HP LaserJet 4L - 4P Service Manual

Combined Service Manual
Back to Welcome
HP DOC
f’-
‘\
(’\
( HP LaserJet 4L/ 4ML

(C2003A/ C2015A)
/ HP LaserJet 4P/ 4MP
(C2005A/ C2040A)
0 Copyright Hewlett- Warranty WARNING
Packard Company 1993 The information contained Electrical Shock Hazard
in this document is subject To avoid electrical shock,
All Rights Reserved. Repro- to change without nc,tice. use only supplied power
duction, adaptation, or
Hewlett-Packard makes cords and connect only to
translation without prior
no warranty of any kind properly grounded (3-hole)
written pmnnssionis pro-
with regard to this mate- wall outlets.
hibited, except as allowed
under the copyright laws. rial, including, but not
limited to, the implied
Publication number warranties or merchant-
C2005-90988 ability and fitness for a
particular purpose.
First edition, August 1993
Hewlett-Packard shall not
Second edition, March 1994 be liable for errors cm-
Printed in USA tained herein or for inciden-
tal or consequential
damaged in connecti~m
with the furnishing, per-
formance, or use of this ma-
terial.
\
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714
Conventions
This manual uses the following conventions:
Unless specifically stated otherwise, information applies to all four

printer models (LaserJet 4L/4ML/4P/4MP), Most procedures are com-
bined for all printers, except where they differ substantially.
Color is used to emphasize items which are important to the material

under discussion.
The names of major printer parts and assemblies are Capitalized.
Bold is used for emphasis, particularly in situations where italic type

would be confusing.
Italic type is used to indicate related documents or emphasis.
COME’UTER type indicates text as seen on a computer monitor.
Di ;W.-ii’+type indicates text as seen on the printer’s 16 character LCD

display panel (LaserJet 4P/4MP only).
~ indicates keys on a computer keyboard or on the printer’s

control panel (LaserJet 4P/4MP only). Examples include ~ and
m.
,“ Notes contain important information set off from

the text.
i,, 21.JII[,
!’J Caution messages alert you to the possibility of
damage to equipment or loss of data.
WARNING! Warning messages alert you to the possibility of

personal injury.
A detailed matrix of printer features is followed by general
information on the four printer models. Specifications, major
assembly locations, safety and regulatory information are all
included. The chapter ends with a discussion of the service
and repair philosophy along with useful information on
obtaining technical help.
Recommendations pertaining to the physical location of the

printer and consumables are followed by general print media
specifications (including specifications for paper, envelopes,
labels and transparencies).
Chapter 3 provides the step-by-step installation and setup

procedure, along with detailed information on using the
Control Panel for each printer model. Sample self tests and
printer reset information are also included.
Turn to this chapter for information on routine printer

maintenance, including consumables and printer cleaning
procedures. Paper jam procedures are also included.
Here you will find the basic theory-of-operation information

required to understand the various printer systems and how
they function together.
This chapter contains the step-by-step procedures for

replacing all the printer’s field replaceable units (FRUS).
Assemblies are grouped by physical location in the printer.
...
111
Turn to Chapter 7 for diagnosing and troubleshooting printer
problems. Start with the general troubleshooting flowchart,
referencing the paper path and printer component location
diagrams for assistance. Error message tables and image
defect samples are followed by engine test and other
diagnostic procedures. The chapter ends with more
troubleshooting tools such as an image defect ruler and
wiring diagram.
I-Jse Chapter 8 to find any field replaceable unit (FRU) in the

printers. Exploded view drawings are accompanied by
complete part number and description tables.
The parts index is a convenient tool for looking up any field

replaceable unit (FRU). All parts are sorted both by part
number and by part name. Parts are cross-referenced to their
corresponding exploded view illustrations in Chapter 8.
This appendix contains cabling and pin-out information for

the serial, parallel and LocalTalk interfaces which are
supported by the printers.
lJse the subject index to quickly locate any information in the

manual.
iv
Fig l-l Sample Model and Serial Number Labels – 1-3
Fig I-2 External Assembly Locations (LaserJet 4L/4ML) -1-6
Fig I-3 External Assembly Locations (LaserJet 4P/4MP) -1-7
Fig I-4 Internal Assembly Locations (all printers) – 1-8
Fig I-5 LaserJet 4L Internal Assembly Locations – 1-9
Fig I-6 LaserJet 4P Internal Assembly Locations – 1-10
Fig 2-1 Printer Space Requirements – 2-3
Fig 2-2 Distributing Toner – 2-6
Fig 3-1 Attaching the Help Labe”ls (LaserJet 4L/4ML) – 3-6
Fig 3-2 LaserJet 4L/4ML Front Control Panel – 3-9
Fig 3-3 LaserJet 4P/4MP Front (;ontrol Panel – 3-12
Fig 3-4 LaserJet 4P/4MP Menu Map – 3-14
Fig 3-5 Service Mode Menu Map (LaserJet 4ML/4P/4MP) -3-16
Fig 3-6 LaserJet 4L Self Test Page – 3-20
Fig 3-7 LaserJet 4MP Service Mt]de Self Test Page – 3-22
Fig 3-8 Engine Test Button and Printout (LaserJet 4L) – 3-25
Fig 4-1 Service Checkpoints – 4-2
Fig 4-2 Sample 5% Page Coverage – 4-4
Fig 4-3 Paper Feed Area Jam – 4-9
Fig 4-4 Clearing Jams from the Toner Cartridge Area – 4-10
Fig 4-5 Clearing Jams from the l’aper Guide – 4-10
Fig 4-6 Releasing Paper from the Fusing Assembly – 4-11
Fig 4-7 Clearing Jams from the Fuser Area – 4-12
Fig 5-1 Printer Functional Block Diagram – 5-2
Fig 5-2 DC Controller Loads – 5-3
Fig 5-3 Top Cover/Toner Cartridge Plunger – 5-6
Fig !i-4 Power Supply Block Diagram – 5-9
Fig 5-5 High Voltage Power Timing – 5-11
Fig 5-6 Formatter Block Diagram – 5-12
Fig 5-7 EconoMode vs. Regular F’rint – 5-18
Fig 5-8 Image Formation Block Diagram – 5-22
Fig 5-9 Photosensitive Drum – 5-23
Fig 5-10 Drum Surface Potential --5-24
Fig 5-11 Drum Cleaning – 5-25
Fig 5-12 Primary Charging Roller – 5-26
Fig 5-13 Image Writing – 5-27
Fig 5-14 Image Development – 5-29
Fig 5-15 Developing Potentials – 5-30
Fig 5-16 Transferring Stage – 5-3:1
Fig 5-17 Fusing Film and Pressure Roller – 5-32
Fig 5-18 Printer Paper Path – 5-34
Fig 5-19 Oblique Roller Paper Alignment – 5-37
v
Fig 6-1 Phillips vs. Posidriv Screwdrivers – 6-3
Fig 6-2 Memory Module (LaserJet 4L) – 6-4
Fig 6-3 SIMM Access Panel (LaserJet 4P/4MP) – 6-5
Fig 6-4 Power Access Door (LaserJet 4L/4ML) – 6-6
Fig 6-5 Printer Cover Screws (Laser,Jet 4L/4ML) – 6-7
Fig 6-6 Releasing the Printer Cover Rear Tabs – 6-8
Fig 6-7 Control Panel Connector (LaserJet 4P/4MP) – 6-9
Fig 6-8 Printer Cover Screws (Laser, Jet 4P/4MP) – 6-10
Fig 6-9 Cover (LaserJet 4P/4MP) – 6-11
Fig 6-10 Rear Door – 6-12
Fig 6-11 Control Panel Assembly (LaserJet 4P/4MP) -6-13
Fig 6-12 Control Panel RFI Shield (LaserJet 4P/4MP) -6-14
Fig 6-13 Formatter Shield and PCA – 6-15
Fig 6-14 DC Controller Connector& Switch Actuator – 6-16
Fig 6-15 Gear Train Assembly – 6-17
Fig 6-16 Screw Tightening Sequence Example – 6-18
Fig 6-17 Main Motor – 6-19
Fig 6-18 Oblique Roller Assembly – 6-20
Fig 6-19 Tray Forms Size Guide – 6-21
Fig 6-20 Paper Cassette Assemblies – 6-22
Fig 6-21 Laser/Scanner Assembly – 6-23
Fig 6-22 Fan – 6-24
Fig 6-23 Power Switch Assembly (LaserJet 4P/4MP) – 6-25
Fig 6-24 Paper Guide/Roller Assembly – 6-26
Fig 6-25 Transfer Roller -6-27
Fig 6-26 Beam-to-Drum Mirror – 6-29
Fig 6-27 Fusing Assembly – 6-30
Fig 6-28 Fusing Pressure Plate – 6-31
Fig 6-29 Upper Fusing Assembly – 6-32
Fig 6-30 Fuser Delivery Assembly – 6-33
Fig 6-31 Lower Delivery Roller – 6-34
Fig 6-32 Lower Delivery Guide and Exit Sensor Flag – 6-35
Fig 6-33 Fuser Connector Assembly – 6-36
Fig 6-34 Upper Output Roller Assembly – 6-37
Fig 6-35 Lower Output Rollers – 6-38
Fig 6-36 DC Controller Assembly – 6-40
Fig 6-37 Pickup Feed Roller Solenoid – 6-41
Fig 6-38 Machine Screw Locations (DC Controller PCA) – 6-43
Fig 6-39 Metal Backing Plate – 6-44
Fig 6-40 DC Controller PCA – 6-45
Fig 6-41 D-Roller – 6-46
Fig 6-42 Pickup Feed Roller Assembly (side view) – 6-47
Fig 6-43 Pickup Feed Roller Assembly (bottom view) – 6-48
Fig 6-44 Feeder Guide Assembly – 6-49
Fig 6-45 Small Media Roller Assembly – 6-50
Fig 6-46 Static Eliminator Strip – 6-51
Fig 6-47 Toner Cartridge Lever Assembly – 6-52
Fig 6-48 Top Cover Switch {Plunger Assembly) -6-53
Fig 6-49 Releasing the Side Tabs – 6-.54
vi
Fig 6-50 DC Controller/Scanner Connector Location – 6-55
Fig 6-51 Input Paper Sensor Arm -6-56
Fig 7-1 Paper Path and Components – 7-4
Fig 7-2 DC Controller PCA Components – 7-5
Fig 7-3 Top Door/T’oner Cartridge Plunger Assembly – 7-9
Fig 7-4 Engine Test Button and Printout (LJet 4L/4ML) -7-36
Fig 7-5 Defeating the Top Door Plunger (LJet 4P/4MP) – 7-37
Fig 7-6 Defeating the Exit Sensor Flag (LaserJet 4P/4MP) – 7-38
Fig 7-7 Leading Edge Adjustment – 7-43
Fig 7-8 Beam -to-Dru]m Mirror Adjustment – 7-45
Fig 7-9 Repetitive Image Defect Ruler – 7-46
Fig 7-10 Main Wiring Diagram – 7-47
Fig 8-1 Assembly Locations – 8-7
Fig 8-2 Covers and Doors (LaserJet 4L/4ML) – 8-8
Fig 8-3 Covers and Doors (LaserJet 4P/4MP) – 8-10
Fig 8-4 Internal Components 1 – 8-12
Fig 8-7 DC Controller Assembly – 8-18
Fig 8-8 Gear Train Plate Assembly – 8-20
Fig 8-9 Paper Cassette (LaserJet 4L/4ML) – 8-21
Fig 8-10 Paper Cassette (LaserJet 4P/4MP) – 8-22
Fig 8-11 Pickup Assemb] y – 8-23
Fig 8-12 Fuser Assembly – 8-24
Fig 8-13 Keyboard Overlay (LaserJet 4P/4MP) – 8-26
Fig B-1 Parallel Cable Pin Assignments – B-2
Fig B-2 Serial Pin-outs DB-25 to DB-9 – B-3
Fig B-3 Serial Pin-outs DB-9 to DB-9 – B-3
Fig B-4 Connecting to END of a LocalTalk Network – B-4
Fig B-5 Connecting to MIDDLE of a LocalTalk Network – B-5
vii
Tbl 1-1 Printer Dimensions – 1-4
Tbl 1-2 Performance Specifications -1-4
Tbl 1-3 Environmental Specifications – 1-5
Tbl 1-4 Electrical Specifications – 1-5
Tbl 1-5 Related Documentation – 1-19
Tbl 2-1 Current Requirements (Amps) – 2-2
Tbl 2-2 Printer Operating Dimensions – 2-3
Tbl 2-3 Toner Cartridge Environmental Conditions – 2-4
Tbl 2-4 Supported Media Sizes – 2-!3
Tbl 2-5 Selected Paper Specifications – 2-11
Tbl 2-6 Envelope Speciilcations–212
Tbl 2-7 Adhesive Label Specifications – 2-14
Tbl 2-8 Transparency Specifications – 2-15
Tbl 3-1 Front Panel Button Usage --3-11
Tbl 3-2 Menu of Resets (LaserJet 4“P/4MP) – 3-27
Tbl 4-1 Life Expectancy of Consumi~bles – 4-3
Tbl 4-2 Cleaning Printer Components – 4-6
Tbl 5-1 Solenoids – 5-35
Tbl 5-2 Photosensors – 5-35
Tbl 5-3 Print Period Descriptions – 5-40
Tbl 7-1 Paper Out Error -7-7
Tbl 7-2 Paper Jam Error – 7-8
Tbl 7-3 Door Open Error – 7-9
Tbl 7-4 Memory Error – 7-10
Tbl 7-5 Manual Feed – 7-10
Tbl ‘7-6 Service Error -7-11
Tbl 7-7 Fuser Error --7-12
Tbl ‘7-8 Fuser Checks – 7-12
Tbl 7-9 Beam Error – 7-13
Tbl 7-10 Scanner Error --7-13
Tbl 7-11 WROM Error – 7-14
Tbl 7-12 Engine Error – 7-15
Tbl ‘7-13 Main Motor Error – 7-15
Tbl 7-14 Fan Error – 7-16
Tbl 7-15 Formatter Error – 7-16
Tbl 7-16 NVRAM Error – 7-17
Tbl 7-17 Blank Display – 7-17
Tbl 7-18 Blank (White) Page – 7-24
Tbl 7-19 Black Page -7-25
Tbl 7-20 Faded Print -7-26
Tbl 7-21 Vertical White Stripes – 7-27
Tbl 7-22 Vertical Black I.ines – 7-28
Tbl 7-23 Horizontal Black Lines – 7-28
. .
Vlll
Tbl 7-24 Repetitive Defects – 7-29
Tbl 7-25 Staining -7-30
Tb”l 7-26 Dropout – 7-31
Tbl 7-27 Character Voids – 7-31
Tbl 7-28 Background Scatter – 7-32
Tbl 7-29 Bottom Portion of Page Blank – 7-32
Tbl 7-30 Faulty Registration – 7-33
Tbl 7-31 Smeared Print – 7-34
Tbl 7-32 Image Skew – 7-35
Tbl 7-33 Compressed Print – 7-35
Tbl 7-34 High-Voltage System Checks – 7-41
Tbl 7-35 Causes of Paper Curl – 7-42
Tbl 8-1 Fasteners IJsed in the Printer – 8-4
Tbl 8-2 Covers and Doors (LaserJet 4L/4ML only) – 8-9
Tbl 8-3 Covers and Doors (LaserJet 4P/4MP only) – 8-11
Tbl 8-4 Internal Components 1 – 8-13
Tbl 8-7 DC Controller Assembly – 8-19
Tbl 8-8 Gear Train Plate Assembly – 8-20
Tbl 8-9 Paper Cassette (LaserJet 4L/4ML) -8-21
Tb[ 8-10 Paper Cassette (LaserJet 4P/4MP) -8-22
Tb~ 8-11 Pickup Assembly – 8-23
Tbl 8-12 Fuser Assembly -8-25
Tb\ 8-13 Keyboard Overlays (Laser,Jet 4P/4MP) – 8-26
ix
x
Chapter Contents
Product Information
Printer Features – 1-2

Identification – 1-3
Model and Serial Numbers – 1-3
Specifications – 1-4
Product Overview – 1-6
External Assembly Locations (LaserJet 4L/4ML) – 1-6
External Assembly Locations (LaserJet 4P/4MP) – 1-7
Internal Assembly Locations – 1-8
Safety Information – 1-11
Laser Safety – 1-11
Laser Statement (Finland) – 1-12
Declaration of Conformity – 1-13
Toner Safety – 1-14
MSDS Information – 1-14
By mail: – 1-14
By fax: – 1-14
Ozone Emission – 1-14
FCC Statement (Class B) – 1-15
VCCI Statement (Japan) – 1-16
Service Approach – 1-17
Exchange Program – 1-17
Ordering Parts – 1-17
Ordering Consumables – 1-17
Ordering Related Documentation – 1-18
Print Utilities – 1-19
Technical Assistance – 1-20
HP ASAP 1-800-333-1917 (U.S.) – 1-20
HP FIRST -1-20
HP FIRST, U.S. – 1-20
HP FIRST, Europe – 1-20
HP AUDIO-TIPS – 1-21
HP CompuServe Forum – 1-21
Customer Information Centers – 1-21
Customer Support Center (Assist Line) – 1-21
European Customer Support Center – 1-22
Other Areas – 1-22 ‘
Chapter 1 Contents Page 1

CI!-mpttwcamtemrts
2 Q@a=ating Rmq@7mflmmfx
‘o Site Requirements – 2-2

Operating Environment – 2-2
Printer Space Requirements – 2-3
The HP 92274A Toner Cartridge – 2-4
Storage Conditions – 2-4
● Storing Opened Toner Cartridges – 2-5

Toner Cartridge Handling Suggestions – 2-6
Refilled Toner Cartridges – 2-7
Recycling Toner Cartridges – 2-7
Media Specifications – 2-8
Media Sizes Supported – 2-9
Media Selection Guidelines – 2-10
Envelope Specifications – 2-12
Adhesive Label Specifications – 2-13
Transparency Specifications – 2-15
Storing Print Media – 2-16
Shipping Print Media – 2-16

0&@x5w’ Q3mr&?mts
hs’tdktimoi and Cmfigmlmtilm
Unpacking and Installation – 3-2

A. Choose the best location. – 3-2
B. Unpack the printer. – 3-2
C. Check package contents. – 3-3
D. Install the toner cartridge. – 3-3
E. Load the paper cassette. – 3-4
F. Attach the interface cable(s). – 3-4
G. Attach the power cord. – 3-5
H. Attach the Help Labels (Lase’Jet 4L/4ML only) – 3-6
I. Install Printer Drivers and Utilities (optional) – 3-7
How to Obtain Printer Drivers – 3-7
Using the Printing Software Package – 3-8
Using the Control Panel – 3-9
LaserJet 4L/4ML Control Panel Overview – 3-9
The LaserJet 4L/4ML Lights – 3-10
The LaserJet 4L/4ML Front Panel Button – 3-11
LaserJet 4P/4MP Control Panel Overview – 3-12
LaserJet 4P/4MP Control Panel Display and Lights – 3-13
Service Mode (LaserJet 4ML/4P/4MP) – 3-15
LaserJet 4ML – 3-15
LaserJet 4P/4MP – 3-15
Setting the Page Count (LaserJet 4P/4MP) -3-17
Setting the Cold Reset Default (LaserJet 4P/4MP) -3-18
Other Service Mode Items – 3-18
Printing a Self Test – 3-19
LaserJet 4L/4ML: – 3-19
LaserJet 4P/4MP: – 3-19
The LaserJet 4L Self Test Fields – 3-21
The LaserJet 4ML/4P/4MP Self Test Fields – 3-23
Continuous Self Test – 3-24
Engine Test – 3-25
(continued on back)

Resetting the Printer – 3-26
LaserJet 41J4ML: – 3-26
Simple Reset – 3-26
The Menu of Resets – 3-27
The Cold Reset (LaserJet 4ML/4P/4MP) – 3-28
LaserJet 4ML: – 3-28
LaserJet 4P14MP: – 3-28
PJL Software Commands – 3-29
Contents Page 2 Chapter 3

chapter CkDntc?nts
4 Maintenancx2
●
Service Checkpoints – 4-2
Life Expectancy of Consumables – 4-3
Toner Cartridge Life – 4-4
Saving Toner with EconoMode – 4-5
a Cleaning Printer Components

Cleaning Spilled Toner – 4-7
(leafing Paper Jams – 4-8
– 4-6
Paper Jams in the Paper Feed Area – 4-9

Paper Jams Inside The Printer – 4-10
Paper Jams in the Paper Output Area – 4-12

Chapter Contents
5 Functional Overview
●
Basic Printer Functions – 5-2
DC Controller/Power System – 5-3
Print Engine Control – 5-5
Laser and Scanner Drive – 5-5
Paper Motion Monitoring and Control – 5-5
Top Door/Toner Cartridge Microswitch (SW201) – 5-6
‘a Engine Test MicrosWitch (SW301) -5-7
Motors – 5-7
Power System (on DC Controller PCA) – 5-8
AC Power Distribution – 5-8
DC Power Distribution – 5-8
Overcurrent/Overvoltage Protection – 5-10
Intelligent ON/OFF (LaserJet 41J4ML only) – 5-10
High Voltage Power Distribution – 5-11
Formatter System – 5-12
CPU – 5-13
Read Only Memory (ROM) -5-13
Random Access Memory (RAM) -5-13
Non-Volatile Memory (NVRAM) – 5-14
Parallel Interface – 5-14
High Speed (Yes/No) – 5-14
Advanced Functions (On/Off) – 5-14
Serial I/O (LaserJet 4P/4MP) -5-15
Pacing (Serial Modes of Operation) – 5-15
LocalTalk I/O (LaserJet 4ML/4MP) – 5-15
Control Panel – 5-16
LaserJet 4L/4ML – 5-16
Resolution Enhancement (REt) – 5-17
Print Density Adjustment – 5-17
a EconoMode – 5-18
Memory Management – 5-19
Memory Enhancement technology (MEt) – 5-19
Image Adapt (LaserJet 4L/4ML) – 5-20
Page Protect – 5-20
m PJL Overview – 5-21
m
(continued on back)

Image Formation System – 5-22
Photosensitive Drum – 5-23
Drum Sensitivity – 5-24
Cleaning Stage – 5-25
Conditioning Stage – 5-26
Writing Stage – 5-27
Developing Stage – 5-29
Transferring Stage – 5-31
Fusing Stage – 5-32
Paper Feed System – 5-33
Paper Movement Overview – 5-34
Solenoids – 5-35
Photosensors – 5-35
Paper Out Sensor (PS2) – 5-35
Input Paper Sensor (PS1) – 5-36
Printing from the Paper Cassette – 5-37
Manual Feed Printing – 5-38
Small Media Rollers (LaserJet 4P/4MP) – 5-38
Paper Jam Detection – 5-39
Power-On Jams – 5-39
Pickup Jams – 5-39
Delay Jams – 5-39
Basic Sequence of Operation – 5-40
Standard Printer Operation – 5-40
General Timing Diagram – 5-41

Cx’-?.apbfckmiw?i’Nts
JRmmKmd and W@wmnm?nt
Removal and Replacement Strategy – 6-2

Required Tools – 6-3
User Installable Assemblies – 6-4
Memory Upgrade (LaserJet 4L) – 6-4
Memory/Language SIMMS (LaserJet 4P/4MP) – 6-5
Cover and Doors – 6-6
Power, I/O and Memory Doors (LaserJet 41J4ML) -6-6
Printer Cover (LaserJet 4L/4ML) -6-7
Printer Cover (LaserJet 4P/4MP) -6-9
Rear Door – 6-12
Control Panel (LaserJet 4P/4MP) ~ 6-13
Left Side Assemblies – 6-15
Formatter Shield and PCA – 6-15
Gear Train Assembly – 6-17
Main Motor – 6-19
Front Assemblies – 6-20
Front Oblique Roller Assembly – 6-20
Paper Cassette Assembly – 6-21
Tray Forms Size Guide (LaserJet 4L/4ML) -6-21
Compression Springs – 6-22
Internal Assemblies – 6-23
Laser/Scanner Assembly – 6-23
Fan – 6-24
Power Switch Assembly (LaserJet 4P/4MP only) -6-25
Paper Guide/Top Oblique Roller Assembly – 6-26
Transfer Roller and Guide – 6-27
Transfer Roller Bushings – 6-28 ‘1
Beam-to-Drum Mirror Assembly – 6-29
(continued on back)

Rear Assemblies – 6-30
Fusing Assembly – 6-30
Fusing Assembly Components – 6-31
Pressure Plate – 6-31
Upper Fusing Assembly a
(Teflon Sleeve and Heater Element) -6-32
Pressure Roller – 6-33
Delivery Assembly – 6-33
Lower Delivery Roller – 6-34 \
,,~
Lower Delivery GuidelExit Sensor Flag – 6-35 m
Connector Assembly (Fuser Entrance Guide) – 6-36
Upper Output Roller Assembly – 6-37
Lower Output Rollers – 6-38
Bottom Assemblies – 6-39
DC Controller Assembly – 6-39
Pickup Solenoid (SL2) – 6-41
DC Controller Fuses – 6-42
High Voltage Connector Assembly – 6-42
DC Controller PCA – 6-43
Pickup Feed D-Roller – 6-46
Pickup Assembly – 6-47
Feeder Guide Assembly and High Voltage Shield – 6-49
Small Media Roller Assembly (LaserJet 4P/4MP) -6-50
Static Eliminator Strip Assembly – 6-51
Toner Cartridge Lever Assembly – 6-52
Top Door Switch (Plunger Assembly) – 6-53
DC Controller/Scanner Connector Assembly -6-54
PS1 Input Paper Sensor Arm – 6-56
0. .,

... -’
TmlldMeshmtintg
Troubleshooting Flowchart – 7-2

Paper Path and Components – 7-4
DC Controller Diagram – 7-5
Printer Error Troubleshooting – 7-6
Priority of Errors – 7-7
Recoverable Errors – 7-7
Service Errors – 7-11
LaserJet 4L/4ML – 7-11
Clearable Warnings (LaserJet 4P/4MP) – 7-18
Image Formation Troubleshooting – 7-19
Engine Test – 7-36
Engine Test Button Location – 7-36
Printing an Engine Test - LaserJet 4L/4ML – 7-36
Printing an Engine Test - LaserJet 4P/4MP – 7-37
Half Self Test Functional Check – 7-39
Drum Rotation Functional Check – 7-40
High-Voltage Power Supply Check – 7-41
Paper Curl – 7-42
Adjustment Procedures – 7-43
Leading Edge Adjustment – 7-43
Beam-to-Drum Mirror Adjustment – 7-44
Troubleshooting Tools – 7-46
Repetitive Image Defect Ruler – 7-46
Main Wiring Diagram – 7-47

Chapter Contents
$ Parts and Diagrams
a How to Use the Part Lists and Diagrams – 8-2

Orderhw Parts – 8-2
Orderin~ Consumables – 8-3
Common Hardware – 8-4
,’
Accessories and Supplies -8-5
m Assembly Locations -8-7
Covers and Doors (LaserJet 4L/4ML) -8-8
Covers and Doors (LaserJet 4P/4MP) -8-10
Internal Components 1 – 8-12
Internal Components 2 – 8-14
Internal Components 3-8-16
DC Controller Assembly – 8-18
Gear Train Plate Assembly -8-20
Paper Cassette (LaserJet 4L/4ML) – 8-21
Paper Cassette (LaserJet 4P/4MP) – 8-22
Pickup Assembly – 8-23
Fuser Assembly -8-24
Keyboard Overlay (LaserJet 4P/4MP) – 8-26

AppendixA
Parts Index
Appendk B
170IMorrnation
Product Itiormation
Product Information
Printer Features
Printer Features
Features
I LaserJet 4L
(C2003A) I LsaarJet 4ML
(C2015A)
Print Speed I 4ppm
Text &Graphics Resolution 300 dpi; @JS 300 dpi; plus 600 dpi; plus 600dpi; plus
Res Enhancement Res Enhancement Res Enhancement Res Enhancement
technology (REt) technology (REt) technology (REt) technology (REt)
Printer Language
Stsndard Enhanced PCL 5 Enhanced PCL 5 Enhanced PCL 5 Enhanced PCL 5
PostScript Level 2 PostScript Level 2
Optionat None None PS L2 (with SIMM None
+4 Mb opt memory)’
Monthly Usage (pages) I Upto6000 UP tO 8000 up to 8000 UP to 8000
Output Tray Capacity I 50 50

I
1
=--l=-
45 PCL, 35 PS
* o
Standard Interfaces Parallel (13-tronics) Parallel (8i-tronics) Setial (9 pin) Serial (9 pin)
LocalTalk Parallel (8i-tronics) Parallel (!3-tronics)
LocalTalk
Power Control 1 bteligentC)n/Ofl Intelligent On/Ofl I Power switch lF’owerswitch I
EconoMode (toner saving) Yes
Min. Paper Size 3 x 6.75 inch

(using flat paper path) (76 x 171 mm)
1
See “Accessories& Supplies”in Cha ter 8 for optionproductnumbers.

2 Printermemoryis optimizedwith MemoryEnhancementTechnology(MEt).
1-2
Product Information
Identification
Identification
Model and Serial Numbers

The model number and serial numbers are listed on identification
labels located on the rear of the printer. The model number is
alphanumeric, such as C2003A for the HP LaserJet 4L.
The serial number contains information about the Country of

Origin, the Revision Level, the Production Code, and production
number of the printer.
The rear labels also contain power rating and regulatory

information as shown in Figure 1-1.
I I
Figure 1-1 Sample Model and Serial Number Labels
1-3
Product Information
Specifications
Specifications
Table 1-1 Printer Dimensions
LaserJet 4L/4ML LaserJet 4P/4MP
●
Dimension
(C2003A/C2015A) (C2005A/C2040A)
Width 36 cm (14,25 in.) 40 cm (15.75 in.)

Depth 137 cm (14.5 in.) 139 cm (15.5 in.)
, 1
Heiaht 116.5 cm (6.5 in.) 118 cm (7 in.) I
Table 1-2 Performance Specifications
I CATEGORY I SPECIFICATION I
Print Speed * Up to 4 pages per minute
Monthly Usage (Duty Cycle) Up to 8000 pages
Life Expectancy of toner cartridge** Approximately 3000 pages
I First Print lApproximately 34 seconds I
*Actual speed depends on data complexity and software handling efficiency.
**Toner Cartridge life can be extended by using EconoMocle.
1-4
Product Information
Specifications
Table 1-4 Electrical Specifications
WATTS (typical)
VOLTS FREQ AMPS* 4L14ML I 4P14MP
120 Vact10% 50/60 Hz k 2 Hz 36

100 Vac ? 10% 50/60 Hz? 2 Hz
220 Vac f 1O% 50/60 Hz+ 2 tiz ,8
240Vac k 10% 50/60 Hz k 2 Hz “
*Operating current requirements.
Table 1-3 Environmental Specifications
Operating Environment ‘temperature: 10° C to 32.5° C (50° F to 90.5° F)

Iumidity: 20-80% (no condensation)
Storage Environment ‘temperature: -20° to 60° C (-4° to 140”F)
(not including toner cartridge) Iumidity: 15-90% (no condensation)
Acoustic Emissions 4L 4P 4ML 4MP

Operation position (per ISO 9296,
DIN 45635,T.1 9):
Printing LPA dB(A) <48 <49 <51 <49
Standby LPA dB(A) <22 <33 <22 <31
Bystander 1m (per ISO 7779,
DIN 45635,T.1 9):
Printing LPA dB(A) <45 <46 <47 <46
Standby LPA dB(A) <22 <30 <22 <29
Sound Power (per ISO 9296):
Printing LPA dB(A) <5.9 <6.0 <6.1 <6.0

Standby LPA dB(A) <3.5 <4.4 <3.6 <4,4
1-5
Product Information
Product Overview
Product Overview
External Assembly Locations (LaserJet 4L/4ML)
Figure 1-2 External Assembly Locations, Laserdef 4L/4ML
1-6
Product Information
Product Overview
External Assembly Locations (LaserJet 4P/4MP)
1-7
Product Information
Product Overview
Internal Assembly Locations
Figure 1.4 Internal Assembly Locations (all printers)
1, Face-Down Output Rollers 10, Pickup Feed D-Roller

2. Upper Fusing Assembly 11. Transfer Roller Assembly
3. Laser/Scanner Assembly 12, Photosensitive Drum
4. Primary Charging Roller 13. DC Controller PCA
5. Beam-to-Drum Mirror 14. Paper Cassette
6. Developing Cylinder 15. Fusing Pressure Roller
7. Toner Cartridge 16. Face-up Delivery Roller
8. Registration Roller 17. Face-Up/Face-Down Deflector
9. Oblique Rollers
1-8
Product Information
Product Overview
Fim.me 1-5 shows the location of assemblies visible from the ton of
— th; LaserJet 4L printer with the printer cover removed. ‘
~lgure 1-5 LaserJet 4L Internal Assembly Locations
1. Transfer Roller 8. Fusing Assembly

2. Paper Guide/Top Oblique Roller 9. Lower Output Rollers (Face-Down)
3. Front Oblique Roller 10. Upper Output Rollers (Face-Down)
4, Switch Actuator 11. Fan (FM1)
5. Formatter PCA 12. Beam-to-Drum Mirror
m 6. Main Motor 13. Laser/Scanner Assembly
7. Gear Train Assembly
1-9
Product Information
Product Overview
Figure 1-6 shows the location of assemblies visible from the top of
the LaserJet 4P printer with the printer cover removed.
Figure 1-6 LaserJet 4P Internal Assembly Locations
1. Transfer Roller 9. Fusing Assembly

2. Paper Guideflop Oblique Roller 10. Lower Output Rollers (Face-Down)
3. Front Oblique Roller 11. Upper Output Rollers (Face-Down)
4. Cartridge Bracket 12. Fan (FM1)
5. Formatter PCA 13. Power Switch (not shown)
6. SIMM Slots (3) 14, Beam-to-Drum Mirror
7, Main Motor 15, Laser/Scanner Assembly
8. Gear Train Assembly
1-1o
Product Information
Safety Information
Safety Information
Laser Safety
The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for
laser products manufactured since August 1, 1976. Compliance is
mandatory for products marketed in the United States.
This printer is certified as a “Class 1“ laser product under the U.S.

Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for
Health and Safety Act of 1968. Since radiation emitted inside this
printer is completely confined within protective housings and
external covers, the laser beam cannot escape during any phase of
normal user operation.
Never operate or service the printer with the

protective cover removed from the
Laser/Scanner Assembly. The reflected beam,
although invisible, can damage your eyes.
1-11
Product Information
Safety Information
Laser Statement (Finland)

The following applies to printer operation and servicing in Finland.
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet(s)4L, 4ML, 4P &. 4MP Iaserkirjoitin on kayttajan kannalta turvallinen

luokan 1 laeerlaite. Normaalissa kaytossa kirjoittimen suojakotelointi estaa
lasersateen paasyn laitteen ulkopuolelle.
Kirjoittimen on hyvaksynyt Suomessa laserturvallisuuden osalta

Stikotarkastuskeskus. Laitteen turvallisuusluokka on maaritetty valtioneuvoston
paatoksen N:o 472/1985 ja standardin EN 60825 (1991) mukaisesti.
VAROITUS ! Laitteenkayttaminenmuullakuin kayttoohjeessamainitullatavalla

saattaaaltistaakayttajanturvallisuusluokan1 ylittavalle nakymattomalle
lasersateilylle.
VARNING ! Om apparatenanvandspa annatsattw i bruksanvisning

specificerats,kan anvandarenutsattasfor osynliglaserstr~lning,somoverskrider
griinsenfor laserklass1.
HUOLTO HP LaserJet(s)4L, 4ML,4P & 4MP-kirjoittimensisalliiei ole kayttajan

huollettavissaoleviakohteita.Laitteensaaavataja huoltaaainoastaansen
huoltamiseenkoulutettuhenkilo.Tallaiseksihuoltotoimenpiteeksi ei katsota
variainekasetinvaihtamista,paperiradanpuhdistustatai muitakayttajiin
kasikirjassalueteltuja,kayttajantehtavaksitarkoitettujayllapitotoimia,jotka
voidaansuorittaailmanerikoistyokaluja.
VARO ! Mikalikirjoittimensuojakoteloavataan,olet alttiinanakymattomalle

lasersateilyllelaitteenollessatoiminnassa.~a katsosateeseen.
VARNING ! Omlaserprinternsskyddsholjeoppnasd5.apparatenar i fanktion,

utsattasanvandarenfor osynliglaserstr~lning.Betraktaej str?alen.
Tiedotlaitteessakaytettavanlaserdiodinsateilyominaisuuksista:
Aallonpituus777-795nm
Teho 5 mW
Luokan3B laser
1-12
Product Information
Safety Information
Declaration of Conformity
● According to ISO/IEC Guide 22 and EN 45014:
Manufacturer’s Name: Hewlett-Packard Company
● Manufacturer’s Address: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA
declares, that the product
Product Name(s): LaserJet 4L/4ML/4P/4MP

Model Number(s): C2003A, C2015A, C2005A, C2040A
Product Options: All
conforms to the following Product Specifications:
Safet~ EN 60950:1988+ A1,A2

IEC 825:1984 + A1:1990 laser class 1
EMC: CISPR-22:1985 / EN 55022:1988 class Bl)

EN 50082-1:1992
IEC 801-2:1991/ prEN55024-2:1992 - 3kV CD, 8 kV AD
IEC 801-3:1984/ prEN55024-3:1991 - 3V/m
IEC 801-4:1988/ prEN55024-4: 1992-1 kV Power lines
Supplementary Information:
The product herewith complies with the requirements of the Low
Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC.
a 1) The product was tested in a typical configuration with

Hewlett-Packard Personal Computer and Test Systems.
Office of Quality Manager
● Boise, Idaho USA

June 15, 1993
European Contact: Your Local Hewlett-Packard Sales and Service OffIce or

Hewlett-Packard GmbH, Department ZQ / Standards Europe, Herrenberger
Strae 130, D-7030 Bblingen (FAX + 49-7031-14-3143)
1-13
Product Information
Safety Information
Toner Safety
Note In case of toner spills, skin and clothing are best

cleaned by removing as much toner as possible
with a dry tissue, then washing with cold water.
●
Hot water causes toner to permanently set into
clothing.
MSDS Information
A Material Safety Data Sheet (MSDS) for toner or any other
chemical used in the printer is available through
Hewlett-Packard’s Customer Information Center by either mail or
fax.
By mail:
To obtain an MSDS for the HP 92274A toner cartridges through

the mail, call the Customer Information Center (CIC) at
1-800-752-0900 between 6 A.M. and 5 P.M. Pacific Standard Time.
By fax
To obtain an MSDS for the HP 92274A toner cartridges by fax, call

HP ASAP (Automated Support Access Program) at 1-800-333-1917
and follow the instructions for using the HP FIRST fax service.
Note See “Technical Assistance” later in this chapter

for more information on the HP FIRST service.
Ozone Emission
These printers do not use high voltage corona wires in the
electrophotographic process, and therefore generate no measurable
ozone gas (03). The printers instead use charging rollers in the
toner cartridge and in the print engine. ●
1-14
Product Information
FCC Statement (Class B)
FCC Statement (Class B)
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause hmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for
help.
Any changes or modifications not expressly approved by

Hewlett-Packard could void the user’s authority to operate this
equipment.
Note Use of a shielded interface cable is required to

comply within the Class B limits in Part 15 of
FCC rules.
1-15
Product Information
VCCI Statement (Japan)
VCCI Statement (Japan)
The VCCI statement below is required in Japan. It is similar to the

FCC regulatory statement. -
1-16
Product Information
Service Approach
●
Service Approach
● Repair of the printer normally begins with use of the printer’s
internal diagnostics in conjunction with the troubleshooting
procedures in Chapter 7. Once a faulty part is located, repair is
accomplished generally by assembly-level replacement of Field
Replaceable Units (FRUS). Some mechanical parts maybe
e
repaired at the sub-assembly. PCA component replacement is not
supported by HP. Part numbers for all FRUS are located in
Chapter 8 of this manual.
Exchange Program
HP offers remanufactured assemblies for some selected parts.
These are identified in Chapter 8 and can be ordered through HP’s
Parts Direct Ordering, or Parts Center Europe (PCE).
Ordering Parts
Field replaceable part numbers are found in Chapter 8 of this
manual. Replacement parts may be ordered from HP’s Parts Direct
Ordering, or Parts Center Europe (PCE). Adresses and phone
numbers for both organizations are also found in Chapter 8.
Ordering Consumables
Consumables may be ordered directly from Hewlett-Packard. The
phone numbers for ordering consumables are found in Chapter 8.
1-17
Product Information
Service Approach
Ordering Related Documentation

Table 1-5 shows where to order related documentation. Phone
numbers for the various sources are:
. PDO (Parts Direct Ordering)

1-S00-227-8164 (U.S. only)
. PCE (Parts Center Europe)

(49 7031) 14-2253.
e HP’s Distribution Center (HPD)

303-353-7650 (U.S. Ody)
Product Information
Service Approach
Table 1-5 Relaiecl Documentation
DESCRIPTION PART NUMBER PDO I PCE

I
HPD
HP LaserJet Family Quick Reference 5961-0531 x x

Service Guide
HP LaserJet 4L User’s Manuall C2003-90901 xx
HP LaserJet 4ML User!s Manuali C2015-90901 xx
HP LaserJet 4P User’s Manualf C2005-90943 xx
HP LaserJet 4MP User% Manual’ C2040-90912 xx
HP PCL5 Printer Language Technics/ 5961-0601 xx

Reference Information Package
HP LaserJet Printer Family Paper 5002-1801 x
Specifications Guide
HP LaserJet 4L Software Solutions Pkg, f C2003-60122 x
HP LaserJet 4ML Windows Solutions Pkg. 1 C201 5-60101 x
HP LaserJet 4ML Macintosh Solutions Pkg.1 C201 5-60113 x
HP LaserJet 4P Software Packl C2OO5-6O1O7 ; ~
HP LaserJet 4MP Software Packl’2 C2040-60101 1
x
Shiu~ed with Drinter. (English version Dart number is shown Other
tra;~lations a;e available --see your loc~l HI Sales Office.)
.z Includes DOS. Windows and Macintosh solutions.
Print Utilities
HP provides several utilities for enhancing use of the LaserJet
printers in DOS, MS Windows, and Macintosh environments.
More information on specific utilities is included with each of the
software packs listed in Table 1-5.
1-19
Product Information
Technical Assistance
HP ASAP 1-800-333-1917 (U. S.)

HP ASAP (Automated Support Access Program) provides free
technical support information 24 hours a day, 7 days a week. The
ASAP system includes HP FIRST and HP AUDIO-TIPS, both
explained below. The ASAP service requires a touch-tone phone.
HP FIRST
HP FIRST (Fax Information Retrieval Support Technology) is a
phone-in fax service providing technical information for HP
LaserJet users as well as service personnel. Receiving a fax
requires a group 3 facsimile machine or fax card. Service-related
information includes:
Service notes (HP Authorized dealers).

Application notes.
Product Data Sheets.
Material Safety Data Sheets (MSDS).
Typeface and accessory information.
Printer support software information.
Toner information.
Driver request form and Software Matrix.
HP FIRST, U.S.
Call the HP ASAP system (1-800-333-1917) and follow the voice
prompts to enter HP FIRST.
HP FIRST, Europe
Call HP FIRST at one of the following numbers:
U. K., 0800-96-02-71 Netherlands, 06-0222420

Belgium (Dutch), 078-111906 Germany, 0130-810061
Switzerland (German), 155-1527 Austria, 0660-8128
For English service outside the above countries, (31) 20-681-5792
1-20
Product Information
HP AUDIO-TIPS
HP AUDIO-TIPS, available within HP ASAP, is an interactive
voice response system providing pre-recorded answers to the
a questions most frequently asked by HP LaserJet printer users.
Helpful “System Maps” to the HP AUDIO-TIPS recordings are
available by fax through HP FIRST.
● HP CompuServe Forum
CompuServe members can download a variety of support materials
including product data sheets, software application notes, and
printer drivers for many popular software applications. Members
may also post and reply to questions in an interactive format. To
access the HP Forum, type GO HPPER at any prompt. For more
information, or to join CompuServe, call 1-800-524-3388.
Customer Information Centers

For further technical assistance, service-authorized HP and dealer
service personnel can contact the nearest Hewlett-Packard
Customer Information Center, 1-800-752-0900 in North America.
Customer Support Center (Assist Line)

The HP Customer Support Center, (208-323-2551) is available to
answer technical questions regarding setup, configuration,
installation and operation of HP printers in the PC and Macintosh
environments. The CSC Assist Line is available weekdays from
7AM to 6 PM Mountain Time (Wednesdays until 4 PM).
Questions relating to operating systems such as MS-DOS and

UNIX, your network conjuration, or network operating system
a cannot be answered by the Center and should be referred to your
authorized reseller.
1-21
Product Information
European Customer Support Center

The HP European Customer Support Center, located in
Amsterdam, Holland, is open from 8:30 am to 6:00 pm central
European time (Wednesdays until 4:00 pm). Multilingual customer ●
support representatives can answer technical questions similar to
the U.S. CSC, described on the previous page. This service is
●
available at no charge for a period equivalent to the original HP
hardware warranty period.
Each time you call the HP European Customer Support Center,

you will be required to provide the printer’s serial number and
original date of purchase.
To receive a fax listing the supported languages on a countries’

phone number, call HP FIRST (refer to “HP FIRST,” earlier in this
section). You can also call the nearest HP sales and service office to
obtain the telephone number for the Center. The Center features
automated call-routing technology, so you will receive faster
service if calling from a touchtone phone or tone dialer.
Other Areas
Outside of North America and Europe, contact your local HP sales
office for assistance in obtaining technical support.
a
●
●
1-22
2
=.~
● Operating Requirements
Operating Requirements
SiteRequirements
Site Requirements
Operating Environment
The environmental specifications listed in the “Specifications”
section of Chapter 1 must be maintained to ensure the proper
operation of this printer. Consider the following points before
installing the printer:
Install in a well-ventilated, dust-free area. (Excess dust or

smoke will contaminate the printer’s Beam-to-Drum mirror,
affecting print quality. )
Install on a hard, flat and continuous surface, with all four

printer feet level. Do not install on carpet or other soft surfaces.
Ensure adequate power supply circuitry. Printer current

requirements can be found under “Specifications,” in Chapter 1.
Lighting Flicker: In an effort to reduce energy consumption,

the fuser is turned on only when needed during printing.
During standby mode, the fuser is not kept warm. When the
printer is installed in a home, the instant-on fuser may cause
some house lights to flicker when printing. This phenomenon is
seen in many instant-on products, such as copiers, and will NOT
affect printing, nor will it harm the electrical system in any way.
To reduce a flicker effect, plug the printer into a different outlet

that may be on a separate circuit, or try fluorescent lighting. If
possible, add to the room’s natural lighting. (Surge suppressers
will not prevent flickering lights.)
Install where there is stable temperature and humidity,

with no abrupt changes (away from water sources, humidifiers,
air conditioners, refrigerators, or other major appliances).
Install away from direct sunlight, open flames, or ammonia

fumes. If the printer is placed near a window, make sure the
window has a curtain or blind to block any direct sunlight.
Install with enough space around the printer for proper

access and ventilation (see Figure 2-l).
2-2
Site Requirements
.... ;..
;~
Printer Space Requirements
‘ m
A B
~ “~‘1
; ...................
,.,
~, -----””----------”?
\
‘i\\
\ ‘,‘,;,
II
c
,---
,’. . ,------------- ------ *j
-“==4
F
F.-. m ---- .
Hgwe z--l wmer space ~equ~remenls
-i-able 2-1 Printer Operating Dimensions
Operating
Dimensions I LaserJet 4L/4ML
I LaserJet 4P/4MP
A (l-m))) I 14 inches (35.5cm) I 15 inches (38 cm) I

El (Dqm) 14.5 inches (37 cm) 15.5 inches (39 cm)
C (Width) 14.25 inches (36 cm) 15,75 inches (40 cm)
D (Rear Dow) I 2 inches (5 cm) I 2 inches (5 cm) I
E (Height - Top
Door Cqoxw)) I
13 inches (33 cm) 14 inches (35 cm)
I
2-3
The HP 92274A Toner Cartridge
Toner cartridges contain components which are sensitive to light,

temperature, and humidity. Follow the recommendations in this
section to ensure the highest quality and longest life of HP toner
cartridges.
Table 2-2 Toner Cartridge Environmental Conditions

1 1 I
CATEGORY I TEMPERATURE I HUMIDITY I

Operating 10° to 32,Y c 35 tO 85% RH
(50° to 90.5° F)
Storage -20° to 40° c 15 to 90% RH
(-4° to 104° F)
Storage Conditions
The toner cartridge is affected by its environment. Packaging
protects the toner cartridge from light and increases its storage
life. It is important to store the cartridge in its original packaging
until the cartridge is ready to be installed in the printer.
When storing the toner cartridge in a warehouse or work area,

make sure the storage place meets the conditions specified in
Table 2-2.
Note The expiration date of the toner cartridge is

stamped on the cartridge box. This date allows
for up to 2V2 years after manufacture.
2-4
The 1+ 92274A Toner Cartridge
Storing Opened Toner Cartridges

Because the cartridge does not have a shutter to cover the laser
● beam access slot, it should be kept inside the printer until empty.
Toner cartridges which have had the toner sealing tape removed
are also more vulnerable to environmental extremes (such as high
humidity).
● If the toner cartridge must be removed from the printer, always

store the cartridge:
Inside the protective bag in which it was originally packaged.
In a dark cabinet, away from direct sunlight.
Correct side up and in a horizontal position (not standing on

end).
In a temperature between 10° and 35° C (50° -95° F).
Away from ammonia or other organic solvent fumes.
CAUTION Never ship the printer with a toner cartridge

installed. Excessive vibration during shipping
can cause toner to leak, contaminating the
printer.
Never expose the toner cartridge to direct

sunlight, or to room light for more than a few
minutes. Bright light and direct sunlight can
permanently damage a toner cartridge.
2-5
Toner Cartridge Handling Suggestions

Before installing a cartridge, distribute the toner evenly by
●
●
rotating the cartridge back and forth five to six times (see
Figure 2-2). Repeat this action when toner begins to run low.
Figure 2-2 Distributing Toner
● Do not touch the sutiace of the photosensitive drum in the

cartridge. Protect the drum from light and contamination.
● Do not disassemble or refill a toner cartridge,
● Do not expose the cartridge to unnecessary vibrations or shock.
● Do not expose the photosensitive drum to strong light. White

areas on the page may indicate that the drum has been exposed
to light for too long. If white areas appear, stop the printer and
wait a few minutes. This process should eliminate most
defective images, If not, the toner cartridge maybe placed in a
●
dark environment for an extended period of time, which may
restore some life to the drum.
● Never manually rotate the drum, especially in the reverse

direction; internal damage and toner spills may result.
●
2-6
The W 92274.4 Toner Cartridge
Refilled Toner Cartridges

While Hewlett-Packard does not prohibit the use of refilled toner
cartridges during the warranty period or while under a
maintenance contract, we do not recommend their use. The
reasons for this are:
Hewlett-Packard has no control or process to ensure that a

refilled toner cartridge functions at the high level of reliability
of a new HP LaserJet toner cartridge. Hewlett-Packard also
cannot predict what the long term reliability effect on the
printer is from using different toner formulations found in
refilled cartridges.
Hewlett-Packard has no control over the actual print quality of

a refilled toner cartridge. The print quality of HP LaserJet toner
cartridges influences the customer’s perception of the printer.
Re~airs resultimz from the use of refilled toner cartridges are

no{ covered und& the HP warranty or maintenance contract.
Recycling Toner Cartridges

In order to reduce the amount of plastics and other wastes
entering our landfllls, Hewlett-Packard has established a program
for recycling used toner cartridges. Parts that do not wear are
re-used in manufacture of new cartridges. Plastic and other
materials are recycled. HP pays the shipping costs. In addition, a
one dollar donation is shared by the Nature Conservancy and the
National Wildlife Federation for each cartridge returned under
this program. To join this recycling effort, follow the instructions
included inside each toner cartridge box.
2-7
Media Specifications
Several types of print media can be used with HP LaserJet

printers, provided the media specifications are met, Using media
that does not meet the specifications listed in this section may
increase the incidence of paper jams, cause premature printer
wear, and contribute to repair costs.
Note More detailed media specifications are available

in the HP LaserJet Printer Family Paper
Specification Guide, part number 5002-1801. To
order additional copies, refer to “Ordering
Related Documentation” in Chapter 1.
It is possible that print media can meet all of the general

specifications listed and still not print satisfactorily because of the
printing environment or other variables over which
Hewlett-Packard has no control.
Hewlett-Packard neither warrants nor recommends the use of any

particular media brand. Properties are subject to change by
manufacturers and HP has no control over such changes. The
operator should test particular media prior to large purchases.
All media should be stable at the 392° F / 200° C temperatures

encountered in the printer’s fusing process.
CAUTION Use ordy media recommended for use in laser

printers. Printer damage resulting from use of
incompatible media will not be covered by HP
warranty or service agreements.
2-8
Media Specificatkms
Media Sizes Supported

The following media sizes are supported by the printer’s paper
cassette and manual feed slot.
-i-able2-3 Supported MediaS3zes
LaserJet 4L/4ML LaserJet 4P/4MP

Sizes
Universal Manual
- Cassette Feed
Minimum size:* 7
3 x 7.5 in. (76x 190 mm)
3x5in. (76x 127mm)
Letter, 8.5 x 11 in. (216x279 mm)
Legal, 8.5 x 14 in. (216x 356 mm)
-1- x
X1X
Y
x
+=
x
x
r
r
x
x
I Exec, 7.25 x 10.5 in. (184x 267 mm) I X I X X1X
A4, 210 x 297 mm (8,27 x 11.69 in.) x x x x
Envelopes:
Com-10, 4.1 x9.5 in. (105 x241 mm) r
Monarch, 3.87 x 7.5 in. (98x 191 mm) r
DL, 110 x220 mm (4.3 x 8.6 in,) r
C5, 162x 229 mm (6.4 x 9 in.) r
“ Use the “flat paper path” only (manual feed and rear outpu
2-9
Media Selection Guidelines

To achieve the best possible print quality and avoid paper jams,
follow these guidelines for selecting paper:
e
Use only high quality, copier grade paper. Avoid paper with
embossed lettering, perforations, or texture that is too smooth
●
or too rough.
Colored paper should be of the same high quality as white

photocopy paper. The pigments must withstand the printer’s
fusing temperature of 392° F (200° C) for 0.1 second without
deterioration. Do not use paper with a colored coating that was
added after the paper was produced.
Pre-printed forms must be printed with non-flammable,

heat-resistant inks that do not melt, vaporize, or release
hazardous emissions when subject to the printer’s
approximately 392° F (200° C) fusing temperature for
0.1 second.
Always test a small sample of a new print media before

purchasing large quantities.
Give a copy of the table on the next page to your paper vendor to
ensure that the paper you purchase meets the specifications for
this printer. More detailed specifications are in the HP LaserJet
Printer Family Paper Specification Guide, HP Part No.
5002-1801. (See “Ordering Related Documentation” in
Chapter 1.)
2-1o
● Basis Weight Paper Cassette: 16 to 28 pound (60 to 105 g/m2).

Manual Feed Slot: 16 to 36 pound (60 to 135 g/m2).*
Finishing Precision Cut sheet to within 0.3 inch (0.8 mm) of nominal, 0.20°
square.
● Furnish (Composition) 100% chemical wood pulp and/or cotton fiber.
Grain Long grain.
Moisture Content 4,7 *I% by weight.
Packaging Polylaminated moisture proof ream wrap.
Smoothness 100 to 250 (Sheffield)*
* LaserJet 4P/4MP only Heavier paper stock, in the range of 36 to 42 pound

