MGU MBA Curriculum & Syllabus 2017 FINAL PDF

MASTER OF BUSINESS ADMINISTRATION
(FULL TIME)
REGULATIONS
2017 Admissions onwards
Board of Studies
Faculty of Management Sciences
1
Preface
This document was developed with an intention to provide the

students, teachers and other stakeholders with essential
information on MBA full-time course curriculum, academic and
other regulations, which students are bound to follow during their
study in any of the affiliated colleges under the jurisdiction of
Mahatma Gandhi University, Kottayam. All students who pursue full-
time MBA course under this University are required to read this
document with utmost dedication.
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CONTENTS
Preface
No. Sections
1. Introduction 4
1.1 MBA Programme 4
1.2 Objectives 4
1.3 Eligibility 4
1.4 Admission Procedure 4
1.5 Fees Structure 5
1.6 Course Duration &Academic Calendar 5
1.7 Information – Teaching Staff 6
2. MBA Programme Scheme 6
2.1 Core Courses 7
2.2 Elective Courses 7
2.3 Organization Study 10
2.4 Summer Project 10
2.5 Viva voce 10
3. Teaching Evaluation &Assessment 13
3.1 Teaching Methods 13
3.2 Student Evaluation 13
3.2.1 Continual Evaluation 13
3.2.2 Comprehensive Evaluation 14
3.2.3 Semester Promotion 15
3.2.4 Maximum Duration of Course 15
4. Academic Administration in Affiliated Colleges 15
4.1 Registration and Attendance Norms 15
4.2 Class Committee and Functions 16
4.3 Examination Monitoring Cell 16
5. Syllabus 17-123
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1. INTRODUCTION
1.1 MBA full time Programme
The 2 year full time MBA programme of Mahatma Gandhi University is offered under
semester system. The objectives of MBA programme are the following:
1.2 Objectives
To develop young MBA aspirants into professional managers who can contribute to
the growth of business and industry in India and the world
To develop astute leaders who can efficiently and effectively manage business
amidst of environmental turbulences
To nurture entrepreneurial skills among young generation and make them effective
change agents
To contribute towards better management practices in the country and the world by
offering quality management education
1.3 Eligibility
A pass in any Bachelor’s Degree Examination of Mahatma Gandhi University or an

equivalent degree of any other Universities duly recognized by M.G. University with
not less than 55% marks in Science & Technology subjects and 50% marks in other
subjects in the aggregate for all parts of examination or a Master’s Degree
examination with 55% marks in aggregate.
For SC/ST students: A pass in any Bachelor’s Degree examination is needed for
SC/ST candidates
1.4 Admission Procedure
The admissions to the MBA full time programme shall be strictly on the basis of merit as
determined by the entrance examinations KMAT Kerala / CMAT / CAT, and Group
Discussion and Personal Interview conducted at the institution level. All affiliated colleges
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are bound to follow the guidelines and time schedule provided by Mahatma Gandhi
University and Admissions Supervisory Committee (ASC) appointed by Govt. of Kerala.
The rank list shall be prepared by affiliated institutions on the basis of sum of following
components:
Table 1
Admissions – Components of Rank List
Component Weight
Entrance Examination Score 70%
Group Discussion 15%
Personal Interview 15%
Based on the score in the entrance test, candidate shall be short-listed for Group Discussion
and Personal Interview. While preparing the rank list, if there is same index marks for
more than one candidate, he/she will be ranked on the basis of actual marks obtained in
the qualifying exam. Even after this, if there is a tie, they will be ranked on the basis of date
of birth; i.e. the elder person is to be ranked higher. Based on the performance on the
written test, group discussion and interview, merit list will be prepared and published by
the college.
The Reservation Rules are applicable as per the Government norms.
1.5 Fees Structure

The fees structure decided by Fee Regulatory Committee (FRC) appointed by Govt. of
Kerala is applicable to all private self-financing colleges. Any form of CAPITATION is strictly
prohibited.
1.6. Course Duration &Academic Calendar

The academic calendar has been designed to ensure that the course will be completed
within the stipulated two years time. The date of commencement of the course will be
notified by the University. The academic calendar published by the University should be
strictly followed by all affiliated colleges in order to ensure timely completion of the course,
conduct of examinations, project work and declaration of results. A meeting of Directors /
Principals and Heads of all affiliated MBA Colleges is to be convened before the
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commencement of MBA Programme every year in the month of June in order to ensure
adherence to the academic calendar.
Table 2
ACADEMIC CALENDAR OF MBA PROGRAMME
Semester Duration & Month/s Month of University
Examinations / Project
S1 July to November 3rd week of November
S2 December to April 3rd week of April
S2 May Organization Study
S2 Second Week of June First Year Viva
S3 June to October 2nd week of October
S4 November to March 2nd week of March
S4 April - May Summer Project
S4 First Week of June Comprehensive Viva
1.7 Information – Teaching Staff

Within a week after the commencement of classes of the first semester MBA, Head of each
institution should forward the list of faculty members working in the college / institutes
along with their qualifications and years of teaching experience, specialization and other
relevant details to the University. Head of each institution shall ensure the availability of
sufficient number of regular Faculty Members having experience and qualifications as per
AICTE guidelines in the Institution.
2. MBA PROGRAMME SCHEME

The MBA Programme of Mahatma Gandhi University enables the candidates to acquire
conceptual, technical and human skills to meet the requirements of industry, business and
society. It prepares the candidates with knowledge, skills, and strategic perspectives
essential for business leadership. The MBA Programme consists of 29 subject courses,
Organization Study and 1 project work. There are 2 viva voce for MBA programme,
comprehensive subject viva in first year and comprehensive viva in second year. All theory
courses carries 100 marks each, out of which 40 marks for continual evaluation and 60
marks for comprehensive evaluation by University. The first and second semesters have
800 and 900 marks respectively. The third and fourth semesters have 900 and 700 marks
and the total marks for the MBA Programme is 3300.
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All semesters are of 20 weeks duration out of which 16 instructional weeks, which
comprises of 5 days a week and 5 hours per day, are provided for class work. The
remaining 4 weeks are intended for examinations and other extracurricular activities
(Refer the Course Duration & Academic Calendar for MBA Programme – Clause 1.6).
2.1 Core Courses
There are 23 core courses for the MBA Programme which comprises of 19 core subjects,
Organization Study, 1 Project Work and 2 Viva voce. The first and second semesters have
16 core subjects and one comprehensive Viva voce of first and second semesters together.
The third semester has 2 core subjects and Organizations Study Report. The final semester
have 1 core subject, summer placement project and comprehensive viva voce for third and
fourth semesters and summer placement project. All core courses are compulsory and
carry 100 marks each.
2.2 Elective Courses
There are 10 elective courses out of which 6 are in the third semester (3 courses each from
2 functional areas) and 4 in the fourth semester (2 courses each from 2 functional areas).
The students are required to select 5 elective courses each from 2 functional areas of
management only (e.g. Finance & Marketing). The electives offered in the third and fourth
semesters shall be on the basis of preference and aptitude of students, availability of
Faculty Members and required infrastructure and facilities in the Institution.
List of Electives
Table 3
List of Electives
Sl. No. Name of Functional Area
1. Finance
2. Marketing
3. Human Resources Management
4. Operations Management
5. International Business
6. Information Systems
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FINANCE ELECTIVES
Sl. No. Elective Course Semester
01. Cost & Management Accounting S3
02. Security Analysis & Portfolio Management S3
03. Corporate Restructuring S3
04. Bank Management S3
05. Financial Derivatives S3
06. International Finance & Forex Management S3
07. Corporate Taxation S4
08. Management of Financial Services S4
09. Rural Economy & Micro Finance S4
10. Risk Management & Insurance Services S4
MARKETING ELECTIVES
01. Agro-Business & Rural Marketing S3
02. Integrated Marketing Communications S3
03. Product & Brand Management S3
04. Retail Business Management S3
05. Services Marketing S3
06. Digital Marketing S3
07. Consumer Behaviour S4
08. Customer Relationship Management S4
09. Marketing of Hospitality & Tourism S4
10. Marketing Research S4
HRM ELECTIVES
01. Training & Development S3
02. Performance & Talent Management S3
03. Competency Mapping S3
04. Managing Organisational Change & Development S3
05. Compensation Management S3
06. Global Human Resources Management S3
07. Counseling Skills for Managers S4
08. Industrial Relations & Labour Law S4
09. Managing Interpersonal & Group Process S4
10. Human Resources Information System S4
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OPERATIONS MANAGEMENT ELECTIVES
01. Supply Chain Management S3
02. Total Quality Management S3
03. Materials & Purchase Management S3
04. Advanced Project Management S3
05. Management of Technology & Innovation S3
06. World Class Manufacturing S3
07. Service Operations Management S4
08. Industrial Safety & Occupational Health S4
09. Global Operations & Logistics Management S4
10. Operations Strategy S4
INTERNATIONAL BIUSINESS ELECTIVES

01. International Economics S3
02. International Financial System S3
03. International Marketing S3
04. Import / Export Policies & Procedures S3
05. Global Trade Practices S3
06. International Human Resource Management S3
07. International Economic Organisations S4
08. International Logistics & Supply Chain Management S4
09. International Trade Promotion Strategies S4
10. World Economic Geography S4
INFORMATION SYSTEMS ELECTIVES

01. System Analysis & Design S3
02. E-Business S3
03. Enterprise Resource Planning S3
04. Information Security Management S3
05. Software Quality Management S3
06. Cloud Computing S3
07. Decision Support System S4
08. Software Project Management S4
09. Database Management S4
10. E-Business Strategy S4
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2.3 Organisation Study – First Year
Every student has to undergo an Organisation Study and produce a report on the
functioning of an organisation from the managerial perspective. This study and the report
will be treated as full course carrying 100 marks. The internal marks for the Organisation
Study will be awarded by means of Report Presentation and Viva voce conducted by a
Board of Faculty Members appointed for this purpose by the Faculty Council of the
respective Institute. Students are permitted to do their Organisation Study only in
Organisations listed in Securities and Exchange Board of India – SEBI business for a period
not less than 4 weeks. No student from the same college is permitted to undergo
Organisation Study in such Organisation where a student from the same college is admitted
for an academic year. A certificate from the Internal Guide of the business Organisation
should also be obtained by the student after the successful completion of the project and
the same should be attached with the project report. While selecting the Organisation, it
should be a manufacturing Organisation with four functional areas such as Finance,
Marketing, Human Resources Management, and Operations Departments.
2.4 Summer Project
At the end of the fourth semester, the students are required to do a Project Work on a
problem centered study and a Report of the same is to be submitted before the University
and Comprehensive Viva voce Board. The students will have to identify a relevant
managerial problem related to organisation / industry and basic research work has to be
conducted to study the problem in detail. The students are required to use proper
statistical tools (Descriptive & Inferential Statistics) in their project work. The total
duration of this project study is 8 weeks and total marks for the dissertation is 100. Project
work should be done in a National or International Business Organisation. Students are
expected to select the topic of study from any one of the functional areas that they have
opted as their specialisation.
2.5 Viva Voce
For the conduct of comprehensive Viva voce 1 and 2, the Viva Voce Board will conduct both
viva voce at the Institution. Sufficient number of external members (outside Mahatma
Gandhi University) should be inducted in Viva Voce Board.
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List of courses mentioned in the MBA Regulation (Full Time) 2012 is replaced and
modified by the list of courses appended in the new scheme and syllabus 2017.
MASTRER OF BUSINESS ADMINISTRATION

LIST OF COURSES
(With Effect from Academic Year 2017-18)
Table 4
Semester I Core Courses
Continual University
Course Course Title Evaluation Evaluation
Code (Marks) (Marks)
CC01 Principles and Practices of Management 40 60
CC02 Business Communication 40 60
CC03 Managerial Economics 40 60
CC04 Accounting for Management 40 60
CC05 Quantitative Techniques for Management 40 60
CC06 Business Law 40 60
CC07 Environment Management 40 60
CC08 Business Ethics & Corporate Governance 40 60
Total Marks 320 480
Table 5
Semester II Core Courses
CC09 Financial Management 40 60
CC10 Marketing Management 40 60
CC11 Human Resources Management 40 60
CC12 Operations Management 40 60
CC13 Operations Research 40 60
CC14 Management Information Systems & Cyber Security 40 60
CC15 Organisational Behaviour 40 60
CC16 Entrepreneurship and Project Management 40 60
CC 17 Comprehensive Viva Voce (First & Second 40 60
Semester)
Total Marks 360 540
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Table 6
Semester III Core Courses & Elective Courses
CC18 Business Analytics 40 60
CC19 Research Methodology 40 60
EC01 Elective Course 1 (Specialization Area 1) 40 60
CC20 Organisation Study 40 60
Total Marks 360 540
Table 7
Semester IV Core Courses & Elective Courses
CC21 Strategic Management 40 60
CC22 Summer Internship Project 100
CC23 Comprehensive Viva Voce (Third & Fourth 100
Semester and Project
Total Marks 200 500
Table 8
Course Framework Summary
Total Courses Total Marks
TOTAL NUMBER OF COURSES 33 3300

(23 Core Courses including Project Works and Viva
Voce& 10 Elective Courses)
Note: CC stands for Compulsory Course and EC for Elective Course
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3. TEACHING, EVALUATION & ASSESSMENT
3.1 Teaching Methods
Since the MBA Programme is a professional course, the teaching methods shall be carefully
designed at the Institution level. The teaching methods in MBA programme ideally include
the following components:
Class room lectures with participation from students
Case Studies
Practical Illustrations & Simulations
Role Plays
Quizzing
Class seminars & presentations
The above components are not comprehensive and Faculty Members are free to develop
the teaching methods with more elements.
3.2 Student Evaluation
The evaluation of students comprises of continual evaluation at the Institution level and
comprehensive evaluation by University.
3.2.1 Continual Evaluation
Continual Evaluation or internal assessment shall be conducted throughout the semester. It

shall be based on internal examinations and various types of assignments as decided by the
Faculty Member who is handling the course. Assignments include homework, problem
solving, group discussions, quiz, term projects, spot tests, role play, software exercises etc.
Details of assignments in every semester shall be submitted by the Faculty Members in an
assignment book to the Principal / Head of the Department. This is to facilitate uniformity
in the internal evaluation process. The distribution of continual evaluation shall be as
follows:
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Table 9
Components of Continual Evaluation
Sl. No. Component of Continual Evaluation Marks Percentage
1. Test Papers (Subject to a Minimum of 3 24 60%
tests for each course)
2. Assignments – Minimum of 2 8 20%
3. Seminar & Projects 4 10%
4. Class Participation 4 10%
The internal assessment marks shall be awarded by the concerned Faculty Member in
charge of the course based on the guidelines mentioned in Table No. 9. A systematic record
for the award of continual evaluation marks shall be maintained in the Department duly
signed by the concerned Faculty Members and counter signed by the Head of the
Department. It should be placed in the notice board seven days before the commencement
of University Examinations.
In case a candidate fails to secure the required minimum of 50% marks in internal
continual evaluation, he / she may secure it by repeating the course altogether in a regular
class or by taking the course with a Faculty Member assigned by the Head of the
Department in a subsequent semester provided that the candidate has failed to obtain the
50% marks in the first instance, but such improvement in continual evaluation in the same
paper cannot be attended more than once.
3.2.2 Comprehensive Evaluation

• The comprehensive evaluation will be done by the University through end-semester
examinations which is of 3 hour duration for all subject courses.
• The marks required for a pass is 50%. There is separate minimum for all courses in
continual and comprehensive evaluation (University Examinations).
• No student shall be permitted to appear for the University (comprehensive
evaluation) examinations unless he/she secures at least 50% marks in the internal
continual evaluation in each course.
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• Candidates who have secured not less than 60% marks in the aggregate of total
marks for all papers in four semesters (both continual and comprehensive
evaluation together) in the examination shall be declared to have passed the MBA
Degree Examination in First Class.
• Candidates who obtain not less than 75% of the total marks shall be declared to
have passed the MBA Degree Examination with Distinction.
• Candidates shall be allowed to improve the result of any course /subject along with
the examinations of their immediate junior batch. There will be no supplementary
examination.
3.2.3 Semester Promotion
Candidates for the MBA Degree shall be eligible to undergo the courses of study in the next
semester and appear for the examination of that semester, irrespective of the results of the
examinations of the previous semester provided they have completed all the formalities of
attendance, payment of all fees due to the University and registration for the examinations
in the earlier semesters.
3.2.4 Maximum Duration of Course

The candidates should complete the two year MBA Programme within a period of 5 years
from the date of admission.
4. Academic Administration in Affiliated Colleges

4.1 Registration & Attendance Norms
Every candidate should register for all subjects of the end semester examinations of each
semester. A candidate who does not register will not be permitted to attend the end
semester examinations. He / she shall not be permitted to attend the next semester.
No student shall be allowed to appear for the University examinations (written and
viva-voce), if he/she has not secured 75 % attendance for each course.
For a student to claim specialisation in any functional area he/she must have taken
minimum of 5 courses in that area of specialisation.
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4.2 Class Committee & Functions
Head of Institution shall form a Class Committee for each batch at the beginning of
semester classes. This Committee shall be in existence throughout for the concerned
semester. The Class Committee shall consist of Head of Department as Chairperson of the
Committee, Faculty Advisor of the class, a Senior Faculty Member of the Department and
three Student Representatives. At least one Student Representative in the Class Committee
should be a lady. There should be at least two meetings of the class committee every
semester. It shall be the responsibility of the Head of Department to convene meetings. The
functions of Class Committee are the following:
• To review periodically the progress and conduct of students in the class.
• To ensure syllabus coverage within the stipulated time
• To discuss any problems related to any course in any semester.
• Maintain strict vigil AGAINST RAGGING.
• Any other relevant issues related to the conduct of MBA Programme at the
Institution
4.3 Examination Monitoring Cell
Head of the Institution should constitute an Examination Monitoring Cell (EMC) at the
Institution for the conduct and supervision all examinations, especially the internal
examinations. This Cell with a Senior Faculty Member as Convener shall consist of
minimum three Faculty Members and one Member shall be a lady. A clerical Staff Member
having computer skills shall be assigned for assisting the Examination Monitoring Cell.
The following are the responsibilities of Examination Monitoring Cell:
1. Schedule and conduct all internal examinations
2. Act as the examination squad to keep a vigil on all internal and University
Examinations
3. To receive any complaints from students regarding issues like out of syllabus
questions, printing mistakes etc. of end semester examinations. The Cell shall
investigate these complaints and if necessary forward the same to University with
specific comments.
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4. To receive complaints from students regarding internal examinations, award of
marks and any allegation of victimization. The Cell shall enquire such incidents and
give a report to the Principal for necessary action.
5. To function as a wing of the University Office of Controller of Examinations at the
Institution level.
MBA DEGREE PROGRAMME SYLLABUS APPENDED
FIRST SEMESTER
CORE PAPERS
(CC 01 – CC 08)
CC01 Principles and Practices of Management 40 60
CC02 Business Communication 40 60
CC03 Managerial Economics 40 60
CC04 Accounting for Management 40 60
CC05 Quantitative Techniques for Management 40 60
CC06 Business Law 40 60
CC07 Environment Management 40 60
CC08 Business Ethics & Corporate Governance 40 60
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Course Course Title Level of Knowledge Semester & Type of Course
Code
CC 01 PRINCIPLES & PRACTICES OF Basic S1 Core Course
MANAGEMENT
Course Objectives
To introduce Profession of Management and help the students gain understanding of
01. the functions and responsibilities of the manager
To provide participants tools and techniques to be used in the performance of the
02. managerial job, and enable them to analyze and understand the environment of the
organisation.
Module 1 Introduction
Management - Meaning, Definition and Nature; Evolution of Management – Management Thoughts -
Early - Modern - Post modern; Contributions of F.W. Taylor - Henry Fayol – Hawthorne Studies-
Behavioural School of Management Approach. Levels of Management, Skills required for a manager,
Managerial roles. Management Lessons from Indian Philosophy – Vision, Effectiveness, Efficiency
and Teamwork.
Module 2 Planning
Functions of Management: POSDCORB; Characteristics of Management; Planning: -Meaning –
nature – importance -Levels of planning. Objectives – setting objectives – Policies – Planning
premises, Types of plans - Process of planning - Decision Making; MBO; Principles in Planning
Module 3 Organizing & Staffing

Organising: - Nature-Purpose-Principles-Organisational Structure and types - Departmentation -
Centralization vs. Decentralization - Span of control- Delegation of Authority – Principles in
Organising – Line Vs Staff Authority – Networking and Virtual Organizations Staffing: - Meaning,
Principles in Staffing, Staffing Functions
Module 4 Leadership & Modern Trends

Directing: - Leadership – Leadership Traits – Leadership Styles – Principles in Directing –Emerging
Trends in Management; Management of Creativity & Innovation – Creative Process – Managing E-
Business World – Challenges – Management in Globalized Era – Organizational Social Responsibility
Module 5 Management Control

Control:- System and process of Controlling - Requirements for effective control - The Budget as
Control Technique - Information Technology in Controlling – Control Techniques- Control and
planning- Types of Control– Reporting - Co-ordination; Principles in Control and Co ordination
Recommended Books:
1. K.Aswathapa, “ Essential of Business Administration”, Himalaya Publishing House
2. Harold Koontz & Heinz Weihrich, “Essentials of Management”, Tata McGraw-Hill,1998
3. JAF Stomer, Freeman R. E and Daniel R Gilbert, “Management”, Pearson Education, Sixth Edition, 2004.
4. Stephen P. Robbins and Mary Coulter, “Management”', Prentice Hall of India, 8th edition.
5. Tripathy PC and Reddy PN, “Principles of Management", Tata McGraw-Hill, 1999.
6. Y.K. Bhusan, “Fundamentals of Business Organisation & Management”; Sultan Chand & Co., New Delhi.
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Course Course Title Level of Knowledge Semester & Type
Code of Course
CC 02 BUSINESS COMMUNICATION Basic S1 Core Course
Course Objective
01. To give students a comprehensive view of communication, its scope and importance in
business, and the role of communication in establishing a favorable outside the firm
environment, as well as an effective internal communications program.
02. To build an understanding of different organizational cultures, business practices, and
social norms to communicate more effectively in domestic and cross-cultural business
contexts.
03. To develop an awareness of the importance of concise written expression to modern
business communication and utilize electronic presentation software.
Module 1 Introduction to Communication – Managerial Communication

The Concept and Significance of Managerial Communication- Internal Communication and External
Communication - Objectives of Managerial Communication -Effective Communication Skills -7C’s
and 4 S’s (Shortness , simplicity, strength sincerity) -Communication Environment and
Communication Process
Module 2 Communication Barriers

External, Organizational and Personal Factors - Making Communication Effective
Module 3 Written Communication

Letters for different occasions- accepting/declining invitations, congratulating, consoling,
conveying information – Social Communication - Blogs, Reviews (films, books), posting comments,
tweets, cross-cultural communication. Work Place Communication – Minutes, Proposals,
Memorandums, Press releases, Presentations, Profile of institutions, Speeches, Responding to
enquiries and complaints, Resumes, Applications. Commercial/Business Letters and Principles of
Effective Writing - Sample Letters.
Module 4 Verbal and Non Verbal Communication

Introduction - Public Speaking Skills - Role of audio visual aids and computers in oral
presentations - Tele Conference - Video Conference. Interviewing– Placement Interviews, Discipline
Interviews, Appraisal - Interviews and Exit Interviews. Listening skills -Mannerisms -Body language
– Kinesics – Professional Dressing – Conducting meetings, seminars and conferences - Group
discussion
Module 5 Negotiations and Report Writing

Introduction - Phases of a Negotiation - Characteristics of Negotiation - Opening Negotiations -
Legal Aspects of Communication – Reports: Writing reports of different kinds –Long & short reports
-Formal & Informal reports Annual report, Status report, Survey report.
Recommended Books:
1. Courtland L. Bovee ,John V Thill, Business Communication Today, Prentice Hall International
2. Raymond V Lesikaret. al., Connecting in a Digital World, 13e,Tata McGraw Hill, New Delhi.
3 .Guffey Mary Ellen, Business Communication, South-Western Collage publishing
4. Meenakshi Raman, Sangeetha Sharma, Technical Communication- Principles and Practice, Oxford
5. Argenti Paul A, Irwin, Corporate Communication, McGraw Hill.
6. Atkinson, Reynolds, Business Writing & Procedures, American Book Co.
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Code of Course
CC 03 MANAGERIAL ECONOMICS Basic S1 Core Course
Course Objective
01. To familiarize the participants concepts and techniques in Economics
02. To make the participants appreciate the applications of core concepts in economics for
managerial decision making
03. To sensitize the participants how economic environment affects Organizations
Module 1 Introduction to Managerial Economics

Micro & Macro Economics, Managerial Economics – Definition – Nature & Scope, Fundamental
concepts in Managerial economics for decision making: Incremental Principle, Opportunity Cost,
Discounting Principle, Time Concept, Equi-Marginal Principle – Illustrations, Decision Making –
Process and Conditions – Difference between Risk & Uncertainty.
Module 2 Demand Analysis and Forecasting

