G.R. No.

170631, February 10, 2016

CARAVAN TRAVEL AND TOURS INTERNATIONAL, INC., Petitioner, v. ERMILINDA R.

ABEJAR, Respondent.

DECISION

LEONEN, J.:

The plaintiff may first prove the employer's ownership of the vehicle involved in a mishap by
presenting the vehicle's registration in evidence. Thereafter, a disputable presumption that the
requirements for an employer's liability under Article 21801 of the Civil Code have been satisfied will
arise. The burden of evidence then shifts to the defendant to show that no liability under Article 2180
has ensued. This case, thus, harmonizes the requirements of Article 2180, in relation to Article
21762of the Civil Code, and the so-called registered-owner rule as established in this court's rulings
in Aguilar, Sr. v. Commercial Savings Bank,3Del Carmen, Jr. v. Bacoy,4Filcar Transport Services v.
Espinas,5 and Mendoza v. Spouses Gomez.6

Through this Petition for Review on Certiorari,7 Caravel Travel and Tours International, Inc. (Caravan)
prays that the Decision8 dated October 3, 2005 and the Resolution9 dated November 29, 2005 of the
Court of Appeals Twelfth Division be reversed and set aside.10

On July 13, 2000, Jesmariane R. Reyes (Reyes) was walking along the west-bound lane of Sampaguita
Street, United Parañaque Subdivision IV, Parañaque City.11 A Mitsubishi L-300 van with plate number
PKM 19512 was travelling along the east-bound lane, opposite Reyes.13 To avoid an incoming vehicle,
the van swerved to its left and hit Reyes.14 Alex Espinosa (Espinosa), a witness to the accident, went
to her aid and loaded her in the back of the van.15 Espinosa told the driver of the van, Jimmy Bautista
(Bautista), to bring Reyes to the hospital.16 Instead of doing so, Bautista appeared to have left the van
parked inside a nearby subdivision with Reyes still in the van.17Fortunately for Reyes, an unidentified
civilian came to help and drove Reyes to the hospital.18

Upon investigation, it was found that the registered owner of the van was Caravan.19 Caravan is a
corporation engaged in the business of organizing travels and tours.20 Bautista was Caravan's
employee assigned to drive the van as its service driver.21

Caravan shouldered the hospitalization expenses of Reyes.22 Despite medical attendance, Reyes died
two (2) days after the accident.23

Respondent Ermilinda R. Abejar (Abejar), Reyes' paternal aunt and the person who raised her since
she was nine (9) years old,24 filed before the Regional Trial Court of Parañaque a Complaint 25 for
damages against Bautista and Caravan. In her Complaint, Abejar alleged that Bautista was an
employee of Caravan and that Caravan is the registered owner of the van that hit Reyes. 26

Summons could not be served on Bautista.27 Thus, Abejar moved to drop Bautista as a
defendant.28The Regional Trial Court granted her Motion.29

After trial, the Regional Trial Court found that Bautista was grossly negligent in driving the vehicle. 30It
awarded damages in favor of Abejar, as follows:
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WHEREFORE, considering that the [respondent] was able to provide by preponderance of evidence her
cause of action against the defendants, judgment is hereby rendered ordering defendants JIMMY
BAUTISTA and CARAVAN TRAVEL and TOURS[,] INC., to jointly and solidarity pay the plaintiff, the
following, to wit:
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1. The amount of P35,000.00 representing actual damages;

2. The amount of P300,000.00 as moral damages;

3. The amount of P30,000.00 as exemplary damages;

4. The amount of P50,000.00 as and by way of attorney's fees; and

5. The cost of suit.

SO ORDERED.31 ChanRobles Vi rtua lawlib rary

Caravan's Motion for Reconsideration32 was denied through the October 20, 2003 Order33 of the
Regional Trial Court.

The Court of Appeals affirmed with modification the Regional Trial Court's July 31, 2003 Decision and
October 20, 2003 Order, as follows:
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WHEREFORE, premises considered, the instant appeal is DENIED for lack of merit. The assailed
Decision dated 31 July 2003 and Order dated 20 October 2003 of the Regional Trial Court, City of
Para[ñ]aque, Branch 258, in Civil Case No. 00-0447 are AFFIRMED with the
following MODIFICATIONS:

1. Moral Damages is REDUCED to Php 200,000.00;

2. Death Indemnity of Php 50,000.00 is awarded;

3. The Php 35,000.00 actual damages, Php 200,000.00 moral damages, Php 30,000.00
exemplary damages and Php 50,000.00 attorney's fees shall earn interest at the rate of
6% per annum computed from 31 July 2003, the date of the [Regional Trial Court's] decision;
and upon finality of this Decision, all the amounts due shall earn interest at the rate of
12% per annum, in lieu of 6% per annum, until full payment; and

4. The Php 50,000.00 death indemnity shall earn interest at the rate of 6% per annum computed
from the date of promulgation of this Decision; and upon finality of this Decision, the amount
due shall earn interest at the rate of 12% per annum, in lieu of 6% per annum, until full
payment.

Costs against [Caravan].

