Epson Stylus Pro 3880 3885

SERVICE MANUAL
Large Format Color Inkjet Printer
Epson Stylus Pro 3800/3800C/3850

Epson Stylus Pro 3880/3885/3890
SEIJ06007
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Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice:
Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright 2006 SEIKO EPSON CORPORATION.

Imaging Products CS, PL & Environmental Management
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER
Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING
Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.
7. MAKE SURE TO INSTALL ANTIVIRUS SOFTWARE IN THE COMPUTERS USED FOR THE SERVICE SUPPORT ACTIVITIES.
8. KEEP THE VIRUS PATTERN FILE OF ANTIVIRUS SOFTWARE UP-TO-DATE.
About This Manual

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
CHAPTER 7.APPENDIX
Provides the following additional information for reference:
Connectors
Routing
ASP List
Exploded Diagrams
Circuit Diagrams
Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the products quality.
Indicates an operating or maintenance procedure, practice, or condition

that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain

standard after disassembly and before re-assembly, otherwise the quality
of the components in question may be adversely affected.
Revision Status
Revision
Date of Issue
November 30, 2006
First release
Description
September 7, 2009
Full-fledged revision
Added Epson Stylus Pro 3880/3885/3890.
April 23, 2010
Chapter 4
"REASSEMBLY" of 4.3.3.15 BASE, ENCLOSURE was added.
"CAUTION" of 4.3.9.2 COVER, CR was added.
"REASSEMBLY" of 4.3.9.5 PRINT HEAD was added.
4.3.9.8 CABLE ASSY., ASP was added.
Chapter 6
Lubrication on SHAFT in 6.4 Lubrication was added.
Epson Stylus Pro 3800/3800C/3850/3880/3885/3890
Revision C
Contents
Chapter 1 PRODUCT DESCRIPTION
Chapter 2 OPERATING PRINCIPLES
1.1 Product Description ............................................................................................ 10
2.1 Overview ............................................................................................................ 36
1.2 Basic Specifications ............................................................................................

1.2.1 Basic Specifications ...................................................................................
1.2.2 Electric Specifications ...............................................................................
1.2.3 Environmental Characteristics ...................................................................
1.2.4 Reliability/Durability .................................................................................
11
11
12
12
13
2.2 Print Mechanism ................................................................................................. 40
1.3 Printing Specifications ........................................................................................ 14

1.3.1 Paper Feed Specifications .......................................................................... 14
1.3.2 Paper Feeder Specifications ....................................................................... 14
1.3.3 Paper Support ............................................................................................. 15
1.3.4 Printable Area ............................................................................................ 16
2.4 Cleaning Mechanism .......................................................................................... 44
1.4 Print Mode .......................................................................................................... 17

1.4.1 Print Mode ................................................................................................. 17
1.4.2 Borderless Printing .................................................................................... 17
1.5 Appearance Specifications ................................................................................. 19
1.5.1 Dimensions/Weight ................................................................................... 19
1.5.2 Part Names ................................................................................................. 19
1.6 Operation Panel ..................................................................................................
1.6.1 Buttons and Functions ...............................................................................
1.6.2 Buttons .......................................................................................................
1.6.3 LED ............................................................................................................
1.6.4 Panel Display .............................................................................................
1.6.5 Icons on the LCD .......................................................................................
1.6.6 Menu Settings ............................................................................................
1.6.7 Maintenance Mode ....................................................................................
1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED ................
20
20
20
20
21
22
24
28
29
2.3 Ink Supply Mechanism .......................................................................................

2.3.1 Ink Flow Path .............................................................................................
2.3.2 Ink Pressurizing Mechanism .....................................................................
2.3.3 Ink Change System ....................................................................................
41
41
41
43
2.5 Carriage Mechanism ........................................................................................... 46

2.5.1 Carriage Movement Mechanism ............................................................... 46
2.5.2 Platen Gap Adjustment Mechanism .......................................................... 47
2.6 Paper Feed Mechanism ......................................................................................
2.6.1 Paper Feed Path .........................................................................................
2.6.2 Paper Loading Mechanism ........................................................................
2.6.3 Paper Feed Mechanism ..............................................................................
48
48
49
52
2.7 Ink Mark Sensor ................................................................................................. 56

2.8 Other Mechanisms .............................................................................................. 57
2.9 Outline of Circuit Boards ................................................................................... 58
2.9.1 Main Board ................................................................................................ 58
2.9.2 Power Supply Board .................................................................................. 59
2.10 Colorimetric Calibration (Color ID) Overview ................................................ 60
Chapter 3 TROUBLE SHOOTING

3.1 Overview ............................................................................................................ 62
3.1.1 Preliminary Check ..................................................................................... 62
3.1.2 Troubleshooting Procedure ........................................................................ 62
3.2 List of Panel Messages ....................................................................................... 63
3.3 Remedies for Warning Messages ....................................................................... 66
3.4 Remedies for Error Messages ............................................................................. 68
Revision C
3.5 Remedies for Service Call Error ......................................................................... 74

3.6 Remedies for Print Quality Troubles .................................................................. 82
Chapter 4 DISASSEMBLY & ASSEMBLY

4.1 Overview ............................................................................................................
4.1.1 Precautions .................................................................................................
4.1.2 Orientation Definition ................................................................................
4.1.3 Tools ..........................................................................................................
4.1.4 Screws ........................................................................................................
4.1.5 Chapter Organization .................................................................................
4.1.6 Note on the compatibility of parts .............................................................
86
86
88
88
89
89
90
4.2 Disassembly Flowchart ...................................................................................... 91

4.3 Disassembly/Assembly Procedure (Group 1) .................................................... 92
4.3.1 Unlocking the CARRIAGE, ASSY. manually .......................................... 92
4.3.2 Consumable ............................................................................................... 93
4.3.3 Removing the Housing and OPERATION, PANEL, ASSY. .................... 95
4.3.4 Removing the Circuit Boards .................................................................. 113
4.3.5 Removing the MOTOR ASSEMBLIES. ................................................. 120
4.3.6 Removing the SENSORS and SWITCHES ............................................ 125
4.3.7 Removing the Carriage Mechanism ........................................................ 132
4.3.8 Removing the PAPER FEED MECHANISM ......................................... 134
4.3.9 Removing the Ink System Mechanism .................................................... 150
4.3.10 Removing the PAPER FEED MECHANISM ....................................... 184
4.3.11 Removing the Carriage Mechanism ...................................................... 189
4.3.12 PRINTER MECHANISM ..................................................................... 196
4.4 Disassembly/Assembly Procedure (Group 2) .................................................. 197
4.4.1 Removing the PAPER FEED MECHANISM ......................................... 197
Chapter 5 ADJUSTMENT
5.1 Overview ..........................................................................................................
5.1.1 Precautions ...............................................................................................
5.1.2 Adjustment Workflow .............................................................................
5.1.3 Parts and Units that Require Adjustments ...............................................
5.1.4 Required Adjustments by Part or Unit .....................................................
5.1.5 Description of Adjustments .....................................................................
5.1.6 Tools for Adjustments .............................................................................
5.1.7 Adjustment Program Basic Operations ...................................................
209
209
209
209
210
212
214
215
5.2 Mechanical Adjustment ....................................................................................

5.2.1 PF Timing Belt Tension Adjustment .......................................................
5.2.2 LD Roller Position Adjustment ...............................................................
5.2.3 PG Position Adjustment ..........................................................................
217
217
219
220
5.3 Standard Adjustment ........................................................................................

5.3.1 RTC&USB ID .........................................................................................
5.3.2 Head Rank ID ..........................................................................................
5.3.3 Print Head Slant Adjustment (PF) ...........................................................
5.3.4 Print Head Slant Adjustment (CR) ..........................................................
5.3.5 Initial Ink Charge Flag ON/OFF .............................................................
5.3.6 Parameter Backup ....................................................................................
5.3.7 Check PG .................................................................................................
5.3.8 Initial Ink Charge .....................................................................................
5.3.9 Cleaning ...................................................................................................
5.3.10 Input Serial number ...............................................................................
5.3.11 Colorimetric Calibration Tool ...............................................................
5.3.12 Install F/W .............................................................................................
5.3.13 Ink Mark Sensor Adjustment for Auto Nozzle Check ..........................
5.3.14 Washing Head And Discharge Ink ........................................................
5.3.15 Auto Bi-D Adjustment ...........................................................................
5.3.16 Auto Uni-D Adjustment ........................................................................
5.3.17 Check the Release Of Grid Roller .........................................................
5.3.18 Check Network Communication ...........................................................
5.3.19 T&B&S Adjustment ..............................................................................
5.3.20 PF Adjustment .......................................................................................
5.3.21 EJ Adjustment ........................................................................................
5.3.22 Check Ink Selector Operation ................................................................
5.3.23 Write Constant When CR change ..........................................................
222
222
223
224
226
230
231
233
234
234
235
236
248
249
251
252
253
254
255
256
258
260
262
263
5.4 Check Results ...................................................................................................

5.4.1 Check Nozzle ...........................................................................................
5.4.2 Print Image ..............................................................................................
5.4.3 Check Results ..........................................................................................
5.4.4 Check Alignment .....................................................................................
264
264
265
266
267
5.5 Reset Counters .................................................................................................. 268
Revision C
Chapter 6 MAINTENANCE
6.1 Overview .......................................................................................................... 270
6.2 Product Life Information .................................................................................. 271
6.3 Cleaning ............................................................................................................ 272
6.4 Lubrication ....................................................................................................... 273
Chapter 7 APPENDIX
7.1 Connectors ........................................................................................................ 283
7.2 Cables Connection Layout ............................................................................... 285
7.3 ASP List ............................................................................................................ 287
7.4 Exploded Diagrams .......................................................................................... 289
7.5 Circuit Diagrams .............................................................................................. 298
CHAPTER
PRODUCT DESCRIPTION
Revision C
1.1 Product Description

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 are large size color inkjet printers
that support up to A2 (17) sized cut-sheet paper.
F-Mach (180N x 8-column) print head
Maximum print resolution (dpi): 2880 x 1440, Minimum dot: 3.5pl MSDT
Superior color and monochrome reproducibility with eight colors
HCD2 + K3 ink system, consisting of 4 basic colors (YMCK) with 2
complementary colors and 2 complementary blacks
80ml-size (injection volume) new ink cartridge
Automatic switching between black ink modes; Photo black and Matte black.
Requires no user intervention, and ink used during the conversion is remarkably
reduced.
Figure 1-1. External View
Two manual paper feeders are provided in addition to the ASF (Auto Sheet
Feeder)
Rear manual feeder: FA paper
Front manual feeder: Board paper (up to 1.5 mm thickness)
High speed network and communication supported
100BASE-TX/10BASE-T Network Interface
USB 2.0 High Speed Interface
Borderless printing supported

Clearly arranged buttons and a large LCD offer quick, easy operation
PRODUCT DESCRIPTION
Product Description
10
Revision C
1.2 Basic Specifications
Table 1-1. Cartridge Alignment Sequence

Row 1
Specifications
Epson Stylus Pro 3800/
3800C/3850
Maximum paper width
Epson Stylus Pro 3880/3885/

3890
17 inch (43 cm)
Printing method
On-demand ink jet method
Printing direction
Two-way shortest distance printing with logical seeking
Print Head
Type
Color of inks
HCD2 + K3 (9 independent ink cartridges)*

Matte Black*, Photo Black*, Light
Black, Light Light Black, Cyan,
Magenta, Yellow, Light Cyan,
Light Magenta
(Refer to Table 1-1 for the
alignment sequence of the
cartridges)
Smallest dot size

Dot size
Printing function
Automatic adjustment function
Note *:
Row 5
Row 6
Row 7
Row 8
Row 9
Matte
Black
(MK)
Photo
Black
(PK)
Light
Light
Black
(LLK)
Light
Black
(LK)
Cyan
(C)
Magenta
(M)
Light
Cyan
(Lc)
Light
Magenta
(Lm)
Yellow
(Y)
Cyan
(C)
Vivid
Magenta
(VM)
Light
Cyan
(Lc)
Vivid
Light
Magenta
(VLM)
Yellow
(Y)

Matte
Black
(MK)
Photo
Black
(PK)
Light
Light
Black
(LLK)
Light
Black
(LK)
Switched by an Ink
Selector
180 Nozzles per color (180 Nozzles x 8 colors)*
Maximum print resolution
Printing
speed/area
Row 4
F-Mach
Number of nozzles
Type
Ink
Row 3
1.2.1 Basic Specifications

Item
Row 2
Table 1-2. Dot Size
Matte Black*, Photo Black*, Light

Black, Light Light Black, Cyan,
Vivid Magenta, Yellow, Light
Cyan, Vivid Light Magenta
(Refer to Table 1-1 for the
alignment sequence of the
cartridges)
2880 dpi x 1440 dpi
Dot Size
L (pl)
M (pl)
S (pl)
VSD1
22.2
13.8
6.6
VSD2
13.2
5.9
3.5
VSD3
--
--
3.5
Economy
22.2
--
--
Table 1-3. Printing Speed and Area (Alphanumeric Characters)
3.5 picoliters
Refer to Table 1-2
Item
Borderless printing
Character quality
Fine
Silent paper feeding
Character pitch
10 CPI
Automatic bottom processing
Printing area
167 digits
L/4 x 6 Photo high-speed printing
Printing speed
280 cps
Auto nozzle check
Table 1-4. Printing Speed and Area (Graphic Mode)
Auto Bi-d adjustment
Alphanumeric
characters
Refer to Table 1-3
Graphic mode
Refer to Table 1-4
Horizontal Resolution
(dpi)
Maximum Printing Area*
360
720
The all 9 ink cartridges can be installed simultaneously. The printer automatically switches
between Photo and Matte black depending on the driver selection while utilizing the same
physical ink channel.
Note *:
PRODUCT DESCRIPTION
Specifications
Basic Specifications
Printable Dots
Printing Speed
441.8 mm (17.39 inch)
6,262
280 cps
441.8 mm (17.39 inch)
12,524
280 cps
1440
441.8 mm (17.39 inch)
25,047
280 cps
2880
441.8 mm (17.39 inch)
50,094
280 cps
Includes margins that bleed off the edges of paper. (max. 5 mm for both home and the opposite
sides.)
11
Revision C
1.2.2 Electric Specifications

Item
1.2.3 Environmental Characteristics

Specification
TEMPERATURE/HUMIDITY
100/120V Model
220/240V Model
Rated voltage
100 to 120 VAC
220 to 240 VAC
Input voltage range
90 to 132 VAC
Rated frequency
Input frequency range
Rated current
Power
consumption
198 to 264 VAC

50 to 60Hz
49.5 to 60.5Hz
0.3 A
Operating
Approx. 25 W
Approx. 25 W
Low-power mode*
Approx. 5 W
Approx. 5.5 W
Approx. 0.3 W
Approx. 0.4 W
Insulation resistance
10 M or more
(between AC line and chassis at 500 VDC)
Dielectric strength
1.0 kVrms AC for 1 min. or 1.2 kVrms AC for 1 sec.

(between AC line and chassis)
Leak current
Operating
Storage*1
0.6 A
S/W turned OFF
Condition
Note *:
Humidity*2
(non condensation)
10 to 35 C
20 to 80 %
before unpacking
-20 to 60 C*3
5 to 85 %
after unpacking
-20 to 40 C*3
5 to 85 %
Note "*1": Includes condition during transportation.

"*2": The combined temperature and humidity conditions must be within the blue-shaded range
shown in Figure 1-2.
"*3": Within 1 month under 40C, within 120 hours under 60C.
Humidity (%)
0.25 mA or less
Conforms to International Energy Star Program
Compliance with regulations
Temperature*2
(Category: conforms to the harmonic restraint measure

guideline)
Conforms to VCCI Class B
32
80
60
55
Shifting to low-power mode takes 15 min.
Normal
ambient
environment
The printer
allowable range
20
10 15 25 27
35
40
Temperature (C)
Figure 1-2. Temperature/Humidity Range
PRODUCT DESCRIPTION
12
Revision C
1.2.4 Reliability/Durability
RESISTANCE TO VIBRATION/SHOCK
Vibration
Operating
0.15G, 10 to 55Hz
1G, within 1ms
Storage
0.50G, 10 to 55Hz
2G, within 2ms
C A U T IO N
Item
Shock
When transporting the printer, the print head must be capped,

and the ink cartridges must be removed.
If the print head is not capped with the power turned off, turn
the printer on with the ink cartridges installed, then turn it off
after confirming the print head is capped.
Target
Operating life of the printer
Until any one of the following conditions is met.

12,000 pages (A2 plain paper fine mode)
1,600,000 paths (carriage movement)
5 years
MPBF
Black: 300 pages or more*1

Color: 150 pages or more*2
MTBF
20,000 POH*3
(No faults with electronic parts and fans)
Battery life
5 to 10 years
Extension of normal TCL

generation time
4,320 hours (6 months) printing time within 2 hours

360 hours (15 days) printing time over 2 hours
Simultaneous use of CL timer T1

and FL timer Tf
Execution
Periodical flushing
Every 1 hour
Note "*1": A4-sized paper, ECMA Pattern printing

"*2": Approx. 5% coverage
"*3": Total print time of 850 hours in normal ambient temperature, approx. 10% coverage.
(POH = Power on hours)
PRODUCT DESCRIPTION
13
Revision C
1.3 Printing Specifications

1.3.1 Paper Feed Specifications
Item
Specification
Paper feed method
Friction feed
Minimum pitch of paper feed
2.94 m (1/8640 inch)
Paper feed speed
25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec)
1.3.2 Paper Feeder Specifications

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 support three types of paper
feeding methods; ASF, Rear Manual Feed, and Front Manual Feed. The paper size and
thickness for each of the methods are shown in the table below. For paper type and
feeder capacity, refer to "1.3.3 Paper Support" (p15).
Paper Feed
Method
Paper Size
Width (mm)
Length (mm)
Standard paper
(mm)
Thickness
(mm)
ASF
89 to 431.8
127 to 950
L/4x6 to A2/USC
0.08 to 0.27
Rear Manual Feed
210 to 431.8
279.4 to 950
A4/LTR to A2/USC
0.29 to 0.5
Front Manual Feed
210 to 420
279.4 to 594
A4/LTR to A2
1.2 to 1.5
PRODUCT DESCRIPTION
Printing Specifications
14
Revision C
1.3.3 Paper Support

Media Name
Premium Glossy Photo

Paper
Premium Semigloss
Photo Paper
Premium Luster Photo

Paper
Singleweight Matte
Paper
Photo Quality Ink Jet
Paper
(KANZAN for EU A4
only, ESF for others)
Proofing Paper
Semimatte
(Commercial
Semimatte)
Media Name
Size (mm)
Feeder Borderless Black

EAI EU Asia
(capacity*1) print*2 Ink*3
ASF (20)
(127 x 178)
ASF (20)
16:9 wide (102 x 148)
ASF (20)
L (3R)
(89 x 127)
5 x 7
8 x 10
(203 x 254)
ASF (20)
4 x 6
(102 x 152)
ASF (20)
11 x 14 (279 x 356)
ASF (10)
Letter
(216 x 279)
ASF (20)
A4
(210 x 297)
ASF (20)
A3
(297 x 420)
ASF (10)
S-B/A3+
(329 x 483)
ASF (10)
A2
(420 x 594)
ASF (1)
USC
(432 x 559)
ASF (1)
4 x 6
(102 x 152)
ASF (20)
Letter
(216 x 279)
ASF (20)
A4
(210 x 297)
ASF (20)
A3
(297 x 420)
ASF (10)
(329 x 483)
ASF (10)
A2
(420 x 594)
ASF (1)
Letter
(216 x 279)
ASF (20)
A3
(297 x 420)
ASF (10)
S-B/A3+
(329 x 483)
ASF (10)
USC
(432 x 559)
ASF (1)
S-B/A3+
(329 x 483)
ASF (50)
NA
A4
(210 x 297)
ASF (100)
NA
P/M
(216 x 279)
ASF (100)
NA
P/M
Legal
(216 x 358)
ASF (50)
NA
P/M
USB
(279 x 432)
ASF (50)
NA
P/M
S-B/A3+
(329x483)
ASF (1)
NA
PRODUCT DESCRIPTION
Watercolor PaperRadiant White
UltraSmooth Fine Art

Paper
S-B/A3+
Letter
Enhanced Matte Paper

(EAI)/Archival Matte
Paper
(EU, Asia)
Size (mm)
Feeder Borderless Black

EAI EU Asia
(capacity*1) print*2 Ink*3
Letter
(216x279)
ASF (20)
A4
(210x297)
ASF (20)
A3
(297x420)
ASF (10)
S-B/A3+
(329x483)
ASF (10)
A2
(420x594)
ASF (1)
USC
(432x559)
ASF (1)
(329x483)
R.Manual
(1)
A3+
(329x483)
R.Manual
(1)
A2
(420x594)
R.Manual
(1)
USC
(432x559)
R.Manual
(1)
Letter
(216x279)
R.Manual
(1)
S-B/A3+
(329x483)
R.Manual
(1)
A2
(420x594)
R.Manual
(1)
USC
(432x559)
R.Manual
(1)
S-B/A3+
Velvet Fine Art Paper
Note "*1": ASF = Auto Sheet Feeder

R.Manual = Rear Manual Feed
Front Manual Feed supports thicker paper (1.2 to 1.5mm thickness).
Paper loading capacity for both Rear and Front Manual Feed is one sheet.
"*2": User-defined sized paper (89 x 127mm to 432 x 950mm) is not available for borderless
printing.
"*3": Shows the supported black ink type
P:
Photo Black
M: Matte Black
P/M: Both Photo and Matte Black are supported
15
Revision C
1.3.4 Printable Area
PW
Dimension
PW (paper width)
89mm to 431.8mm
PL (paper length)
127mm to 950mm
TM (top margin)
0mm/3mm/20mm*
BM (bottom margin)
0mm/3mm/20mm*
LM (left margin)
0mm/3mm
RM (right margin)
0mm/3mm
Note *:
LM
RM
TM
TM and BM are fixed to 20 mm in front manual feeding.
The printer detects the paper width when paper is set. (If the paper width detection
setting is OFF, the printer does not detect the paper width.)
The printer does not print the image exceeding the detected paper width and the
printable area that is specified in the paper setting. (If the paper width detection
setting is OFF, the printer may print on the platen.)
Paper Feed Direction
Item
PL
Printable Area
The top/bottom/left/right margins (TM, BM, LM, RM) can be set to zero under
special conditions.
Because the printer detects tilt of loaded paper in a range of 3 mm at both left and
right sides, an image bleeds off both left and right edges of paper by 3 mm each at
borderless printing. However, if the distance between the paper edges and the
platen (sponge width) is less than 3 mm, the bleeding margins are adjusted to less
than 3 mm (within the range of 0 mm 3 mm) not to directly print on the platen.
(Refer to "1.4.2 Borderless Printing" (p17), for the borderless print specification.)
PRODUCT DESCRIPTION
BM
Figure 1-3. Printable Area
16
Revision C
1.4 Print Mode
Table 1-5. Borderless Printing Available Paper Sizes

Paper Size Displayed by Driver
This section provides specifications of the print mode and borderless printing.
1.4.1 Print Mode

Media Type
Plain Paper
Inkjet Paper
--
Print Quality
Print Density
(H x V)
Dot Size
Borderless Print
A4 (210 x 297 mm)
Available
A3 (297 x 420 mm)
Available
Super A3 (329 x 483 mm)
Available
A2 (420 x 594 mm)
Available
B5 (182 x 257 mm)
NA
NA
Draft
360 x 360 dpi
VSD1_Eco (280cps)
B4 (257 x 364 mm)
Normal (360 dpi)
720 x 360 dpi
VSD1 (280cps)
B3 (364 x 514 mm)
Normal (360 dpi)
720 x 360 dpi
VSD1 (280cps)
89 x 127 mm (3.5 x 5 in)
Available
Fine (720 dpi)
720 x 720 dpi
VSD1 (280cps)
102 x 152 mm (4 x 6 in)
Available
Super Fine (1440 dpi)
1440 x 720 dpi
VSD2 (280cps)
127 x 178 mm (5 x 7 in)
Available
Super Photo (2880 dpi)
2880 x 1440 dpi
VSD3 (280cps)
16:9 wide (102 x 181 mm)
Available
1440 x 1440 dpi
VSD2 (280cps)*1
203 x 254 mm (8 x 10 in)
Available
2880 x 2880 dpi
VSD3 (280cps)*2
254 x 305 mm (10 x 12 in)
Available
279 x 356 mm (11 x 14 in)
Available
ISV Square Resolution Mode
Note "*1": Driver not supported

"*2": Driver not supported (supports Out_bit_1 only)
1.4.2 Borderless Printing
305 x 305 mm (12 x 12 in)
NA
406 x 508 mm (16 x 20 in)
Available
User Defined*
Note *:
AVAILABLE PAPER SIZE
NA
NA
The minimum user defined size is 3.5 x 5 in (89 x 127 mm), and the maximum size is 17 x 37.4
in (432 x 950 mm).
The following table lists paper sizes in the order shown by the printer driver, and shows
the borderless printing availability.
Table 1-5. Borderless Printing Available Paper Sizes
Paper Size Displayed by Driver
Borderless Print
Letter (8 2/1 x 11 in)
Available
Legal (8 2/1 x 14 in)
NA
Half Letter (5 2/1 x 8 2/1 in)
NA
US B (11 x 17 in)
Available
US C (17 x 22 in)
Available
A6 (105 x 148 mm)
NA
A5 (148 x 210 mm)
NA
PRODUCT DESCRIPTION
Print Mode
17
Revision C
AUTOMATIC EXPANSION SPECIFICATION
PRINTABLE AREA
The driver automatically changes margins that bleed off the edges of paper according
to the paper size.
Printing position coordinate origin

Width-direction
printable area
Table 1-6. Borderless Printing Margins (Bleed)
Top
1.34mm (19dot)
Left/Right
Bottom
Note :
4.02mm (57dot)
A2/USC
Page control
coordinate origin
Paper edge
2.96mm (42dot)
2.54mm (36dot)
2.54mm (36dot)
11 x 14
A3/A3+
3.32mm (47dot)
3.46mm (49dot)
4.52mm (64dot)
4.52mm (64dot)
5.01mm (71dot)
Printable area
The number of dots are based on 360 dpi.
Bottom position
L/4 x 6
3.5m (max)
Length-direction
printable area
16:9 Wide
5 x 7
8 x 10
A4 / Letter
Paper width
Paper
feeding
direction
5mm (max)
5mm
(max)
5mm
(max)
Figure 1-4. Printable Area

Note :
PRODUCT DESCRIPTION
Print Mode
Print start position can be shifted toward the home position by 8 m by changing the appropriate
setting.
18
Revision C
1.5 Appearance Specifications
Dimensions
Storage: 684 (W) x 376 (H) x 257 (D) mm
Printing: 684 (W) x 1040 (H) x 550 (D) mm
This section describes external dimensions and parts names.
Weight
1.5.1 Dimensions/Weight
18.5 kg (excluding ink cartridges, including Maintenance cartridge)

19.8 kg (including ink cartridges)
1.5.2 Part Names

Paper Support
293 mm
550 mm
Auto Sheet Feeder

Paper Support Edge
Guide
Edge Guide
684 mm
Top Cover
257 mm
Ink Cover
100 mm
376 mm
Print Head (Nozzle)
1040 mm
Operation Panel
Paper Eject
Tray
Maintenance Cartridge Cover

Board Paper Tray
Paper Eject
Tray Cover
Exhaust Outlet
Rear Paper
Feeder
90 mm
Figure 1-5. External Dimensions

USB Interface Connector
Network Interface Connector
AC Connector
Figure 1-6. Parts Names
PRODUCT DESCRIPTION
Appearance Specifications
19
Revision C
1.6 Operation Panel
Functions
Button
Normal One Press
Hold Down for

3 Seconds
Paper Feed/
Down
When paper is set

ASF: Ejects the paper
Manual-Rear: Backfeeds the paper
Manual-Front: Ejects the paper
When paper is not set
ASF starts paper feeding
When Manual-Front Tray Cover is
opened.
Manual-Front starts paper feeding
--
Menu/Right
During printing
Changes the panel display to the
Printer Status Menu
When not printing
Shifts the printer into the Panel
Setting Mode
1.6.1 Buttons and Functions

A
Power LED
Paper status LED
Back/Left
Ink status LED
Ink Cover Open/Up
5
6
Power
Cancel/Reset
Enter
Menu/Right
Paper Feed/Down
Figure 1-7. Operation Panel
Back/Left
--
Ink Cover Open/

Up
Power
Turns the power ON or OFF*1
Cancel/Reset*2
Clears error
Opens I/H Cover
(When the printer runs out of ink)
--
Enter
--
Runs a head
cleaning*3
Moves to the next

menu item (Descent)
Note "*1": The printer is always turned OFF regardless of operation status.
"*2": When turning the power ON while holding down the Cancel button, the maintenance mode
becomes activated. (Refer to "1.6.7 Maintenance Mode" (p28) for details.)
"*3": Deactivated during printing.
LED
Functions
Normal One Press
Set Value -
1.6.3 LED
1.6.2 Buttons
Button
Function at the
Panel Setting
Hold Down for

3 Seconds
Function at the
Panel Setting
--
Moves to the previous

menu item (Ascent)
Unlocks the Ink

Cover
-Cancels the job
--
PRODUCT DESCRIPTION
Color
ON
A
Power
Green
Set Value +
B
Power OFF
Paper status
Red
Interrupts panel setting

Accepts the change
of setting
Executes the
selected operation
Saves the setting
Displays
Operation Panel
Ink status
Red
Flashing*
Status
The power is ON.
Receiving data, during printing, or executing power off
sequence.
OFF
The power is OFF.
ON
Impossible to make a print due to the paper status.
Flashing*
A paper feeding or ejecting error is occurring.

A maintenance call error is occurring.
OFF
The papers are in normal condition without an error or

warning.
ON
An ink-related error is occurring.
Flashing*
OFF
An ink-related warning is occurring.

The inks are in normal condition without an error or
warning.
20
Revision C
Note *: Alternately turns On and Off every 500 ms. In the case of maintenance call error, they light for 100
ms at intervals of five seconds.
Note :
Error indication
When a service call error occurs, all the LEDs flash.
1.6.4 Panel Display

Normal indication
Figure 1-9. Panel Display (Error indication)

No.
6
3
No.
1
Item
Description
Error name
Error name is highlighted.
Error icon
Error icon is displayed.
Remedy
Describes the cause of error and gives instructions to clear the error.
Note :
Figure 1-8. Panel Display (Normal indication)
Item
When multiple errors occur simultaneously, they are displayed in the order of precedence. The
next error indication appears when previous one is cleared.
Error indication (Displayed with an illustration)
Description
Messages
Printer status, operation status, and error messages are displayed.
User-defined paper No.
The user-defined paper setting number created by the CUSTOM

PAPER function in the panel setting menu is displayed.
Paper type
(For Cut-sheet only)
This icon is displayed when the number of paper, except STANDARD

paper, created by the CUSTOM PAPER function in the panel setting is
selected.
Platen Gap
The platen gap setting made by the PLATEN GAP function in the
panel setting menu is indicated.
Ink Cartridge Status
The remaining amount of ink in each cartridge is displayed.
Remaining
Maintenance Cartridge
Status
Free space of the Maintenance Cartridge is displayed.
Figure 1-10. Panel Display (Error indication: Displayed with an illustration)

No
Item
Description
Error name
Error name is highlighted.
Error icon
Error icon is displayed
Illustration
Describes the cause of the error and gives instructions to clear the error
using a illustration.
Remedy
Describes the cause of the error and gives instructions to clear the error.
Note :
PRODUCT DESCRIPTION
Operation Panel
When multiple errors occur simultaneously, they are displayed in the order of precedence. The
next error indication appears when previous one is cleared.
21
Revision C
1.6.5 Icons on the LCD
Table 1-7. Relation between Counters and Remaining Ink
PLATEN GAP SETTING

The platen gap specified in PRINTER SETUP and CUSTOM PAPER menus is
indicated with icons as shown below.
Icons
Status
--
STANDARD is selected.
NARROW is selected.
No.
Remaining Ink
(%)
No.
Remaining Ink
(%)
No.
Remaining Ink
(%)
No.
Remaining Ink
(%)
0*1
Not selected K
67-72
11
39-44
16
12-16
95-100
62-66
12
34-38
17
6-11
89-94
56-61
13
28-33
18
1-5
84-88
51-55
14
23-27
19*2
Ink Out
78-83
10
45-50
15
17-22
20
No cartridge is
set or an error
has occurred.
73-77
Note "*1": Displays either Matte BK or Photo BK that is not in use when printing.
"*2": Counter No.19 is displayed when non-genuine ink cartridge(s) is used.
WIDE is selected.
Ink Low/Ink Out Indicator

The indicators below is displayed when Ink becomes Low or Out.
WIDER is selected.
Note :
The following table is for Epson Stylus Pro 3800/3800C/3850. In the case of Epson Stylus Pro
3880/3885/3890, M is VM and LM is VLM.
No.
PK
LK
Lc
LLK
Lm
MK
WIDEST is selected.
Icon
(Ink Low)
INK CARTRIDGE STATUS

Ink Counter
The remaining amount of ink in each cartridge is indicated on the panel as shown
below.
Icon
(Ink Out)
Colors
9 10 11 12 13 14 15 16 17 18 19 20
Figure 1-11. Ink Counter
PRODUCT DESCRIPTION
Operation Panel
22
Revision C
MAINTENANCE CARTRIDGE STATUS

Maintenance Cartridge Counter
The free space of the Maintenance Cartridge is indicated as shown below.
Figure 1-12. Maintenance Cartridge Status
Table 1-8. Relation between Counters and Remaining Ink

No.
Free Space (%)
No.
Free Space (%)
No.
Free Space (%)
96-100
58-61
17
20-23
91-95
10
53-57
18
15-19
86-90
11
48-52
19
10-14
81-85
12
43-47
20
5-9
77-80
13
39-42
21
1-4
72-76
14
34-38
22
23
No cartridge is set or
an error has
occurred.
67-71
15
29-33
62-66
16
24-28
PRODUCT DESCRIPTION
Operation Panel
23
Revision C
1.6.6 Menu Settings

Table 1-9. List of Menu Settings
Top Menu
Menu Items
Settings (Bold = default)
Explanation
NARROW
STANDARD
PLATEN GAP
Adjusts the gap between the print head and the platen. The set value is returned to the default at every power-on.
When the PAPER TYPE in the CUSTOM PAPER menu is set to other than the default, the PLATEN GAP setting in
the menu takes priority over this setting. (see "PG settings list" (p27))
WIDE
WIDER
PRINTER SETUP
WIDEST
ON
PAPER SIZE CHECK
INITIALIZE SETTINGS
Setting to OFF deactivates the sensor that detects paper width when paper is loaded. This enables to print on paper
whose width is out of the sensors detectable range, however, the user should know that if he/she prints an image
larger than the paper size, the image extended off the edges of the paper is printed directly on the platen.
OFF
EXECUTE
All settings made using the control panel are returned to their default.
MANUAL
Prints a nozzle check pattern, firmware version, usage count of paper and ink, and free space in the maintenance
cartridge. Visually check the printed check pattern, and decide whether cleaning is required or not.
NOZZLE CHECK
Prints a nozzle check pattern, firmware version, usage count of paper and ink, and free space in the maintenance
cartridge. The ink mark sensor scans the printed check pattern and cleaning is automatically carried out if it is judged
necessary.
AUTO
TEST PRINT
STATUS SHEET
PRINT
Prints information on the printer status.
NETWORK STATUS SHEET
PRINT
Prints information on the network status.
JOB INFORMATION
PRINT
Prints information on print jobs stored in the printer up to 10 jobs.
CUSTOM PAPER
PRINT
Prints setting values set in the CUSTOM PAPER menu.
VERSION
PRINTABLE PAGES
INK LEVEL
MAINTENANCE TANK
PRINTER STATUS
USAGE COUNT
JOB HISTORY
TOTAL PRINTS
PRODUCT DESCRIPTION
o0XXXX-XX.XX.ICBS
Displays the firmware version installed on the printer. (see "Firmware version indication" (p27))
(Ink color)
nnnnnnn PAGES
Displays the number of pages that can be printed with the installed ink cartridge.
(Ink color)
nn%
Displays the percentage of ink level in each installed cartridge.
(MAINTENANCE TANK)
nn%
INK xxxxx.xml
No.0 to No.9
INK xxxxx.xml
PAPER xxxx.x cm2
nnnnnn PAGES
Displays the percentage of free space in the maintenance cartridge.

Displays ink amount consumed in ml units.
JOB NO.
Displays the job number assigned by the printer. The No.0 is the latest job.
INK LEVEL
Displays ink amount consumed for each job.
PAPER SIZE
Displays the number of pages of each job.
Displays the gross number of printed pages in decimal up to six digits.
Operation Panel
24
Revision C
Top Menu
Menu Items
Explanation
STANDARD
Paper type and relating settings can be saved and easily retrieved by assigning a number to them. Up to 10 groups of
settings can be stored. When EPSON genuine paper is used, STANDARD should be selected.
PAPER NUMBER (1-10)
PAPER NO.1-10
MATTE THICK
MATTE THIN
PHOTO PLAIN
PAPER TYPE
Selects a paper type corresponds to the paper.
FINE ART PAPER

REMOTE PANEL PAPER
NARROW
CUSTOM PAPER
STANDARD
PLATEN GAP
Adjusts the platen gap according to the selected paper type.
WIDE
WIDER
THICKNESS PATTERN
0.00%
PAPER FEED ADJUST A
Sets paper feed amount for the printable area. The amount increases/decreases by the selected percentage of one
meter.
-0.7% to 0.7%
0.00%
PAPER FEED ADJUST B
Sets paper feed amount for the bottom area (out of the printable area). The amount increases/decreases by the
selected percentage of one meter.
-0.7% to 0.7%
0.0 SEC
DRYING TIME
MAINTENANCE
Prints a pattern to detect the thickness of loaded paper. (When STANDARD is selected in the PAPER NUMBER,
this menu is not displayed.)
PRINT
Sets a time period to stop the print head movement for drying ink.
0.0 SEC to 10.0 SEC
BLACK INK CHANGE
EXECUTE
Switches the black ink between Matte and Photo.
POWER CLEANING
EXECUTE
Performs a power cleaning.
CLOCK SETTING
YY/MM/DD HH:MM
Sets date and time of the internal clock.
CONTRAST ADJUSTMENT
Adjusts the contrast of the control panel display.
-20 - 0 - +20 (dec)

PREM.GLOSSY/LUSTER
PQ INK JET PAPER
AUTO
Selects a paper type to be used for the gap adjustment.
ENHANCED MATTE PAPER

0.1 mm
HEAD ALIGNMENT
0.2 mm
MANUAL
0.3 mm
Selects a gap to be adjusted manually.
0.4 mm
0.5 mm
PRODUCT DESCRIPTION
Operation Panel
25
Revision C
Top Menu
Menu Items
Explanation
DISABLE
Disables or enables a network connection. The other NETWORK SETUP menu items appear only when ENABLE
has been selected. Under the following conditions, this setting is automatically changed to DISABLE.
Every power-on (always returns to the default: DISABLE)
When the network setup initialization is performed.
When the PANEL DEFAULT in the maintenance mode is performed.
NETWORK SETUP
ENABLE
AUTO
IP ADDRESS SETTING
PANEL
PING
NETWORK SETUP
IP, SN, DG SETTING

APPLE TALK
MS NETWORK
BONJOUR
INIT NETWORK SETTING
PRODUCT DESCRIPTION
--ON
OFF
ON
OFF
ON
OFF
EXECUTE
Select the settings for the IP address to use.