Meaning of Demand – Types of Demand – Law of Demand & its Exceptions, Elasticity of Demand –
Price Elasticity, Income Elasticity, Cross Elasticity, Promotion Elasticity, Applications of the
concepts of Elasticity, Demand Forecasting – Process – Statistical & Non-Statistical Techniques,
Utility Analysis & Consumer Behaviour – Equilibrium of the consumer using Cardinal & Ordinal
Utility (Indifference Curve) Theories.
Module 3 Supply & Production

Theory of Production – Meaning of Production function, Production function with one variable
input – Law of Variable Proportions – Returns to Scale, Production function with two variable
inputs – Iso-quants – Producers’ Equilibrium, Economies of Scale – Types – Economies of Scope,
Theory of Costs – Classification of Costs - Short Run & Long Run Cost Curves, Revenue Curves.
Module 4 Market Structure

Market – Meaning & Elements, Classification of Markets – Markets based on Competition, Theory of
Firm – Profit Maximization Rules, Price & Output Determination under Perfect Competition, Price &
Output Determination under Monopoly – Monopoly Price Discrimination, Price & Output
Determination under Monopolistic Competition, Price & Output Determination under Oligopoly –
Kinked Demand curve model only.
Module 5 Macro Economic Concepts

National Income Concepts – Measurement of National Income, An overview of Financial System in
India, An overview of Fiscal & Monetary Policies in India, Balance of Payments: Causes of
Disequilibrium & Remedies, Inflation in India – Causes & Remedies. Free Market Economy & Need
for Government Intervention – An appraisal of Economic Reforms in India
Recommended Books:
1. Dwivedi D.N, Managerial Economics, Vikas Publications (ISBN 8125910042)
2. P.L. Mehta, Managerial Economics Analysis, Problems and Cases – Sultan Chand & Sons (ISBN 81-7014-
386-1)
3. K.K. Dewett, Modern Economic Theory: Micro & Macro Analysis – Orient Book Distributors, New Delhi.
4. V.L. Mote, Managerial Economics – Tata McGraw Hill, New Delhi
5. Gaurav Dutt & Aswani Mahajan, Dutt &Sundaram’s Indian Economy – Sultan Chand & Sons
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Code of Course
CC 04 ACCOUNTING FOR MANAGEMENT Basic S1 Core Course
Course Objective
01. To familiarize the students with financial statements, principles of accounting and develop
their skills in reading annual reports.
02. To provide foundations for developing the skills in interpreting financial statements for
managerial decisions.
03. To acquaint the students with the intricacies of Financial Accounting and Management
Accounting
Book keeping and Record Maintenance. The concept of Double Entry. Accounting equations and
Type of accounts - Rule of recording business transactions - Preparation of basic accounts - Journal,
Ledger, Trial Balance - Cash book , Bank reconciliation statement - Final Accounts: Trading and
Profit & Loss Account and Balance Sheet.
Module 2 Insight to Accounting

Generally Accepted Accounting Principles (GAAP)-Accounting Concepts and Conventions –
International Accounting Standards – IFRS – Responsibility accounting.
Module 3 Financial accounting and Management Accounting

Objects, Functions, Advantages and Limitations of Financial Accounting. Nature, Meaning,
Functions, Scope, Objectives, Tools and Techniques of Management Accounting - Management
Accounting Benefits and Limitations - Management Accounting Vs Financial Accounting
Module 4 Financial Statement Analysis

Financial Statements - Methods of Financial Analysis - Comparative Statements, Trend Analysis,
Common size Statements. Advantages and Limitations of Financial Statement Analysis.
Module 5 Ratio Analysis

Meaning and Significance of Ratios - Advantages and Limitations of Ratio Analysis - Classification of
Ratios - Income Statement Ratios, Inter Statement Ratios, Liquidity Ratios, Profitability Ratios,
Turnover Ratios, Solvency Ratios, Leverage Ratios – Du Pont Analysis.
Recommended Books:
1. Arora M.N, Accounting for Management, Himalaya Publishing House, New Delhi.
2. Gupta R.L, Advanced Accounting, Sultan Chand & Sons .
3. Maheswari S.N and Maheswari S.K, Advanced Accounting, Vikas Publishing House, New Delhi.
4. Shashi K. Gupta, Management Accounting, Kalyani Publishers, New Delhi.
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Code of Course
CC 05 QUANTITATIVE METHODS FOR Basic S1 Core Course
MANAGEMENT
Course Objective
01. To familiarize the participants with Mathematical models and Statistical techniques applied
in Management.
02. To provide essential concepts for practical analysis and develop analytical skills necessary
to make Business decisions
Module 1 Quantitative Techniques and Business Management

Quantitative Techniques and Business Management: Matrices – Multiplication, Inverse and solving
systems of equations –Arithmetical operations involving matrices. Determinants, Inverse of a
matrix. Solution of simultaneous equations using matrices.
Module 2 Basic Probability concepts

Basic Probability concepts – Addition and multiplication theorems of Probability, Marginal, Joint
and Conditional Probability - Baye’s theorem and its business applications. Probability distributions
– Binomial, Poisson, Normal, Business applications.
Module 3 Correlation and Regression analysis

Correlation and Regression analysis: Correlation: Different types of correlation –Karl Pearson’s
correlation coefficient - Spearman’s Rank correlation coefficient – Concurrent deviation method –
Coefficient of Determination. Regression analysis: Line of best fit, Least square method- Business
applications.
Module 4 Time Series analysis

Time Series analysis – Different components of time series- Application of Time series in Business
forecasting. Index Numbers – Different types of Index Numbers. Business applications of Index
Numbers.
Module 5 Hypothesis testing

Hypothesis testing – Confidence level & Significance level- Parametric & Non Parametric tests. Tests
involving one population mean and two population means, z – test, t – test, chi – square test, F test.
ANOVA – One way and Two way ANOVA. Basic concepts of Multivariate statistical techniques-
Multiple regressions
Recommended Books:
1. Aczel A.D. and Sounderpandian J., Complete Business Statistics, 6th edition, Tata McGraw – Hill
Publishing Company Ltd., New Delhi, 2012.
2. Donald R.Cooper and Pamela S.Schindler, Business Research Methods, Tata McGraw Hill, India
3. Gupta S.C., - Fundamentals of Statistics – Himalaya Publishing House
22
Code of Course
CC 06 BUSINESS LAW Basic S1 Core Course
Course Objective
01. To provide the participants basic framework of Laws applicable to Business
02. To provide basic insights into provisions of business laws
Module 1 Introduction to Law & Contracts

Introduction to Legal System: Sources of Law – Classification of Law – The Indian Contract Act 1872
- Nature and Classification of contracts Essential elements of a valid contract - Offer and
Acceptance Consideration - Capacity of Parties - Provisions relating to free consent, void
agreements - Provisions Relating to Performance and Discharge of Contracts - Quasi contracts –
Breach of Contract and its remedies.
Module 2 Sale of Goods Act

Sale of goods Act, 1930- Contract of sale of goods-Meaning essentials of a contract for sale -
Formalities of a Contract of sale - Provisions relating to Conditions and Warranties -Provisions
Relating to Transfer of Property or Ownership - Provisions Relating to performance of contract of
sale - Rights of unpaid Seller - Rules as to delivery of Goods.
Module 3 Negotiable Instruments

The Negotiable Instruments act, 1881, Negotiable Instruments, Meaning, characteristics, types,
parties - holder and holder in due course - Negotiation and types of endorsements, Dishonour of
negotiable instruments - noting and protest - liability of Parties on negotiable instrument, Indian
Partnership acct, 1932 - Important features - Formation of partnership firms, Kinds of partners -
Rights and duties of partners - Dissolution of partnership.
Module 4 Companies Act

The companies act, 1956 - Company definition, meaning, features and types of Companies
.Incorporation of a Company - Memorandum of Association, Articles of Association and Prospectus -
Share Capital - Management and Meetings - Winding up of companies
Module 5 Laws Related to Business

Consumer Protection Act 1986 – Foreign Exchange Management Act 1999 – GST: An overview – IT
Act 2000 – Competition Act, 2000 – Intellectual Property Rights
Recommended Books:
1. Gulshan S. S. & Kapoor G. K., Business Law Including Company Law, Twelfth Edn., New Age International
(P) Ltd.
2. Kuchchal M. C., Business Law, Fifth Edn.,Vikas Publishing House, New Delhi.
3. Moshal B. S, Modern Business Law, Second Edn.,Ane Books Pvt Ltd.
4. Bagrial A. K, Company Law, Twelfth Edn.,Vikas Publishing House, NewDelhi.
5. Pylee M V, An Introduction to the Constitution of India, Fifth Edn.,Vikas Publishing House, NewDelhi
23
Course Course Title Level of Semester & Type of
Code Knowledge Course
CC 07 ENVIRONMENT MANAGEMENT Basic S1 Core Course
Course Objective
01. To make students understand the importance of Environment and Sustainability
02. To make students familiar about the various policies and regulation
Module 1 Environment and Ecosystem

Importance and Sustainability - The Brundtland Report. Eco-system : Components – Biotic and
abiotic components . Biodiversity - Definition, Principles, Bio-diversity in India.
Module 2 Natural resources and Energy management

Depletion of natural resources - Fossil fuels. Energy sources: Conventional sources - Renewable
sources - Energy management techniques - Energy Audit, Global Warming - Ozone depletion -
Carbon credit - Climate change.
Module 3 Disaster management & resilience

Society - Its Development and Governance Environmental Degradation, Industrial Pollution –
Types and Impacts – solution, Waste Management - Developing Recycling Technologies.
Module 4 Sustainable development

Dimensions of sustainable development, The Earth Charter; Human health - Human mobility;
Population , Urban challenge - Triple Bottom line.
Module 5 Environment Politics

Policies and Legislations, Governmental Institutions for Environmental Management - United
Nations Commission for Sustainable Development, ISO 14000, Business Start-Ups and Environment
policies.
Recommended Books:
1. Bala Krishnamurthy – Environmental Management: Text and Cases, PHI.

2. ArinditaBasak – Environmental Studies, Pearson Education.
3. Kaushik and Anubha – Environmental Studies, New Age International.
4. Betz and Fredrick – Managing Technology, Prentice Hall, Englewood cliffs, New Jersey.
24
CC 08 BUSINESS ETHICS & CORPORATE Basic S1 Core Course
GOVERNANCE
Course Objectives
01. To make students understand the importance of Ethics
02. To make students aware of good Business and Corporate Governance
Module 1 Introduction to Ethics

Ethics and morality – Ethics and law – Business Ethics – Concepts – Importance and
benefits – Ethical theories – Values & Value based Management – A brief study on the
relevance of Karmic effect
Module 2 Ethical Aspects

Ethical leadership – Ethical Decision Making – Ethics and Cultural issues – Ethical Dilemma
– Ethical Displacement
Module 3 Ethics in Functional Areas

Ethical issues in Finance – Ethical issues in Marketing – Ethical issues in HR – Ethical Issues
in Operations – Ethics in Information Technology – Trans-cultural issues
Module 4 Corporate Governance

International Commission and Committees on Corporate Governance – Corporate
Governance initiatives in India –Various Committees and Commissions – Corporate
Governance Theories and Models – Corporate Disclosure
Module 5 Corporate Social Responsibility

Corporate Social Responsibility & its Significance in Business – Concept of Social Audit & its
Relevance – Whistle blowing – Privacy Trade Secrets – IP rights – Scams & Scandals in
Corporate Governance: Case Studies
Recommended Books:
1. ManishaPaliwal – Business Ethics, New Age International Press, New Delhi.
2. Patyrick J. A. & Quinn J. F. – Management Ethics, Response Publishing, New Delhi.
3. Sherlekar – Ethics in Management, Himalaya Publishing, New Delhi.
25
SEMESTER II
CORE PAPAERS
Course Code (CC 09 – CC 16)
CC09 Financial Management 40 60
CC10 Marketing Management 40 60
CC11 Human Resources Management 40 60
CC12 Operations Management 40 60
CC13 Operations Research 40 60
CC14 Management Information Systems & Cyber Security 40 60
CC15 Organisational Behaviour 40 60
CC16 Entrepreneurship and Project Management 40 60
26
Code of Course
CC 09 FINANCIAL MANAGEMENT Working S2 Core Course
Course Objective
01. To familiarize participants with fundamentals of Financial Management in an
Organization
02. To provide the participants various techniques in Financial Management
03. To give an overview of the emerging financial issues facing an Organization
Module 1 Introduction to Finance

Introduction to Financial management: Business Finance- Concept, types and scope.
Financial management: objectives, functions and scope - Interface of financial management
with other functional areas. Role of finance manager- Financial forecasting - Financial
planning. Risk and Return concept: – Relationship between risk and return – Risk
Diversification.
Module 2 Time Value of Money & Investment Decisions

Time Value of money and Investment Decisions- Process of compounding – Process of
discounting - Future value of Single cash flow and annuity - Present value of a single cash
flow and annuity. Investment Decisions: - Capital budgeting – Process of capital budgeting -
selection of projects - Estimation of cash flows - Payback and Discounted payback period -
Accounting rate of return- NPV – IRR – Capital Budgeting decisions under risk - Capital
Rationing - Project selection under rationing.
Module 3 Finance Decisions

Financing and Capital Structure Decision: Sources of Finance: External and Internal
financing. Cost of different sources of capital –Weighted average cost of capital (WACC) and
Marginal cost of capital. Capital structure decisions – meaning and pattern– Theories of
capital structure- Net income approach - Net operating income approach- Traditional
approach-MM approach - Optimum capital structure. Leverage - operating, financial and
composite leverage.
Module 4 Dividend Decisions

Dividend Decisions: Dividend policy – dividend and its forms – objectives of dividend policy
– relevance and irrelevance. Theories of dividend decisions: Walter’s Approach – Gordon’s
Approach – MM Approach
Module 5 Working Capital

Management of Working capital: Meaning and Need of Working capital - factors affecting
composition of working capital – Inter dependence among components of working capital –
Estimation of working capital – Cash management- Cash flow statement and fund flow
statement- Receivables management.
27
Recommended Books:
1. Brealey, Richard A and Stewart CMyers. Principles of Corporate Finance. McGraw Hill
India, 2012.
2. Chandra Prasanna, Financial Management- Theory & Practice, Tata McGraw Hill, 2014..
3. James C Vanhorne, John M WachowiczJr, Fundamentals of Financial Management,
Pearson Education Limited, New Delhi.
4. Lawerence J Gitman, Principles of Managerial Finance, Pearson Education limited. New
Delhi.
5. Pandey IM, Financial Management. Vikas Publishing House, 2009.
6. Reddy, G Sudarsana, Financial Management, Himalaya Publishing House, 2011.
7. Van Horne James, Financial Management Policy, Prentice Hall India
28
Code of Course
CC 10 MARKETING MANAGEMENT Working S2 Core Course
Course Objective
01. To introduce the core functional Area of Marketing to participants
02. To provide the modern conceptual framework of Marketing
03. To impart key insights into the practical aspects of Marketing to participants
Module 1 Introduction to Marketing

Marketing: Meaning, Nature & Scope as the key business function in Organizations – Marketing for
New Realities – Holistic Marketing Concept – Extended Marketing Mix – Key Customer Markets:
Consumer, Business, Global, Non-profit & Government – Market Space – Meta Markets. Concept of
Value chain – Marketing Environment – Internal and External environment – Introduction to
Marketing Research & Modern Marketing Information System – Concept of Big Data – Marketing
Intelligence Market Strategic Planning – Elements of Marketing Plan
Module 2 Buyer Behaviour

Customer Relationship Management – Loyalty Programmes. Types of Consumer Buying Behaviour
– Factors affecting Buyer Behaviour - Buyer Roles – Consumer Buying Decision Process: The 5
Stage Model. Organizational Buying Decisions – Buying Center – Tapping Global Markets.
Segmentation, Targeting & Positioning – Strategies. Competitor Analysis – Competitive Market
Strategies – Leaders, Challengers, Followers & Nichers
Module 3 Product & Pricing Decisions

Creating Value: The Product – Goods & Services Continuum – Classification & Levels of Product –
Product Decisions: Product Mix and Product Lines – Concepts. Product Life Cycle Strategies – Brand
Concepts – Marketing of Services – Extended Marketing Mix for services – Packaging & Labeling
Decisions – Warranties & Guarantees – New Market Offering – Types of new Product – New Product
Development: Stages – New Product Success & Failure – Diffusion of Innovation – Pricing Policies &
Strategies – Factors affecting Price Determination – Steps in Setting the Price
Module 4 Distribution & Promotion Decisions

Distribution as a part of Value Delivery – Multi-channel marketing – Role of Marketing Channels –
Channel Functions & Flows – Channel Levels – Channel Design Decisions – Channel Management
Introduction to Retailing & Wholesaling – Franchising –Teleshopping – Shopping through Internet.
Communicating Value – Marketing Communication Mix – An overview of Advertising, Sales
Promotion, Personal Selling, Direct Marketing, Public Relations – Managing Integrated Marketing
Communications – Managing Holistic Organization – Internal Marketing
Module 5 Marketing Control & Modern Trends in Marketing

Concept, Process & Types of Marketing Control – Marketing Audit –Marketing Challenges in
Globalized Era – Marketing through Social Network & Digital platforms – Social Marketing –
Elements of Social Marketing Plan – Green Marketing – Consumerism – Introduction to Marketing
Analytics
29
Recommended Books:
5. Kotler Philip, Keller Kevin, Koshy Abraham & Jha Mithileshwar, MARKETING
MANAGEMENT – A South Asian Perspective – Pearson Education 15th edition
6. Ramaswamy V.S. & Namakumari S, MARKETING MANAGEMENT – Global Perspective,

Indian context – MacMillan 4th edition
7. Rajan Saxena - MARKETING MANAGEMENT – Tata McGraw Hill – 4th edition
8. Kotler Philip & Armstrong Gary, Principles of Marketing (15th Edition) – Pearson Prentice
Hall
9. Etzel, MJ, BJ Walkerand William J Stanton., Marketing (Fourteenth Edition).McGraw Hill,

2007.
10. Neelamegham, S., Marketing in India: Text and Cases (4/e). Vikas Publishing House, 2012.
11. Panda, Tapan K., Marketing Management: Text and Cases Indian Context. Excel Books India,
2009.
30
Code of Course
CC 11 HUMAN RESOURCES MANAGEMENT Working S2 Core Course
Course Objective
01. To provide participants a synthesized framework of Human Resources theory &
practice
02. To impart fundamentals of HR Practices in Organizations
03. Learn to align HR systems with the strategic business objectives of a firm.
Module 1 Introduction to Human Resources Management

Introduction to Human Resource Management-Importance-Scope and Objectives. Evolution. Line
and Staff aspects of HRM, Line managers; Duties of Human Resources Managers-Human capital
management.
Module 2 Job Analysis

Job analysis: Methods for collecting Job Analysis Information,. Human Resource Planning and
Recruiting: The Recruitment and Selection process- Planning and Forecasting, Internal and External
sources of candidates, Writing Job Description& Job Specification, Managing HR in challenging
times- Testing and Selection: Basic testing concepts, Types of Tests. Interview: Process and Types,
Guidelines for Interviews.
Module 3 Training & Performance Management

Orientation, Training Process, Training Needs Analysis, Training Techniques- On -the-Job & Off-the
-Job Training Methods, OJT Process, Training Evaluation. Management Development Programs:
Case Study and other Modern Training Methods. Performance Management & Appraisal: Process
and Techniques. Career Planning and Management Concepts.
Module 4 Compensation
Establishing Pay Rates: Steps, Job Evaluation –Wage and Salary administration- Steps and factors
affecting, Incentives Benefits and services: Statutory Benefits - Non-statutory Benefits - Insurance
Benefits -Retirement Benefits, Flexible Benefits Programs. ESOPs, QWL.
Module 5 Industrial Relations & Trends in HR

Industrial relations: Significance, Objectives, Approaches. Industrial Disputes- Causes, Forms,
Preventive Machinery. Collective Bargaining: Basic Concepts. Long term settlements: Cases in India.
Trade unions: Definition, Objectives, Functions Social Security in India, Employee welfare,
Grievance Handling and Discipline-Sources and forms of Grievances -Grievance Procedure,
Disciplinary Procedure. Participative Decision making process – Role of quality circle in TQM.
Strategic Human Resources Management, Strategic HRM tools. An over view of HR Analytics
31
Recommended Books:
1. Gary Dessler & BijuVarkkey, Human Resource Management, Pearson.
2. VSP Rao, Human Resource Management: Text and cases, Excel Books, New Delhi.
3. Mizra S. Saiyadain, Human Resources Management, 4th Ed, Tata McGraw Hill.
4. K. Aswathappa, Human Resource & Personnel Management – Tata McGraw Hill
5. Raymond Noe, Employee Training and Development, Tata McGraw Hill.
32
Code of Course
CC 12 OPERATIONS MANAGEMENT Working S2 Core Course
Course Objective
01. To provide basic understanding of the Production / Operations Management function in
Organizations.
02. To sensitize the participants about efficiency & effectiveness in Operations function
Module 1 Introduction to Production &Operations Function

Introduction to Production and Operations Functions – Scope of Production and Operations
Management – Interaction of Operations Management with other functional areas of Management –
Manufacturing and Non Manufacturing operations and their Classifications – Operations Strategy:
Elements of Operations Strategy – 5Ps of Operations.
Module 2 Production & Operations Planning, Manufacturing System, Layout

Production & Operations Planning and Control, Role of Production Planning & Control in Operations
Management – Plant Location & Layout: Steps in location selection – Factors influencing Layout –
Principles of Layout - Layouts by Products and Process – Hybrid Layout –Design of Operations
Systems: Aggregate planning and Master Scheduling, MRP, CRP. Line Balancing & Sequencing –
Capacity Planning
Module 3 Materials Management & Vendor Management

Material Handling: Material Handling Principles – Types – Selection & Design of Material Handling
System. Materials Management – Functions – Material planning and Budgeting – Value Analysis –
Purchase functions and Procedure - Inventory control – Types of Inventory – Safety stock –
Inventory Control Systems – Economic Order Quantity (EOQ) – Perpetual – Periodic – Just In Time
(JIT) – Managing Vendors; Vendor Analysis, Rating and Selection – Procedure and Criterions.
Module 4 Work Study & Maintenance

Work study, Time and Method study: Definition – Importance – Aims and Procedures – Implications
on Productivity – Work measurement – Work sampling – Work environment – Industrial safety –
Value analysis. Basics of Maintenance Management – Maintenance Decisions
Module 5 Supply Chain Management & Lean Systems

Supply Chain Management –Concept of Supply chain, Stages and flows in Supply chain,
Terminology in Supply chain management –Supply chain disruption- Bull Whip effect. Lean
Systems – Basic understanding about Lean concepts- Pull and Push systems, Jidoka, Poke-Yoke, 5S,
Total Preventive Maintenance (TPM), Toyota Production System, Kanban System.
Recommended Books:
1. Lee J. Krajewski et al, Operations Management, Process and Supply chains. 11th Edition Pearson
India Education Services Ltd. India
2. Russel& Taylor, Wiley, Management, Quality and Competitiveness in a Global Environment,

Fifth Edition, India Edition
3. BuffaSarin, Wiley, Modern Production and Operations Management, India Edition
33
4. KanishkaBedi, Production and Operations Management, Oxford University Press.
5. Aswathappa K and ShridharaBhat K, Production and Operations Management, Himalaya

Publishing House, Revised Second Edition, 2008.
6. Pannerselvam R, Production and Operations Management, Prentice Hall India, Second

Edition, 2008.
7. Mahadevan B, Operations Management Theory and Practice, Pearson Education, 2007.
34
Code of Course
CC 13 OPERATIONS RESEARCH Basic S2 Core Course
Course Objective
01. To familiarize the participants with the scope and applications of Operations Research
in Managerial decision making
02. To expose the students use of various Scientific tools and Models in OR for Business
analysis
Module 1
Introduction to Operations Research, Concept of Optimization, Decision making through Operations
Research, Models and Modeling in OR, General methods for solving OR models, Application and
Scope of OR – Basic OR models.
Module 2
Linear programming- Formulation of LPP, Graphical method, Simplex method, Maximization
problems – Minimization problems, Problems involving artificial variables. Concepts of- Duality,
Sensitivity analysis, Degeneracy in LPP.
Integer Programming Problems, Gomory’s cutting plane algorithm, Introduction to Branch and
Bound Techniques (Theoretical aspects only)
Module 3
Transportation problems: Formulation, Methods of finding initial solution (North West Corner
Rule, Least Cost Method and Vogel’s Approximation Method), Test for optimality (MODI Method),
Unbalanced Transportation Problems, Maximization Transportation Problems. Assignment
Problems: Formulation, Methods of solution, Hungarian method, Unbalanced problems,
Maximization problems.
Module 4
Network Analysis: CPM and PERT-Time estimation-Critical Path, Basic Concepts of Crashing.
Replacement Problems: Replacement of assets that deteriorate with time, Replacement of assets
that fail completely.
Module 5
Decision theory: Concepts of decision making, Decision making environments, Decision
making under uncertainty, Decision making under risk, Decision tree analysis – Game
Theory: Concept of game, Two-person zero-sum game; Pure and Mixed Strategy Games,
Saddle Point, Probability Method-Dominance Method and Linear Programming Method for
solving Mixed Strategy Game.
35
Recommended Books:
1. Sharma, J K. Operations Research: Theory and Applications (5/e). New Delhi: Laxmi
Publications, 2013.
2. Taha, Hamdy A. Operations Research: An Introduction (9/e). Prentice Hall, 2010.
3. Ravindran, A and Don T Phillips. Operations Research: Principles and Practice. John Wiley &
Sons, 1987.
4. Vohra, N D. Quantitative Techniques for Management. Tata McGraw Hill Education, 2015
36
Code of Course
CC 14 MANAGEMENT INFORMATION Basic S2 Core Course
SYSTEM & CYBER SECURITY
Course Objective
01. To understand the importance of Information System in business
02. To make the participants familiarize with the technologies and methods used for
effective decision making in an organization.
03. To learn to use Information Technology to gain competitive advantage in business.
Module 1 Foundation to Information System