SO ORDERED.34 ChanRoblesVi rt ualawlib ra ry

Caravan filed a Motion for Reconsideration, but it was denied in the Court of Appeals' assailed
November 29, 2005 Resolution.35

Hence, this Petition was filed.

Caravan argues that Abejar has no personality to bring this suit because she is not a real party in
interest. According to Caravan, Abejar does not exercise legal or substitute parental authority. She is
also not the judicially appointed guardian or the only living relative of the deceased. 36 She is also not
"the executor or administrator of the estate of the deceased."37 According to Caravan, only the victim
herself or her heirs can enforce an action based on culpa aquiliana such as Abejar's action for
damages.38

Caravan adds that Abejar offered no documentary or testimonial evidence to prove that Bautista, the
driver, acted "within the scope of his assigned tasks"39 when the accident occurred.40 According to
Caravan, Bautista's tasks only pertained to the transport of company personnel or products, and when
the accident occurred, he had not been transporting personnel or delivering products of and for the
company.41

Caravan also argues that "it exercised the diligence of a good father of a family in the selection and
supervision of its employees."42

Caravan further claims that Abejar should not have been awarded moral damages, actual damages,
death indemnity, exemplary damages, and attorney's fees.43 It questions the Certificate provided by
Abejar as proof of expenses since its signatory, a certain Julian Peñaloza (Peñaloza), was not
presented in court, and Caravan was denied the right to cross-examine him.44 Caravan argues that
the statements in the Certification constitute hearsay.45 It also contends that based on Article
2206(3)46 of the Civil Code, Abejar is not entitled to moral damages.47 It insists that moral and
exemplary damages should not have been awarded to Abejar because Caravan acted in good
faith.48Considering that moral and exemplary damages are unwarranted, Caravan claims that the
award of attorney's fees should have also been removed.49

Lastly, Caravan argues that it should not be held solidarily liable with Bautista since Bautista was
already dropped as a party.50

Abejar counters that Caravan failed to provide proof that it exercised the requisite diligence in the
selection and supervision of Bautista.51 She adds that the Court of Appeals' ruling that Caravan is
solidarily liable with Bautista for moral damages, exemplary damages, civil indemnity ex delicto, and
attorney's fees should be upheld.52 Abejar argues that since Caravan is the registered owner of the
van, it is directly, primarily, and solidarity liable for the tortious acts of its driver. 53

For resolution are the following issues:

First, whether respondent Ermilinda R. Abejar is a real party in interest who may bring an action for
damages against petitioner Caravan Travel and Tours International, Inc. on account of Jesmariane R.
Reyes' death; and

Second, whether petitioner should be held liable as an employer, pursuant to Article 2180 of the Civil
Code.

We deny the Petition.

Having exercised substitute parental authority, respondent suffered actual loss and is, thus, a real
party in interest in this case.

In her Complaint, respondent made allegations that would sustain her action for damages: that she
exercised substitute parental authority over Reyes; that Reyes' death was caused by the negligence of
petitioner and its driver; and that Reyes' death caused her damage.54 Respondent properly filed an
action based on quasi-delict. She is a real party in interest.

Rule 3, Section 2 of the 1997 Rules of Civil Procedure defines a real party in interest:
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RULE 3. Parties to Civil Actions

....

SECTION 2. Parties in Interest. — A real party in interest is the party who stands to be benefited or
injured by the judgment in the suit, or the party entitled to the avails of the suit. Unless otherwise
authorized by law or these Rules, every action must be prosecuted or defended in the name of the real
party in interest.
"To qualify a person to be a real party in interest in whose name an action must be prosecuted, he [or
she] must appear to be the present real owner of the right sought to be enforced."55Respondent's
capacity to file a complaint against petitioner stems from her having exercised substitute parental
authority over Reyes.

Article 216 of the Family Code identifies the persons who exercise substitute parental authority:
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Art. 216. In default of parents or a judicially appointed guardian, the following persons shall exercise
substitute parental authority over the child in the order indicated:

(1) The surviving grandparent, as provided in Art. 214;56

(2) The oldest brother or sister, over twenty-one years of age, unless unfit or disqualified; and

(3) The child's actual custodian, over twenty-one years of age, unless unfit or disqualified.

Whenever the appointment or a judicial guardian over the property of the child becomes necessary,
the same order of preference shall be observed. (Emphasis supplied)
Article 233 of the Family Code provides for the extent of authority of persons exercising substitute
parental authority, that is, the same as those of actual parents:
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Art. 233. The person exercising substitute parental authority shall have the same authority over the
person of the child as the parents. (Emphasis supplied)
Both of Reyes' parents are already deceased.57 Reyes' paternal grandparents are also both
deceased.58 The whereabouts of Reyes' maternal grandparents are unknown.59 There is also no record
that Reyes has brothers or sisters. It was under these circumstances that respondent took custody of
Reyes when she was a child, assumed the role of Reyes' parents, and thus, exercised substitute
parental authority over her.60 As Reyes' custodian, respondent exercised the full extent of the
statutorily recognized rights and duties of a parent. Consistent with Article 220 61 of the Family Code,
respondent supported Reyes' education62 and provided for her personal needs.63 To echo respondent's
words in her Complaint, she treated Reyes as if she were her own daughter.64

Respondent's right to proceed against petitioner, therefore, is based on two grounds.

