Babu Banarasi Das University Lucknow: Course Curriculum

BBA Program
School of Management, BBD University
Babu Banarasi Das

University
Lucknow
SCHOOL OF MANAGEMENT
Course Curriculum
Bachelor of Business Administration
[Effective from Academic Batch: 2015-16]
Ver 2.0
Page 1 of 88
Effective from 1st July 2015
BBA Program
Course Curriculum of Bachelor of Business Administration

Version Control
Version
2.0
Effective from
1st July, 2015
Approved by Board of Studies of School of Management on 19th May 2015
Ver 2.0
Page 2 of 88
BBA Program
BACHELOR OF BUSINESS ADMINISTRATION (BBA)

B.B.A. is a three year course comprising of six semesters which aims at providing inputs
to the students relevant to the business, industry and trade so that they can function in
different organizations and face the challenges arising there from. The course not only
aims at providing knowledge and skills in different areas of management, but also
provides inputs necessary for the overall development of the personality of the students.
The structure of the Course is designed in a way that students have to study the core
courses from different functional areas of management that are made compulsory.
Right from the beginning of the course, the focus is on providing relevant inputs through
case discussion/ analysis, simulation games, note plays etc. keeping in mind the current
business scenario.
Broadly, the course is of three years divided into six semesters.
A Research project has to be submitted as part of the compulsory subject of six
semesters.
FIELD STUDY:
The Field Study will be based on the course content of the respective semester on a
problem/topic to be assigned by the School of Management under the supervision of a
core faculty member of the department. It is meant to be completed in 10-14 working
days.
The student will submit three copies of the Field Study report to the Dean/Head of the
BBA program. The number of pages in the report will be 50 or more. The report should
be typed in A-4 size paper.
RESEARCH PROJECT REPORT:
In the 6th semester, candidates will have to submit a Research Project Report on a
problem/topic assigned by the School of Management, BBD University under the
supervision of a core faculty member of the department.
The student will submit three hard bound copies of the report to the Head of the BBA
program or to the Dean, School of Management. The number of pages in the report will
be 75 or more. The report should be hard bound and typed in A-4 size paper.
Ver 2.0
Page 3 of 88
BBA Program
ASSESSMENT AND EVALUATION OF COURSES:

Assessment and evaluation of courses will be as per BBD University guidelines.
CREDIT SYSTEM
Credit system will be followed during the entire three year course curriculum. One credit
will be equivalent to 30 learning hours.
SEMESTER WISE COURSE STRUCTURE
Semester I
Contact
Hours
Evaluation Scheme
L T
CIA
ESE
Total
Credits
Course
Category
Course
Code
Core
BBA21
01
Business
Organization
4 0
40
60
100
Core
BBA21
02
Business
Communication
2 2
40
60
100
Core
BBA21
03
Business
Economics I
3 1
40
60
100
Core
BBA21
04
Quantitative
Analysis for
Management
3 1
40
60
100
Foundation
BBA21
05
Fundamentals of
Accounting
3 1
40
60
100
Core
BBA21
06
Essentials of IT
3 0
40
60
100
Core
BAS21
Environmental
3 0
40
60
100
Ver 2.0
Course Title
Page 4 of 88
BBA Program
Core
04
Studies*
GP101
General
Proficiency
100
Total
100
800
27
*Course Outline of Environmental Studies shall be approved by Department of

Chemistry, BBD University.
Semester II
Contact
Hours
Evaluation Scheme
L T
CIA
ESE
Total
Credits
Course
Category
Course
Code
Foundation
BBA22
01
Organization
Behaviour
4 0
40
60
100
Core
BBA22
02
Business
Environment
4 0
40
60
100
Foundation
BBA22
03
Management
Accounting
3 1
40
60
100
Core
BBA22
04
Principles of
Management
4 0
40
60
100
Core
BBA22
05
Business
Mathematics
3 1
40
60
100
Core
BBA22
06
Business
Economics II
4 0
40
60
100
Core
GP201
General
Proficiency
100
700
25
Course Title
100
Total
Ver 2.0
Page 5 of 88
BBA Program
Semester III
Course
Category
Course
Code
Course Title
Contact
Hours
Evaluation Scheme
L T
CIA
ESE
Total
Credits
4 0
40
60
100
Core
BBA23
01
Human
Resource
Management
Foundation
BBA23
02
Marketing
Management
4 0
40
60
100
Core
BBA23
03
Business Law
4 0
40
60
100
Core
BBA23
04
Research
Methodology
4 0
40
60
100
Core
BBA23
05
Production and
Operations
Management
3 1
40
60
100
Foundation
BBA23
06
Financial
Management
3 1
40
60
100
Core
BBA23
07
Field Study
100
100
GP301
General
Proficiency
100
100
800
29
Core
Total
Ver 2.0
Page 6 of 88
BBA Program
Semester IV
Contact
Hours
Course
Category
Course
Code
Course Title
Evaluation Scheme
T P
CIA
ESE
Total
Credit
s
1 0
40
60
100
Core
BBA24
01
International
Financial
Management
Core
BBA24
02
Material
Management
1 0
40
60
100
Core
BBA24
03
Entrepreneurship
and Small Business
Management
0 0
40
60
100
Core
BBA24
04
Financial Analysis
& Decision
1 0
40
60
100
Core
BBA24
05
Human Resource
Development
0 0
40
60
100
Core
BBA24
06
Sales Management
0 0
40
60
100
GP401
General
Proficiency
100
700
25
Core
100
Total
Ver 2.0
Page 7 of 88
BBA Program
Semester V
Course
Category
Course
Code
Course Title
Contact
Hours
Evaluation Scheme
L T
CIA
ESE
Total
Credits
4 0
40
60
100
Core
BBA25
01
Corporate
Strategic
Management
Core
BBA25
02
MIS & E
Commerce
4 0
40
60
100
Core
BBA25
03
Project
Management
3 1
40
60
100
Core
BBA25
04
Business Ethics
4 0
40
60
100
Generic
Elective
Elective I
40
60
100
Generic
Elective
Elective II
40
60
100
General
Proficiency
100
100
700
25
Core
GP501
Total
Ver 2.0
Page 8 of 88
BBA Program
Elective I
Elective II
Ver 2.0
Code
Course Title
BBA01
Consumer Behaviour
BBA02
Direct & Digital Marketing
BBA03
Advertising & Brand Management
BBA04
Marketing of Services
Code
Course Title
BBA05
Data Base Management System
BBA06
Income Tax: Law & Practices
BBA07
Labour Laws
BBA08
Banking and Insurance
Page 9 of 88
BBA Program
Semester VI
Contact
Hours
Evaluation Scheme
L T
CIA
ESE
Total
Credits
Course
Category
Course
Code
Core
BBA26
01
Rural
Management
4 0
40
60
100
Core
BBA26
02
International
Business
Management
4 0
40
60
100
Core
BBA26
03
Research Project
Report
40
60
100
Core
BBA26
04
Comprehensive
Viva
40
60
100
Elective III**
40
60
100
General
Proficiency
100
100
600
21
Open
Elective
Core
GP601
Course Title
Total
**List of open electives to be prepared centrally by BBD University. Students can opt for
any course from this list except those offered by School of Management, BBD
University.
Ver 2.0
Page 10 of 88
BBA Program
Course Title: Business Organization

Course Code: BBA2101
Course Credit: 4
To familiarize students with:

COURSE
OBJECTIVE:
Management and business concepts and
practices.
Emerging challenges of managing resources,
managing business processes and managing
managers.
The students should be able to:
LEARNING
OUTCOMES:
1. Define the concept of business organization and
list down forms of organization.
2. Understand the role of sole proprietorship
No. of No. of
decision-making at the level of the firm.
Hours Credits
3. Understand the concept of Partnership firm and
joint stock concerns.
4. Develop the understanding of the concepts of
financial institutions like IFCI, SFC, ICICI,
IDBI.
5. Understand market structure and apply it to
different industries to understand the four Ps of
marketing structure of these industries.
6. Apply the concepts of advertisement and sales
promotion to real life situations.
Module I: Introduction to Organization
Concepts and objectives of business organization, establishment of a
new business, pre-establishment considerations and social
responsibility of business. Meaning, objective and principles of
organization, line and staff, functional organization, concept of scalar
chain.
30
30
Module II: Forms of Business Organization

Sole Proprietorship: Meaning, characteristics and legal requirements.
Partnership firms: Meaning, partnership deed and legal requirements
as per Partnership Act 1932. Joint stock concerns: Meaning, features,
Ver 2.0
Page 11 of 88
BBA Program
kinds of companies, legal requirements as per Companies Act 2013.

Module III: Business Finance
Business Finance: Concept, need and significance. Methods of
financing: long term, medium term and short term. National finance
and international finance. Financial institutions: Brief introduction to
IFCI, SFC, ICICI, IDBI. Security market: An introduction to primary
and secondary market.
30
30
Module IV: Marketing

Marketing: Concept of marketing, four Ps of Marketing. Distribution
channel: Meaning, importance, and significance of middlemen.
Advertisement and sales promotion: Meaning and objectives.
Suggested Readings:
1. Tulsian P. C. and Pandey V., Business Organization and Management, Pearson
Education.
2. Bhushan Y. K., Fundamentals of Business Organization and Management, Sultan
Chand and Sons.
3. Chhabra T.N., Business Organisation, Dhanpat Rai and Sons.
4. Robert., Modern Business Administration, McMillan India.
Ver 2.0
Page 12 of 88
BBA Program
Course Title: Business Communication

Course Credit: 4

COURSE
OBJECTIVE:
Professional communication: written and
oral.
Aspects of work team communication,
electronic communication and business
correspondence planning.
Facets of report writing.
LEARNING
OUTCOMES:
1. Develop their ability to write and speak
efficiently in the workplace.
2. Develop
effective
interpersonal
communication skills.
3. Understand and utilize constructive
negotiation and conflict management
skills.
4. Use
communication
technology
appropriately and effectively.
5. Prepare letters that meet professional
standards of format, presentation and
style.
6. Develop
clear
and
meaningful
understanding of business reports and its
characteristics.
7. Understand how to gather and organize
information for a report.
8. Plan, proof-read and edit copies of
business correspondence.
No. of
Hours
No. of
Credits
Module I: Understanding Business Communication

Communication: Concept, definition, nature, importance and
components of communication. Communication process,
directions of communications, networks of communication.
Types of communication: formal, informal, verbal, and nonverbal. Barriers to communication. Principles of effective
communication: 7Cs of communication.
Ver 2.0
Page 13 of 88
30
BBA Program
Module II: Work Team Communication

Communication in work team: Group communication, Initial
group goals, Solving group problems: negotiation and conflict,
Group Decision Making. Listening skills.
30
30
30
Module III: Technology and Communication

Accessing electronic information: internet, internet protocol,
browsing and searching the internet. Sharing electronic
information: Word processing, MS-Word. E-mail: Effective email practices. Correspondence Planning, drafting, revising.
Replies, routine claim letters, adjustment letter, goodwill
messages, congratulating messages, thank-you notes, sympathy
notes. Persuasive messages: Request.
Module IV: Report Writing
Characteristics of business reports, types of reports, purpose of
reports. Collecting and analyzing data through questionnaire &
interviews. Constructing tables, preparing charts and interpreting
data. Writing report: planning, drafting, revising, formatting and
proof reading.
Suggested Readings:
1. Kaul A., Business Communication, PHI Learning Pvt. Ltd.
2. Sharma, R.C. and Krishna Mohan, Business Correspondence and Report
Writing, Tata McGraw-Hill.
3. Ober Scot, Contemporary Business Communication, Cengage Learning.
Ver 2.0
Page 14 of 88
BBA Program
Course Title: Business Economics I

