now the packaging specification is created but not assigned yet to the vendor. Do this final step to be
able to use the automatic packing function.
First fill in your material number to check if there is already an existing assignment, and push GO
Push the Create/change PS Assignments button to add your assignment. The system will switch to
EDIT mode:
Now you are able to use the function “Automatic Packing” in the ASN creation.
Go to Packaging Specification Overview & enter your material. In this example 2PW34476-1
Press “Go”.
Select the line with the Packaging Specification when it is not selected yet and push on the DETAILS
button to go to the packaging specifications details.
Now, you should see your active packaging specification that you want to change.
nd
Push the ‘Create 2 version button :
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
An information message appears :
Now go again to “Packaging Specification Overview”, fill in your material 2PW16771-1 and press GO
Now select the inactive version and change the packaging data where needed
- Select the inactive version
- Click on the button “Details”
- Click on the button “Change”
- Go to the level tab (lines should be selected already)
- Change for example the packaging from EB3 to EB1 (drag over the EB3)
- Change for example the target qty from 10 to 25 (drag over the 10)
- Do not forget to update your PS description
- Save the packaging instruction
- A message appears :
- Now select the button “Activate” and again the message appears
- The old Packaging specification that was “active” is deleted and replaced (overwritten) by the
new one
When you now go again to “Packaging Specification Overview”, fill in your material and push GO
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
9.2 Partner-Dependent Product Data
The partner dependent product data is optional and can be used by the supplier to link their own
material numbers with the DENV material numbers. The supplier material numbers will then be visible
in the Due List and printed on the Odette Labels of the ASN.
You have now the possibility to fill in your own reference data per article number:
- Product Number: Product Number in Daikin Europe NV
- Partner-dependent Product Number: Material number at the supplier
- Description: Description of the article @ the supplier
You can also download the full list to Excel by pushing the GO button without any selection and
push the Export button (similar as the Due List).
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
10 FAQ
Q: My ASN is saved as draft but I cannot publish it.
A: Check your delivery date and time. It could be that the date is correct but the time is
already in the past (default 12:00 noon)
Q: I created an ASN and finally it seems there is a packaging specification missing to publish
it. Should I start over again?
A: No, you can save the ASN as draft, go to the packaging specification masterdata to create
it and recall your ASN in the ASN overview. You will notice that the pack.spec is filled in now.
Q: I was creating an ASN, waited for a while and now there is a system time-out. Is my data
lost?
A: It depends if you saved your ASN as draft. Check in the ASN overview if you find back your
ASN. If not, you have to start over again.
Q: I created an ASN, saved it as draft but while attaching the labels it seems there are some
extra parts that should be loaded. Can I add them to the existing ASN?
A: Yes, but it is recommended and easier to create an additional ASN with the extra parts.
You cannot use the same ASN number but just add ‘A’ or similar after the ASN number.
Q: I created an ASN and it seems that one material cannot be loaded on truck anymore on
the truck. What should I do?
A: It depends on the ASN status. When your ASN is still in draft mode, you can remove the
item or reduce the quantity and should delete the packlabels (select it and CUT) for the same
qty. When your ASN is already published, you can cancel and start over with a new ASN but
you have to inform DENV to delete the inbound in SAP.
Q: There has been a shipment without ASN to DENV. Will the due list be updated
automatically?
A: Not for Purchase Orders. You ALWAYS have to create an ASN and should contact your
MRP controller to see if the inbound at DENV was not created manually yet. The due list will
be updated the next day (after the release in SAP) in case of schedule agreements.
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17
11 Technical Requirements
11.1 Internet connection
Before going live, check if the connection is working properly. If the connection is not working, please
take contact with your local IT administrator / internet provider.
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Daikin Europe N.V. (Naamloze Vennootschap) - Zandvoordestraat 300 - 8400 Oostende (Belgium)
T: (+32) 59 55 81 11, F: (+32) 59 55 88 99, E: [email protected]
BTW BE 0412 120 336 - RPR Oostende - http://www.daikineurope.com
13-Mar-17