First, respondent suffered actual personal loss. With her affinity for Reyes, it stands to reason that
when Reyes died, respondent suffered the same anguish that a natural parent would have felt upon
the loss of one's child. It is for this injury — as authentic and personal as that of a natural parent —
that respondent seeks to be indemnified.

Second, respondent is capacitated to do what Reyes' actual parents would have been capacitated to
do.

In Metro Manila Transit Corporation v. Court of Appeals,65Tapdasan, Jr. v. People,66 and Aguilar, Sr. v.
Commercial Savings Bank,67 this court allowed natural parents of victims to recover damages for the
death of their children. Inasmuch as persons exercising substitute parental authority have the full
range of competencies of a child's actual parents, nothing prevents persons exercising substitute
parental authority from similarly possessing the right to be indemnified for their ward's death.

We note that Reyes was already 18 years old when she died. Having reached the age of majority, she
was already emancipated upon her death. While parental authority is terminated upon
emancipation,68 respondent continued to support and care for Reyes even after she turned 18.69Except
for the legal technicality of Reyes' emancipation, her relationship with respondent remained the same.
The anguish and damage caused to respondent by Reyes' death was no different because of Reyes'
emancipation.

In any case, the termination of respondent's parental authority is not an insurmountable legal bar that
precludes the filing of her Complaint. In interpreting Article 1902 70 of the old Civil Code, which is
substantially similar to the first sentence of Article 217671 of the Civil Code, this court in The Receiver
For North Negros Sugar Company, Inc. v. Ybañez, et al.72 ruled that brothers and sisters may recover
damages, except moral damages, for the death of their sibling.73 This court declared that Article 1902
of the old Civil Code (now Article 2176) is broad enough to accommodate even plaintiffs who are not
relatives of the deceased, thus:74
This Court said: "Article 1902 of the Civil Code declares that any person who by an act or omission,
characterized by fault or negligence, causes damage to another shall be liable for the damage done ...
a person is liable for damage done to another by any culpable act; and by any culpable act is meant
any act which is blameworthy when judged by accepted legal standards. The idea thus expressed is
undoubtedly broad enough to include any rational conception of liability for the tortious acts likely to
be developed in any society." The word "damage" in said article, comprehending as it does all that are
embraced in its meaning, includes any and all damages that a human being may suffer in any and all
the manifestations of his life: physical or material, moral or psychological, mental or spiritual,
financial, economic, social, political, and religious.
It is particularly noticeable that Article 1902 stresses the passive subject of the obligation to pay
damages caused by his fault or negligence. The article does not limit or specify the active subjects,
much less the relation that must exist between the victim of the culpa aquiliana and the person who
may recover damages, thus warranting the inference that, in principle, anybody who suffers any
damage from culpa aquiliana, whether a relative or not of the victim, may recover damages from
the person responsible therefor[.]75 (Emphasis supplied, citations omitted)
II

Respondent's Complaint is anchored on an employer's liability for quasi-delict provided in Article 2180,
in relation to Article 2176 of the Civil Code. Articles 2176 and 2180 read:
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ARTICLE 2176. Whoever by act or omission causes damage to another, there being fault or
negligence, is obliged to pay for the damage done. Such fault or negligence, if there is no pre-existing
contractual relation between the parties, is called a quasi-delict and is governed by the provisions of
this Chapter.

.....

ARTICLE 2180. The obligation imposed by article 2176 is demandable not only for one's own acts or
omissions, but also for those of persons for whom one is responsible.

The father and, in case of his death or incapacity, the mother, are responsible for the damages caused
by the minor children who live in their company.

Guardians are liable for damages caused by the minors or incapacitated persons who are under their
authority and live in their company.

The owners and managers of an establishment or enterprise are likewise responsible for damages
caused by their employees in the service of the branches in which the latter are employed or on the
occasion of their functions.

Employers shall be liable for the damages caused by their employees and household helpers acting
within the scope of their assigned tasks, even though the former are not engaged in any business or
industry.

The State is responsible in like manner when it acts through a special agent; but not when the
damage has been caused by the official to whom the task done properly pertains, in which case what
is provided in article 2176 shall be applicable.

Lastly, teachers or heads of establishments of arts and trades shall be liable for damages caused by
their pupils and students or apprentices, so long as they remain in their custody.

The responsibility treated of in this article shall cease when the persons herein mentioned prove that
they observed all the diligence of a good father of a family to prevent damage. (Emphasis supplied)
Contrary to petitioner's position, it was not fatal to respondent's cause that she herself did not adduce
proof that Bautista acted within the scope of his authority. It was sufficient that Abejar proved that
petitioner was the registered owner of the van that hit Reyes.

