QUALITY GUIDELINES

Windows, Entrance Doors and Facade Elements

Edition: 2011
Version: 3.0

The following quality guidelines are to serve as an aid to be able to judge the
applicability of windows, entrance doors and facade elements neutrally.

Technical data and recommendations are based on the status quo at the time of
print. No legal obligation may be inferred from this.

All drawings are schematic sketches and serve merely as examples!

Editor:
Platform for Windows and Window Facades
Federal Trade Chamber

Wiedner Hauptstrae 63
A-1045 Wien
CONTENTS

1 Visual Assessment of Frame Materials ........................................................... 4

1.1 UPVC profiles .......................................................................................................................... 4
1.1.1 Surface condition ............................................................................................................. 4
1.1.2 Gloss level ....................................................................................................................... 4
1.1.3 Stains ............................................................................................................................... 4
1.1.4 Designer surfaces ............................................................................................................ 4
1.1.5 Colour .............................................................................................................................. 5
1.1.6 Appearance of the mitre and the position of the profiles to one another ......................... 5
1.1.7 Corrections through a specialist ...................................................................................... 5
1.2 Aluminium profiles ................................................................................................................... 5
1.2.1 Coated surfaces characteristics resp. mistakes ........................................................... 6
1.2.2 Anodised surfaces characteristics resp. mistakes........................................................ 7
1.2.3 Appearance of the mitre and the position of the profiles to one another ......................... 7
1.2.4 Deviations profiles/panels/casing sheets ........................................................................ 7
1.2.5 Filiform corrosion corrosion on uncoated profiles ........................................................ 8
1.3 Coated wood surfaces thick coated glaze ............................................................................ 8
1.3.1 Wood surfaces characteristics resp. mistakes ............................................................. 9
1.3.2 Colour.. .......................................................................................................................... 10
1.3.3 Corrections through a specialist .................................................................................... 10
2 Quality Assessment of Insulating Glass ........................................................11
2.1 Glass surface ......................................................................................................................... 11
2.1.1 Glass characteristics...................................................................................................... 12
2.1.2 Edge connection ............................................................................................................ 12
2.1.3 Double pane effect ........................................................................................................ 13
2.1.4 Proper colour ................................................................................................................. 13
2.1.5 Insulating glass with included Georgian/feature bars .................................................... 13
2.1.6 Wettability ...................................................................................................................... 13
2.1.7 Visual appearances of toughened glass (ESG) and partly pre-stressed glass (TVG) ..... 14
2.2 Georgian/feature bar rattling.................................................................................................. 14
2.3 Thermal tension breakage ..................................................................................................... 14
2.4 Condensate on insulating glass elements ............................................................................. 14
2.5 Division of spacers outside of corner area ............................................................................ 14
3 Installation of Sun Protection Elements at the Window................................15
3.1 Air tightness ........................................................................................................................... 15
3.2 Water tightness ...................................................................................................................... 15
3.3 Intrinsic noises ....................................................................................................................... 16
3.4 Water ingress and condensate formation .............................................................................. 16
3.5 Thermal insulation ................................................................................................................. 16
3.6 Installation position using plaster and thermal insulation composite systems (TICS)........... 17
3.7 Installation.............................................................................................................................. 17
4 Performance Characteristics of Components when Installed ......................18
4.1 Air permeability of windows ................................................................................................... 18
4.2 Blower door test ..................................................................................................................... 18
4.3 Thermography ....................................................................................................................... 19
4.4 Measurement of sound insulation ......................................................................................... 20
4.4.1 Measurement of sound insulation on the construction site ........................................... 20
5 Installation Criteria ...........................................................................................21
5.1 Fitting ..................................................................................................................................... 21
5.2 Building connection joint ........................................................................................................ 21
5.3 Advice for the construction phase ......................................................................................... 21
5.4 Visual assessment of finished inside building joint................................................................ 22
5.5 Moisture problems at the window through plaster or screed works ...................................... 22

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6 Definitions of Labels and Certifications .........................................................23
6.1 Qualitt management system EN ISO 9001:2000 ............................................................. 23
6.2 Product quality and quality assurance ................................................................................... 23
6.2.1 CE marking (Europe) ..................................................................................................... 23
6.2.2 AUSTRIA quality seal .................................................................................................... 23
6.2.3 RAL quality mark (Germany) ......................................................................................... 23
7 Cleaning, Care and Maintenance ....................................................................24
7.1 Surfaces of UPVC elements .................................................................................................. 24
7.1.1 Stains and environmental influence............................................................................... 24
7.1.2 Designer surfaces .......................................................................................................... 24
7.2 Surface of wood elements with thick layer glaze................................................................... 24
7.2.1 Care of thick layer glaze ................................................................................................ 24
7.3 Aluminium elements and aluminium attachment shells ........................................................ 24
7.3.1 Cleaning intervals and cleaning agents ......................................................................... 24
7.3.2 Conservation.................................................................................................................. 24
7.3.3 Long term characteristics of powder coated surfaces ................................................... 24
7.4 Hardware ............................................................................................................................... 26
7.5 Seals ...................................................................................................................................... 26
7.6 Insulating glass ...................................................................................................................... 26
7.7 Building connection gap ........................................................................................................ 26
8 Condensate and Mould ....................................................................................27
9 Fact Sheets .......................................................................................................30

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1 VISUAL ASSESSMENT OF FRAME MATERIALS

1.1 UPVC Profiles

The assessment of the general appearance regarding visual blemishes occurs from a distance of 3 m.
Outside construction elements should be assessed under diffuse daylight and inside elements under
normal light as it is used in the respective room at an angle of 90 to the surface.

1.1.1 Surface condition

The colour of the profile should be even and identical on all surfaces visible after fitting. The surface
should be smooth and free of holes and non-removable dirt, edges should be smooth and free from
burrs. Streaks and matt portions, caused by the extrusion process, are permissible as long as the
visual impression is not particularly noticeable under the aforementioned conditions.

Source:
DIN-EN 12608

1.1.2 Gloss level

For the assessment of the gloss level of a larger surface there is no suitable assessment scale.
Measurement of the gloss level occurs locally with measuring devices. Assessment of a larger surface
can only occur with statistical means. Assessment with the naked eye is more suitable.
Due to the manufacturing process a differing gloss level over the surface is almost unavoidable.
However, these differences may not appear to be noticeable according to the assessment method
mentioned above. Differences in gloss level do not alter the performance of the aging profile, therefore
these differences even out relatively quickly after the window has been fitted.

