Hard Disk Repair PDF

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The key takeaways are that moving the read/write heads from a working hard disk to a non-working one is a potential way to recover data when the controller fails. However, it requires careful work to avoid damaging the disks or heads.

The steps involved in repairing the hard disk include inspecting the controller, determining the problem is with the spindle motor, opening the disk, moving the read/write heads from the working disk to the non-working one, and reassembling the disk.

Precautions that should be taken include working in a clean environment, working slowly and carefully to avoid touching the disks, ensuring the magnets are properly aligned, and preventing any dust or particles from entering the case.

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Solution:
Cannibalize parts from another hard drive to get the first one functional.
I purchased an identical drive on eBay. However, I first tried the easy way out. I moved the
new controller on to the old drive and powered it up.
BIG MISTAKE. The new controller immediately cooked itself. Now I was definitely sure that
the chip mounted on the side of the head armature was directly responsible for dropping the
voltage applied to the spindle motor. I imagine this pin shorts the controller which then stops
applying voltage to the spindle motor. So I was exactly back where I began except that now I
had two burned controllers.
I decided to do what had to be done and move the head from the good drive to the old drive.
Moving the platters seemed impossible and obtaining the right tools would not be easy.
Required Tools:

lNeedle Nose Pliers.


lPhilips Head Screw Driver.
l Small Flat Head Screw Driver
l T9 Torx Head Screw Driver.

General Tips Before Starting:

1. Attempt to work in the cleanest area possible. A garage is usually not a good choice.
2. While working within the drive, work slowly and carefully. Be sure not to touch the
platters with your fingers or tools! This will most likely damage the data on them.
3. The goal is to remove the heads from the good drive and then later transplanting them
into the broken drive. Again, we are moving the heads since the bad chip is affixed to the
head armature which directly connects to the actual read / write head. Since there is little
chance of removing the chip successfully, I am attempting to move the entire head / arm
mechanism instead.
Purpose:
To demonstrate a method for replacing the read / write head from a Maxtor d540x-4k020h1
(20gb 5400 rpm, single platter) hard disk.

Disclaimers/Caveats:
1) I take absolutely no responsibility for any damage accrued to any piece of hardware
while attempting this procedure. It is 100% completely at your own risk. Opening the
drive WILL VOID YOUR WARRANTY!
The likelihood of success is STILL UNKNOWN since I have yet to receive a new
controller. However, if you read on, you may come to realize the feasibility of such a
task. If anyone has a Maxtor d540x-4k020h1 and is willing to sell it, please email me -
Thank You.
2) Opening a hard disk and exposing it to the air may cause permanent damage to the
data stored within.
3) The alignment of the permanent magnets may pose an issue. They need to be aligned
exactly right. Take notice of the upper magnets position before you unscrew it.
Problem Description:
A friend of mine who runs a decent size manufacturing company had kept various pieces of
data on this drive. Being only one year old, and part of his Dell computer, he never thought
twice to back anything up.
Needless to say, the drive crashed without warning. Under close observation, I noticed that the
drive didn't spin when powered up.
It seemed that either the controller was damaged, or the spindle motor had possibly burned

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out.
The data wasn't critical and most of it just needed to be typed back in. The finances weren't
available to send the drive out to a data recovery center, their work often costs between $1500
to $5000 dollars USD. He had decided to forget about it unless a less expensive alternative
could be found.
I was definitely up to the challenge; especially knowing there was nothing to lose.
Troubleshooting:
I began by inspecting the controller for obvious damage (i.e. burnt parts etc). At this time, I was
unable to see a problem. However, I did remember that the drive did jitter when power was first
applied, so I knew there was power on the spindle motor, at least for part of a second.
Furthermore, if power was present on the spindle motor, and it jittered momentarily then
stopped, then the motor was either stuck, or perhaps the applied voltage had dropped.
I briefly opened the drive just to ensure the spindle motor wasn't jammed. It wasn't.
Then I closed the drive and began to troubleshoot an electrical problem. I removed the
controller board from the drive and systematically masked off with masking tape the 20 pins or
so between the controller and the internals of the hard drive.
After trying several pins, I managed to discover a pin which in fact, when covered (and the
controller back on the board) allowed the drive to spin up properly. Unfortunately, the drive
would not be detected by the BIOS, nor did there appear to be any head control. The drive
would spin then slam the head side to side against the head stop inside the drive. This was
definitely not good.
It seemed this pin had some vital role in controlling the head movements. After re-opening the
drive, I traced the faulty pin to its destination, a small chip on the side of the armature carrying
the head.

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There was no way I could repair this - UNLESS...