The resolution of this case must consider two (2) rules. First, Article 2180's specification that
"[e]mployers shall be liable for the damages caused by their employees . . . acting within the scope of
their assigned tasks[.]" Second, the operation of the registered-owner rule that registered owners are
liable for death or injuries caused by the operation of their vehicles.76

These rules appear to be in conflict when it comes to cases in which the employer is also the
registered owner of a vehicle. Article 2180 requires proof of two things: first, an employment
relationship between the driver and the owner; and second, that the driver acted within the scope of
his or her assigned tasks. On the other hand, applying the registered-owner rule only requires the
plaintiff to prove that the defendant-employer is the registered owner of the vehicle.

The registered-owner rule was articulated as early as 1957 in Erezo, et al. v. Jepte,77 where this court
explained that the registration of motor vehicles, as required by Section 5(a)78 of Republic Act No.
4136, the Land Transportation and Traffic Code, was necessary "not to make said registration the
operative act by which ownership in vehicles is transferred, . . . but to permit the use and operation of
the vehicle upon any public highway[.]"79 Its "main aim . . . is to identify the owner so that if any
accident happens, or that any damage or injury is caused by the vehicle on the public highways,
responsibility therefor can be fixed on a definite individual, the registered owner."80

Erezo notwithstanding, Castilex Industrial Corporation v. Vasquez, Jr.81 relied on Article 2180 of the
Civil Code even though the employer was also the registered owner of the vehicle. 82 The registered-
owner rule was not mentioned.

In Castilex, Benjamin Abad (Abad) was a manager of Castilex Industrial Corporation (Castilex).
Castilex was also the registered owner of a Toyota Hi-Lux pick-up truck. While Abad was driving the
pick-up truck, it collided with a motorcycle driven by Romeo Vasquez (Vasquez). Vasquez died a few
days after. Vasquez's parents filed a case for damages against Abad and Castilex.83 Castilex denied
liability, arguing that Abad was acting in his private capacity at the time of the accident.84

This court absolved Castilex of liability, reasoning that it was incumbent upon the plaintiff to prove
that the negligent employee was acting within the scope of his assigned tasks.85 Vasquez's parents
failed to prove this.86 This court outlined the process necessary for an employer to be held liable for
the acts of its employees and applied the process to the case:
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Under the fifth paragraph of Article 2180, whether or not engaged in any business or industry, an
employer is liable for the torts committed by employees within the scope of his assigned tasks. But it
is necessary to establish the employer-employee relationship; once this is done, the plaintiff must
show, to hold the employer liable, that the employee was acting within the scope of his assigned task
when the tort complained of was committed. It is only then that the employer may find it necessary to
interpose the defense of due diligence in the selection and supervision of the employee.

....

Since there is paucity of evidence that ABAD was acting within the scope of the functions entrusted to
him, petitioner CASTILEX had no duty to show that it exercised the diligence of a good father of a
family in providing ABAD with a service vehicle. Thus, justice and equity require that petitioner be
relieved of vicarious liability for the consequences of the negligence of ABAD in driving its vehicle.
(Emphasis supplied, citations omitted)87 ChanRoblesVi rtua lawlib rary

Aguilar, Sr. v. Commercial Savings Bank recognized the seeming conflict between Article 2180 and the
registered-owner rule and applied the latter.88

In Aguilar, Sr., a Mitsubishi Lancer, registered in the name of Commercial Savings Bank and driven by
the bank's assistant vice-president Ferdinand Borja, hit Conrado Aguilar, Jr. The impact killed Conrado
Aguilar, Jr. His father, Conrado Aguilar, Sr. filed a case for damages against Ferdinand Borja and
Commercial Savings Bank. The Regional Trial Court found Commercial Savings Bank solidarity liable
with Ferdinand Borja.89

However, the Court of Appeals disagreed with the trial court's Decision and dismissed the complaint
against the bank. The Court of Appeals reasoned that Article 2180 requires the plaintiff to prove that
at the time of the accident, the employee was acting within the scope of his or her assigned tasks. The
Court of Appeals found no evidence that Ferdinand Borja was acting as the bank's assistant vice-
president at the time of the accident.90

The Court of Appeals' ruling was reversed by this court.91Aguilar, Sr. reiterated the following
pronouncements made in Erezo in ruling that the bank, as the registered owner of the vehicle, was
primarily liable to the plaintiff:92
The main aim of motor vehicle registration is to identify the owner so that if any accident happens, or
that any damage or injury is caused by the vehicle on the public highways, responsibility therefor can
be fixed on a definite individual, the registered owner....

....
A victim of recklessness on the public highways is usually without means to discover or identify the
person actually causing the injury or damage. He has no means other than by a recourse to the
registration in the Motor Vehicles Office to determine who is the owner. The protection that the law
aims to extend to him would become illusory were the registered owner given the opportunity to
escape liability by disproving his ownership.93ChanRobles Virtualawl ibra ry

Thus, Aguilar, Sr. concluded:

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In our view, respondent bank, as the registered owner of the vehicle, is primarily liable for Aguilar,
Jr.'s death. The Court of Appeals erred when it concluded that the bank was not liable simply because
(a) petitioner did not prove that Borja was acting as the bank's vice president at the time of the
accident; and (b) Borja had, according to respondent bank, already bought the car at the time of the
mishap. For as long as the respondent bank remained the registered owner of the car involved in the
vehicular accident, it could not escape primary liability for the death of petitioner's son.94(Emphasis
supplied)
Preference for the registered-owner rule became more pronounced in Del Carmen, Jr. v. Bacoy:95
Without disputing the factual finding of the [Court of Appeals] that Allan was still his employee at the
time of the accident, a finding which we see no reason to disturb, Oscar Jr. contends that Allan drove
the jeep in his private capacity and thus, an employer's vicarious liability for the employee's fault
under Article 2180 of the Civil Code cannot apply to him.