1.1.3 Stains
Stains can originate from the production process, from the fitting process or from various
environmental influences after fitting. In the basic cleaning process, after fitting is completed, all
production stains must be removable with normal cleaning agents. Window producers offer
corresponding cleaning agents for this work. Protective foils on the UPVC profiles serve solely to
protect the profiles during transport and for the fitting process. They may not remain on the window for
a longer time period and are to be removed immediately after fitting. Foils are also to be removed if the
unfitted element is exposed to intensive sunlight.

1.1.4 Designer surfaces

UPVC profiles are often coated with designer foils to apply colours and structures. These foils must be
applied, without folds or bubbles, on all surfaces visible in the closed, fitted state of the window. In the
area visible when the window is closed, the edges may only be raised off the profile to a point that this
does not provoke staining or impede cleaning.
The foil may not feature partial detachment of single layers (bubbles within the foil).
In mitred areas the basic material of the UPVC profile is also visible for window profiles with
applications. This gap is painted in a matching colour by most window producers.

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1.1.5 Colour
The colour of UPVC profiles may differ slightly, these colour differences usually even out through
normal weather exposure.
This colour difference may be determined with a spectral photometer. For permissible deviations see
RAL GZ 716/1.
The visual colour comparison occurs according to DIN ISO 105 A03, the deviation may not be more
than one level on the grey scale.

1.1.6 Appearance of the mitre and the position of the profiles to one another
UPVC profiles are connected in the corners by welding. The seam may, after post-processing, not
present any holes or inclusions. The colour should generally comply with that of the profiles. On the
welding seam even the smallest differences in profile geometry become visible. For profiles with a
depth of up to 80 mm the position tolerance of visible surfaces is max. 0.6 mm; for profiles larger than
80 mm it is max. 1 mm.

Source:
NORM EN 12608 Measurements and permissible deviations

1.1.7 Corrections through a specialist

Slight surface damages, distortions and matt parts can be corrected by a specialist by using
corresponding tools and cleaning agents. Repair by a specialist does reduce the durability of the
profiles.
The aforementioned criteria apply to the assessment of the repair.

Source:
BS EN 513 Unplasticized polyvinylchloride (PVC-U) profiles for the fabrication of windows and
doors. Determination of the resistance to artificial weathering

1.2 Aluminium profiles

Assessment of the general appearance regarding visual blemishes occurs at a distance of 2 metres on
the inside and 3 metres on the outside (GSB guidelines)
Outside construction elements should be assessed under diffuse daylight and inside elements under
normal light as it is used in the respective room at an angle of 90 to the surface.

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1.2.1 Coated surfaces characteristics resp. mistakes

Craters, Bubbles are permitted on visible profile surfaces only conditionally:

< 0.5 mm, 10 per m or per m2
Inclusions are permitted on visible profile surfaces conditionally:
< 0.5 mm, 5 per m or per m2
Flaking is not permitted on visible profile surfaces
Colour runs are not permitted on visible profile surfaces
Dimples On visible profile surfaces are permitted if finely structured, if
not, also structured if visibility > 120m is due to
construction restraint or order
Colour deviations permitted on visible profile surfaces, if within the following
tolerances:
Measured assessment of industrial coating by reflection test
acc. to DIN 67530 (ISO2813)
(60 test geometry) with the following tolerances
- glossy surface 71 to 100 E (+/- 10 E)
- semi gloss surface 31 to 70 E (+/- 10 E)
- matt surface 0 to 30 E (+/- 10 E)
Colour deviations permitted on visible profile surfaces, if not obvious and if
action according to observation guidelines have been taken
For metallic colours larger colour deviations are to be taken
into account, these are unavoidable due to manufacturing
issues and represent no faults
Sanding, Bumps, Welding are permitted on visible profile surfaces, unless fine sanding
Seams has been demanded
Manufacturing related permitted on visible profile surfaces, if not obvious and if
mechanical damages action according to observation guidelines have been taken
(e.g. dents, bumps, scratches)

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1.2.2 Anodised surfaces characteristics resp. mistakes

Silicon bleeding is not permitted on visible profile surfaces

Visible bridges are permitted on visible profile surfaces conditionally, if
etching E0/E6 acc. to NORM C 2531 (DIN 17611) occurs
Pre-corrosion is permitted on visible profile surfaces conditionally, if
etching E0/E6 acc. to NORM C 2531 (DIN 17611) occurs
Gloss differences permitted on visible profile surfaces, if within the following
tolerances:
For reflection measurements acc to DIN 67530
(85 test geometry) normally a difference of 20 units in
assembled parts applies. Here profiles or sheets may be
compared with each other, which have been anodised in
natural colours or in a one or to two step process
Colour deviations permitted on visible profile surfaces, if not obvious and if
action according to observation guidelines have been taken
Sanding, Bumps, Welding permitted on visible profile surfaces, unless fine sanding has
Seams been explicitly demanded or if not obvious after E0/E6 acc.
to NORM C 2531 (DIN 17611)
Manufacturing related permitted on visible profile surfaces, if not obvious and if
mechanical damages action according to observation guidelines have been taken
(e.g. dents, bumps, scratches)

1.2.3 Appearance of the mitre and the position of the profiles to one another
Assessment is made of the fitted, closed element.

Plain attachment with no mechanical bonding

Mitres of aluminium attachment shells attached to UPVC elements must be able to compensate heat
expansion of UPVC in plain attachment elements. Therefore temperature unrelated gaps are
according to construction and permitted.

Plain attachment with mechanical bonding

On attached profiles the remaining gap may not exceed 0.2 mm or 0.3 mm with offset.

Welded connections
The seam may, after post-processing, not present any holes or inclusions. On the welding seam small
differences in profile geometry due to the manufacturing process become visible.

1.2.4 Deviations profiles/panels/casing sheets

Due to different materials and processing methods deviations in colour, gloss level, structure etc. may
occur even if the original hue was identical.
These deviations are permitted agreement of borderline patterns is recommended.

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1.2.5 Filiform corrosion corrosion on uncoated profiles
This type of corrosion (blooming) occurs on points that are bare due to manufacturing reasons (drill
holes, cuts, millings). These are based on the material and cannot be avoided. However, by bi-annual
cleaning this chemical reaction may be slowed down. Areas with high salt content in the air and high
humidity (de-icing salt, proximity to the sea) are especially affected.

