P2035d - 2135d SM R1

ECOSYS P2035d
ECOSYS P2135d
SERVICE
MANUAL
Published in Nobember 2013
2PHSM061
Rev.1
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF

USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE

TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUC-
TIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonc-
tionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
Notation of products in the manual

For the purpose of this service manual, products are identified by print speed at A4 and black and white
modes.
ECOSYS P2035d : Low model

ECOSYS P2135d : High model
Revision history
Revision Date Pages Revised contents

1 5 Nobember 2013 1-1-1 Change: First print time for high model
Change: Warm-up time
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.

1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, light-
ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
2PG/2PH
CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1
1-1-2 Parts names............................................................................................................................................1-1-3
(1) Overall ...............................................................................................................................................1-1-3
(2) Operation panel.................................................................................................................................1-1-4
1-1-3 Machine cross section ............................................................................................................................1-1-5
1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking ...............................................................................................................................................1-2-2
(1) Removing the tapes ..........................................................................................................................1-2-3
1-2-3 Installing the expanded memory (option)................................................................................................1-2-4
1-2-4 Installing the memory card (option).........................................................................................................1-2-5
1-2-5 Installing the network interface card (option) ..........................................................................................1-2-6
1-3 Maintenance Mode

1-3-1 Maintenance mode .................................................................................................................................1-3-1
(1) Executing a service mode .................................................................................................................1-3-1
1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection condition ....................................................................................................1-4-2
1-4-2 Self-diagnostic function...........................................................................................................................1-4-3
(1) Self-diagnostic function .....................................................................................................................1-4-3
(2) Self diagnostic codes indication ........................................................................................................1-4-4
(3) Self diagnostic codes ........................................................................................................................1-4-5
1-4-3 Image formation problems ......................................................................................................................1-4-9
(1) Completely blank printout................................................................................................................1-4-10
(2) All-black printout..............................................................................................................................1-4-10
(3) Dropouts..........................................................................................................................................1-4-11
(4) Black dots........................................................................................................................................1-4-11
(5) Black horizontal streaks. .................................................................................................................1-4-11
(6) Black vertical streaks.......................................................................................................................1-4-12
(7) Unsharpness. ..................................................................................................................................1-4-12
(8) Gray background.............................................................................................................................1-4-12
(9) Dirt on the top edge or back of the paper........................................................................................1-4-13
(10) Undulated printing at the right edge (scanning start position). ........................................................1-4-13
1-4-4 Electric problems ..................................................................................................................................1-4-14
1-4-5 Mechanical problems ............................................................................................................................1-4-16
1-5 Assembly and Disassembly

1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1
(1) Precautions .......................................................................................................................................1-5-1
(2) Drum..................................................................................................................................................1-5-1
(3) Toner container .................................................................................................................................1-5-1
(4) How to tell a genuine Kyocera toner container..................................................................................1-5-2
1-5-2 Outer covers ...........................................................................................................................................1-5-3
(1) Detaching and refitting the top cover.................................................................................................1-5-3
(2) Detaching and refitting the right and left covers ................................................................................1-5-4
1-5-3 Paper feed section ..................................................................................................................................1-5-6
(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller) .....................1-5-6
(2) Detaching and refitting the retard roller assembly.............................................................................1-5-8
(3) Detaching and refitting the MP paper feed roller.............................................................................1-5-10
1-5-4 Developing section................................................................................................................................1-5-11
(1) Detaching and refitting the developing unit .....................................................................................1-5-11
1-5-5 Drum section.........................................................................................................................................1-5-12
(1) Detaching and refitting the drum unit ..............................................................................................1-5-12
(2) Detaching and refitting the main charger unit..................................................................................1-5-13
2PG/2PH
1-5-6 Transfer/separation section ..................................................................................................................1-5-14

(1) Detaching and refitting the transfer roller ........................................................................................1-5-14
1-5-7 Fuser section ........................................................................................................................................1-5-16
(1) Detaching and refitting the fuser unit...............................................................................................1-5-16
(2) Switching the fuser pressure ...........................................................................................................1-5-18
1-5-8 PWBs ....................................................................................................................................................1-5-19
(1) Detaching and refitting the control PWB .........................................................................................1-5-19
(2) Detaching and refitting the power source PWB...............................................................................1-5-22
(3) Detaching and refitting the operation panel PWB ...........................................................................1-5-24
(4) Detaching and refitting the high voltage PWB.................................................................................1-5-25
1-5-9 Others ...................................................................................................................................................1-5-29
(1) Detaching and refitting the main motor ...........................................................................................1-5-29
(2) Detaching and refitting the laser scanner unit .................................................................................1-5-30
(3) Detaching and refitting the eraser lamp ..........................................................................................1-5-32
(4) Direction of installing the left and right cooling fan motors ..............................................................1-5-33
1-6 Firmware
1-6-1 Downloading firmware ............................................................................................................................1-6-1
(1) Downloading the firmware from the memory card.............................................................................1-6-2
2-1 Mechanical Construction

2-1-1 Paper feed/conveying section.................................................................................................................2-1-1
(1) Cassette paper feed section..............................................................................................................2-1-1
(2) MP tray paper feed section ...............................................................................................................2-1-2
(3) Paper conveying section ...................................................................................................................2-1-3
2-1-2 Drum section...........................................................................................................................................2-1-4
(1) Drum section .....................................................................................................................................2-1-4
(2) Main charger unit...............................................................................................................................2-1-5
2-1-3 Expose section........................................................................................................................................2-1-6
(1) Laser scanner unit.............................................................................................................................2-1-6
2-1-4 Developing section..................................................................................................................................2-1-8
2-1-5 Transfer/separation section ....................................................................................................................2-1-9
2-1-6 Cleaning section ...................................................................................................................................2-1-10
2-1-7 Fuser section ........................................................................................................................................2-1-11
2-1-8 Paper exit section .................................................................................................................................2-1-13
2-1-9 Duplex/conveying section .....................................................................................................................2-1-15
2-2 Electrical Parts Layout

2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(1) PWBs ................................................................................................................................................2-2-1
(2) Switches and sensors .......................................................................................................................2-2-2
(3) Other electrical components..............................................................................................................2-2-3
2-3 Operation of the PWBs

2-3-1 Power source PWB.................................................................................................................................2-3-1
2-3-2 Control PWB ...........................................................................................................................................2-3-3
2-4 Appendixes
2-4-1 Appendixes .............................................................................................................................................2-4-1
(1) Wiring diagraml .................................................................................................................................2-4-1
(2) Repetitive defects gauge...................................................................................................................2-4-2
(3) Self diagnostic codes indication (Animation).....................................................................................2-4-3
(4) Maintenance parts list .......................................................................................................................2-4-5
2PG/2PH-1
1-1 Specifications
1-1-1 Specifications
Specifications
Item
Low model High model
Type Desktop
Printing method Electrophotography, laser scan
Paper weight Cassette 60 to 120 g/m2 (Duplex: 60 to 105 g/m2)
MP tray 60 to 220 g/m2
Paper type Cassette Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color (Colour), Pre-
punched, High quality, Custom 1 to 8
MP tray Plain, Transparency, Preprinted, Labels, Bond, Recycled, Rough, Vellum,

Letterhead, Color (Colour), Prepunched, Envelope, Cardstock, Thick paper,
High quality, Custom 1 to 8
Paper size Cassette A4, JIS B5, A5, Follio, Legal, Letter, Oficio II, Statement, Executive, A6, B6, ISO B5,
Envelope C5, 16K, Custom (105 × 148 to 216 × 356 mm/4 1/8 × 5 13/16" to 8 1/2 ×
14")
MP tray A4, JIS B5, A5, Follio, Legal, Letter, Oficio II, Statement, Executive, A6, B6, ISO B5,
Envelope C5, Envelope #10, Envelope #9, Envelope #6-3/4, Envelope Monarch,
Envelope DL, Hagaki, Ofuku Hagaki, 16K, Yokei 2, Yokei 4, Custom (70 × 148 to 216
× 356 mm/2 13/16 × 5 13/16" to 8 1/2 × 14")
Printing speed Simplex A4:35 ppm

Letter:37 ppm
A5:17 ppm
Duplex A4:19 ppm

Letter:20 ppm
First print time 6 s or less

(A4, feed from cassette)
(Excluding time for system stabilization immediately after turning on the main
power.)
Warm-up time Power on 15 s or less

(22°C/71.6°F,
Sleep 10 s or less
60% RH)
mode
Paper capacity Cassette 250 sheets (80 g/m2, Letter/A4 or smaller)
MP tray 50 sheets (80 g/m2, Letter/A4 or smaller)
Output tray Simplex 250 sheets (80 g/m2)

capacity
Duplex 200 sheets (80 g/m2)
Continuous printing 1 to 999 sheets
Photoconductor OPC drum (diameter 30 mm)
Image write system Semiconductor laser (1 beam)
Charging system Scorotron (positive charging)
1-1-1
2PG/2PH
Specifications
Item
Low model High model
Transfer system Transfer roller (negative-charged)
Separation system Small diameter separation, discharger brush
Cleaning system Drum: Counter blade
Charge erasing system Exposure by eraser lamp (LED)
Fusing system Heat roller system
Resolution Fast 1200 mode, 600 dpi, 300 dpi Fine 1200 mode (Half speed only),
Fast 1200 mode, 600 dpi, 300 dpi
Operating envi- Tempera- 10 to 32.5 °C/50 to 90.5 °F

ronment ture
Humidity 15 to 80%
Altitude 2,500 m/8,202 ft maximum
Brightness 1,500 lux maximum
CPU PowerPC 405F5/360 MHz
Supported OS Windows XP, Windows XP Professional, Windows Server 2003,

Windows Server 2003 x64 Edition, Windows Vista x86 Edition,
Windows Vista x64 Edition, Windows 7 x86 Edition,
Windows 7 x64 Edition, Windows Server 2008,
Windows Server 2008 x64 Edition, Windows Server 2012 x64 Edition
Windows 8 x86 Edition, Windows 8 x64 Edition,
Apple Macintosh OS 10.x (Ver.10.5 or more)
Interface Standard Hi-Speed USB: 1
Option KUIO: 1
PDL PRESCRIBE
Memory Standard 32 MB
Maximum 544 MB
Dimension (W × D × H) 375 × 393 × 250 mm

14 3/4 × 15 1/2 × 9 7/8"
Weight (without toner container) 12 kg/26.5 lb or less
Power source 120 V AC, 60 Hz, 8.0 A

220 to 240 V AC, 50 Hz, 4.2 A
Options Expanded memory, Paper feeder (250-sheet), Network interface card (IB-23)
NOTE: These specifications are subject to change without notice.
1-1-2
2PG/2PH
1-1-2 Parts names
(1) Overall
3
2
1 8
10
11
7
5
9
12
4
14
6 13
Figure 1-1-1
1. Top cover 8. MP tray

2. Paper stopper 9. Sub tray
3. Top tray 10. Optional interface slot cover
4. Operation panel 11. USB interface connector
5. Right side cover 12. Rear cover
6. Cassette 13. Power cord connector
7. Front cover 14. Power switch
1-1-3
2PG/2PH
(2) Operation panel
6 2
5 3
Figure 1-1-2
1. Ready indicator
2. Attention indicator
3. Toner indicator
4. Data indicator
5. Paper indicator
6. Jam indicator
7. Cancel key
8. GO key
1-1-4
2PG/2PH
1-1-3 Machine cross section

l
11 12 8 7 6 5 4
Light path
Paper path
Paper path
(option)
10 13 9 1 3
Figure 1-1-3
1. Cassette 8. Laser scanner unit

2. MP tray 9. Transfer/separation section
3. Paper feed/conveying section 10. Fuser section
4. Toner container 11. Exit section
5. Developing unit 12. Top tray
6. Main charger unit 13. Duplex/conveying section
7. Drum unit
1-1-5
2PG/2PH
1-1-6
2PG/2PH
1-2 Installation
1-2-1 Installation environment

1. Temperature: 10 to 32.5C/50 to 90.5F
2. Humidity: 15 to 80%RH
3. Power supply: 120 V AC, 8.0 A
220 - 240 V AC, 4.2 A
4. Power source frequency: 50 Hz 0.3%/60 Hz 0.3%
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or
other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt
change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mer-
cury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
Machine front: 500 mm/19 11/16"

Machine rear: 200 mm/7 7/8"
Machine right: 300 mm/11 13/16"
Machine left: 300 mm/11 13/16"
Machine top: 400 mm/15 3/4"
400 mm
15 3/4"
300 mm 300 mm 200 mm 500 mm

11 13/16" 11 13/16" 7 7/8" 19 11/16"
Figure 1-2-1
1-2-1
2PG/2PH
1-2-2 Unpacking
220 - 240 V AC model 120 V AC model
15 15 19
14 18
17 14
16
9
10
13
8
11 5
7 12
1
6
Figure 1-2-2
1. Printer 11. Power cord

2. Outer case 12. Pad
3. Bottom pad L 13. Plastic bag
4. Bottom pad R 14. Installation guide
5. Machine cover 15. Panel GFIS sheet
6. Top pad L 16. EEA information leaflet
7. Top pad R 17. Operation guide
8. Spacer 18. Energy star leaflet
9. Toner container 19. CD-ROM
10. Plastic bag
1-2-2
2PG/2PH
(1) Removing the tapes
Procedure
1. Remove three tapes.
Tape
Tape
Tape
Figure 1-2-3
1-2-3
2PG/2PH
1-2-3 Installing the expanded memory (option)
Procedure
1. Turn off printer power switch.
Caution: Do not insert or remove expanded
memory while printer power is on.
Doing so may cause damage to the printer
and the expanded memory.
2. Remove the right side cover.
3. Remove the tape.
Right side cover
Tape
Figure 1-2-4
4. Open the memory slot cover.

