Procedures

for
Web Service Portal Software

2011-03-25
9G7568_en, Rev A
Introducing the Web Portal

1 Introducing the Web

Portal

About Web Service Portal Software

The Web Portal is a part of the imager system. Access the Web Portal over the
internet on a networked personal computer. In the Web Portal, you can view
and manage the laser imager's connections over the network, configure
features, view and correct error messages and general status, etc.
When you access the Web Portal, a Device Status page appears. You can check
the status of the laser imager, the film, and the film supply.
In the Web Portal:
• The center panel displays the screens where you view and perform tasks.
• The Help icon provides context-sensitive online Help for fields and
pages.
• The left panel displays links to all other pages:
– Configuration - set up the laser imager on the network, and set it up to
receive from modalities.
– Diagnostics - generate test prints, etc.
– Logs - view logs, etc.
– Monitoring and Control - view monitoring information about the
imager, check print counts, etc.
– System Information - view documentation, etc.
– Upgrade - upgrade the software.
– Utilities - log off, restart, and backup/restore the software.
– Wizards - Installation and Image Quality utilities.

Viewing the Online The online Help provides field and page definitions plus other reference
Help and Product information that you may find useful as you are working in the Web Portal.
Documentation To view the online Help:
• For context-level Help, click the Help icon anywhere in the Web Portal.
To close the Help window, click outside the window.
• For the product documentation, click Documentation in the menu.

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 Setting up the Laser Imager

2 Setting up the Laser

Imager
IMPORTANT: Read and complete the Pre-Installation Manual and the
Safety Manual before you start the installation.

Install the laser imager in a secure location to protect

patient privacy rights if required by local regulations.
To install the laser imager, see the Installation Manual. After the hardware is
installed, use the Installation Wizard, accessible through the Web Portal, to
configure the system on the network and set up modalities and features.
Finally, use the Image Quality wizard as necessary to adjust image quality
parameters.

System Requirements
The following requirements are for the personal computer and the network
where Web Portal will be accessed:
• 10/100 Mbps Ethernet
• MICROSOFT WINDOWS Internet Explorer 6, sp1 or above

Accessing the Web Portal

1. At any networked computer, open a WINDOWS Internet Explorer
window.
2. In the Address box, type: <IP address of the laser imager>, and then
click Go.
NOTE: Save the URL with a Bookmark or as a Favorite.
The Web Portal opens to the Device Status screen.

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Setting up the Laser Imager

Using the Installation Wizard

The Installation Wizard is accessible at any networked personal computer
where you access the Web Portal. Use the Installation Wizard to set up the
laser imager (see instructions in the Installation Manual).
1. Access the Web Portal. See page 3.
2. Select Wizards > Installation Assistant.
3. Click through the screens to change:
• Network settings
• System Clock settings
• System identification
NOTE: For help with the fields, click the Help icon to the right of the field.
4. Return to the main screen.
5. Select Utilities > Session > Restart.
Wait for the laser imager to restart. The laser imager requires
approximately 30 minutes to warm up. After completing the warm-up
cycle, the laser imager may print a calibration film if the film cartridge
requires it.

Modifying Image Quality Parameters

Use this procedure to set up the laser imager to print and optimize images
from modalities on the network.
1. Access the Web Portal. See page 3.
2. Select Wizards > Image Quality.
3. Cancel all pending print jobs OR wait until all print jobs are printed.
4. Under Optimization Steps, click >>.
5. Send an image from the modality, and then click >>.
6. View the test print and visually select the optimal image.
7. Under Image Number, click >> to select the number of your optimal
image.
8. Click >> under Optimization Steps again to continue.
9. Check the status data near the bottom of the screen.
10. Send another image from the modality and check the print.

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 Setting up the Laser Imager

Configuring Film and Image Options

Set up film size and type defaults, the image resizing selection, etc.
1. Access the Web Portal. See page 3.
2. Select Configuration > DICOM SCP > SCP Configuration.
3. Click the Film and Image Options tab.
4. Change the fields as necessary. For help with the fields, click the Help
icon to the right of the field.
5. Select Yes or No (to the right of each film / page setting) as necessary.
The Yes/No field determines whether the setting here overrides a setting
for the same option at the modality.
• No – If a setting for the film / page option is set at the modality, that
value overrides the value set here. If the modality does not send a
value, the value set here is applied.
• Yes – The value set here is always applied.

