Student Internship Report
Student Internship Report
Student Internship Report
_______________________
VERIFICATION STATEMENT
_____________________________________________________________________
This is to verify that this report is written by Ahmad Firdaus bin Ahmad Zubir (13601)
and all information regarding this company and activities related are NOT confidential.
(Supervisors signature)
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ACKNOWLEDGEMENT
Bless to Allah The Most Merciful for helping and guide me in completing the Report of
Student Industrial Training. I have been attached to Department of Reliability and
Maintenance (PRM), PETRONAS Carigali Sdn. Bhd. (PMO) for a total duration of 28
weeks (currently 10 weeks) where I have been placed at Terengganu Crude Oil Terminal
(TCOT). Firstly, I would like to express my greatest gratitude to Mr. Azlan bin Khalil,
the Terminal Superintendent of TCOT for giving me the opportunity to have Industrial
Training at TCOT and ensuring that my training here will be beneficial. I would like
also to thank my supervisor, Haji M Salleh Amri bin Zahid, maintenance engineer for
TCOT for his willingness to accept me as his understudy and teach me the real situation
of worker life. His support and concern are very valuable for me to nurture the quality.
Also, special appreciation to my Universiti Teknologi PETRONAS lecturer, Dr. Khaled
as my university supervisor. The time he spends during his visit to TCOT will be much
appreciated.
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TABLE OF CONTENTS
VERIFICATION STATEMENT. I
ACKNOWLEDGEMENT .. II
LIST OF FIGURES. IV
LIST OF TABLE. V
CHAPTER 1: INTRODUCTION 1
REFERENCES..... 33
APPENDICES... 34
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LIST OF FIGURES
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LIST OF TABLES
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CHAPTER 1: INTRODUCTION
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- Undergoing the Industrial Training Program will expose the student with the
real working environment and understand the roles and responsibilities of
workers especially in oil and gas industry. Students shall exposed to working
environment that requires good time management skill, punctuality, safety
working condition and good working attire and behavioural which will cover
the whole 8 months of the Industrial Training.
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2.1 PETRONAS
In the wake of the major oil crisis in early 70s, the Malaysia government
established PETRONAS to manage the countrys oil resources in September 1974. Its
origins were modest with only a small office in Kuala Lumpur and handful of
employees. 37 years down the road, PETRONAS is a consistent listing in fortune 500,
one of the most profitable oil companies in the world with international operation in
more than 30 countries around the globe.
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enhance our yields. Today, PETRONAS are amongst the world's first in maximising
recovery of discovered fields with Enhanced Oil Recovery (EOR) efforts.
On May 11, 1978, PETRONAS Carigali Sdn. Bhd. (PCSB), a wholly owned subsidiary
of PETRONAS was born as its exploration and production arm. PCSBs domestic
operations are divided into three regions Peninsular Malaysia Operations (PMO),
Sarawak Operations (SKO), and Sabah Operations (SBO). Effective April 1, 2002, these
regional operations were put under PCSBs Division called Domestic and South East
Asia Division (DOMSEA).
PMO started its operation in April 1984 (the first production division in PCSB)
with the commencement of gas production from the Duyong field. Its main office is
located at PETRONAS Office Complex in Kerteh about 110 km south of Kuala
Terengganu.
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The first step taken by PMO in developing the first gas field at Duyong has in fact
sparked and fuel led the growth of the petrochemical industry throughout Peninsular
Malaysia. After Duyongs success, PMO marked another milestone with its first oil
production from Dulang field in 1991. Now, PMO is operating 17 producing fields, 36
platforms, 2 FPSOs, 2 FSOs, 1 Crude Oil Terminal, 2 Onshore Gas Terminal (OSC and
OGT), and 1 supply base (KSB). The Duyong facilities will also become the receiving
gas hub for the first delivery of Indonesian gas from the West Natuna Field beginning
from 8th August 2002.