5. Open clamps on both ends of the memory
socket on the control PWB.
6. Insert the expanded memory into the mem- Memory slot cover
ory socket so that the notches on the mem-
ory align with the corresponding protrusions
in the slot.
The memory module is secured to the mem-
ory socket with the clamps.
7. Close the memory slot cover.
8. Refit the right side cover.
9. Print a status page to check the memory
expansion (See page P.1-3-2).
If memory expansion has been properly per- Expanded memory
formed, information on the installed memory Clamp
Clamp
is printed with the total memory capacity has
been increased. Standard memory capacity
32 MB.
Memory socket
Figure 1-2-5
1-2-4
2PG/2PH
1-2-4 Installing the memory card (option)
Procedure
Caution: Do not insert or remove memory
card while printer power is on.
and the memory card.
2. Open the rear cover.
Rear cover
Figure 1-2-6
3. Remove two screws and then remove the

optional interface slot cover.
4. Insert the memory card into the memory
card slot. Push it in all the way.
5. Secure the optional interface slot cover by
using two screws.
Memory card slot
6. Format the memory card before use.
To format the memory card: Memory card

Send the following PRESCRIBE command Screw
sequence from the PC to the printer.
!R! RWER F, A; EXIT;
Note: To send a PRESCRIBE command

sequence to the printer, use COMMAND
Screw
CENTER (the printer's embedded web)
while the printer is connected to the PC via
its network interface.
Optional interface
slot cover
Figure 1-2-7
1-2-5
2PG/2PH
1-2-5 Installing the network interface card (option)
Procedure
Caution: Do not insert or remove network
interface card while printer power is on.
and the network interface card.
Rear cover
Figure 1-2-8

4. Insert the network interface card into the
network interface slot. Push it in all the way.
5. Secure the network interface card by using
Network
two screws. interface slot
Network interface
card
Screw
Optional interface
slot cover
Screw
Figure 1-2-9
1-2-6
2PG/2PH
1-3 Maintenance Mode
1-3-1 Maintenance mode

The product incorporates several service modes which are activated by using the keys on the operation panel or by com-
manding from a PC.
(1) Executing a service mode

Printing a status page for service purpose................................... See page 1-3-2.
Printing an event log (EVENT LOG) ............................................ See page 1-3-6.
Toner install mode........................................................................ See page 1-3-11.
[REPLACE MAINTENANCE KIT] message sheet....................... See page 1-3-12.
1-3-1
2PG/2PH
Service items Description
Printing a status page Description

for service purpose Prints a status page for service purpose. The status page includes various printing settings
and service cumulative.
Purpose
To acquire the current printing environmental parameters and cumulative information.
Procedure
1. Press the GO key for 10 seconds or more.
Two pages will be printed. (The second page includes service information.)
Service information
(Refer to next page) Control PWB firmware version Firmware release date
Firmware version: 2PH_3000.001.024 Released: 20/January/2010
Firmware version: 132.00 Released: 20/January/2010

Service Information
[XXXXXXXX][XXXXXXXX][01/00] Printed Page(s) 9690
/t/U00/F00/N00
/0020/0020/1061/0811/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/
/0000/0000/
/00/300/81/31/81/31/
A:1234567890123456
/02870284/03028003/83030286/86000086/02000000/02020202/02020202/
/03030303/03030303/03030303/03030303/03000000/03030303/03030303/
SPD1:0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
XXXXXXXX
/00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00
SN:SPL9200010
Figure 1-3-1 Service status page
1-3-2
2PG/2PH
Detail of service information
Service information
[XXXXXXXX][XXXXXXXX][01/00] Total page 9690

(1) (2) (3) (4)
/t/U00/F00/N00
(5) (6) (7) (8)
/0020/0020/1061/0811/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/
(9) (10) (11) (12)
(13) /0000/0000/
/00/300/81/31/81/31/
(14)(15)(16)(17)(18)(19)
(20) A:1234567890123456
(21) /02870284/03028003/83030286/86000086/02000000/02020202/02020202/
(22) /03030303/03030303/03030303/03030303/03000000/03030303/03030303/
(23) SPD1:0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E
(24) /00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/
(25) /8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
/8088808880808000/8088808880808000/8088808880808000/8088808880808000
(26) XXXXXXXX
(27) /00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00
(28) SN:SPL9200010
Figure 1-3-2 Detail of service information
1-3-3
2PG/2PH
No. Items Description

(1) Engine ROM information [Flash ROM version]
(2) Boot ROM information [Boot ROM version]
(3) Software jumper switch First byte
information bit 0 = 1: (Fixed)
(hexadecimal) bit 1 = 0: Overseas, 1: Domestic (Japan)
[First byte/Second byte bit 2, 3 (Not used)
(displayed in OEM model bit 4 = 0: Kyocera, 1: OEM
only)] bit 5 = 0: For Europe, 1: For US
bit 6 = 0: Non MICR mode, 1: MICR mode
bit 7 (Not used)
Second byte: Displayed in OEM model only
(4) Total page -
(5) Toner install information -
(6) USB information 00: Not connected
01: Full-Speed
02: Hi-Speed
(7) Operation panel lock sta- 01: Partial lock
tus (displayed only when 02: Full lock
locked)
(8) NVRAM error (displayed 01: ID error
only when any error has 02: Version error
occurred) 03: Checksum error
Code conversion
04: NVRAM crush error
(9) Printable area setting /Top offset/Left offset/Page length/Page width
A B C D E F G H I J
(10) Left offset for each0paper1 /MP
2 tray/Cassette1/Cassette
3 4 5 6 2/Cassette
7 83/Duplex
9
source (1/600 inches unit)
(11) Top offset for each paper /MP tray/Cassette 2/Cassette 3/Duplex
source (1/600 inches unit)
(12) Offset for rotation /Top offset/Left offset/
(1/600 inches unit)
(13) Optional paper feeder ver- /Paper feeder 1/Paper feeder 2/
sion
(14) Calibration table setting Setting value (FRPO I4), Hexadecimal
(15) Resolution Current value of bit-per-pixel
(16) Copy quantity -
(17) Installed device/function bit0: HDD
information bit1: Optional ROM
bit2: Memory card
bit3: USB memory
bit4: HDD security
(18) Operation panel message PMSG command setting (decimal)
language
(19) Current temperature 0 to 50 C/32 to 122 F (in 1 C/1.8 F increment, “-” = Temperature sensor
is abnormal.)
1-3-4
2PG/2PH

(20) Fixed asset number (Maximum 16 characters)
(21) Paper type attributes Paper type setting value from 1 to 28 (fuser, weight, duplex)
(unused paper type are always 0x00.)
(22) Paper type attributes Paper type setting value from 1 to 28 (density)
(unused paper type are always 0x00.)
(23) Memory SPD information (slot 2 to 6 bytes, 8 to 36 bytes, 94 to 95 bytes (total 32 bytes)
1)
(24) DRT correction coefficient 4 bytes  11  23 groups
(25) Engine parameter Hexadecimal, 256 bytes
(26) RFID reader/writer version -
information
(27) RFID information -
(28) Machine serial number -
NOTE:
Code conversion
A B C D E F G H I J
0 1 2 3 4 5 6 7 8 9
1-3-5
2PG/2PH
Printing an event log Description

(EVENT LOG) Prints a history list of occurrences of paper jam, self-diagnostics, toner replacements, etc.
Purpose
To allow machine malfunction analysis based on the frequency of paper misfeeds, self diag-
nostic errors and replacements.
Procedure
1. Connect the USB cable between printer and PC.
USB interface
connector
USB cable
To PC
Figure 1-3-3
2. Connect the power cord.

3. Turn printer power on. Make sure the printer is ready.
4. At the DOS prompt, send the following command to the printer:
echo !R! ELOG;EXIT;>prn
Event log will be printed.
1-3-6
2PG/2PH
EVENT LOG
[EB20MA001/2PH_1000.001.019] [40.00SFLB] [01] Firmware version: 2PH_30000.001.024
(1) (2) (3) (4) Released: 20/January/2010
Printed page(s) 12345
(5)
(6)
(8) Paper Jam Log (9) Service Call Log
# Count. Event # Count. Service Code
8 9993 10.48.01.08.01.01 8 11234 01.6000
7 9992 10.48.01.08.01.01 7 10000 01.6000
6 9991 10.48.01.08.01.01 6 9999 01.6000
5 9998 01.6000
5 9990 10.48.01.08.01.01 4 9997 01.6000
4 9989 10.48.01.08.01.01 3 9996 01.6000
3 9979 10.48.01.08.01.01 2 9995 01.6000
2 9969 10.48.01.08.01.01 1 9994 01.6000
1 1 10.48.01.08.01.01 (10) Maintenance Log
# Count. item
10.48.01.08.01.01 8
7
11234
10000
01.00
01.00
(a) (b) (c) (d) (e) (f)
6 9999 01.00
5 9998 01.00
4 9997 01.00
3 9996 01.00
2 9995 01.00
1 9994 01.00
(11) Unknown Toner Log
# Count. item
5 9800 01.00
4 9700 01.00
3 9600 01.00
2 9500 01.00
1 9400 01.00
(12) Counter Log
J10: 0 C:6000: 4 (i) T00: 1

(h)
J11: 0 C:6020: 1
J12: 0
J20: 0
J21: 0
J22: 0
(g) J30: 0
J31: 0
J32: 0
J40: 0
J41: 0
J42: 0
SN:SPL0000000
(7)
Figure 1-3-4Event log (EVENT LOG)
1-3-7
2PG/2PH
Detail of event log (EVENT LOG) information

(1) Control PWB mask version [Engine mask version/Engine software version]
(2) BROM version -
(3) Software jumper switch informa- First byte
tion bit 0 = 1: (Fixed)
(hexadecimal) bit 1 = 0: Overseas, 1: Domestic (Japan)
[First byte/Second byte (dis- bit 2, 3 (Not used)
played in OEM mode only)] bit 4 = 0: Kyocera, 1: OEM
bit 5 = 0: For Europe, 1: For US
bit 6 = 0: Non MICR mode, 1: MICR mode
bit 7 (Not used)
Second byte: Displayed in OEM mode only
(4) Control PWB firmware version -
(5) Control PWB firmware release -
date
(6) Total page counter -
(7) Printer serial number -
(8) Paper Jam Log # Count. Event
Remembers 1 to 8 of The total page count Log code (2 digit,
occurrence. If the occur- at the time of the hexadecimal, 6
rence of the previous paper jam. categories)
paper jam is less than 8,
all of the paper jams are (a) Cause of a
logged. When the occur- paper jam
rence excesseds 8, the (b) Position of
oldest occurrence is paper jam
removed. (c) Paper source
(d) Paper size
(e) Paper type
(f) Paper exit
Refer to the next

page for the details
of each log code.
1-3-8
2PG/2PH

(8) Paper Jam (a) Cause of paper jam
cont. Log
10: Paper does not arrive at the registration sensor. (MP tray) [42]
10: Paper does not arrive at the registration sensor. (Cassette 1) [31]
10: Paper does not arrive at the registration sensor. (Duplex conveying) [49]
11: Paper does not pass the registration sensor. [48]
12: Paper remains at the registration sensor when power is turned on. [48]
20: Paper does not arrive at the exit sensor. [48]
21: Paper does not pass the exit sensor. [47]
22: Paper remains at the exit sensor when power is turned on. [47]
30: Paper does not arrive at the paper feeder 1’s PF paper feed sensor. (Cassette 2) [32]
31: Paper does not pass the paper feeder 1’s PF paper feed sensor. (Cassette 2) [32]
32: Paper remains at the paper feeder 1’s PF paper feed sensor when power is turned on.
(Cassette 2) [32]
41: Paper does not pass the paper feeder 2’s PF paper sensor. (Cassette 3) [33]
42: Paper remains at the paper feeder 2’s PF paper feed sensor when power is turned on.
(Cassette 3) [33]
A1: Paper does not arrive at the exit sensor. [47]
A3: Paper does not pass the exit sensor. [49]
E0: Paper misfeed occurs due to forced stop when an error occurs during printing. (such as
opening of a cover) [00]
F0 to FE: Paper misfeed by another cause. [00]
Note:
Values (hexadecimal) within [ ] indicate paper misfeed locations.
(b) Detail of jam location
Printer
(c) [42]
[47]
[48]
Paper jam location
(d) [49] (a) (b)
[31] Cassette 1
[31] [32] Cassette 2
[33] Cassette 3
[42] MP tray
(f) [47] Fuser/Exit section
(e)
[32] [48] Printer inside
Paper feeder 1
[49] Duplex section
Sensors
(f) (a) Registration sensor
(e) [33]
Paper feeder 2 (b) Paper sensor
(c) MP paper sensor
(d) Paper exit sensor
(e) PF paper sensor
(f) PF paper feed sensor
1-3-9
2PG/2PH