1.3 Coated wood surfaces thick coated glaze

Assessment of the general appearance regarding visual blemishes occurs at a distance of 3 metres,
special assessment distances see table 1.
Outside construction elements should be assessed under diffuse daylight and inside elements under
normal light as it is used in the respective room at an angle of 90 to the surface.
For assessment a difference is made between visible surface (inside and outside), folding edge on
sash or blind frame, rabbet area and fitting area of the blind frame.

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1.3.1 Wood surfaces characteristics resp. mistakes
Item Visible surface Folding edge of Rabbet area Fitting area of
(inside and sash and blind blind sash
outside) frame
Sanding marks longitudinally and permissible permissible permissible
diagonally not
obvious,
(assessment from 1
metre) permissible
Longitudinal cracks may not be visible may not be visible permissible up to permissible up to
after coating, after coating, max. width of 0.5 max. width of 0.5
generally all cracks generally all cracks mm and max. mm and max.
are to be corrected are to be corrected length of 100 mm, length of 100
before coating before coating max. 1 per m side mm, max. 3 per m
length side length
Transversal cracks not permissible not permissible not permissible not permissible
Flaking (rips) not permissible Not permissible, Edge flaking < 3 Edge flaking < 10
must be corrected mm, with a max. mm, with a max.
and covered with length of 10 mm, length of 30 mm,
coating. max. 3 per m side max. 3 per m side
length permissible length permissible,
not combined
Smoothing plane cuts not permissible < 2 mm permissible, permissible permissible
(except: 3 per m sash profile
accessories like
cover ledges,
Georgian/feature
bars,...)
Wood fibres must be completely must be completely must be completely must be completely
covered by coating covered by coating covered by coating covered by coating
Glue remains not permissible, on not permissible, on permissible up to permissible
glue seams (frame glue seams (frame a surface of approx.
connection) 3, connection) 3, 0.5 cm
measuring 3 mm measuring 3 mm
each, permissible each, permissible
End grain is treated with end must be treated with open pores permissible
grain sealing, which end grain sealing, permitted
closes pores after which closes pores (must however be
the coating process after the coating (are not exposed to coated)
and protects them process direct weather)
from direct weather
exposure.
V gaps must be completely must be completely must be completely must be completely
closed closed closed closed
Pressure marks < 2 mm , max. 3 < 2 mm , invisible < 1 cm, max. 3 permissible
per m side length when sash is per m permissible
permissible closed, max 3 per m
side length
permissible
Annual rings due to the due to the due to the due to the
hygroscopic hygroscopic hygroscopic hygroscopic
characteristics of characteristics of characteristics of characteristics of
wood, relief shaped wood, relief shaped wood, relief shaped wood, relief shaped
visible annual rings visible annual rings visible annual rings visible annual rings
cannot be avoided cannot be avoided cannot be avoided cannot be avoided
and are permissible and are permissible and are permissible and are permissible
Roughness slight, non fibrous slight roughness slight roughness permissible
roughness permissible, but permissible, but
permissible, total surface may not be surface may not be
surface not more fibrous, so that a rip fibrous, so that a rip
than or damage might or damage might
7 cm (dust) ensue during ensue during
cleaning cleaning
Primer stains not permissible not permissible 100 mm long per permissible
side permissible
Inclusions of foreign < 0.25 cm < 0.5 cm < 0.5 cm permissible
bodies, assessment permissible permissible permissible
distance 0.4 m
Version 3.0/2011 9
Item Visible surface Folding edge of Rabbet area Fitting area of
(inside and sash and blind blind sash
outside) frame
Insect eating marks not permissible not permissible not permissible up to 2 mm
permissible, 3 per m
Resin in small amounts in small amounts in small amounts permissible
permissible, in permissible, in permissible, in
droplets droplets droplets
Repair with mini two or more mini two or more mini max. three mini Permissible
spots spots next to each spots next to each spots next to each
other not other not other or max. one
permissible, one permissible, one row of spots (3) per
spot per side spot per side 1.5 m side length
permissible permissible

Alkaline remains from plaster, lime, cement, etc. harms the water soluble glaze and the timber
material, therefore irreparable marks may occur.
Therefore timber surfaces must be protected in the construction phase.

Source:
Guideline for visual assessment of finished surfaces of wood windows and French doors (version
09/2000)
NORM B 3803 Protection of timber used in buildings Coatings of dimensionally stable wooden
outdoor building components by wood working industries (version 2006-05-01)

1.3.2 Colour
The material timber can have different colours depending on the wood's contents, which, in turn, may
be seen in the coating. These colour differences do not represent defects.
Furthermore the colour changes after fitting due to UV irradiation. In cases where small differences
were visible at the time of delivery, these changes usually result in adaptation of the colour between
the profiles.

1.3.3 Corrections through a specialist

Larger surface damages, should definitely be corrected by a specialist by using corresponding tools
and cleaning agents. Repair by a specialist does reduce the durability of the surfaces.

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2 QUALITY ASSESSMENT OF INSULATING GLASS

2.1 Glass surface

Insulating glass may, due to peculiarities of the materials used, but also due to the production process,
have certain features. These features may be: fine scratches, scratches, bubbles, dots, stains,
remains, inclusions, etc. Depending on their type, characteristics, frequency, size and position on the
insulating glass pane their impact on the quality must be assessed.

Assessment is made according to NORM B 3738 Glass in building Insulating glass

Requirements, corresponding to the following assessment guidelines with permissions featured in
table 1. The assessment of special glazing types, such as burglary impeding glazing, alarm glazing,
fireproof glazing, etc. based on these quality guidelines is only partly possible. In these cases
manufacturer's information on the assessment of these glass types are to be regarded.

First the insulating glass pane is divided in a folding area F, a side area R and a main area H,
according to image 1. Different demands apply to each of those zones: the highest demands apply to
the main area H, the lowest to the side area R. Then, according to table 1 it is assessed which
characteristics are permissible and which not. (Image 1)

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2.1.1 Glass characteristics
Generally, when testing for faults, the view through the pane, i.e. the appearance of the background is
important, and not the appearance of the pane itself. Here the noted faults may not be particularly
pronounced.
Assessment of the glazing units according to table 1 is made at a distance of approx. 1 m to the
observed surface, at an observation angle that corresponds to generally usual room usage. The test is
processed under diffuse daylight (e.g. with overcast sky) without direct sunlight or artificial light.

