Manual Service SL-M262x Series Samsung

Mono Laser Printer
Xpress M262x / M282x Series
SERVICE
MANUAL
Mono Laser Printer
Contents
1. Precautions
2. Product Specifications and Description
3. Disassembly and Reassembly
4. Troubleshooting
5. System Diagrams
6. Schematic Diagrams
Refer to the service manual in the GSPN (see the rear cover) for more information.
Contents
Contents
1.
2.
Precautions ...................................................................................................................................... 1 1
1.1.
Safety warning ........................................................................................................................ 1 1
1.2.
Caution for safety .................................................................................................................... 1 2

1.2.1.
Toxic material............................................................................................................. 1 2
1.2.2.
Electric shock and fire safety precautions ......................................................................... 1 2
1.2.3.
Handling precautions ................................................................................................... 1 4
1.2.4.
Assembly and Disassembly precautions ........................................................................... 1 4
1.2.5.
Disregarding this warning may cause bodily injury ............................................................ 1 5
1.3.
Caution for Data Loss ............................................................................................................... 1 6
1.4.
ESD precautions ...................................................................................................................... 1 7
Product Specifications and Description .................................................................................................. 2 1

2.1.
Product Specifications .............................................................................................................. 2 1

2.1.1.
Product Overview........................................................................................................ 2 1
2.1.2.
Specifications ............................................................................................................. 2 2
2.1.3.
2.2.
General Print Engine...................................................................................... 2 2
2.1.2.2.
Controller and Software.................................................................................. 2 2
2.1.2.3.
Paper Handling ............................................................................................. 2 4
2.1.2.4.
Consumables ................................................................................................ 2 4
2.1.2.5.
Reliability and Service ................................................................................... 2 5
2.1.2.6.
Environment ................................................................................................ 2 5
2.1.2.7.
Options ....................................................................................................... 2 6
2.1.2.8.
Maintenance parts ......................................................................................... 2 6
Model Comparison Table .............................................................................................. 2 7
System Overview..................................................................................................................... 2 8
2.2.1.
Front View ................................................................................................................. 2 8
2.2.2.
Rear View .................................................................................................................. 2 9
2.2.3.
Paper Path.................................................................................................................. 2 10
2.2.4.
System Layout ............................................................................................................ 2 11
2.2.5.
2.1.2.1.
2.2.4.1.
Feeding Part ................................................................................................. 2 12
2.2.4.2.
Transfer Roller ............................................................................................. 2 13
2.2.4.3.
Drive Unit ................................................................................................... 2 13
2.2.4.4.
Fuser .......................................................................................................... 2 14
2.2.4.5.
LSU (Laser Scanner Unit)............................................................................... 2 15
2.2.4.6.
Toner System ............................................................................................... 2 16
Hardware configuration ................................................................................................ 2 17

2.2.5.1.
Main board .................................................................................................. 2 18
2.2.5.2.
OPE board ................................................................................................... 2 20
2.2.5.3.
Wireless LAN board ...................................................................................... 2 21

Copyright 1995-2013 SAMSUNG. All rights reserved.
Contents
2.2.6.
2.2.7.
3.
2.2.5.4.
Joint PBA .................................................................................................... 2 22
2.2.5.5.
Electrical Parts Location ................................................................................. 2 23
2.2.5.6.
SMPS Board ................................................................................................ 2 26
2.2.5.7.
HVPS Board ................................................................................................ 2 28
Engine F/W Control Algorithm ...................................................................................... 2 29

2.2.6.1.
Feeding ....................................................................................................... 2 29
2.2.6.2.
Transfer....................................................................................................... 2 29
2.2.6.3.
Fusing......................................................................................................... 2 30
2.2.6.4.
LSU............................................................................................................ 2 30
Software Descriptions .................................................................................................. 2 31

2.2.7.1.
Software system overview .............................................................................. 2 31
2.2.7.2.
Architecture ................................................................................................. 2 31
2.2.7.3.
Data and Control Flow ................................................................................... 2 32
Disassembly and Reassembly .............................................................................................................. 3 1

3.1.
Precautions when replacing parts ................................................................................................ 3 1

3.1.1.
Precautions when assembling and disassembling ............................................................... 3 1
3.1.2.
Precautions when handling PBA..................................................................................... 3 1
3.1.3.
Releasing Plastic Latches .............................................................................................. 3 2
3.2.
Screws used in the printer.......................................................................................................... 3 3
3.3.
Replacing the Main SVC parts ................................................................................................... 3 4

3.3.1.
Side Cover ................................................................................................................. 3 4
3.3.2.
Rear Cover................................................................................................................. 3 5
3.3.3.
Front Cover ................................................................................................................ 3 6
3.3.4.
Top Cover .................................................................................................................. 3 7
3.3.5.
Main Board ................................................................................................................ 3 7
3.3.6.
SMPS........................................................................................................................ 3 8
3.3.7.
HVPS........................................................................................................................ 3 8
3.3.8.
Bin-Full Sensor ........................................................................................................... 3 9
3.3.9.
Main Drive unit........................................................................................................... 3 9
3.3.10. Pick up and Regi Clutch ............................................................................................... 3 10

3.3.11. Pick up and Forward roller ............................................................................................ 3 10
3.3.12. Retard Roller .............................................................................................................. 3 11
3.3.13. Duplex Unit ............................................................................................................... 3 12
3.3.14. Transfer Roller............................................................................................................ 3 13
3.3.15. LSU.......................................................................................................................... 3 13
3.3.16. Fuser Unit .................................................................................................................. 3 14
3.3.17. Exit Sensor................................................................................................................. 3 14
3.3.18. Feed and Regi sensor PBA ............................................................................................ 3 15
3.3.19. OPE PBA .................................................................................................................. 3 16
3.3.20. Wireless LAN PBA...................................................................................................... 3 16
ii
Contents
3.3.21. Motor........................................................................................................................ 3 17
4.
Troubleshooting ................................................................................................................................ 4 1
4.1.
Alignment and Adjustments....................................................................................................... 4 1

4.1.1.
Control Panel.............................................................................................................. 4 1
4.1.2.
Understanding the status LED........................................................................................ 4 3
4.1.3.
Jam Removal.............................................................................................................. 4 4
4.1.4.
Periodic defective image ............................................................................................... 4 10
4.1.5.
Useful management tools .............................................................................................. 4 11
4.1.6.
4.1.7.
4.2.
4.1.5.1.
Using Samsung Easy Printer Manager (Windows and Macintosh only) .................... 4 11
4.1.5.2.
Using Samsung Printer Status (Windows only) ................................................... 4 13
4.1.5.3.
Using Smart Panel (Linux only) ....................................................................... 4 14
Updating Firmware ...................................................................................................... 4 15

4.1.6.1.
Update the firmware by using the USB port........................................................ 4 15
4.1.6.2.
Update the firmware by using the network.......................................................... 4 15
EDC program ............................................................................................................. 4 18
Troubleshooting ...................................................................................................................... 4 20
4.2.1.
Procedure of checking the symptoms............................................................................... 4 20

4.2.1.1.
5.
6.
iii
Basic Check List ........................................................................................... 4 21
4.3.
Error Code and Troubleshooting ................................................................................................. 4 22
4.4.
Image quality problem .............................................................................................................. 4 37
System Diagrams .............................................................................................................................. 5 1

5.1.
Block Diagram ........................................................................................................................ 5 1
5.2.
Connection Diagram................................................................................................................. 5 2
Schematic Diagrams .......................................................................................................................... 6 1

6.1.
Tool for Troubleshooting ........................................................................................................... 6 1
6.2.
Glossary................................................................................................................................. 6 2
6.3.
The Sample Pattern for the Test .................................................................................................. 6 8
6.4.
Selecting a location .................................................................................................................. 6 9
6.5.
Model Name and Code ............................................................................................................. 6 10
1. Precautions
1. Precautions
In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before
servicing the product and follow them closely.
1.1. Safety warning

1) Only to be serviced by a factory trained service technician.
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained
service technician.
2) Use only Samsung replacement parts.
There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the
product as these could cause the product to malfunctions and create an electric shocks or fire hazards.
3) Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for
Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC
60825-1. Class I laser products are not considered to be hazardous. The laser system and printer are designed so
there is never any human access to laser radiation above a Class I level during normal operation, user maintenance
or prescribed service condition.
Wavelength: 800 nm
Beam divergence
Paraller: 11 degrees
Perpendicular: 35 degrees
Maximum power of energy output: 12 mW

WARNING
Never operate or service the product with the protective cover removed from Laser/Scanner assembly. The reflected
beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock,
and personal injury.
1-1
1. Precautions
1.2. Caution for safety
1.2.1. Toxic material

This product contains toxic materials that could cause illness if ingested.
1) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the imaging unit and
toner cartridge may be harmful, and if swallowed, you should contact a doctor.
1.2.2. Electric shock and fire safety precautions

Failure to follow the following instructions could cause electric shock or potentially cause a fire.
1) Use only the correct voltage, failure to do so could damage the product and potentially cause a fire or electric shock.
2) Use only the power cable supplied with the product. Use of an incorrectly specified cable could cause the cable to
overheat and potentially cause a fire.
3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.
4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow paper clips, pins
or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or fire hazard.
5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing
the product, remove the power plug from the wall socket.
6) Use caution when inserting or removing the power cord. When removing the power cord, grip it firmly and pull. The
power cord must be inserted completely, otherwise a poor contact could cause overheating leading to a fire.
1-2
1. Precautions
7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or power cable may be
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a
fire. Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or
repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing
cables causing fire and shock risks.
8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired
immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the
power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still
connected to the wall socket in these weather conditions.
10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the machine near a
humidifier or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and
cause a fire or cause parts to rust.
11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise possibly leading
to the product failing to work properly and in extreme conditions could lead to a fire.
12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make
contact with a high voltage conductor inside the machine and cause an electric shock.
13)
When replacing the SMPS board, please wait 5 minutes after unplugging the power cord, then replace it. You
can get a shock by the electric discharge.
1-3
1. Precautions
1.2.3. Handling precautions

The following instructions are for your own personal safety to avoid injury and so as not to damage the product.
1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could cause
the product to tip or fall.
2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or
clothing in any of these rotating devices.
3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product which if spilled
could get into the machine and cause damage or a shock or fire hazard.
4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a humidifier or
heater. Damage could be caused to the product in such areas.
5) Do not place candles, burning cigarettes, etc on the product, These could cause a fire.
6) Ensure that the machine is installed and used in proper area to meet the temperature and humidity specifications.
If the machine is stored at below zero Celsius for a long time, do not use the machine instantly after movement. It
can malfunction. Take care of the machine storage. If the machine is stored at below zero Celsius for a long time,
keep the machine at room temperature and install it.
1.2.4. Assembly and Disassembly precautions

1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable
routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out
the following procedures before dismantling the product or replacing any parts.
2) Ensure that power is disconnected before servicing or replacing any electrical parts.
3) Disconnect interface cables and power cables.
4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating
are correct.
5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
6) Take care not to drop any small parts into the machine.
7) Handling of the OPC Drum
1-4
The OPC Drum can be irreparably damaged if it exposed to light. Take care not to expose the OPC Drum either
to direct sunlight or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage
the surface of the photoconductive properties and will result in print quality degradation. Take extra care when
servicing the product. Remove the OPC Drum and store it in a black bag or other lightproof container. Take
care when working with the Covers (especially the top cover) open as light is admitted to the OPC area and can
damage the OPC Drum.
Take care not to scratch the green surface of OPC Drum Unit. If the green surface of the Drum Cartridge is
scratched or touched the print quality will be compromised.
1. Precautions
1.2.5. Disregarding this warning may cause bodily injury

1) Be careful with the high temperature part.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser unit to
cool down before disassembly.
2) Do not put fingers or hair into the rotating parts.