Solution:
Cannibalize parts from another hard drive to get the first one functional.
I purchased an identical drive on eBay. However, I first tried the easy way out. I moved the
new controller on to the old drive and powered it up.
BIG MISTAKE. The new controller immediately cooked itself. Now I was definitely sure that
the chip mounted on the side of the head armature was directly responsible for dropping the
voltage applied to the spindle motor. I imagine this pin shorts the controller which then stops
applying voltage to the spindle motor. So I was exactly back where I began except that now I
had two burned controllers.
I decided to do what had to be done and move the head from the good drive to the old drive.
Moving the platters seemed impossible and obtaining the right tools would not be easy.
Required Tools:

lNeedle Nose Pliers.


lPhilips Head Screw Driver.
l Small Flat Head Screw Driver

l T9 Torx Head Screw Driver.

General Tips Before Starting:

1. Attempt to work in the cleanest area possible. A garage is usually not a good choice.
2. While working within the drive, work slowly and carefully. Be sure not to touch the
platters with your fingers or tools! This will most likely damage the data on them.
3. The goal is to remove the heads from the good drive and then later transplanting them
into the broken drive. Again, we are moving the heads since the bad chip is affixed to the
head armature which directly connects to the actual read / write head. Since there is little
chance of removing the chip successfully, I am attempting to move the entire head / arm
mechanism instead.
Procedure:
First, remove the screws holding the controller board to the back of the drive.

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The controller is the green thing


Pull the controller off.

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Drive with controller off


Flip the drive over.

Time to unscrew
Remove the Philips head screws holding the drive cover in place. There are two T9 screws
under the stickers, the hold the top of the spindle head armature bearings in place. Remove
them. Remove any additional screws holding down the cover until the cover becomes loose.

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Don't worry about the print, you'll get a closeup later


Take the cover off of the drive and set it aside.
Remove the two screws holding the pin bracket that attaches through the casing to the back
side of the controller. Do not try to remove this yet.
Remove the single screw holding down the top magnet above the head armature.

Here's your closeup


VERY CAREFULLY, use a small flat head screw driver to pry the magnet off of its seat.

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"Will this erase the charges on my credit card?"


WARNING! These magnets are very strong. Do not allow them to get any closer to the
platters than they are while positioned in their mounting places. THIS WILL DESTROY
any data on the platters!
Set the magnet down away from the drive and prepare your needle noise pliers. . . .
The next step is to remove the head locking mechanism.

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Carefully squeeze this piece of plastic gently, but use a moderate amount of force to lift it off
its mounting pin. It takes some effort, but it will come right up. Be careful! Both this plastic
device as well as the one in the next step are both very fragile and can break easily if
squeezed too hard!
Next, remove the head stop mechanism, located as shown in the picture just above. Again,
squeeze gently and lift it straight off of the pin.
Gently slide the head off the platter. It will sit nicely in the air without the platter underneath
it. DO NOT touch the heads with your fingers or any other material. This may damage them.

Now, prevent the head from moving by holding your finger above the bearing on top.

Giving it the finger


While doing this, turn the drive over. You will see a Torx screw just below the head (below
the controller you removed). Remove this screw carefully. This is the last screw holding the
heads into the drive chassis.
Lift the head straight out of the chassis. When it is clear, gently pull on the connection block
you removed the screws from earlier. It will lift straight out of the chassis with the heads.

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Getting (hard drive) head

This is what's left

Take a deep breath, you are half way there. Now, do the exact same procedure to the drive
with the bad heads.

Once both sets of heads have been removed, simply put the good set of heads in the old drive
chassis. The installation process is very similar to the removal process.

When you insert new heads into the old chassis, be sure to screw the bottom of the head
armature in while the heads are not over the disk.

Then gently lift on the arm carrying each head (in this case there was only one) to slide it back
over the disk. At this point you should test the arm by swinging it back and forth very slowly

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and carefully . It should not drag on the disk whatsoever.

Reinsert the drive stop and head lock, and then the permanent magnet.

Re-close the case, and screw the controller back on. Now you should be finished! Plug the
drive in and you should be set to go.

Final Caveats

This is a last-ditch means to get data out, and you shouldn't count on this working. If you
absolutely, positively MUST get that data out or you'll lose thousands and thousands of dollars,
look at a data recovery center.

If the data isn't worth THAT much, and you've exhausted all lesser options, you might want to
try this, but there's a lot of things that can go wrong, and there's no guarantee or even
probablility everything will be OK if you do this.

It's an interesting project, though.