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Initial introduction to the topic of economics

and business economics.
Demand analysis, its elasticity and
forecasting.
Market structure and types of competition in
it.
Planning and policies of profit.
1. Conceptualize the scope of economics and
business economics and become familiar
with objectives of firm.
2. Analyze market demand and the factors
governing it.
3. Identify various methods of demand
analysis and demand forecasting.
4. Analyze cost and its concepts and their
classification on different basis.
5. Decide about different market structures and
the pricing decisions according to them.
6. Conceptualize profit maximization and
policies made and planning done to achieve
the goal of profit maximization with
customer satisfaction.
No. of
Hours
No. of
Credits
30
30
Module I: Introduction
Managerial Economics: Definition, scope and relationship with
other subjects. Role and responsibility of a managerial economist.
Objectives of a firm.
Module II: Demand Analysis
Elasticity of demand: Concepts, types, measurements of elasticity
of demand, implications in decision-making. Demand forecasting:
meaning and significance of demand forecasting, methods of
demand forecasting, characteristics of a good demand forecasting.
Ver 2.0
Page 15 of 88
BBA Program
Module III: Cost Analysis

Cost concepts and classification of costs. Cost-output relationship:
Short run and Long run. Economies and diseconomies of scale.
Cost control and reduction. Pricing decision policies, Pricing
Decisions under different market structures: Perfect competition,
monopoly, monopolistic competition, oligopoly. Main features of
each market structure, price determination and managerial
implications. Pricing policies and methods.
30
30
Module IV: Profit policies and planning

Concept, theories of profit, measurement of profit. Break-even
analysis: Concepts, methods of estimation, application in profit
planning.
Suggested Readings:
1. Ahuja, H. L., Business Economics, S. Chand Limited.
2. Mishra and Puri., Business Economics, Himalaya Publishing House.
3. Koutsoyuianni, Modern Micro Economics, Macmillan.
Ver 2.0
Page 16 of 88
BBA Program
Course Title: Quantitative Analysis for Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Quantitative information and mathematical

ideas.
Recognition of patterns through statistical
diagrams.
Formulation and
solution
of linear
programming problems.
Probability and its application in business
decisions.
1. Understand the basic concept of QAM and its
implementation in various business situations.
2. Evaluate information, both quantitative and
qualitative, through sets and Venn diagrams.
No. of
Hours
No. of
Credits
30
3. Present statistical data through diagrams and

graphs.
4. Apply and relate decision making through
statistical tools and techniques.
5. Recognize problems that linear programming
can handle and find optimal solutions subject to
some constraints.
6. Sharpen ability to make quality, reasoned
business decisions through matrices and
probability.
Module I: Sets and Business Mathematics
Set theory, form of writing a set, subset, equal set, operation on set:
complement of a set, union, and intersection. Venn-diagram.
Diagrammatic and graphical presentation of statistical data: bar
diagram, histogram, frequency polygon, frequency curve, ogive
curve.
Ver 2.0
Page 17 of 88
BBA Program
Module II: Elementary Statistics

Measurement of central tendency: Mean, median, mode, quartile,
deciles, and percentile. Measures of dispersion: mean deviation,
standard deviation. Business application of statistical tools and
techniques. Skewness and Kurtosis.
30
30
30
Module III: Matrices and Linear Programming

Matrices: Types of matrices, algebra of matrices. Solution of
equations. Linear programming: Two variables problem, formulation,
solution by graphical method.
Module IV: Probability and Correlation
Probability: Definition, addition and multiplication rule, conditional
probability, Bayes theorem, Binomial, Poisson and Normal
distribution. Correlation and Regression: Scatter diagram, Karl
Pearsons coefficient of correlation, rank correlation, simple linear
regression, method of least square.
Suggested Readings:
1. Tulsian P.C., Business Statistics, S. Chand Publication, New Delhi.
2. Pundir, Mathematical Foundation for Business Administration, Pragati
Prakashan.
3. Zameeruddin, Khanna and Bhambri, Business Mathematics, Vikas Publishing.
4. Raghavachari, Mathematics for Management, Tata McGraw Hill, 2004.
Note: 50% of the questions asked will be theoretical.
Ver 2.0
Page 18 of 88
BBA Program
Course Title: Fundamentals of Accounting

Course Credit: 4

COURSE
OBJECTIVE:
Basic concepts and standards underlying
financial accounting systems.
Construction of the basic financial accounting
statements as well as their interpretation.
Measurement and reporting of corporate
performance.
LEARNING
OUTCOMES:
1. Understand and perceive the development of
accounting and purpose of maintaining records.
2. Prepare financial statements of sole proprietor No. of No. of
Hours Credits
and explain the meaning of certain key terms.
3. Compute depreciation according to different
methods of providing depreciation.
4. Explain the meaning and objective of preparing
a Bank Reconciliation Statement.
5. Make appropriate accounting entries under Hire
purchase and Installment payment system.
6. Understand and make appropriate accounting
entries regarding issue, forfeiture, redemption
of shares and debentures.
Meaning and concepts of financial accounting, users of accounting
information, fundamental books of accounting, accounting cycle,
journal entries, ledger, cash book: three column.
30
30
30
Module II: Financial Statements

Trial Balance: need, importance, limitations. Preparation of trading
and P & L Account and balance sheet with simple adjustments.
Module III: BRS, Depreciation and Hire Purchase
Bank reconciliation statement. Depreciation: concept, rationale and
Ver 2.0
Page 19 of 88
BBA Program
methods of SLM, WDV, SFM. Hire purchase and installment systems.

Module IV: Company Accounts
Issue of shares including forfeiture of shares, issue of bonus shares,
issue of Preference Share. Debenture: Redemption of Debenture and
its methods. Cash conversion. Sinking fund and miscellaneous
Accounts.
30
Suggested Readings:
1. Chaturvedi C. L., Advanced Accountancy, Shree Mahavir Book Depot.
2. Gupta R. L. and Radha Swami M., Financial Accounting, Sultan Chand and
Sons.
3. Gupta R. L., Advanced Accountancy, Sultan Chand and Sons.
4. Maheshwari S.N & Maheshwari S.K ,An Introduction to Accountancy, Vikas
Publication
Note: 50% of the questions asked will be theoretical.
Ver 2.0
Page 20 of 88
BBA Program
Course Title: Essentials of IT

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Fundamentals of computer hardware and

software.
Advanced concepts such as security,
networking, and operating system.
1. Understand the basic concepts of computer
and its evolution.
2. Identify basic input, output & memory devices
and their use.
3. Develop a broad understanding of IT and its
other interdisciplinary interfaces.
4. Describe the internal components of a
computer and establish their working.
5. Understand the concept of operating system
and GUI.
6. Understand the importance and relevance of
data communication, networking & security.
7. Cater to the needs of effectively managing the
business by bridging the gap between
managerial practices in vogue and Information
Technology.
No.
ours
No. of
Credits
30
Module I: Basics of Computer and evolution

Evolution of computer. Data, Instruction and Information.
Characteristics of computers, Various fields of application of
computers. Hardware, Software, Human ware and Firmware.
Advantages and Limitations of computer. Block diagram of
computer, Function of different units of computer. Classification of
computers viz. On the basis of technology: Digital, Analog and
Hybrid, On the basis of processing speed and storage capacity:
Micro, Mini, mainframe and Super, On the basis of Purpose: General
and Special. Different Generation of computers from I to V. Types of
software: System and Application. Compiler and Interpreter.
Generation of language: Machine Level, Assembly, High Level, 4GL
Data Representation: Different Number Systems like Decimal,
Ver 2.0
Page 21 of 88
BBA Program
Binary, Octal and Hexadecimal and their inter conversion: Fixed

Point Only. Binary arithmetic: Addition, Subtraction, Multiplication
and Division.
Module II: Input and Output Devices
Input and Output Devices: Keyboard, Mouse, Joystick, Digitizer,
Scanner, MICR, OCR, OMR, Light Pen, Touch Screen, Bar Code
Reader, Voice Input Device, Monitor and its type: VGA, SVGA and
XGA, Printer and its type: Impact and Non-Impact with example,
Plotter.
30
30
30
Computer Memory: Primary Memory, ROM and its types: PROM,

EPROM, EEPROM, RAM. Secondary memory: SASD, DASD
Concept. Magnetic Disks: Floppy disks, Hard disks, Magnetic Tape.
Optical disks: CD ROM and its types: CD ROM, CD ROM-R, CD
ROM-EO, DVD ROM Flash memory.
Module III: Operating System Concept and GUI
Operating System Concept: Introduction to operating system,
Function of OS, Types of operating systems. Booting Procedure,
Start-up sequence, Details of basic system configuration. Important
terms like Directory, File, Volume, Label, Drive name, etc.
Introduction to GUI using Windows Operating System: All Directory
Manipulation: Creating directory, Sub directory, Renaming, Copying
and Deleting the directory. File Manipulation: Creating a file,
Deleting, Copying and Renaming a file.
Module IV: Concept of Data Communication, Networking and
Security
Networking Concepts, Types of networking: LAN, MAN AND
WAN. Communication Media. Mode of Transmission: Simplex, Half
Duplex, Full Duplex, Analog and Digital Transmission, Synchronous
and Asynchronous Transmission. Different Topologies. Introduction
to Word processor and Spread Sheets. Concepts related to computer
security.
Suggested Readings:
1. Leon and Leon, Introduction to Information Technology, Leon Tech World.
2. Microsoft Office-2000 Complete, BPB Publication.
Ver 2.0
Page 22 of 88
BBA Program
3. Sinha Kr. Pradeep, Sinha Preeti., Foundations of Computing, BPB Publication.
Ver 2.0
Page 23 of 88
BBA Program
Course Title: Organization Behaviour

Course Credit: 4

COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Topics and concepts in the field of

Organizational Behaviour.
Practical implications of various theories of
human behaviour at work.
Specific topics such as leadership, motivation,
emotions, personality, perception, etc.
1. Understand the concept of behaviour at
workplace and analyze the work values,
relations between attitude and behaviour.
2. Understand the concept of personality,
perception, learning and their implication on
individual life as well as on workplace.
3. Devise methods to increase motivation and
handle emotions in work setting.
4. Analyze the power of group and qualities of
being good leader.
5. Discuss the implication of power, politics and
conflict management in organizational
behaviour.
6. Develop strategies to manage organizational
changes.
7. Understand the culture and structure of
organization.
No. of
Hours
No. of
Credits
30
30
Concept and nature of Organizational behaviour, Contributing
disciplines to the field of O.B, O.B. Models, Need to understand
human behaviour, Challenges and Opportunities.
Module II: Individual and Interpersonal Behaviour
Biographical Characteristics, Ability & Values. Attitudes:
Formation, Theories, Organization related attitude, Relationship
between attitude and behaviour. Personality: determinants and traits.
Emotions. Learning: Theories and reinforcement schedules.
Ver 2.0
Page 24 of 88
BBA Program
Perception: Process and errors. Interpersonal Behaviour: Johari

Window, Transactional Analysis: ego states, types of transactions,
life positions, applications of T.A.
Module III: Group Behaviour and Team Development
Concept of Group and Group Dynamics, Types of Groups: Formal
and Informal Groups, Stages of Group Development, Theories of
Group Formation, Group Norms, Group Cohesiveness, Group Think
and Group Shift, Group Decision Making & Inter Group Behaviour.
Concept of Team Vs. Group, Types of teams, Building and
managing effective teams.
30
30
Module IV: Organization Culture and Conflict Management

Organizational Culture: Concept, Functions, Socialization, Creating
and sustaining culture. Managing Conflict: Sources, types, process
and resolution of conflict. Managing Change. Managing across
Cultures. Empowerment and Participation.
Suggested Readings:
1. Prasad, L.M., Organizational Behaviour, Sultan Chand and Sons, 2003.
2. Stephen P. Robbins, Organizational Behaviour, Prentice Hall of India Pvt. Ltd.,
New Delhi, 2003.
3. Luthans Fred, Organizational Behaviour, Tata McGraw Hill, New Delhi, 2003.
4. Chabbra T.N. and Singh B.P., Organization Behaviour, Sultan Chand and Sons.
Ver 2.0
Page 25 of 88
BBA Program
Course Title: Business Environment

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Business scenarios in todays world.