When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.).
If do, you can get harm.
3) When you move the printer, use safe lifting and handling techniques.
This printer is heavy. Use the lifting handles located on each side of the machine. Back injury could be caused if
you do not lift carefully.
4) Ensure the printer is installed safely.
Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the
printer to tip or fall possibly causing personal injury or damaging the printer.
5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable.
1-5
1. Precautions
1.3. Caution for Data Loss

To prevent loss of customers data the SVC engineer provides end-user with relevant information in advance.
1-6
1. Precautions
1.4. ESD precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called
Electrostatically Sensitive (ES) Devices or ESDs. Examples of typical ESDs are: integrated circuits, some field effect
transistors, and semiconductor chip components. The techniques outlined below should be followed to help reduce the
incidence of component damage caused by static electricity.
CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1) Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available
wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit
under test.
2) After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as
aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.
3) Use only a grounded tip soldering iron to solder or desolder ESDs.
4) Use only an anti-static solder removal device. Some solder removal devices not classified as anti-static can
generate electrical charges sufficient to damage ESDs.
5) Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.
6) Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable
conductive material.
7) Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective
material to the chassis or circuit assembly into which the device will be installed.
8) Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until
completely plugged or soldered into the circuit.
9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together
of clothing fabric and lifting ones foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.
1-7

2.1. Product Specifications
2.1.1. Product Overview
1) Printing Speed
Xpress M262x Series : Up to 26 ppm in A4 (27 ppm in Letter)
2) Printing Resolution
Up to 1,200 x 1,200 dpi effective output
3) Processor
600MHz
4) Printer Language Emulation
SPL / PCL5e / PCL6
5) Memory
DDR3 128 MB
6) Interface
Hi-Speed USB 2.0, Ethernet 10/100 Base TX Interface
7) Control Panel
No LCD, 4 keys and 2 LEDs
8) Toner cartridge
Initial
- Xpress M2620, M2820 Series : 1,500 pages
- Xpress M2625, M2825 Series : 1,200 pages
Standard / High Yield

Xpress M2620, M2820 Series : 3,000 pages
Xpress M2x25 Series : 1,200 pages / 3,000 pages
2-1
2.1.2. Specifications
Product Specifications are subject to change without notice.
2.1.2.1. General Print Engine

Item
Specification
Simplex
Engine Speed
Duplex (1)
Warmup time
FPOT

From Sleep
Less than 14 seconds
From Ready
Less than 8.5 seconds
From Sleep
Less than 14 seconds
Resolution
Up to 1,200 x 1,200 dpi effective output
(1) D Model only.
2.1.2.2. Controller and Software

Item
Processor
Specification
CPU
600 MHz (Cortex-A5)
Image Processor
ReCP (Rendering Engine for Clean Page)

DDR3 128 MB
Memory
Not support
Xpress M262x, M262xD : SPL
Printer Language
Xpress M262xND, M282x ND/DW Series : SPL / PCL5e /

PCL6
Window
XP / 2003 Server / Vista /2008 server/ 7 / 2008 Server R2 / 8

RedHat Enterprise Linux WS 4, 5, 6 (32/64 bit)
Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 (32/64 bit)
OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit)
Linux
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)

Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04,
10.10, 11.04 (32/64 bit)
Client OS Support
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)

Debian 4.0, 5.0, 6.0 (32/64 bit)
Mac OS
X10.5~10.8
Sun Solaris 9,10,11 (x86, SPARC)
UNIX (1)
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium

IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, .7.1 (PowerPC)
Fonts
PCL : 95 Scalable Fonts (Include OCR-A / OCR-B) / 1 Bitmap
2-2
Item
Interface
Specification
USB
High speed USB 2.0
USB Host (Direct USB)
Not support
Wired LAN (2)
Ethernet 10/100 Base Tx
Wireless LAN (3)
Wireless 802.11 b/g/n

TCP/IP
Network Protocol (2)
TCP / IPv4/v6 / HTTP / SNMPv1/v2c/v3 / SMTP / DNS /

WINS / DDNS / DHCP / BOOTP / AutoIP / Standard TCP/IP
Printing / LPR / WSD Print / IPP / UPnP(SSDP) / Bonjour /
WSD Discovery / SLP / SetIP / Google Cloud Print / WSD
Scan
Others
IPPs / IPSec
(1) Xpress M282x Model only

(2) Network support model only
Xpress M2620ND, M282xND/DW Series
(3) Wireless support model only
- Xpress M282xDW Series
2-3
2.1.2.3. Paper Handling

Item
Input Capacity
Specification
Standard
250sheet Cassette Tray / 1sheet Manual Feeder

Face Down : 150sheet
Output Capacity
Printing Size
Standard
Cassette Tray
Face up : 1sheet
Max.
216 x 356 mm (8.5" x 14")*
Min.
76 x 127mm (3" x 5")*
Capacity
250sheet
Media Size
A4, A5, A6, Letter, Legal, Executive, Folio, Oficio, ISO B5, JIS B5
Media Types
Plain, Thin, Thick, Cardstock, Recycled, Archive, Bond
Media Weight
60 ~ 163 g/ (16 ~ 43 lb)*
Sensing
H/W Install Detect : No Paper Empty : Yes Paper Type Detect : No Paper Size
Detect : No
Capacity
1sheet
Media Size
A4, A5, A6, Letter, Legal, Executive, Folio, Oficio, ISO B5, JIS B5, Envelope
(Monarch/No-10/DL/C5/C6), Custom 76 x 127 mm ~ 216 x 356 mm (3" x 5"
~ 8.5" x 14")
Media Types
Plain, Thin, Thick, Thicker, Cardstock, Transparency, Pre-Printed, Recycled,

Archive, Bond, Label, Envelope, Thick Envelope, Cotton, Colored
Media Weight
60 ~ 220 g/ (16 ~ 58 lb)*
Sensing
Yes
Manual Feeder
2.1.2.4. Consumables
[Separated Toner System]
Model
Item
Average Yield (1)
Part Code
Initial Toner
1,200 Pages
Standard Toner
1,200 Pages
MLT-D116S
High Yield Toner
3,000 Pages
MLT-D116L
Imaging Unit
9,000 Pages
MLT-R116
Item
Average Yield (1)
Part Code
Initial Toner
1,500 Pages
Standard Toner
High Yield Toner
3,000 Pages
MLT-D115L
Toner Cartridge
Xpress M2625 series

Xpress M2825 series
[Integrated Toner System]

Model
Xpress M2620 series
Xpress M2820 series
Laser Toner Cartridge
(1) Declared yield value in accordance with ISO/IEC 19752.
2-4
2.1.2.5. Reliability and Service

Item
Specification
Max. Monthly Duty
12,000 pages
MPBF
30,000 pages
MTTR
Less than 30 min
2.1.2.6. Environment
Item
Acoustic Noise Level
Power Consumption
Specification
Printing Simplex
Less than 50 dBA
Standby
Less than 26 dBA
Sleep
Less than 26 dBA
Ready
Less than 45 W
Normal operation
Less than 400 W
Max / Peak
Less than 450 W
Sleep
Less than 0.9 W
Power Off
Less than 0.2 W
TEC
Less than 1.1 kWh/week
Telecommunication
TBR-21, KC, Part68, ICCS03, NTC
Safety
Certification
Dimension
(W x D x H)
Weight
cUL, CB, KC, TUV-GS, PSB
EMC/EMI
FCC Part 15 Class B, ICES003, CE(EN), KCC
Document
No
Security
No
Others
No
SET
SET Packing
368 x 334.5 x 202 mm (14.5" x 13.2" x 8.0")*

452 x 418 x 330 mm (17.8" x 16.5" x 13")*
Net (SET without

Consumables)
6.3 kg (13.8 lbs)
Net (SET with

Consumables)
7.2 kg (16.0 lbs)
Gross (SET with

Packing)
9.1 kg (20.1 lbs)
Consumable (without
Packing)
Toner Catridge
Imaging Unit
2-5
1.2K : 0.50 kg (1.10 lbs)

3.0K : 0.54 kg (1.19 lbs)
0.38 kg (0.84 lbs)
2.1.2.7. Options
Item
Specification
Memory
N/A
Second Cassette
N/A
Hard Disk
N/A
2.1.2.8. Maintenance parts

Item
Image
Part Code
Fuser
220V
Life
JC9101034B
110V
100,000 pages
JC9101034A
Transfer Roller
JC66-01218A
100,000 pages
Pick-Up/ Feed/
Forward Roller Assy
JC9300405A
50,000 pages
Retard Roller
JC9001107B
50,000 pages
2-6
2.1.3. Model Comparison Table

Brother HL-2250DN (HL-2270DW)
Samsung SL-M2825(0)ND (M2825DW)
HP HP P1606dn
Product Image
Printing Speed
First Time to Print
Memory (MB)
CPU (Processor) Speed
Power Consumption
(Sleep/Ready/Printing)
Noise
(Ready/Printing)
Product Size
(WxDxH)
Product Weight
(kg, lbs)
Initial Consumables Lifetime
Separated Type Toner
(Standard/High)
United Type Toner
(Standard/High)
2-7
26 / 27ppm Black (A4 / Letter)
Less than 8.5 sec.
Less than 8.5 sec.
As fast as 7 sec (from Auto-Off)
32MB Memory
128MB Memory
32MB
200 MHz
600 MHz
400 MHz
0.9W (Sleep WLAN On: 2.8W) / 65W / 495W
1.2W / 45W / 400W
0.4W(Manual-off), 1.6W (Auto-off) / 2.2W /

440W
31dB/53dB
26dB/50dB
INA/53dB
368 x 360 x 183 mm (14.5" x 14.2" x 7.2")
368 x 334.5 x 201 mm
378 x 284 x 246 mm (15.24" x 11.18" x 9.69")

(Max. 387 x 420 x 255 mm)
6.8Kg (15.4 lbs.)
7.17Kg (15.8 lbs.) : All-in-One

7.39Kg (16.3 lbs.) : Separate
Toner Cartridge : 700 pages
Toner Cartridge : 1000 pages
Drum Unit : 12,000 pages
Drum Unit : 9,000 pages
1.2K / 2.6K
1.0K / 2.5K
7.0Kg (15.4 lbs.)
2.1K
1.5K / 3.0K
2.2. System Overview

This chapter describes the functions and operating principal of the main component.
2.2.1. Front View

NOTE
This illustration may differ from your machine depending on its model.
Some features and optional goods may not be available depending on model or country.
Output Tray
Paper Width Guides
Control Panel
Paper Width Guides on a Manual Feeder
Front Cover
Laser Toner Cartridge (1)
Paper Level Indicator
10
Toner Cartridge (2)
Tray 1
11
Imaging Unit (2)
Manual Feeder
(1) Xpress M2620, M2820 Series

(2) Xpress M2625, M2825 Series
2-8
2.2.2. Rear View

NOTE
This illustration may differ from your machine depending on its model.
Some features and optional goods may not be available depending on model or country.
Network Port (1)
USB Port
Power Switch (2)
Power Receptacle
Rear Cover
(1) Network and wireless models only

(2) Power Switch support models only.
2-9
2.2.3. Paper Path

The following diagram displays the path the paper follows during the printing process.
2-10
2.2.4. System Layout