When [PANEL] is selected, the settings in [IP, SN, DG SETTING] are enabled.
Set the IP address, Subnet mask, and default gateway.
Enables (ON)/disables (OFF) AppleTalk.
Enables (ON)/disables (OFF) MS NETWORK.
Enables (ON)/disables (OFF) BONJOUR.
Returns the network I/F related settings to their default.
Operation Panel
26
Revision C
PG settings list
Firmware version indication
The table below lists the platen gap amounts settable with the printer driver, control
panel, and media table.
The table below explains the meaning of the o0XXXX-xx.xx.IBC (firmware

version).
Table 1-10. PG Setting List

Printer Driver
Paper Thickness
setting
Control Panel
Setting
NARROW
STANDARD
No setting
0.0 to 0.8mm
WIDE
WIDER
WIDEST
0.9mm to 1.5mm
--
Table 1-11. Firmware Version Indication
Media Table or
Printer Driver
PG Setting
PG amount (mm)
Item
Minimum
0.9
Small
0.9
Middle
1.2
Large
1.5
Minimum
0.9
o0
Small
1.2
Middle
1.5
Large
2.1
Minimum
1.2
Small
1.5
Middle
2.1
Large
2.1
Minimum
1.5
Small
2.1
Middle
2.1
Large
2.1
Minimum
2.1
Small
2.1
Middle
2.1
Large
2.1
--
3.5
PRODUCT DESCRIPTION
XXXX
xx.xx
Operation Panel
Explanation
A code assigned to each printer.
Special version is assigned to 0 (zero).
The version of the firmware installed on the printer.
The version of the network firmware.
A code assigned by product. The code of the printer is 8.
When the business system functions are enabled, the printer settings are
indicated in hexadecimal (1 to F).
bit0: Graphic printing control function.
0: Disabled
1: Enabled
bit1: Credit function
0: Disabled
bit2: Credit counter
0: The credit function is disabled or the counter is 0 (zero).
1:The credit function is enabled and the counter is 1 or more.
bit3: Reserved
Shows the custom number when the custom operation has been set using
the special setting menu. 0 appears when such operation is not set.
27
Revision C
1.6.7 Maintenance Mode

HOW TO START & QUIT
Starting Method
Turn the printer On while holding down the Cancel/Reset button.
Quitting Method
Turn the printer Off.
MAINTENANCE MODE MENU LIST
Menu Item
Settings
(Bold = default)
Explanation
ENGLISH
JAPANESE
FRENCH
LANGUAGE
GERMAN
ITALIAN
Select the language to be displayed on the

LCD panel.
PORTUGUE
SPANISH
DUTCH
UNIT
DEFAULT PANEL
METRIC
FEET/INCH
EXECUTE
Select a unit of length to be used for various

length information.
All settings made in the following menus are
returned to their default.
PRINTER SETUP menu
PRINTER STATUS menu
CUSTOM PAPER menu
HEAD ALIGNMENT menu
NETWORK SETUP menu
PRODUCT DESCRIPTION
Operation Panel
28
Revision C
1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED

No
Error/Warning Status
Error or
Warning
Illustration
on LCD
Message on LCD
LED
Power
Paper Status
Ink Status
Light
Blink
Blink
FATAL ERROR (Service Call No. is displayed)
Error
--
SERVICE CALL ERROR

NNNN
PLEASE CONTACT TO THE
REPAIR CENTER
FATAL ERROR
(1st time: Restart Request is displayed/ 2nd time and later: Service Call
No. is displayed.)
Error
--
PRINTER ERROR
RESTART THE PRINTER
Light
Blink
Blink
FATAL ERROR
(Always Restart Request is displayed.)
Error
--
PRINTER ERROR
RESTART THE PRINTER
Light
Blink
Blink
FATAL ERROR
(CR locked)
Error
--
CARRIAGE LOCKED
RELEASE THE CARRIAGE
LOCK
Light
Blink
Blink
PAPER JAM
(Fatal Error)
Error
--
PAPER JAM
CLEAR JAMMED PAPER
SEE PRINTER GUIDE
FOR INSTRUCTIONS
Light
Blink
Blink
Timer IC Reset/Clearing NVRAM (Please wait)
--
--
PLEASE WAIT
Light
Light
Light
Updating F/W (at normal startup)
--
--
UPDATING FIRMWARE
Blink
Off
Off
Canceling (including Job Cancel)
--
--
RESETTING
PLEASE WAIT
Light
Light
Light
No Maintenance Cartridge
Error
NO MAINTENANCE CART.
INSTALL THE
MAINTENANCE
CARTRIDGE.
Light
Off
Light
10
Maintenance Cartridge Cover Open
Error
MAINTENANCE COVER
OPEN
CLOSE THE
MAINTENANCE COVER
Light
Off
Light
11
Paper Feed Failed

Reset
Error
--
PAPER FEED ERROR

REMOVE PAPER
AND LOAD PAPER
CORRECTLY
Light
Light
Off
12
Board Paper Feed Failed

Reset
Error
--
PAPER FEED ERROR

LOAD PAPER CORRECTLY
AND PRESS PAPER/FEED
BUTTON
Light
Light
Off
PRODUCT DESCRIPTION
Operation Panel
29
No
13
Paper Jam Discharge Failed
Remove Paper
14
Waiting Cartridge Cover open
15
Cartridge Cover Cannot Be Opened
16
Detecting Ink Cartridge (Cover close -> READY)
Revision C
Error or
Warning
Illustration
on LCD
Message on LCD
LED
Power
Paper Status
Ink Status
--
PAPER JAM
REMOVE PAPER
Light
Light
Off
--
--
RELEASING THE
INK COVER LOCK
Blink
Off
Off
Error
--
CANNOT OPEN COVER

IS THERE ANYTHING ON
THE PRINTER?
PRESS THE UP BUTTON
Light
Off
Blink
--
--
PLEASE WAIT
Light
Off
Off
NOT ENOUGH
EMPTY SPACE
REPLACE THE
MAINTENANCE
CARTRIDGE
Light
Off
Light
NOT ENOUGH INK

REPLACE INK CARTRIDGE
WITH A NEW ONE
Light
Off
Light
MAINTENANCE
CARTRIDGE
ERROR
REPLACE THE
CARTRIDGE
Light
Off
Light
MAINTENANCE
PLEASE USE GENUINE
EPSON CARTRIDGES
Light
Off
Light
Light
Off
Light
Light
Off
Light
Error
17
Maintenance Cartridge Insufficient
Error
18
Ink Cartridge Insufficient
Error
19
Maintenance Cartridge CSIC Read/Write Error
Error
20
Not GENUINE maintenance cartridge error
Error
--
--
MAINTENANCE
NON-GENUINE
MAINTENANCE
CARTRIDGE INSTALLED.
21
Not GENUINE maintenance cartridge error
Error
22
Maintenance Cartridge End
Error
--
MAINTENANCE CAPACITY
TO ABSORB INK MAY
VARY.
CONTINUE?
<YES
NO>
MAINTENANCE CART.
PRODUCT DESCRIPTION
REPLACE MAINTENANCE
CARTRIDGE
Operation Panel
30
No
Revision C
Error or
Warning
Illustration
on LCD
Message on LCD
LED
Power
Paper Status
Ink Status
Light
Light
Off
23
Board paper removal error
Error
FRONT FEED SLOT OPEN

PRESS THE
DOWN BUTTON
AND REMOVE
PAPER
24
Board Paper Tray Open Error

The tray was opened during operation
Error

CLOSE THE
FRONT MANUAL
FEED SLOT
Light
Light
Off
25
Board tray open error

Set paper
Error

LOAD MEDIA AND
PRESS THE
DOWN BUTTON
Light
Light
Off
26
Board Tray Close Error

The tray was opened during operation
Error
FRONT SLOT CLOSED

OPEN THE
FRONT MANUAL
FEED SLOT
Light
Light
Off
27
Board Tray Close Error

Paper needs to be removed
Error
FRONT SLOT CLOSED

OPEN THE
FRONT MANUAL
FEED SLOT
Light
Light
Off
28
No Ink Cartridge
Error
--
NO INK CARTRIDGE
INSTALL INK CARTRIDGE
Light
Off
Light
29
Ink Cartridge CSIC Read/Write Error
Error
--
INK CARTRIDGE ERROR

REPLACE CARTRIDGE
Light
Off
Light
--
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGE
Light
Off
Light
Light
Off
Light
30
Not GENUINE ink cartridge error
Error
INK CARTRIDGE
31
Not GENUINE ink cartridge error
Error
--
NON-GENUINE
CARTRIDGE!
QUALITY OF
NON-GENUINE
INK MAY VARY.
THIS MAY NOT
PERFORM AT OPTIMUM.
CONTINUE?
<ACCEPT
DECLINE>
PRODUCT DESCRIPTION
Operation Panel
31
No
32
Ink End
33
Ink Cover Open
34
Ink Initial Refilling
Revision C
Error or
Warning
Illustration
on LCD
Message on LCD
LED
Power
Paper Status
Ink Status
--
INK CARTRIDGE
Light
Off
Light
Error
--
INK COVER OPEN

CLOSE THE INK COVER
Light
Off
Light
--
--
CHARGING INK
NN%
Blink
Off
Off
Blink
Off
Off
Error
35
K Ink Changing
--
--
BLACK INK CHANGING

MATTE -> PHOTO NN%
36
Cleaning
--
--
CLEANING
PLEASE WAIT
Blink
Off
Off
37
Command Error
Error
--
COMMAND_ERROR
CHECK_DRIVER_SETTINGS
Blink
Blink
Blink
Error
PAPER SKEW
PRESS THE
DOWN BUTTON.
LOAD PAPER
CORRECTLY
Blink
Off
Light
PAPER ERROR
PRESS THE
DOWN BUTTON.
LOAD PAPER
CORRECTLY
Light
Blink
Off
BORDERLESS ERROR
PRESS_THE DOWN BUTTON
LOAD THE CORRECT SIZE
PAPER
Light
Blink
Off
Error
PAPER EJECT_ERROR
PRESS THE
DOWN_BUTTON
AND REMOVE
PAPER
Light
Blink
Off
Error
PAPER FEED ERROR

LOAD PAPER
CORRECTLY
PRESS THE
DOWN BUTTON
Light
Light
Off
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
Light
Light
Off
38
Paper Skew Error
39
Paper Identification Error (PW Inspection)
Error
40
Borderless Printing Error
Error
41
Paper Discharge Failed Error (Cut Sheet Paper)

Remove paper by paper discharge key
42
Blank Sheet Discharge/Multifeed Error
43
Paper removal
PRODUCT DESCRIPTION
--
--
--
Operation Panel
32
No
44
No Paper
Revision C
Error or
Warning
Error
Illustration
on LCD
Message on LCD
LED
Power
Paper Status
Ink Status
--
PAPER ERROR
LOAD PAPER
Light
Light
Off
Light
Blink
Off
45
Paper Size Check Error
Error
--
PAPER SIZE ERROR

PAPER
46
Ink Mark Sensor Sensitivity Control Error
Error
--
PAPER SENSOR ERROR

PRESS THE
BUTTON
LOAD DIFFERENT PAPER
Light
Blink
Off
47
Ink Mark Sensor Adjusted Value Error

Adjusted value cannot be set
Adjusted range over
Error
--
PAPER_SENSOR_ERROR
PRESS THE
BUTTON
LOAD THE CORRECT PAPER
Light
Blink
Off
48
Nozzle Check Error

Nozzle cannot be recovered
Error
--
CLEANING ERROR
PRESS THE CANCEL/RESET
BUTTON
Light
Blink
Blink
49
Cleaning Error
W/ board paper
Before printing when PW inspection is OFF
CLEANING_ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
THICK PAPER
Light
Light
Off
50
During Initialization
--
--
PLEASE WAIT
Blink
Off
Off
51
During Sequence
--
--
PLEASE WAIT
Blink
Off
Off
52
Paper Initial Trigger Waiting Status (No waiting time)
--
--
READY
Light
Off
Off
53
Paper Initial Trigger Waiting Status (Auto loading)
--
--
READY
Light
Off
Off
Error
--
PAPER SETTING ERROR

CHECK PAPER SOURCE_IN
THE DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
Light
Light
Off
54
Paper Setting Error
55
Internal Pattern Printing
56
Setting Panel
57
Initializing Paper
58
Ink Drying
Error
--
--
PRINTING
Blink
Off
Off
Error
--
SETTING...
Light
Off
Off
--
--
PLEASE WAIT
Light
Off
Off
--
INK_DRYING
NNNN_SEC
Blink
Off
Off
Light
Special Blink
Off
Light
Off
Blink
--
59
Maintenance Call Warning
Warning
--
MAINTENANCE_REQUEST
NNNN
60
Ink Low Warning
Warning
--
INK LOW
PRODUCT DESCRIPTION
Operation Panel
33
No
Revision C
Error or
Warning
Illustration
on LCD
Message on LCD
LED
Power
Paper Status
Ink Status
MAINTENANCE COVER
OPEN
CLOSE THE
MAINTENANCE
COVER
Light
Off
Blink
61
Maintenance Cartridge Cover Open Warning
Warning
62
Maintenance Cartridge Low
Warning
--
REPLACE MAINTENANCE
CARTRIDGE SOON
Light
Off
Blink
63
Printing
--
--
PRINTING
Blink
Off
Off
64
Analyzing
--
--
READY
Blink
Off
Off
Light
Light
Light
65
Printable (Idling)
PRODUCT DESCRIPTION
--
--
READY
Operation Panel
PHOTO_BLACK
34
CHAPTER
OPERATING PRINCIPLES
Revision C
2.1 Overview
OPERATING PRINCIPLES OVERVIEW
2.5 Carriage Mechanism
Explains how to move the Carriage Unit.
2.6 Paper Feed Mechanism

Explains how paper is fed and
transported.
<Main Components>
CR Motor
CR Scale
Timing Belt
CR Encoder
<Main Components>
PF Motor
ASF
PE Sensor
Paper Eject Tray
2.2 Print Mechanism

Describes basic specifications of the print
mechanism (print head).
<Main Component>
Print Head
2.4 Cleaning Mechanism

Explains how the print head is cleaned.
2.3 Ink Supply Mechanism

Explains how the ink is supplied from the
cartridges to the print mechanism.
<Main Component>
Pump Cap Unit
<Main Components>
Ink Cartridge
Ink Cartridge Holder
Damper
Pressure Pump
Ink change system
Overview
36
Revision C
MAIN COMPONENT
Electric Circuit Boards
Table 2-1. List of Electric Circuit Boards
Fig.
Name
Function
Communications with host computer
Main board
Epson Stylus Pro 3800/3800C/
3850: C635 MAIN
Epson Stylus Pro 3880/3885/
3890: CA61 MAIN
Receive data processing
Power supply board

(C635 PSB/PSE)
Generates power system power voltage 42 V from
Engine control
Saves compensation values and various counter
information.
Generates power voltages used by the logic circuits
from 42 V supplied from the power supply board.

2
the AC power supply
Printer operations, various settings

3
Panel board (C635 PNL)
Sub board (C635 SUB)
Shows printer status and various setting values on
the LCD.
Indicates printer status by the LED.
Relays connections between the main board and the

following parts:
PG sensor
Ink mark sensor
PW sensor
Ink change sensor
CR encoder
Ink change motor
Figure 2-1. Layout of Electric Circuit Boards
Overview
37
Revision C
Motors/Solenoid
Table 2-2. List of Motors/Solenoid

Fig.
Driven Parts
Name
Specifications
Release roller
Release motor
Type: DC motor
Voltage:42 VDC 5 %
PF roller
Paper eject roller A
2
PF motor
Paper eject roller B
Type: DC motor
Voltage:42 VDC 5 %
Ink cover unlock mechanism
3
Ink cover unlock solenoid
Type: DC solenoid
Voltage:42 VDC 5 %
Pressure pump motor
Type: DC motor
Voltage:42 VDC 5 %
Ink change motor
Type: DC motor
Voltage:42 VDC 5 %
Pump motor
Type: 4-phase 48-pole PM stepping motor

Voltage:42 VDC 5 %
CR motor
Type: DC motor
Voltage:42 VDC 5 %
APG motor

Voltage:42 VDC 5 %
ASF motor

Voltage:42 VDC 5 %
7
6
Pressure pump
Ink change system
Figure 2-2. Layout of Motors/Solenoid
Pump cap unit
Carriage unit
Platen gap mechanism
ASF unit
Overview
38
Revision C
Sensors/Encoders/CSIC
Table 2-3. List of Sensors/Encoders/CSIC

Fig.
Table 2-3. List of Sensors/Encoders/CSIC

Fig.
Name
Function
Detects the ASF origin
position.
Specifications
Type: Transmissive photo interrupter
Voltage: 3.3 VDC 5 %
ASF phase sensor
Release sensor
Detects an open/closed
state of the release roller. Voltage: 3.3 VDC 5 %
PF encoder
Reads the PF scale.
Type: Linear encoder (180LPI)

Ink cover sensor
state of the ink cover.
Type: Mechanical contact

Pressure pump home

sensor
Detects the home

position of the pressure
pump.
Type: Mechanical Contact

Pressure sensor
Detects the state of

pressurization by the
pressure pump.
Type: Reflective photo interrupter

Voltage: 3.3 VDC 5 %,
Comparator input
Board paper tray open Detects the position of

sensor
the board paper tray.
Type: Mechanical Contact

PG origin sensor
Ink change sensor
Detects the state of the

black ink switch lever.

12
Maintenance cartridge
state of the maintenance
cover sensor
cartridge cover.
13
PW sensor
14
CSIC that stores

Maintenance cartridge
maintenance cartridge
sensor
information.
Reads the CR scale.
Type: Linear Encoder (180LPI)

1
16
15
6

Auto nozzle check
CR encoder
Detects the origin

position of the platen
gap.
Auto Uni-D adjustment
16
Specifications
Ink cartridge sensor
Ink mark sensor
PE sensor
Function
Detects a rear edge of
paper.
Type: CSIC
Auto Bi-D adjustment

11
15
CSIC that stores ink

cartridge information
10
Name
14
8
9
10
Type: Diffuse reflective photo interrupter

Voltage: 3.3 VDC 5 %, LED: 5 V
13
11
12
Figure 2-3. Layout of Sensors/Encoders/CSIC

Paper leading edge
Type: Reflective photo interrupter

detection
Voltage: 3.3 VDC 5 %, LED: 3.3 V
Paper width detection
Type: CSIC
Overview
39
Revision C
2.2 Print Mechanism
Table 2-4. Nozzle Rows and Colors

Nozzle Row
This section explains the basic specifications of the print head.
This printer is equipped with an MACH print head, which employs 180 nozzles per
color. The printer ejects nine different colors of ink through the eight rows of nozzles.
One of the rows is shared by Photo Black and Matte Black inks.
The nozzle configuration as seen from behind the print head is shown below.
Magenta
Vivid Magenta
NOZZLE CONFIGURATION AND COLORS
Color
Cyan
Photo Black/Matt Black
Yellow
Light Light Black
Printing method: On-demand ink-jet
Light Black
Nozzle configuration: 180 nozzles x 8 rows = 1440 nozzles
Light Cyan
Light Magenta
Paper Feed Direction
Vivid Light Magenta
DRIVE WAVEFORMS
The following four drive waveforms are used to create four print modes.
Table 2-5. Print Modes (Drive Waveforms)
Waveform
Name
Drive Frequency
(kHz)
Print Resolution
(dpi)
CR Speed
(cps)
VSD1
10.08
360 x 360
280
VSD1
10.08
720 x 360
720 x 720
280
VSD2
10.08
1440 x 720
280
VSD3
20.16
2880 x 1440
280
Carriage Moving Direction
Figure 2-4. Nozzle Configuration
Print Mechanism
40
Revision C
2.3 Ink Supply Mechanism
2.3.2 Ink Pressurizing Mechanism

This printer employs an ink pressurizing mechanism to stably supply ink in the ink
cartridge (ink pack) to the print head. This ink pressurizing mechanism consists of a
pressure pump unit installed in an ink supply mechanism and tightly-sealed ink
cartridges. Air pumped into the tightly-sealed ink cartridge from the pressure pump
unit squashes the ink pack in the cartridge, causing the ink inside the pack to be
transferred to the print head.
2.3.1 Ink Flow Path

The ink flow path is shown below.
Ink Selector
+
Dumper
Ink Cartridge
To Print Head
Air flow path
Ink flow path
Ink Cartridge
Pressure Pump
Pressure Sensor Unit
Figure 2-6. Ink Pressurizing Mechanism

Print Head
Figure 2-5. Ink Flow Path
Ink Supply Mechanism
41
Revision C
2.3.2.1 Pressure Pump Unit Mechanism

Applying pressure
Accordion unit/Pressure pump motor/Pressure pump home sensor

The accordion unit intakes air and applies pressure by the rotating drive of the pressure
pump motor, and pumps air into the ink cartridges. The pressure pump home sensor
detects the position of the accordion unit.
Clutch
Valve
CW rotation of the
clutch closes the valve
and applies pressure to
send air toward the ink
cartridges.
Pressure pump motor
Reducing pressure
Combination Gear, 18, 39

CW rotation
CCW rotation of the clutch opens

the valve and reduces pressure.
When the air pressure reaches
the predetermined level, the
valve opens as the pressure
overcomes the tension of the
spring that presses the valve.
CCW rotation
Applying
pressure
Reducing
pressure
Spur Gear, 24.5
Spur Gear, 22
Accordion Unit
Clutch
Pressure Pump
Home Sensor
Regulator
Combination Gear 18, 3.9

Clutch
Figure 2-7. Drive Transmission Path

Spur Gear, 24.5
Pressure sensor unit
Regulator
A reflective photo sensor, which turns on when the air pressure reaches the
predetermined level, controls the amount of pressure. When the air pressure reaches
the predetermined level, film on the air damper expands and activates the reflective
plate causing the sensor to receive light, and the pressurizing state is detected.
Accordion Unit
Spur Gear, 22
Pressure
Pump Motor
Regulator
Stops applying pressure when the power is off or during stand-by. Activated by the
pressure pump motor through the clutch. The regulator opens the valve to reduce
pressure.
Sensor
Air Damper
Film
Pressure Sensor Unit
Figure 2-8. Pressure Pump Unit
42
Revision C
2.3.3 Ink Change System

This printer has automatic ink change system that switches black ink between Photo
Black and Matte Black. The cartridge holder of this printer keeps both Photo Black and
Matte Black ink cartridges. Each of the black ink cartridges has its own ink supply tube
connected to their respective damper. Both black inks are supplied into the damper, and
one of them is supplied to the print head at one time by means of the ink selector that
changes the ink flow path.
Ink change system consists of an ink change motor, selection cam, selection lever, and
ink change sensor. The following describes the mechanism.
1.
Drive of the ink change motor rotates the selection cam.

Ink change sensor detects the rotation angle of the cam.
2.
The selection lever moves as the selection cam rotates.
3.
The protruded end of the selection lever pushes the selection pin, and the pin
changes the black ink flow path inside the damper.
Ink Change Motor
Changing to Matte Black
Changing to Photo Black
Selection
Cam
Selection
Lever
Selection pin
Pressure of
Selection
Lever
Ink Change Sensor
Matt Black
Photo Black
Selection Cam
Matte Black
Selection Lever
Photo Black
Figure 2-10. Changing Black Ink Path
Figure 2-9. Ink Change System
Ink Path
43
Revision C
2.4 Cleaning Mechanism
Cap Unit/Carriage Lock

The pump motor moves the cap unit up and down. The cap unit goes up to seal the
print head during cleaning and stand-by. Carriage lock operates in synchronization
with the cap unit. When the carriage unit moves to the home position, carriage lock
moves up together with the cap unit and lock the carriage unit.
The cleaning mechanism consists of a pump cap unit and a waste ink pads
(maintenance cartridge).
Pump Motor
The pump motor drives the cap unit, pump, head cleaner, and carriage lock. The table
below shows the operation of each mechanism depending on the rotational direction of
the pump motor.
Table 2-6. Pump Motor Functions
Mechanism
Cap Unit
CCW *
CW *
Open (Uncapping)
Close (Capping)
Pump
Cap Unit
Carriage Lock
Pump release
Pump suction
Head Cleaner
Wiper reset
(back to the home)
Wiper set
(moves to the wiping position)
Carriage Lock
Unlock
Lock
Note *:
Cap unit moves up

(capped, locked)
Cap unit moves down

(uncapped, unlocked)
Spur Gear, 13
The rotation direction as seen from the top of the unit.

Pinion Gear
(Pump Motor)
Pump Motor
Combination Gear, 15.5, 9.5
Spur Gear, 26.5
Spur Gear, 13
Pump
Spur Gear, 21.5
Spur Gear, 21.5

Intermittent Gear, 21.5
Combination Gear, 16, 11.5
Spur Gear, 26.5
Intermittent
Gear, 21.5
Cap Unit
Carriage Lock
Figure 2-12. Cap Unit/Carriage Lock Mechanism
Combination Gear, 13.5, 10

Head Cleaner
Cleaning Mechanism
44
Revision C
Pump Unit
Head Cleaner
The ink is absorbed from the head nozzles. The sucked waste ink is conveyed to the
waste ink pad through the tube.
The CW rotation of the pump motor rotates the conveyance roller. The roller rotates
pressing the tube to convey the waste ink from the cap unit to the waste ink pad.
The CCW rotation of the pump motor moves the conveyance roller away from the
pressing position.
The head cleaner wipes off ink, dirt or the like from the surface of the head nozzles.
The CW rotation of the pump motor moves the head cleaner to the wiping position.
Head Cleaner
Head Nozzle
Combination
Gear, 13.5, 10
Intermittent Gear, 21.5
Combination
Gear, 13.5, 10
Combination
Gear, 16, 11.5
Spur Gear,13
Conveyance Roller
Spur Gear, 26.5
To Waste Ink Pad
Figure 2-13. Pump Unit Mechanism
Combination
Gear,15.5, 9.5
Spur Gear, 21.5
Pinion Gear
(Pump Motor)
Figure 2-14. Head Cleaner Mechanism
Cleaning Mechanism
45
Revision C
2.5 Carriage Mechanism

The carriage mechanism consists of a carriage movement mechanism, platen gap
adjustment mechanism, and carriage lock mechanism. For explanation about the
carriage lock mechanism, refer to Cap Unit/Carriage Lock (p.44).
CR Scale
CR Scale
2.5.1 Carriage Movement Mechanism

CR Encoder
Carriage movement mechanism consists of a carriage unit, CR motor, timing belt,

carriage guide shaft, CR scale, and CR encoder.
Rotational drive of the CR motor is transmitted to the carriage unit through the timing
belt, and the carriage unit moves left and right along the carriage guide shaft. The CR
encoder installed on the back of the carriage unit reads the jagged surface of the CR
scale and sends the read value to the main board. Position and moving speed of the
carriage unit are controlled based on the read value.
CR Timing Belt
CR Motor
Carriage Unit
Carriage Guide Shaft
Figure 2-15. Carriage Movement Mechanism
Carriage Mechanism
46
Revision C
2.5.2 Platen Gap Adjustment Mechanism
Table 2-7. PG Positions in Operations
Platen gap adjustment mechanism consists of an APG motor, carriage unit, and PG sensor.
The carriage unit is equipped with two carriages; main carriage that moves horizontally to
the carriage guide shaft, and the sub carriage that moves vertically to the main carriage.
When the carriage unit moves to the PG adjustment position and the APG motor starts to
rotate, the oval cam turns to move the sub carriage vertically and change the platen gap
amount. Light-shielding plate with a cutout is installed at the end of the shaft to which the
cam is attached, and moves together with the cam. A transmissive photo interrupter sensor
(PG sensor) detects the cutout, determines the detected position as the origin, and changes
the platen gap according to the number of pulses from the origin.
Operation
PG
Detecting paper width

(ASF feeding, Rear/Front manual feeding)
Detecting paper width
(ASF feeding after receiving data)
Switch PG according to the print setting.
Starts printing
Switch PG according to the print setting.
At power OFF
1.2
PG Sensor
APG Motor
3.5
Main Carriage
APG Motor

Lightshielding
Plate
Spur Gear, 29.6
Cutout
Combination
Gear,20, 34.4
Cam
Spur Gear, 34.4
Combination
Gear,13.6, 31.2
PG Shaft
Cam
Sub Carriage
Spur Gear, 34.4
Spur Gear, 29.6
Cam
Sub Carriage

The relation between the printer status and the platen gap amount is described below.
Table 2-7. PG Positions in Operations
Operation
PG
At power ON
1.2
Cleaning starts
Capping
1.5
Capping is done in the current PG.
Board paper tray is open
Narrow
Wide
Figure 2-17. Platen Gap Adjustment Mechanism
3.5
Carriage Mechanism
47
Revision C
2.6 Paper Feed Mechanism

2.6.1 Paper Feed Path
The printer provides two manual paper feed paths in addition to the ASF to support
thicker paper.
Paper Feeding
Thickness
Type
ASF (Auto Sheet Feeder)
0.08 to 0.27 mm
See 1.3.3 Paper Support (p.15)
Rear Manual Bypass
0.29 to 0.5 mm
Fine Art Paper
Front Manual Bypass
1.2 to 1.5 mm
Heavy paper like cardboard
The following figures show the paper feed paths.

Figure 2-19. Paper Path of Front Manual Bypass
Figure 2-18. Paper Path of ASF & Rear Manual Bypass
Paper Feed Mechanism
48
Revision C
2.6.2 Paper Loading Mechanism
2-2.
ASF (AUTO SHEET FEEDER)
The LD roller shaft rotates to release the hopper actuating the cam that
presses the hopper, and the hopper moves up by the tension of the spring.
Hopper
The ASF, whose driving source is an ASF motor, consists of a LD roller, LD roller
shaft, ASF sensor, hopper, and paper anti-slip tab. The cams on both ends of the LD
roller shaft activate the hopper and the paper anti-slip tab. The ASF sensor (photo
interrupter sensor) controls the rotational position of the LD roller shaft by detecting
the light-shielding plate installed on the shaft. Paper loading operation from the ASF is
described below:
1.
Start of the paper loading operation

The ASF motor moves to rotate the LD roller shaft.
2.
Feeding paper to the paper loading position

2-1.
Hopper Actuating Cam
The LD roller shaft rotates to release the lever that presses the paper antislip tab, and the tabs go down.
LD Roller
Standby
Raising
Figure 2-21. Raising the Hopper

ASF Motor
Hopper
3.
Picking-up paper
The LD roller shaft rotates to feed a single sheet of paper into the printer with a LD
roller.
Paper
Hopper
LD Roller
Lever
LD Roller Shaft
Separation Pad
Paper Anti-slipTab
Retard Roller
Figure 2-20. Lowering the Paper Anti-slip Tab
Figure 2-22. Picking-up Paper
49
Revision C
4.
Pressing the hopper

The hopper cam on the LD roller shaft presses the hopper and remaining paper on
the tray is moved away from the feeding position.
5.
Moving the paper anti-slip tabs upward

The LD roller shaft rotates to actuate the lever on the shaft and move the paper
anti-slip tabs upward. The tabs prevent the paper from slipping into the paper
feeding section.
6.
Transporting paper in the printer

Paper fed into the printer is transported by the PF roller.
7.
Releasing the back end of paper

When the hopper actuating cam presses the hopper further in synchronization with
the rotation of the LD roller, left and right paper guides that regulate the paper
width are extended releasing the back end of paper.
Hopper
8.
Standing-by
The hopper returns to the stand-by position and ends the paper loading operation.
Position Detection Section
ASF Sensor
Hopper
Combination
Gear, 58.22
ASF Motor
groove Hopper
Actuating
Cam
Paper Anti-slip Tab

LD Roller Shaft
LD Roller
Retard Roller
Spur Gear,
Shaft, LD
Figure 2-24. ASF Drive Mechanism

ASF Motor
LD Roller Shaft
Paper Holding State
Combination Gear, 58,22
Paper Releasing State
Figure 2-23. Releasing the Back End of Paper
Spur Gear, Shaft, LD

LD Roller Shaft
LD Roller
Paper Anti-slip Tab
Hopper Assy
Figure 2-25. ASF Drive Transmission Path
50
Revision C
REAR MANUAL BYPASS

When the prescribed time has passed since a paper was supplied from the feeder on the
rear of the printer and the PE sensor detected the paper, the PF roller starts to transport
the paper.
FRONT MANUAL BYPASS
The status of the board paper tray that is used for the front manual feeding is detected
by the leaf switch. The leaf switch is moved by the Board Paper Guide Cam which
moves together with the board paper tray, and according to the switch position, the
board paper tray status is detected.
Board Paper Tray
Leaf Switch
Board Paper
Guide Cam
Tray Closed
Tray Open
Figure 2-26. Board Paper Tray Open Sensor
51
Revision C
2.6.3 Paper Feed Mechanism

The paper feed mechanism mainly consists of a Release mechanism, the PF Motor, and
the feed rollers.
Release Motor
Combination Gear, 9.6, 22
RELEASE MECHANISM
Release mechanism consists of a release unit (including a release motor, release sensor,
and combination gear), paper guide upper assy that presses papers, and paper guide
release shaft that activates the paper guide upper assy.
Rotational drive of the release motor activates the paper guide release shaft through the
combination gear. When the release lever of the paper guide release shaft presses down
the back end of the paper guide upper assy, the paper guide upper assy separates from
the PF roller. When the release motor rotates reversely, the paper guide upper assy
makes contact with the PF roller. The release sensor installed in the release unit and the
light-shielding plate detects the contact condition between the paper guide upper assy
and the PF roller.
Spur Gear, 22
Spur Gear, 20.4
Light-shielding Plate
Spur Gear, 22.B
Paper Guide Release Shaft
Paper Guide Upper Assy
52
Revision C
Paper Guide
Upper Assy
Spur Gear, 22
Paper Guide Release Shaft
Release Motor
Combination
Gear, 8, 22
PF Roller
Combination
Gear, 9.6, 22
Spur Gear, 20.4
Combination
Gear, 8, 22.986
Release Sensor
Light-shielding
Plate
Paper Guide Upper Assy
Combination
Gear, 22, 32.4
Spur Gear, 22,B
Holding status
Releasing status
Figure 2-28. Release Mechanism
53
Revision C
PAPER FEED MECHANISM

Paper feed mechanism consists of a PF motor, PF scale, PF encoder, PF roller, front
and rear paper eject rollers, and star wheels. The mechanism transports papers fed from
the feeders and ejects them from the front of the printer.
PF Motor
PF Timing Belt
Combination Gear, PF, Drive

Spur Gear, 31.5
PF Motor
Spur Gear, 68
Front Paper Eject Roller
Spur Gear, 14.4
Rear Paper Eject Roller
54
Revision C
Frame, EJ Assy
Paper
Star Wheel
Front Paper Eject Roller

Rear Paper Eject Roller
PF Roller
Spur Gear, 14.4

PF Encoder
Spur Gear, 68
Spur Gear, 31.5

PF Motor
PF Scale
PF Timing Belt
Combination Gear, PF, Drive
Figure 2-30. Paper Feed Mechanism
55
Revision C
2.7 Ink Mark Sensor

This printer is equipped with the ink mark sensor functioning as multi sensors.
The sensor, located on the bottom of the carriage unit, is a diffuse reflective
photointerruptor that is comprised of a light emitting part (white LED) and a light
receiving part (photoreceiver). The white LED emits light against the paper or
dedicated print pattern printed on paper and the photoreceiver reads the reflected light.
According to the reflected light read by the receiver, the printer calculates correction
values to perform proper corrective actions.
The Ink mark sensor is used for the following adjustments.
Auto Bi-D Adjustment
The sensor scans predetermined patterns printed for the adjustment and detects the
highest density pattern among them. According to the detected result, the printer
calculates Bi-D correction values automatically.
Auto Uni-D Adjustment
The sensor scans predetermined patterns printed for the adjustment and detects the
highest density pattern among them. According to the detected result, the printer
calculates Uni-D correction values automatically.
Auto Nozzle Check
The sensor scans a nozzle check pattern. The pattern is printed with the all nozzles and
each nozzle prints one block. If there is a clogged nozzle, the corresponding block will
not be printed and detected by the sensor, and a head cleaning is performed
automatically.
Ink Mark Sensor
56
Revision C
2.8 Other Mechanisms
MAINTENANCE CARTRIDGE COVER OPEN DETECTION
INK COVER OPEN-CLOSE MECHANISM
To keep the maintenance cartridge from being removed during printing, a switch
sensor detects opening/closing state of the cover that stores the maintenance cartridge.
To keep the ink cartridges from being removed during printing, opening/closing of the
ink cover is electrically regulated. Opening/closing of the cover is controlled by the
lock mechanism that takes advantage of an electromagnetic solenoid, and the cover can
only be opened by means of the operation panel. When the operation to open the cover
is performed, the solenoid is energized and the lock is released. The solenoid unit is
equipped with a switch sensor that detects opening/closing state of the cover.
Maintenance Cartridge Cover Sensor

Maintenance Cartridge Cover
Ink Cover Closed

Solenoid
Ink Cover
Solenoid Unit
Ink Cover Sensor
Cover Closed
Cover Open
Figure 2-32. Operation of Maintenance Cartridge Cover
Ink Cover Open
Figure 2-31. Ink Holder Cover Open/Close Mechanism
Other Mechanisms
57
Revision C
2.9 Outline of Circuit Boards
Circuit block diagram

DDR-SDRAM
(IC3)
2.9.1 Main Board

This section provides a summary of the main board (Epson Stylus Pro 3800/3800C/
3850: C653 MAIN / Epson Stylus Pro 3880/3885/3890: CA61 MAIN) that controls the
whole of the printer system.
CN44
Ink Change Motor
CN45
CN67
USB I/F 2.0
Flash ROM
(IC1)
Function
ASF Motor
RTC9824
(IC9)
Table 2-8. Main Elements

Location
CN43
A6628 (IC13)
Flash ROM
(IC4)
Explanation of main elements on C635/CA61 MAIN Board
Model Number
CN40
CR Motor
DDR-SDRAM
(IC19)
CN102
Custom
ASIC
E01A68C
(IC15)
Pressurizing Pump Motor

A6628 (IC7)
CN58
Ethenet 10/100BASE-TX
BCM5980A2KFBG(IC10)
Pump Motor
CN41
Network
E01A68CB
IC15
Customized ASIC
SDRAM
(IC5)
FlashROM
IC4
Program storage
Capacity:
16Mbit
SDRAM
(IC8)
DDR-SDRAM
IC3/IC19
Various buffers, work areas

Capacity:
256Mbit
Number of pieces: two
RTC9824
IC9
RTC complex circuit

(Reset, timer, EEPROM complex IC)
E09A54RA
IC11
Printer driver
A6628SEDT
IC7/IC13
Motor driver
A6627STPT
IC6
Motor driver
IC10
Ethernet 10/100BASE-TX circuit

Flash ROM (32Mbit), SDRAM (64Mbit x 2)
installed
BCM5980A2KFBG
CN57
Release Motor
A6627 (IC6)
PF Motor
CN41
APG Motor
Custom
ASIC
E09A54RA
(IC11
CN69/70/
71/72
Print Head
Figure 2-33. C635/CA61 MAIN Board Block Diagram
Outline of Circuit Boards
58
Revision C
2.9.2 Power Supply Board

This section describes the power supply board that generates the power to operate this
printer.
CIRCUIT BLOCK DIAGRAM
The block diagram of C635 Power Supply board is shown below.
Pseudo-resonance type
separately-excited flyback
Input Filter
(Rush current
prevention
circuit
AC input
1. OCP function
2. OVP function
3. Secondary power
switch function
+42V/0.7A
5VOVP
ESAVE
PSC
DC
output
Control
signal
input
Figure 2-34. C635 Power Supply Board Block Diagram

CONTROL SIGNALS
There are three control signals between the C635/CA61 MAIN Board and the Power
Supply Circuit Board as shown in the table below.
Table 2-9. Control Signals
Signal Name
PS Control
Signal (PSC)
Function
Output
Remarks
Power ON
39.9 to 44.1 V
The PS unit outputs the rated voltage.
Power OFF
3V or less
The PS unit is instantly shut off.
Normal
Operation
39.9 to 44.1 V
The PS unit outputs the rated voltage.
15V Typ.
It takes less than 500 msec to recover

from the power saving mode to the rated
voltage.
0V
(Power is
shutoff)
The power is shut off when the OVP

terminal voltage exceeds 7 V. To recover
from the status, lower the OVP terminal
voltage below 7 V, and reboot the printer
after reinserting the power plug into a
receptacle.
Energy Save
Signal (ESAVE) Power Saving
Operation
Overvoltage
Detection of
Detection Signal
overvoltage
(OVP)
Outline of Circuit Boards
59
Revision C
2.10 Colorimetric Calibration (Color ID) Overview

This printer employs Colorimetric Calibration (Color ID) to correct unit-to-unit
variations in color.
Colorimetric Calibration (Color ID) corrects not only the weight of ink droplets which
differs depending on the individual characteristics of print head but also variable
factors such as drive circuit and voltage. This enables a higher-accuracy calibration.
Main Unit
Print Head
Main Board
Power Supply
Board
OVERVIEW
1.
Printing/ Measuring the color of a correction pattern

A correction pattern printed by a completed product is used for the calibration.
A calibrator is used to perform the color measurement of the printed pattern.
2.
Writing the correction value

Correction values are automatically calculated based on the result of the color
measurement and stored in the NVRAM on the main board.
3.
Reflecting the correction value

Every time the printer makes a print, the printer driver reads out the correction
values from the NVRAM. Each ink droplet weight and the number of ink droplets
for each dot are corrected according to the information.
Variation of elements on
the print head control
circuit
Individual characteristic
of print head
Drive Control
Circuit for
Print Head
Variation in
voltage
applied to
print head
Colorimetric Calibration
(Color ID)
Correction of the number of ink droplets

Correction of
ink droplet weight
Printout
Figure 2-35. Colorimetric Calibration (Color ID)
Colorimetric Calibration (Color ID) Overview
60
CHAPTER
TROUBLE SHOOTING
Revision C
3.1 Overview
W A R N IN G
When handling the lithium battery used for backup of the RTC on
the main board, strictly follow the safety instructions given in
4.1.1 Precautions (p86).
C A U T IO N
This section explains the basic procedure for troubleshooting problems on the printer
quickly and efficiently.
3.1.1 Preliminary Check

Make sure to verify or perform the following basic items whenever servicing the
printer.
1.
There is no foreign material which interferes with the proper operation of the
printer.
2.
Print the status sheet, and check the information printed on the sheet to find out
possible causes of the error; if the main units have reached their end of life, or if
there is something wrong with the user-defined panel settings.
3.
Both outside and inside of the printer are free of significant dirt. Clean it if
significant dirt is observed.
4.
None of the parts or components of the printer are missing, chipped or damaged.
5.
All of the harnesses are free of damages and properly connected to their
connectors.
6.
The cams and gears in the printer mechanism are engaged correctly showing no
signs of wear.
7.
When smudges appear on printed pages, clean the rubber rollers in the printer
mechanism if it solves the problem.
8.
The rubber rollers in the printer mechanism are engaged correctly showing no
signs of wear.
9.
Initialize the NVRAM on the C635 main board (reset the user-defined panel
settings to their factory default) if necessary.
Execute the DEFAULT PANEL in the Maintenance mode.
TROUBLE SHOOTING
Before disassembling/reassembling the printer, be sure to turn

the power OFF, confirm the panel display disappears, and
unplug the power code.
Be sure to use the specified tools for maintenance/repair.
To maintain the products quality, be sure to use the specified
lubricant and adhesive.
Be sure to perform the adjustments as required.
3.1.2 Troubleshooting Procedure

Follow the flowchart given below to troubleshoot problems efficiently.
Occurrence of Troubles
Error message is
displayed on the LCD
(Page 63)
Warning message is
displayed
(Page 68)
Overview
Print Quality Troubles

(Page 82)
Error message is
displayed
(Page 66)
Service Call message is

displayed
(Page 74)
62
Revision C
3.2 List of Panel Messages
Table 3-1. List of Panel Messages
The printer runs diagnostic checks on itself according to various conditions detected by
the mounted sensors. If an error condition is detected as a result of the self-diagnosis,
the printer displays the corresponding error message on its LCD panel.
The error messages are shown on the following list.
Category

Category
Warning
Error
Message on LCD
MAINTENANCE REQUEST
XXXX
INK LOW
REPLACE MAINTENANCE
CARTRIDGE SOON
SERVICE CALL ERROR
NNNN
REPAIR CENTER
PRINTER ERROR
RESTART THE PRINTER
CARRIAGE LOCKED
LOCK
PAPER JAM
CLEAR JAMMED PAPER
SEE PRINTER GUIDE
FOR INSTRUCTIONS
INSTALL THE
MAINTENANCE
CARTRIDGE.
MAINTENANCE COVER
OPEN
CLOSE THE
MAINTENANCE COVER
PAPER FEED ERROR
REMOVE PAPER
AND LOAD PAPER
CORRECTLY
Ref.
Page
Description
Maintenance Call Warning
p66
Ink level is low.