(8) Paper Jam Log (c) Detail of paper source (Hexadecimal)
cont.
00: MP tray
01: Cassette 1 (printer)
02: Cassette 2 (paper feeder 1)
03: Cassette 3 (paper feeder 2)
07: Duplex
(d) Detail of paper size (Hexadecimal)
00: (Undefined) 09: B5R 20: Reply-paid postcard
01: Monarch 0D: A5R 21: Oficio II
02: Business 0E: A6 28: 16K-R
03: International DL 0F: B6 32: Statement-R
04: International C5 10: Commercial #9 33: Folio
05: Executive 11: Commercial #6 34: Western type 2
06: Letter-R 12: ISO B5 35: Western type 4
07: Legal 13: Custom
08: A4R 1F: Post card
(e) Detail of paper type (Hexadecimal)
01: Plain 09: Letterhead 16: Custom 2
02: Transparency 0A: Color 17: Custom 3
03: Preprint 0B: Prepunched 18: Custom 4
04: Labels 0C: Envelope 19: Custom 5
05: Bond 0D: Cardstock 1A: Custom 6
06: Recycle 10: Thick 1B: Custom 7
07: Vellum 11: High quality 1C: Custom 8
08: Rough 15: Custom 1
(f) Detail of paper exit location (Hexadecimal)
01: Top tray
(9) Service Call # Count. Service Code
(Self diagnostic
Remembers 1 to 8 of occur- The total page count at Self diagnostic error
error) Log
rence of self diagnostics error. the time of the self diag- code (See page 1-4-5)
nostics error.
If the occurrence of the previ- Example
ous diagnostics error is less 01.6000
than 8, all of the diagnostics
errors are logged. 01 means a self-diag-
nostic error; 6000
means a self diagnos-
tic error code.
1-3-10
2PG/2PH

(10) Maintenance Log # Count. Item
Remembers 1 to 8 of occur- The total page count at Code of maintenance
NOTE:
rence of replacement. If the the time of the replace- replacing item (1 byte, 2
It is not logged if
occurrence of the previous ment of the toner con- categories)
100 or more
replacement of toner container.
counts are not
tainer is less than 8, all of the First byte (Replacing
added to the
occurrences of replacement This is virtually logged as item)
count at the last
are logged. the occurrence of the
occurrence of
“Toner Empty” condition 01: Toner container
replacement.
since the replacement of
the toner container is not
precisely detectable.
* :The toner replacement

log is triggered by toner
empty.
This record may contain
such a reference as the
toner container is inserted
twice or a used toner con-
tainer is inserted.
(11) Unknown Toner # Count. Item

Log
Remembers 1 to 5 of occur- The total page count at Unknown toner log code
rence of unknown toner the time of the “Toner (1 byte, 2 categories)
NOTE:
detection. Empty” condition with
It is not logged if
using an unknown toner First byte
100 or more
If the occurrence of the previ- container. 01: Fixed (Toner con-
counts are not
ous unknown toner detection tainer)
added to the
is less than 5, all of the
count at the last
unknown toner detection are Second byte
error.
logged. 00: Fixed (Black)
1-3-11
2PG/2PH

(12) Counter Log (g) Paper jam (h) Self diagnostic error (i) Maintenance item
replacing
Comprised of
Indicates the log counter of Indicates the log counter Indicates the log counter
three log coun-
paper jams depending on of self diagnostics errors depending on the mainte-
ters including
location. depending on cause. nance item for mainte-
paper jams, self
(See page 1-4-5) nance.
diagnostics errors,
Refer to (8) Paper Jam Log.
and replacement
Example T: Toner container
of the toner con-
All instances including those C6000: 4 00: Black
tainer.
are not occurred are dis-
played. Self diagnostics error Example
NOTE:
6000 has happened four T00: 1
It is not logged if
times.
100 or more
The (black) toner con-
counts are not
tainer has been replaced
added to the
once.
count at the last
error.
* :The toner replacement
log is triggered by toner
empty.
This record may contain
such a reference as the
toner container is inserted
twice or a used toner con-
tainer is inserted.
Toner install mode Description

Replenishes toner rapidly from the toner container into the developing unit.
Purpose
To execute after replacing the developing unit to replenish toner rapidly into the developing
unit.
Procedure
Toner install mode is performed by simultaneously pressing and holding the GO and Cancel
keys for more than 5 seconds. To abort toner install mode, turn power on while pressing and
holding the GO and Cancel keys.
1-3-12
2PG/2PH
[REPLACE MAINTE- Description

NANCE KIT] message [REPLACE MAINTENANCE KIT] message sheet is printed at the 1st power-up after the
sheet page count exceeding 100,000 pages.
Procedure
Replace the maintenance kit.
Low model
Maintenance kit MK-182 (for 120 V specifications)
High model
Procedure for replacing

Drum unit (See page 1-5-12)
Developing unit (See page 1-5-11)
Figure 1-3-5 [REPLACE MAINTENANCE KIT] message sheet
1-3-13
2PG/2PH
1-3-14
2PG/2PH
1-4 Troubleshooting
1-4-1 Paper misfeed detection
(1) Paper misfeed indication

If paper jams in the paper conveying system, or no paper sheets are fed at all, the printer automatically goes offline, and
the jam indicator will flash rapidly. Status Monitor or COMMAND CENTER can indicate the location of the paper jam (the
component where the paper jam has occurred). After removing the jammed paper, the printer will resume printing.
Jam indicator
(Amber, Lit)
Figure 1-4-1
1-4-1
2PG/2PH
(2) Paper misfeed detection condition
Printer
(3)
(4) (2)
(1)
(6)
(5)
Peper feeder 1
(Option)
(1) Registration sensor
(2) Paper sensor
(3) MP paper sensor
(4) Paper exit sensor
(6)
(5) (5) PF paper sensor
(6) PF paper feed sensor
Peper feeder 2
(Option)
Figure 1-4-2
1-4-2
2PG/2PH
1-4-2 Self-diagnostic function
(1) Self-diagnostic function

The printer is equipped with self-diagnostic function which automatically halts the printer when an error is detected. The
four indicators (Jam, Paper, Attention, Toner) are simultaneously lit, then indicate a specific error by the combination of the
four indicators.
Jam indicator Attention indicator

(Amber, Lit) (Amber, Lit)
Paper indicator Toner indicator

(Amber, Lit) (Amber, Lit)
Figure 1-4-3
1-4-3
2PG/2PH
(2) Self diagnostic codes indication
Sequence of display
Indicates the
occurrence of a self
diagnostics error.
1.6 s
1.6 s
2
0.8 s
0.8 s
6
Example of self-diagnostic code: 2610

(Refer to the following code conversion table)
0.8 s
0.8 s 1
0.8 s
Indication example
0.8 s 0 Lit (Green)
Off (Amber) Lit (Amber)
Repeat
Lit (Amber) Off (Amber)
Off (Green)
Code conversion table
Code 1 2 3 4 5
Indicator
Code 6 7 8 9 0 F
Indicator
Self diagnostic codes indication (Animation). See page 2-4-3.
Figure 1-4-4
1-4-4
2PG/2PH
(3) Self diagnostic codes
Remarks
Code Contents
Causes Check procedures/corrective measures
0150 Control PWB EEPROM error Improper installation Check the installation of the EEPROM
Detecting control PWB EEPROM control PWB EEPROM (U300) and remedy if necessary (See page
(U300) communication error. (U300). 1-5-19).
Defective control Replace the control PWB (See page 1-5-
PWB. 19).
0420 Paper feeder communication error Improper installation Follow installation instruction carefully again.
Communication error between con- paper feeder.
trol PWB and optional paper feeder.
Defective harness Reinsert the connector. Also check for conti-
between control PWB nuity within the connector harness. If none,
(YC318) and paper remedy or replace the harness.
feeder interface con-
nector, or improper
connector insertion.
PWB. 19).
between PF main nuity within the connector harness. If none,
PWB (YC5) and paper remedy or replace the harness (Refer to the
feeder interface con- service manual for the paper feeder).
nector, or improper
Defective PF main- Replace the PF main PWB (Refer to the ser-
PWB. vice manual for the paper feeder).
2000 Main motor error Defective harness Reinsert the connector. Also check for conti-
The main motor ready input is not between main motor nuity within the connector harness. If none,
given for 2 s during the main motor is (CN1) and control remedy or replace the harness.
ON. PWB (YC305), or
improper connector
insertion.
Defective drive trans- Check if the rollers and gears rotate
mission system of the smoothly. If not, grease the bushings and
main motor. gears. Check for broken gears and replace if
any.
Defective main motor. Replace the main motor (See page 1-5-29).
PWB. 19).
1-4-5
2PG/2PH
Remarks
Code Contents
2610 PF paper feed motor error (Paper Defective harness Reinsert the connector. Also check for conti-
feeder 1) between PF paper nuity within the connector harness. If none,
The PF paper feed motor of paper feed motor and PF remedy or replace the harness (Refer to the
feeder 1 ready input is not given for 2 main PWB (YC4), or service manual for the paper feeder).
s during the PF paper feed motor is improper connector
ON. insertion.
Defective drive Check if the gears rotate smoothly. If not,
transmission system of grease the bushings and gears. Check for
the PF paper feed broken gears and replace if any.
motor.
Defective PF main Replace the PF main motor (Refer to the
motor. service manual for the paper feeder).
PWB. 19).
2620 PF paper feed motor error (Paper Defective harness Reinsert the connector. Also check for conti-
feeder 2) between PF paper nuity within the connector harness. If none,
The PF paper feed motor of paper feed motor and PF remedy or replace the harness (Refer to the
feeder 2 ready input is not given for 2 main PWB (YC4), or service manual for the paper feeder).
s during the PF paper feed motor is improper connector
ON. insertion.
Defective drive Check if the gears rotate smoothly. If not,
transmission system of grease the bushings and gears. Check for
the PF paper feed broken gears and replace if any.
motor.
Defective PF main Replace the PF main motor (Refer to the
motor. service manual for the paper feeder).
PWB. 19).
4000 Polygon motor (laser scanner unit) Defective harness Reinsert the connector. Also check for conti-
error between polygon nuity within the connector harness. If none,
The polygon motor ready input is not motor and control remedy or replace the harness.
given for 6 s during the polygon PWB (YC319), or
motor is ON. improper connector
insertion.
Defective laser scan- Replace the laser scanner unit (See page 1-
ner unit. 5-30).
PWB. 19).
1-4-6
2PG/2PH
Remarks
Code Contents
6000 Broken fuser heater lamp wire Poor contact in the Reinsert the connector (See page 1-5-16).
The fuser temperature does not rise fuser thermistor con-
after the fuser heater lamp has been nector terminals.
turned on.
Poor contact in the Reinsert the connector (See page 1-5-16).
fuser heater lamp con-
nector terminals.
Fuser thermistor Replace the fuser unit (See page 1-5-16).
installed incorrectly.
Fuser thermal cutout Replace the fuser unit (See page 1-5-16).
triggered.
Fuser heater lamp Replace the fuser unit (See page 1-5-16).
Broken fuser heater Replace the fuser unit (See page 1-5-16).
lamp wire.
6020 Abnormally high fuser thermistor Shorted fuser thermis- Replace the fuser unit (See page 1-5-16).
temperature tor.
Fuser thermistor detects abnormally
temperature.
PWB. 19).
When the temperature of a fuser
thermistor detects 195 °C or more at
the time of heater OFF and 155 °C or
more.
6030 Broken fuser thermistor wire Poor contact in the Reinsert the connector (See page 1-5-16).
Input from fuser thermistor is 0 (A/D fuser thermistor con-
value). nector terminals.
Broken fuser thermis- Replace the fuser unit (See page 1-5-16).
tor wire.
Fuser thermistor Replace the fuser unit (See page 1-5-16).
Fuser thermal cutout Replace the fuser unit (See page 1-5-12).
triggered.
Fuser heater lamp Replace the fuser unit (See page 1-5-16).
Broken fuser heater Replace the fuser unit (See page 1-5-16).
lamp wire.
6400 Zero cross signal error Defective harness Reinsert the connector. Also check for conti-
The zero cross signal does not reach between high voltage nuity within the connector harness. If none,
the control PWB for specified time. PWB (YC202) and remedy or replace the harness (See page 1-
control PWB (YC311), 5-19).
or improper connector
insertion.
between power source nuity within the connector harness. If none,
PWB (YC103) and remedy or replace the harness (See page 1-
high voltage PWB 5-22).
(YC201), or improper
Defective power Replace the power source PWB (See page
source PWB. 1-5-22).
PWB. 19).
1-4-7
2PG/2PH
Remarks
Code Contents
7990 Waste toner full Waste toner reservoir Turn the main power switch off/on to restart
The waste toner sensor has detected (drum unit) is full. the printer. If the error is not resolved,
that the waste toner reservoir (drum replace the drum unit (See page 1-5-12).
unit) is full.
Defective waste toner Replace the waste toner sensor.
sensor.
PWB. 19).
F010 Control PWB checksum error Defective code ROM Turn the power switch off/on to restart the
(flash memory). printer. If the error is not resolved, replace
the control PWB (See page 1-5-19).
PWB. 19).
F020 Control PWB RAM checksum error Defective main mem- Turn the power switch off/on to restart the
ory (RAM) on the con- printer. If the error is not resolved, replace
trol PWB. control PWB (See page 1-5-19).
Defective expanded Replace the expanded memory (DIMM)
memory (DIMM). (See page 1-2-4).
F030 Control PWB general failure Defective control Turn the power switch off/on to restart the
PWB. printer. If the error is not resolved, replace
control PWB (See page 1-5-19).
F040 Control PWB engine communica- Defective control Turn the power switch off/on to restart the
tion error PWB. printer. If the error is not resolved, replace
F050 Control PWB engine checksum Some error may have Download the firmware of the control PWB
error occurred when down- again using the memory card (See page 1-
loading the firmware of 6-2).
the control PWB.
Defective control Turn the power switch off/on to restart the
PWB. printer. If the error is not resolved, replace
F226 Control PWB video data control Defective control Turn the power switch off/on to restart the
error PWB. printer. If the error is not resolved, replace
1-4-8
2PG/2PH
1-4-3 Image formation problems
(1)Completely blank (2)All-black printout. (3)Dropouts. (4)Black dots. (5)Black horizontal

printout. streaks.
ABC ABC ABC

123 123 123
See page 1-4-10 See page 1-4-10 See page 1-4-11 See page 1-4-11 See page 1-4-11
(6)Black vertical (7)Unsharpness. (8)Gray background. (9)Dirt on the top (10)Undulated print-
streaks. edge or back of the ing at the right edge
paper. (scanning start posi-
tion).
ABC ABC ABC

123 123 123
This vertical
line should
be straight.
See page 1-4-12 See page 1-4-12 See page 1-4-12 See page 1-4-13 See page 1-4-13
1-4-9
2PG/2PH
(1) Completely blank printout.
Print example Causes Check procedures/corrective measures

Defective drum unit or developing Open the top cover and check that the drum unit and develop-
unit. ing unit are correctly seated. Investigate that the terminals
between the main charger unit and the drum unit are not in
loose contact (See page 1-5-12 and 1-5-12).
Defective transfer bias output or Replace the high voltage PWB (See page 1-5-25).
developing bias output.
Poor contact of developing bias termi- Check the high voltage PWB visually and correct or replace if
nal (spring) and high voltage output necessary (See page 1-5-25).
terminal B (J401, J402, J403) on the
high voltage PWB.
Poor contact of transfer bias terminal
(spring) and transfer bias terminal T
(J201, J202, J203) on the high volt-
age PWB.
Defective laser scanner unit. Replace the laser scanner unit (See page 1-5-30).
Defective control PWB. Replace the control PWB (See page 1-5-19).
(2) All-black printout.