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Instrument and Control (PRM 6) and Measurement Assurance (PRM 7). Besides that,
there are six field maintenance clusters under PRM, which are FMM S (Angsi), FMM L
(Dulang/Sepat), FMM D (Duyong/Resak/Tangga Barat), FMM F (Masa/PNL/Abu),
FMM T (Terminal TCOT/OSC/OGT) and FMM P (Tiong/Kepong/Bekok/Tinggi/Pulai).
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The pipelines from the offshore platforms are centred at Tapis Pump before transferred
to TCOT. At TCOT, the crude oil received is stabilized, dehydrated, stored and exported
to customer. TCOT have the complete facilities to handle the crude oil in Peninsular
effectively including two identical trains with total design throughput of 380 KBD.
There is also facility to separate water and light hydrocarbon gas once receives from the
crude prior to export.
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The figure above illustrates the crude flow from Peninsular Malaysia upstream crude
production platforms that is collected in TCOT for processing. The crude receives from
offshore via piping header passing through emergency shutdown valve before entering
the stabilization train. The stabilization system consists of two trains namely train A and
train B completed with crude heating and separation facilities. Each train can handle
between 64.2 SKBD to 192.5 SKBD.
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The processed oil is stored in floating roofs tanks that have the capacity of storing
500,000 barrels of oil. There are 5 tanks in total to handle the crude before exporting
namely T 441,T 442,T 443,T 444 and T 446. The storage period is only temporary as the
crude is then export via custody metering system to two offshore Single Point Mooring
(SPM) and PETRONAS Penapisan Terengganu Sdn. Bhd. (PPTSB). Besides the crude
oil, the stabilization gas from the separation processed is used to fuel fired heaters, or
exported as sales gas via Vapor Recovery Compression (VRC).Before discharging
produced water to sea. It is treated in skimmer pit for further recovery of HC. TCOT is
equipped with complete safety facilities as it is engaging with the highly flammable
crude and gas.
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The author is attached at TCOT under the Peninsular Reliability & Maintenance
Terminal department in the field maintenance section. This department mostly related in
all maintenance and operations of all terminals which are TCOT, OGT and Onshore
Slug Catcher (OSC).
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PRM-T department has been given the responsibility by PCSB to supervise and review
terminals project plans and designs to ensure effective implementation of new projects
and lesson learnt are incorporated and life-cycle cost are considered to ensure smooth
execution of project as per specifications and according to the related law and
regulations.
Other than that, PRM-T department is responsible in performing timely inspections and
certifications of all relevant equipments and facilities exist in the terminals to ensure all
the regulatory requirements are met.
Besides that, health and safety in workplace always be the priority in all work activities.
Therefore PRM-T has the role of demonstrating and promoting the best HSE practices
via supporting the HSE Management System through its policy, strategies and action
plan.
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Several regulations, statements, policies, guidelines, trainings and procedure have been
implemented and made compulsory for the staff to obey in order to increase their
awareness on the importance of HSE in their working etiquette.
To comply with the legal requirements of HSE as well as the implementation of the HSE
Risk Management program, a policy is created. It also measures on how crucial it is to
have a safe working environment provided having an adequate workforce. PMO HSE
Recommended Action Items (HSERAI) and Unsafe Act, Unsafe Condition (UAUC)
Reporting are managed by a web-based HSE System named HSE Online. However, this
website is highly confidential for any public view outside PETRONAS.
PETRONAS Carigali Sdn. Bhd. (PCSB) recognizes that any drug and alcohol abuse will
affect the employees work performance and can be a major threat to the companys
operations which abuses PETRONAS Code of Conduct and Discipline. Employees who
are found to abuse the policy shall be subjected to disciplinary action.
It is a policy whereby all employees, including contractor staff, shall stop work when
there is an imminent and real threat which can physically endanger them and others or
cause any adverse impact to the environment. This policy has the full support of
management. When there is doubt on whether work should continue, employees
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including contractor staff, should promptly notify their immediate supervisor for
assessment of the hazardous condition.