The maintenance cartridge is close
to its full status.
A fatal error has occurred.
(Service Call No. is displayed.)
p66
p66
p68

(Rebooting the printer is required))
(The carriage is locked)
p68
Error
p68
A paper jam has occurred.

(Fatal error)
p68
No maintenance cartridge is
recognized.
A maintenance cartridge CSIC read/
write error has occurred.
The maintenance cartridge cover is
open.
p68
p68
p68
Failed to feed paper into the printer.
TROUBLE SHOOTING
p68
List of Panel Messages
Message on LCD
PAPER FEED ERROR
BUTTON
PAPER JAM
REMOVE PAPER
CANNOT OPEN COVER
THE PRINTER?
PRESS THE UP BUTTON
NOT ENOUGH
EMPTY SPACE
REPLACE THE
MAINTENANCE
CARTRIDGE
NOT ENOUGH INK
WITH A NEW ONE
MAINTENANCE
PLEASE USE GENUINE
EPSON CARTRIDGES
MAINTENANCE
NON-GENUINE
MAINTENANCE
TO ABSORB INK MAY
VARY.
CONTINUE?
<YES
NO>
MAINTENANCE
CARTRIDGE
FULL
REPLACE THE
CARTRIDGE
Description
Failed to feed board paper into the
printer.
A paper jam has occurred and failed

to eject the paper.
Failed to open the ink cartridge
cover.
Ref.
Page
p69
p69
p69
The maintenance cartridge is almost

full (insufficient for the required
job).
p69
The ink cartridge is almost empty

(insufficient for the required job).
p69
The maintenance cartridge is not an

EPSON-genuine one.
p69
The maintenance cartridge is not an

EPSON-genuine one.
p69
The maintenance cartridge is full.

p69
63
Revision C

Category
Error
Message on LCD
PRESS THE
DOWN
BUTTON
AND REMOVE
PAPER
CLOSE THE
FRONT MANUAL
FEED SLOT
LOAD MEDIA AND
PRESS THE
DOWN BUTTON
FRONT SLOT CLOSED
OPEN THE
FRONT MANUAL
FEED SLOT
FRONT SLOT CLOSED
OPEN THE
FRONT MANUAL
FEED SLOT
NO INK CARTRIDGE
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGE

Ref.
Page
Description
Category
INK CARTRIDGE
A board paper could not be

removed.
The board paper tray was opened in

the middle of printing.
No paper has been loaded on the

board paper tray.
p70
The board paper tray was closed

when a paper in the tray needs to be
removed.
No ink cartridge is recognized.
Error
p70
p70
An ink cartridge CSIC read/write

error has occurred.
The ink cartridge is not an EPSONgenuine one.
p70
p70
The board paper tray was closed in

the middle of printing.
Description
p70
p70
THIS MAY NOT

PERFORM AT OPTIMUM.
CONTINUE?
<YES
NO>
INK CARTRIDGE
INK COVER OPEN
CLOSE THE INK COVER
COMMAND ERROR
CHECK DRIVER SETTINGS
PAPER SKEW
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
PAPER ERROR
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
BORDERLESS ERROR
PRESS THE DOWN BUTTON
PAPER
PAPER EJECT ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
PAPER
Ref.
Page
The ink cartridge is not an EPSONgenuine one.
NON-GENUINE
CARTRIDGE!
QUALITY OF
NON-GENUINE
INK MAY VARY.
p70
TROUBLE SHOOTING
Message on LCD
p71
The ink cartridge is empty.

The ink cartridge cover was opened.
A command error has occurred.
p71
p71
p71
The loaded paper is skewed.

p71
Failed to detect the paper width.

p71
The paper size is not available for

the borderless printing.
p72
Failed to eject a cut sheet of paper.

p72
64
Revision C

Category
Error
Ref.
Page
Message on LCD
Description
PAPER FEED ERROR

LOAD PAPER
CORRECTLY
PRESS THE
DOWN BUTTON
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
PAPER ERROR
LOAD PAPER
PAPER SIZE ERROR
PAPER
PAPER SENSOR ERROR
PRESS THE
BUTTON
PAPER SENSOR ERROR
PRESS THE
BUTTON
A multi-feed was detected and the

papers were ejected automatically
without printing.
p72
Failed to eject paper fed from the

rear manual tray.
p72
CLEANING ERROR
BUTTON
CLEANING ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
THICK PAPER
PAPER SETTING ERROR
CHECK PAPER SOURCE IN
THE DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
No paper is detected.
p72
The size of loaded paper does not

match with the paper size setting.
p72
The ink mark sensor sensitivity

adjustment could not be made.
p72
Failed to determine the adjustment

value based on the result detected
by the ink mark sensor. (could not
determine, or the determined value
fell outside the adjustable range.)
Clogging nozzles are detected by
the nozzle check after running a
head cleaning.
A head cleaning was attempted with
a board paper loaded, or before
printing when the PW sensor was
OFF.
The paper has been loaded in the
tray that is different from the one
specified in the driver setting.
TROUBLE SHOOTING
p73
p73
p73
p73
65
Revision C
3.3 Remedies for Warning Messages

When a Warning error occurs, the printer displays a Warning message instead of READY or PRINTING messages, however, it does not interfere with printing operation.
REMEDIES
The following tables explains the Warning messages and remedies.
Table 3-2. Remedies for Warning Messages
Message on LCD
Description
Remedy
MAINTENANCE REQUEST
XXXX
See MAINTENANCE Request XXXX on page 67.
INK LOW
The remaining ink is low.
Prepare a new ink cartridge.
REPLACE MAINTENANCE
CARTRIDGE SOON
The free space of the maintenance cartridge is low.
Prepare a new maintenance cartridge.
TROUBLE SHOOTING
Remedies for Warning Messages
66
Revision C
MAINTENANCE REQUEST XXXX

When a Maintenance Request error occurs, the printer displays on the LCD a hexadecimal code of NNNN which correspond to the bit numbers assigned to error statuses as shown
in the table below.
Table 3-3. Maintenance Request Errors
11
12
13-15
XXXX
(Hexadecimal)
(NA) (NA)
(RSVD)
0001
Replace the waste ink pads for borderless printing

The counter of waste ink used for
(POROUS PAD,INK WASTE BOX, LEFT/RIGHT) with
printing margins at borderless printing
new ones, and clear the counter using the Adjustment
has reached the specified value.
Program.
(NA) (NA)
(RSVD)
0002
The CR scan pass counter has reached

the specified value. (ink supply tube
has reached its end of life.)
Replace the tube (INK,SYSTEM,ASSY.) with a new one,

and clear the counter using the Adjustment Program.
(NA) (NA)
(RSVD)
0008
The RTC backup battery becomes

exhausted.
Replace the battery with a new one, and execute RTC

initialization using the Adjustment Program.
(NA) (NA)
(RSVD)
0040
The pump counter has reached the

specified value.
Replace the pump cap unit (PUMP,CAP,ASSY.) with a new

one, and clear the counter using the Adjustment Program.
(NA) (NA)
(RSVD)
0080
The date has not been set.
Execute RTC initialization using the Adjustment Program.

Wait until the power recovers.
Bit assignment (Binary)
NOTE
(NA)
(NA) (NA)
(NA)
(NA) (NA)
(NA)
(NA) (NA)
(NA)
(NA) (NA)
(NA)
(NA) (NA)
10
Cause
Remedy
(NA) (NA)
(RSVD)
0100
(NA)
(NA) (NA)
(NA) (NA)
(RSVD)
0800
The ink cartridge installation/removal

counter has reached the upper limit.
Replace the waste ink pad (POROUS PAD,TRAY,INK

EJECT) in the cartridge holder with a new one, and clear the
counter using the Adjustment Program.
(NA)
(NA) (NA)
(NA) (NA)
(RSVD)
1000
The number of drives of the ink

selector has reached the upper limit.
Replace the ink selector (INK,SYSTEM,ASSY.) with a new

one, and clear the counter using the Adjustment Program.
(NA)
(NA) (NA)
(NA) (NA)
(RSVD)
0088
RTC backup battery has not been set.
Install a battery, and execute RTC initialization using the

Adjustment Program to set date and time.
Holder absorber life
(NA) (NA)
Unassigned
Unassigned
(NA)
Unassigned
Unassigned
The RTC backup battery power has

temporarily dropped.
Unassigned
Ink selector life
Battery voltage
Date not set
Pump cap unit life
Battery exhaustion
Unassigned
CR life
Borderless printing absorber
Description
Ex.
: Ex): When Maintenance Request 0088 is displayed.

As 0088 in hexadecimal means 1000 1000 in binary, you can find out the code is assigned to Bit-3 and Bit-7 referring to the above table. In this case, two
errors are occurring simultaneously. (Bit-3: battery exhaustion/ Bit-7: the date and time has not been set.)
TROUBLE SHOOTING
Remedies for Warning Messages
67
Revision C
3.4 Remedies for Error Messages

The following tables explains the error messages and remedies.
Message on LCD
Description
Remedy
SERVICE CALL ERROR

NNNN
REPAIR CENTER
See 3.5 Remedies for Service Call Error on page 74.
PRINTER ERROR
RESTART THE PRINTER
A firmware bug, or some circuit component(s) on the main board is (are)

damaged.
Turn the printer Off and reboot it after waiting for a while. If a Service Call
error occurs, see 3.5 Remedies for Service Call Error (p74) for further
troubleshooting.
CARRIAGE LOCKED
LOCK
The power is turned On without removing the protective material for the print
head.
Remove the protective material.
PAPER JAM
CLEAR JAMMED PAPER
SEE PRINTER GUIDE
FOR INSTRUCTIONS
A paper jam has occurred.
Remove the jammed paper and load paper correctly.
INSTALL THE
MAINTENANCE
CARTRIDGE.
No maintenance cartridge has been installed.
Install a maintenance cartridge.
The maintenance cartridge cannot be recognized by the printer.
Remove the maintenance cartridge and reinstall it correctly. If this does not
solve the problem, replace the cartridge with a new one.
The printer cannot read/write data from/to the CSIC of the maintenance
cartridge properly.
Replace the maintenance cartridge with a new one.
The cover of the maintenance cartridge is open.
Close the maintenance cartridge cover.
MAINTENANCE COVER
OPEN
CLOSE THE
MAINTENANCE COVER
The PE sensor detected paper is still in the paper feed path. Torn scrap of paper Check the paper feed path around the PE sensor and remove any scrap of paper
or some foreign matter may exist.
or foreign matter.
Paper feeding was physically interrupted.
The maintenance cartridge cover sensor cannot detect that the cover is closed.
Check the paper feed path and remove any scrap of paper or foreign matter.
Check the cover. If any damage is observed, replace it with a new one.
Check that the following connectors are connected correctly.
Connector on the maintenance cartridge cover sensor
CN62 on the main board
Replace the maintenance cartridge cover sensor.
See 4.3.6.4 MAINTENANCE CARTRIDGE SENSOR on page 130.
PAPER FEED ERROR

REMOVE PAPER
AND LOAD PAPER
CORRECTLY
The PW sensor cannot detect the paper when the PF motor has driven a
predetermined number of steps.
Remove the paper and load paper correctly.
Paper feeding was physically interrupted.
Check the paper feed path and remove any scrap of paper or foreign matter.
TROUBLE SHOOTING
Remedies for Error Messages
68
Message on LCD
Revision C
Description
Remedy
PAPER FEED ERROR

BUTTON
Feeding board paper was physically interrupted.
PAPER JAM
REMOVE PAPER
The PE sensor still detects the paper after the PF motor has driven a
Remove jammed paper, if any.
predetermined number of steps.

The Paper Feed/Down button was pressed three times to remove paper fed
from the rear manual tray.
Check the connection between the PE sensor and the main board and fix any
abnormality.
CANNOT OPEN COVER

THE PRINTER?
PRESS THE UP BUTTON
The cartridge cover cannot open due to an obstruction on the top of it.
If any obstruction is observed, remove it.
NOT ENOUGH
EMPTY SPACE
REPLACE THE
MAINTENANCE
CARTRIDGE
The maintenance cartridge is near capacity. The available space may not be
enough to continue the job.
Replace the maintenance cartridge with a new one.
NOT ENOUGH INK

WITH A NEW ONE
The ink cartridge is near empty.
Replace the ink cartridge with a new one.
MAINTENANCE
PLEASE USE GENUINE
EPSON CARTRIDGES
The installed maintenance cartridge is not the EPSON genuine cartridge.
Replace the maintenance cartridge with an EPSON genuine one.
MAINTENANCE
NON-GENUINE
MAINTENANCE
The installed maintenance cartridge is not the EPSON genuine cartridge.
After selecting NO, replace the maintenance cartridge with a genuine one.
The maintenance Cartridge is full.
Replace the Maintenance Cartridge with a new one.
Check if the paper is thicker than available thickness. Use paper of available
thickness.
Check the paper. If it is curled or creased, change it with a normal one.
Replace the PE sensor (PAPER, DETECTOR, ASSY).

See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
TO ABSORB INK MAY
VARY.
CONTINUE?
<YES
NO>
MAINTENANCE CART.
REPLACE MAINTENANCE
CARTRIDGE
TROUBLE SHOOTING
69
Message on LCD
Revision C
Description
Remedy

PRESS THE
DOWN
BUTTON
AND REMOVE
PAPER
The release roller is locked because the Board Paper Tray (front feed slot) has
been held open for longer than a predetermined time period.

CLOSE THE
FRONT MANUAL
FEED SLOT
The Board Paper Tray (front feed slot) was opened when it should not be
Close the Board Paper Tray (front feed slot).
opened.
The tray was opened after feeding paper from the rear manual tray using the
operation panel.
The tray was open when paper feeding from the ASF was started.
The tray was opened before the power-on initialization sequence is finished.

LOAD MEDIA AND
PRESS THE
DOWN BUTTON
The Board Paper Tray (front feed slot) was opened when the printer became
ready for printing.
FRONT SLOT CLOSED

OPEN THE
FRONT MANUAL
FEED SLOT
The Board Paper Tray (front feed slot) is closed when the tray is selected as the Open the Board Paper Tray (front feed slot).
paper source.
FRONT SLOT CLOSED

OPEN THE
FRONT MANUAL
FEED SLOT
Press the Paper Feed/Down button to unlock the release roller.

When no paper has been loaded on the tray, close the tray.
Load paper on the Board Paper Tray (front feed slot), and press the Paper
Feed/Down button.
The Board Paper Tray Open sensor is not connected.
Check the connection between the sensor and the main board, and fix any
abnormality.
The Board Paper Tray Open sensor is broken.
Replace the sensor.
The Board Paper Tray (front feed slot) is closed, but the PE sensor is detecting Open the Board Paper Tray (front feed slot).
paper.
The Board Paper Tray Open sensor is not connected.
Check the connection between the sensor and the main board and fix any
abnormality.
The Board Paper Tray Open sensor is broken.
Replace the sensor with a new one.
NO INK CARTRIDGE
The printer cannot recognize the ink cartridge.
Install an ink cartridge. If already installed, remove and reinstall it.
INK CARTRIDGE ERROR

REPLACE CARTRIDGE
The printer cannot read/write data from/into the CSIC correctly.
Check the connection between the CSIC and the main board, and fix any
abnormality.
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGE
The installed ink cartridge is not the EPSON genuine cartridge.
Replace the ink cartridge.
TROUBLE SHOOTING
Replace the ink cartridge with an EPSON genuine one.
70
Message on LCD
INK CARTRIDGE
Revision C
Description
Remedy
The installed ink cartridge is not the EPSON genuine cartridge.
After selecting NO, replace the ink cartridge with a genuine one.
INK CARTRIDGE
The ink cartridge is empty.
Replace the ink cartridge with a new one.
INK COVER OPEN

CLOSE THE INK COVER
The Ink Cover is open.
Close the Ink Cover.
The Ink Cover Open sensor is broken.
Replace the Ink Cover Open sensor (LOCK, COVER, ASSY.).

See 4.3.6.1 LOCK, COVER, ASSY. on page 125.
COMMAND ERROR
CHECK DRIVER SETTINGS
The printer received an invalid command.
Cancel the job and reset the printer by pressing the Cancel/Reset button for
more than three seconds.
NON-GENUINE
CARTRIDGE!
QUALITY OF
NON-GENUINE
INK MAY VARY.
THIS MAY NOT
PERFORM AT OPTIMUM.
CONTINUE?
<YES
NO>
Check if the correct printer driver has been installed on the PC. If not, install
the correct driver.
PAPER SKEW
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
Paper skew was detected when paper was fed from the rear or front manual
tray.
Press the Paper Feed/Down button to eject the paper.
PAPER ERROR
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
Unsupported media (such as a transparency) was fed, and the PW sensor

cannot detect the media.
Press the Paper Feed/Down button to eject the paper, and change it with a
correct one. Or, set the PAPER SIZE CHECK in the PRINTER SETUP menu
to OFF.
The PW sensor cannot detect the paper because the paper is similar in color to Press the Paper Feed/Down button to eject the paper, and change it with a
the platen.
different colored one. Or, set the PAPER SIZE CHECK in the PRINTER
SETUP menu to OFF.
The PW sensor is broken.
TROUBLE SHOOTING
Replace the PW sensor (BOARD ASSY., DETECTOR, PW; B)

See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 194.
71
Message on LCD
BORDERLESS ERROR
PRESS THE DOWN BUTTON
PAPER
PAPER EJECT ERROR

PRESS THE
DOWN BUTTON
AND REMOVE
PAPER
Revision C
Description
Remedy
The paper edges are not on the Porous Pad because the size of the loaded paper Press the Paper Feed/Down button to eject the paper.
is not supported for borderless printing.
Load paper of the size available for borderless printing.
See 1.3.3 Paper Support on page 15.
The paper edges are not on the Porous Pad because the paper is not set in the
correct position.
Press the Paper Feed/Down button to eject the paper, and set the paper
correctly.
The PAPER SIZE CHECK in the PRINTER SETUP menu has been set to
OFF.
Set the PAPER SIZE CHECK to ON.
The paper length is longer than available length shown below. The PE sensor
does not turn Off even after the PF Motor has driven a predetermined number
of steps.
Cut sheet:
Less than 1,200 mm
Board paper: Less than 24 inches
Press the Paper Feed/Down button to eject the paper.
The paper is stuck in the paper path, and cannot be ejected.
Remove the paper.
The PE sensor is broken.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).

PAPER FEED ERROR

LOAD PAPER
CORRECTLY
PRESS THE
DOWN BUTTON
Sheets of paper stacked on the ASF became misaligned while performing

duplex-printing.
Reset the ejected blank paper and press the Paper Feed/Down button.
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
The paper cannot be ejected normally for some reasons.
Remove the paper.
The PE sensor is broken.

PAPER ERROR
LOAD PAPER
Feeding paper from the ASF failed twice in succession.
Load paper and press the Paper Feed/Down button.

Check the PF roller and replace it if worn.
See 4.4.1.1 ASF, ASSY. on page 197.
A print job specifying the rear or front manual feed tray as its paper source is
received, but the PE sensor does not detect the paper.

PAPER SIZE ERROR

PAPER
The size of the loaded paper is different from that is specified in the received
job.
Load paper whose size matches with the job setting.
PAPER SENSOR ERROR

PRESS THE
BUTTON
The low reflective paper is used.
Press the Cancel/Reset button and load a different type of paper.
An error has occurred at the Ink Mark sensor sensitivity check.
Replace the Ink Mark sensor (BOARD ASSY., INK MARK).

See 4.3.11.3 BOARD ASSY., INK MARK on page 193.
TROUBLE SHOOTING
72
Message on LCD
Revision C
Description
Remedy
PAPER SENSOR ERROR

PRESS THE
BUTTON
An error has occurred while the Ink Mark sensor is reading the print pattern for Press the Cancel/Reset button and load a different type of paper.
adjustment.
CLEANING ERROR
BUTTON
Clogged nozzles cannot be cleared even after running head cleaning cycle a
predetermined number of times.
Press the Cancel/Reset button to clear the error, and retry the head cleaning.
CLEANING ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
THICK PAPER
Head cleaning was attempted when board paper had been fed.
Remove the board paper and close the Board Paper Tray.
PAPER SETTING ERROR

CHECK PAPER SOURCE IN
THE DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
The ASF is specified as the paper source of the received job, but paper has
been loaded on the front or rear manual feed tray.
Cancel the job, or press the Paper Feed/Down button to eject the paper.
Feeding paper from the ASF is attempted using the operation panel after
receiving a job specifying the front or rear manual feed tray as its paper source.
TROUBLE SHOOTING
73
Revision C
3.5 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.
C H E C K
P O IN T
Make sure to check the related connectors and cables for poor
connection or any abnormality before replacing any electrical part
as instructed in the Remedy column. If the replacement does not
solve the problem, replace the main board.
Error Code
Error Name
Description
Remedy
1101
CR life error
The CR scan path counter has reached a predetermined level.

(The end of life of the Ink Supply Tube)
Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and reset
the counter using the Adjustment Program.
In addition, check the statuses of the CR motor (MOTOR ASSY.,
CR), the driven pulley, the Carriage Unit, and the Head FFC, if
any abnormal noise or wear is found, replace the corresponding
part(s) along with the Ink Supply Tube.
See 4.3.9.3 INK, SYSTEM, ASSY. on page 153.
1120
CR lock error
The CR encoder failed to read the CR scale during a

predetermined time period.
Replace the CR encoder (BOARD ASSY., ENCODER, CR).

See 4.3.11.2 BOARD ASSY., ENCODER on page 192.
Replace the CR scale (SCALE, CR).
See 4.3.7.1 SCALE, CR on page 132.
The carriage unit does not operate due to a CR motor failure or

some reasons.
Move the carriage unit manually to check if it moves smoothly,

and fix any abnormality.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 123.
1121
CR reverse error
An abnormal operation (reveres movement) of the carriage was

detected a predetermined number of times.
Check the CR scale (SCALE, CR) for incorrect attachment,

scratch, dirt, and fix any abnormality.
1122
CR overspeed error
The carriage moved faster than a designated level.
Check the CR scale (SCALE, CR) for incorrect attachment,

scratch, dirt, and fix any abnormality.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
TROUBLE SHOOTING
Remedies for Service Call Error
74

Error Code
1123
Error Name
Duty over error
Revision C
Description
An abnormal load is applied to the CR motor.
Remedy
Check the carriage shaft surface for any foreign matters, and
remove it if any.
Check that the carriage shaft and the contact points between the
carriage unit and the main frame are properly lubricated.
1124
Drive timeover error
One cycle movement cannot be finished during a predetermined

time period after power-on.

1125
CR home position detection error
1126
CR lock release error
The carriage home position cannot be detected because the Pump Replace the Pump Cap unit (PUMP, CAP ASSY.) and clear the
Cap unit does not work to unlock the carriage at power-on.
usage counter using the Adjustment Program.
See 4.3.9.1 PUMP, CAP ASSY. on page 150.
The carriage unit cannot be unlocked.
1127
CR lock set error
The printer cannot lock the carriage unit.
1130
Overspeed error (PID-load positioning)
The carriage speed detected by the CR encorder exceeded the

limit.

1131
Drive timeover error (PID-load positioning) The condition to stop the CR motor is not satisfied when the CR
motor has driven for a predetermined time period.

1132
Out of sync. (PID-load positioning)
The carriage unit position error detected by the CR encoder fell

outside the specified limits.
Check that the CR timing belt is properly attached.

Check the CR timing belts tension. Correct it if not proper.
1133
Positioning time-out (PID-load positioning) The carriage unit cannot reach the target position.
Check that the CR timing belt is properly attached.

Check the CR timing belts tension. Correct it if not proper.
TROUBLE SHOOTING
75

Error Code
1134
Error Name
Integral term overload (PID-load
positioning)
Revision C
Description
An abnormal load is applied to the CR motor.
Remedy
Check the carriage shaft surface for any foreign matters, and
remove it if any.
Check that the carriage shaft and the contact points between the
carriage unit and the main frame are properly lubricated.
1135
Encoder test error (PID-load positioning)
Some abnormalities were found in the encoder test result.
Check the CR scale (SCALE, CR) for any dirt, and clean it if any
dirt is observed.
Check the CR encoder (BOARD ASSY., ENCODER, CR) for
incorrect attachment, scratch, dirt, and fix any abnormality.
1221
PF measurement error
An abnormal load is applied to the PF motor.
Check all the parts that are driven by the PF motor for any
abnormal load, and fix any abnormality.
Replace the PF motor (MOTOR, RELEASE, ASSY).
See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 187.
1222
Drive timeover error
The condition to stop the PF motor is not satisfied when the PF


1220
Overspeed error
The motor speed detected by the PF encorder exceeded the limit.

1223
Encoder test error
Some abnormalities were found in the encoder test result.
Check the PF scale (SCALE, PF) for any dirt, and clean it if any
dirt is observed.
Check the PF encoder (BOARD ASSY., ENCODER, PF) for
incorrect attachment, scratch, dirt, and fix any abnormality.
Replace the PF encoder (BOARD ASSY., ENCODER, PF).
See 4.3.6.2 ENCODER, PF, ASSY. on page 128.
1224
Out of sync.
The positioning error detected by the PF encoder fell outside the

specified limits.
Check that the PF timing belt is properly attached.

Check the PF timing belts tension. Correct it if not proper.
TROUBLE SHOOTING
76

Error Code
1225
Revision C
Error Name
Positioning time-out
Description
The PF roller cannot be rotated to the specified point.
Remedy
Check that the PF timing belt is properly attached.
Check the PF timing belts tension. Correct it if not proper.
1226
Integral term overload
An abnormal load is applied to the PF motor.
Check all the parts that are driven by the PF motor for any
abnormal load, and fix any abnormality.
131B
Head driver (transmission gate) temp. error
The temperature of the head driver has reached the upper limit.
Check the head FFC for connection status. Reconnect the FFC
correctly.
Replace the print head.
See 4.3.9.5 PRINT HEAD on page 161.
1400
Pressure motor drive timeover
The main board is broken.

The target pressure cannot be achieved after the Pressure motor

has driven for a predetermined time period (40 seconds).
Check junction of the ink cartridge and the ink cartridge holder,
and remove any obstruction between them if any.
Replace the pressure pump (PURESSURE, PUMP, ASSY).
The home position of the Pressure pump cannot be detected

because the ridges of the accordion unit are adhered to each other, See 4.3.9.7 PRESSURE, PUMP, ASSY. on page 167.
or the Pressure pump home sensor is broken.
1401
Air leaks
The Pressure pump has air leaks.
Check that the pressure tube is properly connected. Reconnect the

tube correctly if not.
See 4.3.9.7 PRESSURE, PUMP, ASSY. on page 167.
1403
Pressure reducing error
The pressure cannot be reduced.
1404
Pump movement cycle over error
The Pressure pump performed its movement cycle a

predetermined number of times (60 cycles), but the pressure does See 4.3.9.7 PRESSURE, PUMP, ASSY. on page 167.
not reach the specified level due to a malfunction of the pump,
sensor or motor.
Because of air leaks, the specified pressure cannot be obtained.

Air is leaking through a gap between the ink cartridge and the ink Check junction of the ink cartridge and the ink cartridge holder,
cartridge holder due to an obstruction between them.
and remove any obstruction between them if any.
TROUBLE SHOOTING
77

Error Code
1410
Error Name
Drive time monitor time-out (PUMP)
Revision C
Description
The Pump motor run away out of control.
Remedy
Turn the printer power On and Off.
142D
Pump cap unit life error
The pump counter has reached its upper limit.
Replace the Pump Cap Unit (PUMP, CAP, ASSY), and reset the
1425
CSIC communication time-out
The printer cannot read/write data from/into the CSIC of the ink
cartridge or the maintenance cartridge.
Check the connection between the CSIC and the main board and
fix any abnormality.
Replace the ink cartridge or the maintenance cartridge.
1430
Holder ink pad error
The ink cartridge installation/removal counter has reached the

specified limit.
1431
Ink selector error
The number of drives of the Ink Selector has reached the specified Replace the Ink Selector (INK, SYSTEM, ASSY.) and reset the
limit.
1432
Ink selector drive timeover
Changing the ink path by the Ink Selector cannot be completed

during a predetermined time period due to a malfunction of the
Ink Selector (its sensor or motor).
Replace the Ink Selector (INK, SYSTEM, ASSY.) and reset the
1434
Ink cover unlock error
The cartridge cover cannot open due to an obstruction on the top

of it.
Remove any obstruction on the cover.
The ink cover open sensor is broken and cannot detect an open/
close status of the cover.
Replace the ink cover Open sensor.

The ink cover solenoid is broken and cannot unlock the cover.
Replace the ink cover solenoid.

The release roller position sensor cannot detect the actuator after
the release motor has driven a predetermined number of steps.
Replace the release motor (MOTOR, RELEASE, ASSY).

1501
Release phase detection error
Replace the ink pad in the holder (POROUS PAD,TRAY,INK

EJECT) and reset the counter using the Adjustment Program.
See 4.3.9.4 POROUS PAD, TRAY, INK EJECT on page 160.
Replace the release roller position sensor (Release Sensor).

See 4.3.6.3 RELEASE SENSOR on page 129.
1502
Drive time monitor time-out
The condition to stop the release motor are not satisfied when the Replace the release roller position sensor (Release Sensor).
release motor has driven for a predetermined time period.
See 4.3.6.3 RELEASE SENSOR on page 129.
Replace the release motor (MOTOR, RELEASE, ASSY).
TROUBLE SHOOTING
78

Error Code
150C
Revision C
Error Name
PF phase detection error
Description
The APG sensor cannot detect the origin point when the APG
Remedy
Replace the APG motor (MOTOR, ASSY, APG).
See 4.3.5.1 MOTOR ASSY., APG on page 120.
Replace the APG sensor.
See 4.3.6.5 APG SENSOR on page 131.
1511
Drive time monitor time-out (APG)
The APG motor run away out of control.

1520
Drive time monitor time-out (CR)
The CR motor run away out of control.

1531
ASF phase detection error
A status detected by the ASF sensor does not change when the
ASF motor has driven for a predetermined time period.
Replace the ASF motor (MOTOR, ASSY, ASF).

See 4.3.5.2 MOTOR ASSY., ASF on page 122.
Replace the ASF sensor.
See 4.4.1.3 ASF SENSOR on page 202.
1535
Pressure pump home detection error
The home position of the Pressure pump cannot be detected at

power-on because the ridges of the accordion unit are adhered to
each other, or the Pressure pump home sensor is broken.
Replace the Pressure Pump (PURESSURE, PUMP, ASSY).

1550
Borderless print ink pad error
The counter for the waste ink used at the bleed-off margins for
borderless printing has reached its upper limit.
Replace the ink pad for borderless print (POROUS PAD, INK
WASTE BOX, RIGHT/LEFT) and reset the counter using the
Adjustment Program.
See 4.3.9.6 POROUS PAD, INK WASTE BOX, RIGHT/ POROUS
PAD, INK WASTE BOX, LEFT on page 165.
1600
Paper width sensor obstruction error
A foreign substance on the platen was detected at power-on.
Remove any dirt or foreign substances from the plate.

Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B).
Replace the CR motor (MOTOR, ASSY, CR).
1601
Paper width sensor malfunction
The PW sensor is broken.
Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B).

1A23
Invalid RTC data
The various absolute time data stored in the NVRAM is

abnormal.
Reset the RTC using the Adjustment Program and set the correct
date and time.
1A26
RTC communication time-out
The RTC circuit on the main board is malfunctioning.
1. Turn the power Off and remove the lithium battery.

2. After a several seconds, reattach the battery and turn the power
back On.
3. If the printer recovers from the error, Reset the RTC using the
Adjustment Program and set the correct date and time
79
TROUBLE SHOOTING

Error Code
1A37
Revision C
Error Name
Thermistor sensor error
Description
The head FFC is not correctly connected.
Remedy
Check the head FFC, and reconnect it correctly.
The head thermistor detected the head temperature fell outside the Replace the print head.
specified range.
The head thermistor is broken.
1A38
Transistor ambient temp. error
The transistor is broken.

The thermistor detected a temperature outside the specified range. See 4.3.4.1 BOARD ASSY., MAIN on page 113.
1A40
IC22 error
The destination setting is wrong.
Correct the destination setting.
2000
NVRAM error
An NVRAM erase or write error has occurred.

2002
SDRAM error
An SDRAM read/write error has occurred.

2003
FLASH BOOT SUM CHECK error
Failed to install the firmware.
Reinstall the firmware.

2009
FLASH SUM CHECK error
The FlashROM is broken.

Failed to install the firmware.
Reinstall the firmware.

The FlashROM is broken.

200A
Firmware loading error
The SDRAM is broken.

200B
Insufficient internal memory
There is something wrong with the firmware.
Install a normal firmware.
3000
AC power line shut-off
The AC power was shut off due to a power failure, unplugged,

power supply board failure, or main board failure.
Check the power cable (from the power outlet to the socket on the
printer) for poor connection or breaks.
Replace the power supply board (BOARD ASSY., POWER
SUPPLY).
See 4.3.4.2 BOARD ASSY., POWER SUPPLY on page 117.
TROUBLE SHOOTING
80

Error Code
Revision C
Error Name
DXXX
Error code for debugging
FXXX
CPU-related error
TROUBLE SHOOTING
Description
Remedy


81
Revision C
3.6 Remedies for Print Quality Troubles

This section provides troubleshooting of print quality troubles classifying them by observed symptom.
Symptom
Dot missing
Description
The nozzles are clogging with ink.
Remedy
Clear the clogged nozzles following the procedure below.
1. Run a manual head cleaning using the operation panel or the printer driver. (If
the symptom does not change after running the cleaning cycle four times,
proceed to the next step.)
2. Run a power cleaning cycle using the operation panel.
Replace the print head.
Ink cannot be fired normally due to a failure of the parts listed in the Remedy
column.
Inspect the following parts, and fix any abnormality.

Pump Cap Unit (PUMP, CAP, ASSY)
Ink smear (printed area)

The tube of the CAP ASSY., PUMP is disconnected.
The tube of the CAP ASSY., PUMP has become flat.
The cap rubber is broken.
The cleaning blade is broken or some foreign substances have adhered to
the blade.
There is something wrong with the connection of the ink cartridge, ink holder,
tube, damper, and print head. (Replace the INK SYSTEM, ASSY.)
The head FFC is not connected correctly.
Print head See 4.3.9.5 PRINT HEAD on page 161.
Main board See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The paper is contaminated by ink smear in the paper feed path.
Check the PF roller for ink smudges, and clean it if any dirt is observed.
Paper is rubbed against the print head.
Widen the platen gap.
TROUBLE SHOOTING
Remedies for Print Quality Troubles
82

Symptom
Ink smear (backside)
Horizontal banding
Revision C
Description
Remedy
Paper is curled or creased.
Change the paper with a normal one.
The paper is contaminated by ink smear in the paper feed path.
Check the platen and PF roller for ink smudges, and clean them if any dirt is
observed.
If the PAPER SIZE CHECK in the PRINTER SETUP menu has been
C A U T IO N
set to OFF, the printer carry out a required job even if the paper size
setting does not match with the loaded paper. The printer will print on
the platen if the loaded paper is smaller than the image size. If not
necessary, change the setting to ON.
The waste ink pads for borderless printing are not securely attached and
contaminating paper.
Check the waste ink pads (POROUS PAD, INK WASTE BOX, RIGHT/LEFT) and
reattach them correctly.
Paper setting made in the printer driver is wrong.
Correct the paper setting.
There is something wrong with paper feeding.
Carry out the PF adjustment.