Various policies, laws and their impact on the
business.
General issues relating to the economic and
non-economic environment of the business.
Global business environment and the natural
environment in which the business operates.
1. Understand and enhance their knowledge about
the various types of business environment:
Political, Economic, Socio-cultural, Legal,
Technological and Global environment.
No. of
2. Analyze the framework of economic planning, its
Hours
importance and contribution in regional, national
and international context.
No. of
Credits
3. Comprehend the role of public sector along with

various government regulatory acts and policies
regarding business environment including
industrial, monetary and fiscal policies.
4. Interpret and highlight the impact of globalization,
liberalization and privatization with policies
related to foreign companies.
5. Develop the understanding of concepts of
financial Institutions and economic policies.
6. Get a deeper understanding towards recent
economic trends.
Business Environment: Nature, dimensions and meaning.
Components of business environment: economic, political,
technological and social environment. Consumerism and consumer
protection in India. A brief study of capitalism, socialism and mixed
Ver 2.0
Page 26 of 88
30
BBA Program
economy.
Module II: Industrial and Legal Environment
Industrial Growth and policy, industrial licensing policy. MRTP.
Economic planning: aims, objectives and framework of development
planning in India. Legal Environment. Indias Fiscal and Monetary
Policies.
30
30
30
Module III: Public Sector and Economic Organizations

Public Sector: Concept, Rationale, Government Programme, Role of
Public Sector in India. Foreign Trade Policies. Development Banks:
IFCI, IDBI, SIDBI, IIBI.
Module IV: Recent Economic Trends
Economic Liberalization, Privatization and Globalization. Foreign
investment policy. Export Promotion councils and boards. Import
Control. EXIM policy, FEMA, IPR (International and Indian Patent
Rights Acts). Anti Pollution Act. Environmental Groups and Bodies.
Euro I, II and III Norms.
Suggested Readings:
1. Mishra S. K. and Puri V. K., Economic Environment of Business, Himalaya
Publication.
2. Paul, Justin., Business Environment Text and Cases, Tata McGraw Hill.
3. Shaikh and Saleem, Business Environment, Pearson, 1st Edition.
Ver 2.0
Page 27 of 88
BBA Program
Course Title: Management Accounting

COURSE
OBJECTIVE:
Course Credit: 4

Management accounting concepts related to
the management functions of planning,
control, and decision making.
Management
accounting
tools
and
quantitative techniques that can be used to
analyze how business processes consume
resources and create value for a firm.
Management accounting data and analytical
skills necessary to diagnose complex
business problems in accounting context.

LEARNING
OUTCOMES: 1. Appreciate the usefulness of management
accounting in management decision making.
2. Describe the role of management accounting
within an organization.
No. of
Hours
No. of
Credits
30
3. Identify the relevant inflows and outflows of

funds in different situations and use this
information to analyze and make a variety of
short-term, operational decisions and long-term
decisions.
4. Identify how costs behave and
information in a range of decisions.
use
this
5. State the meaning, objectives and structure of

responsibility
accounting
as
divisional
performance measurement.
6. Discuss the features of different budgeting
systems and undertake budget variance analysis.
Module I: Management Accounting
Meaning, Nature, Scope and Function of Management Accounting,
Role of Management Accounting in decision making, Management
Accounting Vs Financial Accounting, Tools and Techniques of
Ver 2.0
Page 28 of 88
BBA Program
Management Accounting.
Module II: Financial Statements Analysis
Meaning and components of financial statements. Objectives of
financial statement Analysis, Methods of financial Statement
Analysis: Ratio Analysis, classification of Ratios: Profitability
Ratios, Turnover Ratios, Liquidity Ratios, Advantages and
Limitation of Accounting Ratios. Fund flow statement, Cash Flow
Statement as per Accounting Standard 3.
30
30
30
Module III: Marginal and Standard Costing

Meaning, Advantages and Limitation, Marginal Costing as a tool for
decision making: Make or Buy, Change in product Mix, Pricing
Decision, Exploring a New Market, Shut Down Decision. Cost
Volume Profit Analysis, Break Even Point. Meaning of Standard
cost and Standard Costing, Advantages and Application. Variance
Analysis: Material and Labour Variance, Responsibility Accounting.
Module IV: Budgeting for Profit Planning and Control
Meaning of Budget and Budgetary control, Objectives, Merits and
Limitations, Types of Budgets: Fixed and Flexible Budget, Cash
Budget, Zero Base Budgeting and Performance Budgeting.
Suggested Readings:
1. Khan, M. Y. and Jain, P.K., Management Accounting, Tata McGraw Hill
Education.
2. Maheshwari, S. N., Management Accounting, Sultan Chand and Sons.
3. Sharma, R. K., Management Accounting, Kalyani Publishers.
4. Arora, M.N. , Cost and Management Accounting, Vikas Publishing.
Ver 2.0
Page 29 of 88
BBA Program
Course Title: Principles of Management

Course Code: BBA2204/BBM2101
Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Skills, competencies, techniques and

knowledge needed to successfully manage
an organization.
Short and long-term perspective for forming
a strategic vision, setting objectives,
crafting a strategy and then implementing it.
1. Understand the management practices of
business organizations in the dynamic
global environment.
2. Comprehend
effective
management
planning and organizing staff.
3. Understand contemporary management
concepts and skills and put these concepts
and skills into practice.
No. of
Hours
No. of
Credits
4. Get an understanding of the basic principles

of staffing and leadership.
5. Investigate the ways of developing and
maintaining organizations competitive
advantage within a changing business
environment.
6. Identify the range of controlling tools
available in the management.
7. Reach a systematic understanding
management-related challenges.
of
8. Apply conceptual tools and techniques in

analyzing, evaluating and addressing
management issues.
Ver 2.0
Page 30 of 88
BBA Program
Concept, nature, process and significance of management.
Managerial levels, skills, functions and roles. Management Vs.
Administration. Coordination as essence of management.
Development of management thought: classical, neo-classical,
behavioral, systems and contingency approaches.
30
30
30
30
Module II: Planning and Organizing

Planning: Nature, scope and objectives of planning, Types of plans,
Planning process, Business forecasting. MBO. Decision Making:
Concept, types, process and techniques.
Organizing: Concept, nature, process and significance. Principles of
an organization: Span of Control, Departmentation & Types of
organization.
Authority,
Responsibility,
Delegation
and
Decentralization, Formal and Informal Organization.
Module III: Staffing and Motivation
Staffing: Concept, Nature and Importance of Staffing.
Motivating and Leading: Nature and Importance of motivation,
Types of motivation, Theories of motivation: Maslow, Herzberg, X,
Y and Z. Leadership: meaning and importance, Traits of a leader,
Leadership Styles: Likerts Systems of Management, Tannenbaum
and Schmidt Model and Managerial Grid.
Module IV: Controlling
Nature and Scope of control, Types of Control, Control process,
Control techniques: traditional and modern, Effective Control
System.
Suggested Readings:
1. Stoner, Freeman and Gilbert Jr., Management, Prentice Hall of India, New Delhi,
2003.
2. Gupta, C.B., Management Concepts and Practices, Sultan Chand and Sons, New
Delhi, 2003.
3. Koontz. O Donnel and Weirich, Management, Tata McGraw Hill Publishing
Company, New Delhi, 2001.
Ver 2.0
Page 31 of 88
BBA Program
Course Title: Business Mathematics

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Important and growing role of Business

Mathematics in modern society.
Reading cum practical applications of
Business Mathematics in every field of
management.
Working knowledge of current trends,
interpretation and relation of these trends
to different sectors of firms.
1. Use the basic principles of arithmetic
and apply mathematical skills to
financial decisions.
2. Apply the concept of ratio and
percentage on calculating cost, discount,
commission and profit & loss.
3. Explain the use of interest, annuities and
present value of money and apply this in
risk and decision making.
No. of
Hours
No. of
Credits
4. Develop strong problem-solving skills

and the ability to handle non-routine
problems by applying appropriate
concepts and notation.
5. Analyze the procedures for Sets,
Matrices
and
Permutation
&
Combination.
6. Recognize
problems
that
linear
programming can handle and find
optimal solutions subject to some
constraints.
7. Solve
basic
differentiation
integration problems.
Ver 2.0
Page 32 of 88
and
BBA Program
Module I: Basic Arithmetic

Ratio and Percentage: its application in calculating cost and
invoice price, discount, commission and brokerage, Profit &
Loss. Progression: Arithmetic, Geometric and Harmonic
Progression.
30
30
30
30
Module II: Mathematics of Finance

Simple and Compound interest. Concept of present value and
amount of money. Types of Annuities, Present value and
Amount of an Annuity. Concept, calculation of Perpetuity.
Module III: Set Theory
Sets Theory: Introduction, Operation on set, Application of
Algebra of sets, Cartesian product of two sets, Boolean algebra.
Elementary Permutation and Combination.
Module IV:
Linear Programming and Calculus
Linear Programming: Graphical methods of Solution, Problems

relating to two variables including the case of mixed
constraints, Simplex Methods. Basic operations of
Differentiation and Integration.
Suggested Readings:
1. Zameeruddin, Khanna and Bhambri, Business Mathematics, Vikas Publishing.

2. Sharma J. K., Business Mathematics: Theory and Application, Ane Books Pvt.
Ltd, 2nd Edition.
3. Shukla S. M., Business Mathematics, Sahitya Bhawan Publication, Agra.
Ver 2.0
Page 33 of 88
BBA Program
Course Title: Business Economics II

Course Credit: 4

COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Basic concepts of macroeconomics.

Preliminary concepts associated with the
determination and measurement of aggregate
macroeconomic variables.
1. Understand and appreciate the concepts of
macroeconomics in theory and practice.
2. Define and measure national income and rates No. of
Hours
of unemployment and inflation.
3. Use appropriately the marginal efficiency
techniques of investment employed in
macroeconomic theory.
4. Critically appraise the classical and modern
theoretical models of macro market analysis.
5. Understand and apply the concept of
economics in the money market.
6. Construct the IS-LM model and establish the
relationship between product market and
money market.
No. of
Credits
Module I: Concepts of Macro Economics and National Income

Determination
Macro Economics: Definitions, importance, growth, limitations of
macro-economics, macro-economic variables. Circular flow of
income in two, three, four sector economy, relation between leakages
and injections in circular flow.
30
30
National Income: Concepts, definition, methods of measurement.

National income in India. Problems in measurement of national
income and precautions in estimation of national income.
Module II: Macro Market Analysis
Theory of full employment and income: classical, modern
(Keynesian) approach. Consumption function, relationship between
saving and consumption. Investment function, concept of marginal
Ver 2.0
Page 34 of 88
BBA Program
efficiency of capital and marginal efficiency of investment. National

income determination in two, three and four sector models. Multiplier
in two, three and four sectors model.
Module III: Money Market
Functions and forms of money. Demand for money: Classical,
Keynesian and Friedmanian approach. Measures of money supply.
Quantity theory of money. Inflation and deflation.
30
30
Module IV: Equilibrium of Product and Money Market

The IS-LM model, product market and money market, derivation,
shift. Equilibrium of IS-LM curve, Application of IS-LM model in
monetary and fiscal policy.
Suggested Readings:
1. Dwivedi, D. N., Macro Economics, Tata McGraw Hill, 2005.
2. Edward Shapiro, Macro-Economic Analysis, Tata McGraw Hill, 2003.
3. Khanna, O.P. and Jain, T.R., Macroeconomics, F.K. Publications.
Ver 2.0
Page 35 of 88
BBA Program
Course Title: Human Resource Management

Course Credit: 4

COURSE
OBJECTIVE:
Importance and function of HR department.
Process of recruitment and selection.
Different training methods used for employees.
Wage determination and welfare activities for
employees.
LEARNING
OUTCOMES:
1. Understand HRM and its objectives and
identify its importance and functions in present
scenario.
2. Explain manpower planning and personnel
No. of No. of
policies.
3. List the factors affecting recruitment and Hours Credits
sources of recruitment.
4. State the objectives of promotion, demotion and
transfer.
5. Describe the basic concepts of different training
and development methods used for employees.
6. Understand concept of career planning and
counseling.
7. Distinguish between performance appraisal
techniques.
8. Identify wage determination & incentive plan
and also different welfare activities for
employees.
Concept, objectives, importance and functions of HR department.
Manpower planning. Personnel policies, programs and procedures.
30
30
Module II: Internal Mobility and Staffing