ZeTo Rules involves any work that has potential to cause any risk on the employees,
which can be expressed briefly in ten (10) elements:
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Basic briefing for any personnel who which to enter the terminal ( eg: TCOT, OSC and
OGT) for the first time. Includes video on safety briefing as well as quiz right after that.
Basically this briefing is conducted by the Safety and Health Officer. In order to pass the
quiz, one must obtain less than five(5) mistakes. Failure to do so will require he or she to
retake the quiz as well as the briefing on another time slot.
Before going to offshore platform for the first time, one must attend BOSET as the
required basic training. He should pass the Medical Examination before joining BOSET.
The three days of training combined safety courses and assessment inclusive of Safety
and Survival (SAS), Basic Fire Fighting and Helicopter Underwater Escape Training
(HUET). This training is important for the staff to know things to do when dealing any
situation which are related to the safety in the platform.
There are many standard operating procedure (SOP) that need to be followed in order to
perform any task in correct way. In TCOT, several SOP which are relevant to PRM-T
department.
HSEMS is a part of the overall management system and share the same degree of
importance with financial management, quality management, operations management,
human resource management, and business planning systems in an organization.
HSEMS is made up of nine (9) elements.
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By achieving the entire element, HSEMS can clearly define the responsibility and
accountability of an individual towards HSE regardless of the level of leadership. It also
serves as a clarifier to HSE requirements. This system also been made to alert the
stakeholders about the nature of PCSB business and how safe it is being managed to
provide a sense of security to all.
PTW is a written document authorizing a person to carry out work related, stating them
of the possible hazard and way forward to overcome it. This is important to ensure that
the job done safely without causing any accident. It is needed to be applied for all
activities which may harmfully affect the personnel, environment, asset, and reputation
carried out on PETRONAS Carigali facilities. All PCSB staff working at plant/platform
are compulsory to attend three days of PTW Training which enables them issue PTW
upon working there. There are two types of PTW documents, Cold Work Permit (A4
green colour document) and Hot Work Permit (A3 document). Permit applicant should
be responsible to his work stated in his PTW and make sure to enclosed together
document of Job Hazard Analysis (JHA) for future review. Before doing the job, permit
applicant should open the PTW. Upon finishing the work, he should close the PTW
as an indicator of stop work and need verification from authority in plant. This shows
that the job is completed without confronting any accident related to hazard mentioned
in PTW. The permit that has been issued can only be valid for a maximum period of one
shift, approximately about 8-12 hours.
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JHA is a process of determining the hazards associated with a job so that control
measures may be taken to safeguard the safety of the personnel, facilities and also the
environment. The personnel have many imminent hazards that may affect him or her in
different working environment. JHA is a tool that contributes to the environment of
standard operating procedures for specific jobs and it is applicable on ultimately every
job that have been performed. As to perform a JHA, the person needs to consider the job
steps, identify the existing or potential hazards that may happen and determine the
control measures of the system. Safer working conditions will be achieved once JHA is
implemented successfully.
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Since the author has been attached to Terengganu Crude Oil Terminal (TCOT) for about
eleven weeks, the value of team work between employees and also contractors is totally
crucial in doing any work. As for PETRONAS Carigali employees, in TCOT there are
three different departments which are Production Planning Department (PPD-T),
Reliability and Maintenance Department (PRM-T) as well as Health, Safety and
Environment Department (PSE). All of these departments must work together as one
team to ensure the production at TCOT goes as well as planned. As for example, the
production team job is to ensure all the operation process goes well. However to achieve
the objective they need the support from people in maintenance and reliability
department to ensure all equipment in the plant are working in a good condition. Apart
from that, authority from safety department must ensure that all of the activities that are
done in TCOT are been carried in safe manner. One of the examples is that the Safety
and Health Officer and his team always do a permit to work (PTW) audit to all
contractors. This is to ensure that the PTW of certain works is been fill correctly and
also their Job Hazard Analysis (JHA) is filled with correct hazards that involve in their
work.
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plant. Any maintenance required regarding any part of the site will be noted down and
suggested solution will be heard.