Defective main charger unit. Open the top cover and check that the drum unit and develop-
ing unit are correctly seated (See page 1-5-11).
Investigate that the terminals between the main charger unit
and the drum unit are not in loose contact.
Poor contact of main charger terminal Check the high voltage PWB visually and correct or replace if
(spring) and main charger output ter- necessary (See page 1-5-25).
minal M on the high voltage PWB.
Defective main charging output. Replace the high voltage PWB (See page 1-5-25).
Broken main charger wire. Replace the main charger unit (See page 1-5-13).
1-4-10
2PG/2PH
(3) Dropouts.

Defective developing roller (develop- If the defects occur at regular intervals of 62.8 mm/2 1/2" (See
ing unit). page 2-4-2), the problem may be the damaged developing
ABC roller (in the developing unit). Replace the developing unit
123 (See page 1-5-11).
Defective drum unit. If the defects occur at regular intervals of 94 mm/3 11/16" (See
page 2-4-2), the problem may be the damaged drum (in the
drum unit). Replace the drum unit (See page 1-5-12).
Defective fuser unit (heat roller or If the defects occur at regular intervals of 73.162 mm/2 7/8", or
press roller). 78.5 mm/3 1/16" (See page 2-4-2), the problem may be the
damaged heat roller or press roller (in the fuser unit). Replace
fuser unit (See page 1-5-16).
Defective paper specifications. Paper with rugged surface or dump tends to cause dropouts.
Replace paper with the one that satisfies the paper specifica-
tions.
Defective transfer roller installation. The transfer roller must be supported by the bushes at the
both ends. Clean the bush to remove oil and debris. Replace
the transfer roller if necessary (See page 1-5-14).
Defective transfer bias output. Replace the high voltage PWB or control PWB (See page 1-5-
25 or 1-5-19).
(4) Black dots.

Defective drum unit or developing If the defects occur at regular intervals of 94 mm/3 11/16" (See
ABC unit. page 2-4-2), the problem may be the damaged drum (in the
drum unit). Replace drum unit (See page 1-5-12).
123
If the defects occur at random intervals, the toner may be leak-
ing from the developing unit or drum unit. Replace the devel-
oping unit or drum unit (See page 1-5-11 or 1-5-12).
(5) Black horizontal streaks.

Defective drum unit's ground. Check that the drum shaft and the grounding tab (printer) are
in good contact. Apply the grounding tab a small amount of
ABC
electroconductive grease as required.
123
Defective drum unit. Replace the drum unit (See page 1-5-12).
1-4-11
2PG/2PH
(6) Black vertical streaks.

Adhesion of oxide to main charger Remove the drum unit (See page 1-5-12). Slide the charger
wire. cleaner (green) left and right 2 or 3 times to clean the charger
ABC wire, then return it to its original position (CLEANER HOME
123 POSITION). Refer to the operation guide.
Defective drum unit. A streak of toner remaining on drum after printing means that
the cleaning blade (in the drum unit) is not working properly.
Replace the drum unit (See page 1-5-12).
Defective developing roller (develop- Replace the developing unit (See page 1-5-11).
ing unit).
(7) Unsharpness.

Defective paper specifications. Replace paper with the one that satisfies the paper specifica-
tion.
Defective transfer roller installation. The transfer roller must be supported by the bushes at the
both ends. Clean the bush to remove oil and debris. Replace
the transfer roller if necessary (See page 1-5-14).
Defective transfer bias output. Replace the high voltage PWB or control PWB (See page 1-5-
25).
EcoPrint mode setting. The EcoPrint mode can provides faint, unsharp printing
because it acts to conserve toner for draft printing purpose.
For normal printing, turn the EcoPrint mode off by using the
operator panel. For details, refer to the operation guide.
(8) Gray background.

Print density setting. The print density may be set too high. Try adjusting the print
density. For details, refer to the operation guide.
ABC
Defective potential on the drum sur- Replace the drum unit (See page 1-5-12).
123 face.
Defective main charger grid. Clean the main charger grid (See page 1-5-13).
Defective developing roller (develop- If a developing unit which is known to work normally is avail-
ing unit). able for check, replace the current developing unit in the
printer with the normal one. If the symptom disappears,
replace the developing unit with a new one (See page 1-5-11).
1-4-12
2PG/2PH
(9) Dirt on the top edge or back of the paper.

Toner contamination in various parts. Dirty edges and back of the paper can be caused by toner
ABC accumulated on such parts as the paper chute guide, paper
conveying paths, the bottom of the drum and developing unit,
123 and the fuser unit inlet. Clean these areas and parts to remove
toner.
Defective transfer roller. If the transfer roller is contaminated with toner, clean the trans-
fer roller using a vacuum cleaner or by continuously printing a
low density page until the symptom has faded away.
(10) Undulated printing at the right edge (scanning start position).

Defective polygon motor (laser scan- Replace the laser scanner unit (See page 1-5-30).
ner unit).
This vertical
line should
be straight.
1-4-13
2PG/2PH
1-4-4 Electric problems
Problem Causes Check procedures/corrective measures

(1) No electricity at the power Measure the input voltage.
The machine does outlet.
not operate when the
The power cord is not Check the contact between the power plug and the outlet.
power switch is
plugged in properly.
turned on.
The top cover is not closed Check the top cover.
completely.
Broken power cord. Check for continuity. If none, replace the cord.
Defective power switch. Check for continuity across the contacts. If none, replace the
power source PWB (See page 1-5-22).
Blown fuse in the power Check for continuity. If none, remove the cause of blowing and
source PWB. replace the power source PWB (See page 1-5-22).
Defective interlock switch. Check for continuity across the contacts of interlock switch. If
none, replace the power source PWB (See page 1-5-22).
Defective power source Replace the power source PWB (See page 1-5-22).
PWB.
(2) Broken right cooling fan Check for continuity across the coil. If none, replace the right cool-
Right cooling fan motor coil. ing fan motor.
motor does not oper-
Defective harness between Reinsert the connector. Also check for continuity within the con-
ate.
right cooling fan motor and nector harness. If none, remedy or replace the harness.
control PWB (YC315), or
improper connector inser-
tion.
(3) Broken left cooling fan Check for continuity across the coil. If none, replace the left cool-
Left cooling fan motor coil. ing fan motor.
motor does not oper-
ate.
left cooling fan motor and nector harness. If none, remedy or replace the harness.
control PWB (YC104), or
tion.
(4) Broken registration clutch Check for continuity across the coil. If none, replace the registra-
Registration clutch coil. tion clutch.
does not operate.
registration clutch and connector harness. If none, remedy or replace the harness.
trol PWB (YC308), or
tion.
(5) Broken paper feed clutch Check for continuity across the coil. If none, replace the paper
Paper feed clutch coil. feed clutch.
does not operate.
paper feed clutch and connector harness. If none, remedy or replace the harness.
tion.
1-4-14
2PG/2PH
Problem Causes Check procedures/corrective measures

(6) Broken developing clutch Check for continuity across the coil. If none, replace the develop-
Developing clutch coil. ing clutch.
does not operate.
developing clutch and connector harness. If none, remedy or replace the harness.
tion.
(7) Broken MP paper feed sole- Check for continuity across the coil. If none, replace the MP paper
MP paper feed solenoid coil. feed solenoid.
noid does not oper-
ate.
MP paper feed solenoid nector harness. If none, remedy or replace the harness.
and control PWB (YC309),
or improper connector
insertion.
(8) Broken duplex solenoid Check for continuity across the coil. If none, replace the duplex
Duplex solenoid does coil. solenoid.
not operate.
duplex solenoid and control nector harness. If none, remedy or replace the harness.
PWB (YC317), or improper
(9) Defective harness between Reinsert the connector. Also check for continuity within the con-
Eraser lamp does not eraser lamp (YC701) and nector harness. If none, remedy or replace the harness.
turn on. control PWB (YC316), or
tion.
Defective eraser lamp Replace the eraser lamp (PWB) (See page 1-5-32).
(PWB).
(10) Defective paper sensor. Replace the paper sensor.
Paper indicator is
flashing when paper
paper sensor and control nector harness. If none, remedy or replace the harness.
is present in the cas-
PWB (YC306), or improper
sette.
(11) A piece of paper torn from Check and remove if any.
A paper jam in the paper is caught around reg-
paper feed/convey- istration sensor or exit sen-
ing section or fuser sor.
section is indicated
Defective registration sen- Replace the high voltage PWB (See page 1-5-25).
when the power
sor on the high voltage
switch is turned on.
PWB.
Defective exit sensor. Replace the exit sensor.
(12) Defective interlock switch Check for continuity across the interlock switch. If there is no con-
Attention indicator is on the power source PWB. tinuity when the interlock switch is on, replace the power source
lit when the top cover PWB (See page 1-5-22).
is closed.
1-4-15
2PG/2PH
1-4-5 Mechanical problems
Problem Causes/check procedures Corrective measures

(1) Check if the surfaces of the paper feed roller Clean with isopropyl alcohol.
No primary paper feed. is dirty with paper powder.
Check if the paper feed roller is deformed. Check visually and replace any deformed
paper feed roller (assembly) (See page 1-5-
6).
Defective paper feed clutch installation. Check visually and remedy if necessary.
(2) Check if the surfaces of the upper and lower Clean with isopropyl alcohol.
No secondary paper registration rollers are dirty with paper pow-
feed. der.
Defective registration clutch installation. Check visually and remedy if necessary.
(3) Paper width guide in a cassette installed Check the paper width guide visually and
Skewed paper feed. incorrectly. correct or replace if necessary.
(4) Check if the separator pad or MPF separation Replace the separator pad if it is worn.
Multiple sheets of paper pad is worn.
are fed at one time.
Check if the paper is curled. Replace the paper.
(5) Check if the paper is excessively curled. Replace the paper.
Paper jams.
Check if the contact between the upper and Check visually and remedy if necessary.
lower registration rollers is correct.
Check if the heat roller or press roller is Replace the fuser unit (See page 1-5-12).
extremely dirty or deformed.
Check if the contact between the ejection Check visually and remedy if necessary.
roller and fuser ejection pulley is correct.
(6) Check if the drum unit or developing unit is Clean the drum unit or developing unit (See
Toner drops on the paper extremely dirty. page 1-5-11 or 1-5-11).
conveying path.
(7) Check if the pulleys, rollers and gears operate Grease the bearings and gears.
Abnormal noise is heard. smoothly.
Check if the following electromagnetic Check visually and remedy if necessary.
clutches are installed correctly:
Paper feed clutch, registration clutch and
developing clutch.
1-4-16
2PG/2PH
1-5 Assembly and Disassembly
1-5-1 Precautions for assembly and disassembly
(1) Precautions
Be sure to turn the power switch off and disconnect the power plug before starting disassembly.
When handling PWBs, do not touch connectors with bare hands or damage the PWB.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the wire caught.
To reassemble the parts, use the original screws. If the types and the sizes of screws are not known, refer to the PARTS
LIST.
(2) Drum
Note the following when handling or storing the drum.
When removing the drum unit, never expose the drum surface to strong direct light.
Keep the drum at an ambient temperature between 0 °C/32 °F and 40 °C/104 °F and at a relative humidity not higher than
90% RH. Avoid abrupt changes in temperature and humidity.
Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.
(3) Toner container

Store the toner container in a cool, dark place.
Avoid direct light and high humidity.
1-5-1
2PG/2PH
(4) How to tell a genuine Kyocera toner container
As a means of brand protection, the Kyocera toner container utilizes an optical security technology to enable visual vali-
dation. A validation viewer is required to accomplish this.
Hold the validation viewer over the left side part of the brand protection seal on the toner container. Through each window
of the validation viewer, the left side part of the seal should be seen as follows:
A black-colored band when seen through the left side window

A shiny or gold-colored band when seen through the right side window
The above will reveal that the toner container is a genuine Kyocera branded toner container, otherwise, it is a counterfeit.
See through the left window See through the right window
( marking) ( marking)
Validation viewer Validation viewer
Brand Brand
protection protection
seal seal
A black-colored band when A shiny or gold-colored band when

seen through the left side window seen through the right side window
Figure 1-5-1
The brand protection seal has an incision as shown below to prohibit reuse.
Incision
Cut
Figure 1-5-2
1-5-2
2PG/2PH
1-5-2 Outer covers
(1) Detaching and refitting the top cover
Procedure
1. Open the top cover.
2. Remove two screws. Top cover
Screw
Screw
Figure 1-5-3
3. Extract the boss from the hole.