See Chapter 5 "ADJUSTMENT"..
Check the PF scale (SCALE, PF) for any dirt, and clean it if any dirt is observed.
Check the PF encoder (BOARD ASSY., ENCODER, PF) for scratch, dirt, and
clean it if any dirt is observed.
Replace the PF encoder (BOARD ASSY., ENCODER, PF).
See 4.3.6.2 ENCODER, PF, ASSY. on page 128.
Vertical banding (partly)
The print head has not been adjusted properly.
Carry out the Print Head Slant Adjustment (PF) and the Print Head Slant
Adjustment (CR). See Chapter 5 "ADJUSTMENT".
The PF belts tension is not proper.
Carry out the PF Timing Belt Tension Adjustment.

See Chapter 5 "ADJUSTMENT".
There is something wrong with the carriage unit movement.
Check the CR scale (SCALE, CR) for attachment condition, scratch and dirt, and
fix any abnormality.
Check the CR timing belt for scratch and foreign substances, and fix any
abnormality.
Check the carriage shaft for foreign substances, and remove them if any.
Check that the carriage shaft and the contact points between the carriage unit and
the main frame are properly lubricated.
Check the position of the FFC holder of the ink tube, and correct it if it is not
positioned as specified. See Chapter 4 "DISASSEMBLY & ASSEMBLY".
TROUBLE SHOOTING
83

Symptom
Vertical banding (overall)
Revision C
Description
Bi-D and Uni-D adjustments have not been carried out properly.
The carriage unit cannot move smoothly.
Remedy
Carry out the Auto Bi-D and the Auto Uni-D adjustments.
Check the CR timing belt, and replace it if worn.
Check the CR motor is correctly installed.
Image is grainy
The adjustments have not been carried out properly.
Carry out the Print Head Slant Adjustment (PF).

Carry out the Print Head Slant Adjustment (CR).
Carry out the PF Adjustment.
Carry out the Auto Bi-D and the Auto Uni-D adjustments.
Carry out the PG Position Adjustment.
TROUBLE SHOOTING
84
CHAPTER
DISASSEMBLY & ASSEMBLY
Revision C
4.1 Overview
4.1.1 Precautions
Before starting disassembly or reassembly of the product, read the following
precautions given under the headings WARNING and CAUTION.
This section describes procedures for disassembling the main components of the
product. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.
W A R N IN G
WARNING
Procedures which, if not strictly observed, could result in personal injury are
described under the heading WARNING.
CAUTION
CAUTION signals a precaution which, if ignored, could result in damage to the
equipment.
CHECK POINT
Important tips for procedures are described under the heading CHECK POINT.
REASSEMBLY
If the assembly procedure is different from the reversed disassembly procedure,
the correct procedure is described under the heading REASSEMBLY.
ADJUSTMENT
Any adjustments required after reassembly of components or parts are described
under the heading ADJUSTMENT REQUIRED. Be sure to perform the
specified adjustments with reference to Chapter 5 ADJUSTMENT.
When you have to remove any parts or components that are not described in this
chapter, refer to 7.3 ASP List (p287) in the Appendix.
Overview
This printer is equipped with a lithium battery. When handling

the lithium battery, the following precautions should be
followed.
When replacing the battery, replace it with a specified type
of battery. Using a different type of battery may cause excess
heat or explosion.
Dispose of used batteries according to manufactures
instructions and local regulations. Contact your local
government agency for information about battery disposal
and recycling.
When disposing of the battery, be sure to securely cover the
positive terminal (+) of the battery with a tape to prevent
combustion or explosion.
Do not charge the battery.
Do not use the battery if it is discolored or damaged, or if any
leakage of electrolyte is observed.
Do not dismantle, solder or heat the battery. Doing so could
result in leakage of electrolyte, heat generation, or explosion.
Do not heat the battery or dispose of it in fire.
If the electrolyte leaked from the battery contacts with your
skin or gets into your eyes, rinse it off with clean water and
see a doctor immediately.
The power switch for this printer is installed on the secondary
side of the power circuit; therefore, the power is always
supplied unless the AC Cable is unplugged. To prevent electric
shock and circuit damage during servicing, make sure to follow
the instructions below.
Before removing a circuit board, make sure to unplug the
AC Cable from the AC outlet and confirm the LEDs are
turned off by pressing the Power button on the Operating
Panel. This operation discharges the residual charge in the
printer.
Make sure not to place the removed circuit boards on the
metal and such directly.
86
W A R N IN G
C A U T IO N
Revision C
Always wear gloves for disassembly and reassembly to avoid

injury from sharp metal edges.
If ink gets in your eye, flush the eye with fresh water and see a
doctor immediately.
Never touch the ink or wasted ink with bare hands. If ink
comes into contact with your skin, wash it off with soap and
water immediately. If irritation occurs, contact a doctor.
When replacing the Main Board, Power Supply Board, or
Power harnesses and such, make sure to check visually if any
harness is caught in between or any wrong connection exists.
C A U T IO N
Ensure sufficient work space for servicing.

Locate the printer on a stable and flat surface.
The ink-path-related components or parts should be firmly and
securely installed on the printer to prevent ink from leakage.
Use only recommended tools for disassembly, assembly or
adjustment of the printer.
When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Apply lubricants and adhesives as specified.
Be careful not to soil the printer or the floor with the leaked ink
when removing the ink-path-related components or parts.
Spread a sheet of paper or cloth on the floor in advance.
Do not touch electrical circuit boards with bare hands as the
elements on the board are so sensitive that they can be easily
damaged by static electricity. If you have to handle the boards
with bare hands, use static electricity discharge equipment such
as anti-static wrist straps.
When reassembling the printer, make sure to connect the
connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause shortcircuiting and lead to breakdown of the electric elements on the
boards.
Overview
When reassembling the printer, make sure to route the FFCs

and other cables as specified in this chapter. (Failure to do so
may cause an unexpected contact of the cables with sharp metal
edges, or lead to lower the noise immunity.)
When the printer has to be operated with the covers removed,
take extra care not to get your fingers or clothes caught in
moving parts.
When you have to remove any parts or components that are
provided as after-service-parts but are not described in this
chapter, carefully observe how they are installed and make
sure to remember it before removing them.
When you removed any parts or components that are secured
with black acetate tape or two-sided tape, be sure to reinstall
and secure them with the tape as exactly the same as they were.
Disassembling the frame and some components of the printer is
prohibited because they are assembled with precise
measurements in 1/100 mm unit at the factory.
87
Revision C
4.1.2 Orientation Definition
4.1.3 Tools
The following figure defines the orientation of the printer, which is applicable to
chapter 4.
To protect the printer from damage, use the tools indicated in the following table.
Table 4-1. Tools
Epson Part
Number
Note
Precision screwdriver, No. 2
Commercially
available
---
Phillips screwdriver, No. 0
Commercially
available
---
Commercially
available
---
Commercially
available
Flat-blade screwdriver
Commercially
available
---
Long-nose pliers
Commercially
available
---
Tweezers
Commercially
available
---
Nipper
Commercially
available
---
Up
Name
Rear
Left
Right
Front
140 mm or longer shaft length is

recommended.
Down
Figure 4-1. Orientation Definition1
Overview
88
Revision C
4.1.4 Screws
4.1.5 Chapter Organization
The following table indicates the screws used in the printer.
The maintenance parts of this product are classified into two groups according to the
site they are repaired. Therefore, disassembling procedures are divided into two groups
as described below.
Table 4-2. Screws

Name
Color
Definition
Protective Screw
Silver Special Screw
C.B.P. 3x8
Silver Phillips Bind P-tite Screw
C.B.S. 3x8
Silver Phillips Bind S-tite Screw
C.B.P. 3x6
Silver Phillips Bind P-tite Screw
C.B.S. 3x6
Silver Phillips Bind S-tite Screw
C.F.S. 3x6
Silver Phillips Flat Head S-tite Screw
C.B.(O) 4x8
Green
Group 1:
For both on-site and off-site services
Group 2:
Applicable to off-site service only.
Phillips Bind Head S-tite Screw with Outside Toothed

Lock Washers
C.P.S. 2.6x3
Silver Phillips Pan Head S-tite Screw
C.C.S. 3x4
Silver Phillips Cup Head S-tite Screw
C.B.P. 2.5x8
Silver Phillips Bind Head P-tite Screw
C.B.S. 2.5x4
Silver Phillips Bind Head S-tite Screw
C.B.S. (P4) 3x8
Silver Phillips Bind Head S-tite Screw with Plain Washer 1
C.P.B. 1.7x8
Silver Phillips Pan Head P-tite Screw
Shaft, Mount, Plate
Silver ---
Overview
89
Revision C
4.1.6 Note on the compatibility of parts

The incompatible parts of Epson Stylus Pro 3800/3800C/3850 and Epson Stylus Pro 3880/3885/3890 are indicated below.
The following parts are incompatible with each model. If the following parts are installed accidentally to the other model, the printer performance might be
affected. Because these parts have no difference in appearance and it is difficult to visually distinguish them. Besides, they can be attached on the other
model. Therefore, make sure to confirm the parts codes carefully, then order the appropriate parts and replace them with the parts to repair.
C A U T IO N
Table 4-3. Incompatible parts

Parts Code
Parts Name
Epson Stylus Pro

Reference 3800/
BOARD ASSY.,MAIN
Epson Stylus Pro

Reference 3800C
2117028
Epson Stylus Pro

Reference 3850
Epson Stylus Pro

Reference 3880
2117029
2128952
Epson Stylus Pro

Reference 3885
Epson Stylus Pro

Reference 3890
Reference
2128953
2128954
p113
MOTOR ASSY.,CR,CS*
2113738
1520869
p123
INK,SYSTEM,ASSY.,ESL,ASP
1451573
1518586
p153
PRINT HEAD
F177000
F196000
p161
Note : MOTOR ASSY.,CR,CS is the part name for Epson Stylus Pro 3800/3800C/3850. The part name for Epson Stylus Pro 3880/3885/3890 is MOTOR ASSY.,CR,ASP.
Overview
90
Revision C
4.2 Disassembly Flowchart

Parts shown in the dotted-line boxes are not the shortest procedures to
remove them, but are necessary to proceed to the next step.
Start
Group 1
COVER, IH, ASSY. (p95)

HOUSING, REAR, ASSY. (p96)
COVER, HOUSING, LOWER (p108)
HOUSING, FRONT, LEFT (p98)
MOTOR ASSY., APG (p120)
HOUSING, LEFT (p103)
MOTOR ASSY., ASF (p122)
HOUSING, FRONT, RIGHT (p99)
MOTOR ASSY., CR (p123)

LOCK, COVER, ASSY. (p125)
ENCODER, PF, ASSY. (p128)
COVER, PRINTER (p100)
RELEASE SENSOR (p129)
HOUSING, LEFT (p103)
MAINTENANCE CARTRIDGE SENSOR (p130)
HOUSING, RIGHT (p104)

HOUSING, FRONT, UPPER (p105)
OPERATION, PANEL, ASSY. (p106)
HOUSING, UPPER (p107)
BASE, ENCLOSURE (p111)
SCALE, CR (p132)
STACKER, ASSY. (p134)
SCALE, PF, 180 (p184)

TIMING BELT, PF (p185)
BASE, ENCLOSURE (p111)
MOTOR, RELEASE, ASSY. (p187)
COVER, HOUSING, LOWER (p108)
SCALE, CR (p132)
PUMP, CAP ASSY. (p150)
COVER, CR (p152)
INK, SYSTEM, ASSY. (p153)
PRINT HEAD (p161)
BOARD PAPER TRAY (p140)
CARRIAGE, ASSY. (p189)
FRAME, PAPER, EJECT, ASSY (p144)
BOARD ASSY., MAIN (p113)
BOARD ASSY., ENCODER (p192)
BOARD ASSY., POWER SUPPLY (p117)
COVER, CR (p152)
BOARD ASSY., INK MARK (p193)
AC INLET (p118)
HOUSING, RIGHT (p104)
OPERATION, PANEL, ASSY. (p106)
PAPER, SUPPORT, MANUAL, ASSY. (p101)
BELT, CR (p195)

POROUS PAD, TRAY, INK EJECT (p160)
COVER, PRINTER (p100)
BOARD ASSY., DETECTOR, PW; B (p194)
APG SENSOR (p131)

PRINT HEAD (p161)
Disassembling the OPERATION, PANEL, ASSY. (p109)
BOARD ASSY., SUB (p119)
PRESSURE, PUMP, ASSY. (p167)

STACKER, ASSY. (p134)
ASF, ASSY. (p197)
Group 2
PULLEY, DRIVEN, ASSY. (p201)

ASF SENSOR (p202)
PAPER, DETECTOR, ASSY. (p203)
BOARD PAPER TRAY (p140)
SHAFT, RELEASE, ASSY. (p205)
POROUS PAD, INK WASTE BOX,

RIGHT/ POROUS PAD, INK WASTE
BOX, LEFT (p165)
PAPER, DETECTOR, ASSY. (p203)
PAPER, SUPPORT, ASSY. (p102)
SHAFT, RELEASE, ASSY. (p205)

PAPER GUIDE, UPPER, ASSY. (p206)
Disassembly Flowchart
91
Revision C
4.3 Disassembly/Assembly Procedure (Group 1)

This section describes disassembly/assembly procedures required for both on-site and
off-site servicing.
4.3.1 Unlocking the CARRIAGE, ASSY. manually

1.
Remove the HOUSING, RIGHT. (p104)
2.
While pressing the carriage lock release gear in the direction of the arrow, turn it
counterclockwise until it stops to unlock the CARRIAGE, ASSY.
Carriage Lock
Release Gear
To lock the CARRIAGE, ASSY., put it back to the home position

and turn the release gear clockwise.
Figure 4-2. Unlocking the CARRIAGE, ASSY.
Disassembly/Assembly Procedure (Group 1)
92
Revision C
4.3.2 Consumable
Ink Cover Open/UP Button
4.3.2.1 Ink Cartridge

1.
Turn the printer ON.
2.
Hold down the Ink Cover Open/Up button on the operation panel for more than
three seconds. The COVER, IH, ASSY. will be unlocked and slightly opened.
3.
Open the COVER, IH, ASSY.
4.
Press the Ink Lever of the each Ink Cartridge to release the lock.
5.
Remove the Ink Cartridges.
C A U T IO N
COVER, IH,
ASSY.
Never touch the IC chips on the Ink Cartridges. Doing so may

cause a detection error of the Ink Cartridges or a malfunction
of the printer.
Never touch the ink supply port of the Ink Cartridges as ink
may leak from the port.
IC Chip
Figure 4-3. Opening the COVER, IH, ASSY.

Ink Cartridge
Ink Lever
Ink Supply Port
Figure 4-4. Removing the Ink Cartridges
93
Revision C
4.3.2.2 Maintenance Cartridge

1.
Open the COVER, WB.
2.
Slightly lift the Maintenance Cartridge and pull it out from the main unit.
C A U T IO N
Never touch the IC chip on the Maintenance Cartridge. Doing so

may cause a detection error of the Maintenance Cartridge or a
malfunction of the printer.
COVER, WB
Figure 4-5. Opening the COVER, WB
IC Chip
Maintenance Cartridge
Figure 4-6. Removing the Maintenance Cartridge
94
Revision C
4.3.3 Removing the Housing and OPERATION, PANEL,

ASSY.
guide pin
guide pin
4.3.3.1 COVER, IH, ASSY.

C A U T IO N
As the COVER, IH, ASSY is locked by the electric system, be sure

to open the COVER, IH, ASSY. with the power turned on. Never
force the COVER, IH, ASSY. open, or the lock system (LOCK,
COVER, ASSY.) may be broken. (Refer to 4.3.2.1 Ink Cartridge
(p93) for releasing the lock.)
1.
Open the COVER, IH, ASSY.
2.
Press the right side of the COVER, IH, ASSY. in the direction of the arrow to
release the guide pin from the main unit. Then disengage the left guide pin, and
remove the COVER, IH, ASSY.
COVER, IH, ASSY.
Figure 4-7. Removing the COVER, IH, ASSY.
95
Revision C
4.3.3.2 HOUSING, REAR, ASSY.

1.
Remove the five screws that secure the HOUSING, REAR, ASSY. and remove it.
HOUSING, REAR, ASSY.
Four C.B.P. 3 x 6 screws (6 1 kgf.cm)

One C.B.S. 3 x 8 screw (6 1 kgf.cm)
C.B.S. 3x8
C.B.P. 3x6
Figure 4-8. Removing the HOUSING, REAR, ASSY
96
Revision C
Install the HOUSING, REAR, ASSY. so that all the points mentioned below are securely engaged.
Fig.
Position of the points
Right side
Two positioning holes
Main unit
Two guide pins
Right side
One positioning hook
One positioning tab
Left side
Two positioning holes
Two guide pins
Left side
One positioning tab
Right rear side
One positioning tab
Left rear side
One positioning tab
97
Revision C
4.3.3.3 HOUSING, FRONT, LEFT

rib
1.
Open the STACKER, C.
2.
Remove the screw that secures the HOUSING, FRONT, LEFT to the main unit.
3.
One C.B.P. 3 x 8 screw (6 1 kgf.cm)
Pull the upper part of the HOUSING, FRONT, LEFT toward you to release the
upper rib and the two lower hooks, and remove the HOUSING, FRONT, LEFT.
Be sure to engage the two lower hooks with the cutouts, and align
the positioning socket with the rib on the main unit.
C.B.P. 3x8
HOUSING, FRONT, LEFT
STACKER, C
hooks
Figure 4-9. Removing the HOUSING, FRONT, LEFT
98
Revision C
4.3.3.4 HOUSING, FRONT, RIGHT

1.
2.
Remove the screw that secures the HOUSING, FRONT, RIGHT to the main unit.
3.
rib
Pull the upper part of the HOUSING, FRONT, RIGHT toward you to release the
upper rib and the two lower tabs, and remove the HOUSING, FRONT, RIGHT.
Be sure to engage the two lower tabs with the cutouts, and align the
positioning socket with the rib on the main unit.
C.B.P. 3x8
HOUSING, FRONT, RIGHT
tabs
STACKER, C
hooks
Figure 4-10. Removing the HOUSING, FRONT, RIGHT
99
Revision C
4.3.3.5 COVER, PRINTER

1.
Open the COVER, PRINTER.
2.
Widen the parts shown in Figure 4-11 to release the COVER, PRINTER from the
two bosses (left and right), and remove the COVER, PRINTER.
COVER, PRINTER
Figure 4-11. Removing the COVER, PRINTER
100
Revision C
4.3.3.6 PAPER, SUPPORT, MANUAL, ASSY.

1.
Remove the PAPER, SUPPORT, MANUAL, ASSY. upward.

Be sure to engage all the hooks (two on the upper part
, five on
the lower part
) of the PAPER, SUPPORT, MANUAL, ASSY.
with the main unit.
PAPER, SUPPORT, MANUAL, ASSY.
Figure 4-12. Removing the PAPER, SUPPORT, MANUAL, ASSY.
101
Revision C
4.3.3.7 PAPER, SUPPORT, ASSY.

1.
Open the PAPER, SUPPORT, ASSY.
2.
Push on the circled points of the PAPER, SUPPORT, ASSY. inward to release its
both pivots, and remove the PAPER, SUPPORT, ASSY.
PAPER, SUPPORT ASSY.
Figure 4-13. Removing the PAPER SUPPORT ASSY.
102
Revision C
4.3.3.8 HOUSING, LEFT

C A U T IO N
Do not remove or install the HOUSING, LEFT roughly, or the

hooks and the tabs on the HOUSING, LEFT may be damaged or
broken.
1.
Remove the HOUSING, REAR, ASSY. (p96)
2.
Remove the HOUSING, FRONT, LEFT. (p98)
3.
Hold the front part of the HOUSING, LEFT and slightly lift it to release the tabs
(A, B) on the upper part of the Housing and the hook (C) in the Housing as shown
in Figure 4-14, and remove the HOUSING, LEFT.
Be sure to engage the lower hook (C) with the tab on the main unit
first, then engage the tabs (A, B) pulling the upper part of the
HOUSING, LEFT upward.
HOUSING, LEFT
Inside the HOUSING
Figure 4-14. Removing the HOUSING, LEFT
103
Revision C
4.3.3.9 HOUSING, RIGHT

C A U T IO N
Do not remove or install the HOUSING, RIGHT roughly, or the

hooks and the tabs on the HOUSING, RIGHT may be damaged or
broken.
1.
2.
Remove the HOUSING, FRONT, RIGHT. (p99)
3.
Hold the front part of the HOUSING, RIGHT and slightly lift it to release the tabs
(A, B) on the upper part of the Housing and the hook (C) in the Housing as shown
in Figure 4-15, and remove the HOUSING, RIGHT.
Be sure to engage the lower hook (C) with the tab on the main unit
first, then engage the tabs (A, B) pulling the upper part of the
HOUSING, RIGHT upward.
HOUSING, RIGHT
Inside the HOUSING
Figure 4-15. Removing the HOUSING, RIGHT
104
Revision C
4.3.3.10 HOUSING, FRONT, UPPER

1.
2.
3.
4.
Remove the COVER, PRINTER. (p100)
5.
Remove the HOUSING, LEFT. (p103)
6.
7.
C.B.P. 3x8
C.B.P. 3x8
Remove the five screws that secure the HOUSING, FRONT, UPPER and remove it.
Two C.B.P. 3 x 8 screws (6 1 kgf.cm)
Two Shaft, Mount, Plates (9 1 kgf.cm)
HOUSING, FRONT,
UPPER
C.B.S. 3x8
Shaft, Mount, Plates
Figure 4-16. Removing the HOUSING, FRONT, UPPER
105
Revision C
4.3.3.11 OPERATION, PANEL, ASSY.
OPERATION, PANEL, ASSY.
1.
2.
3.
4.
Release the FFC from the OPERATION, PANEL, ASSY. See Figure 4-17.
5.
Remove the screw that secures the OPERATION, PANEL, ASSY. to the main
unit. See Figure 4-17.
6.
Connector
FFC
Release the hook that secures the OPERATION, PANEL, ASSY. and remove it.
See Figure 4-18.
C.B.S. 3x6
Be sure to insert the two ribs on the OPERATION, PANEL, ASSY.

into the positioning holes on the main unit.
Figure 4-17. Removing the OPERATION, PANEL, ASSY. (1)
hook
Figure 4-18. Removing the OPERATION, PANEL, ASSY. (2)
106
Revision C
4.3.3.12 HOUSING, UPPER

1.
2.
3.
4.
Remove the COVER, PRINTER. (p100)
5.
6.
7.
Remove the HOUSING, FRONT, UPPER. (p105)
positioning point
8.
Remove the OPERATION, PANEL, ASSY. (p106)
9.
Remove the four screws that secure the HOUSING, UPPER to the main unit.
Three C.B.P. 3 x 8 screws (6 1 kgf.cm)
C A U T IO N
C.B.P. 3x8
positioning point
C.B.P. 3x8
HOUSING, UPPER
Note that the LOCK, COVER, ASSY. is attached to the HOUSING,

UPPER, and it is connected to the main unit with cables. When
removing the HOUSING, UPPER, be careful not to separate it too
much from the main unit to avoid damaging the cables.
10. Remove the HOUSING, UPPER upward.

C H E C K
P O IN T
When removing the HOUSING, UPPER, push outward on the left

and right sides of the HOUSING, UPPER to widen it in order not to
hit the drive gear.
11. Remove the LOCK, COVER, ASSY. from the HOUSING, UPPER. (p125)
Be sure to insert the four positioning holes of the HOUSING,
UPPER over the guide pins on the main unit as shown in Figure
4-19.
positioning point
C.B.P. 3x8
positioning point
C.B.P. 3x12
Figure 4-19. Removing the HOUSING, UPPER
107
Revision C
4.3.3.13 COVER, HOUSING, LOWER

Right side of the printer
1.
Remove the HOUSING, UPPER. (p107)
2.
Pull the upper part of the COVER, HOUSING, LOWER rightward and remove the
COVER, HOUSING, LOWER upward while avoiding the FFCs on the main unit.
FFC
COVER, HOUSING, LOWER
Figure 4-20. Removing the COVER, HOUSING, LOWER
108
Revision C
4.3.3.14 Disassembling the OPERATION, PANEL, ASSY.

Remove the OPERATION, PANEL, ASSY. (p106)
2.
Remove the four screws that secure the SHIELD PLATE to the backside of the
OPERATION, PANEL, ASSY. See Figure 4-21.
3.
positioning point
1.
Four C.B.P. 3 x 8 screws (6 1 kgf.cm)
Remove the SHIELD PLATE and the BOARD ASSY., PANEL from the
When installing the SHIED PLATE, be sure to insert its two

positioning holes over the guide pins on the OPERATION
BUTTON. See Figure 4-21.
When installing the BOARD ASSY. PANEL, be sure to insert
its four positioning holes over the guide pins two each on the
OPERATION BUTTON and the OPERATION PANEL.
See Figure 4-22.
SHIELD PLATE
C.B.P. 3x8
Figure 4-21. Removing the SHIELD PLATE
positioning point
BOAD ASSY., PANEL
Figure 4-22. Removing the BOARD, ASSY., PANEL
109
Revision C
4.
Remove the OPTICAL TUBE, LED, LEFT/RIGHT and the BUTTON, PS from
the OPERATION PANEL. See Figure 4-23.
5.
Remove the OPERATION BUTTON from the OPERATION PANEL. See Figure
4-23.
6.
Remove the COVER, LCD secured to the OPERATION PANEL with the twosided tape. See Figure 4-24.
OPERATION PANEL
OPTICAL TUBE, LED,

RIGHT
OPTICAL TUBE, LED,

LEFT
When installing the BUTTON, PS, be sure to insert its positioning

hole over the guide pin on the OPERATION BUTTON.
BUTTON, PS
BUTTON, PS
OPERATION BUTTON
Figure 4-23. Disassembling the OPERATION, PANEL, ASSY.
COVER, LCD
OPERATION PANEL
positioning point
Two-sided Tape
Figure 4-24. Removing the COVER, LCD
110
Revision C
4.3.3.15 BASE, ENCLOSURE

1.
2.
3.
4.
remove the COVER, PRINTER. (p100)
5.
6.
7.
Push outward on the circled points of the FRAME, PAPER, SUPPORT, REAR
shown in Figure 4-25 to widen it to disengage the four guide pins of the ASF,
ASSY, and remove the FRAME, PAPER, SUPPORT, REAR. See Figure 4-25.
C A U T IO N
guide pins
guide pins
In step 8. and 9, do not remove the PAPER, GUIDE, LOWER,

LEFT/RIGHT forcibly as their hooks are easily broken.
8.
Pull the PAPER, GUIDE, LOWER, LEFT first rearward and then upward to
release it from the eight hooks, and pull out the PAPER, GUIDE, LOWER, LEFT
from the back of the printer. See Figure 4-26.
9.
Pull the PAPER, GUIDE, LOWER, RIGHT first rearward and then upward to
release it from the 10 hooks, and pull out the PAPER, GUIDE, LOWER, RIGHT
from the back of the printer. See Figure 4-26.
FRAME, PAPER, SUPPRT, REAR
Figure 4-25. Removing the FRAME, PAPER, SUPPORT, REAR

hook
C H E C K
P O IN T
ASF, ASSY.
The ASF, ASSY. is temporally removed in Figure 4-26 to show the

positions of the hooks on the PAPER, GUIDE, LOWER, LEFT/
RIGHT. Note that the ASF, ASSY. is installed on the main unit
during the actual maintenance work.
When installing the PAPER, GUIDE, LOWER, LEFT and PAPER,
GUIDE, LOWER, RIGHT, make sure not to let the harnesses
caught between them, and secure them with the hooks.
PAPER, GUIDE, LOWER, RIGHT
PAPER, GUIDE, LOWER, LEFT
Figure 4-26. Removing the PAPER, GUIDE, LOWER, LEFT/RIGHT
111
Revision C
10. Remove the four screws that secure the BASE, ENCLOSURE to the main unit.
See Figure 4-27.
C.B.S. 3x6
Four C.B.S. 3 x 6 screws (6 1 kgf.cm)
C A U T IO N
Note that the Main Board and the Power Supply Board are stored
in the BASE, ENCLOSURE, and they are connected to the main
unit with the cables. When removing the BASE, ENCLOSURE, be
careful not to separate it too much from the main unit to avoid
damaging the cables.
11. Pull out the BASE, ENCLOSURE from the back of the printer. See Figure 4-28.
C A U T IO N
Do not disconnect/insert the FFCs from/into the connectors at an

angle. Doing so may damage, short, or break the terminals in the
connector resulting in a breakdown of the elements on the board.
BASE, ENCLOSURE
Figure 4-27. Removing the screws from the BASE, ENCLOSURE
12. Disconnect all the connector cables and the FFCs on the BOARD ASSY., MAIN,
and remove the BASE, ENCLOSURE. (Refer to 4.3.4.1 BOARD ASSY., MAIN
(p113))
BOARD ASSY., MAIN
BASE, ENCLOSURE
Figure 4-28. Removing the BASE, ENCLOSURE
112
Revision C
4.3.4 Removing the Circuit Boards

4.3.4.1 BOARD ASSY., MAIN
1.
Pull out the BASE, ENCLOSURE. (p111)

CN13
C A U T IO N
2.

Disconnect the all connectors and FFCs from the BOARD ASSY., MAIN.
Note that CN13 connector is locking the Power Board Cable. Be sure to unlock
CN13 to disconnect the cable.
Connect the FFCs to their correct positions matching the

numbers written on the FFCs with those printed on the board
as shown in Figure 4-29 and Table 4-4.
CN30
CN49
CN69
CN45
CN76
CN70
CN52
CN77
CN71
CN53
CN54
CN78
CN58 CN43 CN41
CN40
CN46
CN57
CN44
CN63
CN61
CN59 CN62
CN64
CN72
CN50
CN51
CN3
Figure 4-29. Connector Layout of the BOARD ASSY., MAIN
Power Board Cable

CN13
BOARD ASSY., MAIN
Figure 4-30. Disconnecting the Power Board Cable from CN13
CN3, CN59 are not in use.
113
Revision C
Table 4-4. List of Connectors on the BOARD ASSY., MAIN

Connector No. Color
CN3
White
Number of Pins
NA
Destination
Unassigned
CN13
White
BOARD ASSY., POWER SUPPLY
CN30
(FFC)
CSIC, MAINTENANCE CARTRIDGE
CN40
White
MOTOR ASSY., CR
CN41
Black
MOTOR ASSY., PF
CN43
White
MOTOR ASSY., ASF
CN44
Black
INK COVER, SOLENOID
CN45
Black
MOTOR ASSY., PG
CN46
Red
MOTOR ASSY., PRESSURIZING
CN49
(FFC)
ENCODER, PF, ASSY.
CN50
Blue
BOARD PAPER TRAY OPEN SENSOR
CN51
Red
INK COVER SENSOR
CN52
White
PRESSURE SENSOR
PRESSURE PUMP HOME SENSOR
CN53
Blue
ASF PHASE SENSOR
CN54
Yellow
PE SENSOR
CN57
Yellow
MOTOR ASSY., RELEASE
CN58
Red
CN59
White
NA
MOTOR ASSY., PUMP

Unassigned
CN61
Yellow
RELEASE ROLLER POSITION SENSOR
CN62
Blue
COVER, WB SENSOR
CN63
(FFC)
17
BOARD ASSY., SUB
CN64
(FFC)
19
BOAD ASSY., PANEL
CN69
(FFC)
17
PRINT HEAD
CN70
(FFC)
17
PRINT HEAD
CN71
(FFC)
17
PRINT HEAD
CN72
(FFC)
17
PRINT HEAD
CN76
(FFC)
23
CSIC RELAY BOARD
CN77
(FFC)
23
CSIC RELAY BOARD
CN78
(FFC)
23
CSIC RELAY BOARD
114

3.
Revision C
Remove the nine screws that secure the BOARD ASSY., MAIN to the BASE,
ENCLOSURE.
C.B.S. 3x6
Nine C.B.S. 3 x 6 screws (6 1 kgf.cm)
4.
Remove the HEATSINK of the BOARD ASSY., MAIN to remove it from the
BASE, ENCLOSURE to remove the BOARD ASSY., MAIN.
5.
Peel off the SHEET, HEATSHINK from the HEATSHINK of the BOARD
ASSY., MAIN.
C H E C K
P O IN T
C A U T IO N
The BOARD ASSY., MAIN and the BASE, ENCLOSURE are

adhered to each other with the SHEET, HEATSHINK.
Do not put the board directly on conductive surfaces with its

component side is facing down.
A lithium battery is pre installed on the boards provided as
service parts. Therefore, direct contact between the component
side of the board and conductive materials, or putting
conductive materials on the circuits must be avoided.
HEATSINK
SHEET,
HEATSHINK
BOARD ASSY.,
MAIN
C.B.S. 3x6
BASE, ENCLOSURE
Figure 4-31. Removing the BOARD ASSY., MAIN
115
A D J U S T M E N T
R E Q U IR E D
Revision C
Whenever the BOARD ASSY., MAIN is replaced, the

corresponding adjustments must be carried out.
See Chapter 5 "ADJUSTMENT" (p208).
<Adjustment Item>
NVRAM Backup OK
1. Install F/W
2. Parameter Backup
3. RTC&USB ID
NVRAM Backup NG
1. Head Rank ID
2. RTC&USB ID
3. Input Serial Number
4. Initial Ink Charge Flag ON/OFF
5. Install F/W
6. Write Constant When CR change
7. Print Head Slant Adjustment (CR)
8. PG Position Adjustment
9. Print Head Slant Adjustment (PF)
10. Ink Mark Sensor Adjustment for Auto Nozzle Check
11. Auto Uni-D Adjustment
12. Auto Bi-D Adjustment
13. T&B&S Adjustment
14. PF Adjustment
15. EJ Adjustment
16. Colorimetric Calibration Tool
17. Print Image
116
Revision C
4.3.4.2 BOARD ASSY., POWER SUPPLY

1.
C A U T IO N
When removing the BOARD ASSY., POWER SUPPLY, do not

start the work immediately after disconnecting the AC cable.
Wait for at least five minutes for the electrolytic capacitor to
finish discharging residual charges.
When performing step 2. to step 4., be careful not to disconnect
the cable forcibly from CN2 on the board as the cable is
directly-mounted and it cannot be disconnected.
2.
Disconnect the Power Board Cable from CN13 on the BOARD ASSY., MAIN.
Note that the connector is locking the cable. Be sure to unlock it to disconnect the
cable. See Figure 4-33.
3.
Disconnect the HARNESS, AC INLET from CN1 on the BOARD ASSY.,

POWER SUPPLY. See Figure 4-34.
4.
Remove the four screws that secure the BOARD ASSY., POWER SUPPLY to the
BASE, ENCLOSURE, and remove the BOARD ASSY., POWER SUPPLY.
Power Board Cable
CN13
BOARD ASSY., MAIN
Figure 4-33. Disconnecting the Power Board Cable from CN13

C.B.S. 3x6
HARNESS, AC INLET
CN1
CN1
CN2
Figure 4-32. Connector Layout of the BOARD ASSY., POWER SUPPLY
BOARD ASSY., POWER SUPPLY
Figure 4-34. Removing the BOARD ASSY., POWER SUPPLY
117
Revision C
4.3.4.3 AC INLET
1.
Remove the BASE, ENCLOSURE. (p111)
2.
Disconnect the HARNESS, AC INLET from CN1 on the BOARD ASSY.,

POWER SUPPLY.
3.
Cut the cable tie that secures the HARNESS, AC INLET to the BASE,
ENCLOSURE.
4.
Remove the screw that secures the grounding wire to the BASE, ENCLOSURE.
5.
HARNESS, AC INLET
Grounding Wire
One C.B.(O). 4 x 8 screw (6 1 kgf.cm)
Remove the two screws that secure the AC INLET to the BASE, ENCLOSURE.
6.
CN1
cable tie
Two C.F.S. 3 x 6 screws (6 1 kgf.cm)
C.B.(O). 4x8
Remove the AC INLET from the notch of the BASE, ENCLOSURE.
BASE, ENCLOSURE
C.F.S. 3x6
AC INLET
Figure 4-35. Removing the AC INLET
118
Revision C
4.3.4.4 BOARD ASSY., SUB
Table 4-5. List of Connectors on the BOARD ASSY., SUB
1.
2.
Remove the COVER, CR. (p152)
C A U T IO N
3.
Connector No. Color

Number of Pins
Destination
CN1
(FFC)
17
BOARD ASSY., MAIN
CN2
White
MOTOR, INK SELECTOR
CN3
(FFC)
INK MARK SENSOR
CN4
White
APG SENSOR
CN5
Black
SWITCH, INK SELECTOR
CN6
(FFC)
BOARD ASSY., DETECT, PW; B
Disconnect the all connectors and FFCs from the BOARD ASSY., SUB.
CN5
CN4
CN6
CN3

Route the cables of the APG SENSOR (CN4) keeping them
from contact with the spring as shown below.
Cables
Spring
CN4
CN2
CN1
Figure 4-36. Connector Layout of the BOARD ASSY., SUB
C.B.S. 3x6
The Board and the grounding

terminal are secured together.
APG SENSOR
4.
Remove the two screws that secure the BOARD ASSY., SUB to the CARRIAGE,
ASSY., and remove the BOARD ASSY., SUB.
Two C.B.S. 3 x 6 screws (6 1 kgf.cm)

Secure the grounding terminal of the MOTOR, INK SELECTOR
together with the BOARD ASSY., SUB with the C.B.S. 3 x 6 screw
on the right. See Figure 4-37.
BOARD ASSY., SUB
Grounding Wire
(MOTOR, INK SELECTOR)
Figure 4-37. Removing the BOARD ASSY., SUB
119
Revision C
4.3.5 Removing the MOTOR ASSEMBLIES.
Right rear of the printer
4.3.5.1 MOTOR ASSY., APG

1.
2.
3.
Disconnect CN45 of the MOTOR ASSY., APG on the BOARD ASSY., MAIN.
See Figure 4-29.
4.
Release the cables of the MOTOR ASSY., APG from the three cable hooks.
See Figure 4-38.
5.
Peel off the acetate tapes on the COVER, ENCLOSURE, ASSY. to release the
cables of the MOTOR ASSY., APG. See Figure 4-39.
Route the cables of the MOTOR ASSY., APG, with other cables
and secure them with the acetate tapes as shown in Figure 4-39.
Cable hooks
Figure 4-38. Releasing the MOTOR ASSY., APG cables (1)
Right rear of the printer

Acetate tapes
COVER, ENCLOSURE, ASSY.
Figure 4-39. Releasing the MOTOR ASSY., APG cables (2)
120

6.
Remove the two screws that secure the MOTOR ASSY., APG to the FRAME ASSY.,
SUB, RIGHT. See Figure 4-40.
7.
Revision C
Turn the MOTOR ASSY., APG in the direction of arrow in Figure 4-40 to release
the part that contacts with the FRAME ASSY., SUB RIGHT, and remove the
MOTOR ASSY., APG toward inside of the main unit. See Figure 4-40.
MOTOR ASSY., APG
When installing the MOTOR ASSY., APG, be careful of the

following.
The board-attached side must face upward.
C.B.S. 3x6
Overhead view
MOTOR ASSY., APG
Figure 4-40. Removing the screws from the MOTOR ASSY., APG
The screwing portions of the MOTOR ASSY., APG must come

to the outside of the main frame.
main frame
MOTOR ASSY., APG
121
Revision C
4.3.5.2 MOTOR ASSY., ASF
Left rear side of the printer
1.
2.
Release the cables of the MOTOR ASSY., ASF from the cable hook. See Figure 4-41.
3.
Disconnect the connector of the MOTOR ASSY., ASF, shown in Figure 4-41 from the
relay connector.
4.
Remove the two screws that secure the MOTOR ASSY., ASF and remove the MOTOR
ASSY., ASF. See Figure 4-42.
C H E C K
P O IN T
cable hook

Put a screwdriver (with a 60 mm or longer shaft is recommended)
through the holes on the FRAME ASSY., SUB, RIGHT to remove
the C.B.P 3x8 screws that secure the MOTOR ASSY., ASF as
shown in Figure 4-42.
Be sure to insert the guide pin of the ASF into the positioning
hole of the MOTOR ASSY., ASF.
MOTOR ASSY., ASF
relay connector
Figure 4-41. Releasing the cables of the MOTOR ASSY., ASF

C.B.P. 3x8
positioning point
Put the screwdriver
through this hole.
The MOTOR ASSY.,

ASF and the grounding
terminal are secured
together.
Grounding Wire
(MOTOR ASSY., ASF)
Secure the grounding terminal and the MOTOR ASSY., ASF

together with the C.B.S. 3 x 8 screw at the rear as shown in
Figure 4-42.
MOTOR ASSY., ASF
Figure 4-42. Removing the screws from the MOTOR ASSY., ASF
122
Revision C
4.3.5.3 MOTOR ASSY., CR

1.
2.
Unlock the CARRIAGE, ASSY. and move it to the center. (p92)
3.
Push the HOLDER, PULLEY, DRIVEN in the direction of the arrow to reduce the tension of the BELT, CR, and remove the BELT, CR from the Pinion Gear of the MOTOR
ASSY., CR.
BELT, CR
Direction to reduce the tension
HOLDER, PULLEY, DRIVEN
Pinion Gear of the

MOTOR ASSY., CR
BELT, CR
Figure 4-43. Removing the BELT, CR
123
Revision C
4.
Disconnect the connector from the MOTOR ASSY., CR.
5.
Remove the two screws that secure the MOTOR ASSY., CR and remove it.
Overhead view
Connector
Two C.C.S. 3 x 4 screws (6 1 kgf.cm)
C H E C K
P O IN T
When removing the C.C.S. 3x4 screws that secure the MOTOR
ASSY., CR, use a stubby screw driver or put a screwdriver (with a
140mm or longer shaft is recommended) through the holes on the
main frame as shown in Figure 4-44.
Be sure to install the MOTOR ASSY., CR to the main frame so that
the label on the MOTOR ASSY., CR faces upward. See Figure
4-44.
C A U T IO N
A D J U S T M E N T
R E Q U IR E D
Since the MOTOR ASSY., CR of Epson Stylus Pro 3800/3800C/

3850 and Epson Stylus Pro 3880/3885/3890 has no compatibility, be
careful not to install the wrong one.
Label
MOTOR ASSY., CR
C.C.S. 3x4
Whenever the MOTOR ASSY., CR is replaced, the corresponding

adjustments must be carried out. See Chapter 5 "ADJUSTMENT"
(p208).
<Adjustment Item>
1. Write When CR Change
2. Reset When CR Motor Change
Put the screwdriver

through this hole.
Figure 4-44. Removing the screws from the MOTOR ASSY., CR
124
Revision C
4.3.6 Removing the SENSORS and SWITCHES

Left side of the printer
HOUSING, UPPER
4.3.6.1 LOCK, COVER, ASSY.