The contention is no longer novel. In Aguilar Sr. v. Commercial Savings Bank, the car of therein
respondent bank caused the death of Conrado Aguilar, Jr. while being driven by its assistant vice
president. Despite Article 2180, we still held the bank liable for damages for the accident as said
provision should defer to the settled doctrine concerning accidents involving registered
motor vehicles, i.e., that the registered owner of any vehicle, even if not used for public service,
would primarily be responsible to the public or to third persons for injuries caused the latter while the
vehicle was being driven on the highways or streets. We have already ratiocinated that:
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The main aim of motor vehicle registration is to identify the owner so that if any accident happens, or
that any damage or injury is caused by the vehicle on the public highways, responsibility therefor can
be fixed on a definite individual, the registered owner. Instances are numerous where vehicles running
on public highways caused accidents or injuries to pedestrians or other vehicles without positive
identification of the owner or drivers, or with very scant means of identification. It is to forestall these
circumstances, so inconvenient or prejudicial to the public, that the motor vehicle registration is
primarily ordained, in the interest of the determination of persons responsible for damages or injuries
caused on public highways.96 (Emphasis supplied, citations omitted)
Filcar Transport Services v. Espinas97 stated that the registered owner of a vehicle can no longer use
the defenses found in Article 2180:98
Neither can Filcar use the defenses available under Article 2180 of the Civil Code - that the employee
acts beyond the scope of his assigned task or that it exercised the due diligence of a good father of a
family to prevent damage - because the motor vehicle registration law, to a certain extent, modified
Article 2180 of the Civil Code by making these defenses unavailable to the registered owner of the
motor vehicle. Thus, for as long as Filcar is the registered owner of the car involved in the vehicular
accident, it could not escape primary liability for the damages caused to Espinas.99 ChanRobles Virtualawl ibra ry

Mendoza v. Spouses Gomez100 reiterated this doctrine.

However, Aguilar, Sr., Del Carmen, Filcar, and Mendoza should not be taken to mean that Article 2180
of the Civil Code should be completely discarded in cases where the registered-owner rule finds
application.

As acknowledged in Filcar, there is no categorical statutory pronouncement in the Land Transportation

and Traffic Code stipulating the liability of a registered owner.101 The source of a registered owner's
liability is not a distinct statutory provision, but remains to be Articles 2176 and 2180 of the Civil
Code:
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While Republic Act No. 4136 or the Land Transportation and Traffic Code does not contain any
provision on the liability of registered owners in case of motor vehicle mishaps, Article 2176, in
relation with Article 2180, of the Civil Code imposes an obligation upon Filcar, as registered owner, to
answer for the damages caused to Espinas' car.102 ChanRoble sVirt ualawli brary

Thus, it is imperative to apply the registered-owner rule in a manner that harmonizes it with Articles
2176 and 2180 of the Civil Code. Rules must be construed in a manner that will harmonize them with
other rules so as to form a uniform and consistent system of jurisprudence.103 In light of this, the
words used in Del Carmen are particularly notable. There, this court stated that Article 2180 "should
defer to"104 the registered-owner rule. It never stated that Article 2180 should be totally abandoned.

Therefore, the appropriate approach is that in cases where both the registered-owner rule and Article
2180 apply, the plaintiff must first establish that the employer is the registered owner of the vehicle in
question. Once the plaintiff successfully proves ownership, there arises a disputable presumption that
the requirements of Article 2180 have been proven. As a consequence, the burden of proof shifts to
the defendant to show that no liability under Article 2180 has arisen.

This disputable presumption, insofar as the registered owner of the vehicle in relation to the actual
driver is concerned, recognizes that between the owner and the victim, it is the former that should
carry the costs of moving forward with the evidence. The victim is, in many cases, a hapless
pedestrian or motorist with hardly any means to uncover the employment relationship of the owner
and the driver, or any act that the owner may have done in relation to that employment.

The registration of the vehicle, on the other hand, is accessible to the public.