Recruitment: Factors affecting recruitment, sources of recruitment.
Selection: Process, selection test, interview, group discussion,
orientation, placement, promotion, demotion, transfer and job
analysis.
Ver 2.0
Page 36 of 88
BBA Program
Module III: Training & Development and Career Counseling

Objectives and importance of training. Training methods: on the job
training, vestibule training, apprenticeship. Development methods:
case study, business games, in basket, role playing, sensitivity
training, transactional analysis, special courses, coaching, understudy,
position rotation, multiple management, selective readings, special
meetings and special projects. Career planning and counseling.
30
30
Module IV: Performance appraisal, Employee Welfare and

Compensation
Performance appraisal: objectives, methods and job evaluation. Job
analysis: job description and job specification. Welfare activities:
housing facilities, canteen, fringe benefits, working environment,
health and safety to workers, voluntary welfare scheme for education,
social security measures. Wages and salary determination.
Suggested Readings:
1. Aswathappa K., Human Resource and Personnel Management, TMH, 5th
Edition.
2. Rao V.S.P., Human Resource Management: Text and Cases, Excel Books, 2nd
Edition.
3. Ivansevich, Human Resource Management, Tata McGraw Hill, 10th Edition.
Ver 2.0
Page 37 of 88
BBA Program
Course Title: Marketing Management

Course Credit: 4

COURSE
OBJECTIVE:
All aspects of marketing, including product
planning
&
development,
promotion,
distribution, pricing and branding.
Theories of the marketing mix variables.
Practical applications of marketing theories in
the context of the marketing management.
LEARNING
OUTCOMES:
1. Understand and appreciate the concept of
marketing in theory and practice.
2. Identify different types of marketing No. of No. of
environment and the forces which affect the Hours Credits
working of the company in short and long run.
3. Understand segmentation and learn different
ways of selecting the appropriate target and
positioning the product in the market.
4. Discuss different types of product, levels of
hierarchy and classification of products along
with the concept of branding and its types.
5. Describe the marketing channels, channel
dynamics and pricing of the products.
6. Evaluate different promotional strategies and
media planning.
Module I: Introduction and Marketing Segmentation
Marketing: Nature, meaning, scope, concepts and orientation towards
market. Marketing mix. Customers value and satisfaction: concepts
and delivery. Marketing environment: Needs and trends in macro
environment forces. Introduction to strategic marketing.
Segmentation: Concept of market Segmentation, Patterns and Process
of Segmentation, Segmenting Consumer Markets. Market Targeting.
Positioning concept and types.
Module II: Concepts of Product and Branding
Ver 2.0
Page 38 of 88
30
30
BBA Program
Product: Concepts, Product Level Hierarchy, Classification of

Products, Product Mix, Product Line, Product Life Cycle, Product
Positioning. Brand: Concept, Challenges, Brand Equity, Brand
Repositioning.
Module III: Marketing Channels and Pricing
Nature of Marketing Channels, Channel functions and flows, Channel
Design and Management Channel Dynamics. Pricing: objectives,
factors influencing pricing, basic methods of pricing and pricing
strategies.
30
30
Module IV: Promotion and Marketing Program

Promotion: Promotion Mix. Managing Advertisement: Objectives,
Budget, Message. Media planning and Sales Promotion Tools.
Suggested Readings:
1. Kotler Philip and Armstrong G., Principles of Marketing, Pearson.
2. Sherlekar S. A., Marketing Management, Himalaya Publishing House.
3. Saxena R., Marketing Management, Tata McGraw Hill.
Ver 2.0
Page 39 of 88
BBA Program
Course Title: Business Law

Course Credit: 4

COURSE
OBJECTIVE:
Essential features of various business laws.
Emerging legal issues in business.
Ethical and logical approaches to deal with
business issues and conflicts.
LEARNING
OUTCOMES:
1. Have sound knowledge of law related to Indian
contract act and understand essential features of
valid contract.
2. Distinguish between indemnity and guarantee,
bailment and pledge and would know about the No. of No. of
contingent contracts, remedies for breach of Hours Credits
contacts.
3. Describe the sales of goods act with reference
to formation of contract of sale and agreement
to sell, conditions and warranties, sale of goods
by non-owner, delivery of goods.
4. State the nature & definition of companies with
their types.
5. Identify the basics of partnership and its
formation.
6. Understand the kinds of negotiable instruments
and their endorsements.
Module I: Indian Contract Act
Introduction: Nature of contract offer and acceptance, consideration,
capacity to contract, free consent, legality of object, agreements
declared void, quasi contracts, contingent contracts. Breach of
contract, remedies for breach of contract. Indemnity and guarantee.
Bailment and pledge. Agency. Performance of contract.
30
30
Module II: The Sale of Goods Act

Formation of contract of sale, and agreement to sell, conditions and
warranties, implied conditions, caveat emptor, sale of goods by the
non owners, delivery of goods, unpaid seller and his rights, remedies
Ver 2.0
Page 40 of 88
BBA Program
for breach of contract of sale.

Module III: The Companies Act, 2013
Essential characteristics of a company, types of companies.
Memorandum and articles of association. Prospectus. Shares: kinds,
allotment and transfer. Debentures. Essential conditions for a valid
meeting, kinds of meetings and resolutions. Directors, Managing
Directors: their appointment, qualifications, powers and limits on their
remuneration, prevention of oppression and mismanagement.
30
30
Module IV: Partnership Act and Negotiable Instrument Act

Nature of partnership, Registration of firm and effect of nonregistration, Rights and duties of partners, Position of Minor.
Dissolution of firm: Rights and liabilities of partners on dissolution.
Negotiable instruments: Kinds, features, Crossing and types of
crossing. Payment in due course, holder and holder in due course,
privileges of holder in due course. Dishonour of negotiable
instrument, discharge of negotiable instruments, banker and customer.
Suggested Readings:
1. Kuchhal M. C., Business Law, Vikas Publishing House, New Delhi, 2004.
2. Kapoor N. D., Elements of Mercantile Law, Sultan Chand and Sons, New Delhi,
2003.
3. Gulshan J.J. , Business Law Including Company Law, 13th Edition, New Age
International Publisher.
4. Avtar Singh, Principles of Mercantile Law, 7th Edition, Eastern Book Company.
Ver 2.0
Page 41 of 88
BBA Program
Course Title: Research Methodology

Course Credit: 4

COURSE
OBJECTIVE:
Core concepts, frameworks, and techniques of
Research Methodology.
Methods of data collection, data analysis and
report writing.
LEARNING
OUTCOMES:
1. Understand the basic concept of Research
methodology and its implementation in various
No. of No. of
business situations.
2. Apply and relate decisions to formulate a good Hours Credits
hypothesis.
3. Understand variables establishing cause and
effect relationship.
4. Enhance understanding of the impact of
sampling and its techniques.
5. Examine the sources of data collection.
6. Develop clear and meaningful understanding of
business reports and its characteristics.
Module I: Introduction to Research
Meaning, Objectives, types and Importance of Research. Research
Process and criteria of good research. Research problem, techniques
involved in defining a problem.
30
30
30
Module II: Hypothesis and Research Design

Hypothesis: Meaning, sources, need, importance and characteristics of
a good hypothesis. Research Design: meaning and significance,
criteria of a good Research Design.
Module III: Sampling
Meaning and Types, Steps in sampling design. Characteristics of a
good sample design. Measurement scales: Nominal, Ordinal, Interval
and Ratio scales. Important scaling techniques.
Ver 2.0
Page 42 of 88
BBA Program
Module IV: Method of Data Collection and Report Writing

Secondary data, Primary data: Survey, Observation, Experimentation,
Case-Study method, criteria for constructing Questionnaires or
Schedules. Guidelines for successful interviewing. Testing of
hypothesis. Importance of Report Writing, steps in report writing.
Layout of the research report, Precautions for writing research report.
Application of research in business management.
30
Suggested Readings:
1. Kothari C.R., Research Methodology, New Age International Publishers.
2. Saunders, Research Methods for Business Students, Prentice hall, 2nd Edition,
2007.
3. Murthy C., Research Methodology, Vrinda Publications.
4. Bhattacharyya, Research Methodology, Excel Books.
5. Naresh Malhotra, Market Research, Pearson Education.
Ver 2.0
Page 43 of 88
BBA Program
Course Title: Production and Operations Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Different types of Production.

Plant decisions and inventory management.
Appropriate tools and techniques of quality
management and control.
Essentials of logistics management.
1. Explain the strategic role of Production and
Operations Management and its competitive
advantage for the growth and survival of
organizations.
2. Demonstrate the understanding of the facility
layouts and location decisions in production No. of
system.
Hours
3. Identify and forecast the problems involved in
inventory management.
No. of
Credits
4. Implement and use the principles of Material

Requirement Planning.
5. Understand the various types of production
systems.
6. Apply quantitative techniques to control the
quality in organizations.
7. Apply the knowledge of Just-In-Time in
production systems.
8. Apply the concepts of operations research in
scare resource allocations.
Module I: Operations Management, Layout and Location
decisions
Definition and criteria of performance for the production and
operations management system. Jobs or decisions of production and
operations management. Classification of decision areas. Brief
history of the production and operation management function.
Ver 2.0
Page 44 of 88
30
BBA Program
Layout: Features, basic principles, types, merit and demerits.

Optimization in a product/line layout, optimization in a process
layout. Application in service industries. Location decision,
Behavioral aspects in location planning.
Module II: Material Management
Inventory Control: EOQ, Simple Deterministic Models, ABC
analysis, Value analysis/ value engineering. Purchasing research,
vendor relations and selection of vendors. Material Requirement
Planning (MRP): An overview.
Module III:
Management
Production
Planning
and
Control,
30
30
30
Quality
Production planning and control: Concept. Assembly line balancing,

types of production and production system, maintenance
management. Work-study and work design. Productivity and methods
of improvement. Quality management as a corporate strategy.
Statistical methods and process controls. Control charts, acceptance
sampling. Total quality management (TQM): motivation in quality
management. ISO 9000 and 14000 series. Just in Time production.
Module IV: Introduction to Operation Research
Linear programming, Simplex method, Big-M Method, Two Phase
Method. Definitions and distinctions between CPM and PERT,
Network Diagram and Time Calculations.
Suggested Readings:
1. N.J. Aquilano, R.B. Chase and F.R. Jacob, Operation Management for
Competitive Advantage, Tata McGraw Hill, 9th Edition.
2. Chary S.N., Production and Operation Management, Tata McGraw Hill, 4th
Edition.
3. Manocha R.C., Production and Operation Management, Latest Edition.
4. Gupta S.P., Statistical Method, Sultan Chand, Latest Edition.
Ver 2.0
Page 45 of 88
BBA Program
Course Title: Financial Management

Course Credit: 4

COURSE
OBJECTIVE:
Financial decisions made by financial
managers.
Theories of finance.
Techniques which assist in the decision making
process.
Capital Structure for the value maximization of
the firm.
LEARNING
OUTCOMES:
1. Identify financial management techniques with
their implications in business.
2. Understand investment and financial decisions No. of No. of
to maximize the value of the firm and Hours Credits
Shareholders wealth maximization.
3. Evaluate and make capital budgeting decisions
based on NPV, IRR and PI concepts.
4. Understand the relevance of Cost of capital and
weighted average cost of capital.
5. Prepare the working capital requirements of
different projects and firms.
6. Understand how specific techniques and
decision rules can be used to develop Capital
structure for an organization.
7. Reconcile the leverage effect of capital mix and
impact of leverage.
Nature and scope of financial management, finance function,
profit/wealth maximization. Functions of financial managers. Concept
of time value of money. Sources of finance: Short Term sources, Long
term sources and shares debentures, term loans, GDR, mutual funds,
venture capital financing.
30
30
Module II: Capital Budgeting

Meaning, objectives, nature of investment decisions. Pay back
methods, net present value method, profitability index, and internal
Ver 2.0
Page 46 of 88
BBA Program
rate of return method.