(135 to 158 gid) may be used, but must use the “flat paper path” (manual
feed, rear output) and have a Sheffield smoothness rating not greater than 180.
~~~~~ The “flat paper patlf (manual feed slot and rear
face-up delivery door) is recommended for
envelopes, overhead transparencies, and labels.
2-11
Envelope Specifications
Choose envelopes that are well-constructed. They should lay flat
and be sharply creased. They should not be wrinkled, nicked, or
otherwise damaged. Envelopes with a peel-off adhesive strip, or
more than one fold-over flap to seal, must use adhesives
compatible with the heat and pressure of the printer’s fusing
process. When printing envelopes, always use the “flat paper path”
~manual feed siot and the rear face-up delivery door).
CAUTION To prevent severe printer damage, do not use

envelopes having windows, clasps, snaps, or
synthetic materials.
TaMe 2-5 Envelope Specifications
Paper Paper used for envelope construction must meet the

requirements in the table under “Media Selection
Guidelines.”
Basis Weight 20 to 24 pound (75 to 90 g/m2), single thickness
Caliper 3.3 to 5.5 roils (0.084 to 0.14 mm), single thickness I
Curl (Pre-printed) Envelopes must lay flat with no more than 0.2 in. (5 mm)
curl across the entire surface. I
Finishing Envelopes must not have any adhesive exposed to the
printer. They must be folded accurately, within f 0.04”
(1 mm). There must be no more than two thicknesses of
paper anywhere along the leading edge. All folds must be
well scored and sharply creased, and construction must be
tight (not baggy). Envelopes must not be stuck together
with excess seam sum.
Furnish (Composition) 1100% chemical wood pulp and/or cotton fiber.
Fusing Compatibility Must not scorch, melt, offset, or release hazardous
emissions when heated to 392° F (20V C) for 0.1 second, I
Grain Long grain.
Moisture Content 4.7 +1% bv weiaht.
Smoothness 1100 to 250 (Sheffield)
2-12
Adhesive Label Specifications

Use the following guidelines when selecting labels:
The top sheet (printing surface) must be of copier quality and

provide good toner adhesion.
The carrier sheet (backing sheet) must be compatible with the

temperatures and pressure of the fusing process, and must be
coated for easy release of the top sheet.
The adhesive must be stable at the 392° F (200° C)

temperatures encountered for 0.1 second in the printer’s fusing
process, and must not produce emissions that exceed exposure
levels or threshold limits established by OSHA and other safety
agencies. Adhesives must not come into direct contact with any
part of the printer.
Labels must be arranged on the carrier sheet so that any

exposed spaces run lengthwise down the sheet. Using label
stock with spaces between the horizontal rows of labels can
often result in labels peeling off during printing, causing serious
jamming and possible printer damage.
wide selection of suitable labels is available through

Hewlett-Packard. A list of available sizes is in the H“P LaserJet
Printer Family Paper Specification Guide, HP Part No. 5002-1801.
See Chapter 1 for ordering information, or contact your local
authorized HP dealer.
CAUTION - Do not attempt to print on label sheets after any

of the labels have been removed from the sheet.
Damage to the printer may result.
2-13
Adhesive Must not be on any external surfaces of the label

before, during or after printing. Label construction
and die-cutting must not allow labels to peel off
during transport, printing, or fusing.
Caliper Must not exceed 0.007 in. (0,1 9 mm)
Curl In ream: flat within 0,2 in, (5 mm)
Finishing Precision Cut sheet within 0.031 in. (0.79 mm) of nominal
and 0.20° square.
Fusing Compatibility All adhesives, carrier sheets, top sheets, and other
materials used in label construction must be
compatible with the heat and pressure of the fusing
iprocess, Materials must not discolor, melt, offset,
or release hazardous emissions when heated to
392° F (20V C) for 0.1 second,
Packaging Moisture proof wrap to preserve properties.
—
The “flat paper path” (manual feed slot and rear
printing adhesive labels.
2-14
Transparency Specifications
Overhead transparencies used in HP LaserJet printers must be
able to withstand the 392° F (200° C) temperatures encountered in
the printer’s fusing process for 0.1 second. Suitable transparency
film is available through Hewlett-Packard. Refer to Chapter 3 of
the HP LaserJet Printer Family Paper Specification Guide, HP
Part No. 5002-1801 for details.
Caliper 13.9 to 4.3 roils (0.100 to 0.110 mm)
Cutting Angle 90° * 0.2°
Finishing precision Cut sheet to within 0.03 in. (0.8 mm) of nominal
and t 0.2° of square.
Fusing Compatibility Overhead transparency material must be

compatible with the heat and pressure of the fusing
process. Materials must not discolor, melt, offset
material, or release hazardous emissions when
heated to 392° F (200° C) for 0,1 second.
The “flat paper pat~ (manual feed slot and rear

printing transparencies.
2-15
Storing Print Media

Follow these guidelines when stacking and storing print media:
Store paper in its ream wrapper until ready to use.
DO NOT store cartons or reams directly on the floo~ place

cartons on a pallet or on shelves.
DO NOT store individual reams in a manner that causes them

to curl or warp along the edges.
Re-wrap partially used packages of media before storing.
DO NOT stack more than six cartons on top of each other.
Stack each carton squarely on top of the one underneath.
Stack each carton upright.
DO NOT place anything on top of media, regardless of whether

the paper is packaged or unpackaged.
Store envelopes in a protective box to avoid damaging the

envelope edges.
Keep stored media away from temperature and humidity

extremes.
DO NOT store printed documents in vinyl folders (which may

contain plasticizers) or expose the documents to petroleum
based solvents.
Shipping Print Media

When shipping print media through different environments,
plastic wrap all cartons on the shipping pallet. When shipping
media across bodies of water, wrap individual cartons as well.
Packaging must protect the media from physical damage.
2-16
Installation and
Configuration
Installation and Configuration
Unpacking and Installation
Unpacking and Installation
Before unpacking the printer, inspect the shipping container for

signs of physical damage. Since a damaged shipping box is an
indication of improper handling during shipping, the printer may
also be damaged.
Note If the shipping container has any sign of

damage, unpack and power the printer ON with
the carrier’s agent present. If the printer
appears damaged or fails self test, do not
accept it.
A. Choose the best location.

Verify that the printer location meets all requirements listed in
Chapter 2.
B. Unpack the printer.

1. Remove the power cord, the manuals, and the toner package.
2. Remove the printer from its box.
3. Remove the outer packing material from the printer.
4. Open the printer top door by pressing the door release button
on the right side of the printer (see Chapter 1, Figure 1-2 or 1-3
for location).
5. Pull out the paper cassette.
6. Remove the packing spacers from the inside of printer (2 on the

Transfer Roller) and from the paper cassette (2).
.
3-2
Wy3acking and installation
C. Check package contents.
Nate If any of the package contents are missing or

damaged, contact your HP dealer immediately.
The package should include the following:
● Printer.
. Power cord.
. Software Solutions package.
● User’s Manual.
● Toner cartridge.
Note Interface cables are sold separately. Refer to

Chapter 8 for part numbers.
D. Install the toner cartridge.

1. Press the top door release button to open its top door.
2. Remove toner cartridge from its box and cut it open. Save the
packing materials for possible cartridge storage.
3. Shake the cartridge vigorously to distribute the toner evenly

inside the cartridge (see Figure 2-2 in Chapter 2).
4. Grasp the toner sealing tape tab on the right side of the
cartridge. Pull firmly to remove the strip of sealing tape.
5. Grasp the plastic cartridge body (not the metal shutter

linkage), and slide the cartridge into the printer, pushing it
firmly into place. Close the top door.
—
3-3
Llnpacking and Installation
E. Load the paper cassette.

1. Pull out the paper cassette located at the lower front of printer
and load approximately 100 sheets (4L/4ML) or 250 sheets
(4P/4MP) of paper. The rear of the stack should fit loosely under
the two backstops at the rear of the paper cassette.
2. Insert the front corner of the paper stack under the metal clip
at the front of the cassette.
Note Failure to insert the paper under the metal clip

will cause skewing or paper jams.
3. Resting the paper cassette on a flat surface, slide it into the

printer.
F. Attach the interface cable(s).

1. Open the 1/0 Door on the printer’s left rear side (LaserJet
4L/4ML only). Attach the 1/0 cable securely to the printer.
Note Failure to attach the cable securely may result

in an 1/0 error.
2. LaserJet 41J4ML: Align the cable with the cable hole and close
the 1/0 Door.
3. Attach the I/O cable to the computer.
3-4
LJnpwking and hsbllattm
G. Attach the power cord.

1. LaserJet 4L/4ML: Open the Power Door at the right rear of the
printer by pressing on the back end of the door and swinging it
outward.
2. Connect the power cord. On the LaserJet 4P/4MP, turn on the

power switch on the right side of the printer.
All front panel lights briefly illuminate, then the green Ready
light comes on. (LaserJet 4P/4MP: There is a brief self test
period before the Ready and the On Line lights are illuminated
and the display reads %3 FZIXW.)
3. LaserJet 4L/4ML: Align the power cord with the hole at the
rear of the door and close the Power Door.
4. LaserJet 4L/4ML: Briefly press the front panel button to

generate a self test and verify that the printer is working.
LaserJet 4P/4MP: Press the - key, then Menu

repeatedly until “%;;;T !%+:!..!
appears. Then press _ once to
display SZL.F T’zx-~. Press_ to print a self test.
Id ~
U.JW
J.~
L=
Refer to the section “Printin~ a Self Test.” later
in this chapter, for a detaile~ description’ of self
test information.
~y~~ Power On/OfX The LaserJet 4P/4MP uses a

conventional on/off power switch. The LaserJet
4L and 4ML printers do not have a power,
switch, but use Intelligent On/Off sensing
instead. (See “Intelligent On/Off in Chapter 5.)
3-5
Unpacking and installation
H. Attach the Help Labels (L-erJet 4~4ML onlY)

Packaged with the User’s Manual is a sheet of help labels. These
labels explain the meanings of the front control panel lights.
Attach the large help label to the inside of the printer’s top door,
and the small label next to the front panel lights, as shown in
Figure 3-1.
Figure 3-1 Attaching the Help Labels (LaserJet 4L/LMUW
3-6
I. Install Printer Drivers and Utilities (optional)
Printer drivers are specialized programs designed to allow specific
software applications to function with the HP LaserJet printers.
o Printer utilities include such things as the HP Explorer program
modules, which enhance the usability of the printer and provide
convenient access to printer features outside of specific software
applications.
● How to Obtain Printer Drivers

First, check the software’s printer selection feature to see if the
printer is listed among the available printers. If it is not, run the
software’s SETUP or INSTALL program to install a “ptinter
driver” or “printer file” for the printer.
Here are some ways to obtain printer drivers and Software

Application Notes for HP LaserJet printers:
● Check the Printing Software package to see if it includes a driver ‘

for your software.
. Order an updated driver from the software vendor.
. Call Hewlett-Packard at 303-353-7650.
. Obtain a driver request form by fax through HP FIRST
(call 1-800-333-1917).
. Download a driver through CompuServe’s HP Forum. To sign up
for CompuServe, call 1-800-848-8199.
,,.,.., _ While waiting for a specific HP LaserJet printer
J’. , .-;
driver, you can substitute a similar printer
driver (such as a driver for the HP LaserJet III,
111P, or 4 printer), These substitute drivers will
allow you to use the printer, but they do not
a support all of the printer’s features.
3-7
Unpacking and k“istallaiion
Using the Printing Software Package

The Printing Software package supplied with the printer provides
many useful programs and utilities, including:
Printer drivers for several popular software applications.
Utilities for automatically copying printer drivers onto your

hard disk.
Software Application Notes for the above applications.
The HP Explorer utilities, including
. A setup program which installs other HP Explorer modules

and automatically updates the computer’s AUTOEXEC.BAT
and CONFIG. SYS files. Use the setup program to add or
delete any of HP Explorer’s utilities at any time.
. The HP Explorer Remote Control Panel allows changes to

printer settings from the computer’s screen. It supplements
the software’s printer support to permit complete control over
the printer’s features.
● The HP Explorer Status Monitor is a “Terminate-and-Stay-

Resident” (TSR) program that automatically displays
messages from the printer on the computer’s screen whenever
the printer’s status changes.
. The HP Explorer Travel Guide is a guide to the printer’s

features. It also serves as an on-line help utility when using
other HP Explorer modules.
3-8
L/sing M Cbi’m91 FJWEd
Using the Control Panel
LaserJet 4L/4ML Control Panel Overview

The HP LaserJet 4L/4ML printer’s front control panel consists of 4
status lights and a front panel button situated on top of the printer.
w%.. ~ -’ Front Panel

A
jwe 3-2 LaserJet4L/4MLFront Ckmtrd Panel
3-9
The LaserJet 4L/4ML Lights

The LED lights provide a quick way to check the printer’s status.
Ready (Green)
STEADY: The printer is ready to print a job from the paper

cassette,
BLINKING: If this light is blinking and the Data light is on steadily,
the printer is receiving or processing data,
Data (Green)
STEADY: [f the Data light is on steadily and the Ready light is

blinking, the printer is receiving or processing data. If the Data
light and the Ready light are both on steadily, there is unprinted
data still in the printer. Briefly press the front panel button to print
the remaining data.
BLINKING: The printer is in Manual Feed mode, Either insert a
sheet of paper into the manual feed slot, or press the front panel
button briefly to print from the paper cassette instead.
Paper (Amber)
STEADY: The paper cassette is empty or missing, Add more

paper.
BLINKING: There is a paper jam. Jam locations include the paper
cassette, under the toner cartridge, or inside the printer’s rear
access door. See Chapter 4 for clearing paper jams.
Error (Amber)
STEADY: The printer’s top door is open or the toner cartridge is

either missing or not installed correctly. To correct the problem,
make sure the toner cartridge is installed completely and close the
top cover until it snaps shu~
BLINKING: The page is too complex. Press the front panel button
to continue printing. There maybe some data loss on the page.
Try setting Page Protect to On or Auto in the Printer Memory
category of the HP Explorer Remote Control panel. If the page still
doesn’t print correctly, you may need to install the optional printer
memory.
3-1o
The LaserJet 4L/4ML Front Panel Button
Depending on what state the printer is in, pressing the front panel
button allows for control of printing tasks by either starting or
resuming a printer function. Table 3-1 explains front panel button
usage.
FUNCTION I ACTION I Liahts I RESULT
Self Test Press button for two READY light on Prints a Self Test page,
seconds. briefly.
Continuous Hold down button All lights cycle Prints continuous self tesi
Self Test while powering on through. Release pages. Press the button
printer (4L: about 5 button when DATA to stop printing.
seconds, 4ML: about light only is on
15 seconds). (4ML: all lights on).
Reset Press button for five Always available Clears all data from
seconds or until lights except when all memory, including
are flashing in lights are lit unprinted data,
sequence. (Service Error). downloaded fonts and
macros, Resets printer to
factory default settings.
F
Wake Up Press button for two All off. Takes the printer out of
seconds. Intelligent Off mode.
Continue Press button for two Any recoverable Allows the printer to
seconds, error code (see recover and continue
Chapter 7). printing the iob.
Form Feed Press button for two DATA and READY Print remaining data in
seconds, light on steady, printer memory.
Manual Press button for two DATA light Override manual feed to
Override seconds. blinking. print from paper cassette.
Service Hold down button to All lights on steady. Press the button to
Error display code. display service light
Codes pattern. Use Chapter 7 to
determine the problem
and solution.
3-11
Using the Control F%nei
LaserJet 4P/4MP Control Panel Overview

The HP LaserJet 4P/4MP printer’s front control ~anel consists of a
16 character backlit LCD display, an 8 key contr;l panel, and 4
LED status lights situated on top of the printer.
To access a primary key function (such as On Line, Form Feed, or

Menu) just press the appropriate key. To access secondary key
functions (Reset, EconoMode and -), use the_ key. For
example, to access the “reset” function of the ~ key,
press _ and ~ simultaneously.
igure 3-3 LaserJet 41Y4MP Front Control Panel
3-12
using it%?Cmml Panel
LaserJet 4P/4MP Control Panel Display and Lights

The printer’s control panel has a 16 character backlit LCD
message display area and four LED status indicator lights. A
complete list of display panel messages is in Chapter 7. The
following describes the functions of the four lights.
Ready Light
ON STEADY: There are no error conditions detected. The printer

can only receive a print job when this light as well as the On Line
light are on.
BLINKING: The printer is receiving or processing data. Do not
take off line or switch power off until the light stops blinking.
OFF: The printer is not ready to print. Check the display panel for
a message.
On Line Light
E On
fine
ON STEADY: The printer is ready to receive and process data,
BLINKING: The printer is transitioning from the On Line to Off Line
status.
OFF: The printer is off line (not ready to receive data). Other
control panel keys can now be accessed.
Form Feed Light
l==+ ON STEADY: There is unprinted data still in the print buffer.
w Press -
~
to take the printer off line, then press
to print the remaining data,
BLINKING: Buffered data is being printed,
OFF: No buffered data is in the printer.
I I EconoMode Light
item
n Ecw@70dc
I Ir ON STEADY: EconoMode is on. This reduces the amount of
toner used on the page. NOTE: Software can override this
selection, even while the EconoMode light is ON.
OFF: EconoMode is off. To turn EconoMode on, press -
to take the printer off line, then hold down_ while pressing
the EconoMode key.
3-13
L!Sing the control Par%!
%yMe 3=4 Lasel’w 4F/44JwMaw Map
3-14
Service Mode (LaserJet 4ML/4P/4MP)
The Service Mode should be used only by authorized service

personnel. While in Service Mode, you can:
Print a Service Mode Self Test.

Verify and set the Page Count (the page count also is displayed
on the standard self test).
Set the Cold Reset Default. (This sets the factory default paper
size to either Letter or A4).
Set the Demo Page=True/False. Used to remove the Demo Page
option from the self test menu.
Set the Diamostic Functions ON or OFF (for software
developers &e only).
LaserJet 4ML
Since the HP LaserJet 4ML does not have a front control panel,
Service Mode is accessible only through software (PJL commands).
See “PJL Software Commands” later in this Chapter.
LaserJet 4P/4MP
The following procedure is used to initiate the Service Mode (refer
to Figure 3-5).
1. Hold down the -, ~, and m keys while

powering ON the printer, until all lights are illuminated and
the Display Window is blank. (If the Display Window reads
.-.: :::c i c ., ,,.
,,., . . .,
.... .....,.,., , ,..:...,.
.,”. _:, at this point, the keys were released too soon.
Repeat this step until successful.)
2. Click the ~ key, then the - key. The message

,...,
:..,,...
,..,
@.:. , ,.,....... .
,.,,.,,
.,.,,, ,.,,,,.,-.
~. w..u?:is displayed briefly, then the printer
-... ..
automatically begins a ;j~ ~E!...F: W:!. After several seconds,
both Control Panel Indicators turn OFF. (The printer may
display ‘~? :R%w~i.![~:.;? if it has not warmed up completely.)
After the printer has warmed up and passed the self test,
..-.-..
....L..
,......:.“’”””“’’-’KY’K
‘-”-””r”’” ....... i,!..!
,,...... is displayed.
3-15 ‘
Service Mode (laserJet 41fiL/4P~4NP)
To exit the Service Mode press them key.
SERVICEMODE
1
SERVICEMENU
1
PAGES
1
D\AGNOSTICS
.—
Figure 3-5 Service Mode Menu Map (laserJet 4P14MP only)
3-16
swill% Mcwie &Sel’&?’i 4MLMFWMP)
Setting the Page Count (LaserJet 4P/4MP)

The page count is stored in the printer’s Non-Volatile Memory. If it
is necessary to replace the Formatter PCA, the page count should
be reset to the printer’s original page count to reflect the age of the
print engine. Use the following procedure to set the page count:
Before removing the old Formatter PCA, print a front panel self
test to verify the current page count of the printer, if possible.
Note If it is not possible to print a self test, try to

verify the page count before replacing the
Formatter PCA by following steps 3 through 5,
below.
After veriffing the page count from the old Formatter PCA, replace
it with the new PCA as described in Chapter 6.
1. Enter the Service Mode as described in this section.
2. When fi~;~:...$
I[:E M[]CEis displayed, press the - key to access
the Service Menu.
3. Press the m key to step through the menu. ~HfiiIS=J@LKYX

is displayed.( ~ represents the page count currently
stored in the printer’s Non-Volatile Memory. The underlined
character denotes the cursor position. )
4. Press the m key to scroll the cursor to underline the desired

digit.
5. Press the m key to select the correct value.
6. Press - to store the new value in NVRAM.
7. Set each digit in the same manner. Press -to return the
display to :%%~ICE WXE.
8. Press _ a second time to exit Service Mode.
—
Q 17
service Mode (Laserdet 4MLMPMMP)
Setting the Cold Reset Default (LaserJet 4P/4MP)

The default paper size for Formatter PCAS in Europe is A4. When
replacing Formatters whose default is set for A4, set the
Customization Variable to A4. When the Customization Variable is
set to A4, the Cold Reset procedure will always reset the paper size
to A4 (not to Letter).
To set the Customization Variable:
1. Enter the Service Mode as described in this section.
2. Press the - key to access the Service Menu.
3. Press the ~ key to step through the menu until

;-.:;,7~~,
,-, .r:,-,
r:_-m
,-., -iL,.
..l,. .:-,-.
L , -:-C;C> ,,,IS
, .......... . displayed.
4. Press the ~ key to toggle between Letter and A4 paper.
5. Press the ~ key to save your selection.
6. Press -to return the display to :=ti:..~t’ii tififii:.
7. Press - a second time to exit Service Mode.
Other Service Mode Items

The other Service Menu items, z::!” 2;?!H=: and ~:I:w%:3T I>;= are
included for specialized purposes. If either item needs to be
changed from the default setting (=%...:
s;: and :H%, respectively),
the procedure is similar to that used for setting the page count or
Cold Reset default, described above.
3-18
Printing a Self Test
● LaserJet 4L/4ML:
1, Make sure the Ready light is on, and all other lights are off. (If
necessary, reset the printer. )
● 2. Briefly press the front panel button (LaserJet 4ML, see Note
below).
3. After about 6 seconds, the Data light blinks and the self test
page starts to print (see Figure 3-6). Usually, only one page
prints. If fonts or macros have been downloaded, a second page
prints.
.!
,,, .:, :*> LaserJet 4Mh The procedure above prints a

“demo page” only on the LaserJet 4ML. To print
PCL and PostScript configuration pages on the
LaserJet 4ML, press and hold the front panel
button down for at least 10 seconds, until the
Data light is ON and the Ready light is blinking.
Five pages will be printed (including font sample
pages).
LaserJet 4P/4MP:
1. Press - to take the printer offline. The On Line light
goes off and the display reads H’ CFT%...:i?i-.
a 2. Press - repeatedly until “T:+T !+%:..:is displayed.
3. Press m to display :+KL..F

‘[::~-~.
● 4. Press ~. The display panel reads {;:! ~;;i..~ ‘;>;;T’. After a

few minutes a PCL Configuration self test page is printed (see
Figure 3-7).
3-19
installation and Configuration
Printing a %4$ Tesi
Figure 3-6 shows a self test printout for the LaserJet 4L. It lists
al~factory default settings. “
J.
26 Scalable
Typefaces
Courier Univm’s Ed —
Courier ad Un;vers Md It
courier It Unfwers 8d M
Courier Bd It Uuiws Md Cd
Letter Gothic Umiwm Ed Cd
Letter W.hi c Bd Umim MdCd,i
Letter Goth]c !t Utivets M Wh
CG Times Af)tlCme Ohre
u
CG llmes Bd Aatiaue Olive Bd
m
CG ?hes it Antkwe Olive It
****8****
●
b******@**
EconoMode
CG ZWnesEd h
C’J.A
Univers tvld
Albems Md
Albertus XBd
Wingdng3rsd%l%~%c
—
HP Explorer
Ehhanced PCL 5
LmR.4m
W
L!3TBR
OFF
Mmmn.i
LTo
3“
&
AUIO
OFF
OFF
0
1
12.0
10.0
EO!.(AN8
C.”rkr I-4 /
Bi-Tronics RAM s;,. ,~~~ ~ytc, ~
POW,* P.9gcCmmk o
*
Ii!!51
F)rmvm,
IWO
Datcmdc :
Adapt Uti
15520927
No
~
CO”tml Errors None
Figure 3-6 LaserJet 4L Self Test Page (showing default settings)
3-20
Printing a SM Test
The LaserJet 4L Self Test Fields
● 1. Printer Features List. This area can be used to check for

graphics print quality.
2. Scalable Typeface List. Samples of the printer’s internal

scalable typefaces.
● hl’a’”a
KVv,w
Removing ac power returns items 3 through 12
to facto~-default settings (shown in Figure 3-6).
3. Paper Handling. Shows the current paper settings.
4. Print Quality Adjustment. Current settings for print density

and Resolution Enhancement (REt).
5. Memory Configuration. Settings for Image Adapt, Page

Protection, and Auto Continue.
6. EconoMode. Setting of this toner-saving feature.
7. Font Selection. Current default printer font settings.
8. RAM size. Shows the total amount of installed printer

memory, including added optional memory. Use to verify proper
memory installation.
9. Page Count. Shows approximately how many pages have been

printed since the last power on. This value is returned to zero
whenever the printer is powered off.
10.Firmware Datecode. Shows the datecode of installed

firmware in YYYYMMDD format.
● 11. Image Adapt Status. Displays YES if the Image Adapt data
compression feature has been invoked since the last power on.
12. Control Errors. Shows the number of 1/0 or misprint errors
●
since the last power on.
3-21
Pining a sell Test
—..=——
$ERVICE MENU ~ ~20
~ .—.
PRINTING MENU
Pm ,.”fig
.. .
m.,,
..—— .—-m-......—
PCL MEMU
can mm : : <1..-.1)
●
PAGES COPIES = 3
PAPER - LETTER FWT WBER
CR PAPER = lF1lER
::;:NTAT IO!. : :ol POrr$it 1 PITCH = 10.00
SKIP DEMO = FALSE SW SE7 = RCMAM8
!31AGNOSTICS = OFF
~ FEm . OFF
●
= ,fDlw
JOB MENU WNFIG MEMU

Ps E vu
,MEDROT ECT : yJo m WARN ~ :
m, P* ,,,s = m
RESWJTIDM AUID cCW
PERSONALV : $~:0 ,,, s,,, = 3
T ,“SOUT
SERIAL WI!.U TE$T MEW

PMALIE L MENU ,,,, ,,,,
HI,” S.EED = “ES SFXIAC . R.-232
P,C 1NC = El RIO* Law SELF TEST
#lW FI:TNS = ON
mm RAW = 96C+ PC1 lVPE 11ST
,,, mm PA.f
m POLARITY - nr
,. —......
m. .W, !, m,.,
,$ TWf FACE L 1S1
,S DEMO PAGE
r
3-22
The LaserJet 4MIJ4P/4MP Self Test Fields

The numbered items below refer to the Service Mode PCL
Configuration Self Test Page shown in Figure 3-7.
o
1. Menu Selections: Shows the current selections for all Service
menu and user menus in the order that they appear in the
●
control panel display (refer to the Menu Maps, Figures 3-4 and
3-5). Use this information to verify the various menu selections.
2. PS Menu: Appears on the LaserJet 4P only if the Adobe

PostScript SIMM is installed.
3. LocalTalk Information: LaserJet 4MP only. Lists the

cotilgured network name and node identification number.
4. EconoMode Status: Shows current status, ON or OFF.
5. Formatter Numbefi Shows the Formatter PCA’S serial

number.
6. RAM Size: Shows how much memory is installed in the

printer. 2048 Kbytes is standard. If optional memory has been
added, a self test can be used to verify installation.
‘7. Page Count: Shows how many pages have been printed over
the life of the printer.
8. Firmware Datecode: Shows the datecode of the installed

firmware (in YYYYMMDD format).
9. Installed Options/Personalities: Lists recognized cartridges

a
and personalities. Use to verify installation.
10.REt Status: Shows the current Resolution Enhancement

setting, LIGHT, MEDIUM, DARK or OFF. (Default is
m MEDIUM.)
11. Sample Printi Shows ripple print pattern (always in Courier).

This area is useful for checking print density and quality.
●
3-23
Continuous Self Test

A continuous self test can be useful for troubleshooting paper path
and other problems. To print a continuous self test:
LaserJet 41J41VIIA
1. Disconnect the printer from the power source.
2. Press and hold down the front panel button while connecting
power.
3. Continue holding the button for:

4L - about five seconds; 4ML - about 15 seconds.
All lights will illuminate at once, then:

4L - each will light in sequence; 4ML - all lights stay lit.
4. Release the button. The printer conducts its internal

diagnostics routine, then prints the self test page continuously
until stopped.
5. To stop the continuous self test (and reset the printer), press
and hold the front panel button for a few seconds until all lights
begin lighting in sequence once again. (4ML - the printer can
take up to 2 minutes to clear the buffer and stop the self test.)
LaserJet 4P/4MP
1. Press - to take the printer offline. The On Line light
goes off and the display reads W3 IHFFL1 NE.
2. Press - repeatedly until T!Z5T PEW-l is displayed.
3. Press ~ until EUHT SELF TE:ST is displayed.
4. Press ~. The display panel reads W SELF TEST. After a

few minutes a PGL Confirmation self test ~a~e is minted (see
Figure 3-7). The self test-page will print m~l~ple ~opies,
continuing until the - or ~ key is pressed.
3-24
Engine Test
Engine Test
The engine test print can be used to verify that the print engine is
functioning correctly. The Formatter PCA is completely bypassed
during an engine test. This testis therefore useful for isolating
printer problems. The engine test prints a fhll page of vertical lines
down the entire printable area, and is thus also useful for checking
and adjusting re&istration.
Note An Engine Test can be performed on the

LaserJet 4L and 4ML with the printer covers in
place, as shown in Figure 3-8. The LaserJet 4P
and 4MP require removal of the covers and the
Formatter PCA. Refer to “Engine Test” in
Chapter 7 for the engine test procedure.
Figure 3-8 Engine Test EWcm and Printout (LaserJet 4L shown]
3-25
Resetting the Printer
Resetting the printer clears the printer’s memory, including

unprinted data, downloaded fonts, and macros. It also removes
some error conditions, and resets to factory default settings. The
printer can be reset at any time, except when there is a service
error condition.
LaserJet 4L/4ML:
1. Hold the front panel button down for at least five seconds.
Release when all lights illuminate in succession from bottom to
top.
2. After the printer has finished the reset, the Ready light comes
on (if there are no printer errors).
LaserJet 4P/4MP:
The LaserJet 4P/4MP has several kinds of resets, as explained
below.
Simple Reset
A simple reset does the following:
Clears the printer’s page buffer.

Removes all temporary typefaces and macros.
Makes the current user-selected defaults “active” (making them
the default values until you change them again).
Purges the input buffer of the active 1/0 (the other I/O buffer is
not affected).
To perform a simple reset:
1. Press_ to take the printer offline. The On Line light

goes off and 2S ]H%i-Ii!~ appears on the display.
2. While holding down the ~ key, press - briefly.
3. S7 ~~s~~ appears on the display. Then the printer returns to
the on-line, 5E Z=W+ state.
3-26
The Menu of Resets

Additional reset options are available through the Menu of Resets.
Use the Menu of Resets option with caution. It can result in loss of
buffered page data or printer configuration data. You should only
use it when:
You wish to restore the default printer settings.

Communication between the printer and computer is
interrupted.
You are using both the serial and the ~arallel I/O .~orts. and one
of the ports ii having problems. ‘
To access the Menu of Resets:

1. Press - to take the printer offline.
2. Hold down both the ~ and ~ keys for at least 10
.
seconds until ==:;:=-~=mw!appears on the display.
3. Use ❑ or H to cycle through the items.
4. Press ~ to select your choice of resets. An asterisk *
appears by the reset option.
5. Press - to execute the reset.
The foIlowing table shows the three reset options.
Table 3-2 Menu of Resets (LaserJet 4P/4MP)
Menu Selection Printer Response Explanation
RESET.MENU 09 MENU RESET

RESET=MENU restores most of the printer’s
factory default settings. It also performs a simple
reset. Items in the Config, Parallel, and Serial
Menus are not reset, RESET=MENU clears
only the active input buffer.
RESET.ACTIVE 1/0 09 RESET ACTIVE 1/0
RESET= ACTIVE 1/0 clears the input and output
buffers for the active //0 dy, and performs a
simple reset.
RESET ALL l/O 09 RESET ALL 1/0 RESET=ALL l/O clears the input and output
buffers for both 1/0s, and performs a simple
reset.
3-27
The Cold Reset (LaserJet 4ML/4P/4MP)

Cold reset clears all data from the printer’s memory and sets all
the defaults back to the factory settings. (NOTE: The LaserJet 4L
a
is effectively “cold reset” whenever power is removed.)
To perform a cold reset:
LaserJet 4ML:
Cold Reset can be performed on the LaserJet 4ML through the HP
Explorer Utility (refer to the Software/Solutions package for
instructions).
LaserJet 4P/4MP:
1. Turn off the printer.
2. While holding the _ key down, turn the printer on.

m !CDLE, RESET appears briefly on the display, then
13z !<ELFTEN appears.
3. After about 30 seconds, fi~i CIFFL1 w appears on the display, and

the cold reset is complete.
4. Press - to return the printer on line. MURE=o’,’appears

on the display.
3-28
PJL Software Commands
Many of the control panel functions explained in this chapter can

also be accessed through PJL software commands sent from the
host computer. For the LaserJet 4ML printer, functions such as
entering Service Mode, are accessible only through PJL
commands. (Note that Service Mode is available only on the
LaserJet 4ML, 4P and 4MP, and not on the LaserJet 4L.)
The following example shows how to use PJL commands to enter

Service Mode and perform various Service Mode configuration
tasks.
Note Text is CASE-sensitive in PJL; enter exactly as

shown. The Ec symbol stands for the ASCII
escape character (ESC or /027). When the PJL
code is entered, print the data file (or use the
DOS COPY command to copy it to the printer).
Table 3-3 Example: PJL Service Mode Commands
PJL Command Explanation
‘cYo-l 2345X@PJL Start PJL job.

@PJL SET SERVICEMODE=HPBOISEIE Enter Service Mode
@PJL SET PAGES=O Set page count [= XXXXX]
@PJL SET CRPAPER=LETTER Sets cold reset page size [= Letter/A4]
@PJL SET SKIPDEMO=FALSE Skips demo/PCL type page [= true/false]
@PJL SET DIAGNOSTICS=OFF Sets diagnostics [= OFF/ON] (for ISV use)
@PJL SET SERVICEMODE=EXIT Exits Service Mode
@PJL DEFAULT PAPER. LETTER Selects user paper size default
@PJL RESET Performs PJL reset
‘cYo-l 2345X Exits PJL mode
Ecz Prints Self-Test page
ECE Resets the printer.
3-29
3-30
4
b’
● Maintenance
Maintenance
Service Checkpoints
Service Checkpoints
Figure 4-1 Service Checkpoints
1. Upper Fusing Assembly, 6. Front Oblique Roller.

2. Beam-to-Drum Mirror. 7. Pickup Feed D-Roller.
3. Transfer Roller Assembly. 8, Photosensitive Drum.
4. Toner Cartridge. 9. Fusing Pressure Roller.
5, Registration Roller. 10. Face-Up/Face-Down Deflector.
4-2
Maintenance
Life Expectancy of Consumables
Always inspect the components listed in Table 4-1 for wear when
servicing the printer. Replace these components as needed, based
on printer failures or wear, not strictly on usage.
Table 4-1 l-ik l%pectamy cd Consumables
EST
DESCRIPTION PART NO. LIFE REMARKS
(P9S)
Toner Cartridge 92274A 3000’ When print becomes faint,
(user replaceable) shake cartridge to distribute
remaining toner.
Transfer Roller RF5-0596-OOOCN 100,000 May affect print quality
and /or ~a~er movement,
Pickup Feed D-Roller RBI-3368-OOCN 100,000 Look for glazing andlor
cracks.
Pickup Assembly RG5-0796-OOOCN 100,000 Look for glazing andlor
cracks, gear wear, sticky
solenoids, etc.
Front Oblique Roller RG5-0669-OOOCN 100,000 Look for glazing andior
Assembly cracks,
Fusing Assembly 100,000
May affect print quality and
100-120 V, 50/60 Hz RG5-0676-OOOCN /or paper movement, Look
(exchange part no.) C2003-69001 for marks on lower pressure
roller or upper Teflon sleeve.
220-240 V, 50 Hz RG5-0677-OOOCN
(exchange parl no.) C2003-69002 1
* The estimated toner cartridge life is based on Letter or A4 size paper with an
average of 5% toner coverage and a medium density setting. Toner cartridge life can
be extended further by conserving toner using the printer’s EconoMode feature.
4-3
Maintenance
Toner Cartridge Life

The toner cartridge has been designed to simplify the replacement
of the printer’s major “consumable” parts. The toner cartridge
contains the printing mechanism and a supply of toner.
A toner cartridge will print approximately 3000 pages when using

a typical word processing application, in which text covers about
5% of the page (see Figure 4-2).
Figure 4..2 Sample 5% Rage Coverage
4-4
Maintenance
When regularly printing pages with less coverage, such as short

memos, a toner cartridge should print over 3000 pages. However,
if routinely printing very dense print, the cartridge will not print a
a full 3000 pages.
Note For best results, always use a toner cartridge
●
before the expiration date stamped on the toner
cartridge box.
Saving Toner with EconoMode

Toner cartridge life can be extended dramatically by using the
EconoMode printing feature of the printer. EconoMode can be
turned on or off via the printer’s front panel (LaserJet 4P/4MP
only), through HP Explorer’s Remote Control Panel or through a
software application with the appropriate printer driver. See
Chapter 3 for information on the HP Explorer Remote Control
Panel.
Notes EconoMode functions in portrait orientation only.
Some software applications may refer to this as

“draft mode.”
Software settings always override front control

panel selections (LaserJet 4P/4MP).
o
●
●
4-5
Maintenance
Cleaning Printer (hnponents
Cleaning Printer Components
CAUTION Do not use ammonia-based cleaners in or around

the printer. They will cause damage to the toner
— cartridge’s photosensitive drum.
Table 4-2 Cleaning Printer Components
COMPONENT I CLEANING METHOD/NOTES I

Outside Covers Use a water-dampened cloth. Do not use solvents or
ammonia-based cleaners.
Inside General Use a dry, lint free cloth. Remove all dust, spilled toner,
and paper particles.
Front Oblique Roller Use a cloth or swab dampened with ethyl or isopropyl
alcohol.
Pickup Feed D-Roller Use a water-dampened lint-free cloth.
Registration Roller Use a dry lint-free cloth,
Transfer Roller Use a dry, lint-free cloth. DO NOT TOUCH with your
fingers.
Beam-to-Drum Mirror Use filtered, compressed air first. If not effective, use a lint-
free cloth or swab dampened with lens cleaner.
Fusing Pressure Roller Use a cloth or swab dampened with water.
Face-up Deflector Use a cloth or swab dampened with water.
4nti-Static Teeth Use compressed air. Refer to Chapter 6 for removal
procedure. WARNING!:The Anti-Static Teeth are
extremely sharp. Be careful!
4-6
Maintenance
Cleaning Printer Components
Cleaning Spilled Toner
●
Defective toner cartridges can develop leaks. In addition, after a
paper jam has occurred, there may be some toner remaining on the
rollers and guides inside the printer. The pages that print
immediately after the jam may pick up this toner.
●
Clean spilled toner with a cloth dampened in cold water. Do not
touch the Transfer Roller with the damp cloth or your fingers. Do
not use a vacuum cleaner unless it is equipped with a micro-fine
particle filter.
Note If toner gets on your clothing, use cold water to

remove it. Hot water sets toner stains into fabric.
4-7
Maintenance
Clearing Paper Jams
Clearing Paper Jams
—
●
Note Paper jam messages (or status lights) will not
clear until the printer’s Top Door is opened, then
closed, or the front panel button (4 L/4ML) or
~ key (4P/4MP) is pressed.
@
Paper jams can be caused by a variety of factors:
● Leaving the rear door open.

● Filling the paper cassette too full.
● Using paper that does not meet specifications (see “Media
Specifications” in Chapter 2).
● Removing a paper cassette while a job is printing.
e Failing to place the corners of the paper stock under the front
and rear retainer clips in the paper cassette.
● Printing a letter size job on legal paper.
Note Remember to check for loose paper particles and

clean any spilled toner after a paper jam has
_ been cleared.
There are three areas of the printer where paper jams can occur:
● The Paper Feed Area

@
s Inside the printer
● Paper Output Area

●
4-8
Maintenance
Clearing Paper Jams
Paper Jams in the Paper Feed Area

1. Open the top door by pressing the door release button on the
upper right side of the printer.
2. Take out the toner cartridge. (Do not expose the toner cartridge
to light for more than a few minutes. Cover it while working on
the printer.)
3. Pull out the paper cassette.
4. If paper is in the paper feed area, pull the paper to the right to
relea”se it from the o-blique feed rorler. Then pull the paper
straight out.
CAUTION Be careful not to get paper particles caught in

the front oblique roller. This can cause repeated
jams.
Figure 4-3 Paper Feed Area Jam
5. If Step 4 clears the jam, replace the paper cassette and the
toner cartridge, then close the top and rear doors. The printer
should return to the Ready state. If it does not, there may still
be jammed paper in the printer. Check the top and rear areas of
the printer (see the next page).
4-9
Maintenance
Clearing Paper Jams
Paper Jams Inside The Printer

1. Remove the toner cartmidge and paper cassette. While holding
the printer steady, carefully pull the jammed paper straight out
the front to remove it.
CAUTION - Do not pull the paper straight up when

removing it. The toner on the paper may
contaminate the printer and beam-to-drum
_ mirror.
l-----+! \m\Y I
Figure 4-4 Clearing Jams from the Toner Cartridge Area
2. If the trailing edge of the paper is under the transparent .t cover,

pull the paper out and around to remove it.
/’
Illl!=l=mw \\dMl Y
a
Figure 4-5 Clearing Jams from the Paper Guide
4-1o
Maintenance
Clearing Paper Jams
3. If the paper is difficult to remove, you need to relieve some of

the pressure in the Fusing Assembly. Open the printer’s rear
access door. While holding the green paper release lever up,
e pull the paper out.
Figure 4-6 Releasing Paper from the Fusing Assembly
4. Replace the paper cassette and the toner cartridge, then close
the top and rear doors. The printer should return to the Ready
state. If it does not, try one of the following remedies:
. Ensure the rear access door is fully closed and latched.
. Check to see if there is more jammed paper in the printer (see

the next page).
. Open and close the printer’s top door or press the front panel
button briefly.
4-11
Maintenance
Clearing Paper Jams
Paper Jams in the Paper Output Area

1. Open the printer’s Top Door and remove the toner cartridge,
2. Open the rear access door.
CAUTION - Do not touch the fusing assembly. It maybe hot.
3. Wile pushing the green paper release lever up, pull the paper
out. (This lever releases pressure on the fuser roller.)
Figure 4-7 Clearing Jams from the Fuser Area
4. Be sure to close the rear access door again. Leaving the rear
access door open will cause a paper jam.
—
Note If there is still a paper jam error condition,
check the paper feed and top door areas for
paper or particles. If the error persists, refer to
— Chapter 7, “Troubleshooting.”
4-12
.......... .
—
-
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Ill
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CD
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— — — —
— —
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1 1
J- — JL
a
-a
● Functional Overview
●
Functional Overview
Basic Printer Functions
Basic Printer Functions
This section of the manual presents a generalized functional

●
overview of the printer. It is designed ;O provide an understanding
of the processes that occur during printing. The following basic
printer functions are discussed:
—
DC Controller System
Formatter System
Image Formation System
Paper Feed System
Power System
Basic Sequence of Operation
Fig-are 5-1 is a generalized block diagram of the printer:
--------- ------------- --------- ., T.

,“
. . . .“.4
UA,v)!!w
~-
-.!.-+
..-
1 -J[ Facadown delivery hay

I
I
,
(w. husi campUer)
ma the bkdirectl onal 1/0
J:
Mimi,
1
I ---------------------
t
I
: LASERISCANNER SYSTEM ~ ;__
1
t 1 Formaner PCA 1
1
1
, ,
,
4 :Ez+
1 --------- ----- --1
,
1
l-l
I Scanner
1
t
I
, motor
, 1 -- Ir
---- ---,-------- 1 ------- ,
I
1
‘----- %ii6E-~O%ilii16ii I o
‘
+FuserJ-
,
,
:
1
, 1
,
t ,
, t,
, ,
, ,
I ,
1 ,------------..-- ------- T t
8
I
,
, C2ssene
t
PICK.UP/FEED SYST131 ,
~-- ------------ ---------------------------------------
Figure 5-1 Printer Functional Block Diagram
5-2
Functional Overview
DC Controller/Power System
● The DC Controller PCA is responsible for coordinating all print
engine activities. The DC Controller drives the laser, coordinating
print data from the Formatter PCA with the image formation
process. The DC Controller shares machine status information
a with the Formatter PCA so that proper diagnostic messages are
displayed. The DC Controller also provides both ac and dc power
supply and distribution circuitry. Figure 5-2 shows the various DC
Controller loads.
El
Font Laser/Scanner
DC Controller PCA
b
Cartridge Assemb
(4P Only)
— Laser
L
CPU Diode
Fogn#er
d Sensors
and
Solenoids
I
I
Main Motor
1 u
Fan
Motor
P
F
DC Power Supply i
+lTransfer Rollerl
Ir—————l
YAC Power Supply
m
17gwe 5-2 IX CofitrollerLoads
5-3
Functional Overview
●
In summary, the following systems and functions are controlled by
the DC Controller:
. Print Engine Control
●
Laser and Scanner Drive
Paper Motion
●
. Microswitches (Top Door and Engine Test)
. Motors (Main Drive, Scanner, Fan)
@ Power System
. AC Power Distribution
● DC Power Distribution ‘
. High Voltage Power Distribution
. Overcurrent/Overvoltage Protection
● ~nte]iigent
on/Off (LaserJet 4L/4ML only)
5-4
Functional Overview
Print Engine Control
● Laser and Scanner Drive

Based on information received from the Formatter. the DC
Controller sends a signal to the Laser/Scanner PCA to modulate
the laser diode ON and OFF. The modulated laser beam strikes
●
the surface of a rotating scarming mirror, is directed through a
focusing lens onto the Beam-to-Drum Mirror, and is then reflected
onto the photosensitive drum.
Synchronization of the process is achieved by continuous

monitoring of the beam detect signal, which is fed back to the
system from one end of the focusing lens. Refer to “Image
Formation System,” later in this chapter for more information.
Paper Motion Monitoring and Control

The DC Controller PCA controls paper motion by continuously
monitoring the various paper sensors, and coordinating the timing
with the other print processes.
For a detailed explanation of paper movement, and the interaction

of photosensors and solenoids with the paper movement process,
refer to the section “Paper Feed System,” later in this chapter.
5-5
Functional Overview
Top Door/Toner Cartridge Microswitch (SW201)

Microswitch SW201, located on the DC Controller, is activated by
both the top door and the toner cartridge. If either the top door is
open or the toner cartridge is not installed, the switch opens and
an error is issued by the Formatter. On the LaserJet 4L/4ML, the
front panel’s Error (topmost) LED turns on steady. On the
LaserJet 4P/4MP, the display panel message I;: :x+;: D’ i+~ EPis
displayed. A toner cartridge must be present and the top door
must be closed before the printer can resume printing.
Top Door Plunger ~)

Printer Chassis Top Rail LJ
\
*A
k-t- Plunger
Assembly
Body -
Transfer Roller A
DC Controller PCA \!
-, . . .
Rracc-
4 Plate
I \ \
/
/ \ ‘switch
Actuator’
Top Door Microswitch (SW201 ) Metal Switch Arm
Figure 5-3 Top Cover/Toner Cartridge Plunger & Microswitch (cutaway view)
5-6
Functional Overview
Engine Test Microswitch (SW301)

Microswitch SW301, also located on the DC Controller, is activated
manually through an access hole in the Drive Train Assembly on
a the left side of the printer. This switch causes the print engine to
perform a self test diagnostic, bypassing the Formatter PCA. This
test is useful for troubleshooting printer problems because it
isolates the print engine from the Formatter. The engine test
● prints a single page of vertical black lines, which can also be used
for adjusting print registration. See “Engine Test’ in Chapter 7 for
more information.
Note The Engine Test print button can be accessed on

the LaserJet 4L/4ML by opening the 1/0 Door.
On the LaserJet 4P/4MP, the printer covers and
Formatter PCA must be removed first.
Motors
The Main Motor (Ml) is controlled by the DC Controller PCA.
The Main Motor rotates during the Initial Rotation period
(following initial power-ON), the Print period, or the Last Rotation
Period, or whenever the printer’s top door is opened and closed.
The Scanner Motor (M2) is controlled and monitored by the DC

Controller and Laser/Scanner PCAS. The Scanner Motor operates
during the Initial Rotation period and the Print period.
The Exhaust Fan Motor (M3) is controlled and monitored by the

DC Controller PCA. The Exhaust Fan Motor operates for
approximately 35 seconds during power-ON and Standby. It
remains on during Initial Rotation, Print, and Last Rotation
a Periods.
5-7
Functional Overview
Power System (on DC Controller PCA)
●
The ac, dc and high voltage power supply circuits are all contained
within the DC Controller PCA.
AC Power Distribution
The ac power circuitry, located on the DC Controller PCA, supplies
ac voltage to the DC Power Supply whenever the printer’s power
cord is connected to the ac power source. (The power switch must o
be turned ON in the LaserJet 4P/4MP.) A toner cartridge must be
installed and the top door closed before voltage is supplied to the
High Voltage Power Supply or Main Motor drive circuitry.
DC Power Distribution
The DC Power Supply circuitry, located on the DC Controller PCA,
generates +5 V dc, and +12 V dc, which is used as follows:
+5 V dc: Formatter PCA

Photosensors
DC Controller Circuitry
Laser/Scanner Assembly
+12a V dc: High Voltage Power Supply

(a=after switch) Main Motor
+12b V dc: Solenoids

(b=before switch) Laser/Scanner Assembly (to Fan)
The Power System Block Diagram is illustrated in Figure 5-4.

Functional Overview
Power
supply Main switch
r ---, SW201
I [4P/4MPOnly)
II*1
----
~ Fuse Mm,
D Fusing
Heeter
(FU201)
o
f+12bV Door switch . . . . . . . . . ..
Y : H]gh- :
+12V SW201
12b V=Voltage
2 c1
NoW T, +12av 1 uOlta9e\
power ; power ; before switch
filter
supply -k” : “
circuil 12a V=Voltage
:.. .circul t ,
. .. . . . . .
k+ 1 ‘ ‘up’”: after switch,
a
...........
Regula!or
Overvoltage/
n
Mainmotor
sub supply
oower circuii
----.-i
!- ~ Main
: momr
dflve
; drcuit
+12a V
o Main
Motor
d Solanoid I
Iovercurrent
detection
circuit
1
m K
+5V
-----w
I
Fan motor
‘El
VH301
F--- +5!!!!
e E Formetter
PCA
m morvionmg input ~-SW
Figure 5.4 Power Supply Block Diagram
5-9
Functional Overview
Overcurrent/Overvoltage Protection
The +12V dc and +5V dc power circuits each contain an
overcurrent/overvoltage protection circuit which automatically
shuts off the output voltage when an overcurrent condition occurs
due to a short or abnormal voltage on the load side. The protection
circuit automatically resets after the input power is cycled OFF
then ON.
Fuse FU101 provides overcurrent protection for the Fusing System

circuitry. Fuse FU201 (not present on 220-240 V units) provides
protection in case of a catastrophic overcurrent condition in the DC
Controller power supply regulation circuitry.
Intelligent ON/OFF (LaserJet 4L/4ML only)

This printer feature conserves power by shutting down all the
printer’s front panel LED status lights after a 15 minute period of
inactivity. The printer retains all printer settings and downloaded
fonts and macros while in Intelligent Off mode. The lights power
ON instantly when any of the following occur:
e A file is printed.
@ The front panel button is pressed.
. The printer’s top door is opened.
. Paper is inserted into the manual feed slot.
● A paper cassette is removed or installed.
Note – The printer will not enter Intelligent Off mode if

there is a printer error.
5-1o
Functional Overview
High Voltage Power Distribution

The High Voltage Power Supply circuitry, located on the DC
Controller PCA, applies an overlap of dc and ac voltage to the
a primary charging roller and the developing cylinder. This circuit
also applies a positive or negative dc voltage to the transfer
charging roller according to the instructions from the CPU on the
DC Controller PCA.
a This circuit also controls the image density by changing the

primary ac voltage and the developing ac bias according to the
image density signal from the Formatter.
Figure 5-5 shows the timing of the high voltage power supply.
Power ON
(U.,? second)
7
WAIT ISBY! lNTR J PRINT LSTR ST8Y
PRINT s,gnal (/PRNT)

\ —
VERTICAL SYNC 7
signal (f70P) I
, i , n
Matn rmbr
—
~1.7t021 I
042
Scanner motor I
Im
PnrnarY voltage (AC) I
P,imar~ voltage (DC) I Ill I

t
Develwing bias (AC) I ~
1
Developing bias (DC) I I%H + I@%l ,-071
I
Transfer voltage ~
Laser diode I
, lll[lllllll!~llllilll
● Note:
-:
The transfer vcdtage changes
Bek3en-fxigebL9s
according !0 the print sequence
(Iowerpositw voltagethan
roller to prevent the damage
as follows:
the pr,nt bias isap,pleototfw

of the photosensmve drum)
Wa”s[ercharging
-: Negative bias (negative voltage is appli~d to the transfer charging roller for cleaning)
a m: Print bms (POSMW vokage is app,edtofhetrans

photosensitive
ferchargi”g
dmm sudsce to the paper)
mlerto tm”sterttw toner on the
Figure 5-5 High Voltage Power Timing
5-11
Functional Overview
Formatter System
Formatter System
The Formatter PCA is responsible for the following:
. Receiving and processing ASCII data from the various printer

interfaces.
s Monitoring front panel input and relaying printer status

information (through the front panel and the hi-directional 1/0).
. Developing and coordinating data placement and timing with

the print engine.
● Storing font information.
● Communicating with the host computer.

. ...
~ DC Controller ! ~Host Computeri
.- -------- -. . . . . .
t
..
..-._.-.4L-L
‘“-”$-”---”
----- --.-,7----- . . . ..- . . .
17+
Video
Interface
1/0 Controller
Formatter
Ttming
Controller
PCA
ROM
I J I
d CPU Control Panel
On Board RAM
Interface
____ I -.-..
,~.-.
.-.-
.. .-.-..
.......
Figure 5-6 Formatter Block Diagram
5-12
Functional Overview
Formatter System
The Formatter PCA receives ASCII data from the Bi-Tronics

Interface and converts it into a dot image. The image orientation
(portrait or landscape) and the font type are both selected. When
the scan buffer is full, or when a Form Feed command is received,
the Formatter sends a PRINT signal to the DC Controller. The DC
Controller synchronizes the Image Formation System with the
Paper Feed System, and signals the Formatter to send the print
image data. The Formatter sends the print image data (dots) in
the form of a VIDEO signal and the printing process begins.
CPU
The Formatter PCA incorporates the following microprocessors:
● LaserJet 4L - Motorola 68000, 16 MHz.
● LaserJet 4ML - Intel 80960KA, 18.5 MHz.
. LaserJet 4P - Intel 80960SA, 16 MHz.
. LaserJet 4MP - Intel 80960KA, 18.5 MHz, 32K instruction cache.
Read Only Memory (ROM)

Besides storing microprocessor control programs, the ROM stores
the dot patterns of internal character sets (fonts).
Random Access Memory (RAM)

The RAM stores printing and font information received from the
host system, and can also serve to temporarily store a full page of
print image data before the data is sent to the print engine (see
“Page Protect”). RAM memory capacities for each printer are
shown under “Printer Features” in Chapter 1. Note that adding
memory will not increase 1/0 buffer space or print speed.
Note The LaserJet 4P/4MP printers support 32-bit

SIMMS (C303XA series) as well as the 36-bit
SIMMS (C206XA series) used in earlier LaserJet
family printers.
5-13
Functional Overview
Formatter System
Non-Volatile Memory (~)

LaserJet 4L: The HP LaserJet 4L printer does not use NVRAM.
As long as the printer is connected to an ac power source,
configuration and page count information (as well as any
downloaded fonts and macros) is retained in conventional RAM.
When power is disconnected, RAM contents are lost, page count
returns to zero, and the printer returns to factory default settings.
LaserJet 4ML/4P/4MP: 256 bytes of NVRAM is used on these

printers to store 1/0 and print environment configuration
information. The contents of NVRAM are retained when the
printer’s power is turned off or disconnected. (As in other HP
LaserJet printers, downloaded fonts and macros are saved in
conventional RAM, and are lost when power is turned off.)
Parallel Interface
The Formatter PCA receives incoming ASCII data through its
Bi-Tronics interface connector. The Bi-Tronics 1/0 provides high
speed two-way communication between the printer and the host,
allowing the user to change printer settings and monitor printer
status from the host computer. The Bi-Tronics I/O is compatible
with the Centronics parallel interface standard.
Note — Refer to “Parallel Cable Pin Configuration” in

Appendix B for parallel pin assignments.
High Speed (Yes/No)

The “High Speed (Yes/No)” configuration item is user-selectable.
The default setting, “Yes” allows the I/O to run at the higher
speeds supported by most newer PCs. If the mode is set to “No,”
the parallel interface runs at the slower, but compatible mode for
older PCs.
Advanced Functions (On/Off)

The “Advanced Functions (On/OffY configuration item is also
user-selectable. The default setting, “On” allows for “Bi-tronics”
two-way parallel communications. The “Ofi” mode disables the
Bi-tronics advanced functionality.
5-14
Functional Overview
Formatter System
Serial I/O (LaserJet 4P/4MP)
●
The LaserJet 4P/4MP printer supports RS-232 compatible serial
communications. The printer uses a 9-pin D-subminiature
connector. (See Appendix B for pin-out information.)
Pacing (Serial Modes of Operation)

The “Pacing” configuration item is user-selectable. Available
choices under Pacing are:
@
* DTIUDSR (default) - This mode, primarily implemented for

PCs, has hi-directional data flow which is paced using hardware
pacing. No XON or XOFF signals are sent.
e XON/XOFF - This mode is primarily intended for UNIX

machines which cannot perform hardware pacing yet want
hi-directional data flow. Data flow is paced using XON and
XOFF signals to indicate when the printer is ready to accept
new data from the host.
LocalTalk I/O (LaserJet 4ML/4MP)

The LaserJet 4ML/4MP printers implement the AppleTalk
networking protocol through the LocalTalk hardware. The
LocalTalk network cable (HP P/N 92215N) is connected through an
8-pin DIN connector on the printer’s I/O panel. (See Appendix B
for more cabling information.)
5-15
Functional Overview
Formatter System
Control Panel
LaserJet 4L/4ML
Status LED Lights: The Formatter uses four lights to communicate
printer status to the user. Light from the LEDs is transmitted
through a single piece Light Pipe Assembly, mounted on the inside
of the printer cover. Refer to “Using the Control Panel,” in Chapter 3,
and to “Printer Error Troubleshooting” in Chapter 7, for more
information on the lights.
Front Panel Button: The Formatter PCA includes a microswitch

which is activated by the front panel button through a switch
actuator which mounts on the surface of the PCA. The single
button is used for such functions as self test, reset and displaying
error codes. Refer to “Using the Control Panel,” in Chapter 3 for
more information on the front panel button.
LaserJet 4P/4MP
The Formatter PCA on the LaserJet 4P/4MP sends and receives
printer status and command data via a Control Panel PCA, which
consists of an LCD display window and an 8-key keypad.
LCD Display Window: The Formatter uses a backlit 16-character

LCD display window in conjunction with three lights to
communicate printer status to the user. Display window messages
can be configured in any of several languages.
8-Key Keypad: The eight keys on the keypad are used for a variety
of functions, such as switching online/offline, configuring the
printer, initiating self tests, form feeds, or resets, and turning
EconoMode on and off. A keyboard overlay is available in any of
several different languages (see Chapter 8 for part numbers).
5-16
Functional Overview
Formatter System
Resolution Enhancement (REt)

The printer’s Formatter PCA contains circuitry for Resolution
Enhancement technology (REt), which modifies the standard video
o
dot data on its way to the DC Controller to produce “smoothed”
black-to-white boundaries. REt is user-adjustable from the front
control panel (LaserJet 4P/4MP only), from HP Explorer’s Remote
●
Control Panel (Print Quality Category), or from some software
applications. Available settings are Light, Medium, Dark, or Off.
The default setting is Medium.
Note REt settings sent from software or printer

drivers override any control panel settings.
Print Density Adjustment

Adjusting print density affects the line width (boldness) of the
print image. This is accomplished by varying the developer dc
bias, which controls the amount of toner applied to the
photosensitive drum. Print Density is adjustable through HP
Explorer’s Remote Control Panel (Print Quality Category). The
range of settings is from 1 (lightest) to 5 (darkest). The default
setting is 3.
5-17
Functional Overview
Formatter System
EconoMode
The EconoMode setting uses approximately 50% less toner than
standard mode printing by reducing the dot density. EconoMode,
which can also be thought of as “draft mode,” is user selectable via
a front panel key (LaserJet 4P/4MP only), or via a PJL sequence
using HP Explorer’s Remote Control Panel, or through application
software. The default setting is Off.
Normal Mode, Medium Density
_*.-*---@*g*
__*------ EconoMode, Medium Density
● O....*--*----’”
● -m---e
Figure 5-7 EconoMode vs. Regular Print
—
Note EconoMode does not affect print speed or
— memory usage.
5-18
Functional Overview
Formatter System
Memory Management
The printers use various methods to conserve and make the most
of available memory. Several of these are explained below.
Note LaserJet 4P/4MP: If the printer encounters

diffkulty in managing available memory, a
“Clearable Warning” message will be displayed
on the front control panel. See “Clearable
Warnings” in Chapter 7 for details.
Memory Enhancement technology (MEt)

HP’s Memory Enhancement technology (MEt) effectively doubles
the printer’s standard memory through a variety of font and data
compression methods. MEt also automatically compresses fonts for
desktop publishing applications.
When printing graphics, MEt analyzes each page as it is being

printed and automatically applies a variety of methods to print the
complete page at the correct resolution. Two of these methods,
Image Adapt and Page Protect, are user-selectable through HP
Explorer’s Remote Control Panel (Printer Memory Category).
Note MEt is only available in PCL mode; it is not

functional when printing in PostScript mode.
5-19
Functional Overview
Formatter System
Image Adapt (LaserJet 4L/4ML)

Image Adapt uses a compression technique to allow printing of
full-page graphics using the printer’s base memory. The available
settings are Auto, On, and Off. The default setting is Auto.
Some data may be lost if Image Adapt is used. To see if there has
been some loss of graphic detail, print a self test page and check
the “Image Adapt Used:” line in the Printer Information section of
the page. If the printer invoked Image Adapt since the last time
the self test was printed (or the last power cycle), that line will
read “Image Adapt Used: Yes.”
Note LaserJet 4L/4ML: The Image Adapt information

on the self test page resets every time the self
test page prints, or the printer is disconnected
from its power source.
Page Protect
A page’s complexity (rules, complex graphics or dense text) may
exceed the printer’s ability to create the page image fast enough to
keep pace with the engine’s printing process. If a page is too
complex, it may print in parts (for example, the top half of data on
one page and the bottom half on the next page). Some print data
loss is likely in these instances, and the printer’s Error light
flashes.
Page Protect allows the Formatter to create the entire page image
in memory before physically moving the paper through the printer.
This process ensures that the entire page will be printed. Page
Protect is user selectable through HP Explorer’s Remote Control
Panel (Printer Memory Category). The default setting is Auto.
5-20
Functional Overview
Formatter System
PJL Overview
Printer Job Language (PJL) is an integral part of configuration, in
addition to the standard Printer Command Language (PCL). (See
“PJL Software Commands” in Chapter 3 for more information.)
With standard Centronics cabling, PJL allows the printer to

perform functions such as:
. Two-way communication with the host computer through a

Bi-directional Parallel connection. The printer can tell the host
such things as the control panel settings, and allow the control
panel settings to be set from the host.
● Dynamic I/O switching (LaserJet 4ML/4P/4MP) allows the

printer to be configured with a host on each I/O. The printer can
receive data from more than one I/O simultaneously, until the
buffer is full. This can occur even when the printer is offline.
Note The Serial and LocalTalk I/Os share the same

softare interrupt. Thus, dynamic 1/0 switching
is limited to switching between the parallel
interface and one other I/O interface selected
from serial and LocalTalk.
● Context-sensitive switching (LaserJet 4ML/4P/4MP only)

allows the printer to recognize automatically the personalities
(PostScript or PCL) of each host and configure itself to serve
that personality.
● .Isolation of print environment settings from one print job

to the next. For example, if a print job is sent to the printer in
landscape mode, the subsequent print jobs print in landscape
only if they are formatted for landscape printing.
5-21
Functional Overview
Laser printing requires the interaction of several different

technologies (such as electronics, optics, and electrophotographics)
to provide a printed page. Each process functions independently
and must be coordinated with all other printer processes. The
image formation process consists of six stages:
1. Cleaning 4. Developing
2. Conditioning 5. Transferring
3. Writing 6. Fusing
The toner cartridge houses the cleaning, conditioning, and

developing stages of the process. Components of the image
formation system that wear, degrade, or are consumed are built
into the replaceable cartridge. The toner cartridge contains the
photosensitive drum, primary charging roller, developing station,
toner cavity, and cleaning station. This eliminates the need for a
service call when replacement is required.
Electrostatic latent image formation block

. ................. ..........._..__,
block
~. . . . . . . . .
~a:::mro’
-. . . . -.
gure 5-8 image Formation BIocK Diagram
5-22
Functional Overview
Photosensitive Drum
The photosensitive drum is the “heart” of the Image Formation
System. The special properties of this drum allow an image to be
formed on the dram’s surface and then transferred to paper. The
drum is an extruded aluminum cylinder. The outside of the
cylinder is coated with a layer of organic-photoconductive material
(01’C) which is non-toxic. The aluminum base of the photosensitive
drum is electrically connected to ground potential (s~e Figure 5-9).
“.-,:
A
‘“.;..,, Photosensitive
\ ‘;;. Layer
.::
~~~ Aluminum
...”. Base
Figure 5-9 Photosensitive Drum
5-23
Functional Overview
Drum Sensitivity
The OPC material has properties similar to a photo-resistor. It
becomes electrically conductive when exposed to light. When the
photosensitive drum is exposed to light, the negative charges
deposited on it are conducted to the ground potential of the drum’s
base. Areas not exposed to light remain nonconductive and
maintain their negative charge.
CAUTION - The printer’s toner cartridge does not include a