Configuring SCU Parameters

Set up defaults for status reporting, film session elements, and print priority
settings.
1. Access the Web Portal. See page 3.
2. Select Configuration > DICOM SCP > SCP Configuration.
3. Click the Other Options tab.
4. Change the fields as necessary. For help with the fields, click the Help
icon to the right of the field.

Changing System Parameters

These parameters are initially set up using the Installation Wizard. After the
installation, change each parameter directly rather than using the wizard.

Clock 1. Access the Web Portal. See page 3.

2. Click Configuration > System > Clock.
3. Click Modify.
4. Select the Enable Time Synchronization check box if you want to
synchronize the time settings with a time server at the site.
5. Change the time zone and/or the time.
6. Click Save.
7. Restart the laser imager.

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Setting up the Laser Imager

Network (Host Name) 1. Access the Web Portal. See page 3.

2. Click Configuration > System > Network.
3. Click Modify.
4. Type the new network settings.
5. Click Save.
6. Restart the laser imager.

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 Maintenance, Troubleshooting, and Utilities

3 Maintenance,
Troubleshooting, and
Utilities

Getting Help
Contact a qualified service provider to learn about the options for receiving
support for this product. Call the number for your region for more
information.

Checking Status

Device When you access the Web Portal, a Device Status page appears. You can check
the status of the laser imager, the film, and the film supply. Click Home to
return to the Device Status page from anywhere in the Web Portal.

Status
Screen Item Definition
Status Ready: The system is ready to accept job requests.
Open Associations Displays the number of open associations between the
imager and the input devices. If a quantity other than 0
(zero) appears here, communication is open between
the imager and 1 or more input device.
NOTE: When you initiate a restart at the imager, the
imager continues to accept print requests from
the associations that are currently open, and
completes those print requests. Print requests
from new associations are rejected during the
restart.

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Maintenance, Troubleshooting, and Utilities

Jobs (Status)
Screen Item Definition
Queued to Print Lists the number of jobs that have been received for
printing.
Queued for Retry Lists the number of jobs that did not print. These jobs
are automatically sent to print again (“retried”).
Waiting for Media The film cassette is empty, or the print request requires
a different media size or type. Load the requested media
to proceed with the print job.
Unprintable Jobs Displays the number of jobs that were not able to print.
For example, a communication error might result in an
unprintable job.

Media (Status)
Screen Item Definition
Film size/type Displays what is currently installed in the film supply.
Count Displays the number of films left in the cassette.
NOTE: To view print count by media type, see the
Imager Monitor. See page 9.
Click Pause to temporarily pause printing. Any jobs in
progress finish printing, then the film cartridge cover
closes. To avoid exposing the film to light, do not open
the film supply if the imager is printing.
Film Tray Status Displays the film supply status.
Click Calibrate to calibrate the film.

Errors Status
Screen Item Definition
Errors Status/error message generated at the system. Messages
might refer to the data that was received, or might be
internal information generated at the system.
Click Error Help for more information.

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 Maintenance, Troubleshooting, and Utilities

Imager Monitor At the Imager Monitor, you can view information such as loaded film size and
type, job counts, and total print counts. You can also execute various imager
commands such as deleting active, pending, or undelivered print jobs.
1. Access the Web Portal. See page 3.
2. Click Monitoring and Control > Imager Monitor.
3. Close the Imager Monitor.

System Status View information such as total running time, memory usage and available
memory.
1. Access the Web Portal. See page 3.
2. Click System Information > System Status.
3. View the status. Note that most items are for the laser imager, but some
items reflect the computer where the Web Portal software is installed. For
help, click the Help icon to the right of the field.

Backing up the Software

You can make a system configuration backup, save it, and then restore the
backup at a later time if necessary.
1. Access the Web Portal. See page 3.
2. Click Utilities > Backup/Restore.
3. Click Backup to generate the configuration file.
4. Click Download Backup, and navigate to the location where you want
to save the backup file.
5. To restore from a saved backup file:
a. Click the Restore tab.
b. Select the level of data to restore from the Restore Level drop-down
list.
c. Select the Upload Configuration check box.
d. Click Select, and then select the backup file.
e. Click Restore.