1.
Perform step 1. to step 10. in 4.3.3.12 HOUSING, UPPER (p107), and remove
the HOUSING, UPPER from the main unit.
2.
Release the two hooks that secure the LOCK, COVER, ASSY. with a precision
screwdriver or similar tools to remove the LOCK, COVER, ASSY.
hooks
Be sure to insert the two positioning holes of the LOCK, COVER,

ASSY. over the guide pins of the HOUSING, UPPER.
positioning points
LOCK, COVER, ASSY

LOCK, COVER, ASSY.
Figure 4-45. Removing the LOCK, COVER, ASSY.
125

3.
Revision C
Release the LOCK, COVER, ASSY. cables from the hooked tabs on the HOUSING, UPPER.
Be sure to route the cables through the tabs as shown in Figure
4-46.
HOUSING, UPPER
Cables of the LOCK, COVER, ASSY.
Figure 4-46. Routing the LOCK, COVER, ASSY. Cables
126

4.
Revision C
Release the cables of the LOCK, COVER, ASSY. from the two cable hooks.
See Figure 4-47.
5.
6.
Release CN44 and CN51 connectors of the LOCK, COVER, ASSY. on the
BOARD ASSY., MAIN. See Figure 4-29.
7.
Peel off the acetate tapes on the COVER, ENCLOSURE, ASSY. to release the
cables of the LOCK, COVER, ASSY., and remove the LOCK, COVER, ASSY.
See Figure 4-48.
cable hooks
Route the cables of the LOCK, COVER, ASSY., with other cables
and secure them with the acetate tapes as shown in Figure 4-48.
Figure 4-47. Releasing the LOCK, COVER, ASSY. Cables (1)

acetate tapes
Figure 4-48. Releasing the LOCK, COVER, ASSY. Cables (2)
127
Revision C
4.3.6.2 ENCODER, PF, ASSY.
1.
2.
Disconnect the FFC from CN1 connector of the ENCODER, PF, ASSY.
See Figure 4-49.
3.
Remove the screw that secures the ENCODER, PF, ASSY.

See Figure 4-49.
Insert the SCALE, PF, 180 into the detection part of the sensor,
and install the ENCODER, PF, ASSY.
When installing the ENCODER, PF, ASSY., be sure to engage
the tab of the ENCODER, PF, ASSY. to the main frame and
insert the positioning holes over the guide pins.
Inner side of Left Frame
C A U T IO N
When performing the next step, be extremely careful not to

contaminate, deform or damage the SCALE, PF, 180.
tab
guide pins
4.
Lift up the ENCODER, PF, ASSY. to remove the detection part from the SCALE,
PF, 180 and remove the ENCODER, PF, ASSY. See Figure 4-49.
ENCODER, PF, ASSY.
Connector
C.B.S. 3x6
A D J U S T M E N T
R E Q U IR E D
SCALE, PF, 180
Figure 4-49. Removing the ENCODER, PF, ASSY.
Whenever the ENCODER, PF, ASSY. is replaced, the

corresponding adjustments must be carried out. See Chapter 5
"ADJUSTMENT" (p208).
<Adjustment Item>
7. T&B&S Adjustment
9. Print Image
128
Revision C
4.3.6.3 RELEASE SENSOR

1.
SPUR GEAR, 22
2.
Manually turn the SPUR GEAR, 22 shown in Figure 4-50 clockwise until the
FLAG, DETECTOR, RELEASE goes out of the detection part of the RELEASE
SENSOR (put the sensor into not-detecting state).
3.
Disconnect the connector from the RELEASE SENSOR. See Figure 4-50.
4.
Release the four hooks that secure the RELEASE SENSOR, and remove the
RELEASE SENSOR. See Figure 4-50.
Route through cable guides
RELEASE SENSOR
If the cables have come off the cable guides on the main unit while
removing the RELEASE SENSOR, be sure to route the cables
correctly referring to Figure 4-50.
connector
hooks
Not Detected
Detected
RELEASE SENSOR
FLAG, DETECTOR, RELEASE
Figure 4-50. Removing the RELEASE SENSOR
129
Revision C
4.3.6.4 MAINTENANCE CARTRIDGE SENSOR

2.
Disconnect the connector from the MAINTENANCE CARTRIDGE SENSOR.

See Figure 4-51.
3.
Open the COVER, WB. See Figure 4-5.
4.
Disengage the four tabs that secure the MOUNTING PLATE, DETECTOR,
LOWER with a precision screwdriver or similar tools accessing from the bottom
of the main unit, and remove the MOUNTING PLATE, DETECTOR, LOWER.
See Figure 4-51.
5.
connector
MOUNTING PLATE, DETECTOR, LOWER
1.
Disengage the two hooks that secure the MAINTENANCE CARTRIDGE

SENSOR to the MOUNTING PLATE, DETECTOR, LOWER, and remove the
MAINTENANCE CARTRIDGE SENSOR. See Figure 4-52.
MAINTENANCE
CARTRIDGE SENSOR
Releasing the tabs

- Bottom -
Figure 4-51. Removing the MOUNTING PLATE, DETECTOR, LOWER

MOUNTING PLATE, DETECTOR, LOWER
hooks
MAINTENANCE CARTRIDGE SENSOR
Figure 4-52. Removing the MAINTENANCE CARTRIDGE SENSOR
130
Revision C
4.3.6.5 APG SENSOR
positioning points
1.
2.
3.
Remove the screw that secures the MOUNT PLATE, DETECTOR, PG, and
remove the MOUNT PLATE, DETECTOR, PG.
tabs
C.B.P. 3x8

When installing the MOUNT PLATE, DETECTOR, PG to the
CARRIAGE, ASSY., be sure to insert the positioning holes of the
MOUNT PLATE, DETECTOR, PG over the guide pins of the
CARRIAGE, ASSY. See Figure 4-53.
4.
Disengage the four tabs that secure the APG SENSOR to the MOUNT PLATE,
DETECTOR, PG, and remove the APG SENSOR.
5.
Disconnect the connector from the APG SENSOR.
MOUNT PLATE, DETECTOR, PG
APG SENSOR
connector
Figure 4-53. Removing the APG SENSOR
131
Revision C
4.3.7 Removing the Carriage Mechanism
Left Side
4.3.7.1 SCALE, CR
TORSION SPRING 24.7
1.
2.
Unlock the CARRIAGE, ASSY., and move the CARRIAGE, ASSY. to the center
of the main unit. (p92)
C A U T IO N
3.
SCALE, CR
When performing the next steps, be extremely careful not to

contaminate, deform or damage the SCALE, CR.
On the left side of the main unit, turn the left hooked end of the TORSION
SPRING 24.7 in the direction of the arrow to loosen the tension of the SCALE,
CR. Then remove the SCALE, CR from the hook on the right side of the main
unit.
4.
Turn the left hooked end of the TORSION SPRING 24.7 again in the direction of
the arrow, to remove it from the hole of the SCALE, CR.
5.
Pull out the right end of the SCALE, CR from the CARRIAGE, ASSY.
CARRIAGE, ASSY.
SCALE, CR
Right Side
hook
SCALE, CR
Figure 4-54. Removing the SCALE, CR (1)
132

6.
Revision C
Turn the SCALE, CR in the direction of the arrow and remove it from the tab of
the MOUNT PLATE, SCALE, CR.
Install the SCALE, CR so that the marked corner comes to the

top left corner.
Left Side
hook
marked corner
SCALE, CR
MOUNT PLATE,
SCALE, CR
Figure 4-55. Removing the SCALE, CR (2)
The SCALE, CR must be routed through the slit of the

COVER, ENCODER, that is attached to the rear side of the
CARRIAGE, ASSY.
Rear Side of the
CARRIAGE,
ASSY.
COVER,
ENCODER
SCALE, CR
CARRIAGE,
ASSY.
133
Revision C
4.3.8 Removing the PAPER FEED MECHANISM

4.3.8.1 STACKER, ASSY.
DISASSEMBLY
STACKER, ASSY.
1.
2.
3.
4.
Push outward on the left and right sides of the STACKER, C to widen it, and
remove the STACKER, C while disengaging the two guide pins of the STACKER,
ASSY.
STACKER, C
Figure 4-56. Removing the STACKER, C
134

5.
Revision C
Remove the two screws (one each on the left and right) that secure the PLATE,
STOPPER, STACKERs and remove them.

When securing the PLATE, STOPPER, STACKERs, be sure to put
their top ends into the each groove of the GUIDE, STACKER,
LEFT/RIGHT.
Insert the top ends under the GUIDE,
STACKER, LEFT/RIGHT.
PLATE, STOPPER, STACKERs
GUIDE, STACKER, LEFT
C.B.S. 3x6
GUIDE, STACKER, RIGHT
Figure 4-57. Removing the PLATE, STOPPER, STACKERs
135
Revision C
6.
Pull out the STACKER, ASSY. toward you as far as it will go.
7.
Lift up the STACKER, ASSY. to disengage its right dowel from the main unit while slightly pushing the STACKER, ASSY. leftward. Then disengage the left dowel from the
main unit to remove the STACKER, ASSY.
If the GUIDE, STACKER, LEFT/RIGHT fall off unintentionally
while removing the STACKER, ASSY, reinstall them referring to
"Reassembly" (p137).
STACKER, ASSY.
Figure 4-58. Removing the STACKER, ASSY.
136
Revision C
REASSEMBLY
1.
Install the GUIDE, STACKER, LEFT so that the two points mentioned below are
securely engaged. See Figure 4-59.
Fig.
2.
Main unit
positioning tab
positioning hole
positioning hole
hook
Slide the GUIDE, STACKER, LEFT toward the rear of the printer.
C H E C K
P O IN T
Make sure that the cutout of the GUIDE, STACKER, LEFT is

aligned with the screw hole on the main frame.
Figure 4-59. Installing the GUIDE, STACKER, LEFT
137
Revision C

1.
Install the GUIDE, STACKER, RIGHT so that the two points mentioned below
are securely engaged. See Figure 4-60.
Fig.
2.
Main unit
positioning hole
hook
positioning hole
hook
Slide the GUIDE, STACKER, RIGHT toward the rear of the printer.
C H E C K
P O IN T
Make sure that the cutout of the GUIDE, STACKER, RIGHT is

aligned with the screw hole on the main frame.
Figure 4-60. Installing the GUIDE, STACKER, RIGHT
138
Revision C
STACKER, ASSY.
3.
Push in the STACKER, ASSY. to the end.
1.
4.
Secure the left and right of the PLATE, STOPPER, STACKER with the screws.
5.
Attach the STACKER, C.
6.
Close the STACKER, C.
2.
While pressing the stopper of the STACKER, ASSY., put the dowels of the left
rear and right rear of the STACKER, ASSY. into the slits of the rear of the
GUIDE, STACKER, LEFT and GUIDE, STACKER, RIGHT.
Put the dowels of the left front and right front of the STACKER ASSY. into the
slits of the front of the GUIDE, STACKER, LEFT and GUIDE, STACKER,
RIGHT.
Left rear
Right rear
stopper
Left front
Right front
STACKER ASSY
Figure 4-61. Installing the STACKER, ASSY
139
Revision C
4.3.8.2 BOARD PAPER TRAY

DISASSEMBLY
1.
2.
3.
Remove the STACKER, ASSY. (p134)
4.
Push out the BOARD PAPER TRAY while pressing in the middle of the BOARD
PAPER TRAY.
5.
Release the TORSION SPRING, 0.15 from the SHAFT, PAPER GUIDE,
BOARD PAPER, and loosen the tension of TORSION SPRING, 0.15 (do this
procedure at both sides).
BOARD PAPER
TRAY
SHAFT, PAPER GUIDE, BOARD
PAPER
SHAFT, PAPER GUIDE, BOARD

PAPER
TORSION
SPRING, 0.15
TORSION
SPRING, 0.15
Figure 4-62. Removing the TORSION SPRING, 0.15
140
Revision C
6.
Remove the E-ring and the washer from the left side of the SHAFT, PAPER
GUIDE, BOARD PAPER.
7.
Pull the SHAFT, PAPER GUIDE, BOARD PAPER to the right to push out the
parallel pin from the SPUR GEAR, 14.4, and pull out the parallel pin from the
SHAFT, PAPER GUIDE, BOARD PAPER.
8.
Remove the SPUR GEAR, 14.4 from the SHAFT, PAPER GUIDE, BOARD
PAPER.
9.
Remove the E-ring and the washer from the SHAFT, PAPER GUIDE, BOARD
PAPER.
Connection Groove
CAM, PAPER GUIDE,

BOARD PAPER
Step 9
E-ring
Step 9
washer
SHAFT, PAPER
GUIDE, BOARD
PAPER
10. Pull the SHAFT, PAPER GUIDE, BOARD PAPER to the right.
Insert the SPUR GEAR, 14.4 into the SHAFT, PAPER GUIDE,
BOARD PAPER as shown in the Figure 4-63, and insert the
parallel pin into the hole.
Insert the SHAFT, PAPER GUIDE, BOARD PAPER into the
connection groove of the CAM, PAPER GUIDE, BOARD
PAPER on the left end of the main unit.
Step 7
PARALLEL PIN
Step 6
E-ring
Step 8
SPUR GEAR, 14.4
Step 6
washer
GUIDE, PAPER
GUIDE, BOARD
PAPER, LEFT
Figure 4-63. Removing the SHAFT, PAPER GUIDE, BOARD PAPER
141
Revision C
11. Push inward on the hinges of the BOARD PAPER TRAY to disengage its pivots
from the GUIDE, PAPER GUIDE, BOARD PAPER, LEFT/RIGHT, then remove
the BOARD PAPER TRAY.
Left side
GUIDE, PAPER GUIDE,

BOARD PAPER, LEFT
Pivot
BOARD PAPER
TRAY
Right side
BOARD PAPER
TRAY
Pivot
GUIDE, PAPER GUIDE,

BOARD PAPER, RIGHT
Figure 4-64. Removing the BOARD PAPER TRAY
142
Revision C
REASSEMBLY
Left side
1.
Slide the FRAME, PAPER, EJECT, ASSY back and forth until the guide holes of the
LINK, EJ, LEFT/RIGHT and GUIDE, PAPER GUIDE, BOARD PAPER, LEFT/
RIGHT come in the positions shown in the Figure 4-66 and Figure 4-67.
2.
Put the pivot of the left of the BOARD PAPER TRAY into the guide holes of the
LINK, EJ, LEFT and GUIDE, PAPER GUIDE, BOARD PAPER, LEFT shown in
the Figure 4-66.
3.
Slide the right pivot of the BOARD PAPER TRAY along the guide groove of the
GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT shown in the Figure 4-65, and
put the pivot into the guide holes of the LINK, EJ, RIGHT and GUIDE, PAPER
GUIDE, BOARD PAPER, RIGHT shown in the Figure 4-67.
4.
After the above steps, follow step 1. to step 11. of the disassembly procedure in
reverse order to reassemble the BOARD PAPER TRAY.
BOARD PAPER
TRAY
guide hole
Figure 4-66. Guide holes of the LINK, EJ, LEFT and GUIDE, PAPER GUIDE,
BOARD PAPER, LEFT
Right side
guide groove
LINK, EJ, LEFT
GUIDE, PAPER GUIDE, BOARD PAPER, LEFT
GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT

BOARD PAPER
TRAY
LINK, EJ, RIGHT
guide groove
FRAME, PAPER,
EJECT, ASSY
guide hole
Figure 4-67. Guide holes of the LINK, EJ, RIGHT and GUIDE, PAPER GUIDE,
BOARD PAPER, RIGHT
Figure 4-65. Inserting the Right Pivot
143
Revision C
4.3.8.3 FRAME, PAPER, EJECT, ASSY

Right Side
1.
2.
3.
Remove the BOARD PAPER TRAY. (p140)
4.
Unlock the CARRIAGE, ASSY. and move it to the center. (p92)
5.
SLIDER, FRAME, EJ, RIGHT
C.B.S. 3x6
Remove the screw that secures the SLIDER, FRAME, EJ, RIGHT and remove it.
C H E C K
P O IN T

When removing the C.B.S. 3x6 screw that secures the SLIDER,
FRAME, EJ, RIGHT, use a stubby screw driver or put a
screwdriver (with a 110 mm or longer shaft is recommended)
through the holes on the FRAME, ASSY., SUB, RIGHT as shown
in Figure 4-68.
Insert the two guide pins of the SLIDER, FRAME, EJ, RIGHT into
the positioning holes of the main frame to secure the SLIDER,
FRAME, EJ, RIGHT.
Put the screwdriver

through this hole.
Figure 4-68. Removing the SLIDER, FRAME, EJ, RIGHT
positioning holes
guide pins
144

6.
7.
Revision C
Release the rear end of the TORSION SPRING, 0.15 from the cutout of the main
frame in the direction of the arrow, and remove the TORSION SPRING, 0.15 from
the GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT.
Remove the two screws that secure the GUIDE, PAPER GUIDE, BOARD
PAPER, RIGHT.
C H E C K
P O IN T
C.B.P. 3x6

When removing/installing the C.B.P. 3x6 screws that secure the
GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT, use a stubby
screw driver or put a screwdriver (with a 110 mm or longer shaft is
recommended) through the holes on the FRAME, ASSY., SUB,
RIGHT as shown in Figure 4-69.
Put the screwdriver

through this hole.
TORSION SPRING, 0.15
Figure 4-69. Removing the TORSION SPRING, 0.15 and the screw from the GUIDE,
PAPER GUIDE, BOARD PAPER, RIGHT
145
Revision C
8.
Pull out the GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT toward you as far
as it will go. See Figure 4-70.
9.
Tilt the FRAME, PAPER, EJECT, ASSY in the direction shown in the Figure
4-71. Lift up the right side of the FRAME, PAPER, EJECT, ASSY slightly to pass
it over the bump of the FRAME, ASSY, MAIN as shown in the Figure 4-71.
Figure 4-70. Pulling out the GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT
FRAME, PAPER, EJECT, ASSY
Figure 4-71. Tilting the FRAME, PAPER, EJECT, ASSY
146
Revision C
10. Open the GUIDE, PAPER GUIDE, BOARD PAPER, RIGHT inward, and remove
the LINK, EJ, RIGHT and the GUIDE, PAPER GUIDE, BOARD PAPER,
RIGHT from the pivot of the FRAME, PAPER, EJECT, ASSY. See Figure 4-72.
11. Push in the FRAME, PAPER, EJECT, ASSY to the end, and release the
TORSION SPRING, 0.046 secured to the both ends of FRAME, PAPER, EJECT,
ASSY. See Figure 4-73.
pivot of the FRAME,

PAPER, EJECT, ASSY
LINK, EJ, RIGHT
Figure 4-72. Removing the LINK, EJ, RIGHT and GUIDE, PAPER GUIDE, BOARD
PAPER, RIGHT
Left Side
Right Side
Figure 4-73. Releasing the TORSION SPRING, 0.046
147
Revision C
12. Tilt the FRAME, PAPER, EJECT, ASSY in the direction shown in the Figure
4-74. Lift up the right side of the FRAME, PAPER, EJECT, ASSY slightly to pass
it over the bump of the FRAME, ASSY, MAIN as shown in the Figure 4-74.
Remove the FRAME, PAPER,

EJECT, ASSY in the direction of
the red arrow.
13. Remove the FRAME, PAPER, EJECT, ASSY following the steps shown in the
Figure 4-75.
Push out the FRAME,

PAPER, EJECT, ASSY
toward the rear.
Pull out the dowel of the

FRAME, PAPER,
EJECT, ASSY.
dowel
Figure 4-75. Removing the FRAME, PAPER, EJECT, ASSY
Figure 4-74. Tilting the FRAME, PAPER, EJECT, ASSY
148
Revision C
Insert the both pivots of the BOARD PAPER TRAY into the
guide holes of the GUIDE, PAPER GUIDE, BOARD PAPER,
LEFT/RIGHT and LINK, EJ, LEFT/RIGHT shown below.
Left side
Push down both the HOLDER, LEVER, BLOCK_B toward

you, and put them under the levers of the FRAME, TOP,
ASSY.
HOLDER, LEVER,
BLOCK_B
GUIDE, PAPER GUIDE, BOARD PAPER, LEFT

FRAME, PAPER, EJECT,
ASSY
Pushing down
1
2
Put FRAME, PAPER,
EJECT, ASSY under
FRAME, TOP, ASSY.
LINK, EJ, LEFT
1
2
guide hole
FRAME, TOP, ASSY.
FRAME, PAPER,
EJECT, ASSY
Right side
FRAME, PAPER, EJECT,
ASSY
guide hole
LINK, EJ, RIGHT
149
Revision C
4.3.9 Removing the Ink System Mechanism
4.3.9.1 PUMP, CAP ASSY.

C A U T IO N
Grounding Wire (MOTOR ASSY., ASF)
When removing the PUMP, CAP ASSY., ink may leak out of the
ink exhaust. Have a waste cloth beforehand to wipe out the leaked
ink.
1.
2.
Carry out step 4. to step 5. of 4.3.8.3 FRAME, PAPER, EJECT, ASSY (p144),
and remove the SLIDER, FRAME, EJ, RIGHT.
3.
Disconnect the connector from the MOTOR ASSY., PUMP.
4.
C.B.S. 3x6
Grounding Wire (MOTOR ASSY., PUMP)
Secure the two harnesses

together with this screw.
Remove the screw, and release the MOTOR ASSY, PUMP.
One C.B.S. 3 x 6 screws (9 1 kgf.cm)
Connector
Secure the grounding wire of the MOTOR ASSY., ASF and the
MOTOR ASSY., PUMP together to the main frame.
Top:
Grounding Wire (MOTOR ASSY., ASF)
Bottom: Grounding Wire (MOTOR ASSY., PUMP)
MOTOR ASSY., PUMP
Figure 4-76. Removing the Grounding Wire
150

5.
Revision C
Remove the two screws that secure the PUMP, CAP ASSY., and remove the
PUMP, CAP ASSY. upwards.

PUMP, CAP ASSY.
positioning point
Insert the two positioning holes of the PUMP, CAP ASSY. over the
guide pins on the FRAME ASSY., SUB, RIGHT to secure the
PUMP, CAP ASSY. See Figure 4-77.
A D J U S T M E N T
R E Q U IR E D
Whenever the PUMP, CAP, ASSY., is replaced, the corresponding

(p208).
<Adjustment Item>
1. Reset When Pump Motor Change
C.B.S. 3x6
Figure 4-77. Removing the screws from the PUMP, CAP ASSY.
PUMP, CAP ASSY.
Figure 4-78. Removing the PUMP, CAP ASSY.
151
Revision C
4.3.9.2 COVER, CR
Overhead view
1.
2.
Remove the two screws that secure the COVER, CR and remove it.
C A U T IO N
The following are important points when installing the COVER,

CR.
As different types of screws are used, make sure to reinstall the
correct type of screws at the correct positions.
Before screwing the unit, make sure that the cables are not
trapped.
Make sure that the cables of the APG SENSOR are routed
through the cutout of the sponge of the COVER, CR.
COVER, CR
C.B.P. 3x6
C.B.S. 3x6
COVER, CR
Figure 4-79. Removing the COVER, CR
Cable of APG SENSOR
Sponge
152
Revision C
4.3.9.3 INK, SYSTEM, ASSY.

C A U T IO N
1.
2.
SHIELD PLATE, HOLDER, ASSY.

Remove the three screws that secure the SHIELD PLATE, HOLDER, ASSY.
3.
Since the INK, SYSTEM, ASSY. of Epson Stylus Pro 3800/3800C/

3850 and Epson Stylus Pro 3880/3885/3890 has no compatibility, be
careful not to install the wrong one.
Three C.B.S. 3 x 6 screws (9 1 kgf.cm)
tabs
Slide the SHIELD PLATE, HOLDER, ASSY. toward the rear to remove the two
tabs on the rear side, and remove the SHIELD PLATE, HOLDER, ASSY.
Insert the two positioning holes of the SHIELD PLATE, HOLDER,
ASSY. over the guide pins of the FRAME, HOLDER, IC, ASSY., to
secure the SHIELD PLATE, HOLDER, ASSY.
C.B.S. 3x6
positioning points
Figure 4-80. Removing the SHIELD PLATE, HOLDER, ASSY.
FRAME, HOLDER, IC, ASSY.
153

4.
5.
Revision C
Pull out the tube of the PRESSURE, PUMP, ASSY. from the left side of the
FRAME, HOLDER, IC, ASSY. See Figure 4-81.
FFC ASSY., HOLDER
Remove the FFC, ASSY., HOLDER from the nine connectors on the FRAME,
HOLDER, IC, ASSY.
C A U T IO N
When performing the next steps, be careful not to bend the FFC.
6.
Bow the center of the FFC, ASSY., HOLDER and release it from the 20 tabs.
7.
Release the FFC, ASSY., HOLDER from the tab on the left side of the FRAME,
HOLDER, IC, ASSY.

tab
Connectors
tube of the
PRESSURE,
PUMP, ASSY.
tab
Figure 4-81. Releasing the FFC ASSY., HOLDER
154

8.
Remove the three screws that secure the FRAME, HOLDER, IC, ASSY.
9.
Revision C
C.B.S. 3x6
Use a precision screwdriver or a similar tool to pull out the guide pin of the
HOLDER, TUBE from the FRAME, TOP, ASSY., and release the HOLDER,
TUBE.
HOLDER, TUBE
FRAME, TOP,
ASSY.
guide pin
C.B.S. 3x6

C.B.S. 3x6
Figure 4-82. Removing the screws from the FRAME, HOLDER, IC, ASSY.
155
Revision C
10. Disengage the tab and open the HOLDER, FFC, to release the TUBE, ASSY.
HOLDER, FFC
Install the HOLDER, FFC at the position 250 mm away from the
HOLDER, TUBE.
HOLDER, TUBE
HOLDER, FFC
250 mm
tab
TUBE, ASSY.
Figure 4-83. Releasing the TUBE, ASSY.
156
Revision C
11. Slide the FRAME, HOLDER, IC, ASSY. to the right side and disengage the four
tabs, then avoiding the screw mounting tab on the left side from contacting with
the main frame, remove the FRAME, HOLDER, IC, ASSY.
screw mounting tab
Install the FRAME, HOLDER, IC, ASSY. so that its screw

mounting tab is put over the FRAME, TOP, ASSY.
Check that the tabs of the FRAME, HOLDER, IC, ASSY. are
securely engaged to the FRAME, TOP, ASSY.
tabs
screw mounting tab
tabs
FRAME, TOP, ASSY.
Figure 4-84. Removing the FRAME, HOLDER, IC, ASSY.
157
Revision C
12. Remove the COVER, CR. (p152)

BOARD ASSY., SUB
C A U T IO N
Secures the HARNESS,

Grounding Wire and
BOARD ASSY.,SUB
13. Disconnect the all connectors and FFCs from the BOARD ASSY., SUB.
14. Remove the screw that secures the grounding wire of the (MOTOR, INK
SELECTER) to the BOARD ASSY., SUB. See Figure 4-85.
C.B.S. 3 x 6
Do not disconnect/insert FFCs from/into the connectors at an angle.

Doing so may damage, short, or break the terminals in the
grounding wire
(MOTOR, INK SELECTOR)
15. Remove the two screws that secure the STRENGTHEN PLATE, CR and remove
it. See Figure 4-86.
Figure 4-85. Removing the BOARD ASSY., SUB
Two C.B.P. 3 x 6 screws (3 0.5 kgf.cm)

Insert the positioning hole of the STRENGTHEN PLATE, CR over
the guide pin of the CARRIAGE, ASSY. to secure the
STRENGTHEN PLATE, CR. See Figure 4-86.
STRENGTHEN PLATE, CR
C.B.P. 3 x 6
positioning point
Figure 4-86. Removing the STRENGTHEN PLATE, CR
158
Revision C
16. Remove the two screws that secure the SELECTOR, INK, ASSY. including the
damper, and remove the SELECTOR, INK, ASSY. upward from the CARRIAGE,
ASSY.
One C.B.P. 2.5 x 8 screw (2 0.5 kgf.cm)
One C.B.S. 2.5 x 4 screw (2 0.5 kgf.cm)
C A U T IO N
A D J U S T M E N T
R E Q U IR E D
C.B.P. 2.5x8
When installing the SELECTOR, INK, ASSY., make sure not to

mix up the C.B.P. 2.5 x 8 screw and the C.B.P. 2.5 x 4 screws as they
are similar to each other.
Whenever the INK, SYSTEM, ASSY., is replaced, the

<Adjustment Item>
1. Reset When INK SYSTEM ASSY Change
C.B.S. 2.5 x 4
SELECTOR, INK, ASSY.
Figure 4-87. Removing the SELECTOR, INK, ASSY.
159
Revision C
4.3.9.4 POROUS PAD, TRAY, INK EJECT

1.
2.
Remove the INK, SYSTEM, ASSY. (p153)
3.
Remove the POROUS PAD, TRAY, INK EJECT from the TRAY, INK EJECT.
A D J U S T M E N T
R E Q U IR E D
Whenever the POROUS PAD, TRAY, INK EJECT is replaced, the

<Adjustment Item>
1. Reset When Ink Holder Waste Absorber Change
TRAY, INK EJECT
POROUS PAD, TRAY, INK EJECT
Figure 4-88. Removing the POROUS PAD, TRAY, INK EJECT
160
Revision C
4.3.9.5 PRINT HEAD

C A U T IO N
Since the PRINT HEAD of Epson Stylus Pro 3800/3800C/3850 and

Epson Stylus Pro 3880/3885/3890 has no compatibility, be careful
not to install the wrong one.
positioning point
C.B.P. 2.5x8
1.
2.
3.
Perform step 13. to step 16. in 4.3.9.3 INK, SYSTEM, ASSY. (p153) to remove
the SELECTOR, INK, ASSY. from the CARRIAGE, ASSY.
4.
Remove the screw that secures the MOUNTING PLATE, SELECT, INK and
remove it. See Figure 4-89.
MOUNTING PLATE,SELECT,INK
Figure 4-89. Removing the MOUNTING PLATE, SElECT, INK
One C.B.P. 2.5 x 8 screw (3 1 kgf.cm)

Insert the rib of the PRINT HEAD into the cutout of the
MOUNTING PLATE, SELECT, INK to secure the MOUNTING
PLATE, SELECT, INK.
161

5.
Revision C
Remove the EXTENSION SPRING, 5.63 from each hooked tab on the
CARRIAGE, ASSY. and the LEAF SPRING, LOCK, HEAD. See Figure 4-90.
Attach the EXTENSION SPRING, 5.63 so that its both ends face
toward the other side of the CARRIAGE, ASSY..
OK
NG
hooks
End
CARRIAGE, ASSY.
EXTENSION
SPRING, 5.63
LEAF SPRING,
LOCK, HEAD
Figure 4-90. Removing the EXTENSION SPRING, 5.63
EXTENSION SPRING, 5.63
162
Revision C
6.
Slide the GUIDE, TUBE, CR in the direction of the arrow to release the hooks
from the three guide pins on the CARRIAGE, ASSY., and remove it. See Figure
4-91.
7.
Remove the three screws that secure the LEAF SPRING, LOCK, HEAD, and
remove it upward. See Figure 4-92.
CARRIAGE, ASSY.
guide pins
GUIDE, TUBE, CR
Three C.B.P. 2.5 x 8 screws (3 0.5 kgf.cm)

Put the far left section of the LEAF SPRING, LOCK, HEAD under
the HARNESS, HEAD, A/B and the film, to install it.
Figure 4-91. Releasing the GUIDE, TUBE, CR
LEAF SPRING,
LOCK, HEAD
HARNESS, HEAD, A/B

and film
C.B.P. 2.5x8
Figure 4-92. Removing the LEAF SPRING, LOCK, HEAD
163
C A U T IO N
Revision C
Do not disconnect/insert FFCs from/into the connectors at an angle.

Doing so may damage, short, or break the terminals in the
PRINT HEAD
HARNESS, HEAD, A/B
8.
Remove the PRINT HEAD from the CARRIAGE, ASSY., and disconnect the
HARNESS, HEAD, A/B from CN1 and CN2 connectors on the PRINT HEAD.
See Figure 4-93.
A D J U S T M E N T
R E Q U IR E D
Whenever the PRINT HEAD is replaced, the corresponding

(p208).
<Adjustment Item>
1. Cleaning
2. Head Rank ID
9. Print Image
10. Reset When Print Head Change
CN1
CN2
Figure 4-93. Removing the PRINT HEAD
164
Revision C
4.3.9.6 POROUS PAD, INK WASTE BOX, RIGHT/

POROUS PAD, INK WASTE BOX, LEFT
1.
2.

Remove the screw that secures the INK WASTE BOX. See Figure 4-94.
C H E C K
P O IN T
Insert a screwdriver through this hole.

When removing/installing the screw that secures the INK WASTE
BOX, insert a screwdriver (with a 140 mm or longer shaft is
recommended) through the hole on the FRAME ASSY., SUB,
RIGHT as shown in Figure 4-94.
C.B.P. 3x6
Figure 4-94. Removing the screw from the INK WASTE BOX
165

3.
Revision C
Slide the INK WASTE BOX to the left and release it from the tab of the main
frame, and remove the INK WASTE BOX. See Figure 4-95.
Align the two guide pins and one positioning groove of the INK
WASTE BOX with the two positioning holes and one hooked tab of
the main frame to secure the INK WASTE BOX.
positioning point
Left side
Right side
INK WASTE BOX
Engage the hooked

tab with the groove.
positioning point
Figure 4-95. Removing the INK WASTE BOX

POROUS PAD, INK WASTE BOX, RIGHT
INK WASTE BOX
INK WASTE BOX
4.
Figure 4-96. Removing the POROUS PAD, INK WASTE BOX, RIGHT/LEFT
Remove the POROUS PAD, INK WASTE BOX, RIGHT and the POROUS PAD,
INK WASTE BOX, LEFT from the INK WASTE BOX. See Figure 4-96.
A D J U S T M E N T
R E Q U IR E D
Whenever the POROUS PAD, INK WASTE BOX RIGHT/LEFT

are replaced, the corresponding adjustments must be carried out.
<Adjustment Item>
1. Reset When Borderless Absorber Change
166
Revision C
4.3.9.7 PRESSURE, PUMP, ASSY.

1.
2.
Pull out the tube of the PRESSURE, PUMP, ASSY. from the left side of the
FRAME, HOLDER, IC, ASSY. See Figure 4-97.
3.
Peel off the acetate tape that secure the tube of the PRESSURE, PUMP, ASSY.,
and release it. See Figure 4-97.
4.
Disconnect the connectors CN46, CN52 on the BOARD ASSY., MAIN.

See Figure 4-29.
5.
Peel off the acetate tape on the COVER, ENCLOSURE, ASSY, and release the
cables of the MOTOR ASSY., PRESSURIZING and PRESSURE SENSOR/PRESSURE
PUMP HOME SENSOR. See Figure 4-98.
6.
PRESSURE, PUMP, ASSY.
tube of the
PRESSURE,
PUMP, ASSY.
Secure the grounding

wire together with
the PRESSURE,
PUMP, ASSY.
acetate tape
Remove the screw that secures the PRESSURE, PUMP, ASSY. and the grounding
wire to the main unit, and remove the PRESSURE, PUMP, ASSY.
See Figure 4-97.
C.B.S. 3x6

Figure 4-97. Removing the screws from the PRESSURE, PUMP, ASSY.
acetate tape
COVER, ENCLOSURE, ASSY
Figure 4-98. Releasing the HARNESS
167
Revision C
7.
Carry out step 4. of the 4.3.10.2 TIMING BELT, PF (p185), and remove the two
screws of the HOUSING, LOWER.
8.
Lift up the left side of the main frame, and remove the PRESSURE, PUMP,
ASSY., from the main frame. See Figure 4-99.
When installing the PRESSURE, PUMP, ASSY, be sure to insert

the hook and rib on the PRESSURE, PUMP, ASSY. into the
positioning holes on the main frame.
HOUSING, LOWER
Figure 4-99. Removing the PRESSURE, PUMP, ASSY.

