The Concept of Resilience Revisited PDF
The Concept of Resilience Revisited PDF
The Concept of Resilience Revisited PDF
The intimate connections between disaster recovery by and the resilience of affected communities
have become common features of disaster risk reduction programmes since the adoption of The
Hyogo Framework for Action 20052015. Increasing attention is now paid to the capacity of
disaster-affected communities to bounce back or to recover with little or no external assistance
following a disaster. This highlights the need for a change in the disaster risk reduction work
culture, with stronger emphasis being put on resilience rather than just need or vulnerability.
However, varied conceptualisations of resilience pose new philosophical challenges. Yet achieving
a consensus on the concept remains a test for disaster research and scholarship.This paper reviews
the concept in terms of definitional issues, the role of vulnerability in resilience discourse and its
meaning, and the differences between vulnerability and resilience. It concludes with some of the
more immediately apparent implications of resilience thinking for the way we view and prepare
for disasters.
Introduction
Over the past ten years, work on disasters has increasingly focused on the capacity of
affected communities to recover with little or no external assistance. This requires a
stronger emphasis on approaches to risk reduction and humanitarian and development
work that put resilience, rather than just need or vulnerability, at the nucleus of the
debate (IFRC, 2004). Current thinking on resilience is a product of theoretical and
practical constructs that have seen the refining and reshaping of the disaster paradigm
over the past three decades. The history of its application is not rosy; it is full of con
testations, especially regarding its affinity with and lucid usage by a multiplicity of
disciplines. Consequently, it is instructive to explore the concept within the context
of the ongoing search for the most appropriate disaster risk reduction framework.
Resilience is derived from the Latin word resilio, meaning to jump back (Klein,
Nicholls and Thomalla, 2003). The field in which it was originally used, though, is
still contested: some say ecology (Batabyal, 1998), while others say physics (Van der
Leeuw and Leygonie, 2000). In the sphere of ecology, it gained currency following
the 1973 release of Hollings seminal work, entitled Resilience and Stability of Ecological
Systems (Blaikie and Brookfield, 1987; Levin et al., 1998; Adger, 2000; Van der Leeuw
and Leygonie, 2000; Stockholm Environmental Institute, 2004). Most of the literature,
however, states that the study of resilience evolved from the disciplines of psychology
and psychiatry in the 1940s, and it is mainly accredited to Norman Garmezy, Emmy
Werner and Ruth Smith (Waller, 2001; Johnson and Wielchelt, 2004). It materialised
Disasters, 2006, 30(4): 433450. The Author(s). Journal compilation Overseas Development Institute, 2006.
Published by Blackwell Publishing, 9600 Garsington Road, Oxford, OX4 2DQ, UK and 350 Main Street, Malden, MA 02148, USA
Methodology
Background information for this article came from primary and secondary sources.
The primary data were collected through personal communication and group e-mails;
requests were directed at those who have distinguished themselves in disaster scholar
ship and research. Many of the people contacted sent detailed responses, involving, in
some instances, pages of comment on the subject.
The theoretical base of disaster resilience centres on a range of studies. Bradely and
Grainger (2004) recommend a social resilience model in which actors switch from
performance to survival strategies when the perceived severity of constraints exceeds
a critical threshold.Tobin (1999) suggests a composite sustainable and resilient framework
of analysis for communities in hazardous environments. Paton, Smith and Violanti
(2000) propose a risk management model for disaster stress, while Paton and Johnston
(2001) advocate a model of resilience to hazard effects. Meanwhile, Mallak (1998),
Kendra and Wachtendorf (2003) and Davis (2004) have all put forth some principles
of resilience.
The work of McEntire et al. (2002) traces the evolution of disaster paradigms, although
without a timeline, from comprehensive disaster management through disaster-resistant
community, disaster-resilient communities and sustainable development and sustain
able hazards mitigation, and invulnerable development, to comprehensive vulnerability
management.The intention here, though, is not to get into a debate on the character
istics of the paradigm, the resilience paradigm, as it has become known, which arguably
falls short of warranting such a label.The concept of resilience has gained currency in
the absence of philosophical dimensions and clarity of understanding, definition, sub
stance, and most importantly, its applicability in disaster management and sustainable
development theory and practice.