(Table 2)

2.1.2 Edge connection

Sealing or glue for the element may, for float glass panes, not run into the interior of the pane for more
than 2 mm above the edge and onto the glass pane.
Spacers should be parallel to the glass edge if possible. The permissible deviations from the parallel
position of the spacer(s) to the glass edge or to other spacers (e.g. for triple glazed insulating glass)
may be taken from table 2.

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In the visible area of the spacer and the side area in insulating glass on the spacer frame, marks due
to the production process as well as minor dry material remains may be present.
Within one length of the spacer frame of 5 mm a maximum of two divisions outside the corner area per
spacer frame are due to the production process and therefore permissible.

2.1.3 Double pane effect

Insulating glass includes a gas volume, the condition of which mainly depends on the air pressure, the
elevation of the production facilities over sea level as well as the air current temperature and the one
at the place of manufacturing. When using insulating glass in other elevations, with air temperature
changes and changes of air pressure (high or low pressure) the necessary result is warping of the
single panes and therefore visual differences.
This effect is a physical regularity in all insulating glass units. A double pane effect represents no
quality fault, however, in no case may the two warping panes touch.

2.1.4 Proper colour

All materials used in glass production have their own proper material colour, which may, with
increasing thickness, become more visible. Coated glass also has its own colour. This proper colour
may be recognisable to various extents when looking through and/or on the glass.
Differences in colour impression are possible due to the ferrous oxide content of the glass,
the coating process, the coating material as well as differences in different glass thicknesses and the
glass layer structure and cannot be avoided.

2.1.5 Insulating glass with included Georgian/feature bars

Visible cutting edges and production related minor colour flaking in the cutting area are permissible.
Deviations from right angles in the fields are permissible under consideration of the topic
"assessment" regarded earlier.
Effects of temperature related length changes of Georgian/feature bars in the space between panes
(e.g. mitre gap, bending, etc.) can generally not be avoided and are therefore permissible.
The perception of the Georgian/feature bar colour may be altered by coatings or the proper colour of
the glass.

2.1.6 Wettability
On wet glass surfaces, due to dew water, rain or cleaning water, differing wettability may be
perceived. This occurrence may exist e.g. due to imprints of rollers, labels, vacuum suckers,
smoothing agents, etc. and does not represent a defect.
This effect usually becomes weaker with ongoing use.

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2.1.7 Visual appearance of toughened glass (ESG) and partly pre-stressed glass (TVG)
When producing heat treated glass (ESG or TVG) different stress phenomena occur, so called
anisotropies. These become visible under certain light angles as dark rings and stripes.
This is an unavoidable, production related, physical effect and does not represent a reason for
complaints.

Source:
NORM B 3738 Glass in building Insulating glass Requirements

2.2 Georgian/feature bar rattling

Due to environmental influence (e.g. double pane effect) as well as due to tremors or manually caused
oscillation, sometimes rattling sounds may occur in two part Georgian/feature bars. These effects do
not represent defects (NORM B 3738).

2.3 Thermal tension breakage

Thermal tension breakage is the case if, due to irregular heating, shadow or cover temperature
differences over 40C occur inside a glass pane, which lead to tension and finally to breakage of the
glass pane.
Thermal tension breakage is no manufacturing mistake or product fault, but an unavoidable material
characteristic and is not subject to guarantee.
By using ESG glass you reduce the danger of thermal tension breakage considerably and raise with
comparably small input the durability of your glass surfaces.
See fact sheet Thermal tension breakage of insulating glass
(download at www.fensterundfassaden.at)

2.4 Condensate on insulating glass elements

Condensate can occur on outside glass surfaces in cases where the glass surface is colder than the
surrounding air. Condensate occurrence on the outer pane surfaces of insulating glass depends on
the U value, the humidity in the air, air movement as well as inside and outside temperature.
Condensate on the inside pane surface may occur if air circulation is impeded, e.g. by deep soffits,
curtains, potted plants, inside louvreblinds, etc. or by unfavourable positions of heaters or similar.
Therefore condensate is permissible acc. to NORM B8110-2. In these cases suitable measures must
be taken to ensure the connected construction element does not soak up moisture.
With insulating glass with high heat insulation on the weather exposed glass surface condensate or ice
may occur preliminarily if the outside humidity (rel. air humidity outside) is high and the air
temperature is higher than the temperature of the pane surface.
See chapter 8 and fact sheet Condensation on windows and doors
(download at www.fensterundfassaden.at)

2.5 Divisions of spacers outside of corner area

Within a developed length of a spacer frame of 5 m at the most two divisions outside the corner area
per frame are production related and therefore permissible.

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3 INSTALLATION OF SUN PROTECTION ELEMENTS AT THE
WINDOW

3.1 Air tightness

The air tightness of a sun protection element is affected by the construction (stem or cap box) and
drive (motor, crank, belt, cord). The air tightness requirements have been established by the Federal
Association for Manufacturers of Roller Shutters and Sun Protection, 53177 Bonn. Accordingly at 50
Pa pressure difference, not more than 0.25 m of air per hour (and per component) are to pass
through. The examination of the components (belt guides, spherical bearings) is made according to
DIN EN 12114.
Test certificates with significantly lower values (0.15 m/h) can be obtained for the belt slot and the
hinge bearings, if the examination is done properly (see manufacturer's specifications; comply with
hole diameter). Belt guides with brush seals and joint bearings with rubber gaskets are imperative to
reach these values.
Due to its installation situation the electric motor is considered to be airtight; for string implementation
no test reports are available.
Example: For a house with 100 m of living space and a maximum air exchange rate of 0.6/h, the
proportion of air exchanged through 10 belt guides (0.15 m/h), would only be about 2%.ct
Stem elements are not subject to testing as their air tightness is determined by the window. The rule
for cap boxes is a maximum air change rate (at 50 Pa pressure difference) of 0.25 m/h and per meter
element width. Cap boxes with external inspection are generally rated airtight as they are completely
plastered on the interior side.

3.2 Water tightness

The connection joints for the windows and sun protection system must meet the requirements of
NORM B 5320.
When fitting the window with a pre-mounted sun protection element, the sealing can be done on its
guide rails. In this case, it is important to ensure, that the sun protection element of the window is
likewise watertight. Water tightness between the window and the guide rail needs to be provided either
through the construction of the guide rails or by a suitable seal.

Sealing e.g. by means of

a plaster sealing strip on
Due to capillary action a seal the guide rail.
between the window and the
guide rail (smooth base) is
required
Watertight
through
chamber
design

Additional sealing required Watertight FS design Subsequent installation of a

solar protection system

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3.3 Intrinsic noise
Environmental influences (e.g. wind) can cause rattling sounds due to the necessary clearance
between the guide rails and slats.
The operation of the element (up or down) can cause chatter noises. Elements with a motor drive may
additionally cause a slight humming noise due to the engine.