This model consists of the Engine parts, Hardware and Firmware. The engine parts consists of the mechanical parts
comprising Frame, Duplex, Toner cartridge, Drive unit, Transfer roller, Fuser, Cassette. The Hardware part consists of the
main control board, power board, operation panel, PC Interface.
LSU
Cassette
Toner Cartridge
10
Transfer Roller
Regi. Roller
11
Duplex Unit (1)
MP
12
Fuser Unit
Feed Roller
13
Exit Roller1
Forward Roller
14
Exit Roller2
Retard Roller
15
Toner Cartridge Pressure Unit (2)
Pick-up Roller
(1) Duplex Model only (Xpress M2x2x D / ND / DW)

(2) Toner Cartridge Saperate Model only (Xpress M2x25 / M2x26)
2-11
2.2.4.1. Feeding Part

It consists of a cassette, an MP tray for supplying different types of media (envelope, label, special paper) and parts
related to paper transferring.
1) Cassette
The cassette stores the paper (Capacity: 250 sheets (80g/ paper standard). Both the side guide and the rear guide can be
adjusted for various types of papers from A6 to legal size paper. It has a paper existence sensing function, paper arranging
function, various size papers accepting function.
2) Pick-Up / Forward / Retard roller

When pickup takes place, the pickup roller moves down to come into contact with the surface of the paper. The pickup roller
moves down when the pickup clutch is activated. The forward roller and the retard roller serve to make sure that a single
sheet of paper is moved to the paper path, and the paper is moved as far as the registration roller by the work of the feed roller.
(A) Pick-up Roller

(B) Retard Roller
(C) Forward Roller
2-12
3) Registration roller
It is used as an anti skew device, and to setup proper registration timing with that of the toned image on the drum. It also is
used for jam detection to ensure paper has left the paper tray.
4) Manual Feeder
The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
2.2.4.2. Transfer Roller

The transfer roller delivers the toner of the OPC drum to the paper.
Life Span : Print over 100,000 sheets (in 15~30)
2.2.4.3. Drive Unit

In this model, the driving device consists of BLDC motor, Regi./Pick up clutches, various gears for OPC, Fuser, Pickup, Feed, Regi, Exit.
2-13
2.2.4.4. Fuser
This unit consists of Heat Roller, a Thermostat, and Thermistors, etc. It fuses the toner that was transferred by the transfer
roller onto the paper, by applying pressure and high temperature to complete fusing process.
1) Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent overheating.
Thermostat Type : Non- Contact type Thermostat
Control Temperature : 195 5
2) Thermistor
It is a temperature detecting sensor.
Temperature Resistance : 7 (180 )
3) Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.
4) Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When a
paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper and is permanently fused.
5) Halogen Lamp
Voltage : 120 V (115 5 %) / 220 V : 230 5 %
Capacity : 850 Watt 42.5 W
6) Items for safety

Protecting device for overheating
1st protection device: Hardware cuts off when overheated
2nd protection device: Software cuts off when overheated
3rd protection device: Thermostat cuts off main power.
Safety device
A fuser power is cut off when a front cover is opened
Maintain a temperature of fuser covers surface under 80 for user, and attach a caution label at where customer
can see easily when customer open a rear cover.
2-14
2.2.4.5. LSU (Laser Scanner Unit)

It is the core part of the LBP which switches from the video data received to the controller to the electrostatic latent image
on the OPC drum by controlling laser beam, exposing OPC drum, and turning principle of polygon mirror. The OPC drum is
turned with the paper feeding speed. The HSYNC signal is created when the laser beam from LSU reaches the end of the
polygon mirror, and the signal is sent to the controller. The controller detects the HSYNC signal to adjust the vertical line of
the image on paper. In other words, after the HSYNC signal is detected, the image data is sent to the LSU to adjust the left
margin on paper. The one side of the polygon mirror is one line for scanning.
2-15
2.2.4.6. Toner System

By using the electronic photo process, it creates a visual image. In the toner cartridge, the OPC unit and the developing
unit are in a body. The OPC unit has OPC drum and charging roller, and the developing unit has toner, supply roller,
developing roller, and blade.
Developing Method : Non magnetic 1 element contacting method

Toner : Non magnetic 1 element shatter type toner
OPC Cleaning : Collect the toner by using cleaning blade
Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade
Classifying device for toner cartridge: ID is classified by CRUM.
[Integrated Toner System]
Image
Layout
[Separated Toner System]

Image
Layout
2-16
2.2.5. Hardware configuration

The ML-295x series Electrical Circuit System consists of the following:
Main board (System board)

OPE board
SMPS board
HVPS board
Diagram of the ML-295x series Electrical Circuit
ML-295x series has a system board of integrated engine controller and video controller.
The engine controller controls all modules required to print, that is, LSU, HVPS, SMPS, FAN, Fuser, etc.
It communicates with the video control block inside CPU for printing. And it has the interface for all video sync signal
to print out the video data.
The video controller receives print data from the host through network or USB Port. It takes this information and generates
printable video bitmap data.
The main board adopts the 600 MHz CPU, on board DDR3 memory (128MB) to perform printing jobs successfully.
2-17
2.2.5.1. Main board

A1500 chip is adopted as the main processor. Its process speed is 600 MHz. It is integrated engine controller and video
controller.
DDR3 128MB is adopted for high speed data processing. Boot has 8MB SPI.
USB is the embedded type and wired network supports 100M full duplex.
[Main board diagram]
2-18
[Main board image]
Connection
1
LSU Video connector
Fuser thermistor interface connector
LSU Motor connector
Wired network connector
HVPS interface connector
10
USB device connector
OPE connector
11
SMPS interface connector
Wireless module interface connector (Wireless

model only)
Main BLDC Motor connector
12
Crum interface connector (Depend on Model)
Paper Exit sensor connector
Information
- Part Code :
Model
Part Code
Xpress M262x
JC92-02616B
Xpress M262xND
JC92-02615B
Xpress M282xND
JC92-02615D
Xpress M282xDW
JC92-02615F
- PBA name : PBA-MAIN
2-19
2.2.5.2. OPE board

The OPE Controller is composed of an OPE MICOM(STM8SP103K3MAFTR), Satus LED, Mode LED, Power LED, WPS
LED(ML-2955DW model only). OPE communicates with main controller via UART. The power LED is controlled
by the main board.
[OPE board diagram]
[OPE board image]
Information
- Part Code : JC9202609A
- PBA name : PBA OPE
Connection
1
MAIN PBA I/F HARNESS (JC39-01990A)
2-20
2.2.5.3. Wireless LAN board

The Wireless LAN Module supports 802.11b/g/n. It communicates with video controller via SPI. (1)
[WLAN board image]
Information
- PBA name : PBA-WNPC
Connection
1
INTERFACE CONNECTOR TO SYSTEM BOARD

(JC39-01984A , FFC CABLE-WLAN)
(1) Wireless support models only.

Xpress M282xDW
2-21
2.2.5.4. Joint PBA

The Joint PBA is the interface connection board for Regi. clutch, Pick-up clutch, Fan.
[Joint PBA image]
Information
- PBA name : JOINT PBA
Connection
1
Regi. Clutch
Pick-Up Clutch
HVPS I/F
Fan
2-22
2.2.5.5. Electrical Parts Location

1) Sensors
Ref.
Description
Controller
Function
S1
Photo interrupter (Paper empty sensor)
Main Board
Paper empty sensor
S2
Photo interrupter (exit Sensor)
Paper detection
S3
Photo interrupter (Bin full sensor)
BINFULL detection
S4
Photo interrupter (Regi sensor)
Paper detection
S5
Photo interrupter (feed Sensor)
Paper detection
S6
Switch Front Cover
Cover open detection
2-23
2) Motor, Clutch
Ref
Description
Main motor
Pick up clutch
Registration clutch
2-24
3) Board
Ref
Description
Function
HVPS
High Voltage Generation
SMPS
Constant Voltage Generation
Main Board
Main Controller
Crum Board (1)
Toner Cartridge Check
OPE Board
Toner status display / Machine Operation for power, cancel.
WLAN Board (2)
Wi-Fi
(1) Toner Cartridge Separate Model only (Xpress M2x25 / M2x26)

(2) Wi-Fi Ready Model only (Xpress M2x2x DW)
2-25
2.2.5.6. SMPS Board

The SMPS (Switching Mode Power Supply) Board supplies electric power to the Main Board and other boards through a
Main Controller. The voltage provided includes +5V, and +24V from a 110V/220V power input.
[SMPS board image]
Specification
General Input / Output Voltage
AC 110V (90V ~ 135V)

AC 220V (180V ~ 270V)
Input Current : 10.0A (110V) / 8.0A (220V)
Output Power: 58W
DC 5V : 10W
DC 24V : 48W
Information
110V
220V
Part Code
JC4400206A
JC4400207A
PBA name
SMPS V1
SMPS V2
Connection
1
AC_Inlet
INPUT_AC Switch
FUSER_AC Output
OUTPUT_DC
2-26
Input / Output connector

AC Input Connector ( CON2 )
Pin Assign
Pin No
AC_L
AC_N
Description
AC Output for Heater Controller
AC Input Connector ( CON4 )

Pin Assign
Pin No
AC_N
AC_N
Description
AC Input Switch
DC Output Connector (CON3)
2-27
Pin Assign
Pin No
Description
Pin Assign
Pin No
Description
GND
Ground
5V
+5V Power
GND
Ground
5V
+5V Power
GND
Ground
10
GND
Ground
24V
+24V Power
11
24V_OFF
Sleep mode
24V
+24V Power
12
RELAY ON
Fuser Relay
24V
+24V Power
13
24V_F
Photo Triac Bias
GND
Ground
14
Fuser on
Fuser On
2.2.5.7. HVPS Board

This board generates high-voltage channels which includes MHV, DEV, BLADE, SUPPLY, THV.
[HVPS board image]
Information
- PBA name : HVPS
Connection
1
Charger
DEV
SUP
Blade
THV
HVPS I/F
Clutch I/F
Outbin Full I/F
Crum I/F
10
FAN SMPS I/F
11
Regi, Feed sensor I/F
12
Empty sensor I/F
2-28
2.2.6. Engine F/W Control Algorithm

2.2.6.1. Feeding
If feeding from a cassette, the drive of the pickup roller is controlled by controlling the solenoid. The on/off of the
solenoid is controlled by controlling the general output port or the external output port. While paper moves, occurrence
of Jam is judged as below.
Item
Description
JAM 0
After picking up, paper cannot be entered because to paper is not fed.
After picking up, paper entered but it cannot reach to the feed sensor in predetermined period of
time. due to slip, etc.
After picking up, if the feed sensor is not on, re-pick up. After re-picking up, if the feed sensor is
not on after certain time, it is JAM 0.
Even though the paper reaches to the feed sensor, the feed sensor doesnt be ON.
After the leading edge of the paper passes the feed sensor, the trailing edge of the paper cannot pass
the feed sensor after predetermined period of time.
After the leading edge of the paper passes the feed sensor, the paper cannot reach the exit sensor
after predetermined period of time.
JAM 1
* The paper exists between the feed sensor and the exit sensor.
JAM 2
After the trailing edge of the paper passes the feed sensor, the paper cannot pass the exit sensor predetermined
period of time.
2.2.6.2. Transfer
The charging voltage, developing voltage and the transfer voltage are controlled by PWM (Pulse Width Modulation). The
each output voltage is changeable due to the PWM duty. The transfer voltage admitted when the paper passes the transfer
roller is decided by environment conditions. The resistance value of the transfer roller is changed due to the surrounding
environment or the environment of the set, and the voltage value, which changes due to the environments, is changed
through AD converter. The voltage value for impressing to the transfer roller is decided by the changed value.
2-29
2.2.6.3. Fusing
The temperature change of the heat rollers surface is changed to the resistance value through the use of a thermistor.
The Main Board uses the resistance value of the Thermistor and converts it to a voltage value through the use of an AD
converter, the temperature is decided based on the voltage value read. The AC power is controlled by comparing the target
temperature to the value from the thermistor. If the value from the thermistor is out of controlling range while controlling the
fusing, the error stated in the below table occurs.
Open Heat Error