light blocking shutter. Be careful to avoid
exposing the drum to light, which can
permanently damage the drum. Protect the
cartridge whenever removing it from the printer,
preferably by inserting it into the protective bag
— from its packaging.
I primary T
I Scanning
area
Transfer ~rim~
I charging exposure
1
charging
--- ---- .-. ..

FigUre 5-1 U Drum Surtace Potential
5-24
Functional Overview
Cleaning Stage
During the cleaning stage of the image formation process, the
drum’s surface is physically cleaned, preparing it to hold an image.
During printing, the drum is rotating constantly making several
complete rotations per printed page. Before forming the image for
a given section of print, a cleaning blade removes toner from the
previous rotation of the drum. The excess toner is stored in the
toner cartridge where it is prevented from being used in later print
jobs (see Figure 5-11).
Cleaner container Cleaning blade

\
Sweeper strip
Figure 5-11 Drum Cleaning
5-25
Functional Overview
Conditioning Stage
After the drum is physically cleaned, it must be conditioned. This
process consists of applying a uniform negative charge on the
surface of the drum with the primary charging roller, located in
the toner cartridge. The primary charging roller is coated with
conductive rubber with an ac bias applied to erase any residual
charges and maintain a constant drum surface potential. In
addition, a negative de bias is applied by the charging roller to
create a uniform negative potential on the drum’s surface. The
amount of de voltage is modified by the print density setting.
igure 5-12 Primary Charging Roller
●
5-26
Functional Overview
Writing Stage
At the writing station, the laser beam is used to discharge the
photosensitive drum’s negative potential by focusing laser light
onto its surface. This creates a latent electrostatic image, which
later is developed into a visible image.
Laser light is produced by a small modulated laser diode. The

beam created by the diode shines onto a rotating polygonal mirror.
As the mirror rotates, the beam reflects off the mirror and sweeps
the page from left to right (see Figure 5-13).
Bi-tronics 1/0
r——————— $
—- ———__ _____,
I
Formatter PCA I
I
I —— /BD /VDO
——— — —--~
f---i ---
DC Controller PCA
— /BD1
/VDOUT APCSH /SCNON
LaserlScanner
Photosensitive
FlgWre5-13 Image Writin{g
5-27
Functional Overview
A set of lenses and mirrors focuses the horizontal sweeping beam

through the laser beam access slot in the rear of the toner
cartridge, and onto the photosensitive drum. Because the beam is
sweeping the entire length of the drum and the drum is rotating, a
the entire circumference of the drum can be covered. The speed of
the scanner motor (which turns the scanning mirror) and the
speed of the main motor (which turns the drum) are synchronized,
and each successive sweep of the beam is offset l/300th
(or l/600th) of an inch. The beam can be turned on and off to place
a dot of light every l/300th (or l/600th) of an inch in the horizontal
●
direction. This is how the printer achieves its 300x 300 dpi
(or 600 x 600 dpi) resolution.
At the beginning of each sweep (before the beam reaches the

drum), the beam is reflected off the beam detect mirror. The
momentary pulse of light is sent to the DC Controller, where it is
converted to an electrical signal used to synchronize the output of
data (VDO) for one sweep (scan line). This pulse, referred to as the
Beam Detect signal (BD), is used to diagnose problems with the
laser diode or scanner motor.
After the writing station, the drum surface has an invisible (latent)
electrostatic image. Portions of the drum not exposed to the laser
are still at the uniform negative potential (placed there by the
primary charging roller), but those portions exposed to light have
been discharged to ground, to form the latent electrostatic image.
5-28
Functional Overview
Developing Stage
The developing station develops the latent electrostatic image into
a visible image on the drum. The developing unit consists of a
metallic cylinder that rotates around a freed magnetic core inside
the toner cavity. Toner is a powdery substance made of black
plastic resin bound to iron particles, which is attracted to the
magnetic core of the cylinder. A rubber blade “brushes” the toner
on the developing cylinder to a uniform thickness.
The toner particles obtain a negative surface charge by rubbing

against the developing cylinder which is connected to a negative dc
supply. The negatively charged toner is attracted to the discharged
(grounded) areas of the drum exposed to laser light, and repelled
from the negatively charged (non-exposed) areas. An ac potential is
applied to the developing cylinder to decrease the attraction
between the toner and the magnetic core of the cylinder, and to
increase the repelling action of toner against the areas of the drum
not exposed to laser light. This ac potential improves density and
contrast (see Figure 5-14).
! II ~..
Ph
Developing
w
cylinder
7“
~ AC bias
DC bias
F,...--.”, -,
i-qure 3-14 nnage ueveloprnenl
5-29
Functional Overview
The dc bias of the developing cylinder is adjusted to change the

force of attraction between the toner and drum by changing the
print density setting (from the front panel or through software). A
change in dc bias causes either more or less toner to be attracted to
the d~um, which in turn either increases or decreases the print
density. The print density variation is approximately t 10% (see
Figure 5-15). Both the primary and developer dc bias voltages are
changed in response to the density setting.
Developing cylinder
surface potential
Drum surface
f +V potential
-0 (exposed area)
------------ ----- ----- --- /’
2 —- .—
% --... --:----------- --ocbias
s
~ -v \ Drum surface
& potential
Time t -D
(unexposed area)
Figure 5-15 Developing Potentials
a
5-30
Functional Overview
Transferring Stage
At the transferring station. the toner image on the drum’s surface
is transferred to tfie paper: A positive cha~ge applied to the back of
the paper by the transfer roller causes the negatively charged
toner on the drum’s surface to be attracted to the page.
The small radius of the drum, combined with the stiffness of the
paper causes the paper to peel away from the drum. The Static
Eliminator also helps separate the paper from the drum. The
Static Eliminator weakens the attractive forces between the
negatively charged drum surface and the positively charged paper.
Without this help, thin paper can wrap around the drum. After
separation, the paper moves to the fusing station and the drum
rotates to the cleaning and conditioning stations.
I
Static charga
eliminator Jf
Tranafer charging roller I
Figure 5-16 Transferring Stage
5-31
Functional Overview
Fusing Stage
At the fusing station, the toner is fused into the paper by heat and
pressure to produce a permanent image. The paper passes between
a ceramic heating element protected by a thin, Teflon sleeve and a
soft pressure roller. This melts the toner and presses it into the
paper.
The ceramic heating element comes up to fusing temperature very

quickly, and thus does not require any power while the printer
is on STANDBY. These are the first Hewlett-Packard LaserJet
printers to employ this “instant-on” fusing system. Other laser
printers use a halogen heating lamp and require frequent warming
to maintain a minimum standby temperature. This feature saves
power while virtually eliminating the warm-up period.
The fusing temperature is monitored by the DC Controller PCA,

using a thermistor (TH901). The DC Controller maintains a
temperature of about 180° C during print mode. If the fusing
svstem overheats (about 215° C), a relay o~ens the Dower circuit to
the fusing heater, causing a Fuser Erro~ message. if the fusing
system exceeds 240° C, the thermal fuse will open, cutting off
power to the fuser.
Fusin
‘9’’’”---!3/:::::,,,.,., Toner
-
./.
.
,
\
\Y” Paper
T< Pressure
Roller
F
— -.— — -..
Figure 5-17 Fusing Film and Pressure Roller
5-32
Functional Overview
Paper Feed System
Paper Feed System

● The following topics are discussed in this section:
Paper Movement Overview
Solenoids
Photosensors
Paper Out Sensor
Input Paper Sensor
Printing from the Paper Cassette
Printing from Manual Feed
Paper Jam Detection
●
5-33
Functional Overview
Paper Feed System
Paper Movement Overview

The paper feed system picks print media automatically from the
paper cassette or accepts it from the manual feed slot and delivers
it to the image formation system at precisely the right time. The
system then feeds the media to the fusing station, and delivers the
●
finished nroduct
. to the outmt .~osition. either the face-down
output tray on top of the printer, or through the face-up delivery
slot at the rear of the printer. The output path is user-selectable by
turning the paper path knob on the rear of the printer. ●
Figure 5-18 shows the possible paper paths and locations of the
various solenoids, photosensors and rollers.
I OC Controller PCA I
YY
‘Cassette Feed
Paper Path
Paper Cassette
. . .
—. .-
Figure 5-18 Printer Paper Path
PSI Input Paper Sensor Input Paper Sensor (PSI ) Positions:

PS2 Paper Out Sensor A = Manual Feed Sense Position
PS3 Exit Paper Sensor B = Registration Sense Position
PS4 Whaling Paper Sensor C = TOP Sense Position
5-34
Functional Overview
Paper Feed System
Solenoids
Table 5-1 Solenoids
No. Name Description
SLI Paper Feed Solenoid Located in the Pickup Roller Assembly, and
(Registration) controls the registration rollers.
SL2 Pickup Solenoid Located on the DC Controller, and controls the
Picku~ Feed D-Roller,
Photosensors
Table 5-2 Photosensors
Name I Description
Psl Input Paper Sensor Four-position photosensor. Senses manual

feed and paper at registration position.
PS2 Paper Out Sensor Senses empty paper cassette,
I PS3 Exit Paper Sensor Senses paper exiting the fuser rollers.
I PS4 Winding Paper Sensor Senses paper in the paper feed guide area.
Paper Out Sensor (PS2)

The Paper Out Sensor (PS2) detects the presence of paper in the
● cassette. If no paper is sensed in the cassette, the Formatter

displays the paper-out indication on the front panel (display panel
message or Paper light). The cassette must be reloaded before
printing can resume.
5-35
Functional Overview
Paper Feed System
Input Paper Sensor (PSI)
The Input Paper Sensor, PSI, is a four

position sensor that detects paper in the
Manual Feed Sense Position, the
‘“” Registration Position, and the Top
Position. The figure to the left shows the
Manual Feed and Cassette paper paths.
The figures below show the sensor in
each of the four positions.
Registration The Ready or Wait/Standby Position

arm indicates that paper has not entered the
paper path.
@ Input Paper
WAIT Sensor (PSI )
(STBY)
The Manual Feed Sense Position (A)

indicates that paper has either been
inserted into the manual feed slot or has
been picked from the paper cassette and
reached this position in the paper path.
A The Registration Position (B) signals

the DC Controller to monitor if the
scanner motor is up to speed and the
fuser is at the correct temperature.
When both conditions are met, the paper
continues to the Top Position. If these
conditions have not been met, solenoid
SL1 is engaged to stop the registration
roller until the printer is ready. When
the printer is ready, SL1 disengages and
paper proceeds to the Top Position.
The Top Position (C). When paper

paeses through the Top Position, the DC
Controller sends a signal to synchronize
the image on the photosensitive drum
with the top of the page.
5-36
Functional Overview
Paper Feed System
Printing from the Paper Cassette

Paper motion begins when the DC Controller PCA, after receiving
a PRINT signal, starts the Scanner Motor, the Main Motor, and
the fusing heaters. The Pickup Solenoid (SL2) is energized for 0.5
seconds, the pickup roller and the registration roller rotate and
feed a sheet of paper from the Paper Cassette to the Registration
Position, where the registration roller is stopped by solenoid SL1,
if necessary, until the Scanner and Fuser are ready. While the
registration roller is rotating, the oblique rollers are aligning the
paper’s left edge correctly to prevent skewing (see Figure 5-19).
Left side of ~
the main unit t
..............
Paper
Figure 5-19 Oblique Roller Paper Alignment
The Formatter PCA sends the VDO signal to the print engine
within a specified amount of time after the Input Paper Sensor
(PS1) reaches the Top Position. The leading edge is now aligned,
ready to proceed under the photosensitive drum. After the paper
passes under the drum, past the Winding Sensor (PS4), and
through the fusing unit, it triggers the Exit Paper Sensor (PS3).
The paper is then fed through either the face-up delivery slot or
the face-down output rollers and to the top output tray, depending
on the position of the face-up deflectors.
5-37
Functional Overview
Paper Feed System
Manual Feed Printing

The presence of paper in the-manual feed slot is detected when the
Input Paper Sensor (PSI) reaches the Manual Feed Sense
Position. The Manual feed system’s paper motion begins when the a
DC Controller PCA, after receiving a PRINT signal, starts the
Scanner Motor, the Main Motor, and the fuser heating element.
●
The Registration Solenoid (SL1) is OFF at this time, allowing the
registration roller to rotate. This feeds the paper from the Manual
Feed slot to the Registration Position.
The remainder of the manual feed print process is identical to the

cassette feed process, described above.
Small Media Rollers (LaserJet 4P/4MP)

The LaserJet 4P/4MP has an additional set of Small Media
Rollers, located midway between the pickup and delivery rollers
(see Figure 5-18). These rollers allow the printer to accept a
smaller minimum paper size: 3 x 5 inches (76x 127 mm).
●
5-38
Functional Overview
Paper Feed System
Paper Jam Detection
●
The Input Paper Sensor (PSI), Paper Exit Sensor (PS3), and the
Winding Paper Sensor (PS4) detect when paper is moving through
the printer (see Figure 5-18 for sensor locations). If a paper jam is
detected, the DC Controller immediately stops the printing process
and causes a paper jam indication on the front panel.
a A paper jam can be detected under any of the following conditions:
Power-On Jams
Paper is present under either PS1, PS4 or PS3 at power-on.
Pickup Jams
Paper does not reach and clear photosensor PSI within a specified
period of time. For cassette feed the time period begins when the
Paper Pickup Solenoid (SL2) is energized; for manual feed the time
period begins shortly after PSI is moved into the Manual Feed
Sense Position (position “A” under “Input Paper Sensor”).
Delay Jams
Paper does not reach or clear a specific photosensor within a
specified period of time.
5-39
Functional Overview
Standard Printer Operation

●
The Formatter PCA and the DC Controller PCA share information
during printer operation. The DC Controller-to-Formatter
Connector (DC Controller J201) forms a link which operates as a
serial data bus. This allows printer status, command information,
and dot-image data to be passed between the two PCAS. The
●
following events take place during normal printer operation:
Table 5-3 Print Period Descriptions (refer to Timing Diagram)
PERIOD TIMING PURPOSE
WAIT From power ON (power cord Clear the drum surface potential
connection) to the end of Main and clean the Transfer Roller.
Motor initial rotation. I
STBY From the end of the WAIT or the IMaintain the printer in ready state,
(Standby) LST~od until the input of
the PRNT signal from the
Formatter. Or from the end of the
LSTR period until power OFF.
INTR From the input of the PRNT signal Stabilize the photosensitive drum
(Initial from the Formatter until the laser sensitivity in preparation for
Rotation) diode intensity has been stabilized. printing. Also clean the Transfer
w=====
Roller.
From the end of initial rotation until Form images on the
photosensitive drum based on the
/VDO signal from the Formatter
I and transfer the imaue to ~a~er.
LSTR From the primary voltage (DC) Deliver the last sheet of paper.
[Last OFF until the Main Motor stops. Also clean the Transfer Roller.
Rotation)
If another PRNT signal is sent
from the Formatter, the printer
returns to the INTR period. If not, it
returns to the STBY period,
5-40
General Timing Diagram
● I LSTR
(Unit:
STBY
second
1- 9.6
● 1 FuSi
apporox. 1041010.8
1
I *I pR[,contml
4 Mair I
5 scat I
7 Pick I 30.0
d
* Pap,
(SLI
I
CJ~~~ + 1-002
in lnp~ -11- “ 4 k-02
,, Exit
(Ps:
I I variable
12 prim I
,
13 Prirr
F=.-
14 Dev
0.71
15 Dev
16 Trar w 1“48
5-41
6
● Removal and Replacement

Removal and Replacement
Removal and Replacement Strategy
Removal and Replacement Strategy
This chapter documents removal and replacement of Field

Replaceable Units (FRUS) only. Exchange assemblies should be
sent to SMO for repair.
Unless specifically stated otherwise, these procedures apply to all

four printer models (LaserJet 4J-J4ML/4P/4MP). Replacement is
generally the reverse of removal. Occasionally, notes are included
to provide direction for diffkult or critical replacement procedures.
WARNING! Unplug the power cord from the power outlet

before attempting to service the printer. If this
warning is not followed, severe injury may result.
Never operate or service the printer with the

protective cover removed from the
Laser/Scanner Assembly. The reflected beam,
although invisible, can damage your eyes.
CAUTION The printer contains parts that are electrostatic

discharge (ESD) sensitive. Always service
printers at an ESD protected workstation.
To install a self-tapping screw, first turn it

counter-clockwise to align it with the existing
thread pattern, then carefully turn clockwise to
tighten. Do not over-tighten. If a self-tapping
screw-hole becomes stripped, repair of the
screw-hole or replacement of the affected
assembly is required.
Note Always remove the toner cartridge and the

paper cassette from the printer before removing
or replacing printer parts.
6-2
Required Took
Required Tools
#2 Magnetized Phillips Screwdriver (6-inch shaft)
Small flat-blade Screwdriver
Small Pair Needle Nose Pliers
All screws used in the printer are Phillips head screws which
require a #2 size Phillips screwdriver. Figure 6-1 shows the
difference between a Phillips and a Pozidriv screwdriver. Note
that the Phillips tip has more beveled surfaces.
CAUTION A Posidriv screwdriver will damage the printer’s

screw heads. Use Phillips only.
Phillips Posidriv
Flglm 5-’1 Phillipsvs. Posidriv Screwdrivers
6-3
User Installable Assemblies
●
Memory Upgrade (LaserJet 4L)

The small access door on the left side of the winter allows access
to the memory connector on the Formatter PCA.
m
CAUTION Memory modules must be removed prior to
removing the Printer Cover to avoid possible
damage ;O the memory, the Formatter PCA, or
the DC Controller.
1. Open the Memory Door.
2. Pull outward on the small handle to unplug the memory

assembly and remove.
Figure 6-2 Removing the Memory Module (LaserJet 4L)
6-4
Memory/Language SIMMS (LaserJet 4P/4MP)

The SIMM slots are under an access panel on the left side of the
● printer. Place the printer on a firmly supported, flat surface.
1. Push downward forcefully on top of the access panel to release

its clips from the main Printer Cover (Figure 6-3, callout 1).
● 2. Remove any SIMM modules (release side clips, tilt upward and
lift out carefully).
clAL!-l-lo N SIMM modules must be removed prior to

removing the Printer Cover to avoid damage.
Figure 6-3 Removing the SH’JM Access Panel (LaswJet 4P/4NlP)
Tore-install:
SIMM module can be installed in any available slot. Sequence is
irrelevant. Install with the small notch toward the left. To
re-install the access panel, hold it in place and lift firmly upward
on the thumb grip (Figure 6-3, callout 2) to snap into place.
6-5
Cover and Doors
Cover and Doors
Power, I/O and Memory Doors (LaserJet 4L/4ML)

●
The Power Door is located on the right side of the printer. The I/O
Door and Memory Door are on the left side (refer to Figure 1-2).
Some doors are not hinged; and are removed simply by opening.
Others (such as the Power Door) have a small hinge tab which a
holds the door in place. To remove the Power Door:
1. Open the door to a 90 degree angle.
2. Push the upper tab down slightly and tilt the door out
(Figure 6-4).
Figure 6-4 Removing the Power Access Dcmr (LaserJet 4L/4ML)
6-6
Cover and Doors
Printer Cover (LaserJet 41J4ML)
●
1. Remove the Power Door and unplug the power cord (Figure 6-4).
2. Remove the toner cartridge and paper cassette.
3. Remove any optional memory card (Figure 6-2).
● CAUTION Step 3 is critical to avoid darnage to the memory

card, the Formatter PCA, and the DC Controller.
4. Unplug the parallel cable.
5. Remove the (4) self-tapping printer cover screws (Figure 6-5,

callout 1).
Figure 6-5 Fbncwing W Prinkr flow Screws (LaserJet 4L/4ML)
(continued on next page)
6-7
Coverand Doors
6. With the Rear Door open, pull the lower rear tabs outward,
away from the printer and lift upward slightly (Figure 6-6).
Figure 696 Releasing the Printer !XIwr Flew Tabs
7. Place a small object under the rear of the cover to keep it from
snapping back in place. Pull the front lower front tabs outward,
away from the printer chassis as in step 6 above.
8. Grasping the front and rear, lift the cover straight up, being
careful to not catch any other assemblies while lifting.
CAUTION Avoid holding the cover by the more flexible left

and right sides. Be careful to avoid catching the
green Fuser Release Tab at the rear of the
printer while lifting the cover off.
Tore-install:
When reinstalling the Printer Cover, be sure the rear door is open.
Lower the cover straight downward to avoid catching any parts.
6-8
Cover and Doors
●
Printer Cover (LaserJet 4P/4MP)
●
1. Unplug the power cord and interface cable(s).
2. Remove the toner cartridge and paper cassette.
Steps 3 and 4 are critical to avoid damage to the
●
CAUTION
SIMMS, the Formatter PCA, and cabling.
3. Remove the SIMM access panel and any installed SIMM

modules (Figure 6-3).
4. Unplug the front panel cable connector (to the right of the
topmost SIMM slot on the Formatter PCA - Figure 6-7).
m
F@m: &7 C.WWOI
Panel Connector bxdcm (LaserJet 4W41W)
● (continued on next page)
6-9
Cover and Doors
5. From the top of the printer, remove the (4) self-tapping screws
(Figure 6-8, callout 1) and one machine screw (callout 2).
6. From the front of the printer, remove the one machine screw
with star washer (Fi@re 6-8: callout 3).
6-10
Cover amd Doors
7. Turn the printer around so that the back edge hangs slightly
beyond the edge of the table. Open the printer’s rear door.
8. Pull outward on the two rear cover tabs to release pressure and
lift slightly. Be sure to pull outward enough to clear the ac
power receptacle (Figure 6-9, callout 1).
9. Reaching through the access hole (Figure 6-9, callout 2), pull
outward to clear the power switch.
10.Turn the m-inter around and mdl outward on the two front
cover tab; to release pressure’ while lifting (Figure 6-9,
callout 3). Once all cover tabs are free and the ac input and
power switch are clear, lift the cover straight up carefully.
Jre 6-!3 Fkwrmving W Cover (Laserdet 4P/4MP)
Tore-install:
Ensure that the power switch is fully seated in its retaining slot.
When lowering the cover over the chassis, be careful not to snag
the parallel port bail lock (left rear), the ac power input (right
rear), or the power switch. Watch positioning of the front cover
tabs and the control panel cable. Re-connect the control panel cable
and replace any SIMM modules that were removed.
6-11
Cover and Doors
Rear Door
The Rear Door provides access to the fuser area. The door is held
in place by two flexible plastic tabs which mount into a groove on
the rear of the Printer Cover.
1. Remove the Printer Cover and turn it upside down.
2. With the Rear Door o~en, ~entlv bend the tab inward and down
to release (Figure 6-16). ‘ = “
Figure 6-10 Removing the Rear Door
6-12
Cover and Doors
Control Panel (LaserJet 4P/4MP)