Positioning points
rib
hook
168
Revision C
4.3.9.8 CABLE ASSY., ASP

C A U T IO N
When reassembling the CABLE ASSY., ASP, make sure to follow

the procedure described from p171. Otherwise, the product quality
may not be maintained.
CN69
CN70
DISASSEMBLY
1.
2.
3.
CN71
CN72
CN63
4.
Remove the PRINT HEAD. (p161)
5.
Carry out step 1. to step 11. of 4.3.3.15 BASE, ENCLOSURE (p111) to pull out
the BASE, ENCLOSURE.
6.
Disconnect the cables from CN63, CN69, CN70, CN71 and CN72 on the BOARD
ASSY., MAIN.
7.
Remove the two screws that secure the HOLDER,FFC,TUBE.
8.
Figure 4-100. Disconnecting the Cables

HOLDER,FFC,TUBE
Slide the HOLDER,FFC,TUBE in the direction of the arrow to release the two
hooks, and remove the HOLDER,FFC,TUBE.
Hooks
C.B.P. 3x8
Figure 4-101. Removing the HOLDER,FFC,TUBE
169

9.
Revision C
Peel off the acetate tape, and separate the FFCs from the ink tube.
10. Peel off the three acetate tapes to release the CABLE ASSY., ASP.
Acetate tape
Ink tube
FFC
Figure 4-102. Releasing the Ink Tube and FFCs

Acetate tape
CABLE ASSY., ASP
Acetate tape
Figure 4-103. Releasing the CABLE ASSY., ASP
170
Revision C
REASSEMBLY
Holder, FFC
Preparing the tool
When reassembling CABLE ASSY., ASP, use a Space Making Jig to keep
the proper clearance between the ink tube and CABLE ASSY., ASP. Follow
the steps below to create the tool using three pieces of the Holder, FFC.
1.
Cut each of the three Holder, FFC on a dotted red line shown in the figure. The
portion shown in the blue box is used.
2.
Wrap 3 portion of the Holder, FFC together with a cellophane tape and fix it. This
unit is used as a Space Making Jig.
Space Making Jig
Cutoff line
Figure 4-104. Preparing the Space Making Jig
171
Revision C
Procedure
1.
Connect the FFCs (CN1, CN2) to the PRINT HEAD.
2.
Install the PRINT HEAD to the CARRIAGE, ASSY.
3.
Slide the GUIDE, TUBE, CR in the direction of the arrow to insert the two holes
of the GUIDE, TUBE, CR over the tabs of the CARRIAGE, ASSY. Make sure
that the positioning tab of the CARRIAGE, ASSY sticks out from the positioning
hole of the GUIDE, TUBE, CR.
PRINT HEAD
HARNESS, HEAD, A/B
CN1
CN2
Figure 4-105. Installing the PRINT HEAD
Positioning tab and hole

Tabs and holes
GUIDE, TUBE, CR
Figure 4-106. Installing the GUIDE, TUBE, CR
172

4.
Revision C
Secure the LEAF SPRING, LOCK, HEAD with three screws.
LEAF SPRING, LOCK. HEAD
Three C.B.P. 2.5 x 8 screws (3 0.5 kgf.cm)

Put the far left section of the LEAF SPRING, LOCK, HEAD under
the HARNESS, HEAD, A/B and the film, to install it.
C.B.P. 2.5x8
Figure 4-107. Securing the LEAF SPRING, LOCK, HEAD

HARNESS, HEAD, A/B and film
173

5.
Revision C
Secure the MOUNTING PLATE, SELECT, INK with the screw.
One C.B.P. 2.5 x 8 screw (31 kgf.cm)
Positioning point
Insert the rib of the PRINT HEAD into the cutout of the
MOUNTING PLATE, SELECT, INK to secure the MOUNTING
PLATE, SELECT, INK.
6.
C.B.P. 2.5x8
Attach the both hooks of the EXTENSION SPRING, 5.63 to the hooked tabs one
each on the CARRIAGE, ASSY and LEAF SPRING, LOCK, HEAD.
Attach the EXTENSION SPRING, 5.63 so that its both ends face
toward the other side of the CARRIAGE, ASSY..
MOUNTING PLATE, SELECT, INK
OK
NG
Figure 4-108. Installing the MOUNTING PLATE, SELECT, INK
End
Hooked tabs
CARRIAGE, ASSY
LEAF SPRING, LOCK, HEAD
Figure 4-109. Attaching the EXTENSION SPRING, 5.63
174
Revision C
7.
Align the fold line of the SHEET, GUIDE, TUBE with that of the CABLE ASSY.,
ASP, and secure them with double-sided tape.
8.
Insert the SELECTOR, INK, ASSY into the CARRIAGE, ASSY, and secure it
with the two screws.
One C.B.P. 2.5 x 8 screw (2 0.5 kgf.cm)
One C.B.S. 2.5 x 4 screw (2 0.5 kgf.cm)
C A U T IO N
SHEET, GUIDE, TUBE

Fold line
Double-sided tape
When installing the SELECTOR, INK, ASSY., make sure not to

mix up the C.B.P. 2.5 x 8 screw and the C.B.P. 2.5 x 4 screw as they
are similar to each other.
Figure 4-110. Attaching the SHEET, GUIDE, TUBE
BOARD ASSY., SUB

C.B.P. 2.5x8
C.B.S. 2.5x4
SELECTOR, INK, ASSY
Figure 4-111. Installing the SELECTOR, INK, ASSY
175

9.
Revision C
Secure the STRENGTHEN PLATE, CR with two screws. See Figure 4-113.
Two C.B.P. 3 x 8 screws (3 0.5 kgf.cm)

When installing the STRENGTHEN PLATE, CR to the
CARRIAGE, ASSY., be sure to insert the positioning hole of the
STRENGTHEN PLATE, CR over the guide pins of the
CARRIAGE, ASSY. See Figure 4-113.
10. Connect the all connectors and FFCs to the BOARD ASSY., SUB.
Table 4-6. List of Connectors on the BOARD ASSY., SUB

Connector No. Color
CN1
Number of Pins
(FFC)
17
Destination
BOARD ASSY., MAIN
CN2
White
MOTOR, INK SELECTOR
CN3
(FFC)
INK MARK SENSOR
CN4
White
APG SENSOR
CN5
Black
SWITCH, INK SELECTOR
CN6
(FFC)
BOARD ASSY., DETECT, PW; B

Route the cables of the APG SENSOR (CN4) keeping them
from contact with the spring as shown below.
CN5
CN4
CN2
Cables
CN6
CN3
CN1
Figure 4-112. Connector Layout of the BOARD ASSY., SUB

CN4
Spring
The board and the grounding

terminal are secured together.
C.B.S. 3x6
C.B.P. 3x8
BOARD ASSY., SUB
STRENGTHEN
PLATE, CR
APG SENSOR
11. Secure the grounding wire to the BOARD ASSY., SUB with the screw.
Positioning point
Figure 4-113. Installing the BOARD ASSY., SUB
176
Revision C
12. Insert the Space Making Jig in the position shown in Figure 4-114.
C A U T IO N
Before securing the FFC and tube with acetate tape in the next step,
make sure they are NOT in the following conditions.
The FFC is tightly routed and causing the Space Making Jig
to push the ink tube in the direction of the arrow.
Carriage
Screw
Center of Space Making Jig

Space Making Jig
Align center of Space

Making Jig with screw.
Space Making Jig
Align Space Making Jig

with frame R.
Insert Space
Making Jig
between ink tube
and FFC.
GUIDE, TUBE, CR
FFC
Ink tube
Too much slack in the FFC is causing the FFC to push the ink
tube in the direction of the arrow.
Carriage
Frame R
Figure 4-114. Attaching the Space Making Jig
Space Making Jig

Acetate tape
Space Making Jig

Ink tube
GUIDE, TUBE, CR
FFC
Ink tube
13. With the Space Making Jig is attached, temporarily secure the ink tube, FFC,
GUIDE, TUBE, CR with acetate tape.
Figure 4-115. Temporarily Securing with Acetate Tape
177
Revision C
14. Write a line on the ink tube with a pencil at the position shown in Figure 4-116.
Write a line
15. At the 105 mm lined position, align the upper side edge of the FFC with the ink
tube as shown in Figure 4-117, and wrap acetate tape around the FFC and ink
tube.
Edge face of
HOLDLER,FFC,TUBE
Write a line
105 mm
250 mm
16. At the 250 mm lined position, wrap acetate tape around the ink tube.
17. Attach the Holder, FFC to the taped portion of the ink tube and secure the FFC and
GUIDE, TUBE, CR together with the ink tube.
HOLDER,FFC,TUBE
Figure 4-116. Writing a line on the Ink Tube

Lined position
Lined position
GUIDE, TUBE, CR
Holder, FFC
Acetate tape
Holder, FFC
Step 17
FFC
Ink tube
GUIDE, TUBE, CR
Step 15
Upper side edge of FFC
FFC
Ink tube
Figure 4-117. Securing the FFC
178
C A U T IO N
Revision C
Be sure of the following when refolding the FFCs.

Keep the gap between the FFCs within 2 mm. See Figure 4-118.
Check the medially-located FFCs (shown in light blue in the
figure below). If you see too much slack in them, move the fold
line in the direction of red arrow, and if they are tightly routed,
move the fold line in the direction of the blue arrow.
FFC
HOLDER, FFC, TUBE
Original fold line

To remove slack
FFC
C.B.P. 3x8
To loose the FFCs

Within 2 mm
Do not make a fold on the original lines. Doing so may damage

the FFCs.
FFC
Figure 4-118. Installing the HOLDER, FFC, TUBE
NG
Acetate tape
Make sure to fold the five FFCs together.

Space Making Jig
18. Fold the FFCs as shown in Figure 4-118 carefully taking up the slack.
19. Attach the HOLDER, FFC, TUBE, and secure it with the two screws.
20. Peel off the temporarily attached acetate tape, and remove the Space Making
Jig.
Figure 4-119. Removing the Space Making Jig
179
C A U T IO N
Revision C
Before carrying out the following procedure, perform check 1 to 3

below. When one of them is not satisfied, go back to Step12 to
reassemble the CABLE ASSY., ASP again.
Check 1
The gap between the Frame R and GUIDE, TUBE, CR is 2 mm
or more.
C A U T IO N
Check 3
The gap between the guide plate and ink tube is 5 mm or less.
2 mm or more
Ink tube
Frame R
5 mm or less
GUIDE, TUBE, CR
Check 2
Insert a sheet of copy paper (30 mm x 150 mm) between the ink
tube and FFC, and move it from side to side between the clamp
and carriage. The paper moves smoothly without getting stuck.
Copy paper
30 mm
Clamp
180
Revision C
21. Align the fold line of the FFCs with the right edge of the main frame, and secure
the FFCs to the main frame with double-sided tape.
Mark
Double-sided tape Right edge of main frame
22. Fold the FFCs back on themselves so that the folded portion do not extend off the
positions marked on the front side of the main frame, and adjust the FFCs to take
any slack.
23. Secure the FFCs with acetate tape on the position shown in Figure 4-120.
C A U T IO N
When folding back the FFCs with the following steps, make sure
that the gap between FFCs are 5 mm or less. See Figure 4-121.
Acetate tape
Acetate tape
Main frame
24. Fold back the FFCs on the position shown in Figure 4-121, and secure the FFCs
with acetate tape.
25. Route the FFCs on the COVER, HOUSING, LOWER, and secure them to the
COVER, HOUSING, LOWER with double-sided tape.
Mark
Mark
FFC
Figure 4-120. Securing the FFC
Double-sided tape
Within 5 mm
Within 5 mm
COVER, HOUSING, LOWER
Acetate tape
Figure 4-121. Routing the FFCs on the Right Side of the Main Frame
181
Revision C
26. Attach acetate tape on the position shown in Figure 4-122 to secure the six FFCs
together.
27. Fold the FFCs back at the position of the cutout of the HOUSING LOWER ASSY,
and wrap acetate tape around the FFCs at the positions shown in Figure 4-123.
1. Wrap acetate tape

around FFCs
2. Attach acetate tape on
both sides of FFCs
20 to 25 mm
28. Insert the folded part of the FFCs into the cutout of the HOUSING LOWER
ASSY.
FFCs
Figure 4-122. Taping the FFCs
FFCs
Acetate tape
Cutout
HOUSING LOWER ASSY
Figure 4-123. Securing the FFCs to the HOUSING LOWER ASSY
182
Revision C
29. Connect the cables to the CN63, CN69, CN70, CN71 and CN72 on the BOARD
ASSY., MAIN.
30. Push the BASE, ENCLOSURE back into the original position.
31. Route and fold back the FFCs on the COVER, ENCLOSURE, ASSY taking care
of the followings.
CN69
Keep 5 mm or more away from the U-shaped cutout
CN70
Avoid covering the hole shown in Figure 4-125
CN71
32. Install the BASE, ENCLOSURE. (p111)
CN72
33. Install the INK, SYSTEM, ASSY.. (p153)
CN63
When installing the COVER, CR, make sure that the cables of the
APG SENSOR is routed through the cutout of the sponge of the
COVER, CR.
BASE, ENCLOSURE
COVER, CR
Figure 4-124. Connecting the Cables

Cable of APG SENSOR
Holes
5 mm
Sponge
34. Install the COVER, CR. (p152)
U-shaped cutout
35. Install the HOUSING, UPPER. (p107)
Figure 4-125. Routing the FFCs on the COVER, ENCLOSURE, ASSY
183
Revision C

4.3.10.1 SCALE, PF, 180
1.
C A U T IO N
2.
COMBINATION GEAR,
PF, DRIVE
Be careful not to deform or damage the SCALE, PF, 180 when

carrying out the following steps.
Peel off the double-sided tape that secure the SCALE, PF, 180, and remove it from
the COMBINATION GEAR, PF, DRIVE.
Insert the two positioning holes of the SCALE, PF, 180 over the two
ribs of the COMBINATION GEAR, PF, DRIVE, to secure the
SCALE, PF, 180.
SCALE, PF, 180
Figure 4-126. Removing the SCALE, PF, 180
holes
ribs
SCALE, PF, 180

COMBINATION GEAR,
PF, DRIVE
184
Revision C
4.3.10.2 TIMING BELT, PF

1.
2.
Remove the SCALE, PF, 180. (p184)
3.
Remove the retaining ring that secure the SPUR GEAR, 31.5.
See Figure 4-127.
4.
Remove the two screws that secure the HOUSING, LOWER.

See Figure 4-128.

SPUR GEAR, 31.5
retaining ring
Figure 4-127. Removing the SUPUR GEAR, 31.5 (1)
HOUSING, LOWER
C.B.P. 3x8
C.B.P. 3x8
Figure 4-128. Removing the screws from the HOUSING, LOWER
185
Revision C
5.
Lift up the left side of the main frame, and remove the SPUR GEAR, 31.5 and the
COMPRESSION, SPRING, 2.25 from the main frame. See Figure 4-129.
6.
Remove the TIMING BELT, PF from the pinion gear and the COMBINATION
GEAR, PF, DRIVE of the MOTOR ASSY., PF. See Figure 4-130.
A D J U S T M E N T
R E Q U IR E D
Left side
Whenever the TIMING BELT, PF is replaced, the

<Adjustment Item>
1.PF Timing Belt Tension Adjustment
After replacing or removing the TIMING BELT, PF, be sure to
perform the required lubrication. See Chapter 6
"MAINTENANCE" (p269).
COMPRESSION,
SPRING, 2.25
SPUR GEAR, 31.5
Figure 4-129. Removing the SUPUR GEAR, 31.5 (2)

COMBINATION GEAR, PF, DRIVE
TIMING BELT, PF
pinion gear
(MOTOR ASSY., PF)
Figure 4-130. Removing the TIMING BELT, PF
186
Revision C
4.3.10.3 MOTOR, RELEASE, ASSY.
1.
2.
3.
Disconnect the cables from CN41, CN57, CN61 on the BOARD ASSY., MAIN.
See Figure 4-29.
4.
Remove the acetate tapes on the COVER, ENCLOSURE, ASSY. to release the
cables of the MOTOR, RELEASE, ASSY. See Figure 4-131.
acetate tapes
Route the cables of the MOTOR, RELEASE, ASSY. with other

cables and secure them with the acetate tapes as shown in Figure
4-131.
5.
Release the cables of the parts listed below, which are components in the
MOTOR, RELEASE, ASSY. from the two cable hooks. See Figure 4-132.
MOTOR ASSY., PF
MOTOR ASSY., RELEASE
RELEASE SENSOR
Figure 4-131. Releasing the MOTOR, RELEASE, ASSY. Cables (1)

cable hooks
Figure 4-132. Releasing the MOTOR, RELEASE, ASSY. Cables (2)
187

6.
7.
Remove the HARNESS, ENCODER, PF secured to the MOTOR, RELEASE,

ASSY., with the two-sided tape. See Figure 4-133.
C.B.S. 3x6
Remove the three screws that secure the MOTOR, RELEASE, ASSY. See Figure
4-134.
8.
Revision C
Remove the TIMING BELT, PF from the pinion gear of the MOTOR ASSY., PF
and remove the MOTOR, RELEASE, ASSY.
A D J U S T M E N T
R E Q U IR E D
C.B.S. 3x6
Whenever the MOTOR, RELEASE, ASSY., is replaced, the

<Adjustment Item>
1. PF Adjustment
2. EJ Adjustment
MOTOR, RELEASE, ASSY.
MOTOR, RELEASE, ASSY.

HARNESS, ENCODER, PF
Two-sided Tape
C.B.S. 3x6
TIMING BELT, PF
Figure 4-133. Removing the HARNESS, ENCODER, PF
Figure 4-134. Removing the screws from the MOTOR, RELEASE ASSY.
188
Revision C
4.3.11 Removing the Carriage Mechanism
4.3.11.1 CARRIAGE, ASSY.

1.
2.
Remove the COVER, HOUSING, LOWER. (p108)
3.
Remove the MOTOR ASSY., CR. (p123)
4.
Remove the SCALE, CR. (p132)
5.
Remove the PUMP, CAP, ASSY. (p150)
6.
7.
C.B.S. 3x6
8.
Remove the PRINT HEAD. (p161)
9.
Remove the screw on the rear of the main unit that secures the grounding wire of
the MOTOR ASSY., ASF and the MOTOR SSY., PUMP, and release them from
the main frame. See Figure 4-135.
Secure the two harnesses together.

Top : Grounding Wire (MOTOR ASSY., ASF)
Bottom: Grounding Wire (MOTOR ASSY., PUMP)
Figure 4-135. Releasing the HARNESS
10. Push the PULLEY, DRIVEN, ASSY. in the direction of the arrow, and remove the
PULLEY, DRIVEN, ASSY. and the BELT, CR from the HOLDER, PULLEY,
DRIVEN. See Figure 4-136.
Be sure to install the PULLEY, DRIVEN, ASSY. to the HOLDER,
PULLEY, DRIVEN so that the protrusion of the PULLEY,
DRIVEN, ASSY. is seen as shown in Figure 4-136.
Left front side of the printer

BELT, CR
protrusion
PULLEY, DRIVEN, ASSY.
Figure 4-136. Removing the PULLEY, DRIVEN, ASSY.
189
Revision C
11. Remove the FFCs secured with the two-sided tape to the FRAME ASSY., SUB, RIGHT.
See Figure 4-137.
12. Remove the acetate tape shown in Figure 4-138.
C.B.S. 3x6
13. Remove the five screws that secure the FRAME ASSY., SUB, RIGHT and remove it.
See Figure 4-137, 4-138.
C H E C K
P O IN T
Five C.B.S. 3 x 6 screws (9 1 kgf.cm)

To remove/install the two of the five C.B.S. 3x6 screws, insert a
screwdriver through the holes on the FRAME, ASSY, SUB,
RIGHT shown in Figure 4-137.
Make sure to carry out the followings when installing the FRAME
ASSY., SUB, RIGHT to the main unit.
Be sure to align the seven positioning holes of the FRAME
ASSY., SUB, RIGHT with the seven ribs on the main frame.
After fastening the screws shown in Figure 4-138, be sure to
reattach the acetate tape, which is removed in step 11., to cover
the screw head and the rib so as not to damage the FFCs with
them.
positioning points
C.B.S. 3x6
acetate tape

positioning points
Two-sided Tape
positioning points
C.B.S. 3x6
Figure 4-138. Removing the screws from the FRAME ASSY., SUB, RIGHT
Insert a screwdriver through those holes.
FRAME ASSY., SUB, RIGHT
Figure 4-137. Removing the FRAME ASSY., SUB, RIGHT
190
Revision C
14. Slide the CARRIAGE, ASSY rightward to remove it from the Carriage Shaft.
A D J U S T M E N T
R E Q U IR E D
Whenever the CARRIAGE ASSY, is replaced, the corresponding

(p208).
<Adjustment Item>
7. T&B&S Adjustment
9. Print Image
Carriage Shaft
CARRIAGE, ASSY.
Figure 4-139. Removing the CARRIAGE, ASSY.
191
Revision C
4.3.11.2 BOARD ASSY., ENCODER

tabs
Rear side
1.
Remove the CARRIAGE, ASSY. (p189)
2.
Release the four tabs that secure the COVER, ENCODER and remove it.
See Figure 4-140.
COVER, ENCODER
Insert the positioning hole of the COVER, ENCODER over the

guide pin of the CARRIAGE, ASSY. to secure the COVER,
ENCODER. See Figure 4-140.
positioning point
3.
Remove the all FFCs on the BOARD ASSY., ENCODER. See Figure 4-141.
Table 4-7. Connectors on BOARD ASSY., ENCODER
4.
Connector No.
Color
CN1
(FFC)
No. of Pins
8
BOARD ASSY., SUB
Destination
CN2
(FFC)
BOARD ASSY., DETECTOR, PW; B
Remove the two screws that secure the BOARD ASSY., ENCODER and remove
it. See Figure 4-141.
CARRIAGE, ASSY.
Figure 4-140. Removing the COVER, ENCODER

Rear side
BOARD ASSY., ENCODER
Two C.B.P. 2.5 x 8 screws (1 0.5 kgf.cm)
A D J U S T M E N T
R E Q U IR E D
Whenever the BOARD ASSY., ENCODER is replaced,

the corresponding adjustments must be carried out.
<Adjustment Item>
7. T&B&S Adjustment
9. Print Image
CN1
CN2
C.B.P. 2.5x8
Figure 4-141. Removing the BOARD ASSY., ENCODER
192
Revision C
4.3.11.3 BOARD ASSY., INK MARK

Rear side
1.
2.
From the rear side of the CARRIAGE, ASSY., remove the screw that secures the
HOLDER, DETECTOR, PW. See Figure 4-142.
3.
HOLDER, DETECTOR, PW
One C.P.B. 1.7 x 8 screw (1.25 0.25 kgf.cm)
Disconnect the HARNESS, INK MARK from CN1 connector on the BOARD
ASSY., INK MARK, and remove the BOARD ASSY., INK MARK.
See Figure 4-143.
Insert the positioning hole of the BOARD ASSY., INK MARK over
the guide pin of the CARRIAGE, ASSY. to secure the BOARD
ASSY., INK MARK. See Figure 4-143.
C.P.B. 1.7x8
CARRIAGE, ASSY.
Figure 4-142. Removing the HOLDER, DETECTOR, PW
HARNESS, INK MARK
CN1
positioning point
BOARD ASSY,
INK MARK
Figure 4-143. Removing the BOARD ASSY., INK MARK
193
Revision C
4.3.11.4 BOARD ASSY., DETECTOR, PW; B

Rear side
1.
2.
From the rear side of the CARRIAGE, ASSY., remove the screw that secures the
HOLDER, DETECTOR, PW. See Figure 4-144.
3.
HOLDER, DETECTOR, PW
One C.P.B. 1.7 x 8 screw (1.25 0.25 kgf.cm)
Disconnect the HARNESS, PW from CN1 connector on the BOARD ASSY.,

DETECTOR, PW; B, and remove the BOARD ASSY., DETECTOR, PW; B.
See Figure 4-145.
CARRIAGE, ASSY.
C.P.B. 1.7x8
Figure 4-144. Removing the HOLDER, DETECTOR, PW

BOARD ASSY., DETECTOR, PW; B
HARNESS, PW
CN1
Figure 4-145. Removing the BOARD ASSY., DETECTOR, PW; B
194
Revision C
4.3.11.5 BELT, CR
Rear side
1.
2.
Remove the BELT, CR from the belt holding part on the rear side of the
CARRIAGE, ASSY.
Make sure to check the following points when installing the BELT, CR.
Set the BELT, CR so that its lumpy side faces inward.
Put the both-sides-lumpy part of the BELT, CR into the belt
holding part of the CARRIAGE ASSY.
Inner side: lumpy
Outer side: flat
Both-sideslumpy part
BELT, CR
Inner side: lumpy

Outer side: flat
CARRIAGE, ASSY.
Figure 4-146. Removing the BELT, CR
Belt holding part
195
Revision C
4.3.12 PRINTER MECHANISM

4.3.12.1 Replacing the PRINTER MECHANISM
1.
Name: PRINTER MECHANISM, ASP
Remove the parts listed below from the old printer, and install them to the
PRINTER MECHANISM, ASP except for the consumables.
Consumable goods (Ink cartridge, Maintenance cartridge)
BOARD ASSY., MAIN
PAPER, SUPPORT, MANUAL, ASSY.
PAPER, SUPPORT, ASSY.
STACKER, C
C H E C K
P O IN T
When the PRINTER MECHANISM, ASP needs to be replaced due

to a failure of the BOARD ASSY., MAIN, the BOARD ASSY.,
MAIN also must be replaced with a new one.
2.
A CD-ROM that contains mechanism parameter data comes with the PRINTER
MECHANISM, ASP. Load the CD-ROM into to the PC.
3.
Start up the Adjustment program.

NVRAM Backup utility will automatically start up when the Adjustment
program is started. Using the utility, write the mechanism parameter data into the
PRINTER MECHANISM, ASP. See Chapter 5 5.3.6 Parameter Backup (Page
231) for the operation instructions.
196
Revision C
4.4 Disassembly/Assembly Procedure (Group 2)
Front side of the printer
C.B.S. 3x6
This section describes disassembly/assembly procedures required only for off-site

servicing.

4.4.1.1 ASF, ASSY.
1.
2.

Carry out step 1. to step 9. of 4.3.3.15 BASE, ENCLOSURE (p111), and remove
the PAPER, GUIDE, LOWER, L and PAPER, GUIDE, LOWER, R.
3.
Remove the two screws that secure the left and right GUIDE, ROLLER, LDs, and
remove the two GUIDE, ROLLER, LDs. See Figure 4-147.
C H E C K
P O IN T
hook
Two (one for each) C.B.S. 3 x 6 screws (9 1 kgf.cm)

When removing/installing the screw that secures the GUIDE,
ROLLER, LD on the left side, use a screwdriver with a 100 mm or
shorter shaft.
tab
Figure 4-147. Screws, hooks and tabs that secure the GUIDE, ROLLER, LD
Rear side of the printer
4.
Lift up the two GUIDE, ROLLER, LDs on the rear side of the main unit to
disengage the hook and the tab, and remove the GUIDE, ROLLER, LDs. See
Figure 4-148.
GUIDE, ROLLER, LDs
Figure 4-148. Removing the GUIDE, ROLLER, LDs
197
Revision C
5.
Disconnect the connector from the ASF SENSOR.
6.
Release the FFC and cables listed below from the cable guides on the ASF,
ASSY.See Figure 4-149.
7.
HARNESS, DETECTOR, ASF
HARNESS, DETECTOR, RELEASE
HARNESS, DETECTOR, ASF
cable guides
ASF SENSOR
Remove the screw that secures the grounding wire of the MOTOR ASSY., ASF
and remove the wire. See Figure 4-150.
HARNESS, DETECTOR, RELEASE
Figure 4-149. Releasing the FFC and cables

C.B.P. 3x8
Put the screwdriver
through this hole.
grounding wire
(MOTOR ASSY., ASF)
MOTOR ASSY., ASF
Figure 4-150. Removing the screws from the MOTOR ASSY., ASF
198

8.
9.
Revision C
Disconnect the relay connector of the MOTOR ASSY., ASF, and release the
cables from the two cable hooks. See Figure 4-41.
tab
tab
Remove the four screws that secure the ASF, ASSY. See Figure 4-151.
Two SHAFT, MOUNT, PLATEs: (9 1 kgf.cm)

Two C.B.S. (P4). 3 x 8 screws: (9 1 kgf.cm)
10. Lift up the ASF, ASSY., to disengage the two tabs from the main frame and
remove the ASF, ASSY. See Figure 4-151.
A D J U S T M E N T
R E Q U IR E D
Whenever the ASF, ASSY., is replaced, the corresponding

(p208).
<Adjustment Item>
1. LD Roller Position Adjustment
2. Reset When ASF Unit Change
SHAFT, MOUNT, PLATE
SHAFT, MOUNT, PLATE

Rear side
main frame
ASF, ASSY.
C.B.S. (P4). 3x8
C.B.S. (P4). 3x8
Figure 4-151. Removing the ASF, ASSY.
199
Revision C
Be sure to position the notch of the FLAG, DETECTOR,

RELEASE and the red marking part of the SPUR GEAR, 22, B
as shown in the figure below to install the MOTOR, RELEASE,
ASSY.
FLAG, DETECTOR, RELEASE
positioning point
SPUR GEAR, 22, B
Route the cables correctly as shown in the figure below.

Adjust the length of the cables
and secure them with cable hooks.
cable of MOTOR
ASSY.,RELEASE
cable of MOTOR ASSY., PF
200
Revision C
4.4.1.2 PULLEY, DRIVEN, ASSY.
Rear side
1.
2.
Remove the ASF, ASSY. (p197)
3.
Remove the EXTENSION SPRING 28.38 from the each hook of the main frame
and the HOLDER, PULLEY, DRIVEN.
4.
Slide the HOLDER, PULLEY, DRIVEN to the right to disengage the two tabs,
and remove the HOLDER, PULLEY, DRIVEN to the front.
5.
Push down the PULLEY, DRIVEN, ASSY., to release the PULLEY, DRIVEN,
ASSY. and the BELT, CR from the HOLDER, PULLEY, DRIVEN.
Be sure to install the PULLEY, DRIVEN, ASSY. to the HOLDER,
PULLEY, DRIVEN so that the protrusion on the shaft of the
PULLEY, DRIVEN, ASSY. faces downward.
tabs
EXTENSION SPRING 28.38
Figure 4-152. Removing the EXTENSION SPRING 28.38 and HOLDER, PULLEY, DRIVEN
Left front side
BELT, CR
protrusion
PULLEY, DRIVEN, ASSY.
Figure 4-153. Removing the PULLEY, DRIVEN, ASSY.
201
Revision C
4.4.1.3 ASF SENSOR

1.
2.
3.
Disengage the two tabs of the FLAG, DETECTOR, ASF on the left side of the
ASF, ASSY. from the inside, and remove the FLAG, DETECTOR, ASF.
FLAG, DETECTOR, ASF
Be sure to align the two grooves of the FLAG, DETECTOR, ASF

with the ribs of the LD ROLLER SHAFT to install the FLAG,
DETECTOR, ASF.
FLAG, DETECTOR, ASF
grooves
4.
ribs
Figure 4-154. Removing the FLAG, DETECTOR, ASF
Disengage the four tabs of the ASF SENSOR, and remove the ASF SENSOR.
ASF SENSOR
Figure 4-155. Removing the ASF SENSOR
202
Revision C
4.4.1.4 PAPER, DETECTOR, ASSY.

Right rear side
1.
2.
3.
Disconnect the cable from CN54 on the BOARD ASSY., MAIN. See Figure 4-29.
4.
Remove the acetate tapes on the COVER, ENCLOSURE, ASSY. to release the
cables of the PAPER, DETECTOR, ASSY. (PE SENSOR). See Figure 4-156.
acetate tape
Route the cables of the PAPER, DETECTOR, ASSY. with other

cables and secure them with the acetate tapes as shown in Figure
4-156.
5.
Release the cables of the PAPER, DETECTOR, ASSY., from the three cable
hooks. See Figure 4-157.
6.
Figure 4-156. Releasing the PAPER, DETECTOR, ASSY. (PE SENSOR) Cables
Right rear side
cable hooks
Figure 4-157. Releasing the PAPER, DETECTOR, ASSY. Cables
203

7.
8.
Revision C
Release the cables of the PAPER, DETECTOR, ASSY., from the two cable hooks
on the main frame.
cable hooks
While releasing the center tab of the PAPER, DETECTOR, ASSY. with a
precision screwdriver or a similar tool, lift the PAPER, DETECTOR, ASSY. to
disengage the two tabs, and remove it from the main frame.
PAPER, DETECTOR, ASSY.
Route the cables of the PAPER, DETECTOR, ASSY., as shown in

the figure below.
Figure 4-158. Removing the PAPER, DETECTOR, ASSY.
204
Revision C
4.4.1.5 SHAFT, RELEASE, ASSY.

1.
2.
Rear side of the printer

SHAFT, RELEASE, ASSY.
3.
Remove the MOTOR, RELEASE, ASSY. (p187)
4.
Remove the four screws that secure the SHAFT, RELEASE, ASSY. See Figure
4-159.
5.
Lift up the SHAFT, RELEASE, ASSY. while pushing down the three tabs on the
SHAFT, RELEASE ASSY. See Figure 4-160.
6.
Slide the SHAFT, RELEASE, ASSY. leftward to release the SHAFT, RELEASE,
PAPER GUIDE, UPPER from the main frame, and then remove the SHAFT,
RELEASE, ASSY. See Figure 4-160.
C.B.S. 3x6
Figure 4-159. Removing the screws from the SHAFT, RELEASE, ASSY.
SHAFT, RELEASE, PAPER

GUIDE, UPPER
Rear side of
the printer
SHAFT, RELEASE, ASSY.
tabs
Figure 4-160. Removing the SHAFT, RELEASE, ASSY.
205
Revision C
4.4.1.6 PAPER GUIDE, UPPER, ASSY.

1.
Remove the MOTOR, RELEASE, ASSY. (p187)
2.
Remove the PAPER, DETECTOR, ASSY. (p203)
3.
Remove the SHAFT, RELEASE, ASSY. (p205)
4.
Release the eight TORSION SPRING, PAPER GUIDE, UPPERs from each hook
on the main frame.
hook
Rear of the printer
TORSION SPRING, PAPER GUIDE, UPPERs
Figure 4-161. Removing the TORSION SPRING, PAPER GUIDE, UPPERs
206

5.
Revision C
Follow the steps described below to remove the each of the eight PAPER GUIDE,
UPPER ASSYs from the main frame.
1.
2.
Front side of the printer

dowels
Lift the PAPER GUIDE, UPPER, ASSY. to disengage its left and right
dowels from the main frame.
Slightly move the PAPER GUIDE, UPPER, ASSY. toward the rear of the
printer, and pull the assy downward to remove it.
PAPER GUIDE,
UPPER, ASSY.
Figure 4-162. Removing the PAPER GUIDE, UPPER, ASSY.
207
CHAPTER
ADJUSTMENT
Revision C
5.1 Overview
5.1.3 Parts and Units that Require Adjustments

The following parts and units require adjustments after they are repaired or replaced.
This chapter describes the Adjustment Program software utility and the adjustment
procedures required after repairing or replacing certain parts.
Table 5-1. Parts and Units that Require Adjustments

Part or Unit Name (Disassembly/Reassembly reference page)
5.1.1 Precautions
ASF, ASSY. (p197)
Always observe the following cautions whenever an adjustment is made on the printer.
PRINTER MECHANISM (p196)
C A U T IO N
Always refer to "5.1.4 Required Adjustments by Part or Unit"

(Page 210) and make sure to perform all adjustments listed in
the table in the given order.
Always read and follow the precautions given in each section
that explains each adjustment. Ignoring the precautions can
result in malfunction of the printer.
ENCODER, PF, ASSY.(p128)

CARRIAGE, ASSY (p189)
BOARD ASSY., ENCODER(p192)
TIMINIG BELT, PF (p185)
5.1.2 Adjustment Workflow
See "5.1.3 Parts and Units that Require Adjustments" (Page 209) to check whether the
part you repaired or replaced is included in the list. And, if it is, see "5.1.4 Required
Adjustments by Part or Unit" (Page 210) to make sure what adjustments must be made.
Be sure to perform all the required adjustments in the specified order given in the table.
Is the part you repaired or replaced

included in "Table 5-1. Parts and
Units that Require Adjustments" (P.
209)?
YES
See "Table 5-2. Required
Adjustments in the Order of
Execution" (P. 210) to check the
required adjustments and the correct
order to perform them.
NO
PRINT HEAD (p161)

BOARD ASSY., MAIN* (p113)
POROUS PAD, TRAY, INK EJECT (p160)
POROUS PAD, INK WASTE BOX, RIGHT / POROUS PAD, INK WASTE BOX,
LEFT (p165)
No adjustment necessary
Note *:
Required adjustments after repairing or replacing the BOARD ASSY., MAIN differs
according to whether parameters stored on the NVRAM can be backed up or not.
5.2 Mechanical Adjustment (P. 217)

5.3 Standard Adjustment (P. 222)
5.4 Check Results (P. 264)
5.5 Reset Counters (P. 268)
ADJUSTMENT
Overview
209
Revision C
5.1.4 Required Adjustments by Part or Unit
Table 5-2. Required Adjustments in the Order of Execution (continued)
The following table lists the parts/units and the adjustments required whenever
replacing or repairing them. The adjustments are listed in the order of executing them.
Part Name
PG Position Adjustment
Print Head Slant Adjustment (PF)
---
P. 224
Ink Mark Sensor Adjustment for Auto

Nozzle Check
---
P. 249
---
P. 253
Page
---
P. 252
CARRIAGE,
ASSY.
Table 5-2. Required Adjustments in the Order of Execution
ASF, ASSY
PRINTER
MECHANISM
MOTOR ASSY.,
CR
ENCODER, PF,
ASSY
RP*1 RM*2
RP*1 RM*2 Page
--P. 226
--P. 220
"*2": RM = Required whenever repairing the part (includes when it is just removed and
reinstalled)
Required Adjustment
Print Head Slant Adjustment (CR)
Note "*1": RP = Required whenever replacing the part with a new one
Part Name
Required Adjustment
1
LD Roller Position Adjustment
P. 219
T&B&S Adjustment
---
Reset When ASF Unit Change
---
P. 256
P. 268
Colorimetric Calibration Tool
---
P. 236
Parameter Backup
---
P. 231
Print Image
---
P. 265
P. 226
P. 220
P. 224

Nozzle Check
P. 249
P. 253
P. 252
T&B&S Adjustment
P. 256
P. 236
Print Image
P. 265
Reset When INK SYSTEM ASSY Change
---
P. 268
Write Constant When CR change
---
P. 263
Reset When CR Motor Change
---
P. 268
P. 226
P. 220
P. 224

Nozzle Check
P. 249
P. 253
P. 252
T&B&S Adjustment
P. 256
P. 236
INK, SYSTEM,
ASSY.
Print Image
P. 265
TIMING BELT, PF
PF Timing Belt Tension Adjustment
P. 217
MOTOR,
RELEASE, ASSY.
PF Adjustment
P. 258
EJ Adjustment
P. 260
ADJUSTMENT
BOARD ASSY.,
ENCODER
Overview
210
Revision C
Part Name
Part Name
Required Adjustment
1
Cleaning
RP*1 RM*2 Page
--P. 234
--P. 223
Required Adjustment
1
Head Rank ID
RP*1 RM*2 Page
--P. 223
--P. 222
Head Rank ID
RTC&USB ID
---
P. 226
Input Serial Number
---
P. 235
---
P. 220
Initial Ink Charge Flag ON/OFF
---
P. 230
---
P. 224
Install F/W
---
P. 248
P. 252
---
P. 263
P. 253
---
P. 226
P. 236
---
P. 220
Print Image
P. 265
---
P. 224
10 Reset When Print Head Change
---
P. 268
PUMP, CAP ASSY.
Reset When Pump Motor Change
---
---
P. 268

10
Nozzle Check
P. 249
BOARD ASSY.,
MAIN
[Backup OK]
Install F/W
---
P. 248
PRINT HEAD
Parameter Backup
---
P. 231
RTC&USB ID
---
P. 222
ADJUSTMENT
BOARD ASSY.,
MAIN
[Backup NG]
POROUS PAD,
TRAY, INK EJECT
POROUS PAD,
INK WASTE BOX,
RIGHT / POROUS
PAD, INK WASTE
BOX, LEFT
Overview
11 Auto Uni-D Adjustment
---
P. 253
12 Auto Bi-D Adjustment
---
P. 252
13 T&B&S Adjustment
---
P. 256
14 PF Adjustment
---
P. 258
15 EJ Adjustment
---
P. 260
16 Colorimetric Calibration Tool
---
P. 236
17 Print Image
---
P. 265
Reset When Ink Holder Waste Absorber

Change
---
P. 268
Reset When Borderless Absorber Change
---
P. 268
211
Revision C
5.1.5 Description of Adjustments

The following tables describe the general outline of the adjustments.
Note "*1": AU = Software tool including Adjustment Program
"*2": AT = Jig or Tool for the adjustment (does not include the program tool)
MECHANICAL ADJUSTMENT
Adjustment
General Overview
Tool
AU*1 AT*2
Page
PF Timing Belt Tension Adjustment
Adjusts the tension of the PF Timing Belt to a specified level.
---
P. 217
LD Roller Position Adjustment
Adjusts the height of the LD Roller to ensure stable paper feeding.
---
P. 219
Adjusts the platen gap to the proper amount.
---
P. 220
STANDARD ADJUSTMENT
Adjustment
General Overview
Tool
AU*1 AT*2
Page
RTC&USB ID
Carries out the initialization of the RTC and writes USB ID.
---
Head Rank ID
Writes the Head Rank ID.
---
P. 223
Prints an adjustment pattern to check if the print head is slanted in the PF direction and corrects if slanted.
---
P. 224
Prints an adjustment pattern to check if the print head is slanted in the CR direction and corrects if slanted.
---
P. 226
Initial Ink Charge Flag ON/OFF
Sets or clears a flag for initial ink charge as necessary after replacing the main board.
---
P. 230
Parameter Backup
Backs up the parameters stored in the NVRAM on the previous board and uploads it to the new board.
---
P. 231
Check PG
Checks the operation of the APG.
---
P. 233
Initial ink Charge
P. 222
Performs an initial ink charge.
---
P. 234
Cleaning
Carries out various cleanings.
---
P. 234
Input Serial Number
Writes and reads the serial number.
---
P. 235
Adjusts the amount of ink droplets.
P. 236
Install F/W
Installs the firmware.
---
P. 248
Ink Mark sensor Adjustment for Auto Nozzle Check
Checks and adjusts the operation of the ink mark sensor.
---
P. 249
Washing Head And Discharge Ink
Carries out head washing and discharging of ink.
---
P. 251
Adjusts the Bi-D automatically.
---
P. 252
Adjusts the Uni-D automatically.
---
P. 253
ADJUSTMENT
Overview
212
Revision C
Adjustment
General Overview
Tool
AU*1 AT*2
Page
Check the Release Of Grid Roller
Checks the release operation of the grid roller.
---
Check Network Communication
Checks if the printer is recognized over a network.
---
P. 255
T&B&S Adjustment
Adjusts the position to start printing on the paper.
---
P. 256
PF Adjustment
Adjusts a pitch of paper feeding during printing except for printing on the bottom area.
---
P. 258
EJ Adjustment
Adjusts a pitch of paper feeding during printing on the bottom area.
---
P. 260
Check Ink Selector Operation.
Checks the switching operation between the Photo Black and the Matte Black.
---
P. 262
Stores characteristic values of the CR Motor into the NVRAM in order to apply an appropriate current to the motor.
---
P. 263
P. 254
CHECK RESULTS
Adjustment
General Overview
Tool
AU*1 AT*2
Page
Check Nozzle
Checks the nozzles for clogging.
---
Print Image
Prints an image to check the print quality.
---
P. 265
Print Results
Prints all adjustment parameters, life counters, and error histories stored on the NVRAM.
---
P. 266
Check Alignment
Checks for any mis-alignment.
---
P. 267
P. 264
RESET COUNTERS
Adjustment
General Overview
Tool
AU*1 AT*2
Reset When Cleaning Unit Change
Resets life counter of the PUMP, CAP, ASSY.
---
Reset When Print Head Change
Resets life counter of the PRINT HEAD
---
Resets life counter of the PUMP, CAP, ASSY.
---
Resets life counter of the INK SYSTEM ASSY (Ink Supply Tube and Ink Selector).
---
Reset When Ink Holder Waste Absorber Change
Resets life counter of the POROUS PAD, TRAY, INK EJECT.
---
Reset When Borderless Absorber Change
Resets life counter of the POROUS PAD, INK WASTE BOX, RIGHT/LEFT.
---
Resets life counter of the MOTOR ASSY., CR.
---
Reset When ASF Unit Change
Resets life counter of the ASF, ASSY.
---
ADJUSTMENT
Overview
Page
P. 268
213
Revision C
5.1.6 Tools for Adjustments

The table below shows the tools required for adjusting the printer.
Table 5-3. Tools for Adjustments
Type
Hard
Tool
Part Number
Remarks
Thickness Gauge T = 0.90
Name
commercially
available
---
Thickness Gauge T = 1.00
commercially
available
---
Sonic Tension Meter U-507
1294120
---
Code type microphone (U-505)
1277074
---
---
Individually
available upon
request
---
Individually
available upon
request
---
Individually
available upon
request
Roller LD Height Adjustment Gauge
Roller LD Height Adjustment Tool
Roller LD Height Confirmation Standard
Enhanced Matte Paper (A4 or Letter)

Archival Matte Paper (A4 or Letter)
Software
Tool
Note *:
---
Genuine paper
Economy Super Fine Paper (A4)
---
Adjustment Program*
---
Genuine paper
Supplied
NVRAM Backup Utility
---
Supplied
---
Supplied
Since the adjustment program differs in Epson Stylus Pro 3800/3800C/3850 and
Epson Stylus Pro 3880/3885/3890, be careful not to use the wrong one.
ADJUSTMENT
Overview
214
Revision C
5.1.7 Adjustment Program Basic Operations
Startup
This section describes the basic operations of the Adjustment Program.