Having worked for a major hard drive manufacturer repairing damaged/destroyed hard drives
for a living, I have one small note about the procedure taken to repair the drive:
The read/write heads are more sensitive than can possibly imagined. There is a term
that should be introduced here: Head Slap.
Sounds like the heads smacking together violently, but its much less than that. If the top and
bottom heads for a single double sided platter ever touch, they are damaged to some degree.
Now here's the fun part: You may not actually damage the reading/writing element, as they are
the size of a spec of dust in the middle of each head. However, the heads are made of a
silicon material, much like IC chips.
The heads have an amazing role in the drive. As the platters spin, the disk surface generates a
small "film" of air that spins in the same direction as the platter. As the air passes under the
head, the design of each head is such that it forces a very small amount of air under the head
and gently lifts the head off the surface of the disk, ever so slightly so that it doesn't ride on the
surface. (BTW, the inner most ring of the disk surface of all platters is called the landing pad.)
In order to keep the heads from flying too high off the disk surface, a small amount of
downward tension is built into the armature to provide a spring effect. When you slide the
armature across the disk surface, you introduce small, probably microscopic, scratches into
the surface of the platter. You also wear away a very small amount of the silicon of the head.
Now when you make it to the edge of the platter, the two heads are no longer separated by the
platter and slap together ever so gently. In the microscopic world, the slap is like smacking two
skyscrapers together. Maybe they don't splinter into a million pieces, but infinitesimal chips and
cracks appear in the surface of the head. Not necessarily the read/write element, but definitely
in the silicon around it.
When you put the device back together, you introduce stress and over time - maybe a week,
maybe a year - the surfaces scratch, wear down and the head doesn't fly anymore. New term:
Head Crash - when the heads simply grind the surface of the platter to dust while committing
hara-kiri and turning the inside of the drive case into a black powdery mess.
I've seen it - pretty cool - but not good for storing or retrieving data for that matter, as the data
is now separated into little particles and splattered all around the inside of the drive case.
(Another BTW: By scraping the magnetic film off the platter and randomly distributing it around
the inside of the drive case, you effectively render the disk unreadable, which no amount of

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money will enable a drive recovery company to bring back. Food for thought if you need to
truly delete files from your hard drive.)
So how do you do it without destroying the drive? Build yourself a comb system that will
spread the heads apart and lift them off the platter surface before you move them at all. We
use a series of metal fingers that are tapered to get under the armature and lift the heads.
Then swing the armature and comb assembly out and remove, but if you take the comb out -
Head Slap! If we ever allow heads to touch, they are in the trash can a second later. The point
is, you can't see the damage done any it may not be catastrophic, but it will lead to early drive
failure.
Just thought I'd let you know. You could probably put together something to accomplish the
head lifting armature swinging maneuver, but be careful. Make sure it securely holds the heads
apart while rotating them out from the platters and keeps them apart while you make the
switch.
And never let any thing touch or slide along the surface of the platter!
I've included a very simple quick sketch of the comb I'm talking about:

Also, the whole cleanliness thing is crucial.


Not that you can't do it at all, just be very sure that no dust or small particles enter the case.
Imagine if one of your eyelashes hit the platter surface. If it's there when you spin up the drive,
it might get wedged under a head and accomplish pretty much the same thing as a chipped

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head. Remember that black powdery mess?


The following (TM Microscopes) link shows what happens to the physical disk when a drive is
shocked (not electric, physical) - a different kind of head slap occurs.
In this case, the head lifts off the media and smacks back down with enough force to deform
the magnetic layer of the disk. Sometimes you can see them as anywhere from 1 to 4 dots in a
rectangular pattern on the surface of the disk. The four images on this web page show a visible
image next to the magnetic signature of the same area.
Their point in showing this is that the little lines of magnetic force are actually altered by the
collision. When you alter those lines, you corrupt data. So even though it may not be major,
you can easily lose data by simply dropping a HDD. And it doesn't take much to do that.
When I was working at the manufacturer, we played around with a mock-up of an empty HDD
outfitted with accelerometers. Those are the little guys that tell you how much force is being
exerted on a object. (Same thing they use in crash test dummies.)
We'd play with them and see how high we could drop them without exceeding a given value.
(Memory fails me and I can't remember what it was.) Typically, it only took a drop of 3/4-1
inch onto a hard surface to see damage.
Suspension systems are much better now, but still don't absorb a lot of the shock. And once
you dent the surface of a platter, it's like putting a divot on a putting green. Part of the material
is depressed, while the rim raises up above the surface.
Spin up the disk and the head will smack it every time it passes over that spot. Eventually you
get a head crash. Another thing to be careful with.
Barry L. Failor, Jr. Studies Engineer - POWER Engineers, Inc.

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