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that are needed special attention include earplug, glove, face sheet, apron, respirator and
body harness should be applied according to task given.
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As a trainee of PRM-T department, the author had learned many new things throughout
internship period in PCSB. Unlike daily routine in the university, working in PCSB does
require students to adapt life in corporate working environment. Jobs that have been
assigned must be completed on time schedules. Any spillover will jeopardize the
company to other consequences such as reputation, cost management, etc. Each activity
is unique and totally different compared to campus life in UTP.
The author is assigned to experience working in one of the three PETRONAS onshore
terminals which is the Terengganu Crude Oil Terminal (TCOT). Since the first day of
the training, the author has learned many things mainly on operations in TCOT. Like the
author has mentioned earlier, the job scope of PRM-T basically on the maintenance wise
wholly in TCOT with more advantage on hands-on experience.
On the early week in TCOT, the author experience to learn the operation overview of
TCOT, mainly on process flow of the crude from offshore platform until the export line
(the end flow of TCOT), production quantity per day, separation process in the crude,
storage mechanism of crude oil and many more. Mainly to be involved in the things
related to TCOT, one must have the basic knowledge of physics, chemistry as well as
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With assistance from the authors supervisor and staff in TCOT, the learning process
seems to be a lot easier to be digested. The use of Pipeline and Instrumentation Diagram
(PNID) is one of the important technical skills the author has learned. PNID is a set of
complete diagram which illustrate the piping and equipment flow installed in the
terminal. It plays a major role in maintaining the integrity of the terminal whereby each
location of the items exists in the terminal can be searched and located. Throughout the
PNID, the author is able to differentiate locations in the terminal by the process facilities
equipped in that specific location.
The first task assigned by the authors supervisor is to locate several passing valves
which reported by the inspection team of TCOT. By the definition, passing valves are
valves that leak internally can lead to major losses of valuable product, or unintended
transfer of process constituents, in some cases seriously elevating process risks. A total
number of 34 passing valves reported consist of various sizes that need to be replaced
mainly due to corrosion. The application of PNID initiated as to locate those valves.
After locating the valves, site visit is done to acquire photos and tag number of the
valves as evidence that will be brought up during weekly maintenance meeting. A report
is done for the documentation purposes and as future reference for further action such as
purchasing the new ones. Basically, PRM-T acts upon any inspection done by the
inspection team of TCOT.
Being an engineer requires one not to just mastering only engineering works, but also
administrative ones also. As for example, trainees in TCOT help to prepare
documentation as well as presentation pack prior to work given earlier. In this task,
filing, presentation pack and database are parts of the administrative work done by the
author in assisting the executive in their work.
Being in the PRM-T department section is not an exception to just only stick to the work
related on the department. In TCOT, the author also assists executives from other
department of PRM in TCOT. For example, the job scope of the author includes on the
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Firewater pump
Stripping/Spiking pump
Sump pump
SU-265
Effluent Water Discharge
PWSU
Flare Knock Out Drum
Hot Oil Drum
Crude Oil Circulation Pump
Condy Transfer Pump
Crude Export Pump
Booster Pump
Air Compressor
Heater
VRC
Condensate Recovery System
The equipment checklist requires the author to get information from TCOT Centralized
Control Room (CCR), whereby crews of operation and production of TCOT works
there. From the assignment, the author gained more knowledge on the operations of the
equipment.
Working directly in terminal has been an advantage for the author to have a better
understanding on the operation in TCOT. Apart from the basic job scope the author has,
he also acts as the guider for people from outside to have visit at the site. As for
example, the author together with a maintenance engineer used to escort a team from
PIE-2 (Engineering) to the various specific locations of pipelines and valves that are
potentially to be replaced due to some reliability issues with the guidance from PNID.
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The team did manage to locate all the wanted locations and thus ease them for further
job assigned from the department.
During the ten week of industrial training, the author also receives the job of inspecting
and closing PI item in the terminal that has been registered. In order to maintain the
terminal integrity, thorough inspection by the specialist is done for every five years.