3.4 Water ingress and condensate formation

When a roller shutter box sticks out of the facade, the connection between box and upper soffit must
be watertight to prevent any water ingress from above or beside the box and its escape between box
and window resp. its ingress into the interior via the crank implementation.

Shutter box sticks out of the facade Shutter box in the soffit
(top seal required) (no additional water protection necessary)

3.5 Thermal insulation

The insulation of on-plaster roller shutters is recommended. (See examples below)

Insulation at the box Insulation at the wall

Cap boxes are to be seen as part of the exterior wall; the connection between the window and the
bottom of the box must be sealed accordingly.

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3.6 Installation position using plaster and thermal insulation composite systems (TICS)

Facades made of plaster mortar (NORM B

3346):
The plaster baseboard of shutters and blinds should
be in the same level as the un-rendered building.
This way the plaster can be applied equally on the
building and on the plaster base according to the
manufacturer's prescribed minimum and maximum
thickness.
The directions prescribed by the plaster
manufacturer (pre-treatment, reinforcement, drying
times...) are to be adhered to.

TICS (NORM B6410):

The NORM prescribes: "Projecting parts such as
roller shutters [...], are to be covered without board
joints.
Up to a residual thickness of at least 30mm the
excess insulation material can be cut out from the
back of the insulation boards.

3.7 Installation
The mounting of the cap box needs to be done according to the manufacturer's instructions and must
meet static requirements.
The window, which must have sufficient static stiffness, is fixed according to its size at the bottom of
the box and then sealed.
For subsequent mounting of sun and insect protection, the carrying capacity of the substructure is to
be verified with regard to the fixing.

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4 PERFORMANCE CHARACTERISTICS OF COMPONENTS WHEN
INSTALLED

4.1 Air permeability of windows

The required tightness of windows and doors is defined:
in Austria in the NORM B 5300
in Germany by the ift-Guideline FE-05/2 (Application Guideline for Windows and Doors.
Directive for the Evaluation of the Minimum Classification dependent on the Load. Part 1:
Resistance to Wind Load, Water Tightness, Air Permeability)

The load class is specified by the wind action depending on the geographical location, the local wind
effects, the shape and height of the building as well as the installation situation.
From these factors results the required air permeability class according to NORM B 5300 (according
to NORM EN 12207).
The EN 12207 classifies the air permeability of windows into 4 classes, on the one hand related to the
total area of the element, on the other hand to the joint length.
High-quality windows from brand manufacturers usually have an air tightness class of 3 or 4.

A practical example:
A double French door with the dimensions of 2 x 2.4 m has a total area of 4.8 m and a joint length of
10.72 m.
If this door meets the (highest) class 4 according to EN 12207, then at 50 Pa pressure difference (e.g.
with blower door test) an air permeability of 9 [m/h] related to the total area is permissible, and of 5
[m/h] related to the joint length.
It is irrelevant whether the air passes evenly through the entire window or concentrates on a few
places or even just on one place.
In practice, though, the air mostly passes only through few places or even only through one place
(depending on the design). However, this does not automatically mean that the corresponding window
is not sufficiently tight. Such places include the wing corners, the faceplate ends and the upper central
sealing of lifting/sliding doors
If in the prior example of a window achieving the highest tightness, the air enters only at 2 places,
each comprising 1 cm, then there is an air speed of 12 [m/s] measurable in these places.
For this reason punctual measurements of air speed (e.g. during a blower door test) are not
meaningful enough in terms of sufficient window air tightness.

4.2 Blower door test

The differential pressure measuring technique (also: blower door test or flow vent test) measures the
air tightness of a building. The procedure serves to detect leaks in the building envelope and to
determine the air change rate. By using pressure differences, a constant wind load on the building to
be measured is simulated.
The goal of every construction project should be to achieve optimal living comfort and minimize the
energy used for this purpose. Therefore it is necessary to provide a relatively airtight outer shell of
each building.
Measurement with the blower door method:
A fan with a calibrated orifice for the conveyed volumetric flow presses air into the test building resp.
extracts it. The speed-controlled fan is set at a position, which allows a pressure difference of 50 Pa
(pascal) relative to the ambient pressure to be formed.
Pressure differences also occur naturally, e.g. when wind blows. At a wind speed of 5 m/s that
pressure difference is as well about 50 Pa. By means of an adjustable metal frame, which is
surrounded by an impermeable tarpaulin, the fan is positioned in a door or window opening. Rubber
seals ensure that the frame firmly attaches to the door or window frame. The name blower door test
emerged from measuring in a door. The door or window, in which the measuring device is used,

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cannot be measured itself of course. Since it is often very important to also measure the usually large
front doors, one can as well use e.g. a balcony door in order to install the blower door device.
Measuring instruments determine the pressure differences produced by the fan and, indirectly, the air
quantities transported by it. The fan speed is regulated so that a certain pressure of 50 Pa builds up
between the exterior and interior. During the negative pressure measurement the fan must convey as
much air to the outside, as penetrates through existing leaks into the building. The measured air flow
is divided by the volume of the building. This value, the air change rate n50, can be now compared
with other buildings and standards.

The blower door method offers the opportunity:

- To determine the location of leaks (qualitative)
- To determine the air flow (V50 in m/h) by the sum of all leaks at a test pressure of 50 Pa
(quantitative)
- To measure the hourly air change rate (V50 / V Room = n50) at various pressure
differences, usually +/-50 Pa

4.3 Thermography
Thermography is a non-contact measuring technique. Thermography can detect and represent
surface temperatures (cf. punctal measurements such as e.g. thermometers), if the emission
parameters of the corresponding surface is known. (As with visible light, within the infrared range
the various colour surfaces emit different amounts of infrared radiation).
Thermography is a method for detecting thermal emissions of items, machinery, buildings, etc.
Thermography helps to get a rough idea about possible thermal losses or existing heat sources, if the
boundary conditions and results are interpreted correctly.
To that end, heat-sensitive sensors, infrared cameras and air flow tests are used, the corresponding
data is collected and evaluated, and then compared to certain standard values, usually with the help of
computers. A major factor in the thermograms is the emissivity of the object examined and the
"thermal history" of the considered component before the image is taken.
For quality assurance, thermography is also used to verify the proper thermal insulation of buildings
(building thermography). Thus, errors in the construction can be clearly detected. Particularly effective
is a simultaneous thermographic examination of the building envelope in conjunction with an air
tightness test.
Creating and evaluating a thermogram must always be done by a professional. Certification according
to EN 473 Level 2, or the implementation by an accredited testing laboratory should be a basic
condition
Thermography can not be used for determining the U-value or the air change rate, as the boundary
conditions and the measurement uncertainties are too large. E.g. the U-value estimation by means
of thermography shows uncertainties of 15% - 36%.
See fact sheet Thermography of the window component
(download at www.fensterundfassaden.at)