Module III: Cost of Capital and Management of Working Capital
Introduction, significance, concept, components of cost of capital.
Capital Asset Pricing Model. Weighted Average Cost of Capital.
Working capital management: meaning, scope, Importance,
determinants and sources. Approaches of working Capital
Management of Cash, inventories and receivables.
30
30
Module IV: Capital Structure

Capitalization: meaning, importance, Over Capitalization, under
capitalization and optimum Capitalization. Capital Structure: meaning,
forms and determinants of capital structure, operating and financial
leverage, planning the capital structure by EBIT-EPS Analysis.
Suggested Readings:
1. Maheshwari S.N., Financial Management, Principles and Practice, Sultan Chand
and Sons, 9th Edition 2004.
2.
Khan M.Y and Jain P.K., Financial Management, Tata McGraw Hill, 2001, 3rd
Edition.
3.
Pandey I. M., Financial Management, Vikas Publishing House, Revised Ed.,

2003
Ver 2.0
Page 47 of 88
BBA Program
Course Title: International Financial Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
International financial management and

international trade.
Foreign exchange rate fluctuations and
political risk that have a basic bearing on
management of global investment and
financing decisions.
Institutions of international financial markets,
instruments, trade modalities.
Impacts and responses of governments,
markets, and firms to various international
situations.
1. Understand the globalised and integrated No. of
economic environment of international trade.
Hours
2. Comprehend the fundamental concepts of
International Finance and Exchange Rate
Systems.
3. Determine the role of International Institutions
and risk management in International Trade.
4. Understand the existence of various currency
and negotiable instruments in international
market.
5. Analyze and use the tools, techniques and
strategies to make International finance related
decisions.
6. Discuss issues involved in international
investment and financing alternatives,
international trade financing, and international
working capital management.
No. of
Credits
Module I: International Financial Environment

International economic environment: Issue and dimensions.
International financial flow: Comparative Cost Advantage Theory
and Balance of payment framework. Indian Experiences in
International Capital Market. Instruments of Sources of Finance in
Ver 2.0
Page 48 of 88
30
BBA Program
International Financial Market: ADR, GDR, EURO BOND etc.

Module II: Foreign Exchange Risk Management
Foreign exchange markets and instruments. Exchange rate
determination and Factors forecasting: Foreign exchange risk,
Management of Risk, Currency Risk Management, Country Risk
Management.
30
30
30
Module III: International WCM and Export & Import Financing

International Working Capital Management: Concept and financing
foreign trade. International financing systems and institutions.
International Cash Management, International Receivables and
Inventory Management.
Export Financing and Import Financing, Modes of Payment: DA/DP,
L/C, and consignment basis.
Module IV: Multinational Business Financing
Project Appraisal: An International Context. Multinational business
finance: trends towards international operations, changing
Organization and structure of multinational business. Reason for
foreign investment: benefits and risks. Accounting treatment of
foreign subsidiaries. International capital budgeting: evolution,
investment opportunities, financing the project, strategic tie-up
mergers and takeovers.
Suggested Readings:
1. Apte P.G., International Financial Management, Tata McGraw Hill.
2. Somnath V.G., International Financial Management, I. K. International Pvt. Ltd.
3. Jain P.K., International Financial Management, Macmillan India Limited, 1st
Edition.
4. Cheol S. Eun and Bruce G. Resnick, International Financial Management, Tata
McGraw Hill.
Ver 2.0
Page 49 of 88
BBA Program
Course Title: Material Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Material management as practiced in

manufacturing industries and the service
sector.
Make or buy decisions and Purchasing
functions.
Inventory control and Issue of Material.
1. Grasp the concept of Material Management,
its terminologies and its association with
different subjects.
2. Work on make or buy decisions and various No. of
material production issues in the organization. Hours
3. Conceptualize the principles underlying
materials
requirements
planning
and
purchasing.
4. Identify the principles of Material Handling
and concept of value analysis that help to add
value to the productivity and minimize the
wastage in the organization.
5. Understand the tools and techniques of
Inventory control and their usage to ensure
lower inventory cost.
6. Critically analyze and discuss the issues
regarding Material Variances and Material
Productivity.
No. of
Credits
Module I: Material Management

Meaning, objectives, functions and importance of material
management. Planning and budgeting of materials. Types of
organizational structure for material management department.
30
30
Module II: Procurement of Materials

Make or buy decisions. Purchasing functions: Meaning, objectives
and principles, purchasing process and purchase price analysis.
Selection of supplier and computation of Material Turnover Ratio.
Ver 2.0
Page 50 of 88
BBA Program
Procedure of receiving, checking and inspection of materials.

Material handling: Meaning, objectives and principles. Value
analysis: Concept, objectives and utility.
Module III: Modification of Materials
Inventory control: Meaning, objectives, importance and techniques,
ABC analysis, calculation of safety stocks, determination of carrying
cost, ordering cost and EOQ.
30
30
Stores Management: meaning, importance and stores department

organization.
Module IV: Issue of Materials
Printing or receipts and issues of materials. Material Productivity:
meaning, factors and measures. Material variances: meaning and
simple numerical problems.
Suggested Readings:
1. Gopalakrishnan P. and Sundaresan M., Material Management: An Integrated
Approach, PHI Learning Pvt. Ltd.
2. Chitale A.K. and Gupta R.C., Material Management: Text and Cases, PHI
Learning Pvt. Ltd.
3. McDonald Stan C., Material Management, Wiley.
Ver 2.0
Page 51 of 88
BBA Program
Course Title: Entrepreneurship and Small Business Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Knowledge needed to work in, manage or own

a business.
Varied aspects of small scale industries and
entrepreneurship.
1. Explain the various entrepreneurial skills,
functions as well as entrepreneurial
development programs.
2. Effectively generate and communicate
business ideas in a structured environment.
No. of
Hours
3. Identify the opportunities available for the
small scale enterprise and selection of suitable
site and technology.
No. of
Credits
4. Describe the role of Financial Institutions in

the development of small scale business.
5. Prepare project report for the financial
feasibility of small business.
6. Correlate the importance of management
fields namely marketing, finance and
operations in the context of small business
development.
The New concept of entrepreneur. Entrepreneurial function,
entrepreneurial skills. Entrepreneur development programme.
Motivation for entrepreneurs.
30
30
Module II: Small Scale Enterprise

Establishing small scale enterprise: opportunities scanning, market,
and assessment for small scale enterprise, selection of site and choice
of technology.
Ver 2.0
Page 52 of 88
BBA Program
Module III: Project Planning and Institutional Arrangements

Analysis for financial feasibility, Project report preparation.
Institutions for entrepreneurial development, state incentives, role of
financial institutions.
30
30
Module IV: Management of Small Business

Operating the small-scale enterprises. Issues in financial
management, operations management, marketing management,
organizational relations, and performance assessment.
Suggested Readings:
1. Lall and Sahai, Entrepreneurship, Excel Books, 2nd Edition.
2. Couger C, Creativity and Innovation, IPP, 1999.
3. Kakkar D. N., Entrepreneurship Development, Wiley Dreamtech.
4. Rai A.K., Entrepreneurship Development, Vikas Publishing.
5. Sehgal and Chaturvedi, Entrepreneurship Development, UDH Publishing, 2013.
Ver 2.0
Page 53 of 88
BBA Program
Course Title: Financial Analysis & Decision

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Knowledge of Financial Decisions

Statement Analysis.
Aspects of Project Financing.
Dividend Decision and its Theories.
Merchant Banking and Venture Capital.
and
1. Develop pragmatic approach to concept of

capital and financial markets and its operation. No. of No. of
2. Conceptualize a project and conduct feasibility Hours Credits
study.
3. Analyze risk and uncertainty aspects of a
project.
4. Comprehend the essential aspects of dividend
decisions and policies.
5. Analyze recent issues in finance and financial
services like merchant banking and venture
capital.
6. Understand the concepts of factoring and
commercial papers.
Module I: Financial Statement Analysis and Financial Markets

Meaning, objectives, scope, calculation of Ratio analysis, fund flow
analysis, cash flow analysis. Meaning, Types, importance of financial
markets. Types of securities, marketing of Securities. Underwriting of
Capital issues.
30
30
30
Module II: Project Appraisal

Project finance, project feasibility study, capital investment decision,
risk and uncertainty analysis through sensitivity analysis. Nonfinancial aspects of projects.
Module III: Dividend Decisions
Dividend policies and decisions: introduction, issues in dividend
policy, Walters and Gordons model, Modigliani and Miller
approaches, determinants and types of dividend policy, practical
Ver 2.0
Page 54 of 88
BBA Program
consideration in dividend policy and forms of dividends.

Module IV: Financial Service and Recent Issues in Finance
Merchant Banking: Introduction, functions of merchant bankers.
Venture Capital. Factoring. Commercial Papers.
30
Suggested Readings:
1. Pandey I. M., Financial Management, Vikas, 2004, 10th Ed.
2. Van Horne, Financial Management and Policy, Prentice Hall, 2003, 12th Ed.
3. Shapiro, Multinational Financial Management, Wiley Dreamtech.
4. Sheeba Kapil, Fundamental of Financial Management, Pearson.
5. Khan and Jain, Financial Management, Tata McGraw Hill, 3rd Ed.
Ver 2.0
Page 55 of 88
BBA Program
Course Title: Human Resource Development

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Key concepts and issues within the field of

HRD.
Interventions like training and development,
organizational
development,
counseling,
mentoring etc. in improving individual, group
and organizational effectiveness.
1. Understand the concept, scope and functions of
HRD and develop a greater realization about
its contribution to the value chain.
2. Understand that HRD interventions are
effective in the creation of positive No. of No. of
organizational and learning cultures and in the Hours Credits
inculcation of organizational norms and values.
3. Identify the different forms and essential
components of HRD department.
4. Identify the need of collaboration between
HRD personnel and line managers for effective
implementation of HRD and the role of Task
Analysis as a potential HRD tool.
5. Describe how the HRD interventions relate to
the broader performance management process
and concerns of individuals and organizations.
6. Understand the role of personality, team
effectiveness, counseling and mentoring in
HRD.
Meaning need, mechanism, processes and outcomes of HRD. HRD
strategies. HRD areas, individual employee, the role, the team, the
Organization. HRM matrix.
30
30
Module II: Organizing HRD

Role of line manager in HRD. Various forms of HRD Organization,
HRD departments and their tasks. Trends of issues relating to HRD
Ver 2.0
Page 56 of 88
BBA Program
functions.
Module III: Task Analysis
Task Analysis: Meaning & Uses. Steps in Task Analysis: Contextual
analysis, activity analysis, task delineation, competency analysis,
performance analysis and discrepancy analysis.
30
30
Module IV: Personality Development and Group Behaviour

Determinants of personality, type and trait approach to personality.
Stress and coping. Improving group performance and effectiveness,
building effective team, managing dissatisfaction and frustration,
counseling and mentoring.
Suggested Readings:
1. Aswathappa K., Human Resource Management, Tata McGraw Hill, 5th Ed.
2. Rao V.S.P., Human Resource Management, Excel Books, 2nd Ed.
3. Haldar, Uday Kumar., Human Resource Development,Oxford University
Presss, 1st Ed.
4. Tripathi, P.C., Human Resource Development, Sultan Chand and Sons, 1st
Ed.
Ver 2.0
Page 57 of 88
BBA Program
Course Title: Sales Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
Basic elements of sales function.