4. Unhook the A hook. Top cover
5. Unhook two B hooks.
6. Remove the connector.
Hole
7. Remove the top cover.
Boss
B hook
B hook
Top cover
Connector
A hook
Figure 1-5-4
1-5-3
2PG/2PH
(2) Detaching and refitting the right and left covers
Procedure
1. Remove the top cover (See page 1-5-3).
2. Remove the cassette (See page 1-5-6).
3. Open the front cover.
4. Unhook seven hooks and then remove the
right cover.
Hooks
Right cover
Figure 1-5-5
1-5-4
2PG/2PH
5. Unhook seven hooks and then remove the

left cover.
Left cover
Hooks
Figure 1-5-6
1-5-5
2PG/2PH
1-5-3 Paper feed section
(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller)
Procedure
1. Remove the cassette.
Cassette
Figure 1-5-7
2. Slide the feed shaft.

3. While pressing the lever and then remove
the paper feed roller assembly.
Feed shaft
Paper feed roller

assembly
Lever
Figure 1-5-8
1-5-6
2PG/2PH
4. Check or replace the paper feed assembly

and refit all the removed parts. Paper feed roller
assembly Feed shaft
When refitting the paper feed roller assem-
bly, be sure to align the paper feed roller
pivot with the slotted hole on the feed shaft.
Paper feed roller

assembly
Feed shaft
Slotted hole
Pivot
Figure 1-5-9
1-5-7
2PG/2PH
(2) Detaching and refitting the retard roller assembly
Procedure
Retard guide
2. Push the bottom plate down until it locks. Hook
3. Unhook two hooks and then remove the
retard guide.
Hook
Cassestte
Bottom plate
Cassette
Hook
Hook
Figure 1-5-10
4. Remove the retard roller assembly.
Retard roller
Assembly
Figure 1-5-11
1-5-8
2PG/2PH
5. Check or replace the retard roller assembly

and refit all the removed parts. Retard roller
Caution: Before refitting the retard roller assembly
assembly, firmly install the spring onto the
projection of the retard roller assembly.
Projection
Spring
Figure 1-5-12
1-5-9
2PG/2PH
(3) Detaching and refitting the MP paper feed roller
Procedure
2. Pull the MP feed holder (lever) down (1).
3. Slide the MP feed holder (2).
4. Remove the MP paper feed roller (3).
MP paper feed roller
Front cover
MP feed holder
(Lever)
Figure 1-5-13
5. Check or replace the MP paper feed roller

and refit all the removed parts.
When refitting the MP paper feed roller, be Pivot
sure to align the MPF feed shaft pivot with
the slotted hole on the MP paper feed roller.
Slotted hole
MPF feed shaft
Figure 1-5-14
1-5-10
2PG/2PH
1-5-4 Developing section
(1) Detaching and refitting the developing unit
Procedure
1. Open the top cover.
Top cover
3. Remove the developing unit (with toner con-
tainer).
4. Check or replace the developing unit and
refit all the removed parts.
5. When the developing unit is replaced with a

Developing unit
new one, carry out the following procedure.
6. Perform toner install mode in the service
mode (see page 1-3-11).
Front cover
Figure 1-5-15
1-5-11
2PG/2PH
1-5-5 Drum section
(1) Detaching and refitting the drum unit
Procedure
1. Remove the developing unit (See page 1-5-
11).
2. Remove the drum unit.
3. Check or replace the drum unit and refit all
the removed parts.
Drum unit
Figure 1-5-16
1-5-12
2PG/2PH
(2) Detaching and refitting the main charger unit
Procedure
1. Remove the drum unit (See page 1-5-12).
2. Remove the tape.
3. While pushing on the main plate (1), slide
the main charger unit (2). Tape
Main charger unit
Drum unit
Main charger unit
Main plate
Figure 1-5-17
4. Remove the main charger unit by lifting it.

5. Check or replace the main charger unit and
Main charger unit
Figure 1-5-18
1-5-13
2PG/2PH
1-5-6 Transfer/separation section
(1) Detaching and refitting the transfer roller
Procedure
11).
3. Slide the paper chute guide and unhook the
hooks.
4. Remove the paper chute guide.
Paper chute guide
Paper chute guide

Hook
Hook
Hook
Hook
Figure 1-5-19
1-5-14
2PG/2PH
5. Remove the transfer roller’s shaft from the Shaft

both transfer bushes.
6. Remove the gear Z16 from the transfer
roller. Transfer roller
Shaft
Transfer roller
Transfer roller
Transfer roller
Gear Z16
Figure 1-5-20
7. Check or replace the transfer roller and refit

all the removed parts.
Caution: When refitting the transfer roller, be
Gear Z16
careful about following point.
Push the release lever to raise the lever
end, then insert the front of gear Z16 under
the release lever end.
Release lever
Transfer bush
Transfer roller
Transfer bush
Figure 1-5-21
1-5-15
2PG/2PH
1-5-7 Fuser section
(1) Detaching and refitting the fuser unit
Procedure
1. Remove the outer covers (See page 1-5-3).
2. Remove two connectors.
3. Release the wires form wire clamps.
Wires
Wire clamps
Connector
(Fuser heater lamp)
Connector
(Fuser thermistor)
Figure 1-5-22
Connector
Figure 1-5-23
1-5-16
2PG/2PH
5. Remove the rear cover.
Rear cover
Figure 1-5-24

fuser unit.
7. Check or replace the fuser unit and refit all
the removed parts.
Fuser unit
Screw
Screw
Figure 1-5-25
1-5-17
2PG/2PH
(2) Switching the fuser pressure

The fuser pressure may be decreased to suppress the print quality problems such as paper creases and curls.
It must be cautioned that decreasing the fuser pressure could cause loose toner fusing.
Procedure
2. Open the duplex cover.
3. Slide the fuser lever R and L.
Normal: Flush with the front of the machine.
Fuser pressure decreased: Flush with the
rear of the machine.
Fuser lever R
Duplex cover Fuser lever L
Normal
Fuser lever L (R)
Fuser pressure
decreased
Fuser lever L (R)
Figure 1-5-26
1-5-18
2PG/2PH
1-5-8 PWBs
(1) Detaching and refitting the control PWB
Procedure
1. Remove the right cover (See page 1-5-4).
2. Remove fourteen connectors form the con-
trol PWB.
3. Release the wires from the wire clamps. Control PWB
Wire clamps
Connectors
(Thirteen)
Connector
Control PWB
Figure 1-5-27
1-5-19
2PG/2PH
4. Remove five screws.

5. Remove three connectors form the control
PWB. Connectors
6. Unhook the hook and then remove the con- (Three)
trol PWB assembly.
Control PWB
Hook
Screw
Screws
Control PWB assembly Screws
Figure 1-5-28
1-5-20
2PG/2PH
7. Remove five screws and then remove the

control PWB. Screw
8. Check or replace the control PWB and refit
all the removed parts. Screw
To replace the control PWB, remove the Screw
EEPROM (U300) from the old control PWB
and mount it to the new control PWB.
Screw
Control PWB
EEPROM
Screw
U300
Control PWB
Figure 1-5-29
1-5-21
2PG/2PH
(2) Detaching and refitting the power source PWB
Procedure
2. Remove the left cover (See page 1-5-4).
3. Remove four connectors.
Connector
Connector
Connector
Connector
(YC104)
Figure 1-5-30
4. Remove four P tight screws, two screws and

ground terminal.
5. Remove the power source PWB assembly
from the high voltage PWB’s connector.
Ground
terminal
Connector
(YC201)
High voltage PWB
Screws
P tight screws Connector

(YC103)
Power source PWB
assembly
P tight screws
Figure 1-5-31
1-5-22
2PG/2PH
6. Remove four screws and then remove the

Screws
power source plate from the power source
PWB.
7. Check or replace the power source PWB
and refit all the removed parts.
Caution: The power source film must be
installed in the specified position.
Screws
Power source PWB
Power source film
Power source plate
Figure 1-5-32
1-5-23
2PG/2PH
(3) Detaching and refitting the operation panel PWB
Procedure
2. Remove two screws and then remove the Screw
panel cover.
3. Remove the operation panel PWB.
4. Remove the connector. Panel cover
5. Check or replace the operation panel PWB
and refit all the removed parts. Screw
Be sure to fit the GO and Cancel keys in the
appropriate position. Operation panel PWB
Top cover
Connector
GO key (Green)
Cancel key (Amber)
Cancel key
(Amber)
GO key (Green)
Figure 1-5-33
1-5-24
2PG/2PH
(4) Detaching and refitting the high voltage PWB
Procedure
11).
Stop ring
4. Remove the outer covers (See page 1-5-3).
5. Remove the power source PWB (See page
1-5-22).
6. Turn the printer with the bottom side up.
DU holder
7. Remove the stop ring.
8. Remove the DU holder.
Figure 1-5-34
9. Pull out the DU bush.

10. Remove the DU cover assembly. DU cover assembly
DU bush
Figure 1-5-35
1-5-25
2PG/2PH
11. Remove four screws.

12. Unhook three hooks and then remove the
lower base cover. Lower base cover
Hook
Hook
Hook
Screws Screws
Lower base cover
Figure 1-5-36
1-5-26
2PG/2PH
13. Remove the spring.

14. Remove the cassette pin.
Cassette pin
Spring
Figure 1-5-37
15. Remove two connectors and then remove

the high voltage PWB.
16. Remove the cassette pin holder from the
high voltage PWB.
Cassette pin
holder High voltage
PWB
High voltage PWB
YC202
YC203
Connector
Connector
Figure 1-5-38
1-5-27
2PG/2PH
17. Check or replace the high voltage PWB and

When refitting the high voltage PWB, be OK NG
careful about following points. High voltage PWB
• Position the ground plate so that it is atop
the high voltage PWB.
• Each interface is firmly in contact with each Ground plate
spring.
• The bias contact pin must be installed in
the specified position.
• The cassette pin must be inserted in the
cassette pin holder.
High voltage PWB
Spring
Spring (Developing)
(Transfer)
Spring
(separation)
Spring
(Main charger)
Bias
contact pin
Cassette pin holder
High voltage PWB
Cassette pin
Figure 1-5-39
1-5-28
2PG/2PH
1-5-9 Others
(1) Detaching and refitting the main motor
Procedure
Connector
Figure 1-5-40
3. Remove the M3 screw and two M4 screws.

4. Remove the main motor.
5. Check or replace the main motor and refit all
the removed parts.
M3 Screw
Main motor
M4 screws
Figure 1-5-41
1-5-29
2PG/2PH
(2) Detaching and refitting the laser scanner unit
Procedure
2. Remove the connector from the control
PWB.
3. Release the wire clamp.
4. Draw in the connector inside.
Connector
Control PWB
Clamp
Connector
Figure 1-5-42
1-5-30
2PG/2PH
5. Remove four screws and then remove the

laser scanner unit.
6. Check or replace the laser scanner unit and
refit all the removed parts. Screws
Screws
Laser scanner unit
Figure 1-5-43
1-5-31
2PG/2PH
(3) Detaching and refitting the eraser lamp
Procedure
1. Remove the laser scanner unit (See page 1-
5-30).
3. Remove the eraser lamp.
4. Check or replace the eraser lamp and refit
all the removed parts.
Eraser lamp
Connector
Figure 1-5-44
1-5-32
2PG/2PH
(4) Direction of installing the left and right cooling fan motors
When detaching or refitting the left and/or right cooling fan motors, be careful of the airflow direction (intake or exhaust).
Left cooling Right cooling

fan motor fan motor
Intake
Exhaust
Figure 1-5-45
1-5-33
2PG/2PH
1-5-34
2PG/2PH
1-6 Firmware
1-6-1 Downloading firmware

Firmware files are named after the following codes:
Firmware file name example
Software ID Compression
S2PH_1000001021.cmp
Product code Pause (period)

2PG: Low model
2PH: High model
Pause (underscore) Build number
Update history
Classification (Normally: 0)
Supplement (Normally: 00)
Firmware category
10: Engine controller
30: Main controller
Figure 1-6-1
1-6-1
2PG/2PH
(1) Downloading the firmware from the memory card

To download data written in a memory card (CompactFlash) to the printer, proceed as explained in this section.
CAUTION
Downloading firmware takes several minutes. Do not turn power off during downloading. If downloading is interrupted by
an accidental power failure, etc., the control PWB may have to be replaced.
Do not download the system firmware and engine firmware at one time. Store the either firmware in a memory card and
download one by one.
Procedure
1. Turn printer power off.
Rear cover
Figure 1-6-2

4. Insert the memory card into the memory
card slot.
Memory card slot
Memory card
Screw
Screw
Optional interface
slot cover
Figure 1-6-3
1-6-2
2PG/2PH
5. Turn printer power on.

