Question Bank - SHRM
Question Bank - SHRM
Question Bank - SHRM
Unit 1
1. Define SHRM
2. Dyer & Holder levels of SHRM
3. Differentiate between Strategic & Traditional HR
4. Barriers to implementing Strategic HRM
5. What is HRD? / Define HRD
6. Characteristics of HRD
7. Differentiate between HRM & HRD
8. What is a Mission statement/ Vision statement/Core values/Objectives
9. Methods/Functions of HRD
10. HRD process
11. Roles of HRD professionals
12. Attributes of HRD manager
13. HRD Needs Assessment (Levels)
14. HRD Implementation process
15. Kaplan & Norton’s Balanced Score card approach
16. HRD Scorecard model
17. All (other) models for measuring HRD performance
18. Strategic capability
19. Centres of expertise
20. Benchmarking
21. HRD Audit
22. Challenges to organisations
Unit 2
Unit 3
Unit 4
Unit 5
1. What is Coaching?
2. What is Mentoring?
3. Compare and contrast coaching and mentoring
4. Coaching (characteristics, needs, benefits)
5. Role of supervisors/manager and HR managers in coaching
6. Skills required for effective coaching
7. Coaching effectiveness
8. What is employee counselling? (Needs, benefits, characteristics)
9. Steps in the counselling process
10. When should one not counsel?
11. Role of supervisors/manager and HR managers in counselling
12. Critical dimensions of counselling
13. Statutory and non-statutory welfare programs
14. Employee welfare (Objectives, characteristics)
15. Employee assistance program
16. Substance abuse
17. Job stress (causes and symptoms)
18. Eustress and distress
19. Eastern and western practices in managing stress
20. Self- management
21. Emotional intelligence