1. Remove the Printer Cover and turn it upside down.
2. Remove the (3) machine screws (one with star washer)

(Figure 6-11, callouts 1 and 2).
3. Lift the Control Panel Assembly and unplug the connector from
the PCA.
I
Figure 6-11 Removing Ilw ControlPanel Assembly(LaserJc44P/4MP)
6-13
Cover and Doors
4. Remove the three self tapping RFI shield screws (Figure 6-12,
callout 1) and one machine screw (callout 2).
5. The Control Panel PCA is located under the RFI shield.
F%@%6-”!2 Cmin’ii’cll
R3nd w=!SMeld (!-asErJ’e’iWV4WT)
To re-instalk
Before reassembly, ensure that the control panel cable is properly
routed within its cable guides.
6-14
M Side Assemblies
Left Side Assemblies
Formatter Shield and PCA

The Formatter PCA is located under a metal RFI shield on the left
side of the printer.
PAl UT Bf3?J
$4 Fiuniwzv
Use mo~er ESD m-ecautions when removing the
For&at~er PCA. Avoid touching component; and
use an anti-static bag for storage or ~hipping.
1. Remove the Printer Cover.
2. Remove the screws that hold the RFI shield in place and lift the
shield off (Figure 6-13, callout 1 for LaserJet 4L).
3. Remove any remaining screws on the Formatter PCA (Figure

6-13, callout 2 for LaserJet 4L).
Figure6.13 Removing the Fcwnatler Shield and K’%A(Laserkt M shown)
6-15
4. Grasp the Formatter PCA near the center and. pull straight out
(the PCA is plugged into the DC Controller through the
connector in the lower center area).
h[nf@ When replacing the Formatter PCA, remove and

transfer the Formatter to DC Controller
Connector Extension (all printers) and the
Switch Actuator (LaserJet 4L/4ML) to the new
. PCA. Procedures are shown below.
5. To remove the connector extension, squeeze the tabs on either

side and pull the Extension straight out the rear of the PCA
(Figure 6-14, callout 1).
6. LaserJet 4L /4ML: Saueeze the tabs on the Switch Actuator and
6-16
Gear Train Assembly

The Gear Train Assembly is located on the left side of the printer,
under the Formatter PCA. The steps and pictures here are for the
LaserJet 4L/4ML. The LaserJet 4P/4MP is slightly larger but very
similar.
1. Remove the Printer Cover and Formatter PCA (Figure 6-13).
2. Loosen (do not remove) the (2) upper self-tapping Main Motor
screws (Figure 6-15, callout 1),
3. Through the access holes (Figure 6-15, callout 2), remove the (2)
screws securing the Gear Train grounding springs (small
diameter machine screws with captive star washers). These
screws are connected to the DC Controller Assembly.
4. Remove the (6) self-tapping screws (Figure 6-15, callout 3).
5. Pull the Gear Train Assembly straight out to remove. Keep the
gear side of the assembly face up (g=ars are held in place by
light pressure only and may fall off if the assembly is tilted).
Figure 6-15 Removing the Gear Train Asswnbly (bswJet 4L shcwm)
6-17
LeffSide Assemblies
To re-instalh
1. Maneuver the assembly back in place, rotating some of the

gears slightly to mesh, if necessary. ,0
2. Tighten the screws beginning in the center and working

outward (Figure 6-16).
a
CA!JTION Do not tighten the upper two Main Motor screws
until the Main Motor and Gear Train are both in
place. Tightening the screws without the Main
. Motor in place can damage the mount.
P !
Figure 6-16 Screw Tightening Sequence Example (Lase\rJe’i 4P shown)
6-18
Main Motor
a 1. Remove the Printer Cover, and the Formatter

(Figure 6-17).
Shield and PCA
2. Remove the (1) machine screw through the access hole on the
Gear Train Assembly, approximately two (2) inches below the
● top of the Main Motor (Figure 6-17, callout 1).
3. Remove the (2) self-tapping screws at the top of the Main Motor
and pull the Main Mo{& s~raight up and out (Figure 6-17,
callout 2).
6-19
Front Assemblies
Front Assemblies
Front Oblique Roller Assembly

The Front Oblique Roller Assembly is located on the front of the
printer, and is accessible after removing the Paper Cassette. It can
be removed without removing the Printer Cover.
1. Remove the Paper Cassette.
2. Remove the (1) self-tapping screw on the left of the Front

Oblique Roller Assembly and tilt the assembly out at the
bottom to remove (Figure 6-18, callout 1).
Figure 6-l El Removing the Oblique Roller Assembly
6-20
Front Assemblies
Paper Cassette Assembly

Field replaceable parts on the Universal Paper Cassette include:
the Tray Forms Size Guide(s), two compression springs.
Tray Forms Size Guide (LaserJet 41J4ML)
Note The forms size guides on the LaserJet 4P/4MP

are very easily removed and are not shown here.
1. Remove the Paper Cassette from the printer and unload paper.
2. Slide the guide all the way to the left and forward (near the
“B5” adjustment line).
3. Lift the inside corner up slightly while twisting the guide in a

clockwise direction. This frees the tab on the back side of the
cassette, allowing removal.
Figure 6-19 Rwmvkj theTray Forms Size Guide (LaserJet 4L/4ML shown)
6-21
Front Assemblies
Compression Springs
The Paper Cassette compression springs are located under the
large pressure plate. The LaserJet 4L/4ML is shown here.
Removal procedures for the LaserJet 4P/4MP are very similar. a
1. Remove the Paper Cassette from the printer and unload paper.
2. Release the plastic latch on the lower left corner of the cassette
a
assembly (Figure 6-20). Rotate the metal bar up and out of the
way.
3. Release the large pressure plate from the catches on both sides
(LaserJet 4L/4ML only). Raise the plate all the way up to
access the compression springs. ●
Tore-install:
Before lowering the pressure plate back into place, be sure that the
larger compression spring on the left side will be seated properly
on the underside of the plate. ●
6-22
Internal Assemblies
Internal Assemblies
Laser/Scanner Assembly
2. Lift the foam cover and unplug the Fan connector (Figure 6-21,
callout 1). (The Fan’s power is via the Laser/Scanner Assembly.)
Note The uppermost screw in Figure 6-21, callout 2, is

under a protective light shutter, Do not remove
the scanner cover screw (crossed circle in Figure
6-21). There are no field replaceable parts inside
the Laser/Scanner Assembly.
4. Lift the Laser/Scanner Assembly at both ends to remove (there

may be some connection resistance - Figure 6-21, callout 3).
Figure 6-21 Removing the Laser/Scanner Assembly
6-23
Internal Assemblies
Fan
2. Lift the foam cover and unplug the Fan connector from the
Laser/Scanner Assembly (Figure 6-21, callout l).
3. Pull down on both sides of the plastic bottom tab (use a

flat-blade screwdriver on the LaserJet 4P/4MP) and tilt the
bottom of the fan outward (Figure 6-22, callout 1).
4. With the bottom tab released, pull upward on the top tab to
6-24
Internal !ksemblies
Power Switch Assembly (LaserJet 4P/4MP only)

The Power Switch assembly is mounted on the right side of the
printer chassis, below the fan.
2. Remove the (3) self tapping screws (Figure 6-23, callout 1).
3. Remove the (2) machine screws (Figare 6-23, callout 2), and
pull the Power Switch Assembly outward to unplug from the
DC Controller.
To access the second machine screw, it maybe

necessary to re-seat the power switch fully
downward in its retaining slot (if it was
dislodged during cover removal).
6-25
Internal Assemblies
Paper Guide/Top Oblique Roller Assembly

The assembly is held in place by one self-tapping screw, two plastic
alignment tabs, and a plastic latch tab.
●
Note It is not necessary to remove the Printer Cover,
although the front alignment tabs (Figure 6-24,
callout 2) are more easily accessible with the
cover removed. a
1. Remove the (1) self-tapping screw on the left side of the

assembly (Figure 6-24, callout 1).
2. Lift the rear of the assembly while pushing down at the front,
and pull it to the rear slightly (this releases the tabs -
Figure 6-24, callout 2).
$?jJ--J
-“
Figure 6-24 Removing the Paper Guide/Roller Assembly
Tore-install:
Ensure that the Guide Assembly is under the top door release
button plunger and that the two tabs are in place.
●
6-26
internal Assemblies
Transfer Roller and Guide

The Transfer Roller is located inside the top door, under the toner
cartridge. The Printer Cover does not need to be removed to
a replace the Transfer Roller.
CAUTION Do not touch or otherwise contaminate the
● surface of the Transfer Roller. Skin oils and

other contaminants affect its electrical
characteristics, resulting in poor image transfer.
1. Open the top door and remove the toner cartridge.
2. Using a flat-blade screwdriver, gently pry under the left end to

lift the roller shaft upward (Figure 6-25, callout 1).
Figure 6-25 Replacing Me Transfer Roller
6-27
Internal Assemblies
3. Lift the Transfer Roller and Guide slightly and slide toward the
left to remove. Do not lift the roller more than about 1 inch (2.5
cm) before sliding it out of the right bushing.
4. Pull the Roller shaft out of the clips on the Transfer Roller
Guide to release the Transfer Roller from the Guide.
—
Note If replacing just the Transfer Roller Guide, be
careful not to lose the Transfer Roller gear. It is
only held in place by slight pressure and can fall
— off the Roller shaft.
Tore-install:
Install the right end first. Ensure that the tabs are seated firmly
in place below the plastic guide (Figure 6-25, callout 2), and push
the Transfer Roller into place.
Transfer Roller Bushings

The Transfer Roller Bushings are located under the left and right
ends of the Transfer Roller (refer to Figure 6-25). It is not
necessary to remove the Printer Cover to replace the bushings.
1. Open the top door and remove the toner carttidge.
2. Remove the Transfer Roller (Figure 6-25).
3. Remove the (1) self-tapping screw and lift the bushing straight
out (the same procedure applies for both the left and right
bushings).
6-28
internalAssemblies
Beam-to-Drum Mirror Assembly
● Nclie Be carefi.d not to touch the surface of the mirror

on the underside of the assembly. If the mirror
does get contaminated, use filtered, compressed
air to clean. If still dirty, clean it carefully using
lens cleaner and a lint free cloth or swab.
● “
2. Note where the mark on the printer chassis aligns with the
graduated scale on the mirror (Figure 6-26, callout 1).

Grasp the mirror assembly by the sides only, and lift to remove.
Figure 6-26 %m=mwng

‘ills Beam.to.lclrum Mirror
Tore-install:
Install in the correct alignment as noted in step 2. Check
adjustment according to the “Beam-to-Drum Mirror Adjustment”
procedure in Chapter 7.
6-29
Rear Assemblies
Rear Assemblies
Fusing Assembly
2. Remove the machine screws with star washers (1 on 4LJ4ML, 2

a
on 4P/4MP) (Figure 6-27, callout 1).
4. Slide the Fusing Assembly straight out from the rear of the unit
(some resistance may be encountered because of the two
connectors to the DC Controller).
) 1
Figure 6-27 Removing the Fusing Assembly (Laser&?t 4P shown)
6-30
Rear Assemblies
Fusing Assembly Components

The following procedure describes the steps for disassembling the
Fusing Assembly (after it has been removed from the printer).
Please perform the steps in the sequence listed.
Pressure Plate
CAUTION Do not remove or disturb the (2) stationary

compression springs located at either end on top
of the pressure plate. Dislocation of these
springs can cause poor fusing.
1. Remove the spring from each end of the Pressure Plate

(Figure 6-28, call&t 1).
2. Open the Pressure Plate more than 90 degrees and lift it off its
6-31
Rear Assemblies
Upper Fusing Assembly

(Teflon Sleeve and Heater Element)
1. Unsnap and open the cable clip shown in Figure 6-29, callout 1.
2. Remove the wires from the open cable clip and gently squeeze
the connector to unplug.
3. Unplug the second connector shown in Figure 6-29, callout 2.
4. Squeeze the tab on the ceramic heater element connector and

pull the connector free (Figure 6-29, callout 3).
5. Grip both ends of the Upper Fusing Assembly, lifting it out.
Figw’e 6=29 ‘Me upper

Rwnoving wingAssembly
6-32
Rear Assemblies
Pressure Roller
● ’ NOTE The plastic bushings under each end of the

Pressure Roller can fall out of place and be
easily lost.
●
1. The Pressure Roller is now free. Grasp both ends and lift it out.
Delivery Assembly
1. Pull out gently on the metal frame on either end of the Delivery
Assembly to release the mounting pins. Lift the assembly out
(Figure 6-30).
Figure 6-30 Removing the F’user Delivery Assembly
● Tore-install:
Ensure that the assembly is installed with its white plastic
pressure rollers toward the back of the Fusing Assembly,
adjacent to the Lower Delivery Rollers. It is possible to
● install the Delivery Assembly backwards.
6-33
Rear Assemblies
Lower Delivery Roller

1. Lift up on the bushing tab and slide the shaft inward and out of
the bushing (Figure 6-31, callout 1).
2. Slide the bushing out from the metal frame and slide the Lower
Delivery Roller out (Figure 6-31, callout 2).
Fic.y,mi+6-31 Removing H-K?

ILcmwDelivery !%lkr
●
6-34
Rear Assemblies
Lower Delivery Guide/Exit Sensor Flag

1. Slide the Lower Delivery Guide slightly back to clear the center
tab and lift the guide out, being careful not to damage the Exit
@ Sensor Flag.
Tore-install:
Be certain to install Exit Sensor Flag into its groove (Figure 6-32).
6-35
Rea’ Assemblies
Connector Assembly (Fuser Entrance Guide)

1. Remove the connector wires from each end of the Comector
Assembly (Figure 6-33, callout 1).
o
2. Gently squeeze the cable clip tabs using needle nose pliers and
slide the cable clip out of the frame (Figure 6-33, callout 2).
3. Remove the (1) machine screw (Figure 6-33, callout 3).
4. Slide the Connector Assembly toward the cable clip location and
lift out.
17gurr?6-33 Flemovhmj the Fusw Connector Assembly
Tore-install:
Be certain to correctly align the wires that run inside of the
Connector Assembly to avoid damage.
●
6-36
Rear Assemblies
Upper Output Roller Assembly

● 2. Using a flat-blade screwdriver, release the two-sided tabs from

each end of the Roller Assembly (Figure 6-34).
3. Lift the Upper Output Roller Assembly out to remove.

9
CAUTION Be carefid not to lift one end of the shaft more

than about 1/2 inch (1 cm) before both ends have
been released, as this will break the shaft.
Figure 6-34 Removing the Upper Output Roller Assembly
6-37
Rear Assemblies
Lower Output Rollers

There are four-separate output rollers located directly below the
Upper Output Roller Assembly. Each roller is held in place by
three pressure tabs. @
2. Remove the Upper Output Roller Assembly (Figure 6-34). e
3. Push either the left or right tab inward, tilt the Output Roller
and lift upward to remove (Figure 6-35). Use the same
procedure for all four rollers.
Figure 6-35 Removing the Lower CMpwl Rollers
6-38
Bottom Assemblies
Bottom Assemblies
DC Controller Assembly
The DC Controller Assembly is located on the bottom of the
printer. The PCA is protected by a metal shield assembly, and is
mounted to a plastic base. The Formatter PCA and Fusing
Assemblies are connected directly into the DC Controller and must
be removed prior to removal of the DC Controller Assembly.
1. Remove the Printer Cover, the Fusing Assembly (Figure 6-27),

the Formatter Shield and PCA (Figure 6-13), and the Power
Switch Assembly (LaserJet 4P14ikTP only - Figure 6-23).
Cliu-r[ah! Failure to remove all the above components

before removing the DC Controller will result in
printer damage.
2. Remove the (2) screws that attach the grounding springs to the
Gear Train Assembly (Figure 6-36, callout 1).
3. Remove the (5) self-tapping screws and the (1) machine screw
from the bottom of the DC Controller Assembly (Figure 6-36,
callouts 2 and 3). Do not remove the Pickup Solenoid screw
(crossed circle in Figure 6-36).
4. Push the Pickup Feed D-Roller solenoid arm in and rotate the
D-Roller down, clear of the solenoid arm (Figure 6-36, callout 4).
5. Gras~ the rails on either side of the DC Controller Assemblv

and fift the assembly out, being careful not to catch the sol&oid
arm on the Pickup Feed D-Roller.
6-39
Bottom Assemblies
Note When removing the DC Controller Assembly

there will be resistance where the connectors are
attached (on the left in Figure 6-36). A firm tug
may be necessary to free the assembly.
Figure 6-36 Removing the DC Controller Assembly
To re-instalh
When reinstalling the DC Controller, be sure to use a short length
(6 mm) machine screw at Figure 6-36, callout 3. A longer (10 mm)
screw will obstruct the Fusing Assembly.
Ensure that the PSI Input Paper Sensor Arm (Figure 6-51), and
the PS2 Paper-out Sensor Flagon the D-Roller Assembly (Figure
6-41, callout 2) are in their proper positions. The Input Paper
Sensor Arm should operate freely. If either of these are not seated
properly, this will cause a continuous Paper Jam error condition.
6-40
Bottom Assemblies
Pickup Solenoid (SL2)

The Pickup Solenoid (SL2) is located on the DC Controller PCA,
● 1. Remove the Fusing Assembly (Figure 6-27), the Formatter

Shield and PCA (Fiare 6-13), and Power Switch Assembly
(LaserJet 4P/4iWP &ly - Fig-&e 6-23), and the DC Contro~ler
●
Assembly (Figure 6-36).
2. Remove the (1) machine screw holding the Pickup Solenoid
from the lower side of the DC Controller Assembly (the crossed
circle shown in Figure 6-36).
3. Unplug the Pickup Solenoid connector (Figure 6-37, callout 1)
and remove the solenoid (Figure 6-37, callout 2).
Note Be careful not to lose the small metal grounding

tab that fits over the solenoid’s mounting post.
6-41
Bottom Assemblies
DC Controller Fuses
●
There are two in-line fuses (one on 220 V units) on the component
side of the DC Controller PCA (shown in Figure 6-37, callout 3).
(The rated amperages are printed on the PCA.) Pull outward to
remove.
High Voltage Connector Assembly

This assembly is mounted on the component side of the DC ●
Controller PCA, and provides high voltage contact points to the
toner cartridge (shown in Figure 6-37, callout 4). To remove, press
the two tabs in on either side of the cover and lift it straight up
and off.
6-42
Bottom Assemblies
DC Controller PCA
If the DC Controller PCA is to be replaced, the old PCA must first
be removed from its mounting assembly.
CAUTION The DC Controller PCA is ESD sensitive. Avoid

using conductive tools (such as metal
screwdrivers) when removing the DC Controller
PCA from its mounting assembly.
1. Remove the Fusing Assembly (Figure 6-27), the Formatter

Shield and PCA (Figure 6-13), and the Power Switch Assembly
(LaserJet 4P/4MP only- Figure 6-23).
2. Remove the DC Controller Assembly (Figure 6-36), Pickup

Solenoid, and High Voltage Connector Assembly (Figure 6-37).
3. Remove the (2) machine screws (Figure 6-38, callout 1).
Figure6-38 MachineScrew I-ocatkms(IX ControllerlWA)
6-43
Bottom Assemblies
4. Remove the metal backing plate by releasing pressure on the

curved portion, then tilting the plate out (Figure 6-39).
CAUTION – Be careful not to lose the metal grounding clip

that is attached to the mounting plate (Figure
— 6-40, callout 1).
Figure6-39 Rmovhg the MkXalElackingIYak
●
6-44
E)ommfl AS$emblk?s
5. Push the four plastic pressure tabs out to release (Figure 6-40,
callout 2).
6. Squeeze the alignment pin together to release (Figure 6-40,

callout 3).
7. Tilt the PCA outward at the top until it clears the lower two
Figure 6-40 Removing the IX C%ntrcdler NY!
Tore-install:
After replacing the DC Controller PCA, be sure to set the leading
edge registration. See “Leading Edge Adjustment” in Chapter 7.
6-45
Pickup Feed D-Roller
●
Access to the Pickup Feed D-Roller requires removal of the DC
Controller Assembly. The D-Roller itself can be removed without
removing the entire Pickup Assembly from the printer.

the Formatter Shield and PCA (Figure 6-13), the Power Switch
Assembly (LaserJet 4P/4MP only- Figure 6-23), and the DC @
Controller Assembly (Figure 6-36).
2. Lift upward on the pressure clip (Figure 6-41, callout 1) and

slide the D-Roller off the shaft. - -
Tore-install:
1. Position the photosensor flag arm (callout 2) out of the way.
2. Apply pressure on the opposite end of the roller shaft (callout 3).
3. Push the D-Roller onto the shaft until it “clicks” into ~lace.
●
4. After replacing the D-Roller, power-on the printer wi~hout the
paper cassette in place to cause the roller to rotate into the
cotiect initial pos;tion.
6-46
IEMk$m A!sse[’mks
Pickup Assembly
o the Formatter Shield and PCA (Figure 6-13), the Power Switch
Assembly and Font Cartridge Bracket (LaserJet 4P14MP only-
Figure 6-23 and 6-16), and the DC Controller Assembly
(Figure 6-36).
● ~~:(~ Although not mandatory, it maybe more

convenient to remove the Gear Train Assembly
(Figure 6-15) to provide easier access. -
2. Remove the plastic latch clip (D-Roller bushing, Figure 6-42).

Use needle nose pliers to twist counter clockwise and pull it out
through the access opening in the Gear Train Assembly.
[c)i~]~]cliv Be sure to remove the plastic latch clip as shown

in Figure 6-41 before attempting to remove the
D-Roller, or damage to the printer will result.
Figure $-42 Removing the Pickup Feed Roller Assembly (side view)
6-47
Bottom Assemblies
3. Lift upward on the pressure clip on the end of the Pickup Feed
D-Roller and remove the D-Roller (Figure 6-43, callout 1). This
provides access to one of the mounting screws.
4. Remove the (2) self-tapping screws and lift the assembly

straight out (Figure 6-43, callout 2).
Figure 6.43 Removing the Pickup Feed Roller Assembly (bottom view)
To re-instalk
Rotate the Registration Roller slightly to allow the gears to mesh
before seating the assembly.
CAUTION Do NOT force the assembly back into place. Be

sure the gears are meshed properly before
replacing screws.
6-48
Bottom Assemblies
Feeder Guide Assembly and High Voltage Shield

a Assembly (-LaserJet 4P/4&lP only- Figure 6-23), and the DC
Controller Assembly (Figure 6-36).
2. Remove the (2) self-tapping screws and the (1) machine screw
from the Feeder Guide (Figure 6-44, callouts 1 & 2).
a 3. LaserJet 4P14MP: Push the power switch grounding strap
outward to provide clearance (Figure 6-44, callout 3).
4. Tilt the right edge (opposite the Toner Cartridge Lever) up first,
then lift carefully up and toward the right to remove.
CA LJTION LaserJet 4P/4iWP: Carefully free the Small

Media Roller drive shaft before lifting upward to
avoid damage (Figure 6-44, callout 4).
Tore-install:
LaserJet 4P/4MP: Carefully align the Small Media Roller drive
shaft (Figure 6-44, callout 4) before installing the Feeder Guide.
●
6-49
Bottom Assemblies
Small Media Roller Assembly (LaserJet 4P/4MP)

Assembly (LaserJet 4P/4MP only--Figure 6-23), the DC
Controller Assembly (Figure 6-36), and the Feeder Guide
2. Turn the Feeder Guide black side up and remove the (1) screw
from the Small Media Roller bracket (Figure 6-45, callout 1).
Remove the bracket and drive shaft with the attached gear.
CAUTION The drive shaft is lubricated. Be careful not to

contaminate the lubricant when handling.
3. Using a small, flat-blade screwdriver, push the (2) retaining

tabs ~ownward to release the Roller A&embly (Figure 6-451
callout 2). Slide the assembly off the Feeder Guide.
F@Jre 6-45 Removing Me Small Media Roller Assembly
To re-instalk
Carefully align the Small Media Roller drive shaft (Figure 6-44,
callout 4) before sliding the Feeder Guide into place.
6-50
Bottom Assemblies
Static Eliminator Strip Assembly

The Static Eliminator Strip is on the under-side of the Feeder
Guide Assembly.
vfARN!NG! The metal teeth on the Static Eliminator Strip

are very sharp and can cause injury.

Assembly (LaserJet 4P/4MP only- Figure 6-23), the DC
2. Turn the Feeder Guide Assembly over, and slide the Static
Eliminator Strip to the right wh;le pushing the center tab out
to release (Figure 6-46, callout 1).
-. ..- ‘- “- m. . . ... . “,. . a. . . F, . . . ...-” a, .
6-51
Bottom Assemblies
Toner Cartridge Lever Assembly

The Toner Cartridge Lever Assembly is mounted on the surface of
the Feeder Guide Assembly.

Assembly (-LaserJet 4P/4MP only- Figure 6-23), the DC
Assembly (Figure 6-44),
2. Push upward on the plastic latch which holds the axis shaft in
place. Slide the axis shaft out (Figure 6-47).
3. Lift the Toner Cartridge Lever Assembly out to remove.
F-icJw’e
6-47 ‘theTCmw cartridge her
Rei”mwincj ASsen?iiy
6-52
Assemblies
BCYMNTI
Top Door Switch (Plunger Assembly)

● the Formatter Shield and PCA (Figure 6-13), the Power Switch
Assembly (Lasenlet 4P/4MP only- Figure 6-23), the DC
● 2. Pry outward on the tab and slide the Top Door Switch out of the
printer (Figure 6-48).
6-53
Bottom Assemblies
DC Controller/Scanner Connector Assembly

the Formatter Shield and PC!A (Figure 6-13), and the Power
Switch Assembly (LaserJet 4P/4MP only- Figure 6-23).
2. Remove the Laser/Scanner Assembly (Figure 6-21), the Gear

Train Assembly (Figure 6-15), the DC Controller Assembly
(Figure 6-36), and the Feeder Guide Assembly (Figure 6-44).
3. From the left side of the minter, release messure on the two
6-54
Bottom Assemblies
6-55
Bottom Assemblies
PSI Input Paper Sensor Arm

The PSI Input Paper Sensor Arm is located under the Feeder
Guide Assembly and High Voltage Shield.

Assembly (LaserJet 4P/4MP only- Figure 6-23), the DC
2. LaserJet 4L only: If necessary, remove the metal High Voltage

Shield by lifting it out.
3. Lift the Input Paper Sensor Arm out.
Figure 6-5-i Remioving the inputPaper.%wsw Am
To re-instalk
Be certain the Input Paper Sensor Arm and High Voltage Shield
are aligned correctly when replacing. Mis-alignment or excessive
force will break the delicate sensor arm.
6-56
Troubleshooting
Troubleshooting
Troubleshooting Flowchart
When ac power is first applied to the printer:

●
-The exhaust fan is enabled
(4L/4ML: 35 seconds; 4P/4MP:continuous).
-The Main Motor rotates for about 5 seconds.
-Lights illuminate for about 1 second, then o
ACPower
isapplied 4L/4ML: individually sequence front to rear,
tothe
printer, 4P/4MP: panel displays 05 SELF TEST,
then 02 WARM UP, then 00 READY.
NOTE: The fan will NOT rotate if any error

condition is present. Refer to Tables 7-1
through 7.15 to correct,
If no error or service message is being

displayed, the Top Door is closed, and the
toner cartridge is installed, yet the fan does
NOT rotate when ac power is applied to the
printer, verify the following:
1. Power at the receptacle is good.
Yes 2 The fan is fully seated into its connector at
the Scanner Assembly.
3. The Scanner is fully seated into its
connector on the DC Controller PCA.
4, FusesFU101 and FU202 on the
DC Controller are NOT open.
If no error or service message is being

displayed, the Top Door is closed, and the
toner cartridge is installed, yet the Main Motor
a
does NOT rotate when ac power is applied to
the printer, verify the following:
1. Motor is correctly mounted on chassis and
seated into DC Controller connector.
2. Replace the Main Motor.
a
3. Replace the DC Controller PCA.
(continued
onnextpage)
7-2
Troubleshooting
If the Control Panel is not functional:

1. Verify Formatter PCA is fully seated into
the DC Controller PCA.
2. Replace the Formatter PCA.
a Periorm
an
Engine
Test,
Refer to the section “image Formation

Troubleshooting,” later in this chapter.
[f the engine test produces a clear print

image, yet a clear Self Testis not generated
by the front panel self test procedure, replace
the Formatter PCA.
7-3
Troubleshooting
Paper Path and Components
Paper Path and Components
I DC Controller PCA
Figure 7-1 Paper Path and Components
Psl Input Paper Sensor Input Paper Sensor (PSI ) Positions:

PS2 Paper Out Sensor A = Manual Feed Sense Position
PS3 Exit Paper Sensor B = Registration Sense Position
a
PS4 Winding Paper Sensor C = TOP Sense Position
7-4
Troubleshooting
DC Controller Diagram
DC Controller Diagram
4
TO FRONT OF PRINTER
VR301
I ‘– ––––––f
I Psl J301
I
1
I –––A;P;
Clrcultry
–––I
I
J202
~ [
FUIOI IOA (12~
m
~H J103
n
PS3
.J-J
(PS301) J*~~
SW301 [
000 0
Figure 7-2 DC Controller PCA Components
J201 Formatter Connector J404 Drum Ground

J202 Laser/Scanner Connector VR301 Leading Edge Adjustment
J601 Main Motor Drive SW301 Engine Test Print Microswitch
J103 Fusing Assy (Heating Element SW201 Top Door /
and Thermoprotector) Toner Cartridge Microswitch
J204 Fusing Assy (Thermistor THI ) PSI Input Paper Sensor
J206 Pickup Solenoid SL2 PS2 Paper Out Sensor
J207 Paper Feed Solenoid SL1 PS3 Exit Paper Sensor
J401 Primary Charge Roller PS4 Winding Paper Sensor
J402 Developer Roller FU201 DC Controller Power Supply Fuse
J403 Transfer Roller FU1OI Fusing System Circuitry Fuse
—,
7-5
Troubleshooting
Printer Error Troubleshooting
Printer Error !Ikoubleshooting
The printers use various means for conveying status and error
●
messages, as follows:
LaserJet 41J4ML:
e
The HP LaserJet 4L/4ML printers are the first of the HP LaserJet
family that do not use a di;play panel interface. Information
regarding printer status is conveyed by two methods: 1) the
printer’s Control Panel lights, and 2) feedback through the
hi-directional 1/0 to display on the host computer.
The basic method of determining error messages uses patterns of

lights on the front panel LEDs. Printer messages are categorized
into two basic types: Recoverable Errors, and Service Errors.
Both types are covered in the following sections.
Note Before troubleshooting a Service Error, cycle the

power to the printer to see if the error persists.
LaserJet 4P/4MP:
The LaserJet 4P/4MP uses an alphanumeric display panel for
conveying status and error messages. In addition, as in the
LaserJet 4L, feedback is directed through the printers
hi-directional 1/0 to display on the host computer.
●
7-6
Troubleshooting
Priority of Errors
Each error has a priority in relation to the others. If there is more
than one error condition at the same time, the highest priority
error will be displayed. The priority of errors is:
1. Service Errors
2. Door Open/No Toner Cartridge
3. Paper Jam
4. Paper Out
5. Memory Error
6. Manual Feed
Recoverable Errors
Recoverable Errors are displayed on single front panel lights
without pressing the front panel button. Recoverable errors do not
require a service call unless the error persists after the suggested
remedy has been implemented. Recoverable errors are listed in
Tables 7-1 through 7-5.
Table 7-1 Pa~er Out Error
LaserJet
4L/4ML LEDs
LaserJet 4P/4MP
Display Panel I Description & Recommendations
~
PC LOAD [paper size] 1. Paper Cassette is empty or missing.
2, Add paper and/or insert cassette.
3. Reseat the cassette.
4, Check if Paper Out flag PS2 (bottom of
printer, adjacent to the Pickup D-Roller) is
L
Paper light is
on steady. All
other lights are
off.
broken or movement is hindered. Unstick
or replace the Pickup Assembly.
5. Replace DC Controller PCA.
7-7
Troubleshooting
Table 7-2 Paper Jam Error
LaserJet LaserJet 4P/4MP

Description & Recommendations
4L/4ML LEDs Display Panel
+= 13 PAPER JAM 1, Paper in printer. Remove paper by

~+; referring to Chapter 4, Clearing Paper Jams.
2. Rear Door Open. Close door and reset
am
printer.
1 UH 3. Jam removed but printer not reset.
‘aper light is Perform front panel reset.
)Iinking. All 4. Transfer Roller Guide Plate not installed
]ther lights are correctly (all 3 tabs must be in position),
)ff. See Chapter 6 for installation procedure.
5. Stuck or broken flags/sensors.
Note where the leading edge of the paper is
to determine which paper sensor maybe
causing the jam. Ensure sensor flags rotate
freely. Replace flags or associated
assemblies if broken or if they remain stuck.
6. Paper fragment under oblique rollers (top
or front). Remove rollers and clear out paper.
7. Main Motor faulty. Power up the printer
and observe if the stacker rollers rotate. If
not, replace the Motor.
8. Stuck or Faulty Gears in Gear Train.
Replace Gear Train.
9. Toner cartridge not rotating. Refer to
“Drum Rotation Functional Check later in
this chapter.
10. Transfer Roller Gear missing or broken.
Replace the Transfer Roller.
11. Stuck or broken solenoids. Replace
solenoid or associated assembly.
12. DC Controller PCA faulty. Replace PCA.
13. Software related: for example, program
in letter, but feeding legal size paper.
Change the software paper size setting, or.
feed the designated size.
—
7-8
Troubleshooting
Table 7-3 Door Open Error

$m 12 OPEN OR NO EP 1. Printer’s Top Door is open andior the

ma toner cartridge is missing or not installed
properly. Reinstall toner cartridge and close
~m
door.
D o= 2. Part of the Top Door that pushes the
Error light is on plunger down is broken. Replace the Top
steady. All Door,
other lights are 3, Top Door Switch (Plunger Assembly) is
off. broken. Replace (see Figure 7-3).
4, Toner Cartridge Lever Assembly is
broken, Replace the Assembly,
5, Faulty Microswitch SW201 (Top Door
Switch) on the DC Controller PCA, Replace
DC Controller PCA.
Top Door Microswitch (SW201 ) Metal Switch Arm

--- --- -- ..—.
Figure T-3 Top Door/Toner cartridge Plunger and Lever Assembly
7-9
,’
Troubleshooting
Table 7-4 Memorv Error

lL/4ML LEDs Display Panel
20 MEM OVERFLOW 1. Too much data, or data too complex.