There is a danger of current usage extending further into the practitioner end of
disaster and development work in order to describe the quality of end products of
disaster-risk reduction interventions. Some scholars contacted during the information-
gathering process for this paper were of the opinion that (disaster) resilience can not
necessarily be viewed as a new way of looking at disasters as we have done much of this
before1 and therefore it is not new conceptually.The only new thing is the inclusion of
resilience in disaster and development discourse. The concept of disaster resilience
has confused things.2 For instance:
The ecological literature has moved to using the term adaptive capacity, with resilience (the
amount of deformation or disturbance a system can withstand before it loses a capacity to
bounce back) as a subset . . . its (resilience) value will only be retained if definitional issues
are resolved and more systematic work is conducted in outcomes and predictive processes.3
The concept has prompted a new way of conceptualising hazards and their conse
quences, as it suggests focusing on building something up rather than just reducing
something, which is the case when talking about poverty or vulnerability reduction.4
Recently, in addition to environmental determinism (Middleton and OKeefe, 1998),
which was viewed as an adequate account of human disasters, political and socio-
economic conditions have received recognition, coinciding in space and time with an
extreme trigger event natural hazard to which a certain group of people has been
made vulnerable.This has made an immense contribution to our understanding of the
interrelationship among hazard, risk and vulnerability. Deficient information, commu
nications and knowledge among social actors, the lack of institutional and community
organisation, weaknesses in emergency preparedness, political instability and the absence
of economic health in a geographic area, are all factors in generating greater risk
(Cardona, 2004).
Risk and vulnerability, however, have not been conceptualised in a comprehensive
manner. Instead, fragmentation has been common: risk has been estimated according
to different disciplinary approaches; the same applies to vulnerability, which has been
defined within disciplinary ghettos.To estimate risk on a multidisciplinary basis, one
needs to be aware not only of the expected physical damage and of the victims or eco
nomic losses, but also of social, organisational and institutional aspects. At the urban
scale level, for example, vulnerabilityseen as an internal risk variablemust be related
not only to exposure of the material context or the physical susceptibility of the
exposed elements, but also to social frailties and the degree of resilience of the prone
communities. This necessitates looking beyond the capacity to respond or to absorb
the impact and considering the essential and non-essential elements of community
systems able to adapt to and survive the shocks.
The concept of resilience helps us to obtain a complete understanding of risk and
vulnerability. It fills a void by addressing the soft perspective of vulnerability and allows
us to rethink the prevalent risk = hazard x vulnerability equation.
Focusing on resilience directly, rather than vulnerability or poverty reduction, is
important for another reason too. Disaster resilience activities can lead to actions
such as enhancing community coping capacity and livelihoods,5 allowing communi
ties to make appropriate choices within the context of their environments.
Resilience is rooted in making choices about future losses when development decisions are
made. Choosing what is lost in future disasters is absolutely a new way to view those losses
since it places 100% responsibility for those losses on people versus nature.6
Expressing things in a new way can encourage people to grasp abstraction or assist
them in doing so. For example, the term road map has gained currency in develop
mental circles, but could we say the road map of today is the same as or different from
a blueprint? The answer perhaps has to do with language: societal metaphors are pop
ularised for a period, until another expression replaces them.7 However, words are
prisons, as well as searchlights and pigeonholes, for what we see (Stibbs, 1998). Metaphors
and linguistic accidents have a historical habit of referring to something objectively
real when it is not (Smith and OKeefe, 1996). Using words without a clear definition
or categorisation makes it difficult to come up with a clear concept. Disaster resilience
could be viewed as a new phrase describing a desired outcome of a disaster risk reduc
tion programme; but it does not deal with the unique condition itself. With this in
mind, it is perhaps safe now not to label it as a paradigm but as a lens or entry point8
or to see it as the beginning of a search for a new paradigm.
core of scholarship and research, inroads have been made with definitional issues, as
Box 1 shows.The definitions are diverse, reflecting the complexity of society and think
ing on society and disasters. However, unless we clarify concepts and reach a minimum
consensus on the defining features, we will continue to talk past one another (Quarantelli,
1995) on what disaster resilience entails.
Resilience has been generally defined in two broad ways: as a desired outcome(s) or
as a process leading to a desired outcome(s) (Kaplan, 1999). Admittedly, categorising
definitions as outcome- or process-oriented is no easy task and the distinction may seem
unnecessary.A close look at the definitions in Box 1, though, reveals a gradual refinement
in the way we conceptualise disaster resilience: from more outcome-oriented to more
Author Definition
Wildavsky, 1991 Resilience is the capacity to cope with unanticipated dangers after they have become manifest,
learning to bounce back.
