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    Hotfix Guide

    Uploaded by

    mauro_2912
    This document provides instructions for installing, verifying, and uninstalling hotfixes for IBM Data Studio (DS) and Optim Query Workload Tuner (OQWT) using IBM Installation Manager. It describes downloading the hotfix file, adding it as a repository in IBM Installation Manager, selecting the product to apply the patch to, and verifying successful installation. It also covers collecting logs and configuration information for troubleshooting purposes.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Hotfix Guide

    Uploaded by

    mauro_2912
    133 views13 pages
    This document provides instructions for installing, verifying, and uninstalling hotfixes for IBM Data Studio (DS) and Optim Query Workload Tuner (OQWT) using IBM Installation Manager. It describes downloading the hotfix file, adding it as a repository in IBM Installation Manager, selecting the product to apply the patch to, and verifying successful installation. It also covers collecting logs and configuration information for troubleshooting purposes.

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    This document provides instructions for installing, verifying, and uninstalling hotfixes for IBM Data Studio (DS) and Optim Query Workload Tuner (OQWT) using IBM Installation Manager. It describes downloading the hotfix file, adding it as a repository in IBM Installation Manager, selecting the product to apply the patch to, and verifying successful installation. It also covers collecting logs and configuration information for troubleshooting purposes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    133 views13 pages

    Hotfix Guide

    Uploaded by

    mauro_2912
    This document provides instructions for installing, verifying, and uninstalling hotfixes for IBM Data Studio (DS) and Optim Query Workload Tuner (OQWT) using IBM Installation Manager. It describes downloading the hotfix file, adding it as a repository in IBM Installation Manager, selecting the product to apply the patch to, and verifying successful installation. It also covers collecting logs and configuration information for troubleshooting purposes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 13

    Hotfix Guide for

    IBM Data Studio (DS) and


    Optim Query Workload Tuner (OQWT)

    1. How to Install the Hotfix


    As a prerequisite, you already have:
    1. Verified that IBM Installation Manager 1.7.0 or higher is installed
    2. Verified that IBM Data Studio client 4.1.2 is installed and close the program;
    3. Downloaded DS412_APAR_xxxxPatch.zip for DS or OQWT412_APAR_xxxxPatch.zip for
    OQWT to a directory. For example: C:\Hotfix\ DS412_APAR1_v20151117_1324Patch.zip

    Steps to install the hotfix using IBM Installation Manager:


    1. Start IBM Installation Manager;
    2. Click File->Preferences
    3. Click Add Repository button, and click the Browse in the popup dialog

    4. Select the patch file, e.g. C:\Hotfix\ DS412_APAR1_v20151117_1324Patch.zip, and click


    Open button
    5. After the repository is added successfully, click the OK button

    6. Click the Update icon in the main panel


    7. Select your IBM Data Studio client 4.1.2 installation to apply the patch
    8. Click Next button to continue
    9. Click Update button
    10. Verify the Hotfix installation result and click Finish button
    # please note:
    If you have ever started IBM Data Studio client 4.1.2 before installing the patch, you can
    start IBM Data Studio client 4.1.2 directly after the patch installation.

    If you have never started IBM Data Studio client 4.1.2 before installing the patch, you
    should right click on the IBM Data Studio client 4.1.2 icon in the start menu, and click the
    Properties item.

    In the IBM Data Studio 4.1.2 Client Properties dialog, add "-clean" to the tail of Target
    text box, click OK and then start IBM Data Studio client 4.1.2.
    2. How to verify Data Studio Hotfix installation
    1. Open IBM Installation Manager
    2. Click File->View Installed Packages
    3. Find the IBM Data Studio client 4.1.2 installation and check whether there is a hotfix

    item with icon below it. Click on the item and verify the Repository is correct.
    3. How to uninstall a hotfix
    1. Open IBM Installation Manager
    2. Click Uninstall icon in the main panel

    3. Select the hotfix below the IBM Data Studio client 4.1.2 installation and click Next
    button to finish the uninstallation.
    4. Collect Information for Troubleshooting
    1. Collect IBM Installation Manager logs
    (1)Start Installation Manager;
    (2)Click Menu Help->Export Data for Problem Analysis;
    (3)Specify the path of the zip file and click OK button. After the zip file is generated, send
    it to IBM support.

    2. Collect IBM Data Studio Configuration data


    (1)Start IBM Data Studio 4.1.2;
    (2)Click Menu Help->About IBM Data Studio;
    (3)Click Installation Details button in the dialog;

    (4)Click Configuration tab and then click Copy to Clipboard button;


    (5)Save the content in Clipboard to a Text file using Notepad or other text editors, and
    send it to IBM support.

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