C A U T IO N
Since the adjustment program differs in Epson Stylus Pro 3800/

3800C/3850 and Epson Stylus Pro 3880/3885/3890, be careful not to
use the wrong one.
OS:
Windows 2000, XP
Interface:
USB
The printer driver must have been installed.
1.
2.
3.
System Requirements
When you start the Adjustment program for this printer, the NVRAM Backup
Utility will automatically start up. Unless carrying out parameter writing, execute
parameter reading before carrying out the adjustments. For operation of the
NVRAM Backup Utility, see "5.3.6 Parameter Backup" (Page 231).
4.
Double-click on adjwiz2.exe, to start the NVRAM Backup Utility.

See "5.3.6 Parameter Backup" (Page 231) to execute parameter backup, and
complete the NVRAM Backup Utility.
The startup screen of the Adjustment Program appears. Select whether to
carry out the adjustments in Sequential Mode or Individual Mode.
Click [Start].
Figure 5-1. Adjustment Program Startup Screen
ADJUSTMENT
Overview
215
Revision C
Sequential mode
By selecting a part you replaced or repaired, this mode guides you to perform all
the required adjustments in a predetermined sequence.
1.
2.
Individual mode
This mode allows you to select and perform an adjustment individually.
1.
Highlight the target adjustment item and click [OK].
Highlight the part you replaced or repaired in the left box and click [Add].
Click [OK].
Figure 5-3. Individual Mode

Figure 5-2. Sequential Mode
ADJUSTMENT
Overview
216
Revision C
5.2 Mechanical Adjustment
C A U T IO N
5.2.1 PF Timing Belt Tension Adjustment
Pluck the belt as gently as possible so it can be measured by the

tension meter.
Do not allow the measurement microphone and the timing belt
to contact with each other when the belt is plucked.
Purpose
In order to apply a proper tension to the PF timing belt, this adjustment must be
carried out whenever the belt is replaced.
Required Tool
Sonic Tension Meter U-507
Tweezers or a similar tool to pluck the Timing Belt
Utility Tool (adjustments can be carried out without this)
Code type microphone (U505)
Standard Value
12.05 to 15.05N
Procedure
C A U T IO N
1.
2.
C H E C K
P O IN T
3.
When carrying out the following procedure, be careful not to

deform or damage the SCALE, PF.
Input the following belt information to the tension meter.

z M: 001.3 g/m
z W: 005.0 mm
z S: 0052 mm
Put the measurement microphone of the tension meter near the timing belt.
Bring the measurement microphone closer to the belt within a
range of about 5 mm away from the belt. Be careful not to make
them contact with each other.
Within 5mm
Figure 5-4. Tension Measurement
Push the [MEASURE] button on the tension meter and pluck the timing belt
using the tweezers to perform the tension measurement.
ADJUSTMENT
Mechanical Adjustment
217

4.
5.
6.
7.
Revision C
If the measured value is within the range of standard value, adjustment is not
necessary.
If the measured value fell outside the range, proceed to the next step to carry
out the tension adjustment.
Loosen the two screws that secure the PF motor and then slide the motor in
order to adjust the tension of the timing belt.
When the adjustment is completed, tighten the two screws and perform the
measurement again.
When the measured value falls within the specified range, confirm it by
performing the measurement another three times.
Screw
Figure 5-5. Tension Adjustment
ADJUSTMENT
218
Revision C
5.2.2 LD Roller Position Adjustment

Adjust the height of the LD Roller in order to prevent a multi-feed or non-feed error.
Roller LD Height Adjustment Tool
Roller LD Height Adjustment Gauge
Roller LD Height Confirmation Standard
Roller LD height
adjustment tool
Rib
Tool
Standard Value
Must be judged as appropriate by the Roller LD Height Adjustment Tool
Procedure
1.
2.
3.
4.
5.
6.
7.
Install the ASF unit to the main unit.

When installing, keep the left/right LD roller guides removed.
From the rear of the main unit, set the roller LD height adjustment tool along
the rib of the ASF unit.
Install the right LD roller guide to the main frame, and lightly secure it with a
screw.
Turn ON the power of the roller LD height adjustment tool.
Put the roller LD height adjustment gauge into the hole shown in Figure 5-7.
Change the gauge type until the adjustment tool judges that the height is
appropriate.
When the appropriate gauge is selected by the adjustment tool, tighten the
screw that was lightly tightened at Step 3.
Install the left LD roller guide to the main frame.
Secure the guide with a screw without changing its position or applying a
pressure from the top.
Figure 5-6. Setting the Roller LD Height Adjustment Tool
LD roller guide
Installation hole
Screw
Roller LD height
adjustment gauge
Figure 5-7. Setting the Roller LD Height Adjustment Gauge
ADJUSTMENT
219
Revision C
5.2.3 PG Position Adjustment
Thickness gauge
Purpose
Check the platen gap if it is properly adjusted.
Tool
Thickness gauge T = 0.90, T = 1.00
19th
17th
12th
9th
5th
3th
Standard Value
T = 0.90: Carriage can slide over the gauge
T = 1.00: Carriage is blocked by the gauge

Figure 5-8. Thickness Gauge Set Position
Procedure
1.
2.
C H E C K
P O IN T
Unlock the carriage unit manually. See "4.3.1 Unlocking the CARRIAGE,
ASSY. manually" (Page 92).
Put the thickness gauge on the following location of the platen and move the
carriage unit slowly over the thickness gauge.
z Home Position side:
Third and fifth rib from the right.
z Center:
Ninth and 12th rib from the right.
z Opposite to the HP side:1 17th and 19th rib from the right.
CARRIAGE UNIT
Remove the HOUSING, UPPER if it interferes with the checking.

See "4.3.3.12 HOUSING, UPPER" (Page 107).
Thickness gauge
Figure 5-9. PG Height Check
ADJUSTMENT
220

3.
4.
5.
6.
7.
8.
Revision C
Check the result if the value is within the standard range or not. If it is, the
adjustment is not necessary. If not, proceed to the next step to carry out the
adjustment.
Remove the HOUSING, UPPER.
See "4.3.3.12 HOUSING, UPPER" (Page 107).
Remove the COVER, CR.
See "4.3.9.2 COVER, CR" (Page 152).
Loosen the screws (one each) that secure the PG adjustment levers on the left
and right side of the carriage unit.
Carry out the adjustment as follow:
z When T=0.90 contacts with the head:
Raise both right and left levers by the same amount.
z When T=1.00 does not contact with the head:
Lower both right and left levers by the same amount.
When the adjustment is completed, tighten the two screws and perform the
measurement and adjustment again until the result satisfies the standard.
C A U T IO N
The adjustment levers are made of resin. Be careful not to tighten

the screws too much.
Adjustment lever
Screw
Figure 5-10. PG Height Adjustment
ADJUSTMENT
221
Revision C
5.3 Standard Adjustment

5.3.1 RTC&USB ID
Purpose
Whenever the main board is replaced, this must be carried out to initializes the
RTC and write USB ID on the new board.
Procedure
1.
2.
3.
4.
5.
6.
7.
After replacing the main board, turn the printer ON.

Start up the Adjustment Program and select [RTC&USBID].
Check or enter the date and time displayed on the screen.
Enter the 10-digit serial number of the printer. USB ID is automatically
created according to the serial number.
Click [Write] to write RTC&USB ID in the NVRAM on the new main board.
Click [Next] to display a confirmation screen. Click [Check] to display all the
information written on the NVRAM on the screen. Confirm the information
and click [OK].
Click [Finish].
C A U T IO N
Figure 5-11. [RTC&USB ID] Screen (1)
A communication error will occur if the printer is turned OFF/ON

after the USB ID is changed, because the PC recognizes the USB as
a different port. To carry on with other adjustments using the
program, restart the program and use a different port.
Figure 5-12. [RTC&USB ID] Screen (2)
ADJUSTMENT
Standard Adjustment
222
Revision C
5.3.2 Head Rank ID
7.
Click [Finish].
Purpose
The Head Rank ID is information on the individual print head characteristics. The
printer controls drive voltage applied to the print head according to the
information. Whenever the print head is replaced, this must be carried out to input
the Head Rank ID of the new print head. (Head Rank ID can be read from a file or
it can also be written to a file.)
ID Label
Procedure for Writing
When checking the Head Rank ID (QR Code) from the ID label affixed to the
new print head
1.
6.
7.
Write down the Head Rank ID indicated on the ID label affixed to the new
print head.
Assemble the printer.
Start up the Adjustment Program, and select [Head Rank ID].
Enter the 30-digit ID written down at Step 3 into the edit boxes in the same
order as indicated on the label.
Click [Write].
Click [Finish].
When you already have the Head Rank ID data (.txt) of the new print head
1.
2.
3.
4.
5.

Start up the Adjustment Program and select [Head Rank ID].
Click [File Open] and select a Head Rank ID data (.txt).
Click [Write].
Click [Finish].
2.
3.
4.
5.
Figure 5-13. Head Rank ID Position
Procedure for storing the Head Rank ID Information as a File

1.
2.
3.
4.
5.
6.
Write down the 30-digit Head Rank ID (QR code) indicated on the ID label
affixed to the new print head.
Assemble the printer.
Start up the Adjustment Program and select [Head Rank ID].
Enter the 30-digit ID written down at Step 1 into the edit boxes in the same
order as indicated on the label.
Click [File Save] and save the ID information under a new file name.
ADJUSTMENT
Standard Adjustment
Figure 5-14. [Head Rank ID] Screen
223
Revision C
5.3.3 Print Head Slant Adjustment (PF)
8.
Slightly turn the Head Slant Lever left and right to correct the slant of the print
head.
z A < B (Pattern 1): Turn the Head Slant Lever counterclockwise.
z A > B (Pattern 3): Turn the Head Slant Lever clockwise.
Click [Back] to return to the previous screen. Repeat Step 6 to Step 8 until the
correct result is obtained.
Purpose
Check the print head for slanting in the PF direction and corrects if slanted.
9.
Paper Used
Size:
A4/Letter
Type:
Enhanced Matte Paper (US)/

Archival Matte Paper (Europe, Asia)
<Adjustment Pattern>
Procedure
1.
C H E C K
P O IN T

When removing the HOUSING, UPPER, do not remove the LOCK,
COVER, ASSY. Keep the ink cover closed and turn the ink cover
open sensor ON.
Paper
Feed
<Check Point>
<Adjustment direction>
Pattern 1 (A<B)
A
2.
3.
4.
5.
6.
7.

Attach the OPERATION, PANEL, ASSY to the printer and connect the FFC
cable.
Start up the Adjustment Program and select [Print Head Slant Adjustment
(PF)].
Select [Visual pattern], and click [Print] to print the adjustment pattern.
Examine the printout patterns with print start side facing downward, measure
the top (A) and bottom (B) gaps between adjacent blocks using a calibrated
magnifying glass.
According to the measurement result, follow the instructions below.
z A = B (Pattern2):
Click [Next] twice and then click [Run] in order to move the carriage unit
to its home position. Then, click [Finish] on the next screen to finish the
adjustment.
z A > B, or A < B (Pattern 1, 3):
Click [Next], and start adjustment on the next screen
to Step 8
Paper
B
Paper ejecting
direction
Pattern 2 (A=B)
A
Paper
Pattern 3 (A>B)
A
Paper
PF_Slant_Pattern_01
Figure 5-15. Adjustment Pattern and Check Point
ADJUSTMENT
Standard Adjustment
224
Revision C
Head Slant Lever
Figure 5-16. Head Slant Lever
Figure 5-18. Print Head Slant Adjustment (PF) Screen (2)

ADJUSTMENT
Standard Adjustment
225
Revision C
5.3.4 Print Head Slant Adjustment (CR)
<Nozzle Row>
A B
Purpose
C D
E F
G H
Check the print head for slanting in the CR direction and corrects if slanted.
Paper Used
Size:
A4/Letter
Type:
Economy Super Fine Paper
Procedure
1.
C H E C K
P O IN T
2.
3.
4.
5.
6.
7.

open sensor ON.

cable.
Start up the Adjustment Program and select [Print Head Slant Adjustment
(CR)].
Select [Visual pattern] and click [Print] to print the adjustment pattern.
Examine the printout patterns with its print start side facing downward. Use
the calibrated magnifying glass to check the point as shown in Figure 5-20.
See Figure 5-21 and Figure 5-22 for judging each nozzle row.
z OK Pattern:
Click [Next] 3 times, and click [Run] on the screen shown in Figure 5-28.
The carriage unit will return to its home position. Click [Finish] to finish
the adjustment.
z NG Pattern:
Click [Next] and start adjustment on the next screen
to Step 8
<Adjustment Pattern>
Combination 3
Combination 2
Combination 1
Paper
Feed
<Check Point>
NG
OK
NG
1/4
1/4
1/4
1/4
Combination 1
Divide the interval between the lines printed
by one nozzle row into quarters. If the line
printed by the other nozzle appear within the
two central quarters (the yellow-shaded area),
adjustments are not needed.
NG
1/3
OK
1/3
NG
1/3
Combination 2, 3
Divide the interval between the lines printed
by one nozzle row into thirds. If the line
printed by the other nozzle appear within the
central third (the yellow-shaded area),
adjustments are not needed.
CR_Slant_Pattern_01
Figure 5-20. Adjustment Pattern
ADJUSTMENT
Standard Adjustment
226
<NG Pattern 1>
Revision C
<NG Pattern 1>
1/4
1/3
1/4
1/3
1/4
1/3
1/4
<OK Pattern>
<OK Pattern>
1/4
1/3
1/4
1/3
1/4
1/3
1/4
<NG Pattern 2>
<NG Pattern 2>
1/4
1/3
1/4
1/3
1/4
1/3
1/4
CR_Slant_Pattern_02
Figure 5-21. Confirmation Point of A/H Rows
ADJUSTMENT
CR_Slant_Pattern_03
Figure 5-22. Confirmation Point of B/G Rows, C/F Rows
Standard Adjustment
227

8.
9.
Revision C
Loosen the three screws (A, B and C shown in Figure 5-24) that secure the
LEAF SPRING, LOCK, HEAD.
Slightly turn the head adjust lever upward and downward to correct the slant
of the print head.
z In case of NG Pattern 1: turn the head adjust lever downward.
z In case of NG Pattern 2: turn the head adjust lever upward.
10. Tighten the three screws loosened at Step 8 in the order of A B C

11. Click [Back] to go back to the previous screen and repeat Step 6 to Step 10
until the correct result is obtained.
B
A
Figure 5-23. Screws Securing the [LEAF SPRING, LOCK, HEAD]
Head Adjust Lever
Figure 5-24. Head Adjust Lever
ADJUSTMENT
Standard Adjustment
228
Revision C
Figure 5-25. [Print Head Slant Adjustment (CR)] Screen (1)
Figure 5-27. Print Head Slant Adjustment (CR)] Screen (3)
ADJUSTMENT
Standard Adjustment
229
Revision C
5.3.5 Initial Ink Charge Flag ON/OFF

Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Initial Ink Charge Flag ON/
OFF].
Select [ON] or [OFF] and then click [Run].
Click [Finish].
Figure 5-29. [Initial Ink Charge ON/OFF] Screen
ADJUSTMENT
Standard Adjustment
230
Revision C
5.3.6 Parameter Backup
6.
7.
Purpose
Click [Write] to start writing the parameter.

When the writing is completed, click [End] to exit the NVRAM Backup
Utility.
Whenever the main board is replaced, parameters stored in the NVRAM on the
previous board should be backed up and written onto the new board using this
menu.
C H E C K
P O IN T
When writing the parameters, turn the printer ON in F/W update

mode.
Select the Printer

Port
Execute
Reading
Read & Save Procedure

1.
2.
3.
4.
5.
C H E C K
P O IN T
Start up the Adjustment Program. The NVRAM Backup Utility will

automatically start. If the Adjustment Program is already running, execute
[Parameter Backup].
Turn the printer ON to start the printer in the ready mode.
Select the target printer from the [Printer Port].
Click [Read] to start reading the parameters. When reading is complete, the
serial number is displayed.
Click [Save] and save the readout parameters under a new file name.
Serial number is
displayed after reading.
Adjustment Program starts up
NVRAM Viewer starts up
Clicking the "information display" button starts the NVRAM

Viewer, and you can browse the NVRAM information.
Figure 5-30. NVRAM Back Up Utility Screen Transition
6.
To end, click [End].
Write Procedure
1.
2.
3.
4.
5.
Remove the all Ink Cartridges.

Remove the Maintenance Cartridge.
Start up the Adjustment Program. The NVRAM Backup Utility will
automatically start. If the Adjustment Program is already running, execute
[Parameter Backup].
Turn the printer ON while holding down the Menu/Right + Back/Left + Ink
Cover Open/UP + Paper Feed/Down buttons on the printers operation
panel to start the printer in the F/W update mode.
Click [File Open] to select and open the parameter backup file.
ADJUSTMENT
Standard Adjustment
231
Revision C
Start
Start up the Adjustment

Program
NVRAM Backup Utility

starts up instead of the
Adjustment Program
To exit the Back Up Utility

End
To perform writing
Turn the Printer ON in
F/W update mode
Select Operation
Adjustment Program starts up
Select Parameter file

and write
To perform
reading
Turn ON the Printer in
ready mode
End
Browsing/printing the information
Click [Read]
Click the "information

display" button
Browse/Print
Save
End
Exit the NVRAM Viewer
Figure 5-31. Adjustment Program Start Up Flow
ADJUSTMENT
Standard Adjustment
232
Revision C
5.3.7 Check PG
Purpose
Check the PG switch operation if it is normally performed or not.
Procedure
1.
2.
3.
4.
5.

Start up the Adjustment Program and select [Check PG].
Select any one of the PG settings, and then click [Run].
Visually check the PG switch operation. Be sure to check the following three
points.
z Does the carriage move upward and downward?
z Is there any abnormality in driving transmission path?
z Does the light-shielding plate rotate?
Click [Finish].
light-shielding plate
Figure 5-33. Check Point 2
Figure 5-32. Check Point 1

Figure 5-34. [Check PG] screen
ADJUSTMENT
Standard Adjustment
233
Revision C
5.3.8 Initial Ink Charge
5.3.9 Cleaning
Purpose
Purpose
Carry out the initial ink charge.
There are four types of head cleaning. Select and run a one of them to clean the
print head.
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Initial Ink Charge].
Press the F5 key to pop up a verification screen, and click [OK] to start the
initial ink charge.
When ink charge is completed, click [Finish].
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Cleaning].
Select the cleaning type and press the corresponding key (F1 to F4) to run the
selected cleaning.
Key
Cleaning
F1
CL1
F2
CL2
F3
CL3
F4
CL4
When the cleaning is completed, click [Finish].
F5
Figure 5-35. [Initial Ink Charge] screen

Figure 5-36. [Cleaning] Screen
ADJUSTMENT
Standard Adjustment
234
Revision C
5.3.10 Input Serial number

Purpose
This allows you to write the serial number of the printer onto the NVRAM. The
stored serial number can be read and displayed for verification.
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Input Serial Number].
Enter the 10-digit serial number of the printer and click [Write]. The serial
number is written onto the NVRAM on the main board.
Click [Read] to display the stored serial number.
Figure 5-37. [Input Serial Number] Screen
ADJUSTMENT
Standard Adjustment
235
Revision C
5.3.11 Colorimetric Calibration Tool

C A U T IO N
This adjustment is described in the same manner as other models.

Therefore, the procedure is basically the same, but some actual
steps or patterns may differ.
5.3.11.1 Adjustment Overview

PURPOSE
By registering/controlling information concerning the ink droplets, this product
improves calibration accuracy and ensures stable color quality. (Difference in color
among individual products or each mode is reduced.) (Refer to "2.10 Colorimetric
Calibration (Color ID) Overview" (Page 60))
PRINCIPLE
The calibration is performed by measuring a printed correction pattern with a
calibrator. ID information that is calculated based on the acquired color values (L*, a*,
b*) is transmitted to the printer driver, and the printer driver corrects the dot generation
amount for each dot size of each color in the print data.
ADJUSTMENT
Standard Adjustment
236
Revision C
5.3.11.2 Adjusting Method
ADJUSTMENT WORKFLOW
TOOLS REQUIRED
Following is the workflow of this adjustment.

Table 5-4. Tools Required
Tool
Application/Specification
Plain Paper (A4)
For nozzle check and printing surface protection
Plain Paper (A3)
For alignment check
EPSON Enhanced (Archival) Matte

Paper (A4)
For printing charts
Computer
Following drivers should be installed beforehand.

Printer driver for this product
USB driver for the calibrator
GretagMacbeth eye-one (i1)

(Calibrator)
With UV filter
Calibration base plate (White plate)
Accessory provided with the calibrator
Scanning ruler (Scale)
Accessory provided with the calibrator
USB cable
To connect the computer and the calibrator
Black sheet
Should be larger than A4
Figure 5-38. Adjustment Workflow
ADJUSTMENT
Standard Adjustment
237
Revision C
ADJUSTMENT PROCEDURE
1.
2.
Start the adjustment program, and select [Colorimetric Calibration Tool].
3.
Click [Run] to start the [Colorimetric Calibration Tool].
4.
Load an A4-sized plain paper vertically on the ASF, and click [Next] to start the
alignment check.
5.
Examine the printout. If any missing line or segment is observed, run a cleaning.
If the pattern is normal, click [Next].
6.
Load an A4-sized EPSON Enhanced (Archival) Matte paper vertically on the

ASF, and click [Next] to print a calibration chart.
C A U T IO N
Never touch the printed calibration chart.
7.
Make sure there is no missing dots in the nozzle check pattern at the bottom of the
calibration chart.
If there are missing dots, click [Print Calibration Chart Again]. The calibration
chart will be printed again after performing cleaning.
If there are no missing dots, let the chart stand for five minutes until it dries out
paying attention not to touch the chart.
8.
When the calibration chart dries out (after five minutes), click [Next].
Figure 5-39. Screen Transition
ADJUSTMENT
Standard Adjustment
238

9.
Revision C
Connect a calibrator to the computer, and click [Color Measuring...].

White Plate
10. Place the calibrator on the calibration base plate, and click [Calibrate].
11. Hold down the button on the side of the calibrator until it beeps. Do not move or
lift the calibrator during pressing the button.
When the calibration is completed normally, the following screen appears
C A U T IO N
Do not contaminate the white plate on the calibration base plate. If

any dirt is observed on the white plate, wipe it off using alcohol.
i1 Calibrator
Button
Base plate
Figure 5-40. i1 Calibrator
Figure 5-41. Calibration Screen
ADJUSTMENT
Standard Adjustment
239
Revision C
12. Make sure that the date and time printed in the second line on the upper left of the
chart (measurable time and date) is within the range displayed under the heading
GMT on the lower screen. (If the date and time is not within the range, it is
necessary to print the cart again.)
13. Refer to Figure 5-43, place the chart on black paper (or a sheet) vertically with the
upper part of the chart down, and set the scanning ruler onto the top most patch
line.
Printed date and time
Main unit serial number OS type
2005-04-11 14:44 (GMT 2005-04-11 05:44)

2005-04-18 14:39 (GMT 2005-04-18 05:39)
Measurable date and time
S/N:0000000000
OS:Win
Printing
direction
Black ink type
BlackInk:Matte
Printer:EPSON PX-5800
Product name
2005-04-11 14:44 (GMT 2005-04-11 05:44)

2005-04-18 14:39 (GMT 2005-04-18 05:39)
S/N:0000000000
OS:Win
BlackInk:Matte
Set the scanning ruler with its slot matched with the patch.
Figure 5-43. Setting the Chart and the Scanning Ruler
NOTE
Calibration
patch
: The above chart is for Epson Stylus Pro 3880/3885/3890.
Nozzle check
pattern
Figure 5-42. Measurable Time and Date Check
ADJUSTMENT
Standard Adjustment
240
Revision C
14. Click [OK] and follow the instructions (following procedure) displayed on the
screen to perform color measuring.
C A U T IO N
1.
Set the calibrator with its measuring part matched with measuring start
position (margin) as shown in Figure 5-45.
2. Press the button on the side of the calibrator.
3. When it beeps, keep holding down the button and scan the patch along the
calibration guide to measuring end position (margin).
4. Once the measuring is completed, release the button.
5. Repeat Step 1 through 4 twice for the same patch line.
6. Repeat Step 1 through 5 to measure the bottommost line to the top line. (The
line that needs to be measured is displayed on the screen.)
15. Once all the lines (8 lines) are measured, click [OK].
When measuring colors, pay attention to the instructions below.

Scan one line between five to ten seconds.
Keep the scan speed constant as possible.
Measure each of the lines twice. (Measure the line as instructed
on the program screen.)
Place the chart on a flat surface. The calibrator and the ruler
must be attached firmly to the chart in order to measure the
colors accurately.
Do not scan any places other than the one shown in Fig. 5-45.
If a color-measuring error occurs or the measured values are
completely out of the standard values, a warning mark (
)
appears. In this instance, check the instructions mentioned
above and retry the color measuring again.
If an error mark (
) appears, check the instructions
mentioned above and retry the color measuring again.
Unmeasured
lines
Currently
measured line
Measured lines
Figure 5-44. Color Measuring Screen
Start position in the color measuring
End position in the color measuring
Figure 5-45. Setting the Calibrator/Measuring Position
ADJUSTMENT
Standard Adjustment
241
Revision C
OS:Win
S/N:0000000000
2005-04-18 14:39 (GMT 2005-04-18 05:39)
2005-04-11 14:44 (GMT 2005-04-11 05:44)
BlackInk:Matte
Figure 5-47. Color Measuring Order
ADJUSTMENT
Standard Adjustment
242
Revision C
16. Make sure that the READY message is displayed on the printer LCD panel, and
click [Next] to write the Color ID to the printer main unit.
17. When the writing is completed, click [Next].
ADJUSTMENT
Standard Adjustment
243
Revision C
18. Load an A4-sized EPSON Enhanced (Archival) Matte paper vertically on the
ASF, and click [Next] to print the first page (Sheet1) of the verify chart.
C A U T IO N
Never touch the printed calibration chart.
19. When the first page of the verify chart is printed to the last, load another A4-sized
EPSON Enhanced (Archival) Matte paper vertically on the ASF, and click [Next]
to print the second page (Sheet2) of the verify chart.
20. Make sure that there is no missing dot in the verify chart.
If there is any defect, click [Print Verify Chart Again]. The verify chart will be
printed again after performing cleaning.
If there are no missing dots, let the chart stand for five minutes until it dries out
paying attention not to touch the chart
21. When the verify chart dries out (after five minutes), click [Next].
22. Connect the calibrator to the computer, and click [Color Measuring...].
23. Place the calibrator on the calibration base plate, and click [Calibrate].
24. Hold down the button on the side of the calibrator until it beeps. Do not move or
lift the calibrator during pressing the button.
When the calibration is completed normally, the following screen appears.
ADJUSTMENT
Standard Adjustment
244
Revision C
25. Make sure that the date and time printed in the second line on the upper left of the
chart (measurable time and date) is within the range displayed under the heading
GMT on the lower screen. (If the date and time is not within the range, it is
necessary to print the chart again.)
Sheet number
26. Refer to Figure 5-50, lay the chart on the black paper (or sheet) with the upper part
of the chart facing left side, and set the scanning ruler onto the bottommost patch
line.
Main unit serial number
Sheet2
S/N : 0000000000
2005-04-07 12:38
(GMT 2005-04-07 03:38)
2005-04-14 12:33
(GMT 2005-04-14 03:33)
Printed date and time

Measurable date and time
Sheet2
S/N : 0000000000
2005-04-07 12:38
(GMT 2005-04-07 03:38)
2005-04-14 12:33
(GMT 2005-04-14 03:33)
Calibration
Patch
Figure 5-50. Setting the Chart and the Scanning Ruler
Figure 5-51. Measurable Date and Time Check
ADJUSTMENT
Standard Adjustment
245
Revision C
27. Click [OK] and follow the instructions (following procedure) displayed on the
screen to perform color measuring.
1.
Set the calibrator with its measuring part matched with measuring start
position (gray part) as shown in Figure 5-53.
2. Press the button on the side of the calibrator.
3. When it beeps, keep holding down the button and scan the patch along the
scanning ruler to measuring end position (gray part).
4. Once the measuring is completed, release the button.
5. Repeat Step 1 through 4 twice for the same patch line.
6. Repeat Step 1 through 5 to measure the bottommost line to the top line. (The
line which needs to be measured is displayed on the screen.)
28. Once all the lines (5 lines) are measured, click [OK].
Start position in the color measuring
End position in the color measuring
Figure 5-53. Setting the Calibrator/Color Measuring Position
29. Measure Sheet 2 by following Step 25 through Step 27.
Sheet2
S/N : 0000000000
2005-04-07 12:38
(GMT 2005-04-07 03:38)
2005-04-14 12:33
(GMT 2005-04-14 03:33)
Figure 5-52. Color Measuring Order
ADJUSTMENT
Standard Adjustment
246
Revision C
30. Click [Save] to save the result under a new file name (txt file).
31. Click [End].
Figure 5-55. Entire Process Screen
ADJUSTMENT
Standard Adjustment
247
Revision C
5.3.12 Install F/W

The firmware of the printer is stored in the Flash ROM on the main board. Whenever
the main board is replaced, or when updating the firmware is required, write the
firmware into the Flash ROM following the procedure below.
C A U T IO N
C H E C K
P O IN T
If the printer is turned ON for the first time after the firmware is
uploaded on the newly mounted main board which does not have
any parameters at all, the printer automatically performs the initial
ink charge. When the initial ink charge is not necessary, be sure to
carry out settings referring to "5.3.5 Initial Ink Charge Flag ON/
OFF" (Page 230).
When installing firmware, turn the printer ON in F/W update
mode.
Figure 5-56. [Install F/W] Screen
Procedure
1.
2.
3.
4.
5.
Turn both the printer and computer OFF and connect them with a USB cable.
Turn the computer ON.
Turn the printer ON while holding down the Menu/Right + Back/Left + Ink
Cover Open/UP + Paper Feed/Down buttons on the printers operation
panel to start the printer in the F/W update mode.
Start up the Adjustment Program and select [Install F/W].
Select either of the following, and click on the Run button to start the tool to
install each firmware.Install the firmware using the tool.
z When installing the main firmware
Selection item:XXXXX
Tool: Firmware Update Tool
z When installing the network firmware
Selection item: XXXXX
Tool: EpsonNet Config Utility
How to use the Firmware Update Tool

1.
2.
3.
4.
Select the port and the firmware file (UPG format).

Click [Send] to transfer the firmware data.
When the transferring is completed, Complete pop-up window will be
displayed. Click [OK].
When writing the firmware is completed, the printer automatically reboots.
Figure 5-57. [Firmware Update Tool] Screen
ADJUSTMENT
Standard Adjustment
248
Revision C
5.3.13 Ink Mark Sensor Adjustment for Auto Nozzle

Check
Purpose
Verifies the sensitivity of the ink mark sensor. Malfunction of the sensor or
poor connection status can be found.
Corrects the auto position of the ink mark sensor.
Checks if the ink mark sensor functions normally using the auto nozzle check.
Paper Used
Size:
A4/Letter
Type:
Economy SuperFine Paper
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Ink Mark Sensor Adjustment for
Auto Nozzle Check].
Click [Run] to print an adjustment pattern. The printer will automatically
conducts the adjustment.
Click [Finish].
ADJUSTMENT
Figure 5-58. [Ink Mark Sensor Adjustment for Auto Nozzle Check] Screen
Standard Adjustment
249
IMS Level : A/D = XXX, D/A = XX, I/O = 0
Revision C
OK
IMS Position : Dx = XX, Dm = XX, Dm' = XX
IMS Auto Nozzle Check ( No NG Pattern )

Pk/Mk = X, Lk = X, LLk = X, C = X, M = X, Lc = X, Lm = X, Y = X
OK
IMS Auto Nozzle Check ( 5 NG Pattern - H Line )

Pk/Mk = X, Lk = X, LLk = X, C = X, M = X, Lc = X, Lm = X, Y = X
OK
IMS-Check_01
ADJUSTMENT
Standard Adjustment
250
Revision C
5.3.14 Washing Head And Discharge Ink

Purpose
Carries out head washing and discharging of ink.
C A U T IO N
This adjustment is provided only for refurbishing the Epson Stylus

Pro 3800/3880.
Procedure
1.
2.
3.
4.
Install PC Card Driver

1-1. Unzip the LZF826DIO_553F.exe in the [LZF826DIO] folder. Execute
the setup.exe in the [APIPAC/DIO/Disk1] folder to install the driver.
1-2. If a new hardware detection wizard is displayed, select the unzipped
folder of [INF/Win2000/Dio/PCCard].
Check DrvNo and GrpNo
2-1. Start Menu -> CONTEC API-PAC(W32) -> Start up API-TOOL
Configuration.
2-2. Remember the DrvNo and GrpNo in the board list of Configuration Tool.
2-3. Exit the Configuration Tool. At this time if the message to save in
registry is displayed, click [Yes].
Set DrvNo, GrpNo
3-1. In the screen of Head Washing and Ink Discharging in Adjustment
Program, key in the DrvNo and GrpNo as remembered in Step 2.
Head Washing & Ink Discharge
4-1. Click [Run] to Head Washing & Ink Discharge.
4-2. Click [Finish].
ADJUSTMENT
Standard Adjustment
Figure 5-60. [Washing Head And Discharge Ink] Screen
251
Revision C
5.3.15 Auto Bi-D Adjustment

Purpose
Carries out an automatic Bi-directional alignment adjustment using the ink mark
sensor.
Paper Used
Size:
A4/Letter
Type:
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Auto Bi-D Adjustment].
Click [Run] to print the adjustment pattern.
When the pattern is printed, the printer automatically starts to scan the pattern and
performs the corrections. (No manual adjustment is required.)
Click [Finish].
Bi-D VSDX, PGXXX

M = XXX, C = XXX, Pk/Mk = XXX, Y = XXX, LLk = XXX, Lk = XXX, Lc = XXX, Lm = XXX
VSD3 M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX )

[ Dot miss-alignment Vertical ]
Figure 5-61. [Auto Bi-D Adjustment] Screen
Auto-Bid_01
ADJUSTMENT
Standard Adjustment
252
Revision C
5.3.16 Auto Uni-D Adjustment

Purpose
Carries out an automatic Uni-directional alignment adjustment using the ink mark
sensor.
Paper Used
Size:
A4
Type:
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Auto Uni-D Adjustment].
Click [Run] to print the adjustment pattern.
When the pattern is printed, the printer automatically starts to scan the pattern and
performs the corrections. (No manual adjustment is required.)
Click [Finish].
Uni-D VSDX, PGXXX

VSDX M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX )

Uni-D VSDX, PGXXX

Sheet 1
Sheet 2
Auto-Unid_01
Figure 5-63. [Auto Uni-D Adjustment] Screen
ADJUSTMENT
Standard Adjustment
253
Revision C
5.3.17 Check the Release Of Grid Roller

Purpose
Check the release operation of the grid roller.
Procedure
1.
2.
3.
4.
5.