Holling et al., 1995 It is the buffer capacity or the ability of a system to absorb perturbation, or the magnitude of
disturbance that can be absorbed before a system changes its structure by changing the
variables.
Horne and Orr, 1998 Resilience is a fundamental quality of individuals, groups and organisations, and systems as
a whole to respond productively to significant change that disrupts the expected pattern of
events without engaging in an extended period of regressive behaviour.
Mallak, 1998 Resilience is the ability of an individual or organisation to expeditiously design and implement
positive adaptive behaviours matched to the immediate situation, while enduring minimal
stress.
Local resiliency with regard to disasters means that a locale is able to withstand an extreme
Miletti, 1999 natural event without suffering devastating losses, damage, diminished productivity, or
quality of life without a large amount of assistance from outside the community.
Comfort, 1999 The capacity to adapt existing resources and skills to new systems and operating conditions.
Paton, Smith and Violanti, Resilience describes an active process of self-righting, learned resourcefulness and growth
2000) the ability to function psychologically at a level far greater than expected given the individuals
capabilities and previous experiences.
Cardona, 2003 The capacity of the damaged ecosystem or community to absorb negative impacts and
recover from these.
Pelling, 2003 The ability of an actor to cope with or adapt to hazard stress.
Resilience Alliance, 2005 Ecosystem resilience is the capacity of an ecosystem to tolerate disturbance without
collapsing into a qualitatively different state that is controlled by a different set of processes.
A resilient ecosystem can withstand shocks and rebuild itself when necessary. Resilience in
social systems has the added capacity of humans to anticipate and plan for the future.
UNISDR, 2005 The capacity of a system, community or society potentially exposed to hazards to adapt, by
resisting or changing in order to reach and maintain an acceptable level of functioning and
structure. This is determined by the degree to which the social system is capable of organising
itself to increase this capacity for learning from past disasters for better future protection
and to improve risk reduction measures.
factors. Mechanical and systems engineers first used the expression vulnerability in
relation to different forms of construction, such as housing, bridges and factories (Twigg,
1998). However, the concepts popularisation is mainly credited to Peter Timmerman
and his monograph entitled Vulnerability, Resilience and the Collapse of Society, in which
he begins to link the concepts of resilience and vulnerability (Cardona, 2003). But
vulnerability as a concept does not rest on a well developed theory; neither is it associ
ated with widely accepted indicators or measurements (Watts and Bohle, 1993, p. 45).
There are more than two dozen definitions of vulnerabilityBoxes 2 and 3 list some
of them.The multiplicity of definitions is important and potentially useful in the theo
retical expansion of this domain as well as in examining the ramifications of under
standing and theoretical development of the way we choose to comprehend and react
to the critical issues that vulnerability studies represent. The following quote, however,
encapsulates one further reason:
Science can only win when scholars focus upon an idea and bring their unique perspectives
to the elucidation of this idea . . .We must continually re-examine exciting ideas to make
sure that they are worthy of the intellectual resources focused upon them (Kaplan, 1999,
p. 18).
Author Definition
Timmerman, (1981) Vulnerability is the degree to which a system acts adversely to the occurrence of a hazardous
event. The degree and quality of the adverse reaction are conditioned by a systems resilience
(a measure of the systems capacity to absorb and recover from the event).
Pijawka and Vulnerability is the threat or interaction between risk and preparedness. It is the degree to
Radwan, 1985 which hazardous materials threaten a particular population (risk) and the capacity of the
community to reduce the risk or adverse consequences of hazardous material releases.
Dow, 1992 Vulnerability is the differential capacity of groups and individuals to deal with hazards, based
on their positions within physical and social worlds.
Watts and Vulnerability is defined in terms of exposure, capacity and potentiality. Accordingly, the
Bohle, 1993 prescriptive and normative response to vulnerability is to reduce exposure, enhance coping
capacity, strengthen recovery potential and bolster damage control (i.e., minimise destructive
consequences) via private and public means.
Blaikie et al., 1994 By vulnerability we mean the characteristics of a person or a group in terms of their capacity to
anticipate, cope with, resist and recover from the impact of a natural hazard. It involves a
combination of factors that determine the degree to which someones life and livelihood are
put at risk by a discrete and identifiable event in nature or in society.