Based on the inspection, there are numbers of equipment that are needed be repaired or
replaced. Classifications of the items are P1, P2 and P3 items respectively. Items that
need immediate action where a period of one year is allocated for solving the issue are
called P1 items, followed by P2, and P3 items. After a certain time limit, status of P2
and P3 items can be converted to P1 items as no action taken to close them. Several
sources of P1 are listed as follows:
The list of P1 items are distributed by authorities from Kompleks Operasi Petronas
(KOP). Inspection is done to confirm the presence of P1 items. Then contractors are
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hired to settle the issue to certain length of time. Second inspection will be made to
confirm the maintenance done by them. P1 items are considered closed if designated
items are well maintained and photo taking on those items will be done as evidence for
the closure.
To enhance the knowledge to handle the task, the author has been sent to PMO P1
Workshop. Basically it is not just focusing only on issue regarding closing P1 items, but
also tracking any P2 and P3 items that can be neglected or close without any serious
maintenance with the list of items provided by Peninsular Malaysia Operations (PMO).
During the workshop, it is also shown graphical analysis of P1 items that can be closed
by 31 December 2014 and way forward to any issue that delays the objective.
Generally, Reliability and Maintenance (PRM) Department does really play a major role
in maintaining the performance of the terminal as TCOT is the aging facilities that have
been operated for about thirty years. Thus proper time and cost planning is needed to
ensure that the maintenance is done on schedule.
Communication skills are needed to be mastered in working life. Without it, or not fully
mastering it, one will have difficulties in his or her pursuit to express the knowledge or
ideas, asking questions and befriend with another person. It is vital because it is
happening on daily occurrences, and majority of the works needs communication
between groups of persons to happen. The author can say that communication skill is
one of the most crucial skill to obtained as regular communication happened not just
between the staffs, but also with the contractors as well as visitors from outside. Besides,
the skill adapted can be seen as golden opportunity to interact and understand more on
jobs people do in the site as lots of valuable information are shared.
A proper time management can ensure the productivity of the work of staffs. The author
is instructed to be in the office as early as 8.00am and complete eight hours of working
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hours every day. Without proper time management, one will face problems to cope with
the demands of the work and private life which may coincide with each other at certain
point. A punch card is made compulsory to all trainees in order to ensure obliged to
eight hours productive working time. When dealing with work demands which have
deadlines, the author will make sure a proper time allocation for each task is done. This
will help the author to cope the work situation without encounter heavy pressure from
work.
Being a trainee requires the author to explore many things in the terminal. Knowing that
not all are fortunate to be involved in terminal operation as trainee, the author tries his
best to gain knowledge related to the facilities. Apart having assistance from the
supervisor, staffs do really give a big contribution for him to understand more on his job.
If there is any lack of information regarding the task he did, the author always have
reference from people in CCR as well as sources from the internet that really give much
contribution to the task completion. Although the authors background is from
Petroleum Engineering Department, opportunity to have industrial training in TCOT
enables him to gain knowledge in mechanical engineering. Instead, the author feels
highly gratitude as he is able to broaden his knowledge not just in his field of study, but
to other field as well.
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Sustainability is the capacity to endure. In ecology the word describes how biological
systems remain diverse and productive over time. Long-lived and healthy wetlands and
forests are examples of sustainable biological systems. For humans, sustainability is the
potential for long-term maintenance of well being, which has ecological, economic,
political and cultural dimensions.
5.1.1 Environmental
Generally TCOT generates about 100 drums of waste every year and this amount varies
to the maintenance activities that happen in TCOT. Apart from that, there are several
types of waste that is classified by the Department of Environment Malaysia that are
situated in TCOT. All of the wastes are stored cautiously in seal containers which are
plastic drum, steel drum or jumbo bag. This container will be placed on a wooden pallet
to make it easier to mobile from one place to another.
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Type Description
SW201 Asbestos waste in sludges, dust or fibre form.
SW311 Waste of Oil or Oily Sludge.
SW109 Waste containing mercury or its compound.