When the engine operates the warm-up process, if the temperature of the fixing unit is not higher than a specified
temperature, the engine defines Open Heat Error. When this error is detected, the engine stops all functions and keeps
the error state. Also, the engine informs the error status of the main system, so it can take appropriate action; and then
the error message is displayed at LCD window or LED informing the error status of the user.
Low Heat Error

When the engine is at stand-by, printing or warm-up mode, if the temperature of the fixing unit is lower than the
specified temperature at each state and the lower temperature state is maintained during the specified time, the engine
defines Low Heat Error. When this error is detected, the engine stops all functions and keeps it at the error state. Also,
the engine informs the error status of the main system, so it can take appropriate action; and then the error message
is displayed at LCD window or LED informing the error status of the user.
Over Heat Error

For overall engine state, if the temperature of the fixing unit is higher than the specified temperature and the temperature
state is detected for a specific duration, then the engine defines Over Heat Error. When this error is detected, the engine
stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system, so it
can take appropriate action; and then the error message is displayed at LCD window or LED informing the error
status of the user.
2.2.6.4. LSU
LSU receives the image data from PVC or HPVC and make the latent image on OPC surface. It uses the single beam,
LD. The errors related to LSU are as follows:
By Lready
When the printing is started, the engine drives the polygon motor of LSU. After the specified time is elapsed, if the
motor is not in a ready status, the engine detects the error that the polygon motor is not in a ready status. If this error
happens, the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the
main system and the error message is displayed at LCD window to inform the error status of the user.
By Hsync
When the polygon motor is ready, the LSU sends out the signal called Hsync and used to synchronize with each image
line. So, if the engine does not detect consecutively the signal for a fixed time, it defines the Hsync Error. If this error
happens, the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the
main system and then the error message is displayed at LCD window to inform the error status of the user. LSU Error
Recovery: If the LReady or Hsync error happens, the paper is exited before the error code is initiated. The engine mode
is changed to recovery mode and the engine informs the main system of the engine mode. And the engine checks the
LSU error. If the error doesnt happen, the printing job.
2-30
2.2.7. Software Descriptions
2.2.7.1. Software system overview

The software system of this model is constructed with
Host Software part that the application software operated in Window and Web Environment
Firmware parts that is a Embedded software controls printing job.
2.2.7.2. Architecture
P rin ter /MFP
HOS T
S o ftware
Driver
Web -b as ed
Ap p licatio n
Firm ware
S tan d -alo n e
Ap p licatio n
Ap p licatio n
(Em u latio n )
Kern el
Host Software is made up of

1) Graphic User Interface offers the various editing functions to user in Host.
2) Driver translates the received document to a Printing Command language which printer can understand and transfers
data to spooler.
3) Stand-alone Application offers the various printing application such as Easy Printer Manager, Printer Status in Window
system.
4) Web-based-Application offers the same functions as Stand-alone Application in Web environment.
Firmware is made up of
1) Application (Emulation) that is a interpreter translates data received from Host to a printing language (PCL, PS, GDI,
etc.) to be able to make the user to take same output as originally one what composed in Host.
2) Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine
system.
2-31
2.2.7.3. Data and Control Flow

Ho s t
Firmwa re
US B
Driver
- P CL3, P S 3
Web-b as ed
- Do cument Manag ement
Q
p
s
u
KERNEL
S ys tem
- Netwo rk Ad minis tratio n
- S tatus Mo nito r
- Remo te Co ntro l P anel
S tan d-alo n e
- P rinter S etting Utility
En g in e
N
p
o
j
u
p
s
Netwo rk
In terface
Ap p licatio n
- Netwo rk Ad minis tratio n
Ap p licatio n
(Em u latio n )
- P CL
- PS3
- S tatus Mo nito r
The above Block Diagram is explained that:
Host Side is made up of

1) Driver that is Windows application software translate printed data to one of printer language and create spooler file.
2) Web-based Application that offer a various printer additional functions, management of printing job, printer
administration, Status monitor to monitoring the printer status by real time in Web, independent environment on OS.
3) Stand-alone Application that is a similar Window software as same as above 2.
4) Port Monitor that manages the network communication between spooler and Network Interface Card, or various
additional application and Network Interface Card,(this is, at first, make communication logical port, manage the data,
transfer them from spooler to network port, and offer the result of printing).
Firmware Side is made up of

1) Network Interface Card is that relay the communication between Host and kernel using various network protocol.
2) Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing
with engine & rendering job.
3) Emulation is that interprets the various output data from selected emulation.
4) Engine is that prints rendered bit-map data to paper with required size and type by Kernel.
And then, for Job Spooling function for Multi-User, Multi-Printing that is occurred in Network printing and various
additional printing functions, this Kernel use max. 10 Queuing systems in a memory.
2-32
In Printing, the two procedures are

1) Case of using USB Port
After user start to print the wanted document to PCL string or compressed GDI bit-map data, the Driver translates
the all graphic data of the client PC and send data to host spooler. And then the spooler sends the data stream to
the printer via USB port.
Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job
end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).
Engine print the received data to required paper with the sequential developing process.
2) Case of using Network Interface Card
2-33
After user start to print the wanted document to PCL string or compressed GDI bit-map data, Driver translate the
all graphic data of it and send data to host spooler.
If so, Port monitor managing network port receives data from spooler and sends a data stream to the Network
Interface Card.
Network interface card receives it and send to Kernel part.
Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job
end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).
Engine print the received data to required paper with the sequential developing process.

3.1. Precautions when replacing parts
3.1.1. Precautions when assembling and disassembling
Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature
rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.
Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and
create electric shock or fire hazards.
Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong
screw could lead to system failure, short circuit or electric shock.
Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously
degrade print quality. There are no serviceable parts inside.
Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and firfe.
Damaged cables could lead to electric shock or unit malfunction.
3.1.2. Precautions when handling PBA

Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.
Precautions when moving and storing PBA

1) Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.
2) Do not store a PBA where it is exposed to direct sunlight.
Precautions when replacing PBA

1) Disconnect power connectors first, before disconnecting other cables.
2) Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.
Precautions when checking PBA

1) Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge
on the body.
2) Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an
electric shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as
they may get hot.
3) Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is
used and always ensure that when toothed washers are removed they are refitted in their original positions.
3-1
3.1.3. Releasing Plastic Latches

Many of the parts are held in place with plastic latches. The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch away from the part to which it is latched.
3-2
3.2. Screws used in the printer

The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep
a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the
appropriate places.
6003-000196
6003-000269
FUSER
6003-000282
6003-000196
6003-000282
6003-000196
6003-000269
6003-000196
6003-000261
6003-000269
6003-000282
6003-000269
FUSER-UPPER
FRAME MAIN
DUPLEX
FRAME MAIN-LEFT
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-
22
26
SCREW-TAPTYPE;BH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-
12
6003-000282
FRAME
MAIN-RIGHT
6003-000196
FRAME-PAPER_PATH SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000196
FRAME
BASE-PICKUP
6003-000282
LSU
6003-000196
COVER-TOP
6003-000196
6003-000269
MAINLINE
13
3-3
3.3. Replacing the Main SVC parts

3.3.1. Side Cover
1. Remove the Cassette from Printer.
3. Remove the Left Cover and Right Cover. * Attention to

the direction of the hooks
2. Open the Front-Cover, then pull out the Toner Cartridge.
3-4
3.3.2. Rear Cover

1. Remove the Side Covers.
4. Remove 2 hooks at each side of the Lower Rear cover.
(Refer to 3.3.1 Side Cover)

2. Turn the machine back, then remove 4 screws of the
back side of the machine.
3. Open the Lower Rear Cover.
5. Remove 2 screw of the upper back side of the machine,

then pull off the Rear Cover.
3-5
3.3.3. Front Cover

1. Remove Side Covers and Rear Cover.
3. Remove a hook at inside of the Front Cover.

(Refer to 3.3.2 Rear Cover)
2. Remove a Harness cable at right side of the machine.
4. Remove the Front Cover.
3-6
3.3.4. Top Cover

1. Remove the Side Covers, the Rear Cover, and the Front
Cover.
2. Remove 2 screws at the upper of the machine.

(Refer to 3.3.2 Rear Cover)
(Refer to 3.3.3 Front Cover)
3. Remove the Top Cover to upward.
3.3.5. Main Board

1. Remove the Right Cover.
3. Remove 4 screws on the board

2. Remove all connectors on the board.
4. Separate the Main Board from the machine.
3-7
3.3.6. SMPS
1. Remove the Right Cover
4. Separate the SMPS from the machine.

3. Remove 6 screws on the board.
3.3.7. HVPS
1. Remove the Right Cover

4. Separate the HVPS from the machine.
3-8
3.3.8. Bin-Full Sensor

1. Remove the right cover.
4. Release the Bin-Full sensor.
2. Remove the main board.

3. Unplug the sensor connector.
3.3.9. Main Drive unit

1. Remove the left cover.
2. Remove 5 screws.
3. Release the main drive unit after moving the holder to

the right.
3-9
3.3.10. Pick up and Regi Clutch

1. Remove the left cover.
2. Remove the washer securing the clutch. Unplug the

connector on Joint PBA. And release the clutch.
P ick u p Clu tch
Reg i. Clu tch
3.3.11. Pick up and Forward roller

1. Remove the bottom bar after removing 2 screws.
3. Release the pick-up/forward roller Assy.
2. Remove 2 screws.
3-10
3.3.12. Retard Roller

1. Remove the cassette.
2. Open the retard roller cover.
3. Release the retard roller holder. Then release the retard

roller form its holder.
NOTE
When reassembling the retard roller holder, place two
springs on the bottom hole.
3-11
3.3.13. Duplex Unit

1. Remove the cassette, then remove 4 screws from the
Rear Cover.
3. Stand the machine. Push the green handle to release

the duplex unit.
2. Open the Rear Cover. Release the 2 hinges at the each

side of the cover. And then remove the rear cover.
4. Pull off the hinge, then remove the Duplex Unit to
upward.
3-12
3.3.14. Transfer Roller

1. Open the front cover. Remove the toner cartridge.
2. Remove the holder. Then remove the transfer roller.
1
2
3.3.15. LSU
1. Remove the top cover.
2. Unplug 2 flat cables. Remove 3 screws. And release

the LSU.
3-13
3.3.16. Fuser Unit

1. Remove the right and rear cover.
3. Remove the fuser unit after removing 4 screws.
2. Unplug 2 connectors. (SMPS board x 1, Main board

x 1)
3.3.17. Exit Sensor

1. Remove the fuser unit.
3-14
2. Release the exit sensor after unplugging the connector.
3.3.18. Feed and Regi sensor PBA