Green et al., 1994 Vulnerability to flood disruption is a product of dependence (the degree to which an activity
requires a particular good as an input to function normally), transferability (the ability of an
activity to respond to a disruptive threat by overcoming dependence either by deferring the
activity in time, or by relocation, or by using substitutes), and susceptibility (the probability and
extent to which the physical presence of flood water will affect inputs or outputs of an activity).
Bohle, Downing and Vulnerability is best defined as an aggregate measure of human welfare that integrates
Watts, 1994 environmental, social, economic and political exposure to a range of potential harmful
perturbations. Vulnerability is a multilayered and multidimensional social space defined by the
determinate, political, economic and institutional capabilities of people in specific places at
specific times
Weichselgartner By vulnerability, we mean the condition of a given area with respect to hazard, exposure,
and Bertens, 2000 preparedness, prevention, and response characteristics to cope with specific natural hazards. It
is a measure of the capability of this set of elements to withstand events of a certain physical
character.
Author Definition
Gabor and Vulnerability is the threat (to hazardous materials) to which people are exposed (including
Griffith, 1980 chemical agents and the ecological situation of the communities and their level of emergency
preparedness). Vulnerability is the risk context.
UNDRO, 1982 Vulnerability is the degree of the loss to a given element or set of elements at risk resulting
from the occurrence of a natural phenomenon of a given magnitude.
Susman, OKeefe and Vulnerability is the degree to which different classes of society are differentially at risk.
Wisner, 1983
Liverman, 1990 The author distinguishes between vulnerability as a biophysical condition and vulnerability as
defined by political, social and economic conditions of society. She argues for vulnerability in
geographic space (where vulnerable people and places are located) and vulnerability in social
space (who in that place is vulnerable).
Downing, 1991 Vulnerability has three connotations: it refers to a consequence (e.g. famine) rather than a
cause (e.g. drought); it implies an adverse consequence (e.g., maize yields are sensitive to
drought; households are vulnerable to hunger); and it is a relative term that differentiates
among socioeconomic groups or regions, rather than an absolute measure or deprivation.
UNDRO, 1991 Vulnerability is the degree of the loss to a given element or set of elements at risk resulting
from the occurrence of a natural phenomenon of a given magnitude and expressed on a scale
from 0 (no damage) to 1 (total loss). In lay terms, it means the degree to which the individual,
family, community, class or region is at risk of suffering a sudden and serious misfortune
following an extreme natural event.
Alexander, 1993 Human vulnerability is function of the costs and benefits of inhabiting areas at risk of natural
disaster.
Cutter, 1993 Vulnerability is the likelihood that an individual or group will be exposed to and adversely
affected by a hazard. It is the interaction of the hazard of place (risk and mitigation) with the
social profile of communities.
Gilard and Vulnerability represents the sensitivity of land use to the hazard phenomenon.
Givone, 1997
Comfort et al., 1999 Vulnerability are those circumstances that place people at risk while reducing their means of
response or denying them available protection
biophysical and demographic aspects.Yet, the definitions in Boxes 2 and 3 are also closer
to the definition of risk and some of them implicitly include the concept of disaster
resilience because they are more broad and comprehensive; most have contributed to
the conceptual confusion.Vulnerability could be viewed as a reflection of the intrinsic
physical, economic, social and political predisposition or susceptibility of a community
to be affected by or suffer adverse effects when struck by a dangerous physical phenom
enon of natural or anthropogenic origin. It also signifies a low level (rather than a lack)
of disaster resilience, limiting capacity to recover; each system has some degree of resili
ence. Disaster resilience could be viewed as the intrinsic capacity of a system, community
or society predisposed to a shock or stress to adapt and survive by changing its non-
essential attributes and rebuilding itself.