Skills associated with the job of professional
selling and role of the sales manager.
Fundamentals of sales management, its
structured theories and practical knowledge.
Elements that enable a sales force to be an
effective component of an organizations
overall strategy.
1. Comprehend the role of selling in todays
highly competitive, dynamics and global
market.
2. Develop an understanding of the difference
between sales and marketing strategies.
No. of
3. Illustrate the role, qualities, duties and Hours
function of sales manager.
No. of
Credits
4. Apply their knowledge to supervise sales force

along
with
selection,
training
and
remuneration of sales force.
5. Develop an understanding of sales force
evaluation and describe the concept of sales
territories, quotas, reports and sales
conferences.
6. Illustrate different types of sales promotion
and also explain the integrated approaches to
sales promotion and sales demonstration.
7. Identify the buying behaviour pattern of
prospective customers and apply this
knowledge in handling objections and closing
of sales.
Ver 2.0
30
Page 58 of 88
BBA Program
Meaning, concept and principles of Sales. Distinction between

marketing, selling and retailing. Sales organization: its forms and its
relationship with other functionaries of sales department.
Module II: Sales Force Management
Sales Manager: role, qualities, duties and function. Sales force: Types
of salesman, Qualities of a good salesman, duties and responsibilities
of salesman. Selection and training and remuneration of salesman.
30
30
30
Module III: Supervision of Sales Force and Sales Promotion

Motivation and evaluation of the sales force, sales territories, quotas
and reports, sales conferences and conventions.
Sales promotion: Concept, importance, Types of sales promotion,
factors influencing sales promotion, integrated approaches to sales
promotion. Sales demonstration: its techniques and advantages.
Module IV: Sales Prospecting
Meaning, characteristics and types of prospects. Buying behaviour
and pattern, buyers motivation and meeting buyers resistance.
Methods of handling objections of the prospects: closing a sale and
its techniques, after sale service.
Suggested Readings:
1. Donaldson B., Sales Management: Theory and Practice, Palgrave.
2. Jobber David and Lancaster Geoff, Selling and Sales Management, Pearson
Education India.
3. Gupta, S.L., Sales and Distribution Management, Excel Books India.
Ver 2.0
Page 59 of 88
BBA Program
Course Title: Corporate Strategic Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The core concepts, frameworks, and

techniques of strategic management.
The major initiatives taken by a company's
top management involving resources and
performance in internal and external
environments.
1. Understand the basic concept of strategy and
its implementation in various business
situations.
2. Understand the relevance of business policy
and corporate governance.
3. Develop ways to improve a firms
competitive advantage and integrate key
functional areas into a unified strategic plan.
4. Enhance understanding of the impact of
changes in the external environments on
executive decisions.
5. Learn the importance of changes in
economic,
technological,
government,
political and social forces on the formulation
of a firms strategy.
6. Understand the intricacies involved in
developing different strategies and their
impact on various organizations.
7. Develop skills in analyzing corporate
portfolio through different techniques.
No. of
Hours
No. of
Credits
30
Business Policy and strategy: Overview, concept & nature of
business policy and concept of corporate strategies. Decision levels
of strategies: nature and elements. Concept of corporate
governance.
Ver 2.0
Page 60 of 88
BBA Program
Module II: Strategic Planning and Management

Strategic Planning: Process, importance and 7S framework.
Strategic planning for: Multinationals, small businesses, nonprofit
organizations and public sector.
30
30
30
Module III: Strategy Formulation, Strategic Analysis and

Choice
Objectives and goals of the organization. ETOP. Competitive
analysis. Internal environment, scanning, mission and vision
statement, SAP and KSF. Choice of strategy. Business level
strategies: generic, cost leadership, differentiation and focus. Multi
business strategies: coordination, diversification, venturing and
restructuring for national and international companies. Evaluation
of alternatives and selection of strategies.
Module IV: Corporate Portfolio Analysis and Implementation
BCG, Ansoff model, Gap Analysis, GE model. Implementing
strategy through business function, implementing strategy through
structure. Leadership and Culture.
Suggested Readings:
1. Lawrence R.Jauch. and Glueck William F., Business Policy and Strategic
Management ,Frank Brothers.
2. Kazmi, Azhar, Business Policy, Tata McGraw-Hill, New Delhi, 2000.
3. Pearce II John A. and Robinson J.R. and Richard B., Strategic Management,
AITBS.
4. Wheelen Thomas L., Hunger J. David. and Rangaragjan Krish. , Concepts in
Strategic Management and Business Policy ,Pearson Education, 1st Ed.
Ver 2.0
Page 61 of 88
BBA Program
Course Title: MIS & E-Commerce

Course Credit: 4

COURSE
OBJECTIVE:
The information systems and information
technologies that help in taking right decisions
for betterment of an organization.
The concepts of E-Commerce, Networking and
Data Communication.
The latest trends of IT and security issues.
LEARNING
OUTCOMES:
1. Understand the role of information system in an
organization.
No. of No. of
2. Design the physical and information systems
Hours Credits
according to organizational requirement.
3. Understand the concept of system and design
for developing managerial perspective and an
informed decision-marking ability.
4. Develop an understanding of the concept of
data communication and the requirement of
hardware & software systems.
5. Understand the recent trends of networking, ECommerce and security issues.
6. Identify the emerging trends in IT.
Module I: MIS and Decision Making
Information System: Foundation of Information System, Operating
elements of Information System, Structure of Information System,
Evaluation of Information System, Typical Information Systems
including MIS and DSS. Types of Information. Structured and
Unstructured decisions.
30
30
Module II: System Analysis and Design

System: Concept, system concepts applied to MIS, Distinction
between physical system and information system. Multiprogramming,
Multiprocessing, Real Time systems. Online and distributed
Ver 2.0
Page 62 of 88
BBA Program
environments. Design considerations.

Module III : Data Communication and Networking
Data Communication: Fundamental communication concepts,
Hardware and Software requirements, Simplex, Duplex, Half-Duplex.
Communication Medium: Wired and Wireless.
30
30
Networking: Concept, LAN, MAN and WAN, Topologies, Types of

switching.
Module IV: E-Commerce and Recent Trends in IT
E-Commerce: Concept, importance, recent trends, problems, internet
tools and techniques, legal & security issues of E-Commerce.
Emerging trends in IT including ERP and Business Process Reengineering.
Suggested Readings:
1. Agarwala, Kamlesh. N. and Agarwala ,Deeksha., Macmillan, India, New Delhi.
2. Diwan, Parag. and Sharma, Sunil. , E-commerce- A Managers Guide to EBusiness, Excel.
3. Javadekar, W.S.(2003),Management Information System, Tata MacGraw Hill
Publication.
Ver 2.0
Page 63 of 88
BBA Program
Course Title: Project Management

Course Credit: 4

COURSE
OBJECTIVE:
The concepts, processes, methods, techniques
and tools required for the proper selection and
management of each stage of the project.
Techniques of project appraisal and risk
control, needed for meeting stakeholder
expectations.
LEARNING
OUTCOMES:
1. Examine the tools and techniques of project
management to ensure successful delivery of
projects with available resources.
2. Explore the use of Feasibility study and its No. of No. of
implications in the selection of best available Hours Credits
project.
3. Develop an understanding of technological,
financial, Environmental and marketing
appraisal of a project.
4. Identify various types of costs involved in the
project.
5. Understand the principles of the project
lifecycle.
6. Identify different kinds of risk associated with
project and use of risk minimization techniques
in projects.
7. Critically discuss the issues pertaining to
projects and project management and its
application in the real world.
Module I: Introduction to Project Management
Introduction to project management, starting a new venture, concept
of projects. Characteristics, need and scope of project management.
Project financing. Identification of investment opportunities.
Preliminary screening and Project formulation. Feasibility study: Pre
feasibility and project feasibility. Life cycle phases of project.
Ver 2.0
Page 64 of 88
30
BBA Program
Module II: Marketing and Technological Appraisal

Market and demand appraisal of the projects. Technical analysis of
projects: objectives and essentials.
30
30
30
Module III: Financial and Socio-Economic Appraisal

Financial analysis of projects. Discount rates as project appraisal
criteria. Social cost-benefit analysis. Environmental appraisal of
projects.
Module IV: Risk and Cost Control
Project risks: Types of Project risks and measures of Project risks.
Cost control.
Suggested Readings:
1. Marwah., Project Management, Wiley Dreamtech.
2. Chaturvedi and Jauhari., Project Management, Himalaya Publishing.
3. Chandra, Prasanna. , Project:
Implementation, TMH, 5th Ed.
Preparation,
Appraisal,
Budgeting
and
4. Mishra - Project Management, Excel Books.

5. Goyal, B.B., Project Management: A Development Perspective, Deep and Deep.
6. Gopalan., Project Management Core Text Book ,Wiley.
Ver 2.0
Page 65 of 88
BBA Program
Course Title: Business Ethics

COURSE
OBJECTIVE:
Course Credit: 4

The ethical issues and dilemmas faced by the
managers in most business organizations.
The concepts of CSR, Consumer Protection,
Success, Dharma, Karma, etc.

LEARNING
OUTCOMES:
1. Understand the relevance of ethics and
values in business.
2. Identify the ethical dimensions of common
business practices.
3. Develop Ethical and Value Based thought
process for future managerial performance.
4. Gain knowledge of corporate social
responsibility and consumer protection.
5. Understand the concept of corporate
governance and its relevance in present
scenario.
6. Understand progress and interpret result in
managing transformation.
7. Illustrate the concept of Dharma and Yoga
not only from personal but also from
professional viewpoint.
No. of
Hours
No. of
Credits
30
30
Values: Concept, types and formation of values. Relationship
between ethics, values and behaviour, Values of Indian Managers.
Ethics: development of ethics, ethical decision making and decision
making process, relevance of ethics and values in business.
Management of Ethics: Management process and ethics, managerial
performance, ethical issues, ethos of Vedanta in management,
Hierarchism as an organizational value.
Module II: Corporate Social Responsibility and Consumer
Protection
Corporate responsibility of business towards employees, consumers
Ver 2.0
Page 66 of 88
BBA Program
and community. Corporate Governance & Code of Corporate

Governance. Consumerism. Unethical issues in sales, marketing
and technology.
Module III: Understanding Progress & Results, Managing
Transformation and Success
Progress & Results: Definition and functions of progress.
Transformation: Need for transformation, process and challenges of
transformation.
30
30
Understanding Success: Definitions of success, Principles for

competitive success, prerequisites to create blue print for success.
Successful stories of business Gurus.
Module IV: Knowledge, Wisdom, Stress Management, Dharma
& Karma Yoga and TQM
Knowledge and Wisdom: Meaning of knowledge and wisdom,
difference between knowledge and wisdom, knowledge worker
versus wisdom worker, concept of knowledge management and
wisdom management, wisdom based management.
Stress Management: Meaning, sources and consequences of stress,
stress management and detached involvement.
Dharma & Karma Yoga: Concept of Dharma and Karama. Kinds of
Karma Yoga: Nishkam Karma and Sakam Karma. Total quality
management, Quality of life and quality of work life.
Suggested Readings:
1. Chakraborty, S.K., Human values for Managers.
2. Chakraborty, S.K., Ethics in Management: A Vedantic Perspective, Oxford
University Press.
3. Gaur, R.R., Sangal, R. and Bagaria, G.P., A Foundation Course in Human Values
and Professional Ethics, Excel Books Private Limited, New Delhi.
Ver 2.0
Page 67 of 88
BBA Program
Course Title: Consumer Behaviour

Course Code: BBA01/ BBM01
Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The process of consumer decision making and

its determinants.
The concepts and theories essential for
consumer analysis and the development of
effective marketing strategies.
The psychological sides of the marketplace to
better understand the why behind the buy.
1. Take a holistic view of the buyer.
2. Understand the mental processes that guide No. of
consumer perceptions, attitudes, memory and Hours
choices.
3. Analyze the differences in these processes as a
consequence of social, cultural and group
influences.
4. Exhibit the knowledge of opinion leadership,
innovation diffusion and various models to
help understand buyer behaviour.
5. Understand the intricacies involved in
organizational buying process.
6. Distinguish between consumer behaviour in
domestic and global perspective.
No. of
Credits
Module I : Introduction
Defining Consumer Behaviour. Scope and Application of Consumer
Behaviour. Evolution of Consumer Behaviour as a Field Of Study
and its relationship with Marketing: Behavioural Dimension. The
interdisciplinary nature of Consumer Behaviour. Profiling the
consumer and understanding their needs.
Relevance of Market Research with Consumer
Approaches to Consumer Behaviour Research.
Page 68 of 88
30
Behaviour.
Module II : Consumer Behaviour Theory, Application and its