Here, respondent presented a copy of the Certificate of Registration105 of the van that hit Reyes.106The
Certificate attests to petitioner's ownership of the van. Petitioner itself did not dispute its ownership of
the van. Consistent with the rule we have just stated, a presumption that the requirements of Article
2180 have been satisfied arises. It is now up to petitioner to establish that it incurred no liability under
Article 2180. This it can do by presenting proof of any of the following: first, that it had no
employment relationship with Bautista; second, that Bautista acted outside the scope of his assigned
tasks; or third, that it exercised the diligence of a good father of a family in the selection and
supervision of Bautista.107

On the first, petitioner admitted that Bautista was its employee at the time of the accident. 108

On the second, petitioner was unable to prove that Bautista was not acting within the scope of his
assigned tasks at the time of the accident. When asked by the court why Bautista was at the place of
the accident when it occurred, Sally Bellido, petitioner's accountant and supervisor, 109 testified that
she did not "have the personal capacity to answer [the question]"110 and that she had no knowledge
to answer it:
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COURT : Madam Witness, do you know the reason why your driver,
Jimmy Bautista, at around 10:00 o' clock in the morning of
July 13, 2000 was in the vicinity of Barangay Marcelo Green,
United Parañaque Subdivision 4?

WITNESS : I don't have the personal capacity to answer that, Sir.

Q : So you don't have any knowledge why he was there?

A : Yes, Sir.111 (Emphasis supplied)

Sally Bellido's testimony does not affect the presumption that Article 2180's requirements have been
satisfied. Mere disavowals are not proof that suffice to overturn a presumption. To this end, evidence
must be adduced. However, petitioner presented no positive evidence to show that Bautista was
acting in his private capacity at the time of the incident.

On the third, petitioner likewise failed to prove that it exercised the requisite diligence in the selection
and supervision of Bautista.
In its selection of Bautista as a service driver, petitioner contented itself with Bautista's submission of
a non-professional driver's license.112 Hence, in Sally Balledo's cross-examination:
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Q : . . . when he was promoted as service driver, of course, there

were certain requirements and among other else, you made
mention about a driver's license.

A : Yes, Sir.

Q : Would you be able to show to this Honorable Court whether

indeed this person did submit a driver's license to your company?

A : Yes, Sir.

....

Q : Do you recall what kind of driver's license is this?

A : The Land Transportation Office.

Q : Is it a professional driver's license or non-proffesional [sic]

driver's license?

A : Non-professional.

Q : You are not sure?

COURT : Non professional, professional?

A : It's a non-professional.113 (Emphasis supplied)

Employing a person holding a non-professional driver's license to operate another's motor vehicle
violates Section 24 of the Land Transportation and Traffic Code, which provides:
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SEC. 24. Use of driver's license and badge. — ...

....

No owner of a motor vehicle shall engage, employ, or hire any person to operate such motor vehicle,
unless the person sought to be employed is a duly licensed professional driver.
Evidently, petitioner did not only fail to exercise due diligence when it selected Bautista as service
driver; it also committed an actual violation of law.
To prove that it exercised the required diligence in supervising Bautista, petitioner presented copies of
several memoranda and company rules.114 These, however, are insufficient because petitioner failed
to prove actual compliance. Metro Manila Transit Corporation v. Court of Appeals115emphasized that to
establish diligence in the supervision of employees, the issuance of company policies must be coupled
with proof of compliance:
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Due diligence in the supervision of employees, on the other hand, includes the formulation of suitable
rules and regulations for the guidance of employees and the issuance of proper instructions intended
for the protection of the public and persons with whom the employer has relations through his or its
employees and the imposition of necessary disciplinary measures upon employees in case of breach or
as may be warranted to ensure the performance of acts indispensable to the business of and beneficial
to their employer. To this, we add that actual implementation and monitoring of consistent
compliance with said rules should be the constant concern of the employer, acting through dependable
supervisors who should regularly report on their supervisory functions.

In order that the defense of due diligence in the selection and supervision of employees may be
deemed sufficient and plausible, it is not enough to emptily invoke the existence of said
company guidelines and policies on hiring and supervision. As the negligence of the employee
gives rise to the presumption of negligence on the part of the employer, the latter has the burden of
proving that it has been diligent not only in the selection of employees but also in the actual
supervision of their work. The mere allegation of the existence of hiring procedures and supervisory
policies, without anything more, is decidedly not sufficient to overcome presumption.

We emphatically reiterate our holding, as a warning to all employers, that "(t)he mere formulation of
various company policies on safety without showing that they were being complied with is not
sufficient to exempt petitioner from liability arising from negligence of its employees. It is incumbent
upon petitioner to show that in recruiting and employing the erring driver the recruitment procedures
and company policies on efficiency and safety were followed." Paying lip-service to these injunctions
or merely going through the motions of compliance therewith will warrant stern sanctions from the
Court.116 (Emphasis supplied, citations omitted)
For failing to overturn the presumption that the requirements of Article 2180 have been satisfied,
petitioner must be held liable.

III

Petitioner's argument that it should be excused from liability because Bautista was already dropped as
a party is equally unmeritorious. The liability imposed on the registered owner is direct and
primary.117 It does not depend on the inclusion of the negligent driver in the action. Agreeing to
petitioner's assertion would render impotent the rationale of the motor registration law in fixing
liability on a definite person.

Bautista, the driver, was not an indispensable party under Rule 3, Section 7 118 of the 1997 Rules of
Civil Procedure. Rather, he was a necessary party under Rule 3, Section 8.119 Instead of insisting that
Bautista — who was nothing more than a necessary party — should not have been dropped as a
defendant, or that petitioner, along with Bautista, should have been dropped, petitioner (as a co-
defendant insisting that the action must proceed with Bautista as party) could have opted to file a
cross-claim against Bautista as its remedy.