21 PRINT OVERRUN Turn Page Protection ON or to AUTO (can
22 ERROR be set within HP Explorer’s Remote Control
Panel).
2. Add optional memory.
‘r’or light is 3. Reduce the complexity of the print job.
inking, and
I other lights LaserJet 4P/4MP: Press ~ to
e off. resume r)rintina.
Table 7-5 Manual Feed

1

4L/4ML LEDs Dis~lav
. . Panel
AF FEED [paper size] 1, Insert paper into the manual feed slot.
AE FEED[env. size] This will fulfill the manual feed request.
2, To avoid manual feed on this job, press
the front panel button to override the
manual feed request and to feed paper from
Data light is the paper cassette.
blinking, and 3. To avoid manual feed on future jobs, go
all other lights into a software application or the HP
are off, LaserJet Explorer to change the setting
from Manual Feed to Paper Cassette feed.
7-1o
Troubleshooting
Service Errors
ServiceErrors inhibit further operation of the printer until some
action is taken.
LaserJet 4L/4ML
All lights will turn on in a steady state. Pressing and holding the
front panel button will reveal a pattern on the lights. (The error
pattern will only be displayed as long as the front panel button is
held down.) Use this pattern and the corresponding reference in
Tables 7-6 through 7-15 to identify what type of service error has
occurred.
LaserJet 4P/4MP
Service messages are displayed on the front Control Panel in the
same manner as all other messages. No action is required to
display further error codes.
Table 7-6 Service Error

fim Not Applicable There is a service error. Press and hold
El ~lca (LaserJet 4L14ML the front panel button to display the error
Only) light code. This code will be shown only
QDI
while the button is pressed, The following
C)m tables list possible error codes.
All four lights
on (without NOTE: If no further error code is displayed,
pressing the yet all four lights remain on continuously,
front t3anel power cycle the printer. If the condition
l!wiL- persists, replace the Formatter PCA.
7-11
Troubleshooting
Table 7-7 Fuser Error
LaserJet
4L/4ML LEDs
LaserJet 4P/4MP
Display Panel I Description & Recommendations
\m 50 SERVICE 1. Remove power to the printer for 15
El ND minutes. If this doesn’t clear the error:

2. Perform the Fuser Checks shown in the
fg=
table below.
C)m 3. Check the Fuses (FU101 and FU201) on
Ready and Er- the DC Controller PCA. Replace if faulty.
ror lights are on 3. Replace the DC Controller PCA.
and all others
are off. 1
Table 7-8 Fuser Checks
SUSPECT. I CHECK I
1. Connector Contact Ensure that J103 and J204 connectors on the Fusing
Assembly are seated securely into the DC Controller
PCA connectors (see Figure 6-29 in Chapter 6 for
locations). Reseat the Fusing Assembly,
2. Thermistor wire open. Remove the Fuser and measure the resistance
between connectors J204-1 and J204-2 (see
Figure 6-29 in Chapter 6 for location), Resistance
should read approximately 440 K Ohms at 20 Deg C
(room temperature). If the thermistor wire is open,
replace the Fusing Assembly.
3. Thermal Fuse. Measure the continuity between connectors JI 03-1
and J1 03-2 on the Fuser (see Figure 6-29, Chapter 6
for location). It should be approximately 29 Ohms. If
the thermal fuse is open, replace the Fusing Assembly
7-12
Troubleshooting
Table 7-9 Beam Error
LaserJet
4L/4ML LEDs
LaserJet 4P/4MP
Display
. . Panel I Description & Recommendations
;m 51 ERROR Power-cycle the printer. If this doesn’t clear
El Elm the error:

1. Reseat the Laser/Scanner Assembly into
am
the Scanner/DC Cable Assembly.
UD 2. Replace the Laser/Scanner Assembly.
Data and Error 3. Replace the DC Controller PCA,
lights are on 4. Replace the Scanner/DC Cable
and all others Assembly.
are off.
Table ‘7-1O Scanner Error

52 ERROR Power-cycle the printer. If this doesn’t clear

;: the error:
1, Ensure condensation from moving the
Qm
printer from a cold to warm environment
D UE3 hasn’t occurred, Allow the printer 6 hours to
Paper and Er- acclimate to the warm room.
ror lights are on 2. Reseat the Scanning Assembly.
and all others 3. Replace the Laser/Scanner Assembly.
are off. 4. Replace the DC Controller PCA,
5. Replace the Scanner/DC Cable
Assembly,
7-13
Troubleshooting
—
Table 7-11 RAM/ROM Error

[XY-ZZ] ERROR An error has been found in RAM or ROM.

1. Power-cycle the printer. If this doesn’t
clear the error:
2. Power off the printer, remove any
additional memory, then power back on. If
the message clears, replace the memory
card.
LaserJet 4P/4MP: Use the list below to

decode the [XY-ZZ] values:
X - Hardware type:
O = ROM
1. RAM
Y- Hardware device:
O. On board RAM/ROM.
1 = SIMM slot one.
2 = SIMM slot tWO.
3 = SIMM slot three.
ZZ - Error Number:
00= Unsupported memory.
01 = Unrecognized memory.
02= Unsupported memory size
03= Failed RAM test.
04= Exceeded max RAM size.
05= Exceeded max ROM size.
06= Invalid SIMM speed.
07= SIMM reporting incorrect.
08= SIMM RAM parity error.
7-14
Troubleshooting
●
Table 7-12 Engine Error

+= 55 ERROR The Formatter and DC Controller are not

~m communicating. Power-cycle the printer, If
a this doesn’t clear the message:
~=
1. Reseat the Formatter PCA into the DC
D Om Controller connector,
Error light is on; 2. Replace the Formatter PCA.
all others are 3. Replace the DC Controller PCA.
off. 4. Replace the DC Controller connector.
Table 7-13 Main Motor Error

(See Tab/e 7-2, 57 ERROR The DC Controller has reported a general

Paper Jam) motor failure. The Main Motor is controlled
by the DC Controller PCA, and seated into
connector J601. Power-cycle the printer. If
this doesn’t clear the message:
1, Reseat the Main Motor into the DC
Controller connector.
2, Inspect the Gear Train for debris that
would block the free operation of the gears,
3. The toner cartridge may not be rotating.
Refer to “Drum Rotation Functional Check
later in this chapter,
4, Main Motor faulty. Power-up the printer
and observe if stacker rollers rotate. If not,
replace the Main Motor,
7-15
Troubleshooting
Table 7-14 Fan Error
LaserJet 4P/4MP
●
m Dis,lavPanel
,.
58 SERVICE 1. Power-cycle the printer.
2. Check the fan to determine if it is
blocked from operation.
3. Reseat the fan connector on the
Laser/Scanner Assembly.
Ready, Data 4, Replace the Fan.
and Error lights 5. Replace the Laser/Scanner Assembly.
are on and all 6. Replace the DC Controller.
others are off, 7, Replace the connector between the
Scanner and DC Controller.
Table 7-15 Formatter Error

f= 61-67 SERVICE 1. Power-cycle the printer.

~m 70-71 ERROR 2. Replace the Formatter PCA.
72-79 SERVICE
am
D on
Error light is off;
the other lights
display some
pattern (not oth-
erwise shown
in this table).
7-16
Troubleshooting
Table 7-16 NVRAM Error
LaserJet 4ML
LEDs
LaserJet 4P/4MP
Disr)lav
,. Panel I Description & Recommendations
See Table 7- 68 ERROR 68 ERROR indicates a recoverable error in

‘ 1, RAM Error) 68 SERVICE NVRAM. Press Continue to clear, then check
control panel settings. One or more fields will
have been reset to factory defaults during
recovery.
68 SERVICE indicates NVRAM is full.

1. Perform NVRAM Reset to clear NVRAM
(hold down ~ key during power-on).
—
Table ‘7-17 Blank Display

$m [blank] If the printer’s lights remain off

~m (LaserJet 4L/4ML) or the message display
panel remains blank (LaserJet 4P/4MP),
am
check the following:
3 Um 1. (4 L/4ML): Printer is in Intelligent Off
Ml lights off mode. Press the front panel button, or open
blank display). the Top Door.
2. Power is not supplied to the printer. Check
power cord connections and power source.
3. Print an engine test print to determine if
the print engine is functional, If the testis
successful, replace the Formatter PCA.
4. Check FusesFU101 and FU201 on the
DC Controller PCA. Replace if necessary.
6. Replace the connector between the DC
Controller and the Formatter.
7-17
Troubleshooting
Clearable Warnings (LaserJet 4P/4MP)

A clearable warning indicates a transient condition in the printer.
The printer continues on line while the message is displayed, in
place of os F%JXW. A clearable warning appears each time the
printer alters resolution or page protection (this causes
reconfiguration of memory), or aborts a job due to an invalid or
uninstalled personality, or insufficient memory.
Message Displayed I Meaning
WI IMAGE ASSIST The printer received a graphics print file that was too
complex to print at the requested resolution. The printer
automatically processed the file in the highest resolution
possible with the memory installed. Add additional memory
to print the file at full resolution. Check the printout for loss of
data or print quality.
W2 INVALID PERS The job was not printed because the requested personality,
such as PostScript, was not installed. Install the language in
which the files are sent, together with enough memory to
support that language.
vV3 JOB ABORTED The printer was forced to aborl the print job because there
was not enough installed memory to support the printer
language used.
vV4 JOB 300/OFF The job was printed at 300 dpi with page protection off. To
print the 10b as requested, install additional memory,
$/5 JOB 300/LTR The job was printed at 300 dpi with page protection set to letter.
To print the 10bas requested, install additional memory.
f16 JOB 3001A4 The job was printed at 300 dpi with page protection set to
A4. To print the job as requested, install additional memory.
JV7JOB 300/LGL The job was printed at 300 dpi with page protection set to legal.
To print the iob as requested, install additional memory.
$/8 JOB 600/OFF The job was printed at 600 dpi with page protection off. To
print the iob as requested, install additional memory.
h19 JOB 600/LTR The job was printed at 600 do with page protection set to letter.
To print the iob as requested, install additional memory.
ArOJOB 600/A4 The job was printed at 600 dpi with page protection set to
A4, To print the job as requested, install additional memory.
7-18
Image Formation Troubleshooting

● This section illustrates some image defects and their possible
causes. Since there are many var[ables in the printing process, it is
possible to encounter image defects that are not illustrated below.
If you find a defect that is not illustrated, record the probable
cause along with the printing environmental conditions and save a
o
copy of the defect for future reference.
7-19
Troubleshooting
Lf@ww’i’i4L “’’’’”
1o,, ,:
/11,/
,.,
<[,(>
,,,,,<,,3
&h!?.:
.,,,.,.
/,?,,,,,,.,
.,.
Bi31>,2(’!>,(
<s
BLANK PAGE FADED PRINT

(See Table 7-1 8) (See Table 7-20)
BLACK PAGE VERTICAL WHITE STRIPES

(See Table 7-1 9) (See Table 7-21 )
7-20
Troubleshooting
[image Formation Troubleshooting
I II I
.,
,.
..
WI 1 J
VERTICAL BLACK LINES REPETITIVE DEFECTS

(See Table 7-22) (See Table 7-24)
— J[
Y
HORIZONTAL BLACK LINES STAINING
7-21
Troubleshooting
DROPOUT BACKGROUND SCATTER

fb..&tviiK@
‘=
I!kl –-&xl
yla 26 Scalable
‘Wef.ce,
CHARACTER VOIDS BOTTOM PORTION BLANK

Troubleshooting
FAULTY REGISTRATION IMAGE SKEW

— —
o
● ‘-4 1
SMEARED PRINT COMPRESSED PRINT

(See Table 7-31 ) (See Table 7-33)
●
7-23
—
Table 7-18 Blank (White) Page
POSSIBLE CAUSE RECOMMENDED ACTION
OCCASIONAL BLANK PAGES:

1, Software Configuration. Make sure the application software is not
sending incorrect page length requests,
or extra page eject commands.
2. Network Configuration, Some sharing Check with the Network Administrator.
devices on networks may generate a
blank page as a separator.
3. Multiple Feeds. Theprinter maybe Remove the paper from the paper
feeding two or more pages at once be- cassette and fan the edges of the paper
cause the paper is difficult to separate. to separate the pages. Refer to “Media
Specifications” in Chapter 2 to ensure
paper meets recommendations.
ALL PAGES BLANK:
1. Sealing tape left in toner cartridge. Remove the sealing tape.
2, Empty or defective toner cartridge. If unsure, weigh the cartridge:
Full weight = 852 grams (30.1 OZ)
Empty weight = 730 grams (25,8 OZ)
Perform the “Drum Rotation Functional
Check’ described later in this chapter or try a
known good toner cartridge, Replace the
toner cartridge if necessarv.
3. Defective or contaminated Transfer Check roller installation and contact.
Roller. Without a functional Transfer Perform the “Half Self Test Functional
Roller, toner cannot be pulled from the Check described later in this chapter. If
photosensitive drum to the paper. there is an image on the drum, but not
on paper, replace the Transfer Roller.
4, Laser/Scanner door not opening 1. Remove and re-seat the toner
properly. cartridge.
2, Check the Laser/Scanner shutter door
for proper operation. If defective,
replace the Laser/Scanner Assemblv.
7-24
Troubleshooting
ALL PAGES BLANK (continued)
5. High Voltage Connector Assembly is Check the pins and springs for
defective. The High Voltage Connector functionality. Clean if dirty, replace is
Assembly mounts on the DC Controller defective or missing.
PCA and uses spring-loaded pins to con-
tact the toner cartridge.
6. DC Controller PCA is defective, The Replace the DC Controller PCA.
DC Controller supplies the proper volt-
age to the High Voltage contacts.
Table 7-19 Black Page
1. Defective toner cartridge. Replace the toner cartridge,

2. Light is leaking into the printer. Ensure all covers are in place.
3. High Voltage Connector Assembly is Inspect and clean the contacts on the
defective. The High Voltage Connector High Voltage Connector Assembly.
Assembly mounts on the DC Controller Closely inspect the primary roller
PCA and uses spring-loaded pins to con- contacts (see Figure 7-2). If damaged,
tact the toner cartridge. replace the High Voltage Connector
Assembly.
4. High voltage power supply circuit is de- Replace the DC Controller PCA.
fective (not supplying the correct nega-
tive voltage).
5. DC Controller PCA is defective. If the Replace the DC Controller PCA.
DC Controller turns ON the laser beam
continuously, the entire surface of the
Photosensitive drum is neutralized caus-
ing a completely black page.
7, Laser/Scanner Assembly faulty (turn- Replace the Laser/Scanner Assembly.
ino laser on continuously).
8. Connector between the Laser/Scanner Replace the Scanner/DC Controller
Assembly and DC Controller is defective. connector,
7-25
Troubleshooting
●
●
Table 7-20 Faded Print
1. Toner supply low, Shake the cartridge gently to redistribute

the toner, or replace the cartridge.
2. Print Density is set incorrectly, Print Change to a darker setting and retry
Density is adjustable through software, printing.
through HP Explorer’s Remote Control
Panel, or through the front control panel
~LaserJet 4P/4MP).
3. EconoMode is on. EconoMode saves Turn EconoMode off through software,
toner by reducing the dot density. This through HP Explorer’s Remote Control
may appear to be a print quality problem Panel, or through the front control panel
in some cases. (LaserJet 4P/4MP).
4. Paper does not meet specs. The mois- Try a different paper lot (see ‘(Media
ture content, conductivity, or surface fin- Specifications” in Chapter 2).
ish may not work correctly with the
printer’s electrophotographic process.
5. Transfer Roller is defective or incor- Inspect the Transfer Roller for proper
rectly installed. If the transfer roller loses installation and contact. If the Transfer
conductivity, it cannot effectively pull Roller is damaged, replace it.
toner from the drum to the paper.
6. Laser/Scanner door not opening 1. Remove and re-seat the toner
properly. cartridge.
2, Check the Laser/Scanner shutter door
for proper operation. If defective,
replace the Laser/Scanner Assembly.
7. High Voltage Connector Assembly is Check the pins and springs for
defective. The High Voltage Connector functionality, If dirty, clean using alcohol;
Assembly mounts on the DC Controller if damaged, replace the High Voltage
PCA and uses spring-loaded pins to con- Connector Assembly.
tact the toner cartridge.
8. DC Controller PCA is defective. The Replace the DC Controller PCA.
DC Controller supplies the proper volt-
age to the High Voltage contacts.
7-26
Troubleshooting
●✌ Table 7-21 Vertical White Stripes
11. Toner cartridge is nearly empty. This Remove the toner cartridge and shake it
●
can cause uneven toner ciistribution. gently. The cartridge will soon require
replacement,
—
2. Toner cartridge has been exposed to Store the toner cartridge in a darkened
too much light. environment forseveral days. This may
restore the photosensitive potential.
3. Contaminated Beam-to-Drum Mirror. Inspect themirror. Use filtered,
A dirty mirror will reduce the amount of compressed air to clean. If still dirty,
light that reaches the toner cartridge’s clean it carefully using lens cleaner and
photosensitive drum, a lint free cloth or swab.
NOTE: An excessively dusty environ- NOTE: If removing the mirror, note its
ment can allow dust particles to be alignment position relative to the mark on
drawn into the printer, contaminating the the printer chassis before loosening the
Beam-to-Drum Mirror. screw on the right end. If the mirror
needs adjustment, refer to the procedure
under “Beam-to-Drum Mirror Adjustment”
later in this chapter.
4, Foreign objects in beam path. Any for- Remove the toner cartridge and check
eign objects will block the light from de- the laser beam printer slot for foreign
veloping an image on the Photosensitive objects. Replace the toner cartridge if it
drum. is damaged.
Remove the Printer Cover and inspect

the path from the Laser/Scanner to the
mirror, looking for foreign objects in the
a beam path. Replace the Laser/Scanner
Assembly if the lens is scratched.
7-27
Troubleshooting
Table 7-22 Vertical Black Lines

,0
11. Toner cartridge is damaged. Inspect the toner cartridge for a

scratched photosensitive drum or toner
leaking through worn seals. Replace as
necessary.
2. Fusing Assembly is contaminated or Inspect the Fusing Assembly for toner
damaged. build-up or scratches on the fuser rollers
Try cleaning with alcohol. Replace the
Fusing AssemblV if damaged.
3. Static Eliminator Strip teeth are con- Remove and inspect (see Chapter 6 for
taminated or defective. removal procedure). Cleansing
compressed air. Replace if damaged.
Table 7-23 Horizontal Black Lines
1. Toner cartridge not seated properly. Remove the cartridge and reinserl it.
2. Toner cartridge defective, Replace the cartridge.
3. Repetitive defect. If the lines are Refer to Table 7-24 (next), as well as the
repeated at a consistent interval down “Repetitive Image Defect Ruler: (Figure 7-9),
the page, this is a repetitive defect.
7-28
Troubleshooting
image Formation Troubleshooting
Table 7’-24 Repetitive Defeck
When troubleshooting repetitive image defects, use the Repetitive

Image Defect Ruler, supplied in Figure 7-9 to measure the distance
between recurring defects.
1. Toner cartridge is damaged. The circumference of the

photoconductive drum inside the toner
cartridge is 75 mm (2.95 inches). If the
defect repeats at this interval, the defect
is associated with the drum. Inspect the
drum for scratches or damage, Replace
the toner cartridge.
2. Dirty Rollers. Any dirty roller in the pa- Examine and clean rollers in the paper
per path may result in a repetitive print path (refer to “Cleaning Printer
defect. Components” in Chapter 4).
3. Fusing Assembly is dirty or defective. The circumference of the lower fusing
Pressure Roller is 47 mm (1 .85 inches).
If the defect repeats at this interval, the
defect is associated with the Pressure
Roller, Clean the Fusing Assembly using
alcohol. If the problem persists, replace
the Fusinq Assemblv.
4. Gears are worn, causing slippage or Inspect the gears driving the toner
umping. cartridge and the Fuser. Replace the
Gear Train Assembly if necessary.
5. Paper does not meet specs. The sur- Try a different paper lot (see “Media
‘ace of the paper maybe too coarse, Specifications” in Chapter 2),
~ausing repeated marks.
7-29
Troubleshooting
Table 7-25 Staining

●
1, Printing on wrong side of paper, The Check for the arrow on the paper
label on the ream of paper indicates wrapper. Be sure paper is loaded with
which side to print on. The different sur- the arrow pointing down in the paper
face properties of some papers may cassette.
cause problems if loaded wron~ side up.
2, Dirty printer. Clean the inside of the printer as
described in Chapter 4.
3. Dirty Transfer Roller. This problem is Clean the Transfer Roller using a dry,
characterized by staining on the back of lint-free cloth.
the paper and will not occur unless the
Transfer Roller is extremely dirty.
4. Toner build-up in the Fusing Assem- Remove and clean the Fusing Assembly
bly. Toner build-up can physically dam- (see Chapter 6).
age the Fusing Assembly.
5, Toner build-up caused by duplexing. Either avoid duplexing or clean the
printer more often.
6. Leaking toner cartridge. ReDlace the toner cartridqe.
7. Paper does not meet specs. The pa- Try a different paper lot (see “Media
per moisture content, conductivity, or sur- Specifications” in Chapter 2).
face finish may not work correctly with
the printer’s electrophotographic process.
7-30
Troubleshooting
Table 7-26 Dropout
1, Single sheet of paper defective. Try reprinting the iob.

2. Paper does not meet specs. The pa- Try a different paper lot (see “Media
per moisture content, conductivity, or sur- Specifications” in Chapter 2).
face finish may not work correctly with
the printer’s electrophotographic proc-
3. High voltage power supply defective Replace the DC Controller.
&
4. Transfer Roller defective. Replace the Transfer Roller.
Table 7-27 Character Voids
1. Bad transparencies. Transparencies Use Hewlett-Packard approved

can have this problem because they are transparencies (refer to “Media
not designed for proper toner adhesion, Specifications” in Chapter 2).
2. Printing on wrong side of paper. The Check for the arrow on the paper
label on the ream of paper indicates wraDDer. Be sure Da~er is loaded with the
which side to print on. The different sur-
face mo~erties of some ~a~ers mav
cause p~obiems if loaded wrong side up.
arrow pointing down in the paper
cassette, I
3. Bad paper lot. The surface of the pa- Try a different paper lot (see “Media
per may be too smooth or rough for Specifications” in Chapter 2).
proper toner adhesion,
4. Bad Transfer Roller. If the Transfer Clean the Transfer Roller using a dry,
Roller has finger oils on its surface, is lint-free cloth, DO NOT touch the
dirty or is worn-out, this problem can re- transfer Roller with your fingers.
Suit. If the problem persists, replace the
Transfer Roller Assembly.
7-31
Troubleshooting
Table 7.28 Background
POSSIBLE CAUSE
Scatter
RECOMMENDED ACTION
,0
1. Bad Media. The moisture content, con- Try a different media (see “Paper
ductivity or surface finish may not work Specifications” in Chapter 2).
correctly with the electrophotographic
yrocess.
2. Inside of printer is dirty (toner may Clean inside of printer (see Chapter 4).
have leaked out of the toner cartridge). Install a new toner cartridge if leaking.
3. Printing on envelope seams. Printing Move the text to an area without seams,
on an envelope seam can cause a back- If not printing on seams, try a higher print
ground scatter problem, density setting (see item 6, below).
4. Defective toner carlridcie. Install a new toner cartridge.
5. Dirty or worn Transfer Roller, A worn Clean the Transfer Roller using a dry, lint-
Transfer Roller can cause background free cloth. DO NOT touch the Transfer
due to improper bias voltages. Roller with your fingers.
If the problem persists, replace the
Transfer Roller Assembly.
6. Print Density set too low. If the Print Adjust the print density to a higher
Density is set too low, then background setting through software, through the
scatter can result, particularly with Print Quality menu of the HP Explorer
envelopes and heavier papers. Remote Control Panel, or through the
front control panel (LaserJet 4P/4MP).
Table 7-29 Bottom Portion of Page Blank
1. Page too complex. The printer can not Set Page Protect to ON or AUTO
create the image fast enough to keep ,through the HP Explorer Remote Control
pace with the print engine,
2. Not enough memory. The page is too Add printer memory. As an alternative,
complex for standard printer memory. ~simplify the print iob.
3. Printing on legal-size paper when soft- Review software selection. Ensure that
ware is specifying letter size. (This will printing is on selected size.
also cause paper jams,)
7-32
Troubleshooting
knage Formation Troubleshooting
-raw7-33 Faulty Registration
Symptoms of faulty registration are print images which are not

skewed (parallel to the paper path), but which begin printing
(leading edge) either too early or too late.
1. Overloaded paper cassette. If the cas- Reload proper amount of paper

sette is overloaded, the Pickup Rollers squarely in the cassette. Review paper
may not pick the paper up correctly. loading with the customer.
2, Paper guide on the paper cassette ad- Verify that the paper guide is adjusted for
justed too tight. If the guide is pushing the correct paper size and is locked into
too tightly against the paper, it maybe position. Note that too loose a setting
delayed in being pulled into the printer. may cause image skewing.
3. Paper does not meet specs, The sur- Try a different paper lot (see “Media
face of the paper maybe too smooth for Specifications” in Chapter 2).
the Pickup and Feed Rollers to correctly
feed paper into the printer.
4. Registration adjustment is required. If the top of the page does not begin
printing within the proper distance from
the leading edge of the paper, then a
registration adjustment is required.
Refer to “Leading Edge Adjustment,”
later in this chapter,
5. Worn or broken drive gears. If any Replace the defective gear, if available,
gear within the drive train or paper path or the Drive Train Assembly.
becomes excessively worn or dirty, er-
ratic paoer movement can result,
6. Worn Pickup, Oblique, and/or Registra- Inspect all paper path rollers, looking for
tion Rollers. Paper is not being picked-up ~ear, cracks, or glazing. Replace the
consistently. ~orn rollers.
7-33
Troubleshooting
Table 7-31 Smeared Print

,0
1, Bad media. The moisture content, con- Try a different paper lot or other media
ductivity, or surface finish of the media (see “Media Specifications” in Chapter 2).
being printed may not work correctly with
the electrophotographic process.
2. Dirty Fusing Rollers. Toner build-up Remove and inspect the Fusing
can cause the print on a page to smear. Assembly for excessive toner build-up.
Clean using alcohol.
3. The Static Eliminator Strip is dirly or is Clean or replace the Static Eliminator
not grounded, allowing a static charge to Strip, Usecompressed airtoclean (see
remain on the page. “Static Eliminator Strip” in Chapter 6).
4. Fusing Assembly is defective. The Replace the Fusing Assembly,
print will smear if the Fusing Assembly is
not heated sufficiently to bond the toner
image to the paper.
5. DC Controller is defective. The DC Con- If a new Fusing Assembly does not
troller regulates fusing roller temperature. resolve the problem, replace the
DC Controller PCA.
a
7-34
Troubleshooting
Table 7-32 Imaae Skew
1. Paper is loaded incorrectly. If the pa- Remove paper from the tray and install
per is not installed flush into the paper paper correctly. Position the paper guide
cassette, a skewing problem will result. correctly for the paper size being used.
2. Bad Paper Lot. Paper that is manufac- Try a different paper lot (see “Media
tured poorly or inconsistently, or that has Specifications” in Chapter 2).
too smooth or too rough a surface tex-
ture can cause an imaqe skew problem.
3. Worn Pickup, Oblique, and/or Registra- Inspect all paper path rollers, looking for
tion Rollers. Paper is not being picked-up wear, cracks, or glazing. Replace the
consistently. worn rollers.
4. Beam-to-Drum Mirror adjustment is Refer to ‘(Beam-to-Drum Mirror
required. If the mirror has been re- adjustment,” later in this chapter to
moved, or the right end mounting screw adjust the image to proper tolerances.
has been loosened, the mirror needs to
be readjusted.
5. Manual feed skew problems. Instruct customer to feed media against
left side alignment guide, and not to
reinsert once the printer “grips” the
media.
Table 7-33 Compressed Print
1Toner carlridge bushings are too tight. Replace the toner cartridge.
This may occur on refilled toner car-
tridges.
2. Broken or worn gear. Inspect and replace the worn gear or
assembly.
7-35
Troubleshooting
Engine Test
Engine Test
a
The engine test print is used to verify that the print engine is
functioning correctly. The Formatter PCA is completely bypassed
during an engine test. This testis therefore very useful for
isolating printer problems. The engine test prints a full page of
vertical lines down the entire printable area, and is thus also o
useful for checking and adjusting registration.
Engine Test Button Location

The engine test print button(SW301) is located on the side of the
DC Controller PCA (see Figure 7-2). It is accessible through a hole
in the Gear Train plate.
Printing an Engine Test - LaserJet 4L/4ML

On the LaserJet 4L/4ML, the engine test button is accessible
without removing the covers, through the I/O Door area on the
left side of the printer. To print an engine test, use a long object
(such as a pencil) to press the engine test button (see Figure 7-4).
(Do not use a metal object.) A single test page is printed.
gure 7-4 Engine Test Button and Printout, LaserJet 4L/4ML
7-36
Troubleshooting
Engine Test
Printing an Engine Test - LaserJet 4P/4MP

On the LaserJet 4P/4MP, the printer’s covers and the Formatter
PCA must be removed prior to printing an Engine Test. Since the
covers will be removed, the printer’s safety interlocks must be
defeated to provide power for running the Engine Test.
To defeat the interlocks and set-up the printer for an Engine Test:
1, Remove the printer cover, the Formatter Shield and the

Formatter PCA (see Chapter 6).
2. Install the paper cassette (with paper loaded).
3. Install a toner cartridge in the ptinter. Lay a large sheet of

thick paper over the toner cartridge and Laser/Scanner
Assembly to block out ambient room light (this will prevent
black streaks on the printed output).
4. On the to~ of the winter, use a ~iece of tape to hold down the
Top Door”Plunge;(sho~ in Fi&e 7-5). -
9$$1
/~{l$$;~;%l%wn
even with chassis
TOEIRail to defeat.)
c
A$~inbly
Figure7’-5 Defealing
the Top Ek90rPh,mgw (Law!kfi 4P/4MP)
7-37
Troubleshooting
Engine Test
5. On the rear of the Fusing Assembly, use a pencil or flat-blade

screwdriver to press the flag mechanism for the Exit Paper
Sensor (PS3) in just until it is about flush with the face of
the fuser (see Figure 7-6).
Note Do not push the PS3 flag in more than about

1/8 inch (3 mm). If PS3 is pressed in too far, the
printer will register a power-on jam and the
Engine Test will not print. If this occurs,
decrease the depth of the PS3 flag, power-cycle
the printer, then retry the Engine Test.
6. Plug the ac power cord into the printer.
‘7. Exert downward pressure on the the toner cartridge (through

the light-blocking paper) while pressing the Engine Test button
SW301 . Use a pencil or other non-metallic object to reach
through the access hole in the Gear Train plate (similar to that
shown in Figure 7-4).
8. If the single page Engine Test does not print, power-off the
printer, check the Top Door Plunger to be sure it is held all the
way down (step 4), and adjust the depth of the Exit Paper
Sensor flag as described in step 5.
—
7-38
Troubleshooting
Half Self Test Functional Check
Half Self Test Functional Check
The electrophotographic process can be subdivided into the

following stages:
Cleaning (Physical and Electrostatic).
● Conditioning (Primary Charge Roller).
. Writing (Laser Modulation).
● Development (Formation of the Toner Image).
. Transfer (Charge to transfer the image to paper).
The purpose of the Half Self Test Check is to determine which

process is malfunctioning. Perform the test as follows:
1. Initiate a printer front panel self test.
2. Open the printer’s Top Door after the paper advances half-way
through the printer (about ten seconds after the Main Motor
begins rotation). The leading edge of the paper should have
advanced past the toner cartridge.
3. Remove the toner cartridge.
4. Open the toner cartridge’s drum shield to view the drum’s

surface.
If a dark and distinct toner image is present on the drum’s surface,

assume that the first three functions of the electrophotographic
process are functioning (conditioning, writing and developing - see
chapter 5), and troubleshoot the failure as a transfer problem.
If NO image is present on the photoconductive drum, perform the

checks shown on the following pages.
7-39
Troubleshooting
Drum Rotation Functional Check
Drum Rotation Functional Check
The photoconductive drum, located in the toner cartridge, must

rotate for the mint mocess to work. The ~hotoconductive drum
receives its d&e fr;m the Main Motor g&r train. To verify
whether the drum is rotating
1. Open the printer’s Top Door.
Remove the toner cartridge.
3. Mark the cartridge’s drive gear with a felt-tipped marker. Note

the position of the mark.
4. Install the toner cartridge, and close the Top Door. The start-up
sequence should rotate the drum enough to move the mark.
5. Open the printer, and inspect the gear that was marked in step
3. Verify that the mark moved.
If the mark did not move, inspect the gear train to ensure that it is
meshing with the toner cartridge gears. If the printer’s drive gears
appear functional, and the drum does not move, replace the toner
cartridge.
Note This test is especially important if refilled toner

cartridges have been used.
●
●
●
7-40
Troubleshooting
High-Voltage Power Supply Check
High-Voltage Power Supply Check
The High-Voltage Power Supply circuitry, on the DC Controller

PCA, provides the necessary voltages for the printer’s
electrophotographic processes. A method for verifjring the
high-voltage system is given in the table below.
Table 7-34 l-ligh-Voltage System Checks
CHECKS I ACTION
1, Toner cartridge connection points. Visually inspect the three connection points
on the underside, right end of the toner
cartridge. If they are dirty or corroded,
clean the connections. Clean using alcohol
only. If damaged, replace the toner
2. High Voltage Connector Assembly, The High Voltage Connector Assembly

mounts on the DC Controller PCA and uses
spring-loaded pins to contact the toner
cartridge (see Figure 7-2 for locations).
Verify that the pins are not dirty or
corroded, and that the spring-loading action
is functional. If the pins are dirty, clean
using alcohol only; if damaged, replace the
High Voltage Connector Assembly (see
I lC~apter 6 ~or procedure). -
7-41
Troubleshooting
Paper Curl
Paper Curl
Paper curl is inherent to the laser printing processes, and occurs

when paper is subjected to heat. Paper curl tends to relax as the
paper cools while resting on a flat surface. The specification for
maximum paper curl when the paper is lying flat before print is
5 mm (0.2 inches).
Although paper curl cannot be totally eliminated, some steps can

be taken to lessen its impact, as suggested in the following table.
Table 7-35 Causes of Paper Curl
1. Paper Path Try using the face-up paper delivery slot to shorten
and simplify the paper path.
2. Paper Surface The recommended printing surface of the page is
usually marked on the end of a ream of paper,
indicated by a small arrow and the phrase “print this
side first” Load paper in the Paper Cassette with
the recommended printing surface facing down
Jfacing up in the manual feed slot).
3. Paper Storing and Handling Over time, paper assumes the characteristics of its
storage environment (in a humid environment,
paper absorbs moisture; in a dry environment,
paper loses moisture). Paper with higher moisture
content will tend to curl more. Evaluate the storage
conditions of the paper.
4. Paper Type Ail paper is manufactured differently (different
textures, moisture content, drying processes,
composition, etc.). Change the type of paper being
used and re-evaluate the paper curl results.
7-42
Troubleshooting
Adjustment Procedures
Leading Edge Adjustment

The distance from the leading edge of a sheet of paper to the
beginning of the printable area can be adjusted using VR301
located on the DC Controller PCA. Leading edge is set at the
factory for new units and only needs adjustment when the DC
Controller is replaced. VR301 can be accessed without removing
any printer assemblies (other than the paper cassette).
1. Run a printer engine test (see “Engine Test” earlier in this

chapter). Measure the leading edge distance (see Figure 7-7).
If the distance is 1.5 to 2.5 mm, no adjustment is necessary.
2. If adjustment is needed, remove the paper cassette from the
printer by sliding it all the way out.
3. Locate the access hole for VR301 (see Figure 7-7).
4. Turn VR301 clockwise to decrease the leading edge distance, or
counter-clockwise to increase (see Figure 7-7).
5. Replace the paper cassette and run another test to compare.
6. Repeat 1 through 5 until the leading edge is within tolerance.
Leading edge of paper

t-
~ 2m.
* {+/-0.5mm)
+
Q
Figure 7-7 Leading Edge Adjustment
— ———————
7-43
Troubleshooting
Beam-to-Drum Mirror Adjustment