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4.4 Measurement of sound insulation
In general sound is a mechanical vibration in an elastic medium (gases, liquids and solids).
Audible sound generally comprises tones, sounds and noise, which can be perceived by people
e.g. different pitches in music. Some animals have a hearing range that exceeds human hearing
(infrasonic and ultrasonic).
We distinguish between the useful signal, such as music or the voice of a conversation, and the
background signal, such as noise from construction sites or traffic. Noise is unwanted sound.
Sound insulation is a measure of acoustic room separation against unwanted sound from adjacent
rooms or from the exterior.
The sound insulation of components and constructions is specified by the sound reduction index R. In
order to specify the sound insulation with a single number rating, the course of a component's sound
insulation is rated according to a standardized procedure over the sound frequency range for building
acoustics, which results in the weighted sound reduction index Rw in dB (decibels).
The airborne sound insulation of windows is also rated by the weighed sound reduction index Rw.
As windows are often meant to block street noise, an additional second value is given, the so-called
correction term Ctr. The "tr" derives from traffic. In order to evaluate the traffic noise reduction
of windows, one adds the two values Rw + Ctr in dB. The sum should not exceed 5 dB below the
required sound reduction index.
The measurement of the sound reduction index is carried out in special test facilities according to
NORM EN ISO 140-1, 140-12 as well as NORM EN 20140-3, 20140-9 and 20140-10. The
assessment is carried out according to NORM EN ISO 717-1.

4.4.1 Measurement of sound insulation on the construction site

If the window is built into a wall, the sound insulation depends on the room and the outside,
furthermore on the wall parts, the joints, the built-in windows, and possibly even on the interior walls
adjoining to the exterior wall. This is known as the resulting sound reduction index of building elements
Rres,w.
In general, however, the sound insulation of a wall is at least twice as strong as that of a window (i.e.
more than 10 dB difference). In this case the sound insulation of the window can be determined by
special on-site measurements, as long as the sound cannot enter the room through other byways,
such as poorly sealed building connections or ventilation openings. The measurements are
made according to the standard NORM EN ISO 140-5.
Typically the speaker method is used, however, under certain circumstances the local traffic noise
level can be measured instead. One microphone, which picks up the external sound level, is
positioned according to the measurement method either on or in front of the window, whereas another
picks up the average inner sound level and is positioned in the room accordingly. The evaluation of
the measurement is done by taking into account the acoustics of the reception area, but also the type
of measurement and its boundary conditions themselves.
Since on-site measurements and laboratory measurements are subject to different conditions, it is
necessary to consider these differences when evaluating the measurement. Corresponding aid
guidelines are being drawn up within the standard series NORM B 8115.
The weighted sound reduction index of a component measured on-site is marked by an apostrophe
(Rw for a component, Rres,w for the exterior wall incl. components).

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5 INSTALLATION CRITERIA

The quality of the fitting procedure or the building connection joint is the key to usability of a
construction element.
Fitting must occur under consideration of expansion, fitting and structural restraints, and the building
connection joint towards the building must be generated according to rules of the trade.

5.1 Fitting
All forces that occur on the window must be safely transmitted into the building. This occurs by
choosing type and position of the support of the fitted part and the fitting means.
The choice of fitting means must happen under consideration of the forces to be transferred, the
adjoining construction elements and the movement to occur in the connection joint.

5.2 Building connection joint

The building connection joint is to be planned with regards to the following points:
Determination of the material of the frame profile
The surface of the adjoining construction parts that are used to create the joint
Insulating material applied
Outside and inside lining profiles
Sealing
Filling of the joint spaces
If applicable, wind or rain protecting foils as well as gradual vapour barriers
Determination of the material of the fitted part
Fitting and fitting conditions of the fitted part and the joint compartment
Tolerances of wall openings and fitted parts
Coordination measurements
Joint measurements

Ensure technically feasible and economically justifiable joint size!

The basis (surfaces of wall compartments in the window connection area) must be so clean, dry,
smooth, level, tough, free of ridges and so free of materials that a diminishing of the adhesive effect of
applied sealants is impossible. Holes, such as dents, rock pockets, cavities and similar are to be
levelled permanently. Plaster joints must be executed flush and level with the stone. If applicable,
material must be rodded.
Connection of the facade to the window construction on all sides, impermeable to driving rain,
irrespective of the windowsill, is necessary for a correct building connection.
The connection of the windowsill to the building and the window frame must be impermeable to driving
rain. Furthermore the different heat expansion characteristics of the different materials must be
considered.

5.3 Advice for the construction phase

After completed fitting, the functionality of the elements must be ensured by adjusting the hardware.
During the construction process many climatic and chemical strains are put on windows and doors.
Therefore the elements should be protected by covering/masking and any excess moisture should be
allowed to leave through sufficient airing.
Problems occur especially with plaster and screed works. Elevated moisture levels may lead to
damages on elements and the connection joint. Therefore sufficient airing is necessary.
In order to protect the surface, suitable adhesive strips must be used. These must be compatible
with the surfaces. The strips must be removed as soon as possible.
If, despite great care, stains should remain on the elements, these must be removed immediately after
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they occur with non-aggressive cleaning agents (pH between 5 and 8) completely.
Build-up of too high moisture (max. 55 %) should be avoided. It leads to follow-up damages, such as
swelling of timber parts, warping of elements, corrosion damages on hardware parts, dissolution of
thick coat glaze, mould and an unhealthy living climate.

5.4 Visual assessment of finished inside building joint

Due to different movement of the materials combined in the connection area, gaps and cracks may
also occur if fitted correctly. A construction connection gap according to NORM B 5320 will
compensate this movement therefore functionality is not impaired. These gaps and cracks do not
represent defects of the construction connection gap.