The 1997 Rules of Civil Procedure spell out the rules on joinder of indispensable and necessary parties.
These are intended to afford "a complete determination of all possible issues, not only between the
parties themselves but also as regards to other persons who may be affected by the judgment."120

However, while an exhaustive resolution of disputes is desired in every case, the distinction between
indispensable parties and necessary parties delineates a court's capacity to render effective judgment.
As defined by Rule 3, Section 7, indispensable parties are "[p]arties in interest without whom no final
determination can be had of an action[.]" Thus, their non-inclusion is debilitating: "the presence of
indispensable parties is a condition for the exercise of juridical power and when an indispensable party
is not before the court, the action should be dismissed."121

In contrast, a necessary party's presence is not imperative, and his or her absence is not debilitating.
Nevertheless, it is preferred that they be included in order that relief may be complete.

The concept of indispensable parties, as against parties whose inclusion only allows complete relief,
was explained in Arcelona v. Court of Appeals:122
An indispensable party is a party who has such an interest in the controversy or subject matter that a
final adjudication cannot be made, in his absence, without injuring or affecting that interest, a party
who has not only an interest in the subject matter of the controversy, but also has an interest of such
nature that a final decree cannot be made without affecting his interest or leaving the controversy in
such a condition that its final determination may be wholly inconsistent with equity and good
conscience. It has also been considered that an indispensable party is a person in whose absence
there cannot be a determination between the parties already before the court which is effective,
complete, or equitable. Further, an indispensable party is one who must be included in an action
before it may properly go forward.

A person is not an indispensable party, however, if his interest in the controversy or subject matter is
separable from the interest of the other parties, so that it will not necessarily be directly or injuriously
affected by a decree which does complete justice between them. Also, a person is not an
indispensable party if his presence would merely permit complete relief between him and those
already parties to the action, or if he has no interest in the subject matter of the action. It is not a
sufficient reason to declare a person to be an indispensable party that his presence will avoid multiple
litigation.123 ChanRoblesVirtualawl ibra ry

Petitioner's interest and liability is distinct from that of its driver. Regardless of petitioner's employer-
employee relationship with Bautista, liability attaches to petitioner on account of its being the
registered owner of a vehicle that figures in a mishap. This alone suffices. A determination of its
liability as owner can proceed independently of a consideration of how Bautista conducted himself as a
driver. While certainly it is desirable that a determination of Bautista's liability be made alongside that
of the owner of the van he was driving, his non-inclusion in these proceedings does not absolutely
hamper a judicious resolution of respondent's plea for relief.

IV

The Court of Appeals committed no reversible error when it awarded actual damages to respondent.
Respondent's claim for actual damages was based on the Certificate124 issued and signed by a certain
Peñaloza showing that respondent paid Peñaloza P35,000.00 for funeral expenses.

Contrary to petitioner's claim, this Certificate is not hearsay. Evidence is hearsay when its probative
value is based on the personal knowledge of a person other than the person actually
testifying.125Here, the Certificate sought to establish that respondent herself paid Peñaloza P35,000.00
as funeral expenses for Reyes' death:126

3. Na ang aking kontrata ay nagkakahalaga ng P35,000-00 [sic] sa lahat ng nagamit na

materiales at labor nito kasama ang lote na ibinayad sa akin ni Gng. ERMILINDA REYES
ABEJAR na siyang aking kakontrata sa pagsasagawa ng naturang paglilibingan.127 (Emphasis
supplied)

It was respondent herself who identified the Certificate. She testified that she incurred funeral
expenses amounting to P35,000.00, that she paid this amount to Peñaloza, and that she was present
when Peñaloza signed the Certificate:
chanRoble svirtual Lawlib ra ry

[ATTY. Did you incur any expenses?

LIM] :

A: Meron po.
Q: How much did you spend for the death of Jesmarian [sic]
Reyes?

A: 'Yun pong P35,000.00 na pagpapalibing at saka...

Q: You said that you spent P35,000.00. Do you have any evidence
or proof that you spent that amount?

A: Meron po.

Q: Showing to you this sort of certification. What relation has this...

A: 'Yan po' yung contractor nagumawa.

Q: Contractor of what?

A: 'Yan po' yung mismong binilhan ko ng lupa at nitso.

....

ATTY. LIM There is a signature at the top of the printed name Julian
: Penalosa [sic]. Whose signature is this?

A: 'Yan po' yung mismong contractor.

....

Q: Did you see him sign this?

A: Opo.128 (Emphasis supplied)

Respondent had personal knowledge of the facts sought to be proved by the Certificate, i.e. that she
spent P35,000.00 for the funeral expenses of Reyes. Thus, the Certificate that she identified and
testified to is not hearsay. It was not an error to admit this Certificate as evidence and basis for
awarding P35,000.00 as actual damages to respondent.

The Court of Appeals likewise did not err in awarding civil indemnity and exemplary damages.