Basics - Data, Information, Information Technology- basic functions, Information System
Roles of information systems, System concept and Organization as a system – Components
of Information Systems and IS activities, Emergence of Digital Firm, Types of IS
Module 2 Information System in Business

Business Information systems – Marketing Information System, Financial Information System,
Manufacturing Information System, Human resource Information System, Transaction Processing
System, Office automation system, KWS and GIS, ERP
Module 3 Management & Decision Support System

Decision Support Systems – Types – Web based DSS – GDSS, Management Information Systems –
MIS Implementation. Expert systems – Knowledge based expert systems and Executive Information
Systems –
Artificial Intelligence Technologies –Data Mining and Data Warehousing
Module 4 Strategic Role of Information System

Strategic Uses of Information Technology –IT in the value chain –Business change models-
Business Process Re-engineering (BPR) – BPR versus continuous improvement – Seeking
and gaining competitive advantage –Drivers of IT investments-Measuring the value of IT
investments-Justifying IT investments – Challenges of Strategic Information System –
Enterprise wide systems E- Business Applications and E-governance
Module 5 Cyber Security

Securing Information Systems – System vulnerability and abuse – Wireless security challenges –
malicious software –hackers and cyber vandalism – computer crime and cyber terrorism. Business
values and ethics of security and control – Firewalls – Intrusion – Detection systems – Anti-virus
software. Securing wireless networks – Encryption and public key infrastructure – ensuring system
availability. Security issues for cloud computing and the mobile digital platform.
37
Recommended Books:
1. James A O’Brien, George M Marakas and Ramesh Behl,Management Information Systems,

Ninth edition, Tata McGraw Hill Education Private Ltd, 2012
2. Kenneth C. Laudon and Jane Price Laudon, Management Information Systems – Managing the
digital firm, PHI Learning / Pearson Education, PHI, Asia, 2012.
3. Robert Schultheis and Mary Summer, Management Information Systems – The Managers View,
Tata McGraw Hill, 2008.
4. Rahul de, MIS in Business, Government and Society, Wiley India Pvt Ltd, 2012
5. Gordon Davis, Management Information System : Conceptual Foundations, Structure and

Development, Tata McGraw Hill, 21st Reprint 2008.
6. Haag, Cummings and McCubbrey, Management Information Systems for the Information Age,
McGraw Hill, 2005. 9th edition, 2013
38
Code of Course
CC 15 ORGANISATIONAL BEHAVIOUR Basic S2 Core Course
Course Objective
01. To impart basic knowledge into Organisation Structure & Dynamics
02. To provide insights into Individual & Group Behaviour and its implications in modern
Organizations
03. To provide basic knowledge of Organisation Culture and its role in Management
Module 1 Introduction – Individual Behaviour

Definition of Organisation Behaviour – Nature & Scope – Challenges & Opportunities for
Organisation Behaviour – Individual behavior: Personality – Myers Briggs Type Indicator, Big Five
Model. Sixteen Personality Factor – Values, Attitudes & its components, Perception – Factors
influencing perception – Perception & Individual Decision making; Learning – Theoretical overview
Module 2 Motivation
Motivation – Meaning, Definitions – Early Theories of motivation – Needs Hierarchy theory, Theory
X & Y, Two-Factor theory; Contemporary Theories of motivation – Goal Setting Theory –
Reinforcement Theory – Expectancy Theory – Applications of Motivation – An overview of
Employee Involvement and Employee Participation.
Module 3 Leadership & Power

Leadership: – Leadership Theories: Trait Theories – Behavioural Theories – Contingency Theories:
Fiedler Model – Path Goal Theory – Contemporary Leadership: Charismatic Leadership &
Transformational Leadership – Power: Bases of Power – Power Tactics
Module 4 Group Behaviour & Teams

Group Formation and Development; Group Dynamics; Team Building, Structure of Groups; Group
Efficiency; Group Norms; Cohensiveness; Group Effectiveness; Group Decision Techniques;
Application of Fundamental Interpersonal Relations Orientation – (FIRO-B); Kinesics-Body
Language.
Module 5 Organization System & Dynamics

Organization Structure: Span of Management – Centralization & Decentralization – Organizational
Culture – Organizational Change – Resistance to Change – Managing Change - Stress: Sources and
Consequences, Stress Management Emotional Intelligence, Emotional Labor, Conflict,
Transactional Analysis &Johari Window
Recommended Books:
1.Stephen P. Robbins, Timothy A. Judge, Neharika Vohra, Organisational Behaviour – Pearson

Education 15th edition,
2. Fred Luthans - Organisational Behavior - McGraw Hill
3. Kavitha Singh, Organisational Behaviour: Text & Cases – Vikas Publishing
4. Aswathappa K., Organisational Behaviour – Himalaya Publishing House
39
Code of Course
CC 16 ENTREPRENEURSHIP & PROJECT Basic S2 Core Course
MANAGEMENT
Course Objective
01. To provide the participants a basic understanding about the role of small business in
an economy
02. To impart necessary knowledge and skills for project formulation and project
management relevant for business.
Module 1
Entrepreneur: Definition and Functions; Characteristics of Entrepreneur; Innovation and
entrepreneur; Role of entrepreneur in economic development; Floating of small business: Features
of small business; Advantages of small business; Setting up small scale industrial unit; Government
regulatory framework for small business.
Module 2
Identification of business opportunities for small business: project ideas, screening of project ideas;
Environment scanning and opportunity analysis; Market demand analysis; Demand Forecasting;
technical analysis: materials and inputs; production technology; product mix; Plant location and
layout; selection of plant and equipment.
Module 3
Concept of Project : Generation and screening of project idea-- Project formulation- market demand
and situation analysis-- technical analysis; financial analysis, analysis of project risk, firm risk and
market risk, cost benefit analysis, social cost benefit analysis—Environmental appraisal of projects
– stress on environment--a project report preparation.
Module 4
Project planning-- Developing project teams – Setting goals and getting commitment—Project
Scheduling – Resource Management – Project Implementation-- Using micro soft project for project
management: Major features of MS project and their application in project management.
Module 5
Project Implementation---Project Management Organization--Importance of Project Management in
organisation---monitoring and control of projects--parameters for monitoring and control--process
of monitoring- Computer based Project Management.
Recommended Books:
1. Prasanna Chandra: Projects – Planning, Analysis, Selection, Financing, Implementation

and Review – CFM-MHE Professional Series in Finance, 8th Edition
2. Bhavesh M Patel : Project Management, Vikas Publications
3. R. Gopal, PradipManjrekar -Entrepreneurship & Innovation Management – Abe Books
4. Desai, Vasant – Entrepreneurship Management: Passion, Works, Wonders, Himalaya
Publishing House
40
SEMESTER III
CORE PAPERS
(Code: CC 18 – CC 19)
CC18 Business Analytics 40 60
CC19 Research Methodology 40 60
41
Code of Course
CC 18 BUSINESS ANALYTICS Basic S3 Core Course
Course Objective
01. To introduce Analytics as a tool for Business Decision Making
02. To provide basic insights into application of Analytics to Management Functional areas
Module 1 Introduction to Business Analytics

Business Analytics – Meaning & Evolution – Definitions – Characteristics – Types of Analytics –
Emergence of Business Analytics as a Competitive Strategy – Concept of Big Data – Characteristics
of Big data – Applications of Big data in management – Data Visualisation – Concept of Big Coin
Module 2 Analytics Domains & Cloud Computing

Applications of Business Analytics: Financial Services Analytics – Marketing Analytics – Pricing
Analytics – Retail Sales Analytics – Supply Chain Analytics – HR Analytics – Talent Analytics
(Theoretical overview only). Cloud Computing – Meaning and Basic Concepts
Module 3 Descriptive Statistics & Artificial Intelligence

Measures of Central Tendency – Measures of Dispersion – Karl Pearson & Spearman’s Correlation –
Simple & Multiple Regression Analysis. Artificial Intelligence (AI) – Concept – Basic Applications –
Limitations of Artificial Intelligence – Potential Risk of AI
Module 4 Decision Theory

Introduction – Steps of decision making process – types of decision-making environments –
Decision-making under uncertainty – Decision-making under Risk – Decision tree analysis (only
theory).
Design of Experiments: Introduction – Simple comparative experiments – Single factor
Experiments – Introduction to factorial designs
Module 5 Analytical Techniques

Cluster Analysis: Introduction – Visualization techniques – Principal components –
Multidimensional scaling – Hierarchical clustering – Optimization technique – Factor Analysis:
Introduction – Exploratory factor analysis – Confirmatory factor analysis Discriminant Analysis:
Introduction – Linear Discriminant analysis (Basic concepts only)
Recommended Books:
1. James R. Evans, Business Analytics: Methods, Models & Decisions, first edition,
Prentice Hall
2. PurbaHaladyRao, Business Analytics: An Application Focus, PHI Learning
3. Gupta, S.C., Fundamentals of Statistics, Himalaya Publishing House
42
Code of Course
CC 19 RESEARCH METHODOLOGY Basic S3 Core Course
Course Objective
01. To familiarize the participants with concepts and process of research
02. To make the participants understand the application of research in business decision
making
03. To expose the participants to the tools and techniques in business research
Module 1 Introduction to Research

Research – Meaning - Definitions – Characteristics – Nature & Scope of Research – Types of
research – Research Approaches: Quantitative Vs Qualitative – Research Process – Problem
Formulation: Steps – Value & Cost of Information – Preparation and Contents of Business Research
Proposal – Application of Research in Business: An overview – Ethics in Business Research
Module 2 Research Design

Definition – Features of a good Research design – Contents of Research Design –Types of Research
Designs: Exploratory Research – Features – Methods of Exploratory Research: Literature Search –
Focus Group Discussion & Expert Opinion Method – Comprehensive Case Method. Descriptive
Research: Types of descriptive research – Cross sectional studies and longitudinal studies
Module 3 Sampling & Data Collection

Statistical Population – Sample – Sampling Frame – Characteristics of good sample design –
Determination of Sample Size – Probability Vs Non-Probability Sampling Techniques – Sampling
Error. Data Collection: Primary & Secondary Sources – Primary data collection methods:
Observation Method – Types of Observation. Interview Method – Types of Interview. Qualitative
Data Collection Methods: Case Study Method & Content Analysis – Reliability and Content Validity
of Research instruments
Module 4 Measurement Scales & Data Analysis

Measurement Scales: Basic measurement scales – Nominal, Ordinal, Interval, & Ratio Scales –
Attitude measurement. Preparation of data – Editing, coding, classification, tabulation, validation of
data. Formulation of Hypotheses – Parametric & Non-Parametric Tests – Basics of Multivariate
Analysis – Factor Analysis & Discriminant Analysis (Theory) – Use of Statistical Software in
Business Research
Module 5 Research Report Writing

Research reports - Different types of reports – Different formats of research reports – Use of
information technology in research – Research Citation – Citation styles –Oral presentations of
reports. Research applications in functional areas of management
43
Recommended Books:
1. Kothari C.R, Research Methodology: Methods and Techniques, New Age

International Publishers
2. Cooper and Schindler, Business Research Methods, 12th Ed. Tata McGraw Hill
3. Krishnakumar K.N., SivakumarAppaIyer, Mathirajan M., Management Research

Methodology, – Pearson Education
4. PaneerSelvam, Research Methodology, Prentice Hall India
5. Naresh K Malhotra – Marketing Research: An Applied Orientation, PearsonEducation, New

Delhi.
44
SEMESTER IV
CORE PAPER
(Code: CC 21)
CC 21 Strategic Management 40 60
45
Code of Course
CC 21 STRATEGIC MANAGEMENT Working S4 Core Course
Course Objective
01. To expose students to various perspectives and concepts in the field of Strategic
Management
02. To help participants develop skills for applying Strategic Management concepts to the
solution of business problems
03. To enable to students to use traditional and contemporary analytical tools of Strategic
Management
Module 1 Introduction to Strategic Management

Introduction to Strategy – Concept of Strategy -Strategic Management Process –Vision & Mission –
Characteristics of good mission statements - Objectives and Goals – 7S Framework – External
Environmental Analysis –Macro Environment and Industry Analysis – Porter’s Five Forces
Analysis –Internal Analysis - SWOT Analysis –Resource Based View – Value Chain Analysis -
Strategic Analysis
Module 2 Types of Strategies

Levels of Strategy – Business level strategies – Generic Strategies - Cost leadership – Differentiation
– Focus – Corporate level strategies- Stability strategies, Expansion strategies – Intensification,
Integration, Diversification strategies – Mergers, Acquisitions, Strategic Alliances, Turnaround,
Divestment and Liquidation Strategies – Strategies for Stable and Dynamic markets – Global
strategies – Functional Strategies
Module 3 Strategy Implementation and Control

Strategy Implementation – Resource Allocation – Leadership in Strategic Management – Strategy,
Structure and Organisation Culture – Strategies for Managing Change – Portfolio Analysis – BCG
Matrix, GEC Model, Product-Market Evolution Matrix, TOWS Matrix, etc, Review &Strategic Control
- Evaluation Strategy – Use of Balanced Score Card - Controls – Premise, Surveillance,
Implementation and Strategic Alert Control
Module 4Corporate Management and Governance

Corporate Management and Corporate Governance – Role and Functions of Board of Directors -
Role and Skills of Top Management – Innovation and Creativity – Innovation Culture – Learning
Organization – Corporate Social Responsibility – Sustainability and Strategic Management –
Integrating Social & Environmental Sustainability issues in Strategic Management – Triple Bottom
Line
Module 5 Recent Developments in Strategic Management

Core Competence as the Root of Competitive Advantage – Blue Ocean Strategy – Difference between
Blue Ocean & Red Ocean – Strategy Canvas, Value Curve & Four Actions Framework – New Business
Models for Digital Economy – Ecommerce Business Models – Strategies for Small and Medium
Enterprises – Strategies for Non Profit Organisations
46
Recommended Books:
1. Hill, Charles W.L. and R. Jones, Gareth – Strategic management: An integrated Approach,Cengage
2. Azhar Kazmi, Strategic Management – Tata McGraw Hill
3. Srinivasan R – Strategic Management: The Indian Context, Prentice Hall of India
4.Srivastava RM – Strategic Management: Concepts, Skills and Practices, Prentice Hall of India.
5. Mason Carpenter, Gerard Sanders, Prashant Salwan – Concepts and Cases Strategic Management:
A Dynamic Perspective, Pearson Education, India
47
FINANCE ELECTIVES
Code: EC F01 – EC F10

01. Cost & Management Accounting S3
02. Security Analysis & Portfolio Management S3
03. Corporate Restructuring S3
04. Bank Management S3
05. Financial Derivatives S3
06. International Finance & Forex Management S3
07. Corporate Taxation S4
08. Management of Financial Services S4
09. Rural Economy & Micro Finance S4
10. Risk Management & Insurance Services S4
48
EC F01 COST AND MANAGEMENT ACCOUNTING Working S3 Elective
Course Objectives
01. To familiarize the students with cost records/ statements and principles underlying
them to develop their skills in understanding and appreciating cost information.
02. To sensitize them in brief with Cost and Management Accounting Mechanism, process
and systems but emphasis is laid on sound concepts and their managerial implications
03. To develop an appreciation about the utility of cost information as a vital input for
management information and decision making process.
Module 1
Introduction to Cost Accounting: Nature and Scope of Cost Accounting - Meaning of Cost Accounting
and Cost Accountancy - Objectives of Cost Accounting - Advantages and Limitations of Cost
Accounting - Distinction between Financial Accounting, Cost Accounting and Management
Accounting.
Module 2
Costing for Management: Costing as an aid to Management – Principles of Cost Accounting -
Characteristics of an Ideal Costing System - Methods of Costing – Types of Costing - Elements of
Cost – Cost Sheet or Statement of Cost.
Module 3
Marginal costing and Absorption costing: Meaning, Advantages and Limitations of Absorption
Costing - Meaning and Features of Marginal Costing – Cost Volume Profit Analysis – Management
uses of Break Even Analysis.
Module 4
Standard Costing: Meaning and uses of Standard Cost - Procedures of setting Standards - Variance
Analysis - One way and Two way Analysis of Variance - Overall Cost Variance - Material Variance,
Labour Variance, Overhead Variance, Material Price Variance, Material Usage Variance, Material
Yield Variance, Material Mix Variance, Labour Cost and Time Variance, Labour Mix and Yield
Variance, Overhead Volume and Expenditure Variance.
Module 5
Budgetary Control: Meaning and Need for Budgets - Budget, Budgeting and Budgetary Control -
Objectives of Budgetary Control - Budgetary Control and Accounting - Preliminaries of Budgetary
Control - Budget Manual - Different types of Budgets: Fixed Budget, Flexible Budget , Cash Budget,
Sales Budget - Advantages and Limitations of Budgetary Control.
Recommended Books:
1. Maheswari S N & Mittal, Advanced cost accounting

2. Arora M N, Cost and management accounting, Himalayan publications
3. Prasad N K, Advanced cost accounting.
4. Maheswari S N, Cost and management accounting,
49
Course Course Title Level of Semester & Type of Course
Code Knowledge
EC F02 SECURITY ANALYSIS AND Working S3 Elective
PORTFOLIO MANAGEMENT
Course Objectives
01. To have an in depth knowledge of the theory as well as practice of investment decision
making
02. To Know the theory and practice of portfolio management
Module 1
Investments. Concepts, types of investments, Objectives of investments, types of investors. Types of
investors – Speculation, gambling – security and non security form of investments – source of
information for investments- Investment instruments.
Module 2
Stock markets – Financial markets – Primary and Secondary Markets – Trading and settlement
process in stock markets- BSE and NSE – On line trading – Dematerialization – Depository services
Module 3
Risk and return Risks - factors contributing to risks – types of risks- risk and risk aversion –
Behaviour of risks market prices – Measurement of risks – Capital Asset Pricing Model (CAPM)
Module 4
Security Analysis - Fundamental, technical, Industry , Company, analysis – Theories – Dow theory,
Elliot wave theory , Random walk theory
Module 5
Portfolio Analysis –Theories , Markowitz theory – Efficient frontier, Sharpe single index, Multi index
models – Portfolio performance evaluation – Sharp and Treynor and Jensen’s measure – Portfolio
strategy
Recommended Books:
1. Francis J.C. – Investment Analysis and Management, McGraw-Hill, New York.

2. Prasanna Chaandra – Investment Analysis and Portfolio Management, Tata McGraw Hill,
3. Avadhani, V.A. – Securities Analysis and Portfolio Management, Himalaya Publishing House,
Mumbai
4. Kevin S. – Portfolio Management, Prentice Hall India Publishing, New Delhi
5. Bhalla V.K. – Investment Management, S.Chand & Co., New Delhi
6. Markowitz, Harry – Portfolio Selection, Journal of Finance
50
Course Course Title Level of Knowledge Semester & Type of
Code Course
EC F03 CORPORATE RESTRUCTURING Working S3 Elective
Course Objectives
01. To know the regulatory framework of mergers and acquisitions
02. To know the procedural and practical aspects of Restructuring
Module 1
Corporate Restructuring – Meaning, Need, Objective, Types of Restructuring – Mergers, Acquisitions
and Takeovers – Causes – Theories of Merger.
Module 2
Mergers and Acquisitions – Legal, Procedural, Economic, Accounting, Taxation and Financial
aspects of Mergers and Acquisitions – Interests of small investors. Amalgamation of Banking
companies and Government Companies – Concept of Corporate demerger and Reverse Merger –
Modes of Demerger.
Module 3
Takeovers: Meaning and Concept, Types, Legal aspects – Bail out Takeovers, Takeover of Sick Units
– Takeover Defences – Cross border Takeovers - Funding of Merger and Takeover.
Module 4
Regulatory frame work for Mergers and Acquisitions: Indian Companies Act 1956, Competition Act
2002, Income tax Act 1961, SEBI (substantial Acquisition of shares and Takeovers) Regulations
2011.
Module 5
Post Merger Integration – Success factors for Post Merger Integration, Ingredients of Integration,
Timing and speed of Integration, Challenges in Integration – Steps for Successful Integration.
Recommended Books:
1. Rajesh Kumar B, Mergers and Acquisitions, Tata McGraw Hill Education Pvt. Ltd, New
Delhi, 2002
2. Jay M. Desai and Nisarg A. Joshi, Mergers and Acquisitions, Bizantra, New Delhi 2012
3. Sharma L.M., Amalgamaion, Mergers,Takeovers, Acquisitions – Principles & Practices &
Regulatory Frame work: Company Law Journal, New Delhi
4. Verma J.C., Corporaste Mergers, Amalgamations & Takeovers, Bharat Publishing House,
New Delhi
5. Patrick A. Gaughan, Mergers, Acquisitions and Corporate Restructurings, Fifth Edition,
Wiley India 2011
6. Sridharan & Pandian, Guide to takeovers & Mergers, Wadhwa and Company Law
Publisher, Nagpur
51
Code Course
EC F04 BANK MAANGEMENT Working S3 Elective
Course Objective
01. The objective of this course is to equip the students with working knowledge of the
theoretical and practical aspects of Banking in the context of new economic scenario.
02. To provide insights into the impact of digitization in Banking Services
Module 1
Overview of Banking System in India: Evolution of banks – Structure of Banking in India – Whole
sale banking – Retail banking – Fund based and Non Fund Based Income – Ancillary Services –
Agency Services – Credit Creation – Priority Sector Lending – Regulatory Provisions governing
Banks, Important Provisions of Banking Regulation Act and RBI Act.
Module II
Functions of Commercial Banks- Agency Services – General utility services-Credit Creation- Banker
– Customer Relationship-Bankers as a Trustee & an Agent-Appropriation of Payment- Right of Lien
&Set off–Garnishee Order-Law of Limitation.
Module III
Technology in bank operation: Bank computerization, Banking Software, Core Banking –
Opportunities and Challenges, Any Where Banking, ATM, Cashless Banking – Tele Banking, SMS
Banking, Internet Banking and Mobile Banking, ECS, CTS Cheque , Plastic Money, Remittance
Facilities & Clearing System, Fund Transfer – NEFT/RTGS/SWIFT.
Module IV
Evaluating Banking Performance – ROE Model – CAMEL Rating-GAAP Probability Analysis- Balance
Score Card-Asset Liability Management- Non Performing Assests (NPA) – BASEL Norms. CIBIL
Rating, Know Your Customer (KYC) Norms and Anti Money Laundering Act.
Module V
Recent trends in Indian Banking Sector: Financial inclusion- Branchless banking, Universal Banking,
Small Finance Banks and Payment Banks, White Label ATM, Fee Based Income - Banking: changing
dynamics in banking industry - E wallet
Recommended Books:
1. Gorden E and Natarajan K – Banking Theory, Law and Practice, Himalaya Publishing House.
2. IIBF, Central Banking, McMillan Publishers.
3. Indian Institute of Banking & Finance – Principles and Practice of Banking, McMillan Publishers,
New Delhi.
4. Kaptan S. S & Choubey N.S. – Indian Banking in Electronic Era, Sarup & Sons Publishers (2003).
5. Muraleedharan D. – Modern Banking: Theory and Practice, PHI Learning Pvt. Ltd.
6. Shekhar K C & LekshmyShekar –Banking Theory and Practice, Vikas Publication House, New
Delhi.
52
Code
EC F05 FINANCIAL DERIVATIVES Working S3 Elective
Course Objectives
01. Derivatives are important class of Financial Instruments which have a dramatic growth
in recent years. To make the students understand about Financial Derivatives such as
Forwards, Futures, Options & Swaps and providing the skills for valuing these financial
instruments.
02. To Provide guidelines for useful treatment of these financial instruments.
Module 1 –Introduction to Derivatives

Introduction – Meaning of Derivatives evolution of Derivatives – Origin of Derivatives Trading –
Significance and limitations of Derivatives – Derivatives trading in India – Derivatives in Indian
context – Trading Infrastructure.
Module 2Basics of Forwards

Introduction –Advantages and limitations of forward contracts – Determination of Forward Prices –
Simple Interest Method – Continuous Compounding – Currency Forwards.
Module 3–Fundamentals of Financial Futures