The printer starts and finishes downloading
automatically.
Sequence of display
Indication example
Downloading Off (Amber)

start
Lit (Green)
Lit (Amber)
4.8 s
Off (Amber)
Supervisor Off (Green)

mode
Lit (Amber)
4.8 s (Repeat)
Receiving * * * * *
data
*: 0.8 s
End
(Repeat)
Deleting and * * * *
writing data
*: 0.8 s
End
Downloading failed *: 0.8 s
*
Pattern
1
(Repeat)
*
Pattern
2
(Repeat)
* *
Downloading Pattern
complete 3
(Repeat)
(Repeat)
Figure 1-6-4
1-6-3
2PG/2PH
6. Confirm that downloading was finished nor-

mally (See previous page).
7. Turn power off.
8. Remove the memory card.
9. Secure the optional interface slot cover by
using two screws. Memory card slot
10. Close the rear cover.
11. Turn power on again.
Memory card
Check the printer gets ready and Ready
indicator is lit. Screw
12. Print a status page (See page P.1-3-2).
13. Confirm the status page shows the new
firmware version.
Screw
Optional interface
slot cover
Figure 1-6-5
1-6-4
2PG/2PH
2-1 Mechanical Construction
2-1-1 Paper feed/conveying section

Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MP tray paper
feed unit that feeds paper from the MP tray, and the paper conveying section that conveys the fed paper to the transfer/
separation section.
(1) Cassette paper feed section
10
11
7
1 8 4
5
9
Figure 2-1-1 Cassette paper feed section
(1) Pickup roller (7) Bottom plate

(2) Paper feed roller (8) Bottom pad
(3) Feed holder (9) Cassette base
(4) Retard roller (10) Paper sensor
(5) Retard holder (11) Actuator (paper sensor)
(6) Retard guide
Control PWB
MMOTRDYN
YC305-3
MOTCLK
Main motor YC305-4
REMOTEN
YC305-5
Paper feed FEDDRN

YC308-4
Clutch
PAPER
Paper sensor YC306-3
Figure 2-1-2Cassette paper feed section block diagram
2-1-1
2PG/2PH
(2) MP tray paper feed section
6
8
9
1
2 5 7
3
11
4
12
13
10
Figure 2-1-3 MP tray paper feed section
(1) MP paper feed roller (8) MPF frame

(2) MPF separation pad (9) MPF guide R/L
(3) MPF separator (10) MPF base
(4) MPF bottom plate (11) MPF middle tray
(5) MPF friction pad (12) MPF upper tray
(6) MP paper sensor (13) MPF turn guide
(7) Actuator (MP paper sensor)
Control PWB
MMOTRDYN
YC305-3
MOTCLK
Main motor YC305-4
REMOTEN
YC305-5
MP paper MPFDRN
feed solenoid YC309-2
HANDSN
MP paper sensor YC304-3
Figure 2-1-4 MP tray paper feed section block diagram
2-1-2
2PG/2PH
(3) Paper conveying section
2
4
1
5
Figure 2-1-5 Paper conveying section
(1) Lower registration roller

(2) Upper registration roller
(3) Registration sensor
(4) Actuator (registration sensor)
(5) Feed pulley
Control PWB
MMOTRDYN
YC305-3
MOTCLK
Main motor YC305-4
REMOTEN
YC305-5
Registration REGDRN
YC308-2
clutch
High voltage PWB
Registration
REGN
sensor YC311-11
Figure 2-1-6 Paper conveying section block diagram
2-1-3
2PG/2PH
2-1-2 Drum section
(1) Drum section

The durable layer of organic photoconductor (OPC) is coated over the aluminum cylinder base. The OPC tend to reduce
its own electrical conductance when exposed to light. After a cyclic process of charging, exposure, and development, the
electrostatic image is constituted over the OPC layer.
Since the OPC is materialized by resin, it is susceptible to damage caused by sharp edges such as a screwdriver, etc.,
resulting in a print quality problem. Also, finger prints can cause deterioration of the OPC layer, therefore, the drum (in the
drum unit) must be handled with care. Substances like water, alcohol, organic solvent, etc., should be strictly avoided.
As with all other OPC drums, the exposure to a strong light source for a prolonged period can cause a print quality prob-
lem. The limit is approximately 500 lux for less than five minutes. If the drum (drum unit) remains removed form the printer,
it should be stored in a cool, dark place.
.
Figure 2-1-7 Drum section
(1) Drum
(2) Drum shaft
(3) Drum cover A
(4) Drum cover B
2-1-4
2PG/2PH
(2) Main charger unit

As the drum rotates in a “clean (neutral)” state, its photoconductive layer is given a uniform, positive (+) corona charge dis-
persed by the main charger wire. Due to high-voltage scorotron charging, the charging wire can get contaminated by oxi-
dization after a long run. Therefore, the charger wire must be cleaned at a specific interval. Cleaning the charging wire
prevents print quality problems such as black streaks.
3 4
Figure 2-1-8 Main charger unit
(1) Main charger shield

(2) Main charger wire
(3) Main charger grid
(4) Main charger wire cleaner
Main charger output

M
Main charger shield
Main charger wire
Main charger grid

High voltage
PWB
Zener Drum
PWB
Figure 2-1-9 Drum unit and main charger unit block diagram
2-1-5
2PG/2PH
2-1-3 Expose section
(1) Laser scanner unit

The charged surface of the drum is then scanned by the laser beam from the laser scanner unit.
The laser beam (780 nm wavelength) beam is dispersed as the polygon motor revolves to reflect the laser beam over the
drum. Various lenses and mirror are housed in the laser scanner unit, adjust the diameter of the laser beam, and focalize
it at the drum surface.
7 4
5
3
2
1 6
Figure 2-1-10 Laser scanner unit
(1) Polygon motor (mirror)

(2) F- lens
(3) F- lens
(4) LSU mirror
(5) LSU shutter
(6) LSU frame
(7) LSU cover
2-1-6
2PG/2PH
10
7
8
6
3 5
2 4
Figure 2-1-11 Laser scanner unit
(1) Polygon motor (mirror)

(2) Laser diode (APC PWB)
(3) Collimator lens
(4) Cylindrical lens
(5) F- lens
(6) F- lens
(7) PD mirror
(8) SOS lens
(9) Pin photo diode sensor (PD PWB)
(10) LSU mirror
2-1-7
2PG/2PH
2-1-4 Developing section

The latent image constituted on the drum is developed into a visible image. The developing roller contains a 3-pole (S-NS)
magnet roller and an aluminum cylinder rotating around the magnet roller. Toner attracts to the magnet sleeve since it is
powdery ink made of black resin bound to iron particles. Developing blade, magnetized by magnet, is positioned approxi-
mately 0.3 mm above the magnet sleeve to constitute a smooth layer of toner in accordance with the magnet sleeve revo-
lution.
The developing roller is applied with the AC-weighted, positive DC power source. Toner on the magnet sleeve is given a
positive charge. The positively charged toner is then attracted to the areas of the drum which was exposed to the laser
light. (The gap between the drum and the magnet sleeve is approximately 0.32 mm.) The non-exposed areas of the drum
repel the positively charged toner as these areas maintain the positive charge.
The developing roller is also AC-biased to ensure contrast in yielding by compensating the toner’s attraction and repelling
action during development.
1 7
2 5 6
Figure 2-1-12 Developing unit and toner container
(1) Magnet sleeve (5) DLP screw A

(2) Magnet roller (6) DLP screw B
(3) Developing blade (7) DLP case
(4) Blade magnet (8) Toner container
High voltage PWB
Developing Developing bias output

B Control PWB
roller
Magnet roller
Magnet sleeve
Developing DLPDRN
YC308-6
clutch
Figure 2-1-13 Developing section block diagram
2-1-8
2PG/2PH
2-1-5 Transfer/separation section

The transfer/separation section consists of the transfer roller, discharger brush and paper chute guide. A high voltage gen-
erated by the high voltage PWB is applied to the transfer roller for transfer charging. Paper after transfer is separated from
the drum.
5
1
4
2
3
Figure 2-1-14 Transfer/separation section
(1) Transfer roller

(2) Transfer bushes
(3) Discharger brush
(4) DC brush holder
(5) Paper chute guide
High voltage
PWB
Transfer Transfer bias

Discharger T
roller
brush
GND
Figure 2-1-15 Transfer/separation section block diagram
2-1-9
2PG/2PH
2-1-6 Cleaning section

After the transferring process, the drum needs to be physically cleaned of toner which is residual after the development
process. The cleaning blade is constantly pressed against the drum and scrapes the residual toner off to the sweep roller.
The waste toner is collected at the output end of the sweep roller and sent back to the toner container, into the waste toner
reservoir.
After the drum is physically cleaned, it then must be cleaned to the electrically neutral state. This is necessary to erase any
residual positive charge, ready to accept the uniform charge for the next print process. The residual charge is canceled by
exposing the drum to the light emitted from the eraser lamp (PWB). This lowers the electrical conductivity of the drum sur-
face making the residual charge on the drum surface escape to the ground.
Main frame
Waste toner reservoir
Drum unit
Figure 2-1-16 Cleaning section
(1) Eraser lamp (PWB)

(2) Sweep roller
(3) Cleaning blade
ERASER
YC316-1
Eraser
lamp
(PWB)
Control PWB
Drum
Figure 2-1-17 Cleaning section block diagram
2-1-10
2PG/2PH
2-1-7 Fuser section

The toner on the paper is molten and pressed into the paper as it passes between the heat roller and the press roller in the
fuser unit. The heat roller has a heater lamp inside which continuously turns on and off by the fuser thermistor to maintain
the constant temperature onto the heat roller surface. The heat roller is resin coated by florin to prevent toner from accu-
mulating on the roller after a long run. Care must be taken while handling the heat roller not to scratch the roller surface as
doing so may result in print problems. Fuser temperature is optimized to the paper type. The heat roller has four separa-
tors (claws) which are continuously in contact with its surface. These separators (claws) prevent the paper on which toner
has been fused from being wound around the heat roller causing paper jam. The press roller is made of the heat-resistant
silicon rubber. This roller is used to strongly press the paper towards the heat roller by means of press springs. The tem-
perature of the heat roller is constantly monitored by the control PWB using the fuser thermistor. Should the temperature
of the heat roller exceed the predetermined value, the fuser thermal cutout is activated to effectively disconnect the heater
lamp from power.
3
6
7
14
5
4 8 2
9
13
10
11
12
Figure 2-1-18 Fuser section
(1) Upper fuser frame (8) Separators

(2) Lower fuser frame (9) Fuser bushes
(3) Heat roller (10) Press springs
(4) Press roller (11) Press spring holders
(5) Fuser heater lamp (12) Fuser lever L (R)
(6) Fuser thermal cutout (13) Exit sensor
(7) Fuser thermistor (14) Actuator (exit sensor)
2-1-11
2PG/2PH
Fuser unit
Power High
voltage Control PWB
source PWB
PWB
Fuser thermal cutout
L HEATN
YC102-1 YC103-6 YC311-5
SLEEP
YC103-7 YC311-6
N ZCROSS
YC102-3 YC103-8 YC311-3
Fuser
heater
lamp
Fuser
thermistor
THERM
YC311-16
Figure 2-1-19 Fuser section block diagram
2-1-12
2PG/2PH
2-1-8 Paper exit section

The paper exit section transports the paper which passed the fuser unit towards the top tray. The paper which passed
through the fuser unit turns on the actuator (exit sensor) in the fuser unit, and is led by the guide comprised of the rear
cover, frame and the FD cover guide, finally reaching the upper FD roller. The paper is delivered to the top tray by the rota-
tion of the upper FD roller.
7 8
2
3 1
10
Figure 2-1-20 Paper exit section
(1) Exit roller

(2) Fuser exit pulley
(3) Middle pulley
(4) Rear cover
(5) Upper FD roller
(6) Exit pulley
(7) FD cover
(8) Top tray
(9) Exit sensor
(10) Actuator (exit sensor)
2-1-13
2PG/2PH
Fuser unit
Control PWB
EXITN
YC307-4
Exit sensor
Figure 2-1-21 Paper exit section block diagram
2-1-14
2PG/2PH
2-1-9 Duplex/conveying section

The duplex/conveying section consists of conveying path which sends the paper sent from the exit section to the paper
feed/conveying section when duplex printing.
10
8
4 6
7
1 3 5
2
Figure 2-1-22 Duplex/conveying section
(1) DU cover B
(2) DU holder
(3) Middle pulley B
(4) DU roller
(5) DU cover A
(6) Lower base cover
(7) Feed roller
(8) Feed pulley
(9) Exit sensor
(10) Actuator (exit sensor)
DUDR1
YC317-1
Duplex solenoid DUDR2
YC317-3
Fuser unit
Control PWB
EXITN
YC307-4
Exit sensor
Figure 2-1-23 Duplex/paper conveying section block diagram
2-1-15
2PG/2PH
2-1-16
2PG/2PH
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout
(1) PWBs
1 5
4
6
Machine left
Machine inside
2
Machine right
Figure 2-2-1 PWBs
1. Control PWB ................................................ Main controller: Controls the software such as the print data processing
and provides the interface with computers.
Engine: Controls printer hardware such as high voltage/bias output con-
trol, paper conveying system control, and fuser temperature control, etc.
2. Power source PWB...................................... After full-wave rectification of AC power source input, switching for
converting to 24 V DC for output. Controls the fuser heater lamp.
3. High voltage PWB........................................ Generates main charging, developing bias and transfer bias.
4. Operation panel PWB .................................. Consists the LED indicators and key switches.
5. APC PWB .................................................... Generates and controls the laser beam.
6. PD PWB....................................................... Controls horizontal synchronizing timing of laser beam.
7. Zener PWB .................................................. Adjusts the drum surface potential.
8. Eraser lamp PWB ........................................ Eliminates the residual electrostatic charge on the drum.
List of correspondences of PWB names

No. Name used in service manual Name used in parts list
1 Control PWB P.W.BOARD ASSY CONTROL WITH SOFTWARE(SP)
2 Power source PWB SWITCHING REGULATOR 120V
SWITCHING REGULATOR 230V
3 High voltage PWB HIGH VOLTAGE UNIT
4 Operation panel PWB P.W.B BOARD ASSY PANEL
5 APC PWB -
6 PD PWB -
7 Zener PWB -
8 Eraser lamp PWB -
2-2-1
2PG/2PH
(2) Switches and sensors
11 6
10
8
5
4 2
7 3
Machine left
1 Machine inside
Machine right
Figure 2-2-2 Switches and sensors
1. Power switch................................................ Turns ON/OFF the AC power source.