Determinants
Ver 2.0
30
BBA Program
Consumer Behaviour Theory and Its Application to Marketing

Strategy: Consumer Buying Process, Extensive, Limited and Routine
Problems-solving Behaviour.
Internal Determinants of Consumer Behaviour: Needs, Motivation
and Involvement, Information Processing and Consumer Perception,
Learning, Attitude and Attitude Change, Personality, Psychograph,
Values and Lifestyle.
External Determinants to Buying Behaviour: Family and House Hold
influences, Reference Groups and Social Class, Influence of Culture
and Sub-culture.
Module III: Opinion Leadership, Innovation & Diffusion and CB
Models
Opinion Leadership, Innovation & Diffusion: Opinion Leadership
Process, Measurement and Profile, Opinion Leadership and Firms
Promotional Strategy, Innovation, Diffusion and Adaptation Process,
Innovator as Opinion Leader.
30
30
Models of Consumer and Individual Buying Behaviour. Models of

Consumers Decision Making.
Marketing, consumer behaviour and society. Consumption and
persuasion: Issues of manipulation and long term impacts on society
and children. Consumer materialism.
Module IV : Organizational Buying
Differences between: Industrial Markets & Consumer Market and
Organizational & Consumer Buying. Buying Decisions in
Organizational Buying Process: Types of Decision Making.
Organization Buyer's Decision Making Process. Factors influencing
Organizational Buying Behaviour. Decision Makers in
Organizational Buying.
Webster and Wind model of Organizational buying behaviour. The
Sheth model of Industrial buying.
Cross-cultural Consumer and Individual Buying Behaviour:
Globalization of Consumer Markets and Market Implications, Impact
of Information Technology on Consumer Behaviour.
Suggested Readings:
Ver 2.0
Page 69 of 88
BBA Program
1. Schiffman and Kanuk, Consumer Behaviour, Prentice hall.

2. Loudon, D.A., Consumer Behaviour, Concepts and Application, Tata McGraw
Hill.
3. Howard, John A., (1989).Consumer Behaviour in marketing Englewood Cliffs,
New Jersey, Prentice Hall Inc.
4. Hawkins, D. I.,(1995). Consumer Behaviour Implications for Marketing Strategy,
Texas, Business.
Ver 2.0
Page 70 of 88
BBA Program
Course Title: Direct & Digital Marketing

Course Credit: 4

COURSE
OBJECTIVE:
The scope of online and offline marketing.
The business and marketing objectives in
todays challenging environment.
The effective and emerging trends of digital
marketing and online advertising.
LEARNING
OUTCOMES:
1. Understand direct and digital marketing
strategies and its underpinning principles and
concepts.
2. Examine role and applications of marketing
research, and the concept and practice of No. of No. of
profiling, segmentation and targeting.
Hours Credits
3. Discuss multichannel marketing, customer
behaviour, brands and integrated marketing
communications.
4. Develop the strategy, plan, implement and
evaluate effective, integrated direct and digital
marketing programmes.
5. Examine ROI driven customer acquisition
campaigns and key metrics.
6. Gain a thorough understanding of the creative
process from proposition to promotional
delivery.
7. Explore the direct & digital future and looking
at trends that shape the use of technology.
Module I: Direct Marketing
Direct Marketing: Introduction, Definition, Scope, Objectives, Growth
and Benefits of Direct Marketing. Benefits to Buyers, Benefits to
Sellers, New Direct Marketing approaches, Integrating the
communication, Direct Marketing Media, Developing a positioning
strategy, Managing the creative process, Copy appeals, Guidelines to
create good copy, Improving the mailing package.
Module II : Direct-Mail Marketing
Ver 2.0
Page 71 of 88
30
30
BBA Program
Forms of Direct Marketing: Direct-Mail Marketing, Catalog

Marketing, Telephone Marketing, Direct-Response Television
Marketing, Direct Response Radio marketing, Kiosk Marketing,
Direct Response in print media, B2B Direct Marketing. New Digital
Direct Marketing Technologies, Managing the lead generation
program, Direct Marketing profitability, Direct Marketing testing and
experimentation, Direct Marketing research and its future.
Module III : Introduction to Digital Marketing
Introduction to Digital marketing and its Evolution, digital marketing
for the 21st century, Importance and scope of digital marketing.
Working of websites: dynamic, static, blogs. Search engine
optimization marketing. Introduction to Search Engines: Google
guidelines, Best Practices, Quality guidelines, Design guidelines,
Search engine page results, familiarizing Google results. Working of
Google: Search engine ranking methods, Techniques to get on top of
Google, Meta tags best practices.
30
30
Social media: Examples, Uses, Impact and benefits of social media.

Analytics.
Module IV: Digital Marketing Management
Online Ads, Working of online ads: Interactive ads, Creative ads,
Google Ad words, Online ad methods. Types of online
advertisements: Face book ads, LinkedIn ads, Video ads, Text ads,
Image ads, Local ads, Content network ads. Best practices, Campaign
set up, Billing, Budget, Segment, Audience Effective Ads. Calculating
ROI, Budget, Choosing ad partner.
Digital Marketing Management: Role of web marketing manager,
Web marketing department structure, Roles and responsibilities, Job
description, Targets and goals. Digital Marketing Plan: Goals,
objectives, KPI's, Market research, Value creation process.
Suggested Readings:
1. McDonald, William. J., (1998), Direct Marketing: An integrated approach ,
McGraw Hill, Singapore, 1st Edition,
2. Stone, Bob., (1995),Successful Direct Marketing Methods, NTC Business BOOK,
USA, 5th Ed.
3. Chaffey, Dave. and Chadwick, Fiona Ellis.,(2012), Digital Marketing: Strategy,
Implementation and Practice, Pearson Education.
Ver 2.0
Page 72 of 88
BBA Program
Course Title: Advertising and Brand Management

Course Code: BBA03 / BBM03
Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The use of advertising and branding tools in

marketing.
The advertising and branding policies from
development and execution perspectives.
The marketing communications in the contexts
of classic and new media to develop integrated
communication strategies.
No. of
1. Identify advertising decision areas.
2. Understand the implications of current trends Hours
in advertising and promotion.
3. Examine critical marketing factors that
influence advertising decisions.
4. Develop an advertising campaign plan that
reflects
an
integrated
marketing
communications (IMC) perspective.
5. Understand key issues in crafting and
evaluating brand strategies.
6. Discuss theories, models, and other analytical
tools to make better branding decisions.
No. of
Credits
Module I : Introduction to Advertising

Introduction: Definition, nature and evolution of advertising.
Functions, role and criticism of advertising. Social, economic and
legal aspects of advertising. Advertising and Marketing Mix. Indian
advertising industry.
30
30
Creative aspects of advertising: copy writing, advertising artwork,

copy in conventional media and Cyberspace.
Module II : Advertising Message, Objectives and Effectiveness
Advertising message: Message objectives, recall, attitude, emotions
and feelings, Message tactics.
Advertising Objectives: Goals and objectives, DAGMAR. Media
strategy: budgeting, approaches and allocation. Media planning types,
Ver 2.0
Page 73 of 88
BBA Program
class, vehicle, scheduling and new media forms.

Advertising effectiveness: Pre and post launch research. Advertising
in the evolving marketing environment.
Module III : Brand Concept
Brand concept: Nature and Importance of Brand, Types of brands ,
Strategic Brand Management Process, Brand Identity perspectives,
Brand identity prism and Identity levels. Concepts and Measures of
Brand Equity, Brand Loyalty and Measures of Loyalty. Branding
strategies: product, line, range and umbrella branding. Brand Image
Dimensions.
30
30
Module IV: Brand Positioning

Brand Positioning: Concepts and Definitions, 3 Cs of positioning,
Brand positioning and differentiation strategies, Repositioning,
Celebrity Endorsements. Brand Extension, Managing brands over
time, Brand reinforcement, brand revitalization, managing global
brands, Branding in different sectors.
Suggested Readings:
1. Wells W., Burnet J. and Moriarty S. (2007), Advertising: Principles & Practice,
Pearson Education.
2. Keller K. L., (2008), Strategic Brand Management, Pearson Education.
3. Belch, G. E. & Belch, M. A., (2001), Advertising and Promotion, Tata McGraw
Hill.
Ver 2.0
Page 74 of 88
BBA Program
Course Title: Marketing of Services

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The understanding of foundation of

marketing of services, bank marketing and its
marketing mix.
A comprehensive description of hotel and
tourism industry, its marketing and marketing
of some selected services.
1. Understand the basic concept of service
marketing.
2. Illustrate the difference between marketing of
goods and services.
3. Explain the marketing mix for services.
4. Determine the significance of service quality
and its measurement.
5. Understand the impact of technology in
service marketing.
6. Identify the marketing mix of banking
services.
7. Identify and formulate the marketing
strategies for Hotel and Tourism industry.
8. Discuss the marketing tools and strategies of
various other services.
No. of
Hours
No. of
Credits
30
Basics of Service Marketing, Nature and Types of Services,
Difference between Service and Goods, Unique Characteristics of
Services, Importance of Service Quality and Service Components,
Framework for Marketing of Service, Improving Services,
Relationship Marketing.
Environment for Service Marketing: Macro and Micro Environment,
Understanding Service Customer- model of Service, Consumer
Behaviour.
Market Segmentation and Selection:
Segmentation, targeting and Positioning.
Ver 2.0
Service
Page 75 of 88
Marketing
BBA Program
Module II: Service Marketing Mix and International MOS

Service Marketing Mix: Need for Expanded Marketing Mix,
Planning for Service Offer, Pricing, Promotion and Distribution of
Services, Management of People, Process and Physical Evidence,
Matching Demand and Supply of Services, Service Marketing
Triangle.
30
30
30
International Marketing of Services and GATT.

The Service Based Business Plan. The Future of Marketing of
Services. Technological Changes and The Services.
Module III: Banking and Tourism Marketing
Bank Marketing: The Concept, Users of Banking Services, Structure
of Bank Product, The Marketing Mix of Banking Services.
Tourism Marketing: Introduction, Tourism Product, Salient Features
of Tourism Product, Market Segmentation of Tourism, Formulation
of Marketing Mix for Tourism Industry.
Module IV : Marketing of Selected Services
Marketing of Selected Services: Personal Care Service, Hospital
Marketing, International Services, Education, Consultancy Services,
Transportation Services and Communication Services.
Hotel Marketing: The Concept, Hotel and Its Topology, Hotel
Product, Market Segmentation of Hotel Industry, Formulation of
Marketing Mix of Hotel Industry.
Suggested Readings:
1.
2.
3.
4.
Ver 2.0
Donald, Cowell., Marketing of Service, Heinemann, London.