Future contracts – Features – Uses of futures – Long and short position – Stock Futures and Index
Futures – Interest Rate Futures - Currency futures – Designing future contracts – Hedging
positions in futures.
Module 4 – Basics of Options

Option terminology- Basic properties of Options – Stock Index and Currency Options – Exotic
Options – Binomial option pricing – Black – Scholes Model of pricing.
Module 5 - Swaps
Fundamentals for Swaps – Financial Swaps – Meaning – Importance – Types of Financial Swaps –
Accounting and administration of Derivatives – Regulation of Derivatives.
References
1. Kevin S – “Commodity and Financial Derivatives “- PHI Learning (P)Ltd.
2. Kumar SSS – Financial derivatives, PHI Learning (P) Ltd. – New Delhi
3. John C Hull – Fundamentals of Futures and Options Market, Pearson Education
53
Code Course
EC F06 INTERNATIONAL FINANCE & FOREX Working S3Elective
MANAGEMENT
Course Objective
01. To understand the significance International Financial Management and its importance
in Business
02. To gain knowledge on Forex markets, Determination of Exchange Rate and Interest
Rate and their Forecasting
03. To define and measure Forex Risks and to manage Forex Risk
Module1International Financial Environment & International Sources of Finance

International financial environment – Framework overview of international economic institutions –
Regional economic integrations, Bond financing – Loan financing – Securitized financing – Equity
financing
Module 2 International Financial Market

Creation of Euro – Euro Currency Market – European Monetary System – Basic concept of
International Monetary market – International money market instruments – Forex Market – Spot
Market - Future & Option market – International Stock Markets and Bond Markets
Module 3 International Investment Decisions

International Investment Decisions - Foreign Direct Investment, International Portfolio Investment,
International Capital Budgeting, Evaluation and Management of Political Risk. International
Financing Decisions: Financial Choices for an MNC, Capital and Money Market Instruments.
Module 4 Forex Management

Origin and concept of Foreign Exchange – Difference between fixed and floating rate – Exchange
rate movements – Factors influence exchange rate – Purchasing power parity – Real interest parity
– parities conditions and managerial implication – Time sources forecasting model – International
Fisher’s effect
Module 5 Currency Derivatives

Forex transactions and derivatives instruments traded in Forex market such as Forward, Future,
Swaps and Option (Currency Future market and Currency Options market)
Recommended Books:
1. Buckley Adrian Multinational finance – PHI, New Delhi
2. Shapiro A C, Multinational financial management – PHI, New Delhi
3. Levi D, Maurice, International finance – Routledge
4. Krugman Paul R, Obstfeld, Maurice and melitz marc, International economics – Pearson
India
54
Code Course
EC F07 CORPORATE TAXATION Working S4 Elective
Course Objectives
01. To acquaint the students with the corporate taxation laws in the country
02. To gain enough knowledge to manage corporate taxes
MODULE 1
Income Tax Act – Basic concepts and definitions; Income; Agricultural income; Assessee; Person;
Average rate of tax; Assessment year; Previous year; Residential status; Residence and Incidence of
Tax - Heads of Income.
MODULE 2
Computation of income under the head Profits and Gains from Business or Profession;
Chargeability; Deductions expressly allowed; Expenses allowable under certain restrictions;
Expenses expressly disallowed; Maintenance of Accounts; Compulsory audit of accounts;
Computation of profits and gains; Problems on Computation of Income from Business or Profession.
MODULE 3
Computation of Total Income; Set off and carry forward of losses; Deductions from total income
applicable to corporate assesses. Assessment of companies: Definition of Company; Indian
Company; Domestic Company; Foreign Company; Obligation of companies; Computation of Taxable
Income; Determination of tax liability
MODULE 4
Tax planning: Tax avoidance; Tax evasion; Tax management; Tax planning with reference to specific
managerial decisions like make or buy decisions, own or lease decisions, Repair or Replace
decisions and Shut Down or Continue Decisions.
MODULE 5
Tax planning with respect to managerial remuneration, mergers and acquisitions, Foreign
Collaborations and Joint Ventures, Implications of avoidance of double taxation agreements.
RECOMMENDED BOOKS
1. Ahuja, G.K. and Gupta, Ravi: Systematic Approach to Income Tax, Bharat Law House,
Allahabad 1999.
2. Singania, Vinod K.: Direct Taxes: Law and Practice, Taxman, Delhi 1991.
3. Prasad, Bhagavati: Direct Taxes: Law and Practice.
4. Sreenivas, E.A.: Handbook of Corporate Tax Planning, Tata McGraw Hill, New Delhi 1986.
55
Code Course
EC F08 Management of Financial Services Working S4 Elective
Course Objective
01. The objective of this course is to equip the students with working knowledge of the
theoretical and practical aspects of Banking in the context of new economic scenario.
02. To provide insights into the impact of digitization in Banking Services
Module-1Basic Theoretical Framework

The financial system and its technology; The factors affecting the stability of the financial system;
Development finance vs. Universal banking; Financial Intermediaries and Financial Innovation;
RBI- Central Banking.
Module-2 Financial Institutions

Brief historical perspective of Financial Institutions – An update on the performance of IDBI, ICICI,
IFCI and SFCs, LIC and GIC – The Banking Institutions: Commercial Banks – Public Vs Private
sectors – Structure and comparative performance. The problems of competition; Interest rates,
Spreads – Structure and NPAs. Bank capital- adequacy norms and Capital Market support.
Module-3Non-banking Financial Institutions

Evolution, control by RBI and SEBI- A perspective on future role. Unit Trust of India and Mutual
Funds, Reserve Bank of India Framework for/Regulation of Bank Credit, Commercial Paper:
Features and advantages, Framework of Indian CP Market, effective cost/interest yield.
Module-4Insurance
The Economics of Insurance – Life Insurance; Reinsurance; Insurance Industry and its Regulation.
Efficiency and the structure of the Insurance Industry; Pension Funds; Pension Plans
Module-5Financial Services
Asset/Fund based financial services – Lease Finance, Consumer Credit and Hire Purchase Finance,
Factoring: Definition, Functions, Advantages, Evaluation and Forfeiting, Bills Discounting, Housing
Finance, Venture Capital Financing. Fee-based/Advisory services: Stock Broking, Credit Rating.
Recommended Books:
1. Bhole L.M and JitendraMahakud, Financial Institutions and Markets: Structure,

Growth and Innovations, Tata McGraw Hill Publication Limited, New Delhi.
2. Khan M.Y., Financial Service, Tata McGraw Hill Publication Limited, New
Delhi.
3. Roshna Varghese &K. Sreeranganadhan, Corporate Disclosure by Indian
Companies, Serals Publications, New Delhi.
4. Shanmugham R, Financial Services, Wiley India Pvt. Ltd., New Delhi, 2010.
56
Code
EC F09 RURAL ECONOMY & Working S4 Elective
MICROFINANCE
Course Objectives
01. To understand the role of microfinance in rural development
02. To learn microfinance in detail
03. To understand the various aspects of rural banking
Module 1
Features of Rural India - Economic, Demographic and social – Causes of rural poverty – Rural
development policy of the Government since 1947 – Five year plans – Impact of economic reforms,
demonetisation on rural Economy.
Module 2
Role of RBI and NABARD in the rural economy – Rural Financial services – Rural Credit Institutions
– Role of Indigenous bankers – Role of information and communication technologies – Role of
Grameen banks, scheduled banks – rural lending by scheduled banks - problems of rural branches
of scheduled banks - Microcredit - Group lending – Repeat lending etc. – Subsidy linked programs
of the Government.
Module 3
Microfinance as a development strategy - Evolution of microfinance – Microfinance as an industry –
Models of microfinance operating in India – Role of self help groups – Gender issues – opening new
areas of operation
Module 4
Intermediaries for microfinance – Lead Bank program – various forums of coordination (DCC, Sc &
DLRC) - service area approach – Financial inclusion and rural development – Implementation of
Social Banking
Module 5
Financial Evaluation of Microfinance institutions in India – Financial Statement Analysis of
Microfinance Institutions – Analysis of financial performance ratios – Rating of Microfinance
Institutions.
Recommended Books:
1. Beatriz and Jonathan, The Economics of Microfinance, Prentice Hall of India,
2. PaiPanandikar & Mehra NC, National Institute of Bank Management, Pune
3. Indian Institute of Banking and Finance, Microfinance : perspectives and Operations,
Macmillan India Limited, 2011
4. Bandyopadhyay,S C, Rural Banking
5. Desai Vasantha, Indian Banking – nature and Problems, Himalaya Publishing
6. Datt, Sundaram, Indian Economy. S Chand & sons,
7. Amithabh Bhattacharya, Indian Economic Problems, Metropolitan Publications
57
Code Course
EC F10 RISK MANAGEMENT & INSURANCE Working S4 Elective
SERVICES
Course Objectives
01. To introduce the concept of risk management.
02. To understand the conceptual framework of risk management and its applications in
insurance business
Module 1 Introduction to Risk Management

Introduction to Risk – Meaning of Risk and Uncertainty, Types of Risk- Sources of risk identification
& Risk Measurement. Risk Management Process- Objectives of risk management- importance of risk
management in business organisation- overview of tools for risk management.
Module 2 Insurance Business

Concept of insurance, Need for insurance, Legal aspects of insurance contracts, Objectives of
insurance contract- Structure of insurance industry- Property & liability coverage- Classification of
policies- Annuity- Pension Fund- ULIP- Institutions for insurance & reinsurance.
Module 3 Life Insurance

Life insurance – Types of life insurance – Premium – Factors determining premium –Life Insurance
Corporation of India, Other Life insurance companies. Actuaries- Actuarial science – Functions of
actuaries – Property & liability coverage
Module 4 General Insurance

General insurance: Wealth insurance, Fire insurance, Marine insurance, Motor insurance, Theft
insurance, Travel & other insurances. GIC & other General insurance providers.
Module 5 Indian Insurance Industry

Growth & Development of Indian insurance industry- Government Regulations in insurance sector.
Insurance Act 1938 and IRDA – Globalization of Indian Insurance sector. Foreign Insurers India.
Insurance and Tax planning. Recent trends in Insurance Business.
Recommended Books:
1. Dr. P K Gupta: Insurance and Risk management, 1st Edition, Himalaya Publishing House
2. Risk Management & Insurance:Scott Harrington and Gregory Niehaus, Tata McGraw Hill, 2nd
edition 2004
3. Risk management and insurance: Arthur C Williams and Richard M Heins: McGraw Hill
4. Prof. K S N Murthy & KVS Sharma: Modern law of Insurance in India, N M Tripathi (P) Ltd,
Bombay
58
MARKETING ELECTIVES
CODE: EC M01 to EC M10

01. Agro-Business & Rural Marketing S3
02. Integrated Marketing Communications S3
03. Product & Brand Management S3
04. Retail Business Management S3
05. Services Marketing S3
06. Digital Marketing S3
07. Consumer Behaviour S4
08. Customer Relationship Management S4
09. Marketing of Hospitality & Tourism S4
10. Marketing Research S4
59
Course Course Title Level of Knowledge Type of Course&
Code Semester
EC M01 AGRO BUSINESS AND RURAL WORKING S3 Elective
MARKETING
Course Objectives
01. To familiarize the participants concepts and themes in marketing to rural markets
02. To understand the fundamentals of rural marketing concepts needed for application in
business management scenarios
Module 1 Introduction to Agro-Business

Marketing of Agro-products – Features, Nature, Scope, Objectives, Methods, Challenges,
Opportunities – Agricultural Markets – Scope of Agro based Industries in India
Module 2 Rural Markets

Rural markets – Definition- Evolution - Current Scenario – Structure of Rural markets - Urban Vs
Rural markets –Rural Environment – Demographic, Physical, Social, Political, Economic,
Technological – Profile of Rural Consumer – Consumer Buying Behaviour
Module 3Rural Marketing Decisions – Product & Price

Segmenting, Targeting and Positioning – Product Decisions – Product and Branding Strategy,
Marketing of Services – Pricing Decisions – Challenges, Pricing Strategy in Rural Market
Module 4 Rural Marketing Decisions – Place & Promotion

Distribution Decisions – Channel Behaviour, Challenges, Distribution Models – Promotion Decisions
– Process, Challenges, Methods, Media mix, ICT in Rural markets
Module 5 Future of Agro Business and Rural Marketing

Rural Boom- New Opportunities in Rural markets – Focused Marketing Strategies – Market
Research – Inclusive Marketing - E-Rural marketing – Innovations in Consumer Finance –
Innovations in Distribution, Retailing
Recommended Books:
1. Kashyap, P., Rural Marketing – Pearson, New Delhi.
2. Krishnamacharyulu C.S. &Ramakrishnan L., Rural Marketing-Text and Cases – Pearson, New
Delhi.
3. Arora R.C., Integrated Rural Development – McGraw Hill, New Delhi
4. Badi&BadiRural Marketing – Himalaya Publishing New Delhi.
60
Course Course Title Level of Knowledge Semester &Type
Code of Course
EC M 02 INTEGRATED MARKETING Working S3 Elective
COMMUNICATIONS
Course Objective
01. To provide key insights and working knowledge to participants on Marketing
Communications
02. To provide the conceptual frame of Marketing Communication Elements
03. To discuss modern practices on promotion with respect to digital and online platforms
Module 1 Introduction to Integrated Marketing Communications

Marketing Communication: An Integrated Approach – Characteristics of IMC campaign – Managing
IMC Process: Planning an IMC campaign – Process of achieving integration – Integrated Marketing
Communication Mix – Organisational approaches and barriers to integration – Value addition
through IMC
Module 2 Advertising Strategies in Modern Marketing

Fundamentals of Advertising Campaigns – Brand Positioning through Advertising – Unique Selling
Propositions – Brand Image Creation through Advertising – Types of Media & Advertising –
Celebrity Endorsements & Ethics in Advertisement – Pros & Cons of Advertising
Module 3 Sales Promotion Strategies, Direct Marketing & Personal Communication

Consumer Promotion – Elements – Trade Promotion – Objectives & Types – Exhibitions & Event
Management – Creating Word of Mouth –Direct Marketing & its integration with IMC – Personal
Selling – Database marketing – Managing Big Data – Promotion through Customer Relations
Module 4 Managing Integrated Marketing Communications

Budgeting for Marketing Communication – Objectives of IMC Campaign: Objectives – Corporate
objective, Marketing objective, Sales objective, Communication objective – DAGMAR approach –
Communication Models – Budgeting for MARCOM - Steps in developing and evaluating effective
Marcom – Objectives – Designing a Message – Copywriting – Measuring Communication
Effectiveness, Conducting research to measure Communication Effectiveness.
Module 5 Promotional Agencies & Ethics in Promotion

Advertising Agencies – Sales promotion Agencies – PR Firms & Interactive Agencies – Ethics and
social responsibility in IMC Campaigns - Impact of technology on MARCOM - Introduction to
International marketing communications, Relevance and challenges
Recommended Books:
1. Kenneth Clow. Donald Baack, Integrated Advertisements, Promotion and Marketing

communication, Prentice Hall of India, New Delhi, 2003. Mitchell, W. M. (2016).
2. Advertising and IMC Principles and Practices. Pearson. Shah, D. (2009).
3. Advertising and Promotions - An IMC approach. Tata Mcgraw Hill. Shimp, A.
4. Advertising, Promotion and other aspects of IMC (9 Ed.). Cengage. Shrimp.
5. Advertising and Promotions - An IMC approach. Cengage Learning. Sirgy, R. (2001).
61
Course Course Title Level of Knowledge Type of Course
Code
EC M03 Product& Brand Management Working S3 Elective
Course Objectives
01. The objective of this course is to familiarize the participants with the concepts and
strategies involved in Product Management and Branding for effective Brand Building.
02. To provide a framework within which participants will able to identify and
understand the variables that drives the success of Brands
03. To provide a practical tools for the participants to develop and implement winning
Product and Brand Strategies in an array of competitive contexts.
Module 1 Introduction to Product Management

Product Management – Product – Definition, Levels of Product; Meaning of Product Management,
Scope and Importance; Role of Product Manager; Product Mix – Product Line Strategies; Challenges
in Product Management
Module 2 Marketing Planning Process

Category Attractiveness Analysis, Competitor Analysis, Consumer Analysis – Sales Forecasting,
Developing Product Strategy – Setting Objectives, Selection of Strategic Alternatives, Differentiation
and Positioning.
Module 3 New Product Development

Categories of New Product; Adoption Process; Diffusion of Innovation – Stages in New Product
Development – New Product Demand Forecasting Models – New Product Launch Strategies; New
Product Success & Failures- Indian cases
Module 4 Understanding the role of Branding & concepts of Brand

Introduction to Brands: Products v/s Brands, Anatomy of a Brand, Overview of Brand Building
Process – Customers and Brands: Understanding brands from the customer’s perspective – Brand
Positioning – Brand Identity: Brand Essence, Brand Personality, Brand Customer Relationships –
Importance of Branding – Basic branding concepts – Brand Image, Brand Identity, Brand Equity and
Brand Loyalty; Product Vs Corporate Branding: Major Branding decisions
Module 5 Elements of Brand

Sensory Branding – Emotional Branding – Brand Architecture – Brand Equity & Customer based
Brand Equity – Brand Portfolio – Brand Communication – Band Valuation Methods, Brand
Revitalization, Brand Audit, Global Brands –Successful Indian Brands& Reasons for Success
Recommended Books:
1. Kevin Lane Keller – Strategic Brand Management, Pearson Education, India.

2. U.C. Mathur – Product management, Excel Books, New Delhi, India.
3. K S Chandrasekar – Product Management: Text and Cases, Himalaya Publishers
4. Kapferer – Strategic Brand Management, Kogan Page, New Delhi, 2012
5. SubratoSen Gupta – Brand Positioning, Tata McGraw Hill, Delhi
62
Code of Course
EC M04 RETAIL BUSINESS MANAGEMENT Working S3Elective
Course Objectives
01. The objective of the course is to lay the foundation for an understanding of the various
dimensions of Retail Management
02. To update the participants the applications of Various concepts in Retailing
03. To sensitize the participants about store management perspectives
Module 1 Introduction to Retailing

Retailing – Meaning – Theories of retailing- management of service & quality in retailing, world
Retail scenario- retailing in developing countries- Indian retail scenario and its future prospects –
Organised Vs Unorganised Retailing - Classification of Retail Stores- Growth of Retail formats –High
street and Malls- Mall management – Multi Channel Retailing : Meaning, the evolution toward multi
channel retailing – Franchising : Types, advantages, challenges, Franchising in India.
Module 2 Understanding Retail Consumers

Store formats – Store location – Location analysis – Store positioning - Store design and Visual
Merchandising – Breakdown of Retailing as a product – Role of private labels – Retail Pricing:
Approaches, Influencing Factors, Price Sensitivity and Mark down Policy – EDLP
Module 3 Store operations management and Retail Strategy

SCM – Supplier Relations – Logistics in retailing – Merchandise buying and management –
Warehousing – Inventory control – Franchisee operations – International retailing-motives,
reasons and typologies for international expansion – Building a sustainable competitive advantage,
customer loyalty, location, Human resource management, Distribution and information systems,
unique merchandise, Vendor relations Multiple sources of advantages : Strategic Retail Planning
Process
Module 4 Store management

Responsibilities of Store Managers Store Planning, Location Planning – Store Design & Retail image
mix, Space mix – Effective retail Space Management, Store layout, Floor space management and
Visual Merchandising and Displays
Module 5 Retail promotions- Impact of Information Technology in Retailing

Integrated Systems and Networking – EDI, Bar Coding, RFID, Customer Database Management,
Electronic Retailing – Role of Web, Online Retailing, Future Trends – CRM – Retail finance – Retail
Statutory Obligations – Consumerism & Ethics in retailing – Corporate Social Responsibility
Recommended Books:
1. Michael Levy, Barton Weitz, Retail Management, McGraw Hill
2. Chetan Bajaj, RajnishArya, NidhiVarmaSrivatava, Retail Management, Oxford Publishing, India
3. Barman, Evans &Mathur, Retail Management- A Strategic Approach, Pearson Publications
4. Retailing Management, Gibson C Vedamani ,Jaico Publishing House, Mumbai
5. Retail Strategies- understanding why we shop, Jim, Jaico Publishing House, Mumbai
6. Retail Management, Dunne Lusch, South Western Cengage Learning
7. Store Management, K.S. Menon, Macmillan India Ltd.,
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Code of Course
EC M05 SERVICES MARKETING Working S3 Elective
Course Objectives
01. To provide key insights and working knowledge to participants in marketing of services
02. To provide the conceptual frame of services marketing
03. To discuss marketing practices in key service industries
Module 1 Introduction to Services Marketing

Services Marketing – Characteristics – Tangibility Spectrum – Classification of Services – Growth of
Services in Indian economy – Influencing Factors – Goods Vs Services Marketing – Challenges for
Service Organizations
Module 2 Buyer Behaviour & Selecting Service Markets

Consumer Decision Making Process in Services – Customer Expectations & Zone of Tolerance –
Determinants – Segmentation, Targeting & Positioning – Service Strategy – Managing Demand and
Capacity
Module 3 Elements of Services Marketing Mix

Inadequacy of 4 Ps – Extended Services Marketing Mix – Service Product Development – Role of
Customer & Value Creation – Branding of Services – Pricing of Services – Strategies – Educating &
Promoting Services – Managing People for service advantage – Mediocrity & Success – Process in
Services – Services Blueprinting – Service Environment – Servicescapes – Physical Evidence &
Challenges
Module 4 Managing Relationship & Service Quality

Customer Relationships in Services – Loyalty – Managing Service Quality – GAP & SERVQUAL
MODELS – Measuring Service Quality – Strategies to improve Service Quality
Module 5 Services Industries in India

Marketing of Tourism, Travel & Transportation Services – Marketing of Financial Services: Banking,
Insurance & Mutual Funds. Communication & Information Services: Telecom & Postal Services,
Courier. Marketing of Professional Services: Healthcare, Consultancy, Information Technology,
Promotion Services – Marketing of Educational Services – Charities & Social Services Marketing
Recommended Books:
1. Christopher Lovelock, JochenWirtz, Jayanta Chatterjee – Services Marketing: People,

Technology, Strategy – 6th Ed. – Pearson
2. Harsh V. Varma – Services Marketing – Text & Cases – 2nd Ed. – Pearson
3. Marie J. Bitner, Valarie A. Zeithaml – Services Marketing – Tata McGraw Hill
4. Helen Woodruffe – Services Marketing – Longmen Group
5. Adrian Payne – The Essence of Services Marketing – Prentice Hall India
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Course Course Title Level of Knowledge Type of Course
Code
EC M06 Digital Marketing Working S3 Elective
Course Objectives
01. The objective of the course is to provide the participants with the basics of Digital
Marketing
02. To develop the capability to form Digital Marketing strategy
03. To enable the participants to use new media such as Search Engine and Social
Networking
Module I
Introduction -Introduction to marketing in the digital environment, Types of web presence, website
development and management issues, common e-commerce business models, pure play, hybrid and
multi-channel options. Media options online, Fulfillment options and strategies, Introduction to
payment gateways and PayPal
Module II
Web Analytics- Audience profiling and segmentation, Internet usage patterns , Post Internet
consumer behaviour and understanding buyer behaviour online, pillars of direct marketing, Online
research and behaviour tracking methods, Introduction to behavioural targeting. Online surveys,
blog mining, data mining, Building customer profiles using navigation and sales data, Competitor
analysis online, Integrating online and offline strategies
Module III
Search Engine Marketing- Email campaign creation and management, Google Ad words, search and
display on search engines, pricing models online, Introduction to page rankings, Google Ad words
analytics, Search Engine Optimization, Process and methodology, Long tail in SEO, Link building,
Key word analysis, process and optimization. Search Engine Marketing – Paid versus natural
Search, SEM landscape, Landing pages and their importance in conversion analysis, Google vs. Bing
vs. Yahoo - Search Methodology. Copy writing for Online Advertisements.
Module IV
Social Media and e-PR- Social Media Platforms - Face book, LinkedIn, Twitter, YouTube, Content
guidelines for online communications, Social Media measuring, monitoring & reporting, Tracking &
Monitoring platforms. Content seeding, How to use blogs, forums and discussion boards, Blogs,
forums and communities, Viral campaigns and the social graph. Online PR and Reputation
Management.
Module V
Integrating Online Communication into IMC Process - Online Advertising – Email Marketing - Viral
Marketing – Affiliate Marketing – Participatory Communication Networks – Social Media
Communities – Consumer Engagement – Co-Created Content Management – Interactive Digital
Networks – Customer led Marketing Campaigns – Legal and Ethical aspects related to Digital
Marketing
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Recommended Books:
1. Ted Schadler, Josh Bernoff, and Julie Ask, The Mobile Mind Shift: Engineer Your
Business to Win in the Mobile Moment (ISBN 978-0991361007)
2. Jeff Hasen, The Art of Mobile Persuasion: How the World's Most Influential Brands are
Transforming the Customer Relationship Through Courageous Mobile
Marketing (ISBN 978-0986148330)
3. The Big Data-Driven Business: How to Use Big Data to Win Customers, Beat
Competitors, and Boost Profits - Russell Glass, Sean Callahan, John Wiley and sonsInc.
4. Deepak Bansal , A Complete Guide To Search Engine Optimization , B.R Publishing