2. Interlock switch ............................................ Shuts off 24 V DC power line when the top cover is opened.
3. Cassette switch............................................ Detects open/close cassette.
4. Registration sensor ...................................... Detects the timing of primary paper feed.
5. Paper sensor................................................ Detects the presence of paper in the cassette.
6. MP paper sensor.......................................... Detects the presence of paper on the MP tray.
7. Exit sensor ................................................... Detects paper jam in the fuser or duplex conveying section.
8. Toner sensor ................................................ Detects the quantity of toner in a toner container.
9. Waste toner sensor ...................................... Detects when the waste toner reservoir (Drum unit) is full.
10. Fuser thermistor........................................... Measures the heat roller temperature.
11. Fuser thermal cutout .................................... Shuts off the power source to the fuser heater lamp when the heat roller
reaches extremely high temperature.
2-2-2
2PG/2PH
(3) Other electrical components
9
10
Machine left
1 Machine inside
7 5 6
Machine right
Figure 2-2-3 Other electrical components
1. Main motor ........................................................ Drives the paper feed/conveying section and fuser unit.
2. Polygon motor................................................... Drives the polygon mirror.
3. Right cooling fan motor ..................................... Cools the interior of machine.
4. Left cooling fan motor ....................................... Cools the interior of machine.
5. Registration clutch ............................................ Controls the secondary paper feed.
6. Paper feed clutch .............................................. Controls the paper cassette paper feed.
7. Developing clutch.............................................. Controls the toner feed.
8. Duplex solenoid ................................................ Controls the paper conveying at the duplex conveying section.
9. MP paper feed solenoid .................................... Controls the MPF bottom plate of the MP tray.
10. Fuser heater lamp............................................. Heats the heat roller.
2-2-3
2PG/2PH
2-2-4
2PG/2PH
2-3 Operation of the PWBs
2-3-1 Power source PWB
Power source PWB

Left +24V1
cooling FAN
fan motor
Zero cross ZCROSS
signal circuit
Power switch
SLEEP
AC input Switching
regulator +5V1
circuit
+24V2
Fuser heater Interlock
lamp control switch HEATN
circuit
+3.3V1
THERM
Fuser unit
Fuser thermistor
Fuser
heater lamp
Figure 2-3-1 Power source PWB block diagram
2-3-1
2PG/2PH
YC104 YC105 YC102
YC103
YC101
Figure 2-3-2 Power source PWB silk-screen diagram
Connector Pin No. Signal I/O Voltage Description

YC101 1 LIVE I 120 V AC AC power input
Connected 220 - 240 V AC
to the AC 2 NEUTRAL I 120 V AC AC power input
inlet
220 - 240 V AC
YC102 1 HEATER COM O 120 V AC Fuser heater lamp output
Connected 220 - 240 V AC
to the fuser 2 N.C. - - Not used
heater lamp
3 HEATER LIVE O 120 V AC Fuser heater lamp output
220 - 240 V AC
YC103 1 +24V1 O 24 V DC 24 V DC power source
Connected 2 SGND - - Ground
to the high 3 FAN I 0/24 V DC Left cooling fan motor: On/Off
voltage
PWB 4 THERM O Analog Fuser thermistor detection voltage
5 +3.3V I 3.3 V DC 3.3 V DC power source
6 HEATN I 0/3.3 V DC Fuser heater lamp: On/Off
7 SLEEP I 0/3.3 V DC Sleep mode signal: On/Off
8 ZCROSS O 0/3.3 V DC (pulse) Zero cross signal
9 +24V2 O 24 V DC 24 V DC power source (via interlock switch)
10 +24V2 O 24 V DC 24 V DC power source (via interlock switch)
11 PGND - - Ground
12 PGND - - Ground
Connected 2 FAN O 0/24 V DC Left cooling fan motor: On/Off
to the left
cooling fan
motor
YC105 1 +3.3V1 O 3.3 V DC 3.3 V DC power source

Connected 2 THERM I Analog Fuser thermistor detection voltage
to the fuser
thermistor
2-3-2
2PG/2PH
2-3-2 Control PWB
Control PWB
Engine Main controller
Laser scanner
unit I/F
Duplex solenoid
Registration clutch
Operation
MP paper feed panel PWB I/F
solenoid
Paper feed clutch

USB I/F
+3.3 V
Developing clutch
Memory card I/F

Paper feed sensor
Engine I/F
MP paper feed KUIO I/F
sensor
Main motor
Optional
paper feeder I/F Optional expanded
EEPROM
memory (DIMM)
Exit sensor
Toner sensor
Waste toner
sensor
Eraser lamp
Right/Left cooling
fan motors
High voltage PWB
Figure 2-3-3 Control PWB block diagram
2-3-3
6 YC318 1 YC313 5 YC305 1 YC308 YC309 YC306 13 YC319 1
1 3 1
5 1 6 1 2
3 1 2 1
19 1 3 1 3 1 2 1
YC312 YC300
4 1
YC311 YC301 YC304 YC314 YC315 A29

A1
A2 A30
B1 B29
B2 B30
YC1
2
1
52
51
U300
2
1 1
2-3-4
3
YC316 YC317
YS1
Figure 2-3-4 Control PWB silk-screen diagram

8
1 25
26 YC2 50
5
YC6
YC4
50
49
99
1
100
2 1
YC307
3 4
4
YC3
2PG/2PH
2PG/2PH

YC6 1 LED1 O 3.3/0 V DC Paper indicator display: On/Off
Connected 2 LED2 O 3.3/0 V DC Jam indicator display: On/Off
to the opera- 3 SW I Analog Cancel key/GO key: On/Off
tion panel
PWB 4 SGND - - Ground
5 LED3 O 3.3/0 V DC Ready indicator display: On/Off
6 LED4 O 3.3/0 V DC Attention indicator display: On/Off
7 LED5 O 3.3/0 V DC Toner indicator display: On/Off
8 LED6 O 3.3/0 V DC Data indicator display: On/Off
Connected 2 GND - - Ground
to the MP 3 HANDSN I 0/3.3 V DC MP paper sensor: On/Off
paper sen-
sor
Connected 2 PGND - - Ground
to the main 3 MMOTRDYN I 0/3.3 V DC Main motor ready signal
motor
4 MMOTCLK O 0/3.3 V DC (pulse) Main motor clock signal
5 REMOTEN O 0/3.3 V DC Main motor: On/Off
Connected 2 GND - - Ground
to the paper 3 PAPER I 0/3.3 V DC Paper sensor: On/Off
sensor
YC307 1 NC - - Not used
Connected 2 +3.3V2 O 3.3 V DC 3.3 V DC power source
to the exit 3 SGND - - Ground
sensor
4 EXITN I 0/3.3 V DC Exit sensor: On/Off
Connected 2 REGDRN O 0/24 V DC Registration clutch: On/Off
to the regis- 3 +24V3 O 24 V DC 24 V DC power source
tration
clutch, 4 FEDDRN O 0/24 V DC Paper feed clutch: On/Off
paper feed 5 +24V3 O 24 V DC 24 V DC power source
clutch and
6 DLPDRN O 0/24 V DC Developing clutch: On/Off
developing
clutch
Connected 2 MPFDRN O 0/24 V DC MP paper feed solenoid: On/Off
to the MP
paper feed
solenoid
2-3-5
2PG/2PH

YC311 1 +24V1 I 24 V DC 24 V DC power source
Connected 2 +3.3V2 O 3.3 V DC 3.3 V DC power source
to the high 3 ZCROSS I 0/3.3 V DC (pulse) Zero cross signal
voltage
PWB 4 FAN O 0/24 V DC Left cooling fan motor: On/Off
5 HEATN O 0/3.3 V DC Fuser heater lamp: On/Off
6 SLEEP O 0/3.3 V DC Sleep mode signal: On/Off
7 MHVDR O 0/3.3 V DC Main charger output signal: On/Off
8 RTHVDR O 0/3.3 V DC Transfer (reverse) bias output signal: On/Off
9 PSEL1 O 0/3.3 V DC Transfer (reverse) bias control signal: On/Off
10 HVCLK O 0/3.3 V DC (pulse) Developing bias clock signal
11 REGN I 0/3.3 V DC Registration sensor: On/Off
12 TCNT O PWM Transfer current control signal
13 MCNT O PWM Main charger output control signal
14 THVDR O 0/3.3 V DC Transfer bias output signal: On/Off
15 CASE I Analog Cassette switch: On/Off
16 THERM I Analog Fuser thermistor detection voltage
17 +24V3 O 24 V DC 24 V DC power source
18 SGND - - Ground
Connected 2 TNFULL I 0/3.3 V DC Waste toner full detection signal
to the waste 3 SGND - - Ground
toner sensor
YC313 1 +24V2 I 24 V DC 24 V DC power source
Connected 2 +24V2 I 24 V DC 24 V DC power source
to the high 3 PGND - - Ground
voltage
PWB 4 PGND - - Ground

Connected 2 TEMPTY I 0/3.3 V DC Toner quantity detection signal
to the toner 3 SGND - - Ground
sensor
Connected 2 FAN O 0/24 V DC Right cooling fan motor: On/Off
to the right
cooling fan
motor
YC316 1 ERASER O 0/24 V DC Eraser lamp: On/Off
Connected 2 ERASRW O 24 V DC 24 V DC power source
to the eraser
lamp
YC317 1 DUDR1 O 0/24 V DC Duplex solenoid (activate): On/Off
Connected 2 COMMON O 24 V DC 24 V DC power source
to the 3 DUDR2 O 0/24 V DC Duplex solenoid (return): On/Off
duplex sole-
noid
2-3-6
2PG/2PH

to the 3 PFSI I 0/3.3 V DC (pulse) Serial communication data input signal
optional
paper feeder 4 PFSO O 0/3.3 V DC (pulse) Serial communication data output signal
1 5 PFSEL O 0/3.3 V DC Paper feeder selection signal
6 +3.3V1 O 3.3 V DC 3.3 V DC power source
to the laser 3 PLGDRN O 0/3.3 V DC Polygon motor: On/Off
scanner unit
4 PLGRDY I 0/3.3 V DC Polygon motor ready signal
5 PLGCLK O 0/3.3 V DC (pulse) Polygon motor clock signal
6 PDN I 0/3.3 V DC (pulse) Horizontal synchronizing signal
7 SGND - - Ground
8 VDON O 0/3.3 V DC (pulse) Video data signal (+)
9 VDOP O 0/3.3 V DC (pulse) Video data signal (-)
10 OUTPEN O 0/3.3 V DC Laser output enable signal
11 SAMPLEN O 0/3.3 V DC Sample/hold timing switching signal
12 +3.3V1 O 3.3 V DC 3.3 V DC power source
2-3-7
2PG/2PH
2-3-8
2-4 Appendixes
Registration Paper feed Developing

2-4-1
YC-M YC-T Duplex
clutch clutch clutch MP paper
solenoid
PAPER feed solenoid +3.3V2 3 3
1 1 GND MP paper Operation panel PWB
GND 2 2
2 2
1 1
2 2
2 2
Paper sensor 2 2 HANDSN sensor
+3.3V2 1 1
3 3 YC501
Drum
1
2
3
4
5
6
7
8
+24V3
+24V3
1
2
3
4
5
6
7
8
DLPDRN 1 1
REGDRN 1 1
Transfer roller
FEDDRN
DUDR1
COMMON
(1) Wiring diagraml
+24V3
MPFDRN
Zener PWB
1
2
3
1
2
3 +24V3
4
5
6
1
2
3 DUDR2
1
2
1
2
3
Appendixes
LED6
LED5
LED4
LED3
SGND
SW
LED2
LED1
1
2
3
1
2
3
4
5
6
1
2
3
1
2
1
2
3
19 19 +24V1
1 1 YC306 YC308 YC317 YC309 YC304 8 8 1 8
18 18 +3.3V2
2 2 7 7 2 7
17 17 ZCROSS
3 3 6 6 3 6
16 16 FAN
4 4 5 5 4 5
15 15 HEATN YC6
YC202 5 5 4 4 5 4
14 14 SLEEP
6 6 3 3 6 3
13 13 MHVDR
7 7 2 2 7 2
12 12 RTHVDR
High voltage PWB 8 8 1 1 8 1
PSEL1 YC311 Control PWB
11 11 9 9
HVCLK
10 10 10 10
REGN POWERKEY
9 9 11 11 1 1 1
TCNT Switch PWB
8 8 12 12 2 2
MCNT GND (230V model only)
7 7 13 13 3 3 3
Registration sensor THVDR
6 6
Expanded DIMM slot

14 14
CASE +24V2 +24V3
5 5 15 15
THERM
Cassette switch 4 4 16 16
+24V3
3 3 17 17 +24V3
SGND 24 V DC power off 1 1 5 5
2 2 18 18 PGND
1 1 at sleep mode 2 2 4 4
+24V +3.3V1 3 3 PLGDRN
3 3 Polygon motor
+24V2 4 4 PLGRDY
1 1 1 1 2 2
YC203 +24V2 +3.3V1 +3.3V2 5 5 PLGCLK
2 2 2 2 1 1
PGND YC313 6 PDN
3 3 3 3 YC319 6 SGND
YC201 PGND DC-DC converter 7 7
4 4 4 4 VDON
Memory card slot