Douglas Paton is of the view that the two concepts should be considered as discrete
entities:
. . . we can possess characteristics that can make us vulnerable and that can influence our
capacity to adapt at the same time. . . . Until it can be demonstrated to the contrary, I think
they should be viewed as discrete.12
Larry Mallak also is of the opinion that resilience and vulnerability, although often
viewed as opposites, are two distinctly separate constructs:
I think a good parallel is Herzbergs two-factor theory . . . they essentially impact job satis
faction and job dissatisfaction, which Herzberg argues are not opposites.The absence of job
dissatisfaction does not mean that you have job satisfaction. Here, too, with resilience: the
absence of vulnerability does not make one resilient.13
Phil OKeefe argues that while vulnerability is not necessarily the flip side of resil
ience, it does not mean that we can fold vulnerability into resilience or vice versa.How
we produce environment and how to change environment are key to understanding
social resilience.14
In sum, two views have emerged: one sees disaster resilience and vulnerability as
factors of each other, while the other sees them more as separate entities. The latter
section of this paper assesses the implications.
I think resilience can be applied to people, communities, institutions and the natural envi
ronment.With buildings, I am less certain. It is feasible to discuss reducing the vulnerability
of buildings and other infrastructure, but they do not adapt per se. Reducing their [build
ings] vulnerability is important to ensure their availability for people post disaster. To the
extent they afford people the opportunity to adapt, they can be implicated in this context.15
The separation of people from structuresthat is, people can engage in adaptive
behaviour but structures only can be adaptedsounds rather simplistic. While human
beings should be at the centre of any resilience programme, they do not live in a
vacuum but instead are part of systems that impact on losses and the localitys ability
to deal with them.16 Indeed, ecology literature is full of illustrations of societies, cities,
communities and habitats, inter alia, as complex dynamic systems in the process of
adaptation. If we accept that the definition of resilience incorporates the concept of
adaptation, then structures as complex dynamic systems are also subject to the process
of adaptation. Most scholars contacted as part of the information-gathering process
for this paper believe that resilience should have a wider application. Viewing resil
ience from a broader standpoint ensures the capture of interrelationships and linkages
between systems. Several disciplines, including human geography, human ecology and
ecological economics, have hinted at parallels between ecosystem resilience and social
resilience, yet it is not clear whether communities dependent on resilient ecosystems
are themselves inherently more resilient (Agder, 2000). It may be a truism that resilient
individuals may exist in non-resilient systems and resilient systems may contain indi
viduals who are not resilient.17
If I am apathetic about disasters (which may hurt my ability to cope with a disaster after
it occurs), I may not invest in disaster resistant construction. Also, if buildings crumble to
the ground in an earthquake, a communitys resilience may be jeopardised, as roads are
impassable due to debris (which hinders emergency response and the delivery of aid).18
A different emphasis in this respect is also called for in the following statement, which
implies that resilience should not refer to people in systems so much as the nature of
the system itself:
I have a different view from Ben Wisner and Terry Cannon or, at least, another way of
seeing the same problem. They say in their recent contributions that only human vulner
ability exists and that the buildings are indeed unsafe. It is an acceptable view. However,
I prefer to say that the humans are in an unsafe condition because, for example, the build
ings, or the crops are vulnerable too. Also I can say that a community is unsafe because its
organisation is deficient, and its economy is weak, that is, it has no capability to absorb the
impacts, it has no capabilities for recovering . . . because it has no resilience. . . . I do not
know any approach at present which views these considerations in the same way.19
Resistance Recovery
Mitigation Adaptation
Institutional Community-based
System Network
Engineering Culture
Outcome Process
Standards Institution
Conclusion
The examination of resilience with respect to its definition, its relationship with vul
nerability, and whether it applies to people or structures or both, reveals the need to
tackle the philosophical questions that continue to blur the concept. Resilience is
currently too vague a concept (Hanley, 1998) to be useful in informing the disaster
risk reduction agenda.
One primary challenge facing researchers is to achieve consensus on the definition.
It has a variety of meanings: a metaphor related to sustainability; a property of structures;
and a measurable quantity that can be assessed in field studies of socio-ecological systems
(Carpenter, 2001).There is no problem with having multiple definitions as long as they
do not cloud conceptualisation. Reaching consensus on conceptualisation is not an end
itself, but has an implication for the modus operandi of disaster risk reduction delivery.
The argument presented in this paper suggests that disaster resilience could be viewed
as the intrinsic capacity of a system, community or society predisposed to a shock or
stress to adapt and survive by changing its non-essential attributes and rebuilding itself.
This definition has consequences for disaster risk reduction and development practice.