Corporation, Ist Edition, 2009
5. Grienstein and Feinman- E-commerce –Security, Risk Management and Control(TMH,The

Consumer Decision Journey, McKinsey Quarterly, No3, 2009
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Code of Course
EC M07 CONSUMER BEHAVIOUR Working S4Elective
Course Objectives
01. To impart expert level of knowledge about modern Consumer Behaviour
02. To provide the conceptual frame of Consumer Behaviour
03. To discuss the impact of changing behavioural patterns on Marketing activities
Module 1 Introduction to Consumer Behaviour

Consumer Behaviour – Nature & Relevance of Consumer Behaviour studies in marketing decisions
Factors influencing consumer behaviour – Consumer buying decision process with illustration –
Buyer roles assumed by consumers – Levels of consumer decision making
Module 2 Psychological Influences on Consumer Behaviour

Role of Self Image & Personality – Personality Theories & Behaviour of Consumer – An overview –
Personal values & Consumption – Modern Trends in Lifestyles of Consumer – Memory, Learning &
Perception – Its impact on Consumer Behaviour – Role of Motivation in Consumer Behaviour –
Beliefs & Attitudes and its impact on Consumer Behaviour
Module 3 Sociological Influences on Consumer Behaviour

Culture & its impact on Consumer Behaviour – Impact of Government & Laws on Culture –
Promotions & Communication by marketers based on Culture in India – Case Studies – Cross
Cultural Perspectives – Sub-Culture: Influence of sub-culture on Consumer Behaviour – Sub-Culture
based on Geographic Region & Religion – Its impact on Consumer Behaviour – Social Class in India –
Applications to Consumer Behaviour
Module 4 Group Influences on Consumer Behaviour

Reference Groups & Its impact on Consumer Behaviour – Consumer relevant groups – Factors
affecting Group Influence – Household as a consumption unit – Family: Role of family in buying
decisions – Family Life Cycle & Its impact on Consumer Behaviour
Module 5 Consumer Rights & Protection

Consumerism: Concept & Evolution – Consumer Rights in India – Consumer Protection – Provisions
Recent Trends in Consumer Rights Protection
Recommended Books:
1. Schiffman L.G. and Kanuk L.L. (2006), Consumer Behaviour, Latest Edition, Pearson
Education, New Delhi.
2. RamanujMajumdar, Consumer Behaviour, Prentice Hall of India, New Delhi, 2011
3. Jay D. Lindquist, M. Joseph Sirgy (2009), Consumer Behaviour, Latest Indian Edition,
Cengage Learning
4. Loudon and Della Bitta, Consumer Behaviour: Concepts and Applications, Tata McGrawHill.
New Delhi
5. Assael, H. Consumer Behaviour and Marketing Action, Ohio, South Western.
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Code of Course
EC M08 CUSTOMER RELATIONSHIP Working S4Elective
MANAGEMENT
Course Objectives
01. To familiarize the participants concepts and techniques in Customer Relationship
Management
02. To make the participants appreciate the applications of core concepts in CRM for
managerial decision making
03. To sensitize the participants how CRM augments the Business
Module 1 Introduction to Customer Relations Management (CRM)

Consumer, Client & Customer – Differences – Customer Relations: Meaning –Strategic CRM,
Operational CRM, Analytical CRM, Collaborative CRM, Misunderstandings about CRM, CRM
Constituencies – Models for CRM
Module 2 Understanding Relationships

Relationship Quality, Customer satisfaction, Loyalty and business performance, Reaching the
satisfaction – profit chain, Relationship management theories, Planning & implementing CRM
Projects
Module 3 Customer Database

Developing, managing and using customer related databases, developing a customer related
database – Data integration, Data ware housing, Data access & interrogation, Data mining, privacy
issues, Customer Portfolio Management (CPM), Basic discipline of CPM, Market segmentation, Sales
forecasting life time Value estimation.
Module 4 Customer Relationship Management Expenses

Customer relationship management and Customer expenses – Experimental marketing strategies
and tactics, Features of CRM software applications that influence customer experience, Creating
value for customers, Customer acquisition, Customer retention and development
Module 5 Managing network for customer relationship management performance

Managing investor and employee relationships, IT for CRM, Sales force automation, marketing
automation, service automation, Organizational issues and CRM
Recommended Books:
1. Francis Buttle, Customer Relationship Management: Concepts and Technologies – Routledge,

New Delhi
2. V.Kumar& Werner Reinartz, Customer Relationship Management: Concepts, Strategy & Tools –
Springer
3. Mullick N.H., Customer Relationship Management – Oxford University Press
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Code of Course
EC M09 MARKETING OF HOSPITALITY & Working S4Elective
TOURISM
Course Objectives
01. To explain the marketing concepts applicable to hospitality industry
02. To sensitize the participants on functions of marketing related to hospitality industry
03. To help the students develop a marketing career in hospitality industry
Module 1 Introduction to Tourism & Hospitality Marketing

Characteristics of Hospitality Service Product – Hospitality and tourism marketing environment –
Concept, Hospitality and travel marketing system, Eight P’s of hospitality marketing; Hospitality
and tourism customers
Module 2 Understanding Hospitality Tourism Market

Characteristics of hospitality and tourism marketing, Strategies to manage hospitality & tourism
services, Consumer markets and buying behaviour, Organisational buyer and Group market,
Destination marketing, Conference and event marketing, Market segmentation, Targeting and
positioning in Hospitality industry – Preparation of Marketing Plan
Module 3 Hospitality Products

Development of new products in hospitality industry – Designing and managing products- Core
products, Facilitating products, Supporting products, Branding, Internal and interactive marketing,
Marketing mix strategies
Module 4 Pricing & Distribution in Hospitality & Tourism Industry

Pricing of hospitality products – Pricing strategies – New product pricing, Existing product pricing,
Psychological pricing and promotional pricing. Other pricing considerations. Distribution channels,
Nature and importance of distribution system, Marketing intermediaries – Travel agents and tour
wholesalers
Module 5 Communication & Promotion in Hospitality & Tourism Industry

Communication and promotion policy- Advertising, direct marketing, sales promotion, personal
selling – Viral marketing, Building customer loyalty in Hospitality industry
Recommended Books:
1. Philip Kotler, John Bowen and James Makens, Marketing for Hospitality and Tourism:
2. Shoemaker, S., Lewis, R., Yesawich. Marketing Leadership in Hospitality & Tourism (4th. Ed).
3. Alastair M. Morrison, Hospitality and Travel Marketing (2ed) : (Cengage publishing)
4. JagmohanNegi, Marketing and Sales Strategies for Hotels and Travel Trade:
5. A. K Bhatia, Tourism Management and Marketing: (S. Chand & Co)
6. Ratandeep Singh, Tourism Marketing- Principles, Policies and Strategies
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Code of Course
EC M10 MARKETING RESEARCH Working S4Elective
Course Objectives
01. To make the participants aware of the role and importance of Marketing Research
02. To provide the conceptual frame of Research in Marketing
03. To provide key insights and working knowledge in Marketing Research
Module 1 Introduction to Marketing Research

Introduction, Definition, Need, Relevance and Scope of Marketing Research, Types of Research -
Qualitative and Quantitative Research, Steps in Research Proposal, Limitations – Cost & Time
Constraints, Industrial Vs Consumer Marketing Research, Ethical Issues in Marketing Research.
Marketing Research Organizations in India, Role of Information in Marketing Research, Use of
Internet in Marketing
Module 2 Marketing Research Process

Marketing Research Process, Research Problem Identification, Research Objectives, Literature
Review, Identification of Variables, Hypothesis Formulation, Research Design.
Module 3 Data Collection & Survey

Sources of Data, Population and Sampling Frame, Sampling Concepts and Methods, Units of Study,
Measurement Scales, Methods of Data Collection, Data Collection Tools, Questionnaire Design,
Interview Techniques, Survey Methods.
Module 4 Data Analysis & Presentation

Coding and Tabulation of Data, Data Presentation, Data Analysis Techniques, Hypothesis Testing,
Application of Software Packages for Data Analysis, Report Writing and Report Presentation: Steps
in Report Writing, Documentation and Referencing, Interpretation of MR Reports. Case Studies in
Marketing Research.
Module 5 Applications of Marketing Research in Business

Market Segmentation Studies, Market Potential Studies, New Product Research, Brand Positioning
Research, Brand Perception Research, Brand Equity Research, Advertising Research, Consumer
Behaviour Research, Pricing Research, Distribution Effectiveness Studies, Effectiveness of
Promotions, Customer Satisfaction and Perception Studies.
Recommended Books:
1. G.C.Beri, Market Research, Pearson Education, New Delhi.

2. Naresh K. Malhotra, Marketing Research: An Applied Orientation, TMH, NewDelhi.
3. Cooper & Schindler, Marketing Research, Concept & Cases, Tata McGraw Hill, India
70
HUMAN RESOURCES MANAGEMENT ELECTIVES
CODE: EC H01 to EC H10

01. Training & Development S3
02. Performance & Talent Management S3
03. Competency Mapping S3
04. Managing Organisational Change & Development S3
05. Compensation Management S3
06. Global Human Resources Management S3
07. Counseling Skills for Managers S4
08. Industrial Relations & Labour Law S4
09. Managing Interpersonal & Group Process S4
10. Human Resources Information System S4
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Code of Course
EC H01 TRAINING & DEVELOPMENT Working S3 Elective
Course Objectives
1. To develop an understanding of the skills, abilities and practical elements of employee
development and performance improvement in organizations.
2. To learn to design and conduct needs analyses and to plan, implement and evaluate
training programs.
Module1 Introduction
Concept of Training & Development, Importance of Training & Development in Organizations-
Objectives of Training- Linking Training & Development to company’s strategies, Requisites of
effective training- -Problems of training- Benefits of training to Employees and Organization-Learning
theories and principles-Learning outcomes-Learning style- VAK Model-Principles of Learning.
Module 2 Training Needs Assessment & Analysis

Meaning & purpose of Training Need Analysis- Process of training-Training Needs Analysis at
different levels- Organizational Analysis, Requirement Analysis, Individual Analysis-Methods used in
Training Needs Analysis , Output of Training Needs Analysis -Motivation for training-Trainee
readiness.
Module 3 Training & Development Methods

Overview of Methodologies, Criteria for method selection-Designing training program- Qualities of a
good Trainer, Use of audio visual aids in training, Internal Training Vs External Training, Training
Methods: On the Job & Off the Job, Induction training, Cross cultural training, Team building training-
Development methodologies: Case study, In- basket exercise, Games, Multiple Management Programs,
Action Maze, Role Play, Experience Learning and Discovery Learning, Sensitivity training.
Module 4 Evaluation of Training & Development

Training Evaluation Process, Reasons for evaluating Training and Development, Constraints in
Training Evaluation--Models of Evaluation: Kirkpatrick’s ,Kaufman’s, CIRO’S and Philip’s Models-
Methods used for collecting data for training evaluation- Cost Benefit Analysis, ROI on training
Module 5 Career Management

Human Resource Development Concept- Sub-Systems of Human Resource Development, Role of
Human Resource Development Function, Concept of Career, Career stages, Career Planning and
Development, Need , Steps in Career Planning, Methods of Career Planning and Development, Career
development Actions and programs, Career Problems & Solutions, guidelines for Career Management,
Management Development : Concept, Need and importance of Management Development, Methods of
Management Development, Models of Management Development, Technology based training-
Emerging trends in Training & Development- Case studies.
72
Recommended Books:
1. Goldstein Irwin L, Training In Organizations-Needs Assessment, Development & Evaluation,

Wordsworth Publication.
2. Lynton & Parekh,Training for Development, Sage Publication.
3. Rao TV, Readings in HRD,Oxford & IBH.
4. Robert L.Craig, ASTD Training and Development , McGraw Hill Publication.
5. Dugan Laird- Approaches to Training and Development, Basic Books
73
Code of Course
EC H02 PERFORMANCE & TALENT Working S3 Elective
MANAGEMENT
Course Objectives
1. To apprise the participants about the importance of Performance Management in
Organizations and impart an understanding of the process of managing performance to
achieve the organization’s current and future objectives.
2. To give insights on how to identify, integrate & retain talent in an organization to
deliver high performance.
Module 1 Concept of Performance Management

Performance Management: concept & process-Objectives & importance of Performance
Management System in Organizations- Prerequisites and characteristics of Effective Performance
Management- Organizational, functional and individual key Result Areas, Key Performance
Indicators.
Module 2 Performance Management System

Performance Management and Performance Appraisal, difference between performance appraisal
& potential appraisal, Performance appraisal methods: traditional & modern methods, Designing
appraisal forms-Performance measurement and evaluation- Appraisal communication: feedback,
counseling and coaching, Performance linked reward system.
Module 3 Implementation & Issues in Performance Management

Developing, implementing & maintaining Performance Management System, Performance
measurement issues, Role of HR professionals in performance management, Performance
Management as a tool for employee empowerment-Technology and e-PMS, Performance
Management.
Module 4 Talent Management

Talent Management: Concept & approaches, Scope & objectives of Talent Management-Talent
Identification, Integration & Retention ,Consequences of Failure in Managing Talent, Tools for
Managing Talent, Effective Talent Management System, Building Blocks of Effective Talent
Management System in Public and Private organisations.
Module 5 Practices & Process of Talent Management

Factors and aspects of Talent Management, Talent Management Practices in India, Talent
Management System, Critical Success Factors to Create Talent Management System, Talent
Management Process, Stages of Talent Management, Essentials of Talent Management Process.
74
Recommended Books:
1. Armstrong M & Baron, .A, Performance Management and Development ,Jaico Publishing House,
Mumbai.
2. G K Suri, C.S Venkataraman, N K Gupta, Performance Measurement and Management, Excel Books
(P) Ltd.
3.Robert B, Performance Management, McGraw Hill Education India.
4.Berger L.A and Berger D.R, The Talent management handbook, McGraw Hill Education India
75
Code of Course
EC H03 COMPETENCY MAPPING Working S3 Elective
Course Objectives
1. Make the student understand the concept and importance of competency mapping.
2. Give conceptual and practical insights in to the process and models of competency
mapping.
Module 1 Understanding Competency Mapping

Introduction, History and Origin of Competency Mapping, Reasons for popularity of competency
mapping, Definitions and components of Competency, skill, knowledge and motive-traits of self-concept.
Module 2 Competency Mapping – Procedures & Steps

Determining objectives and scope, clarifying implementing goals and standards, create an action
plan, define performance effectiveness, tools for data collection, data analysis, validating
competency model, mapping future jobs and single incumbent jobs, using competency profiles in
HR decision.
Module 3 Competency Categories
Threshold competency – Differentiating competency – Generic Vs Key competency – Functional or
Technical competency – Leadership competency –Managerial competency.
Module 4 Leading and Managing Competency Mapping

Acceptance of competency mapping, causes for resistance, recommended action t address
resistance, Delphi technique, 360 degree feedback, HR generic competency mapping, supervisory
generic competency mapping.
Module 5 Competency Assessments and Uses

Strategies to address the gaps, competency recruitment & selection, competency based appraisal,
competency based appraisal, competency based succession and career planning, competency based
compensation and benefits, competency based training and development, Core competencies
PCMM – concept, benefits, HR score card.
Recommended Books:
1. Seema Sanghi, The Handbook of Competency Mapping: Understanding, Designing and
Implementing Competency Models in Organizations, Sage Publications (P) Ltd.
2. Sahu R.K, Competency Mapping, Excel Publications.
3. Mukherjee, Sraban , Competency mapping for superior results, , Tata McGraw Hill.
4. Paul R Bernthal, ASTD Competency Study: Mapping the Future, ASTD Press.
76
Code of Course
EC H04 MANAGING ORGANISATIONAL Working S3 Elective
CHANGE & DEVELOPMENT
Course Objectives
1. To make students understand the meaning of Change and need for Organizational
Change
2. To provide the participants intricacies of Change Management
Module 1 Organisational Change

Meaning- Necessity for Change- Classification of change-factors affecting change-Model of
Organizational change- Kurt Lewin Three Stage Model and Force Field Analysis- Systems theory, 7
Stage models, Burke-Litwin model, Porras and Robertson. Change Agent-Role and Skills of a change
Agent.HR Role as change agent, Resistance to Change and minimizing the resistance: Impact of
change on Human Resources Planning; quality consciousness as an emerging catalyst for change.
Module 2 Organizational development

Concept and evolution-nature and characteristics- First order and second order Change -
Foundations of Organizational Development: Conceptual frame work of Organizational
development –Action Research Model-Positive Model-John Kotter’s eight-stage process Model,
Parallel learning structures- Process of organizational development –Organizational Diagnosis
Module 3 Human Process Interventions

T-group, process consultation, third party interventions, team building; organizational
confrontation meeting, coaching and mentoring, role focused interventions. HRM Interventions-
Performance Management & Human Resource Development.
Module 4 Structural Interventions

Restructuring organization, BPR Vs TQM, employee involvement, work design. Strategic
Interventions –Organization and environment relationships, competitive and collaborative
strategies, organization transformational strategies.
Module 5 Contemporary Issues & Applications

Organizational development in global context, organizational development in service sector, OD
Practitioners – role, competencies requirement, professional ethics and value and experiences;
Trends in Organizational development
Recommended Books:
1. Cummings, Thomas G. and Christopher G. Worley, Organization Development and Change,
Thomson Learning.
2. W Warner Bruke, Organizational Change: Theory and Practice, Sage.
3. Ramnarayan S., T.V. Rao and Kuldeep Singh, Organization Development Interventions and
Strategies, response Books, New Delhi.
4. French, Wendell L. and Lecil H. Bell, Organization Development, PHI, New Delhi.
77
Code Course
EC H05 COMPENSATION MANAGEMENT Working S3 Elective
Course Objectives
1. To provide insights into the key HR Function of Compensation in Organizations
2. To understand Wage structures, Legislations and trends in Compensation Management.
Compensation: Concept of Wage & Salary, factors affecting Compensation, Base and Supplementary
Compensation, Wage Components: Minimum wage, Fair wage, Living wage, Wage theories, Types of
Wages: Time rate, Piece rate, Debt method and Wage differentials.
Module 2 Job Evaluation

Job Evaluation: Nature & Scope, Methods of Job Evaluation, Computer Aided Job Evaluation,
Industry Compensation Differentials: Concept of Internal Equity & External Equity-Pay Surveys,
Types of Pay Structures
Module 3 Compensation Components

Different components of compensation package: Fringe benefits-Definitions, Objectives, types of
fringe benefits, Individual and Group Variable Compensation: Pay for performance, Pay by
seniority, Group piece rate, Production sharing plan, Employee Stock Ownership
Incentives-Definitions, types of incentives-Individual incentives: measured day work, piece work,
standard hour, Gain sharing-advantages & disadvantages- Organization wide incentives- Scanlon
Plan, Kaiser Plan, Profit sharing, Non financial incentives. Allowances- types, computation of CPI &
dearness allowance-Retirement benefits- Voluntary Retirement Scheme (VRS)-Executive
compensation- Expatriate compensation.
Module 4 Laws Related to Compensation

Statutory provisions related to wages- Social Security Laws-Welfare Legislation: Payment of Bonus
Act, Minimum Wages Act, Payment of Wages Act, Maternity Benefit Act, Objectives & Scope of
Reward system like Wage boards, Pay on Central & State Government.
Module 5 Emerging Issues & Trends in Compensation Management

Components of Pay-Pay structure for Startup Organizations, Pay Restructuring in Mergers and
Acquisitions-Alliances and Turnarounds, Board room pay-Compensation Management in public,
private and emerging sectors-Emerging issues in Compensation Management- Future trends.
Recommended Books
1. Belchor, David W. “Compensation Administration”, Prentice Hall, Englewood Cliffs.
2. Milkovich.G; Newman.J and Ratnam, C.S.V, Compensation, Tata McGraw Hill, Special Indian
Edition.
3. Armstrong, M. &Murlis, H. Reward Management: A Handbook of Salary administration, London:
Kegan Paul.
4. Bhattacharya, Compensation Management, Oxford Press.
5. Henderson, R.I. Compensation Management in a Knowledge Based World. New Delhi: Pearson
Education.
78
EC H06 GLOBAL HUMAN RESOURCES Working S3 Elective
MANAGEMENT
Course Objectives
1. To give exposure to the students to International Human Resource Management
2. To make students understand various issues in Global Human Resource Management
Defining International Human Resource Management, Differences between International Human
Resource Management and Human Resource Management, The organizational context of
International Human Resource Management, The path to global status, Talent Management,
International Talent Management Cycle.
Module 2 Managing & Supporting International Assignments

Linking international assignments with Organizational Strategy, Staffing international operations,
Recruiting and selecting for international assignments, International training and development, the
role of Expatriate, Repatriation process and career issues.
Module 3 Key Areas on International Human Resources

Importance of pre departure training, developing staff through international assignments,
Components of an international compensation, Approaches to international compensation, ,
Performance management in multinational, Performance management of international employees,
Appraisal of International employees.
Module 4 Managing HR in Virtual Organization

Meaning, Types of virtual organization, Difference between traditional & virtual organizations,
Advantages and disadvantages of virtual organizations, Features of virtual organization ,
Managing HR in virtual organization.
Module 5 International Labor Organization (ILO) and International Labor Relations

Trade unions and International HR, The response of Trade unions to multinationals, the issue of
social dumping, impact of digital economy – Various Agreements on International Labor Standards.
Books Recommended:
1. N. Sengupta & Mousumi S. Bhattacharya – International Human Resource Management - Excel
Books.
2. Dowling, P.J and Welch, D.E – International Human Resource Management, Cengage Learning,
Thompson.
3. Paul Sparrow., Chris Brewster and Hillary Harris – Globalizing Human Resource Management.
Rout ledge Taylor & Francis Publication.
4. P.L. Rao – International Human Resource Management, Excel Books.
5. International Human Resource Management by K.Aswathappa and Sadhana Dash, Tata McGraw
Hill.
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Code of Course
EC H07 COUNSELING SKILLS FOR Working S4 Elective
MANAGERS
Course Objectives
1. To aid the students in having a clear understanding about the concepts, methods,
techniques and issues involved in counseling and comprehensive learning of using
various strategies and skills in counseling to deal with employees
Module 1 Introduction to Counseling

Meaning, Functions and Type of Counseling, Goals of Counseling Emergence and Growth of
Counseling Services; Approaches to counseling ,Counseling Skills, Verbal & Non- Verbal
communication, Listening Barriers, Counselor Qualities
Module 2 Counseling Process

Beginning, Developing and terminating a Counseling Relationship and follow up – Counseling
Procedures, The Counseling Environment, Intake, Referral procedures, Guidelines for Effective
Counseling
Module 3 Counselor’s Attitude & Skills for Counselors

Counselors – Client Relationship – Understanding Client’s Behavior – Assessing Clients problems –
Counseling Therapies- Insight Oriented Therapy. Behavior Therapy
Module 4 Selecting Counseling Strategies & Interventions

Adaptive strategies – Changing Behavior through Counseling In the Educational Settings – Special
Areas in Counseling – Handling Situations of Strikes, Disputes through Counseling
Module 5 Special Problems in Counseling

Need of Counseling Cell in the Organization, Application of Counseling to Organizational situations
with a focus on Performance counseling. Organizational Application of Counseling Skills in Change
management, Downsizing, Mentoring and Team Management / Conflict Resolution.
Recommended Books:
1. Kavita Singh – Counseling Skill for Managers, Pears Education,2007.