Article 2206 of the Civil Code provides:

chanRoble svirtual Lawlib ra ry
ARTICLE 2206. The amount of damages for death caused by a crime or quasi-delict shall be at least
three thousand pesos, even though there may have been mitigating circumstances[.]
Further, Article 2231 of the Civil Code provides:
chanRoble svirtual Lawlib ra ry

ARTICLE 2231. In quasi-delicts, exemplary damages may be granted if the defendant acted with gross
negligence.
Both the Court of Appeals and the Regional Trial Court found Bautista grossly negligent in driving the
van and concluded that Bautista's gross negligence was the proximate cause of Reyes' death.
Negligence and causation are factual issues.129 Findings of fact, when established by the trial court
and affirmed by the Court of Appeals, are binding on this court unless they are patently unsupported
by evidence or unless the judgment is grounded on a misapprehension of facts.130 Considering that
petitioner has not presented any evidence disputing the findings of the lower courts regarding
Bautista's negligence, these findings cannot be disturbed in this appeal. The evidentiary bases for the
award of civil indemnity and exemplary damages stand. As such, petitioner must pay the exemplary
damages arising from the negligence of its driver.131 For the same reasons, the award of P50,000.00
by way of civil indemnity is justified.132

The award of moral damages is likewise proper.

Article 2206(3) of the Civil Code provides:

chanRoble svirtual Lawlib ra ry

ARTICLE 2206. The amount of damages for death caused by a crime or quasi-delict shall be at least
three thousand pesos, even though there may have been mitigating circumstances. In addition:

....

(3) The spouse, legitimate and illegitimate descendants and ascendants of

the deceased may demand moral damages for mental anguish by
reason of the death of the deceased. (Emphasis supplied)
For deaths caused by quasi-delict, the recovery of moral damages is limited to the spouse, legitimate
and illegitimate descendants, and ascendants of the deceased.133

Persons exercising substitute parental authority are to be considered ascendants for the purpose of
awarding moral damages. Persons exercising substitute parental authority are intended to stand in
place of a child's parents in order to ensure the well-being and welfare of a child.134 Like natural
parents, persons exercising substitute parental authority are required to, among others, keep their
wards in their company,135 provide for their upbringing,136 show them love and affection,137 give them
advice and counsel,138 and provide them with companionship and understanding.139 For their part,
wards shall always observe respect and obedience towards the person exercising parental
authority.140 The law forges a relationship between the ward and the person exercising substitute
parental authority such that the death or injury of one results in the damage or prejudice of the other.

Moral damages are awarded to compensate the claimant for his or her actual injury, and not to
penalize the wrongdoer.141 Moral damages enable the injured party to alleviate the moral suffering
resulting from the defendant's actions.142 It aims to restore — to the extent possible — "the spiritual
status quo ante[.]"143

Given the policy underlying Articles 216 and 220 of the Family Code as well as the purposes for
awarding moral damages, a person exercising substitute parental authority is rightly considered an
ascendant of the deceased, within the meaning of Article 2206(3) of the Civil Code. Hence, respondent
is entitled to moral damages.

As exemplary damages have been awarded and as respondent was compelled to litigate in order to
protect her interests, she is rightly entitled to attorney's fees.144

However, the award of interest should be modified. This modification must be consistent with Nacar v.
Gallery Frames,145 in which we ruled:
chanRoble svirtual Lawlib ra ry
 2. When an obligation, not constituting a loan or forbearance of money, is breached, an interest
on the amount of damages awarded may be imposed at the discretion of the court at the rate
of 6% per annum. No interest, however, shall be adjudged on unliquidated claims or damages,
except when or until the demand can be established with reasonable certainty.
Accordingly, where the demand is established with reasonable certainty, the interest shall
begin to run from the time the claim is made judicially or extrajudicially (Art. 1169, Civil
Code), but when such certainty cannot be so reasonably established at the time the demand is
made, the interest shall begin to run only from the date the judgment of the court is made (at
which time the quantification of damages may be deemed to have been reasonably
ascertained). The actual base for the computation of legal interest shall, in any case, be on the
amount finally adjudged.

3. When the judgment of the court awarding a sum of money becomes final and executory, the
rate of legal interest, whether the case falls under paragraph 1 or paragraph 2, above, shall
be 6% per annum from such finality until its satisfaction, this interim period being deemed to
be by then an equivalent to a forbearance of credit.146 (Emphasis supplied)

WHEREFORE, the Decision of the Court of Appeals dated October 3, 2005 is AFFIRMED with the
following MODIFICATIONS: (a) actual damages in the amount of P35,000.00 shall earn interest at
the rate of 6% per annum from the time it was judicially or extrajudicially demanded from petitioner
Caravan Travel and Tours International, Inc. until full satisfaction; (b) moral damages, exemplary
damages, and attorney's fees shall earn interest at the rate of 6% per annum from the date of the
Regional Trial Court Decision until full satisfaction; and (c) civil indemnity shall earn interest at the
rate of 6% per annum from the date of the Court of Appeals Decision until full satisfaction.

SO ORDERED. c