Lovelock, C.H., Services Marketing, Prentice Hall, London.
Jha, S.M., Services Marketing, Himalaya Publishing House, New Delhi.
Akhtar, J., Management of Tourism in India, Ashish Publishing House, New
Delhi.
Page 76 of 88
BBA Program
Course Title: Data Base Management Systems

Course Code: BBA05
Course Credit: 4

COURSE
OBJECTIVE:
The evolution of Database Management
system.
The importance of database technology in
todays environment and to use this technology
to manage their own data requirements.
The know-how of database design and their
applications.
The students should able to :
LEARNING
OUTCOMES:
1. Understand the role of Database management
No. of No. of
system applicable in an organization.
Hours Credits
2. Analyze the role of keys in designing the
database.
3. Interpret languages of data and architecture of
DBMS.
4. Know the handling of file and normalization of
data.
5. Understand and construct the security system
relevant to database management system.
6. Categorize the various system devices that
apply to database management system.
Data Base Management System: Introduction, Advantages and
Disadvantages. Data Models: Network data model, Hierarchical data
model, Relational data model. Keys: Primary Key, Foreign Key and
Candidate Key. Referential Integrity.
30
30
Module II : Languages of Data and DBMS Architecture

DDL and DML. E-R Diagram. Architecture of DBMS. Data
Independence. Schema and Subschema. Functions of DBA.
Ver 2.0
Page 77 of 88
BBA Program
Module III : File Handling

Types of files: Sequential files, Random files and Indexed Sequential
files. Functional Dependency. Normalization: INF, 2NF, 3NF, BCNF.
30
30
Module IV: System Devices and Security System

Input and Output devices, off-line storage devices, Tapes, Disks,
Drums Information System and their Application. Programme Files,
Security Consideration in Data Base Management System and
performance improvements in Data Base.
Suggested Readings:
1. Leon, Alexis. and Leon ,Matthews., Data Base Management System ,Leon Vikas
Publishing.
2. Ramakrishnan, R. and J. Gehrke., (2000), Database Management Systems, Mc
GrawHill, Company, Higher Education.
3. Elmasri, R. and S B Navathe.,(2000), Fundamentals of Database Systems,
Addison Wesley.
Ver 2.0
Page 78 of 88
BBA Program
Course Title: Income Tax Law & Practices

Course Code: BBA06
COURSE
OBJECTIVE:
Course Credit: 4

The fundamental concepts in income tax.
The practical aspect of computing taxable
income.
LEARNING
OUTCOMES:
The students should be able to :

1. Understand the important terms of income tax.
2. Gain an insight to the direct and indirect tax
laws in India.
No. of
3. Understand about the concept of residential Hours
status and the types of residents like
individual, HUF, firms and companies.
No. of
Credits
4. Calculate the income under different headsSalary, House property, Business &
Profession, Capital Gains, Other sources.
5. Identify the deductions
different sections.
available
under
6. Determine the amount of income on which tax

has to be calculated.
Module I: Introduction to Income Tax and Residential status
Definition of important terms used in Income Tax, Agricultural
Income, Gross Total Income, Total Income, Assessee, Assessment
year, Previous year. Residential status & Tax liability. Types of
Residents: Individual, HUF, Firm & Other Association of Persons &
Companies.
30
30
Module II : Income from Salary

Income from salary, meaning of salary, allowances, perquisites,
valuation of perquisites, profit in lieu of salary, deductions u/s 16 (i &
ii), provident fund and classification of provident fund, taxable
income from salary.
Ver 2.0
Page 79 of 88
BBA Program
Module III: Income from House Property, Business & Profession

Income from house property: rules regarding computing taxable
income from house property, annual value, deduction u/s 24 and
calculation of income from house property. Income from business
and profession: expenses expressly allowed, expenses expressly
disallowed, expenses under certain circumstances, determination of
income from business and profession.
30
30
Module IV: Income from Capital gains and other sources

Income from capital gains: meaning, kinds of capital assessed,
meaning of transfer, exempted capital gains, calculation of capital
gains. Income from Other Sources: Provisions regarding dividend and
interest and interest on securities, determination of income from other
sources. Assessment of individual, clubbing of income, set off and
carry forward of losses, deduction from gross total income (u/s 80c80u), determination of taxable income.
Suggested Readings:
1. Ahuja & Gupta., Systematic Approach to Income Tax.
2. Agarwal, B. K., Ayakar Vidhan Avam Lekhe.
3. Agarwal, B. K., Income Tax Law and Practice.
4. Chandra, Girish., Income Tax.
Ver 2.0
Page 80 of 88
BBA Program
Course Title: Labour Laws

Course Code: BBA07
Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The students should be able to :
The legal relationship between an employed

person, employers and the government, most
commonly through
a
contract
of
employment.
The major Acts and regulations pertaining to
employment practices in India.
The analysis and interpretation of the role of
various labor laws.
1. Interpret the labor laws in the right
perspective with a special reference to the No. of
Hours
provisions of the constitution of India.
2. Understand various parties involved and
affected by the labour laws in India.
3. Have a broad understanding of the legal
principles governing the employment
relationship at the individual and collective
level.
4. Understand the practical problems inherent
in the implementation of labour laws.
5. Examine and interpret decisions of labor
boards, grievance arbitrators and the courts.
6. Understand the factual contexts in which
legal issues arise and their resolution.
No. of
Credits
Module I : The Factories Act 1948

Definition, Scope, approval of licensing and registration of
factories, the inspection staff, health safety, welfare, working-hours
of adults, employment of women and young persons, leave with
wages, penalties and procedure.
30
30
Module II : The Payment of Wages Act, 1936

Object, definition, application of the act, deductions, maintenance
of registers and authorities, claims.
Ver 2.0
Page 81 of 88
BBA Program
Module III : The Workmen Compensation Act, 1923

Object, definition, employers liabilities for compensation, amount
of compensation, appeals. The Trade Union Act, 1926: Object,
definitions, registration, right and liabilities of office bearers,
change of name, amalgamation, discussion and returns.
30
30
Module IV : The Industrial Disputes Act, 1947

Scope and object, definition, authority, notice of change, reference
settlement of industrial disputes, strikes and lockouts, lay-off and
retrenchment. Miscellaneous. Industrial relations: definition and
approaches of industrial relations. Industrial conflicts: types and
causes of industrial conflicts. Industrial relations policy. Industrial
disputes: Preventive measures-bipartite and tripartite bodies, ethical
codes, standing orders, grievance procedure, collective bargaining,
workers participation in management, settlement machinery.
Suggested Readings:
1. Mamoria C.B, Industrial Relation, Himalaya Publication.
2. Sinha ., Industrial Relations, Trade Unions and Labour Legislation ,Pearson
Ed.
3. Srivastava, S.C., (2000), Industrial Relations and Labour Laws ,Vikas, 4th Ed.
4. Singh B.D. ,Industrial Relations & Labour Laws, Excel, 1st Ed.
5. Kogent ., Industrial Relations & Labour Laws ,Wiley Dreamtech.
Ver 2.0
Page 82 of 88
BBA Program
Course Title: Banking & Insurance

Course Code: BBA08
Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The relevant legal banking practices

and insurance that can be used to
manage the non-speculative risks of
individuals and businesses.
The contemporary banking instruments,
transactions and various types of
insurance products including life,
health, property and liability insurance
contracts.
The working of insurance industry, its
management
of
markets,
and
underwriting of contracts in a complex
economic and regulatory environment.
1. Understand the basics of banking law,
key statutory provisions and practical
understanding of banking laws and
policies.
2. Identify the legal issues which arise in
large financing transactions.
3. Identify commercial banking and its
operations.
4. Understand the concept of insurance,
its characteristics, nature, functions
and principles.
5. Explain life insurance, its policies &
policy conditions, features, legal
aspects, methods and procedures of life
insurance.
6. Analyze the
general
insurance
organization and marketing of general
insurance & its forms.
Module I: Indian Financial System
No. of
Hours
30
No. of
Credits
Structure of India Financial System, Major issues in Indian

Ver 2.0
Page 83 of 88
BBA Program
Financial System, Financial Sector reforms in India, RBI,

Monetary Policy, Credit Control.
Module II: Commercial Banking
Commercial Banking, Management of assets and liabilities of
Commercial
Banking,
Regulatory Environment
for
Commercial Banking in India, Operating Aspects of
Commercial Banking.
30
30
30
Module III : Life Insurance Organizations

Life Insurance Organizations, Regulatory framework,
Management of Life insurance business, Nature and types of
Life Insurance Policies, Operating Aspects of Life Insurance
Companies.
Module IV : General Insurance Organizations
General Insurance Organizations, Regulatory Framework ,
Management of General Insurance Business, Nature and types
of General Insurance Policies, Operating Aspects of General
Insurance Companies.
Suggested Readings:
1. Sethi, Jyotsna., and Bhatia, Nishwan., Elements of Banking and Insurance, PHI
Learning Pvt. Ltd.
2. Jain, J.N. and Jain, R.K., Modern Banking and Insurance , Regal Publications.
Ver 2.0
Page 84 of 88
BBA Program
Course Title: Rural Management

Course Credit: 4

COURSE
OBJECTIVE:
The role of rural sector in the development of
the country's economy in recent years.
The rural market, consumers and marketing
strategies for the rural sector.
The working of Co-operative Credit Societies
and various financial schemes for rural
development.
LEARNING
OUTCOMES:
1. Discuss rural management, its scope and the
rural problems & their remedies.
2. Identify the characteristics of rural consumers, No. of No. of
Hours Credits
their sources and structure of income.
3. Understand the rural financial environment for
rural development.
4. Explain the Credit policies, deposits schemes
and various credit programmes for rural
development.
5. Explain various marketing strategies adopted
by rural industry for seeds, fertilizers and other
rural products.
6. Understand the working of Co-Operative Credit
societies.
7. Illustrate some successful co-operative
organizations.
Definition, Scope and Importance of Rural Management. Agriculture
and Non-Agriculture sections of Economy. Rural Development
problems and Remedies.
30
30
Module II: Rural Consumer and Rural Finance

Consumption theory and Characteristics of Rural Consumers. Village
Economy sources and structure of Income.
Rural Financial Environment: Organization of rural Credit supply,
Credit Planning and Implementation of Credit Programmers for Rural
Ver 2.0
Page 85 of 88
BBA Program
Development, Saving and Deposits. Mobilization in Rural India.

Module III : Rural Marketing
Marketing: Meaning, principles and practice. Rural marketing for
Seed, Fertilizers, Pesticides Machinery and other inputs of Rural
Industry. Marketing Strategies for rural industry.
30
30
Module IV: Co-operative Management

Co-operation: Meaning, Objectives and Scope. Development of Cooperatives in Rural Area: Co-operative Credit Societies & Cooperative Marketing. Some successful Co-operative organization.
Suggested Readings:
1. Kashyap ,Pradeep., Raut, Siddhartha. and Biztantra ., Rural Marketing.
2. Gopal Swamy, T.P. , Rural Marketing, Vikas Publishing House, 2/e
3. Barkar, J.W., Agricultural Marketing, Oxford University Press, New York.
4. Mathur., Rural Marketing ,Excel Books.
Ver 2.0
Page 86 of 88
BBA Program
Course Title: International Business Management

Course Credit: 4
COURSE
OBJECTIVE:
LEARNING
OUTCOMES:
The theories of international dimensions of

Business and external influences affecting the
international business organization.
The design and structure of International
Organizations.
Labor market differences and labor
compensations and international business
strategies.
The role of strategies and different policies on
the way a business is conducted in
international context.
No. of
1. Identify the role of external influences on Hours
international business scenario.
2. Demonstrate the concept of International
Corporations by their organizational design,
structure, attitude and strength.
3. Describe the role of Human Resources in the
international development of managers.
4. Identify labor market differences and
compensation worldwide.
5. Illustrate the functionality of global financial
markets, foreign exchange market, exchange
rate methods and different international
business strategies.
6. Develop international business strategies in the
global competitive environment.
No. of
Credits
Module I : Dimensions of International Business

The field of international business, means of engaging in international
business, external influences on international business.
30
30
Module II : International Corporations

Design and Structure: Organizational design and structure, forms of
organizational structure, their attitudes and strengths. Functional
Ver 2.0
Page 87 of 88
BBA Program
based, area based and matrix structure. Methods of entry.

Module III : Management of Human Resources
Managers qualifications
and characteristics,
international
development of Manager, labour market differences, labour
compensation.
30
30
Module IV: International Finance and Strategies

Balance of Payment, Global financial market, foreign exchange
market.
Exchange
rate
determination
methods.
Global
competitiveness and international business strategies. International
strategic alliances.
Suggested Readings:
1. Agarwal, Raj .,International Trade, Excel, 1st Ed.
2. Albaum, Duerr., International Marketing and Export management ,Pearson, 7th
Ed.
3. Cherunilam,F.(2007), International Trade and Export Management ,Himalaya.
4. Hill C.W. , International Business ,TMH, 5th Ed.
Ver 2.0
Page 88 of 88

Babu Banarasi Das University Lucknow: Course Curriculum

Uploaded by

Copyright:

Available Formats

Babu Banarasi Das University Lucknow: Course Curriculum

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Babu Banarasi Das University Lucknow: Course Curriculum

Uploaded by

Copyright:

Available Formats

BBA Program

School of Management, BBD University