2. Robert S Feldman – Understanding Psychology.,McGraw Hill, 2007.
3. Narayan Rao S. – Counselling & Guidance, Tata McGrew Hill, 1997.
4.JeffreyKotter A. – Counselling Theories and Practices, Cengage Learning, 2011.
5. Robert Carson C. – Abnormal Psychology, Tata McGraw Hill, 2007
80
Code of Course
EC H08 INDUSTRIAL RELATIONS & LABOUR Working S4 Elective
LAW
Course Objectives
1. To give students insights in to the Industrial Relations scenario in India
2. Make students understand important Laws governing Industrial Relations
3. Create an understanding about the role of Government, society and trade unions in HR
Concept of Industrial Relations, Nature & various approaches to Industrial Relations: Human relations
approach, Gandhian Approach and Dunlop’s System approach, Unitary, Pluralistic, Marxist perspectives
of Industrial Relations, Evolution of Industrial Relation in India, and Industrial relations scenario in India.
Module 2 Industrial Dispute Resolution

Industrial Relation policies and its evolution in India- Industrial Disputes Act 1947: Objects of the
Act & Important Definitions, Types of Industrial disputes-Strikes, Lockouts, Layoff, Retrenchments,
Reference of Disputes to boards, courts, or tribunals- Procedures for dispute resolution- Unfair
labor practices, Salient features of Industrial Employment Standing Orders Act 1946
Module 3 Trade Unions & Participative Management

Trade unions: Objectives & Importance- Trade Unions Act 1926- Rights & liabilities of registered
trade unions, Participative Management: forms & levels of participation- Process of negotiation,
Collective Bargaining, prerequisites of a collective bargaining, Tripartite and Bipartite bodies ,Joint
Management Council, Conciliation, Mediation, Arbitration and Adjudication.
Module 4 Labour Laws

The Employees Provident Fund & Miscellaneous Provisions Act 1952: Definitions and schemes:
provident fund scheme, pension scheme, deposit linked insurance scheme.
Employees State Insurance Act 1948: objectives, definitions: personal injury, factory,
manufacturing process, wages, partial and permanent disablement, standing committee & medical
benefit council, adjudication of disputes and claims
Factories Act 1948: definitions, authorities, health safety, welfare, provisions related to hazardous
process, working hours for adults, employment of young persons, annual leave with wages,
penalties & procedures.
Module 5 Labour Laws

Payment of Gratuity Act 1972: Applicability & non applicability of the Act, Definitions: Employee,
employer, continuous service, payment of gratuity, forfeiture of gratuity, employer’s duty to
determine & pay gratuity, recovery of gratuity, penalties
81
Employee’s Compensation Act 1923: definitions: dependent, employer, partial & total disablement,
workmen ,injury, accident, employer’s liability for compensation ,amount of compensation
Recommended Books:
1. Venkataraman, C.S – Industrial Relations: Text and Cases, Delhi,Oxford University Press.
2. P.SubbaRao – Human Resources Management &IR , S. Chand, New Delhi.
3. Malik K.L. – Industrial Laws and Labour Laws, Eastern Book Company, Lucknow.
4. Srivastava S.C. – Industrial Relations &Labour Laws, Vikas Publishing House (P) Ltd.
5. Sharma J.P. – Industrial Laws, Ane Books Pvt. Ltd. New Delhi
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Code of Course
EC H09 MANAGING INTERPERSONAL & Working S4 Elective
GROUP PROCESS
Course Objectives
1. To provide understanding regarding interpersonal and group processes in
Organizations
2. To help participants acquire skills related to team & people management
Module 1 Nature of Groups at Work

Group: Definitions, Importance of groups in Organizations – Types of Groups – Group formation –
Structure & Dynamics of Work Groups – Group cohesiveness
Module 2 Groups Vs Teams

Concept of Teams – Distinguishing Teams from Groups – Types of teams – Dysfunctions of Groups
and Teams – Dynamics of Informal Groups
Module 3 Effective Team Performance

Team building –Team effectiveness – Training in team skills- Developing successful Teams. Team
development and team functioning, Conflict collaboration and competition, Intervention
Techniques– Sensitivity training – Counseling techniques- Grid management – Grid Management
Module 4 Individual Performance in Groups

Interpersonal Behavior & Influence Processes - Nature- Interpersonal communication-Factors
affecting Interpersonal Communication-Johari window- Individual awareness, Social facilitation,
Social Loafing- Interpersonal Trust- Interpersonal conflicts- Group Decision making , Group
synergy.
Module 5 Organizational Process

Organizational process- An overview of major concepts on emerging trends-power, politics,
authority, Integration and control, Organizational climate and culture, Organizational effectiveness
Recommended Books:
1. VSP Rao, Organizational Behaviour: Excel Books
2. Stephen.P.Robbins, Organizational Behaviour: Prentice Hall
3. P.G. Aquinas, Organizational Behaviour: Concepts, Realities, Applications and

Challenges, Excel Books.
83
Code of Course
EC H10 HUMAN RESOURCES INFORMATION Working S4 Elective
SYSTEM
Course Objectives
1. To learn fundamental principles of Human Resource Information System.
2. Developing specific Human Resource Information System skills, competencies needed
by professionals.
Module 1 Introduction to Human Resource Information System

Evolution of Human Resource Information Systems, the role of Information Technology, database
concepts and applications in Human Resource Information Systems, systems considerations in the
design of Human resource Information systems, planning for implementation.
Module 2 Human Resource Information System Needs

Human resource information systems need Analysis, systems design and acquisition, HR Metrics
and workforce Analytics, cost justifying Human Resource Information systems investment.
Module 3 Human Resource Information System Implementation & Acceptance

Human Resource Information Systems Project management, Change Management, implementation,
integration and maintenance of Human Resource Information Systems.
Module 4 Human Resource Information Systems Applications

Human Resource Administration and Human Resource Information System, Talent Management,,
Job analysis and Human Resource Planning, Recruitment and Selection in an internet context,
training and development: issues and Human resource Information systems applications,
Performance Management, Compensation , benefits, payroll and Human Resource Information
Systems, International HR and Human Resource Information Systems.
Module 5 Recent Trends in Human Resource Information System

Information security and privacy in Human Resource Information Systems, The future of Human
Resource Information Systems, Emerging Trends in Human Resource Management and Information
Technology.
Recommended Books:
1. Dr. Michael Kavanagh and Dr. Mohan Thite ,Human Resource Information Systems-Basics,
Application, Future and direction.
2. P.K Gupta andSushilChhabra ,Human Resource Information System, Himalaya Publishing
3. Gary Dessler , Human Resource Management, Pearson Publication.
4. Michael Armstrong, A Handbook of Human Resource Management Practice, Kogan Page
84
OPERATIONS MANAGEMENT ELECTIVES
CODE: EC POM01 to EC POM10

01. Supply Chain Management S3
02. Total Quality Management S3
03. Materials & Purchase Management S3
04. Advanced Project Management S3
05. Management of Technology & Innovation S3
06. World Class Manufacturing S3
07. Service Operations Management S4
08. Industrial Safety & Occupational Health S4
09. Global Operations & Logistics Management S4
10. Operations Strategy S4
85
Course Course Title Level of Semester & Type
Code Knowledge of Course
EC POM 01 SUPPLY CHAIN MANAGEMENT Working S3 Elective
Course Objectives
01. To gain a working understanding of logistics principles and to expose students to the
basic concepts the language of logistics and supply chain management.
02. To refine applied data analysis skills by analyzing and using supply chain data to
evaluate supply chain performance and to make business decisions
03. To understand current challenges faced by supply chain professionals and to provide a
basis for thinking through these challenges
Module I
Supply Chain – Participants, Stages, Flows, Processes, Decision phases Views –Cycle, Push pull, Key
concepts – Bull Whip Effect: Causes and Solution, Implied demand uncertainty, Strategic
capabilities, Strategic Fit, Issues and obstacles in achieving Strategic fit, Efficient and responsive
supply chain, Supply Chain Drivers – Facilities, Inventory, Transportation, Information, Sourcing,
Pricing. Role of SC Drivers in supply chain, Decisions and Trade off in SC decisions regarding these
Drivers, Supply chain Risk- Supply chain vulnerabilities, Risk mitigation and resilience.
Module II
Procurement Planning & Implementation - Procurement Policies, Supplier selection, Reverse
auction, Spend analysis, Kraljic’s Matrix, Supplier performance assessment. Contract negotiation
and management, Strategic sourcing, Out sourcing Benefits and risks, Global sourcing – Do’s and
Don’ts. ( case studies), E-Procurement- Types of E-markets, Framework for matching E-
Procurement strategies with Type of goods purchased, Procurement fraud- detection and
prevention, Best Practices in Procurement.
Module III
Logistic management and how it creates value, Functional areas of logistics and their
interrelationship, Types of logistical arrangements, Logistics partnerships 3PL, 4PL and emergence
of 5 PL. Reverse Logistics, Global logistics- Basic concepts, Terms of Sale in global trade-
INCOTERMS, Uniform Commercial code, Key Global Documentation, Warehousing - Strategic
Warehousing and its role in logistical system, Principles of warehouse design, type of warehouses,
Warehouse design considerations, Warehouse decisions, Security Safety and Maintenance of
warehouse, transportation – Role of transportation in a supply chain, Modes of transportation and
its choice, Design options for transportation networks, Tradeoffs in Transportation design.
Module IV
Designing Distribution Networks – Role of distribution in supply chain, Factors influencing
Distribution network design, Design Options in Distribution network. E business and Distribution
networks, Designing supply chain Network – Design Decision in supply chain network, Factors
influencing network design. Frame work for Network design decisions, Designing Global Network –
Off shoring decisions- total cost considerations, Risk management in Global supply chains, Practical
aspects of global supply chain design decisions.
86
Module V
Market categorization supply chain measurement categories, Frame work for measuring supply
chain performance, SCOR Model and Supply chain performance metrics and diagnostic Measure,
Current topics –Virtual supply chains, Green Logistics, Agile – the new lean supply chain, Closed
loop or Cradle to Cradle supply chain, Omni channel supply chain. Postponement Strategies in
supply Chain.
Recommended Books:
1. Supply Chain Risk Management, Vulnerabiliy and Resilience in Logistics, Donald Walters
2. Manufacturing Operations and Supply Chain Operations, The Lean Approach,
David Taylor and David Brunt.
3. Donald J Bowersox, David J Closs, M Bixby Cooper, Supply chain Logistics Management
4. David Simchi- Levi, Philip Kaminsky, Edith Simchi – Levi, Designing &Managing the supply
chain concepts strategies & Case studies.
87
ECPOM 02 TOTAL QUALITY MANAGEMENT Working S3 Elective
Course Objectives
01. To familiarize the participants concepts and techniques in Total Quality Management.
02. To develop skills to use Quality control tools and techniques in solving
quality problems.
Module I
Quality Management – Concept, Features, Dimensions of Quality, Key elements of total quality, TQM
strategies, Customer satisfaction, Employee Participation, Quality Gurus – Deming’s Principles on
Total Quality Management, Juran’s Trilogy, Crosby’s principles on Quality Management.
Module II
Statistical Quality Control (SQC) Concepts, Acceptance Sampling by variables and attributes Control
Charts for variables, fraction defectives and defects. Seven Tools of Analysis –Control Chart, Pareto
Diagram, Ishikawa Diagram, Histogram, Flow Charts, Scatter Diagram, and Stratification – New
Seven Analysis tools.
Module III
Benchmarking - Types, Reasons, Process. Quality Function Deployment (QFD) –Benefits, QFD
Process, House of Quality. Failure Mode and Effect Analysis (FMEA). Tauguchi Quality Loss
Functions. Total Productive Maintenance (TPM) – Concepts, Objectives, Fundamental Elements,
Total Preventive Maintenance, Components.
Module IV
Six Sigma-Origin, Goals of six Sigma, Root cause Analysis, Need for six sigma, Role of Six Sigma
green belts, Black belts, Master black belts, Champions in Six sigma implementation, Competitive
level- concept of world class, Six Sigma Methodology-DMAIC Approach, SIPOC concept, Voice of
Customer, concept of sigma rating, Six sigma in Service sector-Successful implementation of six
sigma in global companies. Cost of Quality – Quality planning – Quality information feedback–
Internal customer concept.
Module V
Quality awards – Rajiv Gandhi National Quality Award, Deming Application Prize, European Quality
Award, and Malcolm Baldrige National Quality Award. ISO 9001, ISO14000, Future of quality
system audit, Audit objectives, Types of Quality audit, Quality Auditor, Audit performance.
Recommended Books:
1. Dale H Besterfield, Total Quality Management Pearson Education, NewDelhi
2. Juran Joseph M, Total Quality Management, McGraw Hill.
3. Jain, Quality Control and Total Quality Management, Tata McGraw Hill.
4. Thomas Pyzdek, Six Sigma Handbook, McGraw Hill Education India Pvt Ltd.,
2015.
88
Course Course Title Level of Semester &
Code Knowledge Type of Course
EC POM MATERIALS AND PURCHASE MANAGEMENT Working S3 Elective
03
Course Objectives
01. To familiarize the participants concepts and techniques of Materials
Management
02. Provide an understanding to the advanced concepts and practices in
Purchasing and Material Planning
Module I
Introduction to Materials Management, Concept significance and strategic role of Integrated
Materials Management. Materials planning and forecasting, Material Handling: Material Planning –
Factors affecting Material planning – Techniques of material planning Materials Requirement
Planning (MRP).
Module II
Inventories – Definition-Classification of Inventories- Need for inventories, Inventory Planning and
Control Models –EOQ Model, Quantity Discounts, Reorder point – Lead Time Analysis – Safety
stocks – Q System – P System – S System. Classification, Codification, Universal product Code, RF Id
System, ABC analysis –VED, GOLF, FSN, HML.
Module III
Purchasing Fundamentals , Make or Buy, Source Selection , Vendor Rating and Vendor Development
, Value Analysis, Purchase Negotiations, Purchase Timing Purchase Contracts, Purchase Insurance ,
Purchasing Capital Goods, Seasonal Goods, Imported Goods. Deferred Payment Schemes – Lending
Institutions Leasing Trends.
Module IV
Stores Management Concepts, Location and layout of Warehouses – Different typical models, Stores
Procedures and Records for Receipt, Inspection, Issue, Reorder checking. Materials handling
Equipments Cranes, Tower cranes, Lifting equipment, Series lifting equipment, Lifting platforms,
Continuous mechanical handling equipment, Monorail conveyors, Belt, chain and overhead
conveyors, Industrial trucks.
Module V
Stores audit. Management of dead stocks, surplus stocks and scraps, Systems & Procedures for
disposal and Control.
Suggested Readings
1. Gopalakrishnan P &Sundarasan M, Materials Management: An Integrated
Approach, Prentice Hall of India
2. Datta A.K, Materials Management Text and Cases, Prentice Hall.
3. J.R.Tony Arnold & Stephen N. Chapman, Introduction to Material
Management, Pearson Education
4. Gopalakrishnan P, Handbook of Materials Management, Prentice Hall.
89
EC POM ADVANCED PROJECT MANAGEMENT Working S3 Elective
04
Course Objectives
01. To introduce the students to a blend of contemporary academic theory and techniques
to provide crucial insights and practical tools in managing projects, portfolios and
complex systems.
02. To empower the students to Conduct project planning activities that accurately
forecast project costs, timelines, and quality. Implement processes for successful
resource, communication, and risk and change management
03. To develop Analytical skill in students to apply project management theories and
practices to the management of real life projects
Module I
Projects- Defining Projects, Characteristics of projects, Projects vs Operations, Types of Projects,
Project life cycle, Determinants of Project Success. Project stakeholders. Project Management-
Defining Project Management, Project Manager- Project managements Skills& Leadership traits,
Understanding terms Program Management and Portfolio management.
Module II
Generation and screening of project idea, Project Selection- Theoretical knowledge in the Non-
Financial techniques of Project Selection- Check list method, Simplified Scoring model, Analytical
Hierarchy Process, Profile Model. Project Planning –Elements of Project Plan, Project Organization
Structure- Project organization and matrix organization advantages and limitations. Planning for
Project Risks – Analysis of project risk, Firm risk and Market risk, Cost benefit analysis, Steps in
Risk management, Methods of Mitigating risks.
Module III
Project implementation: Estimating Project Budgets, Process of cost estimation, Scheduling: Gantt
Charts –Constructing Gantt charts, Advantages and limitation of Gantt charts. Network Techniques
PERT and CPM, Risk analysis using simulation, CPM - Crashing of projects –Typical reason to crash
a project, Options for accelerating activities, Time cost Tradeoff for Crashing Projects.
Module IV
Monitoring and information systems: Information needs and the reporting process, computerized
PMIS, Earned value analysis, Planning - Monitoring - Controlling cycle, Project control: types of
control processes, Project Evaluation – Project performance evaluation Tools- S Curve, Milestone
analysis, Conceptual knowledge of Earned value management method. Project auditing:
Construction and use of audit report, Project audit life cycle, Essentials of audit and evaluation.
Module V
Project Termination –Types of termination, Natural Termination- The Closeout process- Handing
over, gaining acceptance, harvest benefit, Review, record and Disbanding team. Hindrance to
effective close out. Early Termination – Decision rules for early termination, shutting down
projects, Emotional issues, Claims disputes and protections available to organizations. Project Final
Report- Objectives and importance of Final report, Elements in Final report.
90
Recommended Books:
1. A Guide to the Project Management Body of Knowledge: PMBOK® Guide (Fifth Edition)
2. Project Management – Achieving Competitive Advantage, Jeffrey Pinto
3. Advanced Project Management- A Structured approach , Frederick Harrison and Denis lock
4. Project Management – A Systems Approach to Planning Scheduling and Controlling, Harold
Kerzner.
91
ECPOM MANAGEMENT OF TECHNOLOGY & Working S3 Elective
05 INNOVATION
Course Objectives
01. Utilizing the skills acquired in the course in the effective management of Technology
and Innovation to build strategic capabilities that result in sustainable competitive
advantage
02. Monitoring the waves of Technology Innovation and effectively predict future
innovations.
Module 1
Meaning & Importance of Technology and Innovation, Process & importance of management of
Technology and Innovation, Technology – Market Pull theory, Technology push theory, Measuring
technology change Stages in strategic technology life cycle.
Module 2
Significance of MTI in Strategic Management, Integrating MTI and Strategy – Capabilities: the
Building blocks of strategy, Technology and Competitive Advantage. – Analysis of Technology-
Continuous, Radical, Offensive, Defensive Technology, Technology Life cycle - S-curve
Module 3
Innovation Planning- when to innovate or not, Types of Innovation, Innovation planning process,
Factors that help innovation planning, Technology stages and planning, Internal Innovation:
Implementation- Issues in Implementation- Leadership, Engagement, Extension and Alignment,
Innovation:- Evaluation and Control- Evaluation and Control Process, Types of Control, Advantages
and disadvantages, Innovation Project Management and New Product Development.
Module 4
Obtaining Technology: Planning – Alliances, Merger & Acquisition, Technology acquisition,
Obtaining Technology: Implementation – Key Implementation issues in acquisition of technology,
Key elements in acquisition of technology, Characteristics and types of acquisitions, Execution of
technology acquisition. Obtaining Technology: Evaluation and Control- Places where evaluation and
control occur- Evaluation of capabilities, Due Diligence before technology acquisition, negotiating
the deal, Integrating the new technology in the system, Ongoing evaluation & control, Metric for
evaluation and gap analysis.
Module 5
Managing Platform and Portfolio of Technology- Technology Innovation complexity and its
management, Product platforms and Platform strategy, Portfolio management- Characteristics of
Portfolio management, Building strategic success through technology and Innovation- Building
capabilities, Sustainable competitive advantage and strategic decisions, Organizational learning and
knowledge management – Learning activities, types of learning, Impact of structure on learning,
Dimensions of Knowledge management, creating a fit between organization components and
92
knowledge management, Innovation waves and predicting future- Waves of Technology innovation,
Methods of viewing future, Predicted future technologies.
Recommended Books:
1. Strategic Technology Management, Frederick Betz. – McGraw Hill

2. Strategic Management of Technology and Innovation, Margaret A. White & Garry D. Bruton
– South Western Education Publishing
3. The Management of Innovation & Technology, John Howells – Sage Publishing
93
EC POM WORLD CLASS MANUFACTURING Advanced S3 Elective
06
Course Objectives
01. Get an in depth appreciation of the “state-of-the-art” philosophy, disciplines and
techniques available to enable every manufacturing enterprise to perform at world-
class level
02. Gain insights into seamlessly integrating the philosophy and practices of World class
manufacturing with the daily manufacturing routine.
03. Understand the importance of Total Employee Involvement, Labour and Human
resource aspects of WCM.
Module 1
Information Age and Global Competitiveness – World Class manufacturing and Information age
competition, Manufacturing Challenges of Information age- Time based competition, Problems in
manufacturing- Problem of Coordination, Gaining completive edge through World Class
Competition, Cutting Edge Technologies Hall’s framework of Value added manufacturing,
Schonberger’s Framework of WCM, Gunn’s Model of WCM.
Module 2
Evolution of WCM, First Principles of WCM, Practices in WCM – World Class practices in the factory,
Production leveling , Cellular Manufacturing, PP Systems, New product development, Quality in
WCM- Deming’s, Shingo’s Approach to quality management, Toyota production System ( TPS)-
Waste elimination -The 7+1 non value adding wastes in Business, The culture behind TPS: The 14
Principles.
Module 3
Information Management tools – Product and Process design tools-CAD, CAE, CAPP, PDM, Lean
Production Tools – JIT, KANBAN, SQC,TPM & OEE, Decision support execution and business tools-
MRP, ERP, MES, SCM, Data warehousing and data mining, Material Processing and Handling tools –
FMS, CNC machines, Industrial robots, AGV , AS/RS, Lean Production tools- SMED, Poke Yoke, Rapid
Prototyping, Manufacturing Strategic Intent Framework, Strategic use of IT in manufacturing, Value
Stream Mapping, validation, recommendations, Benchmarking: Definition, mission and objectives,
managing benchmarking process, training and code of conduct, future scope and benchmarking
process.
Module 4
Business Strategy and Global competitiveness, Generic manufacturing strategies for Information
age – Innovation, Mass Production, Mass Customization, and Continuous Improvement Strategies,
Strategic Thinking in Manufacturing & Issues in Strategic Planning for WCM, Strategic Planning
Methodology for WCM, Implementing WCM Plan, Performance measurement – The PO-P system,
TOPP System, AMBITE System, Cycle time and Delivery Performance and Customer service,
Financial performance, Balance Scorecard.
Module 5
HR dimensions in WCM, Morale and team work, High employee involvement, Cross functional
teams, Human Integration Management, Total Employee Involvement and the factors that affect the
involvement of the people, Manufacturing strategic Intent Classification (MANSI)- World class
94
players, Transitional Players, Inertia Players License regime survivors, Translating Manufacturing
Strategic Intent to Action.
Recommended Books:
1. Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA.
Rother, M., Shook, J.
2. World Class Manufacturing – A Strategic Perspective, BS Sahay, KBS Saxena
&Ashish Kumar. – Macmillian India
3. The Toyota Way: 14 Management Principles, Jeffrey K. Liker
4. World Class Manufacturing – The Lesson of Simplicity, Richard J Schonberger
95
EC POM SERVICE OPERATIONS MANAGEMENT Working S4 Elective
07
Course Objectives
01. To increase students’ understanding of the nature and importance of the service sector
in the economy of any country.
02. To aid students in effective decision making in the management of a service
organization
03. To give students a conceptual knowledge on the various service operations practices in
services industries across the globe.
Module 1
Characteristics of services, Classifications, Types of Service & Service Processes, Service Concept,
Service Encounter, Service experience, Strategies for Service Capacity Planning Service and
Economy.
Module 2
Service design framework- Technology: Its impact on services and their management, Service
delivery system, Design and development of Services, Designing New Service – New Service
development process, Tools for decision making in new service design, Designing the Service layout
strategies, Product Layout, Process Layout, Office layout, Analyzing Processes, Service Blueprinting,
Service Quality, Off shoring and Outsourcing Services.
Module 3
Service Delivery – Service processes, Service people, Resource utilization, Network technology and
information, Service Capacity Planning – strategies for service capacity planning, Managing Service
Experience, Managing waiting lines and queues, Revenue and Yield management, Global Service
Systems International Trade in Services, Customer as the focus in Global service management,
Service strategies for competitiveness in global markets.
Module 4
Purpose of performance measurement, Targets and rewards, Benchmarking, Service performance
networks, World Class Service, Approaches to operation improvement, Service recovery and
Service guarantee, Data Envelopment Analysis and Scoring System.
Module 5
Strategic Positioning and Service Strategy, Supply chain in Services- Characteristics and
Management, Internet Strategies, Environmental Strategies, Sustainable service Operation,
Leadership and teams in service operations, Not for profit and public service operations, Electronic
Service Operations Management, Survey of Service industry practices in- Airlines, Hospitality,
Healthcare, Financial services, Entertainment, IT, Communication, Education and Environmental
Services.
Recommended Books:
1. Successful Service Operations, Richard D Metters. Cengage Learning India
Private Ltd
2. Service Operations Management – The total experience, David Parker.
3. Service Management: Operations, Strategy, and Information Technology
James A. Fitzsimmons, Mona J. Fitzsimmons – McGraw Hill
96
EC POM INDUSTRIAL SAFETY & OCCUPATIONAL Working S4 Elective
08 HEALTH
Course Objectives
01. To provide the students a basic understanding of Industrial safety, Hygiene and
Occupational Health.
02. To provide conceptual knowledge to the various aspects of Industrial Hygiene and
Occupational health that would enable them to appreciate and motivate them to make the
work place a better place for all employees.
03. To plan and execute productivity improvement initiatives through reduction in human error
and improvement in safety
Module 1
Understanding the importance of safety at work: Concept of Safety-Applicable areas- Recognition,
evaluation and control of physical hazards- Hazard Analysis, Human Error and Fault Tree Analysis-
Emergency Response-Hazards and their control in different manufacturing and processing
industries.
Module 2
Industrial Accidents: Causes and effects of Industrial accidents-Impact of accidents on employees,
union, management and society- Organization’s Role and Responsibility in the Prevention of
Accidents- Different models.
Module 3
Standard of Safety Norms-Indian scenario Safety Protection, Safety Policy, Personal safety,
Responsibilities of management in health and safety, Functions of National Safety Council, Concept
of health and occupational health, Spectrum of health, Occupational and work related diseases,
Levels of prevention, History of occupational health, Characteristics of occupational diseases,
Essentials of occupational health service, personal protective equipment (respiratory and non-
respiratory)
Module 4
Concept of workplace and its design, Improving safety and productivity through work place design
control measures, Technical and engineering control measures. Control measures against human
error, Preventive maintenance. Role of Preventive maintenance in safety and health, Safety and
good housekeeping, Typical accidents due to poor housekeeping, Clean-up campaigns, Inspections
and check-list. Result of good housekeeping, Plant safety observation, Plant Safety Inspections,
Safety sampling, Safety Surveys, Safety Inventory System, Product Safety, Permit to
work systems, Safety tag systems.
Module 5
Accidents in work place-Types, Investigation methods, Analysis, Reporting and Recording, Injuries -
First aids- Health problems in different types of industries – construction, textile, steel, food
processing and pharmaceutical, Fire- Causes, Types of fire, Extinction of fire, Prevention of fire.
Recommended Books:
1. Dr.NaseerElahi, Industrial Safety Management, Gyan Publication, New Delhi.
2. L.M. Deshmukh, Industrial Safety Management, Tata McGraw Hill.
3. R.K.Trivedi, Pollution Management in Industies, S Chand Publishing, New Delhi.
97
EC POM GLOBAL OPERATIONS & LOGISTICS Working S4 Elective
09 MANAGEMENT
Course Objectives
01. Have a very good understanding of the terminologies, concepts and tools needed to
analyse global operations.
02. Be able to analyze the risks associated with operations and logistics in global context
and effectively manage it.
03. Be able to objectively measure and evaluate the performance of global logistics and
develop effective structure to achieve excellence in global operations.
Module 1
Global Operations & Logistics Evolution and design – Forces of globalization, integrative approach
to managing flows in Global operations, Globalization of Operations Strategies – Introduction,
Global operation strategies, a conceptual framework-four driving forces of globalization process,
Global markets, Technological forces, Global cost forces, Political and macroeconomic forces,
current and future challenges, Global Marketing strategies- Geographical Integration- Global versus
Local market.
Module 2
Supplier Network Development- Evolving concept of Outsourcing, A framework of Analysis,
Physical distribution –Architecture of a physical distribution Network in a global operations
approach, Logistics Service firms and 3PL, Global operations Strategy – Basic concepts, Difference
between International Operations management and International operations strategy, Basic
principles of Global operations Strategy- Integration, Coordination, trade off and focus,
Globalization of Operations of a firm, Globalization of manufacturing, service, why globalize-
Theories and frameworks of globalization, Benefits of globalization.
Module 3
Domestic to Global Supply chains- complexities and uncertainties, Vertical Integration Issues in
Global Supply chain, Managing productivity & quality, Materials & Sourcing, Technology, HR in
global operations, the Cultural impact on global Operations, Global network configuration,
Orienting International Facilities- Trade Offs.
Module 4
Operations Exposure to exchange rate: Risk and its management, Managing Operations exposure,
Pricing strategies for exporting firms, Global sourcing strategies under exchange rate risks.
Module 5
Information Management for global operations – Characteristics of Logistics information and
Telecommunication system( LITS), Logistics organization and its relationship to LITS, Developing
sectoral LITS: Role of information systems, Performance Measurement and Evaluation in global
Logistics- Performance information, Measuring performance in functional and sectoral integration,
Organization structure for Global Logistics Excellence – New organizations related to
manufacturing and logistics Operations, sectoral logistics cooperation, International factors in
Global organizations, Socially responsible global operations and sustainable global operations.
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Recommended Books:
1. Global Operations Texts and Cases – Phillippe-Pierre Dornier, Richardo Ernst,
Michel Fender, John Wiley and Sons(p) ltd.
2. Managing Global Operations – Cultural and Technical success factors, Scott T
Young, and Winter Nie. Quorum books UK.
3. Global Operations Strategy, Fundamentals and Practice, Yeming Gong, Springer
99
EC POM OPERATIONS STRATEGY Working S4 Elective
10
Course Objectives
01. Be able to develop an understanding of how to design a company’s operations model
so as to meet the competitive strategy of the company while employing the resources
in the most efficient way.
02. Provide knowledge to formulate the strategy in terms of the capacity, supply networks,
process technology, New product and service development
03. Demonstrate knowledge and skill in formulation and successful implementation of
Operations strategy that leads to sustainable competitive advantage of the firm.
Module 1
Operations Strategy- Importance and Linkage with Corporate strategy, Strategies and values,
Competing through operations. Operation strategy in global economy-Strategic alliances and
production sharing, Fluctuations of international financial conditions and international
companies.Changing nature of world business. Quality, Customer service and cost challenges.
Module 2
Value as business concept – strategic issues in manufacturing – Value Chain concept Focus, core
competence and distinctive capabilities – stake holders & strategy, Checking markets, Outcome of
Market debate – Linking manufacturing to Markets – strategic integration –Order Winners, Order
Qualifiers.
Module 3
Technology strategy Issues in New Product development Time to market – strategic nature of
process– Business implication of Process choice – Hybrid Process. Change management and
Sustainability Procedure – company or plant based profiles – decisions for product reallocation –
downsizing – Capacity decisions Progression & Regression. Evaluating various tradeoffs
alternatives – Focused manufacturing – Product or process focus –value chain approach
Module 4
Humanistic aspects of operations strategies, Strategic quality management: TQM, Quality policy,
goals, objectives and audit, Total Productivity Management, Strategic aspects of Environment
Management System (EMS) and Social Accountability (SA) Standards, Leveraging IT for strategic
management of Operations.
Module 5
Sustainable alignment- sustaining alignment over time, Formulation of strategy, Formulation
models for alignment, Operations strategy formulation challenge, New approaches to Operations
strategy- TQM, Lean, Business process re-engineering, ERP Six sigma, Purpose of
Implementation0- Strategic context, Point of entry, The process of operations strategy deployment-
The methodological context, Project – delivery context, participation – Operational context.
Recommended Books:
1. Operations Strategy, Nigel Slack, Pearson Education limited
2. Operations strategy, David Walters. Palgrave Macmillan.
3. Operations Management by Terry Hill, Palgrave, 2nd Edition.
100
INTERNATIONAL BUSINESS ELECTIVES
CODE: EC IB 01 to EC IB 10