SW408 Contaminated soil, debris or matter resulting from cleaning up of a spill of
chemical, mineral oil or schedule waste.
SW410 Rags, plastics, papers or filters contaminated with schedule waste.
Table 1: Types of Schedule Waste
In TCOT, Kualiti Alam Sdn Bhd has been given the contract to handle waste
management. This means that Kualiti Alam will come and collect all the waste in TCOT
and manage it afterwards. Safety Officer of the plant is the person who is responsible on
the schedule waste. As for that in TCOT, usually there are about four lorries per week
from Kualiti Alam Sdn Bhd to manage all the schedule waste. All of this completes to
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the maintenance activities in TCOT. The hypothesis is the more maintenance activities
in TCOT the more schedule waste will produce.
5.1.2 Economical
In TCOT there is a plan in which can help to reduce the cost that is used to put away all
the scheduled waste (hiring Kualiti Alam Sdn. Bhd.) The plan is to treat all the
contaminated gravel which has been contaminated by hydrocardon by using cement
mixture truck. This plan is said to be executed next year (2014) as there are lots of work
to do before commissioning this project to a certain contractor of company.
Staff conversation, morning meeting, weekly maintenance meeting are some of the
engagement between staffs that have been practiced here in TCOT. All of them acts as
platform to enhance communication between the management team with all level of
working staff. The author can say that it is a practice that needs to be sustained
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The Industrial Internship Program has given much advantages and benefits to
engineering students of Universiti Teknologi PETRONAS. The placement of training in
PCSB PMO has given a chance and wide exposure to students in learning and practising
technical and management skills. The 28 weeks program in this company also prepares a
good platform, as an exposure of the working environments and culture, and also work
challenges. This program had given an opportunity to work with different level of
people; from the bottom workers to the top management side and this help to improve
the communication and social skills. Some of the theories that have been learned in UTP
are applied in performing any task during the internship.
However there are rooms for changes for both Universiti Teknologi PETRONAS and
the Host Company to improve them. The underlying objectives should be achieved
together in parallel with total co-operation between all personnel involved, either from
host-company or UTP. It is suggested that improvement should be done immediately to
remedy all weaknesses and students should be given a chance to learn, adapt and
familiarize themselves with working environment. More exposure and responsibility
should be given to the trainee so that it will be important lesson.
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As conclusion, the objective of the industrial internship achieved. The internship has
brought the students to clear view of real working environment as it will be important in
future.
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REFERENCES
1. PETRONAS. (2012). Petronas. Retrieved
from http://www.petronas.com.my/about-us/Pages/default.aspx
2. PETRONAS. (2013) Petroliam Nasional Berhad. Retrieved
from http://en.wikipedia.org/wiki/Petronas
3. PETRONAS. (2012). Safety & health. Retrieved
from http://www.petronas.com.my/sustainability/safety-
health/Pages/default.aspx
4. PETRONAS GHSED. (2011). ZeTo Rules. Retrieved
from pww.ghsed.petronas.com.my
5. PETRONAS. (n.d.). Petronas Leadership Centre. Retrieved
from http://www.petronasleadershipcentre.com.my/learningphilosophy/program
mes.php
6. PETRONAS. (2010-2013). PTS HSE. Retrieved
from http://pww.axis.petronas.com.my/topic/pts/PTSHSE/Forms/AllItems.aspx
7. PETROLIAM NASIONAL BERHAD. (2012). Petronas code of conduct and
business ethics. 33-37. Retrieved fromhttp://www.petronas.com.my/about-
us/governance/Pages/governance/code-of-conduct-business-ethics.aspx
8. PETRONAS GHSED. (2011). ZeTo Rules. Retrieved
from pww.ghsed.petronas.com.my
9. Risk Management and Assessment for Business. (2013). So what is ALARP?
The ALARP principle. Retrieved fromhttp://www.risktec.co.uk/knowledge-
bank/technical-articles/so-what-is-alarp---.aspx
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APPENDICES
Appendix 1: Permit to Work (PTW)
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