First, vulnerability reduction strategies are often orientated towards the creation of a
human coping environment.Yet we have learnt that people want more than simply to
attain the minimum standards associated with coping, meaning that there is a need to
adopt resilience thinking that goes beyond vulnerability reduction. Second, development
practitioners increasingly recognise that interventions are more likely to be successful,
leading to genuinely positive impacts on human well-being, when the emphasis is on
building local knowledge and augmenting existing capacity. This entails the identifica
tion of the essential and non-essential elements of communities and building on affirma
tive action rather than endless risk assessments and reactions to negatives.Third, project
planning can learn from the resilience discourse in that it encourages us to prepare for
resilience that is likely to be more than the sum of individual development activities
and go beyond simply reducing aspects of vulnerability that may or may not have been
possible to pinpoint.
It is important for the development and relief industry to identify and map resilience
because many definitions clearly show that it is not equal to or the opposite of vul
nerability. Furthermore, beyond being at times mutually exclusive concepts, different
understandings exist of where and how we are working with human and/or structural
resilience, at the individual or community level, and in relation to physical infrastructure
and the structure of institutions. Arguably, this is far from just a matter of semantics, but
rather a reflection of the diversity of meaning, understanding and presumably action in
this field of research and development. Specifically, we might simplify this situation by
considering the choices open to funding agencies to channel their resilience building
support (read vulnerability reduction) into education, capacity building, psychosocial
programmes and people-centred strategies, or more towards predetermined institutions
and infrastructures.The increased awareness of resilience in disaster and development
work does not necessarily mean the abandonment of support for infrastructure, but it
does suggest the need to mainstream resilience building through people at the centre of
disaster risk reduction and recovery.
Acknowledgements
I would like to thank Professor Phil OKeefe, Dr.Andrew Collins and other anonymous
reviewers for their constructive comments.
Correspondence
Siambabala Bernard Manyena, Research Associate, Disaster and Development Cen
tre, School of Applied Sciences, Northumbria University, 6 North Street, Newcastle
upon Tyne, NE1 8ST, UK. Telephone: +44(0)1912273583; fax: +44(0)191 227 3473;
e-mail: [email protected].
Endnotes
1
E-mail correspondence with Graham Tobin, Professor, Department of Geography, University of South
Florida, US.
2
E-mail correspondence with Douglas Paton, Professor, School of Psychology, University of Tasmania,
Australia.
3
E-mail correspondence with Andrew Collins, Director, Disaster and Development Centre, North
umbria University, UK.
4
E-mail correspondence with Andrew Collins, Director, Disaster and Development Centre, North
umbria University, UK.
5
E-mail correspondence with Andrew Collins, Director, Disaster and Development Centre, North
umbria University, UK.
6
E-mail correspondence with Dennis Mileti, Professor and Chair, Department of Sociology, University
of Colorado, US.
7
E-mail correspondence with Terry Jeggle, Senior Officer, United Nations International Strategy for
Disaster Risk Reduction, Geneva, Switzerland.
8
E-mail correspondence with Mark Pelling, Senior Lecturer, Department of Geography, Kings College
London, UK.
9
E-mail correspondence with David McEntire, Programme Coordinator, Department of Public Admin
istration, University of North Texas, US.
10
E-mail correspondence with Mark Pelling, Senior Lecturer, Department of Geography, Kings College
London, UK.
11
E-mail correspondence with Phil OKeefe, Professor, Disaster Management, Northumbria Univer
sity, UK.
12
E-mail correspondence with Douglas Paton, Professor, School of Psychology, University of Tasmania,
Australia.
13
E-mail correspondence with Larry Mallak, Professor, Department of Industrial and Manufacturing
Engineering, Engineering Research Laboratory, Western Michigan University, US.
14
E-mail correspondence with Phil OKeefe, Professor, Disaster Management, Northumbria Univer
sity, UK.
15
E-mail correspondence with Douglas Paton, Professor, School of Psychology, University of Tasmania,
Australia.
16
E-mail correspondence with Denis Mileti Professor and Chair, Department of Sociology, University
of Colorado, US.
17
E-mail correspondence with Larry Mallak, Professor, Department of Industrial and Manufacturing
Engineering, Engineering Research Laboratory, Western Michigan University, US.
18
E-mail correspondence with David McEntire, Programme Coordinator, Department of Public Admin
istration, University of North Texas, US.
19
E-mail correspondence with Phil OKeefe, Professor, Disaster Management, Northumbria Univer
sity, UK.
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