1. Remove the duplex unit.
4. Remove the sensor PBA after unplugging the connector.
2. Remove 1 screw.
3. Remove the sensor cover while pushing the hook.
Ho o k
3-15
3.3.19. OPE PBA

1. Remove the top cover.
3. Remove a connector on the board, then separate the

board from the machine.
3.3.20. Wireless LAN PBA

1. Remove top cover.
3-16
2. Release the WLAN PBA.
3.3.21. Motor
1. First, remove all covers.
2. See the bottom of the machine. Remove 2 screws. And
remove PLATE-BOTTOM.
5. Remove GEAR-RDCN EXIT, GEAR-IDLE EXIT,

GEAR-EXT.
6. Remove Clutches and GEAR-FEED after removing

washers securing them.
3. Remove the Duplex unit while pushing green buttons.
7. Turn the machine to backward. Removing 10 screws.
4. Remove 1 screw. Remove the GROUND-SAW. And

unplug the motor connector.
3-17
4. Troubleshooting
4. Troubleshooting
4.1. Alignment and Adjustments
This chapter describes the main functions for service, such as the product maintenance method, the test output related to
maintenance and repair, Jam removing method, and so on.
It includes the contents of manual.
4.1.1. Control Panel

NOTE
This control panel may differ from your machine depending on its model. There are various types of control panels.
Shows the status of the toner.
Toner LED
2
Enters Eco mode to reduce toner consumption and paper usage.
Eco
4-1
4. Troubleshooting
Demo page (1)
Info sheet (1): Prints a demo page and network configuration report.
WPS (2): Configures the wireless network connection easily without

a computer.
Print screen (3): Press this button and the green LED will start blinking.
If you want to print only the active screen, release the button when the
green LED stops blinking. If you want to print the whole screen, release
the button while its blinking.
WPS (2)
NOTE
Print Screen can only be used in the Windows and Mac operating systems.
You can only use this function with USB connected machine.
When printing the active window/ whole monitor screen using the print
screen button, the machine may use more toner depending on what is being
printed.
You can only use this function if the machines Easy Printer Manager
program is installed. If you are a Mac OS user, you need to enable Screen
Print Settings from the Easy Printer Manager to use the Print Screen
feature.
Print screen (3)
Stops an operation at any time and there are more functions.
Cancel
Cancels the current job.
Prints demo page: Press and hold this button for about 2 seconds until
the status LED blinks slowly, and release.
Supplied Info & Event Log: Press and hold this button for about 6
seconds and release.
Prints configuration reports/network configuration reports (4) : Press and

hold this button for about 4 seconds until the status LED blinks fast,
and release.
You can turn the power on and off with this button.
Power
6
Shows the status of your machine.

Status LED
(1) Xpress M2x2xND Model Only

(2) Xpress M282xDW Model On;y
(3) Xpress M262x, M262xD Model Only
(4) Network and Wireless Model Only
4-2
4. Troubleshooting
4.1.2. Understanding the status LED

The color of the LED indicates the machine's current status.
Status LED
Status
Description
Off
The machine is off-line.

The machine is in power save mode.
Status
LED
Green
Red
Blinking
When the backlight slowly blinks, the machine is receiving data from the
computer.
When the backlight blinks rapidly, the machine is printing data.
On
The machine is on-line and can be used.
Blinking
A minor error has occurred and the machine is waiting for the error to be cleared. When
the problem is cleared, the machine resumes.
On
Orange
The cover is opened. Close the cover.
There is no paper in the tray when receiving or printing data. Load paper in
the tray.
The machine has stopped due to a major error. Reboot the power and try the
printing job again. If the problem persists, please call for service.
An imaging unit has almost reached its estimated cartridge lifea. It is

recommended to replace the imaging unit.
Blinking
Upgrading firmware.
On
A paper jam has occurred.
Toner LED/ WPS LED

Status
Description
Yellow
LED
Blue
WPS LED
Blue
Power LED
Green
ECO LED
4-3
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of
toner is close. Prepare a new cartridge for replacement. You may temporarily
increase the printing quality by redistributing the toner.
On
A toner cartridge has almost reached its estimated cartridge life. It is

recommended to replace the toner cartridge.
Off
All toner cartridges are at normal capacity.
Blinking
The machine is connecting to a wireless network.
On
The machine is connected to a wireless network.
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready mode or the machines power is off.
On
Eco mode is on.
Off
Eco mode is off.
4. Troubleshooting
4.1.3. Jam Removal

If a paper jam occurs, the status LED on the control panel
lights orange. Find and remove the jammed paper. To
resume printing after clearing paper jams, you must open
and close the front cover.
NOTE
To avoid tearing the paper, pull the jammed paper out slowly
and gently.
In Tray
1) Open and close the front cover. The jammed paper is
automatically ejected from the machine. If the paper
does not exit, go to the next step.
4) Insert tray back into the machine until it snaps into

place. Printing automatically resumes.
2) Pull out tray.
3) Remove the jammed paper by gently pulling it straight

out.
If the paper does not move when you pull, or if you
do not see the paper in this area, check the fuser area
around the toner cartridge.
4-4
4. Troubleshooting
In the manual feeder

1) If the paper is not feeding properly, pull the paper out
of the machine.
4-5
2) Open and close the manual feeder.
4. Troubleshooting
Inside the machine

NOTE
4) Close the jam guide.
* The fuser area is hot. Take care when removing paper from
the machine.
* When a paper jam occurs, you have to check the model
number.
Xpress M2620 / M2820 Series

1) Open the front cover.
5) Install the toner cartridge.
2) Remove the Toner Cartridge.
6) Close the front cover and check printing automatically

resumes.
3) Pull the jam guides, then remove a jammed paper.
4-6
4. Troubleshooting
Xpress M2625 / M2825 Series
4) Close the jam guide.
1) Open the front cover, and then remove the Toner

Cartridge.
5) Install the Drum Unit.

2) Remove the Drum Unit.
6) Close the front cover and check printing automatically

resumes.
3) Pull the jam guides, then remove a jammed paper.
4-7
4. Troubleshooting
In exit area
1) Open and close the front cover. The jammed paper is
automatically ejected from the machine. If you do not
see the jammed paper, go to next step.
5) Remove the jammed paper in the Exit Unit.
2) Gently pull the paper out of the output tray.
6) Close the Fuser cover.
If you do not see the jammed paper or if there is any

resistance when you pull, stop and go to the next step.
3) Open the rear cover.
7) Close the Rear Cover and check printing automatically

resumes.
4) Open the Fuser cover with pushing the each side levers
(Green Color)
4-8
4. Troubleshooting
In the duplex area

1) Remove the Rear Cover.
.
3) Close the Rear Cover and check printing automatically

resumes.
2) Remove the jammed paper in the Duplex Unit.
4-9
4. Troubleshooting
4.1.4. Periodic defective image

If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller. Refer to the table
below and check the condition of the appropriate roller.
Roller
Period (mm)
Phenomenon
Defective part
Pressure Roller
75.4 mm
Background
Fuser
Heat Roller
77.6 mm
Black spot and image ghost
Charging Roller
26.7 mm
Black Spot and line and periodic band
OPC Drum
75.49 mm
White and Black Spots
Supply Roller
63.22 mm
Periodic Band by little difference of density
Developing Roller
36.75 mm
White spot, Horizontal black band
Transfer Roller
47.12 mm
Ghost, Damaged image by abnormal transfer
Toner Cartridge
Transfer roller
4-10
4. Troubleshooting
4.1.5. Useful management tools

4.1.5.1. Using Samsung Easy Printer Manager (Windows and Macintosh only)
NOTE
This feature may not be available depending on model or optional goods.
Available for Windows or Macintosh OS users only.
For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung
Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of
these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two
different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching
between the two interfaces is easy: just click a button.
Understanding Samsung Easy Printer Manager

To open the program:
For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager >
Samsung Easy Printer Manager.
For Macintosh, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager.
The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows:
NOTE
The screenshot may differ depending on operating system you are using.
4-11
4. Troubleshooting
No
Area
Description
Printer List
The printer list displays the installed printer icons on your computer.
Printer Information
This area gives you general information about your machine. You can check
information, such as the machines model name, IP address (or Port name),
and machine status.
NOTE
Troubleshooting button: This button opens Troubleshooting Guide when an
error occurs. You can directly open the necessary section in the users guide.
Application Information
Includes links for changing to the advanced settings, preference, help, and
about.
Quick links
Displays Quick links to machine specific functions. This section also includes
links to applications in the advanced settings.
Contents Area
Displays information about the selected machine, remaining toner level,

and paper. The information will vary based on the machine selected. Some
machines do not have this feature.
Order Supplies
Click on the Order button from the supply ordering window. You can order
replacement toner cartridge(s) from online.
Advanced settings user interface overview

The advanced user interface is intended to be used by the person responsible for managing the network and machines.
Device Settings
You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print
information.
Scan to PC Settings
This menu includes settings to create or delete scan to PC profiles.
Scan Activation : Determines whether or not scanning is enabled on the device.

Profile : Displays the scanning profiles saved on the selected device.
Basic tab : Contains settings related general scan and device settings.
Image tab : Contains settings related to image altering.
Fax to PC settings
This menu includes settings related to the basic fax functionality of the selected device.
- Disable : If Disable is On, incoming faxes will not be received on this device.
- Enable Fax Receiving from Device : Enables faxing on the device and allow more options to be set.
Alert Settings
This is menu includes settings related to error alerting.
- Printer Alert : Provides settings related to when alerts will be received.

- Email Alert : Provides options relating to receiving alerts via email.
- History Alert : Provides a history of device and toner related alerts.
Job Accounting
Provides querying of quota information of the specified job accounting user. This quota information can be created and
applied to devices by job accounting software such as SyncThru or CounThru admin software.
4-12
4. Troubleshooting
4.1.5.2. Using Samsung Printer Status (Windows only)

The Samsung Printer Status is a program that monitors and informs you of the machine status.
NOTE
The Samsung Printer Status window and its contents shown in this users guide may differ depending on the machine
or operating system in use.
Check the operating system(s) that are compatible with your machine.
Samsung Printer Status overview

If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is
installed automatically when you install the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab > Printer
Status button.
These icons appear on the Windows task bar:
Icon
4-13
Mean
Description
Normal
The machine is in ready mode and experiencing no errors or warnings.
Warning
The machine is in a state where a soft error has occurred. For example, a toner low status,
which may lead to toner empty status.
Error
The machine has at least one hard error, such as out of paper, fuser error, etc. Machine
does not have ability to come to ready without customer intervention.
Toner Level
You can view the level of toner remaining in each toner cartridge. The machine
and the number of toner cartridge(s) shown in the above window may differ
depending on the machine in use. Some machines do not have this feature.
Alert Settings
Select the settings you want from the options window.
Order Supplies
You can order replacement toner cartridge(s) from online.
Troubleshooting
You can directly open the troubleshooting section in the users guide.
Close
Close the window.
4. Troubleshooting
4.1.5.3. Using Smart Panel (Linux only)

Smart Panel is a program that monitors and informs you of the machines status, and allows you to customize the machines
settings. You can download Smart Panel from the Samsung website.
NOTE
The Smart Panel window and its contents shown in this users guide may differ depending on the machine or operating
system in use.
Check the operating system(s) that are compatible with this model.
Smart Panel overview

If an error occurs while operating, you can check the error from the Smart Panel. You can also launch Smart Panel manually.
Double-click the Smart Panel icon
in the Notification Area.
Toner Level
You can view the level of toner remaining in each toner cartridge. The machine and the
number of toner cartridge(s) shown in the above window may differ depending on the
machine in use. Some machines do not have this feature.
Buy Now
You can order replacement toner cartridge(s) from online.
Users Guide
You can view the online Users Guide.