01. International Economics S3
02. International Financial System S3
03. International Marketing S3
04. Import / Export Policies & Procedures S3
05. Global Trade Practices S3
06. International Human Resource Management S3
07. International Economic Organisations S4
08. International Logistics & Supply Chain Management S4
09. International Trade Promotion Strategies S4
10. World Economic Geography S4
101
Code of Course
EC IB 01 INTERNATIONAL ECONOMICS Working S3 Elective
Course Objective
01. To provide an introduction on basic concepts and theories on international economics
02. To familiarize the participants concepts of international monetary system.
03. To familiarize the participants on trends in India’s foreign trade.
Module 1Introduction to International Economics

Meaning, Scope & Importance Inter-regional and international trade.Importance of International
Trade. Theoretical Aspects of Economic Integration: Free trade area, customs union and common
market; Theory of customs union; Trade creation and Diversion effects.
Module 2 Theories of International Trade

Theory of Absolute Cost Advantage, Theory of Comparative Cost Advantage.Intra – Industry Trade.
Gains from Trade, Measurement of gains, static and dynamic gains. Terms of trade – Importance &
Types, Detrainment’s of Terms of trade, Causes of unfavorable terms of trade to less developed
countries.
Module 3 Trade policy & Exchange Rate

Free trade policy – case for and against, Protections – case for and against, Types of Tariffs and
Quotas, Determination of Exchange rate, Fixed & Flexible Exchange Rate – Merits and Demerits.
Module 4 Balance of Payments

Balance of trade and Balance of payments; Current Account Deficit (CAD) – Concepts and
Components Equilibrium and Disequilibrium in Balance of Payments; Causes and Consequences,
Measures to correct deficit in the Balance of Payments. International Monetary System,
Devaluation; - Merits, Demerits and Limitations, Appreciation and depreciation; Foreign Trade
Multiplier; - Concept and Limitations, IMF, World Bank – Objectives, Functions & Performance.
Module 5 Foreign Trade in India

Recent changes in the composition and direction of foreign trade; Causes and Effects of persistent
deficit in the Balance of Payments; Measures adopted by the Government to correct the deficit after
1991; WTO & India Export Promotion measures, Export Promotion – Contribution of SEZ; Foreign
Trade policy 2015-20, Role of Indian Multinational Corporations.
Recommended Books:
1. Krugman P.R and M. Obstfeld , International Economics : Theory and Policy, Pearson.
2. D.Salvatore, International Economics, Wiley India.
3. Bo Sodersten and Geoffrey Reed, International Economics, Macmillan Press Ltd.
4. Cherunilam Francis, International Economics, TATA McGraw-Hill Publishing Company Ltd,
New Delhi.
102
Code of Course
EC IB 02 INTERNATIONAL FINANCIAL SYSTEM Working S3 Elective
Course Objective
01. To provide an introduction about international financial system to the participants.
02. To familiarize the participants concepts of exchange rate determination and foreign
exchange markets.
03. To familiarize the participants on international financial markets, instruments and debt
crisis.
Module 1 Introduction to International Financial System

International Monetary System: Features and requirements; System of exchanging currencies –
From Bretton Woods system to free float and convertibility; Pegging of currencies –target zone
arrangement; European monetary system; International liquidity.
Module 2 Exchange Rate Determination

Exchange rate determination in spot and forward market – Interest Rate Parity (IRP), Purchasing
Power Parit, Fisher open equation Monetary and portfolio balance approaches; Short run demand
and supply theory, BOP theory, and Growth theory; Forecasting Exchange Rate.
Module 3 Foreign Exchange Markets and its Activities

Exchange rate quotations and practices; Foreign exchange market activities; Forex Exposure
andRisk Management. Arbitraging, hedging, forward contracts, forefeiting and speculation.
Module 4 International Financial Markets and Instruments

Changing scenario; International capital and money market instruments; International
development banking; Euro – currency markets; International securities markets and instruments –
Bond and notes market; equity market, GDR,ADR, EDR and IDR; Integration of financial markets
and approach; Role of financial intermediaries.
Module 5 International Debt crisis

Causes and impact on the developing and developed countries; challenges of International debt
crisis.
Recommended Books:
1. Levi, Maurice, International Finance, McGraw Hill Inc., New York.

2. Shapiro C, Alan, Multinational Financial Management, Wiley India.
3. Sharan V, International Financial Management, Prentice Hall of India Private Ltd, New Delhi.
4. Seth A.K., International Financial Management, Rutledge.
103
Code of Course
EC IB 03 INTERNATIONAL MARKETING Working S3 Elective
Course Objective
01. To familiarize the participants basic concepts of international marketing.
02. To familiarize the participants on factors deciding international product and it’s pricing.
03. To familiarize the participants basic concepts of various international promotional strategies.
Module 1 Introduction to International Marketing

Nature, importance and scope of international marketing – International market orientation and
involvement, International marketing management process – an overview. Influence of physical,
economic, socio, cultural, political and legal environments on international marketing, operations;
Scanning and monitoring global marketing environment; International marketing information
system.
Module 2 International Market Segmentation and Positioning

Screening and selection of markets; International market entry strategies. International Product
Planning: Major Product and Services decisions. Product standardization vs. adaptation; Managing
product line; International product life cycle (IPLC); New product development.
Module 3 Pricing for International Markets

Factors affecting international price determination; International pricing process and policies;
Delivery terms and currency for export price quotations; Transfer pricing. International
Distribution Decisions: Distribution channel strategy – International distribution channels, their
roles and functions; Selection and management of overseas agents; International distribution
logistics inventory management transportation, warehousing and insurance.
Module 4 International Promotion Strategies

Communications across countries complexities and issues; International promotion tools and
planning –Advertising, personal selling, publicity and sales promotion; Developing international
promotion campaign; Planning for direct mail, sales literature, trade fairs and exhibitions.
Module 5 International Marketing Planning, Organising and Control

Emerging trends in International Marketing; International Marketing through Internet; Ecological
concerns and International Marketing ethics..
Recommended Books:
1. Rakesh Mohan Joshi, International Marketing, Oxford University Press, New Delhi,2005.
2. Francis Cherunilam, International Marketing, Himalaya Publishing House, Mumbai.
3. J. S. Rathor& B. S. Rathor, Export Marketing, Himalaya Publishing House, Mumbai,2016.
104
Code Course
EC IB 04 IMPORT/EXPORT POLICIES & Working S3 Elective
PROCEDURES
Course Objective
01. To familiarize the participants basic concepts of import/export formalities.
02. To familiarize the participants on important international trade terms.
03. To familiarize the participants processing of an import/export order.
Module 1 Registration formalities for Exports/Import

IEC Code, DGFT,CB, Regional Licensing authorities, export Promotion Councils, Tax, Excise
Authorities. Various types of Exports: Merchant/Manufacture, Government regulation on
Export/Import - Banned, prohibited, canalized,restricted items; status house holders-benefits.
Module 2 International Trade Terms

INCOTERMS 2010-FOB,CIF,EXW etc; UCPDC-UCP 600; Trade contract and trade elements; Export
Payment Terms: Credit risk management and payment terms; Main features of payment terms -
Advance payment, open account, documentary credit; Letter of credit and parties involved; Types
of LC; – Documentary bills for collection –DP and DA; Marine and Credit insurance; Export finance –
pre-shipment and post-shipment; Price computation-FOB,CFR & CIF.
Module 3 Import
Preliminaries, Procedures & Policies, Government regulations on import- Negative lists; Categories
of importers- Actual/Non-actual user license, Special schemes for importers-EPCG, Duty exemption
and remission, DFIA,DBK,EOUs, SEZ,STPs etc; Import Documentation-transport documents, bill of
entry, airway bill, certificate of inspection, certificate of measurement, freight declarations.
Module 4 Packing and labeling of Export Consignments

Central Excise Rules, Cargo Insurance and Claim Procedures, Declaration of Exports and forms
GR/SDF/PP/SOFTEX, Custom Clearance of Export Cargo; Quality Control and Pre-shipment
Inspection; EIA/EIC ;ISO 9000/BIS 14000.
Module 5 Processing of an Export order

Documents – ADS-commercial and regulatory documents; Transport Documents, Invoices, Bill of
exchange, B/L, Shipping bill, certificate of origin-GSP, customs house agent; Pre-shipment Export
Documents, Letter of Credit, Documents relating to it, Export Incentives, Export Houses Basics.
Recommended Books:
1. J. S. Rathor & B. S. Rathor, Export Marketing, Himalaya Publishing House, , Mumbai,2016.
2. Khushpat S. Jain, Export Import Procedures & Documentation, Himalya Publishing House,
Mumbai, 2015.
3. Ministry of Commerce, Handbook of Procedures, Volumes I and II, Government of India, New
Delhi.
4. Ram Paras, Exports: What, Where and How?, Anupam Publications, New Delhi
105
Code of Course
EC IB 05 GLOBAL TRADE PRACTICES Working S3 Elective
Course Objective
01. To familiarize the participants concepts of international trade.
02. To familiarize the participants on India’s foreign trade and policies.
03. To introduce participants about Indian Government role in fostering international trade in
India.
Module 1 International Trade

Need and importance of international trade – leading countries – Pattern and structure of global
trade, Major Trade Blocks: NAFTA, EEC, ASEAN, Tariff and non-tariff barriers; Recent trends in
world trade.
Module 2 India’s Foreign Trade and Investments

Pattern and structure of India’s foreign trade; Terms of trade; Foreign investment flows-FDI; India’s
balance of payments account and correction policies.
Module 3 India’s Foreign Trade Policy

FTP 2015-20 highlights-MEIS,SEIS etc. – Export promotion – Import Policy and control – Foreign
investment policy – Policy Framework for FDI in India; Nature and characteristic features of Exim
documents; EDI and documentation; EXIM Policy Framework: DGFT, Legal framework, Objective of
EXIM policy; Policy overview – Facilities and restrictions.
Module 4 Role of Government in India’s Foreign Trade

DGFT – FEMA-EPC;EOU – EPZ – SEZ in India, Government support for International Trade-Schemes
and incentives; Credit Risk Management: Export credit insurance – Concept and importance; Role of
Export Credit Guarantee Corporation (ECGC); Covers issued by ECGC; Financial guarantees;
Coverage of commercial and political risks – procedures and documentary requirements.
Module 5 International trade bodies and regulations

WTO,WIPO-TRIPS,TRIMS, GATS,GSP; India’s Trade relationship with major Trade Blocs in the
world – India’s Trade agreements with various blocs.
Recommended Books:
1. Francis Cherrunilam, International Trade and Export Management, Himalya Publishing House,
2009.
2. H. Elhanan, International trade and trade policy, MIT Press.
3. Ministry of Commerce, Handbook of Procedures, Volumes I and II, Government of India.
4. Ram, Paras, Exports: What, Where and How?,Anupam Publications, New Delhi.
5. Salvatore D, International Economics, John Wiley & Sons.
6. SubbaRao P, International Business, Himalya Publishing House
106
Code of Course
EC IB 06 INTERNATIONAL HUMAN RESOURCE Working S3Elective
MANAGEMENT
Course Objective
01. To provide an introduction on global HR management challenges.
02. To familiarize the participants techniques for taking up global assignments.
03. To familiarize the participants concepts on practices and programs for global HR
management.
Module 1 HR and Global Business Challenge:

The differences between domestic and international Human Resources – The Various perspectives
and approaches of International Human Resource Management.
Module 2 The role of cultural understanding

Culture and HR functions in a global subsidiary Planning Recruitment and Selection, Staffing
Policies, Performance Management of international employees, Performance Appraisal in a global
context. Recent innovative methods in HRM.
Module 3 Orienting and training employees for global assignments

Approaches to training - Integrating business strategy with international training & development.
Compensation-various approaches – Factors affecting compensation systems. Benefits – the
adjustments and incentives.
Module 4 ILO and International Labor Relations

Key issues, Various Agreements International Labour standards, Safety and fair Treatment,
Repatriation: Process, Problems and Solutions.
Module 5 MNC’s and HR Policies

Human Resources Practices and Programs adopted in USA, European and Major Asian countries
(Japan, China and India).
Recommended Books:
1.Dowling PJ and Welch DE, International Human Resource Management, Cengage Learning,
Thompson.
2. Pawan Budhwar, Managing Resources in Asia-Pacific, Rutledge Taylor & Francis Publication.
3. Paul Sparrow, Chris Brewster and Hillary Harris, Globalizing Human Resource Management, Rout
ledge Taylor & Francis Publication.
4. P.L Rao, International Human Resource management, Excel books.
5. Randal Schuler & Susan Jackson, Managing Human Resources in Cross-Border Alliances, Rutledge
Taylor & Francis Publication.
107
Code of Course
EC IB 07 INTERNATIONAL ECONOMIC Working S4 Elective
ORGANISATIONS
Course Objective
01. To provide an introduction on relevance of international economic organizations.
02. To provide an introduction on important international trade agreements and economic
integration.
03. To familiarize the participants on important regional trade blocs and its impact on India’s
global trade.
Module 1 International Organisations

International Monetary Fund (IMF): World Bank Group-International Bank for Reconstruction and
Development (IBRD), International Development Agency (IDA), International Finance Corporation
(IFC), Multilateral Investment Guarantee Agency (MIGA).
Module 2 International Agreements on Trade & Service

General agreement on Tariffs and Trade (GATT); World Trade Organisation (WTO); WTO
Agreement, Tariff and Non- Tariff restrictions, Investment and transfer of technology, Quota
restriction and anti- dumping, permissible regulations, Dumping of discarded technology and goods
in International Markets. United Nations Conference on Trade and Development (UNCTAD);
International Labour Organisation(ILO).
Module 3 Economic Integration and Cooperation

Meaning and Scope, rationale and objectives, Forms of Integration, Integration Theory. Benefits and
Disadvantages of RIAs. Economic Integration of Developed Countries and Developing countries.
Module 4 Selected Regional Blocks

NAFTA, EU, ASEAN, SAARC, SAPTA, Indo-Lanka Free trade, Indo -Singapore CECA Globalization vs.
Regionalization.
Module 5 India and International Economic Organisations

India’s Trade relationship with major Trade Blocs in the world – India’s Trade agreements with
various blocs; India and Regional cooperation; Impact of international economics organisations in
Indian’s trade and service – WTO, WIPO etc.
Recommended Books:
1. Cherunilam Francis, International Economics, TATA McGraw-Hill Publishing Company Ltd, New
Delhi.
2. Krugman P.R and M. Obstfeld , International Economics : Theory and Policy, Pearson.
3. Salvatore D, International Economics, Wiley India.
108
Code of Course
EC IB 08 INTERNATIONAL LOGISTICS AND Working S4 Elective
SUPPLY CHAIN MANAGEMENT
Course Objective
01. To provide an introduction on concepts and relevance of logistics and supply chain
management in international trade.
02. To familiarize the participants concepts of various modes of transport and warehousing of
merchandise goods.
03. To familiarize the participants concepts of supply chain drivers.
Module 1 Marketing Logistics

Concept, objectives and scope; Relevance of logistics in international marketing; International
supply chain management and logistics; Concept of customer service; Third and Fourth Party
Logistics, Total cost approach to Logistics.
Module 2 General Structure of Shipping and Air transport

Characteristics, liner and tramp operations; Code of conduct for liner conferences; Freight structure
and practices; Chartering principles and practices; UN convention on shipping; Air transport – Air
freight – IATA – Cargo handling; freight structure and operations; Carrier consignee liabilities.
Module 3 Developments in Ocean Transportation

Containerization-types; CFS and ICD; Dry ports; Multi-modal transportation and CONCOR; Role of
intermediaries including freight booking, shipping agents, C&F agents, Ship owner and shipper
consultation arrangements. Inventory control and Warehousing: Inventory management – concepts
and application to international marketing; Significance and types of warehousing facilities.
Module 4 Supply Chain

Definition – scope and importance of supply chain – supply chain drivers and metrics - Designing
supply chain network: Distribution network – Factors influencing distribution -Transportation
decision in supply chain management.
Module 5 Forecasting and planning in supply chain management

Measuring Logistics Costs and Performance- Co-ordination in supply chain management- Role of IT
in supply chain management. Global Merits of Logistics Management
Recommended Books:
1. Branch Alan, Global supply chain management and International logistics, Routledge, 2009.
2. David P, International Logistics, Biztantra, New Delhi , 2006.
3. K. ShridharaBhat, Logistics and Supply Chain Management, Himalaya Publishing House, Mumbai,
2014.
4. Sudalaimuthu S, Raj S. Anthony, Logistics Management for International Business: Text and
Cases, Prentice-Hall of India Pvt. Ltd.
109
Code of Course
EC IB 09 INTERNATIONAL TRADE Working S4 Elective
PROMOTION STRATEGIES
Course Objective
01. To familiarize the participants concepts of international advertising, media planning and
analysis.
02. To familiarize the participants on international sales promotion and information on
international trade promotion organizations.
03. To familiarize the participants on Government regulations/incentives on import/export of
promotional materials.
Module 1 Global advertising

Global market segmentation and advertising strategy advertising media, branding, selecting of
advertising agency; Branding decisions in International trade-brand piracy.
Module 2 Media planning and analysis

Tactical considerations, specific media information, media limitation legal and tax consideration,
language limitation, cultural diversity production and cost limitation, international control of
advertising.
Module 3 Sales promotion

Sales management for exporters, export sales organizations; Government regulations for import
and export; Export salesman – characteristics, recruitment and training, routing of salesman,
foreign language skills, sales promotion restrictions.
Module 4 Export promotion

Export promotion organization, Foreign Embassy support, ITPO,DGFT,DGCI&S,
CGPDTM,SEZ,APEDA,FIEO, IIFT, MPEDA, Commodity Boards and Export Promotion councils.
Module 5 International agencies for Trade Promotion

Major Global Trade Fairs/Exhibitions-Commodity/Sector, Government support for trade
promotion-incentives, Use of Internet for trade promotion; Emerging trends in International trade
promotion.
Recommended Books:
1. Francis Cherunilam, International Marketing, Himalaya Publishing House, Mumbai.
2. Rakesh Mohan Joshi, International Marketing, Oxford University Press, New Delhi, 2005.
3. Rathor J S & Rathor B S, Export Marketing, Himalaya Publishing House, Mumbai, 2016.
110
Code Course
EC IB 10 WORLD ECONOMIC GEOGRAPHY Working S4 Elective
Course Objective
01. To provide an introduction on basic concepts of economic geography and commercial
activities.
02. To familiarize the participants on various naturals resources and it’s commercial
implications.
03. To familiarize the participants on concepts of industrial distribution and international
logistics management.
Module 1 Main Concepts of Economic Geography

Meaning, Scope and Approaches to Economic Geography, Meaning of environment, physical or
natural environment and cultural or manmade environment; Commercial activities: Primary,
secondary, tertiary and quaternary activities; Factors affecting commercial activities of man;
Physical or natural factors: Location, climate, physiography, soil, minerals, vegetation, water bodies.
Module 2 Mineral & Agri Resources