Source:
NORM B 5320 Connection joints for windows, French doors and doors in external construction
elements Principles for design and execution of work

5.5 Moisture problems at the window through plaster or screed works

5.6 Plaster or screed works may lead to impairments or damage to wood or wood/aluminum
windows and doors due to high indoor humidity.
Prolonged moisture stress > 55% should therefore be avoided (e.g. ventilation, dehumidification, etc.).
See fact sheet Screed damage to the building component window
(download at www.fensterundfassaden.at)

Source:
NORM B 5320 Connection joints for windows, French doors and doors in external construction
elements Principles for design and execution of work; 2006-09-01

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6 DEFINITIONS OF LABELS AND CERTIFICATIONS

6.1 Quality management system EN ISO 9001:2000

The certified company has established and documented its quality management system according to
the international standard. The quality management system allows the company to define the targets,
which must be implemented in the service and production area in order to increase effectiveness and
provide quality assurance in all departments/interfaces.
Annual internal and external audits verify the implementation. A recertification takes place every 3
years.

6.2 Product quality and quality assurance

6.2.1 CE marking (Europe)

The CE marking constitutes a passport for the product in the entire European Economic Area (EEA). It
covers all the legal requirements relating to the harmonized technical specification in question and is
decisive in all EU member states. Prerequisite for the CE marking is the implementation of EN 14351
Windows and doors Product standard, performance characteristics.

6.2.2 AUSTRIA quality seal

The Austria quality seal's conditions of obtainment demand the implementation of product testing as
well as quality assurance measures. They are documented in the quality guidelines. The
implementation is verified by means of annual external audits and a certificate is issued, if the results
are positive.

6.2.3 RAL quality mark (Germany)

Generally, the RAL quality mark stands for externally monitored quality of products (e.g. frame
materials). In order to obtain a RAL quality certification the finished products (windows and doors) as
well as used parts and semi-finished products are to be reviewed externally on a regular basis. The
requirements also relate to the assembly and quality assurance systems. The compliance with the
requirements is verified by annual external audits and a certificate is issued or extended.

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7 CLEANING, CARE AND MAINTENANCE

Generally all surfaces are to be cared for and maintained regularly according to manufacturer's advice.
Only then can long term usability and quality of the surface be guaranteed.
Regular cleaning and adaptation of the cleaning intervals to occurring stains reduces the
probability of stains that are difficult to remove.
In maintenance often works are carried out in places with falling hazard. Therefore before works are
carried out ensure safe working conditions.

7.1 Surfaces of UPVC elements

Various cleaning products are available from the manufacturers, which have been specifically adapted
to cleaning UPVC surfaces and the suitability of which has been proven. Soap containing cleaning
agents is generally suitable. Scrubbing and solvent containing cleaning agents may harm the surface
and may only be applied by trained personnel.
The application of gloss sealants may enlarge the cleaning intervals and simplify cleaning.

7.1.1 Stains and environmental influence

Stains may appear on UPVC surfaces, which might only be removed with much time and effort. The
reason is the combination of sunlight, water and depositions of pollen, farina, frass or debris from
brake pads and railroad tracks, etc. over a long time.

7.1.2 Designer surfaces

Designer surfaces are cleaned with the same cleaning agents as UPVC surfaces. However, in no case
are scrubbing agents to be used. In specialist shops special care products for designer surfaces are
offered which, if used regularly, clean and refresh the surface.

7.2 Surface of wood elements with thick layer glaze

The surface of wood elements must be examined for damages and weather impact (cracks, bumps,
bubbles) twice each year.
With mechanical damage, e.g. hail, the open spot must be immediately corrected by a double cover of
thick layer glaze. Open connection gaps on frame connections must immediately be closed with
suitable sealants.

7.2.1 Care of thick layer glaze

Various cleaning products are available from the manufacturers, which have been specifically adapted
to cleaning thick layer glazed wood surfaces and the suitability of which has been proven. Soap
containing cleaning agents are generally suitable. Scrubbing and solvent containing cleaning agents
harm the surface and may not be applied.
Application of special cleaning agents may enlarge the maintenance intervals.
Due to the natural weather wear of the coating, colour particles may be given off. This weather wear
does not represent a defect.

7.3 Aluminium elements and aluminium attachment shells

7.3.1 Cleaning intervals and cleaning agents

Under normal impact in residential areas, cleaning twice each year with a cleaning and care agent
recommended by the manufacturer must be carried out. Cleaning agents must correspond to cleaning
agent guidelines of GRM RAL-GZ632.

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7.3.2 Conservation
In order to prolong cleaning intervals and in order to facilitate cleaning, conservation agents are
offered, which block aggressive atmospheric particles.

7.3.3 Long term characteristics of powder coated surfaces

Weather wear / chalking of powder coated surfaces
In the language of producers of paints and lacquers, the term chalking is used for weather wear.
Chalking may be recognized by a whitish matt surface of the coating. A whitish residue remains on the
hand after slight rubbing with the hand. This residue consists of weathered polymer residues and
fillers, pigments, etc. (in former times chalk was used as filler exclusively, hence the term chalking).
This chalking effect is not to be confused with fading effects. Fading is the change of the colour of a
pigment, but chalking is the destruction of the underlying structure.
Generally darker colours, such as RAL 9005, 8017, 7016, 6005 are subject to a higher impact than
light ones, due to higher UV absorption; therefore here weather wear may begin earlier. Additional
stress factors lie in the position of the object and the orientation.
How does chalking occur? Mainly the polymer structure, the "skeleton" of the varnish, is damaged by
UV light. Pigments today are generally UV stable. This damage to the skeleton is responsible for the
fact that fillers and pigments at the object's surface lose their hold on the object and wear off (the white
residue). Depending on the degree of damage to the skeleton, fillers and pigments fall out of the
compound, the varnish becomes lighter and lighter.

Cleaning and care agents

Below instructions for cleaning:

Cleaning at least 2 x per year:

Only clean water, possibly with slight additions of cleaning agents, e.g. common household
washing up liquid, with soft, non-abrasive* cloths, rags or industrial cotton. Refrain from tough
rubbing. Immediately after each cleaning process use clear, cold water to rinse.

Conservation at least 1 x per year:

After cleaning, with a product according to manufacturer's indication

Fatty, oily or sooty substances may be removed with methylated spirit or isopropyl
alcohol (IPA). Residues from glues, silicone rubber, adhesive strips etc. may also be
removed in this way. Do not use varnish removers / solutions, scrubbing or abrasive
cleaning agents / cloths!