NOTE
This button opens the Troubleshooting Guide when an error occurs. You can directly
open the troubleshooting section in the users guide.
Printer Setting
You can configure various machine settings in the Printer Settings Utility window. Some
machines do not have this feature
NOTE
If you connect your machine to a network, the SyncThru Web Service window
appears instead of the Printer Settings Utility.
Changing Smart Panels settings

Right-click in Linux on the Smart Panel icon and select Configure smart panel. Select the settings you want from the
Configure smart panel window.
4-14
4. Troubleshooting
4.1.6. Updating Firmware

This chapter includes instructions for updating the printer firmware. You can update the printer firmware by using one
of the following methods :
Update the firmware by using the USB port.

Update the firmware by using the Network.
4.1.6.1. Update the firmware by using the USB port

Upgrading preparations
usblist2.exe : Tool which sends firmware data to printer.

Firmware file to update.
Upgrade Procedure
1) Turn the machine off.
2) Connect USB cable to printer.
3) Turn the machine on. Check if the printer is the ready status.
4) Drag the SWUPGRADE_ON.prn file and drop down on the usblist2.exe.
5) Drag the firmware file and drop down on the usblist2.exe.
And then firmware update will be started automatically.

6) When upgrading is completed, machine is automatically re-booting.
4.1.6.2. Update the firmware by using the network

Upgrading preparations
Wired or Wireless Network connection is established.

Firmware file to update
4-15
4. Troubleshooting
Upgrade Procedure
1) Open the Web-browser and input IP address of machine. Click Login.
2) Log-in Admin Mode. (ID: admin, PW: sec00000)
3) Select Maintenance menu and click upgrade wizard
4-16
4. Troubleshooting
4) Select firmware file using browser button and press next button.
5) SyncThru will check verify firmware file and compare version and press next button.
6) Machine starts upgrading. SyncThru will return home page after upgrading is completed.
4-17
4. Troubleshooting
4.1.7. EDC program

The EDC program can check the machine status and perform various test to isolate the cause of a malfunction.
1) How to use the EDC program

1) Download the EDC program in your PC.
2) Connect the printer to the computer using USB cable.
3) Turn on the printer and wait for the printer to finish initializing.
4) Start EDC program. Press the Menu Button
NOTE
Allow 1 second for the printer to process the command from EDC before pressing then next button.
5) To exit the EDC Mode, press the Exit button.
EDC mode menu

Code
Displayed Name
Meaning
I/O
Status
Output
On[Off]
Input
High[Low]
100-0000
Main BLDC Motor
Main BLDC Motor is On/Off
100-0010
Main BLDC Motor Ready
Detect if Main BLDC Motor runs at normal

speed
100-0260
SMPS Fan Run
Start/Stop Deve. Fan run
Output
On[Off]
101-0010
T1 Pick-Up Clutch
Engages drive to pick up a paper from tray1.
Output
On[Off]
101-0050
Registration Clutch
Engages drive to registartion rolls.
Output
On[Off]
101-0190
Out-Bin Full Sensor
Detect when a paper is at Out bin full sensor.
Input
High[Low]
102-0010
T1 Paper Empty Sensor
Detect when paper is in Tray1
Input
High[Low]
102-0290
Feed Sensor
Detect when a paper is at Feed sensor.
Input
High[Low]
102-0360
Regi. Sensor
Detect when a paper is at Regi. sensor.
Input
High[Low]
102-0370
Exit Sensor
Detect when a paper is at Exit. sensor.
Input
High[Low]
105-0030
Black MHV Bias
Black MHV bias voltage on at normal drive

level
Output
On[Off]
106-0030
Black Dev Bias
Black Dev bias voltage on at normal drive level
Output
On[Off]
107-0030
Black THV Bias
Black THV bias voltage on at normal drive

level
Output
On[Off]
107-0031
Black THV(-) Bias
Black THV bias voltage on at normal drive

level
Output
On[Off]
4-18
4. Troubleshooting
107-0070
Black THV Bias Read
Detect what the THV value is on the THV

Roller
Input
Numeric 3 digits
109-0000
Fuser Temperature A
Detects what the temperature A is on fuser
Input
Numeric 3 digits
110-0000
LSU Motor1 Run Ready
Detects if LSU motor1 runs at normal speed
Input
High[Low]
110-0060
LSU Motor1 Run
LSU Motor1 On/Off
Output
On[Off]
110-0110
LSU LD Power4
LSU LD4 Power On/Off (black)
Output
On[Off]
110-0170
LSU Hsync4
Detect LSU Motor Hsync Signal
Input
High[Low]
NOTE
Acronyms and Abbreviations
DEV Bias- Developing High Voltage Bias
EDC - Embedded Diagnostic Control
F/W Firmware
HVPS High Voltage Power Supply
H/W - Hardware
LD Laser Diode
LSU Laser Scanning Unit
MHV - Main High Voltage (Charge Voltage)
OPC - Optical Photo Conductor
SCF - Second Cassette Feeder
THV - Transfer High Voltage
4-19
4. Troubleshooting
4.2. Troubleshooting
4.2.1. Procedure of checking the symptoms
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.
Power On
OPE LED
ON?
OPE LED
Green OK?
- No Power
- Power Module error
- Main PBA
Red LED on /
Error message
is displayed.
See the troubleshooting

for error code
Print (test page)
Printing
quality is
nomal?
Refer to "Solution
of Image Problem"
END
4-20
4. Troubleshooting
4.2.1.1. Basic Check List

1) Check the Power.
Check that the power switch is turned on.
Check that the power cable is plugged into the outlet and the printer.
Check the voltage of the power outlet.
2) Check the LED of Panel.
Is there OPE LED ON?
If not check power cable, switch SMPS or Main board.
Is the abnormal Lamp?
Check the Main board and cable harness.
3) Check the Paper Path
Is there a Paper Jam?
Remove any paper fragments caught in the paper path.
Paper Jam occurs repeatedly at a specific point in the Paper Path
Open the fuser cover, Jam clear.
Dismantle the machine and carefully inspect the region where the jam occurs.
(Especially, check if paper fragments are caught in the Fuser
4) Print the Information Page (Configuration).
Try printing a test page from a computer.
If there is an error check cables and driver installation.
5) Check the Print Quality.
Is there are a Print Quality Problem?
Refer to image quality problem section.
6) Check consumables (toner etc.).
Using the keys print the Test Pattern.
4-21
Expected life of various consumable parts, compare this with the figures printed and replace as required
4. Troubleshooting
4.3. Error Code and Troubleshooting