The mounting for the Beam-to-Drum mirror has an adjustment on
the right end to correct for potential image skew problems. The
mirror is adjusted at the factory for new units, but can lose its
-setting if the mirror is removed for any reason, or if the
adjustment screw has been loosened.
To adjust the Beam-to-Drum Mirror:
1. Run a test print (an “Engine Test,” described earlier in this

chapter, or another self test print, described in Chapter 3).
2. Use a pencil or pen to draw a horizontal line across the top of

each vertical line on the test print image (see Figure 7-7).
3. Place the edge of a tool with an exact 90 degree corner (such as

a drafting triangle) along the leftmost vertical line of the test
print image, and draw a second horizontal line across the top of
the page.
4. Measure the error between the lines drawn in step 2 and step 3
(see Figure 7-8). If the distance is greater than 1.5 mm, then
adjustment is needed.
5. On the right end of the mirror assembly, note the current

adjustment setting (if necessary, make a mark on the printer
body and/or adjustment scale), and loosen the adjustment screw.
6. Shift the mirror toward the front of the printer to move the
image up on the right, or toward the back of the printer to move
the image upon the left.
‘7. Run another test print, repeating the above steps until the
image skew is within tolerance.
7-44
Troubleshooting
Line drawn in Line drawn in About 1cm
Measure here
Max. = 1.5mm
Adjustment direction
m
Image
t left up
Image
Beam-to-Drum Mirror
right up
4
lgure 7-8 Beam-to-Drum Mirror Adjustment
7-45
Troubleshooting
Troubleshooting TooIs
Troubleshooting Tools
Repetitive Image Defect Ruler
First occurence of print defect
Developing Cylinder 38 mm (1.5 in)
Primary Charging Roller 38 mm (1.5 in)
Face Down Delivery (Upper) Roller 38 mm (1.5 in)
Transfer Roller 44 mm (1 .75 in)

Fusing Pressure Roller 47 mm (1 .85 in)
Upper Fusing Assembly Film 75 mm (2.95 in)
Toner Cartridge Photosensitive Drum 75 mm (2.95 in)
Registration Roller 119 mm (4,7 in)
Figure 7-9 Repetitive Image Defect Ruler
7-46
Troubleshooting
Main Wiring Diagram
Main Wiring Diagram
FRONT
1/0 CONTROLPANEL
Figure 7-10 Main Wiring Diagram (generalized)
—
7-47
Troubleshooting
Main Wiring Diagram
7-48
8
Parts and Diagrams
How to Use the Part Lists and Diagrams
How to Use the Part Lists and Diagrams
The figures in this chapter illustrate the major subassemblies in

●
the printer and their component parts. A table (material list)
follows each exploded assembly diagram. Each table lists the
reference designator (item number) for each part, the associated
part number for the item, the quantity, and a description of the
part.
●
While looking for a part number, pay careful attention to the
voltage listed in the description column to ensure that the part
number selected is for the correct model of printer.
Ordering Parts
All standard part numbers listed are stocked and may be ordered
from HP’s Parts Direct Ordering, or Parts Center Europe (PCE).
Hewlett-Packard Co.
Support Materials Organization
8050 Foothills Blvd.
Roseville, CA 95678
Parts Direct Ordering: 1-800-227-8164 (U.S. Only)
Hewlett-Packard Co.
Parts Center, Europe
Wolf-Hirth Strasse 33
D-7030 Boeblingen, Germany
(49 7031) 14-2253
Contact your local HP Parts Coordinator for other local phone

numbers.
8-2
Parts and Diagrams
How to L& tlhe Part Lists and Diagrams
Ordering Consumables
Consumables and accessories such as those listed on page 8-5, and
in Table 4-1, Chapter 4, may be ordered direct from
Hewlett-Packard. The phone numbers are:
U.S: 1-800-538-8787
Canada: 1-800-387-3154
(Toronto) 416-671-8383
United Kingdom: 0734-441212
Germany: 0130-3322
!ontact your local HP Parts Coordinator for other local phone

,
numbers.
Note Parts that have no reference designator or part

number are not field replaceable parts and
cannot be ordered through SMO.
8-3
Parts and Diagrams
Common Hardware
Common Hardware
Table 8-1 Common Fasteners Used in the Printer
DRAWING DESCRIPTION SIZE NOTES PART NO.
Phillips pan-head M3X6 E-20 in drawings XBI-2300-607CN

machine screw.
Phillips M3X12 Formatter PCA 0515-2419

washer-head
machine screw. M3X8 Formatter PCA 0515-2251
Phillips machine M3X1O Fuser Assembly XA9-0654-OOOCN

screw with captive
star washer. M3X6 Feeder Gde Ground XA9-0653-OOOCN
M3X6 Gear Train Ground XB2-7300-606CN
M3X8 Fuser Ent Guide XB2-8300-809CN
Self-tapping M4X1O G-32 in drawings XB4-7401 -O07CN

Phillips screw.
M4X12 Laser/Scanner XB4-7401 -209CN
M3X8 G-1 7 in drawings XB4-7300-809CN
6mm 8mm 10mm 12mm M3 M4

I-II----II--II--IO
()
8-4
Parts and Diagrams
Accessories and Supplies
The following items are available through your local authorized

HP dealer. To find a dealer near you (or if your dealer is
temporarily out of stock), call the HP Customer Information
Center (800) 752-0900.
Note Refer to “Ordering Related Documentation” in

Chapter 1 for documentation part numbers.
92274A HP Toner Cartridge

C2024A 1 Mb memory upgrade, LaserJet 4L only (New)
C2024-69001 1 Mb memory upgrade, LaserJet 4L only (Exchange)
C31 30A* 1 Mb Memory SIMMS (LaserJet 4P/4MP only)
C3131A* 2Mb Memory SIMMS (LaserJet 4P/4MP only)
C31 32A* 4Mb Memory SIMMS (LaserJet 4P/4MP only)
C31 33A* 8Mb Memory SIMMS (LaserJet 4P/4MP only)
2049-67901” Adobe PostScript Level 2 SIMM (LaserJet 4P only)
R75-001 O-OOOCN Universal Pa~er Cassette (LaserJet 4U4ML onlv)
R75-201O-OOOCN I Universal Paper Cassette (LaserJet 4P/4MP only) I
24542D Parallel cable, 2 meter (Bi-tronics compatible)
C2932A Serial Cable 9-9 pin M/F (LaserJet 4P/4MP only)
C2933A Serial Cable 9-25 Din M/F (LaserJet 4P/4MP onlv)
8120-6177 I Right angle 11 Ov power cord (4L/4ML only)
,
I
Velcro Adhesive Cleaning Brush Holder
*C206XA SIMMS (36 bit) are also supported, however, C303XA SIMMS (32 bit)
I
are recommended.
**This PostScript SIMM is not compatible with any other printers (4P only).
8-5
Parts and Diagrams
(This page intentionally blank.)
8-6
Parts and Diagrams
Pickup Assembly
(See Figure 8-1 1)
PLper Cassette
Q
(See Figure 8-9 & 8-1 O)
● —
Q
Formatter Assembly
(See Figure 8-4)
a
●
Figure 8-? Assembly Locations (Laserdet 4L shown)
8-7
Parts and Diagrams
15
\
?
+
10 2
I I 1$ 13
—9 -
: —14
12—
0‘ 7
V06
Figure 8-2 Covers and Doors (LaserJet 4L/4ML only)
8-8
Parts and Diagrams
●✌ Table 8-2
REF
Covers and Doors (LaserJet
PART NO, QTY

4L/4ML only)
I DESCRIPTION
RG5-0685-OOOCN 1 lCover Assembly*
a 1
2
3
RBI -2977-OOOCN
RB1 -2978-OOOCN
RBI -3131 -OOOCN
1
1
2
Door, 1/0
Door, Power
Shaft, ToP Door Hinge
4 RBI -3132-OOOCN 1 Button, Lock
5 RB1 -3133-OOOCN 1 Guide, Lock Button
6 RBI -3134-OOOCN 1 Spring, Left Torsion
7 RBI -3135-OOOCN 1 Spring, Right Torsion
8 RF5-0597-OOOCN 1 Cover, Main
8A RBI -3128-OOOCN 1 Front Panel Button
8B RB1 -2976-OOOCN 1 Light Pipe
8C XD2-2300-402CN 3 Washer, SE Ring
9 RB1 -3130-OOOCN 2 CRG Pressure Piece
10 RG5-0691-OOOCN 1 Door, Back Assembly
10B RBI-3138-OOOCN 1 Spring, Torsion
11 RS5-2228-OOOCN 1 Spring, ToP Door Latch
12 RBI -2979-OOOCN 1 Door, Memory
13 RS5-2227-OOOCN 2 Spring, Top Door Compression
14 XA9-0634-OOOCN 2 Screw, Top Door
15 RBI -3129-OOOCN 1 Door, Top
a 16 C2003-00005 1 Nameplate, LaserJet 4L
16 C2015-00001 I 1 I Nameplate, LaserJet 4ML
●1
V06 XD2-1 100-242CN ~ 2 I E-Clip
*Cover assembly does not include items 1, 2 and 12.
8-9
Parts and Diagrams
15
Figure 8-3 Covers and Doors (LaserJet 4P/4MP only)
8-10
Parts and Diagrams
kcx?sSOi’ki and ~U~@5S
Table 8-3 Covers and Doors (Laser.-let 4P/4MP only)
REF PART NO. QTY DESCRIPTION

~ 1 Cover Assemblv
1 RB1-3352-OOOCN 1 Cover, Font
1A C2040-40002 1 Font Door Plus, LaserJet 4MP
2 RB1 -3353-OOOCN 1 Hinae, Font Cover
3 RB1 -3131 -OOOCN 2 Shaft, Top Door Hinae
4 RBI -3356-OOOCN 1 Button, Lock
5 RB1 -3357-OOOCN 1 Guide, Lock Button
6 RB1 -3798-OOOCN 1 Smina, Left Torsion
7 RB1 -3799-OOOCN 1 %rina. Riaht Torsion
8 ~ 1 Cover, Main
9 RB1-3130-OOOCN 2 CRG Pressure Piece
10 RG5-0691-OOOCN 1 Door, Back Assemblv
1oh ~ 1 .%rincl, Torsion
11 RS5-2228-OOOCN 1 .%rina, Too Door Latch
12 RB1-3417-OOOCN 1 Plate, Groundina
13 RS5-2227-OOOCN 2 %rina, TotI Door Compression
14 XA9-0634-OOOCN ~ Screw, TotI Door
15 RB1-3332-OOOCN 1 Door, TOD
16 RG5-0812-OOOCN 1 Control Panel Assembly
16A ~ 1 ~
16B ~ 1 Bezel Assemblv
16C RG5-0816-OOOCN 1 Control Panel PCA
16D C2005-00006 1 Nametiate, LaserJet 4P
16D C2040-00001 1 Namedate, LaserJet 4MP
16F ~ Kevboard Overlav (Localized)
17 ~ 1 Sixina, Font Door Torsion
18 RG5-0813-OOOCN 1 SIMM Cover Assembly
19 RG5-0815-OOOCN 1 ~Disr)l v Cable
20 ~ 1 l/O Cover Plate, LaserJet 4P
20 ~ 1 1/0 Cover Plate, LaserJet 4MP
V06 XD2-1 100-242CN 2 E-Clip
8-11
Parts and Diagrams
--E20
-— G32
11 I I
G32—4 See Figure 8-7
Figure 8-4 Internal Components 1
8-12
Parts and Diagrams
Table 8-4 Internal Components 1

i RG5-0703-OOOCN i Fan Assembly
RG5-0669-OOOCN 1 Front Oblique Roller Assembly
3 XA9-0654-OOOCN ** Screw, M3X1 O
5 1 Formatter PCA:
C2004-67901 LaserJet 4L (New)
C2004-69001 LaserJet 4L (Exchange)
C201 6-67901 LaserJet 4ML (New)*
C201 6-69001 LaserJet 4ML (Exchange)*
C2006-67901 LaserJet 4P (New)*
C2006-69001 LaserJet 4P (Exchange)*
C2041-67901 LaserJet 4MP (New)*
C2041 -69001 LaserJet 4MP (Exchange)*
6 1 DC Controller Connector
1252-5278 LaserJet 4U4ML
1252-5460 LaserJet 4P/4MP
7 1 RFI Shield:
C2003-00032 LaserJet 4L
C2015-00002 LaserJet 4M~
C2015-00003 LaserJet 4ML, Mini DIN*
C2005-00013 LaserJet 4P/4MF
R C2003-40001 1 Switch Acutuator (LaserJet 4UML)
**
9 Screw, washer-head
0515-2419 long (12 mm)
0515-2251 shorl (8 mm)*
10 RG5-0805-OOOCN 1 Power Switch (LaserJet 4P/4MP)
11 C2005-00004 1 ‘ont Guide (LaserJet 4P/4MP)
12 RBI-3405-OOOCN 1 2rounding Plate (LaserJet 4P/4MP
13 RBI-3404-OOOCN 1 Srounding Plate (LaserJet 4P/4MP
*Part shown in Figure 8-4 is for other printer model; actual part looks different.
**Quantity varies-- dependent on prin;er model. “
8-13
Parts and Diagrams
J?
,0
8A
8B
●
I —G32
—4
P
8
G32
/“’”
8-14
..-”-.
.,
,1
Parts and Diagrams
●
Table $3-5 ink?mal Ccxrlpm?mts 2
l== PART NO, QTY DESCRIPTION
II RF5-0596-OOOCN 1 Roller, Transfer Assembly *

1 Beam-to-Drum Mirror Assembly:
RG5-0667-OOOCN LaserJet 4L/4ML
RG5-0802-OOOCN LaserJet 4P/4MP
3 RG5-0674-OOOCN 1 Mount, Transfer Assembly, Left
E
4 RG5-0675-OOOCN 1 Mount, Transfer Assembly, Right
5 RG5-0682-OOOCN 4 Roller, Lower Output Assembly
6 RG5-0683-OOOCN 1 Roller, Upper Output Assembly
7 RG5-0694-OOOCN 1 Switch, Plunger Assembly
8 RG5-0702-OOOCN 1 Transfer Guide Assembly
8A RBI-3073-OOOCN 2 Bushing
8B RF5-0585-OOOCN 1 Transfer Guide
9 RG5-0764-OOOCN 1 Motor, Main Assembly
10 RG5-0766-OOOCN 1 Scanner Connector Assembly
11 XA9-0495-OOOCN 1 Screw, Main Motor
* Includes d~ Te gear.
8-15
Parts and Diagrams
/4
\ I
I I
G32—-_&
8-16
Parts and Diagrams
●✌ Table 8-6
REF
Internal Components
PART NO.
3
QTY DESCRIPTION
1 RB1 -2971 -OOOCN 1 lBushinu, D-roller
a 2
3
RB1 -3681 -OOOCN
RB1 -2984-OOOCN
1
1
Cap, Laser Shutter
Plate, Fuser Ground:
LaserJet 4U4ML
RBI -3403-OOOCN LaserJet 4P/4MP
4 RB1 -2987-OOOCN 1 Shield, Hiuh Voltaae
5 RG5-0805-OOOCN 1 Plate, Gear Plate Ground
5A RBI -3001 -OOOCN 4 Foot, Chassis
5B RBI -3002-OOOCN 1 Plunqer Lock, Door
5C RB1-3003-OOOCN 1 Sprinq, Scanner Leaf
5D RB1-3004-OOOCN 1 Plate, CRG
5E RS5-2232-OOOCN 1 .’%rincr, Comr)ression
6 RF5-0601-OOOCN Arm, Irmut Pa~er Sensor
7 RG5-0670-OOOCN 1 TOII Oblique Roller Assemblv
8 1 Guide, Feeder Assembly:
RG5-0671-OOOCN LaserJet 4U4ML
8B RF5-0584-OOOCN 1 Static Eliminator Assemblv
8F RG5-0672-OOOCN 1 Switch, Cam Assemblv
8Q RG5-0794-OOOCN 1 Roller ASSV, Small Media (4P/4MP)
8P RBI -3365-OOOCN 1 Shaft Holder (LaserJet 4P/4MP)
●
8Z RS5-0364-OOOCN, 1 Drive Gear (LaserJet 4P/4MP)
9 1 Laser/Scanner Assembly:
RG5-0662-OOOCN LaserJet 4U4ML (New)
C2003-69005 LaserJet 4U4ML (Exchange)
RG5-0800-OOOCN LaserJet 4P/4MP (New)
● 10
11
C2005-69005
XA9-0653-OOOCN
XB4-7401 -209CN
1
LaserJet 4P/4MP (Exchanqe)
Screw, M3X6
3 Screw, Scanner
●
12 RB1-3392-OOOCN 1 I Dust Cover, Foam Rubber
8-17
Parts and Diagrams
l—
l-’
E20 –~
Figure 8-7 DC Controller Assembly

Parts and Diagrams
o Table 8-7
l==
DC Controller
PART NO.
Assembly
IQTYI DESCRIPTION
I-P RG5-0700-OOOCN 1 DC Controller Case Assembly
●
k
lB RB1-3151 -OOOCN 1 Spring, Cassette Side
Ic RBI-3152-OOOCN 1 Plate, Solenoid Ground
lF RB1-3164-OOOCN 1 Plate, Ground
RG5-0701 -OOOCN 1 High Voltage Connector Assembly
3 1 DC Controller PCA, 100-12OV:
C2005-69003 LaserJet 4P/4MP (Exchanqe)
3 1 DC Controller PCA, 220-240V:
k
C2005-69004 LaserJet 4P/4MP (Exchange)
4 RH7-5092-OOOCN 1 Pick-up Solenoid (SL2)
5 WD1 -0288-OOOCN 1 Fuse FU1 01, 100-12OV
5 VD7-0643-151 CN 1 Fuse FUI 01, 220-240V
6 VD7-0522-501 CN 1 Fuse FU201, 100-120V ONLY
8-19
Parts and Diagrams
Figure 8-8 Gear Train Plate Assembly
Table 8-8 Gear Train Plate Assembly
1 Gear Train Plate Assembly:

RG5-0684-OOOCN LaserJet 4U4ML
1
RG5-0791 -OOOCN
RB1 -3125-OOOCN
2
LaserJet 4P/4MP
Spring, Leaf
LaserJet 4U4ML
●
RB1-3402-OOOCN LaserJet 4P/4MP
●
2 XB2-7300-606CN 2 Screw, wlstar washer (M3X6)
8-20
Parts and Diagrams
Figure 8-9 Paper Cassette (LaserJet 4LJ4ML)
Table 8-9 Paper Cassette (LaserJet 4L/4ML)
R75-OO1O-OOOCN 1 Universal Paper Cassette

3 RB1 -3142-OOOCN 1 Guide, Forms Size
4 RB1 -3143-OOOCN 1 Claw, Separation
8 RS5-2229-OOOCN i Spring, Compression Small
9 RS5-2230-OOOCN 1 Spring, Compression Large
Parts and Diagrams
Figure 8-10 Paper Cassette (LaserJet 4P/4MP)
Table 8-10 Paper Cassette (LaserJet 4P/4MP)
I REF ! PART NO. I QTY I DESCRIPTION I

R75-201O-OOOCN 1 Universal Pa~er Cassette
3 RB1 -3338-OOOCN 1 ~Pla e. End
4 RBI -3143-OOOCN 1 Claw, Se~aration
9 RS5-2254-OOOCN 1 %rina, Comr)ression
10 RB1 -3339-OOOCN 1 Lever
~ 12 RB1- 341-OOOCN 1 Trav, Leaal
14 I RF5-0673-OOOCN I 1 I Plate, Side
‘o
8-22
Parts and Diagrams
Figure 8-11 Pickup Assembly
Table 8-11 Pickup Assembly
1 Pickup Assembly:
RG5-0668-OOOCN LaserJet 4L/4ML
4 1 Pickup Feed D-Roller:
RBI-3029-OOOCN LaserJet 4U4ML
RB1-3368-OOOCN LaserJet 4P/4MP
8-23
Parts and Diagrams
Figure 8-12 Fuser Assembly
—
Parts and Diagrams
Table 8-12 Fuser Assembly
I REF I PART NO. I QTY DESCRIPTION
1 Fuser Assembly, 100-12OV:

RG5-0676-OOOCN New
C2003-69001 Exchange
1 Fuser Assembly, 220-240V:
RG5-0677-OOOCN New
C2003-69002 Exchange
1 RB1 -2981 -OOOCN 1 Tab, Fuser Release
9 RG5-0690-OOOCN 1 Suide, Fuser Entrance
12 RBI -3097-OOOCN 1 Flag, Exit Sensor
14 RB1 -3100-OOOCN 1 Roller, Fuser Pressure
15 RBI -3103-OOOCN 1 Roller, Fuser Delivery
18 RB1 -3109-OOOCN 1 Roller, Fuser Conductive Rubber
20 1 Fuser Film Assembly
RG5-0678-OOOCN 100-120V
RG5-0679-OOOCN 220-240V
27 RS5-2224-OOOCN 2 Spring, Fuser Hook
29 XB2-8300-809CN 2 Screw, w/star washer (M3X8)
30 RG5-0681-OOOCN 1 Fuser Delivery Assembly
30B RB1 -3107-OOOCN 2 Roller, Delivery
30C RB1 -3108-OOOCN 2 Spring, Delivery
8-25
Parts and Diagrams
Figure 8-13 Keyboard Overlay (LaserJet 4P/4MP)
Table 8-13 Keyboard Overlays. (LaserJet 4P/4MP)
1 1 Keyboard Overlay:
C2005-40002 Euro-English
C2005-40003 Turkish
C2005-40004 Portuguese
C2005-40005 German
C2005-40006 Spanish
C2005-40007 French
C2005-40008 Italian
C2005-40009 Dutch
C2005-4001 O Norwegian
C2005-40011 Polish
C2005-40012 Swedish
C2005-40013 Finnish
C2005-40014 Danish
C2005-40017 Chinese
C2005-40018 Taiwanese
8-26
AppendixA
Parts Index
Parts Index
Alphabetical Parts Index
DESCRIPTION I PART NUMBER I FIG

Arm, Input Paper Sensor RF5-0601 -OOOCN 8-6
Beam-to-Drum Mirror Assembly, LJ 4U4ML RG5-0667-OOOCN 8-5
Beam-to-Drum Mirror Assembly, LJ 4P/4MP RG5-0802-OOOCN 8-5
Bezel Assembly, LJ 4P/4MP RF5-0682-OOOCN 8-3
Bushing RB1-3073-OOOCN 8-5
Bushing, D-roller RB1 -2971 -OOOCN 8-6
Button, Lock, LJ 4U4ML RBI -3132-OOOCN 8-2
Button, Lock, LJ 4P/4MP RB1 -3356-OOOCN 8-3
Cap, Laser Shutter RBI -3681 -OOOCN 8-6
Claw, Separation RBI -3143-OOOCN 8-10
Claw, Separation RBI -3143-OOOCN 8-9
Control Panel Assembly, LJ 4P/4MP RG5-0812-OOOCN 8-3
Control Panel PCA, LJ 4P/4MP RG5-0816-OOOCN 8-3
Cover Assembly, LJ 4P/4MP RG5-081 O-OOOCN 8-3
Cover Assembly, LJ 4U4ML RG5-0685-OOOCN 8-2
Cover, Font, LJ 4P/4MP RB1-3352-OOOCN 8-3
Cover, Main, LJ 4U4ML RF5-0597-OOOCN 8-2
Cover, Main, LJ 4P/4MP RF5-0681-OOOCN 8-3
CRG Pressure Piece, LJ 4U4ML RB1 -3130-OOOCN 8-2
CRG Pressure Piece, LJ 4P/4MP RBI -3130-OOOCN 8-3
DC Controller Case Assembly RG5-0700-OOOCN 8-7
DC Controller Connector, LJ 4U4ML 1252-5278 8-4
DC Controller Connector, LJ 4P/4MP 1252-5460 8-4
DC Controller PCA, 100-1 20V, LJ 4U4ML (Exchange) C2003-69003 8-7
DC Controller PCA, 100-1 20V, LJ 4U4ML (New) RG5-0753-OOOCN 8-7
DC Controller PCA, 100-120V, LJ 4P/4MP (Exchange) C2005-69003 8-7 i
DC Controller PCA, 100-120V, LJ 4P/4MP (New) RG5-0822-OOOCN 8-7
Parts Index-2
Parts Index
DESCRIPTION I PART NUMBER I FIG I
DC Controller PCA, 220-240V, LJ 4L/4ML (Exchange) C2003-69004 8-7

DC Controller PCA, 220-240V, LJ 4L/4ML (New) RG5-0767-OOOCN 8-7
DC Controller PCA, 220-240V, LJ 4P/4MP (Exchange) C2005-69004 8-7
DC Controller PCA, 220-240V, LJ 4P/4MP (New) RG5-0823-OOOCN 8-7
Display Cable, LJ 4P/4MP RG5-0815-OOOCN 8-3
Door, Back Assembly, LJ 4L/4ML RG5-0691 -OOOCN 8-2
Door, Back Assembly, LJ 4P/4MP RG5-0691 -OOOCN 8-3
Door, I/O, LJ 4L/4ML RB1 -2977-OOOCN 8-2
Door, Memory, LJ 4U4ML RBI -2979-OOOCN 8-2
Door, Power, LJ 4U4ML RBI -2978-OOOCN 8-2
Door, Top, LJ 4L/4ML RB1 -3129-OOOCN 8-2
Door, Top, LJ 4P/4MP RBI -3332-OOOCN 8-3
Drive Gear, LJ 4P/4MP RS5-0364-OOOCN 8-6
Dust Cover, Foam Rubber RB1 -3392-OOOCN 8-6
E-Clip, LJ 4L/4ML XD2-1 100-242CN 8-2
E-Clip, LJ 4P/4MP XD2-I 100-242CN 8-3
Fan Assembly RG5-0703-OOOCN 8-4
Flaq, Exit Sensor RBI-3097-OOOCN 8-12
Font Door Plug, LJ 4MP only C2040-40002 8-3
Font Guidej LJ 4P/4MP C2005-00004 8-4
Foot, Chassis RB1 -3001 -OOOCN 8-6
Formatter PCA, LJ 4L (Exchange) C2004-69001 I 8-4
Formatter PCA, LJ 4L (New) C2004-67901 8-4
Formatter PCA, LJ 4ML (Exchange) C2016-69001 8-4
Formatter PCA, LJ 4ML (New) C2016-67901 8-4
Formatter PCA, LJ 4MP (Exchange) C2041-69001 8-4
Formatter PCA, LJ 4MP (New) C2041 -67901 8-4
Formatter PCA, LJ 4P (Exchange) C2006-69001 8-4
Formatter PCA, LJ 4P (New) C2006-67901 8-4
Parts Index-3
Parts Index
Front Oblique Roller Assembly RG5-0669-OOOCN &4

Front Panel Button, LJ 4U4ML RBI -3128-OOOCN 8-2
Fuse FUIO1, 100-120V WD1-0288-OOOCN 8-7
Fuse FUI 01, 220-240V VD7-0643-I 51 CN 8-7
Fuse FU201, 100-120V ONLY VD7-0522-501CN 8-7
Fuser Assembly, 100-120V (Exchange) C2003-69001 8-12
Fuser Assembly, 100-120V (New) RG5-0676-OOOCN 8-12
Fuser Assembly, 220-240V (Exchange) C2003-69002 8-12
Fuser Assembly, 220-240V (New) RG5-0677-OOOCN 8-12
Fuser Delivery Assembly RG5-0681-OOOCN 8-12
Fuser Film Assy, 100/1 20V RG5-0678-OOOCN 8-12
Fuser Film Assy, 220/240V RG5-0679-OOOCN 8-12
Gear Train Plate Assembly, LJ 4U4ML RG5-0684-OOOCN 8-8
Gear Train Plate Assembly, LJ 4P/4MP RG5-0791 -OOOCN 8-8
Grounding Plate, LJ 4P/4MP RBI-3404-OOOCN 8-4
Grounding Plate, LJ 4P/4MP RB1-3405-OOOCN 8-4
Guide, Feeder Assembly, LJ 4L/4ML RG5-0671 -OOOCN 8-6
Guide, Feeder Assembly, LJ 4P/4MP RG5-0793-OOOCN 8-6
Guide, Forms Size RBI -3142-OOOCN 8-9
Guide, Fuser Entrance RG5-0690-OOOCN 8-12
Guide, Lock Button, LJ 4L/4ML RBI -3133-OOOCN 8-2
Guide, Lock Button, LJ 4P/4MP RB1 -3357-OOOCN 8-3
High Voltage Connector Assembly RG5-0701-OOOCN 8-7
Hinge, Font Cover, LJ 4P/4MP RBI -3353-OOOCN 8-3
1/0 Cover Plate, LJ 4MP only C2040-40001 8-3
1/0 Cover Plate, LJ 4P C2005-40001 8-3
Keyboard Overlay, Chinese C2005-40017 8-13
Keyboard Overlay, Danish C2005-40014 8-13
Parts Index-4
Parts Index
Kevboard Overlay, Dutch C2005-40009 8-13

Keyboard Overlay, Euro-English C2005-40002 8-13
IKeyboard Overlay, Finnish C2005-40013 8-13
‘Keyboard Overlay, French C2005-40007 8-13
Keyboard Overlay, German C2005-40005 8-13
Keyboard Overlay, Italian C2005-40008 8-13
Keyboard Overlay, Norwegian C2005-4001 O 8-13
Kevboard Overlay, Polish C2005-40011 8-13
Keyboard Overlay, Portuguese C2005-40004 8-13
Keyboard Overlay, Spanish C2005-40006 8-13
Keyboard Overlay, Swedish C2005-40012 8-13
Keyboard Overlay, Taiwanese C2005-40018 8-13
Keyboard Overlay, Turkish C2005-40003 8-13
Laser/Scanner Assembly, LJ 4U4ML (Exchange) C2003-69005 8-6
Laser/Scanner Assembly, LJ 4L/4ML (New) RG5-0662-OOOCN 8-6
Laser/Scanner Assembly, LJ 4P/4MP (Exchange) C2005-69005 8-6
Laser/Scanner Assembly, LJ 4P/4MP (New) RG5-0800-OOOCN 8-6
Lever RBI -3339-OOOCN 8-10
Light Pipe, LJ 4L/4ML RB1-2976-OOOCN 8-2
M3x6 Solenoid Screw XBI -2300-607CN 8-7
M4x1 O Screw XB4-740,t -O07CN 8-1
Motor, Main Assembly RG5-0764-OOOCN 8-5
Mount, Transfer Assembly, Left RG5-0674-OOOCN 8-5
Mount, Transfer Assembly, Rioht RG5-0675-OOOCN 8-5
Nameplate, LJ 4L, LJ 4L/4ML C2003-00005 8-2
Nameplate, LJ 4ML, LJ 4L/4ML C2015-00001 8-2
Parts Index-5
Parts Index
I DESCRIPTION I PART NUMBER I FIG I
Nameplate, LJ 4MP
Nameplate, LJ 4P
C2040-00001
C2005-00001
8-3
8-3
●
Paper Feed Solenoid (SL1 ) RH7-5092-OOOCN I 8-7
Pickup Assembly, LJ4L/4ML RG5-0668-OOOCN 8-11
Pickup Assembly, LJ4P/4MP RG5-0796-OOOCN 8-11
*
Pickup Feed D-Roller, LJ4U4ML RBI -3029-OOOCN 8-11
Pickup Feed D-Roller, LJ4P/4MP RB1 -3368-OOOCN 8-11
Plate, CRG RBI -3004-OOOCN 8-6
Plate, End RBI -3338-OOOCN 8-10
Plate, Fuser Ground, LJ 4L/4ML RB1 -2984-OOOCN 8-6
Plate, Fuser Ground, LJ 4P/4MP RB1 -3403-OOOCN 8-6
Plate, Gear Plate Ground RBI -2974-OOOCN 8-6
Plate, Ground RBI -3164-OOOCN 8-7
Plate, Grounding, LJ 4P/4MP RBI -3417-OOOCN 8-3
Plate, Side RF5-0637-OOOCN 8-10
Plate, Solenoid Ground RBI -3152-OOOCN 8-7
Plunger Lock, Door RBI -3002-OOOCN 8-6
Power Switch RG5-0805-OOOCN 8-4
RFI Shield, Control Panel PCA, LJ 4P/4MP RB1 -3416-OOOCN 8-3
RFI Shield, LJ 4L C2003-00032 8-4
RFI Shield, LJ 4ML, Mini DIN C2015-00003 8-4
RFI Shield, LJ 4ML C2015-00002 8-4
RFI Shield, LJ 4P/4MP
Roller Assy, Small Media, LJ 4P/4MP
C2005-00013
RG5-0794-OOOCN
8-4
8-6
●
Roller, Delivery RB1 -3107-OOOCN 8-12
●
Roller, Fuser Conductive Rubber RBI -3109-OOOCN 8-12
Roller, Fuser Delivery RB1-3103-OOOCN 8-12
Roller, Fuser Pressure RBI -3100-OOOCN 8-12
Roller, Lower Output Assembly RG5-0682-OOOCN 8-5
Roller, Transfer Assembly RF5-0596-OOOCN 8-5
●
Parts Index-6
Parts Index
DESCRIPTION PART NUMBER FIG
● Roller, Upper Output Assembly

Scanner Connector Assembly
RG5-0683-OOOCN
RG5-0766-OOOCN
8-5
8-5
Parts Index-7
Parts Index
DESCRIPTION PART NUMBER FIG
Spring, Leaf, LJ 4U4ML

Sprino, Leaf, LJ 4P/4MP
RBI -3125-OOOCN
RB1 -3402-OOOCN
8-8
8-8
●
Parts Index-8
Parts Index
Numerical Parts Index
arts Index
DESCRIPTION FIG
Screw, washer-head, short (8 mm) 8-4

Screw, washer-head, long (12 mm) 8-4
DC Controller Connector, LJ 4L/4ML 8-4
1252-5460 DC Controller Connector, LJ 4P/4MP 8-4
C2003-00005 Nameplate, LJ 4L 8-2
C2003-00032 RFI Shield, LJ 4L 8-4
C2003-40001 Switch Acutuator, LJ 4UML 8-4
C2003-69001 Fuser Assembly, 100-120V (Exchange) 8-12
C2003-69002 Fuser Assembly, 220-240V (Exchange) 8-12
C2003-69003 DC Controller PCA, 100-120V, LJ 4U4ML (Exchange) 8-7
C2003-69004 DC Controller PCA, 220-240V, LJ 4L/4ML (Exchange) 8-7
C2003-69005 Laser/Scanner Assemblv, LJ 4U4ML (Exchange) 8-6
C2004-67901 Formatter PCA, LJ 4L (New) 8-4
C2004-69001 ‘Formatter PCA, LJ 4L (Exchange) I 8-4
C2005-00001 Nameplate, LJ 4P
C2005-00004 Font Guide, LJ 4P/4MP
C2005-00013 RFI Shield, LJ 4P/4MP
C2005-40001 l/O Cover Plate, LJ 4P
KeVboard Overlay, Euro-English
Keyboard Overlay, Turkish
Kevboard Overlav, Portuguese
C2005-40005 Keyboard Overlay, German
C2005-40006 Keyboard Overlay, Spanish
●
E
C2005-40007 Keyboard Overlay, French
C2005-40008 Keyboard Overlay, Italian
C2005-40009 Keyboard Overlay, Dutch
● C2005-4001 O Keyboard Overlay, Norwegian
Parts Index-9
Parts Index
PART NUMBER DESCRIPTION FIG
C2005-40011
C2005-40012
Keyboard Overlay, Polish
Keyboard Overlay, Swedish
8-13
8-13
●
C2005-40013 Keyboard Overlay, Finnish 8-13
C2005-40014 Keyboard Overlay, Danish 8-13
C2005-40017
C2005-40018
Keyboard Overlay, Chinese
Keyboard Overlay, Taiwanese
8-13
8-13
●
C2005-69003 DC Controller PCA, 100-120V, LJ 4P/4MP (Exchange) 8-7
C2005-69004 DC Controller PCA, 220-240V, LJ 4P14MP (Exchange) 8-7
C2005-69005 Laser/Scanner Assembly, LJ 4P/4MP (Exchan~e) 8-6
C2006-67901 Formatter PCA, LJ 4P (New} 8-4
C2006-69001 Formatter PCA, LJ 4P (Exchange) 8-4
C2015-00001 Nameplate, LJ 4ML 8-2
C201 5-00002 RFI Shield, LJ 4ML 8-4
C2015-00003 RFI Shield, LJ 4ML, Mini DIN 8-4
C2016-67901 Formatter PCA, LJ 4ML (New) 8-4,
C2016-69001 Formatter PCA, LJ 4ML (Exchange) 8-4
C2040-00001 Nameplate, LJ 4MP 8-3
C2040-40001 l/O Cover Plate, LJ 4MP 8-3.
C2040-40002 Font Door Plug, LJ 4MP only 8-3
C2041 -67901 Formatter PCA, LJ 4MP (New) 8-4
C2041 -69001 Formatter PCA, LJ 4MP (Exchange) 8-4
R75-001 O-OOOCN Universal Paper Cassette, LJ 4U4ML 8-9
R75-201 O-OOOCN Universal Pa~er Cassette, LJ 4P14MP 8-10
@
RBI -2971 -OOOCN Bushing, D-roller 8-6
RB1 -2974-OOOCN Plate, Gear Plate Ground 8-6
●
RBI -2976-OOOCN Light Pipe, LJ 4U4ML 8-2
RB1-2977-OOOCN Door, 1/0, LJ 4U4ML 8-2
RBI-2978-OOOCN Door, Power, LJ 4U4ML 8-2
RBI-2979-OOOCN Door, Memory, LJ 4U4ML 8-2
Parts Index-10
Parts Index
I PART NUMBER I DESCRIPTION I FIG
● RBI -2981 -OOOCN