3.3 V DC power off 8 8
VDOP 7 7
2-4-1
at sleep mode
1
2
3
4
5
6
7
8
9
9 9
10
11
12
OUTPEN 6 6 APC PWB
YC-B 10 10
SAMPLEN 5 5
YC3 11 11
+3.3V1 4 4 YC1
12 12
USB
connector
3 3
FAN 3
YC307 YC315 YC301 YC305 YC314 YC312 YC318 2 2
YC316
PGND 11
PGND 12
SGND 2
+24V1 1
+24V2 9
+24V2 10
SLEEP 7
1 1
+3.3V1 5
HEATN 6
THERM 4
4
3
2
1
1
2
4
3
2
1
1
2
3
4
5
1
2
3
1
2
3
1
2
3
4
5
6
2
1
ZCROSS 8
YC103 YC3
4
3
2
1
1
2
4
3
2
1
1
2
3
4
5
1
2
3
1
2
3
1
2
3
4
5
6
2
1
4
3
2
1
Developing roller
+24V2
NC
YC104
FAN
PDN
PFSI
PFSO
SGND
Interlock
SGND
SGND
PGND
SGND
PGND
SGND
+24V1
+24V3
+24V3
EXITN
PFSEL
+3.3V2
+3.3V1
+3.3V1
+3.3V1
+3.3V2
+3.3V2
RFCLK
SW1 1 1
TNFULL
RFDATA
TEMPTY
switch
ERASER
MOTCLK
ERASRW
2 2
REMOTEN
1
2
3
4
MMOTRDYN
+24V1 Waste YC1
1
2
3
4
2
1
Toner
toner
FAN
+24V1
sensor
1
2
3
4
Power source PWB
2
1
sensor PD PWB
L L
Left cooling RFID PWB YC701
N N
fan motor
Eraser lamp PWB Laser scanner unit
YC101
Power YC105 Right
Fuse
switch cooling
1 1
8
7
6
5
4
3
2
1
YC102
1
2
3
4
5
fan motor
L
N
2 2
1
2
3
4
5
8
7
6
5
4
3
2
1
3
1
CN1
3
1
Main motor PF-120
Fuser heater lamp
1
2
3
1
2
3
Fuser thermistor
AC input
Exit sensor

Fuser unit
2PG/2PH
2PG/2PH
(2) Repetitive defects gauge
First occurrence of defect
[24.99 mm/1"] Upper registration roller
[37.68 mm/1 1/2"] Lower registration roller
[45.216 mm/1 3/4"] Transfer roller
[62.8 mm/2 1/2"] Developing roller (developing unit)
[73.162 mm/2 7/8"] Heat roller (fuser unit)

[78.5 mm/3 1/16"] Press roller (fuser unit)
[94 mm/3 11/16"] Drum (drum unit)
2-4-2
2PG/2PH
(3) Self diagnostic codes indication (Animation)
Click the icon to play the animation of the indicator combinations.
To play the animation, you have to install Adobe Flash Player and Adobe Reader (Version 6.01 or more) to your PC.
If the animation is not displayed, you should get the latest version from Adobe site (http://www.adobe.com/downloads/).
Indication Contents
Control PWB EEPROM error
Paper feeder communication error
Main motor error
PF paper feed motor error (Paper feeder 1)
PF paper feed motor error (Paper feeder 2)
Polygon motor (laser scanner unit) error
Broken fuser heater lamp wire
Abnormally high fuser thermistor temperature
2-4-3
2PG/2PH
Indication Contents
Broken fuser thermistor wire
Zero cross signal error
Control PWB checksum error
Control PWB RAM checksum error
Control PWB general failure
Control PWB engine communication error
Control PWB engine checksum error
Control PWB video data control error
2-4-4
2PG/2PH
(4) Maintenance parts list

Low model
Maintenance part name Alternative part
Part No.
Name used in service manual Name used in parts list No.
Maintenance kit (120 V specifications) MK-182/MAINTENANCE KIT 1702PG7US0 072PG7US
DK-150
DV-162(U)
Maintenance kit (230 V specifications) MK-180/MAINTENANCE KIT 1702PG8NL0 072PG8NL
DK-150
DV-160(E)
Maintenance kit (240 V specifications) MK-184/MAINTENANCE KIT 1702PG8AS0 072PG8AS
DK-150
DV-164(AO)
High model
Maintenance part name Alternative part
Part No.
Name used in service manual Name used in parts list No.
Maintenance kit (120 V specifications) MK-172/MAINTENANCE KIT 1702LZ7US0 072LZ7US
DK-170
DV-172(U)
Maintenance kit (230 V specifications) MK-170/MAINTENANCE KIT 1702LZ8NL0 072LZ8NL
DK-170
DV-170(E)
Maintenance kit (240 V specifications) MK-174/MAINTENANCE KIT 1702LZ8AS0 072LZ8AS
DK-170
DV-174(AO)
2-4-5
2PG/2PH
2-4-6
KYOCERA Document Solutions America, Inc. KYOCERA Document Solutions Asia Limited
Headquarters 16/F.,Mita Centre, 552-566, Castle Peak Road
225 Sand Road, Tsuenwan, NT, Hong Kong
Fairfield, New Jersey 07004-0008, USA Phone: +852-2610-2181
Phone: +1-973-808-8444 Fax: +852-2610-2063
Fax: +1-973-882-6000
KYOCERA Document Solutions
Latin America (China) Corporation
8240 NW 52nd Terrace Dawson Building, Suite 100 8F, No. 288 Nanjing Road West, Huangpu District,
Miami, Florida 33166, USA Shanghai,200003, China
Phone: +1-305-421-6640 Phone: +86-21-5301-1777
Fax: +1-305-421-6666 Fax: +86-21-5302-8300

KYOCERA Document Solutions Canada, Ltd. (Thailand) Corp., Ltd.
6120 Kestrel Rd., Mississauga, ON L5T 1S8,
335 Ratchadapisek Road, Bangsue, Bangkok 10800,
Canada
Thailand
Phone: +1-905-670-4425
Phone: +66-2-586-0333
Fax: +1-905-670-8116
Fax: +66-2-586-0278

Singapore Pte. Ltd.
Mexico, S.A. de C.V.
12 Tai Seng Street #04-01A,
Calle Arquimedes No. 130, 4 Piso, Colonia Polanco
Luxasia Building, Singapore 534118
Chapultepec, Delegacion Miguel Hidalgo,
Phone: +65-6741-8733
Distrito Federal, C.P. 11560, México
Fax: +65-6748-3788
Phone: +52-555-383-2741
Fax: +52-555-383-7804
Hong Kong Limited
KYOCERA Document Solutions Brazil, Ltda. 16/F.,Mita Centre, 552-566, Castle Peak Road
Av.Tambore,1180 Mod.B-09 CEP 06460-000 Tsuenwan, NT, Hong Kong
Phone: +852-3582-4000
Tambore-Barueri-SP, Brazil
Fax: +852-3185-1399
Phone: +55-11-4195-8496
Fax: +55-11-4195-6167
Taiwan Corporation
KYOCERA Document Solutions 6F., No.37, Sec. 3, Minquan E. Rd.,
Australia Pty. Ltd. Zhongshan Dist., Taipei 104, Taiwan R.O.C.
Phone: +886-2-2507-6709
Level 3, 6-10 Talavera Road North Ryde N.S.W, 2113,
Fax: +886-2-2507-8432
Australia
Phone: +61-2-9888-9999
Fax: +61-2-9888-9588 KYOCERA Document Solutions Korea Co., Ltd.
18F, Kangnam bldg, 1321-1,
Seocho-Dong, Seocho-Gu, Seoul, Korea
KYOCERA Document Solutions Phone: +822-6933-4050
Fax: +822-747-0084
New Zealand Ltd.
1-3 Parkhead Place, Albany, Auckland 1330,
New Zealand
Phone: +64-9-415-4517 India Private Limited
Fax: +64-9-415-4597 First Floor, ORCHID CENTRE
Sector-53, Golf Course Road, Gurgaon 122 002,
India
Phone: +91-0124-4671000
Fax: +91-0124-4671001
KYOCERA Document Solutions Europe B.V. KYOCERA Document Solutions
Bloemlaan 4, 2132 NP Hoofddorp, Deutschland GmbH
The Netherlands
Otto-Hahn-Strasse 12, 40670 Meerbusch,
Phone: +31-20-654-0000
Germany
Fax: +31-20-653-1256
Phone: +49-2159-9180
Fax: +49-2159-918100
KYOCERA Document Solutions Nederland B.V.
Beechavenue 25, 1119 RA Schiphol-Rijk, KYOCERA Document Solutions Austria GmbH
The Netherlands
Eduard-Kittenberger-Gasse 95, 1230 Vienna,
Phone: +31-20-5877200
Austria
Fax: +31-20-5877260
Phone: +43-1-863380
Fax: +43-1-86338-400
KYOCERA Document Solutions (U.K.) Limited
Eldon Court, 75-77 London Road, KYOCERA Document Solutions Nordic AB
Reading, Berkshire RG1 5BS,
Esbogatan 16B 164 75 Kista, Sweden
United Kingdom
Phone: +46-8-546-550-00
Phone: +44-118-931-1500
Fax: +46-8-546-550-10
Fax: +44-118-931-1108
KYOCERA Document Solutions Italia S.p.A. KYOCERA Document Solutions Norge Nuf
Postboks 150 Oppsal, 0619 Oslo,
Via Verdi, 89/91 20063 Cernusco s/N.(MI),
Norway
Italy
Phone: +47-22-62-73-00
Phone: +39-02-921791
Fax: +47-22-62-72-00
Fax: +39-02-92179-600
KYOCERA Document Solutions Belgium N.V. KYOCERA Document Solutions Danmark A/S
Ejby Industrivej 60, DK-2600 Glostrup,
Sint-Martinusweg 199-201 1930 Zaventem,
Denmark
Belgium
Phone: +45-70223880
Phone: +32-2-7209270
Fax: +45-45765850
Fax: +32-2-7208748
KYOCERA Document Solutions France S.A.S. KYOCERA Document Solutions Portugal Lda.
Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa,
Espace Technologique de St Aubin
Portugal
Route de I’Orme 91195 Gif-sur-Yvette CEDEX,
Phone: +351-21-843-6780
France
Fax: +351-21-849-3312
Phone: +33-1-69852600
Fax: +33-1-69853409
KYOCERA Document Solutions Espana, S.A. South Africa (Pty) Ltd.
Edificio Kyocera, Avda. de Manacor No.2, KYOCERA House, Hertford Office Park,
28290 Las Matas (Madrid), Spain 90 Bekker Road (Cnr. Allandale), Midrand, South Africa.
Phone: +34-91-6318392 Phone: +27-11-540-2600
Fax: +34-91-6318219 Fax: +27-11-466-3050
KYOCERA Document Solutions Finland Oy KYOCERA Document Solutions Russia LLC

Atomitie 5C, 00370 Helsinki, Botanichesky pereulok 5, Moscow, 129090,
Finland Russia
Phone: +358-9-47805200 Phone: +7(495)741-0004
Fax: +358-9-47805390 Fax: +7(495)741-0018
KYOCERA Document Solutions KYOCERA Document Solutions Middle East

Europe B.V., Amsterdam (NL) Zürich Branch Dubai Internet City, Bldg. 17,
Office 157 P.O. Box 500817, Dubai,
Hohlstrasse 614, 8048 Zürich,
United Arab Emirates
Switzerland
Phone: +971-04-433-0412
Phone: +41-44-9084949
Fax: +41-44-9084950
KYOCERA Document Solutions Inc.

2-28, 1-chome, Tamatsukuri, Chuo-ku
Osaka 540-8585, Japan
Phone: +81-6-6764-3555
http://www.kyoceradocumentsolutions.com
© 2013 KYOCERA Document Solutions Inc.

is a trademark of KYOCERA Corporation

P2035d - 2135d SM R1

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ECOSYS P2035d

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF

IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE

Notation of products in the manual

ECOSYS P2035d : Low model

Revision Date Pages Revised contents

General warning. Warning of risk of electric shock.

Warning of high temperature.

General prohibited action. Disassembly prohibited.

Always ground the copier.

• Always use parts having the correct specifications. ............................................................................

• Remove toner completely from electronic components. .....................................................................

1-3 Maintenance Mode

1-5 Assembly and Disassembly

1-5-6 Transfer/separation section ..................................................................................................................1-5-14

2-1 Mechanical Construction

2-2 Electrical Parts Layout

2-3 Operation of the PWBs

Printing method Electrophotography, laser scan

Paper weight Cassette 60 to 120 g/m2 (Duplex: 60 to 105 g/m2)

MP tray 60 to 220 g/m2

MP tray Plain, Transparency, Preprinted, Labels, Bond, Recycled, Rough, Vellum,

Printing speed Simplex A4:35 ppm

Duplex A4:19 ppm

First print time 6 s or less

Warm-up time Power on 15 s or less

Paper capacity Cassette 250 sheets (80 g/m2, Letter/A4 or smaller)

MP tray 50 sheets (80 g/m2, Letter/A4 or smaller)

Output tray Simplex 250 sheets (80 g/m2)

Continuous printing 1 to 999 sheets

Photoconductor OPC drum (diameter 30 mm)

Image write system Semiconductor laser (1 beam)

Charging system Scorotron (positive charging)

Transfer system Transfer roller (negative-charged)

Separation system Small diameter separation, discharger brush

Cleaning system Drum: Counter blade

Charge erasing system Exposure by eraser lamp (LED)

Fusing system Heat roller system

Operating envi- Tempera- 10 to 32.5 °C/50 to 90.5 °F

Altitude 2,500 m/8,202 ft maximum

Brightness 1,500 lux maximum

CPU PowerPC 405F5/360 MHz

Supported OS Windows XP, Windows XP Professional, Windows Server 2003,

Dimension (W × D × H) 375 × 393 × 250 mm

Weight (without toner container) 12 kg/26.5 lb or less

Power source 120 V AC, 60 Hz, 8.0 A

NOTE: These specifications are subject to change without notice.

1-1-2 Parts names

1. Top cover 8. MP tray

(2) Operation panel

1-1-3 Machine cross section

1. Cassette 8. Laser scanner unit

This page is intentionally left blank.

1-2-1 Installation environment

Machine front: 500 mm/19 11/16"

300 mm 300 mm 200 mm 500 mm

220 - 240 V AC model 120 V AC model

1. Printer 11. Power cord