Error in machine can be checked through Event Log Information report.
Error Code
Error Message
Troubleshooting
11-2T11
Tray 1 Paper Mismatch
Page 424
11-2T71
Manual Paper Mismatch
Page 424
A1-1110
Motor Failure: #A1-1110. Turn off then on. Call for service if the
problem persists
Page 424
C1-1110
Prepare new toner cartridge
Page 425
C1-1120
Replace with new toner cartridge
Page 425
C1-1150
Replace with new toner cartridge.
Page 425
C1-1160
Replace with new toner cartridge(C1-1160)
Page 425
C1-1411
Toner cartridge is not installed. Install the cartridge
Page 425
C1-1512
Toner cartridge is not compatible. Check users guide
Page 425
C2-1110
Page 426
C2-1120
Replace with new toner cartridge
Page 426
C2-1150
Page 426
C2-1160
Page 426
C2-1410
Toner cartridge is not installed. Install the cartridge.
Page 426
C2-1510
Toner cartridge is not compatible. Check user's guide
Page 426
C3-1110
Prepare new imaging unit
Page 427
C3-1140
End of life, Replace with new imaging unit
Page 427
C3-1150
Replace with new imaging unit(C3-1150)
Page 427
C3-1170
End of life. Replace with new imaging unit(C3-1170)
Page 427
C3-1411
Imaging unit is not installed. Install the unit
Page 427
C3-1512
Imaging unit is not compatible. Check users guide
Page 427
M1-1110
Paper jam in Tray 1
Page 428
M1-1710
Paper jam in manual feeder(M1-1710)
Page 428
M1-5112
Paper is empty in Tray 1. Load paper
Page 429
M1-5113
Paper is empty in tray 1. Load paper
Page 429
M1-5120
Paper is empty in all tray. Load paper
Page 429
M1-5712
Paper is empty in manual feeder. Load paper(M1-5712)
Page 429
M2-1110
Paper jam inside of machine
Page 430
M2-2110
Paper jam at the top of duplex path
Page 430
M2-2310
Paper jam at the bottom of duplex path
Page 430
M3-1110
Paper jam in exit area
Page 431
M3-2130
Too much paper in output bin tray. Remove printed paper
Page 432
S1-3212
Video Failure: #S1-3212. Please turn off then on. Call for service if
the problem persists
Page 433
S2-4110
Door is open. Close it.
Page 433
S6-3123
This IP address conflicts with that of other system. Check it
Page 434
4-22
4. Troubleshooting
Error Code
Error Message
Troubleshooting
S6-3210
Network Failure: #S6-3210. Turn off then on. Call for service if the
problem persists
Page 434
U1-2132
Fuser Unit Failure: #U1-2132. Turn off then on. Call for service if
Page 435
U1-2315
Page 435
U1-2320
Page 435
U1-2330
Page 435
U1-2334
Page 435
U1-2340
Page 435
U1-234H
Fuser Unit Failure: #U1-234H. Turn off then on. Call for service if
Page 435
U2-1112
LSU Failure: #U2-1112. Turn off then on. Call for service if the
problem persists
Page 436
U2-1113
LSU Failure: #U2-1113.Turn off then on. Call for service if the problem
persists
Page 436
4-23
4. Troubleshooting
Error Code
11-2T11
11-2T71
Error message
Tray 1 Paper Mismatch
Manual Paper Mismatch
Symptom
Paper option on Tray1 or Manual Feeder is incorrect.
Troubleshooting method
1) Arrange paper on the Tray 1 and the Manual Feeder.
2) Check the paper options on Printer and Printer driver are same. If not, correct the options as same.
- Paper source
- Paper size
- Paper type
Error Code
A11110
Error message
Actuator Motor Failure : #A1-1110. Turn off then on.
Symptom
After working the main BLDC motor, the Ready signal has not occurred within 1 sec.
First, turn the machine off then on. If the error persists, refer to the following.
1) Check if the motor connector on the main board is connected properly. Reconnect it.
2) OPC coupler has overloaded. After removing the toner cartridge, rotate the OPC coupler. (Spec : 6 kgf.cm) If there
is any damage, the OPC coupler cant rotate well. Replace the toner cartridge.
3) The main BLDC motor is defective.
- Unplug the connector from the motor carefully.
- Replace the main BLDC motor with new one.
4) If the problem persists, replace the main board.
4-24
4. Troubleshooting
Error Code
C11110
C11120
C11150
C11160
Error message
Symptom
The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
Print the supply information report.
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Error Code
C11411
Error message
Symptom
The toner cartridge is not installed. / The machine cant detect the toner cartridge.
1) Turn the machine off then on.
2) Remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the
cartridge. And reinstall the toner cartridge.
3) Check if the CRUM contact area is contaminated. Clean it.
Error Code
C11512
Error message
Toner cartridge is not compatible. Check users guide.
Symptom
Toner cartridge is not compatible.
1) Print the supply information report. Check information of the toner cartridge.
2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
4-25
4. Troubleshooting
Error Code
C21110
C21120
C21150
C21160
Error message
Symptom
The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Error Code
C21410
Error message
Symptom
The toner cartridge is not installed. / The machine cant detect the toner cartridge.
2) Remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the
cartridge. And reinstall the toner cartridge.
Error Code
C21510
Error message
Toner cartridge is not compatible. Check users guide.
Symptom
Toner cartridge is not compatible.
1) Print the supply information report. Check information of the toner cartridge.
2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
4-26
4. Troubleshooting
Error Code
C31110
C31140
C31150
C31170
Error message
Prepare new imaging unit
End of life, Replace with new imaging unit
Replace with new imaging unit(C3-1150)
End of life. Replace with new imaging unit(C3-1170)
Symptom
The remaining Imaging unit is less than 10% / The Imaging unit is at the end of its life.
Check the life remaining of the Imaging unit.
If its life is at the end, turn the machine off and replace the Imaging unit with new one.
Error Code
C31410
Error message
Imaging unitis not installed. Install the cartridge
Symptom
The Imaging unit is not installed. / The machine cant detect the Imaging unit.
2) Remove the Imaging unit, then reinstall the toner cartridge.
Error Code
C31512
Error message
Imaging unit is not compatible. Check users guide.
Symptom
Imaging unit is not compatible.
1) Print the supply information report. Check information of theImaging unit.
2) If theImaging unit is not a Samsung genuine Imaging unit, replace with new one.
4-27
4. Troubleshooting
Error Code
M11110
M11710
Error message
Paper jam in Tray 1
Paper jam in manual feeder(M1-1710)
Symptom
The jammed paper has occurred in the tray.
1) First, clear the jam.
2) Remove the tray. Check if the loaded paper is in proper place. Align it.
3) If the jammed paper occurred before entering it to the retard roller, check the Sheet Retard / Pickup roller / Forward
roller / CST Knock up / CST Knock up Spring.
4) If the jammed paper occurred after entering it to the retard roller, check the Ribs in paper path.
4-28
4. Troubleshooting
Error Code
M15112
M15113
M15120
M15712
Error message
Paper is empty in Tray 1. Load paper
Paper is empty in tray 1. Load paper
Paper is empty in all tray. Load paper
Paper is empty in manual feeder. Load paper(M1-5712)
Symptom
Paper is empty in tray. / Paper is loaded in tray but the machine detects empty status.
1) If there is a jammed paper, first clear the jam. (Refer to 4.1.3 Jam removal)
2) Load the paper in tray.
3) Check if the empty actuator works normally. If it is defective or broken, replace it.
4) If the actuator operation is OK, check the empty sensor. Reconnect the sensor connector. If the sensor is defective,
replace it.
4-29
4. Troubleshooting
Error Code
M21110
Error message
Paper jam inside of machine.
Symptom
A paper jam was detected at the feed sensor.
1) Remove the jammed paper. If the error persists, check the followings. (Refer to 4.1.3 Jam removal)
2) Check if the feed/regi sensor connector is connected properly.
3) Check if the regi./feed actuator works normally. If it is defective or broken, replace it.
Error Code
M22110
M22310
Error message
Paper jam at the top of duplex path
Paper jam at the bottom of duplex path
Symptom
A paper jam was detected in the duplex area.
1) First, remove the jammed paper. (Refer to 4.1.3 Jam removal)
2) Check if the paper in tray is loaded properly. Adjust the guide. Check the machine setting is normal for paper.
3) Check if the Guide-Change Duplex of the rear cover is defective or broken. Check if the rib form of the rear
cover is normal.
4-30
4. Troubleshooting
Error Code
M31110
Error message
Paper Jam in exit area.
Symptom
A paper jam was detected in the exit area.
1) Open the rear cover. Remove the jammed paper. (Refer to 4.1.3 Jam removal)
2) Check if the Guide-Change Duplex of the rear cover is defective.
3) Check if the exit sensor and actuator is working normally.
4-31
4. Troubleshooting
Error Code
M32130
Error message
Too much paper in output bin tray. Remove printed paper.
Symptom
The machine detected that the output tray has got full or the bin-full sensor is defective.
1) Remove the paper on the output tray.
(The maximum loading capacity is 150 sheets based on standard paper(80g/m2).)
2) Check if the Bin-full Sensor connector is connected properly. Reconnect it or replace the Bin-full sensor.
4-32
4. Troubleshooting
Error Code
S13212
Error message
Error #S13212 Turn off then on.
Symptom
The Motor Control chip on the main board does not work normally.
2) If the problem persists, replace the main board.
Error Code
S24110
Error message
Door is open. Close it.
Symptom
Door is open or the cover open switch is defective.
1) Check if the front cover is closed perfectly.
2) Check if the connection between the main board and HVPS board is correct.
3) Check if the cover open switch on HVPS board is operated properly. If it is defective, replace the HVPS board.
4-33
4. Troubleshooting
Error Code
S63123
Error message
This IP address conflicts with that of other system. Check it.
Symptom
Network has some problem. (IP address conflicts with that of other system. / Communication error / There is no
response when checking the ping test.)
Change the machines IP address.
Execute the Samsung Easy Printer Manager program. (Device setting Network IP address). Change the
IP address.
In case of DHCP or Bootp, reboot the machine to receive a new IP address.
Error Code
S63210
Error message
Network Failure: #S6-3210. Turn off then on. Call for service if the problem persists
Symptom
Departments along with wireless module is abnormal.
1) Turn the machine off, and then turn on.
2) Check the setting is proper AP setting of wireless lan and printer configuration.
4-34
4. Troubleshooting
Error Code
U12312
U12315
Error message
Fuser Unit Failure #U1-2312 : Turn off then on.
Fuser Unit Failure #U1-2315 : Turn off then on.
Symptom
The temperature control of fuser unit is abnormal. (Open Heat Error)
1) Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared?
2) If the problem persists, turn the machine off and remove the fuser unit. Check if the fuser connector is connected
properly. Check if the input voltage is normal.
Error Code
U12320
U12330
U12334
U12340
U1234H
Error message
Fuser Unit Failure: #U1-2320. Turn off then on. Call for service if the problem persists
Fuser Unit Failure: #U1-234H. Turn off then on. Call for service if the problem persists
Symptom
The temperature control of fuser unit is abnormal. (Low Heat Error or Over Heat Error)
1) Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared?
2) If the problem persists, turn the machine off and remove the fuser unit.
a) Check if the fuser connector is connected properly.
b) Check if the input voltage is normal.
c) Check if the thermistor is twisted or contaminated.
4-35
4. Troubleshooting
Error Code
U21112
U21113
Error message
LSU Unit Failure #U2-1112. Turn off then on.
LSU Unit Failure #U2-1113. Turn off then on.
Symptom
LSU Motor does not work normally.
1) Execute the LSU motor test in EDC program. Check the LSU motor operation sound.
2) If there is no sound, remove the right cover. Check if the LSU harness on the main board
is connected properly. (picture- ,)
3) If it is OK, remove the top cover. Check if the LSU harness on LSU board is connected properly. (picture- ,)
4) Check if the LSU harness is defective. (picture- ,)
5) Reconnect the LSU harness and then execute the LSU motor test in EDC program again.
6) If the problem persists, replace the LSU.
7) If the problem persists after replacing LSU, replace the main board.
4-36
4. Troubleshooting
4.4. Image quality problem

1) Vertical Black Line and Band
Description : Straight thin black vertical line occurs in the printed image.
Check and cause
Damaged develop roller in the Imaging Unit.

Deformed Doctor-blade or cleaning-blade.
Scratched surface of the charge roller in the imaging

unit.
Partly depression or deformation on the surface of the

transfer roller.
Solution
Replace the imaging unit.
Replace the transfer roller.
2) Vertical White Line

Description : White vertical voids occurs in the printed image.
4-37
Check and cause
Solution
Foreign matter stucks onto the window of internal lenses of

LSU mirror.
Clean the LSU window with recommended cleaner (IPA).

Clean the window with a clean cotton swab.
The life of the imaging unit has been expired
Some foreign substances are on the window of the imaging

unit frame.
Remove the foreign matter of the exposure window.
If the fuser is defective, voids occur periodically at the top

of a black image.
Open the rear cover. Reinstall the fuser unit.
4. Troubleshooting
3) Horizontal Black Band

Description : Dark of blurry horizontal stripes occur in the printing periodically.
Check and cause
Solution
Bad contacts of the voltage terminals to imaging unit.
Clean each voltage terminal of the Charge, Magnetic,

Imaging unit and Transfer roller. (remove the toner particles
and paper particles)
The rollers of developer may be stained.
OPC Drum = 94.2 mm

Charge Roller = 44 mm
Magnetic Roller = 56.6 mm
4) Black and White spot

Description : Dark or blurry black spots occur periodically in the printing.
Check and cause
Solution
If dark or blurry black spots occur periodically, the rollers in

the Imaging unit may be contaminated with foreign matte
or paper particles. (Charge roller : 44 mm interval / OPC
drum : 94.2 mm interval)
Clean each voltage terminal of the Charge, Magnetic,

Imaging unit and Transfer roller. (remove the toner particles
and paper particles)
If faded areas or voids occur in a black image at intervals of

94.2 mm, the OPC drum surface is damaged.
If a black image is partially broken, the transfer voltage is

abnormal or the transfer rollers life has expired.
If the transfer rollers life is expired, replace it.
Clean the inside of the set against the paper particles

and foreign matter in order not to cause the trouble.
4-38
4. Troubleshooting
5) Light image
Description : The printed image is light, with no ghost.
Check and cause
Solution
Toner cartridge life is expired.
Replace the toner cartridge.
HVPS terminal is contaminated.
Clean the contaminated terminal.
The output from the HVPS is abnormal.
Replace the HVPS board.
6) Dark or Black page

Description : The printed image is dark or black.
4-39
Check and cause
Solution
Check if the high voltage terminal is contaminated.
Clean the high voltage terminal.
The charging roller is defective.
4. Troubleshooting
7) Uneven Density
Description : Print density is uneven between left and right.
Check and cause
Solution
The pressure force on the left and right springs of the

transfer roller is not even.
1) Remove the transfer roller Assy.
The springs are damaged.
3) Replace the transfer roller Assy.
The transfer roller is improperly installed.
The toner level is not even on the imaging unit roller due
to the bad blade.
2) Check if the transfer roller Assy has any wrong part.
8) Background
Description : Light dark background appears in whole area of the printing.
Check and cause
Solution
Does recycle paper be used?
Use the proper papers.
4-40
4. Troubleshooting
9) Ghost
Description : Ghost occurs at 94.2 mm intervals of the OPC drum.
Check and cause
Solution
The high voltage terminal is contaminated.
Clean the high voltage terminals.
The life of the transfer roller has been expired.
10) Stains on back of page

Description : The back of the page is stained.
4-41
Check and cause
Solution
Transfer roller is contaminated.
4. Troubleshooting
11) Blank page

Description : The back of the page is stained.
Check and cause
Solution
The ground contact of the imaging unit is bad.
Clean the ground terminal of the imaging unit. If the

problem persists, replace the imaging unit.
LSU is defective.
Replace the LSU.
The connection between the main board and HVPS board

is bad.
Reconnect the harness. If the main board or HVPS board

is defective, replace it.
12) Partial image void

Description : The partial void occurs in the printed page.
Check and cause
Solution
The printer is not installed on flat ground.
Install the printer on flat ground. Print 10 sample pages for

test.
The developer circulation in the imaging unit is bad.
1) Shake the imaging unit 2~3 times from right to left.