RBI-2984-OOOCN
Tab, Fuser Release
Plate, Fuser Ground, LJ 4L14ML
8-12
8-6
RB1 -2987-OOOCN Shield, High Voltage 8-6
RBI -3001 -OOOCN Foot, Chassis 8-6
RB1 -3002-OOOCN Plunger Lock, Door 8-6
m
RBI -3003-OOOCN Spring, Scanner Leaf 8-6
RBI -3029-OOOCN Pickup Feed D-Roller, LJ4U4ML 8-11
RBI -3004-OOOCN Plate, CRG 8-6
RB1 -3073-OOOCN Bushing 8-5
RB1 -3097-OOOCN Flag, Exit Sensor 8-12
RB1 -3100-OOOCN Roller, Fuser Pressure 8-12
RBI -3103-OOOCN Roller, Fuser Delivery 8-12
RBI -3107-OOOCN Roller, Delivery 8-12
RBI -3108-OOOCN Spring, Delivery 8-12
RB1 -3109-OOOCN Roller, Fuser Conductive Rubber 8-12
RBI -3125-OOOCN Spring, Leaf, LJ 4L14ML 8-8
RBI -3128-OOOCN Front Panel Button, LJ 4U4ML 8-2
RBI -3129-OOOCN Door, Top, LJ 4U4ML 8-2
RBI -3130-OOOCN CRG Pressure Piece, LJ 4L14ML 8-2
RB1 -3130-OOOCN CRG Pressure Piece, LJ 4P/4MP 8-3
RBI -3131 -OOOCN Shaft, Top Door Hinge, LJ 4U4ML 8-2
RB1-3131-OOOCN Shaft, Top Door Hinge, LJ 4P14MP 8-3
RBI -3132-OOOCN Button, Lock, LJ 4L14ML 8-2
a
RBI -3133-OOOCN Guide, Lock Button, LJ 4U4ML 8-2
RB1 -3134-OOOCN Spring, Left Torsion, LJ 4U4ML 8-2
RB1 -3135-OOOCN Spring, Right Torsion, LJ 4U4ML 8-2
9 RBI -3138-OOOCN Spring, Torsion, LJ 4L14ML 8-2
RB1 -3138-OOOCN Spring, Torsion, LJ 4P14MP
/8-3
●’
RBI -3142-OOOCN Guide, Forms Size 8-9
Parts Index-n
Parts Index
PARTNUMBER DESCRIPTION FIG
RBI-3143-OOOCN
RBI-3143-OOOCN
Claw, Separation
Claw, Separation
8-10
8-9 : ●
RBI-3151-OOOCN Spring, Cassette Side 8-7
RB1 -3152-OOOCN Plate, Solenoid Ground 8-7
RBI -3164-OOOCN Plate, Ground 8-7
~ a
RBI -3332-OOOCN Door, Top, LJ 4P14MP 8-3-
RB1 -3338-OOOCN Plate, End 8-10
RB1 -3339-OOOCN Lever 8-10
RB1 -3341 -OOOCN Tray, Leqal 8-10
RB1 -3352-OOOCN Cover, Font, LJ 4P14MP 8-3-
RBI -3353-OOOCN Hinge, Font Cover, LJ 4P14MP 8-3
RB1 -3356-OOOCN Button, Lock, LJ 4P14MP 8-3
RBI -3357-OOOCN Guide, Lock Button, LJ 4P14MP 8-3.
RBI -3365-OOOCN Shaft Holder, LJ 4P14MP 8-6-
RBI -3368-OOOCN Picku~ Feed D-Roller 8-11
RB1 -3392-OOOCN Dust Cover, Foam Rubber 8-6-
RB1 -3402-OOOCN Spring, Leaf, LJ 4P14MP 8-8
RB1 -3403-OOOCN Plate, Fuser Ground, LJ 4P14MP 8-6
RB1 -3404-OOOCN Grounding Plate, LJ 4P14MP 8-4
RBI-3405-OOOCN Grounding Plate, LJ 4P14MP 8-4
RB1 -3416-OOOCN RFI Shield, Control Panel PCA, LJ 4P14MP 8-3
RBI -3417-OOOCN Plate, Grounding, LJ 4P14MP 8-3
RB1 -3681 -OOOCN
RBI -3798-OOOCN
Cap, Laser Shutter
Spring, Left Torsion, LJ 4P14MP
8-6
8-3
- ●
RBI-3799-OOOCN Spring, Right Torsion, LJ 4P/4MP 8-3
RF5-0584-OOOCN Static Eliminator Assembly 8-6
RF5-0585-OOOCN Transfer Guide 8-5 m
RF5-0596-OOOCN Roller, Transfer Assembly 8-5
Parts Index-12
Parts Index
●
RF5-0597-OOOCN Cover, Main, LJ 4U4ML 8-2

RF5-0601-OOOCN Arm, Input Paper Sensor 8-6
RF5-0637-OOOCN Plate, Side 8-10
RF5-0681-OOOCN Cover, Main, LJ 4P/4MP 8-3
RF5-0682-OOOCN Bezel Assembly, LJ 4P/4MP 8-3
RG5-0662-OOOCN Laser/Scanner Assembly, LJ 4U4ML (New) 8-6
RG5-0667-OOOCN Beam-to-Drum Mirror Assembly, LJ 4U4ML 8-5
RG5-0668-OOOCN Pickup Assembly, LJ4U4ML 8-11
RG5-0669-OOOCN Front Oblique Roller Assembly 8-4
RG5-0670-OOOCN ToP Oblique Roller Assembly 8-6
:
RG5-0671 -OOOCN Guide, Feeder Assembly, LJ 4U4ML
RG5-0672-OOOCN Switch, Cam Assembly
RG5-0674-OOOCN Mount, Transfer Assembly, Left
RG5-0675-OOOCN Mount, Transfer Assembly, Right
RG5-0676-OOOCN Fuser Assembly, 100-120V (New)
RG5-0677-OOOCN Fuser Assembly, 220-240V (New)
RG5-0678-OOOCN Fuser Film Assv, 100/120V
RG5-0679-OOOCN Fuser Film Assy, 220/240V
RG5-0681-OOOCN Fuser Delivery Assembly
RG5-0682-OOOCN Roller, Lower Output Assembly
RG5-0683-OOOCN Roller, Upper Output Assembly
RG5-0684-OOOCN Gear Train Plate AssemblV, LJ 4L/4ML
RG5-0685-OOOCN Cover Assembly, LJ 4U4ML
RG5-0690-OOOCN Guide, Fuser Entrance
RG5-0691-OOOCN Door, Back Assembly, LJ 4U4ML
RG5-0691 -OOOCN Door, Back Assemblv, LJ 4P/4MP
RG5-0694-OOOCN Switch, Plunger Assembly
RG5-0700-OOOCN DC Controller Case AssemblV
RG5-0701-OOOCN High Voltage Connector Assembly
Parts Index-13
Parts Index
PARTNUMBER DESCRIPTION FIG
RG5-0702-OOOCN
RG5-0703-OOOCN
Transfer Guide Assembly
Fan Assembly
8-5
8-4 ●
RG5-0753-OOOCN DC Controller PCA, 100-1 20V, LJ 4L14ML (New) 8-7
RG5-0764-OOOCN Motor, Main Assembly 8-5
RG5-0766-OOOCN
RG5-0767-OOOCN
Scanner Connector Assembly
DC Controller PCA, 220-240V, LJ 4L14ML (New)
8-5
8-7
●
RG5-0791 -OOOCN Gear Train Plate Assembly, LJ 4P14MP 8-8
RG5-0793-OOOCN Guide, Feeder Assembly, LJ 4P14MP 8-6
RG5-0794-OOOCN Roller Assy, Small Media, LJ 4P14MP 8-6
RG5-0796-OOOCN Pickup Assembly 8-11
RG5-0800-OOOCN Laser/Scanner Assembly, LJ 4P14MP (New) 8-6
RG5-0802-OOOCN Beam-to-Drum Mirror Assembly, LJ 4P14MP 8-5
RG5-0805-OOOCN Power Switch 8-4
RG5-O81O-OOOCN Cover Assembly, LJ 4P14MP 8-3
RG5-0812-OOOCN Control Panel Assembly, LJ 4P14MP 8-3
RG5-0813-OOOCN SIMM Cover Assembly, LJ 4P14MP 8-3
RG5-0815-OOOCN Display Cable, LJ 4P14MP 8-3
RG5-0816-OOOCN Control Panel PCA, LJ 4P14MP 8-3
RG5-0822-OOOCN DC Controller PCA, 100-1 20V, LJ 4P14MP (New) 8-7
RG5-0823-OOOCN DC Controller PCA, 220-240V, LJ 4P14MP (New) 8-7
RH7-5092-OOOCN Paper Feed Solenoid (SL1 ) 8-7>
RS5-0364-OOOCN Drive Gear, LJ 4P14MP 8-6
R~5-2224-OOOCN
RS5-2227-OOOCN
Spring, Fuser Hook
Spring, Top Door Compression, LJ 4U4ML
8-12
8-2
●
RS5-2227-OOOCN Spring, Top Door Compression, LJ 4P14MP 8-3
●
RS5-2228-OOOCN Spring, Top Door Latch, LJ 4U4ML 8-2
RS5-2228-OOOCN Spring, Top Door Latch, LJ 4P14MP 8-3
RS5-2229-OOOCN Spring, Compression Small 8-9
Parts Index-14
Paris Index
RS5-2230-OOOCN Spring, Compression Larqe 8-9

a RS5-2232-OOOCN Sprina, Compression 8-6
RS5-2254-OOOCN Spring, Compression Small 8-10
RS5-2255-OOOCN Spring, Font Door Torsion, LJ 4P14MP 8-3
RS5-2256-OOOCN Spring, Compression Large 8-10
a
VD7-0522-501 CN Fuse FU201, 100-120V ONLY 8-7
VD7-0643-151 CN Fuse FU1 01, 220-240V 8-7
WD1-0288-OOOCN Fuse FUIO1, 100-120V 8-7
XA9-0495-OOOCN Screw, Main Motor 8-5
XA9-0634-OOOCN Screw, Top Door, LJ 4U4ML 8-2
XA9-0634-OOOCN Screw, Top Door, LJ 4P14MP 8-3
XA9-0653-OOOCN Screw, M3X6 8-6
XA9-0654-OOOCN Screw, M3X1 O 8-4
XB2-7300-606CN Screw, wlstar washer (M3X6) 8-8
XB2-8300-809CN Screw, wlstar washer (M3X8) 8-12
XB4-7401-007CN M4x1 O Screw 8-1
XB4-7401-209CN M4XI 2 Screw, Scanner 8-6
XB1-2300-607CN M3x6 Solenoid Screw 8-7
XD2-1 100-242CN E-Clip, LJ 4L14ML 8-2.
XD2-1 100-242CN E-Clip, LJ 4P14MP 8-3
XD2-2300-402CN Washer, SE Ring, LJ 4L14ML 8-2
Parts Index-15
Parts Index
Numerical F’arb Index
●
●
e
Parts Index-16
Appendk B
170IMorrnation
1/0 Information
Bi-Tronics Parallel Cable Information
Bi-’Ikonics Parallel Cable Information
The Bi-Tronics parallel interface is compatible with Centronics

●
parallel interfaces. To take advantage of its enhanced capabilities
— such as hi-directional communication between the comtmter and
printer, faster transmission of data, and auto con&urati& of
printer drivers — the customer must have:
● Support in software applications for these features.

● A parallel cable with the correct pin configuration (see below),
Parallel Cable Pin Configuration

For best results, use the C24542D cable, or equivalent. Most
existing parallel cables support Bi-Tronics communication, but
some might have incompatible pin assignments.
CAUTION Ensure that all power and interface cables on

the printer and host computer are properly
grounded in compliance with local codes.
Signal Name Printer Pin # IBM Pori Pln #
nSTROBE
DATA 1 ; ;
DATA 2 3
DATA 3 : 4
DATA 4 5
DATA 5 6 :
DATA 6 7 7
DATA 7 8 8
DATA 8
&A:@NLG 1: 1:
11 11
CALL (PE) 12 12
SELECT 13
nAutoFd 14 {2
:FA~& (GND) 19 THRU SO 18 THRU 25
32 15
nSelIn 36 17
--- .—. . . . . . . . . .
FigN’e B-1 parallel came Pm Assignments
B-2
1/0 Information
Serial Cable Pin Configurations
(LaserJet 4W4MF’)
Serial Cable Pin Configurations

(LaserJet 4P/4MP)
The following table diagrams show the cable pinouts for the most
common serial configurations.
DB-9 Serial Connection

If connecting to a computer with a 9-pin serial port, use the HP
C2932A 9-9 pin M/F serial cable, or equivalent.
FEMALE DB-9 TO MALE DB9 CABLE

HOST
COMPUTER FEMALE
H~@~SB~[R
Shall~ shell
P
FigureEM Serial Pin-Outs DEW to DB-9
DB-25 Serial Connection

If connecting to a computer with a 25-pin serial port, use the HP
C2933A 9-25 pin M/F serial cable, or equivalent.
I FEMALE DB-25 TO MALE DB-9 CABLE

m F
C&..T
xm FEMALE
DS-25
MALE
0S-9
PRINTER
I I ..-
TsD + 2-
3
MALE g= 4 FEMALE
5 DE-9
DB25 DTR ~
;
RR
. + 8
0 in
~ ‘ ~ &@) “ “’” ““~
dlsli~sh’sdl
‘igure B-3 Serial Pin-Ck4ts DEL25 to IX-9
B-3
1/0 Information
Connecting to LocalTalk Networks
(LaserJet 4ML/ 4MP)
Comecting to LocalTalk Networks

(LaserJet 4MU 4MP)
The printer does not come with a LocalTalk network cable. Use a
standard LocalTalk network cable and connector kit, such as the
HP LocalTalk Network Cable Kit, part number 92215N. You will
need one connector kit for each printer on the network, and
another for each Macintosh computer on the network.
Connecting to the END of a LocalTalk Network
Figure B-4 Connecting to the END of a LocalTalk Network
1. Disconnect the printer from its power source. Insert the

connector box cable into the LocalTalk port of the printer.
2. Insert one end of the cable into the new connector box.
3. If the connector box is not self-terminating, insert a

terminating resistor into the connector box.
4. Insert the other end of the cable into the last connector box on
the network. (Remove the terminating resistor if necessary.)
5. Reconnect the printer to its power source.
—
B-4
1/0 Information
(LaserJet 4ML/ 4MP)
Connecting to the MIDDLE of a LocalTalk

Network
1. Disconnect the printer from its power source. Insert the new
connector box cable into the LocalTalk port of your printer.
2. Insert one end of the new cable into the connector box.
3. Place the other end of the new cable next to a connector box on
the network.
4. Unplug one cable from the connector box on the network.
c1— ~ c1.
@ @
FigureEM tothe MIDDLEd
connecting a Locawalk Nshw’k (WTwJd)
5. Insert the new cable into the connector box on the network.
6. Insert the cable you removed from the network into the new
connector box. Then, reconnect the printer to its power source.
B-5
1/0 Information
(LaserJet 4ML/ 4MP)
B-6
Inckx
Ihnldex
o-9 assemblv
50 SERVICE (Fuser Error) 7-12 Be;m to Drum Mirror 6-29
51 ERROR (Beam Error) 7-13 DC Controller 6-39
52 ERROR (Scanner Error) 7-13 DC Controller/Scanner Connector
53 ERROR (RAM/ROM Error) 7-14 6-54
55 ERROR (Engine Error) 7-15 Feeder Guide 6-49
57 ERROR (Main Motor Error) 7-15 Form Guide 6-21
58 SERVICE (Fan Error) 7-16 Fusing 6-30
60-67 SERVICE (Formatter Error) 7-16 Gear Train 6-17
70-71 ERROR (Formatter Error) 7-16 High Voltage Connector 6-42
72-79 SERVICE (Formatter Error) 7-16 Laser/Scanner 6-23
68 ERRORISVC (- Error) 7-12 Paper Cassette 6-21
Paper Guide/Top Oblique Roller
A 6-26
ac power distribution 5-8 Pickup 6-47
accessories and supplies 8-5-8-26 Plunger, Top Door Switch 6-53
adhesive label specifications 2-13 Small Media Roller 6-50
adjustment Static Eliminator Strip 6-51
beam-to-drum mirror 7-44 Toner Cartridge Lever 6-52
leading edge 7-43 Upper Output-Roller 6-37
print skew 7-44 Assist Line (HP CSC) 1-21
adjustment procedures 7-43-7-45 assistance, technical 1-20-1-22
advanced fimctions, I/O (theory) 5-14 Audio Tips, HP 1-21
Appletalk 1-2
ASAP (Automated Support Access Pro- B
gram) 1-20 beam error (51 ERROR) 7-13
assemblies Beam-to-Drum Mirror Assembly 6-29
bottom 6-39-6-56 Beam-to-drum Mirror adjustment 7-44
front 6-20-6-22 bi-tronics parallel cable B-2
internal 6-23-6-29 Bottom Assemblies 6-39-6-56
left side 6-15-19 button, front panel overview 3-9
rear 6-30-38 button, front panel usage 3-11
user installable 6-4 -6-5
a
c
capacities: input tray 1-2
capacities: output tray 1-2
ca@idge slots 1-2
CDRH (Center for Devices and Radiologi-
cal Health) 1-11
checkpoints, service 4-2
●
CIC (Customer Information Center) 1-21
class 1 laser product 1-11
class B digital device 1-15
cleaning
printer components 4-6- 4-7
spilled toner 4-7
●
cleaning stage (theory) 5-25
clearable warnings (LJet 4P/4MP) 7-18
Index-1
Index
clearing paper jams 4-8-4-12 drum sensitivity (theory) 5-24

inside the printer 4-IO duty cycle 1-2
paper feed area 4-9
paper output area 4-12 E
cold reset 3-28 EconoMode 3-21,4-5
cold reset default (LJet 4P/4MP) 3-18 EconoMode (theory) 5-18
common hardware 8-4 electrical s~ecifications 1-4
comparison, features 1-2 end-of-job, ~ront panel command 3-10
complex pages message 3-10 engine error (55 ERROR) 7-15
compression springs, paper cassette 6.22 en@ne test 3-25, 7-36-7-38
CompuServe Forum, HP 1-21 button location 7-36
conditioning stage (theory) 5-26 microswitch (SW301) (theory) 5-7
conformity,-declaration o; 1-13 envelope and paper sizes 2-9
consumables, life expectancy 4-3 -4-5 envelope capability 1-2
consumables, ordering 8-3 envelope specifications 2-12
continuous self test 3-24 environment
control errors 3-21 operating 2-2
control panel (LaserJet 4P/4MP) Error light 3-10
display and lights 3-13 error messages
overview 3-12 memory (complex page) 3-10
control panel (theory) 5-16 paper cassette empty 3-10
control panel, using 3-9-3-14 paper jam 3-10
cover and doors, removal & replace- toner missing 3-10
ment 6-6-6-14 top door open 3-10
CPU, printer (theory) 5-13 troubleshooting 7-6-7-18
CSC (Customer Support Center) 1-21 European Custome; Support Center
Customer Support Center (CSC) 1-21 (ECSC) 1-22
Customer Support Center, Europe exchange program 1-17
(ECSC) 1-22 external assembly locations 1.6- I-7 ,
D F
damage, shipping 3-3 fan (removal & replacement) 6-24
Data light 3-10 fan error (58 SERVICE) 7-16
data loss 3-10 fan motor (theory) 5-7
DC Controller Assembly 6-39 fax information service (HP FIRST) 1-20
DC Controller diagram 7-5 FCC statement 1-15
DC Controller Fuses 6-42 features comparison 1-2
DC Controller PCA 6-43 Feeder Guide Assembly 6-49
DC Controller/power system 5-3-5-11 Finland laser statement 1-12
DC Controller/Scanner Connector 6-54 fiiware datecode 3-21
dc power distribution 5-8 flicker effect (room lights) 2-2
declaration of conformity 1-13 font selection 3-21
default settings (on self test) 3-20-3-21 fonts, internal 1-2
delay jams (theory) 5-39 form feed, front panel command 3-10
Department of Health and Human Serv- Form Guide Assembly 6-21 .
ices (DHHS) 1-11 Formatter error (60-67 SERVICE) 7-16
developing stage (theory) 5-29 Formatter error (70-71 ERROR) 7-16
DHHS 1-11 Formatter error (72-79 SERVICE) 7-16
diagnostics, service menu item 3-18 Formatter PCA 6-15
Dir;ct Marketing Division (DMO) 8-3 Formatter Shield 6-15
DMO 8-3 Formatter system (theory) 5-12-5-21
documentation, related 1-18 front assemblies 6-20-6-22
door open, control panel message 3-10
drum rotation functional check ‘j’-4o
Index-2
Irick?x
front panel button J

clearing error states 3-10 Japanese VCCI Statement 1-16
overview 3-9
resuming after memory error 3-10 L
usage table 3-11 laser and scanner drive (theory) 5-5
functions, basic printer (theory) 5-2 laser statement, Finland 1-12
fuser error (50 SERVICE) 7-12 Laser/Scanner Assembly 6-23
fuses, DC Controller 6-42 leading edge adjustment 7-43
Fusing Assembly 6-30 LEDs 3-10
fusing stage (theory) 5-32 left side assemblies 6-15-6-29
life expectancy of consumables 4-3- 4-5
G lights, room (flickering effect) 2-2
Gear Train Assembly 6-17 lights (LEDs), functions 3-10
loading the paper cassette 3-4
H LocalTalk feature 1-2
half self test functional check 7-39 LocalTalk cabling information B-4 - B-6
hardware, common 8-4 LocalTalk 1% (theory) 5-15
help labels 3-6 Lower Output Rollers 6-38
help labels installation 3-6
high speed, parallel I/O (theory) 5-14 M
High Voltage Connector Assembly 6-42 Main Motor 6-16
high voltage distribution (theory) 5-11 main motor error (57 ERROR) 7-15
high-voltage power supply check 7-41 main motor (theory) 5-7
HP ASAP (Automated Swmort Access main wiring diagram 7-47-7-48
Program) 1-20 ‘ ‘ maintenance 4-1-4-12
HP AUDIO TIPS 1-21 Manual Feed mode
HP Explorer drivers disk, using 3-8 control panel message 3-10
HP FIRST (Fax Information Retrieval manual feed printing (theory) 5-38
Support Technology) 1-20 Material Safety Data Sheet (MSDS) 1-14
matrix, printer features 1-2
1
media selection guidelines 2-10
UO Door 6-6 media specifications 2-8-2-16
identification, printer 1-3 memory configuration 3-21
Image Adapt (theory) 5-20 Memory Door 6-6
image formation memory enhancement technology (MEt)
(theory) 5-22-5-32 (theory) 5-19
troubleshooting 7-19-7-35 memory error
image skew adjustment 7-44 control panel message 3-10
indicator lights 3-10 memory management (theory) 5-19
Input Paper Sensor, PS 1 (theory) 5-36 memory upgrade 6-4
Input Paper Sensor Arm 6-56 when needed 3-10
input trays 1-2 memory, standard & optional 1-2
intelligent on/off (theory) 5-10 memoryflanguage SIMMS 6-5
installation menu of resets 3-27
and configuration 3-1-3-30 monthly usage 1-2
help labels 3-6 motors (theory) 5-7
power cord 3-5 MSDS 1-14
printer 3-2 -3-8
printer drivers 3-7 N
toner cartridge 3-3 non-volatile memory (NVRAM) (theory)
interface cables, attaching 3-4, B-4 - B-6 5-14
internal assemblies 6-23-6-29 NVRAM error (68 ERROR) 7-12
internal assembly locations 1-8 NVRAM Reset 7-17
Index-3
Index
o PCA
Oblique Roller Assembly, Front 6-20 Control Panel (LJet 4P/4MP) 6-13
operating environment 2-2 DC Controller 6-43
operating requirements 2-1-2-16 Formatter 6-15
optional printer memory 3-10 PCE 1-17,8-2
ordering performance specifications 1-4
consumables 1-17, 8-3 phone numbers
parts 1-17, 8-2 CIC (Customer Info Center) 1-21
related documentation 1-18 consumables 8-3
overcurrent protection (theory) 5-10 CSC (Customer Support Ctr) 1-21
overhead transparency specs 2-15 DMO 8-3
ozone emission 1-14 PCE 8-2
PDO 8-2
P printer drivers 3-7
Pacing, serial I/O (theory) 5-15 technical assistance 1-20-1-22
page count (LaserJet 4P/4MP) 3-17 photosensitive drum (theory) 5-23
page coverage, 5% 4-4 photosensors (theory) 5-35
page protect 3-10 Pickup Assembly 6-47
page protect (theory) 5-20 Pickup Feed D-Roller 6-46
paper and envelope sizes 2-9 pickup jams (theory) 5-39
paper capacities 1-2 Pickup Solenoid 6-41
Paper Cassette Assembly 3-4,6-21 pin configuration
paper cassette empty parallel B-2
control panel message 3-10 serial B-3
paper cassette loading 3-4 PJL Overview (theory) 5-21
paper cassette, printing (theory) 5-37 Plunger Assembly, Top Door Switch 6-53
paper curl 7-42 power cord 3-5
paper feed area, paper jams 4-9 Power Door 6-6
paper feed system (theory) 5-33-5-39 Power Switch 6-25
Paper Guide/Top Oblique Roller 6-26 power system (theory) 5-3-5-11
paper handling 3-21 power-on jams (theory) 5-39
paper jam detection (theory) 5-39 print capacity, toner 4-4
paper jams print density adjustment (theory) 5-17
clearing 4-8-4-12 print engine control (theory) 5-5
continuous, due to PS l/PS2 6-40 print media specflcations
control panel message 3-10 envelopes 2-12
paper light 3-10 print quality adjustment 3-21
~a~er
. . motion. monitoring and control m-int skew adjustment 7-44
(theory) ‘5-5 - ~rint speed 1“-2
paper movement, overview (theory) 5-34 print utilities l-lg
paper out sensor, PS2 (theory) 5-35 printer serial number 1-3
paper output area, paper jams 4-12 Printer Covers
paper path and components 7-4 LaserJet 4L/4ML 6-7
paper sensors (theory) 5-35-5-36 LaserJet 4P/4MP 6-9
paper specifications 2-10 printer dimensions 1-4
parallel cable, bi-tronics B-2 printer drivers 3-7
parallel interface (theory) 5-14 printer drivers, obtaining 3-7
parts, ordering 1-17,8-2 printer error troubleshooting 7-6-7-18
Parts Center Europe (PCE) 1-17,8-2 printer features list 3-21
Parts Direct Ordering (PDO) 1-17,8-2 printer languages 1-2
parts index printer lights, fimctions 3-10
listing by name A-2 - A-8 printer space requirements 2-3
listing by part number A-9 - A-16 printing a self test 3-19-3-24
printing engine test - LJet 41J4ML 7-36
Index-4
Index
minting emzine test - LJet 4P/4MP 7-37 removal and re~lacement 6-1
priorit~of elrors 7-7 Beam to D-rum Mirror 6-29
processing data Control Panel (LJet 4P/4MP) 6-13
control panel message 3-10 cover and doors 6-6-6-14
product information 1-1-1-22 DC Controller Assembly 6-39
product overview 1-6-1-10 DC Controller Fuses 6-42
PS1 (theory) 5-36 DC Controller PCA 6-43
PS2 (theory) 5-35 DC ContJScamer Connector 6-53
Fan 6-24
R Feeder Guide Assembly 6-49
radio frequency interference (RFI) 1-15 Formatter PCA 6-15
RAM7ROM error (53 ERROR) 7-14 Formatter Shield 6-15
RAM size 3-21 Front Oblique Roller 6-20
random access memory (RAM) (theory) Fusing Assembly 6-30
5-13 Gear Train Assembly 6-17
read only memory (ROM) (theory) 5-13 High Voltage Connector 6-42
Ready light 3-10 I/O Door 6-6
rear assemblies 6-30-6-38 Input Paper Sensor Arm 6-56
Rear Door 6-12 Laser/Scanner Assembly 6-23
receiving data Lower Output Roller 6-38
control panel message 3-10 Main Motor 6-19
recoverable errors 7-7 Memory Door 6-6
recycling toner cartridges 2-7 memory upgrade 6-4
refilled toner cartridges 2-7 Paper Cassette Assembly 6-21
related documentation 1-18 Paper GuiddTop Oblique Roller 6-26
remanufactured assemblies 1-17 Pickup Assembly 6-47
removal and replacement strategy 6-2 pickup Feed D-Roller 6-46
Pickup Solenoid 6-41
Power Door 6-6
Power Switch 6-25
Printer Cover (LJet 4L/4ML) 6-7
Printer Cover (LJet 4P/4MP) 6-9
Rear Door 6-12
Small Media Roller 6-50
Static Eliminator Strip 6-51
Toner Cartridge Lever 6-52
Top Cover Switch (Plunger) 6-53
Transfer Roller and Guide 6-27
Transfer Roller Buehings 6-28
Upper Output Roller 6-37
repair philosophy 1-17-1-19
repetitive image defect ruler 7-46
re~uired tools ‘6-3
requirements
operating 2-1 2-16
site 2-2 -2-3
space 2-3
reset
cold 3-28
menu of 3-27
NVRAM 3-29
simrde 3-26
resetting the printer 3-26-3-30
Index-5
Index
Resolution Enhancement technology storing print media 2-16

a
(REt) (theory) 5-17 strategy, removal and replacement 6-2
●
resolution, print 1-2 supplies and accessories 8-5-8-26
RFI statement 1-15 SW201 (top door/toner cartridge
roller, Small Media 6-50 microswitch) 5-6
SW301 (engine test microswitch)
s (theory) 5-7
safety information 1-11-1-14
o
safety, toner 1-14 T
caving toner (EconoMode) 4-5 technical assistance 1-20-1-22
scalable typeface list 3-21 test, engine 3-25
ScanJet compatibility 1-2 timing diagram, printer 5-41-5-42
scanner error (52 ERROR) 7-13 toner cartridge 2-4- 2-7
screws, length (DC Controller) 6-40 cleaning spills 4-7
screws, used in printer 8-4 control panel message 3-10
self test handling suggestions 2-6
continuous 3-24 installation 3-3
engine 3-25 lever assembly 6-52
printing 3-19-3-24 life expectancy 4-4
printout, LaserJet 4L 3-21 open cartridge storage 2-5
printout, LaserJet 4P/4MP 3-23 recycling 2-7
sequence of operation (theory) 5-40 refilled 2-7
Serial I/O (theory) 5-15 storage conditions 2-4
serial number 1-3 toner safety 1-14
service approach 1-17-1-19 tools, required 6-3
service checkpoints 4-2 Top Door Switch (Plunger Assy) 6-53
service errors 7-11 top door/toner cartridge microswitch
service mode 3-15-3-18 (SW201) (theory) 5-6
shipping damage 3-3 Transfer Roller and Guide 6-27
shipping print media 2-16 Transfer Roller Bushings 6-28
SIMMS, memoryflanguage 6-5 transferring stage (theory) 5-31
simple reset 3-26 transparency specflcations 2-15
site requirements 2-2 -2-3 troubleshooting flowchart 7-2
skew adjustment 7-44 troubleshooting tools 7-46
skip demo, service menu item 3-18
SL2, Pickup Solenoid 6-41 u
Small Media Roller assembly 6-50 unpacking and installation 3-2 -3-8
small media rollers (theory) 5-38 Upper Output Roller Assembly 6-37
software package, printing 3-8 user installable assemblies 6-4 -6-5
solenoid, Pickup (SL2) 6-41 utilities, print 1-19
solenoids (theory) 5-35
specifications
v
VCCI Statement (Japan) 1-16
printer 1-4- 1-5
printer dimensions 1-4 w
adhesive labels 2-13 writing stage (theory) 5-27
electrical 1-4
envelope 2-12
media 2-8-2-16
performance 1-4
trans~arencv 2-15
speed, pri;t 1-2-
Static Eliminator Strip Assembly 6-51
status lights, fimctions 3-10
storage conditions, toner cartridge 2-4
Index-6

HP LaserJet 4L - 4P Service Manual

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What are the main chapters and sections covered in the manual?

What are the main chapters and sections covered in the manual?

What safety precautions are mentioned regarding the printer?

What safety precautions are mentioned regarding the printer?

Combined Service Manual

( HP LaserJet 4L/ 4ML

This manual uses the following conventions:

Unless specifically stated otherwise, information applies to all four

Color is used to emphasize items which are important to the material

The names of major printer parts and assemblies are Capitalized.

Bold is used for emphasis, particularly in situations where italic type

Italic type is used to indicate related documents or emphasis.

COME’UTER type indicates text as seen on a computer monitor.

Di ;W.-ii’+type indicates text as seen on the printer’s 16 character LCD

~ indicates keys on a computer keyboard or on the printer’s

,“ Notes contain important information set off from

WARNING! Warning messages alert you to the possibility of

Recommendations pertaining to the physical location of the

Chapter 3 provides the step-by-step installation and setup

Turn to this chapter for information on routine printer

Here you will find the basic theory-of-operation information

This chapter contains the step-by-step procedures for

I-Jse Chapter 8 to find any field replaceable unit (FRU) in the

The parts index is a convenient tool for looking up any field

This appendix contains cabling and pin-out information for

lJse the subject index to quickly locate any information in the

Printer Features – 1-2

Chapter 1 Contents Page 1

‘o Site Requirements – 2-2

● Storing Opened Toner Cartridges – 2-5

Chapter 2 Contents Page 1

hs’tdktimoi and Cmfigmlmtilm

Unpacking and Installation – 3-2

Chapter 3 Contents Page 1

Contents Page 2 Chapter 3

a Cleaning Printer Components

Paper Jams in the Paper Feed Area – 4-9

Chapter 4 Contents Page 1

Chapter 5 Contents Page 1

Contents Page 2 Chapter 5

JRmmKmd and W@wmnm?nt

Removal and Replacement Strategy – 6-2

Chapter 6 Contents Page 1

Contents Page 2 Chapter 6

Troubleshooting Flowchart – 7-2

Chapter 7 Contents Page 1

$ Parts and Diagrams

a How to Use the Part Lists and Diagrams – 8-2

Chapter 8 Contents Page 1

Print Speed I 4ppm

Monthly Usage (pages) I Upto6000 UP tO 8000 up to 8000 UP to 8000

Output Tray Capacity I 50 50

Power Control 1 bteligentC)n/Ofl Intelligent On/Ofl I Power switch lF’owerswitch I

EconoMode (toner saving) Yes

Min. Paper Size 3 x 6.75 inch

See “Accessories& Supplies”in Cha ter 8 for optionproductnumbers.

Model and Serial Numbers

The serial number contains information about the Country of

The rear labels also contain power rating and regulatory

Table 1-1 Printer Dimensions