Start up the Adjustment Program and select [Check the Release Of Grid
Roller].
Draw out the board paper tray and visually check the release (separating)
operation of the grid roller.
Close the board paper tray and check whether the grid roller return to the
original position or not.
Click [Finish].
grid roller
Figure 5-65. Grid Roller
Figure 5-66. [Check the Release Of Grid Roller] Screen
ADJUSTMENT
Standard Adjustment
254
Revision C
5.3.18 Check Network Communication

Purpose
Checks the printer communication through network connection.
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Check Network
Communication].
Input IP address and click [Run].
Click [Finish].
Figure 5-67. [Check Network Communication] Screen
ADJUSTMENT
Standard Adjustment
255
Revision C
5.3.19 T&B&S Adjustment

Purpose
Adjusts the position to start printing on the paper.
Paper Used
Size:
A4/Letter
Type:

Standard
Margin 5mm
Procedure
1.
2.
3.
4.
5.
6.
7.

Start up the Adjustment Program and select [T&B&S Adjustment].
Click [Print] to print the adjustment pattern.
Referring to Figure 5-69, select the numerical value for the position where the
printed line is exactly 5mm away from the paper edge (for each left, right, top,
and bottom sides).
Enter the numerical values found in Step 4 into the corresponding edit boxes.
Click [Write] and then click [Print] to print the adjustment pattern again.
After confirming that all values are within the specified range, click [Finish].
If they are not, perform Step 4 to Step 6 again.
C A U T IO N
Figure 5-68. [T&B&S Adjustment] Screen
Be sure to place the adjustment pattern print on a flat surface when

performing the measurement.
ADJUSTMENT
Standard Adjustment
256
Revision C
C H E C K
P O IN T
2
E 3
4
5mm
-7
-6
-5
-16 -15 -14 -13 -12 -11 -10 -9
-8
-7
-6
-5
-4
-3
-2
-1
-13
-12
-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0 E
1
2
3
4
5
6
7
8
9
10
11
12
13
14
13 12 11 10
The under bar _ on the top and bottom margins, and the E
next to the left and right margins show the current settings.
5mm
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
E 3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
-1
-2
-3
-4
-5
-6
-7
TBS_Adjustment_01
ADJUSTMENT
Standard Adjustment
257
Revision C
5.3.20 PF Adjustment
Purpose
Checks and corrects the pitch of paper feeding during printing (except for printing
on the bottom area).
Paper Used
Size:
A4/Letter
Type:

Procedure
1.
2.
3.
4.
C H E C K
P O IN T
5.
6.
7.

Start up the Adjustment Program and select [PF Adjustment].
Examine the printout patterns, and select the value for the group of most
closely aligned patterns. (no gap but not overlapping each other).
Figure 5-70. [PF Adjustment] Screen
The E next to the numbers show the current settings.
Enter the numerical value found in Step 4 into the corresponding edit box.
Confirm the adjustment condition and if they are proper results, click [Finish].
NG
OK
NG
PF-Adjustment_02
Figure 5-71. Confirmation Point
ADJUSTMENT
Standard Adjustment
258
Revision C
5
4
3
2
1
0
-1
-2
-3
-4
-5
VSD2L M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX )

PF-Adjustment_01
ADJUSTMENT
Standard Adjustment
259
Revision C
5.3.21 EJ Adjustment
Purpose
Checks and corrects the pitch of paper feeding during printing on the bottom area.
Paper Used
Size:
A4
Type:

Procedure
1.
2.
3.
4.
C H E C K
P O IN T
5.
6.
7.

Start up the Adjustment Program and select [EJ Adjustment].
Examine the printout patterns, and select the value for the pattern of most
closely aligned with the upper bar. (no gap but not overlapping each other).
Figure 5-73. [EJ Adjustment] Screen
The _ under the numbers show the current settings.
Enter the numerical value found in Step 4 into the corresponding edit box.
Confirm the adjustment condition and if they are proper results, click [Finish].
NG
OK
NG
EJ-Adjustment_02
Figure 5-74. Confirmation Point
ADJUSTMENT
Standard Adjustment
260
-4
-3
-2
-1
Revision C
EJ-Adjustment_01
ADJUSTMENT
Standard Adjustment
261
Revision C
5.3.22 Check Ink Selector Operation
Photo Black
Purpose
Checks if the Ink Selector functions normally or not.
Matte Black
Procedure
1. Remove the HOUSING, UPPER.
C H E C K
P O IN T
2.
3.
4.
5.
6.
7.

open sensor ON.

cable.
Start up the Adjustment Program and select [Check Ink Selector Operation].
Select [MK] or [PK] and then click [Run].
Referring to Figure 5-77, visually check if the ink selector works normally or
not.
Click [Finish].
INK-SLCT_01
Figure 5-77. Ink Selector Switching Operation
Figure 5-76. [Check Ink Selector Operation] Screen
ADJUSTMENT
Standard Adjustment
262
Revision C
5.3.23 Write Constant When CR change

Purpose
A current applied to the CR motor is controlled based on the mechanical load that
changes with years of use and the motor characteristics stored in the NVRAM.
Whenever the CR Motor is replaced, use this menu to store the characteristics of
the new motor into the NVRAM.
Procedure
1.
2.
3.
4.
5.
6.
Write down the following values printed on the label of the CR Motor. Then,
replace the CR Motor and assembly the printer.
z Induced voltage constant: xx.x mV/rad/s
z Motor Resistance:
xx.x
Start up the Adjustment Program and select [Write Constant When CR
change].
Input the values written down in Step 1 to the corresponding edit boxes of
[Voltage Of Motor] and [Motor Resistance].
Click [Write].
Click [Finish].
JEI-XXXXXXX
OME-XXXXXX/X
EM-XXX
XXXXXXXX
MADE IN XXXX
x x. xm V /r a d /s
x x. x
Motor characteristic factor label

Induced voltage constant
xx.x mV/rad/s
Motor resistance
xx.x
CR-CHRCT_01
Figure 5-78. Motor Characteristic Factor Label
Figure 5-79. [Write Constant When CR change] Screen
ADJUSTMENT
Standard Adjustment
263
Revision C
5.4 Check Results

5.4.1 Check Nozzle
Purpose
This menu allows you to check the ink nozzles for clogging. If they are found to be
clogging, perform a cleaning and then check them again.
Paper Used
Size:
A4/Letter
Type: Economy Super Fine Paper
Procedure
1. Turn the printer ON.
2. Start up the Adjustment Program and select [Check Nozzle].
3. Click [Run] to print a nozzle check pattern.
4. Check the printout pattern for dot missing.
5. When no dot-missing is observed, click [Finish] to exit out of the menu. If the
pattern has broken lines or missing segment, run a cleaning. Then print the
pattern again to check.
Figure 5-80. [Check Nozzle] Screen
Nozzle-Check
Figure 5-81. Nozzle Check Pattern
ADJUSTMENT
Check Results
264
Revision C
5.4.2 Print Image

Purpose
To confirm adjustment result by printing your selected file.
Procedure
1.
2.
3.
4.
5.

Start up the Adjustment Program and select [Print Image].
Click [Open] and select any one of the image files.
(The image files will be displayed in utility)
Click [Print] and printer windows appears. Select the printer driver.
Check the print quality, and click [Finish].
Figure 5-82. [Print Image] Screen
ADJUSTMENT
Check Results
265
Revision C
5.4.3 Check Results

Purpose
Prints out all the adjustment patterns and parameters stored on the printer.
Paper Used
Size:
A3
Type:
All types of paper
Procedure
1.
2.
3.
4.

Start up the Adjustment Program and select [Check Results].
Click [Print] to print the Adjustment Result Check Sheet.
After confirming the result, click [Finish].
Figure 5-84. Adjustment Result Check Sheet Sample
Figure 5-83. [Check Results] Screen
ADJUSTMENT
Check Results
266
Revision C
5.4.4 Check Alignment
Vertical Alignment
Purpose
Checks the print alignment for the all print modes (ECO, VSD1L, VSD2L and
VSD3). If any misalignment symptoms or abnormalities are found on the printed
pattern, a cleaning must be performed.
Horizontal Alignment
Paper Used
Size:
A4/Letter
Type:
Economy Super Fine Paper
ECO M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX )
Procedure
1.
2.
3.
4.
5.

Start up the Adjustment Program and select [Check Alignment].
Click [Run] to print an alignment check pattern.
Check the printout pattern for any misalignment symptoms.
When no misalignment symptom is observed, click [Finish] to exit out of the
menu. If misalignment is found on the pattern, run a cleaning. Then print the
pattern to check again.
VSD3 M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX )

VSD1L M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX / 0 << XXX )
VSD2L M, C, Bk, Y, LLk, Lk, Lc, Lm ( 0 >> XXX / 0 << XXX )

Alignment-Check_01
Figure 5-86. Alignment Check Pattern
Figure 5-85. [Check Alignment] Screen
ADJUSTMENT
Check Results
267
Revision C
5.5 Reset Counters
Table 5-5. Counter Reset List

Replaced Parts Name
Whenever replacing a part/unit whose service life is counted by the counter, the
corresponding counter must be reset immediately after installing a new one.
Reset When Cleaning Unit Change
PRINT HEAD
Reset When Print Head Change
Purpose
To exchange parts in an appropriate timing, keep the counter counts managed
precisely.
Procedure
1.
2.
3.
4.
Reset Menu Name
PUMP, CAP, ASSY

Start up the Adjustment Program and select the applicable counter reset menu.
Click [Run] to reset the counter.
Click [Finish].
INK, SYSTEM, ASSY
POROUS PAD, TRAY, INK EJECT
Reset When Ink Holder Waste Absorber Change
POROUS PAD, INK WASTE BOX, RIGHT/ Reset When Borderless Absorber Change
MOTOR ASSY., CR
ASF, ASSY
Reset When ASF Unit
Figure 5-87. Counter Reset Screen
ADJUSTMENT
Reset Counters
268
CHAPTER
MAINTENANCE
Revision C
6.1 Overview
C A U T IO N
This chapter provides information on how to maintain the printer in its optimum
operating condition.
Basically, servicing on the printer should be performed on-site. Be sure to strictly

observe the following precautions to avoid an accident or injury causing the user
trouble.
W A R N IN G
The power switch is installed on the secondary side of the power

circuit, so power is always supplied to the power supply circuit
even when the switch is OFF unless the power cord is
unplugged from the wall power outlet. Unless otherwise stated
(for printing or operation checks), be sure to unplug the power
code from the wall outlet before disassembling or assembling
the printer to prevent electric shock and damage to the circuit.
A lithium battery is mounted on the Main Board (control
circuit) for memory backup. Be sure to observe the following
precautions when handling the lithium battery.
Be careful not to short the electrode of the battery.
When replacing the battery, make sure to insert it in correct
orientation.
Never heat the battery or plunge it into the flames.
Do not put the Main Board directly on conductive materials.
Be extremely careful not to get the ink into your eye or let it
come into contact with your skin. If it happens, wash out your
eye or skin with water immediately. If any abnormality is
found, contact a physician.
MAINTENANCE
Overview
Ensure sufficient work space for servicing.

Locate the printer on a stable and flat surface.
When carrying the printer, be sure to hold the printer by its
holding positions.
When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Be sure to spread a sheet of paper or cloth on the work space
before removing any ink-path-related parts or components to
keep the space from being soiled with leaked ink.
Do not touch electrical circuit boards with bare hands as the
elements on the board are so sensitive that they can be easily
damaged by static electricity. If you have to handle the boards
with bare hands, use static electricity discharge equipment such
as anti-static wrist straps.
When the printer has to be operated with the covers removed,
take extra care not to get your fingers or clothes caught in
moving parts such as the drive gear unit or carriage unit.
When the printer needs to be repacked for transportation after
being used, make sure to follow the steps below after turning
the power OFF.
1. Check that the Print Head is capped properly.
2. Remove the all ink cartridges.
3. Repack the printer using the packaging box, cushioning
materials and protective equipment indicated in the
unpacking guide.
270
Revision C
6.2 Product Life Information

The information of the parts whose product life is controlled is shown below.
Name
Main Unit
Print Head
Ink System
Maintenance Call
Life
Threshold Value to Call
Actions when the Life is Reached
The end of the life is reached when any one of the

following conditions is met.
Duration of service: 5 years
Print pages: 12,000 pages
(with A2-sized plain paper in the Quality mode)
Carriage movements: 1,600,000 cycles
None
None
None
The end of the life is reached when any one of the

following conditions is met.
Duration of service: 5 years (at room temperature)
Total shots: 28,000,000,000 shots/nozzle
None
None
None
Pump Assy.
Pump Motors revolutions: 400,000
MAINTENANCE REQUEST
0040
Cartridge Holder
Waste Ink Pads
Ink Cartridge removal: 1,200 times

(Total amount of 9 inks: 160 g)
MAINTENANCE REQUEST
0080
Ink Selector
Selection lever switching operations: 7,800 cycles
Remaining Life 4%
1,194 times
1000
Remaining Life 1%
Ink Tube
Carriage movements: 4,800,000 cycles
MAINTENANCE REQUEST
0002
Absorbers for Borderless

Printing
Counter of Absorbers for Borderless Printing

(Print pages: 10,000 pages with L-sized paper)
MAINTENANCE REQUEST
0001
Remaining Life 4%
Mechanism
Service Call
Remaining Life 1%
MAINTENANCE
Product Life Information
SERVICE CALL
ERROR 142D
Replace the PUMP, CAP, ASSY.

Reset the life counter using the
Adjustment program.
SERVICE CALL
ERROR 1430
Replace the POROUS PAD, TRAY,

INK EJECT. Reset the life counter
using the Adjustment program.
SERVICE CALL
ERROR 1431
Replace the INK SYSTEM ASSY.

Adjustment program.
SERVICE CALL
ERROR 1101
Replace the INK SYSTEM ASSY.

Adjustment program.
SERVICE CALL
ERROR 1550
Replace the POROUS PAD, INK

WASTE BOX, LEFT/RIGHT.
Adjustment program.
271
Revision C
6.3 Cleaning
Be sure to check the following items when servicing the printer, and clean the printer
as necessary.
Item
Platens surface
Point to be checked
1. Is there any paper dust or foreign matter on it?

2. Is there any ink adhered to it?
Remedy
1. Clean it off with a brush or OA cleaner.

2. Wipe it off with a damped cloth, and then wipe with a clean,
dry cloth.
Item
Paper feed path
Point to be checked
Has any paper dust been accumulated?
Remedy
Clean it off with a brush or OA cleaner.
Cleaning Point
Cleaning Point
Item
ASF PF roller / Separation pad
Point to be checked
Has any paper dust been accumulated?
Remedy
Clean it off with a clean, dry cloth.
Cleaning Point
MAINTENANCE
Cleaning
272
Revision C
6.4 Lubrication
Lubrication
No.
LUBRICATION
11
To maintain the functions and performance of this printer, make sure to properly
lubricate the parts/units specified in this section as necessary when replacing or
maintaining them.
C A U T IO N
12, 13
14
Be sure to perform the lubrication by strictly adhering to the

specified application points, lubricants, and amount.
Failing to do so may cause a malfunction of the printer.
15
Corresponding Part
Name of Lubricant
Remarks
Guide, Stacker, Right

(Board Paper Tray)
Part name:G-45
Part code: 1033657
p.279
Torsion Spring, 0.15
Part name:G-45
Part code: 1033657
p.279
STACKER, ASSY
Part name:G-26
Part code: 1080614
p.280
SHAFT
Part name:G-45
Part code: 1033657
p.281
LUBRICATION POINTS LIST

Lubrication
No.
Corresponding Part
Name of Lubricant
Remarks
GUIDE PLATE, CR
(FRAME, ASSY., MAIN)
Part name:G-71
Part code: 1304682
p.274
PAPER GUIDE, UPPER, ASSY.
Part name:G-26
Part code: 1080614
p.274
Spur Gear, 22, B

(SHAFT, RELEASE, ASSY.)
Part name:G-26
Part code: 1080614
p.276
HOLDER, ROLLER, SUPPORT, L

Part name:G-26
Part code: 1080614
p.276
HOLDER, ROLLER, SUPPORT, R

Part name:G-26
Part code: 1080614
p.277
FRAME, EJECT, ASSY.
Part name:G-26
Part code: 1080614
p.277
Board Paper Tray
Part name:G-26
Part code: 1080614
p.278
Guide, Stacker, Left

(Board Paper Tray)
Part name:G-45
Part code: 1033657
p.278
1
2, 3, 4
8
9
10
MAINTENANCE
Lubrication
273
Revision C
[Lubrication 2]
LUBRICATION POINTS
[Lubrication 1]
Part Name
PAPER GUIDE, UPPER, ASSY
Lubrication Point
From the home position side, the first PAPER GUIDE, UPPER, ASSY.
(as seen from the rear of the printer). On the assy. with where the
release shaft contacts.
Part Name
GUIDE PLATE, CR (FRAME, ASSY, MAIN)
Lubrication Point
On the GUIDE PLATE, CR with where the CARRIAGE, ASSY

contacts.
Lubricants
G-26
Lubricants
G-71
Amount
Amount
2 mm x full length x 1 point
1. 2 mm x 7 mm x 1 point
Remarks
Apply with a syringe. (Pin head: 2 mm)
Remarks
Completely wipe any ink stains or dust off the lubrication point
with a cloth moistened with alcohol.
PAPER GUIDE,
UPPER, ASSY
GUIDE PLATE, CR
Lubrication
Point 2
Lubrication
Point
Lubrication
Point 1
MAINTENANCE
Lubrication
274
Revision C
[Lubrication 3]
[Lubrication 4]
Part Name
Part Name
Lubrication Point
From the home position side, the 2nd PAPER GUIDE, UPPER, ASSY.
(as seen from the rear of the printer). On the assy. with where the
release shaft contacts.
Lubrication Point
From the home position side, the 3rd to 8th PAPER GUIDE, UPPER,
ASSYs. (as seen from the rear of the printer). On the assys with where
the release shaft contacts.
Lubricants
G-26
Lubricants
G-26
Amount
Vertical: 2 mm x 7 mm x 2 points
Amount
Remarks
1. 2 mm x 13 mm x 6 points
Remarks
PAPER GUIDE,
UPPER, ASSY.
PAPER GUIDE,
UPPER, ASSY
Lubrication
Point
Lubrication Point 1
Lubrication Point 2
MAINTENANCE
Lubrication
275
Revision C
[Lubrication 5]
[Lubrication 6]
Part Name
Spur Gear, 22, B (SHAFT, RELEASE, ASSY.)
Lubrication Point
1. On the Spur Gear, 22, B with where the FRAME, ASSY., MAIN
contacts.
2. On the Spur Gear, 22, B with where the washer contacts.
3. On the gear tooth of the Spur Gear, 22, B
Lubricants
G-26
Amount
1. 2 mm x all around x 1 point

2. 2 mm x all around x 1 point
Part Name

(SHAFT, RELEASE, ASSY)
Lubrication Point
On the HOLDER, ROLLER, SUPPORT, L with where the SHAFT,

RELEASE, PAPER GUIDE, UPPER contacts
Lubricants
G-26
Amount
2. 2 mm x 2 mm x 2 points x 5 points
Remarks
Remarks
Lubrication Point 2
Lubrication Point 1
Lubrication
Point 3
Washer
Lubrication
Point 2
Lubrication
Point 1
Spur Gear, 22, B
MAINTENANCE
Lubrication
276
Revision C
[Lubrication 7]
Part Name
[Lubrication 8]
(SHAFT, RELEASE, ASSY)
Lubrication Point
On the HOLDER, ROLLER, SUPPORT, R with where the SHAFT,

RELEASE, ASSY. contacts
Lubricants
G-26
Amount
2 mm x 2 mm x 3 points
Remarks
Part Name
FRAME, EJECT, ASSY.
Lubrication Point
Left and right pivots of the FRAME, EJECT, ASSY.

Left and right shafts for the torsion spring 0.046
Lubricants
G-26
Amount
1. 2 mm x all around x each point

2. 2 mm x 5 mm x each point
Remarks
Left side
Lubrication
Point
MAINTENANCE
Lubrication
FRAME, EJECT, ASSY.
Right side
Lubrication Point 2
Lubrication Point 2
Lubrication Point 1
Lubrication Point 1
277

[Lubrication 9]
Revision C
[Lubrication 10]
Part Name
Board Paper Tray
Part Name
Guide, Stacker, Left (Board Paper Tray)
Lubrication Point
On the sides of the left and the right dowels of the Board Paper Tray
On the ends of the left and the right dowels of the Board Paper Tray
Lubrication Point
In the groove of the Guide, Stacker, Left. On the both inner sides at the
corner of the groove.
Lubricants
G-26
Lubricants
G-45
Amount
1. 2 mm x all around x each point

2. 2 mm x 2 mm x each point
Amount
2 mm x 4 mm x 2 points each
Remarks
Remarks
Lubrication
Point
Lubrication
Point
Board Paper Tray
Lubrication Point 1
Guide, Stacker, Left
Lubrication Point 2
MAINTENANCE
Lubrication
278
Revision C
[Lubrication 11]
[Lubrication 12]
Part Name
Guide, Stacker, Right (Board Paper Tray)
Part Name
Lubrication Point
In the groove of the Guide, Stacker, Right. On the both inner sides at
the corner of the groove.
Lubrication Point
On the Torsion Spring 0.15 at the left side of the Board Paper Tray with
where the SHAFT, PAPER GUIDE, BOARD PAPER contacts
Lubricants
G-45
Lubricants
G-45
Amount
2 mm x 4 mm x 2 points each
Amount
Remarks
Remarks
Lubrication
Point
Lubrication
Point
Lubrication Point
SHAFT, PAPER GUIDE,

BOARD PAPER
Guide, Stacker, Right
MAINTENANCE
Lubrication
279

[Lubrication 13]
Revision C
[Lubrication 14]
Part Name
Part Name
STACKER, ASSY
Lubrication Point
On the Torsion Spring 0.15 at the right side of the Board Paper Tray
with where the SHAFT, PAPER GUIDE, BOARD PAPER contacts
Lubrication Point
On the SHAFT, STACKER, A with where the STACKER, A contacts

(three points: the left, center, and right)
Lubricants
G-45
Lubricants
G-26
Amount
Amount
Remarks
Remarks
Apply with a syringe. (Pin Head: 2 mm)
Right side
Left side
Lubrication
Point 1
Lubrication
Point
SHAFT, STACKER, A
STACKER, A
Lubrication
Point 3
SHAFT, PAPER GUIDE,

BOARD PAPER
Center
MAINTENANCE
Lubrication
Lubrication Point 2
280
Revision C
[Lubrication 15]
Part Name
SHAFT
Lubrication Point
On the SHAFT where the COMPRESSION, SPRING, 2.25 contacts
Lubricants
G-45
Amount
2mm x 2mm x 1 point
Remarks
Apply with a syringe. (Pin Head: 2 mm)
Lubrication Point
SHAFT
MAINTENANCE
Lubrication
281
CHAPTER
APPENDIX
Revision C
7.1 Connectors
Table 7-1. C635/CA61 Main Board Connectors List

CN. No.
Color
Pins
CONNECTORS LIST
CN76
(FFC)
23
Ink Cartridge Sensor (CSIC)

Light Cyan/Light Magenta/Yellow
C635/CA61 Main Board
CN77
(FFC)
23

Light Light Black/Cyan/Magenta
CN78
(FFC)
23

Matte Black/Photo Black/Light Black
CN102
--
12
Network I/F
Table 7-1. C635/CA61 Main Board Connectors List

CN. No.
Color
Pins
Connected to
CN13
White
BOARD ASSY.,POWER SUPPLY [CN2]
CN30
(FFC)
Maintenance Cartridge Sensor (CSIC)
CN40
White
MOTOR,ASSY.,CR
CN41
Black
MOTOR,ASSY.,PF
CN43
White
MOTOR,ASSY.,ASF
CN44
Black
Connected to
C635 Power Supply Board

Table 7-2. C635 Power Supply Board Connectors List
CN. No.
Color
Pins
Ink Cover Solenoid
CN1
White
AC Input
CN2
--
C635/CA61 Main Board [CN13]
CN45
Black
MOTOR,ASSY.,PG
CN46
Red
PRESSURE,PUMP,ASSY.,ESL,ASP
CN49
(FFC)
BOARD ASSY.,ENCORDER,PF [CN2]
CN50
Blue
Board Paper Tray Open Sensor
CN51
Red
Ink Cover Lock Sensor
CN52
White
Pressure Sensor/Pressure Pump Home Sensor
CN53
Blue
ASF Phase Sensor
CN54
Yellow
PE Sensor
CN57
Yellow
MOTOR,RELEASE,ASSY.,ESL,ASP
CN58
Red
CN59
White
MOTOR,ASSY.,PUMP
Unassigned
CN61
Yellow
Release Roller Position Sensor
CN62
Blue
Connected to
C635 Panel Board

Table 7-3. C635 Panel Board Connectors List
CN. No.
Color
Pins
CN1
(FFC)
17
Connected to
CN2
(FFC)
LCD
CN3
(FFC)
19
LCD
C635 CR Relay Board

Table 7-4. C635 CR Relay Board Connectors List
CN. No.
Color
Pins
CN1
White
17
CN2
White
Ink Select Motor
(FFC)
Ink Mark Sensor
White
PG Home Sensor
CN63
(FFC)
17
BOARD ASSY.,SUB [CN1]
CN64
(FFC)
19
BOARD ASSY.,PANEL [CN1]
CN67
--
USB I/F
CN3
CN4
Connected to
CN69
(FFC)
17
Print Head
CN70
(FFC)
17
Print Head
CN5
Black
Ink Selector Sensor
CN71
(FFC)
17
Print Head
CN6
(FFC)
CR Encorder/PW Sensor
CN72
(FFC)
17
Print Head
APPENDIX
Connectors
283
Revision C
BLOCK DIAGRAM
NOTE:
The figure is for Epson Stylus Pro 3800/3800C/3850.
LLK
MK PK
LK
Figure 7-1. Block Diagram
APPENDIX
Connectors
284
Revision C
7.2 Cables Connection Layout

The section shows how FFCs and cables are routed inside the printer.
No.
CN64
P/CN
BOARD ASSY.,PANEL
CN69-72 Print Head
Pins
Main Board FFC
19
Main Board FFC
17 x 4
CN62
Main Board Cable
CN30
Maintenance Cartridge Sensor (CSIC)
Main Board FFC
Main Board FFC
23 x 3
CN76-78 Ink Cartridge Sensor (CSIC)
Figure 7-2. Routing Layout (1)
No.
S-CN1
P/CN
Pins
BOARD ASSY.,SUB
Main Board FFC
CN2
Ink Selector Motor
Main Board Cable
17
2
CN3
Ink Mark Sensor
Sub Board FFC
4
3
CN4
PG Origin Sensor
Sub Board Cable
CN5
Ink Select Sensor
Sub Board Cable
CN6
CR Encorder
Sub Board FFC
PW Sensor
CR Encorder FFC
P-CN1
APPENDIX
Cables Connection Layout
285
No.
P/CN
Revision C
Pins
No.
CN13
BOARD ASSY.,POWER SUPPLY
Main Board Cable
CN58
MOTOR,ASSY.,PUMP
Main Board Cable
CN40
MOTOR,ASSY.,CR
Main Board Cable
CN49
BOARD ASSY.,ENCORDER,PF
Main Board FFC
CN41
MOTOR,ASSY.,PF
Main Board Cable
CN50
Board Paper Tray Open Sensor
Main Board Cable
CN43
MOTOR,ASSY.,ASF
Main Board Cable
CN51
Ink Cover Lock Sensor
Main Board Cable
CN52
Pressure Pump Home Sensor
Main Board Cable
Pressure Sensor
Main Board Cable
CN44
Ink Cover Solenoid
Main Board Cable
CN45
MOTOR,ASSY.,PG
Relay Cable
--
P/CN
Pins
Relay Cable
Main Board-APG Motor Cable
CN53
ASF Phase Sensor
Main Board Cable
CN46
MOTOR,ASSY.,PRESSURE
Main Board Cable
CN54
PE Sensor
Main Board Cable
CN57
MOTOR,RELEASE,ASSY.,ESL,ASP
Main Board Cable
CN61
Release Roller Position Sensor
Main Board Cable
APPENDIX
Cables Connection Layout
286
Revision C
7.3 ASP List
Table 7-5. After Service Part List

Ref No.

Ref No.
110
148
Part Name
"BOARD,PAPER,ASSY.,ESL,ASP"
Part Name
"OPTICAL TUBE,LED,LEFT"
149
"BUTTON,PS"
152
"SHAFT,HINGE,COVER,PRINTER"
111
"HOLDER,MAINTENANCE,TANK,ASSY.,ESL,ASP"
153
"TORSION SPRING,RIGHT,0.17"
113
"PAPER,SUPPORT,MANUAL,ASSY.,ESL,ASP"
154
"TORSION SPRING,LEFT,0.17"
114
"PAPER,SUPPORT,ASSY.,ESL,ASP"
155
"LEVER,OPEN"
115
"STACKER,ASSY.,ESL,ASP"
156
"SHEET,INK MIST"
116
"LOCK,COVER,ASSY.,ESL,ASP"
157
"LABEL,MAXART,K3;B"
117
"COVER,IH,ASSY.,ESL,ASP"
160
"LABEL,PAPER SUPPORT,MANUAL"
("LABEL,PAPER SUPPORT,MANUAL;B")
162
"LABEL,PX INNOVATION"
("LABEL,ULTORA CHROME INK,K3;B")
163
"LABEL,PAPER SUPPORT" ("LABEL,PAPER SUPPORT;B")
118
"HOUSING,REAR,ASSY.,ESL,ASP"
119
"OPERATION,PANEL,ASSY.,ESL,ASP"
120
"HOUSING,UPPER"
121
"COVER,PRINTER"
122
"HINGE,COVER,PRINTER"
123
"HOUSING,LOWER"
124
"COVER,WB"
125
"STACKER,C"
126
"COVER,CR"
127
"PAD,COVER,CR"
128
"HOUSING,RIGHT"
129
"HOUSING,LEFT"
130
"HOUSING,FRONT,UPPER"
131
"HOUSING,FRONT,RIGHT"
132
"HOUSING,FRONT,LEFT"
133
"COVER,HOUSING,LOWER"
134
"LOGO PLATE,8.4X32"
143
OPERATION PANEL
144
OPERATION BUTTON
145
"COVER,LCD"
147
"OPTICAL TUBE,LED,RIGHT"
APPENDIX
ASP List
165
"LABEL,INK POSITION" ("LABEL,INK POSITION;B")
580
"ASF,ASSY.,ESL,ASP"
200
"BOARD ASSY.,MAIN"
300
"BOARD ASSY.,POWER SUPPLY"
310
HARNESS
320
"SHEET,HEATSHINK"
500
"PRINTER MECHANISM,ASP"
501
PRINT HEAD
505
"MOTOR,RELEASE,ASSY.,ESL,ASP"
506
"CARRIAGE,ASSY.,ESL,ASP"
507
"PRESSURE,PUMP,ASSY.,ESL,ASP"
510
"PUMP,CAP,ASSY.,ESL,ASP"
511
"INK,SYSTEM,ASSY.,ESL,ASP"
512
"POROUS PAD,INK WASTE BOX,LEFT"
513
"POROUS PAD,INK WASTE BOX,RIGHT"
514
"POROUS PAD,TRAY,INK EJECT"
515
"POROUS,PAD,LEFT ASSY.,ESL,ASP"
516
"POROUS,PAD,RIGHT ASSY,ESL,ASP"
287
Revision C

Ref No.
Part Name
Ref No.
Part Name
517
"POROUS PAD,INK EJECT,TANK,LOWER;B"
553
"HARNESS,MAINTENANCE TANK"
518
"MOTOR ASSY.,CR,CS"
556
FOOT
520
"PAPER,GUIDE,UPPER,ASSY.,ESL,ASP"
557
"BELT,CR"
521
"SHAFT,RELEASE,ASSY.,ESL,ASP"
558
"HOLDER,PULLEY,DRIVEN"
522
"PAPER,DETECTOR,ASSY.,ESL,ASP"
559
"SCALE,PF,180"
523
"FRAME,PAPER,EJECT,ASSY.,ESL,ASP"
560
"TORSION SPRING,PAPER GUIDE,UPPER"
524
"PULLEY,DRIVEN,ASSY.,ESL,ASP"
561
"HARNESS,ENCODER,PF"
525
"ENCODER,PF,ASSY.,ESL,ASP"
562
"HARNESS,HEAD,A"
526
"FFC,ASSY.,HOLDER,ESL,ASP."
563
"HARNESS,HEAD,B"
527
"PHOTO INTERUPTER,TLP1243(C8)"
564
"HARNESS,PANEL"
528
"HARNESS,ENCODER"
565
"POROUS PAD,HARNESS,CR"
529
"HARNESS,DETECTOR"
566
"GUIDE,STACKER,RIGHT"
530
"HARNESS,DETECTOR,PG"
567
"GUIDE,STACKER,LEFT"
531
"BOARD ASSY.,SUB"
568
"TIMING BELT,PF"
532
"BOARD ASSY.,ENCORDER"
569
"HARNESS,DETECTOR,RELEASE"
533
"BOARD ASSY.,DETECTOR,PW;B"
570
"HARNESS,DETECTOR,ASF"
534
"HARNESS,PW"
571
"HARNESS,GROUNDING"
535
"HARNESS,INK MARK"
572
"HARNESS,GROUNDING,MOTOR"
536
"BOARD ASSY.,INK MARK"
573
"HARNESS,GROUNDING,SELECTOR"
537
"DETECTOR,LEAF,B2"
581
"COMBINATION GEAR,58,22"
538
"HARNESS,PAPER GUIDE,BOARD PAPER"
582
"SPUR GEAR,SHAFT,LD"
541
"POLY SLIDER,STW-FT70,t=0.25"
583
"MOTOR,ASSY.,ASF"
542
"HOLDER,PLANET"
584
"BASE,ENCLOSURE"
543
"SPUR GEAR,29.6"
544
"COMBINATION GEAR,13.6,31.2"
545
"COMBINATION GEAR,20,34.4"
546
"COMPRESSION SPRING,3.05"
547
"POROUS PAD,INK EJECT,TANK,RIGHT"
548
"MOTOR ASSY.,APG"
552
LEAF SENSOR
APPENDIX
ASP List
288
Revision C
7.4 Exploded Diagrams
APPENDIX
Exploded Diagrams
289
Only numbered Service Parts are available.
120
130
132
156
118
123
131
517
133
556
556
556
A1
556
553
556
115
556
556
556
125
556
552
124
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.1
Rev.01
C635-CASE-011
Only numbered Service Parts

are available.
121
114
129
122
165
154
152
152
155
163
153
113
160
122
B1
116
119
B2
157 (EHC ONLY)

148
149
144
147
143
134
128
162
145
C1
117
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.2
Rev.01
C635-CASE-021
310
300
D1
H1
B1
M1
F1
A1
B2
X2
E1
V1
320
G1
D1
J1
I1
L1
K1
X1
U1
584
C2
U2
200
P3
W1
P2
Y1
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.3
Rev.01
P1
C635-ELEC-011

are available.
F1
570
I1
527
527
G1
580
569
H1
505
521
J1
583
581
582
572
571
548
L1
522
K1
510
567
547
566
545
E1
544
541
543
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.4
Rev.01
546
542
C635-MECH-011

are available.
515
523
516
560
560
560
560
520
512
560
520
560
520
560
520
560
520
520
520
513
520
538
537
110
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.5
Rev.01
C635-MECH-021

are available.
500
514
511
N1
N2
O1
O2
O3
O4
O5
O6
O7
O8
O9
O1 O2
O3 O4
O5 O6
526
O7
O8
O9
P1
P2
P3
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.6
Rev.01
C635-MECH-031

are available.
N2 Q1
N1
R1
U3
557
126
T1
558
573
524
531
V1
528
127
527
R1
Q1
S1
532
530
518
501
535
534
S1
T1
536
533
565
C2
562
564
506
565
U3
U2
529
563
565
U1
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.7
Rev.01
C635-MECH-041
561

W1
525
559
568
Y1
X1
X2
111
507
PX-5800 / STYLUS PRO 3800 / 3800C / 3850
No.8
Rev.01
C635-MECH-051
Revision C
7.5 Circuit Diagrams

The circuit diagrams of the Epson Stylus Pro 3800/3800C/3850 circuit boards are
shown on the following pages.
Main Board 1 (C635 MAIN-1)
Panel Board (C635 PNL-1)
Sub Board (C635 SUB-1)
PSB Board (C635 PSB-1)
PSE Board (C635 PSE-1)
APPENDIX
Circuit Diagrams
298
Model Name:
Board Name:
Sheet:
Revision:
PX-5800/Stylus Pro 3800

C635MAIN
1 of 4
F
Model Name:
Board Name:
Sheet:
Revision:

C635MAIN
2 of 4
C
Model Name:
Board Name:
Sheet:
Revision:

C635MAIN
3 of 4
C
Model Name:
Board Name:
Sheet:
Revision:

C635MAIN
4 of 4
C
Model Name:
Board Name:
Sheet:
Revision:

C635 PNL
1 of 1
B
Model Name:
Board Name:
Sheet:
Revision:

C635 SUB
1 of 1
A
Model Name:
Board Name:
Sheet:
Revision:

C635PSB
1 of 1
B
Model Name:
Board Name:
Sheet:
Revision:
Stylus Pro 3800

C635PSE
1 of 1
B

Epson Stylus Pro 3880 3885

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SERVICE MANUAL

Large Format Color Inkjet Printer

Epson Stylus Pro 3800/3800C/3850

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Copyright 2006 SEIKO EPSON CORPORATION.

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Signals a precaution which, if ignored, could result in damage to equipment.

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About This Manual

Symbols Used in this Manual

Indicates an operating or maintenance procedure, practice, or condition

Indicates that a particular task must be carried out according to a certain

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November 30, 2006

April 23, 2010

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Epson Stylus Pro 3800/3800C/3850/3880/3885/3890

Chapter 2 OPERATING PRINCIPLES

1.1 Product Description ............................................................................................ 10

2.1 Overview ............................................................................................................ 36

1.2 Basic Specifications ............................................................................................

2.2 Print Mechanism ................................................................................................. 40

1.3 Printing Specifications ........................................................................................ 14

2.4 Cleaning Mechanism .......................................................................................... 44

1.4 Print Mode .......................................................................................................... 17

2.3 Ink Supply Mechanism .......................................................................................

2.5 Carriage Mechanism ........................................................................................... 46

2.7 Ink Mark Sensor ................................................................................................. 56

Chapter 3 TROUBLE SHOOTING

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Epson Stylus Pro 3800/3800C/3850/3880/3885/3890

3.5 Remedies for Service Call Error ......................................................................... 74

Chapter 4 DISASSEMBLY & ASSEMBLY

4.2 Disassembly Flowchart ...................................................................................... 91

5.2 Mechanical Adjustment ....................................................................................

5.3 Standard Adjustment ........................................................................................

5.4 Check Results ...................................................................................................

5.5 Reset Counters .................................................................................................. 268

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Epson Stylus Pro 3800/3800C/3850/3880/3885/3890

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Epson Stylus Pro 3800/3800C/3850/3880/3885/3890

1.1 Product Description

Figure 1-1. External View

Rear manual feeder: FA paper

Front manual feeder: Board paper (up to 1.5 mm thickness)

High speed network and communication supported

100BASE-TX/10BASE-T Network Interface

USB 2.0 High Speed Interface

Borderless printing supported

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Epson Stylus Pro 3800/3800C/3850/3880/3885/3890

1.2 Basic Specifications

Table 1-1. Cartridge Alignment Sequence

Maximum paper width

Epson Stylus Pro 3880/3885/

17 inch (43 cm)

On-demand ink jet method

Two-way shortest distance printing with logical seeking

Matte Black, Photo Black, Light