Reinstall the imaging unit. Print 10 sample pages
for test.
2) If the problem persists, replace the imaging unit.
The contact between imaging unit and transfer roller is bad.
Check if the imaging unit and transfer roller are installed

properly.
4-42
5. System Diagrams
5. System Diagrams
5.1. Block Diagram
5-1
5. System Diagrams
5.2. Connection Diagram
5-2
6.1. Tool for Troubleshooting
The following tools are recommended safe and easy troubleshooting as described in this service manual.
DVM (Digital Volt Meter)
Cleaning Equipments
Standard : Indicates more than 3 digits.
Standard : An IPA (Isopropyl Alcohol) dry wipe tissue or a

gentle neutral detergent and lint-free cloth.
Driver
Vacuum Cleaner
Standard : - type, + type (M3 long, M3 short, M2 long,

M2 short).
Tweezers
Spring Hook
Standard : For general home use, small type.
Standard : For general use
Cotton Swab
Software (Driver) installation CD ROM
Standard : For general home use, for medical service.
6-1
6.2. Glossary
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with
printing as well as mentioned in this users guide and service manual.
802.11
802.11 is a set of standards for wireless local area network (WLAN) communication, developed by
the IEEE LAN/MAN Standards Committee (IEEE 802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11
Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer
interference from microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication
devices together on wireless local area networks (WLAN), and acts as a central transmitter and
receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original
sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP
networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in
a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits
increases, the number of possible colors becomes impractically large for a color map. 1-bit color is
commonly called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI),
and used commonly as a simple graphics file format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically.
This is usually done in the bootstrap process of computers or operating systems running on them. The
BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is
also used to hold the CCD module to prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device
prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed.
They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage
means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has
complicated images or lots of text on it, the coverage will be higher and at the same time, a toner
usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between
disparate applications. The file format, as it is used in Microsoft Excel, has become a de facto standard
throughout the industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and
turn over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP

server provides configuration parameters specific to the DHCP client host requesting, generally,
information required by the client host to participate on an IP network. DHCP also provides a
mechanism for allocation of IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all
the data within the machine like printing data, received fax data.
6-2
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to
share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in
a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth
on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a
typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally,
higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a
user to use a single telephone line to answer several different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the machine can print (or
scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of
paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the
printer has the lifespan limitation such as pages per year. The lifespan means the average capacity
of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per
month assuming 20 working days, a printer limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines
or fax modems. It automatically detects and corrects errors in the fax transmission process that
are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another. An emulator
duplicates the functions of one system with a different system, so that the second system behaves like
the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast
to simulation, which concerns an abstract model of the system being simulated, often considering
its internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines
wiring and signaling for the physical layer, and frame formats and protocols for the media access
control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It
has become the most widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the
original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device
such as a coin operated device or a card reader. Those devices allow the pay-for-print service
on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network
that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and
a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure
to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes
out of a laser printer.
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is
very popular, as it is a computer or a network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color images are converted
to grayscale; colors are represented by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of
a large number of dots, while lighter areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage
device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
6-3
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional
organization for the advancement of technology related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers
(IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that
attaches to the peripheral (for example, a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and possibly the public
telecommunication system to securely share part of an organization's information or operations with
its employees. Sometimes the term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and
communicate with each other on a network utilizing the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the
number of single-sided sheets a printer can complete within one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print
jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds
of printers, and also supports access control, authentication, and encryption, making it a much more
capable and secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking

protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection
services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities
to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient
protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body

composed of representatives from national standards bodies. It produces world-wide industrial and
commercial standards.
ITU-T
The International Telecommunication Union is an international organization established to standardize

and regulate international radio and telecommunications. Its main tasks include standardization,
allocation of the radio spectrum, and organizing interconnection arrangements between different
countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy
or quality, which was designed for compression of binary images, particularly for faxes, but can
also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy
compression for photographic images. It is the format used for storing and transmitting photographs
on the World Wide Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and
modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC
address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e.
g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its
manufacturer, and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one
physical body, so as to have a printer, a copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be
transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a
codebook-based run-length encoding scheme optimized to efficiently compress white space. As most
faxes consist mostly of white space, this minimizes the transmission time of most faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.
6-4
Modem
A device that modulates a carrier signal to encode digital information, and also demodulates such a
carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITUT T.4. MR encodes the first
scanned line using MH. The next line is compared to the first, the differences determined, and then the
differences are encoded and transmitted.
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to
run various services on a PC, and the network protocols were based on the archetypal Xerox XNS
stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser
beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and
it should be replaced appropriately since it gets worn from contact with the cartridge development
brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied,
reproduced or translated to produce others, but which is not itself copied or derived from something
else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International Organization for
Standardization (ISO) for communications. OSI offers a standard, modular approach to network
design that divides the required set of complex functions into manageable, self-contained, functional
layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching system within a
private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a

printer protocol and has become an industry standard. Originally developed for early inkjet printers,
PCL has been released in varying levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for
representing two dimensional documents in a device independent and resolution independent format.
PostScript(PS)
PostScript (PS) is a page description language and programming language used primarily in the
electronic and desktop publishing areas. - that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a
fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works,
meaning the number of pages a printer can produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard
input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer
between two computing endpoints.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched
telephone networks which, on industrial premises, is usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication
and accounting. RADIUS enables centralized management of authentication data such as usernames
and passwords using an AAA (authentication, authorization, and accounting) concept to manage
network access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the
resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports,
and miscellaneous communications between nodes on a network. It also provides an authenticated
Interprocess communication mechanism.
6-5
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet.
SMTP is a relatively simple, text based protocol, where one or more recipients of a message are
specified, and then the message text is transferred. It is a client server protocol, where the client
transmits an email message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices
in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive
and have a maximum length of 32 characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the
address is the network address and which part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications
protocols that implement the protocol stack on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status,
transmission result and number of pages sent. This report can be set to print after each job or only
after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes
image data that typically come from scanners. TIFF images make use of tags, keywords defining the
characteristics of the image that is included in the file. This flexible and platform-independent format
can be used for pictures that have been made by various image processing applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder
used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner
can be fused by a combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
TWAIN
An industry standard for scanners and software. By using a TWAINcompliant scanner with a
TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture
API for Microsoft Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and
other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional
directory>
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet.
The first part of the address indicates what protocol to use, the second part specifies the IP address or
the domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to
connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect
a single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by
transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by
papermakers to identify their product, and also on postage stamps, currency, and other government
documents to discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same
level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that
it is protected as it is transmitted from one end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in

Windows Me and Windows XP. A scan can be initiated from within these operating systems by
using a WIAcompliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks,
which was created to improve upon the security features of WEP.
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A
shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or
desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the
associated WAP for more advanced security.
6-6
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your
wireless access point supports WPS, you can configure the wireless network connection easily
without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new
document format, which has benefits for portable document and electronic document, developed
by Microsoft. It is an XML-based specification, based on a new print path and a vector-based
device-independent document format.
6-7
6.3. The Sample Pattern for the Test

The life of the toner cartridge and the printing speed are measured using the pattern shown below.
6-8
6.4. Selecting a location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays.
The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the
machine close to the edge of your desk or table.
Clearance space
Front: 326 mm (enough space so that the paper tray can be removed)
Back: 100 mm (enough space for ventilation)
Right: 100 mm (enough space for ventilation)
Left: 100 mm (enough space for ventilation)
6-9
6.5. Model Name and Code

1) Sub brand name Information
- Applying Independent sub brand name by Segment : Xpress / ProXpress / MultiXpress
2) Model code Information
Basic Structure : [SL-]
: Function Information
Function
N
Network
Wireless Network
Duplex Printing
Reverse Type ADF
Fax
XOA (eXtensible Open Architecture)
Handset
Auto Document Feeder
6-10
GSPN (GLOBAL SERVICE PARTNER NETWORK)

Area
Web Site
Europe, MENA,
CIS, Africa
https://gspn1.samsungcsportal.com
E.Asia, W.Asia,
China, Japan
N.America, S.America
This Service Manual is a property of Samsung Electronics

Co.,Ltd.
Any unauthorized use of Manual can be punished under
applicable International and/or domestic law.
2013 Samsung Electronics Co.,Ltd.

All rights reserved.
Printed in Korea

Manual Service SL-M262x Series Samsung

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What are the main sections covered in the manual?

What are the main sections covered in the manual?

What safety precautions should be taken when working with the printer?

What safety precautions should be taken when working with the printer?

Mono Laser Printer

Xpress M262x / M282x Series

Mono Laser Printer

Safety warning ........................................................................................................................ 1 1

Caution for safety .................................................................................................................... 1 2

Electric shock and fire safety precautions ......................................................................... 1 2

Handling precautions ................................................................................................... 1 4

Assembly and Disassembly precautions ........................................................................... 1 4

Disregarding this warning may cause bodily injury ............................................................ 1 5

Caution for Data Loss ............................................................................................................... 1 6

ESD precautions ...................................................................................................................... 1 7

Product Specifications and Description .................................................................................................. 2 1

Product Specifications .............................................................................................................. 2 1

General Print Engine...................................................................................... 2 2

Controller and Software.................................................................................. 2 2

Paper Handling ............................................................................................. 2 4

Reliability and Service ................................................................................... 2 5

Maintenance parts ......................................................................................... 2 6

Model Comparison Table .............................................................................................. 2 7

Front View ................................................................................................................. 2 8

Rear View .................................................................................................................. 2 9

System Layout ............................................................................................................ 2 11

Feeding Part ................................................................................................. 2 12

Transfer Roller ............................................................................................. 2 13

Drive Unit ................................................................................................... 2 13

LSU (Laser Scanner Unit)............................................................................... 2 15

Toner System ............................................................................................... 2 16

Hardware configuration ................................................................................................ 2 17

Main board .................................................................................................. 2 18

OPE board ................................................................................................... 2 20

Wireless LAN board ...................................................................................... 2 21

Joint PBA .................................................................................................... 2 22

Electrical Parts Location ................................................................................. 2 23

SMPS Board ................................................................................................ 2 26

HVPS Board ................................................................................................ 2 28

Engine F/W Control Algorithm ...................................................................................... 2 29

Software Descriptions .................................................................................................. 2 31

Software system overview .............................................................................. 2 31

Data and Control Flow ................................................................................... 2 32

Disassembly and Reassembly .............................................................................................................. 3 1

Precautions when replacing parts ................................................................................................ 3 1

Precautions when assembling and disassembling ............................................................... 3 1

Precautions when handling PBA..................................................................................... 3 1

Releasing Plastic Latches .............................................................................................. 3 2

Screws used in the printer.......................................................................................................... 3 3

Replacing the Main SVC parts ................................................................................................... 3 4

Side Cover ................................................................................................................. 3 4

Front Cover ................................................................................................................ 3 6

Top Cover .................................................................................................................. 3 7

Main Board ................................................................................................................ 3 7

Bin-Full Sensor ........................................................................................................... 3 9

Main Drive unit........................................................................................................... 3 9

3.3.10. Pick up and Regi Clutch ............................................................................................... 3 10

Alignment and Adjustments....................................................................................................... 4 1

Understanding the status LED........................................................................................ 4 3

Periodic defective image ............................................................................................... 4 10