Do not use strong acidic or alkaline cleaners and wetting agents. We recommend
neutral cleaning agents!

Do not use additives of unknown composition.

Due to the danger colour hues or effects might be altered a suitability test should be
carried out.

Cleaning agents should not be warmer than 25C. Do not use high pressure or steam
pressure devices.

The surface temperature of the facade elements during a cleaning session should also
not exceed 25C.

The maximum reaction period for these cleaning agents should not be longer than one
hour. If necessary, the entire cleaning process may be repeated after at least 24
hours.

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Depending on the degree of the present weather wear, specific agents from the manufacturer are
used. The application of these agents should occur according to indications by the manufacturer!

Take note

Any transport protection foils should be removed immediately after fitting in order to
prevent impact of solar irradiation that might harm the surface.

Transport protected, wrapped, coated elements should be stored dry and far from
sunlight on site.

* abrasive = grinding

7.4 Hardware
All movable hardware parts that are visible when the element is opened must be oiled on the moving
surfaces at least once each year with a suitable oil or oil spray. After applying the lubrication all
opening functions of the element are to be executed several times to spread the oil over the sliding
surfaces. A hardware mechanism that is hard to move indicates badly adjusted hardware. In this case
the hardware should be adjusted immediately by trained personnel. The interval for hardware
readjustment depends on element size and opening type.
Hardware parts are to be tested regularly regarding their tight position and, if necessary, to be
replaced by trained personnel.

7.5 Seals
Seals should be kept smooth after cleaning of the elements with a care product as indicated by the
manufacturer, at least once each year.
The functionality and durability of seals is bad when seals are compressed too tightly or adhere to
tightly on the sealing surface. Slight squeaking of the seals when opening the window elements is
possible and does not represent a defect. With good lubrication these sounds can usually be avoided.

7.6 Insulating glass

Insulating glass is maintenance free. Cleaning is carried out with common glass cleaners and, if
necessary with special scrapers, which do not harm the surface. Scrubbing agents may harm the
glass and are therefore not permitted!
For self-cleaning glass please observe separate maintenance indications by the manufacturers.
The seal between insulating glass and frame is to be tested for rips in the sealant or seal material
and/or dissolution of the seal material from frame and glass. Any damage should be corrected by
trained personnel immediately, as otherwise follow-up damages may occur.

7.7 Building connection joint

The sealing between fitted element and building is to be examined, faults must be corrected.

Source:
NORM B 5305 Windows Maintenance

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8 CONDENSATE AND MOULD

If the air is not exchanged regularly enough (insufficient airing) too high humidity may lead to wet
construction elements, reduced insulation, increase of micro-organisms and mould on construction
elements.
NORM B 8110-2 Thermal insulation in building construction Part 2: Water vapour diffusion and
protection against condensation. The document regulates the necessary air conditions for living
spaces and similarly used rooms.
These are:
max. 65 % air humidity over max. 8 hours/day
max. 55 % air humidity over the remainder of the time
Here for each C outside temperature below 0C 1 % air humidity must be subtracted. These max.
values should therefore never be exceeded, as otherwise negative effects on materials and health of
the users might ensue.

PLANNING ADVICE
The following measures are recommended for planning:

The use of highly heat insulating glass leads to a higher surface temperature of the inside
glass pane. This leads to more comfort close to the pane and also reduces the affinity of the
inside glass edge to let condensation occur.
Application of heat insulation optimized glass edge systems.
Planning of improved heating effects in recesses, outside corners, in front or large glass
surfaces, in pure glass corners, pure glass connections, etc.
If possible, fit controlled living space ventilation. This ensures adhering to a hygienically
sufficient air exchange rate (also at night).
However, the application of controlled living space ventilation requires special planning and
adjustment with regard to heat streams, condensation protection and air tightness. If this is not
sufficiently ensured, there may be comfort problems, condensate and mould around the
window.

The following measures are recommended for use:

Sufficient and continuous heating of all rooms; avoidance of short-term temperature drops,
e.g. at night, this also applies to rooms that are not used all the time or in which a lower
temperature is desired.
No stopping of air circulation towards the windows and outside walls.
No impeding of heat given off heaters by casings, long curtains or furniture.
Avoid continuous ventilation with tilted windows.
Ventilation must be active, according to needs and yet energy conscious. Some heating
energy is lost here. This, however, must be taken into account in the interest of healthy room
climate conditions and to avoid humidity damages. It is important to keep this loss as small as
possible. The best way to do this is short, intensive airing.
Windows and doors should be opened wide for a short period if possible create a draught.
After approximately five minutes, the used, moist air in the room will have been replaced by dry, fresh
air, which will be able to take in additional water vapour.
The advantage of this "forced ventilation" is that with the used air only the heat contained therein
escapes, while the heat stored in the walls and furniture remains in the room and that after the
windows have been closed again, the fresh air can be raised to the desired temperature quickly again.
This "forced ventilation" should be repeated several times a day while present in the living space.

Version 3.0/2011 27
Larger water vapour volumes that may occur in separate rooms, e.g. while cooking or taking a shower,
should be forced outside by specific ventilation of the affected rooms. The inside doors should remain
shut during these processes, so that the water vapour cannot spread through the entire living space.
See fact sheet Condensation on windows and doors
(download at www.fensterundfassaden.at)

Source:
NORM B 8110-2 Thermal insulation in building construction Part 2: Water vapour diffusion and
protection against condensation; edition 2003-07-01

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9 FACT SHEETS

The following fact sheets can be downloaded from our homepage at www.fensterundfassaden.at:

Condensation on windows and doors

Thermal tension breakage of insulating glass
Screed damage to the building component window
Thermography of the window component

Version 3.0/2011 29
 NOTIZEN

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 NOTIZEN

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The Platform "WINDOWS AND WINDOW FACADES"
consists of companies and organisations, realising
projects in various materials together.

In the Platform the manufacturing companies

Actual
Gaulhofer
Hoco
Hrachowina
Internorm
IPM Schober
Josko
Pfisterer
Katzbeck
Stabil
Waku
Wicknorm

cooperate actively and are supported by the organisations

AMFT (Consortium of Manufacturers of Metal-Windows/Doors/Gates/Facades)

Austrian Wood Manufacturers' Organisation and
AKF (Austrian Workshop for UPVC Windows)

administratively.

In its work the Platform tries to find the

best solutions for common issues for
the benefit of the customer.

Additionally the entire industry shall be presented more strongly in the public and
information on topics regarding several materials shall be presented.

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