Iron Ore & Bauxite, Power Resources: Coal, Petroleum & Hydro Electricity, Resource Conservation,
Principal Crops: Wheat, Rice, Sugarcane & Tea, Commercial grazing, plantation agriculture, truck
farming, Green revolution in India, Legal aspects- TRIPS, TRIMS, Geographic Indication, Patent
Laws.
Module 3 Animal resources

World distribution of cattle, sheep rearing, pig farming, poultry, Sericulture, Marine resources:
Major fishing regions of the world, Pisciculture and blue revolution.
Module 4 Industrial Distribution

World distribution of iron and steel industries, cotton textiles, petrochemical industries, ship
building and Information Technology (IT).
Module 5 International Trade

Major Trans-Continental Railways, Sea & Air Routes, International Trade: Patterns & Trend, Major
Trade Blocks: NAFTA, EEC, ASEAN; Tariff and Non-tariff barriers; Effect of Globalization on
Developing Countries.
Recommended Books:
1. Paul Knox, John Agnew and Linda McCarthy, The Geography of the World Economy, Oxford
University Press, USA.
2. Saxena H M, Indian and World Geography: Physical, Social and Economic, Rawat Publications,
2016.
3. World Book Inc, World Development Report, Reshaping Economic Geography, World Bank
Publications.
111
INFORMATION SYSTEMS
ELECTIVES
CODE: EC IS 01 to IS 10

01. System Analysis & Design S3
02. E-Business S3
03. Enterprise Resource Planning S3
04. Information Security Management S3
05. Software Quality Management S3
06. Cloud Computing S3
07. Decision Support System S4
08. Software Project Management S4
09. Database Management S4
10. E-Business Strategy S4
112
Code Course
EC IS 01 SYSTEM ANALYSIS & DESIGN Working S3 Elective
Course Objective
01. This course is designed to provide a clear insight to students on system analysis and
design, which is the foundation of business systems development and implementation.
Module 1
Overview of System Analysis and Business modeling; System components, Business profile,
business process models, Business Systems Concept; Systems Development Life Cycle; Project
Selection; feasibility Study. Impact of internet, web based system development, Guidelines for
System development, Roles and responsibilities of a Business Analyst.
Module 2
System analysis: Systems documentation consideration: Principles of Systems Documentation,
Types of documentation, Requirement gathering techniques: Interviews, Group, Communication
Questionnaires, Presentations & Site Visits, SRS documentation. Tools for Analysis and Design of
Business System: modelling, prototyping, CASE tools; Methodologies: Structured analysis, Object
oriented analysis, agile methods. System analysis activities, techniques: JAD, RAD, Agile methods.
Modelling tools: DFDs, Functional decomposition diagrams, CASE tools, UML; Data and process
modelling: DFDs, Data Dictionaries; Process description tools: Decision Analysis; Decision Trees
and Tables.
Module 3
Business Modeling with UML, Components of UML used in Business Modeling, RUP, IDEF, and
BPMN 2.0 basics. Object modeling: Object oriented analysis, Object modeling with UML: Class
diagram, Object diagram, State chart diagram, Activity diagram, Sequence diagram, Collaboration
diagram, Use case diagram, Component diagram, Deployment diagram
Module 4
Output and User interface design: Output design, input design, user interface design, File Design
,Data design concepts, DBMS components, ER diagrams, Documentation Tools ; Testing Techniques
Available ; Systems control and Audit trails ; Systems Administration and Training ;
Conversion and Operations Plan.
Module 5
Systems Control and Quality Assurance: Hardware and Software Selection , Hardware Acquisition ;
Bench marking , Vendor Selection , Operating System Selection , Language Processors. Performance
and Acceptance Testing Criteria, Preparing User Manual. Maintenance Activities and Issues.
113
Recommended Books:
1. Elias M. Awad, System Analysis & Design, Galgotia Publications. India

2. Senn, Analysis & Design of Information Systems, McGraw Hill International.
3. Shelly,Rosenblatt, System Analysis & Design, Cengage Learning, Eighth edition.
4. Hoffer, Modern System Analysis & Design, Pearson Education.
5. Rambaugh, Jacobson, Booch, UML- Reference Manual, Pearson.
114
Code Course
EC IS 02 E-BUSINESS Working S3 Elective
Course Objective
01. This course is aimed at developing an understanding of e-business, with reference to
various issues and concerns imperative to implementation of e-business strategies
Module 1
Introduction To E Business: Origin - Overview of E-Business - Need and factors affecting Electronic
Business - Features of Electronic Business. Electronic business Framework - Enablers of e-business,
Information Services; Interpersonal Communication; Shopping Services; Virtual Enterprises, Web
2.0 and Social Networking, Mobile Commerce, S-commerce, T-Commerce, Economic and social
impacts of e-business.
Module 2
E Commerce Business Models: Business to Consumer (B2C) - Business to Business (B2B) -
Consumer to Consumer (C2C) - Peer to Peer Business Models, M-Commerce Business Models -
Sharing economy - Value Proposition - Revenue Model, Market Opportunity - Competitive
Environment - Competitive Advantage, Market Strategy, Organizational Development, Management
Team.
Module 3
Electronic Payment Systems: Electronic Data Interchange - Paying via the Net - Payment Protocols -
Payment Gateways - Payment and Content Management, Role of Application Service Providers
(ASPs) in Payment via the Internet, Electronic Payment Systems (Cash, Check, Credit Card, Stored
Value, Accumulating Balance), Working of Online Credit Card.
Module 4
Business Applications: E-Commerce and retailing - On-line retail industry dynamics - On-line
mercantile models from customer perspective; Management challenges in on-line retailing, E-
Commerce and on-line publishing - On-line publishing approach from customer perspective.
Module 5
Legal, Privacy Issues, Security and Future: Web security Introduction - Firewalls and transaction
security. Knowledge management in the e-Commerce Era - Search Engine Optimization (SEO),
Indian e-Commerce Scenario; IT Act, Legal issues in E commerce, Indian Convergence Bill; Cyber
Appellate and public key infrastructure (PKI), Hype Cycle, Attribution Modeling
Recommended Books:
1. Bharat Bhaskar, E-commerce: Framework, Technologies and applications. McGraw Hill Education
(India) pvt ltd, 4th Edition.
2. Harvey M.Deitel, Paul J.Deitel& Kate Steinbuhler, E-business and E-commerce for Managers,
Pearson, 2011.
3. Kalakota R- Electronic Commerce - Frontiers of E-Commerce, Pearson Education, 2007, 3rd Ed.
4. Kenneth C. Laudon and Carol GuercioTraver, E Commerce: Business, Technology, Society,
Pearson Education, 3rd Ed.
5. Krishnamurthy S, E-Commerce Management: Text and Cases, Cengage South-Western, 2006.
115
Code Course
EC IS 03 ENTERPRISE RESOURCE Working S3 Elective
PLANNING
Course Objectives
01. To understand the business process of an enterprise.
02. To grasp the activities of ERP project management cycle.
03. To understand the emerging trends in ERP developments.
Module 1
Introduction: Overview of enterprise systems – Evolution - Risks and benefits - Fundamental
technology - Issues to be consider in planning, design and implementation of cross functional
integrated ERP systems.
Module 2
ERP Solutions and Functional Modules: Information Systems – Overview of ERP software solutions
- Small, medium and large enterprise vendor solutions - ERP Functional modules, BPR and best
business practices - Business process Management.
Module 3
ERP Implementation: Planning, Evaluation and selection of ERP systems - Implementation life cycle
- ERP implementation - Methodology and Frame work - Training - Data Migration. People
Organization in implementation-Consultants, Vendors and Employees.
Module 4
Post Implementation: Maintenance of ERP - Organizational and Industrial impact; Success and
Failure factors of ERP Implementation.
Module 5
Emerging Trends on ERP: Extended ERP systems and ERP add-ons -CRM, SCM. Business analytics -
Future trends in ERP systems-web enabled - Wireless technologies, cloud computing.
Recommended Books:
1. Alexis Leon, ERP demystified, second Edition Tata McGraw-Hill, 2008.

2. Jagan Nathan Vaman, ERP in Practice, Tata McGraw-Hill, 2008
3. MahadeoJaiswal and Ganesh Vanapalli, ERP, Macmillan India, 2009
4. Mary Sumner, ERP, Pearson Education, 2008
5. Rajesh Ray , Enterprise Resource Planning, Tata McGraw-Hill, 2011
6.Sinha P. Magal and Jeffery Word, Essentials of Business Process and Information System,
Wiley India, 2012
7. Vinod Kumar Grag and N.K. Venkitakrishnan, ERP- Concepts and Practice, Prentice Hall of
India, 2006
116
Code Course
EC IS 04 INFORMATION SECURITY Working S3 Elective
MANAGEMENT
Course Objective
01. To identify and discuss the benefits of implementing an information security
management system in an organization.
02. Be able to identify assets and threats, and assess risks.
03. To plan and implement a information security management system (ISMS) in an
organization
Module 1
Introduction to Information Security: The business need for security - Confidentiality, availability,
integrity et al. Components of an information system - Software, hardware, data, people,
procedures. System and security development lifecycles.
Module 2
Risk Management: Risk Management terminology - Agents, threats, vulnerabilities, etc. Risk
Identification, assessment (quantitative and qualitative) - Risk appetite and residual risk -
Selecting a risk control strategy - Risk management frameworks – NIST, ISO 31000.
Module 3
Planning for Security: Methodologies for Information Security Evaluation and Assurance - ISO
27000, Common Criteria, NIST Framework - Security education and training - Business Continuity
strategies.
Module 4
Security Technologies: Firewalls and VPNs - Intrusion detection, scanning and analysis tools -
Penetration testing approaches and tools - Physical security controls.
Module 5
Implementing Information Security: Information security project management - Technical aspects -
Non-technical aspects.
Recommended Books:
1. Eric A. Fisch ,Gregory B. White, Secure Computers and Networks: Analysis, Design, and
Implementation , CRC Press
2. Harold F. Tipton and Micki Krause, Information Security Management Handbook, Sixth Edition,
,Auerbach Publications.
3. Michael E. Whitman and Herbert Mattord, Principles of Information Security, 4th Edition, ,
Cengage Learning (2012)
4. Ron A. Weber, Information Systems Control and Audit, Pearson Education India (2002)
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Code Course
EC IS 05 SOFTWARE QUALITY Working S3 Elective
MANAGEMENT
Course Objective
01. To provide a sound knowledge about software quality among management students
02. To know software quality tools and testing processes in software development
environment
Module1
Software Quality: Meaning and definition of Software Quality. Quality control v/s Quality Assurance,
Quality Assurance in Software at each Phase of SDLC.QMS in an organization. Need for SQA group.
Software CMM and other Process improvement Models.
Module 2
Software Quality Measurement and Metrics: Product Quality Metrics: Defect Density, Customer
Problems Metric, Customer Satisfaction Metrics, In-Process Quality Metrics: Defect Arrival Pattern,
Phase-Based Defect Removal Pattern, Defect Removal Effectiveness, Metrics for Software
Maintenance: Backlog Management Index, Fix Response Time, Fix Quality.
Module 3
Basic Quality Tools : Ishikawa’s Diagram, Pareto Diagram, Histogram, Run Charts, Scatter Diagram,
Control Charts, Cause & Effect Diagram, Relations Diagram
Module 4
Six Sigma Methodology: Define Six sigma. Tracking Xs and Ys.Six ingredients of Six Sigma.Three
ways to Six Sigma – Process Improvement, Process Design/Redesign, Process Management.
Organizing for six sigma – Leadership Group, Project Sponsors & Champions, Implementation
leader, Master Black Belt, Black Belt, Team, Process owners. DMAIC Vs DMADV process.
Module 5
Software Verification, Validation & Testing: Objectives and Limits of Testing, Value Vs Cost of
testing, Test Planning, Static Testing, Functional Testing, Structural Testing, Performance Testing,
Testing Environment, Automated Testing Tool, Analysing and Interpreting Test Results.
Recommended Books:
1. Nina S Godbole, Software Quality Assurance: Narosa Publishing House Pvt. Ltd
2. Stephen H. Kan, Kan, Metrics and Models in Software Quality Engineering, Second Edition, Pearson
Education, Inc.
3. Gerald D. Everett, Raymond McLeod, Software Testing- Testing Across the Entire Software
Development Life Cycle, John Wiley & Sons , Inc Publication.
4. PankajJalote, CMM in Practice. Processes for Executing Software Projects at Infosys, Pearson
Education
118
Code Course
EC IS 06 CLOUD COMPUTING Working S3 Elective
Course Objective
01. This course is aimed at developing an understanding about the basics of Cloud
Computing for Business Management
Module 1
Introduction to Cloud Computing: Evolution - Cloud Computing, Hardware, Internet and Software,
Virtualization. Cloud service Attributes: Access to the cloud, Cloud Hosting, Information technology
support. Characteristics of Cloud Computing: Rapid Elasticity, Pay per use, Independent Resource
Pooling, Network Access, Web Services on Cloud
Module 2
Cloud Services Applications: Cloud Delivery Models- Infrastructure-as-a-Service, Platform-as-a-
Service, Software-as-a-Service. Cloud Categories: Public Cloud, Private Cloud, Hybrid Cloud,
Community Cloud. Applications – Online Planning and Task Management –Event Management –
CRM.Cloud service development tools -word processing, databases, storing and file sharing on
cloud.
Module 3
Cloud Computing For Managers: Centralizing Email Communications – Collaborating on Schedules -
To-Do Lists, Contact Lists. Online Community development, Online collaboration tools for projects,
Cloud Computing for Business
Module 4
Cloud Management: Privacy and its relation to Cloud-based Information Systems. Security in the
Cloud: Data Security and Control, Provider Loss, Subpoenaed Data, Lack of Provider Security,
Encryption. Common Standards in the Cloud, End-User Access to the Cloud Computing, Legal and
Ethical dimensions, Cloud Pricing Models.
Module 5
Virtual Office Management: Web-based communication tools, Web Mail Services, Web Conference
Tools, Social Networks and Groupware, collaborating via blogs and Wikis, IBM, Amazon Ec2, Google
Apps for Business.
Recommended Books:
1. John W. Rittinghouse and James F. Ransome, Cloud Computing Implementation, Management and
Security, CRC Press, Taylor & Francis Group, Boca Raton London, 2010.
2. Kumar Saurahb, Cloud Computing – Insights into new era infrastructure, Wiley India, 2nd Edition,
3. Michael Miller, Cloud Computing: Web-Based applications That Change the Way You Work and
Collaborate Online, Que Publishing, 2009
4. Haley Beard, Cloud Computing Best Practices for Managing and Measuring Processes for On-
demand Computing, Applications and Data Centers in the Cloud with SLAs, Emereo Pty Limited,
July 2008.
5. Alfredo Mendoza, Utility Computing Technologies, Standards, and Strategies, Artech House INC,
2007
6. Bunker and Darren Thomson, Delivering Utility Computing, John Wiley & Sons Ltd, 2006.
119
Code Course
EC IS 07 DECISION SUPPORT SYSTEM Working S4 Elective
Course Objective
01. The objective of the subject is to understand the components of Decision Support
System and its relevance for effective information decision making.
Module 1
Introduction: Management Support systems - Decision making, Models. DSS Overview - Data –
Model. Knowledge – Types - Defining Knowledge Management – Evolution of KM.
Module 2
Data - Data Collection, Data Warehousing and Data Mining. Data visualization – Modeling - Static
and dynamic. Optimization - Simulation. Multidimensional modeling.
Module 3
Group Support Systems, Enterprise Decision Support Systems and Knowledge Management
Systems: Group support system (GSS) meaning - Technologies, Enterprise DSS, Knowledge
Management – concepts – basic KM discipline and emerging trends, Knowledge management
methods, Technologies and Tools.
Module 4
Knowledge Based DSS : Artificial Intelligence - Knowledge management relationship with AI - AI
methods used in KMS, Knowledge Acquisition and validation - Knowledge representation -
Inference techniques.
Module 5
Advanced Intelligent Systems: Neural Computing - Fuzzy Logic - Intelligent Agents –
Implementation – Integration - Intelligent DSS
Recommended Books:
1. Efraim Turban and Jay E. Aronson, Decision Support System and Intelligent Systems, Prentice
Hall International, 9th Edition 2010.
2. Elias M. Awad and Hasan M. Ghazri ,Knowledge Management, Pearson Education.
3. George M Marakas, Decision Support System, Prentice Hall International, Paperback Edition,
New Delhi, 2003.
4. Haag, Cummings and McCubbrey, Management Information Systems for the Information Age,
McGraw Hill, 2005. 9th edition, 2013.
5. Janakiraman V. S and Sarukesi K, Decision Support Systems, Prentice Hall of India, 6th Printing
2006.
6. Thohothathri Raman A, Knowledge Management – A resource book ,Excel Books, 2004.
7. VahidLotfi, Decision Support System for Operation Management and Management science,
McGraw Hill Inc, International Edition, New Delhi 1996.
120
Code Course
EC IS 08 SOFTWARE PROJECT MANAGEMENT Working S4 Elective
Course Objective
01. To equip the students with the tools and techniques of Software Project Management
02. To support the student community to design and implement information system with
Module 1
Software engineering and management: Functions of management, Need for software management,
Conventional software management. Evolution of software Economics .Improving software
Economics, conventional and modern software engineering.
Module 2
Software development as a process: Building the software development team - Team building as a
process, The Apollo syndrome, Management Styles, A maturity model for software project
management, Process of team building ,Developing and maintaining project plan – Software
development plan, using the work break down structure, optimizing the project plan using the
design structure matrix, risk management.
Module 3
Management Methods and Technology: Selecting a software development life cycle model – the
software quality life cycle, modeling process, life cycle models, selecting a software development
life cycle , Modeling the target system – requirements modeling methods, requirements analysis
using self interaction matrices, real time systems. Estimating project size, cost and schedule –
costing and sizing software projects, software lifecycle management, 3D function point method, cost
variance method ,Tracking the software project plan – tracking schemes, Earned Value
Management (EVM), precedence diagramming for cost and schedule control, tracking remedial
action.
Module 4
Managing software professionals: Improving team performance – basics, relative importance of
workplace, models of motivation, managing high performance teams-Evaluating software
development team – classic techniques for valuating individuals, Strategy Based Evaluation
methods (SEM), the SEM process, traditional performance evaluation methods, evaluating the
software development team.
Module 5
Future of software management: Modern project profiles, Next generation software economics,
Modern process transitions Agile, SCRUM approaches of project management.
Recommended Books:
1. Lawrence J Peters .Getting results from software development teams, Microsoft Press
2. Walker Royce, Software project Management, Addison-Wesley
3. Sanjay Mohapatra, Software Project Management – Cengage Learning
121
Code Course
EC IS 09 DATABASE MANAGEMENT Working S4 Elective
Course Objective
01. To help the student validate skills in building and implementing databases across
Organisations
02. To be aware of recent trends in database management
03. It aims at providing the participants an opportunity to study the hands-on
implementation of a data base in corporate environment
Module 1
Introduction: Data, database – meaning, DBMS – DBMS models. Querying data with SQL, Developing
SQL Databases. Manipulating Data using data manipulation language (DML) Expressions -
Reporting .Normalization- types and need for Normalization
Module 2
Database Implementation: Query Processing basics and optimization. Transactions Models,
Concurrency Control – Recovery, Security and Authorization – Storage, Indexing and Hashing –
ISAM (Indexed Sequential Access Method), B-Trees – Kd Trees – X Trees, Dynamic Hashing.
Module 3
Distributed Databases: Meaning – Architecture - Advantages, Optimization Access Strategies,
Distributed Transactions Management, Concurrency Control – Reliability.
Module 4
Object Oriented Databases: Object Oriented Concepts – Data Object Models –Object Oriented
Databases. Issues in OODBMS - Object Oriented Relational Databases – Object Definition Languages
– Object Query Languages.
Module 5
Emerging Trends: Data Mining – Data warehousing – Star, Snowflake, Fact Constellation. Open
source database systems. Scripting Language, JDBC (Java Database Connectivity), ODBC (Open
Database Connectivity), Big data analytics.
Recommended Books:
1. Peter Rob and Carlos Coronel, Database System and Design, Implementation and Management,
7th edition, Cengage Learning.
2. RamezElmasri and Shamkant B. Navethe, Fundamentals of Database Systems, 4th , Pearson
Education, 2004.
3. Jeffrey A Hoffer et al, Modern Database Management, 10th Edition, Pearson Education, 2012.
4. Abraham Silberchatz, Henry F. Korth and S.Sudarsan, Database System Concepts, 5th Edition,
McGraw Hill
5. Thomas M. Connolly and Carolyn E. Begg, Database Systems – A Practical Approach to Design,
Implementation and Management, 3rd edition, Pearson Education, 2003.
122
Code Course
EC IS 10 E-BUSINESS STRATEGY Working S4 Elective
Course Objective
01. To describe and evaluate predominant e-business models and strategies as well as to
describe activities involved in formulating and implementing e-business strategies.
02. To describe the challenges and business opportunities of mobile commerce and social
networks.
03. To develop strategic plan for e-business initiatives.
Module 1
Introduction to E-Business Strategy: overview of e-business and e-business strategy - External and
internal analysis- Five Forces analysis - SWOT analysis, segmenting/targeting markets, value chain
and value networks; Sustaining competitive advantage - building up barriers to imitation, dealing
with threats of disruptive innovations in E-business.
Module 2
Strategy Options in E-Business Markets: Strategy fundamentals, e-business revenue models, fit
between strategy and value chain; Exploiting new market spaces - value curve, new value creation,
early mover advantages/disadvantages; Strategy for internal organization: make-or-buy decisions,
organizational structure for e-business activities.
Module 3
Strategy for Interaction with Suppliers: E-procurement, e-SCM, B2B business models, B2B
marketplaces and portals, auctions; Enhancing E-service collaboration with enforcement and
relationship management.
Module 4
Strategy for Interacting with Customers: Consumer behavior and market segmentation, e-CRM, e-
marketing, social networking strategies; Market research, role of intermediaries.
Module 5
E-Business Implementation: Creating effective web presence- customer-centric website design,
website usability testing/evaluation frameworks, examples of winning e-business websites;
Technology infrastructure -Web 2.0 Environment and Social Networks; M-Commerce, cyber trust,
ethics, security and privacy.
Recommended Books:
1. Dave Chaffey, E-Business and E-Commerce Management: Strategy, Implementation and Practice,
Prentice Hall.
2. Efraim Turban, Jae Lee, Michael Chung and David King, Electronic Commerce: A Managerial
Perspective, Pearson/Prentice Hall
3. Mayer R, Chaffey D., Ellis-Chadwick, F and Johnston, K, Internet Marketing: Strategy,
Implementation and Practice, Prentice Hall
123

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MASTER OF BUSINESS ADMINISTRATION

This document was developed with an intention to provide the

A pass in any Bachelor’s Degree Examination of Mahatma Gandhi University or an

1.4 Admission Procedure

1.5 Fees Structure

1.6. Course Duration &Academic Calendar

1.7 Information – Teaching Staff

2. MBA PROGRAMME SCHEME

INTERNATIONAL BIUSINESS ELECTIVES

INFORMATION SYSTEMS ELECTIVES

MASTRER OF BUSINESS ADMINISTRATION

TOTAL NUMBER OF COURSES 33 3300

Note: CC stands for Compulsory Course and EC for Elective Course

3.2.1 Continual Evaluation

Continual Evaluation or internal assessment shall be conducted throughout the semester. It

3.2.2 Comprehensive Evaluation

3.2.4 Maximum Duration of Course

4. Academic Administration in Affiliated Colleges

MBA DEGREE PROGRAMME SYLLABUS APPENDED

CC02 Business Communication 40 60

CC03 Managerial Economics 40 60

CC04 Accounting for Management 40 60

CC05 Quantitative Techniques for Management 40 60

CC06 Business Law 40 60

CC07 Environment Management 40 60

CC08 Business Ethics & Corporate Governance 40 60

Module 3 Organizing & Staffing

Module 4 Leadership & Modern Trends

Module 5 Management Control

Module 1 Introduction to Communication – Managerial Communication

Module 2 Communication Barriers

Module 3 Written Communication

Module 4 Verbal and Non Verbal Communication

Module 5 Negotiations and Report Writing

Module 1 Introduction to Managerial Economics

Module 2 Demand Analysis and Forecasting

Module 3 Supply & Production

Module 4 Market Structure

Module 5 Macro Economic Concepts

Module 2 Insight to Accounting

Module 3 Financial accounting and Management Accounting

Module 4 Financial Statement Analysis

Module 5 Ratio Analysis

Module 1 Quantitative Techniques and Business Management

Module 2 Basic Probability concepts

Module 3 Correlation and Regression analysis

Module 4 Time Series analysis

Module 5 Hypothesis testing

Module 1 Introduction to Law & Contracts

Module 2 Sale of Goods Act

Module 3 Negotiable Instruments

Module 4 Companies Act

Module 5 Laws Related to Business

Module 1 Environment and Ecosystem

Module 2 Natural resources and Energy management

Module 3 Disaster management & resilience

Module 4 Sustainable development

Module 5 Environment Politics

1. Bala Krishnamurthy – Environmental Management: Text and Cases, PHI.