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Maintenance, Troubleshooting, and Utilities

Checking the Print Count

1. Access the Web Portal. See page 3.
NOTE: Click Home to return to the Device Status page from anywhere in the
Web Portal.
2. View the print count.
NOTE: You can check for a total print count at the Imager Monitor. (See
page 9.) Also, service providers can check lifetime print counts or
print counts by date range.

Making a Test Print

NOTE: You can also make a test print at the laser imager. See the Operation
Manual for help.
• Density: Helps you to select the optimal density setting.
• Calibration: Calibrates the imager.
• Contrast: Helps you to select the optimal contrast setting.

1. Access the Web Portal. See page 3.

2. For a Contrast test print, do the following:
NOTE: For other test print types, continue to Step 3.
a. Click Monitoring and Control > Imager Monitor.
b. At the Imager Monitor window, click Change Subsystem Status
next to “Delivery Output Online.”
c. Wait until the blue square changes to gray to disable the Delivery
Output.
d. Send a print job from the modality.
3. In the Web Portal window, click Diagnostics > Test Print.
4. Select the options. For help with the fields, click the Help icon to the
right of the field.
5. Click Run.
6. For a Contrast test print, return to the Imager Monitor window and click
click Change Subsystem Status again (next to “Delivery Output
Online”) to re-enable the Delivery Output.
7. Close the Imager Monitor window.

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 Maintenance, Troubleshooting, and Utilities

Restarting the Web Portal Software

1. Access the Web Portal. See page 3.
2. Click Utilities > Session > Restart.
3. Click Restart to confirm your request.

Upgrading the Software

When there are upgrades available, you can remotely upgrade the software.
1. Access the Web Portal. See page 3.
2. Click Upgrade > Application.
• Use the Manual method if you have an upgrade .msi file available on a
hard drive, laptop, etc. Click Manual, then browse to select the file
and click Run.
3. Check for the results in the status field.

Viewing a Diagnostic Summary

The Diagnostics Summary shows the status for any currently executing
diagnostics and the user who is executing the test. You can also stop a
test-in-progress and view test results.
1. Access the Web Portal. See page 3.
2. Click Diagnostics > Diag Summary.
3. To stop a test-in-progress, click Stop.
4. To view test results:
a. Click Test Results.
b. Select the diagnostic test from the drop-down list.
c. Click View.

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Maintenance, Troubleshooting, and Utilities

Viewing the Error History Log

The Error History log provides the number of times each error has occurred.
1. Access the Web Portal. See page 3.
2. Click Logs > Error History.
• Current - shows the error count since last reset. You can reset errors
here.
• Lifetime - shows the error count since installation.
• Recent Errors - shows the latest errors.

Working with Network Diagnostics

You can ping another device on the network or run a DICOM echo test, then
view the results.
1. Access the Web Portal. See page 3.
2. Click Diagnostics > Network.
3. Enter the information to ping a device, then click Run. The ping test
checks the network connection between the imager and the device. If the
test fails, the system cannot communicate with the device you pinged.
Check the following:
• Is the network cable properly connected at all points?
• Is the device powered on?
• Are there any network issues at the site?
4. To run a DICOM echo test, click DICOM Echo, then enter the
information and click Run. The echo test confirms if the imager and the
device are physically connected and configured to communicate.
5. View the results for the test that you ran.

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 Maintenance, Troubleshooting, and Utilities

Working with System Information

Installed Hardware / View or change information for supported film options and display
Measurement System measurement units. You can change the measurement units between imperial
and metric units.
1. Access the Web Portal. See page 3.
2. Click Configuration > Hardware > Installed Hardware.
3. View settings, or click Modify to change settings as appropriate. For
help with the fields, click the Help icon to the right of the field.
4. Click Save.

System Information View or change information such as model name, serial number, and site
name and region.
1. Access the Web Portal. See page 3.
2. Click System Information > Identification.
3. View settings, or click Modify to change settings as appropriate. For help
with the fields, click the Help icon to the right of the field.
4. Click Save.

Version Information View version information for installed software components and operating
system. This information might be useful for troubleshooting purposes.
1. Access the Web Portal. See page 3.
2. Click System Information > Version Information.

System Status View information such as total running time, memory usage and available
memory. See page 9.

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Maintenance, Troubleshooting, and Utilities

Publication History
Revision Date Reason for Change
A 2011-03-25 First release

14 2011-03-25